https://simplecast.com On the Air On the Air, brought to you by leading housing provider Stonewater, will bring together key industry figures, colleagues and customers, for some lively conversations about what matters most in social housing. In 2024 we're back with Series 5! 6 brand new episodes covering the future of social housing, keeping up with the impact of the new government, environment and what the needs to be done to address the current and future challenges. New episodes are released bimonthly and you'll get all the latest from host Paula Palmer and her guests from across the sector. Subscribe to get the latest episodes as soon as they land. en Wed, 18 Feb 2026 09:11:05 +0000 Wed, 18 Feb 2026 09:11:16 +0000 https://on-the-air.simplecast.com On the Air https://image.simplecastcdn.com/images/e42df15f-8686-4a63-9f2b-b3e3435d440f/1c072969-4eab-4c4a-9d7d-5ba63e422b5c/3000x3000/on-the-air-artwork-master-title-card.jpg?aid=rss_feed https://on-the-air.simplecast.com episodic On the Air, brought to you by leading housing provider Stonewater, will bring together key industry figures, colleagues and customers, for some lively conversations about what matters most in social housing. In 2024 we're back with Series 5! 6 brand new episodes covering the future of social housing, keeping up with the impact of the new government, environment and what the needs to be done to address the current and future challenges. New episodes are released bimonthly and you'll get all the latest from host Paula Palmer and her guests from across the sector. Subscribe to get the latest episodes as soon as they land. Stonewater false https://feeds.simplecast.com/j7gCA3FH cost of living, affordable housing, housing, housing association, merger, social housing, tenants, ukhousing Stonewater corporate.communications@stonewater.org c0dc79f5-ac79-4db1-8734-78d97d1c68c5 S6 Ep3: Who is social housing for? In this episode of Stonewater’s On the Air podcast, host Paula Palmer explores who social housing is really for in today’s pressured housing landscape. Holly Edwards, Stonewater’s Customer Experience Director, explains how lettings and allocations work, why fairness is so difficult to achieve, and how shortages shape both decision‑making and community sustainability.

Tim Brown from De Montfort University offers a policy and historical lens, discussing the ongoing challenge of fairness for vulnerable applicants and what the UK can — cautiously — learn from European systems.

Mark Kent, Deputy CEO at Local Space, provides insight from the frontline, describing councils operating in “permanent emergency mode,” the rise in temporary accommodation, and how intermediate rent has become a safety valve for a system under strain. 

Journalist Peter Apps rounds out the conversation with reflections on the long-term impact of needs‑based lettings, the misconceptions driving public debate, and the importance of reframing social housing as a mainstream public service rather than a last‑resort option.

]]> Wed, 18 Feb 2026 09:11:05 +0000 corporate.communications@stonewater.org (Holly Edwards, Mark Kent, Local space, Tim Brown, Peter Apps) https://on-the-air.simplecast.com/episodes/s6-ep3-who-is-social-housing-for-R3L5TtzD In this episode of Stonewater’s On the Air podcast, host Paula Palmer explores who social housing is really for in today’s pressured housing landscape. Holly Edwards, Stonewater’s Customer Experience Director, explains how lettings and allocations work, why fairness is so difficult to achieve, and how shortages shape both decision‑making and community sustainability.

Tim Brown from De Montfort University offers a policy and historical lens, discussing the ongoing challenge of fairness for vulnerable applicants and what the UK can — cautiously — learn from European systems.

Mark Kent, Deputy CEO at Local Space, provides insight from the frontline, describing councils operating in “permanent emergency mode,” the rise in temporary accommodation, and how intermediate rent has become a safety valve for a system under strain. 

Journalist Peter Apps rounds out the conversation with reflections on the long-term impact of needs‑based lettings, the misconceptions driving public debate, and the importance of reframing social housing as a mainstream public service rather than a last‑resort option.

]]> S6 Ep3: Who is social housing for? Holly Edwards, Mark Kent, Local space, Tim Brown, Peter Apps 00:53:00 With record demand, rising vulnerability, and shrinking supply reshaping the UK’s housing landscape, this episode asks a fundamental question: Who is social housing really for? Bringing together voices from across the sector, we explore how allocation systems work and how shortages are driving both policy pressures and public perception. From the challenges faced by councils operating in permanent crisis mode, to the hidden barriers that prevent people from accessing the housing they’re eligible for, our guests unpack the realities behind the headlines. With record demand, rising vulnerability, and shrinking supply reshaping the UK’s housing landscape, this episode asks a fundamental question: Who is social housing really for? Bringing together voices from across the sector, we explore how allocation systems work and how shortages are driving both policy pressures and public perception. From the challenges faced by councils operating in permanent crisis mode, to the hidden barriers that prevent people from accessing the housing they’re eligible for, our guests unpack the realities behind the headlines. uk housing, social housing, allocations, social housing stigma, lettings false full 3 1f758f81-2c67-49ba-8c01-82de2d741a39 S6 Ep2 Are new towns the answer to the housing crisis? In this episode of Stonewater’s On the Air podcast, host Paula Palmer explores whether new towns can truly address the UK’s housing crisis. The discussion begins with Lord Richard Best, Co-Chair of the All-Party Parliamentary Group on New Towns, who shares insights from his extensive housing career and emphasizes the importance of linking housing with jobs, transport, and green spaces, while also touching on the need for flexible approaches to green belt reform and sustainable design principles.

Maurice Lange, Analyst at the Centre for Cities, adds an economic perspective, highlighting how proximity to cities drives growth and why location is critical for long-term success, and; finally, Matt Crucefix, Stonewater’s Director of Development (South and West), outlines opportunities for housing associations to influence planning early whilst discussing the challenges around planning reform, the need for collaboration between developers and councils, and how design codes can balance sustainability with affordability. 

]]> Tue, 16 Dec 2025 16:23:36 +0000 corporate.communications@stonewater.org (Lord Richard Best, Maurice Lange, Matt Crucefix, Paula Palmer) https://on-the-air.simplecast.com/episodes/s6-ep2-are-new-towns-the-answer-to-the-housing-crisis-HVmiRpEQ In this episode of Stonewater’s On the Air podcast, host Paula Palmer explores whether new towns can truly address the UK’s housing crisis. The discussion begins with Lord Richard Best, Co-Chair of the All-Party Parliamentary Group on New Towns, who shares insights from his extensive housing career and emphasizes the importance of linking housing with jobs, transport, and green spaces, while also touching on the need for flexible approaches to green belt reform and sustainable design principles.

Maurice Lange, Analyst at the Centre for Cities, adds an economic perspective, highlighting how proximity to cities drives growth and why location is critical for long-term success, and; finally, Matt Crucefix, Stonewater’s Director of Development (South and West), outlines opportunities for housing associations to influence planning early whilst discussing the challenges around planning reform, the need for collaboration between developers and councils, and how design codes can balance sustainability with affordability. 

]]> S6 Ep2 Are new towns the answer to the housing crisis? Lord Richard Best, Maurice Lange, Matt Crucefix, Paula Palmer 00:43:57 With housing shortages intensifying across the UK, the idea of building new towns is gaining traction once again. Following the latest updates from the New Towns Taskforce, this episode explores whether large-scale developments can realistically address the housing crisis — and what it takes to make them work. With housing shortages intensifying across the UK, the idea of building new towns is gaining traction once again. Following the latest updates from the New Towns Taskforce, this episode explores whether large-scale developments can realistically address the housing crisis — and what it takes to make them work. green belt, uk housing, new towns, development, uk government false full 2 2e91a9c4-2827-4c5a-a96f-0177479db65f S6 Ep1 How can social landlords rebuild trust with tenants The discussion centres on how housing providers can rebuild trust through transparency, empathy, and consistent service delivery. David emphasizes Stonewater’s commitment to improving visibility, responsiveness, and honesty in customer interactions, while Jo highlights sector-wide initiatives like the Together with Tenants framework, which fosters meaningful resident engagement.

Joseph offers a powerful tenant perspective, stressing the importance of genuine involvement and the need for housing associations to treat tenants as partners rather than tick-box participants.

]]> Wed, 15 Oct 2025 07:05:41 +0000 corporate.communications@stonewater.org (David Ripley, Jo Allen, NHF, Joseph DeVille, Paula Palmer) https://on-the-air.simplecast.com/episodes/s6-ep1-how-can-social-landlords-rebuild-trust-with-tenants-Cvumk5Ez The discussion centres on how housing providers can rebuild trust through transparency, empathy, and consistent service delivery. David emphasizes Stonewater’s commitment to improving visibility, responsiveness, and honesty in customer interactions, while Jo highlights sector-wide initiatives like the Together with Tenants framework, which fosters meaningful resident engagement.

Joseph offers a powerful tenant perspective, stressing the importance of genuine involvement and the need for housing associations to treat tenants as partners rather than tick-box participants.

]]> S6 Ep1 How can social landlords rebuild trust with tenants David Ripley, Jo Allen, NHF, Joseph DeVille, Paula Palmer 00:41:58 The first episode of season 6 explores the relationship between social landlords and tenants. It has come under scrutiny in recent years, with concerns about service quality, communication and tenant engagement. We explore practical ways to rebuild trust, highlighting best practices from housing providers that are leading the way in customer satisfaction. Host Paula Palmer is joined by David Ripley, Chief Operating Officer, Stonewater; Jo Allen, Head of Member Relations, National Housing Federation and Joseph De-Ville, member of the Stop Social Housing Stigma Committee and on the National Tenants Voice Group The first episode of season 6 explores the relationship between social landlords and tenants. It has come under scrutiny in recent years, with concerns about service quality, communication and tenant engagement. We explore practical ways to rebuild trust, highlighting best practices from housing providers that are leading the way in customer satisfaction. Host Paula Palmer is joined by David Ripley, Chief Operating Officer, Stonewater; Jo Allen, Head of Member Relations, National Housing Federation and Joseph De-Ville, member of the Stop Social Housing Stigma Committee and on the National Tenants Voice Group tenant satisfaction measures, customer service, consumer regulations, regulator of social housing, national housing federation, social housing, trust false full 1 57e4ef70-9295-45d6-bea0-fddb14324406 S5 Ep7 Investing in Supported Housing With our guests Jeremy Porteous, Housing LIN and Stonewater's Sarah Pugh, Domestic Abuse Services and Vicky Chase, Exeter Young People Foyer we explore the impact of supporting housing for those in need. From vital refuge and rehabilitation, young people transitioning to independent living to older people holding on to independence and community. 

We investigate the evolving landscape of housing, enhanced communities and the incredible personalised options that our teams are delivering. The discussion also covers the broader societal benefits of investing in supported housing; from public sector costs to improving quality of life. 

]]> Tue, 22 Jul 2025 14:40:28 +0000 corporate.communications@stonewater.org (Housing LIN, Jeremy Porteous, Sarah Pugh, Vicky Chase, Paula Palmer) https://on-the-air.simplecast.com/episodes/s5-ep7-investing-in-supported-housing-AJt6eWF5 With our guests Jeremy Porteous, Housing LIN and Stonewater's Sarah Pugh, Domestic Abuse Services and Vicky Chase, Exeter Young People Foyer we explore the impact of supporting housing for those in need. From vital refuge and rehabilitation, young people transitioning to independent living to older people holding on to independence and community. 

We investigate the evolving landscape of housing, enhanced communities and the incredible personalised options that our teams are delivering. The discussion also covers the broader societal benefits of investing in supported housing; from public sector costs to improving quality of life. 

