https://simplecast.com The 351 Leading Massachusetts into the future will take the talent, dedication, and hard work of leaders from all of our 351 cities and towns. Our mission at the Massachusetts Municipal Association is to help those leaders deal with some of the toughest issues in the state. On this podcast, hosts Adam Chapdelaine, executive director of the MMA, and John Ouellette, communications director at the MMA, speak with the innovators and experts who are leading the Commonwealth forward and working to make it stronger. New episodes drop every other Tuesday. To learn more about the MMA: www.mma.org 2025 - The 351 en Tue, 28 Apr 2026 11:00:00 +0000 Tue, 28 Apr 2026 11:00:15 +0000 https://the-351.simplecast.com The 351 https://image.simplecastcdn.com/images/2268592d-2a9c-4815-a765-979537ba964e/c984b532-5669-49a4-84eb-989693e896da/3000x3000/the351-cover-3000x3000-sharp-20corners.jpg?aid=rss_feed https://the-351.simplecast.com episodic Leading Massachusetts into the future will take the talent, dedication, and hard work of leaders from all of our 351 cities and towns. Our mission at the Massachusetts Municipal Association is to help those leaders deal with some of the toughest issues in the state. On this podcast, hosts Adam Chapdelaine, executive director of the MMA, and John Ouellette, communications director at the MMA, speak with the innovators and experts who are leading the Commonwealth forward and working to make it stronger. New episodes drop every other Tuesday. To learn more about the MMA: www.mma.org Adam Chapdelaine, John Ouellette false https://feeds.simplecast.com/VnQ01akK massachusetts, municipal, town government, local government, massachusetts municipal association, city government Massachusetts Municipal Association the351@mma.org d70dcdb5-7ac5-4fd0-8b6a-19940d55174c The Quest for More Affordable Health Care in Massachusetts Massachusetts is home to some of the best health care in the world, but it’s also one of the most expensive places to get it. Sarah Iselin, President and CEO of Blue Cross Blue Shield of Massachusetts, unpacks what’s driving the surge in health care costs, and shares how insurers, providers, and policymakers are responding — and why none of the solutions come without trade-offs. The conversation digs into the real-world impact on municipal budgets, the limits of shifting costs to consumers, and the difficult choices leaders are facing between funding health care and investing in their communities. Iselin outlines where innovation is creating hope — from new care models and digital tools to prevention, primary care investment, and stronger collaboration across the system.

For Further Reading: 

Health care costs: Defining the challenge and finding solutions: https://www.mma.org/advocacy/health-care-costs-defining-the-challenge-and-finding-solutions/

Multiple factors contribute to rising health care costs: https://www.mma.org/multiple-factors-contribute-to-rising-health-care-costs/

MMA forum explores health cost drivers, possible remedies: https://www.mma.org/mma-forum-explores-health-cost-drivers-possible-remedies/

Blue Cross CEO says she's taking cost controls seriously in negotiations with hospitals: https://www.bostonglobe.com/2025/11/24/business/blue-cross-health-care-costs/

The urgency of tackling health care affordability: https://commonwealthbeacon.org/opinion/the-urgency-of-tackling-health-care-affordability/

To learn more about the MMA: www.mma.org

]]> Tue, 28 Apr 2026 11:00:00 +0000 the351@mma.org (John Ouellette, Adam Chapdelaine, Sarah Iselin) https://the-351.simplecast.com/episodes/the-quest-for-more-affordable-health-care-in-massachusetts-K7DhhCp0 Massachusetts is home to some of the best health care in the world, but it’s also one of the most expensive places to get it. Sarah Iselin, President and CEO of Blue Cross Blue Shield of Massachusetts, unpacks what’s driving the surge in health care costs, and shares how insurers, providers, and policymakers are responding — and why none of the solutions come without trade-offs. The conversation digs into the real-world impact on municipal budgets, the limits of shifting costs to consumers, and the difficult choices leaders are facing between funding health care and investing in their communities. Iselin outlines where innovation is creating hope — from new care models and digital tools to prevention, primary care investment, and stronger collaboration across the system.

For Further Reading: 

Health care costs: Defining the challenge and finding solutions: https://www.mma.org/advocacy/health-care-costs-defining-the-challenge-and-finding-solutions/

Multiple factors contribute to rising health care costs: https://www.mma.org/multiple-factors-contribute-to-rising-health-care-costs/

MMA forum explores health cost drivers, possible remedies: https://www.mma.org/mma-forum-explores-health-cost-drivers-possible-remedies/

Blue Cross CEO says she's taking cost controls seriously in negotiations with hospitals: https://www.bostonglobe.com/2025/11/24/business/blue-cross-health-care-costs/

The urgency of tackling health care affordability: https://commonwealthbeacon.org/opinion/the-urgency-of-tackling-health-care-affordability/

