https://simplecast.com Mailin’ It! - The Official USPS Podcast As the official podcast of the United States Postal Service, Mailin’ It! takes you inside a thoroughly American institution, exploring the rich history of the USPS, going behind-the scenes of its present innovations, and discussing its dynamic future with organization and industry leaders. Join our host for a fun look at your United States Postal Service. 2025 USPS Mailin' It Podcast en Tue, 14 Apr 2026 15:00:00 +0000 Tue, 14 Apr 2026 15:00:11 +0000 https://about.usps.com/newsroom/ Mailin’ It! - The Official USPS Podcast https://image.simplecastcdn.com/images/3cfa0ec2-3957-4ffa-92de-602ff6405a19/fcc04fbf-b404-492f-b4f6-84dfaddfc215/3000x3000/2021-8-24-mailinit.jpg?aid=rss_feed https://about.usps.com/newsroom/ episodic As the official podcast of the United States Postal Service, Mailin’ It! takes you inside a thoroughly American institution, exploring the rich history of the USPS, going behind-the scenes of its present innovations, and discussing its dynamic future with organization and industry leaders. Join our host for a fun look at your United States Postal Service. United States Postal Service false https://feeds.simplecast.com/bArttHdR shipping, united states postal service, us postal service, stamps, postals service, business, government, history, mail, postal, usps United States Postal Service mediacenter@usps.gov c014c9e7-78b1-423c-801f-808286676b6e Under the Hood of USPS: Automation, Innovation and AI What tech goes into powering a modern delivery network? Go beyond the iconic mail truck and into the world of technology-driven logistics and robotics at the postal service. Join the Mailin’ It! team as USPS’s VP of Applied Engineering Lina Malone pulls back the curtain on the organization’s massive tech innovations – from colossal, automated sorting hubs to a digital backbone that can predict failures before they happen and pinpoint delivery window times.  USPS is building the speed and intelligence needed for mail and package delivery in the 21st century.


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]]> Tue, 14 Apr 2026 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ What tech goes into powering a modern delivery network? Go beyond the iconic mail truck and into the world of technology-driven logistics and robotics at the postal service. Join the Mailin’ It! team as USPS’s VP of Applied Engineering Lina Malone pulls back the curtain on the organization’s massive tech innovations – from colossal, automated sorting hubs to a digital backbone that can predict failures before they happen and pinpoint delivery window times.  USPS is building the speed and intelligence needed for mail and package delivery in the 21st century.


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]]> Under the Hood of USPS: Automation, Innovation and AI United States Postal Service 00:28:43 In this episode, we are joined by Linda Malone, VP of Applied Engineering, to showcase how USPS is at the forefront of technology. The conversation explores the shift from traditional letter mail to doorstep parcel delivery and how technology is enabling USPS to transform its network to adapt to this change. From high-speed sorting systems to the role of AI in improving efficiency and tracking, discover how these USPS advancements are creating new services and value for customers across the nation. In this episode, we are joined by Linda Malone, VP of Applied Engineering, to showcase how USPS is at the forefront of technology. The conversation explores the shift from traditional letter mail to doorstep parcel delivery and how technology is enabling USPS to transform its network to adapt to this change. From high-speed sorting systems to the role of AI in improving efficiency and tracking, discover how these USPS advancements are creating new services and value for customers across the nation. false full 84 d55e85af-d727-4928-8ee5-e5935830ad5b The Spy Who Delivered: Elizabeth Van Lew’s Secret Postal Legacy In the capital of the Confederacy, wealthy socialite Elizabeth Van Lew had a secret. She was one of the Union’s most effective spymasters. From her family’s antebellum mansion in Richmond, Van Lew built a sophisticated intelligence network sharing vital information with Union generals, including Ulysses S. Grant. After the war, she was rewarded with a presidential appointment as the first female postmaster of a major Southern city. In this role, she modernized the Richmond Post Office by introducing free city-wide mail delivery, installing collection boxes, and championing diversity by hiring women, African Americans, the city’s first Black letter carrier. Be sure to listen in as this episode uncovers the risks she took, the spy skills she used, and the legacy she left on both the Postal Service and American history. 


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]]> Tue, 31 Mar 2026 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In the capital of the Confederacy, wealthy socialite Elizabeth Van Lew had a secret. She was one of the Union’s most effective spymasters. From her family’s antebellum mansion in Richmond, Van Lew built a sophisticated intelligence network sharing vital information with Union generals, including Ulysses S. Grant. After the war, she was rewarded with a presidential appointment as the first female postmaster of a major Southern city. In this role, she modernized the Richmond Post Office by introducing free city-wide mail delivery, installing collection boxes, and championing diversity by hiring women, African Americans, the city’s first Black letter carrier. Be sure to listen in as this episode uncovers the risks she took, the spy skills she used, and the legacy she left on both the Postal Service and American history. 


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]]> The Spy Who Delivered: Elizabeth Van Lew’s Secret Postal Legacy United States Postal Service 00:22:49 This episode of Mailin' It! celebrates Women's History Month by exploring the extraordinary life of Elizabeth Van Lew, a prominent Richmond socialite who risked everything to operate a successful Union spy ring from the heart of the Confederacy. Joined by historian and former postmaster Sara Martin, hosts Karla Kirby and Jeff Marino uncover the story of how Van Lew's espionage and unwavering loyalty led to her groundbreaking appointment as the postmaster of Richmond, Virginia, after the Civil War. This episode of Mailin' It! celebrates Women's History Month by exploring the extraordinary life of Elizabeth Van Lew, a prominent Richmond socialite who risked everything to operate a successful Union spy ring from the heart of the Confederacy. Joined by historian and former postmaster Sara Martin, hosts Karla Kirby and Jeff Marino uncover the story of how Van Lew's espionage and unwavering loyalty led to her groundbreaking appointment as the postmaster of Richmond, Virginia, after the Civil War. false full 83 b0bebfa9-4be0-4ff5-9260-506902f04525 A Banner Year for Stamps: The 2026 Lineup What if you could hold a piece of the American story in the palm of your hand? In 2026, you can. This episode of Mailin’ It! takes you inside one of the most exciting stamp lineups in a generation—a collection that celebrates the vibrant, diverse, and ever-changing story of American life as the U.S. marks its 250th anniversary. From the Revolutionary heroes who founded the nation to the cultural icons like Muhammad Ali who redefined it, the 2026 stamp collection is a tribute to the American experience. Tune in to discover the history and artistry behind these powerful symbols and see how America’s story can be told, one stamp at a time.


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]]> Tue, 17 Mar 2026 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ What if you could hold a piece of the American story in the palm of your hand? In 2026, you can. This episode of Mailin’ It! takes you inside one of the most exciting stamp lineups in a generation—a collection that celebrates the vibrant, diverse, and ever-changing story of American life as the U.S. marks its 250th anniversary. From the Revolutionary heroes who founded the nation to the cultural icons like Muhammad Ali who redefined it, the 2026 stamp collection is a tribute to the American experience. Tune in to discover the history and artistry behind these powerful symbols and see how America’s story can be told, one stamp at a time.


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]]> A Banner Year for Stamps: The 2026 Lineup United States Postal Service 00:28:56 In our annual stamps episode, see American history and culture in a whole new way. This episode of Mailin’ It! highlights why 2026 is a landmark year for stamps, transforming them into a vibrant gallery of the American experience. Joined by USPS’s Stamp Services Director Lisa Bobb-Semple, hosts Karla Kirby and Jeff Marino explore a lineup that celebrates who we are as a country. From the World Stamp Expo in Boston to the secret designs still under wraps, 2026 is the year USPS invites every American to discover a piece of their story in these small yet powerful works of art. In our annual stamps episode, see American history and culture in a whole new way. This episode of Mailin’ It! highlights why 2026 is a landmark year for stamps, transforming them into a vibrant gallery of the American experience. Joined by USPS’s Stamp Services Director Lisa Bobb-Semple, hosts Karla Kirby and Jeff Marino explore a lineup that celebrates who we are as a country. From the World Stamp Expo in Boston to the secret designs still under wraps, 2026 is the year USPS invites every American to discover a piece of their story in these small yet powerful works of art. false full 82 20f52734-0aeb-430c-b112-2766a11bb9c2 Voice Clones & Phony Texts: Artificial Intelligence Fraud In an era where technology is advancing at a breathtaking pace, so are the methods of those who seek to exploit it. This episode of Mailin’ It! pulls back the curtain on the darker side of artificial intelligence, revealing how fraudsters are creating hyper-realistic scams that can fool even the most discerning eye. From voice clones that can mimic a loved one in distress to flawless phishing emails, the line between real and fake has never been more blurred. Joined by Stephanie Glad, the U.S. Postal Inspection Service's Program Manager for Mail Fraud, Karla and Jeff explore the anatomy of these sophisticated crimes, including the terrifyingly effective "Grandparent scam." Stephanie, a security expert who’s worked for both the FBI and CIA, takes our co-hosts through the subtle red flags to watch for—like inconsistencies in video calls and requests for payment via cryptocurrency. Their discussion also touches on preventative strategies, such as multi-factor authentication and what to do if you've been targeted. This is a must-listen for all of us trying to safely navigate our increasingly complex digital world. 


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]]> Tue, 3 Mar 2026 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In an era where technology is advancing at a breathtaking pace, so are the methods of those who seek to exploit it. This episode of Mailin’ It! pulls back the curtain on the darker side of artificial intelligence, revealing how fraudsters are creating hyper-realistic scams that can fool even the most discerning eye. From voice clones that can mimic a loved one in distress to flawless phishing emails, the line between real and fake has never been more blurred. Joined by Stephanie Glad, the U.S. Postal Inspection Service's Program Manager for Mail Fraud, Karla and Jeff explore the anatomy of these sophisticated crimes, including the terrifyingly effective "Grandparent scam." Stephanie, a security expert who’s worked for both the FBI and CIA, takes our co-hosts through the subtle red flags to watch for—like inconsistencies in video calls and requests for payment via cryptocurrency. Their discussion also touches on preventative strategies, such as multi-factor authentication and what to do if you've been targeted. This is a must-listen for all of us trying to safely navigate our increasingly complex digital world. 


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]]> Voice Clones & Phony Texts: Artificial Intelligence Fraud United States Postal Service 00:26:31 For National Consumer Protection Week, Mailin’ It! tackles the growing threat of AI-powered fraud with Stephanie Glad, the U.S. Postal Inspection Service's Program Manager for Mail Fraud. Stephanie tells Karla and Jeff how scammers are leveraging sophisticated technology, such as voice cloning and AI-generated text, to make their schemes more personal, urgent, and difficult to detect. She also gives listeners important tips on how to identify these advanced scams, protect their personal information and finances, and the critical first steps to take if they suspect they’ve become a victim. For National Consumer Protection Week, Mailin’ It! tackles the growing threat of AI-powered fraud with Stephanie Glad, the U.S. Postal Inspection Service's Program Manager for Mail Fraud. Stephanie tells Karla and Jeff how scammers are leveraging sophisticated technology, such as voice cloning and AI-generated text, to make their schemes more personal, urgent, and difficult to detect. She also gives listeners important tips on how to identify these advanced scams, protect their personal information and finances, and the critical first steps to take if they suspect they’ve become a victim. false full 81 b6ca3a2f-7882-4a62-ae0b-beef0bbf3569 Fraud, Forgery, and a Dead Man in Sherman Oaks A neighbor goes missing. A stranger moves into his home. A web of forged documents untangles as the U.S Postal Inspection Service helps uncover the true story behind a shocking missing person case. Hosts Karla Kirby and Jeff Marino, joined by Inspector Lyndon Versoza, reveal how a sophisticated fraud ring took over a man’s home after his disappearance, using his identity to orchestrate a scheme that defrauded victims of over $3.9 million. Follow along as they break down the investigation—from a neighborhood watch tip to the final verdict —and share how the Inspection Service brought these criminals to justice by masterfully following the mail paper trail. 


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]]> Tue, 10 Feb 2026 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ A neighbor goes missing. A stranger moves into his home. A web of forged documents untangles as the U.S Postal Inspection Service helps uncover the true story behind a shocking missing person case. Hosts Karla Kirby and Jeff Marino, joined by Inspector Lyndon Versoza, reveal how a sophisticated fraud ring took over a man’s home after his disappearance, using his identity to orchestrate a scheme that defrauded victims of over $3.9 million. Follow along as they break down the investigation—from a neighborhood watch tip to the final verdict —and share how the Inspection Service brought these criminals to justice by masterfully following the mail paper trail. 


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]]> Fraud, Forgery, and a Dead Man in Sherman Oaks United States Postal Service 00:32:33 In this true crime episode of Mailin’ It!, we are joined by U.S. Postal Inspector Lyndon Versoza to hear how the U.S. Postal Inspection Service uncovered a complex, multimillion-dollar fraud that began with a missing person. Inspector Versoza explains how a ring of criminals took over a man’s home and identity after he disappeared, stealing more than $3.9 million from multiple victims. In this true crime episode of Mailin’ It!, we are joined by U.S. Postal Inspector Lyndon Versoza to hear how the U.S. Postal Inspection Service uncovered a complex, multimillion-dollar fraud that began with a missing person. Inspector Versoza explains how a ring of criminals took over a man’s home and identity after he disappeared, stealing more than $3.9 million from multiple victims. false full 80 50096849-88a2-405c-a30c-4ad87bc89f20 Letters Home: The Great Migration and the Power of Connection Historian Jim Bruns discusses the Postal Service’s role in the Great Migration, a decades-long movement that saw millions of Black Americans leave the rural South for cities in the North in search of safety and opportunity. This episode explores how the Postal Service became a lifeline during this era, driving expansion in urban neighborhoods and creating new employment opportunities for Black Americans as one of the few federal employers offering stability and advancement. It also examines how the mail laid the groundwork for civil rights organizing, unionization, and voter outreach by helping educate and mobilize new generations.


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]]> Tue, 27 Jan 2026 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ Historian Jim Bruns discusses the Postal Service’s role in the Great Migration, a decades-long movement that saw millions of Black Americans leave the rural South for cities in the North in search of safety and opportunity. This episode explores how the Postal Service became a lifeline during this era, driving expansion in urban neighborhoods and creating new employment opportunities for Black Americans as one of the few federal employers offering stability and advancement. It also examines how the mail laid the groundwork for civil rights organizing, unionization, and voter outreach by helping educate and mobilize new generations.


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]]> Letters Home: The Great Migration and the Power of Connection United States Postal Service 00:24:26 The Great Migration transformed American cities and communities as millions moved from the rural South to the urban North, but few realize the vital role the Postal Service played along the way. In this episode of Mailin’ It!, we sit down with historian Jim Bruns to discuss how the mail connected families, spread opportunity, and supported economic mobility and civic engagement during one of the largest population shifts in U.S. history. The Great Migration transformed American cities and communities as millions moved from the rural South to the urban North, but few realize the vital role the Postal Service played along the way. In this episode of Mailin’ It!, we sit down with historian Jim Bruns to discuss how the mail connected families, spread opportunity, and supported economic mobility and civic engagement during one of the largest population shifts in U.S. history. false full 79 ae3e8138-9e70-4512-8929-3b27e9729eaf Behind the Scenes of Peak Shipping Season In this episode, host Jeff Marino is joined by guests Elvin Mercado and Isaac Cronkhite to discuss how the Postal Service is prepared to deliver during its busiest time of year. Tune in for a deep dive into the planning, technology, staffing, and modernization efforts that will shape this year’s peak season. Hear how automated package processing systems and expanded equipment capacity are driving efficiency while improvements on the retail and delivery side improve customer experience. From major automation upgrades to revamped retail locations, find out what it takes to deliver holiday cheer to millions.


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]]> Mon, 15 Dec 2025 13:42:18 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, host Jeff Marino is joined by guests Elvin Mercado and Isaac Cronkhite to discuss how the Postal Service is prepared to deliver during its busiest time of year. Tune in for a deep dive into the planning, technology, staffing, and modernization efforts that will shape this year’s peak season. Hear how automated package processing systems and expanded equipment capacity are driving efficiency while improvements on the retail and delivery side improve customer experience. From major automation upgrades to revamped retail locations, find out what it takes to deliver holiday cheer to millions.


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]]> Behind the Scenes of Peak Shipping Season United States Postal Service 00:30:01 It’s peak season once again, and the Postal Service is ready to deliver. In this episode, we explore how USPS prepares for the largest annual surge in mail and packages. Postal executives Isaac Cronkhite, Chief Processing and Distribution Officer, and Elvin Mercado, Chief Retail and Delivery Officer, break down the Postal Service’s year-round preparation for peak season and the major upgrades rolling out nationwide. Whether you’re sending gifts or simply interested in what it takes to move billions of pieces of mail in just a few weeks, this episode offers a look at the Postal Service’s most exciting season. It’s peak season once again, and the Postal Service is ready to deliver. In this episode, we explore how USPS prepares for the largest annual surge in mail and packages. Postal executives Isaac Cronkhite, Chief Processing and Distribution Officer, and Elvin Mercado, Chief Retail and Delivery Officer, break down the Postal Service’s year-round preparation for peak season and the major upgrades rolling out nationwide. Whether you’re sending gifts or simply interested in what it takes to move billions of pieces of mail in just a few weeks, this episode offers a look at the Postal Service’s most exciting season. false full 78 88db2db0-d2c9-42c1-a3fc-f6b264316861 Direct Effect: Training the Next Generation of Marketers In this episode of Mailin’ It!, hosts Karla Kirby and Jeff Marino explore how the next generation of marketers is discovering the impact of direct mail through the USPS Direct Effect program. They are joined by Carl Boettner, Postal Service Program Manager for Direct Effect, and Izzie Gerber, a student from UMass Amherst who recently completed the program. They discuss how Direct Effect introduces marketing students to direct mail through hands on learning, competitions, and eLearning courses, all designed to help future marketers understand how physical mail integrates with digital tactics.


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]]> Tue, 2 Dec 2025 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode of Mailin’ It!, hosts Karla Kirby and Jeff Marino explore how the next generation of marketers is discovering the impact of direct mail through the USPS Direct Effect program. They are joined by Carl Boettner, Postal Service Program Manager for Direct Effect, and Izzie Gerber, a student from UMass Amherst who recently completed the program. They discuss how Direct Effect introduces marketing students to direct mail through hands on learning, competitions, and eLearning courses, all designed to help future marketers understand how physical mail integrates with digital tactics.


