Joined by Devin Ortiz, Jackie Simoneau, and volunteer puppy raiser Emily Zier, Sarah explores the careful breeding, socialization, and specialized training that prepare these remarkable dogs for their work. Jackie shares how her service dog, Kyle, helps her navigate daily life with greater independence, while Emily offers a heartfelt look at the joys and challenges of raising puppies and eventually saying goodbye so they can fulfill their purpose.

Along the way, we discover what makes a successful service dog, why matching personality and temperament matters, and how even dogs who take a different path can make an extraordinary difference. Emily also shares Friday’s inspiring story—a former service dog candidate who found his calling as a therapy dog, bringing comfort and connection to children and hospital patients.

This is more than a conversation about dog training. It’s a story about trust, partnership, the power of the human-animal bond, and the incredible community of people who help make these life-changing relationships possible.

Because sometimes, a dog doesn't just change your day. They change your life.

The big takeaway: Service dogs are not simply trained animals. They are carefully prepared partners whose work can transform independence, connection, and quality of life for the people they serve.

Keep exploring: 

www.canine.org 

EPISODE ROADMAP

What you’ll hear.

1. 00:00

   Welcome to Fur Mama: The Dogs Who Change Lives

   Sarah Alter introduces an extraordinary journey into the world of service dogs and the people whose lives they transform.

2. 05:04

   From Puppy to Service Dog

   How Canine Companions breeds, raises, and trains service dogs—and carefully matches each dog with the person who needs them.

3. 08:39

   Service Dogs vs. Therapy Dogs

   What makes a service dog different, the disabilities they support, and how specialized training helps people live more independently.

4. 11:03

   Meet Kyle: A Life-Changing Partner

   Jackie shares how her service dog, Kyle, helps her navigate daily life, conserve energy, and enjoy greater independence at home and work.

5. 15:26

   The Science Behind the Perfect Match

   Why temperament, individual strengths, and personality matter when selecting and matching dogs with their future partners.

6. 20:24

   The Heart of Puppy Raising

   Volunteer puppy raiser Emily shares the joys and challenges of raising service dog puppies, building their confidence, and preparing them for their future roles.

7. 23:10

   Service Dog Training: Skills That Change Lives

   Inside professional training, where dogs develop essential skills, learn specialized tasks, and prepare to work with their future partners.

8. 30:06

   Service Dog Etiquette: Look, Don’t Distract

   Why working service dogs need to stay focused, and why you should always ask their handler before approaching or petting them.

9. 32:00

   The Magic of the Match

   Jackie recounts the unforgettable moment she met Kyle—and how the right partnership can change everything.

10. 37:03

    When a Different Path Leads to Purpose

    Meet Friday, a former service dog candidate who found his calling as a therapy dog, bringing comfort and joy to children and hospital patients.

11. 39:39

    More Than a Dog: A Life-Changing Bond

    Sarah reflects on the extraordinary community behind every service dog and the trust, dedication, and love that make these partnerships possible.

• Dr. Annie Valeska, Principal Scientist, Pet Behavior, Nestlé Purina
• Lindsay Echito, Animal Logistics & Programs Coordinator, Orphans of the Storm

Every Interaction Is Training

Whether you realize it or not, your dog is learning from you every single day.

Every greeting at the front door, every walk around the neighborhood, every treat, toy, cuddle, and even every "no" teaches your dog something about the world—and about their relationship with you.

In this episode of Fur Mama, host Sarah Alter welcomes two experts in canine behavior and training to explore one of the most important—and most misunderstood—topics in dog ownership: positive reinforcement training.

Joining Sarah are Dr. Annie Valeska, Principal Scientist in Pet Behavior at Nestlé Purina, and Lindsay Echito, Behavioral Specialist,  from Orphans of the Storm. Together, they explain why reward-based training is supported by behavioral science, how dogs actually learn, and why building trust creates better long-term behavior than relying on fear or punishment.

