https://simplecast.com Etch Podcast The Etch Podcast gives you an inside look at the strategy, design leadership and innovation from experts across different industries who are actually doing it. Etch is a unique network of agencies, consultancies and experts that aims to provide more value to businesses than traditional agency models, by taking a people centred approach to all that we deliver. Our team is made up of hand-picked experts with unique backgrounds and experiences, located in London, Southampton UK and Cape Town, South Africa. Etch (UK) Limited en-gb Tue, 2 Feb 2021 10:00:00 +0000 Mon, 8 Feb 2021 15:42:52 +0000 https://www.etchuk.com/podcast Etch Podcast https://image.simplecastcdn.com/images/2c8d8eb2-d2c4-4240-9477-50694e2921f9/b8381c1c-e9e2-4d5e-90c1-3c65a3224de8/3000x3000/simplecast-etch-podcast.jpg?aid=rss_feed https://www.etchuk.com/podcast episodic The Etch Podcast gives you an inside look at the strategy, design leadership and innovation from experts across different industries who are actually doing it. Etch is a unique network of agencies, consultancies and experts that aims to provide more value to businesses than traditional agency models, by taking a people centred approach to all that we deliver. Our team is made up of hand-picked experts with unique backgrounds and experiences, located in London, Southampton UK and Cape Town, South Africa. Etch, Ross Chapman yes https://feeds.simplecast.com/rz2PBatn product design, innovation, design sprint, digital transformation, disruption, management, change management, business, financial services Etch ross.chapman@etchuk.com 6f60ca4c-9239-4c10-9f1b-1c93a52b5461 #33 Suzanne Charlotte Vos: Make Innovation Business As Usual We talk about starting innovation journeys with teams, unlocking thoughts with visual collaboration and how we can be more efficient in 2021 and beyond. Enjoy!

 

Music: 

Music from Uppbeat (free for Creators!): https://uppbeat.io/t/all-good-folks/cha-cha-groove License code: DHCEF0JQOMDHVQH3

 

 

]]> Tue, 2 Feb 2021 10:00:00 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/33-suzanne-charlotte-vos-make-innovation-business-as-usual-Xk6FNIsS We talk about starting innovation journeys with teams, unlocking thoughts with visual collaboration and how we can be more efficient in 2021 and beyond. Enjoy!

 

Music: 

Music from Uppbeat (free for Creators!): https://uppbeat.io/t/all-good-folks/cha-cha-groove License code: DHCEF0JQOMDHVQH3

 

 

]]> #33 Suzanne Charlotte Vos: Make Innovation Business As Usual Etch 00:44:04 Today on the Etch Podcast, we are delighted to welcome Suzanne Charlotte Vos, Innovation Strategist and Activator, Consultant & Speaker, currently working as an Innovation Coach & Consultant at ING Labs APAC where here goal is to make innovation business as usual. Today on the Etch Podcast, we are delighted to welcome Suzanne Charlotte Vos, Innovation Strategist and Activator, Consultant & Speaker, currently working as an Innovation Coach & Consultant at ING Labs APAC where here goal is to make innovation business as usual. yes full 33 5890f378-514d-49a1-96be-1adb5e48fd44 #32 Elvin Turner: Be Less Zombie Show notes:

If you enjoyed the topics covered in this episode, reach out and let's have a conversation https://www.etchuk.com/horizon

]]> Tue, 15 Dec 2020 10:00:00 +0000 ross.chapman@etchuk.com (Elvin Turner, Seth Campbell, Ross Chapman) https://etchpodcast.simplecast.com/episodes/32-elvin-turner-be-less-zombie-e9Dy_Dbr Show notes:

If you enjoyed the topics covered in this episode, reach out and let's have a conversation https://www.etchuk.com/horizon

]]> #32 Elvin Turner: Be Less Zombie Elvin Turner, Seth Campbell, Ross Chapman 01:08:37 Elvin Turner is an award-winning innovation expert and associate professor of innovation, entrepreneurship and marketing for MBA and executive education programmes. His book, "Be Less Zombie: How great organisations create dynamic innovation, fearless leadership and passionate people" came out earlier this year, and it distills 10 years of field research amongst some of the world’s leading innovators into a pragmatic, actionable toolkit. We talk about the innovation particle, leading by experiment and what needs to be true for innovative products to fly through an organisation. Elvin Turner is an award-winning innovation expert and associate professor of innovation, entrepreneurship and marketing for MBA and executive education programmes. His book, "Be Less Zombie: How great organisations create dynamic innovation, fearless leadership and passionate people" came out earlier this year, and it distills 10 years of field research amongst some of the world’s leading innovators into a pragmatic, actionable toolkit. We talk about the innovation particle, leading by experiment and what needs to be true for innovative products to fly through an organisation. innovation, be less zombie, experiment yes full 32 2d4d14a7-5528-4a9c-8a12-af557cdac1b1 #31 Greg Larkin: This Might Get Me Fired Show notes:

If you enjoyed the topics covered in this episode, reach out and let's have a conversation https://www.etchuk.com/horizon

]]> Tue, 27 Oct 2020 08:00:00 +0000 ross.chapman@etchuk.com (Greg Larkin, Ross Chapman) https://etchpodcast.simplecast.com/episodes/greg-larkin-this-might-get-me-fired-03G3wYP_ Show notes:

If you enjoyed the topics covered in this episode, reach out and let's have a conversation https://www.etchuk.com/horizon

