Across North America and EMEA, new requirements are raising expectations — not just for compliance, but for clarity, consistency and confidence. The discussion examines how leading organizations are aligning pay architecture, manager capability and communication strategy to stay ahead as transparency reshapes how employees assess fairness, opportunity and leadership credibility.

Key Takeaways:   

1. As transparency increases, organizations that clearly explain how pay decisions are made — and why — are better positioned to maintain trust, shape the narrative and prevent misinformation, even when answers are evolving.
2. Manager readiness is a strategic differentiator. As the first point of contact, managers must be equipped with the insight, tools and language to lead pay conversations with confidence. Early investment here strengthens credibility and reduces risk as transparency expands.
3. Transparency is an ongoing journey, not a one-time event. Evolving regulations, changing employee expectations and global complexity mean organizations must build flexible frameworks that can adapt over time rather than focusing only on minimum compliance.

Experts in this episode: 

• Laura Wanlass — Governance/ESG Practice Leader, North America Talent Solutions, Aon
• Steven Guyer — Head of Rewards and Career Advisory, North America Talent Solutions, Aon
• Anthony Poole — Partner and Industry Sector Leader, Human Capital, Aon

Key Moments:

(02:10) How regulatory requirements and employee expectations are driving pay transparency efforts in the United States — and why many organizations have acted but not yet seen full impact.

(07:13) Why transparency acts as a stress test on compensation design, forcing alignment across architecture, pay practices and manager capability.

(13:54) How leading organizations are prioritizing consistent narratives and manager readiness to address rising employee expectations and trust dynamics.

Soundbites:

Laura Wanlass:

“Pay transparency has moved from a compliance question to a capability test for companies.”

Steven Guyer:

“Transparency really acts like a stress test. So, it forces organizations to look inward at things that might have been in place for a long time within the organization.”

Anthony Poole:

“It's important that we are clear in our communications, consistent in what we're saying to employees because transparency doesn't create inequity in itself, but it does make existing inequity very visible.”

Key Takeaways:  

1. Credit and political risk solutions are increasingly being used as strategic tools to support growth and strengthen trading relationships, not simply to transfer risk.
2. Credit insurance enables leaders to manage unsecured exposure with confidence, preserving flexibility and decision‑making speed. This approach supports continued trading and commercial activity while reinforcing disciplined balance‑sheet management.
3. By strengthening the credit quality of payment streams, organizations are unlocking additional bank and investor capital. Improved cash‑flow certainty creates balance sheet headroom that supports investment, strategic expansion and long‑term value creation.

Experts in this episode:

• James Ponsford, Global Commodities Industry Leader, Aon
• David Kinzel, Structured Credit and Political Risk US Leader, Credit Solutions, Aon
• Meera Saunders, Client Director, Structured Credit Solutions, Aon

Key Moments:

(3:30) How leaders are using credit solutions to create balance‑sheet headroom, manage concentration risk and sustain trading activity.

(06:15) How credit insurance supports confident management of unsecured exposure as transaction sizes and values increase.

(10:15) A breakdown of credit insurance, political risk insurance and surety — and how these tools can help protect payment streams, manage geopolitical uncertainty and unlock capital.

Soundbites:

David Kinzel:

“The other area that I think we could talk about is the ability for the insurance to unlock capital. So, what we're doing is we're looking at the counterparty risk and we're essentially using credit insurance as a credit enhancement. Getting that certainty around continued payment streams just has a big effect on working with banks.”

Meera Saunders:

“We see sophisticated energy companies utilizing credit solutions as a tool to enable them to continue operating in their business and grow, rather than just as a way of offloading risk.”

Key Takeaways: 

1. Private credit is no longer an alternative — it is a core lever for portfolio construction. Its evolution from a niche allocation to a foundational source of income, diversification and flexibility reflects a structural shift in capital markets, not a cyclical trend.
2. Recent liquidity headlines reflect fund structures working as designed rather than under systemic stress, underscoring the importance of understanding vehicle terms and investor protections.
3. Strong outcomes in private credit are driven by structure and governance. Clear underwriting standards, aligned incentives and intentional portfolio construction become increasingly important as the market scales.