]]> S5 Ep7 Investing in Supported Housing Housing LIN, Jeremy Porteous, Sarah Pugh, Vicky Chase, Paula Palmer 01:03:45 A discussion on the financial, social and community benefits of investing in supported housing. With insights from Housing experts and the Stonewater team we also highlight the vital role supported housing plays not only for retirement or older age but in providing refuge and rehabilitation for people facing significant challenges, from survivors of domestic abuse to young adults seeking independence. A discussion on the financial, social and community benefits of investing in supported housing. With insights from Housing experts and the Stonewater team we also highlight the vital role supported housing plays not only for retirement or older age but in providing refuge and rehabilitation for people facing significant challenges, from survivors of domestic abuse to young adults seeking independence. survivors, domestic abuse, supported housing, young people services, happi, retirement, retirement living false full 7 dbb386bb-a07c-471d-a418-0204d490e423 S5 Ep6 Investing in homes Host Paula Palmer is joined by Nick Harris, Chief Executive at Stonewater, Catherine Evans, Director of Homes Operations at Stonewater, and Mark Astbury, Partner at Ridge, a built environment consultancy.

Our guests discuss how investment is planned - from new kitchens and heating systems to window replacements and landscaping improvements – and how investment aligns with sector challenges, including sustainability, affordability, and future-proofing homes to meet evolving needs.

Nick emphasizes the importance of proactive investment and the use of AI to enhance efficiency and customer satisfaction, Catherine highlights the need for creating environments where residents can flourish and the role of partnerships in achieving this whilst Mark discusses the impact of advanced technology on housing investment and the importance of holistic investment planning.

Join us for this engaging episode as we explore the multifaceted approach to investing in homes and communities, ensuring they are fit for the future and supportive of residents' aspirations.

]]> Fri, 20 Jun 2025 10:07:45 +0000 corporate.communications@stonewater.org (Nicholas Harris, Catherine Evans, Mark Astbury, Ridge & Partners LLp, Paula Palmer, Stonewater) https://on-the-air.simplecast.com/episodes/s5-ep6-investing-in-homes-vgdozKZj Host Paula Palmer is joined by Nick Harris, Chief Executive at Stonewater, Catherine Evans, Director of Homes Operations at Stonewater, and Mark Astbury, Partner at Ridge, a built environment consultancy.

Our guests discuss how investment is planned - from new kitchens and heating systems to window replacements and landscaping improvements – and how investment aligns with sector challenges, including sustainability, affordability, and future-proofing homes to meet evolving needs.

Nick emphasizes the importance of proactive investment and the use of AI to enhance efficiency and customer satisfaction, Catherine highlights the need for creating environments where residents can flourish and the role of partnerships in achieving this whilst Mark discusses the impact of advanced technology on housing investment and the importance of holistic investment planning.

Join us for this engaging episode as we explore the multifaceted approach to investing in homes and communities, ensuring they are fit for the future and supportive of residents' aspirations.

]]> S5 Ep6 Investing in homes Nicholas Harris, Catherine Evans, Mark Astbury, Ridge & Partners LLp, Paula Palmer, Stonewater 01:00:30 In this, the first of our end of season investment double bill, the discussion centers around Stonewater's substantial £90 million investment aimed at ensuring homes are warm, safe, and affordable. We’ll take a closer look at the upgrades being, the difference they make to residents' lives and explore how we measure success, not just through data but by listening to customers, to ensure we are making the right improvements. With insights from senior leaders, housing experts, and customers, this episode will provide a behind-the-scenes look at how investment decisions are made and the real impact they have on people’s homes and communities. Catch the video version at: https://youtu.be/3xNxwmDsj0Q In this, the first of our end of season investment double bill, the discussion centers around Stonewater's substantial £90 million investment aimed at ensuring homes are warm, safe, and affordable. We’ll take a closer look at the upgrades being, the difference they make to residents' lives and explore how we measure success, not just through data but by listening to customers, to ensure we are making the right improvements. With insights from senior leaders, housing experts, and customers, this episode will provide a behind-the-scenes look at how investment decisions are made and the real impact they have on people’s homes and communities. Catch the video version at: https://youtu.be/3xNxwmDsj0Q maintenance, retrofit, home improvements, sustainability, investment, housing investment false full 6 383b4c21-c174-4b74-848a-8f5938975166 S5 E5 Challenging stigma in social housing Guests this episode include Joe Ross, Service Improvement Manager who provides real insight of how the sector is already tackling stigma and shares his thoughts on the "right to buy" policy as a catalyst for the negative perception of social housing. 

Rick Liddiment, Head of External Affairs, Flagship, along with Dr. Mercy Denedo, Durham University and Professor Amanze Ejiogu, Sheffield Hallam University bring us insight from their extensive research and propose actions the housing sector can take to challenge organisational stigma. 

We explore the real cause of stigma, its impact on people living in social housing and what can be done to challenge it? 

]]> Tue, 6 May 2025 21:08:38 +0000 corporate.communications@stonewater.org (Joe Ross, Rick Liddiment, Flagship, Dr Mercy Denedo, Durham University, Professor Amanze Ejiogu, Sheffield Hallam University, Paula Palmer) https://on-the-air.simplecast.com/episodes/s5-e5-challenging-stigma-in-social-housing-ipWPlLC_ Guests this episode include Joe Ross, Service Improvement Manager who provides real insight of how the sector is already tackling stigma and shares his thoughts on the "right to buy" policy as a catalyst for the negative perception of social housing. 

Rick Liddiment, Head of External Affairs, Flagship, along with Dr. Mercy Denedo, Durham University and Professor Amanze Ejiogu, Sheffield Hallam University bring us insight from their extensive research and propose actions the housing sector can take to challenge organisational stigma. 

We explore the real cause of stigma, its impact on people living in social housing and what can be done to challenge it? 

]]> S5 E5 Challenging stigma in social housing Joe Ross, Rick Liddiment, Flagship, Dr Mercy Denedo, Durham University, Professor Amanze Ejiogu, Sheffield Hallam University, Paula Palmer 00:50:26 As we delve into this episode we explore the perceptions of social housing in the UK. In discussion with our guests whose research into the subject is uncovered, we start to discover the true sources of stigma and how we in the sector can help to tackle it. This episode features insights from the Stonewater team, sector and academic experts, and personal stories that highlight the transformative impact of social housing in challenging stigma and promoting social mobility. As we delve into this episode we explore the perceptions of social housing in the UK. In discussion with our guests whose research into the subject is uncovered, we start to discover the true sources of stigma and how we in the sector can help to tackle it. This episode features insights from the Stonewater team, sector and academic experts, and personal stories that highlight the transformative impact of social housing in challenging stigma and promoting social mobility. housing association, social stigma, journey planner, organisational stigma, social housing, social housing stigma, tenant voice, stonewater false full 5 4e0c0fd8-79b4-48fa-85e1-a0a567d0b19a S5 E4 AI in housing: The good, the bad and the future We are joined by Kate Stetsiuk, Head of AI at The Dot Collective, who will bring insights on AI's real world applications and the latest developments in responsible AI use. 

Jon Cocker, Chief Information Officer at Platform Housing Group, is here to discuss AI's impact on data, governance, and operational efficiency and Gareth Lloyd, Chief Information and Transformation Officer at Stonewater, shares his perspective on AI in housing, regulatory challenges, and what the future holds.

Could AI replace employees? Can AI be trusted? What are we using it for? We navigate all this in episode 4.

]]> Wed, 5 Mar 2025 09:28:00 +0000 corporate.communications@stonewater.org (Gareth Lloyd, Jon Cocker, Kate Stetsiuk, Paula Palmer) https://on-the-air.simplecast.com/episodes/s5-e4-ai-in-housing-the-good-the-bad-and-the-future-jlA66x70 We are joined by Kate Stetsiuk, Head of AI at The Dot Collective, who will bring insights on AI's real world applications and the latest developments in responsible AI use. 

Jon Cocker, Chief Information Officer at Platform Housing Group, is here to discuss AI's impact on data, governance, and operational efficiency and Gareth Lloyd, Chief Information and Transformation Officer at Stonewater, shares his perspective on AI in housing, regulatory challenges, and what the future holds.

Could AI replace employees? Can AI be trusted? What are we using it for? We navigate all this in episode 4.

]]> S5 E4 AI in housing: The good, the bad and the future Gareth Lloyd, Jon Cocker, Kate Stetsiuk, Paula Palmer 00:43:36 This episode focuses on AI's evolving role in housing, discussing automation's potential to revolutionise customer service, impact in the workplace, ethical concerns and addressing the regulatory challenges of AI deployment.​ We dig into these topics and how AI can be used with guests from the Housing sector and those experienced in deploying AI powered tools. This episode focuses on AI's evolving role in housing, discussing automation's potential to revolutionise customer service, impact in the workplace, ethical concerns and addressing the regulatory challenges of AI deployment.​ We dig into these topics and how AI can be used with guests from the Housing sector and those experienced in deploying AI powered tools. ai, artificial intelligence, housing podcast, stonewater, on the air false full 4 d0166fb9-3c74-4e24-923d-678d7aceb114 S5 E3: Stonewater at 10 With guests; Chair of Stonewater's Board, Sheila Collins and Chief Officer for Customer Experience and Growth, Jonathan Layzell we discuss Stonewater’s decade of success, some of the hurdles they've overcome, and their own experience of mergers and acquisitions. 

This episode also features HACT Chief Executive, Andrew Van Doorn bringing a critical perspective on mergers and advocating for greater collaboration in the sector and Sharon Thandi, Senior Associate at Devonshires, offering a legal perspective on the challenges, realities and opportunities in housing mergers. 

 

]]> Wed, 8 Jan 2025 04:00:00 +0000 corporate.communications@stonewater.org (Jonathan Layzell, Sheila Collins, Sharon Thandi, Paula Palmer) https://on-the-air.simplecast.com/episodes/s5-e3-stonewater-at-10-CjBYRkwZ With guests; Chair of Stonewater's Board, Sheila Collins and Chief Officer for Customer Experience and Growth, Jonathan Layzell we discuss Stonewater’s decade of success, some of the hurdles they've overcome, and their own experience of mergers and acquisitions. 

This episode also features HACT Chief Executive, Andrew Van Doorn bringing a critical perspective on mergers and advocating for greater collaboration in the sector and Sharon Thandi, Senior Associate at Devonshires, offering a legal perspective on the challenges, realities and opportunities in housing mergers. 

 

]]> S5 E3: Stonewater at 10 Jonathan Layzell, Sheila Collins, Sharon Thandi, Paula Palmer 00:47:47 In this special episode, we celebrate Stonewater’s 10th anniversary by reflecting on a decade of achievements and considering what lies ahead for the affordable housing sector. This milestone offers a unique chance to discuss the wider context of mergers and acquisitions in the housing sector, diving into why housing associations increasingly need to consider these strategies - and what the impact has been for organisations, communities, and customers. In this special episode, we celebrate Stonewater’s 10th anniversary by reflecting on a decade of achievements and considering what lies ahead for the affordable housing sector. This milestone offers a unique chance to discuss the wider context of mergers and acquisitions in the housing sector, diving into why housing associations increasingly need to consider these strategies - and what the impact has been for organisations, communities, and customers. greenoak, collaboration, mergers, acquisition, blunden prize, new homes, housing sector, 10th birthday, mount green false full 3 a47def67-68d0-4517-ae7f-f3faf3ff6949 S5 E2: Plan for Housing With co-host Stonewater Director of Development Operations, James Bradbury we discuss the new Labour Government plan for housing with guests Anne Costain, Stonewater Chief Financial Officer, Isabelle Kirk, Stonewater Assistant Director of Treasury and Director of Housing and Development at Lloyds Banking Group.

From funding challenges, development hurdles and everything in between On the Air brings to light how the sector is placed to support the Governments plan for housing and what we need to help deliver much needed housing. 

