Wed, 31 Dec 2025 10:00:00 +0000

BONUS EPISODE – We're wrapping up 2025 and headed into a new, exciting year in Venueland! 🎊 As we plan ahead, we decided to take a look back and recap our 2025 episodes. Hosts Paul Hooper and Dave Redelberger are joined by Audio Editor & Mixer Camille Faulkner as we reminisce on Episode 100, our live episode recorded in Atlanta, fascinating guests, and fun bonus episodes. If you missed some and want a quick catch-up or are wondering which to go back and listen to, this episode is a great way to hear about some of our favorite moments and notable adventures from the year. What were some of your favorite episodes and quotes from 2025? What guests or topics would you like to see us feature in 2026? Drop a comment or send us a message!

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ADVENTURES IN VENUELAND

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Molly Fremgen

adventuresinvenueland@gmail.com (Molly Fremgen, Dave Redelberger, Paul Hooper) — Wed, 17 Dec 2025 10:00:00 +0000

Escape with us to the eucalyptus and redwood grove of Sigmund Stern Recreation Grove in San Francisco — home of the iconic Stern Grove Festival — as we sit down with the festival’s Marketing Director, Molly Fremgen. We learn about the magic behind this beloved concert series, now entering its 89th season in 2026, and the legacy of Stern Grove Festival as the nation’s longest-running nonprofit music festival — bringing free live music to the Bay Area since 1938. We dive into the nuts and bolts of producing a large-scale nonprofit concert series, from the challenges of live events to the creative solutions that keep the festival thriving. Molly talks about the pride the team takes in stewarding Stern Grove’s legacy, and how the organization uses its platform to support the broader live music and local business community in San Francisco. Molly also traces her path into live events — from producing a music festival while studying at the University of Illinois, to roles at MTV, AEG, Goldenvoice, and on the PR team at Coachella. We learn about Molly’s 500 mile hike of the infamous Camino de Santiago in Spain which happened at a crossroads in her career and helped guide her to her current dream role, and how her goalkeeping and manifesting has steered her to achieve career and personal goals. This episode is full of fascinating info, great career advice, and lots of laughs.

Molly Fremgen: LinkedIn | Email
Stern Grove Festival: Facebook | Instagram | X/Twitter

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ADVENTURES IN VENUELAND

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Christine Pileckas

Wed, 3 Dec 2025 10:00:00 +0000

We’re off to the land of Oz as we chat with Christine Pileckas, the Director of Booking & Marketing at INTRUST Bank Arena in Wichita, Kansas. Christine, who recently celebrated her 15 year anniversary with the venue, gives us the lay of the land on the venue’s place in the city, the city’s place in the state, and how she juggles her roles at the arena. Recognized as one of the Top 20 busiest arenas in the world for their venue size, INTRUST Bank Arena is somewhat unique with its blended marketing and booking departments, which provide a synergy which help both excel. Hear how things are structured, what motivated Christine to add booking to her resume, some misconceptions about both sides of the industry, and how their approach helps them chase and market shows. We learn about how she got her start in live events, from a shifted major at West Chester University of Pennsylvania to an internship and starting role in New Jersey to her time in Wichita – Christine talks about how not being afraid to take risks and working for the job you want has led her to this point in her career. As we hit our 150th overall episode (119 main + 31 bonus) enjoy this conversation packed full of great career tips, fun marketing ideas and strategies, and lots of interesting information about the Air Capital of the World.

Christine Pileckas: Facebook | Instagram | LinkedIn
INTRUST Bank Arena: Facebook | Instagram | X/Twitter

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ADVENTURES IN VENUELAND

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Nick DeLuco

adventuresinvenueland@gmail.com (Nick DeLuco, Paul Hooper, Dave Redelberger) — Wed, 19 Nov 2025 10:00:00 +0000

We’re headed north of the border to Hamilton, Ontario to chat with Nick DeLuco, Senior Vice President & General Manager of TD Coliseum. This is opening week for the venue, which will open after an extensive $300 million renovation by Oak View Group this Friday, November 21, with a kick off concert with Paul McCartney. We chat with Nick about the arena’s place in the Golden Horseshoe market, Oak View Group’s investment in the cutting-edge venue, and their music-first approach to the design and strategies. We talk about the balance of paying homage to the 40 year history while also blazing a new path with innovations – including unique floor level suites built into the lower bowl. As they approach their opening, we hear about how the team worked together on the project and their focus on being present during the busy opening week. Nick also walks us through his venueland history, from taking Sports Management in school and wanting to be a sports agent to an internship at his hometown venue in Sault Ste. Marie, Ontario to his first job post graduation in ticketing in Mississauga. We talk about his path to opening new buildings in Kingston and New Brunswick as well as his time spent in Edmonton overseeing live events. Enjoy this fun look behind the curtain as they prepare to open this venue while also enjoying great career advice, fun stories, and recommendations for your next visit to Hamilton.

Nick DeLuco: LinkedIn
TD Coliseum: Facebook | Instagram | X/Twitter

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ADVENTURES IN VENUELAND

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Inside: Panic at the Paramount

adventuresinvenueland@gmail.com (Javier Ramirez, Paul Hooper, Dave Redelberger) — Fri, 31 Oct 2025 09:00:00 +0000

Just like your favorite venue ghost, we’re back to bring you spine-chilling stories, spooky event info, and harrowing Halloween haunts to make all your nightmares come true! 🦇 For this year’s frightful feature, we learn all about Paramount Theatre in Austin, which in addition to being haunted also presents an annual horror film series – Panic at the Paramount! 🎬 Our (g)hosts are joined by Javier Ramirez, Director of Marketing at Paramount & State Theatres and Moontower Comedy Festival (largest annual comedy festival in North America). Javier acts as our guide through an overview of both theatres before we dive into their horror film series. We learn about how Panic at the Paramount was created, their thought process with ticket pricing and branding around the events, and how various actors and legendary film director Robert Rodríguez have gotten involved in presenting films for the series. We then learn about the 110 year old Paramount Theatre’s three resident ghosts, which have been seen around the venue, photographed disappearing into the seats, and even… smelled?! 👻 Enjoy this fun annual Halloween episode to get you in the mood for today’s holiday.

Javier Ramirez: Instagram | LinkedIn
Paramount Theatre: Facebook | Instagram | X/Twitter

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ADVENTURES IN VENUELAND

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Tim Murray

adventuresinvenueland@gmail.com (Tim Murray, Paul Hooper, Dave Redelberger) — Wed, 22 Oct 2025 09:00:00 +0000

Take a trip to the Queen City as we talk to Tim Murray, Athletic Trainer for the Cincinnati Cyclones, the ECHL pro hockey team that plays at Heritage Bank Center. Tim tells us about the Cyclones, a ECHL minor league hockey team affiliate of the Toronto Maple Leafs (NHL) and Toronto Marlies (AHL), gives us an overview of the roles of an athletic trainer, and what a typical day is for him for home and away games. Learn what makes a good venue from his side of the industry, the differences of being an athletic trainer with different sports, and what he loves about hockey. Tim tells us what inspired him to pursue this career, and walks us through time in school at EKU (where he became friends with Paul) and Murray State, and his path that led him to his current role. We discuss competitive drive and how he has competed in different events and currently competes in CrossFit. Tim tells us about his work in spreading awareness for Dwarfism and #DwarfismAwarenessMonth (October) – using his platform to educate people and advocate for those who can’t advocate for themselves. Enjoy this fascinating look into the athletic trainer side of the live events industry in this fun, educational episode.

Tim Murray: Instagram | LinkedIn
Cincinnati Cyclones: Facebook | Instagram | X/Twitter

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ADVENTURES IN VENUELAND

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Ritesh Patel

adventuresinvenueland@gmail.com (Ritesh Patel, Dave Redelberger, Paul Hooper) — Wed, 8 Oct 2025 09:00:00 +0000

On our latest adventure we chat with Ritesh Patel, Co-founder and Co-CEO of Ticket Fairy, an advanced AI-native vertical SaaS platform built specifically for the live entertainment industry. Similar to the show How It’s Made, we talk with Ritesh about what Ticket Fairy is and how it was turned into what it is today, such as: thinking of the concept, coding and developing, testing it on his own gigs, beta testing with his friends, pitching and selling investors, scaling the business and product, and continuing to enhance and grow the platform’s capabilities. It’s a fascinating look into an interesting industry platform and what goes into building a business. Additionally, Ritesh is the creator of LOCUS, which he originally started to promote shows in 2000 and revived in 2022 into what is now two multi-day annual festivals in Tulum and Bali. We talk through both events and how they allow him to continue to follow his passion for being a promoter, which was incubated by falling in love with the rave scene while in college in Bristol. Enjoy this interesting, educational episode that is steeped in a love for live events and exploring ways to make things easier for those that put them on.

Ritesh Patel: Instagram | X/Twitter | LinkedIn
Ticket Fairy: Facebook | Instagram | X/Twitter

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ADVENTURES IN VENUELAND

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Cai Lane

adventuresinvenueland@gmail.com (Cai Lane, Paul Hooper, Dave Redelberger) — Wed, 24 Sep 2025 09:00:00 +0000

We’re headed to Rock Town for this episode as we chat with Cai Lane, Marketing Specialist for Little Rock Convention & Visitors Bureau. LRCVB, which is a destination marketing organization, also manages venues in the Central Arkansas Region, including Robinson Center, Statehouse Convention Center, First Security Amphitheater, and River Market Pavilions. Cai tells us about the city and about each of the venues their CVB manages. We learn about the culture and scene of Little Rock, which Travel + Leisure declared the most underrated city in the south. We dive into a day in the life with him, learning about his role with the venues, digging into buyer personas, and how he works with promoters to set realistic and stretch goals before making a comprehensive plan. From making Little Rock shine and promoting venues to his side businesses in real estate and recording music – you're bound to enjoy this episode, which is filled with infectious joy, fascinating information, and great BBQ recommendations.

Cai Lane: Instagram | LinkedIn
Little Rock Convention & Visitor's Bureau: Facebook | Instagram | LinkedIn

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ADVENTURES IN VENUELAND

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Wed, 21 May 2025 09:00:00 +0000

BONUS EPISODE – Peace up ✌️ A-Town down 🅰️ – the 2025 Event & Venue Marketing Conference (EVMC) is just around the corner and we have everything you need to know as you pack and prepare for this year’s SOLD OUT conference in Atlanta, Georgia. Hosts Paul and Dave are joined by a trio of guests which help craft this podcast version of a KBYG: Kim Allen (EVMC President, Director of Arena Marketing at Golden 1 Center), Roberta Wright (Gigi Award Winner & EVMC Hall of Famer, Former Director of Marketing at Cross Insurance Arena), and Meredith Chapple (EVMC Planning Committee, Marketing Coordinator at Atlanta Symphony Hall LIVE). Each guest talks about their experience and history with the conference as we dive into important advice and tips for getting the most out of your experience. Hear about the agenda, networking opportunities, evening events, and places to visit while in Atlanta. We go over advice on what to pack, transportation around town, and the conference layout. Whether this is your first time attending, you’re a seasoned vet, or you’ve never been and are wondering what the conference is – we’ve got you covered!

Coming to the conference? 🎙️ Be sure to attend our fourth annual Adventures In Venueland LIVE episode where we’ll be interviewing J Carter, Founder & Managing Partner of ONE Musicfest. Come say hello, meet our team, and grab a free AIV sticker to slap on your water bottle! We’ll see you in ATL!