]]> #31 Greg Larkin: This Might Get Me Fired Greg Larkin, Ross Chapman 00:37:24 We return with a second Season and an episode that embodies disruption, innovation and influence. Greg Larkin is the international bestselling author of This Might Get Me Fired. A Manual for Thriving in the Corporate Entrepreneurial Underground. We discuss what it takes for enterprise businesses to actually innovate, why working Agile won't save you and how you need to be running a portfolio of experiments to actually generate the return on innovation. We return with a second Season and an episode that embodies disruption, innovation and influence. Greg Larkin is the international bestselling author of This Might Get Me Fired. A Manual for Thriving in the Corporate Entrepreneurial Underground. We discuss what it takes for enterprise businesses to actually innovate, why working Agile won't save you and how you need to be running a portfolio of experiments to actually generate the return on innovation. this might get me fired, innovation, design thinking, disruption yes full 31 e82c1c30-c8fc-43d8-8aaa-5d584453e8cd #30 Lex Roman: Growth Design Previously, Lex led two growth initiatives at The Black Tux, led design, product growth and analytics at LA-based Burner and worked at InVision designing collaboration tools. Past clients of Lex's include: Toyota, Nissan, Macy's, Prosper, Joyable and Deloitte.

We discuss what skills a growth designer needs to develop, the adoption of growth hacking to develop products further and how some of these themes lead to entrepreneurship.

]]> Thu, 9 Jul 2020 09:00:30 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/30-lex-roman-growth-design-KBIW92Yz Previously, Lex led two growth initiatives at The Black Tux, led design, product growth and analytics at LA-based Burner and worked at InVision designing collaboration tools. Past clients of Lex's include: Toyota, Nissan, Macy's, Prosper, Joyable and Deloitte.

We discuss what skills a growth designer needs to develop, the adoption of growth hacking to develop products further and how some of these themes lead to entrepreneurship.

]]> #30 Lex Roman: Growth Design Etch 00:25:20 This time, we talk about the growing area of Growth Design with Lex Roman. Lex is a digital Product Designer who believes in measuring the impact of design. This time, we talk about the growing area of Growth Design with Lex Roman. Lex is a digital Product Designer who believes in measuring the impact of design. yes full 30 371b29c7-5927-4ffb-8301-b4247846e1df #29 Douglas Ferguson: Beyond The Prototype In this episode, we talk about his new book, which serves as a roadmap for navigating the fuzzy area between ideas and outcomes

Have you ever struggled to move a key innovation project forward at work? Based on his experiences running Design Sprints for top companies, Douglas Ferguson wrote Beyond the Prototype to offer practical advice for people shifting from discovery to realization. Full of stories from companies like Google, Liberty Mutual, and Adobe, this guide outlines six steps that every team should take to launch their vision. 

 

Music: Sunrise by Ilya Marfin

]]> Wed, 3 Jun 2020 10:00:03 +0000 ross.chapman@etchuk.com (Ross Chapman, Douglas Ferguson) https://etchpodcast.simplecast.com/episodes/29-douglas-ferguson-beyond-the-prototype-lrPGd9_2 In this episode, we talk about his new book, which serves as a roadmap for navigating the fuzzy area between ideas and outcomes

Have you ever struggled to move a key innovation project forward at work? Based on his experiences running Design Sprints for top companies, Douglas Ferguson wrote Beyond the Prototype to offer practical advice for people shifting from discovery to realization. Full of stories from companies like Google, Liberty Mutual, and Adobe, this guide outlines six steps that every team should take to launch their vision. 

 

Music: Sunrise by Ilya Marfin

]]> #29 Douglas Ferguson: Beyond The Prototype Ross Chapman, Douglas Ferguson 00:41:02 Today's guest is Douglas Ferguson. Douglas is an entrepreneur and human-centered technologist with over 20 years of experience. He is the founder and president of Voltage Control, an Austin-based facilitation agency that specializes in helping teams work better together through participatory decision making and design inspired facilitation techniques. He has helped transform teams from U.S. SOCOM, the Air Force, Adobe, Dropbox, Fidelity, Vrbo, Liberty Mutual, Humana, and SAIC. Today's guest is Douglas Ferguson. Douglas is an entrepreneur and human-centered technologist with over 20 years of experience. He is the founder and president of Voltage Control, an Austin-based facilitation agency that specializes in helping teams work better together through participatory decision making and design inspired facilitation techniques. He has helped transform teams from U.S. SOCOM, the Air Force, Adobe, Dropbox, Fidelity, Vrbo, Liberty Mutual, Humana, and SAIC. voltage control, beyond the prototype, design sprint no full 29 71512c52-20bf-4a53-b390-360ba3ed9388 #28 Lee Duncan: Remote Enterprise This episode, we speak with Lee Duncan, Enterprise Design Sprint Leader at IBM Transformation. Lee has the responsibility of scaling the design sprint methodology across the enterprise and lead thought leadership through experiments and inclusive organisational and external collaboration.

Lee Duncan's opinions are his own and do not express the views or opinions of his employer.

]]> Wed, 29 Apr 2020 08:30:51 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/remote-enterprise-with-lee-duncan-from-ibm-C3VrX_B6 This episode, we speak with Lee Duncan, Enterprise Design Sprint Leader at IBM Transformation. Lee has the responsibility of scaling the design sprint methodology across the enterprise and lead thought leadership through experiments and inclusive organisational and external collaboration.

