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    <title>Care Rewritten | Ending the Trauma of Care Together</title>
    <description>The trauma of healthcare isn&apos;t a compassion problem. It&apos;s a systems problem. 
This podcast is for those that know good people are working inside broken systems, and are tired of pretending that emotional harm, burnout, and moral injury are just &quot;part of the job.&quot;

Hosted by a former pediatric oncology nurse and founder of The Butterfly Pig and Innovative Care Institute, Mary Jenner explores how we can reduce medical trauma. We discuss emotionally safe practice, patient and family empowerment, quality improvement, and how small shifts can change everything.</description>
    <copyright>2026 Innovative Care Institute</copyright>
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    <pubDate>Wed, 27 May 2026 13:00:00 +0000</pubDate>
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      <title>Care Rewritten | Ending the Trauma of Care Together</title>
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    <itunes:summary>The trauma of healthcare isn&apos;t a compassion problem. It&apos;s a systems problem. 
This podcast is for those that know good people are working inside broken systems, and are tired of pretending that emotional harm, burnout, and moral injury are just &quot;part of the job.&quot;

Hosted by a former pediatric oncology nurse and founder of The Butterfly Pig and Innovative Care Institute, Mary Jenner explores how we can reduce medical trauma. We discuss emotionally safe practice, patient and family empowerment, quality improvement, and how small shifts can change everything.</itunes:summary>
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    <itunes:keywords>patient advocate, medical trauma, child life specialist, emotional harm, healthcare leader, child life care, medical play, moral injury, nurse, pediatric care, patient, healthcare, quality improvement</itunes:keywords>
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      <itunes:name>Innovative Care Institute</itunes:name>
      <itunes:email>mary@icarei.org</itunes:email>
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      <title>Cross-Industry Innovation : How to Turn Bedside Threats into Human Centered Solutions</title>
      <description><![CDATA[<p>What if the secret to fixing the most persistent, frustrating problems in healthcare didn't actually live inside a hospital at all? </p>
<p>After a massive webinar I hosted last year, I received hundreds of five-star reviews and a tidal wave of support. But do you know what my brain did? It blew up the eight one-star reviews to mean so much more. </p>
<p>Our brains are literally wired for survival to scan for threats and focus on the negative...</p>
<p>So if we want to build a system capable of sustainable change, we have to deliberately shift our mindset and look beyond our own clinical walls. </p>
<p>Press play to start "borrowing genius" from some unexpected places to rewire your threat perception, activate your solution-oriented mindset, and operationalize emotional safety for your patients from the inside out. </p>
<p> </p>
<p><strong>PS. Start thinking outside the clinical box 👉🏻</strong> <a href="https://thrivenetwork.icarei.org/checkout/rewriting-care-together?coupon_code=LAUNCH" target="_blank" rel="noopener noreferrer">CLICK HERE</a> to get free access to our discussion space where clinicians, leaders, and innovators from all backgrounds are coming together to rewrite care.</p>
]]></description>
      <pubDate>Wed, 27 May 2026 13:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/cross-industry-innovation-how-to-turn-bedside-threats-into-human-centered-solutions-OGRTEUr6</link>
      <content:encoded><![CDATA[<p>What if the secret to fixing the most persistent, frustrating problems in healthcare didn't actually live inside a hospital at all? </p>
<p>After a massive webinar I hosted last year, I received hundreds of five-star reviews and a tidal wave of support. But do you know what my brain did? It blew up the eight one-star reviews to mean so much more. </p>
<p>Our brains are literally wired for survival to scan for threats and focus on the negative...</p>
<p>So if we want to build a system capable of sustainable change, we have to deliberately shift our mindset and look beyond our own clinical walls. </p>
<p>Press play to start "borrowing genius" from some unexpected places to rewire your threat perception, activate your solution-oriented mindset, and operationalize emotional safety for your patients from the inside out. </p>
<p> </p>
<p><strong>PS. Start thinking outside the clinical box 👉🏻</strong> <a href="https://thrivenetwork.icarei.org/checkout/rewriting-care-together?coupon_code=LAUNCH" target="_blank" rel="noopener noreferrer">CLICK HERE</a> to get free access to our discussion space where clinicians, leaders, and innovators from all backgrounds are coming together to rewrite care.</p>
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      <itunes:title>Cross-Industry Innovation : How to Turn Bedside Threats into Human Centered Solutions</itunes:title>
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      <itunes:summary>What if the secret to fixing the most persistent, frustrating problems in healthcare didn&apos;t actually live inside a hospital at all? Press play to start &quot;borrowing genius&quot; from some unexpected places to rewire your threat perception, activate your solution-oriented mindset, and operationalize emotional safety for your patients from the inside out. </itunes:summary>
      <itunes:subtitle>What if the secret to fixing the most persistent, frustrating problems in healthcare didn&apos;t actually live inside a hospital at all? Press play to start &quot;borrowing genius&quot; from some unexpected places to rewire your threat perception, activate your solution-oriented mindset, and operationalize emotional safety for your patients from the inside out. </itunes:subtitle>
      <itunes:keywords>healthcare innovation, nicu trauma, pediatric oncology, psychosocial support, trauma informed care, medical play, nurse burnout, clinical advocacy, patient experience, parent advocacy, healthcare systems, pediatric toys, changing healthcare, children’s toys, interprofessional collaboration, medical trauma, patient safety, medical toys, pediatric healthcare, hospital play, child life specialist, family-centered care, informed consent, innovation, patient autonomy</itunes:keywords>
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      <title>Turning Down the Heat : How Frontline Healthcare Workers Can Lead</title>
      <description><![CDATA[<p>Right now, the emotional temperature of healthcare is <i>hot</i>. Staffing shortages, safety events, and relentless pressure have pushed our nervous systems into survival mode. </p>
<p>And when you are in survival mode, what happens? Your brain's alarm system takes over, your frontal lobe goes quiet, and you literally cannot access the part of your brain where solutions and creativity live. </p>
<p>That's why we are turning on the cold water... and exploring why good initiatives fail and how we can stop waiting for top-down changes and start cooling the system down ourselves - teaspoon by teaspoon. </p>
<p>Press play to learn how to access your own power, step out of survival mode, and lead change from the inside out.  </p>
<p><strong>P.S. </strong><a href="http://icarei.org/pledge" target="_blank" rel="noopener noreferrer"><strong>TAKE THE PLEDGE</strong></a> to join the movement and step into the THRIVE Network<strong> </strong>the dedicated space where frontline clinicians and leaders share real, raw bedside learnings so no one has to fight the fires alone.</p>
]]></description>
      <pubDate>Wed, 20 May 2026 13:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/turning-down-the-heat-how-frontline-healthcare-workers-can-lead-mmciAhKb</link>