Experts in this episode:

• Ari Jacobs, Global Head of Investment, Aon
• Russ Ivinjack, Global Chief Investment Officer, Aon
• Alison Trusty, Co-Head of UK/EMEA Fixed Income, Aon

Key Moments:

(4:30) Russ breaks down what private credit is — and what it is not — explaining how it fits alongside public credit and why investors expect higher yield in exchange for reduced liquidity.

(14:50) Comparisons to the 2008 financial crisis are addressed, outlining why today’s private credit market differs due to stronger underwriting, governance and alignment of interest.

(16:30) Private credit’s growth is linked to banks pulling back from lending after the financial crisis, positioning private capital as a durable source of financing rather than a temporary market response.

Soundbites:

Russ Ivinjack:

“If I had to say one word, really across this whole podcast, it's alignment. The alignment of interest is critical. So, making sure bad loans aren’t being issued is of paramount importance. And that’s why we don’t see the same parallels going back to the great financial crisis.”

Alison Trusty:

“This is a structural shift in markets. The banks aren't going to be coming back to lending and the economy needs finance. So private debt will continue to provide that.”

This episode of On Aon was recorded on March 23, 2026.

They discuss why insurers are prioritizing stronger data foundations, more integrated capital strategies and new approaches to talent as they adapt to emerging risks — from climate and cyber to technology‑driven change. Andy shares why insurance remains a critical enabler of global growth, how insurers can differentiate themselves through better insight and decision‑making and what it takes to stay relevant in an industry where confidence, capital and innovation are deeply connected.

Key Takeaways:  

1. Data and insight are becoming the primary sources of competitive advantage. Insurers are strengthening data foundations to improve risk assessment, capital allocation and decision‑making speed in an increasingly complex environment.
2. Risk, capital and talent strategies are deeply connected. As technology and AI reshape underwriting, distribution and portfolio management, insurers must align workforce strategy with business and risk objectives to stay ahead.
3. Insurance plays a vital role in enabling confidence, investment and growth. By helping organizations manage evolving risks the industry supports broader economic progress.

Experts in this episode:

• Andy Marcell, CEO of Global Solutions, Aon
• Emma Crookes, Global Insurance Vertical Leader, Aon

Key Moments:

(1:30) Andy Marcell explains why Aon launched the insurance industry vertical, moving beyond reinsurance alone to address insurers’ broader business, risk and people challenges.

(5:35) Data emerges as a defining challenge for insurers, shaping how they assess risk, deploy capital and adapt to a rapidly changing market.

Soundbites:

Andy Marcell:

“The type of skills that the insurance companies need to have are different and are rapidly changing. And so, to connect those two things, strategy and people, is more and more important than it’s ever been.”

Key Takeaways: 

1. As talent expectations evolve, benefits are a core component of attraction, retention and engagement — particularly in professional services organizations.
2. Employees are more likely to recognize and engage with benefits when they are tailored to individual needs and presented through a single, intuitive experience.
3. Smarter design supports both employee wellbeing and cost control: by focusing on preventative health, strategic sourcing and continuous review, organizations can deliver meaningful benefits while managing long-term costs.

Experts in this episode:

• Chris Simmons, Head of Health, UK, Aon
• Anthony Kemp, Pensions and Benefits Director, Deloitte

Key Moments:

(02:20) Anthony Kemp explains the challenge Deloitte faced when employees didn’t fully understand or value the benefits already available to them — and what triggered the need for change.

(4:45) Personalization and flexibility replaced a one-size-fits-all model, allowing employees to choose benefits aligned to their life stages and individual needs.

(6:45) Communication stands out as the biggest lesson learned, with even the strongest benefits falling short if employees don’t fully understand or engage with them.

Soundbites:

Anthony Kemp:

“Employees today are looking for more than just a competitive salary. They want holistic wellbeing support, flexibility and a sense of belonging.”

Chris Simmons:

“Looking at our employee sentiment study results, 72 percent of employees say customization and personalization of benefits is important to them. But actually, only 41 percent of employees currently experience that level of personalization in their benefits.”

Ciaran and Joe examine the forces driving unprecedented volatility — including weather, cyber, litigation and geopolitical risk — and discuss why traditional approaches to risk financing are no longer sufficient. The conversation highlights how insurance, alternative capital and captives are becoming more strategic levers, enabling leaders to strengthen resilience, align risk appetite with analytics, and deploy capital with greater confidence and flexibility in a changing global landscape.