Lee Duncan's opinions are his own and do not express the views or opinions of his employer.

]]> #28 Lee Duncan: Remote Enterprise Etch 00:43:27 In our latest podcast, we consider how to transition a massive enterprise to remote by sharing a story of a large organisation that has actually done it. In our latest podcast, we consider how to transition a massive enterprise to remote by sharing a story of a large organisation that has actually done it. yes full 28 6dde2071-1bf9-43b5-a55f-7cc43c00819a #27 Dana Publicover: Empathy At Scale Can empathy be scaled within an organisation?

 

Show notes

]]> Fri, 31 Jan 2020 10:00:24 +0000 ross.chapman@etchuk.com (Dana Publicover, Ross Chapman) https://etchpodcast.simplecast.com/episodes/empathy-at-scale-SJ5mdu0k Can empathy be scaled within an organisation?

 

Show notes

]]> #27 Dana Publicover: Empathy At Scale Dana Publicover, Ross Chapman 00:34:14 Can empathy be scaled within an organisation? And if so, how can middle-management get started? We talk to Dana Publicover, founder of Tiny Piñata - a thought partner for changemakers stuck in the grind based out of Greensboro, North Carolina. Can empathy be scaled within an organisation? And if so, how can middle-management get started? We talk to Dana Publicover, founder of Tiny Piñata - a thought partner for changemakers stuck in the grind based out of Greensboro, North Carolina. business, scale, empathy, middle-management yes full 27 7fdc42ba-13c7-420a-ad64-dc90b2b60a48 #26 Tin Kadoic: The Role Of Design At Airbnb Show notes:

]]> Wed, 8 Jan 2020 09:00:02 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/the-role-of-design-at-airbnb-IQjylFxb Show notes:

]]> #26 Tin Kadoic: The Role Of Design At Airbnb Etch 00:38:47 What role can design play in a business? No better person to ask than the design manager at Airbnb, Tin Kadoic. We talked about the role of design, the organisational structure needed to make it work and the culture required to enable people to do their best work. What role can design play in a business? No better person to ask than the design manager at Airbnb, Tin Kadoic. We talked about the role of design, the organisational structure needed to make it work and the culture required to enable people to do their best work. yes full 26 8ba70eb3-dc04-418d-855e-0ea9b158f74b #25 Treat Digital As More Than Just A Channel For A Successful Transformation How digital and organisational transformation comes from a user-first place.

Show notes:

]]> Wed, 18 Dec 2019 16:27:01 +0000 ross.chapman@etchuk.com (Amy Grinstead, Ross Chapman) https://etchpodcast.simplecast.com/episodes/how-to-treat-digital-as-more-than-just-a-channel-for-a-successful-transformation-UjeBxehd How digital and organisational transformation comes from a user-first place.

Show notes:

]]> #25 Treat Digital As More Than Just A Channel For A Successful Transformation Amy Grinstead, Ross Chapman 00:26:32 How digital and organisational transformation comes from a user-first place. How digital and organisational transformation comes from a user-first place. digital transformation, organisational design, innovation, content design no full 25 fe916926-1c1f-435c-8e95-91664b7dda40 #24 PULSECAST: Solo Travel Mon, 16 Dec 2019 15:34:56 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/solo-travel-dtZqsX9o #24 PULSECAST: Solo Travel Etch 00:34:09 Tim sits down with Amy and Harriet to bring you insights and opinions on the rising influence of the solo travel experience. What can be done to attract the market and what are some companies already doing with great success? Tim sits down with Amy and Harriet to bring you insights and opinions on the rising influence of the solo travel experience. What can be done to attract the market and what are some companies already doing with great success? hospitality design, solo travel, design thnking, hotel management, content design, travel strategy, hotel design, travel design, strategy no full 24 352d06f6-c47c-4bec-9359-dc6f4d0b3646 #23 PULSECAST: Influencer and social media mistrust in travel and hospitality Fri, 29 Nov 2019 09:38:19 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/pulsecast-influencer-and-social-media-mistrust-in-travel-and-hospitality-HgkJ4UJi #23 PULSECAST: Influencer and social media mistrust in travel and hospitality Etch 00:30:35 Design Lead Tim Drake sits down with social specialist Chris Robinson as we talk about the state of trust in brands and why certain social approaches and strategies do more harm than good. Also, we talk influencers including artificial intelligence. Design Lead Tim Drake sits down with social specialist Chris Robinson as we talk about the state of trust in brands and why certain social approaches and strategies do more harm than good. Also, we talk influencers including artificial intelligence. social strategy, hospitality, influencers, hospitality innovation, innovation, design thinking, business design, advertising, brand strategy, travel no full 23 0314a2cb-1afc-4010-94d0-f7623f715290 #22 PULSECAST: Travel and hospitality - Slow Travel 11:30 - We discuss why this trend is highly likely to continue to grow and gain momentum and become ingrained in our society.

]]> Wed, 20 Nov 2019 14:47:18 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/pulsecast-travel-and-hospitality-slow-travel-1d1tZnPH 11:30 - We discuss why this trend is highly likely to continue to grow and gain momentum and become ingrained in our society.