      <content:encoded><![CDATA[<p>Right now, the emotional temperature of healthcare is <i>hot</i>. Staffing shortages, safety events, and relentless pressure have pushed our nervous systems into survival mode. </p>
<p>And when you are in survival mode, what happens? Your brain's alarm system takes over, your frontal lobe goes quiet, and you literally cannot access the part of your brain where solutions and creativity live. </p>
<p>That's why we are turning on the cold water... and exploring why good initiatives fail and how we can stop waiting for top-down changes and start cooling the system down ourselves - teaspoon by teaspoon. </p>
<p>Press play to learn how to access your own power, step out of survival mode, and lead change from the inside out.  </p>
<p><strong>P.S. </strong><a href="http://icarei.org/pledge" target="_blank" rel="noopener noreferrer"><strong>TAKE THE PLEDGE</strong></a> to join the movement and step into the THRIVE Network<strong> </strong>the dedicated space where frontline clinicians and leaders share real, raw bedside learnings so no one has to fight the fires alone.</p>
]]></content:encoded>
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      <itunes:title>Turning Down the Heat : How Frontline Healthcare Workers Can Lead</itunes:title>
      <itunes:author>Mary Jenner</itunes:author>
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      <itunes:summary>Right now, the emotional temperature of healthcare is hot. Staffing shortages, safety events, and relentless pressure have pushed our nervous systems into survival mode. That&apos;s why we are turning on the &quot;cold water&quot; to explore why good initiatives fail and how we can stop waiting for top-down changes and start cooling the system down ourselves.</itunes:summary>
      <itunes:subtitle>Right now, the emotional temperature of healthcare is hot. Staffing shortages, safety events, and relentless pressure have pushed our nervous systems into survival mode. That&apos;s why we are turning on the &quot;cold water&quot; to explore why good initiatives fail and how we can stop waiting for top-down changes and start cooling the system down ourselves.</itunes:subtitle>
      <itunes:keywords>healthcare innovation, nicu trauma, pediatric oncology, psychosocial support, trauma informed care, medical play, nurse burnout, clinical advocacy, patient experience, parent advocacy, healthcare systems, pediatric toys, changing healthcare, children’s toys, interprofessional collaboration, medical trauma, patient safety, medical toys, pediatric healthcare, hospital play, child life specialist, family-centered care, informed consent, patient autonomy</itunes:keywords>
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      <title>Atraumatic Care : How to Create Value Driven Change</title>
      <description><![CDATA[<p>Evidence doesn’t implement itself... You can have the best research in the world and the most skilled clinicians on the floor, but if the culture isn't built to receive innovation, the status quo will always win. </p>
<p>I spent years watching children have experiences that were far more traumatic than they needed to be - not because the staff didn't care, but because the system wasn't built to support their values. So, we are pulling back the curtain on the operational values that act as the delivery mechanism for atraumatic care. </p>
<p>Press play to learn why "caring" isn't enough and how to build the infrastructure that turns clinical knowledge into bedside reality. </p>
<p> </p>
<p>P.S. Move your team from survival mode to sustainable excellence 👉 <a href="https://calendly.com/mary-thebutterflypig/meeting-with-mary-jenner-clone" target="_blank" rel="noopener noreferrer">BOOK A CALL</a> to see how we can help your team move from "survival mode" to "sustainable excellence."</p>
]]></description>
      <pubDate>Wed, 13 May 2026 13:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/atraumatic-care-how-to-create-value-driven-transformation-8mZwF_Fu</link>
      <content:encoded><![CDATA[<p>Evidence doesn’t implement itself... You can have the best research in the world and the most skilled clinicians on the floor, but if the culture isn't built to receive innovation, the status quo will always win. </p>
<p>I spent years watching children have experiences that were far more traumatic than they needed to be - not because the staff didn't care, but because the system wasn't built to support their values. So, we are pulling back the curtain on the operational values that act as the delivery mechanism for atraumatic care. </p>
<p>Press play to learn why "caring" isn't enough and how to build the infrastructure that turns clinical knowledge into bedside reality. </p>
<p> </p>
<p>P.S. Move your team from survival mode to sustainable excellence 👉 <a href="https://calendly.com/mary-thebutterflypig/meeting-with-mary-jenner-clone" target="_blank" rel="noopener noreferrer">BOOK A CALL</a> to see how we can help your team move from "survival mode" to "sustainable excellence."</p>
]]></content:encoded>
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      <itunes:title>Atraumatic Care : How to Create Value Driven Change</itunes:title>
      <itunes:author>Mary Jenner</itunes:author>
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      <itunes:summary>Evidence doesn’t implement itself... You can have the best research in the world and the most skilled clinicians on the floor, but if the culture isn&apos;t built to receive innovation, the status quo will always win. Press play to learn why &quot;caring&quot; isn&apos;t enough and how to build the infrastructure that turns clinical knowledge into bedside reality. </itunes:summary>
      <itunes:subtitle>Evidence doesn’t implement itself... You can have the best research in the world and the most skilled clinicians on the floor, but if the culture isn&apos;t built to receive innovation, the status quo will always win. Press play to learn why &quot;caring&quot; isn&apos;t enough and how to build the infrastructure that turns clinical knowledge into bedside reality. </itunes:subtitle>
      <itunes:keywords>healthcare innovation, nicu trauma, pediatric oncology, psychosocial support, trauma informed care, medical play, nurse burnout, clinical advocacy, patient experience, parent advocacy, healthcare systems, pediatric toys, changing healthcare, children’s toys, interprofessional collaboration, medical trauma, patient safety, medical toys, pediatric healthcare, hospital play, child life specialist, family-centered care, informed consent, patient autonomy</itunes:keywords>
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      <title>QI Projects : How to Bridge Frontline and Leadership</title>
      <description><![CDATA[<p>Quality improvement project is a term commonly thrown around in the hospital setting. It's often viewed as a checkbox to climb the clinical ladder or something to pad a resume. But what if I told you that QI projects are actually the most misunderstood, and most strategic, tools you have? </p>
<p>They aren't just about compliance or accreditation. They are the bridge between the innovation you’re already doing at the bedside and the institutional scaling your organization needs. </p>
<p>That's why we’re reframing the "busy work" of QI into a mechanism for frontline advocacy. We’re talking about how to translate nursing intuition into the data-driven language leadership actually speaks, so your solutions finally get the investment they deserve. </p>
<p>Press play to learn how to turn your "small" bedside ideas into systemic shifts that make it impossible for leadership to look away.</p>
<p> </p>
<p>PS. Stop reinventing the wheel in your own team 👉 Join the <a href="https://thrive.icarei.org/jointhenetwork" target="_blank" rel="noopener noreferrer">THRIVE Network</a> to see what’s already been done, access our QI masterclass, and start measuring the outcomes that actually move the needle.</p>