]]> Tue, 5 Nov 2024 14:08:47 +0000 corporate.communications@stonewater.org (James Bradbury, Anne Costain, Isabelle Kirk, Ray Tierney, Lloyds Banking Group, Paula Palmer) https://on-the-air.simplecast.com/episodes/s5-e2-plan-for-housing-r7WQ55vI With co-host Stonewater Director of Development Operations, James Bradbury we discuss the new Labour Government plan for housing with guests Anne Costain, Stonewater Chief Financial Officer, Isabelle Kirk, Stonewater Assistant Director of Treasury and Director of Housing and Development at Lloyds Banking Group.

From funding challenges, development hurdles and everything in between On the Air brings to light how the sector is placed to support the Governments plan for housing and what we need to help deliver much needed housing. 

]]> S5 E2: Plan for Housing James Bradbury, Anne Costain, Isabelle Kirk, Ray Tierney, Lloyds Banking Group, Paula Palmer 00:41:34 In today’s conversation, we’re tackling one of the biggest issues facing the housing sector - boosting the UK’s housing supply to meet an ever-increasing demand. We’ll explore everything from development plans to funding challenges, and how we can work together to overcome the hurdles that stand in the way of delivering much-needed homes. In today’s conversation, we’re tackling one of the biggest issues facing the housing sector - boosting the UK’s housing supply to meet an ever-increasing demand. We’ll explore everything from development plans to funding challenges, and how we can work together to overcome the hurdles that stand in the way of delivering much-needed homes. development, labour, shared ownership, uk hou, social housing, plan for housing, financial pressures, credit ratings, lloyds banking group false full 2 03350b94-269b-4f5d-8695-64ecb2fa9030 S5 E1: What social housing needs from the new government Join host Paula Palmer joined by co-host, James Bird, Managing Director, Innovation & Insight, Cavendish and guests; Dave Lockerman, Director of Housing Operations, Robert Panou, Director Asset Strategy & Investment, Stonewater, Alistair Smyth, Director of Policy and Research, NHF and Aileen Edmunds, CEO, Longleigh for the Episode 1 of Season 5. 

As we kick off this new season, we're excited to explore some of the most pressing issues facing the housing sector today. We're going to be talking through our central theme, stepping into a new era of social housing.

In the first of what will be six episodes, we'll be exploring the critical steps the new UK government must take to support and transform social housing, setting the stage for a brighter future for communities across the country. 

]]> Tue, 10 Sep 2024 13:22:16 +0000 corporate.communications@stonewater.org (James Bird, Robert Panou, Alistair Smyth, Aileen Edmunds, Dave Lockerman, Paula Palmer) https://on-the-air.simplecast.com/episodes/s5-e1-what-social-housing-needs-from-the-new-government-fcl6T3K_ Join host Paula Palmer joined by co-host, James Bird, Managing Director, Innovation & Insight, Cavendish and guests; Dave Lockerman, Director of Housing Operations, Robert Panou, Director Asset Strategy & Investment, Stonewater, Alistair Smyth, Director of Policy and Research, NHF and Aileen Edmunds, CEO, Longleigh for the Episode 1 of Season 5. 

As we kick off this new season, we're excited to explore some of the most pressing issues facing the housing sector today. We're going to be talking through our central theme, stepping into a new era of social housing.

In the first of what will be six episodes, we'll be exploring the critical steps the new UK government must take to support and transform social housing, setting the stage for a brighter future for communities across the country. 

]]> S5 E1: What social housing needs from the new government James Bird, Robert Panou, Alistair Smyth, Aileen Edmunds, Dave Lockerman, Paula Palmer 00:41:54 The first episode of season five explores the essential requirements for social housing and what the new UK government must deliver to address current and future challenges.  Discussions focus on anticipated policy changes and their potential effects on housing associations and their customers, as well as offer insights into how these changes could transform the social housing landscape in the UK. The first episode of season five explores the essential requirements for social housing and what the new UK government must deliver to address current and future challenges.  Discussions focus on anticipated policy changes and their potential effects on housing associations and their customers, as well as offer insights into how these changes could transform the social housing landscape in the UK. uk housing, labour, uk government, housing sector, longleigh, nhf false full 1 d69dfc78-d6e5-4fd2-bfee-450dd334102f S4E12 Stonewater: A great place a work Guests Abi Deeprose (HR Advisor), Anne-Marie Alexander (Commercial Services Team Leader) share their thoughts on what makes Stonewater a great place to work and the things that matter to them. With internal policies on topics such as the menopause support, networking groups, flexible working and Stonewater’s overall commitment to being there for colleagues in the moments that matter we'll find out how all this affects colleague morale, performance and sentiment within the organisation.  

We are joined by Jill Headford (Partner and Solicitor in employment and dispute resolution at law firm, Tozers) who talks about why these  things matter and are great for social mobility. 

]]> Tue, 4 Jun 2024 13:57:12 +0000 corporate.communications@stonewater.org (Abi Deeprose, Anne-Marie Alexander, Jill Headford, Paula Palmer) https://on-the-air.simplecast.com/episodes/s4e12-stonewater-a-great-place-a-work-8shXGKih Guests Abi Deeprose (HR Advisor), Anne-Marie Alexander (Commercial Services Team Leader) share their thoughts on what makes Stonewater a great place to work and the things that matter to them. With internal policies on topics such as the menopause support, networking groups, flexible working and Stonewater’s overall commitment to being there for colleagues in the moments that matter we'll find out how all this affects colleague morale, performance and sentiment within the organisation.  

We are joined by Jill Headford (Partner and Solicitor in employment and dispute resolution at law firm, Tozers) who talks about why these  things matter and are great for social mobility. 

]]> S4E12 Stonewater: A great place a work Abi Deeprose, Anne-Marie Alexander, Jill Headford, Paula Palmer 00:29:49 In Episode 12, we continue our Professionalism in Housing mini series with why the housing sector and Stonewater in particular is a great place to work with guests from Stonewater and law firm, Tozers. In Episode 12, we continue our Professionalism in Housing mini series with why the housing sector and Stonewater in particular is a great place to work with guests from Stonewater and law firm, Tozers. hybrid working, flexi, edi, menopause, social mobility, equality false full 12 d552083d-e3f0-4e3e-b372-9446c1b68e12 S4E11 Investing in our people Guests Donna Warr, Head of Organisational Capability and Sair Leahy, Organisational Development and Learning Experience Manager outline the Competency and Conduct proposals, Stonewater's response to the consultation and who and how they might affect in the organisation. 

We also talk about Stonewater's current plans and culture for colleague learning and development, from initiatives like Step up to Manager, apprenticeships and the graduate programme and how these support colleagues to fulfil personal development goals and achieve industry-recognised qualifications.  Sair talks about 'Routes in Stonewater', encouraging diversity and opportunities for all by encouraging people from all walks of life to consider a career in housing with the support and development available to succeed.

]]> Wed, 1 May 2024 08:00:00 +0000 corporate.communications@stonewater.org (Donna Warr, Sair Leahy) https://on-the-air.simplecast.com/episodes/s4e11-investing-in-our-people-CBo5hBHi Guests Donna Warr, Head of Organisational Capability and Sair Leahy, Organisational Development and Learning Experience Manager outline the Competency and Conduct proposals, Stonewater's response to the consultation and who and how they might affect in the organisation. 

We also talk about Stonewater's current plans and culture for colleague learning and development, from initiatives like Step up to Manager, apprenticeships and the graduate programme and how these support colleagues to fulfil personal development goals and achieve industry-recognised qualifications.  Sair talks about 'Routes in Stonewater', encouraging diversity and opportunities for all by encouraging people from all walks of life to consider a career in housing with the support and development available to succeed.

]]> S4E11 Investing in our people Donna Warr, Sair Leahy 00:27:47 In episode 11 we invite colleagues from Stonewater's L&D team to discuss how we plan to balance employees' professionalism and qualifications with valuing their practical knowledge and skills in light of the Government's plan to introduce new competency and conduct standards for UK social housing professionals. In episode 11 we invite colleagues from Stonewater's L&D team to discuss how we plan to balance employees' professionalism and qualifications with valuing their practical knowledge and skills in light of the Government's plan to introduce new competency and conduct standards for UK social housing professionals. professionalism, conduct, qualifications, careers in housing, learning and development, capability, competency false full 11 5ef59c7e-c6c1-4801-a45a-283659474353 S4E10 Engaging with customers With guests; Dave Lockerman, Director of Housing Operations, Dani Bowater, Customer Engagement Co-ordinator, Gareth Morgan, Stonewater scrutiny panel member and Jenny Osbourne, CEO of Tpas. 

The session focuses on internal and external changes, which include forthcoming regulatory changes and the increasing shift within consumer standards for brilliant customer engagement and communication. We discuss the proactive changes we are making to improve how we communicate with our customers and meet their expectations. The discussions will also explore our approach to handling situations when we sometimes don’t get things right.  

We quiz Jenny on her view about the changes, the importance of engaging customers and best practice coming through.

]]> Tue, 2 Apr 2024 13:12:04 +0000 corporate.communications@stonewater.org (Dani Bowater, Jenny Osbourne, Gareth Morgan, Tpas, Scrutiny member, Paula Palmer, Dave Lockerman) https://on-the-air.simplecast.com/episodes/s4e10-engaging-with-customers-xLNk69vb With guests; Dave Lockerman, Director of Housing Operations, Dani Bowater, Customer Engagement Co-ordinator, Gareth Morgan, Stonewater scrutiny panel member and Jenny Osbourne, CEO of Tpas. 

The session focuses on internal and external changes, which include forthcoming regulatory changes and the increasing shift within consumer standards for brilliant customer engagement and communication. We discuss the proactive changes we are making to improve how we communicate with our customers and meet their expectations. The discussions will also explore our approach to handling situations when we sometimes don’t get things right.  

We quiz Jenny on her view about the changes, the importance of engaging customers and best practice coming through.

]]> S4E10 Engaging with customers Dani Bowater, Jenny Osbourne, Gareth Morgan, Tpas, Scrutiny member, Paula Palmer, Dave Lockerman 00:44:50 In Episode 10, we get started on our mini in-series theme of Professionalism in Housing. We speak to our Director of Housing, Customer Engagement Co-ordinator and a member of our scrutiny panel, as well as the CEO of Tpas about engaging with customers. In Episode 10, we get started on our mini in-series theme of Professionalism in Housing. We speak to our Director of Housing, Customer Engagement Co-ordinator and a member of our scrutiny panel, as well as the CEO of Tpas about engaging with customers. customer engagement, customer voice, regulator of social housing, regulator, scrutiny panel, tpas, stonewater, ombudsman false full 10 abffd90b-6b7c-4da4-8ebc-091daeb6cb79 S4E09 Sustainability: what else can we do In this episode we invite previous guest Clare Rainsford, Environmental Business Partner back to co- host along side Paula Palmer. 

We met Clare at the launch of the Greenoak Centre of Excellence where she introduced us to the Circular Economy principle, this time Clare is going to talk about what else she is working on with team members Molly Auchterlonie, Environmental Business Partner to Finance and Suzanne Le Sauvage, water and ecology as they discuss how Stonewater is embedding sustainability and social value across the company and reduce our impact on the environment. 

 

 

]]> Tue, 5 Mar 2024 14:31:37 +0000 corporate.communications@stonewater.org (Molly Auchterlonie, Suzanne LeSauvage, Paula Palmer, Clare Rainsford) https://on-the-air.simplecast.com/episodes/s4e09-sustainability-what-else-can-we-do-9ZiC0dSD In this episode we invite previous guest Clare Rainsford, Environmental Business Partner back to co- host along side Paula Palmer. 