To learn more about the MMA: www.mma.org

]]> The Quest for More Affordable Health Care in Massachusetts John Ouellette, Adam Chapdelaine, Sarah Iselin 00:43:57 Massachusetts is home to some of the best health care in the world, but it’s also one of the most expensive places to get it. Sarah Iselin, President and CEO of Blue Cross Blue Shield of Massachusetts, unpacks what’s driving the surge in health care costs, and shares how insurers, providers, and policymakers are responding — and why none of the solutions come without trade-offs. The conversation digs into the real-world impact on municipal budgets, the limits of shifting costs to consumers, and the difficult choices leaders are facing between funding health care and investing in their communities. Iselin outlines where innovation is creating hope — from new care models and digital tools to prevention, primary care investment, and stronger collaboration across the system. Massachusetts is home to some of the best health care in the world, but it’s also one of the most expensive places to get it. Sarah Iselin, President and CEO of Blue Cross Blue Shield of Massachusetts, unpacks what’s driving the surge in health care costs, and shares how insurers, providers, and policymakers are responding — and why none of the solutions come without trade-offs. The conversation digs into the real-world impact on municipal budgets, the limits of shifting costs to consumers, and the difficult choices leaders are facing between funding health care and investing in their communities. Iselin outlines where innovation is creating hope — from new care models and digital tools to prevention, primary care investment, and stronger collaboration across the system. healthcare, massachusetts false full 13 3200a7e5-0233-47b7-9468-adab0ffb22a0 Inside the Work the Inspector General Does for Massachusetts While safeguarding the public trust and preventing fraud, waste, and abuse is an essential role in the Commonwealth, Inspector General Jeff Shapiro is also on a mission to build relationships across the state and become a more collaborative, forward-looking partner for state agencies and cities and towns. He explains his “listening tour” approach — he has visited 100-plus communities so far to understand their challenges firsthand. From procurement hurdles in small towns to the realities of managing limited staff and resources, Shapiro emphasizes that most public employees are deeply committed to doing the right thing — and that education, training, and prevention are vital tools to get there.

For Further Reading: 

More about the Inspector General: https://www.mass.gov/info-details/jeffrey-s-shapiro-inspector-general-of-massachusetts

Inspector General releases first in series of advisories for municipal officials: https://www.mma.org/inspector-general-releases-first-in-series-of-advisories-for-municipal-officials/

To learn more about the MMA: www.mma.org

]]> Tue, 14 Apr 2026 09:00:00 +0000 the351@mma.org (Adam Chapdelaine, John Ouellette, Jeffrey Shapiro) https://the-351.simplecast.com/episodes/inside-the-work-the-inspector-general-does-for-massachusetts-GEt6kAzn While safeguarding the public trust and preventing fraud, waste, and abuse is an essential role in the Commonwealth, Inspector General Jeff Shapiro is also on a mission to build relationships across the state and become a more collaborative, forward-looking partner for state agencies and cities and towns. He explains his “listening tour” approach — he has visited 100-plus communities so far to understand their challenges firsthand. From procurement hurdles in small towns to the realities of managing limited staff and resources, Shapiro emphasizes that most public employees are deeply committed to doing the right thing — and that education, training, and prevention are vital tools to get there.

For Further Reading: 

More about the Inspector General: https://www.mass.gov/info-details/jeffrey-s-shapiro-inspector-general-of-massachusetts

Inspector General releases first in series of advisories for municipal officials: https://www.mma.org/inspector-general-releases-first-in-series-of-advisories-for-municipal-officials/

To learn more about the MMA: www.mma.org

]]> Inside the Work the Inspector General Does for Massachusetts Adam Chapdelaine, John Ouellette, Jeffrey Shapiro 00:30:57 While safeguarding the public trust and preventing fraud, waste, and abuse is an essential role in the Commonwealth, Inspector General Jeff Shapiro is also on a mission to build relationships across the state and become a more collaborative, forward-looking partner for state agencies and cities and towns. While safeguarding the public trust and preventing fraud, waste, and abuse is an essential role in the Commonwealth, Inspector General Jeff Shapiro is also on a mission to build relationships across the state and become a more collaborative, forward-looking partner for state agencies and cities and towns. local government, massachusetts, inspector general false full 12 f17ff667-7128-42e1-a75f-805d8e96758c Local Leaders Innovate to Provide Services Each year, the MMA recognizes cities and towns that have developed unique and creative projects and programs to increase the effectiveness of local government. In this episode, we hear from this year’s winners: Amherst’s Movement and Mentoring program, the Andover at Work photography exhibit, and the North Attleborough/YMCA food pantry.

For Further Reading: 


More about the 2026 winners: 

https://www.mma.org/amhersts-movement-and-mentoring-program-gives-students-an-early-morning-boost/

https://www.mma.org/andover-at-work-exhibit-celebrates-municipal-work/

https://www.mma.org/north-attleborough-local-ymca-partner-to-address-food-insecurity/

To learn more about the MMA: www.mma.org

]]> Tue, 7 Apr 2026 11:00:00 +0000 the351@mma.org (John Ouellette, Adam Chapdelaine) https://the-351.simplecast.com/episodes/local-leaders-innovate-to-provide-services-EM1Thr3_ Each year, the MMA recognizes cities and towns that have developed unique and creative projects and programs to increase the effectiveness of local government. In this episode, we hear from this year’s winners: Amherst’s Movement and Mentoring program, the Andover at Work photography exhibit, and the North Attleborough/YMCA food pantry.

For Further Reading: 


More about the 2026 winners: 

https://www.mma.org/amhersts-movement-and-mentoring-program-gives-students-an-early-morning-boost/

https://www.mma.org/andover-at-work-exhibit-celebrates-municipal-work/

https://www.mma.org/north-attleborough-local-ymca-partner-to-address-food-insecurity/

To learn more about the MMA: www.mma.org

]]> Local Leaders Innovate to Provide Services John Ouellette, Adam Chapdelaine 00:46:35 Each year, the MMA recognizes cities and towns that have developed unique and creative projects and programs to increase the effectiveness of local government. In this episode, we hear from this year’s winners: Amherst’s Movement and Mentoring program, the Andover at Work photography exhibit, and the North Attleborough/YMCA food pantry. Each year, the MMA recognizes cities and towns that have developed unique and creative projects and programs to increase the effectiveness of local government. In this episode, we hear from this year’s winners: Amherst’s Movement and Mentoring program, the Andover at Work photography exhibit, and the North Attleborough/YMCA food pantry. false full 11 18382745-33e1-4676-929b-e4913e3103e4 How Equity Affects Everyone in Massachusetts Communities Jill Harvey is on a mission to help local leaders move beyond buzzwords and translate diversity, equity, and inclusion into real policies and actions. As the MMA’s first Chief Equity Officer, she shares the work she’s been doing across cities and towns in the state to help them realize how equity shows up in everyday decisions — from snow removal and trash collection to accessibility and community engagement. She shares how progress should be measured, what success looks like, and why she remains hopeful about the future of communities working to ensure that everyone has what they need to thrive.