]]></description>
      <pubDate>Wed, 6 May 2026 13:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/qi-projects-how-to-bridge-frontline-and-leadership-02Zw9MNN</link>
      <content:encoded><![CDATA[<p>Quality improvement project is a term commonly thrown around in the hospital setting. It's often viewed as a checkbox to climb the clinical ladder or something to pad a resume. But what if I told you that QI projects are actually the most misunderstood, and most strategic, tools you have? </p>
<p>They aren't just about compliance or accreditation. They are the bridge between the innovation you’re already doing at the bedside and the institutional scaling your organization needs. </p>
<p>That's why we’re reframing the "busy work" of QI into a mechanism for frontline advocacy. We’re talking about how to translate nursing intuition into the data-driven language leadership actually speaks, so your solutions finally get the investment they deserve. </p>
<p>Press play to learn how to turn your "small" bedside ideas into systemic shifts that make it impossible for leadership to look away.</p>
<p> </p>
<p>PS. Stop reinventing the wheel in your own team 👉 Join the <a href="https://thrive.icarei.org/jointhenetwork" target="_blank" rel="noopener noreferrer">THRIVE Network</a> to see what’s already been done, access our QI masterclass, and start measuring the outcomes that actually move the needle.</p>
]]></content:encoded>
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      <itunes:title>QI Projects : How to Bridge Frontline and Leadership</itunes:title>
      <itunes:author>Mary Jenner</itunes:author>
      <itunes:duration>00:15:17</itunes:duration>
      <itunes:summary>Quality Improvement Project is a term commonly thrown around in the hospital setting. It&apos;s often viewed as a checkbox to climb the clinical ladder or something to pad a resume. But what if I told you that QI projects are actually the most misunderstood and most strategic tools you have? </itunes:summary>
      <itunes:subtitle>Quality Improvement Project is a term commonly thrown around in the hospital setting. It&apos;s often viewed as a checkbox to climb the clinical ladder or something to pad a resume. But what if I told you that QI projects are actually the most misunderstood and most strategic tools you have? </itunes:subtitle>
      <itunes:keywords>healthcare innovation, nicu trauma, pediatric oncology, psychosocial support, trauma informed care, medical play, nurse burnout, clinical advocacy, patient experience, parent advocacy, healthcare systems, pediatric toys, changing healthcare, children’s toys, interprofessional collaboration, medical trauma, patient safety, medical toys, pediatric healthcare, hospital play, child life specialist, family-centered care, informed consent, quality improvement, patient autonomy</itunes:keywords>
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      <title>The Power of Pause in Healthcare</title>
      <description><![CDATA[<p>When a procedure begins to escalate, our natural instinct is to "just get it done." But forcing care in a room with a rising emotional temperature doesn't save time… it creates secondary trauma for the patient, the parent, and the clinician.</p>
<p>That’s why we are exploring a structured clinical intervention designed to downshift the nervous system and move a team out of survival mode. An intentional pause allows for better preparation, nervous system regulation, and ultimately, safer and more efficient clinical outcomes.</p>
<p>Press play to learn how to move from "forcing care" to "structured resets" that protect your staff and your patients.</p>
<p>P.S. Ready to pilot the Pause Protocol in your unit? <a href="https://thrive.icarei.org/" target="_blank" rel="noopener noreferrer">CLICK HERE</a> to access the QI Project Starter Kit, including the measurable dot phrase and family-facing pamphlets.</p>
]]></description>
      <pubDate>Wed, 29 Apr 2026 13:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/the-power-of-pause-in-healthcare-ZFLi9y3p</link>
      <content:encoded><![CDATA[<p>When a procedure begins to escalate, our natural instinct is to "just get it done." But forcing care in a room with a rising emotional temperature doesn't save time… it creates secondary trauma for the patient, the parent, and the clinician.</p>
<p>That’s why we are exploring a structured clinical intervention designed to downshift the nervous system and move a team out of survival mode. An intentional pause allows for better preparation, nervous system regulation, and ultimately, safer and more efficient clinical outcomes.</p>
<p>Press play to learn how to move from "forcing care" to "structured resets" that protect your staff and your patients.</p>
<p>P.S. Ready to pilot the Pause Protocol in your unit? <a href="https://thrive.icarei.org/" target="_blank" rel="noopener noreferrer">CLICK HERE</a> to access the QI Project Starter Kit, including the measurable dot phrase and family-facing pamphlets.</p>
]]></content:encoded>
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      <itunes:title>The Power of Pause in Healthcare</itunes:title>
      <itunes:author>Mary Jenner</itunes:author>
      <itunes:duration>00:09:19</itunes:duration>
      <itunes:summary>When a procedure begins to escalate, our natural instinct is to &quot;just get it done.&quot; But forcing care in a room with a rising emotional temperature doesn&apos;t save time… it creates secondary trauma for the patient, the parent, and the clinician. Press play to learn how to move from &quot;forcing care&quot; to &quot;structured resets&quot; that protect your staff and your patients.</itunes:summary>
      <itunes:subtitle>When a procedure begins to escalate, our natural instinct is to &quot;just get it done.&quot; But forcing care in a room with a rising emotional temperature doesn&apos;t save time… it creates secondary trauma for the patient, the parent, and the clinician. Press play to learn how to move from &quot;forcing care&quot; to &quot;structured resets&quot; that protect your staff and your patients.</itunes:subtitle>
      <itunes:keywords>healthcare innovation, nicu trauma, pediatric oncology, psychosocial support, trauma informed care, medical play, nurse burnout, clinical advocacy, patient experience, parent advocacy, healthcare systems, pediatric toys, changing healthcare, children’s toys, interprofessional collaboration, medical trauma, patient safety, medical toys, pediatric healthcare, hospital play, child life specialist, family-centered care, informed consent, patient autonomy</itunes:keywords>
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      <title>Medical Play as Infrastructure in Care</title>
      <description><![CDATA[<p>What if rushing through procedures to "save time” actually created the resistance and trauma we are trying to avoid? </p>
<p>Slowing down to integrate medical play isn't an indulgence… it’s evidence-based infrastructure.</p>
<p>New data from a multi-hospital study reveals the impact that just one interaction can have on patient anxiety and cooperation. When we move play out of the "optional" category and into the system itself, we reduce the need for sedation, lower procedural time, and transform parents from helpless observers into powerful partners in care.</p>
<p>Press play to see how shifting your unit’s "emotional temperature" through play is the ultimate efficiency strategy.</p>
<p>P.S. Want to see the data for yourself? <a href="https://carerewritten.com/starttheconversation" target="_blank" rel="noopener noreferrer">CLICK HERE</a> to access the multi-hospital study on the measurable impact of medical play tools in clinical settings.</p>
]]></description>
      <pubDate>Wed, 22 Apr 2026 13:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/medical-play-as-infrastructure-in-care-Iaw_zCPq</link>
      <content:encoded><![CDATA[<p>What if rushing through procedures to "save time” actually created the resistance and trauma we are trying to avoid? </p>