We met Clare at the launch of the Greenoak Centre of Excellence where she introduced us to the Circular Economy principle, this time Clare is going to talk about what else she is working on with team members Molly Auchterlonie, Environmental Business Partner to Finance and Suzanne Le Sauvage, water and ecology as they discuss how Stonewater is embedding sustainability and social value across the company and reduce our impact on the environment. 

 

 

]]> S4E09 Sustainability: what else can we do Molly Auchterlonie, Suzanne LeSauvage, Paula Palmer, Clare Rainsford 00:34:33 Our final conversation covering the theme of Sustainability, we find out what else we are doing to embed sustainability across Stonewater beyond affordable comfortable homes from members of the team. Our final conversation covering the theme of Sustainability, we find out what else we are doing to embed sustainability across Stonewater beyond affordable comfortable homes from members of the team. water neutrality, shift, ecology, environmental sustainability, net zero, sustainability, stonewater, climate change false full 9 a25c3c61-8c31-4e34-9144-b1df768d27f1 S4E08 Retrofit Alongside host, Paula Palmer is guest host Emma Mifflin, Decarbonisation Manager at Stonewater and two of her Team; Helen Dextor and Jerrad Murphy, Retrofit Project Managers, to discuss the measures Stonewater are taking to ensure all existing homes are EPC C by 2030. 

Whilst discussing the retrofit project, they are also joined by Matt Ratcliff, Osmosis as they chat about how we are approaching the challenge, from identifying homes, design, installation, funding and after care. We find out how the measures and retrofitting of upgraded or replacement features  will increase the longevity of our properties and positively impact the energy efficiency and therefore the quality for our customers. 

 

]]> Tue, 6 Feb 2024 14:05:36 +0000 corporate.communications@stonewater.org (Emma Mifflin, Jerrad Murphy, Helen Dexter, Matt Rattcliff, Paula Palmer) https://on-the-air.simplecast.com/episodes/s4e08-retrofit-4be01bLC Alongside host, Paula Palmer is guest host Emma Mifflin, Decarbonisation Manager at Stonewater and two of her Team; Helen Dextor and Jerrad Murphy, Retrofit Project Managers, to discuss the measures Stonewater are taking to ensure all existing homes are EPC C by 2030. 

Whilst discussing the retrofit project, they are also joined by Matt Ratcliff, Osmosis as they chat about how we are approaching the challenge, from identifying homes, design, installation, funding and after care. We find out how the measures and retrofitting of upgraded or replacement features  will increase the longevity of our properties and positively impact the energy efficiency and therefore the quality for our customers. 

 

]]> S4E08 Retrofit Emma Mifflin, Jerrad Murphy, Helen Dexter, Matt Rattcliff, Paula Palmer 00:18:42 Continuing our conversation on Sustainability we delve into Retrofit; how we are ensuring all our homes are EPC C by 2030 and that they are affordable and comfortable for customers. Continuing our conversation on Sustainability we delve into Retrofit; how we are ensuring all our homes are EPC C by 2030 and that they are affordable and comfortable for customers. epc, energy improvement, retrofit, fabric first, sustainability, insulation, stonewater false full 8 9b30af7f-054b-4951-bbfd-5cb621e2f243 S4E07 What's in - what's out! Guest Host, Adam Master, Assistant Director of Environment and Sustainability is joined by members of his team to give an overview of how sustainability is viewed and actioned at Stonewater. 

Guests Rhys Bevan and Emily Batchford, Environmental Sustainability Partners along with Arthur Gott, Development Manager talk about the technology Stonewater is using in new developments such as heat pumps, Wondrwall and Switchee among other technologies. They talk about the design and build stage, balancing the cost to the business whilst ensuring our customers benefit from energy savings and comfortable homes to meeting net zero targets and future-proofing our new builds.

Emily, as business partner to the Customer Experience team talks about how we're taking our customers on this journey with us and how we're making sure the technology and measures are right for them.

 

 

 

 

 

 

]]> Wed, 10 Jan 2024 09:00:00 +0000 corporate.communications@stonewater.org (Adam Masters, Rhys Bevan, Arthur Gott, Paula Palmer, Emily Batchford) https://on-the-air.simplecast.com/episodes/s4e07-whats-in-whats-out-cayUsiIQ Guest Host, Adam Master, Assistant Director of Environment and Sustainability is joined by members of his team to give an overview of how sustainability is viewed and actioned at Stonewater. 

Guests Rhys Bevan and Emily Batchford, Environmental Sustainability Partners along with Arthur Gott, Development Manager talk about the technology Stonewater is using in new developments such as heat pumps, Wondrwall and Switchee among other technologies. They talk about the design and build stage, balancing the cost to the business whilst ensuring our customers benefit from energy savings and comfortable homes to meeting net zero targets and future-proofing our new builds.

Emily, as business partner to the Customer Experience team talks about how we're taking our customers on this journey with us and how we're making sure the technology and measures are right for them.

 

 

 

 

 

 

]]> S4E07 What's in - what's out! Adam Masters, Rhys Bevan, Arthur Gott, Paula Palmer, Emily Batchford 00:29:52 Starting off on our next trio of episodes with the theme of sustainability is Episode 7, looking at what sustainability methods/products are hot right now and what may be next and how do we balance the cost now against the gains for climate and customer. Starting off on our next trio of episodes with the theme of sustainability is Episode 7, looking at what sustainability methods/products are hot right now and what may be next and how do we balance the cost now against the gains for climate and customer. switchee, technology, new homes, net zero, sustainability, wondrwall, stonewater, on the air, climate change false full 7 c8ad5d0f-a529-42d5-bcf2-a7b08bf82e09 Special: Greenoak Centre of Excellence Launch November saw the launch of the Greenoak Centre of Excellence for sustainability in the housing sector, a partnership between Greenoak Housing Association Ltd and Stonewater. This special edition was filmed and can be viewed at https://youtu.be/hMCNgyGreZI - the film comes with  full subtitles .

This bonus episode comes ahead of a trio of podcasts that will dig deeper into sustainability at Stonewater and how we are balancing the needs of customers, climate and cost to the organisation.

]]> Wed, 13 Dec 2023 15:57:37 +0000 corporate.communications@stonewater.org (vicki March, Clare Rainsford, Paula Palmer) https://on-the-air.simplecast.com/episodes/special-greenoak-centre-of-excellence-launch-po_CI4Tp November saw the launch of the Greenoak Centre of Excellence for sustainability in the housing sector, a partnership between Greenoak Housing Association Ltd and Stonewater. This special edition was filmed and can be viewed at https://youtu.be/hMCNgyGreZI - the film comes with  full subtitles .

This bonus episode comes ahead of a trio of podcasts that will dig deeper into sustainability at Stonewater and how we are balancing the needs of customers, climate and cost to the organisation.

]]> Special: Greenoak Centre of Excellence Launch vicki March, Clare Rainsford, Paula Palmer 00:12:19 We are joined by Vicki March Greenoak's Director of Development and Sustainability and Stonewater's Clare Rainsford, Environmental Sustainability Business Partner to talk about the partnership between Stonewater and Greenoak, how the Greenoak Centre of Excellence came about and what's next for the initiative, including how we're working towards a more circular economy in social housing. We are joined by Vicki March Greenoak's Director of Development and Sustainability and Stonewater's Clare Rainsford, Environmental Sustainability Business Partner to talk about the partnership between Stonewater and Greenoak, how the Greenoak Centre of Excellence came about and what's next for the initiative, including how we're working towards a more circular economy in social housing. greenoak, circular economy, sustainability, stonewater, on the air, centre of excellence false bonus 6772a169-d71e-4d8f-9318-7682a93b0ea5 S4E06 Future of Housing With guests Dean Ballard, Head of Data; Isabel Varey, Director of Housing Service Development and Becky Palmer, Neighbourhoods Peer Leader at Stonewater we discuss how Tenant Satisfaction Measures (TSMs), are shaping our customer offering and operations. TSMs are designed to improve the sector for customers and we want to understand how Stonewater is using technology to adhere to the new measures and how they are recorded. 

In addition, we hear how Stonewater has developed a digital roadmap within the business, more about the vision for that and developing the customer portal - MyHome - the digital poverty working group and other things our guests would like to see social housing incorporate into their customer offering. 

 

]]> Wed, 6 Dec 2023 09:00:00 +0000 corporate.communications@stonewater.org (Dean Ballard, Isabel Varey, Becky Palmer, Paula Palmer) https://on-the-air.simplecast.com/episodes/s4e06-future-of-housing-GeI6MoBN With guests Dean Ballard, Head of Data; Isabel Varey, Director of Housing Service Development and Becky Palmer, Neighbourhoods Peer Leader at Stonewater we discuss how Tenant Satisfaction Measures (TSMs), are shaping our customer offering and operations. TSMs are designed to improve the sector for customers and we want to understand how Stonewater is using technology to adhere to the new measures and how they are recorded. 

In addition, we hear how Stonewater has developed a digital roadmap within the business, more about the vision for that and developing the customer portal - MyHome - the digital poverty working group and other things our guests would like to see social housing incorporate into their customer offering. 

 

]]> S4E06 Future of Housing Dean Ballard, Isabel Varey, Becky Palmer, Paula Palmer 00:27:54 The third and final episode focused on technology in housing; this episode's guests from Stonewater offer their perspective on the future of social housing and the role which technology will play. The third and final episode focused on technology in housing; this episode's guests from Stonewater offer their perspective on the future of social housing and the role which technology will play. tenant satisfaction measures, customer service, technology, stonewater, on the air, digital false full 6 39419655-21ff-46d7-9cee-33fc2e346505 S4E05 Tackling the digital divide We are joined by Retirement Living colleagues Linda Rayfield, Wellbeing & Community Capacity Delivery Manager (guest host) and Charlene Barnett, Wellbeing & Community Connector and Customer Engagement Coordinator, Kim Avantaggiato as we discuss what Stonewater is doing to tackle the digital divide and use of technology for our older generations.  We are are also joined by Pat Harvey a Retirement Living customer and member of the Ageing Well Board. 

With an update on the INVITE project, research that aimed to investigate how assistive and everyday technologies can be implemented in retirement living properties to improve residents’ quality of life and sustain inclusive communities we learn about what's next and what else Stonewater is doing to help our customers access the digital world with confidence. 

 

]]> Wed, 1 Nov 2023 09:00:00 +0000 corporate.communications@stonewater.org (Kim Avantaggiato, charlene barnett, pat harvey, Linda Rayfield, Paula Palmer) https://on-the-air.simplecast.com/episodes/s4e05-tackling-the-digital-divide-GtKA1ssE We are joined by Retirement Living colleagues Linda Rayfield, Wellbeing & Community Capacity Delivery Manager (guest host) and Charlene Barnett, Wellbeing & Community Connector and Customer Engagement Coordinator, Kim Avantaggiato as we discuss what Stonewater is doing to tackle the digital divide and use of technology for our older generations.  We are are also joined by Pat Harvey a Retirement Living customer and member of the Ageing Well Board. 

With an update on the INVITE project, research that aimed to investigate how assistive and everyday technologies can be implemented in retirement living properties to improve residents’ quality of life and sustain inclusive communities we learn about what's next and what else Stonewater is doing to help our customers access the digital world with confidence. 

 

]]> S4E05 Tackling the digital divide Kim Avantaggiato, charlene barnett, pat harvey, Linda Rayfield, Paula Palmer 00:30:49 This is the second of our technology in housing themed episodes during which, we will examine how Stonewater harnesses technology in its retirement living schemes. Working on the foundations of the INVITE project and with the Aging Well Board, what are Stonewater doing to tackle the digital divide? This is the second of our technology in housing themed episodes during which, we will examine how Stonewater harnesses technology in its retirement living schemes. Working on the foundations of the INVITE project and with the Aging Well Board, what are Stonewater doing to tackle the digital divide? digital divide, technology, ageing well, invite, stonewater, ispa, digital, retirement living false full 5 5146885c-5441-467e-a058-13416fcb69e5 S4E04 Microsoft Partnership Guest host Paul Blaydes, Assistant Director of Data at Stonewater joins the show with Kishore Rajendran from Microsoft in a discussion that Paula Palmer, our regular host tries to keep up with. 