For Further Reading: 

More about Jill and her DEI work: https://www.mma.org/jillian-harvey-to-become-the-mmas-1st-equity-officer

https://www.mma.org/resource/demystifying-dei-legal-dei-practices-and-how-to-apply-them-to-your-community

 (webinar)

To learn more about the MMA: www.mma.org

]]> Tue, 31 Mar 2026 09:00:00 +0000 the351@mma.org (John Ouellette, Adam Chapdelaine, Jill Harvey) https://the-351.simplecast.com/episodes/how-equity-affects-everyone-in-massachusetts-communities-g_QdvXyY Jill Harvey is on a mission to help local leaders move beyond buzzwords and translate diversity, equity, and inclusion into real policies and actions. As the MMA’s first Chief Equity Officer, she shares the work she’s been doing across cities and towns in the state to help them realize how equity shows up in everyday decisions — from snow removal and trash collection to accessibility and community engagement. She shares how progress should be measured, what success looks like, and why she remains hopeful about the future of communities working to ensure that everyone has what they need to thrive.

For Further Reading: 

More about Jill and her DEI work: https://www.mma.org/jillian-harvey-to-become-the-mmas-1st-equity-officer

https://www.mma.org/resource/demystifying-dei-legal-dei-practices-and-how-to-apply-them-to-your-community

 (webinar)

To learn more about the MMA: www.mma.org

]]> How Equity Affects Everyone in Massachusetts Communities John Ouellette, Adam Chapdelaine, Jill Harvey 00:35:35 Jill Harvey is on a mission to help local leaders move beyond buzzwords and translate diversity, equity, and inclusion into real policies and actions. As the MMA’s first Chief Equity Officer, she shares the work she’s been doing across cities and towns in the state to help them realize how equity shows up in everyday decisions — from snow removal and trash collection to accessibility and community engagement. She shares how progress should be measured, what success looks like, and why she remains hopeful about the future of communities working to ensure that everyone has what they need to thrive. Jill Harvey is on a mission to help local leaders move beyond buzzwords and translate diversity, equity, and inclusion into real policies and actions. As the MMA’s first Chief Equity Officer, she shares the work she’s been doing across cities and towns in the state to help them realize how equity shows up in everyday decisions — from snow removal and trash collection to accessibility and community engagement. She shares how progress should be measured, what success looks like, and why she remains hopeful about the future of communities working to ensure that everyone has what they need to thrive. equity, inclusion, dei, massachusetts false full 10 8c476b49-9436-43f3-aa19-3b9b7fd90006 Inside the Network Supporting Massachusetts’ Small Town Leaders The majority of Massachusetts cities and towns have fewer than 12,000 residents — but they’re still responsible for delivering the same services as larger communities. Ryan McLane of Carlisle and Denise Dembkoski of Stow, leaders of Small Town Administrators of Massachusetts (STAM), talk about what it really takes to run a small town. From staffing challenges and tight budgets to navigating volunteer boards and complex governance structures, they unpack the unique challenges — and surprising advantages — of municipal leadership in smaller communities. They’ll also share how STAM helps town administrators learn from one another, and builds a pipeline of future municipal leaders to drive meaningful progress.

For Further Reading: 

Learn more about STAM: https://www.mma.org/members/managers/small-town-administrators-of-massachusetts/

To learn more about the MMA: www.mma.org

]]> Tue, 17 Mar 2026 11:00:00 +0000 the351@mma.org (Adam Chapdelaine, John Ouellette, Ryan McLane, Denise Dembkoski) https://the-351.simplecast.com/episodes/inside-the-network-supporting-massachusetts-small-town-leaders-gN9fpgnV The majority of Massachusetts cities and towns have fewer than 12,000 residents — but they’re still responsible for delivering the same services as larger communities. Ryan McLane of Carlisle and Denise Dembkoski of Stow, leaders of Small Town Administrators of Massachusetts (STAM), talk about what it really takes to run a small town. From staffing challenges and tight budgets to navigating volunteer boards and complex governance structures, they unpack the unique challenges — and surprising advantages — of municipal leadership in smaller communities. They’ll also share how STAM helps town administrators learn from one another, and builds a pipeline of future municipal leaders to drive meaningful progress.

For Further Reading: 

Learn more about STAM: https://www.mma.org/members/managers/small-town-administrators-of-massachusetts/

To learn more about the MMA: www.mma.org

]]> Inside the Network Supporting Massachusetts’ Small Town Leaders Adam Chapdelaine, John Ouellette, Ryan McLane, Denise Dembkoski 00:30:04 The majority of Massachusetts cities and towns have fewer than 12,000 residents — but they’re still responsible for delivering the same services as larger communities. Ryan McLane of Carlisle and Denise Dembkoski of Stow, leaders of Small Town Administrators of Massachusetts (STAM), talk about what it really takes to run a small town. From staffing challenges and tight budgets to navigating volunteer boards and complex governance structures, they unpack the unique challenges — and surprising advantages — of municipal leadership in smaller communities. They’ll also share how STAM helps town administrators learn from one another, and builds a pipeline of future municipal leaders to drive meaningful progress. The majority of Massachusetts cities and towns have fewer than 12,000 residents — but they’re still responsible for delivering the same services as larger communities. Ryan McLane of Carlisle and Denise Dembkoski of Stow, leaders of Small Town Administrators of Massachusetts (STAM), talk about what it really takes to run a small town. From staffing challenges and tight budgets to navigating volunteer boards and complex governance structures, they unpack the unique challenges — and surprising advantages — of municipal leadership in smaller communities. They’ll also share how STAM helps town administrators learn from one another, and builds a pipeline of future municipal leaders to drive meaningful progress. municipality, towns, town government, massachusetts false full 9 43928f0c-5c32-4a36-b8c4-ed7f2eb1df11 Legislative Advocacy for All Massachusetts Communities As Massachusetts heads into the final stretch of its two-year legislative session, the stakes for cities and towns across the Commonwealth couldn’t be higher.

