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    <title>Experiencing Healthcare Podcast</title>
    <description>Welcome to the Experiencing Healthcare Podcast with Matt Staub. Our goal is to provide you with experiential healthcare information and leadership ideas that you can learn from.</description>
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    <pubDate>Wed, 8 Apr 2026 06:00:00 +0000</pubDate>
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      <title>Experiencing Healthcare Podcast</title>
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    <itunes:summary>Welcome to the Experiencing Healthcare Podcast with Matt Staub. Our goal is to provide you with experiential healthcare information and leadership ideas that you can learn from.</itunes:summary>
    <itunes:author>James Preston, Matt Staub</itunes:author>
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      <title>Quarter 1 at Your Health</title>
      <description><![CDATA[<p>What if the healthcare system your loved one relies on doesn't even know they need help until it's too late — and what would it look like if it did?</p>
<p>In this Q1 2026 episode, Jamie Preston sits down with Matt Staub, CEO of Your Health, for a candid and wide-ranging look at how one of the country's largest home-based care providers is navigating the evolving landscape of value-based care, population health, and the human experience at the center of it all. Matt brings his characteristic clarity and heart to a conversation that is equal parts strategy, story, and honest reckoning with what the system still gets wrong.</p>
<p><strong>Key topics covered:</strong></p>
<ul>
 <li>Why 11% of patients account for 67% of all healthcare spending — and why most of them don't know they're in an ACO</li>
 <li>The evolution of value-based care: from quality-over-cost to outcomes + patient experience over total costs</li>
 <li>How Your Health is becoming proactive — not reactive — about falls, readmissions, and high-needs patients</li>
 <li>The quiet crisis of patient trust: down from 71% in 2020 to just 33% today, and what the correlation means for hospitalizations</li>
 <li>Real stories: a 79-year-old patient who went from barely existing to living fully — and Matt's own mom, who hasn't fallen since leaving the hospital after her stroke</li>
</ul>
<p>If you work in healthcare, advocate for someone in the system, or simply believe that better is possible — this episode will change the way you see what care can be.</p>
]]></description>
      <pubDate>Wed, 8 Apr 2026 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p>What if the healthcare system your loved one relies on doesn't even know they need help until it's too late — and what would it look like if it did?</p>
<p>In this Q1 2026 episode, Jamie Preston sits down with Matt Staub, CEO of Your Health, for a candid and wide-ranging look at how one of the country's largest home-based care providers is navigating the evolving landscape of value-based care, population health, and the human experience at the center of it all. Matt brings his characteristic clarity and heart to a conversation that is equal parts strategy, story, and honest reckoning with what the system still gets wrong.</p>
<p><strong>Key topics covered:</strong></p>
<ul>
 <li>Why 11% of patients account for 67% of all healthcare spending — and why most of them don't know they're in an ACO</li>
 <li>The evolution of value-based care: from quality-over-cost to outcomes + patient experience over total costs</li>
 <li>How Your Health is becoming proactive — not reactive — about falls, readmissions, and high-needs patients</li>
 <li>The quiet crisis of patient trust: down from 71% in 2020 to just 33% today, and what the correlation means for hospitalizations</li>
 <li>Real stories: a 79-year-old patient who went from barely existing to living fully — and Matt's own mom, who hasn't fallen since leaving the hospital after her stroke</li>
</ul>
<p>If you work in healthcare, advocate for someone in the system, or simply believe that better is possible — this episode will change the way you see what care can be.</p>
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      <itunes:title>Quarter 1 at Your Health</itunes:title>
      <itunes:author>Jamie Preston, Matt Staub</itunes:author>
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      <itunes:summary>Jamie sits down with Matt Staub, CEO of Your Health, for a candid Q1 2026 debrief — covering the launch of new programs, the hard-won lessons of four years in value-based care, the staggering reality that 11% of patients drive 67% of all healthcare spending, and why fall prevention and team-based care are the quiet levers that change everything. The episode&apos;s most lasting insight: the value-based care equation has evolved — it&apos;s no longer quality over cost, it&apos;s outcomes plus patient experience over total costs — and the organizations that understand that shift, and earn patient trust while acting on it, are the ones rewriting what healthcare can be.</itunes:summary>
      <itunes:subtitle>Jamie sits down with Matt Staub, CEO of Your Health, for a candid Q1 2026 debrief — covering the launch of new programs, the hard-won lessons of four years in value-based care, the staggering reality that 11% of patients drive 67% of all healthcare spending, and why fall prevention and team-based care are the quiet levers that change everything. The episode&apos;s most lasting insight: the value-based care equation has evolved — it&apos;s no longer quality over cost, it&apos;s outcomes plus patient experience over total costs — and the organizations that understand that shift, and earn patient trust while acting on it, are the ones rewriting what healthcare can be.</itunes:subtitle>
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      <title>People Serving People</title>
      <description><![CDATA[<h2>What if the greatest threat to healthcare isn't a broken system — it's a dehumanized one?</h2>
<p>In this episode of <strong>Experiencing Healthcare,</strong> Jamie Preston and Your Health CEO Matt Staub wrestle with a deceptively simple idea from Harvard Business School Professor Ryan Buell: service is the business of people helping people. Sparked by Matt's experience at an Athena Health executive leadership forum, this is a conversation about what it truly means to serve — in a world where technology promises to do it faster, cheaper, and at scale.</p>
<p><strong>Key topics covered:</strong></p>
<ul>
 <li>Why you can never fully take people out of a service industry — and what happens to care quality when you try</li>
 <li>How ambient listening technology like Mobius is using AI to <i>restore</i> human connection in the exam room, not replace it</li>
 <li>The ICU nurses who used tough love to get a post-heart-surgery patient walking — and what that story reveals about what genuine service really looks like</li>
 <li>The "can vs. should" question every healthcare leader must ask before deploying new technology</li>
 <li>How to show up and serve others with excellence, even on your hardest personal days</li>
</ul>
<p>Healthcare will always evolve — but Matt and Jamie make a compelling case that the human at the center of care is the one thing worth protecting above all else. This one's worth the listen.</p>
]]></description>
      <pubDate>Fri, 27 Mar 2026 19:01:36 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<h2>What if the greatest threat to healthcare isn't a broken system — it's a dehumanized one?</h2>
<p>In this episode of <strong>Experiencing Healthcare,</strong> Jamie Preston and Your Health CEO Matt Staub wrestle with a deceptively simple idea from Harvard Business School Professor Ryan Buell: service is the business of people helping people. Sparked by Matt's experience at an Athena Health executive leadership forum, this is a conversation about what it truly means to serve — in a world where technology promises to do it faster, cheaper, and at scale.</p>
<p><strong>Key topics covered:</strong></p>
<ul>
 <li>Why you can never fully take people out of a service industry — and what happens to care quality when you try</li>
 <li>How ambient listening technology like Mobius is using AI to <i>restore</i> human connection in the exam room, not replace it</li>
 <li>The ICU nurses who used tough love to get a post-heart-surgery patient walking — and what that story reveals about what genuine service really looks like</li>
 <li>The "can vs. should" question every healthcare leader must ask before deploying new technology</li>
 <li>How to show up and serve others with excellence, even on your hardest personal days</li>
</ul>
<p>Healthcare will always evolve — but Matt and Jamie make a compelling case that the human at the center of care is the one thing worth protecting above all else. This one's worth the listen.</p>
]]></content:encoded>
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      <itunes:title>People Serving People</itunes:title>
      <itunes:author>Jamie Preston, Matt Staub</itunes:author>
      <itunes:duration>00:40:34</itunes:duration>
      <itunes:summary>Matt Staub, CEO of Your Health, sits down with Jamie Preston to tackle one of healthcare&apos;s most urgent tensions: as AI and automation reshape how care is delivered, what becomes of the irreplaceable human act of serving another person? Sparked by a quote from Harvard Business School Professor Ryan Buell — &quot;service is the business of people helping people&quot; — this conversation makes the case that when you remove the human element from healthcare, care itself goes down.</itunes:summary>
      <itunes:subtitle>Matt Staub, CEO of Your Health, sits down with Jamie Preston to tackle one of healthcare&apos;s most urgent tensions: as AI and automation reshape how care is delivered, what becomes of the irreplaceable human act of serving another person? Sparked by a quote from Harvard Business School Professor Ryan Buell — &quot;service is the business of people helping people&quot; — this conversation makes the case that when you remove the human element from healthcare, care itself goes down.</itunes:subtitle>
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      <title>Is American Healthcare a Commodity?</title>
      <description><![CDATA[<p>America spends nearly double what the fourth-ranked country spends on healthcare per capita — and still ranks among the worst in outcomes. So what exactly are we paying for?</p>
<p>In this episode of the <strong>Experiencing Healthcare Podcast,</strong> Jamie Preston and Your Health CEO Matt Staub examine what happens when healthcare gets treated like gasoline: something people expect to be available, can't easily compare on quality, and ultimately choose based on price or convenience. When brand and price stop mattering, the only differentiator left is how patients are made to feel — and whether they trust the person across from them enough to actually change.</p>
<p><strong>What you'll hear in this episode:</strong></p>
<ul>
 <li>Why Matt ranks service above outcomes and access — and the patient story that changed how he thinks about both</li>
 <li>The "Chick-fil-A problem": how your healthcare experience is now being compared to your best service experience anywhere, not just the clinic down the street</li>
 <li>What provider burnout really looks like when a clinician closes their notes at 11pm wondering if their patient listened</li>
 <li>How insurance billing creates distrust that bleeds directly into the patient-provider relationship — and what healthcare organizations can do about it</li>
 <li>Why the most caring thing a doctor can do sometimes feels like the worst customer service in the room</li>
</ul>
<p>If you've ever felt like a number in a waiting room — or if you've ever been the one trying to help someone who wouldn't listen — this conversation will stay with you. Press play.</p>
]]></description>
      <pubDate>Sat, 14 Mar 2026 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p>America spends nearly double what the fourth-ranked country spends on healthcare per capita — and still ranks among the worst in outcomes. So what exactly are we paying for?</p>
<p>In this episode of the <strong>Experiencing Healthcare Podcast,</strong> Jamie Preston and Your Health CEO Matt Staub examine what happens when healthcare gets treated like gasoline: something people expect to be available, can't easily compare on quality, and ultimately choose based on price or convenience. When brand and price stop mattering, the only differentiator left is how patients are made to feel — and whether they trust the person across from them enough to actually change.</p>
<p><strong>What you'll hear in this episode:</strong></p>
<ul>
 <li>Why Matt ranks service above outcomes and access — and the patient story that changed how he thinks about both</li>
 <li>The "Chick-fil-A problem": how your healthcare experience is now being compared to your best service experience anywhere, not just the clinic down the street</li>
 <li>What provider burnout really looks like when a clinician closes their notes at 11pm wondering if their patient listened</li>
 <li>How insurance billing creates distrust that bleeds directly into the patient-provider relationship — and what healthcare organizations can do about it</li>
 <li>Why the most caring thing a doctor can do sometimes feels like the worst customer service in the room</li>
</ul>
<p>If you've ever felt like a number in a waiting room — or if you've ever been the one trying to help someone who wouldn't listen — this conversation will stay with you. Press play.</p>
]]></content:encoded>
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      <itunes:title>Is American Healthcare a Commodity?</itunes:title>
      <itunes:author>Matt Staub, Jamie Preston</itunes:author>
      <itunes:duration>00:50:59</itunes:duration>
      <itunes:summary>Jamie and Matt tackle one of the most uncomfortable questions in modern medicine: Has healthcare has quietly become a commodity? — and when price and brand no longer differentiate, the only thing left is service. The conversation uncovers why the most powerful moment in healthcare isn&apos;t a diagnosis or a prescription, but a provider who makes a patient feel seen enough to keep coming back — even when the news is hard.</itunes:summary>
      <itunes:subtitle>Jamie and Matt tackle one of the most uncomfortable questions in modern medicine: Has healthcare has quietly become a commodity? — and when price and brand no longer differentiate, the only thing left is service. The conversation uncovers why the most powerful moment in healthcare isn&apos;t a diagnosis or a prescription, but a provider who makes a patient feel seen enough to keep coming back — even when the news is hard.</itunes:subtitle>
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      <title>Catch Them Doing It Right: The Case for Intentional Positive Reinforcement in Healthcare&quot;</title>
      <description><![CDATA[<p>What if the most powerful clinical tool in healthcare wasn't a drug, a device, or a data platform — but a word?</p>
<p>In this episode of <i><strong>Experiencing Healthcare</strong></i><strong>,</strong> Jamie and Matt have a conversation that starts with <strong>Disney World germs</strong> and ends with something that will change the way you lead your team tomorrow.</p>
<p>They unpack the idea of I<strong>ntentional Positive Reinforcement</strong> — not the hollow "great job" you throw over your shoulder in the hallway, but the kind of deliberate, meaningful recognition that creates a ripple effect all the way to the patient's bedside. Matt shares what a dental hygienist taught him about doing things right, why a pair of clicking heels in a nursing home hallway was actually a leadership strategy, and what happens to a healthcare team that only ever hears what they're doing wrong.</p>
<p>This is a conversation for the bedside nurse and the C-suite executive. For the credentialing specialist who never sees a patient and the clinical coordinator who sees dozens. Because in healthcare, everyone plays a role in the patient experience — and the way we lead people determines the care those people deliver.</p>
<p>If you've ever wondered whether your words are adding to your team or subtracting from them, this episode is your answer.</p>
]]></description>
      <pubDate>Sat, 28 Feb 2026 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p>What if the most powerful clinical tool in healthcare wasn't a drug, a device, or a data platform — but a word?</p>
<p>In this episode of <i><strong>Experiencing Healthcare</strong></i><strong>,</strong> Jamie and Matt have a conversation that starts with <strong>Disney World germs</strong> and ends with something that will change the way you lead your team tomorrow.</p>
<p>They unpack the idea of I<strong>ntentional Positive Reinforcement</strong> — not the hollow "great job" you throw over your shoulder in the hallway, but the kind of deliberate, meaningful recognition that creates a ripple effect all the way to the patient's bedside. Matt shares what a dental hygienist taught him about doing things right, why a pair of clicking heels in a nursing home hallway was actually a leadership strategy, and what happens to a healthcare team that only ever hears what they're doing wrong.</p>
<p>This is a conversation for the bedside nurse and the C-suite executive. For the credentialing specialist who never sees a patient and the clinical coordinator who sees dozens. Because in healthcare, everyone plays a role in the patient experience — and the way we lead people determines the care those people deliver.</p>
<p>If you've ever wondered whether your words are adding to your team or subtracting from them, this episode is your answer.</p>
]]></content:encoded>
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      <itunes:title>Catch Them Doing It Right: The Case for Intentional Positive Reinforcement in Healthcare&quot;</itunes:title>
      <itunes:author>Matt Staub, Jamie Preston</itunes:author>
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      <itunes:summary>In this episode, Jamie and Matt explore what it really means to practice Intentional Positive Reinforcement — and why it&apos;s one of the most underutilized leadership tools in healthcare. From clicking heels in nursing home hallways to making beds alongside your team, this conversation will change the way you lead people and ultimately, the way patients are cared for.</itunes:summary>
      <itunes:subtitle>In this episode, Jamie and Matt explore what it really means to practice Intentional Positive Reinforcement — and why it&apos;s one of the most underutilized leadership tools in healthcare. From clicking heels in nursing home hallways to making beds alongside your team, this conversation will change the way you lead people and ultimately, the way patients are cared for.</itunes:subtitle>
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      <title>Productivity Dysmorphia: When “Busy” Still Feels Like Failure</title>
      <description><![CDATA[<p>In this episode of <i><strong>Experiencing Healthcare</strong></i><strong>, Jamie and Matt </strong>unpack a term that instantly hits home for people in healthcare: P<strong>roductivity Dysmorphia</strong>—when you’re doing a lot, but it <i>still</i> feels like it’s never enough.</p><p>They explore why clinicians, leaders, and support teams often leave work exhausted yet feeling unproductive, how healthcare metrics can accidentally reinforce that feeling, and why stories and outcomes matter just as much as numbers. Matt offers a powerful reminder: your value isn’t the sum of your task list—and not everything meaningful is measurable.</p>
]]></description>