Event & Venue Marketing Conference: Instagram | Facebook | LinkedIn | X/Twitter

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ADVENTURES IN VENUELAND

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Joyce Leveston

adventuresinvenueland@gmail.com (Joyce Leveston, Dave Redelberger, Paul Hooper) — Wed, 7 May 2025 09:00:00 +0000

We’re back in the city that’s so nice they named it twice, the financial capital of the world – New York City. On this episode we chat with Joyce Leveston, CEO of New York Convention Center Operation Corporation (NYCCOC), which oversees the Javits Center, one of the busiest convention centers in the world. Resting right on the Hudson River, on the west side of Manhattan, Joyce tells us about numerous features that make Javits Center unique. In addition to its expansive convention space, it also has a farm where they grow over 60 crops and a 6.75 acre green roof which serves as a habitat for 72 different bird species and houses nine beehives. We talk about what makes convention centers unique compared to other live event venues, and Joyce’s passion for the convention side of the industry. We talk about her career path, from San Diego, Houston, Miami, Washington D.C., Boston, and then Philadelphia, before landing in New York City. Joyce explains what makes good hospitality, and how important it is to treat venues like your home and make them inviting for guests. This may be our first convention center specific guest, and you’ll love it as it’s packed with great advice, fascinating information, and fun stories.

Joyce Leveston: LinkedIn | Email
Javits Center: Facebook | Instagram | X/Twitter

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ADVENTURES IN VENUELAND

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Dustin Turner

adventuresinvenueland@gmail.com (Dustin Turner, Dave Redelberger, Paul Hooper) — Wed, 23 Apr 2025 09:00:00 +0000

Music City welcomes us back as we head to Nashville to chat with Dustin Turner, Music Marketing Executive at Creative Artists Agency (CAA). Dustin walks us through his day to day, and explains how CAA often functions as a bridge between promoters and management teams, working with the artist teams to figure out what the creative is going to look like, and strategizing on ways they can work with venues to make sure tours are successful. Dustin tells us about the many advantages of being based in Nashville while also enjoying close collaboration with their offices in Los Angeles and New York. We dive into some shop talk, discussing marketing strategies, trends and future predictions, and how venues can better support tours. Dustin talks to us about how he got his start in live events, from setting up tents for Clear Channel Radio in San Antonio, to roles at various venues, Live Nation in Florida, Feld Entertainment in Philadelphia, and ultimately moving to Nashville to join AEG Live before moving to his current role with CAA. We discuss how those experiences have taught him valuable lessons, given him a great perspective on all sides of the industry, and instilled the importance of networking and building connections. You’ll love this fun episode that is full of great career advice, fun stories, and some Nashville recommendations.

Dustin Turner: LinkedIn | Instagram | Facebook
CAA Music: Instagram

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ADVENTURES IN VENUELAND

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Chris Ng-Muk-Yuen

Wed, 9 Apr 2025 09:00:00 +0000

We’re headed to Edmonton for this episode, home of the Oilers, to catch up with Chris Ng-Muk-Yuen, Marketing Manager for Rogers Place and ICE District. Chris tells us about the venue and surrounding district, and its place in the city and approach to engaging with fans. Fresh off the Edmonton Oilers’ run to the Stanley Cup Finals last season, learn how the team and venue are capitalizing on the success, enhancing their fan experience, and bringing the city together in ICE District. Chris, who manages social media for both venues among numerous other tasks, breaks down their approach for each social platform, and we discuss when is the best time to invest time and effort into new platforms. Learn how he caught the photography bug and what he enjoys about being one of the venue’s house photographers. We talk about Chris’ entry into live events through an internship as a business analyst which led to roles in ticketing, sponsorship, and his current role in marketing. Chris gives some advice for young people entering the industry, as we discuss tips and the importance of a passion for events. From chats about the NHL bubble to his love of traveling to early planning for venue anniversaries – there’s a little of everything in this fun episode!

Chris Ng-Muk-Yuen: Instagram | LinkedIn
Rogers Place: Instagram | Facebook | X/Twitter

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ADVENTURES IN VENUELAND

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Michele Kajiwara

Wed, 26 Mar 2025 09:00:00 +0000

Let’s talk premium! On this episode of Adventures In Venueland we head back to California and chat with Michele Kajiwara, Senior Vice President, Premium Business & Events at Crypto.com Arena and AEG, and the 2024 WISE Woman of the Year. Michele oversees the sales and service of premium seats, suites, lounges, and hospitality spaces - supporting the various tenant teams (Los Angeles Lakers, Los Angeles Kings, and Los Angeles Sparks) and touring events while operating quasi independently and reporting directly to AEG. She talks about their close relationship with booking and marketing and the role touring shows play in boosting value for members while increasing retention. We talk about hosting residency shows, the relationship between LA venues, and the impact live events have on clients and the people connected with them. Michele tells us about her career journey, from attending Cal State Long Beach and University of Southern California to jobs in Lake Tahoe, New York City, and LA with numerous trips in between. She provides some amazing perspective and career advice – including the importance of travel and how sabbaticals have helped recenter her and provide new perspective at key points in her life. From fun stories to a great work/life harmony discussion, you’ll love this episode that may inspire you to explore that next career challenge.

Michele Kajiwara: LinkedIn | Email
Crypto.com Arena: Facebook | Instagram | X/Twitter

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ADVENTURES IN VENUELAND

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Alex Hodges

adventuresinvenueland@gmail.com (Alex Hodges, Dave Redelberger, Paul Hooper) — Wed, 12 Mar 2025 09:00:00 +0000

Put on your shades and pull back that convertible top because we’re headed to Los Angeles for this episode where we chat with Alex Hodges, Chief Executive Officer of Nederlander Concerts. Alex, who is in the Georgia Music Hall of Fame, recipient of the T.J. Martell Foundation’s “Spirit of Excellence” Award, and recipient of the SEVT Lifetime Achievement Award, has decades of experience in all aspects of the live event industry. After we discuss Nederlander Concerts and the numerous venues they work with, we learn how Alex developed a passion for the industry, from seeing shows as a kid at Fox Theatre in Atlanta to booking bands with his college fraternity brother at Mercer University. We talk about his time as an agent, representing emerging artists at the time such as Otis Redding, The Allman Brothers Band, The Police, and many more, as well as founding Paragon and Empire Agencies. He tells us about his time as the personal manager for Gregg Allman and Stevie Ray Vaughan before joining Nederlander Concerts the first time, working at House of Blues Concerts, and then returning back to Nederlander Concerts. Alex provides an incredible perspective of the industry over the years and how things have evolved – imparting advice and valuable insight into an ever-changing landscape. You’ll love this episode with this legendary trailblazer that is chock full of amazing stories, great career tips, and plenty of laughs.

Alex Hodges: Email
Nederlander Concerts: Facebook | Instagram | X/Twitter

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ADVENTURES IN VENUELAND

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Michelle McCarthy

Wed, 26 Feb 2025 10:00:00 +0000

We’re headed to the Garden State for this episode and talking with Michelle McCarthy, Founder & CEO of MCC Marketing Group. Michelle, who is based in Jersey City in the New York City market, tells us about her experience with launching her business and the excitement and challenges that come along with it. She emphasizes the importance of a strong network and tells us about some of her recent clients, including David Gilmour’s sold out US tour, the Rock The Country festival series, and a sold-out reunion performance featuring the original Broadway cast of Anastasia, The Musical at Lincoln Center. She talks about her love of music and other passions which drive her and her focus of optimizing results and maximizing campaigns for her clients. We talk with Michelle about her career journey, which began in County Cork, Ireland, where she did marketing and promotions for arts festivals before moving to Dublin to work with Hot Press magazine and the Dublin Theatre Festival, eventually overseeing marketing for the RTÉ Concert Orchestra. Her work there led her to New York City, where she promoted shows at Lincoln Center and Carnegie Hall before going on to spearhead marketing strategy for live entertainment at Prudential Center and Madison Square Garden Entertainment. You’ll love all the great tips and conversations in this episode such as advice for those considering starting their own agency, the value of time off in recentering your path, and plenty of fun stories speckled throughout.

Michelle McCarthy: LinkedIn | Email
MCC Marketing Group: Facebook | Instagram | LinkedIn

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ADVENTURES IN VENUELAND

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Aly Katz

adventuresinvenueland@gmail.com (Aly Katz, Paul Hooper, Dave Redelberger) — Wed, 12 Feb 2025 10:00:00 +0000

Right on the edge of the Chesapeake Bay, join us for a visit to wonderful Baltimore as we chat with Aly Katz, Brand Manager for CFG Bank Arena, an Oak View Group facility. Aly talks about her role at the venue, where she oversees three key areas: back of house (artist gifting, crew activities, promoter relations), front of house (fan activations, photo ops), and social media (branding, aesthetic, graphic strategy, content creation). Hear how she honors the legacy of the venue, which originally opened in 1962, while also highlighting its amazing new amenities since its recent, game-changing renovation. We dive into some of her favorite activations for touring crews and talent, from regular puppy parties working with rescues to pop-up flash tattoos to unique venue merch. She tells us about her commitment to working with local and minority-owned businesses for artist gifts to make them more personal and unique while showcasing local talent. We hear about Aly’s career history, from working at an EDM venue in Washington D.C. to managing logistics and a merchandising business for content creators. She shares insights on what she’s learned on the content creator side and offers tips on making the best pitches. If you like puppies, coloring books, creative ideas, and fun stories, you’ll definitely love this episode.

Aly Katz: Instagram | LinkedIn | Email
CFG Bank Arena: Facebook | X/Twitter | Instagram

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ADVENTURES IN VENUELAND

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Nina Jackson Returns

adventuresinvenueland@gmail.com (Dave Redelberger, Paul Hooper, Nina Jackson) — Wed, 29 Jan 2025 10:00:00 +0000

It’s Episode 100 and we’re running it all the way back to Episode 1 by having back on our first return guest – Nina Jackson, Director of Marketing & Public Relations at NRG Park, an ASM Global managed property in Houston, TX. Nina oversees marketing and PR at NRG Park, a 300 acre sports and entertainment complex that hosts over 500 events and over 5.5 million people a year – which includes NRG Stadium (home to Houston Texans and Houston Livestock Show & Rodeo), NRG Center (1.4 million square foot exhibition center), NRG Arena, and 26K onsite parking spaces which are also used for events. After catching up with Nina about the last four years since we had her on as a guest, we talk about team building, hiring tips, and how to create a great culture in the workplace. We learn about how NRG Park venues support and provide for the community outside of hosting events and chat through current challenges facing live event marketers. To know Nina is to love her and she’s truly one of our all time favorite people and guests. You’re sure to love this episode brimming with fun stories, a discussion about hosting the Beyoncé Bowl, and lots of laughs.

Nina Jackson: LinkedIn | Email
NRG Park: Facebook | Instagram | X/Twitter

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Inside: New Years Eve in Times Square

adventuresinvenueland@gmail.com (Damian Santucci, Dave Redelberger, Paul Hooper) — Wed, 15 Jan 2025 10:00:00 +0000

Put on your party hat, grab some champagne, and meet us in The Big Apple! For this special episode we ring in 2025 by taking a look at the most viewed event worldwide – New Years Eve in Times Square, New York City. We talk with Damian Santucci, SVP of Production & Operations at Times Square Alliance, a non-profit business improvement district (BID) that works in partnership with the city and surrounding businesses to manage Times Square and produce events. We learn about Damian’s background of working with the New York Knicks and Madison Square Garden before moving to his current role fifteen years ago and the big differences from an indoor event versus one in Times Square. With a load-in beginning just after Christmas in a space that never closes and is visited by around 400,000 people daily, hear what goes into setting up and putting on this incredible event that is streamed on thirty networks nationally and hundreds throughout the world. We learn all kinds of fun facts and numbers as Damian tells us about staffing, how the confetti system works, clean up, and of course… the iconic ball. Enjoy this fun episode that will make you further appreciate the logistics of this iconic event and may inspire you to visit the city sometime to see it in-person.

Damian Santucci: LinkedIn
Times Square Alliance: Facebook | Instagram | LinkedIn

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AIV Rewind: Episodes 1–99

Wed, 1 Jan 2025 10:00:00 +0000

Happy New Year Venuelanders! 🎊 As we kick off 2025 and look ahead to our official Episode 100, we decided to get our team together to look back at episodes one through ninety nine (as well as our variety of bonus episodes) and talk about some of our favorite movements. This isn’t your normal clip show though! Join us for some interesting behind the scenes stories and other great memories with our team of Paul, Dave, Megan, Samantha, and Camille. What are some of your favorite episode memories? Take a moment and leave us a comment to celebrate our century mark and let us know your favorite episodes and quotes. We’d love to hear them!