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]]> Direct Effect: Training the Next Generation of Marketers United States Postal Service 00:28:53 Digital may dominate the marketing conversation today, but the newest generation of marketers is discovering the power of direct mail through USPS Direct Effect. In this episode, Karla, Jeff, and guests Carl Boettner and Izzie Gerber, dive into the program designed to teach marketing students how physical mail and digital tools work together to build smarter, more creative campaigns. Hear first-hand program experience, from competing in a marketing challenge and creating campaigns for real clients to earning a trip to the National Postal Forum. Whether you are an educator, marketer, or simply curious about the marketing mail in your mailbox, this episode offers a look at how USPS is influencing the next generation of marketing leaders. Digital may dominate the marketing conversation today, but the newest generation of marketers is discovering the power of direct mail through USPS Direct Effect. In this episode, Karla, Jeff, and guests Carl Boettner and Izzie Gerber, dive into the program designed to teach marketing students how physical mail and digital tools work together to build smarter, more creative campaigns. Hear first-hand program experience, from competing in a marketing challenge and creating campaigns for real clients to earning a trip to the National Postal Forum. Whether you are an educator, marketer, or simply curious about the marketing mail in your mailbox, this episode offers a look at how USPS is influencing the next generation of marketing leaders. false full 77 e8b53f46-f452-4012-a8e1-90c527cc43c8 Evolving eCommerce Shipping Solutions In this episode of Mailin’ It!, hosts Karla Kirby and Jeff Marino jump into the fast-paced world of e-commerce shipping with guest Heather Maday, Senior Director of Sales Enablement at the US Postal Service. Heather shares how USPS has transformed its operations to support today’s eCommerce economy, where shoppers expect speed, visibility, and value with every order. From data driven logistics and new fulfillment technologies to transparent pricing, Heather explains how USPS helps businesses reach customers affordably and efficiently.


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]]> Tue, 28 Oct 2025 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode of Mailin’ It!, hosts Karla Kirby and Jeff Marino jump into the fast-paced world of e-commerce shipping with guest Heather Maday, Senior Director of Sales Enablement at the US Postal Service. Heather shares how USPS has transformed its operations to support today’s eCommerce economy, where shoppers expect speed, visibility, and value with every order. From data driven logistics and new fulfillment technologies to transparent pricing, Heather explains how USPS helps businesses reach customers affordably and efficiently.


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]]> Evolving eCommerce Shipping Solutions United States Postal Service 00:22:08 eCommerce is changing the way America ships, and the Postal Service is right at the center of it. Tune in to hear Heather Maday, Senior Director of Sales Enablement at USPS, explain how USPS is powering the online shopping boom. Through USPS’ expanding processing network, data-driven logistics, and innovative products, businesses are shipping smarter and saving money. Whether you’re an online seller or just curious about what keeps your packages moving, this episode offers an inside look at how USPS is meeting modern delivery demands with speed, flexibility, and reliability. eCommerce is changing the way America ships, and the Postal Service is right at the center of it. Tune in to hear Heather Maday, Senior Director of Sales Enablement at USPS, explain how USPS is powering the online shopping boom. Through USPS’ expanding processing network, data-driven logistics, and innovative products, businesses are shipping smarter and saving money. Whether you’re an online seller or just curious about what keeps your packages moving, this episode offers an inside look at how USPS is meeting modern delivery demands with speed, flexibility, and reliability. false full 76 478e2a52-1746-483a-a8c5-a7b04c966043 A Conversation with New Postmaster General David Steiner The Postal Service is entering a new chapter under 76th Postmaster General David Steiner. In this conversation, he joins Mailin’ It! to talk about what lies ahead. Steiner discusses his background and path to becoming Postmaster General, the challenges and opportunities facing USPS, and why employee engagement and operational excellence will be key to long-term success.


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]]> Wed, 1 Oct 2025 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ The Postal Service is entering a new chapter under 76th Postmaster General David Steiner. In this conversation, he joins Mailin’ It! to talk about what lies ahead. Steiner discusses his background and path to becoming Postmaster General, the challenges and opportunities facing USPS, and why employee engagement and operational excellence will be key to long-term success.


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]]> A Conversation with New Postmaster General David Steiner United States Postal Service 00:32:12 In this special episode of Mailin’ It!, USPS’s new Postmaster General David Steiner sits down with hosts Karla Kirby and Jeff Marino. Steiner describes his career journey from law to logistics leadership, shares what drew him to the U.S. Postal Service, and outlines his vision for guiding the organization through a period of transformation. Steiner discusses the opportunities and challenges ahead for an organization now in its 250th year. Keep an eye out for more from PMG Steiner on the USPS Blog in the coming weeks! In this special episode of Mailin’ It!, USPS’s new Postmaster General David Steiner sits down with hosts Karla Kirby and Jeff Marino. Steiner describes his career journey from law to logistics leadership, shares what drew him to the U.S. Postal Service, and outlines his vision for guiding the organization through a period of transformation. Steiner discusses the opportunities and challenges ahead for an organization now in its 250th year. Keep an eye out for more from PMG Steiner on the USPS Blog in the coming weeks! false full 75 53d3c092-7ec2-4b5e-a66f-c4dd86e6a324 The Innovation Behind Safe Mail Delivery Every day, millions of letters and packages move safely across the country. But what does it take to keep America’s mail secure? In this episode, our hosts are joined by Buck Buckley, Special Assistant for Strategic Initiatives with the U.S. Postal Inspection Service, and Bob Dixon, USPS Sr. Director of Delivery & Retail Modernization. Together, they discuss how the Postal Service is using technology to tackle mail theft, porch piracy, and employee safety, and explain how innovative security measures are protecting mail and employees while adapting to new and emerging threats.


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]]> Wed, 10 Sep 2025 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ Every day, millions of letters and packages move safely across the country. But what does it take to keep America’s mail secure? In this episode, our hosts are joined by Buck Buckley, Special Assistant for Strategic Initiatives with the U.S. Postal Inspection Service, and Bob Dixon, USPS Sr. Director of Delivery & Retail Modernization. Together, they discuss how the Postal Service is using technology to tackle mail theft, porch piracy, and employee safety, and explain how innovative security measures are protecting mail and employees while adapting to new and emerging threats.


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]]> The Innovation Behind Safe Mail Delivery United States Postal Service 00:28:47 How do engineers and the U.S. Postal Inspection Service work together to keep your mail and the people who deliver it safe? In this episode, our hosts explore the innovation and engineering behind preventing crime and protecting mail, packages, and postal employees and how those efforts are leading to safer, more secure delivery systems. How do engineers and the U.S. Postal Inspection Service work together to keep your mail and the people who deliver it safe? In this episode, our hosts explore the innovation and engineering behind preventing crime and protecting mail, packages, and postal employees and how those efforts are leading to safer, more secure delivery systems. false full 74 813b00eb-3f9d-482a-9944-9ac0b07d0c8d Exposing a $6 Million Mail Order Allergy Testing Scam – A USPIS True Crime Story Uncover the true story behind a $6 million mail-order scam with hosts Karla Kirby and Jeff Marino, joined by Inspector Greg Ghiozzi of the U.S. Postal Inspection Service. Together, they reveal how a fake allergy testing company duped tens of thousands of people into mailing in locks of hair—while running a multimillion-dollar scheme behind the scenes. Follow along as they break down the investigation and share how USPIS brought this hair-raising scammer to justice through extradition and conviction.


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]]> Tue, 19 Aug 2025 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ Uncover the true story behind a $6 million mail-order scam with hosts Karla Kirby and Jeff Marino, joined by Inspector Greg Ghiozzi of the U.S. Postal Inspection Service. Together, they reveal how a fake allergy testing company duped tens of thousands of people into mailing in locks of hair—while running a multimillion-dollar scheme behind the scenes. Follow along as they break down the investigation and share how USPIS brought this hair-raising scammer to justice through extradition and conviction.


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]]> Exposing a $6 Million Mail Order Allergy Testing Scam – A USPIS True Crime Story United States Postal Service 00:31:14 In this true crime episode of Mailin’ It!, we are joined by U.S. Postal Inspector Greg Ghiozzi to hear how USPIS uncovered a fake mail-order allergy testing company. Inspector Ghiozzi explains how the fraud scammed over 88,000 people out of nearly $6 million before USPIS put a stop to it. Discover how a mail carrier’s tip sparked a multi-year investigation that uncovered money laundering and ultimately led to an international arrest. In this true crime episode of Mailin’ It!, we are joined by U.S. Postal Inspector Greg Ghiozzi to hear how USPIS uncovered a fake mail-order allergy testing company. Inspector Ghiozzi explains how the fraud scammed over 88,000 people out of nearly $6 million before USPIS put a stop to it. Discover how a mail carrier’s tip sparked a multi-year investigation that uncovered money laundering and ultimately led to an international arrest. false full 73 4b50f7b9-953f-4336-b5e5-27903479fe36 Transforming the Retail Experience Director of Retail Operations, Tracy Raymond, and Senior Director of Delivery and Retail Technology, Bob Dixon, join us to discuss the Postal Service's plans to modernize hundreds of its retail locations and Post Offices across the country. Tune in to hear how USPS is streamlining operations and upgrading the retail experience to better serve today’s customers.  


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]]> Tue, 5 Aug 2025 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ Director of Retail Operations, Tracy Raymond, and Senior Director of Delivery and Retail Technology, Bob Dixon, join us to discuss the Postal Service's plans to modernize hundreds of its retail locations and Post Offices across the country. Tune in to hear how USPS is streamlining operations and upgrading the retail experience to better serve today’s customers.  


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]]> Transforming the Retail Experience United States Postal Service 00:28:18 In this episode, we’re diving into USPS’ Post Office retail modernization efforts aimed at creating a more efficient and customer-friendly experience. Experts Tracy Raymond and Bob Dixon join us to discuss upgrades at USPS facilities around the country, including renovated lobbies, improved layouts, digital signage, and expanded self-service kiosks. This modernization work will help USPS better meet customer needs, and it’s coming to a Post Office near you! In this episode, we’re diving into USPS’ Post Office retail modernization efforts aimed at creating a more efficient and customer-friendly experience. Experts Tracy Raymond and Bob Dixon join us to discuss upgrades at USPS facilities around the country, including renovated lobbies, improved layouts, digital signage, and expanded self-service kiosks. This modernization work will help USPS better meet customer needs, and it’s coming to a Post Office near you! false full 72 6947d0c7-2314-417f-9370-b4aa5b4d6145 USPS 250 Years of Collecting Mail To kickoff celebrating the Postal Service’s 250th anniversary, Karla Kirby and Jeff Marino are joined by Jim Bruns, expert in postal history and former Director of the National Postal Museum. Together they explore the Postal Service’s founding during the American Revolution, the rise of letter collection, the introduction of stamps, home delivery, and how the Postal Service continues to innovate today. Whether you’ve dropped a letter in a blue box or tracked a package online, this episode will show you how the mail has been connecting America since before its founding.


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]]> Tue, 22 Jul 2025 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ To kickoff celebrating the Postal Service’s 250th anniversary, Karla Kirby and Jeff Marino are joined by Jim Bruns, expert in postal history and former Director of the National Postal Museum. Together they explore the Postal Service’s founding during the American Revolution, the rise of letter collection, the introduction of stamps, home delivery, and how the Postal Service continues to innovate today. Whether you’ve dropped a letter in a blue box or tracked a package online, this episode will show you how the mail has been connecting America since before its founding.


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]]> USPS 250 Years of Collecting Mail United States Postal Service 00:33:44 In this special 250th anniversary episode, we are joined by Jim Bruns, President of the National Navy Museum Foundation and former Director of the National Postal Museum, to learn how USPS has shaped the nation from the very beginning. We discuss how mail collection evolved from horse drawn deliveries and tavern drop offs to the blue collection boxes, self-service kiosks, and e-commerce tools we use today. Discover how the Postal Service built America’s first communication network, changing the way we live, work, and stay in touch. In this special 250th anniversary episode, we are joined by Jim Bruns, President of the National Navy Museum Foundation and former Director of the National Postal Museum, to learn how USPS has shaped the nation from the very beginning. We discuss how mail collection evolved from horse drawn deliveries and tavern drop offs to the blue collection boxes, self-service kiosks, and e-commerce tools we use today. Discover how the Postal Service built America’s first communication network, changing the way we live, work, and stay in touch. false full 71 cbf67b26-54b2-4485-b54b-f7d14d1522c9 Before Disaster Strikes: Behind the Scenes of USPS National Preparedness USPS Director of National Preparedness, Rae Ann Haight, joins us to discuss the comprehensive and dynamic preparedness program designed to safeguard mail operations against any type of disruption. She shares real-life stories that highlight how planning, training, and coordination enable USPS to keep mail moving and employees safe no matter the challenge.


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]]> Tue, 24 Jun 2025 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ USPS Director of National Preparedness, Rae Ann Haight, joins us to discuss the comprehensive and dynamic preparedness program designed to safeguard mail operations against any type of disruption. She shares real-life stories that highlight how planning, training, and coordination enable USPS to keep mail moving and employees safe no matter the challenge.


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]]> Before Disaster Strikes: Behind the Scenes of USPS National Preparedness United States Postal Service 00:33:51 Disasters may be unpredictable—but USPS’s response isn’t. In this episode, USPS Director of National Preparedness, Rae Ann Haight, joins our hosts to discuss how preparedness efforts across the organization help ensure that nothing halts the mission of delivering mail, and shares real-life stories of USPS response to disaster situations. Whether facing floods or cyberattacks, planning, training, and coordination enable action when it matters most. Disasters may be unpredictable—but USPS’s response isn’t. In this episode, USPS Director of National Preparedness, Rae Ann Haight, joins our hosts to discuss how preparedness efforts across the organization help ensure that nothing halts the mission of delivering mail, and shares real-life stories of USPS response to disaster situations. Whether facing floods or cyberattacks, planning, training, and coordination enable action when it matters most. false full 70 b231fcc7-a007-457c-b9a0-5f97f32ef2c3 How Rural Free Delivery Changed America USPS Historian Steve Kochersperger joins us to discuss the origins and lasting impact of rural free delivery—an initiative that began in 1896 to bring mail directly to farm families across the U.S. Learn how this historic service helped bridge the gap between urban and rural communities, supported economic growth, and laid the groundwork for modern mail delivery. 


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]]> Tue, 6 May 2025 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ USPS Historian Steve Kochersperger joins us to discuss the origins and lasting impact of rural free delivery—an initiative that began in 1896 to bring mail directly to farm families across the U.S. Learn how this historic service helped bridge the gap between urban and rural communities, supported economic growth, and laid the groundwork for modern mail delivery. 


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]]> How Rural Free Delivery Changed America United States Postal Service 00:20:13 As the United States Postal Service approaches its 250th anniversary, we’re looking back at one of the most transformative innovations in our history: rural free delivery. USPS Historian Steve Kochersperger joins our hosts to explore how this revolutionary service connected millions of Americans living in remote communities—long before phones, radios, or the internet. From delivering newspapers and mail-order catalogues to expanding access to information, rural free delivery reshaped the nation's social and economic landscape. Tune in for a fascinating look at how mail became a lifeline and how its legacy lives on today. As the United States Postal Service approaches its 250th anniversary, we’re looking back at one of the most transformative innovations in our history: rural free delivery. USPS Historian Steve Kochersperger joins our hosts to explore how this revolutionary service connected millions of Americans living in remote communities—long before phones, radios, or the internet. From delivering newspapers and mail-order catalogues to expanding access to information, rural free delivery reshaped the nation's social and economic landscape. Tune in for a fascinating look at how mail became a lifeline and how its legacy lives on today. false full 69 e201ab2d-2c56-44f7-9af2-58d26d9f8cae Creating The 2025 Stamp Collection We’re taking a deep dive into the exciting world of 2025 USPS stamps! Join special guests Lisa Bobb-Semple, USPS Stamp Services Director, and Daniel Piazza, Curator of Philately at the Smithsonian National Postal Museum, as we explore how new stamps are selected, the artistry behind them, and what it takes to bring them to life. Plus, with the Postal Service’s 250th anniversary on the horizon, we’ll discuss how stamps will play a role in celebrating this historic milestone. Don’t miss this fascinating conversation about history, design, and the stories behind the stamps in your collection! 


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]]> Tue, 25 Mar 2025 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ We’re taking a deep dive into the exciting world of 2025 USPS stamps! Join special guests Lisa Bobb-Semple, USPS Stamp Services Director, and Daniel Piazza, Curator of Philately at the Smithsonian National Postal Museum, as we explore how new stamps are selected, the artistry behind them, and what it takes to bring them to life. Plus, with the Postal Service’s 250th anniversary on the horizon, we’ll discuss how stamps will play a role in celebrating this historic milestone. Don’t miss this fascinating conversation about history, design, and the stories behind the stamps in your collection! 


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]]> Creating The 2025 Stamp Collection United States Postal Service 00:34:38 USPS Stamp Services Director Lisa Bobb-Semple and Smithsonian National Postal Museum Curator of Philately Daniel Piazza join us to discuss the USPS stamp program and the new stamps for 2025. They share a behind-the-scenes look at the process of creating these miniature masterpieces, the history of the stamp program, and how stamps will play a role in celebrating the Postal Service’s 250th anniversary. USPS Stamp Services Director Lisa Bobb-Semple and Smithsonian National Postal Museum Curator of Philately Daniel Piazza join us to discuss the USPS stamp program and the new stamps for 2025. They share a behind-the-scenes look at the process of creating these miniature masterpieces, the history of the stamp program, and how stamps will play a role in celebrating the Postal Service’s 250th anniversary. false full 68 a33b8d8d-efef-4d8c-acaf-0723b5a97237 Spotting Imposter Scams This week on Mailin’ It!, Brian Coleman of the U.S. Postal Inspection Service walks us through the world of imposter scams, a leading form of fraud that cost victims billions last year. From fake government officials to fraudulent package notifications, these scams exploit trust and pressure victims into giving up sensitive information. Brian shares how the Postal Inspection Service investigates these crimes, tips for identifying scams before they happen, and what to do if you think you’ve been targeted. Scammers are getting more sophisticated, making it harder than ever to tell what’s real and what’s a fraud, whether you’re looking to protect yourself or help others stay safe, this episode is packed with valuable insights.


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]]> Tue, 4 Mar 2025 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin’ It!, Brian Coleman of the U.S. Postal Inspection Service walks us through the world of imposter scams, a leading form of fraud that cost victims billions last year. From fake government officials to fraudulent package notifications, these scams exploit trust and pressure victims into giving up sensitive information. Brian shares how the Postal Inspection Service investigates these crimes, tips for identifying scams before they happen, and what to do if you think you’ve been targeted. Scammers are getting more sophisticated, making it harder than ever to tell what’s real and what’s a fraud, whether you’re looking to protect yourself or help others stay safe, this episode is packed with valuable insights.