      <pubDate>Wed, 11 Feb 2026 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p>In this episode of <i><strong>Experiencing Healthcare</strong></i><strong>, Jamie and Matt </strong>unpack a term that instantly hits home for people in healthcare: P<strong>roductivity Dysmorphia</strong>—when you’re doing a lot, but it <i>still</i> feels like it’s never enough.</p><p>They explore why clinicians, leaders, and support teams often leave work exhausted yet feeling unproductive, how healthcare metrics can accidentally reinforce that feeling, and why stories and outcomes matter just as much as numbers. Matt offers a powerful reminder: your value isn’t the sum of your task list—and not everything meaningful is measurable.</p>
]]></content:encoded>
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      <itunes:title>Productivity Dysmorphia: When “Busy” Still Feels Like Failure</itunes:title>
      <itunes:author>Jamie Preston, Matt Staub</itunes:author>
      <itunes:duration>00:43:56</itunes:duration>
      <itunes:summary>Busy all day, still feeling behind? Matt breaks down productivity dysmorphia in healthcare—why it happens, how metrics distort reality, and how to reclaim clarity and worth.</itunes:summary>
      <itunes:subtitle>Busy all day, still feeling behind? Matt breaks down productivity dysmorphia in healthcare—why it happens, how metrics distort reality, and how to reclaim clarity and worth.</itunes:subtitle>
      <itunes:keywords>outcomes vs metrics, physician charting, delegation leadership, leadership mindset, productivity dysmorphia, healthcare productivity, healthcare culture, imposter syndrome, kpis healthcare, team empowerment, purpose vs productivity, clinician burnout, busy vs valuable, healthcare leadership, mental health at work, healthcare systems, feeling behind, work-life balance, burnout, healthcare administration</itunes:keywords>
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      <itunes:episode>105</itunes:episode>
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      <title>The Discipline of Focus</title>
      <description><![CDATA[<p>On a cold January day in South Carolina, Jamie and Matt Staub unpack why <strong>focus is one of the most underrated leadership skills</strong>—especially in healthcare, where everything can feel urgent. They break down how leaders decide what deserves attention, how to “push pause” on non-emergencies, and why coaching people through problems is often more effective than absorbing them. The conversation also explores decision fatigue, the difference between being busy and being focused, the role of habits (including insights from <i>Atomic Habits</i>), and how boundaries protect the work that actually moves the mission forward. Along the way, they normalize attention struggles, reframe “failure” as part of growth, and offer practical ways to stay aligned to goals without losing empathy or accessibility.</p>
]]></description>
      <pubDate>Mon, 26 Jan 2026 22:04:24 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p>On a cold January day in South Carolina, Jamie and Matt Staub unpack why <strong>focus is one of the most underrated leadership skills</strong>—especially in healthcare, where everything can feel urgent. They break down how leaders decide what deserves attention, how to “push pause” on non-emergencies, and why coaching people through problems is often more effective than absorbing them. The conversation also explores decision fatigue, the difference between being busy and being focused, the role of habits (including insights from <i>Atomic Habits</i>), and how boundaries protect the work that actually moves the mission forward. Along the way, they normalize attention struggles, reframe “failure” as part of growth, and offer practical ways to stay aligned to goals without losing empathy or accessibility.</p>
]]></content:encoded>
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      <itunes:title>The Discipline of Focus</itunes:title>
      <itunes:author>Jamie Preston, Matt Staub</itunes:author>
      <itunes:duration>00:56:10</itunes:duration>
      <itunes:summary>In healthcare and leadership, everything feels urgent—but not everything deserves your focus. Jamie and Matt break down how to prioritize, reduce decision fatigue, avoid shiny object syndrome, and build boundaries that protect progress.</itunes:summary>
      <itunes:subtitle>In healthcare and leadership, everything feels urgent—but not everything deserves your focus. Jamie and Matt break down how to prioritize, reduce decision fatigue, avoid shiny object syndrome, and build boundaries that protect progress.</itunes:subtitle>
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      <description><![CDATA[<p>What if problems weren’t something to avoid—but something to value? In this episode of Experiencing Healthcare, Jamie and Matt explore a powerful idea: <strong>Problems are Currency</strong>—but only when we stop pointing at them and start owning them. They break down how excuses form, why asking for help is a leadership strength, how to prioritize what matters most (not just what’s loudest), and how small wins create real momentum. If you’ve ever felt stuck, overwhelmed, or hesitant to tackle a tough issue, this conversation will help you shift from <i>reaction</i> to <i>resolution</i>.</p>
]]></description>
      <pubDate>Fri, 16 Jan 2026 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p>What if problems weren’t something to avoid—but something to value? In this episode of Experiencing Healthcare, Jamie and Matt explore a powerful idea: <strong>Problems are Currency</strong>—but only when we stop pointing at them and start owning them. They break down how excuses form, why asking for help is a leadership strength, how to prioritize what matters most (not just what’s loudest), and how small wins create real momentum. If you’ve ever felt stuck, overwhelmed, or hesitant to tackle a tough issue, this conversation will help you shift from <i>reaction</i> to <i>resolution</i>.</p>
]]></content:encoded>
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      <itunes:title>Problems Are Currency</itunes:title>
      <itunes:author>Jamie Preston, Matt Staub</itunes:author>
      <itunes:duration>00:55:17</itunes:duration>
      <itunes:summary>Problems don’t shrink because we name them—they shrink when we own them. Jamie and Matt break down how Your Health leaders can turn problems into progress by taking responsibility, building simple plans, and choosing action over excuses.</itunes:summary>
      <itunes:subtitle>Problems don’t shrink because we name them—they shrink when we own them. Jamie and Matt break down how Your Health leaders can turn problems into progress by taking responsibility, building simple plans, and choosing action over excuses.</itunes:subtitle>
      <itunes:keywords>root cause analysis, calendar discipline, urgent vs important, running to the fire, organizational culture, leadership development, leadership mindset, asking for help, positive self-talk, patient care culture, quick wins, excuses vs solutions, decision making, conflict avoidance, continuous improvement, team problem solving, momentum, time management, accountability at work, healthcare operations, problems are currency, problem solving in healthcare, leadership self-talk, mere urgency effect, healthcare leadership, habit building, problem ownership, planning is hard, action steps, growth mindset, ownership culture, psychological safety, personal responsibility</itunes:keywords>
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      <title>Leading The Most Difficult Person</title>
      <description><![CDATA[<p>In this 2026 edition of <i><strong>Experiencing Healthcare</strong></i>, we open the year with a deceptively simple leadership question: who’s the hardest person to lead? The answer isn’t a teammate—it’s yourself. Through humor, real-world CEO moments, and hard-earned reflection, Matt unpacks why self-leadership is often overlooked, how boundaries are actually discipline in disguise, and why emotional regulation is the foundation for every decision you make—especially in a “heavy” industry like healthcare. The takeaway: if you want to lead others well this year, start by leading <i>you</i> with intention.</p>
]]></description>
      <pubDate>Fri, 9 Jan 2026 13:45:15 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p>In this 2026 edition of <i><strong>Experiencing Healthcare</strong></i>, we open the year with a deceptively simple leadership question: who’s the hardest person to lead? The answer isn’t a teammate—it’s yourself. Through humor, real-world CEO moments, and hard-earned reflection, Matt unpacks why self-leadership is often overlooked, how boundaries are actually discipline in disguise, and why emotional regulation is the foundation for every decision you make—especially in a “heavy” industry like healthcare. The takeaway: if you want to lead others well this year, start by leading <i>you</i> with intention.</p>
]]></content:encoded>
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      <itunes:title>Leading The Most Difficult Person</itunes:title>
      <itunes:author>Matt Staub, Jamie Preston</itunes:author>
      <itunes:duration>00:35:40</itunes:duration>
      <itunes:summary>The hardest person you’ll ever lead is yourself—and in healthcare, that truth gets tested daily. Jamie and Matt break down self-leadership, boundaries, emotional regulation, and the discipline required to make better decisions when pressure is high.</itunes:summary>
      <itunes:subtitle>The hardest person you’ll ever lead is yourself—and in healthcare, that truth gets tested daily. Jamie and Matt break down self-leadership, boundaries, emotional regulation, and the discipline required to make better decisions when pressure is high.</itunes:subtitle>
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      <title>The Year of the Horse: Direction, Action, and What Comes Next</title>
      <description><![CDATA[<p>As 2025 comes to a close, Jamie sits down with Matt to look ahead to 2026 with honesty, leadership, and momentum. They reflect on habits worth reclaiming, the difference between awareness and action, and what it means to provide stability in uncertain seasons. Matt shares his “One Word” for 2026—<strong>Direction</strong>—and unpacks how it shapes his leadership, health journey, and commitment to helping teams move past what holds them back. Jamie also shares his own word—<strong>Directness</strong>—and the courage it takes to lean into discomfort for growth.</p>
]]></description>
      <pubDate>Wed, 31 Dec 2025 14:15:40 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p>As 2025 comes to a close, Jamie sits down with Matt to look ahead to 2026 with honesty, leadership, and momentum. They reflect on habits worth reclaiming, the difference between awareness and action, and what it means to provide stability in uncertain seasons. Matt shares his “One Word” for 2026—<strong>Direction</strong>—and unpacks how it shapes his leadership, health journey, and commitment to helping teams move past what holds them back. Jamie also shares his own word—<strong>Directness</strong>—and the courage it takes to lean into discomfort for growth.</p>
]]></content:encoded>
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      <itunes:title>The Year of the Horse: Direction, Action, and What Comes Next</itunes:title>
      <itunes:author>Matt Staub, Jamie Preston</itunes:author>
      <itunes:duration>00:48:36</itunes:duration>
      <itunes:summary>What if 2026 isn’t about doing more—but choosing a clearer direction and taking real action? In this year-end conversation, Jamie and Matt talk leadership, habits, health, and the mindset shift that turns uncertainty into movement.</itunes:summary>
      <itunes:subtitle>What if 2026 isn’t about doing more—but choosing a clearer direction and taking real action? In this year-end conversation, Jamie and Matt talk leadership, habits, health, and the mindset shift that turns uncertainty into movement.</itunes:subtitle>
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      <title>Episode 100: When Healthcare Gets Personal</title>
      <description><![CDATA[<p>In Episode 100, Jamie and Matt reflect on a year that fundamentally reshaped how Matt experiences healthcare—as both a patient and a caregiver. Matt shares an update on his active surveillance prostate cancer journey, including lifestyle changes, monitoring, and learning to live with uncertainty.</p><p>The conversation expands beyond Matt’s diagnosis to include the realities of caregiving: navigating a father’s dementia and hospice journey, processing anticipatory grief and loss, supporting a teenage daughter through surgery, and helping a mother recover after a stroke. Matt speaks candidly about caregiver burnout, moments of emotional paralysis, and the importance of asking for help.</p><p>Together, Jamie and Matt explore how grief lingers, how recovery often proves harder than the crisis itself, and why healthcare must focus on what happens <strong>after</strong> discharge. Episode 100 closes with a powerful reminder: it’s okay not to be okay—but it’s not okay to face it alone.</p>
]]></description>
      <pubDate>Thu, 18 Dec 2025 14:34:06 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p>In Episode 100, Jamie and Matt reflect on a year that fundamentally reshaped how Matt experiences healthcare—as both a patient and a caregiver. Matt shares an update on his active surveillance prostate cancer journey, including lifestyle changes, monitoring, and learning to live with uncertainty.</p><p>The conversation expands beyond Matt’s diagnosis to include the realities of caregiving: navigating a father’s dementia and hospice journey, processing anticipatory grief and loss, supporting a teenage daughter through surgery, and helping a mother recover after a stroke. Matt speaks candidly about caregiver burnout, moments of emotional paralysis, and the importance of asking for help.</p><p>Together, Jamie and Matt explore how grief lingers, how recovery often proves harder than the crisis itself, and why healthcare must focus on what happens <strong>after</strong> discharge. Episode 100 closes with a powerful reminder: it’s okay not to be okay—but it’s not okay to face it alone.</p>
]]></content:encoded>
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      <itunes:title>Episode 100: When Healthcare Gets Personal</itunes:title>
      <itunes:author>Matt Staub, Jamie Preston</itunes:author>
      <itunes:duration>01:00:44</itunes:duration>
      <itunes:summary>Episode 100 is a deeply personal reflection on what healthcare feels like beyond the diagnosis—when leadership, caregiving, grief, and resilience collide. Matt shares his journey as both patient and caregiver, reminding us that healthcare is not a moment, but a human journey no one should walk alone.</itunes:summary>
      <itunes:subtitle>Episode 100 is a deeply personal reflection on what healthcare feels like beyond the diagnosis—when leadership, caregiving, grief, and resilience collide. Matt shares his journey as both patient and caregiver, reminding us that healthcare is not a moment, but a human journey no one should walk alone.</itunes:subtitle>
      <itunes:keywords>prostate cancer, healthcare journey, episode 100, active surveillance, vulnerability in leadership, healthcare support systems, mental health, caregiver burnout, asking for help, family caregiving, stroke recovery, patient experience, dementia caregiving, anticipatory grief, human-centered healthcare, hospice care, recovery after diagnosis, healthcare leadership, emotional labor, grief</itunes:keywords>
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      <itunes:episode>100</itunes:episode>
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      <title>When Healthcare Gets Personal: Matt&apos;s Story</title>
      <description><![CDATA[<p><strong>EPISODE NOTES</strong></p><ul><li>Jamie and Matt open the episode with lighthearted holiday banter and personal Christmas traditions.</li><li>This 99th episode marks a milestone far beyond the average podcast lifespan of seven episodes.</li><li>Jamie introduces the shift from typical healthcare culture/policy topics to a deeply personal conversation about patient experience from Matt’s perspective.</li><li>Matt admits he’s more nervous for this episode than almost any other—because it’s personal.</li><li>The conversation acknowledges the hardship of 2024–2025 for both hosts’ families.</li><li>Matt walks through how a wellness check and PSA screening unexpectedly detected something abnormal.</li><li>An MRI experience becomes meaningful thanks to a tech who sensed his anxiety and used music to calm him—highlighting how small patient-experience moments matter.</li><li>The MRI revealed something suspicious, leading to a biopsy.</li><li>Matt received his cancer diagnosis alone in a conference center during a professional event—an emotionally jarring moment.</li><li>He immediately sought clarity and support from a physician colleague, who helped him interpret the results.</li><li>Matt reflects on the shock of seeing “prostate cancer” in writing and how it triggered grief-like emotions.</li><li>He emphasizes the importance of asking for results early so patients can process before appointments.</li><li>His urologist spent over an hour walking through options—an impactful example of patient-centered communication.</li></ul>
]]></description>
      <pubDate>Fri, 12 Dec 2025 19:33:13 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p><strong>EPISODE NOTES</strong></p><ul><li>Jamie and Matt open the episode with lighthearted holiday banter and personal Christmas traditions.</li><li>This 99th episode marks a milestone far beyond the average podcast lifespan of seven episodes.</li><li>Jamie introduces the shift from typical healthcare culture/policy topics to a deeply personal conversation about patient experience from Matt’s perspective.</li><li>Matt admits he’s more nervous for this episode than almost any other—because it’s personal.</li><li>The conversation acknowledges the hardship of 2024–2025 for both hosts’ families.</li><li>Matt walks through how a wellness check and PSA screening unexpectedly detected something abnormal.</li><li>An MRI experience becomes meaningful thanks to a tech who sensed his anxiety and used music to calm him—highlighting how small patient-experience moments matter.</li><li>The MRI revealed something suspicious, leading to a biopsy.</li><li>Matt received his cancer diagnosis alone in a conference center during a professional event—an emotionally jarring moment.</li><li>He immediately sought clarity and support from a physician colleague, who helped him interpret the results.</li><li>Matt reflects on the shock of seeing “prostate cancer” in writing and how it triggered grief-like emotions.</li><li>He emphasizes the importance of asking for results early so patients can process before appointments.</li><li>His urologist spent over an hour walking through options—an impactful example of patient-centered communication.</li></ul>
]]></content:encoded>
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      <itunes:title>When Healthcare Gets Personal: Matt&apos;s Story</itunes:title>
      <itunes:author>Jamie Preston, Matt Staub</itunes:author>
      <itunes:duration>00:51:38</itunes:duration>
      <itunes:summary>In this deeply personal 99th episode of Experiencing Healthcare, Jamie and Matt take a step away from policy and leadership topics to explore what patient experience looks like from the inside. For the first time on the show, Matt shares the private journey he has been navigating since 2024: an unexpected prostate cancer diagnosis, a year of intense testing and decision-making, the emotional weight of uncertainty, and the profound impact of caregiving through multiple difficult family health crises.