<p>Slowing down to integrate medical play isn't an indulgence… it’s evidence-based infrastructure.</p>
<p>New data from a multi-hospital study reveals the impact that just one interaction can have on patient anxiety and cooperation. When we move play out of the "optional" category and into the system itself, we reduce the need for sedation, lower procedural time, and transform parents from helpless observers into powerful partners in care.</p>
<p>Press play to see how shifting your unit’s "emotional temperature" through play is the ultimate efficiency strategy.</p>
<p>P.S. Want to see the data for yourself? <a href="https://carerewritten.com/starttheconversation" target="_blank" rel="noopener noreferrer">CLICK HERE</a> to access the multi-hospital study on the measurable impact of medical play tools in clinical settings.</p>
]]></content:encoded>
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      <itunes:title>Medical Play as Infrastructure in Care</itunes:title>
      <itunes:author>Mary Jenner</itunes:author>
      <itunes:duration>00:14:52</itunes:duration>
      <itunes:summary>What if rushing through procedures to &quot;save time” actually created the resistance and trauma we are trying to avoid? Press play to see how shifting your unit’s &quot;emotional temperature&quot; through play is the ultimate efficiency strategy.</itunes:summary>
      <itunes:subtitle>What if rushing through procedures to &quot;save time” actually created the resistance and trauma we are trying to avoid? Press play to see how shifting your unit’s &quot;emotional temperature&quot; through play is the ultimate efficiency strategy.</itunes:subtitle>
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      <title>Micro Moments: Frontline Innovation in Healthcare</title>
      <description><![CDATA[<p>Innovation is often romanticized as breakthrough technology, but in healthcare, it usually begins with a clinician quietly solving a problem. </p>
<p>When we rely on individual workarounds and "jerry-rigged" solutions to get through a shift, we unknowingly increase cognitive load and clinical risk.</p>
<p>It is time to look inward at where your team is currently "making do" and turn those micro-decisions into sustainable, scalable products and frameworks. Moving away from survival mode and toward proactive, trauma-informed design reduces mental load and prevents the compounding effects of healthcare-induced trauma.</p>
<p>For those of you with busy scheduled, this Micro Moments episode will show you how to identify the innovation gaps in your unit and stop reinventing the wheel.</p>
<p>P.S. Ready to elevate the conversation in your organization? <a href="http://icarei.org/pledge" target="_blank" rel="noopener noreferrer">TAKE THE PLEDGE </a>and access actionable insights for frontline innovators.</p>
]]></description>
      <pubDate>Wed, 15 Apr 2026 13:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/micro-moments-frontline-innovation-in-healthcare-wz_bdtXN</link>
      <content:encoded><![CDATA[<p>Innovation is often romanticized as breakthrough technology, but in healthcare, it usually begins with a clinician quietly solving a problem. </p>
<p>When we rely on individual workarounds and "jerry-rigged" solutions to get through a shift, we unknowingly increase cognitive load and clinical risk.</p>
<p>It is time to look inward at where your team is currently "making do" and turn those micro-decisions into sustainable, scalable products and frameworks. Moving away from survival mode and toward proactive, trauma-informed design reduces mental load and prevents the compounding effects of healthcare-induced trauma.</p>
<p>For those of you with busy scheduled, this Micro Moments episode will show you how to identify the innovation gaps in your unit and stop reinventing the wheel.</p>
<p>P.S. Ready to elevate the conversation in your organization? <a href="http://icarei.org/pledge" target="_blank" rel="noopener noreferrer">TAKE THE PLEDGE </a>and access actionable insights for frontline innovators.</p>
]]></content:encoded>
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      <itunes:title>Micro Moments: Frontline Innovation in Healthcare</itunes:title>
      <itunes:author>Mary Jenner</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/95a4e847-5d6c-4869-8710-619079df0c98/5b64d402-5c78-4d03-812e-697eb1f3ac33/3000x3000/editable_mary_jenner_pod_cover_mockups.jpg?aid=rss_feed"/>
      <itunes:duration>00:05:51</itunes:duration>
      <itunes:summary>Want to end the trauma of care in less time? This Micro Moment episode will show you how to identify the innovation gaps in your unit - in just five minutes - so you can stop reinventing the wheel. </itunes:summary>
      <itunes:subtitle>Want to end the trauma of care in less time? This Micro Moment episode will show you how to identify the innovation gaps in your unit - in just five minutes - so you can stop reinventing the wheel. </itunes:subtitle>
      <itunes:keywords>healthcare innovation, nicu trauma, pediatric oncology, psychosocial support, trauma informed care, medical play, nurse burnout, clinical advocacy, patient experience, parent advocacy, healthcare systems, pediatric toys, changing healthcare, children’s toys, interprofessional collaboration, medical trauma, patient safety, medical toys, pediatric healthcare, hospital play, child life specialist, family-centered care, informed consent, patient autonomy</itunes:keywords>
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      <title>Teamwork that is Structural, Not Relational in Nursing</title>
      <description><![CDATA[<p>Why do pizza parties and bowling nights fail to fix nurse burnout? Because there is a critical difference between relational teamwork and structural teamwork...</p>
<p>Relying on personal friendships for psychological safety is a dangerous strategy for patient safety and nurse retention. So we are breaking down some real world examples to help your team learn how to build operationalized help seeking into your unit’s daily workflow - moving from "who you know" to "how we work".</p>
<p>Press play to see which tools can help you lower the psychological cost of asking for help.</p>
<p>P.S. Interested in examining your own organization through this lens? <a href="https://carerewritten.com/starttheconversation" target="_blank" rel="noopener noreferrer">CLICK HERE</a> to see where teamwork can be amplified in your world.</p>
]]></description>
      <pubDate>Wed, 8 Apr 2026 10:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/teamwork-that-is-structural-not-relational-in-nursing-aDy1kU4a</link>
      <content:encoded><![CDATA[<p>Why do pizza parties and bowling nights fail to fix nurse burnout? Because there is a critical difference between relational teamwork and structural teamwork...</p>
<p>Relying on personal friendships for psychological safety is a dangerous strategy for patient safety and nurse retention. So we are breaking down some real world examples to help your team learn how to build operationalized help seeking into your unit’s daily workflow - moving from "who you know" to "how we work".</p>
<p>Press play to see which tools can help you lower the psychological cost of asking for help.</p>
<p>P.S. Interested in examining your own organization through this lens? <a href="https://carerewritten.com/starttheconversation" target="_blank" rel="noopener noreferrer">CLICK HERE</a> to see where teamwork can be amplified in your world.</p>
]]></content:encoded>
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      <itunes:title>Teamwork that is Structural, Not Relational in Nursing</itunes:title>
      <itunes:author>Mary Jenner</itunes:author>
      <itunes:duration>00:09:49</itunes:duration>
      <itunes:summary>In an industry facing a retention crisis, we have to realize that nursing staff don’t leave because the work is hard - they leave because the work feels lonely. That’s why we are moving the conversation beyond bowling nights and &quot;pizza party culture&quot; to talk about what actually works.</itunes:summary>