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]]> Spotting Imposter Scams United States Postal Service 00:33:28 Imposter scams are on the rise, with fraudsters posing as trusted institutions to steal personal information and money. In this episode of Mailin’ It!, we’re joined by Brian Coleman, program manager for mail fraud at the U.S. Postal Inspection Service, to break down the most common imposter scams, including phishing, smishing, and fake package delivery alerts. Learn how scammers manipulate their victims, the red flags to watch for, and the best ways to protect yourself from becoming a target. Tune in as we explore real cases, new scam tactics, and how the Postal Inspection Service is working to shut them down. Imposter scams are on the rise, with fraudsters posing as trusted institutions to steal personal information and money. In this episode of Mailin’ It!, we’re joined by Brian Coleman, program manager for mail fraud at the U.S. Postal Inspection Service, to break down the most common imposter scams, including phishing, smishing, and fake package delivery alerts. Learn how scammers manipulate their victims, the red flags to watch for, and the best ways to protect yourself from becoming a target. Tune in as we explore real cases, new scam tactics, and how the Postal Inspection Service is working to shut them down. false full 67 459e45e8-1719-48ae-b71a-5a3e9c8c893e How Postal Inspectors Clipped a $31 Million Coupon Scam - True Crime In this episode, Mailin’ It! continues its True Crime series with an inside look at a shocking fraud case that cost businesses millions. Postal Inspector Jason Thomasson takes us through the intricate investigation that led to the takedown of Lori Ann Talens, the mastermind behind a massive $31 million counterfeit coupon scheme. Hear how law enforcement followed digital trails, uncovered hidden networks, and ultimately brought the operation to a halt. This episode sheds light on the surprising world of coupon fraud and the real consequences of financial crimes that often go unnoticed. Whether you’re a true crime fan or just curious about how Postal Inspectors protect consumers and businesses, this episode offers a fascinating deep dive into a case that made headlines.


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]]> Tue, 11 Feb 2025 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, Mailin’ It! continues its True Crime series with an inside look at a shocking fraud case that cost businesses millions. Postal Inspector Jason Thomasson takes us through the intricate investigation that led to the takedown of Lori Ann Talens, the mastermind behind a massive $31 million counterfeit coupon scheme. Hear how law enforcement followed digital trails, uncovered hidden networks, and ultimately brought the operation to a halt. This episode sheds light on the surprising world of coupon fraud and the real consequences of financial crimes that often go unnoticed. Whether you’re a true crime fan or just curious about how Postal Inspectors protect consumers and businesses, this episode offers a fascinating deep dive into a case that made headlines.


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]]> How Postal Inspectors Clipped a $31 Million Coupon Scam - True Crime United States Postal Service 00:32:23 This episode of Mailin’ It! delves into a real-life true crime case featuring one of the largest coupon fraud schemes in U.S. history. Postal Inspector Jason Thomasson joins the podcast to reveal how a Virginia Beach couple orchestrated a $31 million counterfeit coupon operation using social media to attract buyers and the U.S. mail to distribute their fakes. Learn how the Postal Inspection Service cracked the case, the surprising digital forensics behind the investigation, and the crucial clues that ultimately unraveled the entire scheme. This episode of Mailin’ It! delves into a real-life true crime case featuring one of the largest coupon fraud schemes in U.S. history. Postal Inspector Jason Thomasson joins the podcast to reveal how a Virginia Beach couple orchestrated a $31 million counterfeit coupon operation using social media to attract buyers and the U.S. mail to distribute their fakes. Learn how the Postal Inspection Service cracked the case, the surprising digital forensics behind the investigation, and the crucial clues that ultimately unraveled the entire scheme. false full 66 eefc3255-65b0-40f5-9377-34cedc0c78a1 Building Business Connections - Inside USPS Industry Engagement This week on Mailin’ It!, we welcome Lindsey Taylor, USPS Director of Industry Engagement and Outreach, to explore how the Postal Service builds strong relationships with businesses across the nation. Lindsey shares insights on how USPS helps businesses navigate postal operations, optimize shipping strategies, and stay informed. Whether you're a business owner looking to streamline operations or simply curious about USPS’s broader impact, this episode showcases the Postal Service’s commitment to driving business success and innovation.


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]]> Tue, 28 Jan 2025 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin’ It!, we welcome Lindsey Taylor, USPS Director of Industry Engagement and Outreach, to explore how the Postal Service builds strong relationships with businesses across the nation. Lindsey shares insights on how USPS helps businesses navigate postal operations, optimize shipping strategies, and stay informed. Whether you're a business owner looking to streamline operations or simply curious about USPS’s broader impact, this episode showcases the Postal Service’s commitment to driving business success and innovation.


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]]> Building Business Connections - Inside USPS Industry Engagement United States Postal Service 00:22:50 In this episode of Mailin’ It!, USPS Director of Industry Engagement and Outreach, Lindsey Taylor, joins the show to shed light on the crucial role the Postal Service plays in supporting the mailing and shipping industry. USPS delivers to more than 169 million addresses, but did you know it also works closely with businesses of all sizes to optimize their mailing and shipping operations? Tune in to learn how USPS collaborates with businesses to ensure smooth operations, drive innovation, and provide valuable resources that help businesses grow. In this episode of Mailin’ It!, USPS Director of Industry Engagement and Outreach, Lindsey Taylor, joins the show to shed light on the crucial role the Postal Service plays in supporting the mailing and shipping industry. USPS delivers to more than 169 million addresses, but did you know it also works closely with businesses of all sizes to optimize their mailing and shipping operations? Tune in to learn how USPS collaborates with businesses to ensure smooth operations, drive innovation, and provide valuable resources that help businesses grow. false full 65 617c0492-a845-425e-ad81-588ea8a7c4c1 Don’t Get Snowed - Avoiding Holiday Scams with USPS This week on Mailin’ It!, Karla Kirby and Jonathan Castillo welcome back Eric Shen, Inspector in Charge at the Postal Inspection Service’s Criminal Investigations Group. With the holiday season in full swing, Eric sheds light on the Postal Inspection Service’s 2024 holiday scams awareness campaign, “Don’t Get Snowed by Holiday Scams,” which focuses on protecting USPS customers and employees during the busiest time of the year. Tune in to hear Eric break down the top scams targeting customers, including counterfeit stamps, phishing and smishing schemes, and mail theft, while sharing actionable advice to protect yourself and your loved ones.


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]]> Tue, 3 Dec 2024 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin’ It!, Karla Kirby and Jonathan Castillo welcome back Eric Shen, Inspector in Charge at the Postal Inspection Service’s Criminal Investigations Group. With the holiday season in full swing, Eric sheds light on the Postal Inspection Service’s 2024 holiday scams awareness campaign, “Don’t Get Snowed by Holiday Scams,” which focuses on protecting USPS customers and employees during the busiest time of the year. Tune in to hear Eric break down the top scams targeting customers, including counterfeit stamps, phishing and smishing schemes, and mail theft, while sharing actionable advice to protect yourself and your loved ones.


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]]> Don’t Get Snowed - Avoiding Holiday Scams with USPS United States Postal Service 00:25:02 The holidays may be the most wonderful time of the year, but they’re also prime season for scammers looking to exploit increased mailing activity. On this episode of Mailin’ It!, Karla and Jonathan are joined by Eric Shen from the Postal Inspection Service to discuss the 2024 holiday scams awareness campaign, “Don’t Get Snowed by Holiday Scams.” From counterfeit postage and phishing schemes to mail theft and carrier safety, this episode equips listeners with practical tips and insights to safeguard themselves and their mail during the holidays. The holidays may be the most wonderful time of the year, but they’re also prime season for scammers looking to exploit increased mailing activity. On this episode of Mailin’ It!, Karla and Jonathan are joined by Eric Shen from the Postal Inspection Service to discuss the 2024 holiday scams awareness campaign, “Don’t Get Snowed by Holiday Scams.” From counterfeit postage and phishing schemes to mail theft and carrier safety, this episode equips listeners with practical tips and insights to safeguard themselves and their mail during the holidays. false full 63 e90a2fd4-21c4-443e-b8fb-0c9aed61cd88 The USPS Holiday Ride 2024 This week on Mailin’ It!, Karla and Jonathan are joined by Sheila Holman, USPS VP of Marketing, to discuss the Postal Service’s 2024 holiday season preparations. Sheila shares details about this year’s “Holiday Ride” campaign, showcasing USPS’s modernization efforts and its impact on mail and package delivery. The episode also highlights festive new stamps, Operation Santa updates (including a Toys“R”Us collaboration), and key shipping deadlines. Whether you’re sending cards, gifts, or still planning your holiday shipments, this episode offers helpful tips and a behind-the-scenes look at how USPS ensures a smooth and joyful holiday experience for everyone.


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]]> Tue, 19 Nov 2024 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin’ It!, Karla and Jonathan are joined by Sheila Holman, USPS VP of Marketing, to discuss the Postal Service’s 2024 holiday season preparations. Sheila shares details about this year’s “Holiday Ride” campaign, showcasing USPS’s modernization efforts and its impact on mail and package delivery. The episode also highlights festive new stamps, Operation Santa updates (including a Toys“R”Us collaboration), and key shipping deadlines. Whether you’re sending cards, gifts, or still planning your holiday shipments, this episode offers helpful tips and a behind-the-scenes look at how USPS ensures a smooth and joyful holiday experience for everyone.


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]]> The USPS Holiday Ride 2024 United States Postal Service 00:19:00 The 2024 holiday season is here, and the United States Postal Service is ready to deliver! In this episode, Karla Kirby and Jonathan Castillo chat with Sheila Holman, USPS VP of Marketing, about how the Postal Service is gearing up for its busiest time of year. From a festive new holiday campaign and delightful new stamps to the heartwarming tradition of Operation Santa, discover how the Postal Service is spreading holiday cheer and ensuring a seamless season for senders and recipients alike. The 2024 holiday season is here, and the United States Postal Service is ready to deliver! In this episode, Karla Kirby and Jonathan Castillo chat with Sheila Holman, USPS VP of Marketing, about how the Postal Service is gearing up for its busiest time of year. From a festive new holiday campaign and delightful new stamps to the heartwarming tradition of Operation Santa, discover how the Postal Service is spreading holiday cheer and ensuring a seamless season for senders and recipients alike. false full 62 6a6a31b0-78ab-4603-843c-b4d7b10b2aa5 The Postal Service Improves its Ground Game This week on Mailin’ It, Karla and Jonathan are joined by Juan Nadal, USPS Executive Director of Strategic Sales & Account Initiatives. Juan discusses the Postal Service’s efforts to streamline package delivery and the broader impact the network transformation will have, giving USPS the tools to support the evolving shipping needs of major retail partners and everyday customers alike. Learn how these advancements are helping USPS compete and what the future holds for customer-focused initiatives like USPS Connect eCommerce and Informed Delivery integration. For shipping professionals or anyone curious about USPS's modern approach to delivery, tune in for a fascinating look at the Postal Service’s efficient customer-focused future.


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]]> Tue, 5 Nov 2024 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin’ It, Karla and Jonathan are joined by Juan Nadal, USPS Executive Director of Strategic Sales & Account Initiatives. Juan discusses the Postal Service’s efforts to streamline package delivery and the broader impact the network transformation will have, giving USPS the tools to support the evolving shipping needs of major retail partners and everyday customers alike. Learn how these advancements are helping USPS compete and what the future holds for customer-focused initiatives like USPS Connect eCommerce and Informed Delivery integration. For shipping professionals or anyone curious about USPS's modern approach to delivery, tune in for a fascinating look at the Postal Service’s efficient customer-focused future.


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]]> The Postal Service Improves its Ground Game United States Postal Service 00:22:50 This episode dives into the major transformations in the USPS delivery network under the Delivering for America plan. Hosts Karla Kirby and Jonathan Castillo chat with Juan Nadal, USPS Executive Director of Strategic Sales & Account Initiatives, to learn how the Postal Service is modernizing its infrastructure to boost efficiency, lower costs, and improve sustainability, and how that’s led to the success of solutions like Ground Advantage. Discover how USPS is setting new standards in shipping to meet the evolving needs of businesses and consumers across the nation. This episode dives into the major transformations in the USPS delivery network under the Delivering for America plan. Hosts Karla Kirby and Jonathan Castillo chat with Juan Nadal, USPS Executive Director of Strategic Sales & Account Initiatives, to learn how the Postal Service is modernizing its infrastructure to boost efficiency, lower costs, and improve sustainability, and how that’s led to the success of solutions like Ground Advantage. Discover how USPS is setting new standards in shipping to meet the evolving needs of businesses and consumers across the nation. false full 61 d7a6be61-3b6b-4b04-aaa0-5f7839a20e3d The Power of Direct Mail This week on Mailin' It, Karla and Jonathan are joined by Margaret Pepe, the Postal Service’s Executive Director of Product Solutions, to discuss the enduring relevance of direct mail in today's digital marketing landscape. As digital ads increasingly flood social media, email, and websites, direct mail offers a tangible, trustworthy, and less overwhelming alternative. Margaret shares how mail creates lasting impressions, often remaining in homes long after digital messages are forgotten. Tune in to discover USPS’s latest innovations and learn how marketers are combining direct mail with digital strategies to maximize engagement.


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]]> Tue, 22 Oct 2024 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, Karla and Jonathan are joined by Margaret Pepe, the Postal Service’s Executive Director of Product Solutions, to discuss the enduring relevance of direct mail in today's digital marketing landscape. As digital ads increasingly flood social media, email, and websites, direct mail offers a tangible, trustworthy, and less overwhelming alternative. Margaret shares how mail creates lasting impressions, often remaining in homes long after digital messages are forgotten. Tune in to discover USPS’s latest innovations and learn how marketers are combining direct mail with digital strategies to maximize engagement.


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]]> The Power of Direct Mail United States Postal Service 00:26:47 In this episode, we explore how direct mail continues to thrive as a powerful marketing channel in the digital age. Executive Director of Product Solutions, Margaret Pepe, dives into the innovative ways USPS is helping businesses integrate technology, including augmented reality and artificial intelligence, into their direct mail campaigns to drive engagement. Whether you're a marketer or just curious about the evolution of mail, this episode uncovers the future of direct mail in an increasingly digital world. In this episode, we explore how direct mail continues to thrive as a powerful marketing channel in the digital age. Executive Director of Product Solutions, Margaret Pepe, dives into the innovative ways USPS is helping businesses integrate technology, including augmented reality and artificial intelligence, into their direct mail campaigns to drive engagement. Whether you're a marketer or just curious about the evolution of mail, this episode uncovers the future of direct mail in an increasingly digital world. false full 60 3a1d547d-c27f-4ffa-80f7-6fe380f1ae39 A Romance Scam Turns Tragic - A Postal Inspection Service True Crime Story This week on Mailin’ It, Karla and Jonathan speak with retired Postal Inspector Natalie Reda about a tragic case of romance fraud that shocked investigators. Laura Kowal, a retired hospital executive, fell victim to an online romance scam, losing $1.5 million before her suspicious death in 2020. Natalie walks us through the investigation, revealing how the scam was connected to a larger fraud network and how law enforcement traced the money. The episode sheds light on the tactics used by scammers, the emotional toll on victims, and steps listeners can take to protect themselves from similar scams. If you or someone you know is active in online dating, this episode is essential listening to stay informed and safe.


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]]> Tue, 8 Oct 2024 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin’ It, Karla and Jonathan speak with retired Postal Inspector Natalie Reda about a tragic case of romance fraud that shocked investigators. Laura Kowal, a retired hospital executive, fell victim to an online romance scam, losing $1.5 million before her suspicious death in 2020. Natalie walks us through the investigation, revealing how the scam was connected to a larger fraud network and how law enforcement traced the money. The episode sheds light on the tactics used by scammers, the emotional toll on victims, and steps listeners can take to protect themselves from similar scams. If you or someone you know is active in online dating, this episode is essential listening to stay informed and safe.


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]]> A Romance Scam Turns Tragic - A Postal Inspection Service True Crime Story United States Postal Service 00:31:08 In this episode of Mailin’ It!, hosts Karla Kirby and Jonathan Castillo continue their True Crimes series with a gripping account of a romance scam that turned fatal. Retired Postal Inspector Natalie Reda joins the show to discuss the tragic case of Laura Kowal, a 57-year-old Illinois woman who was scammed out of $1.5 million through an online relationship. What began as a search for love ended in financial ruin and a mysterious death. Tune in to hear how the U.S. Postal Inspection Service worked alongside other agencies to investigate this heartbreaking case, uncovering a web of fraud that led to devastating consequences. In this episode of Mailin’ It!, hosts Karla Kirby and Jonathan Castillo continue their True Crimes series with a gripping account of a romance scam that turned fatal. Retired Postal Inspector Natalie Reda joins the show to discuss the tragic case of Laura Kowal, a 57-year-old Illinois woman who was scammed out of $1.5 million through an online relationship. What began as a search for love ended in financial ruin and a mysterious death. Tune in to hear how the U.S. Postal Inspection Service worked alongside other agencies to investigate this heartbreaking case, uncovering a web of fraud that led to devastating consequences. false full 59 ed8fc55a-9a5f-49a9-a9fe-f1e741eff468 USPS Tech Innovator Bob Dixon This week on Mailin' It, we’re joined by Bob Dixon, USPS Director of Product Technology Innovation. Bob discusses his journey into technology and his role in the Postal Service's digital transformation, from pioneering Informed Delivery to addressing new challenges like mail theft. He provides an inside look at how his team is developing advanced keys and high-security electronic locks to protect collection boxes and ensure safe mail delivery. Tune in as Bob shares his insights on leadership and his approach to solving complex challenges, all while keeping USPS at the forefront of innovation.


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]]> Tue, 24 Sep 2024 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we’re joined by Bob Dixon, USPS Director of Product Technology Innovation. Bob discusses his journey into technology and his role in the Postal Service's digital transformation, from pioneering Informed Delivery to addressing new challenges like mail theft. He provides an inside look at how his team is developing advanced keys and high-security electronic locks to protect collection boxes and ensure safe mail delivery. Tune in as Bob shares his insights on leadership and his approach to solving complex challenges, all while keeping USPS at the forefront of innovation.


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]]> USPS Tech Innovator Bob Dixon United States Postal Service 00:31:26 This is the third episode of our executive series that introduces listeners to people in key leadership positions at the Postal Service. In this installment, we speak with Bob Dixon, the Postal Service's Director of Product Technology Innovation. Bob takes us through his fascinating career journey, from his early days in the dot com era to his work on groundbreaking projects like Informed Delivery. If you're interested in how tech innovation and problem-solving are shaping the future of the Postal Service, this episode is a must-listen. This is the third episode of our executive series that introduces listeners to people in key leadership positions at the Postal Service. In this installment, we speak with Bob Dixon, the Postal Service's Director of Product Technology Innovation. Bob takes us through his fascinating career journey, from his early days in the dot com era to his work on groundbreaking projects like Informed Delivery. If you're interested in how tech innovation and problem-solving are shaping the future of the Postal Service, this episode is a must-listen. false full 58 fd94349a-24ea-41eb-a4dc-685766fc327d The Postal Service Is Ready for the 2024 Elections This week on Mailin' It, Karla and Jonathan are joined by Adrienne Marshall, the Executive Director for Election and Government Mail Services at USPS. As the nation gears up for the 2024 elections, Adrienne provides an in-depth look at how the Postal Service is preparing to process, transport, and deliver Election Mail, including ballots, voter registration cards, and polling place notifications. The episode explores the history of voting by mail, the difference between election mail and political mail, the specialized measures in place to ensure that every mail-in ballot is handled securely and efficiently, and more! Whether you’re a voter or just curious about how the process works, this episode is packed with valuable insights into the USPS’s role in the election process.


