Remarkable People Podcast

Remarkably Fun | Collin Kutz

it@cooperconnect.co (Susan Carnes, David Akin, Collin Kutz) — Thu, 6 Nov 2025 12:00:00 +0000

Remarkable Fans, today's episode features new Owner/Operator Collin Kutz! After working at 2 different Chick-fil-A locations, traveling in Chick-fi-A's Leadership Development Program, and experiencing everything in-between, Collin became the Owner/Operator of Chick-fil-A Peachtree and Piedmont in Atlanta, GA in May 2025. You won't want to miss how intentional he has been about building his team, and his ties to the community! You may even hear some great game recommendations, so listen up!

Learn more about Cooper Connect, here: www.cooperconnect.co

Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.

Remarkably Gritty | Josiah Walker

it@cooperconnect.co (Josiah Walker, David Akin, Susan Carnes) — Thu, 16 Oct 2025 11:00:00 +0000

Remarkable fans, today, we’re excited to introduce you to Josiah Walker! Josiah is part of Chick-fil-A’s Talent Development Program, better known as TDP! Prior to joining TDP in 2023, Josiah worked at a Chick-fil-A in Knoxville, TN for 3 years. You won’t want to miss his story of redemption, and his advice for team members who think they have blown their shot. Be ready to be challenged with this one, and find your north star.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Dawgs | Shane Todd

it@cooperconnect.co (Shane Todd, David Akin, Susan Carnes) — Thu, 25 Sep 2025 11:00:00 +0000

Hello Remarkable Fans! Today, we're excited to introduce you to Shane Todd! Shane is the Owner Operator of Chick-fil-A Barnett Shoals, Beechwood, Downtown Athens, the UGA Tate Student Center AND a Chick-fil-A Food Truck as well, all in Athens, GA. Shane has been an Operator for nearly 30 years and has a lot of fun stories about his team, Truett Cathy, and milkshakes!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Busy | Shawn York

it@cooperconnect.co (Shawn York, David Akin, Susan Carnes, Travis Cooper) — Thu, 11 Sep 2025 11:00:00 +0000

Today is a great day to introduce you to Shawn York! Shawn is the Owner/Operator of Chick-fil-A Crossings at South Corona and Hidden Valley Parkway, both in Corona, CA. Shawn is also the founder of the Malama Youth Foundation. He’s known for being a systems pioneer in the world of CFA, his latest being a system to increase customer satisfaction while increasing team member purpose, something he calls the Heart Chart, which tracks Unexpected Opportunities or UOs for short. If that's not enough, Shawn is currently writing a book titled Love Works Here and he also hosts the Love Works Here podcast.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Truett | Terry Butler

it@cooperconnect.co (Terry Butler, David Akin, Susan Carnes) — Thu, 4 Sep 2025 11:00:00 +0000

Remarkable fans, today we’re excited to introduce you to Terry Butler. Terry is the Owner/Operator of Chick-fil-A Townridge Square in Raleigh, NC. He has been an Operator over 30 years and is a wealth of Chick-fil-A stories and inspiration. We hope you take time to really listen to this episode as Terry shares his heart for people and the community, and how he loves being like Truett Cathy and other business leaders who inspired him.

Listen more about Cooper Connect, here: www.cooperconnect.co

Remarkably Mentoring | Kimberly Flamm

it@cooperconnect.co (Kimberly Flamm, David Akin, Susan Carnes) — Thu, 28 Aug 2025 11:00:00 +0000

Hello Remarkable fans! This week, I'm thrilled to introduce you to Kimberly Flamm! Kimberly was a Chick-fil-A Owner/Operator for over 7 years before becoming an executive coach and leadership development consultant. Be sure to listen as she goes over skills we all need to be successful, shares how her faith and family have tied into her success, and why she ultimately retired from Chick-fil-A to start coaching!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Restoring | Jason Dyer

it@cooperconnect.co (Jason Dyer, Susan Carnes, David Akin) — Thu, 21 Aug 2025 11:00:00 +0000

Remarkable Fans, take a listen today as we speak with Jason Dyer! Jason is the Owner/Operator of Chick-fil-A Rocklin Station in Rocklin, CA. Jason went from a music educator career path to Chick-fil-A team member and finally Chick-fil-A Operator. You won’t want to miss his encouraging stories, positive outlook, and spiritual guidance.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Air Force | Tyler Pischke

it@cooperconnect.co (Tyler Pischke, David Akin, Susan Carnes) — Thu, 14 Aug 2025 11:00:00 +0000

Hello Remarkable People! Today, we’re excited to introduce you to Tyler Pischke! Tyler is the Owner/Operator of Chick-fil-A Toccoa in Toccoa, GA! Prior to Chick-fil-A, Tyler served in the Air Force as an Intelligence Analyst. We first learned about Tyler from this article: https://www.chick-fil-a.com/press-room/2024/11/lessons-in-leadership-with-tyler-pischke. We’re so excited for you to hear his lessons on hiring, leadership, and trust.