      <itunes:subtitle>In an industry facing a retention crisis, we have to realize that nursing staff don’t leave because the work is hard - they leave because the work feels lonely. That’s why we are moving the conversation beyond bowling nights and &quot;pizza party culture&quot; to talk about what actually works.</itunes:subtitle>
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      <title>Public Perception of the Brand: How to Become a Healthcare Center of Emotional Excellence</title>
      <description><![CDATA[<p>Trust is the ultimate market differentiator. In an era of healthcare choice, patients aren't just looking for the best surgeons - they’re looking for the safest environment. That’s why we are talking about the power of "Micro-Moments" and how a single eye-contact connection can change a patient’s life forever. </p>
<p>Press play to start “leading the herd” by becoming centers of emotional excellence. Let’s rewrite care together. </p>
<p>P.S. <a href="http://icarei.org/pledge/" target="_blank" rel="noopener noreferrer">TAKE THE PLEDGE</a> to join the movement and get actionable tips on how to elevate your organization in this world.</p>
]]></description>
      <pubDate>Mon, 30 Mar 2026 13:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/public-perception-of-the-brand-how-to-become-a-healthcare-center-of-emotional-excellence-G6SRfCOO</link>
      <content:encoded><![CDATA[<p>Trust is the ultimate market differentiator. In an era of healthcare choice, patients aren't just looking for the best surgeons - they’re looking for the safest environment. That’s why we are talking about the power of "Micro-Moments" and how a single eye-contact connection can change a patient’s life forever. </p>
<p>Press play to start “leading the herd” by becoming centers of emotional excellence. Let’s rewrite care together. </p>
<p>P.S. <a href="http://icarei.org/pledge/" target="_blank" rel="noopener noreferrer">TAKE THE PLEDGE</a> to join the movement and get actionable tips on how to elevate your organization in this world.</p>
]]></content:encoded>
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      <itunes:title>Public Perception of the Brand: How to Become a Healthcare Center of Emotional Excellence</itunes:title>
      <itunes:author>Mary Jenner</itunes:author>
      <itunes:duration>00:12:19</itunes:duration>
      <itunes:summary>Trust is the ultimate market differentiator. In an era of healthcare choice, patients aren&apos;t just looking for the best surgeons - they’re looking for the safest environment. That’s why we are talking about the power of &quot;Micro-Moments&quot; and how a single eye-contact connection can change a patient’s life forever.</itunes:summary>
      <itunes:subtitle>Trust is the ultimate market differentiator. In an era of healthcare choice, patients aren&apos;t just looking for the best surgeons - they’re looking for the safest environment. That’s why we are talking about the power of &quot;Micro-Moments&quot; and how a single eye-contact connection can change a patient’s life forever.</itunes:subtitle>
      <itunes:keywords>healthcare innovation, nicu trauma, pediatric oncology, psychosocial support, trauma informed care, medical play, nurse burnout, clinical advocacy, patient experience, parent advocacy, healthcare systems, pediatric toys, changing healthcare, children’s toys, interprofessional collaboration, medical trauma, patient safety, medical toys, pediatric healthcare, hospital play, child life specialist, family-centered care, informed consent, patient autonomy</itunes:keywords>
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      <title>CFO: The Cost of Medical Trauma</title>
      <description><![CDATA[<p>Survival mode is the most expensive line item on your balance sheet.</p>
<p>Medical trauma isn't "fluffy"... it’s costing the healthcare system billions in nurse turnover, failed procedures, and late-stage diagnoses. </p>
<p>We’re doing the math and breaking down the ROI of emotional safety - like how saving five minutes per procedure compounds into 750 hours of reclaimed labor per year.</p>
<p>Press play to see why the most successful children's hospitals in the world treat emotional health as an essential investment, not a luxury.</p>
<p>P.S. <a href="https://docs.google.com/spreadsheets/d/1R2UZg1OueLmIrAN79X86pcexk1QMyQin/edit?gid=525111573#gid=525111573" target="_blank" rel="noopener noreferrer">DOWNLOAD THIS SPREADHEET</a> to start making micro-shifts in your organization that will make preventative care effective and more affordable 🧸🏥</p>
]]></description>
      <pubDate>Mon, 30 Mar 2026 13:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/cfo-the-cost-of-medical-trauma-tu5kLRqp</link>
      <content:encoded><![CDATA[<p>Survival mode is the most expensive line item on your balance sheet.</p>
<p>Medical trauma isn't "fluffy"... it’s costing the healthcare system billions in nurse turnover, failed procedures, and late-stage diagnoses. </p>
<p>We’re doing the math and breaking down the ROI of emotional safety - like how saving five minutes per procedure compounds into 750 hours of reclaimed labor per year.</p>
<p>Press play to see why the most successful children's hospitals in the world treat emotional health as an essential investment, not a luxury.</p>
<p>P.S. <a href="https://docs.google.com/spreadsheets/d/1R2UZg1OueLmIrAN79X86pcexk1QMyQin/edit?gid=525111573#gid=525111573" target="_blank" rel="noopener noreferrer">DOWNLOAD THIS SPREADHEET</a> to start making micro-shifts in your organization that will make preventative care effective and more affordable 🧸🏥</p>
]]></content:encoded>
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      <itunes:title>CFO: The Cost of Medical Trauma</itunes:title>
      <itunes:author>Mary Jenner</itunes:author>
      <itunes:duration>00:11:03</itunes:duration>
      <itunes:summary>Medical trauma isn&apos;t &quot;fluffy&quot;... it’s costing the healthcare system billions in nurse turnover, failed procedures, and late-stage diagnoses. We’re doing the math and breaking down the ROI of emotional safety - like how saving five minutes per procedure compounds into 750 hours of reclaimed labor per year.</itunes:summary>
      <itunes:subtitle>Medical trauma isn&apos;t &quot;fluffy&quot;... it’s costing the healthcare system billions in nurse turnover, failed procedures, and late-stage diagnoses. We’re doing the math and breaking down the ROI of emotional safety - like how saving five minutes per procedure compounds into 750 hours of reclaimed labor per year.</itunes:subtitle>
      <itunes:keywords>healthcare innovation, nicu trauma, pediatric oncology, psychosocial support, trauma informed care, medical play, nurse burnout, clinical advocacy, patient experience, parent advocacy, healthcare systems, pediatric toys, changing healthcare, children’s toys, interprofessional collaboration, medical trauma, patient safety, medical toys, pediatric healthcare, hospital play, child life specialist, family-centered care, informed consent, patient autonomy</itunes:keywords>
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      <title>The Innovative Care Institute : How We Are Prioritizing Emotional Safety</title>
      <description><![CDATA[<p>The truth is, standardized care is failing our children's nervous systems...</p>
<p>We’ve built hospitals that are masterpieces of physical engineering, but what about the emotional architecture? We are pulling back the curtain on the Innovative Care Institute - the "Think Tank" designed to bridge the gap between clinical efficiency and felt safety. </p>
<p>This goes beyond “nice ideas” into the mechanics behind the future of pediatric medicine. </p>
<p>Press play to start operationalizing empathy and measuring what has historically been invisible. </p>