Key Takeaways:  

1. Insurance capacity is becoming more segmented, with alternative forms of capital such as insurance-linked securities, parametrics and structured insurance playing a growing role.
2. Organizations are increasingly using captives as strategic platforms to access multiple sources of capital, aggregate risk across the enterprise and make more analytics-driven decisions.

1. Effective risk financing now depends on blending insurance, reinsurance and alternative capital in a more deliberate way to better match risk to the balance sheet.

Experts in This Episode:

• Joe Peiser, CEO of Risk Capital, Aon

• Ciaran Healy, Global Captives Leader, Aon

Key Moments:

(4:20) Insurance capacity is fragmented as loss severity rises, with risk transfer increasingly coming from a broader mix of capital sources such as ILS, parametric solutions and structured insurance.

(8:00) A shift from transactional insurance buying to a more strategic risk financing mindset, with analytics positioned as the foundation for better capital allocation decisions.

(14:45) Captives are increasingly being used as tools to deploy capital more strategically, offering flexibility, control and new ways to manage risks that traditional markets may not yet cover.

Soundbites:

Joe Peiser:

“So a reason we created Risk Capital is because we want to make sure we can access that capital in whatever form it comes and in whatever market it comes in, because that's how we're going to generate solutions for our clients.”
 

Ciaran Healy:

“The captive is moving from a controller of insurance into a controller of capital. And that's a really interesting place to be. And I think it opens up a huge opportunity for risk professionals and all captive owners.”

Tim and John examine stablecoins as a practical payments and operating model issue and dive into how they work, what differentiates them from other digital assets and why they’re increasingly on the agenda for treasurers, risk leaders and boards navigating global liquidity, regulation and cross-border payments.

Key Takeaways:

1. There has been a convergence of factors driving stablecoin adoption: pressure on traditional payment options, demand for faster and cheaper cross-border transactions and the maturation of the digital asset ecosystem.
2. Regulatory frameworks for stablecoin are becoming more defined: governments are starting to set expectations around reserves, governance and oversight.
3. Even for those organizations that don’t see themselves as “crypto players,” stablecoin still matters: it touches core concerns such as payment efficiency, liquidity management and operational resilience.

Experts in this episode:

• Tim Fletcher, national practice leader, Financial Services Group, Aon
• John King, senior vice president, global treasurer and head of portfolio strategy, Aon

Key moments:

(1:50)

Tim and John explain what stablecoin is and isn’t — it’s a digital token designed to maintain a stable value, functioning more like a payment or settlement instrument than an investment asset.

(3:30)

Organizations are now viewing stablecoin as a payments and settlement infrastructure, especially for cross‑border transactions, treasury operations and liquidity management.

(8:15)

Stablecoin is not a universal solution and leaders need to weigh complexity against any proven upside.

Additional Resources:

A Simple Guide to Stablecoins and Tokenized Assets — Webinar (March 11 and 19) Register Here

Soundbites: [two key quotes from the episode]

Timothy Fletcher:

“Even if an organization never touches stablecoin directly, understanding the implications is becoming part of staying informed about how money moves.”

John King:

“The question isn’t just “does this work right now?” but “how might this change, and are we prepared when it does?”

From electrification and the energy transition to data center expansion and national security, demand for minerals is accelerating at an unprecedented pace. Against this backdrop, Charles and Paul discuss how mining companies are navigating deeper and more complex extraction, evolving geopolitical and supply chain dynamics and rising expectations around ESG and safety — while also unlocking new sources of capital and competitive advantage.

The conversation also examines one of the sector’s most pressing opportunities: building the workforce of the future. As automation, AI and autonomous operations reshape mining, organizations that invest in skills, technology and compelling employee value propositions will be best positioned to attract and retain the next generation of talent.

Key Takeaways:  

1. Natural resources underpin the modern economy, from electrification and decarbonization to data center growth — placing mining at the heart of global growth and resilience.
2. End‑to‑end visibility across the mining value chain — from extraction and processing to transport and infrastructure — is increasingly essential as demand for metals such as copper, gold and critical minerals accelerates.
3. Talent and technology are becoming sources of competitive advantage. Mining companies that embrace automation, AI and differentiated employee value propositions will be better positioned to secure future skills and sustain long‑term performance.

Experts in this episode:  

• Charles Philpott — Global Natural Resources Leader, Enterprise Client Group, Aon
• Paul Pryor — Global Mining Practice Leader, Aon

Key moments:  

(4:10) As the natural resources industry transforms and makes more use of autonomous vehicles and autonomous operations, so too are they exposed to greater technology and cyber risks.