Learn more about Cooper Connect, here: www.CooperConnect.co

Remarkably Recruiting | Brandon Houston

it@cooperconnect.co (David Akin, Susan Carnes, Brandon Houston) — Thu, 7 Aug 2025 11:00:00 +0000

Hello Remarkable Fans! Today, we're excited to introduce you to Brandon Houston. Brandon works in the recruiting department at the Chick-fil-A Support Center, focusing on emerging talent. Brandon describes himself as a true external, having never worked in a Chick-fil-A restaurant before joining the Support Center. However, he now enjoys helping in the restaurant and coaching future team members. Take a listen as Brandon shares insights into recruiting at Chick-fil-A!

Learn more about Cooper Connect, here: www.CooperConnect.co

Remarkably "Gump" | DK Kang

it@cooperconnect.co (DK Kang, Susan Carnes, David Akin) — Thu, 24 Jul 2025 11:00:00 +0000

This week I am excited to introduce you to Owner Operator DK Kang! DK is the Operator of Chick-fil-A 7th Street (DC) In-Line in Chinatown, Washington D.C. DK compares himself to Forrest Gump, and that seems to be accurate as he's done everything from making sandwiches to professional sports to serving our country in various ways. You won't want to miss hearing his wild journey to becoming a Chick-fil-A Operator, and all the stops in between!

Learn more about Cooper Connect, here: www.CooperConnect.co

Remarkably Broadcasting | Gregory Argyrou

it@cooperconnect.co (Gregory Argyrou, Susan Carnes, David Akin) — Thu, 10 Jul 2025 11:00:00 +0000

We’re thrilled to feature newly selected Chick-fil-A Operator Greg Argyrou! Greg is preparing to Grand Open a new location just outside of Philadelphia—about 30 minutes from Lancaster, PA. His journey from the world of broadcasting to Chick-fil-A is truly one-of-a-kind. Tune in to hear how he plans to lead with a culture built on a “love of honor” and what makes his leadership story so inspiring.

Learn more about Cooper Connect, here: www.CooperConnect.co

Remarkably Scaling | Brandon Sosebee

it@cooperconnect.co (Brandon Sosebee, David Akin, Susan Carnes) — Thu, 26 Jun 2025 11:00:00 +0000

I am excited to introduce Owner/Operator Brandon Sosebee! Brandon is the Owner/Operator of Chick-fil-A College Hall of Fame in Atlanta, GA. After a successful Leadership Development Program completion, Brandon started his Operator journey in September 2024. Brandon was nominated by you, our fans, and so it is even more sweet to introduce him to our listeners! You won't want to miss his ideas on talent and recruiting, and being patient in the process.

Learn more about Cooper Connect, here: www.CooperConnect.co

Remarkably Home | Paul Rosser

it@cooperconnect.co (Paul Rosser, Susan Carnes, David Akin) — Thu, 5 Jun 2025 11:00:00 +0000

Remarkable Fans, I am thrilled to introduce you to Paul Rosser! Paul's journey with Chick-fil-A began in his hometown of Knoxville, Tennessee, where he started as a Team Member during high school. He gained valuable experience through Chick-fil-A's Interim Manager program (now part of the Leadership Development Program), and then became an Owner/Operator, first in Jackson, TN, and then in Lynnwood, WA, for over nine years. In 2024, he came full circle back to Knoxville, Tennessee and is now the proud Owner/Operator of Chick-fil-A Hardin Valley in Knoxville. You'll find his practical advice and engaging story to be incredibly valuable. Give it a listen!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Yes! | Rachel Waters

it@cooperconnect.co (Rachel Waters, David Akin, Susan Carnes) — Thu, 22 May 2025 11:00:00 +0000

We're thrilled to introduce you to Rachel Waters today! Rachel has dedicated nearly 10 years to the Chick-fil-A support center, holding various positions throughout her tenure. She has a unique story to share about the perseverance it took to land her current role, experiencing several rejections before finally getting that "yes." Interestingly, Rachel works at the Chick-fil-A Support Center despite never having worked in a Chick-fil-A restaurant. Have a listen as Rachel shares valuable insights for anyone exploring unique opportunities within the Chick-fil-A organization.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Passionate | Michael Taylor

it@cooperconnect.co (Michael Taylor, Susan Carnes, David Akin, Travis Cooper) — Thu, 15 May 2025 11:00:00 +0000

This week, we're talking with Michael Taylor, Owner/Operator of Chick-fil-A Henrietta. Michael's two-decade Chick-fil-A career, starting as a Team Member, showcases his commitment to leadership development. Recognized for mentoring autistic students, Michael offers valuable insights on professional and personal success. This slightly longer-than-normal episode is packed with Michael's can't-miss perspectives. Don't miss out!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Demystifying | Garrison Bailey

it@cooperconnect.co (Garrison Bailey, Travis Cooper, Susan Carnes, David Akin) — Thu, 8 May 2025 11:00:00 +0000

This week's Remarkable Guest is Garrison Bailey! Garrison is a valuable member of the Chick-fil-A staff, working in Field Operations with the Franchisee Selection team. Garrison shared that he's passionate about guiding emerging Chick-fil-A leaders and those seeking the next level in their careers. Be sure to pay close attention to the helpful tips and tricks he'll be sharing!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Best | Joe Weber

it@cooperconnect.co (Joe Weber, David Akin, Susan Carnes, Travis Cooper) — Thu, 1 May 2025 20:12:46 +0000