This two part episode focuses on the patient experience through Matt’s eyes—not as a healthcare executive, but as a husband, son, father, and friend. He reflects on what it feels like to be vulnerable, to navigate appointments, to sit with fear, and to rely on others for strength. And woven throughout is a powerful message to healthcare workers: the smallest acts of compassion—like a tech choosing the right music—are never small to the person receiving them.

Episode 1 sets the emotional foundation for this two-part series and leads into Episode 2, where Matt’s family caregiving story and the realities of burnout will take center stage.</itunes:summary>
      <itunes:subtitle>In this deeply personal 99th episode of Experiencing Healthcare, Jamie and Matt take a step away from policy and leadership topics to explore what patient experience looks like from the inside. For the first time on the show, Matt shares the private journey he has been navigating since 2024: an unexpected prostate cancer diagnosis, a year of intense testing and decision-making, the emotional weight of uncertainty, and the profound impact of caregiving through multiple difficult family health crises.

This two part episode focuses on the patient experience through Matt’s eyes—not as a healthcare executive, but as a husband, son, father, and friend. He reflects on what it feels like to be vulnerable, to navigate appointments, to sit with fear, and to rely on others for strength. And woven throughout is a powerful message to healthcare workers: the smallest acts of compassion—like a tech choosing the right music—are never small to the person receiving them.

Episode 1 sets the emotional foundation for this two-part series and leads into Episode 2, where Matt’s family caregiving story and the realities of burnout will take center stage.</itunes:subtitle>
      <itunes:keywords>importance of patient advocates, compassion in healthcare, leadership vulnerability, men’s health awareness, prostate cancer journey, mental strength, active surveillance, navigating the system, burnout warning signs, healthcare worker motivation, resilience, emotional impact of illness, patient experience, caregiver perspective, behind-the-scenes healthcare stories, humanizing healthcare, early detection, communication in healthcare, family support, healthcare empathy</itunes:keywords>
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      <title>Purpose and Values Part 2</title>
      <description><![CDATA[<p><strong>KEY POINTS</strong></p><p><strong>• Organizational vs. personal purpose </strong>— They don’t have to be identical, but they should coexist well.</p><p><strong>• Purpose requires focus —</strong> You can’t say yes to everything; not every opportunity is yours.</p><p><strong>• Boundaries shape clarity —</strong> Emotional, professional, and ethical lines protect your ability to serve.</p><p><strong>• Delegation is essential —</strong> Tasks don’t define identity; leaders must let go to grow.</p><p><strong>• Purpose evolves —</strong> Organizations and individuals change; your purpose may shift with seasons.</p><p><strong>• Fun ≠ meaningful —</strong> Great opportunities still have to align with who you’re becoming.</p><p><strong>• Gratitude clarifies calling</strong> — Noticing what you’re grateful for can reveal purpose.</p><p><strong>• Quitting can be healthy — </strong>Letting go of roles, tasks, or beliefs creates space for what matters most.</p><p><strong>• Reflection is ongoing —</strong> Purpose isn’t found once; it’s revisited repeatedly.</p>
]]></description>
      <pubDate>Thu, 4 Dec 2025 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p><strong>KEY POINTS</strong></p><p><strong>• Organizational vs. personal purpose </strong>— They don’t have to be identical, but they should coexist well.</p><p><strong>• Purpose requires focus —</strong> You can’t say yes to everything; not every opportunity is yours.</p><p><strong>• Boundaries shape clarity —</strong> Emotional, professional, and ethical lines protect your ability to serve.</p><p><strong>• Delegation is essential —</strong> Tasks don’t define identity; leaders must let go to grow.</p><p><strong>• Purpose evolves —</strong> Organizations and individuals change; your purpose may shift with seasons.</p><p><strong>• Fun ≠ meaningful —</strong> Great opportunities still have to align with who you’re becoming.</p><p><strong>• Gratitude clarifies calling</strong> — Noticing what you’re grateful for can reveal purpose.</p><p><strong>• Quitting can be healthy — </strong>Letting go of roles, tasks, or beliefs creates space for what matters most.</p><p><strong>• Reflection is ongoing —</strong> Purpose isn’t found once; it’s revisited repeatedly.</p>
]]></content:encoded>
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      <itunes:title>Purpose and Values Part 2</itunes:title>
      <itunes:author>Jamie Preston, Matt Staub</itunes:author>
      <itunes:duration>00:27:28</itunes:duration>
      <itunes:summary>In Part 2 of this two-episode series, Jamie and Matt continue their conversation on purpose, values, boundaries, and the real-world decisions leaders face in healthcare. Matt shares reflections on how organizational purpose evolves, why not everything can be your purpose, and the discipline required to say no—even to good things. They discuss emotional and professional boundaries, identity, delegation, “to-don’t lists,” and the difference between fun opportunities and meaningful ones. The episode closes with practical guidance for anyone still figuring out their purpose or unsure of what they need to release in order to grow.</itunes:summary>
      <itunes:subtitle>In Part 2 of this two-episode series, Jamie and Matt continue their conversation on purpose, values, boundaries, and the real-world decisions leaders face in healthcare. Matt shares reflections on how organizational purpose evolves, why not everything can be your purpose, and the discipline required to say no—even to good things. They discuss emotional and professional boundaries, identity, delegation, “to-don’t lists,” and the difference between fun opportunities and meaningful ones. The episode closes with practical guidance for anyone still figuring out their purpose or unsure of what they need to release in order to grow.</itunes:subtitle>
      <itunes:keywords>healthcare purpose, organizational culture, intentional living, self-awareness, purpose, leadership, personal growth, boundaries, delegation, identity, decision making, gratitude, healthcare careers, healthcare teams, purpose clarity, meaningful work, saying no, burnout prevention, mission alignment, healthcare leadership, values, professional boundaries, emotional boundaries, value alignment</itunes:keywords>
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      <title>Purpose &amp; Values</title>
      <description><![CDATA[<h2><strong>Key Takeaways</strong></h2><ul><li>Purpose is clarified through experience and reflection, not just passion.</li><li>Helping others find purpose requires curiosity, coaching, and equipping them with the tools to succeed.</li><li>Distinguishing passion from purpose involves commitment, impact, and skill alignment.</li><li>Gratitude and intentional reflection help maintain focus on what truly matters.</li><li>Leaders can spot misalignment by observing engagement, mood, and energy, but must approach it with curiosity and connection.</li></ul>
]]></description>
      <pubDate>Wed, 26 Nov 2025 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<h2><strong>Key Takeaways</strong></h2><ul><li>Purpose is clarified through experience and reflection, not just passion.</li><li>Helping others find purpose requires curiosity, coaching, and equipping them with the tools to succeed.</li><li>Distinguishing passion from purpose involves commitment, impact, and skill alignment.</li><li>Gratitude and intentional reflection help maintain focus on what truly matters.</li><li>Leaders can spot misalignment by observing engagement, mood, and energy, but must approach it with curiosity and connection.</li></ul>
]]></content:encoded>
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      <itunes:title>Purpose &amp; Values</itunes:title>
      <itunes:author>Jamie Preston, Matt Staub</itunes:author>
      <itunes:duration>00:29:26</itunes:duration>
      <itunes:summary>In this first episode of our two-part series, Jamie and Matt Staub explore the journey of finding purpose and aligning values in both life and work. Matt shares personal stories of challenges, lessons from senior care, and insights on distinguishing passion from purpose.

Together, they discuss:

How pivotal experiences clarify your purpose
Why passion alone isn’t enough
Practices that help you stay grounded in purpose
Helping your team align their work with what truly matters

Tune in for a conversation that blends reflection, gratitude, and actionable insights for anyone in healthcare—or anyone seeking meaning in their work.</itunes:summary>
      <itunes:subtitle>In this first episode of our two-part series, Jamie and Matt Staub explore the journey of finding purpose and aligning values in both life and work. Matt shares personal stories of challenges, lessons from senior care, and insights on distinguishing passion from purpose.

Together, they discuss:

How pivotal experiences clarify your purpose
Why passion alone isn’t enough
Practices that help you stay grounded in purpose
Helping your team align their work with what truly matters

Tune in for a conversation that blends reflection, gratitude, and actionable insights for anyone in healthcare—or anyone seeking meaning in their work.</itunes:subtitle>
      <itunes:keywords>senior care, reflection, passion vs purpose, leadership lessons, intentional living, patient care, self-awareness, impact, purpose, personal growth, mindfulness, gratitude, coaching, team alignment, meaningful work, healthcare leadership, healthcare management, values, professional development, work-life balance</itunes:keywords>
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      <itunes:episode>97</itunes:episode>
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      <title>The Power of Connection Part 2</title>
      <description><![CDATA[<h3>Episode notes</h3><ul><li>Humility & grace: distinct muscles that work best together</li><li>The no-call/no-show that wasn’t: correcting assumptions with care</li><li>Disagreeing without demeaning: honesty rooted in respect</li><li>Modeling connection: Scott moving furniture in dress shoes; a father’s everyday compassion</li><li>Integrity = what we do when no one’s watching</li><li>Daily habit: know your “bliss,” reset with people, then re-enter the work</li></ul><p><strong>Listener reflection:</strong> Where can you swap a snap judgment for a curious check-in today?</p>
]]></description>
      <pubDate>Fri, 14 Nov 2025 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<h3>Episode notes</h3><ul><li>Humility & grace: distinct muscles that work best together</li><li>The no-call/no-show that wasn’t: correcting assumptions with care</li><li>Disagreeing without demeaning: honesty rooted in respect</li><li>Modeling connection: Scott moving furniture in dress shoes; a father’s everyday compassion</li><li>Integrity = what we do when no one’s watching</li><li>Daily habit: know your “bliss,” reset with people, then re-enter the work</li></ul><p><strong>Listener reflection:</strong> Where can you swap a snap judgment for a curious check-in today?</p>
]]></content:encoded>
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      <itunes:title>The Power of Connection Part 2</itunes:title>
      <itunes:author>Jamie Preston, Matt Staub</itunes:author>
      <itunes:duration>00:24:14</itunes:duration>
      <itunes:summary>In this part 2 conversation on The Power of Connection The discussion turns to the inner work of connection: humility in the face of new information, extending grace when mistakes happen, and modeling servant leadership. Matt shares formative stories—from a rushed judgment to mentors who showed up sleeves-rolled—to illustrate how integrity becomes culture. </itunes:summary>
      <itunes:subtitle>In this part 2 conversation on The Power of Connection The discussion turns to the inner work of connection: humility in the face of new information, extending grace when mistakes happen, and modeling servant leadership. Matt shares formative stories—from a rushed judgment to mentors who showed up sleeves-rolled—to illustrate how integrity becomes culture. </itunes:subtitle>
      <itunes:keywords>trust, advocacy, leadership development, empathy, authenticity, ai in healthcare, service excellence, grace, conflict resolution, integrity, collaboration, first impressions, assisted living, data-driven healthcare, interdisciplinary care, compassion, communication, patient experience, workplace culture, healthcare operations, emotional intelligence, storytelling, professional growth, connection, patient-centered care, healthcare leadership, human connection, long-term care, caregiver stories, team dynamics, relationship-building, environment of care, humility</itunes:keywords>
      <itunes:explicit>false</itunes:explicit>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:episode>96</itunes:episode>
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      <title>Connection Is the Core of Care</title>
      <description><![CDATA[<h3>Episode notes</h3><ul><li>What connection means as a leader, parent, clinician, friend</li><li>Residents and families as the real teachers of patient experience</li><li>The “poinsettias in April” lesson: small signals shape big trust</li><li>Why a health-tech conference led with <i>connection</i> (not features)</li><li>Data & AI: accelerants that free us to be more human, not less</li><li>Productive disagreement and patient advocacy across disciplines</li><li>Trust + respect as the ground rules for hard conversations</li></ul><p><strong>Listener reflection:</strong> What small signal could you fix today to raise trust immediately?</p><h3> </h3>
]]></description>
      <pubDate>Thu, 6 Nov 2025 17:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<h3>Episode notes</h3><ul><li>What connection means as a leader, parent, clinician, friend</li><li>Residents and families as the real teachers of patient experience</li><li>The “poinsettias in April” lesson: small signals shape big trust</li><li>Why a health-tech conference led with <i>connection</i> (not features)</li><li>Data & AI: accelerants that free us to be more human, not less</li><li>Productive disagreement and patient advocacy across disciplines</li><li>Trust + respect as the ground rules for hard conversations</li></ul><p><strong>Listener reflection:</strong> What small signal could you fix today to raise trust immediately?</p><h3> </h3>
]]></content:encoded>
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      <itunes:title>Connection Is the Core of Care</itunes:title>
      <itunes:author>Jamie Preston, Matt Staub</itunes:author>
      <itunes:duration>00:31:18</itunes:duration>
      <itunes:summary>Jamie and Matt define connection and why it sits at the center of excellent care. From administrator-days stories to first-impression details (flowers out front!) and a candid look at data/AI, they land on how healthy disagreement and advocacy for patients strengthen trust and outcomes.</itunes:summary>
      <itunes:subtitle>Jamie and Matt define connection and why it sits at the center of excellent care. From administrator-days stories to first-impression details (flowers out front!) and a candid look at data/AI, they land on how healthy disagreement and advocacy for patients strengthen trust and outcomes.</itunes:subtitle>
      <itunes:keywords>trust, advocacy, empathy, first impressions, patient experience, data and ai, interdisciplinary teams, follow-through, connection, healthcare leadership</itunes:keywords>
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      <title>Leading through complexity, not just change Part 2</title>
      <description><![CDATA[<h1>Show Notes</h1><ul><li><strong>Resilience ≠ endless pushing:</strong> build comfort with discomfort; use challenge as a <strong>team-bonding accelerator</strong> when you face it together.</li><li><strong>Spot team drift early:</strong> when tension comes <i>from</i> the team, independence erodes the common goal—realign to the patient and the shared mission.</li><li><strong>Deciding in the fog:</strong> use <strong>process of elimination</strong>; discuss “bad options” to strengthen the good one; define <strong>success signals</strong> <i>before</i> you move.</li><li><strong>Easy path vs. hard path:</strong> easy isn’t “wrong.” If you don’t cut a new road today, <strong>pre-plan</strong> what it would take to cut it tomorrow.</li><li><strong>Experimentation culture:</strong> separate <strong>the person</strong> from <strong>the work</strong> (DISC lens) to reduce shame, increase learning, and invite bold ideas.</li><li><strong>Effective communication:</strong> don’t just send—<strong>ensure receipt</strong>. Mind timing, channel, and context. Don’t “info-dump” to transfer responsibility.</li><li><strong>A small shift for tomorrow:</strong> extend <strong>grace to yourself</strong>, ask a trusted teammate for perspective, and take <strong>one clear next step</strong>.</li><li><strong>Mentioned frameworks & phrases:</strong> process of elimination, “I’m in charge of me,” next right step, psychological safety, DISC, success signals, team over solo.</li></ul>
]]></description>
      <pubDate>Thu, 9 Oct 2025 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<h1>Show Notes</h1><ul><li><strong>Resilience ≠ endless pushing:</strong> build comfort with discomfort; use challenge as a <strong>team-bonding accelerator</strong> when you face it together.</li><li><strong>Spot team drift early:</strong> when tension comes <i>from</i> the team, independence erodes the common goal—realign to the patient and the shared mission.</li><li><strong>Deciding in the fog:</strong> use <strong>process of elimination</strong>; discuss “bad options” to strengthen the good one; define <strong>success signals</strong> <i>before</i> you move.</li><li><strong>Easy path vs. hard path:</strong> easy isn’t “wrong.” If you don’t cut a new road today, <strong>pre-plan</strong> what it would take to cut it tomorrow.</li><li><strong>Experimentation culture:</strong> separate <strong>the person</strong> from <strong>the work</strong> (DISC lens) to reduce shame, increase learning, and invite bold ideas.</li><li><strong>Effective communication:</strong> don’t just send—<strong>ensure receipt</strong>. Mind timing, channel, and context. Don’t “info-dump” to transfer responsibility.</li><li><strong>A small shift for tomorrow:</strong> extend <strong>grace to yourself</strong>, ask a trusted teammate for perspective, and take <strong>one clear next step</strong>.</li><li><strong>Mentioned frameworks & phrases:</strong> process of elimination, “I’m in charge of me,” next right step, psychological safety, DISC, success signals, team over solo.</li></ul>
]]></content:encoded>
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      <itunes:title>Leading through complexity, not just change Part 2</itunes:title>
      <itunes:author>Matt Staub, Jamie Preston</itunes:author>
      <itunes:duration>00:28:00</itunes:duration>
      <itunes:summary>Jamie and Matt get practical about navigating complexity when answers aren’t clear. They break down how teams grow stronger through shared adversity, how to make confident choices with incomplete information, and how to create psychological safety for experimentation without fear or judgment. You’ll also hear a simple, compassionate reset leaders can do tomorrow: give yourself grace, then take the next right step—together.</itunes:summary>
      <itunes:subtitle>Jamie and Matt get practical about navigating complexity when answers aren’t clear. They break down how teams grow stronger through shared adversity, how to make confident choices with incomplete information, and how to create psychological safety for experimentation without fear or judgment. You’ll also hear a simple, compassionate reset leaders can do tomorrow: give yourself grace, then take the next right step—together.</itunes:subtitle>
      <itunes:keywords>complexity, decision-making, resilience, communication, team-based care, disc, burnout prevention, ambiguity, healthcare leadership, leadership playbook, next right step, psychological safety</itunes:keywords>
      <itunes:explicit>false</itunes:explicit>
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      <itunes:episode>94</itunes:episode>
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      <title>Leading Through Complexity, Not Just Change</title>
      <description><![CDATA[<h2>Show Notes</h2><ul><li>Introduction to the theme: leading through complexity vs. change</li><li>Decision-making under pressure and the challenge of “armchair quarterbacking”</li><li>Why the <i>quality</i> of information matters more than speed of decision-making</li><li>The paradox of slowing down and speeding up in decision-making</li><li>How government policy (like telehealth regulations) creates ripple effects of complexity in healthcare</li><li>The power of teams vs. individual leadership in healthcare decision-making</li><li>Personal insights from Matt’s background in sports and leadership</li><li>Early exploration of resilience: pushing through vs. preventing burnout</li><li><strong>This is Part 1 of 2 — subscribe so you don’t miss Part 2, where we discuss how leaders can foster resilience in themselves and their teams.</strong></li></ul>
]]></description>
      <pubDate>Thu, 2 Oct 2025 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<h2>Show Notes</h2><ul><li>Introduction to the theme: leading through complexity vs. change</li><li>Decision-making under pressure and the challenge of “armchair quarterbacking”</li><li>Why the <i>quality</i> of information matters more than speed of decision-making</li><li>The paradox of slowing down and speeding up in decision-making</li><li>How government policy (like telehealth regulations) creates ripple effects of complexity in healthcare</li><li>The power of teams vs. individual leadership in healthcare decision-making</li><li>Personal insights from Matt’s background in sports and leadership</li><li>Early exploration of resilience: pushing through vs. preventing burnout</li><li><strong>This is Part 1 of 2 — subscribe so you don’t miss Part 2, where we discuss how leaders can foster resilience in themselves and their teams.</strong></li></ul>
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      <itunes:title>Leading Through Complexity, Not Just Change</itunes:title>
      <itunes:author>Jamie Preston, Matt Staub</itunes:author>
      <itunes:duration>00:27:56</itunes:duration>
      <itunes:summary>In this episode of Experiencing Healthcare, Jamie and Matt discuss what it really takes to lead through complexity in healthcare. From decision fatigue to resilience, Matt shares insights on how leaders can make tough calls, balance speed with wisdom, and lean on their teams to navigate uncertainty.