(5:35) Extraction is getting more difficult, the new deposits are deeper and complex geologies and at the same time the demand for minerals will increase about six times through 2040.

(9:30) Data centers depend on mining  — from construction materials to battery metals and cooling systems — underscoring how critical minerals underpin every layer of modern data and cloud capacity.

Soundbites:    

Paul Pryor:

“The biggest issue facing natural resources companies today is trying to satisfy the world's incessant demand to improve the quality of life.”

Charles Philpott:
“Few industries are under as much pressure and opportunity as mining right now.”

Key Takeaways:   

1. AI is reshaping skills demand and pushing new governance and reskilling priorities across industries.
2. Skills are evolving faster than traditional talent models. Routine and transactional tasks are declining as higher-value analytical and digital skills rise.
3. Employee expectations continue to evolve, increasing the importance of personalization, flexibility and clear career pathways.

Experts in this episode:   

• Jason Trull — Global Head of Talent Data Solutions, Aon
• Chris Tanana — US HCS Rewards Solutions Partner, North America, Aon
• Tanaz Moazami — US HCS Rewards Solutions Partner, North America, Aon
• Ephraim Edelman — Head of Talent Data Solutions, North America, Aon
• Rahul Chawla — Advisory Best Practices, APAC, Aon

Key moments:   

(1:05) The global labor market is in a state of flux. Employee turnover, shifts in hiring trends, the spread of AI and healthcare costs are all piling the pressure on people leaders, and each industry is moving through really its own version of disruption.

(5:00) We believe that about 96% of life sciences firms plan to invest in reskilling to stay competitive.

(6:00) The tech sector, maybe more than any other, is facing a fundamental shift of the skills that companies need as AI adoption accelerates.

(14:15) Today's employee value proposition requires companies to refocus and consider various elements, including skills, pathways and growth. 

Soundbites:     

Jason Trull:

“Demand for professionals with AI skills is only going to increase, making it all the more necessary for leaders to seek out reskilling opportunities for their teams.” 

Chris Tanana:
“It's a difficult balance staying cost efficient without undermining the ability to attract and retain critical talent.”

Tanaz Moazami:

“Firms are navigating multi-generational needs, evolving expectations on well-being and ongoing reinvestment in employee value proposition to keep pace.”

Ephraim Edelman:

“Companies are rebuilding a very different kind of talent model. We're seeing a shift towards a more skilled, more specialized and more globally distributed workforce.”

Rahul Chawla:

“Our clients are focused on delivering personalized benefits and communicating that value through non-traditional methods.”

Title: Building Climate Resilience: Insights from Aon’s 2025 Climate and Catastrophe Report

In the first Risk Capital Insight episode of On Aon, host Alexandra Lewis is joined by Aon leaders Tracy Hatlestad and Michal Lorinc to discuss the findings of Aon’s 2025 Climate and Catastrophe Insight report. They explore another year of more than $100 billion in insured catastrophe losses, driven largely by secondary perils, and what a changing climate means for people, infrastructure and the global economy.

Key Takeaways:

1. Climate risk is increasingly blurring lines between property and people risk, demanding more integrated decisions.
2. Secondary perils, including severe convective storms and wildfire, are now major drivers of global insured catastrophe losses.
3. Alternative risk transfer and parametric solutions complement traditional reinsurance to manage climate‑driven volatility.

Experts in this episode: 

• Tracy Hatlestad — Executive Managing Director and Global Head of Property, Reinsurance, Aon
• Michal Lörinc — Head of Catastrophe Insight and Impact Forecasting, Aon

Key moments: 

(1:35) In 2025, secondary perils were the primary driver of insured catastrophe activity, totaling around $100 billion.

(5:40) The insurance protection gap was the lowest on record in 2025, but half of the losses still went uninsured globally.

(6:05) Heat waves are one of the primary impacts on human health and we saw the impacts of heat waves around the world in 2025 with 42,000 fatalities from heat-related issues alone.

Soundbites:   

Michal Lorinc:

“One ‘under-average’ year is no reason for complacency. Organizations need to keep strengthening their resilience for the future.”