Today we're excited to introduce you to Joe Weber! Joe is a multi-unit Chick-fil-A Owner/Operator located in Castle Rock, Colorado. He brings a wealth of knowledge about the restaurant industry, drawing from his experience with Chick-fil-A and other concepts. Joe also has a unique connection with "Hope Kids" and will be sharing details about a weekly event he organizes for children in his community. We look forward to you hearing his insights on managing people and running a successful business.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Pioneering | Michael Killian

it@cooperconnect.co (Cooper Connect) — Thu, 24 Apr 2025 11:00:00 +0000

Today's Remarkable guest is Owner/Operator Michael Killian! Michael is the Owner/Operator of Chick-fil-A Twelve Oaks in Novi, MI. Michael spoke on helping his team overcome adversity and being your true, authentic self. You won't want to miss his inspiring advice on not being that cookie-cutter team member, and of course, how he manages to provide free college and support to his team.

Learn more about Cooper Connect here: www.cooperconnect.co

Remarkably Changing | Andrew Allman

it@cooperconnect.co (Andrew Allman, Susan Carnes, David Akin) — Thu, 17 Apr 2025 11:00:00 +0000

Hello Remarkable fans! We are so thrilled to introduce you to today's guest, Andrew Allman! Andrew is the Owner Operator of Chick-fil-A Murray and Chick-fil-A Fashion Place in Utah! He has had quite the journey going from being a Raving Fan of Chick-fil-A to becoming an Owner/Operator of his own location! Be sure to listen to the end, because Andrew even gives us a sneak peak of some new items coming to the Chick-fil-A menu!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Better | William Braswell

it@cooperconnect.co (William Braswell, Susan Carnes, David Akin) — Thu, 10 Apr 2025 11:00:00 +0000

Meet Chick-fil-A Owner/Operator William Braswell! William is the Owner/Operator of Chick-fil-A Cabot in Arkansas! After a wild 10-year journey, he was selected as the Owner/Operator for Cabot in January 2024, and he took over that location in June 2024. No spoilers here, but you will definitely want to listen up and be encouraged as he shares his story with us and teaches us to fall in love with the process!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Trusting | Brian Hogan

it@cooperconnect.co (Brian Hogan, Susan Carnes, Travis Cooper, David Akin) — Thu, 3 Apr 2025 20:24:34 +0000

Today, we’re excited to introduce you to Brian Hogan! Brian is the Owner/Operator of Chick-fil-A Tanasbourne and Chick-fil-A Tualatin Valley in Oregon. Brian has been with Chick-fil-A for 20 years! He started when he was 16 and has a remarkable story of receiving a “divine calling” at 19 to become an Operator, and since then has helped develop four other Chick-fil-A Owner/Operators, including his dad!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Coaching | Tony Levine

it@cooperconnect.co (Tony Levine, Travis Cooper, David Akin, Susan Carnes) — Thu, 27 Mar 2025 11:00:00 +0000

Meet Owner/Operator Tony Levine! After a successful coaching career of nearly 25 years, Tony made the leap from Coach to Operator. He has two successful locations in the Houston market and is doing big things for his community. Take a listen as Tony talks about communication and positive confrontation.

Learn more about Cooper Connect here: www.cooperconnect.co

Remarkably Shepherding | Nick Westbrook

it@cooperconnect.co (Nick Westbrook, Susan Carnes, David Akin, Travis Cooper) — Thu, 13 Mar 2025 11:00:00 +0000

Today we're thrilled to introduce Chick-fil-A Owner/Operator Nick Westbrook. Nick is the Operator of Chick-fil-A Hinesville as well as a Chick-fil-A food truck. He even finds time to host his own Podcast, Shepherd Leadership. Take a listen as he dives into Shepherd Leadership and how everyone should apply this method of leadership!

Learn more about Cooper Connect, here: www.cooperconnect.co
Listen to Shepherd Leadership, here: https://www.nickwestbrookspeaks.com/shepherd-leadership-podcast

Remarkably Persistent | Nick Philliber

Thu, 6 Mar 2025 12:00:00 +0000

Meet a good friend of Cooper Connect, business owner and entrepreneur Nick Philliber. After 10 successful years at Chick-fil-A, Nick and his wife opened a now successful pizza business! You won't want to miss hearing his story of life after Chick-fil-A, and how he applied the things he learned at Chick-fil-A to his business.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Passionate | Katie Branch

it@cooperconnect.co (Katie Branch, David Akin, Susan Carnes, Travis Cooper) — Thu, 27 Feb 2025 12:00:00 +0000

Meet Owner/Operator Katie Branch! Katie is the Owner/Operator of Chick-fil-A Pine Bluff in Arkansas. She became an Owner/Operator in 2023 after a successful IT career. She has a heart for mentoring and developing others, as well as giving back to the community she grew up in. This is a large nugget tray full of wisdom, and you will not want to miss what Katie shares about her journey and her advice for young leaders.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Divine | Dominic Harper

it@cooperconnect.co (Dominic Harper, Travis Cooper, David Akin, Susan Carnes) — Thu, 20 Feb 2025 12:00:00 +0000