Links to episodes mentioned:
• Episode 36 – Lionel Bea
• Bonus – Ancient Venues: Amphitheatre of Capua
• Bonus – Mental Health Series: Work/Life Balance
• Episode 10 – Barry Gabel
• Episode 1 – Nina Jackson

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Jim Delaney

adventuresinvenueland@gmail.com (Jim Delaney, Dave Redelberger, Paul Hooper) — Wed, 18 Dec 2024 10:00:00 +0000

For Episode 99 we catch up with our friend and EVMC Hall of Famer, Jim Delaney, Founder/CEO of Activate Sports & Entertainment. Jim, who is a 30-year veteran sports and event marketer, talks to us about his latest adventure becoming what he calls a “digital nomad” – working on projects remotely as he visits venues and lives in different cities for a couple months at a time. We talk about how he processes his life in cycles or waves of every seven years, exploring and challenging himself each time a new chapter is presented. We learn about Jim’s time working for teams such as the Seattle Sonics, Washington Bullets/Wizards, and New England Patriots before landing at TD Garden in Boston where he oversaw marketing and PR for ten years. Hear what it was like to strike out on his own, advice he has for those considering it, and ways he constantly looks for the new challenge to keep him engaged. Jim talks about his excitement around AI and the sandbox it could provide for live events and his approach when pursuing new trends. From book recommendations to industry advice to fun stories and perspective, you’ll enjoy this wonderfully unique episode that may inspire you to find that next exciting challenge.

Jim Delaney: LinkedIn | Email

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ADVENTURES IN VENUELAND

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Rachel Bomeli

adventuresinvenueland@gmail.com (Rachel Bomeli, Dave Redelberger, Paul Hooper) — Wed, 4 Dec 2024 10:00:00 +0000

Live from backstage at the Fox Theatre in Atlanta, Georgia, we chat with Rachel Bomeli, Vice President of Facility Operations for the facility. We join Rachel the morning after a big show the previous night and learn all about this truly unique venue which features a wide array of architectural styles. We talk about the design of the theatre, their early plans as the venue approaches its centennial in five years, and how theaters often provide interesting perspective in venue stewardship and preservation. We learn how Rachel got her start in live events – from an interest in the industry during her time at Michigan State to a spontaneous move south with a friend that led to a job with Broadway Across America. We talk about her time at Fox Theatre and how her role has developed over the years, allowing for professional growth and exciting challenges. We talk about the city of Atlanta, where the Event & Venue Marketing Conference will be in 2025, and its place in the live event landscape with its numerous venues. Please Note – Stick around to the end of the episode to hear some audio of Rachel touring us around the venue as we discuss: different rooms, the recent Andre 3000 show, beautiful plaster molding, a hidden porch overlooking Ponce De Leon Ave, and lastly a visit to their VERY impressive climate-controlled archive room. As they say, “Atlanta Influences Everything” and it’s easy to see why.

Rachel Bomeli: Instagram | LinkedIn
Fox Theatre (Atlanta): Facebook | Instagram | X/Twitter

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ADVENTURES IN VENUELAND

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adventuresinvenueland@gmail.com (Heidi Noland, Dave Redelberger, Paul Hooper) — Fri, 13 Sep 2024 09:00:00 +0000

BONUS EPISODE – Tomorrow, on Mexican Independence Day weekend, UFC is gearing up to host Riyadh Season Noche UFC, which will honor Mexico's rich history and vibrant culture. Oh... and did we mention... it's the first sporting event to be hosted at Sphere in Las Vegas? On this special episode we chat with Heidi Noland, Sr. VP of Global Brand & Creative with UFC, who pulls back the curtain and gives us an inside look at what goes into preparing for this incredible event at such a unique venue. We talk through their approach as soon as they confirmed the event, and how UFC has been intentional to set the bar on what is possible at Sphere. Heidi tells us about the Noche UFC events and how this event collaborates with numerous artists for a unique experience to celebrate Mexican Independence Day weekend and Mexico's contributions to live combat sports. With UFC hosting massive events throughout the year, we discuss what prep is like for those events, and how Riyadh Season Noche UFC has been different and required planning further out. Enjoy this fun primer that teases some features and innovative approaches that are sure to make this event memorable for those working in live events and fans alike.

Watch: ESPN+ PPV

Heidi Noland: LinkedIn
UFC: Facebook | X/Twitter | Instagram

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ADVENTURES IN VENUELAND

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Natalie Caplan

adventuresinvenueland@gmail.com (Natalie Caplan, Paul Hooper, Dave Redelberger) — Wed, 11 Sep 2024 09:00:00 +0000

Peel back the wrapper of some English chocolate and put on your favorite Tori Amos album – we’re headed to Los Angeles to chat with Natalie Caplan, Vice President of Entertainment for ArenaNetwork, Venue Coalition & Theater Network. Natalie tells us about her job and how they empower and assist independent venues – providing important resources and driving content to them. With more than 140 venues across North America, hear how ArenaNetwork, Venue Coalition, and Theater Network leverage their staff experience and collective knowledge among venues to provide curated support and industry advocacy for a wide mix of venues in different market sizes. From England to Arizona to New York to touring to Los Angeles, Natalie takes us along as we walk through her career journey. With an interesting path that includes publicity at Atlantic Records, being Assistant Tour Manager for Tori Amos, and the Director of Artist Relations and Events at The Greek Theatre for Nederlander Concerts, she has seen numerous sides of the industry which provided valuable perspective as she pursued new roles. We discuss trends and challenges facing venues and tours in 2024 and tips for navigating what the new “normal” is for the industry. Enjoy this educational and interesting discussion packed full of great perspective and fun stories.

Natalie Caplan: Facebook | Instagram | LinkedIn | Email
Venue Coalition: Facebook | Instagram

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ADVENTURES IN VENUELAND

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Adina Erwin

adventuresinvenueland@gmail.com (Adina Erwin, Paul Hooper, Dave Redelberger) — Wed, 28 Aug 2024 09:00:00 +0000

Spread love, it’s the Brooklyn way! Head to the Atlantic Terminal at the crossroads of Flatbush Ave and Atlantic Ave as we visit the iconic Barclays Center in Brooklyn, New York. We chat with Adina Erwin, Executive Vice President of Business Operations and General Manager of the venue and learn all about this one-of-kind arena nestled in the middle of NYC. Home to the Brooklyn Nets (NBA), New York Liberty (WNBA), and many other concerts, comedy shows, and family events – Adina tells us all about her role at the venue and its place in the neighborhood. We hear how Barclays Center’s plaza acts as a town center and plays a critical role as a convening space for the community. It’s iconic looped LED “Oculus” serves as an important touch point for the many people that commute and walk past it daily. Adina walks us through her career journey, from graduating at UNC Chapel Hill to her first industry job as an event receptionist at the Charlotte Coliseum, all the way to her time in Brooklyn by way of Atlanta and Boston. She talks about the importance of being willing to take risks and try new things and how she has learned so much from branching out to roles in different departments, having the attitude of a willingness to learn. Enjoy this fun, informative episode that includes everything from stories about Deadhead yeast balls to can’t-miss Atlanta restaurants to invaluable career advance that is sure to help you on your live event journey. And if you don’t know, now you know…

Adina Erwin: LinkedIn
Barclays Center: Facebook | X/Twitter | Instagram

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ADVENTURES IN VENUELAND

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Fabrice Sergent

adventuresinvenueland@gmail.com (Fabrice Sergent, Paul Hooper, Dave Redelberger) — Wed, 14 Aug 2024 09:00:00 +0000

Grab your laptop and throw those rock hands in the air because we’re chatting with Fabrice Sergent, Leader & Co-Founder of Bandsintown. Fabrice takes us through the history of the company, which is the largest concert discovery platform in the world. He explains how Bandsintown alerts fans when their favorite artists come to town and helps them discover new artists, helps artists to promote their tour dates and reach new fans, and helps venues populate dates on different platforms and reach new buyers. With over 650,000 artists using the platform, it has become a valuable resource which allows them to focus on their art and stage presence and makes the marketing side easier. Fabrice tells us about his longtime passion for live events and how he feels love music is a critical part of society and promotes happiness, tolerance and understanding in the world. We talk about the global market and how an international perspective is important for artists and also can yield important perspective and tips for venues. Enjoy this fascinating episode that looks inside the origins of Bandsintown throughout a broader discussion on live events, music marketing, and challenges facing venues, promoters, and artists.

Fabrice Sergent: Instagram | Email | LinkedIn
Bandsintown: Facebook | X/Twitter | Instagram

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ADVENTURES IN VENUELAND

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Marissa Dionne

adventuresinvenueland@gmail.com (Marissa Dionne, Dave Redelberger, Paul Hooper) — Wed, 31 Jul 2024 09:00:00 +0000

New England here we come! Join us in Somers, Connecticut, as we talk with Marissa Dionne, VP of Marketing for Oak View Group. Marissa gives us an overview of OVG, where she is primarily focused on marketing for venue management, hospitality, parking, and arena and theatre alliances, for the company. She oversees marketing and provides support for 400+ venues through venue management, booking and hospitality. We talk about the value of such a large network and how it’s important to share ideas while still remaining authentic to your city and what your fans respond to. We discuss various trends that Marissa is seeing on the marketing and hospitality sides, such as an increased focus on creating an entertainment destination. From Illinois State University to the Hartford Civic Center with MSGCT to MassMutual Center with Global Spectrum to Oak View Group – Marissa talks about her love of the industry and the career path that has led her to her current role. Enjoy this interesting and informative episode with great tips and interesting insight into venue trends.

Marissa Dionne: Instagram | LinkedIn
Oak View Group: Facebook | Instagram | LinkedIn

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ADVENTURES IN VENUELAND

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Michael Cullen

adventuresinvenueland@gmail.com (Michael Cullen, Dave Redelberger, Paul Hooper) — Wed, 17 Jul 2024 09:00:00 +0000

Tighten those laces and grab your adventure gear because we’re headed to The City of Trees, Boise, to chat with Michael Cullen, Assistant Director of Marketing & Brand Development at ExtraMile Arena. Michael guides us through his adventure as well as fun facts and tips about all things Boise and Idaho. Whether it’s late nights organizing merch at the arena or working large events at Boise State’s iconic blue-turfed stadium, there’s never a dull day. From digital, graphic design, and grassroots marketing to merchandising, we hear about a day in the life of Michael and ExtraMile Arena, which recently celebrated its 40th anniversary. Hear some great advice from Michael for people wanting to enter the industry and make the most of their college experience. From growing up a festival junkie to guiding people at a local festival – Michael talks about his love of music and how a visit to Sasquatch Music Festival changed his life and music tastes. Enjoy this fun, inspiring episode with “Adventures In Venueland’s #1 Fan,” which may inspire you to try something new, listen to a new band, or look up flights to check out Treefort Music Fest. Just remember, as Jewel's The Boise Song reminds us, “there’s no Z in Boise.”

Michael Cullen: LinkedIn | Email
ExtraMile Arena: Facebook | X/Twitter | Instagram

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ADVENTURES IN VENUELAND

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Ancient Venues: Amphitheatre of Capua

adventuresinvenueland@gmail.com (Valerie Higgins, Dave Redelberger, Paul Hooper) — Wed, 10 Jul 2024 09:00:00 +0000

BONUS EPISODE – Pack your bags for Italy and dust off some clues with us as we dig into our first episode of a new ongoing bonus series – Ancient Venues. For this first episode we take a look at the Amphitheatre of Capua (Anfiteatro Campano), located in modern day Santa Maria Capua Vetere, Italy. We are joined by Valerie Higgins, Associate Professor of Archaeology at The American University of Rome, who guides us through the history of this legendary venue from the Roman Empire. The current amphitheatre sits on the site of two former, smaller amphitheatres, the first of which is presumed to have been built close to 100 B.C. It is second in size only to the Roman Coliseum and is located next to what was the most notable school for gladiators, where Spartacus was from and began his rebellion. We learn all about this incredible venue, historic venue terminology, seating and ticketing, events that were hosted, why large scale events like this took place, concessions and design, and its fascinating hypogeum – located under the arena floor where they staged scenery and warriors for the events. Whether you’re a venue nerd or a history buff, or a little of both, you’ll love hearing all about this ancient wonder that helped shape the venues we all know and love today.