Explaining all about Microsoft Azure and it's many many benefits Paul and Kishore share how it has helped us to work better remotely, utilise our data to serve our customers more efficiently and what might come next.

]]> Wed, 4 Oct 2023 08:00:00 +0000 corporate.communications@stonewater.org (Paul Blaydes, Kishore Rajendran) https://on-the-air.simplecast.com/episodes/s4e04-microsoft-partnership-2Jn2k5Q2 Guest host Paul Blaydes, Assistant Director of Data at Stonewater joins the show with Kishore Rajendran from Microsoft in a discussion that Paula Palmer, our regular host tries to keep up with. 

Explaining all about Microsoft Azure and it's many many benefits Paul and Kishore share how it has helped us to work better remotely, utilise our data to serve our customers more efficiently and what might come next.

]]> S4E04 Microsoft Partnership Paul Blaydes, Kishore Rajendran 00:29:05 The theme for this next trilogy of episodes is Technology and we get started by talking with Microsoft about our Partnership and being Azure best practice. The theme for this next trilogy of episodes is Technology and we get started by talking with Microsoft about our Partnership and being Azure best practice. technology, microsoft, data, azure, stonewater false full 4 d50e96a4-ccc6-4fbe-a9a1-2fd0066a54b1 S4E03 Money Matters Guest host Allison Howe, Stonewater Income Team  Leader joins regular host Paula Palmer on this episode with guests Emma Kernahan, Policy and Impact Lead at Clean Slate, a Longleigh Foundation partner and Stonewater customer Debbie. 

Whilst Debbie shares her struggle with making ends meet after losing her job during covid  and the support she received from Stonewater and Clean Slate, Emma and Allison describe the range of help and advice available to help pay the bills, cope with the emotional effects and  destigmatise asking for help. 

]]> Wed, 6 Sep 2023 09:05:35 +0000 corporate.communications@stonewater.org (Allison Howe, Emma Kernahan, Debbie, Paula Palmer) https://on-the-air.simplecast.com/episodes/s4e03-money-matters-IfIBRQk4 Guest host Allison Howe, Stonewater Income Team  Leader joins regular host Paula Palmer on this episode with guests Emma Kernahan, Policy and Impact Lead at Clean Slate, a Longleigh Foundation partner and Stonewater customer Debbie. 

Whilst Debbie shares her struggle with making ends meet after losing her job during covid  and the support she received from Stonewater and Clean Slate, Emma and Allison describe the range of help and advice available to help pay the bills, cope with the emotional effects and  destigmatise asking for help. 

]]> S4E03 Money Matters Allison Howe, Emma Kernahan, Debbie, Paula Palmer 00:36:48 In this, the third and final episode in our Cost of Living series we're talking with Clean Slate and our income team about money and support available when there just isn't enough. In this, the third and final episode in our Cost of Living series we're talking with Clean Slate and our income team about money and support available when there just isn't enough. clean slate, partnerships, longleigh foundation, cost of living, stonewater false full 3 9b2170d9-bab3-4091-b9ce-f29564182bbf S4E02: Longleigh Foundation Guest host Nicky Mason, Stonewater Partnership Manager joins our regular host Paula Palmer on this episode with  guests Tracey Leatherland, also from Stonewater and Manjeev Makur, Longleigh Grants Officer as they explain about the partnership between Longleigh and Stonewater.  Discussing the impact of the cost of living crisis on customers and how Stonewater and Longleigh are able to help with rising household costs and being able to afford to live. 

We'll hear about customers who have been supported with everyday struggles and those who have larger one off grants that make a fundamental difference to their quality of life. 

]]> Wed, 2 Aug 2023 07:00:00 +0000 corporate.communications@stonewater.org (Paula Palmer, Nicky Mason, Manjeev Makur, Tracey Leatherland) https://on-the-air.simplecast.com/episodes/longleigh-foundation-QebbXxFe Guest host Nicky Mason, Stonewater Partnership Manager joins our regular host Paula Palmer on this episode with  guests Tracey Leatherland, also from Stonewater and Manjeev Makur, Longleigh Grants Officer as they explain about the partnership between Longleigh and Stonewater.  Discussing the impact of the cost of living crisis on customers and how Stonewater and Longleigh are able to help with rising household costs and being able to afford to live. 

We'll hear about customers who have been supported with everyday struggles and those who have larger one off grants that make a fundamental difference to their quality of life. 

]]> S4E02: Longleigh Foundation Paula Palmer, Nicky Mason, Manjeev Makur, Tracey Leatherland 00:25:55 In our second cost of living themed episodes we will explore the relationship between the Longleigh Foundation and Stonewater and how the partnership can help customers affected by the rising costs. In our second cost of living themed episodes we will explore the relationship between the Longleigh Foundation and Stonewater and how the partnership can help customers affected by the rising costs. partnerships, longleigh foundation, cost of living, stonewater, grants false full 2 db5ab3be-5879-4585-b3c5-c773c11b863e S4E01: How Stonewater is helping people? Host Paula Palmer will be joined by guest host Emily Batchford and guests Holly Edwards and Kim Gibson to share their thoughts and provide insight on what Stonewater is doing to support it's customers and colleagues. Asking questions such as what support is available within Stonewater and beyond, how do we know what support our customers need and focusing on what we are doing to support with the energy crisis.  

Kim Gibson, Customer Partner and Fuel Engagement Specialist shares more about our online Energy Hub; our award winning campaign to help people deal with rising energy costs.

]]> Wed, 5 Jul 2023 08:04:31 +0000 corporate.communications@stonewater.org (Emily Batchford, Kim Gibson, Holly Edwards) https://on-the-air.simplecast.com/episodes/s4e01-how-stonewater-is-helping-people-PXagkbTa Host Paula Palmer will be joined by guest host Emily Batchford and guests Holly Edwards and Kim Gibson to share their thoughts and provide insight on what Stonewater is doing to support it's customers and colleagues. Asking questions such as what support is available within Stonewater and beyond, how do we know what support our customers need and focusing on what we are doing to support with the energy crisis.  

Kim Gibson, Customer Partner and Fuel Engagement Specialist shares more about our online Energy Hub; our award winning campaign to help people deal with rising energy costs.

]]> S4E01: How Stonewater is helping people? Emily Batchford, Kim Gibson, Holly Edwards 00:22:36 Having grabbed the headlines throughout the winter, the rising costs of heating, food and services, the first episode of season four will ask the question - how are customers being supported by Stonewater through the current cost-of-living crisis? Having grabbed the headlines throughout the winter, the rising costs of heating, food and services, the first episode of season four will ask the question - how are customers being supported by Stonewater through the current cost-of-living crisis? energy crisis, energy hub, cost of living, stonewater false full 1 6908e6a5-2578-4c7f-a42e-c403e28855eb INVITE Project New research has found that introducing low tech gadgets to retirement living schemes has a major impact on health and well-being.

Stonewater, in partnership with housing and ageing experts at University of Stirling and funded by Longleigh Foundation, began the INVITE project to find out how technology could best support retirement living residents. 

Guest host Dr Vikki McCall,  INVITE project lead and lecturer at University of Stirling  is joined by Janet Benett, Stonewater Retirement Living Customer, and Susie Sear, Stonewater Retirement Living Support in Eastbourne who share their experiences of the project and the findings.

Further information

Read the findings report titled Promoting Inclusive Living Via Technology-Enabled support:  https://www.stonewater.org/about-us/thought-leadership/invite-project/

]]> Fri, 18 Nov 2022 11:07:20 +0000 corporate.communications@stonewater.org (Dr Vikki McCall, Janet Benett) https://www.stonewater.org/news/podcast-on-the-air/ New research has found that introducing low tech gadgets to retirement living schemes has a major impact on health and well-being.

Stonewater, in partnership with housing and ageing experts at University of Stirling and funded by Longleigh Foundation, began the INVITE project to find out how technology could best support retirement living residents. 

Guest host Dr Vikki McCall,  INVITE project lead and lecturer at University of Stirling  is joined by Janet Benett, Stonewater Retirement Living Customer, and Susie Sear, Stonewater Retirement Living Support in Eastbourne who share their experiences of the project and the findings.

Further information

Read the findings report titled Promoting Inclusive Living Via Technology-Enabled support:  https://www.stonewater.org/about-us/thought-leadership/invite-project/

]]> INVITE Project Dr Vikki McCall, Janet Benett 00:17:32 In this episode guest host Dr Vikki McCall, talks about the INVITE project, promoting inclusive living via technology and enabled care. In this episode guest host Dr Vikki McCall, talks about the INVITE project, promoting inclusive living via technology and enabled care. longleigh, assistive technology, university stirling, inclusive living, retirement living false full 11 feba89a1-22cc-4614-84da-e7258f49c6de Inside Jobs: Part 2 On the first episode of Inside Jobs (a two-part special), our guests talked about increasing financial pressures on households and the impact of remote working on low paid workers.

In part two, guest co-hosts David Button and Jenny Sawyer, will be continuing the conversation to explore what employers can do to ensure the benefits of homeworking are experienced equally.  

Featuring special guests Dave Lockerman (Director of Housing Operations), Andy Peers (CEO at Longleigh Foundation), Katy Neep (Campaign Manager at Business in the Community) and Stonewater customer Louise Kitson.

Further information

Read the findings report of Stonewater’s research with Demos: https://www.stonewater.org/remoteworking/  

Interested in joining Stonewater’s team and reaping the rewards of its employee benefits? Check out the latest vacancies: https://www.stonewater.org/careers/discover-stonewater/  

About Stonewater’s hybrid model: https://www.stonewater.org/news/press-releases/stonewater-leads-the-housing-sector-in-announcing-permanent-move-to-homeworking/  

]]> Thu, 26 May 2022 05:00:00 +0000 corporate.communications@stonewater.org (David Button, Jenny Sawyer, Dave Lockerman, Andy Peers, Katy Neep, Louise Kitson) https://www.stonewater.org/news/podcast-on-the-air/ On the first episode of Inside Jobs (a two-part special), our guests talked about increasing financial pressures on households and the impact of remote working on low paid workers.

In part two, guest co-hosts David Button and Jenny Sawyer, will be continuing the conversation to explore what employers can do to ensure the benefits of homeworking are experienced equally.  

Featuring special guests Dave Lockerman (Director of Housing Operations), Andy Peers (CEO at Longleigh Foundation), Katy Neep (Campaign Manager at Business in the Community) and Stonewater customer Louise Kitson.

Further information

Read the findings report of Stonewater’s research with Demos: https://www.stonewater.org/remoteworking/  

Interested in joining Stonewater’s team and reaping the rewards of its employee benefits? Check out the latest vacancies: https://www.stonewater.org/careers/discover-stonewater/  

About Stonewater’s hybrid model: https://www.stonewater.org/news/press-releases/stonewater-leads-the-housing-sector-in-announcing-permanent-move-to-homeworking/  

]]> Inside Jobs: Part 2 David Button, Jenny Sawyer, Dave Lockerman, Andy Peers, Katy Neep, Louise Kitson 00:21:51 In part two, guest co-hosts David Button and Jenny Sawyer, will be continuing the conversation to explore what employers can do to ensure the benefits of homeworking are experienced equally. In part two, guest co-hosts David Button and Jenny Sawyer, will be continuing the conversation to explore what employers can do to ensure the benefits of homeworking are experienced equally. hybrid working, homeworking, ukhousing, financial pressures false full 10 8cadfa04-38b2-4204-b7e4-2c2c3e0fe229 Inside Jobs: Part 1 Earlier in series 3 (episode 4), Stonewater announced that it had commissioned new research by Demos, Britain's leading cross-party think-tank, to understand the impacts of remote working on low paid workers in the UK. 