We’re excited to introduce you to Dominic Harper! Dominic is the Owner/Operator of Chick-fil-A Rocky River in Ohio. He started his Chick-fil-a journey when he was 17 and worked his way up to managing three locations under a legendary Owner/Operator in Knoxville, TN. He was then selected to own his own Chick-fil-A in Cleveland, OH in 2022. You’ll love his story of prioritizing people and meaningful relationships and how it’s impacted his personal and professional growth.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Purposed | Tyler Haile

it@cooperconnect.co (Tyler Haile, Susan Carnes, David Akin, Travis Cooper) — Thu, 13 Feb 2025 12:00:00 +0000

Meet Owner/Operator Tyler Haile! Tyler has two Chick-fil-A locations in the San Antonio, Texas area, Schertz and Cibolo. Tyler has been an Owner/Operator with Chick-fil-A since 2014, and he inspired us so much by discussing purpose and meaning in a career, and we can’t wait for you to hear. Take a listen!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Questioning | Rob Herold

it@cooperconnect.co (Rob Herold, Travis Cooper, Susan Carnes, David Akin) — Thu, 6 Feb 2025 12:00:00 +0000

Today we had the pleasure of speaking with Owner/Operator Rob Herold. Rob is the Owner/Operator of Chick-fil-A Bowie Marketplace in Maryland. Rob started his Chick-fil-A career when he was 17 years old, becoming a mall Owner/Operator in 2009, and transitioning to free-standing location in 2016. He’s taken an innovative approach to leadership development and created an annual event called Leader Connect - which equips leaders not only for his restaurant but many others in the DC market. He’s also a Maxwell Leadership certified coach. You won't want to miss his nuggets of inspiration!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Growing | Kevin McDavid

it@cooperconnect.co (Kevin McDavid, Travis Cooper, David Akin, Susan Carnes) — Thu, 30 Jan 2025 12:00:00 +0000

Today we had the opportunity to sit down with Owner/Operator Kevin McDavid! Kevin is the Owner/Operator of two Chick-fil-A locations in King Of Prussia, PA. Take a listen as he talks about merit based raises and promotions, and how he makes weekly adjustments to the business. Kevin has great advise to other business owners on how to grow and lead people. Don't miss his nuggets on running a Chick-fil-A buiness in the north east!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Progressing | Andy Carowan

it@cooperconnect.co (Andy Carowan, Susan Carnes, David Akin) — Thu, 23 Jan 2025 12:00:00 +0000

Take a listen today as we introduce you to Andy Carowan! Andy is the Owner/Operator of Chick-fil-A Whitsett in North Carolina. Andy worked under two different Operators, as well as going through Chick-fil-A's Leadership Development Program, and he has some great insight gained over the years about having grit, poise, and kindness. Don't miss his advice about being authentic and not losing yourself.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Writing | Jacob Karnes

it@cooperconnect.co (Jacob Karnes, Susan Carnes, Travis Cooper, David Akin) — Thu, 16 Jan 2025 12:00:00 +0000

Meet author and consultant Jacob Karnes! Jacob comes from a 10 year background at Chick-fil-A--which he turned into his current career as an author and consultant! Take a listen as Jacob shares some nuggets from his debut book that will help you "Master Your First Job", and how employers can apply this as well!

Learn more about Mastering Your First Job, here: https://masteryourfirstjob.com/
Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Laughing | Eric Zuidema

it@cooperconnect.co (Eric Zuidema, Susan Carnes, David Akin, Travis Cooper) — Thu, 9 Jan 2025 12:00:00 +0000

Meet Owner/Operator Eric Zuidema from Chick-fil-A Del Sur in San Diego, CA. Eric kept us laughing the whole episode, and also inspired us with his advise. You won't want to miss his stories of shadows in playgrounds, developing others, and everything in between. We loved Eric's humility and willingness to share his stories of both failures and successes.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Ministering | Josh Sells

it@cooperconnect.co (Josh Sells, Susan Carnes, David Akin, Travis Cooper) — Thu, 2 Jan 2025 12:00:00 +0000

Take a listen to our first episode in 2025, featuring Owner/Operator Josh Sells! Josh is the Owner/Operator of Chick-fil-A Hills and Dales in Lagrange, GA. You will not want to miss his story of overcoming a life going the wrong way to get to where he is now. Josh has taught us anything is possible, and we can't wait for you to hear about not only his professional life, but also his inspiring hobbies!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Christmas! (Part-Three) | David Akin and Virginia Godwin

it@cooperconnect.co (Virginia Godwin, Travis Cooper, David Akin, Susan Carnes) — Thu, 26 Dec 2024 12:00:00 +0000

Take a listen to the third and final installment as our team shares their favorite Chick-fil-A Christmas memories. From serving those in need to fun parties to guest giveaways, listen to all the ways Chick-fil-A Operators make Christmas fun for their teams and their guests. Today features our own David Akin and Virginia Godwin!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Christmas! (Part-Two) | Marissa Kutz, Sommer Morgenstern, and Emily Haneburger