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]]> Tue, 10 Sep 2024 17:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, Karla and Jonathan are joined by Adrienne Marshall, the Executive Director for Election and Government Mail Services at USPS. As the nation gears up for the 2024 elections, Adrienne provides an in-depth look at how the Postal Service is preparing to process, transport, and deliver Election Mail, including ballots, voter registration cards, and polling place notifications. The episode explores the history of voting by mail, the difference between election mail and political mail, the specialized measures in place to ensure that every mail-in ballot is handled securely and efficiently, and more! Whether you’re a voter or just curious about how the process works, this episode is packed with valuable insights into the USPS’s role in the election process.


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]]> The Postal Service Is Ready for the 2024 Elections United States Postal Service 00:18:55 In this episode, we dive into the Postal Service’s vital role in the election process. With Election Day 2024 fast approaching, our hosts Karla Kirby and Jonathan Castillo speak with Adrienne Marshall, the Executive Director for Election and Government Mail Services. Adrienne sheds light on the extensive preparations already underway at the Postal Service to manage and secure the millions of ballots expected to be mailed this election season. Tune in to learn how the USPS ensures the integrity and efficiency of the election mail process. In this episode, we dive into the Postal Service’s vital role in the election process. With Election Day 2024 fast approaching, our hosts Karla Kirby and Jonathan Castillo speak with Adrienne Marshall, the Executive Director for Election and Government Mail Services. Adrienne sheds light on the extensive preparations already underway at the Postal Service to manage and secure the millions of ballots expected to be mailed this election season. Tune in to learn how the USPS ensures the integrity and efficiency of the election mail process. false full 57 2b9c7cbc-174d-4b6f-9090-ca6a8c681470 Modernizing One of the World’s Largest Vehicle Fleets This week on Mailin' It, we’re joined by the Director of Fleet Management, Justin Glass, who takes us behind the scenes of the epic effort USPS is taking to modernize its vehicle fleet. Discover the strategic planning and innovative design choices that are driving this transformation. Join us to learn about the newly designed Next Generation Delivery Vehicles which promise enhanced safety, better ergonomics, lower emissions, and double the cargo space.


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]]> Tue, 6 Aug 2024 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we’re joined by the Director of Fleet Management, Justin Glass, who takes us behind the scenes of the epic effort USPS is taking to modernize its vehicle fleet. Discover the strategic planning and innovative design choices that are driving this transformation. Join us to learn about the newly designed Next Generation Delivery Vehicles which promise enhanced safety, better ergonomics, lower emissions, and double the cargo space.


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]]> Modernizing One of the World’s Largest Vehicle Fleets United States Postal Service 00:36:53 In this episode, we explore the Postal Service's latest efforts to modernize its vehicle fleet. Director of Fleet Management, Justin Glass, gives listeners an inside look at this important initiative, from the rigorous testing required to ensure these new vehicles can handle the diverse climates of the United States, to the crucial role the Delivering for America plan has played in driving the ambitious goal of deploying 106,000 new vehicles over the next five years. Tune in to hear how this historic fleet upgrade will transform the Postal Service and ensure its operations are prepared for the future. In this episode, we explore the Postal Service's latest efforts to modernize its vehicle fleet. Director of Fleet Management, Justin Glass, gives listeners an inside look at this important initiative, from the rigorous testing required to ensure these new vehicles can handle the diverse climates of the United States, to the crucial role the Delivering for America plan has played in driving the ambitious goal of deploying 106,000 new vehicles over the next five years. Tune in to hear how this historic fleet upgrade will transform the Postal Service and ensure its operations are prepared for the future. false full 56 d257dff2-6a64-4f13-af76-8ae991040523 How Postal Inspectors Cracked the Largest Fraud Scheme in U.S. History This week on Mailin' It, we’re joined by Postal Inspector Clayton Gerber to discuss the Inspection Service’s role in breaking up one of the largest fraud schemes in U.S. history. From dumpster diving to find evidence to international extraditions during the height of the pandemic, the team's relentless pursuit to uncover the truth is nothing short of extraordinary. Grab your detective hat and join us for an eye-opening journey into the world of postal crime and learn how the Postal Inspection Service is working tirelessly to safeguard the public from fraudsters.


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]]> Tue, 18 Jun 2024 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we’re joined by Postal Inspector Clayton Gerber to discuss the Inspection Service’s role in breaking up one of the largest fraud schemes in U.S. history. From dumpster diving to find evidence to international extraditions during the height of the pandemic, the team's relentless pursuit to uncover the truth is nothing short of extraordinary. Grab your detective hat and join us for an eye-opening journey into the world of postal crime and learn how the Postal Inspection Service is working tirelessly to safeguard the public from fraudsters.


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]]> How Postal Inspectors Cracked the Largest Fraud Scheme in U.S. History United States Postal Service 00:35:29 In this episode, we talk about the true crime story of how the Postal Inspection Service took down one of the largest fraud schemes in U.S. history, which fleeced more than 1.3 million victims for more than $175 million over two decades. Postal Inspector Clayton Gerber takes listeners behind the scenes, revealing the shocking tactics used by the scammers, from impersonating a psychic to exploiting data from mailing lists. Don’t miss this opportunity to gain a deeper understanding of the dangers of fraud as we uncover the elaborate network of deception orchestrated by Patrice Runner. In this episode, we talk about the true crime story of how the Postal Inspection Service took down one of the largest fraud schemes in U.S. history, which fleeced more than 1.3 million victims for more than $175 million over two decades. Postal Inspector Clayton Gerber takes listeners behind the scenes, revealing the shocking tactics used by the scammers, from impersonating a psychic to exploiting data from mailing lists. Don’t miss this opportunity to gain a deeper understanding of the dangers of fraud as we uncover the elaborate network of deception orchestrated by Patrice Runner. true crime, maria duvall false full 55 445676ef-4179-4c87-a89a-280e9ba32216 2024 Dog Bite Awareness Campaign This week on Mailin' It, we’re joined by Linda DeCarlo, Senior Director of Occupational Safety and Health, to discuss the critical issue of dog attacks on postal workers and the Postal Service’s 2024 Dog Bite Awareness campaign. We explore innovative strategies designed to protect mail carriers, including mobile delivery devices that alert them to potentially dangerous canines at specific addresses. Plus, we detail the steps dog owners can take to ensure smooth and safe mail delivery. Tune in to learn how the Postal Service and the community can work together to reduce dog-related incidents and create a safer working environment.


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]]> Tue, 4 Jun 2024 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we’re joined by Linda DeCarlo, Senior Director of Occupational Safety and Health, to discuss the critical issue of dog attacks on postal workers and the Postal Service’s 2024 Dog Bite Awareness campaign. We explore innovative strategies designed to protect mail carriers, including mobile delivery devices that alert them to potentially dangerous canines at specific addresses. Plus, we detail the steps dog owners can take to ensure smooth and safe mail delivery. Tune in to learn how the Postal Service and the community can work together to reduce dog-related incidents and create a safer working environment.


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]]> 2024 Dog Bite Awareness Campaign United States Postal Service 00:24:32 In this episode, we’re spotlighting the United States Postal Service’s annual Dog Bite Awareness campaign. With over 5,800 postal employees attacked by dogs in the past year, this campaign is crucial for the safety of our mail carriers. Special guest Linda DeCarlo, Senior Director of Occupational Safety and Health, discusses the history and importance of the campaign, employee training, and how dog owners can help prevent attacks. In this episode, we’re spotlighting the United States Postal Service’s annual Dog Bite Awareness campaign. With over 5,800 postal employees attacked by dogs in the past year, this campaign is crucial for the safety of our mail carriers. Special guest Linda DeCarlo, Senior Director of Occupational Safety and Health, discusses the history and importance of the campaign, employee training, and how dog owners can help prevent attacks. false full 54 59e71b86-a66d-4255-8ba5-d450b079a1ac VP of Sales Intelligence and Support Shibani Gambhir This week on Mailin' It, we’re joined by Vice President of Sales Intelligence and Support, Shibani Gambhir, as part of our new Postal Executive Series. From her early years in operations and logistics to her current role in sales intelligence, Shibani offers a look at her need to find new challenges and how she’s successfully navigated them to get where she is today. Join us as we delve into the crucial role of sales intelligence, the progression of Shibani’s career path, and how the Postal Service is transforming technologically to meet evolving needs.  

 

 


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]]> Tue, 23 Apr 2024 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we’re joined by Vice President of Sales Intelligence and Support, Shibani Gambhir, as part of our new Postal Executive Series. From her early years in operations and logistics to her current role in sales intelligence, Shibani offers a look at her need to find new challenges and how she’s successfully navigated them to get where she is today. Join us as we delve into the crucial role of sales intelligence, the progression of Shibani’s career path, and how the Postal Service is transforming technologically to meet evolving needs.  

 

 


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]]> VP of Sales Intelligence and Support Shibani Gambhir United States Postal Service 00:25:33 This is the second episode of our new series that will introduce listeners to people in key leadership positions at the Postal Service. In this installment, we speak with Shibani Gambhir, Vice President of Sales Intelligence and Support. In this engaging discussion, Shibani explains how the sales intelligence team equips their sales force for success and shares insights gained from her own career growth within the industry. This is the second episode of our new series that will introduce listeners to people in key leadership positions at the Postal Service. In this installment, we speak with Shibani Gambhir, Vice President of Sales Intelligence and Support. In this engaging discussion, Shibani explains how the sales intelligence team equips their sales force for success and shares insights gained from her own career growth within the industry. false full 53 e6be2d9d-acf5-424d-b28b-d05ece234862 Sustainability Goals Update This week on Mailin’ It, we’re joined by Jennifer Beiro-Reveille, the Postal Service’s Senior Director of Environmental Affairs and Corporate Sustainability. She has some encouraging news to share about the organization’s push to transform its operations into a leaner, greener machine. From new battery powered trucks to optimized shipping routes, join us as Jennifer takes us behind the scenes to unveil how USPS is working towards a more sustainable future while helping its business customers tackle their sustainability goals too.

 


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]]> Tue, 2 Apr 2024 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin’ It, we’re joined by Jennifer Beiro-Reveille, the Postal Service’s Senior Director of Environmental Affairs and Corporate Sustainability. She has some encouraging news to share about the organization’s push to transform its operations into a leaner, greener machine. From new battery powered trucks to optimized shipping routes, join us as Jennifer takes us behind the scenes to unveil how USPS is working towards a more sustainable future while helping its business customers tackle their sustainability goals too.

 


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]]> Sustainability Goals Update United States Postal Service 00:22:50 This episode focuses on the various environmental sustainability initiatives USPS is taking to reduce its carbon footprint and promote a greener future. Jennifer Beiro-Reveille, the Postal Service’s Senior Director of Environmental Affairs and Corporate Sustainability, shares insights and updates on the Postal Service's environmental sustainability journey. This episode focuses on the various environmental sustainability initiatives USPS is taking to reduce its carbon footprint and promote a greener future. Jennifer Beiro-Reveille, the Postal Service’s Senior Director of Environmental Affairs and Corporate Sustainability, shares insights and updates on the Postal Service's environmental sustainability journey. false full 52 351af126-f0ec-47b8-b70f-3fa4996e8a1c USPS Chief Information Security Officer Heather Dyer This week on Mailin' It, we’re joined by the Postal Service’s Chief Information Security Officer, Heather Dyer, as part of a new series on leaders at the Postal Service. From her early days to her current position, Heather shares insights, experiences, and lessons learned along the way. Join us to explore her remarkable career journey, her pivotal role in safeguarding the postal service's digital infrastructure, and the exciting cybersecurity technology upgrades underway as part of the Delivering for America plan.


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]]> Tue, 19 Mar 2024 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we’re joined by the Postal Service’s Chief Information Security Officer, Heather Dyer, as part of a new series on leaders at the Postal Service. From her early days to her current position, Heather shares insights, experiences, and lessons learned along the way. Join us to explore her remarkable career journey, her pivotal role in safeguarding the postal service's digital infrastructure, and the exciting cybersecurity technology upgrades underway as part of the Delivering for America plan.


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]]> USPS Chief Information Security Officer Heather Dyer United States Postal Service 00:27:43 This episode kicks off a new series that will introduce listeners to people in key leadership positions at the Postal Service. In our first installment, we speak with Heather Dyer, the Postal Service’s Chief Information Security Officer. Our conversation with Heather covers the importance of her work and how keeping an open mind and adapting to change have been some of the most important keys to her success. This episode kicks off a new series that will introduce listeners to people in key leadership positions at the Postal Service. In our first installment, we speak with Heather Dyer, the Postal Service’s Chief Information Security Officer. Our conversation with Heather covers the importance of her work and how keeping an open mind and adapting to change have been some of the most important keys to her success. false full 51 48dc8370-99bf-495a-854b-201c78d87358 Investment Scams This week on Mailin' It!, we’re joined by Eric Shen, Inspector in Charge at the Postal Inspection Service’s Criminal Investigations Group, to shine a light on investment fraud. From cryptocurrency scams to smishing, we discuss the myriad of tactics fraudsters use to deceive people and share tips on how to identify them. Join us as we uncover the inner workings of these schemes and provide you with the knowledge to protect yourself and your loved ones from falling victim to deceptive practices.


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]]> Tue, 5 Mar 2024 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It!, we’re joined by Eric Shen, Inspector in Charge at the Postal Inspection Service’s Criminal Investigations Group, to shine a light on investment fraud. From cryptocurrency scams to smishing, we discuss the myriad of tactics fraudsters use to deceive people and share tips on how to identify them. Join us as we uncover the inner workings of these schemes and provide you with the knowledge to protect yourself and your loved ones from falling victim to deceptive practices.


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]]> Investment Scams United States Postal Service 00:28:32 In honor of National Consumer Protection Week, we’re talking about investment fraud with Eric Shen, Inspector in Charge at the Postal Inspection Service’s Criminal Investigations Group. Discover the deceptive tactics used by fraudsters to lure in unsuspecting victims and learn how to safeguard your finances. In honor of National Consumer Protection Week, we’re talking about investment fraud with Eric Shen, Inspector in Charge at the Postal Inspection Service’s Criminal Investigations Group. Discover the deceptive tactics used by fraudsters to lure in unsuspecting victims and learn how to safeguard your finances. false full 50 ab330766-0a14-466e-a37b-3a3c73caae7c Hazardous Materials and the Mail This week on Mailin' It, we’re joined by Chief Commerce and Business Solutions Officer Jakki Krage Strako and Chief Logistics Officer Kelly Abney to discuss a very serious issue, the shipping of hazardous materials. With more and more items relying on lithium batteries, understanding how the Postal Service maintains rigorous safety protocols and the pivotal role shippers play is essential. Join us to learn about the potential dangers of shipping everyday items such as cleaners or cellphones, and what the Postal Service is doing to raise awareness on the hazardous chemicals they contain.  


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]]> Thu, 22 Feb 2024 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we’re joined by Chief Commerce and Business Solutions Officer Jakki Krage Strako and Chief Logistics Officer Kelly Abney to discuss a very serious issue, the shipping of hazardous materials. With more and more items relying on lithium batteries, understanding how the Postal Service maintains rigorous safety protocols and the pivotal role shippers play is essential. Join us to learn about the potential dangers of shipping everyday items such as cleaners or cellphones, and what the Postal Service is doing to raise awareness on the hazardous chemicals they contain.  


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]]> Hazardous Materials and the Mail United States Postal Service 00:26:27 In this episode, we delve into the complex world of handling hazardous materials at the Postal Service. From stringent regulations to specialized training, we uncover the meticulous processes involved in ensuring the safe transportation of hazardous items. Join us as we explore how USPS prioritizes employee and public safety, compliance, and reliability in every step of the shipping journey. In this episode, we delve into the complex world of handling hazardous materials at the Postal Service. From stringent regulations to specialized training, we uncover the meticulous processes involved in ensuring the safe transportation of hazardous items. Join us as we explore how USPS prioritizes employee and public safety, compliance, and reliability in every step of the shipping journey. hazmat false full 49 a453b16c-e06d-4850-a9ea-383aa5c86f68 Every Stamp Tells a Story—What to Look for in 2024 This week on Mailin' It, we get an exclusive behind-the-scenes look at the meticulous process of choosing the annual stamp lineup and what makes this year's collection truly extraordinary. In the studio with us, is someone at the heart of all things stamps, Lisa Bobb-Semple, the Postal Service's Stamp Services Director. Join us as we dive into the intricacies of the stamp selection process, including the committee's anonymous voting system and the quest for new ideas. Get ready for a stamp-tastic journey! 


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]]> Tue, 23 Jan 2024 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we get an exclusive behind-the-scenes look at the meticulous process of choosing the annual stamp lineup and what makes this year's collection truly extraordinary. In the studio with us, is someone at the heart of all things stamps, Lisa Bobb-Semple, the Postal Service's Stamp Services Director. Join us as we dive into the intricacies of the stamp selection process, including the committee's anonymous voting system and the quest for new ideas. Get ready for a stamp-tastic journey! 


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]]> Every Stamp Tells a Story—What to Look for in 2024 United States Postal Service 00:25:37 In this episode, we get an exclusive dive into the world of stamp selection. Not only do we get a sneak peek into the stunning designs of the new stamps, but we also unravel the intriguing stories behind them. Join us for an episode filled with artistry, history, and the magic behind our iconic stamps with Lisa Bobb-Semple, the Postal Service's Stamp Services Director. In this episode, we get an exclusive dive into the world of stamp selection. Not only do we get a sneak peek into the stunning designs of the new stamps, but we also unravel the intriguing stories behind them. Join us for an episode filled with artistry, history, and the magic behind our iconic stamps with Lisa Bobb-Semple, the Postal Service's Stamp Services Director. false full 48 cd1156e2-94d6-4014-8885-646b477545d8 Finding a Career at the Postal Service When we think about the Postal Service, mail carriers often come to mind. However, there are thousands of different types of jobs within the Postal Service, beyond the familiar faces we encounter in our neighborhoods. This week on Mailin' It, we're diving deep into the realm of Postal Service recruiting, hiring, and career development. Join us as we learn about the diverse array of jobs, how the organization identifies the right talent for these roles, and invaluable insights for those considering a career with the Postal Service.


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]]> Tue, 2 Jan 2024 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ When we think about the Postal Service, mail carriers often come to mind. However, there are thousands of different types of jobs within the Postal Service, beyond the familiar faces we encounter in our neighborhoods. This week on Mailin' It, we're diving deep into the realm of Postal Service recruiting, hiring, and career development. Join us as we learn about the diverse array of jobs, how the organization identifies the right talent for these roles, and invaluable insights for those considering a career with the Postal Service.