]]> #22 PULSECAST: Travel and hospitality - Slow Travel Etch 00:34:07 Tim Drake sits down with Harriet Nicholson our resident strategist at Etch as they talk about Slow Travel offering insights, tips and considerations for businesses operating in the travel and hospitality industry where these growing trends are making a huge and transformative impact. Tim Drake sits down with Harriet Nicholson our resident strategist at Etch as they talk about Slow Travel offering insights, tips and considerations for businesses operating in the travel and hospitality industry where these growing trends are making a huge and transformative impact. digital, holiday trends, slow living, digital transformation, hospitality strategy, travel trends, design holiday, branding, slow travel, design thinking, experience economy, travel strategy no full 22 ae2febae-8472-4c1c-a689-a31bad0918a8 #21 Matthew Goddard: Get Ready For Remote We need to give people the confidence they need to restructure their working practices to embrace the remote working lifestyle. That's the message from Matthew Goddard, MD of UX Consultancy and author of Ready For Remote.

Show notes:

]]> Mon, 28 Oct 2019 14:23:33 +0000 ross.chapman@etchuk.com (Ross Chapman, Matthew Goddard) https://etchpodcast.simplecast.com/episodes/ready-for-remote-qyXrx9wQ We need to give people the confidence they need to restructure their working practices to embrace the remote working lifestyle. That's the message from Matthew Goddard, MD of UX Consultancy and author of Ready For Remote.

Show notes:

]]> #21 Matthew Goddard: Get Ready For Remote Ross Chapman, Matthew Goddard 00:38:22 We need to give people the confidence they need to restructure their working practices to embrace the remote working lifestyle. That's the message from Matthew Goddard, MD of UX Consultancy and author of Ready For Remote. We need to give people the confidence they need to restructure their working practices to embrace the remote working lifestyle. That's the message from Matthew Goddard, MD of UX Consultancy and author of Ready For Remote. remote, design sprint, ux design yes full 21 09c3cf4d-9334-462a-854d-bb0ae9b73f99 #20 Make Transparency Your Policy (Even If The Politicians Won't) Favour:

We'd love to hear what you love about the Etch Podcast. Please add a Review in your favourite podcasting app (ideally Apple) - thanks!

 

Music:

https://icons8.com/music/author/lovefine Temperature's Rising from LoveFine

]]> Thu, 24 Oct 2019 20:47:39 +0000 ross.chapman@etchuk.com (Amy Grinstead, Tim Drake) https://etchpodcast.simplecast.com/episodes/make-transparency-your-policy-even-if-the-politicians-wont-Gzf9cHnM Favour:

We'd love to hear what you love about the Etch Podcast. Please add a Review in your favourite podcasting app (ideally Apple) - thanks!

 

Music:

https://icons8.com/music/author/lovefine Temperature's Rising from LoveFine

]]> #20 Make Transparency Your Policy (Even If The Politicians Won't) Amy Grinstead, Tim Drake 00:24:08 This episode, Tim and Amy talk about the art and the science behind storytelling. It's the oldest form of education, but how can you use a narrative arc in your brand's communications, or presentations? How does user research inform the stories we tell to our customers? What would it be like if politicians followed a design thinking approach to understanding? And the big question: is honesty and transparency always the best policy? This episode, Tim and Amy talk about the art and the science behind storytelling. It's the oldest form of education, but how can you use a narrative arc in your brand's communications, or presentations? How does user research inform the stories we tell to our customers? What would it be like if politicians followed a design thinking approach to understanding? And the big question: is honesty and transparency always the best policy? marketing, branding, innovation, design thinking, design, content design, storytelling no full 20 84db37f3-9e95-40b8-8962-4670b0837cfc #19 How To Avoid Burnout At Work What is creative burnout and is there some science behind it? We talk about the remedies of how to reduce it and further insights from the Google Sprint Conference in Boulder, Colorado. 

Show notes:

]]> Wed, 16 Oct 2019 10:01:20 +0000 ross.chapman@etchuk.com (Amy Grinstead, Ross Chapman) https://etchpodcast.simplecast.com/episodes/how-to-avoid-burnout-j5SZpnwi What is creative burnout and is there some science behind it? We talk about the remedies of how to reduce it and further insights from the Google Sprint Conference in Boulder, Colorado. 

Show notes:

]]> #19 How To Avoid Burnout At Work Amy Grinstead, Ross Chapman 00:28:52 What is creative burnout and is there some science behind it? We talk about the remedies of how to reduce it and further insights from the Google Sprint Conference in Boulder, Colorado. What is creative burnout and is there some science behind it? We talk about the remedies of how to reduce it and further insights from the Google Sprint Conference in Boulder, Colorado. stress, burnout, design sprint yes full 19 99c9f06f-86a9-43e7-b3ed-c3c8164f22c3 #18 When Innovation Doesn't Work Out  "The innovation most companies need will not be authorized." This quote by Greg Larkin, author of This Might Get Me Fired is the topic of discussion in this episode.

Show notes:

 

]]> Tue, 24 Sep 2019 12:34:05 +0000 ross.chapman@etchuk.com (Amy Grinstead, Ross Chapman) https://etchpodcast.simplecast.com/episodes/innovation-doesnt-work-Kk_mg32t  "The innovation most companies need will not be authorized." This quote by Greg Larkin, author of This Might Get Me Fired is the topic of discussion in this episode.