This is Part 1 of a two-part conversation. Stay tuned for Part 2, where Matt and Jamie go deeper into building resilience without burnout.</itunes:summary>
      <itunes:subtitle>In this episode of Experiencing Healthcare, Jamie and Matt discuss what it really takes to lead through complexity in healthcare. From decision fatigue to resilience, Matt shares insights on how leaders can make tough calls, balance speed with wisdom, and lean on their teams to navigate uncertainty.

This is Part 1 of a two-part conversation. Stay tuned for Part 2, where Matt and Jamie go deeper into building resilience without burnout.</itunes:subtitle>
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]]></description>
      <pubDate>Thu, 18 Sep 2025 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Ka, Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p><strong>Key Takeaways</strong></p><ul><li>Coaching ≠ outperforming. Performance expertise and coaching expertise are different muscles.</li><li>Discomfort is data. If growth feels easy, you’re probably not growing.</li><li>Trust follows vulnerability. Coaching conversations require safety, time, and honesty.</li><li>Aim feedback at the work. Focus on the task/approach, not the person.</li><li>Decide your mode. Coach, teach, or direct based on the question, urgency, and learning goal.</li><li>Beat imposter syndrome with action. If the finish line is fuzzy, take the next step and practice.</li></ul>
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      <itunes:title>Coaching Done Right Part 2</itunes:title>
      <itunes:author>Ka, Jamie Preston, Matt Staub</itunes:author>
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      <itunes:summary>In Part Two, Jamie and Matt unpack common myths about coaching—starting with the false belief that coaches must outperform their players. They explore why discomfort is part of growth, how coaching builds trust through vulnerability, when to coach vs. teach vs. direct, and how to give feedback that lands on the problem, not the person. Practical, humble, and immediately useful for new and seasoned leaders in healthcare and beyond.</itunes:summary>
      <itunes:subtitle>In Part Two, Jamie and Matt unpack common myths about coaching—starting with the false belief that coaches must outperform their players. They explore why discomfort is part of growth, how coaching builds trust through vulnerability, when to coach vs. teach vs. direct, and how to give feedback that lands on the problem, not the person. Practical, humble, and immediately useful for new and seasoned leaders in healthcare and beyond.</itunes:subtitle>
      <itunes:keywords>feedback, leadership development, trust and vulnerability, imposter syndrome, coachable mindset, coaching in healthcare, workplace culture, continuous improvement, coach vs manager, executive coaching</itunes:keywords>
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      <description><![CDATA[<h2>Episode Notes</h2><ul><li>Jamie and Matt discuss the idea of “experiencing wellness” through hormone therapy and health practices.</li><li>Matt reflects on some of his favorite bosses and what they had in common.</li><li>The conversation shifts into how great leaders act like coaches—seeing potential and helping others develop it.</li><li>Matt explains how coaching differs from supervising or managing, with curiosity as a key factor.</li><li>The role of different learning styles and how coaching adapts to each.</li><li>How coaching shapes workplace culture, using examples from Your Health and its leadership approach.</li><li>Teaser for part two, where they continue exploring the role of coaching in leadership.</li></ul>
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      <pubDate>Wed, 10 Sep 2025 21:37:36 +0000</pubDate>
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      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<h2>Episode Notes</h2><ul><li>Jamie and Matt discuss the idea of “experiencing wellness” through hormone therapy and health practices.</li><li>Matt reflects on some of his favorite bosses and what they had in common.</li><li>The conversation shifts into how great leaders act like coaches—seeing potential and helping others develop it.</li><li>Matt explains how coaching differs from supervising or managing, with curiosity as a key factor.</li><li>The role of different learning styles and how coaching adapts to each.</li><li>How coaching shapes workplace culture, using examples from Your Health and its leadership approach.</li><li>Teaser for part two, where they continue exploring the role of coaching in leadership.</li></ul>
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      <itunes:title>Coaching Done Right</itunes:title>
      <itunes:author>Jamie Preston, Matt Staub</itunes:author>
      <itunes:duration>00:24:18</itunes:duration>
      <itunes:summary>In this episode of Experiencing Healthcare, Jamie and Matt explore the power of coaching in leadership. They reflect on the best bosses from Matt’s career, unpack the difference between coaching and managing, and discuss why a coaching mindset fuels creativity, growth, and culture in healthcare and beyond.

This is part one of a two-part conversation that highlights how leaders can become coaches who draw out the best in their people.</itunes:summary>
      <itunes:subtitle>In this episode of Experiencing Healthcare, Jamie and Matt explore the power of coaching in leadership. They reflect on the best bosses from Matt’s career, unpack the difference between coaching and managing, and discuss why a coaching mindset fuels creativity, growth, and culture in healthcare and beyond.

This is part one of a two-part conversation that highlights how leaders can become coaches who draw out the best in their people.</itunes:subtitle>
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      <description><![CDATA[<h3>Episode Notes</h3><ul><li>Jamie’s story of regret: the trapeze he didn’t swing on in El Salvador.</li><li>How regret often comes not from what we did, but what we avoided.</li><li>Fear’s purpose: when it protects us and when it holds us back.</li><li>Biblical and historical reminders that “do not fear” is a universal human need.</li><li>The role of encouragement from spouses, friends, and colleagues in building courage.</li><li>How fear of failure causes inaction — and why inaction is often worse than failure.</li><li>Practical steps for leaders to cultivate courage and embrace discomfort.</li></ul>
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      <pubDate>Thu, 28 Aug 2025 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<h3>Episode Notes</h3><ul><li>Jamie’s story of regret: the trapeze he didn’t swing on in El Salvador.</li><li>How regret often comes not from what we did, but what we avoided.</li><li>Fear’s purpose: when it protects us and when it holds us back.</li><li>Biblical and historical reminders that “do not fear” is a universal human need.</li><li>The role of encouragement from spouses, friends, and colleagues in building courage.</li><li>How fear of failure causes inaction — and why inaction is often worse than failure.</li><li>Practical steps for leaders to cultivate courage and embrace discomfort.</li></ul>
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      <itunes:title>Fear, Courage, and Hot Water Heaters Part 2</itunes:title>
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      <itunes:summary>In Part Two, Jamie and Matt continue their conversation on fear and courage — this time exploring regret, risk, and the power of support systems. From Jamie’s story of standing frozen at a trapeze in El Salvador to Matt’s reflections on leadership fears, they examine how fear can both protect and paralyze us. They discuss why “do not fear” is one of the most repeated themes across human history, how to build the courage muscle, and what leaders can do to step into discomfort rather than avoid it.</itunes:summary>
      <itunes:subtitle>In Part Two, Jamie and Matt continue their conversation on fear and courage — this time exploring regret, risk, and the power of support systems. From Jamie’s story of standing frozen at a trapeze in El Salvador to Matt’s reflections on leadership fears, they examine how fear can both protect and paralyze us. They discuss why “do not fear” is one of the most repeated themes across human history, how to build the courage muscle, and what leaders can do to step into discomfort rather than avoid it.</itunes:subtitle>
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      <description><![CDATA[<h3>Episode Notes</h3><ul><li>Jamie’s Mexico trip, Spanish lessons, and the joy of learning new things.</li><li>The two types of people: those who want to learn more vs. those who defend what they already know.</li><li>How discomfort fuels growth and why it’s often the best teacher.</li><li>Matt’s story of replacing his hot water heater — and the lessons about courage, failure, and support.</li><li>The role of fear of failure and fear of disappointment in leadership.</li><li>Why every courageous act carries risk — and how to weigh it wisely.</li><li>The importance of having a “cheering section” in your life, from spouses to mentors.</li></ul>
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      <pubDate>Thu, 21 Aug 2025 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<h3>Episode Notes</h3><ul><li>Jamie’s Mexico trip, Spanish lessons, and the joy of learning new things.</li><li>The two types of people: those who want to learn more vs. those who defend what they already know.</li><li>How discomfort fuels growth and why it’s often the best teacher.</li><li>Matt’s story of replacing his hot water heater — and the lessons about courage, failure, and support.</li><li>The role of fear of failure and fear of disappointment in leadership.</li><li>Why every courageous act carries risk — and how to weigh it wisely.</li><li>The importance of having a “cheering section” in your life, from spouses to mentors.</li></ul>
]]></content:encoded>
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      <itunes:title>Fear, Courage, and Hot Water Heaters Part 1</itunes:title>
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      <itunes:summary>In this first part of a two-part conversation, Jamie and Matt Staub explore how fear and discomfort shape our growth as leaders and human beings. From lawnmower repairs to hot water heaters, from learning Spanish to leading in healthcare, they share personal stories of stepping outside their comfort zones. This episode dives into the difference between curiosity and defensiveness, why learning often feels uncomfortable, and how fear of failure or disappointment can hold us back.</itunes:summary>
      <itunes:subtitle>In this first part of a two-part conversation, Jamie and Matt Staub explore how fear and discomfort shape our growth as leaders and human beings. From lawnmower repairs to hot water heaters, from learning Spanish to leading in healthcare, they share personal stories of stepping outside their comfort zones. This episode dives into the difference between curiosity and defensiveness, why learning often feels uncomfortable, and how fear of failure or disappointment can hold us back.</itunes:subtitle>
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      <description><![CDATA[<h3><strong>What You’ll Learn:</strong></h3><ul><li>How ego can cloud judgment—and what to do when it does</li><li>The difference between collaboration and consensus in leadership</li><li>How to recognize decision fatigue in yourself and others</li><li>Why it’s okay to be wrong—and how to grow from it</li><li>The power of surrounding yourself with people who will tell you the truth</li></ul><h3><strong>Key Questions Explored:</strong></h3><ul><li>How do you lead when no one agrees with you?</li><li>What does accountability look like after a bad call?</li><li>When should you trust your gut over your data?</li><li>What happens when someone says, “I just can’t make another decision”?</li><li>How do you stay humble and curious in the middle of pressure?</li></ul>
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      <pubDate>Tue, 29 Jul 2025 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<h3><strong>What You’ll Learn:</strong></h3><ul><li>How ego can cloud judgment—and what to do when it does</li><li>The difference between collaboration and consensus in leadership</li><li>How to recognize decision fatigue in yourself and others</li><li>Why it’s okay to be wrong—and how to grow from it</li><li>The power of surrounding yourself with people who will tell you the truth</li></ul><h3><strong>Key Questions Explored:</strong></h3><ul><li>How do you lead when no one agrees with you?</li><li>What does accountability look like after a bad call?</li><li>When should you trust your gut over your data?</li><li>What happens when someone says, “I just can’t make another decision”?</li><li>How do you stay humble and curious in the middle of pressure?</li></ul>
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      <itunes:title>35,000 Choices Part 2</itunes:title>
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      <itunes:summary>In Part Two of our conversation on decision making, we dive beneath the surface. Jamie and Matt explore the emotional undercurrents of leadership: what to do when your ego gets in the way, how to lead when consensus is missing, and why indecision is often the real threat.