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]]> Finding a Career at the Postal Service United States Postal Service 00:24:26 In this episode, we're diving deep into the realm of Postal Service recruiting, hiring, and career development, with special guests Jim Davey, Director of Field Human Resources, and Shontay Porter, Director of Talent Acquisition. Whether you're a prospective employee or just curious about the inner workings of the Postal Service, this episode is for you! In this episode, we're diving deep into the realm of Postal Service recruiting, hiring, and career development, with special guests Jim Davey, Director of Field Human Resources, and Shontay Porter, Director of Talent Acquisition. Whether you're a prospective employee or just curious about the inner workings of the Postal Service, this episode is for you! false full 47 d106ce24-7c0f-4f24-91ba-e37175a1bc10 Postal Service Pricing Having an effective pricing strategy is not only a key factor in driving business success but also imperative for an organization like the Postal Service. In this episode, we dive into the intricacies of postal pricing, where the stakes are high and the implications of pricing decisions are far-reaching. Guiding us through the discussion is Sharon Owens, the VP of Costing and Pricing at the Postal Service. Join us for a deep dive into the world of pricing and its vital role in the Postal Service's long-term success.  


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]]> Tue, 19 Dec 2023 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ Having an effective pricing strategy is not only a key factor in driving business success but also imperative for an organization like the Postal Service. In this episode, we dive into the intricacies of postal pricing, where the stakes are high and the implications of pricing decisions are far-reaching. Guiding us through the discussion is Sharon Owens, the VP of Costing and Pricing at the Postal Service. Join us for a deep dive into the world of pricing and its vital role in the Postal Service's long-term success.  


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]]> Postal Service Pricing United States Postal Service 00:32:30 This week on Mailin' It, we’ll explore a critical challenge faced by all businesses, but one that presents unique complexities for the Postal Service—Pricing Strategy. Join us as we dive into the intricacies of postal pricing and the strategies that have been instrumental in our continued success. This week on Mailin' It, we’ll explore a critical challenge faced by all businesses, but one that presents unique complexities for the Postal Service—Pricing Strategy. Join us as we dive into the intricacies of postal pricing and the strategies that have been instrumental in our continued success. false full 46 95e2245f-ead9-4062-8b91-d786f607324a How Automation is Shaping the Postal Service This week on Mailin' It, we're shedding light on the marvels of technology that powers our mail and package processing. To guide us through this journey of innovation and technology, we welcome back Linda Malone, our Vice President, Engineering Systems. Join us for an exclusive behind-the-scenes look into the Postal Service's technology strategy and the profound impact that new types of automation have on our service. So, get ready to be amazed by the world of automation at the Postal Service.


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]]> Tue, 5 Dec 2023 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we're shedding light on the marvels of technology that powers our mail and package processing. To guide us through this journey of innovation and technology, we welcome back Linda Malone, our Vice President, Engineering Systems. Join us for an exclusive behind-the-scenes look into the Postal Service's technology strategy and the profound impact that new types of automation have on our service. So, get ready to be amazed by the world of automation at the Postal Service.


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]]> How Automation is Shaping the Postal Service United States Postal Service 00:30:01 In this episode, we're embarking on a journey into the fascinating world of postal technology and automation. Every day, the Postal Service handles over 400 million pieces of mail, not to mention the packages that are processed daily. Join us to get an exclusive behind-the-scenes look at how the Postal Service leverages technology to sort each piece of mail and every package with incredible efficiency, ensuring it's ready for swift delivery. In this episode, we're embarking on a journey into the fascinating world of postal technology and automation. Every day, the Postal Service handles over 400 million pieces of mail, not to mention the packages that are processed daily. Join us to get an exclusive behind-the-scenes look at how the Postal Service leverages technology to sort each piece of mail and every package with incredible efficiency, ensuring it's ready for swift delivery. false full 45 8d032c59-da85-450c-b2ef-ce536fc6c9ec Preparing for the 2023 Holiday Season Each year, we eagerly await the unveiling of the holiday stamps, posters, and heartwarming commercials, all designed to capture the spirit of the season. Here to give an exclusive look at how the Postal Service is gearing up for this year’s campaign is returning guest Sheila Holman, VP of Marketing. We'll dive into this year's holiday message, share tips for ensuring your mail arrives in time for the festivities, and explore all the exciting elements of the holiday campaign. The holiday season is just around the corner, and it's that magical time of year when the Postal Service takes center stage in connecting people and spreading holiday cheer.


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]]> Thu, 16 Nov 2023 17:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ Each year, we eagerly await the unveiling of the holiday stamps, posters, and heartwarming commercials, all designed to capture the spirit of the season. Here to give an exclusive look at how the Postal Service is gearing up for this year’s campaign is returning guest Sheila Holman, VP of Marketing. We'll dive into this year's holiday message, share tips for ensuring your mail arrives in time for the festivities, and explore all the exciting elements of the holiday campaign. The holiday season is just around the corner, and it's that magical time of year when the Postal Service takes center stage in connecting people and spreading holiday cheer.


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]]> Preparing for the 2023 Holiday Season United States Postal Service 00:19:09 This week on Mailin' It, we’ll discuss how the Postal Service is gearing up for the holiday season. Join us as we'll dive into this year's holiday message, share tips for ensuring your mail arrives in time for the festivities, and explore all the exciting elements of the holiday campaign. Let's unwrap the season together! This week on Mailin' It, we’ll discuss how the Postal Service is gearing up for the holiday season. Join us as we'll dive into this year's holiday message, share tips for ensuring your mail arrives in time for the festivities, and explore all the exciting elements of the holiday campaign. Let's unwrap the season together! false full 44 3a3a1e2d-4e6f-4df1-af8a-b38f249b2bc8 The Postal Service’s Historic Role in Shaping American Transportation This week on Mailin' It, we discuss the pivotal role the Postal Service has played in shaping the history of transportation in the United States. What's truly fascinating is that the Postal Service wasn't just a passive observer in this journey of transportation evolution. It actively provided support to help transform these transportation innovations into thriving industries that would serve the American people. To shed light on this aspect of postal history, we’re joined by expert Dr. William (Bill) DeWitt, who has dedicated decades to the study and teaching of transportation. Get ready for an insightful conversation that will unveil the hidden gems of transportation history! 


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]]> Tue, 19 Sep 2023 15:36:41 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we discuss the pivotal role the Postal Service has played in shaping the history of transportation in the United States. What's truly fascinating is that the Postal Service wasn't just a passive observer in this journey of transportation evolution. It actively provided support to help transform these transportation innovations into thriving industries that would serve the American people. To shed light on this aspect of postal history, we’re joined by expert Dr. William (Bill) DeWitt, who has dedicated decades to the study and teaching of transportation. Get ready for an insightful conversation that will unveil the hidden gems of transportation history! 


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]]> The Postal Service’s Historic Role in Shaping American Transportation United States Postal Service 00:31:11 In this episode, we'll dive into the pivotal role the Postal Service has played in shaping the history of transportation in the United States. From its inception, the Postal Service has been at the forefront of adopting and adapting to new forms of transportation, contributing significantly to the development and improvement of mail services across the nation. Get ready for an insightful conversation that will unveil the hidden gems of transportation history! In this episode, we'll dive into the pivotal role the Postal Service has played in shaping the history of transportation in the United States. From its inception, the Postal Service has been at the forefront of adopting and adapting to new forms of transportation, contributing significantly to the development and improvement of mail services across the nation. Get ready for an insightful conversation that will unveil the hidden gems of transportation history! false full 43 5516131f-4607-423c-9c0a-597760502222 Native American Tribes and the Post Office This week on Mailin' It, we explore how the Postal Service became a conduit for America's Indigenous communities during a time of profound change. We’ll discuss some of the intricacies around Native Americans who found themselves on government-sponsored reservations, encouraged to embrace American culture and their ingenious utilization of the United States Postal Service. Guiding us through this conversation is Justin Gage, Author and Assistant Professor of History at the University of Arkansas in Fayetteville. Together, we'll explore how America's Indigenous population harnessed the power of education, specifically learning to read and write in English, as a means of empowerment. You don’t want to miss this enlightening conversation that uncovers the hidden layers of history.


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]]> Tue, 22 Aug 2023 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we explore how the Postal Service became a conduit for America's Indigenous communities during a time of profound change. We’ll discuss some of the intricacies around Native Americans who found themselves on government-sponsored reservations, encouraged to embrace American culture and their ingenious utilization of the United States Postal Service. Guiding us through this conversation is Justin Gage, Author and Assistant Professor of History at the University of Arkansas in Fayetteville. Together, we'll explore how America's Indigenous population harnessed the power of education, specifically learning to read and write in English, as a means of empowerment. You don’t want to miss this enlightening conversation that uncovers the hidden layers of history.


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]]> Native American Tribes and the Post Office United States Postal Service 00:27:05 In this episode, we'll journey back to the late 1800s to explore how America's Indigenous population harnessed the power of education, specifically learning to read and write in English, as well as their utilization of the United States Postal Service. Here navigating us through this transformative period is Justin Gage, Author and Assistant Professor of History at the University of Arkansas in Fayetteville. Get ready for a thought-provoking and enlightening conversation! In this episode, we'll journey back to the late 1800s to explore how America's Indigenous population harnessed the power of education, specifically learning to read and write in English, as well as their utilization of the United States Postal Service. Here navigating us through this transformative period is Justin Gage, Author and Assistant Professor of History at the University of Arkansas in Fayetteville. Get ready for a thought-provoking and enlightening conversation! false full 42 42d90b8e-f4c8-4ca0-aa76-ab1a8d1e477e Civil War Letters Envision a time when our nation was engulfed in a Civil War, and the only connection with loved ones was through the exchange of letters. In this episode, we’ll delve into the profound impact of letter writing during the Civil War era and the importance of the Postal Service. Guiding us through this conversation are special guests Lynn Heidelbaugh, the Curator of the Smithsonian National Postal Museum's history department, and Tom Paone, a Civil War historian and Museum Specialist at the Smithsonian Institution National Air and Space Museum. 


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]]> Tue, 1 Aug 2023 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ Envision a time when our nation was engulfed in a Civil War, and the only connection with loved ones was through the exchange of letters. In this episode, we’ll delve into the profound impact of letter writing during the Civil War era and the importance of the Postal Service. Guiding us through this conversation are special guests Lynn Heidelbaugh, the Curator of the Smithsonian National Postal Museum's history department, and Tom Paone, a Civil War historian and Museum Specialist at the Smithsonian Institution National Air and Space Museum. 


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]]> Civil War Letters United States Postal Service 00:40:59 This week on Mailin' It, we'll explore the extraordinary power of letter writing and the crucial role played by the Postal Service during the U.S. Civil War. Get ready for a truly special episode, as we'll have the privilege of hearing firsthand accounts from a Civil War soldier and his family through the letters they shared during that tumultuous time. This week on Mailin' It, we'll explore the extraordinary power of letter writing and the crucial role played by the Postal Service during the U.S. Civil War. Get ready for a truly special episode, as we'll have the privilege of hearing firsthand accounts from a Civil War soldier and his family through the letters they shared during that tumultuous time. false full 41 dac3d134-0520-49f9-8d05-36f12ed1e659 The Smithsonian's National Postal Museum This week on Mailin' It, we step into the world of the National Postal Museum, discovering the rich American history and culture woven into its exhibits. Guiding us on this fascinating journey is none other than Elliot Gruber, Director of the Postal Museum. Join us as Elliot shares his deep knowledge and passion for the museum's mission, giving us an inside perspective on the remarkable work they do.


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]]> Tue, 11 Jul 2023 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we step into the world of the National Postal Museum, discovering the rich American history and culture woven into its exhibits. Guiding us on this fascinating journey is none other than Elliot Gruber, Director of the Postal Museum. Join us as Elliot shares his deep knowledge and passion for the museum's mission, giving us an inside perspective on the remarkable work they do.


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]]> The Smithsonian's National Postal Museum United States Postal Service 00:26:41 In this episode, we’ll take you on an exclusive behind-the-scenes tour of the Postal Museum with Elliot Gruber, Director of the Postal Museum. Get ready to uncover the story behind its inception, learn about the creative process behind its innovative exhibits, and gain insights into its exciting plans for the future. In this episode, we’ll take you on an exclusive behind-the-scenes tour of the Postal Museum with Elliot Gruber, Director of the Postal Museum. Get ready to uncover the story behind its inception, learn about the creative process behind its innovative exhibits, and gain insights into its exciting plans for the future. false full 40 e6492d13-7cef-4ec1-ba0e-aa746d139abb USPS Ground Advantage Shipping Program In this episode, we get details on USPS Ground Advantage—a new program that will make package shipping simpler and cheaper for millions of businesses and customers nationwide. Join us as we sit down with Jakki Krage Strako, USPS Chief Commerce and Business Solutions Officer, to learn about what customers want the most and how Ground Advantage is taking the Delivering for America plan a step further. 


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]]> Mon, 26 Jun 2023 16:20:12 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, we get details on USPS Ground Advantage—a new program that will make package shipping simpler and cheaper for millions of businesses and customers nationwide. Join us as we sit down with Jakki Krage Strako, USPS Chief Commerce and Business Solutions Officer, to learn about what customers want the most and how Ground Advantage is taking the Delivering for America plan a step further. 


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]]> USPS Ground Advantage Shipping Program United States Postal Service 00:31:56 This week on Mailin' It, we welcome back Jakki Krage Strako, USPS Chief Commerce and Business Solutions Officer, to talk about the Postal Service’s latest product offering—USPS Ground Advantage. Join us as we learn the details on Ground Advantage and how it will improve package shipping when it launches this July! This week on Mailin' It, we welcome back Jakki Krage Strako, USPS Chief Commerce and Business Solutions Officer, to talk about the Postal Service’s latest product offering—USPS Ground Advantage. Join us as we learn the details on Ground Advantage and how it will improve package shipping when it launches this July! false full 39 bcc3718f-b68f-4f59-a84c-b23b1da61ffb Dog Bite Awareness This week on Mailin' It, we discuss the dangers our beloved canine friends can pose to mail carriers. This episode is particularly exciting as we explore Dog Bite Awareness from various perspectives with Linda DeCarlo, Senior Director of Occupational Safety and Health at the Postal Service, Swain Lowe, a dedicated Letter Carrier from Manassas, VA, and Daniel Ettinger, an experienced Animal Control Officer and Trainer joining us from Colorado. While most mail carriers and dogs coexist harmoniously, there are times when tensions arise. Join us we'll shed light on the importance of dog bite prevention and ensure the safety of our dedicated mail carriers.


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]]> Tue, 6 Jun 2023 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we discuss the dangers our beloved canine friends can pose to mail carriers. This episode is particularly exciting as we explore Dog Bite Awareness from various perspectives with Linda DeCarlo, Senior Director of Occupational Safety and Health at the Postal Service, Swain Lowe, a dedicated Letter Carrier from Manassas, VA, and Daniel Ettinger, an experienced Animal Control Officer and Trainer joining us from Colorado. While most mail carriers and dogs coexist harmoniously, there are times when tensions arise. Join us we'll shed light on the importance of dog bite prevention and ensure the safety of our dedicated mail carriers.


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]]> Dog Bite Awareness United States Postal Service 00:27:51 In this episode, we dive into a topic that hasn't been covered before, but one that is of utmost importance to both the Postal Service and our valued customers—Dog Bite Awareness. Join us as we discuss the dangers that our beloved canine friends can pose to mail carriers and the safety protocols and training programs implemented by the Postal Service. In this episode, we dive into a topic that hasn't been covered before, but one that is of utmost importance to both the Postal Service and our valued customers—Dog Bite Awareness. Join us as we discuss the dangers that our beloved canine friends can pose to mail carriers and the safety protocols and training programs implemented by the Postal Service. false full 38 5847978c-fad5-427f-a5f1-9472ef07890b Retail - Sales and Service Associates This week on Mailin' It, we dive into the world of sales and services at the Post Office with Asia Hunter, a talented sales and services associate who has been a part of the Postal Service since 2014. Join us to learn how these individuals play a vital part in providing excellent customer service, answering inquiries, and assisting customers with a wide range of tasks, such as purchasing stamps, shipping internationally, and even obtaining passports.


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]]> Tue, 16 May 2023 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we dive into the world of sales and services at the Post Office with Asia Hunter, a talented sales and services associate who has been a part of the Postal Service since 2014. Join us to learn how these individuals play a vital part in providing excellent customer service, answering inquiries, and assisting customers with a wide range of tasks, such as purchasing stamps, shipping internationally, and even obtaining passports.


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]]> Retail - Sales and Service Associates United States Postal Service 00:23:48 In this episode, we're continuing with our postal job series, where we explore the diverse roles within USPS. Today, we're shifting gears and focusing on the crucial role of sales and services associates at the Post Office. Join us as we sit down with Asia Hunter, a talented sales and services associate who has been a part of the Postal Service since 2014. Asia will shed light on her job responsibilities and share some of her most memorable experiences. In this episode, we're continuing with our postal job series, where we explore the diverse roles within USPS. Today, we're shifting gears and focusing on the crucial role of sales and services associates at the Post Office. Join us as we sit down with Asia Hunter, a talented sales and services associate who has been a part of the Postal Service since 2014. Asia will shed light on her job responsibilities and share some of her most memorable experiences. usps jobs, job, usps, ssa, postal jobs, retail associate, postal service, clerk false full 37 c8504616-eb50-44f5-b019-5854a2c6db2d Encore Episode - Women in the Postal Service The original “Women in Postal Service History” episode debuted March 15, 2022.


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]]> Tue, 28 Mar 2023 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ The original “Women in Postal Service History” episode debuted March 15, 2022.


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]]> Encore Episode - Women in the Postal Service United States Postal Service 00:33:31 In honor of Women’s History Month, we’ve decided to re-post an episode we first published last year about the incredibly important role women have played at the Postal Service throughout our long history. For the episode, we had a really great conversation with US Postal Service historian Jenny Lynch. In honor of Women’s History Month, we’ve decided to re-post an episode we first published last year about the incredibly important role women have played at the Postal Service throughout our long history. For the episode, we had a really great conversation with US Postal Service historian Jenny Lynch. false full 36 a63805b5-77b6-4de0-99c1-fa9884fd7628 Consumer Protection Week Want to know about romance or “sweetheart” scams? In honor of National Consumer Protection Week, we’re sitting down with Andrea Avery from the U.S. Postal Inspection Service to learn more about romance scams and the warning signs that someone may be getting caught up in one. We’ll also talk about prevention tips, what to do if you or someone you know has been a victim, and what’s being done on a larger scale to help cut down on these types of scams. Join us to learn more about how you can help protect your family and friends!