MMA Legislative Director Dave Koffman helps unpack the key municipal priorities currently pending on Beacon Hill — from public education funding and local aid in the Fiscal 2027 state budget to long-term investments in roads, bridges, and critical infrastructure. He speaks about how local leaders can help shape meaningful policy solutions, and offers a behind-the-scenes look at how the MMA advocates for all 351 cities and towns.

For Further Reading: 

Navigating the Storm: Charting a Course Toward Fiscal Stability: https://www.mma.org/resources/a-perfect-storm-cities-and-towns-face-historic-fiscal-pressures/

MMA offers policy recommendations to address fiscal ‘Perfect Storm’ facing municipalities: https://www.mma.org/mma-offers-policy-recommendations-to-address-fiscal-perfect-storm-facing-municipalities/

MMA Legislative Package: https://www.mma.org/advocacy/mma-legislative-package/

To learn more about the MMA: www.mma.org

]]> Tue, 3 Mar 2026 14:09:49 +0000 the351@mma.org (Adam Chapdelaine, John Ouellette, Dave Koffman) https://the-351.simplecast.com/episodes/legislative-advocacy-for-all-massachusetts-communities-fwOqG93C As Massachusetts heads into the final stretch of its two-year legislative session, the stakes for cities and towns across the Commonwealth couldn’t be higher.

MMA Legislative Director Dave Koffman helps unpack the key municipal priorities currently pending on Beacon Hill — from public education funding and local aid in the Fiscal 2027 state budget to long-term investments in roads, bridges, and critical infrastructure. He speaks about how local leaders can help shape meaningful policy solutions, and offers a behind-the-scenes look at how the MMA advocates for all 351 cities and towns.

For Further Reading: 

Navigating the Storm: Charting a Course Toward Fiscal Stability: https://www.mma.org/resources/a-perfect-storm-cities-and-towns-face-historic-fiscal-pressures/

MMA offers policy recommendations to address fiscal ‘Perfect Storm’ facing municipalities: https://www.mma.org/mma-offers-policy-recommendations-to-address-fiscal-perfect-storm-facing-municipalities/

MMA Legislative Package: https://www.mma.org/advocacy/mma-legislative-package/

To learn more about the MMA: www.mma.org

]]> Legislative Advocacy for All Massachusetts Communities Adam Chapdelaine, John Ouellette, Dave Koffman 00:30:30 As Massachusetts heads into the final stretch of its two-year legislative session, the stakes for cities and towns across the Commonwealth couldn’t be higher. MMA Legislative Director Dave Koffman helps unpack the key municipal priorities currently pending on Beacon Hill — from public education funding and local aid in the Fiscal 2027 state budget to long-term investments in roads, bridges, and critical infrastructure. He speaks about how local leaders can help shape meaningful policy solutions, and offers a behind-the-scenes look at how the MMA advocates for all 351 cities and towns. As Massachusetts heads into the final stretch of its two-year legislative session, the stakes for cities and towns across the Commonwealth couldn’t be higher. MMA Legislative Director Dave Koffman helps unpack the key municipal priorities currently pending on Beacon Hill — from public education funding and local aid in the Fiscal 2027 state budget to long-term investments in roads, bridges, and critical infrastructure. He speaks about how local leaders can help shape meaningful policy solutions, and offers a behind-the-scenes look at how the MMA advocates for all 351 cities and towns. legislation, state house, massachusetts, advocacy, state government false full 8 2a2b430e-8ee3-4187-8e95-9704c22f4148 Takeaways from Connect 351 From 1,400 attendees and 377 first-time participants to viral videos, fiery “Burning Questions,” and remarks from state and national leaders, this year’s Connect 351 event showcased both the scale and the spirit of local government in Massachusetts.

In this episode, MMA Deputy Executive Director Katie McCue joins Adam and John to reflect on the moments, messages, and momentum from this year’s annual Massachusetts Municipal Association conference.

You’ll hear why national leaders say the collaboration between local and state government in Massachusetts stands out across the country, how members are rallying around the MMA’s “Perfect Storm” report, and what it means to advocate collectively in challenging times.

Plus, reflections on the event from Danvers Assistant Town Manager and Communications Director Jen Breaker, Sharon Select Board Chair Kiana Baskin, and Ashfield Town Administrator Paul McLatchy III.

For Further Reading:

Learn more about the event: https://www.mma.org/connect-351/

To learn more about the MMA: www.mma.org

]]> Tue, 17 Feb 2026 13:00:00 +0000 the351@mma.org (John Ouellette, Katie McCue, Adam Chapdelaine) https://the-351.simplecast.com/episodes/takeaways-from-connect-351-vvunrqm1-uTkltcXO From 1,400 attendees and 377 first-time participants to viral videos, fiery “Burning Questions,” and remarks from state and national leaders, this year’s Connect 351 event showcased both the scale and the spirit of local government in Massachusetts.

In this episode, MMA Deputy Executive Director Katie McCue joins Adam and John to reflect on the moments, messages, and momentum from this year’s annual Massachusetts Municipal Association conference.

You’ll hear why national leaders say the collaboration between local and state government in Massachusetts stands out across the country, how members are rallying around the MMA’s “Perfect Storm” report, and what it means to advocate collectively in challenging times.