<p>P.S. Is your organization dedicated to prioritizing emotional safety too? <i>🦋👉 </i><a href="https://thrive.icarei.org/join" target="_blank" rel="noopener noreferrer"><i>TAKE THE PLEDGE</i></a></p>
]]></description>
      <pubDate>Mon, 30 Mar 2026 13:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/the-innovative-care-institute-how-we-are-prioritizing-emotional-safety-8SqOxj0_</link>
      <content:encoded><![CDATA[<p>The truth is, standardized care is failing our children's nervous systems...</p>
<p>We’ve built hospitals that are masterpieces of physical engineering, but what about the emotional architecture? We are pulling back the curtain on the Innovative Care Institute - the "Think Tank" designed to bridge the gap between clinical efficiency and felt safety. </p>
<p>This goes beyond “nice ideas” into the mechanics behind the future of pediatric medicine. </p>
<p>Press play to start operationalizing empathy and measuring what has historically been invisible. </p>
<p>P.S. Is your organization dedicated to prioritizing emotional safety too? <i>🦋👉 </i><a href="https://thrive.icarei.org/join" target="_blank" rel="noopener noreferrer"><i>TAKE THE PLEDGE</i></a></p>
]]></content:encoded>
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      <itunes:title>The Innovative Care Institute : How We Are Prioritizing Emotional Safety</itunes:title>
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      <itunes:summary>We’ve built hospitals that are masterpieces of physical engineering, but what about the emotional architecture? We are pulling back the curtain on the Innovative Care Institute - the &quot;Think Tank&quot; designed to bridge the gap between clinical efficiency and felt safety. </itunes:summary>
      <itunes:subtitle>We’ve built hospitals that are masterpieces of physical engineering, but what about the emotional architecture? We are pulling back the curtain on the Innovative Care Institute - the &quot;Think Tank&quot; designed to bridge the gap between clinical efficiency and felt safety. </itunes:subtitle>
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      <title>Parents and Patients : The CORE of the Care Team</title>
      <description><![CDATA[<p>Advocate like a child… because your life, and their trust, depends on it.</p>
<p>Why do we teach children to be quiet for the comfort of adults, especially when they are in pain? </p>
<p>As a parent, there is nothing harder than being on the wrong side of a locked NICU door. That’s why we’re deconstructing the "hierarchy of silence" and uncovering why the most essential member of the care team is the one holding the child’s hand.</p>
<p>Press play to learn why "patient-centered care" is a hollow phrase until parents are empowered to borrow their child's calm and speak up when the system tries to shut them out.</p>
<p>P.S. Start empowering your family’s voice in the medical system <i>🦋👉  </i><a href="https://www.instagram.com/reel/DMlPpBiSrKg/?igsh=NTc4MTIwNjQ2YQ==" target="_blank" rel="noopener noreferrer"><i>WATCH THE VIDEO</i></a></p>
]]></description>
      <pubDate>Mon, 30 Mar 2026 13:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/parents-and-patients-the-core-of-the-care-team-ApJP_qb9</link>
      <content:encoded><![CDATA[<p>Advocate like a child… because your life, and their trust, depends on it.</p>
<p>Why do we teach children to be quiet for the comfort of adults, especially when they are in pain? </p>
<p>As a parent, there is nothing harder than being on the wrong side of a locked NICU door. That’s why we’re deconstructing the "hierarchy of silence" and uncovering why the most essential member of the care team is the one holding the child’s hand.</p>
<p>Press play to learn why "patient-centered care" is a hollow phrase until parents are empowered to borrow their child's calm and speak up when the system tries to shut them out.</p>
<p>P.S. Start empowering your family’s voice in the medical system <i>🦋👉  </i><a href="https://www.instagram.com/reel/DMlPpBiSrKg/?igsh=NTc4MTIwNjQ2YQ==" target="_blank" rel="noopener noreferrer"><i>WATCH THE VIDEO</i></a></p>
]]></content:encoded>
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      <itunes:title>Parents and Patients : The CORE of the Care Team</itunes:title>
      <itunes:author>Mary Jenner</itunes:author>
      <itunes:duration>00:23:19</itunes:duration>
      <itunes:summary>As a parent, there is nothing harder than being on the wrong side of a locked NICU door. That’s why we’re deconstructing the &quot;hierarchy of silence&quot; and uncovering why the most essential member of the care team is the one holding the child’s hand.</itunes:summary>
      <itunes:subtitle>As a parent, there is nothing harder than being on the wrong side of a locked NICU door. That’s why we’re deconstructing the &quot;hierarchy of silence&quot; and uncovering why the most essential member of the care team is the one holding the child’s hand.</itunes:subtitle>
      <itunes:keywords>healthcare innovation, nicu trauma, pediatric oncology, psychosocial support, trauma informed care, medical play, nurse burnout, clinical advocacy, patient experience, parent advocacy, healthcare systems, pediatric toys, changing healthcare, children’s toys, interprofessional collaboration, medical trauma, patient safety, medical toys, pediatric healthcare, hospital play, child life specialist, family-centered care, informed consent, patient autonomy</itunes:keywords>
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      <description><![CDATA[<p>Shame is a paralyzing clinical error.</p>
<p>No one goes into pediatric nursing wanting to restrain a child, yet thousands of nurses leave their shifts feeling a deep, moral ache. </p>
<p>Consider this episode is a sanctuary for the clinician in survival mode. </p>
<p>Press play to redesign the “path” of your unit so that the most humane action is also the easiest one to take. This isn’t about doing more, it’s about being supported to do what you were called to do.</p>
<p>P.S. <a href="http://icarei.org/pledge" target="_blank" rel="noopener noreferrer">Take the pledge</a> and join the THRIVE NETWORK here 🦋</p>
]]></description>
      <pubDate>Mon, 30 Mar 2026 13:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/trauma-informed-care-for-nurses-lZd0sjnD</link>
      <content:encoded><![CDATA[<p>Shame is a paralyzing clinical error.</p>
<p>No one goes into pediatric nursing wanting to restrain a child, yet thousands of nurses leave their shifts feeling a deep, moral ache. </p>
<p>Consider this episode is a sanctuary for the clinician in survival mode. </p>
<p>Press play to redesign the “path” of your unit so that the most humane action is also the easiest one to take. This isn’t about doing more, it’s about being supported to do what you were called to do.</p>
<p>P.S. <a href="http://icarei.org/pledge" target="_blank" rel="noopener noreferrer">Take the pledge</a> and join the THRIVE NETWORK here 🦋</p>
]]></content:encoded>
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      <itunes:title>Trauma Informed Care for Nurses</itunes:title>
      <itunes:author>Mary Jenner</itunes:author>
      <itunes:duration>00:16:14</itunes:duration>
      <itunes:summary>No one goes into pediatric nursing wanting to restrain a child, yet thousands of nurses leave their shifts feeling a deep, moral ache. Consider this episode is a sanctuary for the clinician in survival mode. </itunes:summary>
      <itunes:subtitle>No one goes into pediatric nursing wanting to restrain a child, yet thousands of nurses leave their shifts feeling a deep, moral ache. Consider this episode is a sanctuary for the clinician in survival mode. </itunes:subtitle>
      <itunes:keywords>healthcare innovation, nicu trauma, pediatric oncology, psychosocial support, trauma informed care, medical play, nurse burnout, clinical advocacy, patient experience, parent advocacy, healthcare systems, pediatric toys, changing healthcare, children’s toys, interprofessional collaboration, medical trauma, patient safety, medical toys, pediatric healthcare, hospital play, child life specialist, family-centered care, informed consent, patient autonomy</itunes:keywords>