Valerie Higgins: Website | Papers | Book

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ADVENTURES IN VENUELAND

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Kim Klein

adventuresinvenueland@gmail.com (Kim Klein, Dave Redelberger, Paul Hooper) — Wed, 3 Jul 2024 09:00:00 +0000

Rev those engines and join us in Motor City as we head north to talk with Kim Klein, VP of Marketing & Communications for 313 Presents in Detroit, Michigan. We learn all about 313 Presents, which oversees Little Caesars Arena, Fox Theatre (Detroit), Comerica Park, Pine Knob Music Theatre, Meadow Brook Amphitheatre, and Michigan Lottery Amphitheatre. They work with over 30 promoters across all the venues, producing and promoting over 300 events a year. Kim tells us about the structure of her team and how she heavily values mentorship and prioritizes balance and culture to prevent burnout and support the team. We hear about the latest waves Detroit is making and how the city is blooming with rich culinary and music scenes. Kim walks us through her history in the industry, from a love of symphony band freshman year to jobs and internships at The Palace of Auburn Hills, and how networking and passion for live events has helped lead her from one opportunity to the next. Enjoy this great episode filled with marketing talk about SMS, working with partnerships, and other tips, as well as a heartfelt discussion about what makes Detroit great.

Kim Klein: LinkedIn | Email
313 Presents: Facebook | X/Twitter | Instagram | TikTok

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ADVENTURES IN VENUELAND

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LIVE at EVMC 2024: Chad Brown

adventuresinvenueland@gmail.com (Chad Brown, Dave Redelberger, Paul Hooper) — Wed, 19 Jun 2024 09:00:00 +0000

Live from the Mile High City – join us as we talk with Chad Brown, Colorado sports legend, in front of a live audience at the 2024 Event & Venue Marketing Conference in Denver, Colorado. Chad won a NCAA championship in football with the Colorado Buffaloes, played 15 years in the NFL (including two Super Bowl appearances and 3 Pro Bowls), is a football commentator and radio analyst, and owns his own business. Having played in and called games at numerous venues, we talk with him about what makes a venue great, and how it’s often the impact it has on the community more than the innovations and shiny features. From playing football in his neighborhood in Pasadena as a kid to playing in multiple Super Bowls, he speaks about the joys of being a professional athlete as well as what it’s like to deal with loss when you lose the biggest game of your life. As he says, “Struggle is life. It is the downs that make the ups so great. It is the losses that make the wins so satisfying.” Chad explains what makes a team great is not the most talent, but those that play for one another. Enjoy this fun live episode with audience questions and interaction, great advice from a pro athlete turned entrepreneur, and a taste of being an attendee at the sold out 2024 EVMC conference.

Chad Brown: X/Twitter | LinkedIn
All Pro Shipping: Website

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ADVENTURES IN VENUELAND

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Inside: EVMC 2024

adventuresinvenueland@gmail.com (Paul Hooper, Kim Allen, Dave Redelberger) — Wed, 29 May 2024 09:00:00 +0000

BONUS EPISODE – We’re headed to the mile high city for the 2024 Event & Venue Marketing Conference (EVMC) and taking you along for the ride with a preview of this year’s sold out conference.

🥳 Joining us in Denver? Listen along as you pack your bags for important tips and useful advice to make your adventure to the Rockies a smooth one. Dave and Paul are joined by former guest and current EVMC President, Kim Allen (Director of Arena Marketing at Golden 1 Center), as the three talk through every aspect of the conference, including: dress attire, tips for first-timers, evening events, can’t-miss sessions, and what to expect with the conference’s new name. Consider this your audio KBYG for EVMC 2024. We also talk about the live podcast episode that will be recorded at the conference, featuring Chad Brown, NFL & NCAA Champion, Sports Commentator, and Entrepreneur.

☹️ Not joining us in Denver? We’ll miss seeing you, but this episode is a great way to find out what EVMC is all about. You’ll get a taste of what you’re missing and hopefully join us next year for EVMC 2025!

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ADVENTURES IN VENUELAND

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Bret McCormick

adventuresinvenueland@gmail.com (Bret McCormick, Paul Hooper, Dave Redelberger) — Wed, 22 May 2024 09:00:00 +0000

Grab your magnifying glass and inspector hat and join us on this adventure as we investigate the live experience with this episode’s guest, Bret McCormick, Facilities, Fan Experience, & Ticketing Beat Reporter for Sports Business Journal (SBJ). Bret, who is based in Charlotte, but travels a dozen or so times a year to various venues, tells us what it’s like covering the live experience and some general trends he is seeing. We discuss two areas where he’s seeing ground-shaking changes – European soccer stadiums and college sports venues. We deep dive into interesting innovations in ticketing and fan experience. Bret tells us how he approaches venue coverage by treating them as if they are alive, visiting the districts and cities that call them home, and looking at things that make them unique. We discuss some of the most interesting changes and innovations coming to the Intuit Dome, and how it’s upending current trends with truly unique features and a fascinating approach to fan engagement. Whether it’s sustainability, wrap-around video screens, or biometric data, we discuss the future of venues and how innovation is moving the industry forward, sometimes forcefully, and setting new bars for what fans are coming to expect from the live event experience. If you’re a venue nerd like us, a glutton for innovation, and want to hear some tips for pitching a great story, you’ll love this episode.

Bret McCormick: LinkedIn | Email
Sports Business Journal: Facebook | X/Twitter | Instagram | LinkedIn

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ADVENTURES IN VENUELAND

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Olivia Christian

Wed, 8 May 2024 09:00:00 +0000

Rocket City meets Music City as we talk with Olivia Christian, Marketing Director for tvg hospitality – a hospitality group that focuses on fan and artist experiences. Olivia tells us all about tvg’s flagship and first U.S. venue, The Orion Amphitheater in Huntsville, AL, which is an 8,000 capacity greek-inspired amphitheater which opened in spring 2022. In addition to hosting many national touring shows, the venue focuses on being the “third space” for people (after home and work) with a huge focus on community and cultural events, sustainability practices, and hospitality for everyone visiting. The venue’s focus on sustainability includes zero waste to landfills, a reusable cup program (reused over 500,000 cups since opening!), and allowing water bottles with water stations throughout the venue. They also have an artist garden with fruits, vegetables, and herbs that are used as garnish for drinks and used in food as well as a special bar named “Carbon” which donates $1 from every purchase to Tennessee Riverkeeper to protect rivers by enforcing environmental laws and educating the public. We chat with Olivia about her history in live events, which includes runs at Ryman Auditorium, War Memorial Auditorium, Tennessee Performing Arts Center, and promoter National Shows 2 (NS2). Enjoy this fun, informative episode that’s sure to inspire you to follow your passion, buck venue stereotypes, and have a greater appreciation for a good marketing mix.

Olivia Christian: LinkedIn | Email
tvg hospitality: Facebook | Instagram | LinkedIn
The Orion Amphitheater: Facebook | Instagram

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ADVENTURES IN VENUELAND

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Julian Bowman

adventuresinvenueland@gmail.com (Julian Bowman, Paul Hooper, Dave Redelberger) — Wed, 24 Apr 2024 09:00:00 +0000

Fire up the barbecue and grab your 10-gallon hat because we’re headed down to Dallas for this week’s episode of Venueland! We catch up with Julian Bowman, Senior Director of Marketing for Fair Park – a massive multipurpose complex that boasts over 1000 events a year. The national historic landmark is home to Cotton Bowl Stadium, Broadway Dallas, Dos Equis Pavilion (managed by Live Nation), a children’s aquarium, botanical garden, African American Museum of Dallas, The Hall of State, and so much more. They also play host to The State Fair of Texas, the longest running fair in the country, that welcomes a whopping 2.5 million visitors across 24 days. Everything truly is bigger in Texas! Julian tells us all about the complex and the unique partnership between Fair Park First and Oak View Group which collaborate on keeping the facilities active and the park in great condition. We hear about how the various entities and businesses work together to meet challenges, such as parking and traffic, and work to help each other out to ensure the rising tide raises all ships. Julian walks us through his history in the industry, from growing up wanting to be the next Stuart Scott (BOO-YAH!) to pursuing sports, to eventually landing in venue management which found him in various opportunities across North America. He talks about his personal passion of making an impact on his community and tells us about the venue’s internship program with two majority minority high schools to introduce youth to the live events industry. Enjoy this fun, fascinating episode that will make you long for some state fair food and a visit to the Red River Rivalry.

Julian Bowman: Instagram | LinkedIn
Fair Park: Facebook | X/Twitter | Instagram

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ADVENTURES IN VENUELAND

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Paige Beal

adventuresinvenueland@gmail.com (Paige Beal, Dave Redelberger, Paul Hooper) — Wed, 10 Apr 2024 09:00:00 +0000

Grab your text book and meet us in class as we head to Pittsburgh to chat with Paige Beal, Associate Professor at Point Park University in the Rowland School of Business, who teaches in the Sports, Arts, Entertainment and Music Business (SAEM) program. In a city packed with entertainment venues like PPG Paints Arena, Acrisure Stadium, PNC Park, and Highmark Stadium as well as numerous other venues - Paige talks to us about their program and how they work with the local venues on an extensive internship and shadowing program. We talk about industry and program trends and how students were challenged and affected by the pandemic. Hear different tips for hiring new staff if you’re in the industry or pursuing jobs and networking if you’re entering the field – and how the importance of networking cannot be overstated. Paige walks us through her career and background of working in traditional and digital media, and how her experience in those fields has helped inform her teaching. She talks about how she and the staff stay on top of emerging trends and technologies - including teaching and engaging with AI so students know how to properly use it and create good prompts – and how its critical to remain curious in your career. Enjoy this interesting episode taking a look inside the classroom at the future of the live event industry, and advice on navigating changes no matter where you are in your career.

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ADVENTURES IN VENUELAND

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Wed, 20 Dec 2023 10:00:00 +0000

STORY EPISODE – Joyous holiday season Venuelanders! As we prepare for an exciting 2024 with some incredible guests and bonus episodes, please enjoy this special holiday treat. Here is our version of that classic, fire-side story which will hopefully warm your heart – ‘Twas the Night Before Show Day. 📖💗 We hope you’ll share this short story with coworkers and fellow live event friends, and that you have a peaceful, happy holiday season however you celebrate. See you in 2024!

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'Twas the night before show day, throughout back of house,
Not a crew member stirred, not even a mouse;
Road boxes were packed into semi trucks with care,
In hopes that by load-in they would surely be there.

The GM was nestled all snug in their bed,
While visions of show profits danced in their head;
Marketing, ticketing, security and more,
Dreamed of patrons smoothly going through doors.

This holiday show – an iconic one of a kind,
Combined Mariah, TSO, Rockettes, and Mannheim;
Promoters all wanted this last-second show,
All venues were in awe, for that you must know.

As staff arrived and prepared for the night,
A snafu was discovered, the details weren’t right;
Part time support staff never got the call,
This last-minute booking may not happen at all.

Word went out that this show needs support,
If no help arrives, they'll have to abort;
As the staff hung their heads, joined the fans and cried,
A door opened with reinforcements from far and wide.

They exclaimed, "It’s AEG! OVG! Live Nation and Legends!
There's Kroenke, MSG, NS2 – good heavens!
We need all your help, give it your touch.
Let's make this show happen, thank you so much!"

The crew all jumped in, staffing entries and parking,
People unloaded trucks, got chalk and began marking;
Ticketmaster, AXS, eTix, and more,
All teamed up to get people through the door.

With everyone in their seats and anticipation high,
The lights went down with not a dry eye;
The crowd began to roar, giving everyone a hand,
Always a favorite moment for those in Venueland.