Plus, reflections on the event from Danvers Assistant Town Manager and Communications Director Jen Breaker, Sharon Select Board Chair Kiana Baskin, and Ashfield Town Administrator Paul McLatchy III.

For Further Reading:

Learn more about the event: https://www.mma.org/connect-351/

To learn more about the MMA: www.mma.org

]]> Takeaways from Connect 351 John Ouellette, Katie McCue, Adam Chapdelaine 00:30:26 From 1,400 attendees and 377 first-time participants to viral videos, fiery “Burning Questions,” and remarks from state and national leaders, this year’s Connect 351 event showcased both the scale and the spirit of local government in Massachusetts. In this episode, MMA Deputy Executive Director Katie McCue joins Adam and John to reflect on the moments, messages, and momentum from this year’s annual Massachusetts Municipal Association conference. From 1,400 attendees and 377 first-time participants to viral videos, fiery “Burning Questions,” and remarks from state and national leaders, this year’s Connect 351 event showcased both the scale and the spirit of local government in Massachusetts. In this episode, MMA Deputy Executive Director Katie McCue joins Adam and John to reflect on the moments, messages, and momentum from this year’s annual Massachusetts Municipal Association conference. municipality, massachusetts false full 7 f532b714-f84a-433f-8f52-f5e9cd24ef21 In an Age of Division, Leading With Dignity What if the solution for healing divisions in our nation started at the local level? UNITE CEO Tim Shriver and Dignity Index co-creator Tami Pyfer explain their hopeful, practical path to improving public discourse and strengthening our relationships and our country. In this episode, they join Adam and John at Connect 351 to talk through the importance of dignity, how they see the role of local leaders in fighting against the “contempt industrial complex,” and where they see change happening every day – at school board meetings, city council chambers, and other community gatherings.

For Further Reading:

The Dignity Index: https://www.dignity.us

To learn more about the MMA: www.mma.org

]]> Tue, 3 Feb 2026 12:00:00 +0000 the351@mma.org (Tami Pyfer, Tim Shriver, Adam Chapdelaine, John Ouellette) https://the-351.simplecast.com/episodes/in-an-age-of-division-leading-with-dignity-fgshyqgu-vvI78Ahv What if the solution for healing divisions in our nation started at the local level? UNITE CEO Tim Shriver and Dignity Index co-creator Tami Pyfer explain their hopeful, practical path to improving public discourse and strengthening our relationships and our country. In this episode, they join Adam and John at Connect 351 to talk through the importance of dignity, how they see the role of local leaders in fighting against the “contempt industrial complex,” and where they see change happening every day – at school board meetings, city council chambers, and other community gatherings.

For Further Reading:

The Dignity Index: https://www.dignity.us

To learn more about the MMA: www.mma.org

]]> In an Age of Division, Leading With Dignity Tami Pyfer, Tim Shriver, Adam Chapdelaine, John Ouellette 00:40:00 What if the solution for healing divisions in our nation started at the local level? UNITE CEO Tim Shriver and Dignity Index co-creator Tami Pyfer explain their hopeful, practical path to improving public discourse and strengthening our relationships and our country. In this episode, they join Adam and John at Connect 351 to talk through the importance of dignity, how they see the role of local leaders in fighting against the “contempt industrial complex,” and where they see change happening every day – at school board meetings, city council chambers, and other community gatherings. What if the solution for healing divisions in our nation started at the local level? UNITE CEO Tim Shriver and Dignity Index co-creator Tami Pyfer explain their hopeful, practical path to improving public discourse and strengthening our relationships and our country. In this episode, they join Adam and John at Connect 351 to talk through the importance of dignity, how they see the role of local leaders in fighting against the “contempt industrial complex,” and where they see change happening every day – at school board meetings, city council chambers, and other community gatherings. partisanship, community false full 6 25c542e3-c190-42d4-ad1f-8015345990c3 Building Trust and Resilience in Local Leadership What are the real pressures facing local leaders in Massachusetts in 2026? In this episode, we speak with the outgoing president and incoming president of the MMA — Franklin Town Administrator Jaime Hellen and Amesbury Mayor Kassandra Gove, respectively — as they go in-depth about how local leaders are often torn in multiple directions and work to achieve success for their communities under the constraints of time, staffing and budgets. They share how fortunate they feel to do the work they do, despite the challenges, and how the MMA is the “glue” that brings local leaders together to solve mutual problems. They also discuss tackling funding shortfalls, and what they’ve learned from their mutual love of hiking.

For Further Reading:

More on Jaime and Kassandra’s leadership: https://www.mma.org/jamie-hellen-is-new-mma-president-kassandra-gove-is-vp/

To learn more about the MMA: www.mma.org

]]> Tue, 20 Jan 2026 12:00:00 +0000 the351@mma.org (Kassandra Gove, Jamie Hellen, Adam Chapdelaine, John Ouellette) https://the-351.simplecast.com/episodes/building-trust-and-resilience-in-local-leadership-wU91QmP_ What are the real pressures facing local leaders in Massachusetts in 2026? In this episode, we speak with the outgoing president and incoming president of the MMA — Franklin Town Administrator Jaime Hellen and Amesbury Mayor Kassandra Gove, respectively — as they go in-depth about how local leaders are often torn in multiple directions and work to achieve success for their communities under the constraints of time, staffing and budgets. They share how fortunate they feel to do the work they do, despite the challenges, and how the MMA is the “glue” that brings local leaders together to solve mutual problems. They also discuss tackling funding shortfalls, and what they’ve learned from their mutual love of hiking.