Whether you're raising your first puppy, helping an adolescent dog navigate the teenage months, or teaching an older companion new skills, you'll come away with practical techniques you can begin using immediately.

Why This Conversation Matters

Training is about far more than teaching a dog to sit, stay, or come when called.

At its best, training creates communication.

Positive reinforcement helps dogs understand which behaviors earn positive outcomes while strengthening confidence, trust, and the bond between pets and their families. Rather than focusing on correcting mistakes, reward-based training teaches dogs what to do, making learning enjoyable for both the dog and the pet parent.

Throughout this conversation, our guests explain how consistent, science-based training helps dogs become happier, more confident companions while making everyday life less stressful for everyone involved.

What You'll Learn

In this episode, you'll discover:

• The difference between a behaviorist and a professional dog trainer
• The Four Quadrants of learning and what they mean
• Why authoritative pet parenting leads to better outcomes
• How positive reinforcement builds trust and confidence
• Why timing matters when rewarding behavior
• The role treats, toys, praise, and play all have as rewards
• How scent influences learning and motivation
• Why variety keeps dogs engaged during training
• How to avoid accidentally reinforcing unwanted behaviors
• Why every interaction with your dog is a learning opportunity

Episode Roadmap

00:00 - Welcome to Fur Mama

Sarah introduces the science behind positive reinforcement and explains why this training philosophy benefits dogs of every age—from puppies to senior companions.

03:24 - Behaviorist vs. Trainer

Dr. Annie explains when pet parents should seek help from a behaviorist, while Lindsay outlines the important role trainers play in teaching manners, socialization, and foundational skills. She also offers advice on choosing a qualified trainer with recognized certifications.

06:02 - Understanding the Four Quadrants of Learning

Lindsay breaks down positive reinforcement, positive punishment, negative reinforcement, and negative punishment, explaining how each affects behavior and why reward-based methods are preferred.

08:13 - Pet Parenting Styles

Dr. Annie discusses authoritarian, permissive, and authoritative pet parenting styles and explains why research consistently supports an authoritative approach that combines clear boundaries with empathy and positive reinforcement.

11:12 - Why Rewards Work

The conversation explores how treats, praise, and positive experiences motivate dogs, strengthen trust, and make learning enjoyable. The guests also explain why rewards should match the importance of the behavior you're teaching.

12:30 - Lessons from the Shelter

Lindsay shares how Orphans of the Storm uses positive reinforcement to help shelter dogs build confidence, trust people again, and prepare for successful adoption into loving homes.

16:48 - The Incredible Power of a Dog's Nose

Dr. Annie explains why scent is a dog's primary sense, how remarkable canine smell truly is, and why highly aromatic treats can dramatically improve training success. She also introduces the concept of the "sniffari"—allowing dogs dedicated time to explore the world through scent.

24:04 - Choosing the Right Rewards

Learn why reward value matters, how to create "jackpot" rewards for critical behaviors like emergency recall, and why toys, praise, kibble, and affection can all become powerful reinforcers depending on the individual dog.

27:12 - Every Interaction Teaches Something

The guests explain how dogs can unintentionally learn unwanted behaviors when owners unknowingly reward jumping, barking, or demanding attention—and how small changes in our own responses can make a big difference.

32:23 - Shelter Spotlight: Orphans of the Storm

Sarah shines the spotlight on Orphans of the Storm in Riverwoods, Illinois. Lindsay discusses the shelter's nearly 100-year history, foster and volunteer opportunities, adoption programs, and the life-changing impact community support has on homeless animals.

Fur Mama's Key Takeaway

Positive reinforcement isn't simply about giving treats.

It's about building a relationship based on trust, communication, and consistency.

When we focus on rewarding the behaviors we want rather than punishing the ones we don't, dogs learn more confidently, feel more secure, and become better companions. Every interaction is an opportunity to teach—and every positive experience strengthens the bond between pets and the people who love them.