Mannheim Steamroller was first on this bill,
They brought out the classics and had no chill;
Putting their heart into every last song,
Synthesizers, drums, and even a gong!

Next up was the Radio City Music Hall squad,
Performing numbers as the crowd ooo-ed and awed;
Their eyes – how they twinkled! Their show so razzling!
Their legs kicking sky high, the Rockettes were dazzling!

And with a blast of pyro Trans-Siberian Orchestra took the stage,
Guitars shedding, lasers beaming, a show for every age;
Holiday classics with rockstar flair,
As musicians and singers swung through the air.

Mariah closed it out, and sang loud and true,
That all she wanted for Christmas, was you-ooo-ooo-ooo-ooooo!
And just as she finished her final note,
She invited staff and crew on stage and cleared her throat.

“Normally these companies compete for nickels and dimes,
But today, this special night, they put it all aside.
They understood how important this holiday show was.
And despite who landed it, it had to happen because,

No matter who performs, what venue, or profit split,
Making memories for fans is the reason we do it.”
They joined the performers, and sang through the mic,
HAPPY HOLIDAYS TO ALL, AND TO ALL A GOOD-NIGHT!

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ADVENTURES IN VENUELAND

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Chris Meeds

adventuresinvenueland@gmail.com (Chris Meeds, Dave Redelberger, Paul Hooper) — Sat, 16 Dec 2023 10:00:00 +0000

Fine tune that excel spreadsheet and hit the road with as we jet set with Chris Meeds, Accounting Promoter Rep for AEG Presents. Learn what his day-to-day job looks like – from seat adjustments to dressing the house to settling shows to handling trade shots and making sure the artist experience is great. Chris talks about his travel days, which can range from 175 to 250 days out of the year, and some of his favorite parts of his job is and a peek into what it’s like to work on the road for AEG. We ask Chris “what makes a good venue from the tour side?” and discuss some tips he has for venue staff on how to keep tour dates smooth and hospitable. We talk about how he fell in love with live events, growing up 15 minutes away from Red Rocks and attending a little festival named Coachella when he was 16 years old. He talks about the importance of internships and how he learned so many sides of the industry by trying different jobs and always being engaged. From a kid falling in love with shows to golf-carting Roger Daultry around at Desert Trip - we walk through Chris’ career journey and fun stories and lessons learned along the way. Enjoy this informative and fun discussion about industry jobs, tour life, and the magic of live events.

Chris Meeds: Facebook | Instagram
AEG Presents: Facebook | Twitter/X | Instagram

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ADVENTURES IN VENUELAND

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adventuresinvenueland@gmail.com (Ari Jacobson, Dave Redelberger, Paul Hooper) — Fri, 20 Oct 2023 09:00:00 +0000

BONUS EPISODE (Part 3 of 3) – For our final episode of our Mental Health Series, we speak with Ari Jacobson, Clinical Director at Backline, about handling stress in the live event industry, and signs of it leading to depression in yourself or your peers. One of the most important things is to recognize and have awareness of the stress you are under – often ones not present in typical 9 to 5 jobs. It’s important to understand what your “norm” is so that you’re able to realize when you’re feeling off that norm and rhythm. Our hosts talk through some of their own recurring stressful challenges, and the group discusses the many aspects of this industry that can cause highs and lows in people’s lives. Ari offers excellent tips for balancing a stressful life, and how we should all set realistic goals. We should frame and look at failures as learning experiences and realizing you did your best but have room to grow. It’s important to carve some time out of your day for yourself, however much that can be, and relaxing with some deep breathing that can center us and give us stress relief during our hectic schedules. Managing stress inducing things like emails, or even music you listen to, on stressful days can help reduce stress. Hear about Backline’s free or discounted subscription services (like meditation, yoga, and others) and their free support groups, and how important it is to find like-minded people and friends that you can relate to, trust, and vent to when needed.

“The time to relax is when you don’t have time for it.” – Sydney J. Harris

Backline: Website | Facebook | Twitter/X | Instagram | LinkedIn

Please note: The Case Management program has eligibility requirements. Click here for more information.

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ADVENTURES IN VENUELAND

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Mental Health Series: Work/Life Balance

adventuresinvenueland@gmail.com (Hallie Lincoln, Dave Redelberger, Paul Hooper) — Wed, 18 Oct 2023 09:00:00 +0000

BONUS EPISODE (Part 2 of 3) – Now that we’re acquainted with Backline, for our second part of our Mental Health Series we talk about work/life balance with Hallie Lincoln, Co-founder and Director of Case Management for Backline. Hallie talks about their case management program, where they provide 1 on 1 assistance for all sides of the industry where a mental health professional will get them connected with resources or providers. They have over 600 providers (therapists and coaches) in all 50 states. We discuss common challenges that face people in live events around balancing a hectic but fun work life with a social life, family, and friends outside of work. Hallie gives us insight into some trends and challenges they see with live event professionals they support, such as an increase in burnout – and how hopes for a more balanced and supportive industry post-pandemic haven’t panned out in many ways, with more events and more pressure being packed into tours. She highlights some solutions they have found to be successful, such as creating routines and goals. Our hosts talk through some of their own challenges and ones they’ve observed with peers and Hallie gives great tips for how to approach certain situations and advocate for better balance in the workplace. Hear about the advice and many resources that Backline offers people to help tackle and improve their work/life balance, such as their new Touring Notebook.

“Never get so busy making a living that you forget to make a life.” – Dolly Parton

Backline: Website | Facebook | Twitter/X | Instagram | LinkedIn

Please note: The Case Management program has eligibility requirements. Click here for more information.

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Mental Health Series: What is Backline?

adventuresinvenueland@gmail.com (Hilary Gleason, Dave Redelberger, Paul Hooper) — Mon, 16 Oct 2023 09:00:00 +0000

BONUS EPISODE (Part 1 of 3) – Coming off World Mental Health Day last week, we’re presenting our Mental Health Series in collaboration with Backline, a non-profit that connects music industry professionals and their families with mental health and wellness resources. For the first part of this series, we chat with Hilary Gleason, Co-founder and Executive Director for the company, who walks us through the creation of Backline and how the organization has continued to evolve and offer more resources to meet people’s needs. Hilary gives us an overview of the three pillars of their support: case management, support groups, and mental health and wellness resources. With 14,000+ resources accessed via their website, 450+ support group sessions, and 1,300+ case management submissions, Backline is offering a wide variety of support for challenges that often uniquely affect people in this industry. We chat through some general challenges they are seeing people face and also discuss how they continue to expand to reach more people in need – such as their recently announced partnership with Master Tour, the leading touring software used by bands and touring professionals. Learn how you can support Backline’s efforts in your venues or on your tours, and how easy it is to find resources for you and your coworkers.

“Your mental health is everything — prioritize it. Make the time like your life depends on it, because it does.” – Mel Robbins

Backline: Website | Facebook | Twitter/X | Instagram | LinkedIn

Please note: The Case Management program has eligibility requirements. Click here for more information.

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Brian Kitts

adventuresinvenueland@gmail.com (Brian Kitts, Dave Redelberger, Paul Hooper) — Wed, 4 Oct 2023 09:00:00 +0000

Elevate with us as we take a trip to the Mile High City, Denver, Colorado, and chat with Brian Kitts, Chief Marketing & Business Development Officer for Red Rocks Amphitheatre and the Denver Performing Arts Complex. Learn what it’s like to have your venue on everyone else’s bucket list, and all the many unique and memorable parts of Red Rocks Amphitheatre – a national historic landmark that’s 80+ years old as a venue, 300 million years old as a location. With the Event & Venue Marketing Conference coming to Denver in June 2024, we talk about what people can expect from the city, unique locations, and the growth and changes since the last time the conference was there in 2005. Brian also walks us through his journey from attending the University of Denver (where he now teaches sports and entertainment marketing) and going to his first shows at Red Rocks to a short stint with Walt Disney Pictures and 20th Century Fox right out of grad school. Brian then returned to Denver to work for the sports teams right as Stan Kroenke purchased and forever changed sports in the city to the energetic atmosphere it is today. We also talk with him about the You Can Play Project, which he co-founded, which works to develop allies and increase acceptance and inclusion in sports. Put on that iconic U2 performance at Red Rocks in the background and listen along with us for this fun, informative episode with great tips for people entering the live event industry.

Brian Kitts: LinkedIn | Email
Red Rocks Amphitheatre: Facebook | Twitter/X | Instagram
Denver Performing Arts Complex: Facebook | Instagram

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Glen Mikkelsen

adventuresinvenueland@gmail.com (Glen Mikkelsen, Dave Redelberger, Paul Hooper) — Wed, 20 Sep 2023 09:00:00 +0000

Moose, beavers, bears, and stampedes – just another day in the life of this episode’s guest, Glen Mikkelsen, Manager of Entertainment at CN Centre in Prince George, BC, Canada. Join us for this fun episode where we learn all about Northern BC and the CN Centre, what makes them unique and special, and their various events – including the 2022 World Women’s Curling Championship (originally ready to start in 2020, one day after things shut down). Hear what it’s like managing the largest venue in Canada north of Edmonton, challenges they face with booking and weather, and their hospitality-forward mindset – which is not only a staple of their residents but permeates their venue experience. Beyond his love of his city and venue, Glen is passionate about professional chuckwagon racing, which celebrated its 100 year anniversary this year, and is unique to Canada. Falling in love with the sport growing up in Calgary, Glen has authored three books on the sport, including his latest, “The Rangeland Derby - 100 Years of Chuckwagon Racing at the Calgary Stampede,” which came out this spring. We also learn how he fell in love with live events, from planning gatherings for friends to volunteering at the 1988 Calgary Winter Olympics, where he worked ski jumping (when Eddie The Eagle competed) and bobsledding (when the Jamaican bobsled team made headlines). Grab your cowboy hat and a bottle of your finest maple syrup and enjoy this oh so Canadian episode with Glen, eh!

Glen Mikkelsen: Instagram | LinkedIn
CN Centre: Facebook | Instagram | LinkedIn

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Noelle Scaggs

adventuresinvenueland@gmail.com (Noelle Scaggs, Paul Hooper, Dave Redelberger) — Wed, 6 Sep 2023 09:00:00 +0000

Adventures abound as we head to Los Angeles to chat with Noelle Scaggs, Founder and President of Diversify The Stage and multi-platinum recording artist and co-front person of Fitz and The Tantrums – indie pop and neo soul band with hits like “Out of My League” and “The Walker.” Noelle walks us through the inception of Diversify The Stage (DTS), and its mission of creating more equal and equitable opportunities among aspiring live music industry professionals from marginalized communities and backgrounds. We discuss steps that companies and venues can take to be intentional in diversifying their own business and staff, and how DTS utilizes a combination of masterclasses, mentorship placements, and apprenticeships to not only help create opportunities but also set up for the future by engaging young people and introducing them to industry careers. We also chat about the current state of the music industry and the mix of challenges, trends, and innovations that artists are presently navigating. Noelle talks about some of her favorite venues, such as Red Rocks Amphitheatre (Denver) and the 9:30 Club (Washington, D.C.), and what makes those and other venues special from the artist's perspective. When Noelle isn’t performing, writing, or working on DTS, she enjoys traveling and spending time with her dogs – including a travel and food website she manages called Adventures with Scaggs. Sit back and enjoy this interesting, informative episode which includes great perspective, wonderful advice, and some fun stories.