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]]> Tue, 7 Mar 2023 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ Want to know about romance or “sweetheart” scams? In honor of National Consumer Protection Week, we’re sitting down with Andrea Avery from the U.S. Postal Inspection Service to learn more about romance scams and the warning signs that someone may be getting caught up in one. We’ll also talk about prevention tips, what to do if you or someone you know has been a victim, and what’s being done on a larger scale to help cut down on these types of scams. Join us to learn more about how you can help protect your family and friends!


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]]> Consumer Protection Week United States Postal Service 00:32:25 It’s National Consumer Protection Week! In honor of this observance, we’ll talk about the dangers of romance or “sweetheart” scams with Andrea Avery from the U.S. Postal Inspection Service. Join us as we learn more about what romance scams are, the warning signs to look out for, prevention techniques, and what you can do if you or someone you know has been a victim of fraud. It’s National Consumer Protection Week! In honor of this observance, we’ll talk about the dangers of romance or “sweetheart” scams with Andrea Avery from the U.S. Postal Inspection Service. Join us as we learn more about what romance scams are, the warning signs to look out for, prevention techniques, and what you can do if you or someone you know has been a victim of fraud. false full 35 22995c67-a2e5-465b-91d0-430e67b91346 Postal Customer Councils In this episode, we learn all about a network of local organizations that help connect the Postal Service with large and small business mailers. This network is called the Postal Customer Council® (PCC®). Join us as we learn more about what PCCs are and how they help extend the Postal Services' efforts into local communities with Lindsey Taylor, the Postal Services' Director of Industry Engagement & Outreach. We’ll also dive into some of the great things PCCs have done and how they are essential to the Postal Services' success moving forward!


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]]> Tue, 21 Feb 2023 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, we learn all about a network of local organizations that help connect the Postal Service with large and small business mailers. This network is called the Postal Customer Council® (PCC®). Join us as we learn more about what PCCs are and how they help extend the Postal Services' efforts into local communities with Lindsey Taylor, the Postal Services' Director of Industry Engagement & Outreach. We’ll also dive into some of the great things PCCs have done and how they are essential to the Postal Services' success moving forward!


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]]> Postal Customer Councils United States Postal Service 00:18:14 This week on Mailin’ It, we talk about the Postal Customer Council® (PCC®), a network of organizations with a long history of connecting the Postal Service with local businesses. Join us as we discuss what PCCs are and what they do with Lindsey Taylor, the Postal Services' Director of Industry Engagement & Outreach. This week on Mailin’ It, we talk about the Postal Customer Council® (PCC®), a network of organizations with a long history of connecting the Postal Service with local businesses. Join us as we discuss what PCCs are and what they do with Lindsey Taylor, the Postal Services' Director of Industry Engagement & Outreach. false full 34 2d4f2eb0-e288-4dc1-bbcc-f6dd7bc36f6d A Day in the Life: Mail Carrier This week, we get a special look into a side of the Postal Service most people don’t get to see! Join us as we talk about the day in the life of a Mail Carrier with Davita Lawrence, who has been a Mail Carrier with the Postal Service since 2020. We’ll dive into the training, route assignments, and what it's like delivering to businesses. Davita also shares some of her favorite things about the role, the support and community within the Postal Service, and her hopes for the future!


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]]> Tue, 7 Feb 2023 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week, we get a special look into a side of the Postal Service most people don’t get to see! Join us as we talk about the day in the life of a Mail Carrier with Davita Lawrence, who has been a Mail Carrier with the Postal Service since 2020. We’ll dive into the training, route assignments, and what it's like delivering to businesses. Davita also shares some of her favorite things about the role, the support and community within the Postal Service, and her hopes for the future!


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]]> A Day in the Life: Mail Carrier United States Postal Service 00:31:06 In this episode of Mailin’ It, we chat with Davita Lawrence, one of the many Postal employees who helps to make sure mail gets delivered to every address across the nation. Join us as we get a special look into the day in the life of a Mail Carrier. We’ll gain insight into the training, how someone gets assigned to a route, and more! In this episode of Mailin’ It, we chat with Davita Lawrence, one of the many Postal employees who helps to make sure mail gets delivered to every address across the nation. Join us as we get a special look into the day in the life of a Mail Carrier. We’ll gain insight into the training, how someone gets assigned to a route, and more! false full 33 b4dba462-cba7-4c6f-b53f-c50f8b56675e The 2023 Stamps Program In this episode, we welcome back Bill Gicker, USPS Director of Stamp Services to talk about the Postal Service’s 2023 stamp program. Join us as we’ll dive into the new and exciting designs commemorating historical figures, anniversaries, holidays, and more. We’ll also talk about the selection process, how long stamps remain on sale, and where you can look to find them!

2023 Stamps: 

https://about.usps.com/newsroom/national-releases/2022/1024-usps-reveals-stamps-for-2023.htm


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]]> Tue, 17 Jan 2023 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, we welcome back Bill Gicker, USPS Director of Stamp Services to talk about the Postal Service’s 2023 stamp program. Join us as we’ll dive into the new and exciting designs commemorating historical figures, anniversaries, holidays, and more. We’ll also talk about the selection process, how long stamps remain on sale, and where you can look to find them!

2023 Stamps: 

https://about.usps.com/newsroom/national-releases/2022/1024-usps-reveals-stamps-for-2023.htm


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]]> The 2023 Stamps Program United States Postal Service 00:22:33 This week on Mailin’ It, we dive into the Postal Service’s new and exciting plans for the 2023 stamp program with Bill Gicker, Director of Stamp Services here at the Postal Service. Join us as we’ll get a behind-the-scenes take on the stamp selection process and a look at the big lineup for this year. We’ll also talk about how long these stamps will remain on sale and where you can look to find them! This week on Mailin’ It, we dive into the Postal Service’s new and exciting plans for the 2023 stamp program with Bill Gicker, Director of Stamp Services here at the Postal Service. Join us as we’ll get a behind-the-scenes take on the stamp selection process and a look at the big lineup for this year. We’ll also talk about how long these stamps will remain on sale and where you can look to find them! first class, stamps, packages, mail, postal service, priority false full 32 37acbb2e-3b58-4a2c-b7d0-dbb95841477e How the Postal Service Helped America Conquer Its Western Frontier In this episode, we discuss the U.S. westward expansion with Cameron Blevins, Associate Professor of U.S. History and Digital Humanities at the University of Colorado Denver. We’ll talk about the Postal Service's role, different ways Americans stayed connected, and the impact this growth had on Indigenous populations. Join us as we’ll learn more about how the Postal Service helped the United States grow into the country it is today!


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]]> Tue, 3 Jan 2023 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, we discuss the U.S. westward expansion with Cameron Blevins, Associate Professor of U.S. History and Digital Humanities at the University of Colorado Denver. We’ll talk about the Postal Service's role, different ways Americans stayed connected, and the impact this growth had on Indigenous populations. Join us as we’ll learn more about how the Postal Service helped the United States grow into the country it is today!


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]]> How the Postal Service Helped America Conquer Its Western Frontier United States Postal Service 00:27:09 This week on Mailin’ It, we’re joined by special guest Cameron Blevins, Associate Professor of U.S. History and Digital Humanities at the University of Colorado Denver. Join us as we unpack the 1800s and the Postal Services' role in westward expansion. We’ll also talk about the impact of this growth on Indigenous populations and more! This week on Mailin’ It, we’re joined by special guest Cameron Blevins, Associate Professor of U.S. History and Digital Humanities at the University of Colorado Denver. Join us as we unpack the 1800s and the Postal Services' role in westward expansion. We’ll also talk about the impact of this growth on Indigenous populations and more! false full 31 ca32b5b8-2716-4049-bd32-9b32ee1afad2 Direct Mail Delivers for Small and Local Businesses In this episode, we’re joined by the Postal Service’s Vice President of Product Solutions, Thomas Foti, to talk about direct mail and the value it brings to both stakeholders and recipients. Join us as we’ll learn about how direct mail started and how it’s changed over time with technology. We'll dive into all of it's benefits, how businesses can get connected with direct mail services, and more! 


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]]> Tue, 13 Dec 2022 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, we’re joined by the Postal Service’s Vice President of Product Solutions, Thomas Foti, to talk about direct mail and the value it brings to both stakeholders and recipients. Join us as we’ll learn about how direct mail started and how it’s changed over time with technology. We'll dive into all of it's benefits, how businesses can get connected with direct mail services, and more! 


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]]> Direct Mail Delivers for Small and Local Businesses United States Postal Service 00:27:56 This week on Mailin’ It, we talk about the power of direct mail with Thomas Foti, Vice President, Product Solutions here at the Postal Service. Join us as we’ll learn about its history, how it has evolved over time, and why it’s essential to any integrated marketing campaign. We’ll also discuss the role technology plays and what the Postal Service is doing to maintain the value of direct mail. This week on Mailin’ It, we talk about the power of direct mail with Thomas Foti, Vice President, Product Solutions here at the Postal Service. Join us as we’ll learn about its history, how it has evolved over time, and why it’s essential to any integrated marketing campaign. We’ll also discuss the role technology plays and what the Postal Service is doing to maintain the value of direct mail. false full 30 b134854a-6822-4a72-9254-72a55e440ff8 Holiday Preparations and Delivering for America This week on Mailin' It, we welcome back Postmaster General, Louis DeJoy, to talk about this upcoming holiday season and all the preparation the Postal Service has done for it. Join us as we’ll learn more about the improvements made to delivery services, peak season staffing, and more. We’ll also get an update from Louis on the 10-year Delivering for America plan, and where the organization is headed in the future.


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]]> Wed, 16 Nov 2022 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we welcome back Postmaster General, Louis DeJoy, to talk about this upcoming holiday season and all the preparation the Postal Service has done for it. Join us as we’ll learn more about the improvements made to delivery services, peak season staffing, and more. We’ll also get an update from Louis on the 10-year Delivering for America plan, and where the organization is headed in the future.


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]]> Holiday Preparations and Delivering for America United States Postal Service 00:30:38 On this episode of Mailin’ It, we’re talking to Postmaster General, Louis DeJoy, about the upcoming holiday season and what the Postal Service has done to prepare for it. We’ll also discuss the progress made on the 10-year Delivering for America plan and the vision for the future! On this episode of Mailin’ It, we’re talking to Postmaster General, Louis DeJoy, about the upcoming holiday season and what the Postal Service has done to prepare for it. We’ll also discuss the progress made on the 10-year Delivering for America plan and the vision for the future! false full 29 f0fdd0da-8684-4d35-b314-ec3976a22bac The Holiday Season Marketing Campaign It’s almost hard to imagine the holiday season without the Postal Service. In this episode, we dive into the Postal Service's role in connecting people and the holidays with Sheila Holman, Vice President, Marketing. Join us as we’ll learn more about the theme of this year’s holiday campaign, the different elements that go into an integrated campaign, defining marketing success, and much more!


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]]> Tue, 25 Oct 2022 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ It’s almost hard to imagine the holiday season without the Postal Service. In this episode, we dive into the Postal Service's role in connecting people and the holidays with Sheila Holman, Vice President, Marketing. Join us as we’ll learn more about the theme of this year’s holiday campaign, the different elements that go into an integrated campaign, defining marketing success, and much more!


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]]> The Holiday Season Marketing Campaign United States Postal Service 00:20:34 This week on Mailin’ It, we chat about the strong connection between the Postal Service and the holiday season with Sheila Holman, Vice President, Marketing. We’ll get a behind-the-scenes look at this year’s holiday campaign and learn more about why the holiday season is the perfect time of year to remind the nation and our customers of what we do and what we offer! This week on Mailin’ It, we chat about the strong connection between the Postal Service and the holiday season with Sheila Holman, Vice President, Marketing. We’ll get a behind-the-scenes look at this year’s holiday campaign and learn more about why the holiday season is the perfect time of year to remind the nation and our customers of what we do and what we offer! false full 28 0600bb36-8607-4ff2-9f21-93933805b5d8 Small Businesses, the US Economy’s Engines of Growth In this episode, we dive into why the Postal Service is the one-stop shop for small businesses. We’ll learn more about the marketing and advertising help and package and shipping services tailored for small businesses. Join us as we talk with Peter Timko, the Postal Service’s Manager of Small Business Solutions, and Susan McGowan, a Marketing Specialist for Small Business Solutions, to talk about all the tools and services available to support small businesses. 


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]]> Tue, 11 Oct 2022 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, we dive into why the Postal Service is the one-stop shop for small businesses. We’ll learn more about the marketing and advertising help and package and shipping services tailored for small businesses. Join us as we talk with Peter Timko, the Postal Service’s Manager of Small Business Solutions, and Susan McGowan, a Marketing Specialist for Small Business Solutions, to talk about all the tools and services available to support small businesses. 


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]]> Small Businesses, the US Economy’s Engines of Growth United States Postal Service 00:30:52 This week on Mailin’ It, we talk about the tools and services available for small businesses with Peter Timko and Susan McGowan from the Postal Service's Small Business Solutions group. Join us as we learn how the Postal Service supports small businesses across the nation with marketing support, shipping solutions, and much more! This week on Mailin’ It, we talk about the tools and services available for small businesses with Peter Timko and Susan McGowan from the Postal Service's Small Business Solutions group. Join us as we learn how the Postal Service supports small businesses across the nation with marketing support, shipping solutions, and much more! false full 27 4190b3e4-4961-479a-af36-01790f9fafd9 How the Postal Service Prioritizes Customer Care This week on Mailin' It, we are joined by the Postal Service’s VP of Customer Experience, Marc McCrery, and the Director, Consumer Advocate, Nathan King, to learn how we manage customer care here at the Postal Service. Join us as we’ll dive into the different aspects of customer experience and the work that goes into serving the Postal Service’s extensive customer base. We’ll also talk about addressing customer concerns, methods to track consumer satisfaction, ways you can reach the Postal Service, and more!  


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]]> Tue, 27 Sep 2022 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we are joined by the Postal Service’s VP of Customer Experience, Marc McCrery, and the Director, Consumer Advocate, Nathan King, to learn how we manage customer care here at the Postal Service. Join us as we’ll dive into the different aspects of customer experience and the work that goes into serving the Postal Service’s extensive customer base. We’ll also talk about addressing customer concerns, methods to track consumer satisfaction, ways you can reach the Postal Service, and more!  


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]]> How the Postal Service Prioritizes Customer Care United States Postal Service 00:30:41 In this episode, we are joined by Marc McCrery, the Postal Service’s VP of Customer Experience, and Nathan King, Director, Consumer Advocate, to get a behind-the-scenes look at how the Postal Service manages customer care. Join us as we learn more about the different aspects of customer experience, and how leaders across the organization work together to ensure customers are at the center of everything the Postal Service does. In this episode, we are joined by Marc McCrery, the Postal Service’s VP of Customer Experience, and Nathan King, Director, Consumer Advocate, to get a behind-the-scenes look at how the Postal Service manages customer care. Join us as we learn more about the different aspects of customer experience, and how leaders across the organization work together to ensure customers are at the center of everything the Postal Service does. false full 26 6a94f53f-4ce0-4f1e-b4d5-24d46eef47eb Election Mail In this episode, we talk election mail with the Postal Service’s Executive Director for Election and Government Mail Services, Adrienne Marshall. Election mail is any item mailed to or from authorized elections officials that enables US citizens to participate in the voting process. Join us as we’ll learn about the Postal Service’s official role in the election process, the difference between election mail and political mail, and what you should know if you need or want to vote by mail. 


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]]> Thu, 15 Sep 2022 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, we talk election mail with the Postal Service’s Executive Director for Election and Government Mail Services, Adrienne Marshall. Election mail is any item mailed to or from authorized elections officials that enables US citizens to participate in the voting process. Join us as we’ll learn about the Postal Service’s official role in the election process, the difference between election mail and political mail, and what you should know if you need or want to vote by mail. 


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]]> Election Mail United States Postal Service 00:17:52 This week on Mailin' It, we are joined by Adrienne Marshall, Executive Director for Election and Government Mail Services to talk about how the Postal Service handles election mail. Join us as we’ll learn about the Postal Service’s official role in the election process, the difference between election mail and political mail, and what you should know if you need or want to vote by mail. This week on Mailin' It, we are joined by Adrienne Marshall, Executive Director for Election and Government Mail Services to talk about how the Postal Service handles election mail. Join us as we’ll learn about the Postal Service’s official role in the election process, the difference between election mail and political mail, and what you should know if you need or want to vote by mail. election, shipping, voting, elections, packages, political, usps, mail, vote by mail, logistics false full 25 4bd8fba7-95bf-4ad7-b22c-bdb2f1bb41ce Sustainability This week on Mailin' It, we are joined by Jennifer Beiro-Réveillé the Postal Service’s Chief Sustainability Officer to discuss the Postal Service's commitment to sustainability and the improvements made over the years. We’ll dive into Postal Services' top sustainability priorities, organizational challenges, accountability practices, and more. We’ll also discuss what you can do to help the Postal Services' sustainability efforts as we work towards a greener tomorrow!  


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]]> Tue, 30 Aug 2022 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we are joined by Jennifer Beiro-Réveillé the Postal Service’s Chief Sustainability Officer to discuss the Postal Service's commitment to sustainability and the improvements made over the years. We’ll dive into Postal Services' top sustainability priorities, organizational challenges, accountability practices, and more. We’ll also discuss what you can do to help the Postal Services' sustainability efforts as we work towards a greener tomorrow!  


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]]> Sustainability United States Postal Service 00:29:10 In this episode, our hosts are joined by the Postal Service’s Chief Sustainability Officer Jennifer Beiro-Réveillé to talk about what it means to take care of business while also taking care of the environment. Join us as we’ll learn about the Postal Service’s top priorities for sustainability and the important role it plays in the 10-year Delivering for America plan. In this episode, our hosts are joined by the Postal Service’s Chief Sustainability Officer Jennifer Beiro-Réveillé to talk about what it means to take care of business while also taking care of the environment. Join us as we’ll learn about the Postal Service’s top priorities for sustainability and the important role it plays in the 10-year Delivering for America plan. shipping, ecommerce, packages, co2, green, usps, mail, greenhouse, solar false full 24 db1ed3bf-d9f8-4080-8f3d-d72b780e67f0 The Postal Service’s Critical Role in Disaster Response This week on Mailin' It, we are joined by Mike Swigart the Postal Service’s Executive Director for Continuity and Preparedness, to discuss the vital role the Postal Service plays in emergency response. We’ll talk about how the Postal Service supports FEMA and other larger government disaster relief efforts. We’ll also dive into the types of emergencies the Postal Service responds to and the guidelines used to train personnel regularly.   


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]]> Tue, 16 Aug 2022 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin' It, we are joined by Mike Swigart the Postal Service’s Executive Director for Continuity and Preparedness, to discuss the vital role the Postal Service plays in emergency response. We’ll talk about how the Postal Service supports FEMA and other larger government disaster relief efforts. We’ll also dive into the types of emergencies the Postal Service responds to and the guidelines used to train personnel regularly.   