Thu, 19 Dec 2024 12:00:00 +0000

Are you ready for part two? Listen up as our team shares their favorite Chick-fil-A Christmas memories. From serving those in need to fun parties to guest giveaways, listen to all the ways Chick-fil-A Operators make Christmas fun for their teams and their guests. Today features our own Marissa Kutz, Sommer Morgenstern, and Emily Haneburger!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Christmas! (Part-One) | Tammy Guadagno, Brandi Ponder, and Ashton Quillin

Thu, 12 Dec 2024 12:00:00 +0000

Listen up over the next 3 weeks as our team shares their favorite Chick-fil-A Christmas memories. From serving those in need to fun parties to guest giveaways, listen to all the ways Chick-fil-A Operators make Christmas fun for their teams and their guests. Today features our own Tammy Guadagno, Brandi Ponder, and Ashton Quillin!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Consulting | Mark Watkins

it@cooperconnect.co (Mark Watkins, David Akin, Susan Carnes, Sommer Morgenstern) — Thu, 5 Dec 2024 12:00:00 +0000

Today's Remarkable Guest is Chick-fil-A Executive Director and founder of Operators Solution Hub, Mark Watkins. Mark found a second career with Chick-fil-A six years ago and has used that to grow his business being a resource to Chick-fil-A Operators. Listen up as Mark talks about his idea of Chick-fil-A Archetypes and how we can apply that to hiring.

Learn more about Operator Solutions Hub, here: https://operatorsolutionshub.com/
Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Thankful For You! | Susan and Travis

it@cooperconnect.co (Travis Cooper, Susan Carnes, David Akin) — Thu, 28 Nov 2024 12:00:00 +0000

Today we are truly thankful for all our remarkable fans! We wish you a wonderful Thanksgiving!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Dedicated | Stanley Webster

it@cooperconnect.co (Davey Akin, Stanley Webster, David Akin, Susan Carnes) — Thu, 21 Nov 2024 12:00:00 +0000

Today's Remarkable Guest is Stanley Webster. Stanley is the Owner/Operator of Chick-fil-A Cienega Triangle in Los Angeles, California. Stanley has been with Chick-fil-A since he was 15 years old getting a job to help his mom pay bills. You will not want to miss hearing about Stanley's dedication not only to Chick-fil-A, but also to his family and friends.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Flying | Scott Payne

it@cooperconnect.co (Scott Payne, David Akin, Susan Carnes, Travis Cooper) — Thu, 14 Nov 2024 12:00:00 +0000

Meet today's Remarkable Guest, Scott Payne! Scott is the Owner/Operator of Chick-fil-A Clifton Park Center in Albany, NY. Prior to Chick-fil-A, Scott was a pilot for the Marines for over 20 years! After retiring, he became the Owner/Operator of a Chick-fil-A in Virginia, and recently relocated to his current location. As you will hear, Scott is extremely well-read, and you will want to have some paper handy to write down all the books and ideas Scott shares.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Moving | Kevin Lopez

it@cooperconnect.co (Kevin Lopez, Travis Cooper, David Akin, Susan Carnes) — Thu, 7 Nov 2024 12:00:00 +0000

Today's Remarkable guest is Owner/Operator Kevin Lopez! Kevin is the Owner/Operator of Chick-fil-A Penrose in Philadelphia, PA. After working for the NFL, teaching, and finally corporate America, Kevin decided to pursue Chick-fil-A! You won't want to miss his advice on how to be bold at work, as well as hear how he is able to love on his team and his community.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Selling | Michael Gonzales

it@cooperconnect.co (Michael Gonzales, David Akin, Susan Carnes, Travis Cooper) — Thu, 31 Oct 2024 11:00:00 +0000

Today we are excited to introduce you to a close friend of the Cooper family, Owner Operator Michael Gonzales. Michael is the Owner Operator of Chick-fil-A Mile of Cars in San Diego, and will soon have a second location, Chula Vista West, as of November 2024. We loved hearing about his journey from door to door sales to Chick-fil-A, and how quickly he rose from team member to Owner Operator. You will need to take notes to record the resources he shares along the way!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Educating | Jeremy Tatman

it@cooperconnect.co (Jeremy Tatman, Travis Cooper, Susan Carnes, David Akin) — Thu, 24 Oct 2024 11:00:00 +0000

Today's Remarkable guest is Owner/Operator Jeremy Tatman! Jeremy is the Owner/Operator of the Chick-fil-A Davenport in Iowa. Jeremy began his Chick-fil-A career at 14 years old and became a Chick-fil-A franchisee in 2006. In 2018, Jeremy founded a non-profit, Lives of Legacy. You can learn more about Lives of Legacy, here: https://livesoflegacy.com/. Take a listen as Jeremy talks about developing people in and out of the workplace, and how he is able to love on people within his community.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Nice | David Jacobi

it@cooperconnect.co (David Jacobi, Susan Carnes, Travis Cooper, David Akin) — Thu, 17 Oct 2024 11:00:00 +0000