Tracy Hatlestad:

“We also saw the lowest protection gap on record for the year 2025, and that’s predominantly as a result of the fact that 81% of losses are coming from the United States.”

Find out more:
2026 Climate and Catastrophe Insight

Key Takeaways:

1. The ability to adapt, respond and make confident decisions is emerging as a competitive differentiator, one that shapes investment choices, talent strategy and long‑term performance.
2. Aon’s Resilience Quotient pairs objective risk indicators with Gallup’s global sentiment data to illuminate how societies, institutions and workforces experience disruption. This combination reveals underlying strengths that can accelerate growth.
3. Institutional strength, employee engagement and societal confidence shape how effectively organizations can adopt new technologies, navigate policy shifts and seize emerging opportunities.

Experts in this episode:

• Bridget Gainer — Chief Public Affairs Officer, Aon 
• Dan Foy — U.S. Business Leader for Global Research, Gallup 

Key moments:

(3:50) Complexity and volatility are not temporary conditions.

(8:05) What we've done with Aon’s Resilience Quotient is one attempt to really try and bring that data together in a way that helps decision makers evaluate what are the true underlying factors.

(17:20) Turning trust into something that can be quantified changes how leaders make critical operational decisions.

Additional Resources:

Aon at Davos: A Spirit of Dialogue and Renewed Cooperation

Aon’s Resilience Quotient

Soundbites:   

Bridget Gainer:

“Resilience can’t just be defensive anymore. It has to enhance decision quality, adaptability and long-term performance.”

Dan Foy:

“Engagement isn’t soft — it’s measurable, it’s movable and it changes how organizations adapt to disruption.”

How Leaders Stay Ahead: Balancing Risk and Strategic Choices

In this episode of On Aon, Aaron Olson, executive vice president for  Aon's Enterprise Client Group and co-author of the book Strategy and Change: Finding Opportunity in Disruption Through Insight, Choice and Risk, is joined by co-authors Richard Waterer, Aon's global risk consulting leader, and Ward Ching, Aon’s managing director of global risk finance. Together, they explore what it takes for leaders to stay ahead in a world of volatility — sharing approaches to balance risk, embrace change and uncover new paths for growth and innovation.

Key takeaways: Aaron, Richard and Ward explore three key themes:

1. Insight – To succeed, organizations must strengthen pattern recognition and systems thinking to surface blind spots and assumptions before they turn into costly errors.
2. Choice – Business leaders need to focus on improving strategic choices and understand the impact of each decision to ensure every choice supports their goals.
3. Risk – Rather than avoiding risk, organizations can harness it as a catalyst for growth — aligning risk appetite, feedback from incidents and execution so organizations can move boldly and adapt quickly.

Experts in this episode:

• Aaron Olson —  Executive Vice President, Enterprise Client Group, Aon
• Richard Waterer — Global Risk Consulting Leader, Commercial Risk, Aon
• Ward Ching — Managing Director, Global Risk Finance, Aon

Key moments:

(3:34) Aaron explains the concepts of insight, choice and risk — critical capabilities for navigating disruptive change that leaders and organizations will need to build.

(5:53) Ward highlights how we have moved from the information age to the digital age, where information is being curated in fundamentally new ways, which reshapes the way leaders need to think about strategic choice and disruption.   

(10:20) Richard explains how risk has often been misunderstood as something to avoid when it can be seen as a driver of insight and opportunity.

Additional Resources:

Strategy and Change: Finding Opportunity in Disruption Through Insight, Choice and Risk

Findings from Aon’s Global Risk Management Survey

Soundbites

Richard Waterer:
“So the idea is simple by clearly defining how much risk an organization is willing to take. You don't just draw a line between danger and safety, you actually create a runway for innovation and growth.”

Aaron Olson:
“We have found...during times of disruptive change, insight becomes particularly important, both the use of analytics to understand and evaluate situations and the importance of addressing and considering blind spots.”

Risk and Resilience in the Age of Autonomous Vehicles

Autonomous vehicles and self-driving technology are no longer futuristic — they’re transforming how we move today. As adoption accelerates worldwide, insurers face a new set of risks and opportunities. Jillian Slyfield, Aon’s global chief innovation officer and global technology and digital economy leader, joins David Carlson, global industrials and manufacturing leader, to discuss key industry partnerships and the regulatory challenges shaping ride technology.