Show notes:

 

]]> #18 When Innovation Doesn't Work Out Amy Grinstead, Ross Chapman 00:29:19 "The innovation most companies need will not be authorized." This quote by Greg Larkin, author of This Might Get Me Fired is the topic of discussion in this episode. We talk about the mental model of outsourcing innovation and why it really works. "The innovation most companies need will not be authorized." This quote by Greg Larkin, author of This Might Get Me Fired is the topic of discussion in this episode. We talk about the mental model of outsourcing innovation and why it really works. consulting agency, innovation yes full 18 54da3c49-ea8f-479a-b02b-6368325dd46c #17 Stop Talking in Business Jargon Jargon, idioms, tone and riddles. Business is full of it. The language we choose can bring people closer or push them away. Why do people use it and how do you know how to say what you mean?

Show notes:

]]> Thu, 19 Sep 2019 10:51:36 +0000 ross.chapman@etchuk.com (Sarah Richards, Amy Grinstead, Ross Chapman) https://etchpodcast.simplecast.com/episodes/stop-talking-in-business-jargon-HRlv5Z_0 Jargon, idioms, tone and riddles. Business is full of it. The language we choose can bring people closer or push them away. Why do people use it and how do you know how to say what you mean?

Show notes:

]]> #17 Stop Talking in Business Jargon Sarah Richards, Amy Grinstead, Ross Chapman 00:32:13 Jargon, idioms, tone and riddles. Business is full of it. The language we choose can bring people closer or push them away. Why do people use it and how do you know how to say what you mean? Jargon, idioms, tone and riddles. Business is full of it. The language we choose can bring people closer or push them away. Why do people use it and how do you know how to say what you mean? business, accessibility, innovation, language, inclusive, content design, copywriting yes full 17 99bfae21-5214-4f52-8f23-1c00b5f9c33c #16 Building Good Habits How do you form good habits, how "speed-bumps" can help, and how to stop reaching for your phone all the time.

Show notes:

]]> Tue, 10 Sep 2019 12:09:41 +0000 ross.chapman@etchuk.com (John Zeratsky, Amy Grinstead, Ross Chapman, Jake Knapp) https://etchpodcast.simplecast.com/episodes/promoting-good-habits-Jv93XV9_ How do you form good habits, how "speed-bumps" can help, and how to stop reaching for your phone all the time.

Show notes:

]]> #16 Building Good Habits John Zeratsky, Amy Grinstead, Ross Chapman, Jake Knapp 00:25:56 How do you form good habits, how "speed-bumps" can help, and how to stop reaching for your phone all the time. How do you form good habits, how "speed-bumps" can help, and how to stop reaching for your phone all the time. habits, etch, content design, design sprint yes full 16 74451031-575c-4aa7-808a-40dabde6c126 #15 Maicol Parker-Chavez: The Problems We Are Trying To Solve Are Changing Constantly Design leadership, problem solving and innovation. Maicol Parker-Chavez is a Business Designer and Design Sprint Facilitator. He helps organisations build better solutions, faster through inclusion and design.

Show notes:

]]> Mon, 22 Jul 2019 10:54:15 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/the-problems-were-trying-to-solve-are-changing-constantly-zgPpDMyT Design leadership, problem solving and innovation. Maicol Parker-Chavez is a Business Designer and Design Sprint Facilitator. He helps organisations build better solutions, faster through inclusion and design.

Show notes:

]]> #15 Maicol Parker-Chavez: The Problems We Are Trying To Solve Are Changing Constantly Etch 00:44:24 Design leadership, problem solving and innovation. Maicol Parker-Chavez is a Business Designer and Design Sprint Facilitator. He helps organisations build better solutions, faster through inclusion and design. Maicol says "We don't like hearing that our ideas suck, but we need to and wouldn't you'd rather hear that your idea sucks after one day than after one month, even one year?" Design leadership, problem solving and innovation. Maicol Parker-Chavez is a Business Designer and Design Sprint Facilitator. He helps organisations build better solutions, faster through inclusion and design. Maicol says "We don't like hearing that our ideas suck, but we need to and wouldn't you'd rather hear that your idea sucks after one day than after one month, even one year?" innovation, business design, design sprint, strategy yes full 15 e9d547f3-35c8-40bb-92ef-d933e8ac0749 #14 Robyn Dooley: Get A Therapist, Not A Mentor Robyn is a learning designer who creates educational experiences that transform careers and better prepare individuals and businesses for the future.

Robyn founded OH, an alternative education company in 2015 when she recognised the growing gap between education and the digital industry. With the world rapidly changing, OH's mission is to tackle the challenges ahead within education and skills, by providing industry-led learning experiences that develop individuals' emotional intelligence and technological skills.

Robyn works with small to large businesses and city districts to co-design and deliver learning programmes that enable talent attraction and development, cultural transformation, and junior-level leadership.

]]> Mon, 10 Jun 2019 06:06:09 +0000 ross.chapman@etchuk.com (Etch, Robyn Dooley, Ross Chapman) https://etchpodcast.simplecast.com/episodes/get-therapist-not-mentor-MgY1m1Zv Robyn is a learning designer who creates educational experiences that transform careers and better prepare individuals and businesses for the future.

Robyn founded OH, an alternative education company in 2015 when she recognised the growing gap between education and the digital industry. With the world rapidly changing, OH's mission is to tackle the challenges ahead within education and skills, by providing industry-led learning experiences that develop individuals' emotional intelligence and technological skills.

Robyn works with small to large businesses and city districts to co-design and deliver learning programmes that enable talent attraction and development, cultural transformation, and junior-level leadership.