Today's Remarkable Person is Owner Operator David Jacobi. David is the Owner/Operator of Northshore Town Center in Knoxville, TN. Prior to that, he was the Owner/Operator of the Chick-fil-A in Ardmore, OK. You won’t want to miss his positive personality, things he’s doing to make a difference, and how he puts people over profits.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Canadian | Josh Huesser

it@cooperconnect.co (Cooper Connect) — Thu, 10 Oct 2024 11:00:00 +0000

Meet today's guest, Josh Huesser! After working for multiple Chick-fil-A Operators in Florida, Josh was selected as the Owner/Operator of Chick-fil-A Wharncliffe and Wonderland in London, Ontario, Canada. You won't want to miss hearing about his journey, his advise to others seeking to become Owner/Operators, and of course listen as Josh explains the differences between Chick-fil-A in the USA and Chick-fil-A in Canada!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Rooted | Brad Lingerfelt

it@cooperconnect.co (Brad Lingerfelt, Travis Cooper, David Akin, Susan Carnes) — Thu, 3 Oct 2024 11:00:00 +0000

Today's Remarkable Guest is Owner Operator Brad Lingerfelt. Brad is the Owner Operator of Chick-fil-A Monroe in Georgia and has a lot to say about their thriving community. From joining another Operator's leadership development program to now leading the cow in a Christmas parade, Brad has a lot to say about the community he's rooted in, and the people he's helped along the way! Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Climbing | Sam Hartman

it@cooperconnect.co (Sam Hartman, David Akin, Travis Cooper, Susan Carnes) — Thu, 26 Sep 2024 11:00:00 +0000

Today's special guest is Chick-fil-A Owner Operator Sam Hartman. Sam has 3 locations in Indiana, has won Symbol of Success four times and helped open over 130 new Chick-fil-A restuarants. He loves to help his team members to "climb their mountains" and to get "from here to there". You won't want to miss how Sam invests in his team! Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Teaching | Dee Ann Turner

it@cooperconnect.co (Dee Ann Turner, Travis Cooper, Susan Carnes, David Akin) — Thu, 19 Sep 2024 11:00:00 +0000

You will want to take notes when today's Remarkable Guest, Dee Ann Turner, speaks. Dee Ann is a best-selling author, sought after speaker, and was Chick-fil-A's first female officer, serving as a Vice President at Chick-fil-A Inc before retiring. She is now a consultant, providing valuable content for both business owners and people looking to advance their careers. Take a listen as Dee Ann shares her advice for business owners and team members.

Learn more about Cooper Connect, here: www.cooperconnect.co
Learn more about Dee Ann Turner, here: https://www.deeannturner.com/

Remarkably Aiding | Angela Reed

it@cooperconnect.co (Angela Reed, Susan Carnes, Travis Cooper, David Akin) — Thu, 12 Sep 2024 11:00:00 +0000

Today's Remarkable Guest is Angela Reed! Angela is the Senior Project Lead of the Chick-fil-A Together Fund. She’s a champion of Corporate Social Responsibility, a leader, a coach, a sought-after speaker, and an amazing communicator. Angela was recently named one of Georgia Southern University Alumni’s 40 under 40, and she was also one of 40 women selected for the Women’s Foodservice Forum Change Makers Program in 2023. You won't want to miss Angela's insight into serving others and

communicating. Learn more about Cooper Connect, here: www.cooperconnect.co

Learn more about the Chick-fil-A Together Fund, here: https://eafrelieffund.com/m/ChickfilA

Remarkably Communicating | Andre' Kennebrew

it@cooperconnect.co (Andre' Kennebrew, Susan Carnes, Travis Cooper, David Akin) — Thu, 5 Sep 2024 11:00:00 +0000

We are thrilled to feature today's guest, Andre' Kennebrew! Andre' is currently the Director of Relationships for LifeShape, which is one of Chick-fil-A's charitable arms. Before LifeShape, Andre' spent 11 years working at the Chick-fil-A Support Center selecting Operators and staff members. You won't want to miss his advice on recruiting, mentoring, and connecting with others.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Fun | Doug Mickey

it@cooperconnect.co (Doug Mickey, Travis Cooper, Susan Carnes, David Akin) — Thu, 29 Aug 2024 11:00:00 +0000

Meet today's Remarkable Guest, Doug Mickey! Doug retired from Chick-fil-A after nearly 40 years. We loved hearing his stories about the Cathy family and the team and community he was able to impact. You won't want to miss hearing more of the history of Chick-fil-A from someone who lived through many changes.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Resilient | Traci Wood

it@cooperconnect.co (Traci Wood, David Akin, Susan Carnes, Travis Cooper) — Thu, 22 Aug 2024 11:00:00 +0000

Today's very special Remarkable Guest is Traci Wood. We can't wait to share Traci's story that shows the caring nature of Chick-fil-A people and how they rally around one another. Traci also shares her resilience and how she has been able to continue moving forward despite some big challenges!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Building | Zack Price

Thu, 15 Aug 2024 11:00:00 +0000

Today's Remarkable Guest is Zack Price! Zack is the Owner/Operator of Chick-fil-A Colleyville in Texas. Zack has invested a lot in tools to help his team members grow and develop, and you won't want to miss hearing all the ways he helps his team grow. Listen up as Zack talks about how he has empowered his team, and how that has affected his business!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Free | Cliff Daniels

it@cooperconnect.co (Cooper Connect) — Thu, 8 Aug 2024 11:00:00 +0000

Meet today's Remarkable Guest, Cliff Daniels! From growing up as a Chick-fil-A Operator's kid to eventually becoming an Owner/Operator himself, Cliff has a great perspecitve of the freedom we get when we take risks and find our why. You won't want to miss what Cliff has to say about his team, where they are going, and the many many individuals they helped grow into roles with Chick-fil-A's Support Center.