Key Takeaways:

1. Autonomous vehicles are moving from testing phases to everyday use, creating new considerations for transportation and risk management.
2. Insurers now face the challenge of balancing multiple forms of liability — including product, auto and cyber — as technology reshapes mobility.
3. Data is important as both a risk and an asset. Who collects it, who owns it and how it can be used will all be key, as will balancing the privacy issues around it.

Experts in this episode:

• Jillian Slyfield — Global Chief Innovation Officer and Global Technology and Digital Economy Leader, Aon
• David Carlson — Global Industrials and Manufacturing Leader, Aon

Key moments:

0:45 The autonomous vehicles (AV) sector is expanding quickly — the industry is projected to grow from just over $100 billion in 2021 to more than $2 trillion by 2030, impacting how we think about mobility, risk and insurance.

10:40 The collection of data from autonomous vehicles will lead the way to better underwriting and faster claims adjudication in insurance. However, a big unresolved issue is who owns and can access this data.

15:00 Collaboration among insurers, brokers, fleet operators, OEMs and AV tech creators is at an all-time high and is critical to managing emerging risks.

Additional Resources:

Article: Navigating Risk in Transportation and Logistics: Gearing Up for Big Transitions | Aon

Report: Findings from Aon's Global Risk Management Survey | Tenth Edition

Soundbites: 

Jillian Slyfield:

“But coverage is changing. I wouldn't say that we need new forms of coverage, but we do need to think differently about the coverage that's in place and how to put it together in the best possible way. Sometimes we say it's like a jigsaw puzzle. Let's make sure the pieces are in the right places.”

David Carlson:

“The reality is people are still car enthusiasts. People love to drive cars still. That's just a reality. And so, I think in time, these things will evolve and we'll see more adoption.”

Opportunities in a Changing Market — What Risk Buyers Need to Know

November 20, 2025

420 words … about a minute read

What’s new: In the latest episode of On Aon, Global Chief Broking Officer Cynthia Beveridge and Global Chief Claims Officer Mona Barnes discuss emerging trends in the commercial risk market as it heads towards the January renewals period. They discuss how the market is becoming increasingly fragmented and explain the factors driving recent developments in claims, including heightened natural catastrophe exposures, macroeconomic and geopolitical pressures, rising cyber ransomware incidents and adverse litigation trends currently unfolding in the U.S.

Experts in this episode:

• Cynthia Beveridge — Global Chief Broking Officer, Commercial Risk, Aon
• Mona Barnes — Global Chief Claims Officer, Commercial Risk, Aon

Key Takeaways:

1. As organizations approach January renewals, they must adapt to a fragmented and rapidly evolving insurance market by reviewing and strengthening their risk programs.
2. Despite generally favorable pricing, risk buyers face rising claims complexity and costs driven by natural catastrophes, inflation and adverse litigation trends.
3. Success in today’s environment depends on close collaboration with claims advocates and leveraging insurer performance data to build resilient strategies for emerging risks.

Key moments:

(2:01) Insurers are generally growth-focused, competing aggressively and are looking to differentiate themselves through pricing, terms and risk improvement support.

(4:17) Natural catastrophes, increasing ransomware severity, macroeconomic pressures and adverse litigation trends are shaping claims trends.

(8:48) The growing availability of data and alternative sources of capital such as parametric, captives, catastrophe bonds, multiyear structured and facultative solutions are helping clients.

Soundbites:
Cynthia Beveridge
“Capacity has increased across much of the market during 2025. It's flowing in from both traditional insurers and the reinsurance market, but notably it's fragmented. While most placements can achieve full tower limits, the towers are really compromised. It's comprised of more insurers and more segments.”

Mona Barnes
“Claims inflation is contributing to increasing costs of everyday items as companies are looking to recoup losses by raising prices on all items, including food, housing and medical care — as well as insurance.”

Listen for more: The “On Aon” podcast is available on Spotify, Simplecast and Apple Podcasts (iTunes)

More Like This:

Q3 2025: Global Insurance Market Overview

Aon’s Global Risk Management Survey

Cyber and E&O: Pricing Holds, but Market Momentum is Shifting

4 Strategies to Navigate Insurance Claims Trends

Optimizing Your Property Program: How to Use a Soft Market to Build Resilience

Title: Turning Climate Risk into Strategic Resilience

In the latest episode of On Aon, Liz Henderson, global head of climate risk advisory, and Tracy-Lee Kus, CEO of Aon's Global Broking Center, discuss the urgent topic of climate risk and resilience.