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]]> The Postal Service’s Critical Role in Disaster Response United States Postal Service 00:31:04 In this episode, we are joined by Mike Swigart, the Postal Service’s Executive Director for Continuity and Preparedness to talk about what happens when disasters strike. Join us as we’ll learn more about how the Postal Service works to ensure mail operations – essential for access to food, medicine, and other necessities during unfortunate events. In this episode, we are joined by Mike Swigart, the Postal Service’s Executive Director for Continuity and Preparedness to talk about what happens when disasters strike. Join us as we’ll learn more about how the Postal Service works to ensure mail operations – essential for access to food, medicine, and other necessities during unfortunate events. false full 23 28f28db5-d30d-4a71-aa4c-49ffd301e00f Rapid Results: How the Postal Service Delivered Millions of COVID-19 Test Kits In this episode, we are joined by the Postal Service's Chief Information Officer and Executive Vice President, and the Vice President of Engineering Systems to discuss the vital role the Postal Service played in the rapid delivery of millions of test kits. We'll learn more about the preparation, logistic details, and technical solutions the Postal Service implemented that ensured a successful delivery operation. We’ll also talk about the skilled workforce that came together to make this possible and the lasting impacts of this success on the organization! 


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]]> Tue, 2 Aug 2022 04:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, we are joined by the Postal Service's Chief Information Officer and Executive Vice President, and the Vice President of Engineering Systems to discuss the vital role the Postal Service played in the rapid delivery of millions of test kits. We'll learn more about the preparation, logistic details, and technical solutions the Postal Service implemented that ensured a successful delivery operation. We’ll also talk about the skilled workforce that came together to make this possible and the lasting impacts of this success on the organization! 


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]]> Rapid Results: How the Postal Service Delivered Millions of COVID-19 Test Kits United States Postal Service 00:27:40 This week on Mailin' It, we are joined by Pritha Mehra, the Postal Service’s Chief Information Officer and Executive Vice President, and Linda Malone, our Vice President of Engineering Systems, to get the inside scoop on the test kit delivery operation. Join us as we’ll learn more about the operation logistics, its technical infrastructure, and the communication implemented to ensure successful test kit delivery to millions of homes across the nation. This week on Mailin' It, we are joined by Pritha Mehra, the Postal Service’s Chief Information Officer and Executive Vice President, and Linda Malone, our Vice President of Engineering Systems, to get the inside scoop on the test kit delivery operation. Join us as we’ll learn more about the operation logistics, its technical infrastructure, and the communication implemented to ensure successful test kit delivery to millions of homes across the nation. shipping, covid, kitting, packages, usps, mail, kits, covid-19, logistics, postal service, informed delivery false full 22 2053f0a2-9c8e-432e-adae-2d832f2dbe37 Corporate Safety Office In this week’s episode, we are joined by Linda DeCarlo, the Postal Service's Senior Director of Occupational Safety and Health to talk about how important safety is at such a large and diverse organization. We’ll learn more about employee training and how the Postal Service is focused on building a better workplace for all of its employees. We’ll also talk about the impacts technology has made, things you can do to help with mail carrier safety, and more.


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]]> Tue, 5 Jul 2022 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this week’s episode, we are joined by Linda DeCarlo, the Postal Service's Senior Director of Occupational Safety and Health to talk about how important safety is at such a large and diverse organization. We’ll learn more about employee training and how the Postal Service is focused on building a better workplace for all of its employees. We’ll also talk about the impacts technology has made, things you can do to help with mail carrier safety, and more.


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]]> Corporate Safety Office United States Postal Service 00:29:01 This week on Mailin' It, our hosts are joined by Linda DeCarlo Senior Director, Occupational Safety and Health at the Postal Service to talk about how important safety is at such a large and diverse organization. Join us as we’ll learn more about employee training, safety and health planning, the impact technology has made, and more. This week on Mailin' It, our hosts are joined by Linda DeCarlo Senior Director, Occupational Safety and Health at the Postal Service to talk about how important safety is at such a large and diverse organization. Join us as we’ll learn more about employee training, safety and health planning, the impact technology has made, and more. shipping, usps, mail, safety, driving, llv, logistics, postal service false full 21 8900f38c-80ee-437a-b750-a7c96be41109 B Free Franklin Post Office, Philadelphia In this episode, we are on the road in the Old City section of Philadelphia to get an inside look at the B. Free Franklin Post Office. We’ll learn more about how this historical landmark reflects the characteristics of the community, as our tour guides Sylvia Herron, a Customer Relations Coordinator at the Postal Service, and Tammy Scott - acting customer relations coordinator at the Postal Service guide us through the museum and Old City’s unique history.


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]]> Tue, 21 Jun 2022 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, we are on the road in the Old City section of Philadelphia to get an inside look at the B. Free Franklin Post Office. We’ll learn more about how this historical landmark reflects the characteristics of the community, as our tour guides Sylvia Herron, a Customer Relations Coordinator at the Postal Service, and Tammy Scott - acting customer relations coordinator at the Postal Service guide us through the museum and Old City’s unique history.


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]]> B Free Franklin Post Office, Philadelphia United States Postal Service 00:23:29 This week on Mailin' It, we are on the road in Philadelphia visiting the Old City section of town filled with historical landmarks that date back to the earliest days of the United States. Join us, as we get an inside look at the B. Free Franklin Post Office and Museum, and talk about Old City’s unique history. This week on Mailin' It, we are on the road in Philadelphia visiting the Old City section of town filled with historical landmarks that date back to the earliest days of the United States. Join us, as we get an inside look at the B. Free Franklin Post Office and Museum, and talk about Old City’s unique history. shipping, mail, benjamin franklin, philadelphia, post office, history, b free franklin false full 20 f47eeff0-e057-4406-ad24-14c65f937d25 International Mail In this episode, our hosts are joined by Mary Anderson, Executive Director of International Postal Affairs, to talk about the important role the Postal Service plays in mail delivery worldwide. We’ll learn about how the Postal Service works with 192 governments around the world to standardize mail transmission. We’ll also discuss international postage, delivery during times of conflict, and more. 


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]]> Tue, 7 Jun 2022 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, our hosts are joined by Mary Anderson, Executive Director of International Postal Affairs, to talk about the important role the Postal Service plays in mail delivery worldwide. We’ll learn about how the Postal Service works with 192 governments around the world to standardize mail transmission. We’ll also discuss international postage, delivery during times of conflict, and more. 


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]]> International Mail United States Postal Service 00:36:31 This week on Mailin' It, we’re joined by Mary Anderson, Executive Director of International Postal Affairs, to learn more about the Postal Service’s international mail operations. We’ll talk about how the Postal Service works to ensure letters and packages mailed reach their destinations anywhere in the world! This week on Mailin' It, we’re joined by Mary Anderson, Executive Director of International Postal Affairs, to learn more about the Postal Service’s international mail operations. We’ll talk about how the Postal Service works to ensure letters and packages mailed reach their destinations anywhere in the world! shipping, universal postal union, packages, usps, mail, international, upu false full 19 13cfc4d6-450f-4cd9-b0ed-1a11928a9c85 Your Questions Answered In this episode, our hosts Dale and Yasmine dive into some of the biggest questions we get here at the Postal Service. We’ll address important questions like “where’s my package?” and what to do if your mail or package is missing. We’ll also discuss why stamps are so valuable to collectors, famous people who have worked for the Postal Service, and more!


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]]> Thu, 26 May 2022 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, our hosts Dale and Yasmine dive into some of the biggest questions we get here at the Postal Service. We’ll address important questions like “where’s my package?” and what to do if your mail or package is missing. We’ll also discuss why stamps are so valuable to collectors, famous people who have worked for the Postal Service, and more!


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]]> Your Questions Answered United States Postal Service 00:16:28 This week on Mailin' It, our hosts dive into some of the biggest questions we get here at the Postal Service. We’ll address common questions like how stamps are chosen, what to do if your package is missing, famous Postal workers, and more! This week on Mailin' It, our hosts dive into some of the biggest questions we get here at the Postal Service. We’ll address common questions like how stamps are chosen, what to do if your package is missing, famous Postal workers, and more! shipping, change of address, tracking, packages, usps, mail, uniforms, union, history false full 18 962db843-4977-4e10-920b-65fb316a2d95 Military Mail In this episode, our hosts Dale and Yasmine are joined by Lynn Heidelbaugh, Curator at the Smithsonian National Postal Museum, to talk about military mail. We’ll learn more about how mail became such an important part of US military history, and how it’s evolved over time to meet the changing landscape of the armed forces. We’ll also discuss how you and members of the armed forces can use it to send mail, and more!


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]]> Tue, 10 May 2022 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, our hosts Dale and Yasmine are joined by Lynn Heidelbaugh, Curator at the Smithsonian National Postal Museum, to talk about military mail. We’ll learn more about how mail became such an important part of US military history, and how it’s evolved over time to meet the changing landscape of the armed forces. We’ll also discuss how you and members of the armed forces can use it to send mail, and more!


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]]> Military Mail United States Postal Service 00:30:09 This week on Mailin' It, we’re talking about military mail with the Smithsonian’s National Postal Museum Curator, Lynn Heidelbaugh. We’ll learn more about the history of military mail, how you and members of the armed forces can use it to send mail, and more! This week on Mailin' It, we’re talking about military mail with the Smithsonian’s National Postal Museum Curator, Lynn Heidelbaugh. We’ll learn more about the history of military mail, how you and members of the armed forces can use it to send mail, and more! v-mail, shipping, packages, apo, usps, mail, hooah mail, postal service, military mail, history, fpo false full 17 433d035f-8eab-44f2-aef2-fb406f0e516c U.S. Postal Uniforms – An Iconic Look In this episode, our hosts Dale and Yasmine are joined by Alison Bazylinski, Assistant Curator at the Smithsonian National Postal Museum, to talk about the history of the Postal Service uniform. We’ll learn more about the importance of the uniform, and how it’s changed over time to reflect societal trends. We’ll also discuss the impacts of integrating women into the Postal workforce and more. 


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]]> Tue, 3 May 2022 15:00:00 +0000 mediacenter@usps.gov (Smithsonian Postal Museum) https://about.usps.com/newsroom/ In this episode, our hosts Dale and Yasmine are joined by Alison Bazylinski, Assistant Curator at the Smithsonian National Postal Museum, to talk about the history of the Postal Service uniform. We’ll learn more about the importance of the uniform, and how it’s changed over time to reflect societal trends. We’ll also discuss the impacts of integrating women into the Postal workforce and more. 


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]]> U.S. Postal Uniforms – An Iconic Look Smithsonian Postal Museum 00:31:02 This week, we’re joined by Alison Bazylinski, Assistant Curator at the Smithsonian National Postal Museum, to talk about a symbol of public service, the Postal Service uniform! We’ll learn more about the history of the uniform, how it’s changed over time to reflect societal trends, and more. This week, we’re joined by Alison Bazylinski, Assistant Curator at the Smithsonian National Postal Museum, to talk about a symbol of public service, the Postal Service uniform! We’ll learn more about the history of the uniform, how it’s changed over time to reflect societal trends, and more. shipping, packages, usps, mail, postal museum, uniforms, clothing, history, letters false full 16 9ecf6276-635b-42ac-adb3-c54610d5c5a3 The First Year of the Delivering for America Plan In this episode, our hosts Dale and Yasmine are joined by Postmaster General, Louis DeJoy, to talk about the impacts seen across the Postal Service one year after implementing the Delivering for America (DFA) Plan. We’ll learn more about its impact on infrastructure, services offered, and opportunities for partnership growth. We’ll also talk about how leadership and strategic planning will continue to help us grow. 


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]]> Tue, 19 Apr 2022 15:33:21 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, our hosts Dale and Yasmine are joined by Postmaster General, Louis DeJoy, to talk about the impacts seen across the Postal Service one year after implementing the Delivering for America (DFA) Plan. We’ll learn more about its impact on infrastructure, services offered, and opportunities for partnership growth. We’ll also talk about how leadership and strategic planning will continue to help us grow. 


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]]> The First Year of the Delivering for America Plan United States Postal Service 00:31:58 This week on Mailin' It, we’re joined by our Postmaster General, Louis DeJoy to talk about the Postal Service’s first year since implementing the Delivering for America Plan. We’ll learn more about how this 10-year transformation plan has impacted the Postal Service, plans for the future, and more! This week on Mailin' It, we’re joined by our Postmaster General, Louis DeJoy to talk about the Postal Service’s first year since implementing the Delivering for America Plan. We’ll learn more about how this 10-year transformation plan has impacted the Postal Service, plans for the future, and more! usp postal service, shipping, delivering for america, packages, usps, mail, dfa, postal service false full 15 9595bead-1b2a-49ae-a3d1-a7c49c52ac15 In-Person Proofing and Digital Fingerprints In this episode, our hosts are joined by Gary Reblin, VP of Innovative Business Technology, and Jeffrey Tackes, Director of Digital Business Services, to talk about some of the ways the Postal Service is helping fight fraud and identity theft. We’ll discuss a service called In-Person Proofing, or IPP, how it works and why it matters for customers. We’ll also talk about how the Postal Service partners with other agencies and organizations to support identify verification, hiring efforts, and more. 


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]]> Tue, 29 Mar 2022 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, our hosts are joined by Gary Reblin, VP of Innovative Business Technology, and Jeffrey Tackes, Director of Digital Business Services, to talk about some of the ways the Postal Service is helping fight fraud and identity theft. We’ll discuss a service called In-Person Proofing, or IPP, how it works and why it matters for customers. We’ll also talk about how the Postal Service partners with other agencies and organizations to support identify verification, hiring efforts, and more. 


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]]> In-Person Proofing and Digital Fingerprints United States Postal Service 00:31:00 This week on Mailin' It, we’re joined by Gary Reblin, VP of Innovative Business Technology, and Jeffrey Tackes, Director of Digital Business Services, to talk about some of the ways the Postal Service is helping fight fraud and identity theft. We’ll learn about a service called In-Person Proofing, how it works, why it matters, and the impact it has made on other agencies and organizations. This week on Mailin' It, we’re joined by Gary Reblin, VP of Innovative Business Technology, and Jeffrey Tackes, Director of Digital Business Services, to talk about some of the ways the Postal Service is helping fight fraud and identity theft. We’ll learn about a service called In-Person Proofing, how it works, why it matters, and the impact it has made on other agencies and organizations. false full 14 e3facc0d-ef35-482e-a862-cf3856ed2dff Women in Postal Service History March is Women’s History Month! In honor of this observance, our hosts Dale and Yasmine sit down with USPS Historian Jenny Lynch to talk about women in the Postal Service and the vital—often unsung—roles they’ve played from the very beginning. We'll discuss the first female postmasters, mail carriers, and women working in the Postal Service Headquarters. We'll also talk about the challenges they’ve overcome, and how their contributions have helped shape what the organization is today.


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]]> Tue, 15 Mar 2022 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ March is Women’s History Month! In honor of this observance, our hosts Dale and Yasmine sit down with USPS Historian Jenny Lynch to talk about women in the Postal Service and the vital—often unsung—roles they’ve played from the very beginning. We'll discuss the first female postmasters, mail carriers, and women working in the Postal Service Headquarters. We'll also talk about the challenges they’ve overcome, and how their contributions have helped shape what the organization is today.


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]]> Women in Postal Service History United States Postal Service 00:32:10 In honor of Women’s History Month, we're sitting down with USPS Historian Jenny Lynch to dive into the history of women in the Postal Service. We’ll talk about the first female postmasters, mail carriers and clerks, and how their contributions have helped shape what the Postal Service is today. In honor of Women’s History Month, we're sitting down with USPS Historian Jenny Lynch to dive into the history of women in the Postal Service. We’ll talk about the first female postmasters, mail carriers and clerks, and how their contributions have helped shape what the Postal Service is today. packages, usps, mail, postal service, history, womens history month, women false full 13 3d738877-c6c5-43b5-8091-b577e665f3f6 The U.S. Postal Inspection Service Fights Consumer Fraud It’s National Consumer Protection Week! In honor of this observance, we’re sitting down with Ashlea Bowens and Jessica Adams, two of our esteemed postal inspectors, to learn how the USPIS is preventing mail fraud – including taking listeners behind-the-scenes of some of our most notable cases.

We’ll talk about the significance of this week and learn about how USPIS is helping to educate consumers on mail fraud and how they can better protect themselves. We’ll also talk about the increase of “work-at-home” scams in the wake of the pandemic and share tips on how consumers can identify and report these schemes.

For more information, visit https://www.uspis.gov/ and click on Tips & Prevention.

 


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]]> Tue, 1 Mar 2022 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ It’s National Consumer Protection Week! In honor of this observance, we’re sitting down with Ashlea Bowens and Jessica Adams, two of our esteemed postal inspectors, to learn how the USPIS is preventing mail fraud – including taking listeners behind-the-scenes of some of our most notable cases.

We’ll talk about the significance of this week and learn about how USPIS is helping to educate consumers on mail fraud and how they can better protect themselves. We’ll also talk about the increase of “work-at-home” scams in the wake of the pandemic and share tips on how consumers can identify and report these schemes.

For more information, visit https://www.uspis.gov/ and click on Tips & Prevention.

 


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]]> The U.S. Postal Inspection Service Fights Consumer Fraud United States Postal Service 00:29:01 In honor of National Consumer Protection Week, we’re sitting down with two of our esteemed postal inspectors to learn how the USPIS is preventing mail fraud. We’ll talk about the significance of the week, notable scams to look out for, and how consumers can report fraud when discovered. In honor of National Consumer Protection Week, we’re sitting down with two of our esteemed postal inspectors to learn how the USPIS is preventing mail fraud. We’ll talk about the significance of the week, notable scams to look out for, and how consumers can report fraud when discovered. false full 12 dbd78435-87d8-4ef3-a039-5a27eaa7918f The National Postal Forum – More than 5 decades of spotlighting the Postal Service’s latest and greatest This week on Mailin’ It, we’re talking to the National Postal Forum’s Executive Director, Maureen Goodson. The National Postal Forum has partnered with the Postal Service for more than 50 years to drive growth and innovation throughout the mailing and shipping industry.

We’ll be talking to Maureen about the history of NPF and how their partnership with USPS has helped amplify several new postal offerings over the years – including the ZIP code. We’ll also talk about the National Postal Forum’s annual spring tradeshow, a one-of-a-kind interactive event that brings USPS managers together with their business customers to educate them in the most effective and efficient use of the products and services offered by the United States Postal Service.

For more on the National Postal Forum, please visit: https://npf.org/  


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]]> Tue, 15 Feb 2022 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ This week on Mailin’ It, we’re talking to the National Postal Forum’s Executive Director, Maureen Goodson. The National Postal Forum has partnered with the Postal Service for more than 50 years to drive growth and innovation throughout the mailing and shipping industry.