]]> #14 Robyn Dooley: Get A Therapist, Not A Mentor Etch, Robyn Dooley, Ross Chapman 00:49:34 Understanding the way that people learn and the reasons why sometimes, businesses don't want to change. We speak with Robyn Dooley. Understanding the way that people learn and the reasons why sometimes, businesses don't want to change. We speak with Robyn Dooley. mentor, learning design, therapist, design no full 14 6ff280d4-4c77-4121-95aa-de9f24370493 #13 Daniel Stillman: Conversation Design Helps People Work Together Daniel Stillman designs conversations for a living, to help people work together better. He wears many hats: teacher, workshop leader, coach, mentor, facilitator, writer and always, a designer.

Show notes:

]]> Fri, 3 May 2019 09:00:08 +0000 ross.chapman@etchuk.com (Etch, Daniel Stillman) https://etchpodcast.simplecast.com/episodes/conservation-design-with-daniel-stillma-_c_1QlxT Daniel Stillman designs conversations for a living, to help people work together better. He wears many hats: teacher, workshop leader, coach, mentor, facilitator, writer and always, a designer.

Show notes:

]]> #13 Daniel Stillman: Conversation Design Helps People Work Together Etch, Daniel Stillman 00:43:47 What is Conversation Design and what does it take to lead a team towards change? We talk to Daniel Stillman about writing books, leading teams and also about his Advanced Facilitation Masterclass in London. What is Conversation Design and what does it take to lead a team towards change? We talk to Daniel Stillman about writing books, leading teams and also about his Advanced Facilitation Masterclass in London. ., facilitation, design, etch, conversation no full 13 1b3b5d7a-f51b-462b-8313-57b3ba58edbb #12 How We Approach Personal Goals And Annual Reviews How do you review your goals? We talk about objective setting and what new trends in design and content marketing are commanding attention. We also discuss whether all agencies should be selling training as a service.

]]> Thu, 25 Apr 2019 09:00:24 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/personal-goals-z_uUGYdu How do you review your goals? We talk about objective setting and what new trends in design and content marketing are commanding attention. We also discuss whether all agencies should be selling training as a service.

]]> #12 How We Approach Personal Goals And Annual Reviews Etch 00:26:27 How do you review your goals? We talk about objective setting and what new trends in design and content marketing are commanding attention. We also discuss whether all agencies should be selling training as a service. How do you review your goals? We talk about objective setting and what new trends in design and content marketing are commanding attention. We also discuss whether all agencies should be selling training as a service. design sprint training, content marketing, content design, design sprint no full 12 58e52b89-c980-44d2-98f8-27a51c332d9e #11 Sexist Apps And Biased Algorithms In 2019 Bias in algorithms is a major topic at the moment. We talk about "Technically Wrong", a book on that very subject, by Sara Wachter-Boetticher.

Show notes:

]]> Sat, 16 Feb 2019 12:09:00 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/sexist-apps-and-biased-algorithms-in-bad1b391 Bias in algorithms is a major topic at the moment. We talk about "Technically Wrong", a book on that very subject, by Sara Wachter-Boetticher.

Show notes:

]]> #11 Sexist Apps And Biased Algorithms In 2019 Etch 00:38:52 Bias in algorithms is a major topic at the moment. We talk about "Technically Wrong", a book on that very subject, by Sara Wachter-Boetticher. Bias in algorithms is a major topic at the moment. We talk about "Technically Wrong", a book on that very subject, by Sara Wachter-Boetticher. design, podcast, chapman, sprint, amy, etch, business, bias, sprints, ross, grinstead no full 11 9d651bec-23bb-45d6-90bb-0325bf8f80fd #10 Tim Herbig: Leading In Agile How can you lead in Agile? We chat with Tim Herbig, a passionate product leader, remote work enthusiast, author and speaker about Lateral Leadership (the title of his new book).

Tim's book is published by Sense & Respond Press and is available on Amazon and other selected places.

Show notes:

]]> Thu, 24 Jan 2019 06:07:00 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/lead-in-agile-with-tim-herbig-1b0ff1fa How can you lead in Agile? We chat with Tim Herbig, a passionate product leader, remote work enthusiast, author and speaker about Lateral Leadership (the title of his new book).

Tim's book is published by Sense & Respond Press and is available on Amazon and other selected places.

Show notes:

]]> #10 Tim Herbig: Leading In Agile Etch 00:41:28 How can you lead in Agile? We chat with Tim Herbig, a passionate product leader, remote work enthusiast, author and speaker about Lateral Leadership (the title of his new book). How can you lead in Agile? We chat with Tim Herbig, a passionate product leader, remote work enthusiast, author and speaker about Lateral Leadership (the title of his new book). lateral, linkedin, podcast, etch, remote, herbig, leader, speaker, tim, product, leadership, business yes full 10 2d3a630c-2a5b-4d9a-8731-786c4440a2bb #9 Laïla von Alvensleben: Work Remote Principles To Enable Teams To Scale As someone who does it day in, day out, what does good remote design really look like and what principles should one learn? We talk to Laïla von Alvensleben about her work in remote design thinking. 

Over the years, Laïla has researched Remote Design Thinking and shared insights with the design community to help them be creative while free to choose the life you want. She's also worked as a UX designer at Hanno—a fully remote design team—helping startups, non-profits and enterprises launch digital products and services. Together they designed the Remote Starter Kit to give everyone all the tools, processes and tips to kick off their remote work experience.

Laïla now coaches and advises teams and organisations on remote work.