Try This This Week

• Choose one everyday behavior you'd like to improve and reward it consistently.
• Introduce a "sniffari" walk where your dog is encouraged to safely explore with their nose.
• Reserve your highest-value treats for your most important cues, such as recall.
• Notice how often you may unintentionally reward unwanted behaviors with attention—and practice rewarding calm behavior instead.
• Remember that praise, play, toys, and affection can be just as meaningful as food for many dogs.

About Our Guests

Dr. Annie Valeska

Dr. Annie Valeska is Principal Scientist in Pet Behavior at Nestlé Purina. Her work focuses on canine and feline behavior, cognition, and applying behavioral science to help strengthen the bond between pets and their families.

Lindsay Echito

Lindsay Echito serves as Animal Logistics & Programs Coordinator at Orphans of the Storm in Riverwoods, Illinois. With years of experience in shelter behavior, fostering, and dog training, she helps prepare homeless animals for successful adoption while educating pet parents on effective, reward-based training methods.

Resources Mentioned

Products Discussed

• Beggin'® Dog Treats – Used as an example of a high-value reward because of their aroma, texture, and flavor variety.

Organizations

• Nestlé Purina
• Orphans of the Storm Animal Shelter (Riverwoods, Illinois)

Training Concepts

• Positive Reinforcement
• The Four Quadrants of Learning
• Authoritative Pet Parenting
• High-Value ("Jackpot") Rewards
• Sniffari Walks
• Emergency Recall Training

About Fur Mama

Fur Mama helps dogs, cats, and the people who love them live happier, healthier lives together. Each episode features trusted experts in veterinary medicine, nutrition, behavior, training, and pet wellness, offering practical, science-based advice that empowers pet parents to make informed decisions and strengthen the bond they share with their furry family members.

• Dr. Annie Valuska, Principal Scientist, Pet Behavior, Nestlé Purina
• Dr. Miles Bensky, Scientist, Pet Behavior, Nestlé Purina
• Lacey Wiles, Animal Pathway Manager, Furry Friends Adoption, Clinic & Ranch

Understanding Your Cat Starts with Understanding Their Behavior

Cats have a reputation for being mysterious, independent, and sometimes downright puzzling. Why do some cats refuse to eat? Why do they suddenly stop using their litter box? And what can pet parents do to create an environment where their feline companions truly thrive?

In the premiere episode of Fur Mama, host Sarah Alter welcomes three leading experts in feline behavior, welfare, and rescue to answer the questions cat owners ask most often—and many they may not have thought to ask.

Joining Sarah are Dr. Annie Valuska and Dr. Miles Bensky of Nestlé Purina, along with Lacey Wiles of Furry Friends Adoption, Clinic & Ranch. Together, they share practical, science-based guidance on everything from picky eating and litter box success to environmental enrichment, stress reduction, and creating a home where cats feel safe, confident, and happy.

Whether you've shared your home with cats for decades or recently welcomed your first kitten, this episode is packed with practical advice you can begin using today.

Why This Conversation Matters

Cats often communicate in subtle ways, and behaviors that may seem frustrating to us are frequently their way of telling us something important.

A cat refusing food, avoiding the litter box, or hiding from family members isn't being difficult—they may be responding to stress, discomfort, environmental changes, or unmet behavioral needs.

Understanding the "why" behind these behaviors helps pet parents respond with empathy instead of frustration. Throughout this conversation, our guests explain how thoughtful nutrition, proper litter box management, environmental enrichment, and routine veterinary care can dramatically improve a cat's quality of life while strengthening the human-animal bond.

What You'll Learn

In this episode, you'll discover:

• Why cats become picky eaters—and how to encourage healthy eating habits
• The role instinct plays in feline feeding behavior
• How to choose the right litter box and litter for your cat
• Why litter box location matters more than many pet parents realize
• The "N + 1" rule for multi-cat households
• Common reasons cats eliminate outside the litter box
• How stress affects feline behavior
• Why enrichment, play, and mental stimulation are essential for indoor cats
• Practical ways to create a happier home for cats of every age
• How supporting local shelters helps improve the lives of homeless pets

Episode Roadmap

00:00 - Welcome to Fur Mama

Sarah introduces the episode and welcomes experts from Nestlé Purina and Furry Friends for a comprehensive discussion focused on helping pet parents better understand their feline companions.