Learn more about Cooper Connect here: www.cooperconnect.co

Remarkably Connected | Susan Carnes and Travis Cooper | Episode #20 Celebration

it@cooperconnect.co (Susan Carnes, David Akin, Travis Cooper) — Thu, 1 Aug 2024 11:00:00 +0000

Welcome to the 20th episode of Remarkable People! We are so excited to have hit this first milestone. To celebrate, we wanted to introduce ourselves! Take a listen to Travis and Susan's Chick-fil-A stories, and how that led to Cooper Connect, and now the Remarkable People Podcast! We hope you enjoy learning more about us!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Mentored | Jeremiah Lamptey

it@cooperconnect.co (Jeremiah Lamptey, Susan Carnes, David Akin, Travis Cooper) — Thu, 25 Jul 2024 11:00:00 +0000

Meet today's Remarkable Guest, Jeremiah Mills Lamptey! Jeremiah has an amazing story of moving from Ghana to the United States, getting his first job at Chick-fil-A, and ultimately pursuing the Owner/Operator opportunity. Jeremiah is our first guest to be a current Leadership Development Program participant, and you won't want to miss his stories from the road.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Thoughtful | Paul White

Thu, 18 Jul 2024 11:00:00 +0000

We are excited to introduce today's Remarkable Person, Paul White! Paul is the Owner/Operator of Chick-fil-A Eagle's Landing and just celebrated 25 years as an Operator. Listen up for Paul's Proverbs as he shares his wisdom he's gained over the years, from buzz moments to ripples and more.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Motivated | Corey Hall

it@cooperconnect.co (Cory Hall, David Akin, Susan Carnes) — Thu, 11 Jul 2024 11:00:00 +0000

Meet our Remarkable Guest Corey Hall! Corey completed Chick-fil-A's Leadership Development Program in 2023 and is the new Owner/Operator of Chick-fil-A Patrick Henry Mall. Listen to his story of joining the military, and the ultimate decision to leave that world to be closer to family. You won't want to miss his stories of the Remarkable People in his journey!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Positive | Steven Richardson

it@cooperconnect.co (Steven Richardson, David Akin, Susan Carnes, Travis Cooper) — Thu, 27 Jun 2024 11:49:38 +0000

Steven Richardson is today's Remarkable guest! Listen as Steven talks about how he views winning with his team, how they remain positive, and the growth path for his leaders. Steven also discusses his move from middle Georgia to California and back!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Enthusiastic | Sanel Thomas

it@cooperconnect.co (Sanel Thomas, Travis Cooper, Susan Carnes, David Akin) — Thu, 20 Jun 2024 11:00:00 +0000

Today's guest is Sanel Thomas! Get ready for Sanel's abundant energy as we learn about his love of Mustang team members, and not being afraid to let his team fail. Sanel also gives great insight into Chick-fil-A's Leadership Development Program and how to be a successful participant!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Relational | Michael Clarke

it@cooperconnect.co (Michael Clarke, Travis Cooper, David Akin, Susan Carnes) — Thu, 13 Jun 2024 11:00:00 +0000

Today's guest is Michael Clarke! Michael started his Chick-fil-A journey in Georgia and is currently an Owner/Operator in Texas. His award-winning team is doing great things in Gainesville, TX. Take a listen for some great nuggets on developing your team and getting daily feedback to improve your team's satisfaction.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Empathetic | Phil Whitsel

it@cooperconnect.co (Phil Whitsel, Susan Carnes, Travis Cooper, David Akin) — Thu, 6 Jun 2024 11:00:00 +0000

Phil Whitsel is today's Remarkable Guest! Phil has a heart for his team and his guests, and it shines through as he talks about them in today's episode. Listen up as Phil talks about serving and using empathy.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Disciplined | Lovett Young

it@cooperconnect.co (Lovett Young, Travis Cooper, David Akin, Susan Carnes) — Thu, 30 May 2024 11:00:00 +0000

Today's guest is Lovett Young! Lovett went from Atlanta to South Georgia in an Operator journey worth listening to. He's won multiple awards for sales and is working on an elite food safety award currently. He even finds time to run ultra-marathons! Take a listen as Lovett breaks down being persistent and setting goals.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Integrious | Brad Slate

it@cooperconnect.co (Brad Slate, Susan Carnes, Travis Cooper, David Akin) — Thu, 23 May 2024 11:00:00 +0000