For Further Reading:

More on Jaime and Kassandra’s leadership: https://www.mma.org/jamie-hellen-is-new-mma-president-kassandra-gove-is-vp/

To learn more about the MMA: www.mma.org

]]> Building Trust and Resilience in Local Leadership Kassandra Gove, Jamie Hellen, Adam Chapdelaine, John Ouellette 00:40:10 What are the real pressures facing local leaders in Massachusetts in 2026? In this episode, we speak with the outgoing president and incoming president of the MMA — Franklin Town Administrator Jaime Hellen and Amesbury Mayor Kassandra Gove, respectively — as they go in-depth about how local leaders are often torn in multiple directions and work to achieve success for their communities under the constraints of time, staffing and budgets. They share how fortunate they feel to do the work they do, despite the challenges, and how the MMA is the “glue” that brings local leaders together to solve mutual problems. They also discuss tackling funding shortfalls, and what they’ve learned from their mutual love of hiking. What are the real pressures facing local leaders in Massachusetts in 2026? In this episode, we speak with the outgoing president and incoming president of the MMA — Franklin Town Administrator Jaime Hellen and Amesbury Mayor Kassandra Gove, respectively — as they go in-depth about how local leaders are often torn in multiple directions and work to achieve success for their communities under the constraints of time, staffing and budgets. They share how fortunate they feel to do the work they do, despite the challenges, and how the MMA is the “glue” that brings local leaders together to solve mutual problems. They also discuss tackling funding shortfalls, and what they’ve learned from their mutual love of hiking. municipality, local government, massachusetts false full 5 41393753-94b1-454e-8cb6-c1576232da3d Mentorship, Civic Health, and Taking the Long View in Local Government What can Massachusetts leaders learn from someone with three and a half decades of public service experience? Kate Fitzpatrick spent 35 years with the Town of Needham, and is now the Northeast Regional Director for the International City/County Management Association (ICMA). Throughout her career, she’s recognized the importance of navigating divisions, building consensus, and engaging with the community. She shares her proven strategies and explains why she takes the long view, why process matters just as much as outcomes, and why mentorship is vital to the health of our cities and towns.

For Further Reading:

Check out Kate’s blog: https://verykatefitzpatrick.com/

To learn more about the MMA: www.mma.org

]]> Tue, 6 Jan 2026 10:00:00 +0000 the351@mma.org (Kate Fitzpatrick, John Ouellette, Adam Chapdelaine) https://the-351.simplecast.com/episodes/mentorship-civic-health-and-taking-the-long-view-in-local-government-VIP1WBi5 What can Massachusetts leaders learn from someone with three and a half decades of public service experience? Kate Fitzpatrick spent 35 years with the Town of Needham, and is now the Northeast Regional Director for the International City/County Management Association (ICMA). Throughout her career, she’s recognized the importance of navigating divisions, building consensus, and engaging with the community. She shares her proven strategies and explains why she takes the long view, why process matters just as much as outcomes, and why mentorship is vital to the health of our cities and towns.

For Further Reading:

Check out Kate’s blog: https://verykatefitzpatrick.com/

To learn more about the MMA: www.mma.org

]]> Mentorship, Civic Health, and Taking the Long View in Local Government Kate Fitzpatrick, John Ouellette, Adam Chapdelaine 00:30:32 What can Massachusetts leaders learn from someone with three and a half decades of public service experience? Kate Fitzpatrick spent 35 years with the Town of Needham, and is now the Northeast Regional Director for the International City/County Management Association (ICMA). Throughout her career, she’s recognized the importance of navigating divisions, building consensus, and engaging with the community. She shares her proven strategies and explains why she takes the long view, why process matters just as much as outcomes, and why mentorship is vital to the health of our cities and towns. What can Massachusetts leaders learn from someone with three and a half decades of public service experience? Kate Fitzpatrick spent 35 years with the Town of Needham, and is now the Northeast Regional Director for the International City/County Management Association (ICMA). Throughout her career, she’s recognized the importance of navigating divisions, building consensus, and engaging with the community. She shares her proven strategies and explains why she takes the long view, why process matters just as much as outcomes, and why mentorship is vital to the health of our cities and towns. municipality, municipal, massachusetts municipal association, local government false full 4 a45d61fd-80f0-4a24-b357-539a51f883e3 Why Local Leadership Matters More Than Ever What does a lack of funding from the federal level mean for leaders of cities and towns? In this episode, we look beyond the national politics that are dominating the headlines and dive deeper into the real work of nonpartisan local government with Clarence Anthony, Executive Director of the National League of Cities. A former mayor himself, Clarence talks about the opportunities for strong leadership in cities and towns in this moment, the importance of humanity in public service, the toll of polarization, and what he sees are the most urgent priorities to address.
 

For Further Reading:

Check out Clarence’s podcast with the National League of Cities, CitiesSpeak: https://www.nlc.org/news-insights/citiesspeak-podcast

Learn more about Connect 351, where Clarence will be a keynote speaker: https://www.mma.org/nlcs-clarence-anthony-is-saturday-keynote-for-connect-351

To learn more about the MMA: www.mma.org

]]> Tue, 23 Dec 2025 13:00:00 +0000 the351@mma.org (Clarence Anthony, Adam Chapdelaine, John Ouellette) https://the-351.simplecast.com/episodes/why-local-leadership-matters-more-than-ever-PUUVEJEV What does a lack of funding from the federal level mean for leaders of cities and towns? In this episode, we look beyond the national politics that are dominating the headlines and dive deeper into the real work of nonpartisan local government with Clarence Anthony, Executive Director of the National League of Cities. A former mayor himself, Clarence talks about the opportunities for strong leadership in cities and towns in this moment, the importance of humanity in public service, the toll of polarization, and what he sees are the most urgent priorities to address.
 