This episode covers the messy, human side of decision making—where gut feelings collide with data, teams disagree, and leaders have to own the weight of getting it wrong. You’ll hear real stories from healthcare leadership, reflections on humility and vulnerability, and why your worst decision might just be the one you didn’t make at all.

Whether you&apos;re running a healthcare organization, leading a team, or just navigating tough calls in life, this episode will help you think more clearly, lead more bravely, and recover more wisely.</itunes:summary>
      <itunes:subtitle>In Part Two of our conversation on decision making, we dive beneath the surface. Jamie and Matt explore the emotional undercurrents of leadership: what to do when your ego gets in the way, how to lead when consensus is missing, and why indecision is often the real threat.

This episode covers the messy, human side of decision making—where gut feelings collide with data, teams disagree, and leaders have to own the weight of getting it wrong. You’ll hear real stories from healthcare leadership, reflections on humility and vulnerability, and why your worst decision might just be the one you didn’t make at all.

Whether you&apos;re running a healthcare organization, leading a team, or just navigating tough calls in life, this episode will help you think more clearly, lead more bravely, and recover more wisely.</itunes:subtitle>
      <itunes:keywords>team collaboration, leadership development, decision fatigue, learning from failure, ego in leadership, patient care, consensus, winning or learning, decision making, accountability, emotional intelligence, healthcare leadership, vulnerability, making hard calls, executive mindset</itunes:keywords>
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      <pubDate>Tue, 22 Jul 2025 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
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      <itunes:title>35,000 Choices Part 1</itunes:title>
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      <itunes:summary>Why do CEOs wear the same outfit every day? Because decision fatigue is real—and it’s holding you back. In this two part episode, Jamie and Matt unpack how the tiniest choices can drain your cognitive energy and how creating structure can be your brain’s best friend. From Steve Jobs to meal prep to patient outcomes, we explore how thoughtful decision-making drives better leadership, healthcare, and life.</itunes:summary>
      <itunes:subtitle>Why do CEOs wear the same outfit every day? Because decision fatigue is real—and it’s holding you back. In this two part episode, Jamie and Matt unpack how the tiniest choices can drain your cognitive energy and how creating structure can be your brain’s best friend. From Steve Jobs to meal prep to patient outcomes, we explore how thoughtful decision-making drives better leadership, healthcare, and life.</itunes:subtitle>
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      <description><![CDATA[<h3><strong>Episode Notes</strong></h3><ul><li>Why Matt refuses to buy fireworks (and how that’s weirdly related to healthcare spending) </li><li>Proactive medicine: Why it saves lives <i>and</i> money</li><li>The evolving role of Community Health Workers</li><li>The “Russian Doll” structure of care teams at Your Health Primary Care</li><li> A real-world story of proactive, connected care</li><li>Trust & empathy: What we can learn from Navy SEALs & surgery teams</li><li>Self-care in high-stakes healthcare environments</li><li>How AI isn’t a threat—it’s your newest team member</li><li> Why peptides and prevention are shaping the future</li><li>Leadership insight: Building resilient, compassionate healthcare teams</li></ul>
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      <pubDate>Thu, 10 Jul 2025 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<h3><strong>Episode Notes</strong></h3><ul><li>Why Matt refuses to buy fireworks (and how that’s weirdly related to healthcare spending) </li><li>Proactive medicine: Why it saves lives <i>and</i> money</li><li>The evolving role of Community Health Workers</li><li>The “Russian Doll” structure of care teams at Your Health Primary Care</li><li> A real-world story of proactive, connected care</li><li>Trust & empathy: What we can learn from Navy SEALs & surgery teams</li><li>Self-care in high-stakes healthcare environments</li><li>How AI isn’t a threat—it’s your newest team member</li><li> Why peptides and prevention are shaping the future</li><li>Leadership insight: Building resilient, compassionate healthcare teams</li></ul>
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      <itunes:title>Healthcare’s Secret Weapon? It’s Not AI. It’s Teamwork.</itunes:title>
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      <itunes:summary>What happens when proactive medicine meets powerful teamwork? A healthcare experience that actually works.
In this episode of Experiencing Healthcare, host Jamie and Matt Staub explore the real power behind great patient care: teams who trust, communicate, and care deeply—both inside and outside their organizations. They unpack the hidden layers of healthcare coordination, how empathy fuels better outcomes, and what the future looks like when AI, trust, and community health workers all play their part!</itunes:summary>
      <itunes:subtitle>What happens when proactive medicine meets powerful teamwork? A healthcare experience that actually works.
In this episode of Experiencing Healthcare, host Jamie and Matt Staub explore the real power behind great patient care: teams who trust, communicate, and care deeply—both inside and outside their organizations. They unpack the hidden layers of healthcare coordination, how empathy fuels better outcomes, and what the future looks like when AI, trust, and community health workers all play their part!</itunes:subtitle>
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      <description><![CDATA[<p><strong>Episode Highlights:</strong></p><ul><li>Why the Fourth of July hits different for healthcare professionals</li><li>Growing up in a military family and how it shaped Matt’s values</li><li>Fireworks, peaches, and facility BBQs—holiday traditions in senior care</li><li>Reflections on government involvement in healthcare—what’s working, what’s not</li><li>The impact of Medicaid changes and how value-based care fits in</li><li>Why Disneyland ruined fireworks (and how to reframe your expectations)</li></ul><p><strong>Key Takeaways:</strong></p><ul><li>Celebrate your country <i>and</i> challenge the systems that need reform</li><li>Healthcare professionals must have a seat at the policy-making table</li><li>Value-based care isn't perfect—but it's a step in the right direction</li></ul><p><strong>Referenced:</strong></p><ul><li>CMS Innovation Center</li><li>Gilbert Peach Festival</li><li>Fort Jackson fireworks</li><li>Katy Perry's “Firework” (unfortunately, also now Matt’s personal performance piece)</li></ul>
]]></description>
      <pubDate>Thu, 3 Jul 2025 19:24:23 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p><strong>Episode Highlights:</strong></p><ul><li>Why the Fourth of July hits different for healthcare professionals</li><li>Growing up in a military family and how it shaped Matt’s values</li><li>Fireworks, peaches, and facility BBQs—holiday traditions in senior care</li><li>Reflections on government involvement in healthcare—what’s working, what’s not</li><li>The impact of Medicaid changes and how value-based care fits in</li><li>Why Disneyland ruined fireworks (and how to reframe your expectations)</li></ul><p><strong>Key Takeaways:</strong></p><ul><li>Celebrate your country <i>and</i> challenge the systems that need reform</li><li>Healthcare professionals must have a seat at the policy-making table</li><li>Value-based care isn't perfect—but it's a step in the right direction</li></ul><p><strong>Referenced:</strong></p><ul><li>CMS Innovation Center</li><li>Gilbert Peach Festival</li><li>Fort Jackson fireworks</li><li>Katy Perry's “Firework” (unfortunately, also now Matt’s personal performance piece)</li></ul>
]]></content:encoded>
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      <itunes:title>BBQ, Blood Sugar &amp; Bureaucracy: Happy Birthday America!</itunes:title>
      <itunes:author>Matt Staub, Jamie Preston</itunes:author>
      <itunes:duration>00:28:50</itunes:duration>
      <itunes:summary>In this special Independence Day episode of Experiencing Healthcare with Matt Staub, Jamie and Matt reflect on what the Fourth of July means to them personally, professionally, and patriotically. From childhood fireworks shows and peach festivals to navigating Medicaid policy changes and healthcare reform, this is a timely conversation that mixes hot dogs with hard truths. Join us as we explore the intersection of American ideals, healthcare innovation, and why turkey burgers and Katy Perry may never be the same.</itunes:summary>
      <itunes:subtitle>In this special Independence Day episode of Experiencing Healthcare with Matt Staub, Jamie and Matt reflect on what the Fourth of July means to them personally, professionally, and patriotically. From childhood fireworks shows and peach festivals to navigating Medicaid policy changes and healthcare reform, this is a timely conversation that mixes hot dogs with hard truths. Join us as we explore the intersection of American ideals, healthcare innovation, and why turkey burgers and Katy Perry may never be the same.</itunes:subtitle>
      <itunes:keywords>senior care, value-based care, fireworks, peaches, military family, fourth of july, medicare, healthcare innovation, assisted living, matt staub, cms, healthcare policy, patriotism, jamie preston, medicaid reform, healthcare leadership, storytelling in healthcare, healthcare podcast</itunes:keywords>
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      <title>If You’re Always Right, You’re Probably Alone: Developing Your Inner Circle</title>
      <description><![CDATA[<p><strong>Topics Covered:</strong></p><ul><li>The difference between love and trust in leadership</li><li>Why lonely leadership is optional, not inevitable</li><li>How to build an inner circle that challenges and supports you</li><li>The power of personality diversity (DISC framework)</li><li>Why mutual accountability creates real team culture</li><li>Why “trust” must be earned—or preserved</li><li>The danger of hiring people just like you</li><li>Why being uncomfortable might mean you’re on the right path</li></ul><p><strong>Takeaways:</strong></p><ol><li>Audit your inner circle</li><li>Diversify your perspective</li><li>Extend radical trust</li></ol>
]]></description>
      <pubDate>Thu, 26 Jun 2025 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p><strong>Topics Covered:</strong></p><ul><li>The difference between love and trust in leadership</li><li>Why lonely leadership is optional, not inevitable</li><li>How to build an inner circle that challenges and supports you</li><li>The power of personality diversity (DISC framework)</li><li>Why mutual accountability creates real team culture</li><li>Why “trust” must be earned—or preserved</li><li>The danger of hiring people just like you</li><li>Why being uncomfortable might mean you’re on the right path</li></ul><p><strong>Takeaways:</strong></p><ol><li>Audit your inner circle</li><li>Diversify your perspective</li><li>Extend radical trust</li></ol>
]]></content:encoded>
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      <itunes:title>If You’re Always Right, You’re Probably Alone: Developing Your Inner Circle</itunes:title>
      <itunes:author>Matt Staub, Jamie Preston</itunes:author>
      <itunes:duration>00:32:52</itunes:duration>
      <itunes:summary>In this episode of Experiencing Healthcare, Jamie and  Matt explore one of the most overlooked aspects of leadership—your inner circle. Together, they unpack the essential ingredients of building trust, navigating vulnerability, and creating mutual accountability inside your most important relationships at work.

They talk candidly about the loneliness that can come with leadership, how to intentionally diversify your team’s personalities, and why the right people in your circle are more important than ever. Whether you&apos;re leading a team of five or five hundred, this episode will challenge you to rethink who belongs in your inner circle—and how to become someone worth following.</itunes:summary>
      <itunes:subtitle>In this episode of Experiencing Healthcare, Jamie and  Matt explore one of the most overlooked aspects of leadership—your inner circle. Together, they unpack the essential ingredients of building trust, navigating vulnerability, and creating mutual accountability inside your most important relationships at work.

They talk candidly about the loneliness that can come with leadership, how to intentionally diversify your team’s personalities, and why the right people in your circle are more important than ever. Whether you&apos;re leading a team of five or five hundred, this episode will challenge you to rethink who belongs in your inner circle—and how to become someone worth following.</itunes:subtitle>
      <itunes:keywords>your health primary care, building teams, experiencing healthcare podcast, diversity of thought, leadership development, vulnerability in leadership, leadership, matt staub, workplace relationships, accountability, mutual respect, trust in leadership, emotional intelligence, disc personality, jamie preston, team culture, healthcare leadership, inner circle</itunes:keywords>
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      <description><![CDATA[<p><strong>EPISODE NOTES</strong></p><ul><li>The concept of <i>information asymmetry</i> between patients and providers</li><li>Why clinical expertise isn’t enough without emotional intelligence</li><li>How health literacy and “teach-back” transform patient outcomes</li><li>Why the guide, not the hero, plays the most important role in patient care</li><li>How healthcare can marry evidence-based decisions with patient values</li><li>When too many options become overwhelming—and how to simplify decision-making</li><li>Building systems of collaboration instead of clinical control</li><li>Tools for aligning patient needs with long-term outcomes</li><li>A model for care where understanding is as important as intervention</li></ul><p> </p>
]]></description>
      <pubDate>Thu, 5 Jun 2025 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p><strong>EPISODE NOTES</strong></p><ul><li>The concept of <i>information asymmetry</i> between patients and providers</li><li>Why clinical expertise isn’t enough without emotional intelligence</li><li>How health literacy and “teach-back” transform patient outcomes</li><li>Why the guide, not the hero, plays the most important role in patient care</li><li>How healthcare can marry evidence-based decisions with patient values</li><li>When too many options become overwhelming—and how to simplify decision-making</li><li>Building systems of collaboration instead of clinical control</li><li>Tools for aligning patient needs with long-term outcomes</li><li>A model for care where understanding is as important as intervention</li></ul><p> </p>
]]></content:encoded>
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      <itunes:title>What Patients Want vs. What They Need: Who Decides?</itunes:title>
      <itunes:author>Matt Staub, Jamie Preston</itunes:author>
      <itunes:duration>00:36:58</itunes:duration>
      <itunes:summary>In this episode, Jamie and Matt unpack one of the most complex questions in modern healthcare: when patients ask for one thing, but need another—who gets to make the call? Together, they explore the tension between patient autonomy and clinical expertise, the importance of health literacy, and why building trust may be more important than being right.

From patio metaphors to health system philosophy, this episode offers real insight into what it means to guide instead of dictate—and how we build a healthcare model that respects both evidence and empathy.</itunes:summary>
      <itunes:subtitle>In this episode, Jamie and Matt unpack one of the most complex questions in modern healthcare: when patients ask for one thing, but need another—who gets to make the call? Together, they explore the tension between patient autonomy and clinical expertise, the importance of health literacy, and why building trust may be more important than being right.

From patio metaphors to health system philosophy, this episode offers real insight into what it means to guide instead of dictate—and how we build a healthcare model that respects both evidence and empathy.</itunes:subtitle>
      <itunes:keywords>shared decision-making, patient communication, evidence-based care, teach-back method, matt staub, story society creative, clinical decision-making, information asymmetry, healthcare transformation, jamie preston, empathy in medicine, healthcare leadership, patient engagement, your health, patient-provider trust, patient autonomy, health literacy, healthcare podcast, experiencing healthcare</itunes:keywords>
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      <description><![CDATA[<p><strong>EPISODE NOTES</strong></p><ul><li>Matt Staub shares the three identities of healthcare: service, right, and business</li><li>How orientation at <i>Your Health</i> reflects an inverted leadership model</li><li>The paradox of patient expectations vs. financial sustainability</li><li>The role of creativity and innovation in modern healthcare systems</li><li>Balancing compassion with accountability</li><li>Encouragement for leaders: why siloing healthcare identities limits progress</li><li>A call to integrate values, systems, and people into a shared mission</li></ul><p> </p>
]]></description>
      <pubDate>Thu, 29 May 2025 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p><strong>EPISODE NOTES</strong></p><ul><li>Matt Staub shares the three identities of healthcare: service, right, and business</li><li>How orientation at <i>Your Health</i> reflects an inverted leadership model</li><li>The paradox of patient expectations vs. financial sustainability</li><li>The role of creativity and innovation in modern healthcare systems</li><li>Balancing compassion with accountability</li><li>Encouragement for leaders: why siloing healthcare identities limits progress</li><li>A call to integrate values, systems, and people into a shared mission</li></ul><p> </p>
]]></content:encoded>
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      <itunes:title>The Identity of Healthcare — Are We a Service, a Right, or a Business?</itunes:title>
      <itunes:author>Matt Staub, Jamie Preston</itunes:author>
      <itunes:duration>00:37:11</itunes:duration>
      <itunes:summary>Is healthcare a service? A right? Or just a business?
In this episode, Matt Staub and host Jamie Preston unpack one of the most important—and misunderstood—questions in modern healthcare. Together, they explore how each identity shapes our expectations, systems, and leadership decisions. From patient experience to provider sustainability, this conversation challenges listeners to stop siloing and start integrating.