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      <description><![CDATA[<p>Child Life is not just "the iPad and toy department."</p>
<p>When we relegate emotional safety to a single role, we set the entire system up for failure. It’s important that we redefine the Child Life Specialist as the "Lead Architect" of a hospital's emotional culture. </p>
<p>Listen in to tackle the "invisible time sinks" that occur when we don't utilize Child Life at the top of their scope and see why it’s time to move them from the sidelines to the center of every clinical round.</p>
<p>P.S. Start the conversation with your leadership team around making care human again 🦋👉 <a href="https://carerewritten.com/starttheconversation" target="_blank" rel="noopener noreferrer">DOWNLOAD THE SPEAKING KIT</a></p>
]]></description>
      <pubDate>Mon, 30 Mar 2026 13:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/child-life-team-development-relationship-collaboration-4ZLiKk_a</link>
      <content:encoded><![CDATA[<p>Child Life is not just "the iPad and toy department."</p>
<p>When we relegate emotional safety to a single role, we set the entire system up for failure. It’s important that we redefine the Child Life Specialist as the "Lead Architect" of a hospital's emotional culture. </p>
<p>Listen in to tackle the "invisible time sinks" that occur when we don't utilize Child Life at the top of their scope and see why it’s time to move them from the sidelines to the center of every clinical round.</p>
<p>P.S. Start the conversation with your leadership team around making care human again 🦋👉 <a href="https://carerewritten.com/starttheconversation" target="_blank" rel="noopener noreferrer">DOWNLOAD THE SPEAKING KIT</a></p>
]]></content:encoded>
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      <itunes:title>Child Life Team Development: Relationship &amp; Collaboration</itunes:title>
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      <itunes:summary>When we relegate emotional safety to a single role, we set the entire system up for failure. It’s important that we redefine the Child Life Specialist as the &quot;Lead Architect&quot; of a hospital&apos;s emotional culture so we can tackle those &quot;invisible time sinks&quot; together. </itunes:summary>
      <itunes:subtitle>When we relegate emotional safety to a single role, we set the entire system up for failure. It’s important that we redefine the Child Life Specialist as the &quot;Lead Architect&quot; of a hospital&apos;s emotional culture so we can tackle those &quot;invisible time sinks&quot; together. </itunes:subtitle>
      <itunes:keywords>healthcare innovation, nicu trauma, pediatric oncology, psychosocial support, trauma informed care, medical play, nurse burnout, clinical advocacy, patient experience, parent advocacy, healthcare systems, pediatric toys, changing healthcare, children’s toys, interprofessional collaboration, medical trauma, patient safety, medical toys, pediatric healthcare, hospital play, child life specialist, family-centered care, informed consent, patient autonomy</itunes:keywords>
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      <title>Nursing Leadership: Staffing Solutions &amp; Communication</title>
      <description><![CDATA[<p>Adding more bodies to a broken system just creates more chaos with more people inside it.</p>
<p>Every nurse wants better staffing, but the real crisis is a lack of "mechanisms," not just people. </p>
<p>We’re pulling back the curtain to take a bold look at how we distribute the emotional load of a shift. We’re calling out the "paperclip appreciation" culture and looking at the real-world tools that ACTUALLY prevent burnout.</p>
<p>Press play to see how you can keep your nurses at the bedside without asking them to override their own biology.</p>
<p>P.S. You don’t have to choose between surviving your shift and being proud of how care felt 🦋👉 <a href="https://carerewritten.com/starttheconversation" target="_blank" rel="noopener noreferrer">DOWNLOAD THE SLIDE DECK</a> that will start conversations about trauma informed care in your organization.</p>
]]></description>
      <pubDate>Mon, 30 Mar 2026 13:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/nursing-leadership-staffing-solutions-communication-FQvQhkK3</link>
      <content:encoded><![CDATA[<p>Adding more bodies to a broken system just creates more chaos with more people inside it.</p>
<p>Every nurse wants better staffing, but the real crisis is a lack of "mechanisms," not just people. </p>
<p>We’re pulling back the curtain to take a bold look at how we distribute the emotional load of a shift. We’re calling out the "paperclip appreciation" culture and looking at the real-world tools that ACTUALLY prevent burnout.</p>
<p>Press play to see how you can keep your nurses at the bedside without asking them to override their own biology.</p>
<p>P.S. You don’t have to choose between surviving your shift and being proud of how care felt 🦋👉 <a href="https://carerewritten.com/starttheconversation" target="_blank" rel="noopener noreferrer">DOWNLOAD THE SLIDE DECK</a> that will start conversations about trauma informed care in your organization.</p>
]]></content:encoded>
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      <itunes:title>Nursing Leadership: Staffing Solutions &amp; Communication</itunes:title>
      <itunes:author>Mary Jenner</itunes:author>
      <itunes:duration>00:11:54</itunes:duration>
      <itunes:summary>Every nurse wants better staffing, but the real crisis is a lack of &quot;mechanisms,&quot; not just people. We’re pulling back the curtain to take a bold look at how we distribute the emotional load of a shift. We’re calling out the &quot;paperclip appreciation&quot; culture and looking at the real-world tools that ACTUALLY prevent burnout.</itunes:summary>
      <itunes:subtitle>Every nurse wants better staffing, but the real crisis is a lack of &quot;mechanisms,&quot; not just people. We’re pulling back the curtain to take a bold look at how we distribute the emotional load of a shift. We’re calling out the &quot;paperclip appreciation&quot; culture and looking at the real-world tools that ACTUALLY prevent burnout.</itunes:subtitle>
      <itunes:keywords>healthcare innovation, nicu trauma, pediatric oncology, psychosocial support, trauma informed care, medical play, nurse burnout, clinical advocacy, patient experience, parent advocacy, healthcare systems, pediatric toys, changing healthcare, children’s toys, interprofessional collaboration, medical trauma, patient safety, medical toys, pediatric healthcare, hospital play, child life specialist, family-centered care, informed consent, patient autonomy</itunes:keywords>
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      <title>Emotional Safety is Everyone’s Job</title>
      <description><![CDATA[<p>If a child is held down, the system has already failed.</p>
<p>We often say emotional safety is the job of the "specialist," but what happens when the specialist isn't in the room? </p>
<p>We’re looking at why we suspend compassion to complete a task and how that one moment of "autopilot" can create a lifetime of medical avoidance.</p>
<p>It’s time to stop treating emotional harm as an outlier and start recognizing it as a shared clinical responsibility for every person in a white coat or a set of scrubs.</p>
<p>P.S. Get ideas to bring more joy and fun to your littlest patients 🦋👉 <a href="https://apps.apple.com/us/app/playful-prescriptions/id6747300259" rel="noopener noreferrer">DOWNLOAD THE PLAYFUL PRESCRIPTIONS APP</a></p>
]]></description>
      <pubDate>Mon, 30 Mar 2026 13:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/emotional-safety-is-everyones-job-SAy1_mki</link>