Noelle Scaggs: Instagram
Diversify The Stage: Facebook | Instagram | LinkedIn
Fitz and The Tantrums: Facebook | Twitter/X | Instagram

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Courtney Payne

adventuresinvenueland@gmail.com (Courtney Payne, Paul Hooper, Dave Redelberger) — Wed, 23 Aug 2023 09:00:00 +0000

Hop aboard the Las Vegas monorail and join us as we circle around Sphere, the newest venue coming to Las Vegas, featuring the largest (and second largest) LED display in the world! 🔮 For this episode we speak with Courtney Payne, Director of Group Ticketing Sales at Sphere, who indulges our venue geekiness and gives us the lowdown on some of the many unique features which have caught the eyes of people around the globe – the unique venue setup, the immersive screen inside which surrounds the audience, haptic seats to give people a 4D experience, revolutionary audio, and so many other innovations that can’t be found at any other venue. We also learn about “Big Dome,” a quarter scale version of the indoor LED screen and Sphere Immersive Sound housed in a studio in Burbank, where digital graphics can be tested and performers can work with designers to conceptualize the experience they offer to attendees. Sphere Entertainment Co., the newest venture from MSG Entertainment, will open on September 29 with a unique performance by U2, followed by The Sphere Experience, featuring Darren Aronofosky's “Postcard from Earth,” opening October 6 – showcasing footage shot with an 18K camera, the first of its kind. Courtney also walks us through her career and talks about what it’s like working in ticketing in Las Vegas, an entertainment Mecca. From selling show tickets on the Vegas Strip in college and working for smaller companies to her career now with Sphere, she tells us important lessons and experiences that helped shape her path and has given her the drive to chase that next big challenge throughout her work journey. Enjoy this fun, venue-nerdy, episode with awesome career advice and awe-inspiring facts about a truly one-of-a-kind facility that is shaking up the live event industry.

Courtney Payne: Instagram | LinkedIn
Sphere: Facebook | Twitter/X | Instagram

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Kassie Epstein

adventuresinvenueland@gmail.com (Kassie Epstein, Dave Redelberger, Paul Hooper) — Wed, 9 Aug 2023 09:00:00 +0000

Toss on your Pats jersey and head with us to Foxborough as we hear all about New England’s largest venue from Kassie Epstein, Manager of Business Development & External Affairs for Gillette Stadium (Kraft Sports + Entertainment). Kassie and her team oversee every full stadium ticketed event that doesn’t fall under New England Patriots football or New England Revolution soccer - such as motorsports, collegiate events, and their concert series. Hear about their responsibilities with promotions, marketing, and being a tour liaison, and how that has changed as more and more tours are playing stadiums. We talk about what makes good stadium shows and how artists are challenged even more to make the shows interactive and fun for all attendees – especially the ones seated far away. Hosting three nights of Taylor Swift’s Eras Tour, Kassie takes us through that experience and how Taylor has really set the bar for a stadium show experience. We dive into social media platforms and when to adopt/drop them, the current challenges venues face with music licensing, and the importance for venues to create original content for their feeds to balance out push-down content from artists. Enjoy this wicked pissah of an episode with a born and bred Boston girl that’s sure to inspire new ideas and perhaps a visit to New England in the Fall.

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adventuresinvenueland@gmail.com (Dave Redelberger, Brianna Treat, Paul Hooper) — Sat, 22 Apr 2023 09:00:00 +0000

BONUS EPISODE (Part 3 of 3) – Waste not, want not, right? We’ve all heard the phrase “zero waste,” but what does that mean for venues and how can they be zero waste facilities? Venues are surge facilities, with thousands of patrons purchasing food and merchandise that have byproducts that need to go somewhere. For our final part of our Earth Week Series, we’re joined again by Brianna Treat, Director of Sustainability at Climate Pledge Arena and the Seattle Kraken, for a chat all about zero waste – which boils down to diverting at least 90% of your waste away from a landfill. How is that possible and how do you get there? Brianna explains Climate Pledge Arena’s strategies and how they are working to hit an even more challenging goal of diverting 95% of their waste. From color-coding waste bags to doing trash audits and sorting, discussing waste options with haulers to understanding what materials are sold – we roll up our sleeves and get our hands dirty talking about tips for venues to divert more waste away from landfills. While 90% may not be possible for some, this episode is full of creative solutions and interesting strategies that could be deployed at any venue, no matter where currently are with their sustainability efforts.

"We don’t need a handful of people doing zero waste perfectly. We need millions of people doing it imperfectly." - Anne Marie Bonnea

Brianna Treat: LinkedIn | Email
Climate Pledge Arena: Facebook | Twitter | Instagram

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Earth Week Series: Carbon Overview for Venues

adventuresinvenueland@gmail.com (Dave Redelberger, Paul Hooper, Brianna Treat) — Thu, 20 Apr 2023 09:00:00 +0000

BONUS EPISODE (Part 2 of 3) – Now that we’re a little more versed in venue sustainability, let’s dive a bit deeper and learn all about carbon. For Part 2 of our Earth Week Series we’re joined again by Brianna Treat, Director of Sustainability at Climate Pledge Arena and the Seattle Kraken, and we're talking all things carbon! What is it? How do you track it? What does carbon look like in a venue? We dig into all these questions and more, and hear all about what Scope 1, 2, and 3 carbon emissions are. Brianna explains Climate Pledge Arena’s commitment to being net zero carbon annually - ahead of the Paris Agreement. We discuss the Zero Carbon Certification, the most stringent carbon certification, which is through the International Living Future Institute. From renewable energy, to tracking merchandise and food, to offsetting performer and fan travel – we get into the weeds on carbon counting. Tracking and measuring data is not only the best first step, but a way to highlight the importance of sustainability to owners and C-suite executives.

“Overall, becoming a carbon-neutral country would involve changes in our behaviour, but these are modest compared with the changes that will be forced upon us if we do nothing.” - Caroline Lucas

Brianna Treat: LinkedIn | Email
Climate Pledge Arena: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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Earth Week Series: The Climate Pledge Arena Story

adventuresinvenueland@gmail.com (Brianna Treat, Dave Redelberger, Paul Hooper) — Tue, 18 Apr 2023 09:00:00 +0000

BONUS EPISODE (Part 1 of 3) – It’s Earth Week, which means it’s the perfect time to dig into the impact venues and the live event industry have on our beautiful planet. As we discuss innovations and solutions around venue sustainability, we take an inside look at a venue which is prioritizing this on a level never seen before – Climate Pledge Arena. For Part 1 of our Earth Week Series, we chat with Brianna Treat, the Director of Sustainability at Climate Pledge Arena and the Seattle Kraken, to hear all about the Climate Pledge Arena story – what set them on the path of prioritizing green initiatives and how they continue to face and find solutions to solve challenges. We hear about what is involved with being a part of Amazon’s Climate Pledge, and what it means to be a Director of Sustainability. This newly reopened venue (renovated from a historic arena built in 1962 for the World’s Fair) not only strives to be a leader in venue sustainability, but also to blaze the trail to make it easier for all venues to prioritize and initiate green initiatives. This is a great first step in our series to learn some terms and hear about the many ways venues can be more sustainable.

"We shouldn't just sit idly by on the sidelines, waiting for other people to develop the technologies and the business models that can help decarbonize our operations.” - Daniel Gross

Brianna Treat: LinkedIn | Email
Climate Pledge Arena: Facebook | Twitter | Instagram

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adventuresinvenueland@gmail.com (Rick Hansen, Paul Hooper, Dave Redelberger) — Wed, 25 Jan 2023 10:00:00 +0000

Land of 10,000 Lakes or Land of 10,000 events? Join us as we talk with Rick Hansen, Director of Booking at Historic Theatre Group – which manages booking at the Orpheum, State, and Pantages Theatres in Minneapolis – all a part of the Hennepin Theatre Trust. In a market rich with live events with more theater seats per capita than any city in the US outside of NYC, Rick gives us an inside look into booking multiple venues in a city known for its impact on music. We discuss his career journey from the University of Colorado Denver Music Business Program to an internship with a record label, working for a music festival, to finally landing in his home town booking venues he grew up seeing shows at. Rick talks about the challenges and things he loves on the booking side, the boom of touring comedy, booking during the pandemic, and the importance of maintaining relationships in this industry - both with rivals and competitors, and with promoters who will bring you shows. Head to the theatre district, pull a seat up at the Capital Grille bar, order a “Stoli Doli,” and join us for this fun episode learning the ins and outs of booking in one of the largest hotbeds for live entertainment in the country.

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Inside: College Football Playoff National Championship

adventuresinvenueland@gmail.com (Brett Daniels, Paul Hooper, Dave Redelberger) — Wed, 18 Jan 2023 10:00:00 +0000

BONUS EPISODE – Snap the ball and laces out as we kick our way into this fun detour episode taking a look inside the College Football Playoff National Championship with Brett Daniels, Senior Director of Communications and Branding for the College Football Playoff. Hear about the preparations leading into the game, how they handle signage and the marketing rollout without knowing finalists, and their strategies during the tight turnaround from semifinals to the championship. Coming out of this year’s Championship Game in Los Angeles at SoFi Stadium, Brett talks to us about the bidding process for cities, how the championship has uniquely visited ten different cities in its first decade, and what is on the horizon. Learn how the playoff has evolved, their use of other venues in the host city, and how they learn best practices from other major events and awards shows. Enjoy this interesting and informative look inside the many aspects of one of the largest sporting events in the country – which is about to be even bigger with a field of twelve in the 2024 season.

Brett Daniels: LinkedIn | Email
College Football Playoff: Facebook | Twitter | Instagram

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adventuresinvenueland@gmail.com (Cara Vanderhook, Dave Redelberger, Paul Hooper) — Wed, 5 Oct 2022 09:00:00 +0000

Cruise down South Figueroa in the City of Angels and you’ll find Crypto.com Arena, Microsoft Theater, and L.A. LIVE – a mecca of entertainment in Los Angeles. Join us as we catch up with Cara Vanderhook, Vice President of Marketing and Communications, and learn all about the happenings of a district that houses four professional teams, the largest stage in California, and some of the biggest awards shows. Cara walks us through what makes the venues so iconic, and how they continue to compete and innovate in a dense entertainment market – where competition is not only other venues, but the beach and beautiful weather. She tells us about her path to her current role, some of the best career advice she’s received, and her approach to advancing her own career while supporting the employees under her. This is an excellent episode for people looking to take the leap and chase that amazing dream job. Cara is a perfect example of a music and sports fan that is now working with the teams and properties she grew up infatuated with.

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Kirk Wingerson

adventuresinvenueland@gmail.com (Dave Redelberger, Kirk Wingerson, Paul Hooper) — Wed, 21 Sep 2022 09:00:00 +0000

A music-loving rockstar dad with legendary hair – this episode we grab our sunglasses and head to Orlando to chat with former thespian and current Marketing Division Manager at Orlando Venues, Kirk Wingerson. Kirk guides us through his adventure, from the outback of Australia to the swamp of Gainesville, from touring Broadway and interviews with luminaries like Lin-Manuel Miranda to his current role. Hear about his career advice and the phone call that changed the trajectory of his life. We chat music, music, and more music, and how a healthy love of live events allows you to appreciate the industry and continue to improve in your career. Enjoy this fun episode chock full of good stories, great life lessons, and a dose of Iggy Pop.

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Steven Kargol

adventuresinvenueland@gmail.com (Steven Kargol, Paul Hooper, Dave Redelberger) — Wed, 7 Sep 2022 09:00:00 +0000

Wax the coping and drop into the half pipe with us as we skate down to sunny Phoenix, Arizona to talk with Steven Kargol, Director of Arena Marketing at Footprint Center, home of the Phoenix Suns, Mercury, and Rattlers. Come with us on this episode’s adventure, as Steven takes us through his career – from a skater kid attending Vans Warped Tour, to multiple stints on the promoter and venue sides, and learning from valuable experience in group sales and marketing. We discuss Footprint Center’s efforts to reduce plastics, how relationships and kindness can chart your industry success, and even some fun arena hacks. This is a great episode for people looking to take some calculated career risks, learn how to push for what you need to be successful in your job, and advice on navigating to and from businesses to land at the ideal situation for your talent and skills. Grab that suntan lotion and meet us in The Valley.