If you work in healthcare—or rely on it—this episode is a must-listen.</itunes:summary>
      <itunes:subtitle>Is healthcare a service? A right? Or just a business?
In this episode, Matt Staub and host Jamie Preston unpack one of the most important—and misunderstood—questions in modern healthcare. Together, they explore how each identity shapes our expectations, systems, and leadership decisions. From patient experience to provider sustainability, this conversation challenges listeners to stop siloing and start integrating.

If you work in healthcare—or rely on it—this episode is a must-listen.</itunes:subtitle>
      <itunes:keywords>integrated care models, healthcare identity, healthcare innovation, patient care, healthcare sustainability, matt staub, story society creative, healthcare ethics, podcast for healthcare professionals, leadership culture, service vs. business, jamie preston, healthcare leadership, your health, healthcare strategy, customer experience in healthcare</itunes:keywords>
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      <title>Deadpool vs. Green Lantern: Innovation Under Constraint</title>
      <description><![CDATA[<p><strong>Episode Notes</strong></p><ul><li>Why compliance is just the <strong>minimum standard</strong></li><li>How challenging “the way we’ve always done it” sparks innovation</li><li>Creative brainstorming techniques from unexpected places (like Liquid Death)</li><li>Why constraints can actually enhance creativity</li><li>The balance between <strong>being disruptive</strong> and <strong>being responsible</strong></li><li>Using data to validate or challenge conventional wisdom</li><li>The power of asking uncomfortable questions that lead to better systems</li><li>Aligning incentives to drive behavior toward innovation and efficiency</li><li>Examples from healthcare and pop culture (Deadpool, iPads, Ryan Reynolds)</li></ul><p> </p>
]]></description>
      <pubDate>Thu, 22 May 2025 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p><strong>Episode Notes</strong></p><ul><li>Why compliance is just the <strong>minimum standard</strong></li><li>How challenging “the way we’ve always done it” sparks innovation</li><li>Creative brainstorming techniques from unexpected places (like Liquid Death)</li><li>Why constraints can actually enhance creativity</li><li>The balance between <strong>being disruptive</strong> and <strong>being responsible</strong></li><li>Using data to validate or challenge conventional wisdom</li><li>The power of asking uncomfortable questions that lead to better systems</li><li>Aligning incentives to drive behavior toward innovation and efficiency</li><li>Examples from healthcare and pop culture (Deadpool, iPads, Ryan Reynolds)</li></ul><p> </p>
]]></content:encoded>
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      <itunes:title>Deadpool vs. Green Lantern: Innovation Under Constraint</itunes:title>
      <itunes:author>Jamie Preston, Matt Staub</itunes:author>
      <itunes:duration>00:35:20</itunes:duration>
      <itunes:summary>In this episode of the Experiencing Healthcare Podcast, Jamie and Matt get into what it truly means to think unconventionally in healthcare. From breaking away from the phrase “we’ve always done it this way” to using constraints as creative fuel, this episode is a fresh call to leaders who want to do more than just comply—they want to innovate.

You’ll hear stories about Deadpool vs. Green Lantern, creative exercises that spark better brainstorming, and why even regulatory environments need room for bold thinking. If you’re ready to push boundaries and lead change, this conversation is your starting point.
</itunes:summary>
      <itunes:subtitle>In this episode of the Experiencing Healthcare Podcast, Jamie and Matt get into what it truly means to think unconventionally in healthcare. From breaking away from the phrase “we’ve always done it this way” to using constraints as creative fuel, this episode is a fresh call to leaders who want to do more than just comply—they want to innovate.

You’ll hear stories about Deadpool vs. Green Lantern, creative exercises that spark better brainstorming, and why even regulatory environments need room for bold thinking. If you’re ready to push boundaries and lead change, this conversation is your starting point.
</itunes:subtitle>
      <itunes:keywords>creative leadership, experiencing healthcare podcast, leadership mindset, compliance in healthcare, healthcare innovation, non-conventional thinking, matt staub, data-driven leadership, creative problem-solving, jamie preston, challenging assumptions</itunes:keywords>
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      <title>The Cost of Excuses and the Power of Ownership</title>
      <description><![CDATA[<p><strong>Podcast Notes</strong></p><ul><li>Why excuses are so common in healthcare — and why they’re dangerous</li><li>The difference between a reason and an excuse</li><li>Why modeling accountability as a leader builds trust and respect</li><li>How shame shapes our willingness to be vulnerable</li><li>Tools for shifting from blame to solution-oriented conversations</li><li>How to create a psychologically safe culture where mistakes become learning opportunities</li><li>Time management: why “I didn’t have time” is the most used (and abused) excuse</li></ul><p> </p><p> </p><p> </p>
]]></description>
      <pubDate>Fri, 16 May 2025 19:34:52 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p><strong>Podcast Notes</strong></p><ul><li>Why excuses are so common in healthcare — and why they’re dangerous</li><li>The difference between a reason and an excuse</li><li>Why modeling accountability as a leader builds trust and respect</li><li>How shame shapes our willingness to be vulnerable</li><li>Tools for shifting from blame to solution-oriented conversations</li><li>How to create a psychologically safe culture where mistakes become learning opportunities</li><li>Time management: why “I didn’t have time” is the most used (and abused) excuse</li></ul><p> </p><p> </p><p> </p>
]]></content:encoded>
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      <itunes:title>The Cost of Excuses and the Power of Ownership</itunes:title>
      <itunes:author>Jamie Preston, Matt Staub</itunes:author>
      <itunes:duration>00:32:24</itunes:duration>
      <itunes:summary>Why do excuses feel easier than ownership — and why do they hurt our culture more than we realize? In this episode of Experiencing Healthcare, host Jamie and Matt Staub dig deep into the psychology of excuses, how they show up in healthcare environments, and why accountability is the antidote. With stories, examples, and personal reflections, they unpack the difference between reasons and excuses, how leaders can model transparency, and why shifting conversations from blame to solutions can transform your team’s culture.</itunes:summary>
      <itunes:subtitle>Why do excuses feel easier than ownership — and why do they hurt our culture more than we realize? In this episode of Experiencing Healthcare, host Jamie and Matt Staub dig deep into the psychology of excuses, how they show up in healthcare environments, and why accountability is the antidote. With stories, examples, and personal reflections, they unpack the difference between reasons and excuses, how leaders can model transparency, and why shifting conversations from blame to solutions can transform your team’s culture.</itunes:subtitle>
      <itunes:keywords>employee performance, leadership, communication, solution-oriented leadership, ownership, excuses, accountability, time management, blame culture, transparency, team culture, healthcare leadership, vulnerability</itunes:keywords>
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      <title>Whose Responsibility Is the New Thing?</title>
      <description><![CDATA[In this episode of Experiencing Healthcare, Jamie sits down with Matt to tackle a common innovation roadblock: when great ideas fall flat because no one owns them. From software tools that never get used to communication that gets lost in translation, they explore why ownership matters more than ever—and how to take responsibility without overstepping. Whether you’re leading change or adapting to it, this conversation offers practical wisdom for staying aligned, accountable, and action-oriented. 
]]></description>
      <pubDate>Thu, 8 May 2025 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
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      <itunes:title>Whose Responsibility Is the New Thing?</itunes:title>
      <itunes:author>Jamie Preston, Matt Staub</itunes:author>
      <itunes:duration>00:35:19</itunes:duration>
      <itunes:summary>In this episode of Experiencing Healthcare, Jamie sits down with Matt to tackle a common innovation roadblock: when great ideas fall flat because no one owns them. From software tools that never get used to communication that gets lost in translation, they explore why ownership matters more than ever—and how to take responsibility without overstepping. Whether you’re leading change or adapting to it, this conversation offers practical wisdom for staying aligned, accountable, and action-oriented.</itunes:summary>
      <itunes:subtitle>In this episode of Experiencing Healthcare, Jamie sits down with Matt to tackle a common innovation roadblock: when great ideas fall flat because no one owns them. From software tools that never get used to communication that gets lost in translation, they explore why ownership matters more than ever—and how to take responsibility without overstepping. Whether you’re leading change or adapting to it, this conversation offers practical wisdom for staying aligned, accountable, and action-oriented.</itunes:subtitle>
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      <title>The Value of Disruption: Finding Clarity in Chaos</title>
      <description><![CDATA[<p><a href="http://www.yourhealth.org/">www.YourHealth.org</a></p><p><a href="http://www.schomerx.com/">www.SCHomeRx.com</a></p><p><a href="http://www.thedisruptedpodcast.com">www.thedisruptedpodcast.com</a></p><p><a href="http://www.experiencinghealthcare.com">www.experiencinghealthcare.com</a></p>
]]></description>
      <pubDate>Thu, 1 May 2025 20:20:51 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
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      <itunes:title>The Value of Disruption: Finding Clarity in Chaos</itunes:title>
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      <itunes:summary>In this episode of Experiencing Healthcare, Jamie and Matt unpack the misunderstood role of disruption in healthcare and leadership. From managing personalities in brainstorming sessions to identifying when you’re in a groove versus stuck in a rut, this conversation explores how discomfort, clarity, and collaboration fuel meaningful change. Whether you’re the creative type or the one checking the regulations, you’ll walk away with insights on how to navigate change with purpose—and become a disruptor for good.</itunes:summary>
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      <itunes:title>Small Actions, Big Impact: The Ripple Effect of Caring Leadership</itunes:title>
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      <itunes:summary>In this episode, Matt Staub and Jamie Preston break down the leadership mindset behind mutual sustainability—where supporting the people who provide care directly improves the care itself. Through engaging analogies and practical leadership tools, they challenge us to rethink how culture, connection, and simple acts of intentionality can shape a healthcare system that truly sustains.

 Produced by Story Society Creative
Sponsored by Your Health Primary Care</itunes:summary>
      <itunes:subtitle>In this episode, Matt Staub and Jamie Preston break down the leadership mindset behind mutual sustainability—where supporting the people who provide care directly improves the care itself. Through engaging analogies and practical leadership tools, they challenge us to rethink how culture, connection, and simple acts of intentionality can shape a healthcare system that truly sustains.

 Produced by Story Society Creative
Sponsored by Your Health Primary Care</itunes:subtitle>
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      <itunes:title>What Could Go Right? Rethinking Change in Healthcare</itunes:title>
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      <itunes:summary>In this episode of Experiencing Healthcare, Jamie and Matt have a refreshingly candid conversation about what it really means to manage change. From Blackberry nostalgia to electric car anxiety, from failing fast to fostering a culture where mistakes lead to momentum—this episode is a lesson in adaptive thinking.
If you’re in healthcare—or anywhere that change is constant—this one’s for you.</itunes:summary>
      <itunes:subtitle>In this episode of Experiencing Healthcare, Jamie and Matt have a refreshingly candid conversation about what it really means to manage change. From Blackberry nostalgia to electric car anxiety, from failing fast to fostering a culture where mistakes lead to momentum—this episode is a lesson in adaptive thinking.
If you’re in healthcare—or anywhere that change is constant—this one’s for you.</itunes:subtitle>
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      <itunes:title>Who Are You Fighting For? Lessons from the Rise Conference</itunes:title>
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      <itunes:summary>In this episode of Experiencing Healthcare, Matt and Jamie take you on a journey through Matts insights from the Rise Conference, powerful personal stories, and the evolving role of AI and data in healthcare. From the inspiring transformation of UFC fighter-turned-humanitarian Justin Wren to a moving moment at a Texas trade show, this episode reminds us all to remember who we’re fighting for. Whether it’s leveraging telehealth, advocating for better patient care, or innovating through technology, healthcare is about making a lasting impact. Tune in for thought-provoking conversations, a few laughs, and a whole lot of inspiration.
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</itunes:subtitle>
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      <pubDate>Fri, 14 Feb 2025 18:33:23 +0000</pubDate>
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      <itunes:title>Balancing Growth and Purpose: Lessons from Your Health’s Expansion</itunes:title>
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      <itunes:summary>Scaling a healthcare organization is a challenge, but how do you do it without losing your mission? 

In this episode of Experiencing Healthcare, Jamie and Matt discuss the strategies fueling Your Health’s growth. From onboarding new talent at record speed to balancing financial risk with patient-first care, they unpack what it takes to expand a healthcare company while staying true to its core values.

Along the way, they explore surprising parallels with Saturday Night Live, the importance of failing forward, and why Your Health is positioning itself as a leader in social determinants of health.

Whether you’re in healthcare leadership, business development, or just interested in how disruptive models can transform an industry, this episode is packed with insights, humor, and real-world lessons on sustainable growth.

🔊 Tune in to learn:
✅ The difference between growth and expansion in healthcare
✅ Why strategic risk-taking is essential for innovation
✅ How onboarding and leadership development fuel long-term success
✅ Why healthcare needs to focus on whole-person care, beyond just clinical treatment

🎧 Listen now and discover how Your Health is changing healthcare for the better!</itunes:summary>
      <itunes:subtitle>Scaling a healthcare organization is a challenge, but how do you do it without losing your mission? 

In this episode of Experiencing Healthcare, Jamie and Matt discuss the strategies fueling Your Health’s growth. From onboarding new talent at record speed to balancing financial risk with patient-first care, they unpack what it takes to expand a healthcare company while staying true to its core values.

Along the way, they explore surprising parallels with Saturday Night Live, the importance of failing forward, and why Your Health is positioning itself as a leader in social determinants of health.

Whether you’re in healthcare leadership, business development, or just interested in how disruptive models can transform an industry, this episode is packed with insights, humor, and real-world lessons on sustainable growth.