]]> Thu, 3 Jan 2019 16:09:00 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/work-remote-with-laila-von-alvensleben-bb8452eb As someone who does it day in, day out, what does good remote design really look like and what principles should one learn? We talk to Laïla von Alvensleben about her work in remote design thinking. 

Over the years, Laïla has researched Remote Design Thinking and shared insights with the design community to help them be creative while free to choose the life you want. She's also worked as a UX designer at Hanno—a fully remote design team—helping startups, non-profits and enterprises launch digital products and services. Together they designed the Remote Starter Kit to give everyone all the tools, processes and tips to kick off their remote work experience.

Laïla now coaches and advises teams and organisations on remote work.

]]> #9 Laïla von Alvensleben: Work Remote Principles To Enable Teams To Scale Etch 00:33:07 As someone who does it day in, day out, what does good remote design really look like and what principles should one learn? We talk to Laïla von Alvensleben about her work in remote design thinking. As someone who does it day in, day out, what does good remote design really look like and what principles should one learn? We talk to Laïla von Alvensleben about her work in remote design thinking. hanno, remote, podcast, sprint, alvensleben, work, ross, business, laila, chapman, von, mural, etch, design, sprints no full 9 9c53ffbd-045f-4017-b6c9-8cb3f5759281 #8 Sarah Richards: What We Mean By Content Design Content design, how teams are using it and what trends to look out for in 2019. We chat with Sarah Richards, founder of the content design movement and ex-head of content design for the Government Digital Service (GDS). 

After leaving GDS, Sarah took her knowledge and wrote the respected and highly popular Content Design – a book for anyone creating user-centred content.

She also launched Content Design London to provide training and consultation in content strategy and content design for governments, charities and organisations in the UK and worldwide.

Sarah is also a respected and in-demand speaker and shares her expertise to audiences at conferences, meet-ups and events globally.

]]> Thu, 20 Dec 2018 15:52:00 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/what-we-mean-by-content-design-with-21a516e7 Content design, how teams are using it and what trends to look out for in 2019. We chat with Sarah Richards, founder of the content design movement and ex-head of content design for the Government Digital Service (GDS). 

After leaving GDS, Sarah took her knowledge and wrote the respected and highly popular Content Design – a book for anyone creating user-centred content.

She also launched Content Design London to provide training and consultation in content strategy and content design for governments, charities and organisations in the UK and worldwide.

Sarah is also a respected and in-demand speaker and shares her expertise to audiences at conferences, meet-ups and events globally.

]]> #8 Sarah Richards: What We Mean By Content Design Etch 00:42:32 Content design, how teams are using it and what trends to look out for in 2019. We chat with Sarah Richards, founder of the content design movement and ex-head of content design for the Government Digital Service (GDS). Content design, how teams are using it and what trends to look out for in 2019. We chat with Sarah Richards, founder of the content design movement and ex-head of content design for the Government Digital Service (GDS). content, podcast, etch, ross, design, innovation, business, collaboration, teamwork, sprints, chapman, sprint, strategy no full 8 712e2db6-6c03-ccb3-cc74-1062270dde19 #7 John Zeratsky: Making Time And Finding Focus You can design time. We talk to John Zeratsky about his new book (with Jake Knapp) called Make Time, a new book about finding focus and energy in your daily life. We talk to John about some of the tactics shared in the book, where his fascination with time management came from and we also talk about sailing across the globe. 

Show notes:

]]> Mon, 29 Oct 2018 10:16:00 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/making-time-with-john-zeratsky-ecf0ce32 You can design time. We talk to John Zeratsky about his new book (with Jake Knapp) called Make Time, a new book about finding focus and energy in your daily life. We talk to John about some of the tactics shared in the book, where his fascination with time management came from and we also talk about sailing across the globe. 

Show notes:

]]> #7 John Zeratsky: Making Time And Finding Focus Etch 00:49:00 You can design time. We talk to John Zeratsky about his new book (with Jake Knapp) called Make Time, a new book about finding focus and energy in your daily life. We talk to John about some of the tactics shared in the book, where his fascination with time management came from and we also talk about sailing across the globe. You can design time. We talk to John Zeratsky about his new book (with Jake Knapp) called Make Time, a new book about finding focus and energy in your daily life. We talk to John about some of the tactics shared in the book, where his fascination with time management came from and we also talk about sailing across the globe. zeratsky, sail, john, podcast, make, time, design, sprint, sprints, chapman, sailing, etch, ross, business, yacht no full 7 c7fb751d-de56-a51c-8965-1b834dcc5250 #6 Richard Banfield: Scaling The Design Sprint To The Enterprise How do you scale a framework like the design sprint? We talk to Richard Banfield, CEO of Fresh Tilled Soil, a leading user interface design firm in the U.S. We talk about his new book, Enterprise Design Sprints that has been released for free on InVision's Design Better channel and what he hopes to achieve in the use of the design sprint methodology. 

Show notes:

]]> Thu, 27 Sep 2018 13:38:00 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/scaling-the-design-sprint-to-the-29adb80c How do you scale a framework like the design sprint? We talk to Richard Banfield, CEO of Fresh Tilled Soil, a leading user interface design firm in the U.S. We talk about his new book, Enterprise Design Sprints that has been released for free on InVision's Design Better channel and what he hopes to achieve in the use of the design sprint methodology. 