Steven Kargol: Instagram | LinkedIn | Email
Footprint Center: Facebook | Twitter | Instagram

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Angela Lanza

adventuresinvenueland@gmail.com (Angela Lanza, Dave Redelberger, Paul Hooper) — Wed, 24 Aug 2022 09:00:00 +0000

Grab your favorite sunglasses and meet us stage left as we chat with Angela Lanza, self-proclaimed theater kid and Director of Event Marketing at Vinik Sports Group in Tampa, Florida. Angela tells us all about the venues VSG oversees – Amalie Arena (pronounced like family) and Yuengling Center – and how they have navigated two years filled with extreme success and unexpected residencies. Hear all about how this Philly girl fell in love with Tampa, and how a passion for theater led to an internship that set her career course in the live events industry. Angela talks about things she has learned throughout her career, from working retail to being a PA for The Daily Show to working at venues. Enjoy this fun-filled episode all about following your passions.

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adventuresinvenueland@gmail.com (Kosha Irby, Paul Hooper, Dave Redelberger) — Wed, 29 Jun 2022 09:00:00 +0000

Plunge into the Land of 1,000 Lakes with our very first LIVE episode of Adventures In Venueland, recorded in front of a live audience in the Twin Cities at the Event & Arena Marketing Conference. We chat with Kosha Irby, Chief Marketing Officer at Professional Bull Riding, and 2022 EAMC Hall of Fame Inductee. Kosha tells us all about his career journey from Conference USA to WWE to PBR, how he fell in love with live events, and various other career detours along the way. Learn how PBR constantly adapted over the last two years, from doing televised events without any fans, to innovating with pod model seating, to the return to live crowds. We talk about the importance and role live events serve in people’s lives and communities. Uniquely for this episode, at the end we open it up to audience questions. Enjoy this fun, informative episode that covers career challenges and successes, and the importance of bringing your authentic self to your job.

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Samantha Marker

adventuresinvenueland@gmail.com (Paul Hooper, Dave Redelberger, Samantha Marker) — Wed, 15 Jun 2022 09:00:00 +0000

Lalaland returns as we collect another guest from the City Of Angels with Samantha Marker, Social Media Manager at SoFi Stadium, YouTube Theater, and Hollywood Park. This episode rounds out our Adventures In Venueland team, as Samantha tells us about her involvement with the podcast as well as the Event & Arena Marketing Conference. She walks us through her career so far, from red carpet hopping as a kid to working at the Greek Theatre and Staples Center, to where she is now. We talk about what makes a good social platform and when is a good time to invest in one as part of your marketing mix. Samantha talks about how to cover major events such as awards shows and great ways to build your venue’s brand and personality. This episode is a wonderful mix of social media tips, fun conversation, and great perspective of growing in the industry while early in your career.

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adventuresinvenueland@gmail.com (Paul Hooper, Dave Redelberger, Jeff Nickler) — Wed, 20 Apr 2022 09:00:00 +0000

The stars at night are big and bright 👏👏👏 as we head deep into the heart of Austin, Texas to catch up with Jeff Nickler, SVP for Oak View Group, and project lead for the brand new Moody Center which opens with its first public event tonight! Hear how the country roads of West Virginia led Jeff’s career to the hotel industry in Miami, a cutting edge arena in Tulsa, running Arena Alliance in an office with Irving Azoff in LA, and now the the starry-night sky of Austin. He walks us through prep for opening a new premiere arena in Texas, including innovative designs and working with their Minister of Culture, Matthew McConaughey. Hear how important culture is to Oak View Group, and how Jeff and his family have settled into the quirky, exciting, and music-loving capital city of Austin. Jeff walks us through his fun times in Tulsa, which included their team creating clever artist gifts and amazing back of house experiences that raised the industry bar. Enjoy this fun episode which will make you throw on your cowboy boots and 10-gallon hat and line dance your way to the lone star state for a visit. Yeehaw!

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adventuresinvenueland@gmail.com (Paul Hooper, Dave Redelberger, Paul Bee) — Wed, 23 Feb 2022 10:00:00 +0000

Head with us to the City of Festivals, Milwaukee, as we catch up with Paul Bee, the Vice President of Ticket Sales and Service for the Milwaukee Bucks. Paul, who also serves as the VP of DEI for the Event & Arena Marketing Conference, takes us through many of the social justice initiatives the Bucks organization are doing as well as his personal focuses as he works to impact his company and the industry as a whole. Coming from the sales side, he talks through his career journey from the West Michigan Whitecaps to the Cavaliers and Red Wings, the role sales plays in connecting consumers with live events, and how that connection can lead to lifelong loyalty. Enjoy this fun, informative episode which includes great career and sales advice to inspire you as you work toward making a difference in your own company.

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adventuresinvenueland@gmail.com (Kelly McGrath, Paul Hooper, Dave Redelberger) — Wed, 15 Dec 2021 10:00:00 +0000

Learn the true meaning of ‘Minnesota nice’ as we catch up with Kelly McGrath, Director of Sales, Marketing and Public Relations for Xcel Energy Center in St. Paul, Minnesota. Kelly tells us about the Twin Cities, the individuality each city has, and it’s place as a mecca for live music. She talks about plans for the upcoming NHL Winter Classic, which the Minnesota Wild are hosting on January 1, and the NYE concert they’re promoting at the arena in conjunction with it. We discuss EAMC 2022 which was just announced to be heading to the Twin Cities in June, and how the relationships built at the conference have paid off when facing challenges in the industry. She takes us through her career journey up through her perspective of the challenging time of the last year and a half. Enjoy this friendly and informative episode that’s as nice and wonderful as the state she calls home.

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Dionna Widder

adventuresinvenueland@gmail.com (Paul Hooper, Dave Redelberger, Dionna Widder) — Wed, 1 Dec 2021 10:00:00 +0000

Podcasters meet podcaster on this episode of Adventures In Venueland as Dave and Paul talk with Dionna Widder, Chief Revenue Officer for Houston Dynamo FC, Houston Dash, and PNC Stadium, as well as host of the industry podcast Women Blazers. Hear Dionna talk about her career journey, which took her to various cities and teams, and advice she gives people starting off in sales and sports. Learn about what motivated her to start the Women Blazers podcast, and what she hopes to accomplish by shining a light on amazing women working in sports. This is a great episode for listeners looking to get into sports and working on identifying their motivation that will drive them through their career.

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ADVENTURES IN VENUELAND

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adventuresinvenueland@gmail.com (Shani Tate Ross, Paul Hooper, Dave Redelberger) — Wed, 6 Oct 2021 09:00:00 +0000

For our 25th episode we head to Kansas City, aka “Paris of the Plains,” and talk with Shani Tate Ross, Vice President of Sales & Marketing for T-Mobile Center. We dive right into some of the current challenges facing the industry with its roaring return, and discuss silver linings and pitfalls the pandemic may have brought on. Hear all about Shani’s career journey, from working in professional baseball to joining the launch team for the arena, and her advice on finding and embracing what makes you and your city unique.

Shani Tate Ross: Twitter | Instagram | LinkedIn

T-Mobile Center: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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Dustin Godsey

adventuresinvenueland@gmail.com (Dustin Godsey, Dave Redelberger, Paul Hooper) — Wed, 22 Sep 2021 09:00:00 +0000

Join us in the Deer District as we chat with Dustin Godsey, Chief Marketing Officer for the Milwaukee Bucks and Fiserv Forum in Milwaukee, Wisconsin. Dustin takes us through the wild ride the Bucks had over the last year and a half, from playing in the bubble to winning an NBA championship. He shares what the journey has been like from when he first joined the team to seeing their success grow to where it is today, and how management and the team built a culture that supported their players as they made social justice statements over the last year.

Dustin Godsey: LinkedIn

Milwaukee Bucks: Facebook | Twitter | Instagram
Fiserv Forum: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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Inside: Mercedes-Benz Stadium

adventuresinvenueland@gmail.com (Paul Hooper, Tim Zulawski, Dave Redelberger) — Wed, 15 Sep 2021 09:00:00 +0000

BONUS EPISODE – For this bonus episode, we talk with Tim Zulawski, the Chief Revenue Officer at AMB Sports & Entertainment including Mercedes-Benz Stadium in Atlanta. Tim walks us through the ideation, planning and execution on the venue side of Kanye West's DONDA events and residency at their stadium. Hear how their operations team adjusted and flexed to help successfully create a unique experience that garnered international attention, and what advice they would give to other venues hosting unique events like this. Enjoy this look behind the curtain of how Mercedes-Benz Stadium's staff rose to the occasion and made Kanye's return to his birth city a success.

Tim Zulawski: LinkedIn

Mercedes-Benz Stadium: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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Lori Shapiro

adventuresinvenueland@gmail.com (Dave Redelberger, Paul Hooper, Lori Shapiro) — Wed, 8 Sep 2021 09:00:00 +0000

Grab your guitar and join us in music city as we talk with Lori Shapiro, Director of Digital Marketing at Outback Presents, based in Nashville, Tennessee. Hear Lori talk about what the last year and a half has been like on the promoter side and how they adapted and prepared for the return of events. She discusses starting on the venue side, her journey from Penn State to her current role, her advice for people starting off in the industry, and what a good promoter/venue relationship looks like. Lori talks about the impact the pandemic has had on Nashville, and the cathartic return of live events, which define the city.

Lori Shapiro: Instagram | LinkedIn

Outback Presents: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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Kim Bedier

adventuresinvenueland@gmail.com (Dave Redelberger, Kim Bedier, Paul Hooper) — Wed, 25 Aug 2021 09:00:00 +0000

This episode we chat with industry legend Kim Bedier, Director of Venues & Events for the City of Tacoma, including the iconic Tacoma Dome, one of the largest wood domed structures in the world. Hear about Kim’s passions of promoting women in leadership roles, the importance of mentoring, and the value of career advancement through IAVM, the International Association of Venue Managers. From hunting for penguins at small venues in northern Canada, to opening Air Canada Centre (now Scotiabank Arena), Kim’s career adventure has been lead by her willingness to embrace challenges, “say yes a lot,” and chase the next great adventure.

Kim Bedier: LinkedIn

Tacoma Dome: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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Jamie Vosmeier

adventuresinvenueland@gmail.com (Dave Redelberger, Paul Hooper, Jamie Vosmeier) — Wed, 11 Aug 2021 09:00:00 +0000

This adventure introduces us to Jamie Vosmeier, Vice President of Sales & Marketing at Fox Theatre in Atlanta, Georgia. Learn more about the theater side of the business and how Jamie’s venue often plays a duel role, operating as a performing arts venue and functioning like a small arena at times. In this episode, you’ll get to hear some of the history about Fox theatres around the country, what it’s like having an archives department responsible for 91 years of venue history, and how Jamie jokingly fell into his career. Enjoy this light-hearted episode and be inspired to engage with your local community while preserving your venue’s legacy within it.

Jamie Vosmeier: Email | LinkedIn

Fox Theatre (Atlanta): Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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Ereka Brim

adventuresinvenueland@gmail.com (Paul Hooper, Dave Redelberger, Ereka Brim) — Wed, 28 Jul 2021 09:00:00 +0000

Today’s adventure introduces us to Ereka Brim, Senior Manager of Marketing, Advertising, Promotions and Public Relations for Spectrum Center’s concerts and special events based out of Charlotte, North Carolina. One thing her and her team are known for are setting the standard for artist welcomes and experiences and in this episode, you’ll get a chance to hear about some of her favorite concepts they have created. You can take inspiration from her commitment to bring a positive energy into the office every day as she reminds us that work should be fun, her pledge towards self-development beyond just getting the job done, and what she has done surrounding Diversity, Equity & Inclusion efforts for herself personally and through her commitment to the DEI committee with EAMC.

Ereka Brim: LinkedIn | Email

Spectrum Center: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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Kate Bean

adventuresinvenueland@gmail.com (Paul Hooper, Kate Bean, Dave Redelberger) — Wed, 14 Jul 2021 09:00:00 +0000

Heading to State College, Pennsylvania, today’s episode introduces Kate Bean, Bryce Jordan Center’s Director of Marketing and Public Relations. Kate comes from a somewhat unique perspective, working at a venue that resides on a college campus, and debunks many of the stereotypes that come with that. She also describes the experience of having to pivot a monumental 25th anniversary in the middle of a pandemic, how they have developed unique partnerships to promote shows, being a part of EAMC's DEI Committee, and what it was like shifting careers to live events. From the once “singing horse girl” to horse-riding venue marketing expert, Kate has experienced it all and shares her unique adventure with us.