🔊 Tune in to learn:
✅ The difference between growth and expansion in healthcare
✅ Why strategic risk-taking is essential for innovation
✅ How onboarding and leadership development fuel long-term success
✅ Why healthcare needs to focus on whole-person care, beyond just clinical treatment

🎧 Listen now and discover how Your Health is changing healthcare for the better!</itunes:subtitle>
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      <description><![CDATA[<p>In this exciting kickoff to 2025, Jamie sits down with Your Health CEO Matt Staub to discuss the organization’s latest groundbreaking initiatives. From the expansion of the <strong>Community Health Integration (CHI) program</strong> to the launch of a <strong>new Durable Medical Equipment (DME) division</strong> and a <strong>return to hospice care</strong>, Your Health is reshaping the way healthcare is delivered. They also dive into the <strong>organization’s expansion into Florida</strong>, how <strong>healthcare is moving beyond the four walls of a hospital</strong>, and why <strong>integrated care teams are the future</strong>. Tune in for an insightful conversation about the future of patient-centered care and how Your Health is leading the charge!</p>
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      <pubDate>Fri, 31 Jan 2025 16:51:49 +0000</pubDate>
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      <content:encoded><![CDATA[<p>In this exciting kickoff to 2025, Jamie sits down with Your Health CEO Matt Staub to discuss the organization’s latest groundbreaking initiatives. From the expansion of the <strong>Community Health Integration (CHI) program</strong> to the launch of a <strong>new Durable Medical Equipment (DME) division</strong> and a <strong>return to hospice care</strong>, Your Health is reshaping the way healthcare is delivered. They also dive into the <strong>organization’s expansion into Florida</strong>, how <strong>healthcare is moving beyond the four walls of a hospital</strong>, and why <strong>integrated care teams are the future</strong>. Tune in for an insightful conversation about the future of patient-centered care and how Your Health is leading the charge!</p>
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      <itunes:title>Breaking Barriers: How Your Health is Revolutionizing Patient Care in 2025</itunes:title>
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      <itunes:summary>In this exciting kickoff to 2025, Jamie sits down with Your Health CEO Matt Staub to discuss the organization’s latest groundbreaking initiatives. From the expansion of the Community Health Integration (CHI) program to the launch of a new Durable Medical Equipment (DME) division and a return to hospice care, Your Health is reshaping the way healthcare is delivered. They also dive into the organization’s expansion into Florida, how healthcare is moving beyond the four walls of a hospital, and why integrated care teams are the future. Tune in for an insightful conversation about the future of patient-centered care and how Your Health is leading the charge!</itunes:summary>
      <itunes:subtitle>In this exciting kickoff to 2025, Jamie sits down with Your Health CEO Matt Staub to discuss the organization’s latest groundbreaking initiatives. From the expansion of the Community Health Integration (CHI) program to the launch of a new Durable Medical Equipment (DME) division and a return to hospice care, Your Health is reshaping the way healthcare is delivered. They also dive into the organization’s expansion into Florida, how healthcare is moving beyond the four walls of a hospital, and why integrated care teams are the future. Tune in for an insightful conversation about the future of patient-centered care and how Your Health is leading the charge!</itunes:subtitle>
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      <pubDate>Thu, 21 Nov 2024 21:46:22 +0000</pubDate>
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      <itunes:summary>With Thanksgiving approaching, Jamie and Matt reflect on the power of gratitude in healthcare and life. From personal challenges to professional wins, they share heartfelt stories of support, innovation, and the impact of thankfulness on patients, providers, and teams at Your Health—an inspiring reminder of how gratitude can ground us and strengthen connections.</itunes:summary>
      <itunes:subtitle>With Thanksgiving approaching, Jamie and Matt reflect on the power of gratitude in healthcare and life. From personal challenges to professional wins, they share heartfelt stories of support, innovation, and the impact of thankfulness on patients, providers, and teams at Your Health—an inspiring reminder of how gratitude can ground us and strengthen connections.</itunes:subtitle>
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      <pubDate>Thu, 19 Sep 2024 16:28:08 +0000</pubDate>
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      <itunes:summary>In this episode of &quot;Experiencing Healthcare,&quot; Jamie and Matt discuss the key takeaways from a recent patient experience conference in Boston that Matt attended. They discuss the importance of building solid relationships in healthcare, how data drives patient satisfaction, and how Your Health&apos;s unique model improves patient outcomes. Matt also shares insights on the role of trust in patient care and offers a preview of the next episode on building trust with patients.</itunes:summary>
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      <itunes:title>Palliatiive Care Specialty</itunes:title>
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      <pubDate>Mon, 4 Mar 2024 12:21:32 +0000</pubDate>
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      <itunes:summary>Today, we are continuing our series on the &quot;Your Health Care Team&quot;. In this episode, we will be discussing the importance of two healthcare professionals: Consulting Pharmacists and Diabetic Specialists. These two specialists work together to improve healthcare services across the Your Health model of care. We hope you find this informative episode helpful!</itunes:summary>
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      <itunes:summary>In this episode, Matt explores Your Health&apos;s Specialties Part Two in the Care Teams series. He discusses Urology, Nephrology, Pain Management, Wound Care Management, and Physical &amp; Occupational Therapy. We delve into the intricacies of these specialties and highlight the significance of teamwork in the Your Health care model.  Enjoy the episode! </itunes:summary>
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      <pubDate>Mon, 12 Feb 2024 06:00:00 +0000</pubDate>
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      <pubDate>Mon, 8 Jan 2024 15:19:51 +0000</pubDate>
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      <itunes:summary>Today, Matt speaks to the future of Your Health moving into 2024 and some of the big things he sees on the horizon of this new year. Buckle up; it&apos;s going to be an incredible year for Your Health Primary Care!</itunes:summary>
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      <itunes:duration>00:30:27</itunes:duration>
      <itunes:summary>Today Matt and Jamie discuss problems! We discuss the importance and the need for humans to solve problems. We get it; people say they don&apos;t want problems, but none of us would have jobs or the need to buy anything if we didn&apos;t have problems. We dive into three types of problems, External Problems, Internal Problems &amp; Philosophical problems. We hope this episode reframes the way you look at issues! Enjoy!</itunes:summary>
      <itunes:subtitle>Today Matt and Jamie discuss problems! We discuss the importance and the need for humans to solve problems. We get it; people say they don&apos;t want problems, but none of us would have jobs or the need to buy anything if we didn&apos;t have problems. We dive into three types of problems, External Problems, Internal Problems &amp; Philosophical problems. We hope this episode reframes the way you look at issues! Enjoy!</itunes:subtitle>
      <itunes:keywords>healthcare, internal problems, health problems, philosophical problems, problems, external problems, medical</itunes:keywords>
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      <pubDate>Mon, 24 Jul 2023 15:17:47 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
      <link>https://anchor.fm/james-preston06</link>
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      <itunes:title>What A Patient Wants</itunes:title>
      <itunes:author>Jamie Preston, Matt Staub</itunes:author>
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      <itunes:summary>Today Matt gives us a peak into &quot;What a Patient Wants&quot;? With Matts&apos;s primary care and healthcare experience, Matt describes what patients are looking for at House Calls. We know you will enjoy the episode!! </itunes:summary>
      <itunes:subtitle>Today Matt gives us a peak into &quot;What a Patient Wants&quot;? With Matts&apos;s primary care and healthcare experience, Matt describes what patients are looking for at House Calls. We know you will enjoy the episode!! </itunes:subtitle>
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      <pubDate>Mon, 17 Jul 2023 14:52:28 +0000</pubDate>
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      <link>https://anchor.fm/james-preston06</link>
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      <itunes:title>Patient Transformation</itunes:title>
      <itunes:author>Matt Staub, Jamie Preston</itunes:author>
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      <itunes:summary>In this episode, we talk about what patient transformation can and does look like. When we are telling a good story, the main character goes through a transformation process. When we think of our patient&apos;s stories, we want them to go through a health transformation. Matt helps paint a picture of what we want for our patients. Enjoy the episode!</itunes:summary>
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      <pubDate>Mon, 10 Jul 2023 15:13:18 +0000</pubDate>
      <author>jmpreston@ltchs.com (James Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
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      <itunes:title>Patient Experience</itunes:title>
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      <itunes:summary>Today Matt discusses one of his favorite topics, &quot;Patient Experience.&quot; Matt points out that we need to treat patients like we do customers. We know you will enjoy this episode! </itunes:summary>
      <itunes:subtitle>Today Matt discusses one of his favorite topics, &quot;Patient Experience.&quot; Matt points out that we need to treat patients like we do customers. We know you will enjoy this episode! </itunes:subtitle>
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      <pubDate>Mon, 29 May 2023 14:53:52 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
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      <itunes:title>Narrative Based Marketing</itunes:title>
      <itunes:author>Matt Staub, Jamie Preston</itunes:author>
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      <itunes:summary>In this episode, Matt and Jamie change seats, and Matt interviews Jamie on a recent training he experienced in Nashville. Jamie shares about the StoryBrand Certification Training he went to and its impact on their healthcare businesses moving forward.  We hope you enjoy this episode!  </itunes:summary>
      <itunes:subtitle>In this episode, Matt and Jamie change seats, and Matt interviews Jamie on a recent training he experienced in Nashville. Jamie shares about the StoryBrand Certification Training he went to and its impact on their healthcare businesses moving forward.  We hope you enjoy this episode!  </itunes:subtitle>
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      <pubDate>Mon, 1 May 2023 14:14:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p><a href="http://www.SCHouseCalls.com">www.SCHouseCalls.com</a></p><p><a href="http://www.HouseCallsGA.com">www.HouseCallsGA.com</a></p><p><a href="http://www.MainStreetPhysicians.com">www.MainStreetPhysicians.com</a></p><p><a href="http://www.SCHomeRx.com">www.SCHomeRx.com</a></p><p><a href="http://www.thedisruptedpodcast.com">www.thedisruptedpodcast.com</a></p><p><a href="http://www.experiencinghealthcare.com">www.experiencinghealthcare.com</a></p>
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      <itunes:title>HIMSS Conference Recap</itunes:title>
      <itunes:author>Matt Staub, Jamie Preston</itunes:author>
      <itunes:duration>00:29:44</itunes:duration>
      <itunes:summary>Today Matt discusses his experience at the Healthcare Information and Management Systems Conference. Matt outlines some of his favorite moments and how they affected his team. We hope you enjoy this episode!</itunes:summary>
      <itunes:subtitle>Today Matt discusses his experience at the Healthcare Information and Management Systems Conference. Matt outlines some of his favorite moments and how they affected his team. We hope you enjoy this episode!</itunes:subtitle>
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      <pubDate>Mon, 10 Apr 2023 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p><a href="http://www.SCHouseCalls.com">www.SCHouseCalls.com</a></p><p><a href="http://www.HouseCallsGA.com">www.HouseCallsGA.com</a></p><p><a href="http://www.MainStreetPhysicians.com">www.MainStreetPhysicians.com</a></p><p><a href="http://www.SCHomeRx.com">www.SCHomeRx.com</a></p><p><a href="http://www.thedisruptedpodcast.com">www.thedisruptedpodcast.com</a></p><p><a href="http://www.experiencinghealthcare.com">www.experiencinghealthcare.com</a></p>
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      <itunes:title>Solutions</itunes:title>
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      <itunes:summary>Today Matt talks about focusing more on solutions than problems. Sometimes problems can cripple and hold you back because we focus too much on the problem itself. What if we spent more time looking for solutions instead of becoming stagnant and stalled in worrying about the issues we need to solve? Learn some great ways you can get out of a rut! Enjoy the episode!</itunes:summary>
      <itunes:subtitle>Today Matt talks about focusing more on solutions than problems. Sometimes problems can cripple and hold you back because we focus too much on the problem itself. What if we spent more time looking for solutions instead of becoming stagnant and stalled in worrying about the issues we need to solve? Learn some great ways you can get out of a rut! Enjoy the episode!</itunes:subtitle>
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      <pubDate>Mon, 27 Mar 2023 15:12:07 +0000</pubDate>
      <author>jmpreston@ltchs.com (James Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
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      <itunes:title>Mental Health &amp; Ted Lasso</itunes:title>
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      <itunes:duration>00:36:16</itunes:duration>
      <itunes:summary>In this episode of Experiencing Healthcare, we take a closer look at the popular TV series Ted Lasso and its relevance to mental health. Ted Lasso is a heartwarming comedy-drama series that follows an American football coach as he navigates his way through the world of British football. The show has received critical acclaim for its portrayal of mental health and its emphasis on kindness, empathy, and positivity.
Join us as we discuss the show&apos;s key themes and how they relate to mental health. 
Whether you&apos;re a fan of Ted Lasso or simply interested in the intersection of mental health and primary care, this episode will provide valuable insights and practical tips for improving patient care. Join us for an engaging discussion on mental health. Enjoy the episode!</itunes:summary>
      <itunes:subtitle>In this episode of Experiencing Healthcare, we take a closer look at the popular TV series Ted Lasso and its relevance to mental health. Ted Lasso is a heartwarming comedy-drama series that follows an American football coach as he navigates his way through the world of British football. The show has received critical acclaim for its portrayal of mental health and its emphasis on kindness, empathy, and positivity.
Join us as we discuss the show&apos;s key themes and how they relate to mental health. 
Whether you&apos;re a fan of Ted Lasso or simply interested in the intersection of mental health and primary care, this episode will provide valuable insights and practical tips for improving patient care. Join us for an engaging discussion on mental health. Enjoy the episode!</itunes:subtitle>
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]]></description>
      <pubDate>Mon, 13 Feb 2023 12:21:31 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p><a href="http://www.SCHouseCalls.com">www.SCHouseCalls.com</a></p><p><a href="http://www.HouseCallsGA.com">www.HouseCallsGA.com</a></p><p><a href="http://www.MainStreetPhysicians.com">www.MainStreetPhysicians.com</a></p><p><a href="http://www.SCHomeRx.com">www.SCHomeRx.com</a></p><p><a href="http://www.thedisruptedpodcast.com">www.thedisruptedpodcast.com</a></p><p><a href="http://www.experiencinghealthcare.com">www.experiencinghealthcare.com</a></p>
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      <itunes:title>Success</itunes:title>
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      <itunes:summary>In our last episode, Matt discusses the inevitability of failure in our lives and careers and how to fail forward and use failed experiences to your advantage. This week, Matt talks about what success looks like at SC House Calls and how he defines it. We know you will get a lot out of this episode! Enjoy!</itunes:summary>
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      <pubDate>Mon, 23 Jan 2023 17:07:53 +0000</pubDate>
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      <link>https://anchor.fm/james-preston06</link>
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      <itunes:title>Failure</itunes:title>
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      <itunes:summary>Today Matt talks about something we all deal with but hate to face, Failure. Failing is part of everyone&apos;s journey; some do it more than others, but no one wants to experience it. Matt discusses how failing is normal and can shape us as people. Failure can help us in the long run and also help others around us. We know you will get a lot out of this episode!</itunes:summary>
      <itunes:subtitle>Today Matt talks about something we all deal with but hate to face, Failure. Failing is part of everyone&apos;s journey; some do it more than others, but no one wants to experience it. Matt discusses how failing is normal and can shape us as people. Failure can help us in the long run and also help others around us. We know you will get a lot out of this episode!</itunes:subtitle>
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      <pubDate>Mon, 2 Jan 2023 06:00:00 +0000</pubDate>
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      <itunes:title>2022 &amp; 2023</itunes:title>
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      <itunes:summary>Today we look back and forward in this year-end review, and we also look into the plans for 2023. We hope you can celebrate the great things that took place and what&apos;s to come next year!</itunes:summary>
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      <pubDate>Fri, 30 Dec 2022 20:03:24 +0000</pubDate>
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      <itunes:title>What&apos;s Wrong with Healthcare Part III</itunes:title>
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      <itunes:summary>Today Matt wraps up his series, &quot;What&apos;s Wrong with Healthcare III.&quot; Matt tackles the problems surrounding medication. Some of the issues we discuss are cost, access, and so much more. Enjoy the episode!</itunes:summary>
      <itunes:subtitle>Today Matt wraps up his series, &quot;What&apos;s Wrong with Healthcare III.&quot; Matt tackles the problems surrounding medication. Some of the issues we discuss are cost, access, and so much more. Enjoy the episode!</itunes:subtitle>
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      <pubDate>Mon, 5 Dec 2022 22:24:25 +0000</pubDate>
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      <link>https://anchor.fm/james-preston06</link>
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      <itunes:title>What&apos;s Wrong With Healthcare Part II</itunes:title>
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      <itunes:summary>Today we continue our series, &quot;What Is Wrong with Healthcare Part II.&quot; Matt gives some excellent illustrations about why healthcare purchasing is so confusing and also talks about how the supplier and consumer relationship is much different than most other industries. We know you will get a lot out of this episode!</itunes:summary>
      <itunes:subtitle>Today we continue our series, &quot;What Is Wrong with Healthcare Part II.&quot; Matt gives some excellent illustrations about why healthcare purchasing is so confusing and also talks about how the supplier and consumer relationship is much different than most other industries. We know you will get a lot out of this episode!</itunes:subtitle>
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      <pubDate>Mon, 21 Nov 2022 22:04:27 +0000</pubDate>
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      <itunes:title>What&apos;s Wrong With Healthcare? Part 1</itunes:title>
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      <itunes:summary>Today we begin a new series, &quot;What Is Wrong with Healthcare&quot;? Today Matt tackles the confusion of navigating the different insurance types and the confusion they can bring to patients. We hope you enjoy this episode!</itunes:summary>
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      <pubDate>Mon, 14 Nov 2022 06:00:00 +0000</pubDate>
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      <link>https://anchor.fm/james-preston06</link>
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      <itunes:title>Nurse Practitioner Week 2022</itunes:title>
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      <itunes:summary>Today, we are celebrating Nurse Practitioner Week! Matt talks about the impact these incredible practitioners are making at SC House Calls, GA House Calls, and Main Street Physicians. Please help us celebrate Nurse Practitioners across America! We hope you enjoy this special episode!</itunes:summary>
      <itunes:subtitle>Today, we are celebrating Nurse Practitioner Week! Matt talks about the impact these incredible practitioners are making at SC House Calls, GA House Calls, and Main Street Physicians. Please help us celebrate Nurse Practitioners across America! We hope you enjoy this special episode!</itunes:subtitle>
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      <pubDate>Mon, 7 Nov 2022 00:00:00 +0000</pubDate>
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      <itunes:title>Catching Up</itunes:title>
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      <itunes:summary>Today Matt catches us up on what&apos;s been happening at SC &amp; GA House Calls. Matt discusses the LTC University Provider Conference, Care Teams, the upcoming ACO with Pearl Health, and Chronic Care Management. We hope you enjoy this episode! </itunes:summary>
      <itunes:subtitle>Today Matt catches us up on what&apos;s been happening at SC &amp; GA House Calls. Matt discusses the LTC University Provider Conference, Care Teams, the upcoming ACO with Pearl Health, and Chronic Care Management. We hope you enjoy this episode! </itunes:subtitle>
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      <pubDate>Fri, 23 Sep 2022 13:59:10 +0000</pubDate>
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      <itunes:title>Assisted Living</itunes:title>
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      <itunes:summary>Today, Matt talks about something he has a servant&apos;s heart for, Assisted Living. Matt shares some ways their primary care services can help assisted livings across South Carolina and Georgia. He also gives us some heartfelt stories from when he was the Executive Director of an assisted living in Conway, South Carolina. Enjoy the episode!</itunes:summary>
      <itunes:subtitle>Today, Matt talks about something he has a servant&apos;s heart for, Assisted Living. Matt shares some ways their primary care services can help assisted livings across South Carolina and Georgia. He also gives us some heartfelt stories from when he was the Executive Director of an assisted living in Conway, South Carolina. Enjoy the episode!</itunes:subtitle>
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      <pubDate>Mon, 12 Sep 2022 06:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Jamie Preston, Matt Staub)</author>
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      <itunes:title>Motivation</itunes:title>
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      <pubDate>Mon, 15 Aug 2022 06:00:00 +0000</pubDate>
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      <itunes:title>Goal Setting</itunes:title>
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      <itunes:summary>Today Matt breaks down how he sets and uses goal setting. Matt shares three essential points that will help you develop better goals and help you win at your job. We hope you enjoy this episode!</itunes:summary>
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      <pubDate>Mon, 25 Jul 2022 14:43:52 +0000</pubDate>
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      <itunes:title>Priorities</itunes:title>
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      <itunes:summary>Today, Matt talks about priorities and how we can sometimes get them out of order. Matt gives some great tips on how to organize your priorities so that you&apos;re doing what makes the most significant impact on your organization. We know you will get a lot out of this podcast. Enjoy the show! </itunes:summary>
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      <pubDate>Tue, 5 Jul 2022 18:43:43 +0000</pubDate>
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      <itunes:summary>Today Matt talks about patient experience, what that can look like for patients, and what that looks like for healthcare providers. We hope you enjoy this episode! </itunes:summary>
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      <pubDate>Mon, 27 Jun 2022 06:00:00 +0000</pubDate>
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      <itunes:title>Change</itunes:title>
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      <itunes:summary>Today, Matt talks about something that his organizations and industry deal with all the time: change. Matt discusses how they thrive and work throughout the change and gives real-life, relevant scenarios on how they are fleshing that out. We hope you enjoy this episode!</itunes:summary>
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      <pubDate>Mon, 6 Jun 2022 06:00:00 +0000</pubDate>
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      <itunes:summary>Today Matt talks about a new meaningful partnership that SC House Calls has made with Pearl Health. Matt discusses the impact this will have on their patient&apos;s health and organization. We hope you enjoy this episode!</itunes:summary>
      <itunes:subtitle>Today Matt talks about a new meaningful partnership that SC House Calls has made with Pearl Health. Matt discusses the impact this will have on their patient&apos;s health and organization. We hope you enjoy this episode!</itunes:subtitle>
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      <pubDate>Mon, 23 May 2022 06:00:00 +0000</pubDate>
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      <itunes:title>Integrated Health Services</itunes:title>
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      <itunes:duration>00:36:38</itunes:duration>
      <itunes:summary>Today Matt talks about the Integrated Health Services that their companies provide for South Carolina and Georgia and the impact that is making on healthcare. We hope you enjoy this episode!</itunes:summary>
      <itunes:subtitle>Today Matt talks about the Integrated Health Services that their companies provide for South Carolina and Georgia and the impact that is making on healthcare. We hope you enjoy this episode!</itunes:subtitle>
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      <pubDate>Mon, 16 May 2022 16:12:31 +0000</pubDate>
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      <itunes:title>The Letter</itunes:title>
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      <itunes:summary>Today Matt shares a letter that he recently received from a patient&apos;s family. The family shares their experience with SC House Calls and SC Home Rx and the difference the team made that was serving them. We hope you enjoy this episode!</itunes:summary>
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      <itunes:summary>Today, Matt talks about opportunities and how opportunity presents itself during difficulty so often. Matt also takes time to highlight the administrative teams at SC House Calls and how they are making a difference. We hope you enjoy this episode!!
</itunes:summary>
      <itunes:subtitle>Today, Matt talks about opportunities and how opportunity presents itself during difficulty so often. Matt also takes time to highlight the administrative teams at SC House Calls and how they are making a difference. We hope you enjoy this episode!!
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      <pubDate>Mon, 25 Apr 2022 06:00:00 +0000</pubDate>
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      <itunes:title>The Easy Button</itunes:title>
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      <itunes:summary>Today Matt gives us some great things to think through when solving problems. Matt talks about identifying the correct issue by asking the right questions. He also shares some examples of how some problems just aren&apos;t obvious. Enjoy the podcast!</itunes:summary>
      <itunes:subtitle>Today Matt gives us some great things to think through when solving problems. Matt talks about identifying the correct issue by asking the right questions. He also shares some examples of how some problems just aren&apos;t obvious. Enjoy the podcast!</itunes:subtitle>
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      <pubDate>Tue, 12 Apr 2022 02:55:30 +0000</pubDate>
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      <itunes:title>Hakuna Matata</itunes:title>
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      <itunes:summary>Today Matt talks about how quality healthcare is the final frontier and how we have to remove our excuses and continue to work to make healthcare what it can be. He also tells an old story but with a different twist. We hope you enjoy this episode!</itunes:summary>
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      <title>Better Together</title>
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      <pubDate>Mon, 4 Apr 2022 12:44:06 +0000</pubDate>
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      <itunes:summary>It is proven that we can accomplish more than we can ever imagine when we do things as a team. That&apos;s what today&apos;s episode is all about. Matt gives us some great examples of how we are always better together. We hope you enjoy this episode!</itunes:summary>
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      <pubDate>Tue, 22 Mar 2022 20:59:32 +0000</pubDate>
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      <itunes:title>The Hero, The Guide, The Victim &amp; The Villain</itunes:title>
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      <pubDate>Mon, 28 Feb 2022 22:30:08 +0000</pubDate>
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      <itunes:summary>Today Matt shares some great reflections on his recent trip to the most magical place on earth, Walt Disney World. Matt discusses how the &quot;Disney Cast&quot; impressed him and made their experience better and how that translates to healthcare. We hope you enjoy this episode!</itunes:summary>
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      <pubDate>Mon, 14 Feb 2022 17:29:06 +0000</pubDate>
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      <link>https://anchor.fm/james-preston06</link>
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      <itunes:summary>We communicate more than ever and have more communication devices than at any time in history. Today Matt shares some excellent leadership practices involving effective communication. We hope you enjoy the episode!</itunes:summary>
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      <pubDate>Mon, 7 Feb 2022 16:21:09 +0000</pubDate>
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      <itunes:title>Value Based Care</itunes:title>
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      <itunes:summary>Today Matt discusses a presentation he gave at his monthly Partners Meeting about Value-Based HealthCare. Matt shares some great information on where he sees healthcare trending to provide better healthcare outcomes for a better price to patients. We hope you enjoy this episode.</itunes:summary>
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      <pubDate>Fri, 28 Jan 2022 14:28:31 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
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      <itunes:title>The Business of Healthcare</itunes:title>
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      <itunes:summary>Being busy in healthcare doesn&apos;t often doesn&apos;t equate to productive results. On today&apos;s podcast, Matt discusses &quot;The Business of Healthcare.&quot; In this episode, Matt shares that business is a never-ending quest to deliver the same result in an easier fashion. Join us as Matt breaks down &quot;The Business of Healthcare.&quot;</itunes:summary>
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      <pubDate>Mon, 10 Jan 2022 17:18:07 +0000</pubDate>
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      <itunes:title>Celebrating The Wins &amp; Looking Forward</itunes:title>
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      <pubDate>Thu, 30 Dec 2021 05:00:00 +0000</pubDate>
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      <pubDate>Mon, 20 Dec 2021 22:34:55 +0000</pubDate>
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      <pubDate>Mon, 6 Dec 2021 22:07:35 +0000</pubDate>
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      <link>https://anchor.fm/james-preston06</link>
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]]></description>
      <pubDate>Mon, 22 Nov 2021 05:00:00 +0000</pubDate>
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      <link>https://anchor.fm/james-preston06</link>
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      <itunes:title>What I Have Learned This Week</itunes:title>
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      <itunes:summary>In this episode, Matt shares three stories about things that he has learned this week. We discuss some great leadership principles related to learning from the people around you. We hope you get a lot out of this episode! </itunes:summary>
      <itunes:subtitle>In this episode, Matt shares three stories about things that he has learned this week. We discuss some great leadership principles related to learning from the people around you. We hope you get a lot out of this episode! </itunes:subtitle>
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      <pubDate>Wed, 10 Nov 2021 21:44:19 +0000</pubDate>
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      <link>https://anchor.fm/james-preston06</link>
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      <itunes:title>Nurse Practitioner Week</itunes:title>
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      <itunes:summary>Today, we celebrate Nurse Practitioner Week! These incredible Nurse Practitioners provide excellent healthcare to so many across our country. In this episode, Matt shares the history of Nurse Practitioners as a profession and shares how NP&apos;s have changed the landscape of healthcare via telehealth. If you are a Nurse Practitioner, we celebrate you with this episode of Experiencing Healthcare!</itunes:summary>
      <itunes:subtitle>Today, we celebrate Nurse Practitioner Week! These incredible Nurse Practitioners provide excellent healthcare to so many across our country. In this episode, Matt shares the history of Nurse Practitioners as a profession and shares how NP&apos;s have changed the landscape of healthcare via telehealth. If you are a Nurse Practitioner, we celebrate you with this episode of Experiencing Healthcare!</itunes:subtitle>
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      <pubDate>Mon, 1 Nov 2021 00:00:00 +0000</pubDate>
      <author>jmpreston@ltchs.com (Matt Staub, Jamie Preston)</author>
      <link>https://anchor.fm/james-preston06</link>
      <content:encoded><![CDATA[<p><a href="www.SCHouse Calls.com">www.SCHouse Calls.com</a></p><p><a href="www.SCHomeRx.com">www.SCHomeRx.com</a></p><p><a href="https://mainstreetphysicians.com">www.MainStreetPhysicians.com</a></p><p> </p>
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      <itunes:title>Leading Healthcare</itunes:title>
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      <itunes:summary>Today Matt shares a story about an SC House Calls patient that called him to discuss some issues. Matt shares how he handled that call and we discuss some of the things that good leaders do in healthcare. We hope you enjoy this episode!</itunes:summary>
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      <title>Two Types of People</title>
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<hr />
<p>Send in a voice message: https://anchor.fm/james-preston06/message</p>
]]></description>
      <pubDate>Fri, 22 Oct 2021 12:39:01 +0000</pubDate>
      <author>jmpreston@ltchs.com (James Preston)</author>
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      <content:encoded><![CDATA[<p>Today Matt talks about "Two Different Kinds of People." A person who knows what they want and is willing to go through whatever it takes to get it, and a person who is ready to settle to get what they want right now. Matt also discusses the LTC University Provider Conference and its impact on many of the Healthcare Providers that attended. We hope you enjoy this episode!</p>
<hr />
<p>Send in a voice message: https://anchor.fm/james-preston06/message</p>
]]></content:encoded>
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--- 