In the first episode of this two-part special guest co-hosts Jenny Sawyer (Director of People, Culture and Change at Stonewater) and David Button will explore the findings of the report ‘Inside Jobs’ and the recommendations from the research to ensure the benefits of homeworking are experienced equally.

Featuring special guests Dave Lockerman (Director of Housing Operations), Andy Peers (CEO at Longleigh Foundation), Katy Neep (Campaign Manager at Business in the Community) and Stonewater customer Louise Kitson.

Subscribe to On the Air’s channel wherever you listen to your podcasts to make sure you don’t miss part two.

Further information

Read the findings report of Stonewater’s research with Demos: https://www.stonewater.org/remoteworking/

Interested in joining Stonewater’s team and reaping the rewards of its employee benefits? Check out the latest vacancies: https://www.stonewater.org/careers/discover-stonewater/

About Stonewater’s hybrid model: https://www.stonewater.org/news/press-releases/stonewater-leads-the-housing-sector-in-announcing-permanent-move-to-homeworking/

]]> Tue, 26 Apr 2022 09:00:00 +0000 corporate.communications@stonewater.org (Stonewater) https://on-the-air.simplecast.com/episodes/inside-jobs-part-1-YBC1mqvQ Earlier in series 3 (episode 4), Stonewater announced that it had commissioned new research by Demos, Britain's leading cross-party think-tank, to understand the impacts of remote working on low paid workers in the UK. 

In the first episode of this two-part special guest co-hosts Jenny Sawyer (Director of People, Culture and Change at Stonewater) and David Button will explore the findings of the report ‘Inside Jobs’ and the recommendations from the research to ensure the benefits of homeworking are experienced equally.

Featuring special guests Dave Lockerman (Director of Housing Operations), Andy Peers (CEO at Longleigh Foundation), Katy Neep (Campaign Manager at Business in the Community) and Stonewater customer Louise Kitson.

Subscribe to On the Air’s channel wherever you listen to your podcasts to make sure you don’t miss part two.

Further information

Read the findings report of Stonewater’s research with Demos: https://www.stonewater.org/remoteworking/

Interested in joining Stonewater’s team and reaping the rewards of its employee benefits? Check out the latest vacancies: https://www.stonewater.org/careers/discover-stonewater/

About Stonewater’s hybrid model: https://www.stonewater.org/news/press-releases/stonewater-leads-the-housing-sector-in-announcing-permanent-move-to-homeworking/

]]> Inside Jobs: Part 1 Stonewater 00:24:33 The impact of the pandemic has been felt across the world but, in the UK, low-paid workers have been particularly hard hit. The impact of the pandemic has been felt across the world but, in the UK, low-paid workers have been particularly hard hit. hybrid working, home working, inside jobs, future of work, thought leadership, demos, low paid false full 9 de7ec7f1-7576-4f6c-8143-c36801c6a792 Introducing the Energy Superhub Oxford project and its cost-savings to customers For more information about the project:

https://www.stonewater.org/news/press-releases/green-light-for-renewable-energy-smart-city-in-oxford/

https://www.kensacontracting.com/energy-superhub-oxford-eso/

https://www.pandhengineering.co.uk/features/kensa-heat-pump-village

]]> Thu, 17 Mar 2022 08:58:58 +0000 corporate.communications@stonewater.org (Stonewater) https://on-the-air.simplecast.com/episodes/introducing-the-energy-superhub-oxford-project-and-its-cost-savings-to-customers-9yjnOJCW For more information about the project:

https://www.stonewater.org/news/press-releases/green-light-for-renewable-energy-smart-city-in-oxford/

https://www.kensacontracting.com/energy-superhub-oxford-eso/

https://www.pandhengineering.co.uk/features/kensa-heat-pump-village

]]> Introducing the Energy Superhub Oxford project and its cost-savings to customers Stonewater 00:23:13 The housing sector is responsible for a large portion of carbon emissions in the UK, so if there is any hope of hitting the government’s target of net-zero carbon emissions by 2050, the way in which we heat our homes needs addressing. However, with five million homes in the UK social housing sector, there is a mammoth task ahead in order to deliver more energy efficient homes. In this episode, host Anisha Patel is joined by guest co-host Emily Batchford, Environmental Sustainability Officer at Stonewater, to interview guests Adam Masters, Environmental Sustainability Manager at Stonewater, Matthew Trewhella, Managing Director of Kensa Contracting and Stonewater customer, Paul Brennan about Stonewater’s involvement with the Energy Superhub Oxford (ESO) project and the benefits to its customers. The housing sector is responsible for a large portion of carbon emissions in the UK, so if there is any hope of hitting the government’s target of net-zero carbon emissions by 2050, the way in which we heat our homes needs addressing. However, with five million homes in the UK social housing sector, there is a mammoth task ahead in order to deliver more energy efficient homes. In this episode, host Anisha Patel is joined by guest co-host Emily Batchford, Environmental Sustainability Officer at Stonewater, to interview guests Adam Masters, Environmental Sustainability Manager at Stonewater, Matthew Trewhella, Managing Director of Kensa Contracting and Stonewater customer, Paul Brennan about Stonewater’s involvement with the Energy Superhub Oxford (ESO) project and the benefits to its customers. ground source heat pumps, smart city, net zero, heat pump, energy superhub, renewable energy false full 8 e4ba6f80-a30a-4f86-98b8-2c0aa32085b8 Living and breathing EDI: Action not just words For further information on topics explored in this episode, visit:

https://www.raceequalitymatters.com/race-equality-week/

https://www.stonewater.org/news/press-releases/stonewater-s-equality-achievements-win-national-praise/

If you are looking for a new role and want to work for an employer that wants you to be nothing less than yourself, then make sure you check out our latest vacancies: https://www.stonewater.org/careers/

]]> Mon, 7 Feb 2022 10:00:25 +0000 corporate.communications@stonewater.org (Stonewater) https://on-the-air.simplecast.com/episodes/living-and-breathing-equality-diversity-and-inclusion-when-recruiting-and-retaining-colleagues-qwdtUhpU For further information on topics explored in this episode, visit:

https://www.raceequalitymatters.com/race-equality-week/

https://www.stonewater.org/news/press-releases/stonewater-s-equality-achievements-win-national-praise/

If you are looking for a new role and want to work for an employer that wants you to be nothing less than yourself, then make sure you check out our latest vacancies: https://www.stonewater.org/careers/

]]> Living and breathing EDI: Action not just words Stonewater 00:31:37 Race Equality Week aims to unite the country to actively and seriously address race in the workplace from 7-13th February (2022). In a specially timed episode of On the Air, host Anisha Patel is joined by guest co-host Tom Morris (Internal Communications and Engagement Lead), David Blower (Executive Director – Corporate Services), Jade Bradford, (Customer Communications and Engagement Manager) and Cordelia Johnney (Head of Diversity Inclusion) to discuss this year’s theme for Race Equality Week - #ActionNotJustWords. Launched by Race Equality Matters, #RaceEqualityWeek aims to unite the country to actively and seriously address race in the workplace. From allyship to tackling bias in recruitment, our guests explore why EDI is a priority for Stonewater and how having a diverse and representative workforce is important for Stonewater’s customers too. Race Equality Week aims to unite the country to actively and seriously address race in the workplace from 7-13th February (2022). In a specially timed episode of On the Air, host Anisha Patel is joined by guest co-host Tom Morris (Internal Communications and Engagement Lead), David Blower (Executive Director – Corporate Services), Jade Bradford, (Customer Communications and Engagement Manager) and Cordelia Johnney (Head of Diversity Inclusion) to discuss this year’s theme for Race Equality Week - #ActionNotJustWords. Launched by Race Equality Matters, #RaceEqualityWeek aims to unite the country to actively and seriously address race in the workplace. From allyship to tackling bias in recruitment, our guests explore why EDI is a priority for Stonewater and how having a diverse and representative workforce is important for Stonewater’s customers too. diversity, recruitment, edi, inclusion, #raceequalityweek, equality false full 7 c7c6c676-098e-4b52-97d9-8e936943b136 16 Days of Activism: Awareness, Action and Accountability Find out more about Stonewater's refuges here. 

]]> Wed, 1 Dec 2021 11:07:32 +0000 corporate.communications@stonewater.org (Stonewater) https://on-the-air.simplecast.com/episodes/16-days-of-activism-awareness-action-and-accountability-Lbd1lloU Find out more about Stonewater's refuges here. 

]]> 16 Days of Activism: Awareness, Action and Accountability Stonewater 00:32:07 It’s well known that domestic abuse does not discriminate on the basis of ethnicity, gender-identity, disability, sexuality or religion. Whilst research shows that each year more than 2 million people, from all backgrounds, suffer some form of domestic abuse, society does not treat all survivors of abuse equally. In this episode, guests will be discussing the aims of this year’s 16 days of action against domestic abuse campaign and explore why an intersectional approach to domestic abuse is vital; highlighting the various barriers many marginalised groups and individuals face when trying to flee domestic abuse and access support. Host Anisha Patel is joined by guest co-host Sandra Chidavaenzi, Domestic Abuse Transformation Manager at Stonewater, as well as Nicola Lambe, Head of Domestic Abuse at Stonewater, Dr Hannana Siddiqui, Head of Policy, Research and Fundraising at Southall Black Sisters and Astrid Palmer, LGBTQ+ specialist at Victim Support. It’s well known that domestic abuse does not discriminate on the basis of ethnicity, gender-identity, disability, sexuality or religion. Whilst research shows that each year more than 2 million people, from all backgrounds, suffer some form of domestic abuse, society does not treat all survivors of abuse equally. In this episode, guests will be discussing the aims of this year’s 16 days of action against domestic abuse campaign and explore why an intersectional approach to domestic abuse is vital; highlighting the various barriers many marginalised groups and individuals face when trying to flee domestic abuse and access support. Host Anisha Patel is joined by guest co-host Sandra Chidavaenzi, Domestic Abuse Transformation Manager at Stonewater, as well as Nicola Lambe, Head of Domestic Abuse at Stonewater, Dr Hannana Siddiqui, Head of Policy, Research and Fundraising at Southall Black Sisters and Astrid Palmer, LGBTQ+ specialist at Victim Support. false full 6 f44be550-623b-4701-b9d9-ea91d15659fc Fuel Poverty For many, fuel poverty is just poverty by another name. While some emergency help and financial support does exist for those who are struggling to pay their energy bills, it often doesn’t go far enough. 

On this episode of On the Air, Host Anisha Patel is joined by guest co-host Emily Batchford, Environmental Sustainability Officer at Stonewater to talk about the work the organisation is currently doing to maximise the efficiency of its homes to ensure they are warm and affordable now and in the future, for customers. 

Also joining the discussion is Stonewater’s Executive Director – Customer Experience, Sue Shirt and Simon Francis, Co-ordinator at End Fuel Poverty Coalition to talk about campaigns this winter and its recent England Fuel Poverty Index.

Additional information:

http://www.endfuelpoverty.org.uk/english-fuel-poverty-index-2021/

https://www.stonewater.org/news/press-releases/opinion-piece-2021-must-be-the-year-we-put-an-end-to-fuel-poverty/

Get in touch on Twitter @StonewaterUK #SWOnTheAir

]]> Wed, 3 Nov 2021 12:47:32 +0000 corporate.communications@stonewater.org (Stonewater) https://on-the-air.simplecast.com/episodes/fuel-poverty-6OtpEJZg For many, fuel poverty is just poverty by another name. While some emergency help and financial support does exist for those who are struggling to pay their energy bills, it often doesn’t go far enough. 