Brad Slate is today's Remarkable Guest! He is an Owner/Operator in the Dallas/Forth Worth area of Texas. He is passionate about teaching his team to live and lead with integrity and teaches his team to serve guests with unmatched hospitality. You won't want to miss hearing Brad's heart for young people and how he is serving them.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Following | Jimmy Collins

it@cooperconnect.co (Jimmy Collins, Susan Carnes, Travis Cooper, David Akin) — Thu, 16 May 2024 11:00:00 +0000

Today's guest is a very special person in the Chick-fil-A world. Jimmy Collins agreed to let the Remarkable People podcast use his talk about Creative Followership for this episode. Take a listen as Jimmy talks about his past, and how it helped him to follow a great man like Truett Cathy.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Influencing | Greg Harb

it@cooperconnect.co (Greg Harb, Susan Carnes, Travis Cooper, David Akin) — Thu, 9 May 2024 11:00:00 +0000

Today's guest is Owner/Operator Greg Harb in Fountain City, TN! Greg has a lot to say about people and values, and gives great practical advice on leading with your values to build a strong business. We are excited to introduce you to another Spicy Sriracha sauce loving Remarkable guest!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Coached | Alex Mclaughlin

it@cooperconnect.co (Alex Mclaughlin, Travis Cooper, David Akin, Susan Carnes) — Thu, 2 May 2024 11:00:00 +0000

Alex Mclaughlin, today's guest is a wealth of coaching knowledge! He is passionate about coaching his leaders and growing his team using the 5 levels of leadership. He has an inspiring story, and you will want to take notes as he digs deep into how he grows his people.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Patient | Mark Rockett

it@cooperconnect.co (Mark Rockett, Susan Carnes, David Akin, Travis Cooper) — Thu, 25 Apr 2024 11:00:00 +0000

Today's Remarkable Guest is our first Chick-fil-A Support Staff team member! Mark Rockett supports Owner/Operators all over the country from home base in Atlanta, GA. Listen as he speaks about patience, grit, and even an idea for a Chick-fil-A slider!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Coachable | Harrison Groom

it@cooperconnect.co (Harrison Groom, Travis Cooper, David Akin, Susan Carnes) — Thu, 18 Apr 2024 11:00:00 +0000

Today's Remarkable Guest is Harrison Groom. Listen in as he details his journey from team member in Colorado to Owner/Operator in Salt Lake City, Utah. Through it all, he's tried to remain coachable and ready to work hard with his team. We're excited to speak with him early on in his Operator journey to get a good feel of what it is like as a new Operator.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Balanced | Nick Dose

it@cooperconnect.co (Nick Dose, Travis Cooper, Susan Carnes, David Akin) — Thu, 11 Apr 2024 11:00:00 +0000

Listen to today's Remarkable Guest Nick Dose as he shares about his faith and his strong convictions of work/life balance. You won't want to miss his tips and lessons learned for future leaders.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Chosen | Scott Spears

it@cooperconnect.co (Scott Spears, Susan Carnes, Travis Cooper, David Akin) — Thu, 4 Apr 2024 11:00:00 +0000

Today’s Remarkable Guest is Scott Spears. Scott has won multiple awards with Chick-fil-A, but most impressive is how he has become an Owner/Operator twice! Listen to Scott share about obtaining permission directly from the Cathy family, and how his second round of ownership is different from the first. Scott has a unique perspective on Chick-fil-A from serving both as an Owner/Operator and as a Business Consultant for Chick-fil-A Inc.

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Driven | Josh Alexander

it@cooperconnect.co (Susan Carnes, Travis Cooper, Josh Alexander, David Akin) — Thu, 28 Mar 2024 11:28:27 +0000

Josh Alexander, today's guest, is indeed a Remarkable Person! Josh has only been a Chick-fil-A Owner/Operator since 2015, but he has already won the coveted Symbol of Sucess sales award, and he’s developed 2 leaders who went on to join Chick-fil-A’s Leadership Development Program. You won't want to miss what Josh is doing out in California!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Young | Michel Harding

it@cooperconnect.co (Michel Harding, Travis Cooper, Susan Carnes, David Akin) — Thu, 21 Mar 2024 10:46:43 +0000

Today's Remarkable Guest is Michel Harding, who made Chick-fil-A history at the time he became an Owner/Operator at just 24 years old. From meeting his wife on the road while traveling with Chick-fil-A's Leadership Development Program to pushing his team to act like they are trying to get into Harvard, Michel takes us through a leadership development goldmine! Be ready to take notes on this episode!

Learn more about Cooper Connect, here: www.cooperconnect.co

Remarkably Helpful | Jasmine Spraggins

it@cooperconnect.co (Susan Carnes, Travis Cooper, Jasmine Spraggins, David Akin) — Thu, 14 Mar 2024 09:57:02 +0000

Listen to today's Remarkable Guest Jasmine Spraggins as she shares about the ways she is Remarkable, everything from tutoring team members to eating her chicken with a mix of sauces she created! You won't want to miss Jasmine as she talks about all things Chick-fil-A, and her journey from Georgia to Louisiana!

Learn more about Cooper Connect, here: www.cooperconnect.co