Send in a voice message: https://anchor.fm/james-preston06/message</itunes:summary>
      <itunes:subtitle>Today Matt talks about &quot;Two Different Kinds of People.&quot; A person who knows what they want and is willing to go through whatever it takes to get it, and a person who is ready to settle to get what they want right now. Matt also discusses the LTC University Provider Conference and its impact on many of the Healthcare Providers that attended. We hope you enjoy this episode!

--- 

Send in a voice message: https://anchor.fm/james-preston06/message</itunes:subtitle>
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      <description><![CDATA[<p>This is the inaugural episode of the Experiencing Healthcare Podcast! This first episode we tackle the question, Why Ask Why? I think we can all agree that healthcare can be better and thats what we are on a mission to do. </p>
<p><a href="//www.SCHouseCalls.com">www.SCHouseCalls.com</a> | <a href="//www.SCHomeRx.com ">www.SCHomeRx.com | </a><a href="//www.mainstreetphysicians.com">www.mainstreetphysicians.com</a></p>
<p><br /></p>
<hr />
<p>Send in a voice message: https://anchor.fm/james-preston06/message</p>
]]></description>
      <pubDate>Fri, 15 Oct 2021 15:28:02 +0000</pubDate>
      <author>jmpreston@ltchs.com (James Preston)</author>
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      <content:encoded><![CDATA[<p>This is the inaugural episode of the Experiencing Healthcare Podcast! This first episode we tackle the question, Why Ask Why? I think we can all agree that healthcare can be better and thats what we are on a mission to do. </p>
<p><a href="//www.SCHouseCalls.com">www.SCHouseCalls.com</a> | <a href="//www.SCHomeRx.com ">www.SCHomeRx.com | </a><a href="//www.mainstreetphysicians.com">www.mainstreetphysicians.com</a></p>
<p><br /></p>
<hr />
<p>Send in a voice message: https://anchor.fm/james-preston06/message</p>
]]></content:encoded>
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      <itunes:duration>00:32:33</itunes:duration>
      <itunes:summary>This is the inaugural episode of the Experiencing Healthcare Podcast! This first episode we tackle the question, Why Ask Why? I think we can all agree that healthcare can be better and thats what we are on a mission to do. 
www.SCHouseCalls.com | www.SCHomeRx.com | www.mainstreetphysicians.com


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Send in a voice message: https://anchor.fm/james-preston06/message</itunes:summary>
      <itunes:subtitle>This is the inaugural episode of the Experiencing Healthcare Podcast! This first episode we tackle the question, Why Ask Why? I think we can all agree that healthcare can be better and thats what we are on a mission to do. 
www.SCHouseCalls.com | www.SCHomeRx.com | www.mainstreetphysicians.com


--- 

Send in a voice message: https://anchor.fm/james-preston06/message</itunes:subtitle>
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      <itunes:episode>11</itunes:episode>
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