On this episode of On the Air, Host Anisha Patel is joined by guest co-host Emily Batchford, Environmental Sustainability Officer at Stonewater to talk about the work the organisation is currently doing to maximise the efficiency of its homes to ensure they are warm and affordable now and in the future, for customers. 

Also joining the discussion is Stonewater’s Executive Director – Customer Experience, Sue Shirt and Simon Francis, Co-ordinator at End Fuel Poverty Coalition to talk about campaigns this winter and its recent England Fuel Poverty Index.

Additional information:

http://www.endfuelpoverty.org.uk/english-fuel-poverty-index-2021/

https://www.stonewater.org/news/press-releases/opinion-piece-2021-must-be-the-year-we-put-an-end-to-fuel-poverty/

Get in touch on Twitter @StonewaterUK #SWOnTheAir

]]> Fuel Poverty Stonewater 00:28:17 On this episode of On the Air, Host Anisha Patel is joined by guest co-host Emily Batchford, Environmental Sustainability Officer at Stonewater to talk about the work the organisation is currently doing to maximise the efficiency of its homes to ensure they are warm and affordable now and in the future, for customers. On this episode of On the Air, Host Anisha Patel is joined by guest co-host Emily Batchford, Environmental Sustainability Officer at Stonewater to talk about the work the organisation is currently doing to maximise the efficiency of its homes to ensure they are warm and affordable now and in the future, for customers. fuel poverty index, end fuel poverty coalition, fuel poverty, poverty false full 12 bc5f0934-23a2-4f5e-a82d-d57b3613b9d8 Modern Poverties: Exploring homeworking and income inequalities To find out more about the modern poverties research project, please click here. 

]]> Thu, 9 Sep 2021 08:00:00 +0000 corporate.communications@stonewater.org (Stonewater) https://on-the-air.simplecast.com/episodes/modern-poverties-exploring-homeworking-and-income-inequalities-SrjDjUdu To find out more about the modern poverties research project, please click here. 

]]> Modern Poverties: Exploring homeworking and income inequalities Stonewater 00:16:07 In 2020 Stonewater worked with think tank IPPR to produce ‘All Hands to the Pump,’ to find solutions to the ‘retrofitting challenge’ and pave the way to increasing the number of low-carbon homes in the UK. This year, Stonewater is working with think tank Demos to take a deep dive into modern poverties for low paid remote workers. Host Anisha Patel will be joined by guest co-host David Button (Cavendish Advocacy) to discuss the research proposal and potential impact with Dave Lockerman (Stonewater) and Rose Lasko-Skinner (Demos). In 2020 Stonewater worked with think tank IPPR to produce ‘All Hands to the Pump,’ to find solutions to the ‘retrofitting challenge’ and pave the way to increasing the number of low-carbon homes in the UK. This year, Stonewater is working with think tank Demos to take a deep dive into modern poverties for low paid remote workers. Host Anisha Patel will be joined by guest co-host David Button (Cavendish Advocacy) to discuss the research proposal and potential impact with Dave Lockerman (Stonewater) and Rose Lasko-Skinner (Demos). false full 11 526e00ff-b96e-48f6-a59f-dd2ed797d54d The INVITE Project Thu, 12 Aug 2021 11:06:44 +0000 corporate.communications@stonewater.org (Stonewater) https://on-the-air.simplecast.com/episodes/the-invite-project-DfULlUDU The INVITE Project Stonewater 00:14:05 Featuring: - Lisa Lembergs (Co-host, Stonewater) - Dr Grant Gibson (Lecturer in Dementia Studies and Co-Investigator, University of Stirling) - Dr Steve Rolfe (Research Fellow from University of Stirling) - Pat Harvey (Stonewater Retirement Living customer) Featuring: - Lisa Lembergs (Co-host, Stonewater) - Dr Grant Gibson (Lecturer in Dementia Studies and Co-Investigator, University of Stirling) - Dr Steve Rolfe (Research Fellow from University of Stirling) - Pat Harvey (Stonewater Retirement Living customer) false full 10 c57efd97-2bb7-4eac-858f-336d9f964a2d The George Blunden Public Art Prize In this latest episode of On the Air, host Anisha Patel is joined by guest co-host Jonathan Layzell, Executive Director of Development at Stonewater to talk about launching the George Blunden Public Art Prize and the value of public art to its customers and communities. 

Joined by metal sculptor Mick Kirkby-Geddes and Jacqueline Burton, development manager at Stonewater, the two panellists give their insight into producing public art and what artists should consider in their entry.

For more information about entering the George Blunden Public Art Prize, see the competition brochure here: https://www.stonewater.org/media-pack-blunden-prize/public-art-competition/

If you have any questions, following this episode then get in touch by e-mailing awards@see-media.co.uk

]]> Wed, 14 Jul 2021 08:34:20 +0000 corporate.communications@stonewater.org (Stonewater) https://on-the-air.simplecast.com/episodes/the-george-blunden-public-art-prize-DlxetYB9 In this latest episode of On the Air, host Anisha Patel is joined by guest co-host Jonathan Layzell, Executive Director of Development at Stonewater to talk about launching the George Blunden Public Art Prize and the value of public art to its customers and communities. 

Joined by metal sculptor Mick Kirkby-Geddes and Jacqueline Burton, development manager at Stonewater, the two panellists give their insight into producing public art and what artists should consider in their entry.

For more information about entering the George Blunden Public Art Prize, see the competition brochure here: https://www.stonewater.org/media-pack-blunden-prize/public-art-competition/

If you have any questions, following this episode then get in touch by e-mailing awards@see-media.co.uk

]]> The George Blunden Public Art Prize Stonewater 00:19:44 For the first time, Stonewater has launched its own public art prize to give talented artists from all over the country – both established and emerging – who are producing ground-breaking and innovative artworks the chance to deliver a series of pieces that can sit proudly on its development schemes. For the first time, Stonewater has launched its own public art prize to give talented artists from all over the country – both established and emerging – who are producing ground-breaking and innovative artworks the chance to deliver a series of pieces that can sit proudly on its development schemes. false full 7 ed5fbf20-de91-4f9b-9ce0-0eb40b0ee5f1 Trailer - 6 months on: Tackling veteran homelessness To listen to the full episode, click here

]]> Wed, 7 Jul 2021 07:37:52 +0000 corporate.communications@stonewater.org (Stonewater) https://on-the-air.simplecast.com/episodes/trailer-6-months-on-tackling-veteran-homelessness-3ftXoZHE To listen to the full episode, click here

]]> Trailer - 6 months on: Tackling veteran homelessness Stonewater 00:01:02 Series 3, Episode 1 Trailer Series 3, Episode 1 Trailer false trailer 5e6618ca-12a7-42e8-b92d-1cbf001a0b6f 6 months on: Tackling veteran homelessness To listen to Waterworks Lane (Series 1, Episode 4), click here

To find out more about the scheme, click here

]]> Wed, 7 Jul 2021 07:32:40 +0000 corporate.communications@stonewater.org (Stonewater) https://on-the-air.simplecast.com/episodes/6-months-on-tackling-veteran-homelessness-hMGu2xdp To listen to Waterworks Lane (Series 1, Episode 4), click here

To find out more about the scheme, click here

]]> 6 months on: Tackling veteran homelessness Stonewater 00:13:30 In Series 1, Anisha sat down with colleagues from Stonewater and its partners to talk about an innovative community build scheme that was changing the lives of six veterans. It’s been six months since the development was completed and the veterans moved into their brand-new homes. Host Anisha Patel will be joined by guest host and Director of Development (South and West) at Stonewater, Matt Crucefix, to catch up with Dwaine, one of the veterans involved in the scheme and find out what life’s been like since he moved into his home on Noden’s Mews (on Waterworks Lane in the Herefordshire town of Leominster). In Series 1, Anisha sat down with colleagues from Stonewater and its partners to talk about an innovative community build scheme that was changing the lives of six veterans. It’s been six months since the development was completed and the veterans moved into their brand-new homes. Host Anisha Patel will be joined by guest host and Director of Development (South and West) at Stonewater, Matt Crucefix, to catch up with Dwaine, one of the veterans involved in the scheme and find out what life’s been like since he moved into his home on Noden’s Mews (on Waterworks Lane in the Herefordshire town of Leominster). false full 6 bffa7d18-13d4-408b-9929-d048c3ee4fd3 myOwnHome https://www.stonewater.org/news/press-releases/new-employee-benefit-scheme-helps-colleagues-onto-the-property-ladder/

]]> Wed, 24 Mar 2021 08:00:00 +0000 corporate.communications@stonewater.org (Holly Edwards, Marcus Canning, Linda Rayfield) https://on-the-air.simplecast.com/episodes/myownhome-NLARNOKc https://www.stonewater.org/news/press-releases/new-employee-benefit-scheme-helps-colleagues-onto-the-property-ladder/

]]> myOwnHome Holly Edwards, Marcus Canning, Linda Rayfield 00:29:33 In 2019, Stonewater launched its own shared ownership scheme exclusively for colleagues. For the final episode of series two we will hear from the colleagues who have completed their purchase and moved into their new home through the scheme, as well as explore why the scheme was created; providing an insight into the work that went into developing it. In 2019, Stonewater launched its own shared ownership scheme exclusively for colleagues. For the final episode of series two we will hear from the colleagues who have completed their purchase and moved into their new home through the scheme, as well as explore why the scheme was created; providing an insight into the work that went into developing it. shared ownership, affordable housing, housing, colleague benefit, employee benefits false full 4 eb5410c8-934e-41be-91a2-38773d3ec079 Coronavirus a year on Download full transcript here.

Featuring:

David Lockerman - Customer Experience Director, Stonewater

Debbie Chun - Assistant Director of IT, Stonewater

Steph Hurdman - Head of Mobilisation, Wates

]]> Wed, 17 Mar 2021 08:58:00 +0000 corporate.communications@stonewater.org (Stonewater) https://on-the-air.simplecast.com/episodes/coronavirus-a-year-on-1_egQZ5i Download full transcript here.

Featuring:

David Lockerman - Customer Experience Director, Stonewater

Debbie Chun - Assistant Director of IT, Stonewater

Steph Hurdman - Head of Mobilisation, Wates

]]> Coronavirus a year on Stonewater 00:24:42 A year on since the first national lockdown, our colleagues will be reflecting on the changes that have been made across the business; highlighting the positives and what’s here to stay, as well as the challenges and how they’ve been overcome to ensure Stonewater continues to adapt and change and provide services where it is safe to do so. A year on since the first national lockdown, our colleagues will be reflecting on the changes that have been made across the business; highlighting the positives and what’s here to stay, as well as the challenges and how they’ve been overcome to ensure Stonewater continues to adapt and change and provide services where it is safe to do so. lockdown, lockdown working, coronavirus, remote working, affordable housing, housing, working from home, flexible working false full 3 b04c070b-5bcb-4f2a-b242-215dac32c776 Shared ownership: Part 2 To view the full transcript for this episode please click here.

Featuring:

Beverley Booth-Jones - Senior New Homes Executive, Stonewater

Kathryn Hopkins - Customer Experience Manag, Stonewater

Ella Cheney - Shared Ownership Programme Manager, National Housing Federation

Kelly McCabe - Managing Director, The Mortgage People

To find out more about Stonewater's shared ownership programme please go to the Stonewater Homes website.

To listen to Shared ownership: Part 1 please click here. 