We’ll be talking to Maureen about the history of NPF and how their partnership with USPS has helped amplify several new postal offerings over the years – including the ZIP code. We’ll also talk about the National Postal Forum’s annual spring tradeshow, a one-of-a-kind interactive event that brings USPS managers together with their business customers to educate them in the most effective and efficient use of the products and services offered by the United States Postal Service.

For more on the National Postal Forum, please visit: https://npf.org/  


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]]> The National Postal Forum – More than 5 decades of spotlighting the Postal Service’s latest and greatest United States Postal Service 00:30:02 This week on Mailin’ It, we’re talking with the Maureen Goodson, Executive Director of the National Postal Forum – a longstanding partner of the United States Postal Service. We’ll learn more about NPF, its history, and how its annual spring trade show helps to connect the shipping industry with postal customers for four days of education and networking. This week on Mailin’ It, we’re talking with the Maureen Goodson, Executive Director of the National Postal Forum – a longstanding partner of the United States Postal Service. We’ll learn more about NPF, its history, and how its annual spring trade show helps to connect the shipping industry with postal customers for four days of education and networking. false full 11 9ca94e68-561b-4dd0-b5a1-5740c42a3636 Get Ready for USPS Connect We'll discuss how USPS Connect™ is addressing the growing consumer demand for quick package delivery through same day and next day local delivery options, helping Main Street to stand out in a big business market. We’ll also touch on the rollout of USPS Connect™ Regional and how large volume shippers are plugging into USPS’s extensive delivery network to ship far, fast, and smart. 


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]]> Tue, 8 Feb 2022 20:36:01 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ We'll discuss how USPS Connect™ is addressing the growing consumer demand for quick package delivery through same day and next day local delivery options, helping Main Street to stand out in a big business market. We’ll also touch on the rollout of USPS Connect™ Regional and how large volume shippers are plugging into USPS’s extensive delivery network to ship far, fast, and smart. 


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]]> Get Ready for USPS Connect United States Postal Service 00:31:56 This week on Mailin' It, we're sitting down with Jakki Krage Strako, USPS Chief Commerce and Business Solutions Officer, to introduce the new USPS Connect program - helping businesses meet today's e-commerce expectations. This week on Mailin' It, we're sitting down with Jakki Krage Strako, USPS Chief Commerce and Business Solutions Officer, to introduce the new USPS Connect program - helping businesses meet today's e-commerce expectations. us postal service, connect returns, shipping, packages, usps, mail, connect national, connect mail, connect local, connect regional, usps connect false full 10 8ca334c1-520b-4e42-af96-0b302b2304bd Managing One of the World’s Most Iconic Brands From appearances on apparel to toys to non-fungible tokens, the USPS is one of the world's most iconic brands. 

Join us as speak with Amity Kirby, Manager of Licensing at USPS. We'll learn how USPS found its way onto trendsetting apparel, how licensing opportunities can help introduce the USPS to new audiences, and hear about some of our most successful collaborations.

To learn more on licensing with USPS visit: https://about.usps.com/licensing/commercial-program.htm


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]]> Tue, 18 Jan 2022 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ From appearances on apparel to toys to non-fungible tokens, the USPS is one of the world's most iconic brands. 

Join us as speak with Amity Kirby, Manager of Licensing at USPS. We'll learn how USPS found its way onto trendsetting apparel, how licensing opportunities can help introduce the USPS to new audiences, and hear about some of our most successful collaborations.

To learn more on licensing with USPS visit: https://about.usps.com/licensing/commercial-program.htm


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]]> Managing One of the World’s Most Iconic Brands United States Postal Service 00:29:09 This week, we're talking with Amity Kirby, Manager of Licensing at USPS, to learn about managing one of the world's most iconic brands. This week, we're talking with Amity Kirby, Manager of Licensing at USPS, to learn about managing one of the world's most iconic brands. false full 9 b20ed1ec-f3c1-4a9e-91d6-a74f4d403c65 America’s oldest law enforcement agency: The United States Postal Inspection Service Long Summary: The U.S. Postal Inspection Service is responsible for protecting the Postal Service’s employees, infrastructure, and customers by enforcing laws that prevent people from using the Postal Service to commit crimes. As America’s first federal law enforcement agency, the Postal Inspection Service has a long proud history of fighting crime against those who would attack our postal system.

In this episode, our hosts are joined by Chief Postal Inspector Gary Barksdale to learn about the incredible role of the Postal Inspection Service, tips on what you can do to avoid becoming a victim of mail fraud, and the various careers available at the Postal Inspection Service.

United States Postal Inspection Service (uspis.gov)


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]]> Tue, 4 Jan 2022 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ Long Summary: The U.S. Postal Inspection Service is responsible for protecting the Postal Service’s employees, infrastructure, and customers by enforcing laws that prevent people from using the Postal Service to commit crimes. As America’s first federal law enforcement agency, the Postal Inspection Service has a long proud history of fighting crime against those who would attack our postal system.

In this episode, our hosts are joined by Chief Postal Inspector Gary Barksdale to learn about the incredible role of the Postal Inspection Service, tips on what you can do to avoid becoming a victim of mail fraud, and the various careers available at the Postal Inspection Service.

United States Postal Inspection Service (uspis.gov)


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]]> America’s oldest law enforcement agency: The United States Postal Inspection Service United States Postal Service 00:29:20 In this episode, our hosts are joined by Chief Postal Inspector Gary Barksdale to learn about America’s first federal law enforcement agency, the U.S. Postal Inspection Service. We’ll take a deep dive into the role the USPIS plays in fighting crime and learn about the various careers available within the agency. In this episode, our hosts are joined by Chief Postal Inspector Gary Barksdale to learn about America’s first federal law enforcement agency, the U.S. Postal Inspection Service. We’ll take a deep dive into the role the USPIS plays in fighting crime and learn about the various careers available within the agency. shipping, inspection service, usps, mail, gary barksdale, uspis false full 8 f15bd13c-b69f-4d23-a21c-a07bb546501a Operation Santa As the holidays approach, the United States Postal Service is gearing up for one of its most beloved charitable programs—Operation Santa®. Created in 1912 to help those in need during the holidays, the program facilitates the adoption of letters to Santa to make children’s holiday wishes come true. 

This week, our hosts chat with Chris Karpenko, Executive Director of Brand Marketing and Sue Brennan, Senior Public Relations Representative about the origin of this iconic social cause, how it works, and its impact on communities in need. Our guests also share ways we can all get involved to spread some cheer this holiday season.

USPSOperationSanta.com

https://www.dearsanta.movie


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]]> Tue, 7 Dec 2021 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ As the holidays approach, the United States Postal Service is gearing up for one of its most beloved charitable programs—Operation Santa®. Created in 1912 to help those in need during the holidays, the program facilitates the adoption of letters to Santa to make children’s holiday wishes come true. 

This week, our hosts chat with Chris Karpenko, Executive Director of Brand Marketing and Sue Brennan, Senior Public Relations Representative about the origin of this iconic social cause, how it works, and its impact on communities in need. Our guests also share ways we can all get involved to spread some cheer this holiday season.

USPSOperationSanta.com

https://www.dearsanta.movie


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]]> Operation Santa United States Postal Service 00:29:20 As the holidays approach, the United States Postal Service is gearing up for one of its most beloved programs—Operation Santa®. This week, our hosts chat with Chris Karpenko, Executive Director of Brand Marketing and Sue Brennan, Senior Public Relations Representative about the origin of the program, how it works, and its impact on communities in need. As the holidays approach, the United States Postal Service is gearing up for one of its most beloved programs—Operation Santa®. This week, our hosts chat with Chris Karpenko, Executive Director of Brand Marketing and Sue Brennan, Senior Public Relations Representative about the origin of the program, how it works, and its impact on communities in need. false full 6 113cd7fd-f4f4-472b-b30f-77fcea28b2f9 Preparing for the Holiday Mailing Season It’s the most wonderful time of the year! In this week’s episode, Isaac Cronkhite (USPS Chief Logistics and Processing Operations Officer) and Josh Colin (USPS Chief Retail and Delivery Operations Officer) chat with our hosts, Yasmine and Dale, to take listeners behind-the-scenes of USPS holiday preparations.

Listen in as we learn more about what a typical holiday season looks like for USPS, the unique challenges of the 2020 holiday season, and the adjustments the Postal Service has made to ensure smooth holiday deliveries this season.


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]]> Tue, 23 Nov 2021 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ It’s the most wonderful time of the year! In this week’s episode, Isaac Cronkhite (USPS Chief Logistics and Processing Operations Officer) and Josh Colin (USPS Chief Retail and Delivery Operations Officer) chat with our hosts, Yasmine and Dale, to take listeners behind-the-scenes of USPS holiday preparations.

Listen in as we learn more about what a typical holiday season looks like for USPS, the unique challenges of the 2020 holiday season, and the adjustments the Postal Service has made to ensure smooth holiday deliveries this season.


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]]> Preparing for the Holiday Mailing Season United States Postal Service 00:30:34 This week, we are speaking with USPS EVPs Isaac Cronkhite and Josh Colin about prepping the Postal Service network for the holiday season. We’ll talk about learnings from the 2020 holiday delivery season, as well as improvements we’ve made to ensure smooth holiday deliveries this year. This week, we are speaking with USPS EVPs Isaac Cronkhite and Josh Colin about prepping the Postal Service network for the holiday season. We’ll talk about learnings from the 2020 holiday delivery season, as well as improvements we’ve made to ensure smooth holiday deliveries this year. shipping, packages, peak, mailing, usps, holiday false full 5 449b1071-2e85-48ee-b3f1-be5fc840a0f8 An interview with Postmaster General Louis DeJoy On this episode of Mailin’ It, we’re sitting down with the 75th Postmaster General, Louis DeJoy. Join us as we learn about his career as an entrepreneur, his transition into his role at the Postal Service, and what he loves most about his role as PMG.

We’ll also be talking to Louis about the Delivering for America plan, including the 10-year transformation that USPS is undergoing and where the organization is headed in the future.

Read more about the Postal Service’s 10-year plan here: https://about.usps.com/what/strategic-plans/delivering-for-america/

 


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]]> Thu, 11 Nov 2021 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ On this episode of Mailin’ It, we’re sitting down with the 75th Postmaster General, Louis DeJoy. Join us as we learn about his career as an entrepreneur, his transition into his role at the Postal Service, and what he loves most about his role as PMG.

We’ll also be talking to Louis about the Delivering for America plan, including the 10-year transformation that USPS is undergoing and where the organization is headed in the future.

Read more about the Postal Service’s 10-year plan here: https://about.usps.com/what/strategic-plans/delivering-for-america/

 


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]]> An interview with Postmaster General Louis DeJoy United States Postal Service 00:32:51 On this episode of Mailin' It, we're talking to the 75th Postmaster General, Louis DeJoy, about his early entrepreneurial career, the Delivering for America transformation, and the future of USPS. On this episode of Mailin' It, we're talking to the 75th Postmaster General, Louis DeJoy, about his early entrepreneurial career, the Delivering for America transformation, and the future of USPS. false full 4 8baf9730-9e30-46a4-a9b5-7fc16ec833bf Mail’s Digital Dimension - Informed Delivery In this episode of Mailin’ It, our hosts Yasmine and Dale chat with Bob Dixon, Product Technology Innovation Director for USPS, about one of the Postal Service’s flagship mail innovations of the past few years – Informed Delivery. With over 43 million subscribers, and 1 million more signing up each month, Informed Delivery has quickly become the way to learn what’s coming to your mailbox by looking at your inbox. 

We'll take a deep dive into how customers and marketers are combining mail and digital with Informed Delivery, and how the Postal service's ongoing investments in technology help make USPS more relevant in the digital world.

Learn more about Informed Delivery: https://informeddelivery.usps.com/box/pages/intro/start.action


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]]> Tue, 26 Oct 2021 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode of Mailin’ It, our hosts Yasmine and Dale chat with Bob Dixon, Product Technology Innovation Director for USPS, about one of the Postal Service’s flagship mail innovations of the past few years – Informed Delivery. With over 43 million subscribers, and 1 million more signing up each month, Informed Delivery has quickly become the way to learn what’s coming to your mailbox by looking at your inbox. 

We'll take a deep dive into how customers and marketers are combining mail and digital with Informed Delivery, and how the Postal service's ongoing investments in technology help make USPS more relevant in the digital world.

Learn more about Informed Delivery: https://informeddelivery.usps.com/box/pages/intro/start.action


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]]> Mail’s Digital Dimension - Informed Delivery United States Postal Service 00:31:45 On this episode, our hosts Yasmine and Dale chat with Bob Dixon, Product Technology Innovation Director for USPS, about one of the Postal Service’s flagship mail innovations of the past few years – Informed Delivery! On this episode, our hosts Yasmine and Dale chat with Bob Dixon, Product Technology Innovation Director for USPS, about one of the Postal Service’s flagship mail innovations of the past few years – Informed Delivery! false full 3 bea74dc2-9e6e-49fe-8915-a1341bc56dd3 America’s First Communications Network In this episode, our hosts Yasmine and Dale chat with USPS Historian Jenny Lynch about how the U.S. Postal Service became America’s first communications network. Join us as we walk through the decades, from the 1692 introduction of a postal system in the American colonies, to the role posts played in the American Revolution, and the 1775 appointment of Benjamin Franklin as the first Postmaster General of the U.S. Postal Service we know today.

We’ll talk about the rising political tensions between the British and the colonies, and how the establishment of the U.S. Postal Service helped to preserve the freedoms we hold dear today.

To learn more about the history of the U.S. Postal Service, visit https://about.usps.com/who-we-are/postal-history/


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]]> Tue, 12 Oct 2021 16:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ In this episode, our hosts Yasmine and Dale chat with USPS Historian Jenny Lynch about how the U.S. Postal Service became America’s first communications network. Join us as we walk through the decades, from the 1692 introduction of a postal system in the American colonies, to the role posts played in the American Revolution, and the 1775 appointment of Benjamin Franklin as the first Postmaster General of the U.S. Postal Service we know today.

We’ll talk about the rising political tensions between the British and the colonies, and how the establishment of the U.S. Postal Service helped to preserve the freedoms we hold dear today.

To learn more about the history of the U.S. Postal Service, visit https://about.usps.com/who-we-are/postal-history/


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]]> America’s First Communications Network United States Postal Service 00:31:23 On this episode of Mailin’ It, take a step back in time with USPS Historian Jenny Lynch to learn about the early days of the U.S. Postal Service. We’ll talk about the role posts played in the American Revolution, how these events shaped the founders’ ideas about the way the U.S. Postal Service should support the new nation, and how those ideas are still present and relevant today. On this episode of Mailin’ It, take a step back in time with USPS Historian Jenny Lynch to learn about the early days of the U.S. Postal Service. We’ll talk about the role posts played in the American Revolution, how these events shaped the founders’ ideas about the way the U.S. Postal Service should support the new nation, and how those ideas are still present and relevant today. shipping, usps, mail, ben franklin, postal service, history, american revolution false full 2 57cd619f-6445-4fcf-9328-c62c50e2b277 An Ode to the ZIP Code Join us as we chat with the Smithsonian’s National Post Museum curator, Lynn Heidelbaugh, to examine one of the biggest game changers in the modernization of the Postal Service—the ZIP Code. We’ll talk about how a seemingly innocuous string of digits helped to increase delivery performance, as well as how USPS inspired nationwide adoption of the ZIP Code, including the introduction of Mr. ZIP! Hear how the ZIP Code was promoted, the reception it received from the public and mailing industry. 

Our hosts Dale Parsan and Yasmine Di Giulio go deep into the ZIP Code with Lynn Heidelbaugh on this episode of Mailin' It!


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]]> Tue, 28 Sep 2021 15:00:00 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ Join us as we chat with the Smithsonian’s National Post Museum curator, Lynn Heidelbaugh, to examine one of the biggest game changers in the modernization of the Postal Service—the ZIP Code. We’ll talk about how a seemingly innocuous string of digits helped to increase delivery performance, as well as how USPS inspired nationwide adoption of the ZIP Code, including the introduction of Mr. ZIP! Hear how the ZIP Code was promoted, the reception it received from the public and mailing industry. 

Our hosts Dale Parsan and Yasmine Di Giulio go deep into the ZIP Code with Lynn Heidelbaugh on this episode of Mailin' It!


Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

]]> An Ode to the ZIP Code United States Postal Service 00:38:19 Join us as we chat with the Smithsonian’s National Postal Museum curator, Lynn Heidelbaugh, to examine one of the biggest game changers in the modernization of the Postal Service—the ZIP Code. We’ll talk about how a seemingly innocuous string of digits helped to increase delivery performance, as well as how USPS inspired nationwide adoption of the ZIP Code, including the introduction of Mr. ZIP! Join us as we chat with the Smithsonian’s National Postal Museum curator, Lynn Heidelbaugh, to examine one of the biggest game changers in the modernization of the Postal Service—the ZIP Code. We’ll talk about how a seemingly innocuous string of digits helped to increase delivery performance, as well as how USPS inspired nationwide adoption of the ZIP Code, including the introduction of Mr. ZIP! shipping, usps, mail, postal service, zip code false full 1 88696a07-318f-417d-8244-638f5a55ef06 Mailin It! Trailer Our goal with Mailin’ It! is to help you better understand the vital, yet often overlooked, role the U.S. Postal Service plays in keeping us connected. To do that, we’ll speak with experts about the latest and greatest going on at the U.S. Postal Service. We’ll also delve into the Postal Service’s fascinating history and its impact on American life today.

Some episodes will take a fun look at the Postal Service’s history, which dates back before the American Revolution. In other episodes, we’ll talk about Postal Service innovations past and present.

We’ll also take you behind the scenes to hear from key leaders, decision makers and other members of the USPS community who are charting a new course for the Postal Service.

Join us for Mailin’ It! 


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]]> Mon, 20 Sep 2021 18:35:52 +0000 mediacenter@usps.gov (United States Postal Service) https://about.usps.com/newsroom/ Our goal with Mailin’ It! is to help you better understand the vital, yet often overlooked, role the U.S. Postal Service plays in keeping us connected. To do that, we’ll speak with experts about the latest and greatest going on at the U.S. Postal Service. We’ll also delve into the Postal Service’s fascinating history and its impact on American life today.

Some episodes will take a fun look at the Postal Service’s history, which dates back before the American Revolution. In other episodes, we’ll talk about Postal Service innovations past and present.

We’ll also take you behind the scenes to hear from key leaders, decision makers and other members of the USPS community who are charting a new course for the Postal Service.

Join us for Mailin’ It! 


Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

]]> Mailin It! Trailer United States Postal Service 00:01:15 Welcome to the U.S. Postal Service's official podcast. Meet Karla Kirby and Jeff Marino as they describe what this podcast series is all about. Welcome to the U.S. Postal Service's official podcast. Meet Karla Kirby and Jeff Marino as they describe what this podcast series is all about. shipping, stamps, packages, usps, u.s. postal service, mail, postal service false trailer