For Further Reading:

Check out Clarence’s podcast with the National League of Cities, CitiesSpeak: https://www.nlc.org/news-insights/citiesspeak-podcast

Learn more about Connect 351, where Clarence will be a keynote speaker: https://www.mma.org/nlcs-clarence-anthony-is-saturday-keynote-for-connect-351

To learn more about the MMA: www.mma.org

]]> Why Local Leadership Matters More Than Ever Clarence Anthony, Adam Chapdelaine, John Ouellette 00:38:52 What does a lack of funding from the federal level mean for leaders of cities and towns? In this episode, we look beyond the national politics that are dominating the headlines and dive deeper into the real work of nonpartisan local government with Clarence Anthony, Executive Director of the National League of Cities. A former mayor himself, Clarence talks about the opportunities for strong leadership in cities and towns in this moment, the importance of humanity in public service, the toll of polarization, and what he sees are the most urgent priorities to address. What does a lack of funding from the federal level mean for leaders of cities and towns? In this episode, we look beyond the national politics that are dominating the headlines and dive deeper into the real work of nonpartisan local government with Clarence Anthony, Executive Director of the National League of Cities. A former mayor himself, Clarence talks about the opportunities for strong leadership in cities and towns in this moment, the importance of humanity in public service, the toll of polarization, and what he sees are the most urgent priorities to address. washington dc, government, federal government, state government false full 3 fd74e709-968a-41be-81b0-600af3d94fca Lt. Gov. Kim Driscoll on Innovation, Partnerships, and Community Building As we look into 2026, municipalities across Massachusetts face an onslaught of challenges, from housing affordability to energy costs to maintaining the quality essential services that residents rely on every day. Massachusetts Lieutenant Governor Kim Driscoll highlights what the administration is doing to help communities tackle these issues, the importance of local governments and public service, and the lessons she learned as Mayor of Salem that she uses to inform her leadership today.

 

For Further Reading:

• Lt. Gov. Driscoll reflects on journey from local to state elected office

• Healey-Driscoll Administration Files Municipal Empowerment Bill to Enhance Ability of Local Leaders to Deliver High-Quality Services for Their Communities

• Administration re-files Municipal Empowerment Act

• MMA, local leaders urge legislators to support Municipal Empowerment Act



 

00:32 Massachusetts: A Historical and Demographic Overview

00:55 Introducing the Lieutenant Governor

01:51 Key Issues Facing Massachusetts

05:39 Municipal Empowerment Act

09:18 State and Local Government Collaboration

10:35 Lieutenant Governor's Reflections on Public Service

13:50 Challenges and Achievements in Local Government

17:11 Federal and State Government Relations

20:40 Co-Leadership in the Healey-Driscoll Administration

23:19 Reflections on Public Service and Future Aspirations

To learn more about the MMA: www.mma.org

]]> Tue, 16 Dec 2025 13:05:00 +0000 the351@mma.org (Adam Chapdelaine, John Ouellette) https://the-351.simplecast.com/episodes/lt-gov-kim-driscoll-on-innovation-partnerships-and-community-building-NUXffxxn As we look into 2026, municipalities across Massachusetts face an onslaught of challenges, from housing affordability to energy costs to maintaining the quality essential services that residents rely on every day. Massachusetts Lieutenant Governor Kim Driscoll highlights what the administration is doing to help communities tackle these issues, the importance of local governments and public service, and the lessons she learned as Mayor of Salem that she uses to inform her leadership today.

 

For Further Reading:

• Lt. Gov. Driscoll reflects on journey from local to state elected office

• Healey-Driscoll Administration Files Municipal Empowerment Bill to Enhance Ability of Local Leaders to Deliver High-Quality Services for Their Communities

• Administration re-files Municipal Empowerment Act

• MMA, local leaders urge legislators to support Municipal Empowerment Act



 

00:32 Massachusetts: A Historical and Demographic Overview

00:55 Introducing the Lieutenant Governor

01:51 Key Issues Facing Massachusetts

05:39 Municipal Empowerment Act

09:18 State and Local Government Collaboration

10:35 Lieutenant Governor's Reflections on Public Service

13:50 Challenges and Achievements in Local Government

17:11 Federal and State Government Relations

20:40 Co-Leadership in the Healey-Driscoll Administration

23:19 Reflections on Public Service and Future Aspirations

To learn more about the MMA: www.mma.org

]]> Lt. Gov. Kim Driscoll on Innovation, Partnerships, and Community Building Adam Chapdelaine, John Ouellette 00:38:09 As we look into 2026, municipalities across Massachusetts face an onslaught of challenges, from housing affordability to energy costs to maintaining the quality essential services that residents rely on every day. Massachusetts Lieutenant Governor Kim Driscoll highlights what the administration is doing to help communities tackle these issues, the importance of local governments and public service, and the lessons she learned as Mayor of Salem that she uses to inform her leadership today. As we look into 2026, municipalities across Massachusetts face an onslaught of challenges, from housing affordability to energy costs to maintaining the quality essential services that residents rely on every day. Massachusetts Lieutenant Governor Kim Driscoll highlights what the administration is doing to help communities tackle these issues, the importance of local governments and public service, and the lessons she learned as Mayor of Salem that she uses to inform her leadership today. municipality, municipal, massachusetts municipal association, massachusetts, state government false full 2 0de4bf40-c650-40c8-a707-c85c242f2841 A ‘Perfect Storm’ for Massachusetts Municipalities – and ‘Navigating the Storm’ A combination of inflation-driven costs, diminishing state support for municipal services, and tight restrictions on local revenue-raising have created a “perfect storm” for local governments in Massachusetts. In this episode, hosts Adam and John talk about the MMA’s ground-breaking “Perfect Storm” report, which examines the fiscal challenges faced by the state’s 351 cities and towns, and the association’s “Navigating the Storm” response. They discuss key findings around the insufficient recovery of local aid post-Great Recession, the unreasonableness of Proposition 2½ in current economic conditions — and potential solutions, particularly the critical need for state reinvestment to support essential local services.