Kate Bean: Facebook | Instagram | LinkedIn

Bryce Jordan Center: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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Kim Allen

adventuresinvenueland@gmail.com (Kim Allen, Paul Hooper, Dave Redelberger) — Wed, 30 Jun 2021 09:00:00 +0000

Today’s adventure takes us out to sunny Sacramento, California to meet with Kim Allen, Director of Arena Marketing for Golden 1 Center. In addition to her role at the venue, she also serves on the Board Of Directors for the Event & Arena Marketing Conference (EAMC) as the current Treasurer. In this episode, Kim walks guests through her journey, starting off with internships at her university and with EAMC, building to where she is now in her career. Hear all about Golden1 Center's green initiatives, innovation, and farm to fork practices, or as they refer to it, farm to court. You’ll be sure to leave this episode with a sense of excitement, as she walks you through her journey of recently becoming a new mom. Kim also talks about her big decision to move across the country for a new job, and what thoughts she had as she considered that, as well her experiences as an Asian American and her involvement in DEI efforts.

Kim Allen: Facebook | Instagram | LinkedIn

Golden 1 Center: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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LIVE at EAMC Virtual: Drew McIntyre

adventuresinvenueland@gmail.com (Paul Hooper, Dave Redelberger, Drew McIntyre) — Wed, 16 Jun 2021 09:00:00 +0000

Meet two-time WWE Champion, NXT Champion, Intercontinental Champion and two-time RAW Tag Team Champion, Drew McIntyre. He’s the first British World Champion in WWE history and the 31st Triple Crown Champion in professional wrestling. In this first of its kind live recorded episode, Dave and Paul had the opportunity to sit down and chat with the Scottish Warrior during the Event & Arena Marketing Conference’s virtual conference, as attendees watched live and asked questions. Listen as Drew reflects on what the return to live events means for him, getting to come back to the best fans in the world, and what it was like growing up with a dream of becoming a professional wrestler. Plus, we get to learn about some of his favorite moments throughout his career, his story of overcoming adversity both personally and professionally, and what inspired him to write his recently released book. Climb the ropes, grab your folding chair, and enjoy this fun episode with WWE Superstar Drew McIntyre!

Drew McIntyre: Twitter | Instagram

WWE: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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Julian McClurkin

Wed, 2 Jun 2021 09:00:00 +0000

This episode’s guest that Dave and Paul chat with is Julian “Zeus” McClurkin, who many may know through his time with the Harlem Globetrotters as a player and advance ambassador. Julian has been with the team for 11 years, turning his passion of “smiling and dunking” into his career. Hear from him on how he got to this point, growing up playing basketball with his brother, to playing Division I in college, starting his career with the Washington Generals, before finally finding his home as a Globetrotter. You’ll also learn about some of the social initiatives the Harlem Globetrotters are a part of, specifically highlighting their endeavor this year focused on impacting African American youth, which is something Julian is personally passionate about. Hear how his enthusiastic and charismatic personality helped him when COVID caused him to be put on furlough, and how he parlayed his competitive spirit into developing a career in real estate, all while staying home and getting to enjoy time with his 8-month old son.

Julian McClurkin: Twitter | Instagram | LinkedIn | Youtube

Harlem Globetrotters: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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Samuel Guerrero

adventuresinvenueland@gmail.com (Samuel Guerrero, Dave Redelberger, Paul Hooper) — Wed, 19 May 2021 09:00:00 +0000

This adventure takes us to Corpus Christi, Texas where Dave and Paul talk with Samuel Guerrero, Digital Marketing Manager for Concrete Street Amphitheater. Coming to you with a bit of a different perspective compared to previous guests on the podcast, Samuel’s adventure is early in his career, as he is a young up-and-comer who got his start interning at the San Antonio Stock Show & Rodeo, as well as at EAMC in 2018. From there his passion for the industry grew and he currently serves on the newly formed Diversity, Equity & Inclusion Committee for EAMC. He wants to help create a positive experience at the conference and industry as a whole for those in the LGBTQ+ community, and discusses challenges and concerns he has faced already in his career. Additionally, find out what he is up to at South Texas’ premiere outdoor facility, including what changes they’ve had to make this year as events have come back, plus how he has helped build a strong community within their social media following.

Samuel Guerrero: Facebook | Instagram | LinkedIn

Concrete Street Amphitheater: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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Claire Francis

adventuresinvenueland@gmail.com (Dave Redelberger, Claire Francis, Paul Hooper) — Wed, 5 May 2021 09:00:00 +0000

Today’s episode takes us to Music City where Dave & Paul chat with Claire Francis, the Sr. Marketing Director for Bridgestone Arena and the Nashville Predators. Claire talks about the journey of increasing capacity within the building, the protocols in place, and what went into creating their Smashville SAFE plan. Having a strong relationship with their local government, health department, and the NHL, allowed them to be one of the first buildings to open up to fans and set an example for other venues around the country. Plus, hear about what makes their venue unique, including their Rehearsal Hall. We also discuss Claire's expansive career, starting at TNA IMPACT Wrestling, working in the food retail industry acting as marketing support for franchise owners around the country, and then back to working in events once again at Bridgestone Arena.

Claire Francis: Instagram | LinkedIn

Nashville Predators: Facebook | Twitter | Instagram
Bridgestone Arena: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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Tammy Koolbeck

adventuresinvenueland@gmail.com (Tammy Koolbeck, Dave Redelberger, Paul Hooper) — Wed, 21 Apr 2021 09:00:00 +0000

We’re adding a new state to our adventures as Dave and Paul talk with Tammy Koolbeck based in Ames, Iowa who is the Executive Director for Stephens Auditorium, a multilevel theater at Iowa State University. Tammy is a standout in this industry and has truly done it all, from her time as past EAMC President from 1999-2004 to being past chair for the International Association of Venue Managers (IAVM), which she currently is still involved with today. In this episode she walks us through her career, and things that led her to where she is today. We get to hear about Tammy’s first EAMC 25 years ago in Las Vegas and the impact making connections at the conference has had in giving her not only lifelong friends all over the country, but something she looks forward to attending year after year. We discuss the importance of sharing ideas, mentorship, and our love of collaborating with like-minded individuals in live entertainment.

Tammy Koolbeck: Facebook | LinkedIn | Email

Stephens Auditorium: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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adventuresinvenueland@gmail.com (Dave Redelberger, Paul Hooper) — Wed, 30 Dec 2020 10:00:00 +0000

Join this adventure to learn more about hosts Dave Redelberger and Paul Hooper, who serve as President and VP of Marketing & Communications, respectively, for the Event & Arena Marketing Conference. Paul describes his path into this industry through blogging, design and being an early adopter of using social media to market events and venues. Dave leads us through his career starting on-air at a local radio station, working in radio for 20 years, and eventually to his role at Columbus Arena Sports & Entertainment. Listen as they discuss planning the podcast, coping with the trauma affecting the industry, loss and changes of their jobs, their love of live events, and what they hope are silver linings heading forward.

Paul Hooper: Facebook | Twitter | Instagram | LinkedIn

Dave Redelberger: Facebook | Twitter | Instagram | LinkedIn

Adventures In Venueland: Facebook | Twitter | Instagram | LinkedIn

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ADVENTURES IN VENUELAND

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Dave Brooks

adventuresinvenueland@gmail.com (Paul Hooper, Dave Brooks, Dave Redelberger) — Wed, 16 Dec 2020 10:00:00 +0000

With so much drama in the in-dus-try, we head to the LBC to speak with Dave Brooks, Touring Director for Billboard. Dave gives insight on the ways he has had to pivot covering the touring industry amidst a worldwide pandemic, and what he sees as the future of live entertainment. He discusses memorable moments and course-changes in his career, which he credits for shaping his success. Listen in as Dave talks about taking a risk in starting his own company, how he developed it, and the path to eventually selling it. He lets us inside his “war room” and talks about covering the infamous Fyre Festival and the dueling documentaries that followed.

Dave Brooks: LinkedIn | Email

Billboard: Facebook | Twitter | Instagram | @BillboardBiz

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ADVENTURES IN VENUELAND

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Rosie Selle

adventuresinvenueland@gmail.com (Dave Redelberger, Rosie Selle, Paul Hooper) — Wed, 2 Dec 2020 10:00:00 +0000

Join as Dave and Paul head over to the “Green House” in the Pacific Northwest to speak with Rosie Selle, Vice President of Marketing for the brand new Climate Pledge Arena in Seattle, Washington. Rosie’s career in the live events industry started as the Marketing Manager at KeyArena, the venue at Seattle Center, and the site where Climate Pledge Arena is currently being constructed for a fall 2021 opening. She has gotten to her position today by being curious, learning about all verticals of the business, and building strong relationships. In this episode, Rosie talks about the partnership between Amazon, Oak View Group, and the City of Seattle to redevelop the arena constructed under a historic landmarked roof and their efforts to be the most progressive, responsible, and sustainable venue in the world.

Rosie Selle: LinkedIn | Twitter

Climate Pledge Arena: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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Adam Armit

adventuresinvenueland@gmail.com (Dave Redelberger, Adam Armit, Paul Hooper) — Wed, 25 Nov 2020 10:00:00 +0000

We the North! Dave and Paul head north of the border to speak with who they dub “the King of Canada,” Adam Armit, the Manager of Live Entertainment and Venue Marketing for Maple Leafs Sports & Entertainment (MLSE) in Toronto, where he oversees the concert marketing portfolio for Scotiabank Arena, the digital content portfolio for music partnerships and overall music marketing strategy. Adam dives into how he has pivoted in his role during the pandemic, including his experience with the NHL bubble, their virtual concert series (Budweiser Stage at Home) and drive-in events. One of Scotiabank Arena's biggest successes has been their accolades received for artist welcomes and gifts, largely in part to Adam's creativity and leadership. Adam walks through how his team creates these unique venue opportunities, from a birthday party for Ariana Grande to a custom Gameboy for Bruno Mars.

Adam Armit: LinkedIn

Scotiabank Arena: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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Nina Jackson

adventuresinvenueland@gmail.com (Nina Jackson, Dave Redelberger, Paul Hooper) — Wed, 18 Nov 2020 10:00:00 +0000

Everything is bigger in Texas! Join Dave & Paul as they talk to Nina Jackson, the Regional Director of Marketing and Public Relations for NRG Park in Houston Texas for ASM Global. NRG Park is comprised of NRG Stadium, Home of the Houston Texans and the Houston Livestock Show and Rodeo, NRG Center, NRG Arena, and NRG Astrodome. Listen along as Nina gives insight into how they’ve adjusted during COVID-19 and what they're doing to engage with the local community, such as hosting blood drives and serving as a voting center. She talks about being a woman of color, her family, and her favorite things about living in the Lone Star State.

Nina Jackson: LinkedIn | Email

NRG Park: Facebook | Twitter | Instagram

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ADVENTURES IN VENUELAND

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Trailer: Adventures In Venueland

adventuresinvenueland@gmail.com (Paul Hooper, Dave Redelberger) — Thu, 12 Nov 2020 19:58:48 +0000

Join us on this adventure as we pull back the curtain and take a look behind-the-scenes at the live event industry. Hear fun stories and career advice from people on all sides of live events, as well as bonus episodes that dive deeper into an industry filled with exciting events, incredible venues, and jaw-dropping innovation. Now, who's ready for an adventure? –––––– ADVENTURES IN VENUELAND Follow on Instagram, LinkedIn, Facebook, or X/Twitter Learn more about Event & Venue Marketing Conference Meet our team: Paul Hooper | Co-host, Booking, Branding & Marketing Dave Redelberger | Co-host & Guest Research Megan Ebeck | Marketing, Design & Digital Advertising Samantha Marker | Marketing, Copywriting & Publicity Camille Faulkner | Audio Editing & Mixing Have a suggestion for a guest or bonus episode? We'd love to hear it! Send us an email.