]]> Wed, 10 Mar 2021 09:00:00 +0000 corporate.communications@stonewater.org (Stonewater) https://on-the-air.simplecast.com/episodes/shared-ownership-part-2-cA0GQSWx To view the full transcript for this episode please click here.

Featuring:

Beverley Booth-Jones - Senior New Homes Executive, Stonewater

Kathryn Hopkins - Customer Experience Manag, Stonewater

Ella Cheney - Shared Ownership Programme Manager, National Housing Federation

Kelly McCabe - Managing Director, The Mortgage People

To find out more about Stonewater's shared ownership programme please go to the Stonewater Homes website.

To listen to Shared ownership: Part 1 please click here. 

]]> Shared ownership: Part 2 Stonewater 00:29:53 A year on from our first myth busting episode on shared ownership, the tenure has been called into question by Panorama and a new model is due to be proposed imminently. In this episode we'll explore the questions being asked about shared ownership by investigative journalists and aspiring homeowners. A year on from our first myth busting episode on shared ownership, the tenure has been called into question by Panorama and a new model is due to be proposed imminently. In this episode we'll explore the questions being asked about shared ownership by investigative journalists and aspiring homeowners. shared ownership, affordable housing, housing, home ownership, home owners true full 2 b4cbbd97-128e-4e5d-a313-4b57c934db42 Choose to challenge #IWD2021 To view the full transcript for this episode please click here.

Featuring: 

Shamela Khatun - Coach, Stonewater's South Asian Women’s Refuge

Alison Inman - Former President of the CIH founder of the Make a Stand campaign

Valerie Wise - National Domestic Abuse Lead, Victim Support 

Sian Rios - Specialist Project Coordinator, Stonewater’s dedicted LGBTQ+ provision ‘Safe Space’

For more information about Stonewater's domestic abuse service please refer to the Stonewater website.

]]> Wed, 3 Mar 2021 09:00:00 +0000 corporate.communications@stonewater.org (Stonewater) https://on-the-air.simplecast.com/episodes/choose-to-challenge-iwd2021-WJQks9eA To view the full transcript for this episode please click here.

Featuring: 

Shamela Khatun - Coach, Stonewater's South Asian Women’s Refuge

Alison Inman - Former President of the CIH founder of the Make a Stand campaign

Valerie Wise - National Domestic Abuse Lead, Victim Support 

Sian Rios - Specialist Project Coordinator, Stonewater’s dedicted LGBTQ+ provision ‘Safe Space’

For more information about Stonewater's domestic abuse service please refer to the Stonewater website.

]]> Choose to challenge #IWD2021 Stonewater 00:34:26 This year’s theme for International Women’s Day is ‘choose to challenge’. As an organisation, Stonewater is very conscious of ensuring it provides services to those not met by the mainstream housing market. This episode aims to explore how the organisation is raising awareness against bias and is able to support marginalised groups across its specialist housing schemes. This year’s theme for International Women’s Day is ‘choose to challenge’. As an organisation, Stonewater is very conscious of ensuring it provides services to those not met by the mainstream housing market. This episode aims to explore how the organisation is raising awareness against bias and is able to support marginalised groups across its specialist housing schemes. domestic abuse, housing association, choose to challenge, social housing, housing false full 1 8a1ac04f-e1d5-49b8-a2b4-3c178352bd0b Episode Special: All Hands to the Pump You can read the full report here. 

]]> Tue, 21 Jul 2020 08:17:46 +0000 corporate.communications@stonewater.org (Stonewater) https://on-the-air.simplecast.com/episodes/episode-special-all-hands-to-the-pump-UlaSmshL You can read the full report here. 

]]> Episode Special: All Hands to the Pump Stonewater 00:23:16 Stonewater has funded a report by think tank IPPR to develop solutions that can solve the fundamental issue of how we decarbonise our housing stock and help to tackle climate change, as well as being a core part of the economic recovery after Covid-19. Stonewater has funded a report by think tank IPPR to develop solutions that can solve the fundamental issue of how we decarbonise our housing stock and help to tackle climate change, as well as being a core part of the economic recovery after Covid-19. false full 10 de5e87ac-1201-4993-96d1-674eff962cd4 Giving customers a voice https://www.stonewater.org/get-involved/stonewater-scrutiny-panel/

]]> Wed, 11 Mar 2020 08:00:04 +0000 corporate.communications@stonewater.org (Michelle Hocknull, Loretta Cummerson, Steve Bladden) https://on-the-air.simplecast.com/episodes/giving-customers-a-voice-stW0Mtum https://www.stonewater.org/get-involved/stonewater-scrutiny-panel/

]]> Giving customers a voice Michelle Hocknull, Loretta Cummerson, Steve Bladden 00:30:25 The Scrutiny Panel was established and developed to support customer challenge and engagement in the business. Stonewater is one of the few housing associations that retained its scrutiny panel following the -1% rent cut in the Welfare Reform and Work Bill set out in 2016. In the final episode of the series members of the scrutiny panel will join Anisha and Sara-Anne to discuss why this was such an important decision for the organisation. The Scrutiny Panel was established and developed to support customer challenge and engagement in the business. Stonewater is one of the few housing associations that retained its scrutiny panel following the -1% rent cut in the Welfare Reform and Work Bill set out in 2016. In the final episode of the series members of the scrutiny panel will join Anisha and Sara-Anne to discuss why this was such an important decision for the organisation. customer voice, scrutiny panel, social housing, ukhousing false full 5 d661dff1-4b56-4a1e-94a2-2cc877b09ed3 Waterworks Lane https://www.stonewater.org/news/case-studies/waterworks-lane-veterans-self-build-project/

]]> Wed, 26 Feb 2020 08:00:03 +0000 corporate.communications@stonewater.org (Councillor Barry Durkin, Gary Chapman, Clare Bray, Matt Crucefix, Martin Walsh) https://on-the-air.simplecast.com/episodes/waterworks-lane-krJZA5oq https://www.stonewater.org/news/case-studies/waterworks-lane-veterans-self-build-project/

]]> Waterworks Lane Councillor Barry Durkin, Gary Chapman, Clare Bray, Matt Crucefix, Martin Walsh 00:22:22 Specialist supported housing provider Stonewater is joined by The Royal British Legion and Herefordshire Council to talk about its community build scheme and how it's changing the lives of six veterans. Unique schemes like this show how housing providers can bring much-needed homes to those that need them most. Specialist supported housing provider Stonewater is joined by The Royal British Legion and Herefordshire Council to talk about its community build scheme and how it's changing the lives of six veterans. Unique schemes like this show how housing providers can bring much-needed homes to those that need them most. supported housing, uk housing, community self-build, veterans false full 4 ca4751dc-776f-43a8-b6d8-ef7d063c6dc0 Make A Stand If you need support or are interested in finding out more about Stonewater's specialist supported housing schemes, visit our website: https://www.stonewater.org/find-a-home/supported-housing/ 

]]> Wed, 12 Feb 2020 08:00:15 +0000 corporate.communications@stonewater.org (Andrew King, Helena Doyle, Vanda Ursell, James Strang) https://on-the-air.simplecast.com/episodes/make-a-stand-sA5Ybvs4 If you need support or are interested in finding out more about Stonewater's specialist supported housing schemes, visit our website: https://www.stonewater.org/find-a-home/supported-housing/ 

]]> Make A Stand Andrew King, Helena Doyle, Vanda Ursell, James Strang 00:30:35 The Make A Stand campaign was launched by the CIH in 2018 and housing providers like Stonewater have been widening their supported housing offering to offer specialist accommodation for people that need it the most. Listeners will hear about how the campaign is progressing and what more can be done The Make A Stand campaign was launched by the CIH in 2018 and housing providers like Stonewater have been widening their supported housing offering to offer specialist accommodation for people that need it the most. Listeners will hear about how the campaign is progressing and what more can be done domestic abuse, supported housing, homelessness, housing, ukhousing false full 3 c144b3fd-75c2-4151-87f6-b80a58c25219 Stonewater: Shared ownership Featuring Susie Palmer a shared ownership customer and Stonewater colleagues; Beverley Booth-Jones, Abigail Harries and Kathryn Hopkins.

https://stonewaterhomes.co.uk/buying-shared-ownership-home 

 

]]> Wed, 29 Jan 2020 08:30:03 +0000 corporate.communications@stonewater.org (Stonewater) https://on-the-air.simplecast.com/episodes/stonewater-shared-ownership-2LWCciwi Featuring Susie Palmer a shared ownership customer and Stonewater colleagues; Beverley Booth-Jones, Abigail Harries and Kathryn Hopkins.

https://stonewaterhomes.co.uk/buying-shared-ownership-home 

 

]]> Stonewater: Shared ownership Stonewater 00:27:55 Leading housing provider Stonewater discusses how shared ownership is helping individuals and families take their first step onto the property ladder. Listeners will hear from a number of shared ownership customers as they share their experiences and resolve the various misconceptions about the model, such as staircasing and service charges. Leading housing provider Stonewater discusses how shared ownership is helping individuals and families take their first step onto the property ladder. Listeners will hear from a number of shared ownership customers as they share their experiences and resolve the various misconceptions about the model, such as staircasing and service charges. property, shared ownership, affordable housing, housing, home ownership false full 2 ac1612ad-9e2a-4175-ab8c-2778ec6246a3 Stonewater: 5 years on Featuring David Blower – Corporate Services Director, Dean Ballard – Head of Customer Insight and Clare Bray – Development Manager at Stonewater. https://www.stonewater.org/about-us/our-vision/

]]> Wed, 15 Jan 2020 08:00:01 +0000 corporate.communications@stonewater.org (Stonewater) https://on-the-air.simplecast.com/episodes/stonewater-5-years-on-1Vq5nXpI Featuring David Blower – Corporate Services Director, Dean Ballard – Head of Customer Insight and Clare Bray – Development Manager at Stonewater. https://www.stonewater.org/about-us/our-vision/

]]> Stonewater: 5 years on Stonewater 00:24:59 Social housing provider Stonewater is celebrating its fifth birthday and on its first ever podcast, listeners are invited to learn what the organisation is most proud of since the merger of Jephson Homes Housing Association and Raglan Housing, as well as what’s in store for Stonewater, its colleagues and customers. Social housing provider Stonewater is celebrating its fifth birthday and on its first ever podcast, listeners are invited to learn what the organisation is most proud of since the merger of Jephson Homes Housing Association and Raglan Housing, as well as what’s in store for Stonewater, its colleagues and customers. affordable homes, housing association, social housing, housing, merger, housing crisis false full 1 0da827b5-b8a0-440c-bdc7-123f7776e25d On the Air - Trailer Stonewater's first ever podcast series will focus on the important topics around social housing , right now. From essential questions about shared ownership to celebrating community projects for veterans, we have you covered!

]]> Mon, 23 Dec 2019 11:19:24 +0000 corporate.communications@stonewater.org (Sara-Anne Mills-Bricknell, Anisha Patel) https://on-the-air.simplecast.com/episodes/on-the-air-trailer-RtJVH_BF Stonewater's first ever podcast series will focus on the important topics around social housing , right now. From essential questions about shared ownership to celebrating community projects for veterans, we have you covered!

]]> On the Air - Trailer Sara-Anne Mills-Bricknell, Anisha Patel 00:02:16 Stonewater's On the Air podcast is coming! Joined by different guests on each episode, the show is hosted by Anisha Patel and Sara-Anne Mills-Bricknell, and together they will be talking about what matters most in social housing in 2020. Stonewater's On the Air podcast is coming! Joined by different guests on each episode, the show is hosted by Anisha Patel and Sara-Anne Mills-Bricknell, and together they will be talking about what matters most in social housing in 2020. supported housing, affordable homes, make a stand campaign, social housing, housing, ukhousing, merger, housing crisis false trailer