https://simplecast.com Message Received is a Syntax podcast delving into strategic communications and examining how the best ideas take shape. Each episode explores how strategy, storytelling, and insight come together — and why some approaches work while others fall short. Join conversations with leaders, builders, and communicators who shape narratives that move organizations and who understand that what you say, when you say it, and how you say it matters. 2025 Message Received: a Syntax podcast en Fri, 27 Feb 2026 20:16:43 +0000 Fri, 27 Feb 2026 20:16:54 +0000 https://message-received-a-syntax-podcast.simplecast.com https://image.simplecastcdn.com/images/4a9d5777-4073-4354-b799-a832daacb28b/88513705-b83e-4cbd-962c-9cb380b615bd/3000x3000/syntax-podcast-logo-final-ec-01.jpg?aid=rss_feed https://message-received-a-syntax-podcast.simplecast.com episodic Message Received is a Syntax podcast delving into strategic communications and examining how the best ideas take shape. Each episode explores how strategy, storytelling, and insight come together — and why some approaches work while others fall short. Join conversations with leaders, builders, and communicators who shape narratives that move organizations and who understand that what you say, when you say it, and how you say it matters. Syntax Strategic false https://feeds.simplecast.com/wp__YTcu brand strategy, communications strategy, corporate communications, leadership, marketing strategy, messaging, narrative strategy, storytelling, strategic communications, thought leadership Syntax Strategic admin@syntaxstrategic.ca bbc7a8cb-5884-4df4-b70d-bfb442156563 Fri, 27 Feb 2026 20:16:43 +0000 admin@syntaxstrategic.ca (Jennifer Madigan, Lindsey Fair) https://message-received-a-syntax-podcast.simplecast.com/episodes/perception-positioning-and-the-space-between-Q5_kefQT Perception, Positioning, and the Space Between Jennifer Madigan, Lindsey Fair 00:28:49 In this episode of Message Received, host Jennifer Madigan speaks with Lindsay Fair, Invest Ottawa’s Vice President, Marketing, Communications and Bayview Impact, about the idea of brand perception and why most organizations misunderstand it. They explore the difference between brand and branding, how to discover what people actually think about your brand, and why a visual “refresh” or campaign often fails to address deeper misalignment between brand promise and experience. In this episode of Message Received, host Jennifer Madigan speaks with Lindsay Fair, Invest Ottawa’s Vice President, Marketing, Communications and Bayview Impact, about the idea of brand perception and why most organizations misunderstand it. They explore the difference between brand and branding, how to discover what people actually think about your brand, and why a visual “refresh” or campaign often fails to address deeper misalignment between brand promise and experience. women in leadership, leadership, personal brand, strategic communications, narrative strategy, creative risk, thought leadership, women in business, social media strategy, marketing strategy, brand strategy, brand differentiation, storytelling, digital communication false full 3 0f698451-1577-4fff-b248-09b6ab8e0a54 To learn more about the Indigenous Communications Toolkit — a resource designed to help teams communicate with clarity, care, and cultural respect — you can explore it here: https://deplume.ca/indigenoustoolkit

]]> Mon, 26 Jan 2026 17:00:00 +0000 admin@syntaxstrategic.ca (Meggan Van Harten, Jennifer Madigan) https://message-received-a-syntax-podcast.simplecast.com/episodes/why-good-intentions-arent-enough-in-communications-PFY0Zrl5 To learn more about the Indigenous Communications Toolkit — a resource designed to help teams communicate with clarity, care, and cultural respect — you can explore it here: https://deplume.ca/indigenoustoolkit

]]> The Gap Between Intention and Impact Meggan Van Harten, Jennifer Madigan 00:21:47 In this episode of Message Received, host Jennifer Madigan speaks with Meggan Van Harten, Co-CEO of Design de Plume, about what it really takes to communicate with intention, care, and respect. They explore the difference between performative inclusion and meaningful relationship-building, why inclusive communication isn’t a checklist or a script, and how language, assumptions, and speed can unintentionally cause harm. Drawing on the Indigenous Communications Toolkit, the conversation highlights the importance of slowing down, reflecting, and putting trust and relationships before output. In this episode of Message Received, host Jennifer Madigan speaks with Meggan Van Harten, Co-CEO of Design de Plume, about what it really takes to communicate with intention, care, and respect. They explore the difference between performative inclusion and meaningful relationship-building, why inclusive communication isn’t a checklist or a script, and how language, assumptions, and speed can unintentionally cause harm. Drawing on the Indigenous Communications Toolkit, the conversation highlights the importance of slowing down, reflecting, and putting trust and relationships before output. women in leadership, leadership, communications strategy, corporate communications, strategic communications, narrative strategy, creative risk, communications, thought leadership, messaging strategy, social media strategy, marketing strategy, brand strategy, brand differentiation, storytelling, digital communication false full 2 20c32a01-6baf-40d5-9c63-ba265c5d04b3 Wed, 17 Dec 2025 21:05:00 +0000 admin@syntaxstrategic.ca (Jennifer Madigan, Jennifer Stewart) https://message-received-a-syntax-podcast.simplecast.com/episodes/when-playing-it-safe-becomes-the-biggest-risk-in-communications-Jfm0tRwG When Playing It Safe Becomes the Biggest Risk in Communications Jennifer Madigan, Jennifer Stewart 00:17:45 In the first episode of Message Received, host Jennifer Madigan speaks with Jennifer Stewart, Founder and CEO of Syntax, about how communications has evolved over the past decade and what that shift demands of leaders today. They explore the move from traditional media to fragmented digital channels, why communications must be treated as a C-suite function, and how over-caution, over-approval, and the pursuit of perfection can slow progress and weaken impact. Stewart shares practical insights on originality, leadership visibility, and why momentum and clarity matter more than flawless execution. The conversation ultimately makes the case that in today’s environment, playing it safe often carries more risk than moving with intention and that credibility is built by showing up, not waiting. In the first episode of Message Received, host Jennifer Madigan speaks with Jennifer Stewart, Founder and CEO of Syntax, about how communications has evolved over the past decade and what that shift demands of leaders today. They explore the move from traditional media to fragmented digital channels, why communications must be treated as a C-suite function, and how over-caution, over-approval, and the pursuit of perfection can slow progress and weaken impact. Stewart shares practical insights on originality, leadership visibility, and why momentum and clarity matter more than flawless execution. The conversation ultimately makes the case that in today’s environment, playing it safe often carries more risk than moving with intention and that credibility is built by showing up, not waiting. leadership, communications leadership, communications strategy, corporate communications, personal brand, strategic communications, narrative strategy, creative risk, audience insight, thought leadership, public affairs, audience segmentation, messaging strategy, social media strategy, marketing strategy, brand strategy, brand differentiation, storytelling, digital communication false full 1