Show notes:

]]> #6 Richard Banfield: Scaling The Design Sprint To The Enterprise Etch 00:26:27 How do you scale a framework like the design sprint? We talk to Richard Banfield, CEO of Fresh Tilled Soil, a leading user interface design firm in the U.S. We talk about his new book, Enterprise Design Sprints that has been released for free on InVision's Design Better channel and what he hopes to achieve in the use of the design sprint methodology. How do you scale a framework like the design sprint? We talk to Richard Banfield, CEO of Fresh Tilled Soil, a leading user interface design firm in the U.S. We talk about his new book, Enterprise Design Sprints that has been released for free on InVision's Design Better channel and what he hopes to achieve in the use of the design sprint methodology. podcast, etch, enterprise, invision, banfield, sprint, sprints, design, business, ross, richard, chapman no full 6 53302f6e-c5c2-b50a-c1ec-84c0b64e2a28 #5 Do You Need A Mentor? Is having a mentor important? What is it like to be a mentee? And is reverse-mentoring just a trend or incredibly valuable to employers and employees?

Show notes:

]]> Mon, 17 Sep 2018 17:19:00 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/do-you-need-a-mentor-d45bf5b5 Is having a mentor important? What is it like to be a mentee? And is reverse-mentoring just a trend or incredibly valuable to employers and employees?

Show notes:

]]> #5 Do You Need A Mentor? Etch 00:28:47 Is having a mentor important? What is it like to be a mentee? And is reverse-mentoring just a trend or incredibly valuable to employers and employees? Is having a mentor important? What is it like to be a mentee? And is reverse-mentoring just a trend or incredibly valuable to employers and employees? business, etch, mentor, sprints, chapman, ross, mentorship, amy, mentee, podcast, grinstead no full 5 ca877d96-84c2-cd34-014d-f682d09b5f2e #4 Jake Knapp: Design Sprints We interview New York Times Bestselling Author of Sprint: Jake Knapp. We talk about what it takes to facilitate a Design Sprint, about whether taste is important and a bit about his upcoming book Make Time. 

Show notes:

]]> Thu, 16 Aug 2018 16:00:00 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/design-sprints-with-jake-knapp-author-of-eef107c2 We interview New York Times Bestselling Author of Sprint: Jake Knapp. We talk about what it takes to facilitate a Design Sprint, about whether taste is important and a bit about his upcoming book Make Time. 

Show notes:

]]> #4 Jake Knapp: Design Sprints Etch 00:47:10 We interview New York Times Bestselling Author of Sprint: Jake Knapp. We talk about what it takes to facilitate a Design Sprint, about whether taste is important and a bit about his upcoming book Make Time. We interview New York Times Bestselling Author of Sprint: Jake Knapp. We talk about what it takes to facilitate a Design Sprint, about whether taste is important and a bit about his upcoming book Make Time. business, sprint, sprints, time, jake, podcast, make, design, knapp, etch no full 4 bdcf5f01-6f3f-5fb5-6cdf-ae10c1a764f5 #3 How To Start Doing Design Research How should we start with design research and what does it enable businesses to do and uncover?

Show notes:

]]> Tue, 14 Aug 2018 15:10:00 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/how-to-start-doing-design-research-12abaf37 How should we start with design research and what does it enable businesses to do and uncover?

Show notes:

]]> #3 How To Start Doing Design Research Etch 00:23:07 How should we start with design research and what does it enable businesses to do and uncover? How should we start with design research and what does it enable businesses to do and uncover? design, business, research no full 3 0cd8d801-809b-e158-592f-5d07b14d6840 #2 Personal Branding And Shouting Into The Void Is Self Promotion important? Why should you do it and when is it appropriate to shout about yourself, but not adding to the noise?

Show notes:

]]> Mon, 13 Aug 2018 08:35:00 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/personal-branding-shouting-into-the-void-e247640e Is Self Promotion important? Why should you do it and when is it appropriate to shout about yourself, but not adding to the noise?

Show notes:

]]> #2 Personal Branding And Shouting Into The Void Etch 00:36:03 Is Self Promotion important? Why should you do it and when is it appropriate to shout about yourself, but not adding to the noise? Is Self Promotion important? Why should you do it and when is it appropriate to shout about yourself, but not adding to the noise? amy, podcast, chapman, branding, design, etch, ross, sprint, self, promotion, personal, grinstead no full 2 d0ee2dc9-0899-7ce6-913d-adad4b30e4db #1 How To Get Started With Content Design For our inaugural episode we talk Content Design. What it is, how teams can get started and where it came from. We share our own insights on what to be aware of and what to do within your first 100 days as a content designer. 

We also broach the subject of how content design is a role in itself and how content and design can work together in harmony to better meet user needs.

Show notes:

]]> Wed, 25 Jul 2018 12:20:00 +0000 ross.chapman@etchuk.com (Etch) https://etchpodcast.simplecast.com/episodes/how-to-get-started-with-content-design-5d6d19ed For our inaugural episode we talk Content Design. What it is, how teams can get started and where it came from. We share our own insights on what to be aware of and what to do within your first 100 days as a content designer. 

We also broach the subject of how content design is a role in itself and how content and design can work together in harmony to better meet user needs.

Show notes:

]]> #1 How To Get Started With Content Design Etch 00:40:00 For our inaugural episode we talk Content Design. What it is, how teams can get started and where it came from. We share our own insights on what to be aware of and what to do within your first 100 days as a content designer. For our inaugural episode we talk Content Design. What it is, how teams can get started and where it came from. We share our own insights on what to be aware of and what to do within your first 100 days as a content designer. design, content, etch no full 1