For Further Reading: 

• Navigating the Storm: Charting a Course Toward Fiscal Stability

• MMA offers policy recommendations to address fiscal ‘Perfect Storm’ facing municipalities
 

00:57 The Perfect Storm Report: Background and Process

04:54 Key Findings of the Report

10:25 Impact of Fiscal Challenges on Local Services

13:13 Proposition 2½: Analysis and Recommendations

20:20 State Aid and Financial Recommendations

24:30 The Importance of Local Government Services

28:12 Advocacy and the Road Ahead

To learn more about the MMA: www.mma.org

]]> Tue, 16 Dec 2025 13:00:00 +0000 the351@mma.org (Adam Chapdelaine, John Ouellette) https://the-351.simplecast.com/episodes/a-perfect-storm-for-massachusetts-municipalities-and-navigating-the-storm-wX_RFqyS A combination of inflation-driven costs, diminishing state support for municipal services, and tight restrictions on local revenue-raising have created a “perfect storm” for local governments in Massachusetts. In this episode, hosts Adam and John talk about the MMA’s ground-breaking “Perfect Storm” report, which examines the fiscal challenges faced by the state’s 351 cities and towns, and the association’s “Navigating the Storm” response. They discuss key findings around the insufficient recovery of local aid post-Great Recession, the unreasonableness of Proposition 2½ in current economic conditions — and potential solutions, particularly the critical need for state reinvestment to support essential local services.

For Further Reading: 

• Navigating the Storm: Charting a Course Toward Fiscal Stability

• MMA offers policy recommendations to address fiscal ‘Perfect Storm’ facing municipalities
 

00:57 The Perfect Storm Report: Background and Process

04:54 Key Findings of the Report

10:25 Impact of Fiscal Challenges on Local Services

13:13 Proposition 2½: Analysis and Recommendations

20:20 State Aid and Financial Recommendations

24:30 The Importance of Local Government Services

28:12 Advocacy and the Road Ahead

To learn more about the MMA: www.mma.org

]]> A ‘Perfect Storm’ for Massachusetts Municipalities – and ‘Navigating the Storm’ Adam Chapdelaine, John Ouellette 00:33:15 A combination of inflation-driven costs, diminishing state support for municipal services, and tight restrictions on local revenue-raising have created a “perfect storm” for local governments in Massachusetts. In this episode, hosts Adam and John talk about the MMA’s ground-breaking “Perfect Storm” report, which examines the fiscal challenges faced by the state’s 351 cities and towns, and the association’s “Navigating the Storm” response. They discuss key findings around the insufficient recovery of local aid post-Great Recession, the unreasonableness of Proposition 2½ in current economic conditions — and potential solutions, particularly the critical need for state reinvestment to support essential local services. A combination of inflation-driven costs, diminishing state support for municipal services, and tight restrictions on local revenue-raising have created a “perfect storm” for local governments in Massachusetts. In this episode, hosts Adam and John talk about the MMA’s ground-breaking “Perfect Storm” report, which examines the fiscal challenges faced by the state’s 351 cities and towns, and the association’s “Navigating the Storm” response. They discuss key findings around the insufficient recovery of local aid post-Great Recession, the unreasonableness of Proposition 2½ in current economic conditions — and potential solutions, particularly the critical need for state reinvestment to support essential local services. municipality, municipal, massachusetts municipal association, local government, massachusetts false full 1 8c8cd394-319e-438c-9820-b444637a3f09 Introducing: The 351 Podcast Leading Massachusetts into the future will take the talent, dedication, and hard work of leaders from all of our 351 cities and towns. Our mission at the Massachusetts Municipal Association is to help those leaders deal with some of the toughest issues in the state. Get a sneak peak of the show, where hosts Adam Chapdelaine, executive director of the MMA, and John Ouellette, communications director at the MMA, speak with the innovators and experts who are leading the Commonwealth forward and working to make it stronger. 

 

To learn more about the MMA: www.mma.org

]]> Thu, 11 Dec 2025 16:37:32 +0000 the351@mma.org (John Ouellette, Adam Chapdelaine) https://the-351.simplecast.com/episodes/introducing-the-351-podcast-G2pgPYkS Leading Massachusetts into the future will take the talent, dedication, and hard work of leaders from all of our 351 cities and towns. Our mission at the Massachusetts Municipal Association is to help those leaders deal with some of the toughest issues in the state. Get a sneak peak of the show, where hosts Adam Chapdelaine, executive director of the MMA, and John Ouellette, communications director at the MMA, speak with the innovators and experts who are leading the Commonwealth forward and working to make it stronger. 

 

To learn more about the MMA: www.mma.org

]]> Introducing: The 351 Podcast John Ouellette, Adam Chapdelaine 00:01:45 Leading Massachusetts into the future will take the talent, dedication, and hard work of leaders from all of our 351 cities and towns. Our mission at the Massachusetts Municipal Association is to help those leaders deal with some of the toughest issues in the state. Get a sneak peak of the show, where hosts Adam Chapdelaine, executive director of the MMA, and John Ouellette, communications director at the MMA, speak with the innovators and experts who are leading the Commonwealth forward and working to make it stronger. Leading Massachusetts into the future will take the talent, dedication, and hard work of leaders from all of our 351 cities and towns. Our mission at the Massachusetts Municipal Association is to help those leaders deal with some of the toughest issues in the state. Get a sneak peak of the show, where hosts Adam Chapdelaine, executive director of the MMA, and John Ouellette, communications director at the MMA, speak with the innovators and experts who are leading the Commonwealth forward and working to make it stronger. municipality, towns, government, local government, massachusetts, cities, state government false trailer