05:04 - Picky Eating & Nutrition

Dr. Annie Valuska explains why cats can be selective eaters and shares practical strategies for encouraging healthy eating habits while respecting natural feline instincts.

20:06 - Creating the Ideal Litter Box Environment

Dr. Miles Bensky discusses how litter type, box size, placement, accessibility, and cleanliness all influence litter box success and why there is no one-size-fits-all solution.

21:34  - The N + 1 Rule

Learn why behavior experts recommend one litter box for every cat, plus one additional box, and why placing boxes in different locations throughout the home improves success.

21:34 - Keeping Your Home Fresh

Dr. Bensky explains what contributes to litter box odor and discusses features pet parents should consider when selecting cat litter.

29:07 - Why Cats Stop Using the Litter Box

Medical issues, stress, environmental changes, and communication all play a role. The experts explain why identifying the underlying cause is essential before attempting behavioral solutions.

34:44 - Reducing Stress Through Environmental Enrichment

Lacey Wiles shares practical ways to create enriching indoor environments through vertical spaces, cat trees, shelves, hiding places, puzzle feeders, calming pheromones, music, and interactive activities.

38:07 - Completing the Hunting Sequence

Dr. Annie explains how play sessions followed by treats or meals satisfy natural hunting instincts and may even encourage picky cats to eat.

39:18 - Shelter Spotlight: Furry Friends

Lacey introduces Furry Friends Adoption, Clinic & Ranch and discusses adoption, fostering, volunteer opportunities, transportation programs, community outreach, and simple ways listeners can help homeless pets.

Fur Mama's Key Takeaway

Cats aren't trying to be difficult—they're trying to communicate.

When pet parents understand feline instincts, create supportive environments, and respond to behavioral changes with curiosity instead of frustration, they strengthen trust and improve their cat's overall well-being. Small changes in the home can make an extraordinary difference in a cat's quality of life.

About Our Guests

Dr. Annie Valuska

Dr. Annie Valuska is Principal Scientist of Pet Behavior at Nestlé Purina. Her work focuses on canine and feline behavior, cognition, and strengthening the bond between pets and the people who love them through science-based research and education.

Dr. Miles Bensky

Dr. Miles Bensky is a Scientist specializing in pet behavior at Nestlé Purina. His expertise includes feline behavior, litter box management, environmental enrichment, and helping pet parents better understand the behavioral needs of their cats.

Lacey Wiles

Lacey Wiles serves as Animal Pathway Manager at Furry Friends Adoption, Clinic & Ranch in Jupiter, Florida. She oversees animal care pathways while educating adopters, volunteers, and the community about feline welfare, enrichment, fostering, and rescue.

Resources Mentioned

• Nestlé Purina
• Tidy Cats® Performance Plus Active Clean
• Purina Tidy Cats Breeze Litter System
• Furry Friends Adoption, Clinic & Ranch
• Furry Friends 24/7 Cat Cam
• Puzzle feeders and environmental enrichment tools for cats

Organizations & Resources

• Nestlé Purina – Science-based nutrition, behavior research, and educational resources for pet parents.
• Furry Friends Adoption, Clinic & Ranch (Jupiter, Florida) – Learn more about pet adoption, fostering, volunteer opportunities, community programs, and the live 24/7 Cat Cam.

Note: Product recommendations discussed in this episode are intended to provide educational information and may not be appropriate for every cat. Always consult your veterinarian before making significant changes to your pet's diet or healthcare routine.

About Fur Mama

Fur Mama is dedicated to helping dogs, cats, and the people who love them live happier, healthier lives. Through conversations with trusted experts in veterinary medicine, behavior, nutrition, training, and pet wellness, each episode delivers practical, science-based advice that empowers pet parents to make informed decisions for every stage of their pets' lives.