      <content:encoded><![CDATA[<p>If a child is held down, the system has already failed.</p>
<p>We often say emotional safety is the job of the "specialist," but what happens when the specialist isn't in the room? </p>
<p>We’re looking at why we suspend compassion to complete a task and how that one moment of "autopilot" can create a lifetime of medical avoidance.</p>
<p>It’s time to stop treating emotional harm as an outlier and start recognizing it as a shared clinical responsibility for every person in a white coat or a set of scrubs.</p>
<p>P.S. Get ideas to bring more joy and fun to your littlest patients 🦋👉 <a href="https://apps.apple.com/us/app/playful-prescriptions/id6747300259" rel="noopener noreferrer">DOWNLOAD THE PLAYFUL PRESCRIPTIONS APP</a></p>
]]></content:encoded>
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      <itunes:title>Emotional Safety is Everyone’s Job</itunes:title>
      <itunes:author>Mary Jenner</itunes:author>
      <itunes:duration>00:21:28</itunes:duration>
      <itunes:summary>We often say emotional safety is the job of the &quot;specialist,&quot; but what happens when the specialist isn&apos;t in the room? We’re looking at why we suspend compassion to complete a task and how that one moment of &quot;autopilot&quot; can create a lifetime of medical avoidance.</itunes:summary>
      <itunes:subtitle>We often say emotional safety is the job of the &quot;specialist,&quot; but what happens when the specialist isn&apos;t in the room? We’re looking at why we suspend compassion to complete a task and how that one moment of &quot;autopilot&quot; can create a lifetime of medical avoidance.</itunes:subtitle>
      <itunes:keywords>healthcare innovation, nicu trauma, pediatric oncology, psychosocial support, trauma informed care, medical play, nurse burnout, clinical advocacy, patient experience, parent advocacy, healthcare systems, pediatric toys, changing healthcare, children’s toys, interprofessional collaboration, medical trauma, patient safety, medical toys, pediatric healthcare, pediatric advocate, hospital play, child life specialist, family-centered care, informed consent, patient autonomy</itunes:keywords>
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      <title>Patient Experience and Quality : How to Move Beyond Scores to &quot;Felt Safety&quot;</title>
      <description><![CDATA[<p>You can’t manage what you don’t measure.</p>
<p>Hospitals track falls, medication errors, and infections… but where is the dashboard for emotional harm? </p>
<p>If you’re a Quality and Safety Leader for your organization, this episode is for you. We’re moving beyond "Patient Experience" scores and into the neuroscience of felt safety.</p>
<p>Press play to see how to operationalize nervous system logic to create a center of excellence that patients - and staff - will never want to leave.</p>
<p>P.S. Join the <a href="https://thrive.icarei.org/join" target="_blank" rel="noopener noreferrer">THRIVE NETWORK</a> and see how your team can operationalize emotional safety 🧸🩺</p>
]]></description>
      <pubDate>Mon, 30 Mar 2026 13:00:00 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/patient-experience-and-quality-how-to-move-beyond-scores-to-felt-safety-Jtzo21s1</link>
      <content:encoded><![CDATA[<p>You can’t manage what you don’t measure.</p>
<p>Hospitals track falls, medication errors, and infections… but where is the dashboard for emotional harm? </p>
<p>If you’re a Quality and Safety Leader for your organization, this episode is for you. We’re moving beyond "Patient Experience" scores and into the neuroscience of felt safety.</p>
<p>Press play to see how to operationalize nervous system logic to create a center of excellence that patients - and staff - will never want to leave.</p>
<p>P.S. Join the <a href="https://thrive.icarei.org/join" target="_blank" rel="noopener noreferrer">THRIVE NETWORK</a> and see how your team can operationalize emotional safety 🧸🩺</p>
]]></content:encoded>
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      <itunes:title>Patient Experience and Quality : How to Move Beyond Scores to &quot;Felt Safety&quot;</itunes:title>
      <itunes:author>Mary Jenner</itunes:author>
      <itunes:duration>00:14:02</itunes:duration>
      <itunes:summary>Hospitals track falls, medication errors, and infections… but where is the dashboard for emotional harm? If you’re a Quality and Safety Leader for your organization, this episode is for you. We’re moving beyond &quot;Patient Experience&quot; scores and into the neuroscience of felt safety.</itunes:summary>
      <itunes:subtitle>Hospitals track falls, medication errors, and infections… but where is the dashboard for emotional harm? If you’re a Quality and Safety Leader for your organization, this episode is for you. We’re moving beyond &quot;Patient Experience&quot; scores and into the neuroscience of felt safety.</itunes:subtitle>
      <itunes:keywords>healthcare innovation, nicu trauma, pediatric oncology, psychosocial support, trauma informed care, medical play, nurse burnout, clinical advocacy, patient experience, parent advocacy, healthcare systems, pediatric toys, changing healthcare, children’s toys, interprofessional collaboration, medical trauma, patient safety, medical toys, pediatric healthcare, hospital play, child life specialist, family-centered care, informed consent, patient autonomy</itunes:keywords>
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      <title>Care Rewritten : The Origin Story</title>
      <description><![CDATA[<p>The medical world sees a diagnosis. A child sees a matching toy. </p>
<p>What happens when a pediatric oncology nurse realizes the system she loves is unintentionally breaking the spirits of the children she serves? We’re going back to the hospital room where a simple toy flipped the script on a traumatic blood draw and sparked a global movement.</p>
<p>Press play to go behind the scenes and see how one small spark of play can dismantle a mountain of medical fear.</p>
<p><i>P.S. Make care human again and start your journey toward trauma-informed advocacy 🦋👉 </i><a href="https://www.instagram.com/reel/DMlPpBiSrKg/?igsh=NTc4MTIwNjQ2YQ%3D%3D" target="_blank" rel="noopener noreferrer"><i>WATCH THE VIDEO</i></a></p>
]]></description>
      <pubDate>Sun, 29 Mar 2026 17:21:54 +0000</pubDate>
      <author>mary@icarei.org (Mary Jenner)</author>
      <link>https://care-rewritten.simplecast.com/episodes/care-rewritten-the-origin-story-z3QCw5rf</link>
      <content:encoded><![CDATA[<p>The medical world sees a diagnosis. A child sees a matching toy. </p>
<p>What happens when a pediatric oncology nurse realizes the system she loves is unintentionally breaking the spirits of the children she serves? We’re going back to the hospital room where a simple toy flipped the script on a traumatic blood draw and sparked a global movement.</p>
<p>Press play to go behind the scenes and see how one small spark of play can dismantle a mountain of medical fear.</p>
<p><i>P.S. Make care human again and start your journey toward trauma-informed advocacy 🦋👉 </i><a href="https://www.instagram.com/reel/DMlPpBiSrKg/?igsh=NTc4MTIwNjQ2YQ%3D%3D" target="_blank" rel="noopener noreferrer"><i>WATCH THE VIDEO</i></a></p>
]]></content:encoded>
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      <itunes:title>Care Rewritten : The Origin Story</itunes:title>
      <itunes:author>Mary Jenner</itunes:author>
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      <itunes:summary>The medical world sees a diagnosis. A child sees a matching toy. Press play to go behind the scenes and see how one small spark of play can dismantle a mountain of medical fear.</itunes:summary>
      <itunes:subtitle>The medical world sees a diagnosis. A child sees a matching toy. Press play to go behind the scenes and see how one small spark of play can dismantle a mountain of medical fear.</itunes:subtitle>
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