As climate-related events grow more frequent and severe, they’re reshaping insurance costs, regulations and business operations. Liz and Tracy-Lee explore how Aon is responding with innovation to help clients navigate this increasingly complex risk environment.

They also highlight why resilience in organizational strategy is no longer optional, but imperative for sustainable growth.

Experts in this episode:

• Liz Henderson — Global Head of Climate Risk Advisory, Aon
• Tracy-Lee Kus — Chief Executive Officer, Global Broking Center, Aon

Key Takeaways:

1. Climate resilience is now a board-level priority and becoming increasingly important to business strategy and the insurance sector.
2. Regional regulations are causing organizations to adapt their risk strategies.
3. Aon has heavily invested in advanced analytics and climate modeling to empower clients with a complete and actionable view of their climate risk, supporting better decisions and long-term resilience strategies.

Key moments:

(03:10) With organizations facing increased climate risk, Aon is focusing on how it match risk to the right price and measure the impact and benefit of resilience for our clients.

(05:10) California and the EU are leading the way when it comes to climate-related regulation and can provide an indication on what measures other countries and regions will be adopting in the coming years..

(07:50) Aon’s analyzers — like the Climate Risk Monitor —  help clients to quantify their exposures and anticipate what the climate-driven disruptions could be for their business.

Soundbites:

Liz Henderson:

“The one thing that we always say around climate risk is that it's both a risk in and of itself as it drives weather volatility, but it is also a risk amplifier across an organization, whether that's through your workforce, health and wellbeing, supply chain, etc.”

Tracy-Lee Kus:

“Our strategies themselves are now focused on helping clients to use disclosure, not just for compliance, but as a catalyst for resilience, capital access, and stakeholder trust.”

Listen for more: The “On Aon” podcast is available on Spotify, Simplecast and Apple Podcasts (iTunes)

More Like This:

Findings from Aon’s Global Risk Management Survey

Climate Change: Evolving Property Risk to Resilience

Steering Trade and Supply Chains Amid Weather Challenges

435 words…about a minute read

What’s new:  In the latest episode of On Aon, Vice President of Global Benefits Kathryn Davis and Global Business Development Director of Global Benefits Celine Ng tong examine the findings from two important Aon reports: the 2025 Global Benefit Trends Study and the 2026 Global Medical Trend Rate Report.

The Global Benefits Trends Study highlights how multinational organisations are reshaping their benefits strategies by focusing more on employee value, controlling costs and improving global oversight.

We also spotlight the 2026 Global Medical Trend Rates Report, which details that even as global inflation cools in some markets, health care costs remain under significant pressure and have become a pervasive business challenge.

Experts in this episode:

• Kathryn Davis — Vice President, Global Benefits, Aon
• Céline Ng tong — Global Business Development Director, Global Benefits, Aon

Key Takeaways: 

• Multinational businesses are making employee benefits more meaningful and visible, with a strong emphasis on transparency and providing greater choice.
• Effective governance is a top priority, with businesses using data, engaging senior stakeholders and applying disciplined change management to implement benefit strategies.
• Technology, including AI, is increasingly used to personalize benefits and enhance employee experience, helping businesses deliver greater value.
• Medical benefit cost growth is slowing and may be plateauing globally, but aging workforces are expected to drive ongoing increases in both medical and retirement benefit expenses.

Key Moments:

(1:05) The results of the Global Benefits Trends Survey reveal where employers focusing when it comes to their benefit programs and how they can enhance their programs in the eyes of employees.

(4:22) The Global Medical Trend Rate Report shows a decrease in the topline rate for a second consecutive year, to 9.8%, from 10% last year. But with costs having gone up so much in recent years, what aren’t employers looking at when they look at spend?

(8:12) An aging population has ripple effects throughout a company’s health, wealth and talent strategies. Higher healthcare costs, combined with higher salaried employees mean higher costs overall.

Soundbites:

Céline Ng tong

“Number one, a big strategic focus on how do we do more and how do we enhance the perception of our benefits programs in the eyes of our employees.”

Kathryn Davis

“We may have finally hit the peak in medical trend, or at least that we're starting to plateau on a global level. So maybe (it is) time that we stop hyper focusing on cost containment from just medical inflation.”

Listen for more: The “On Aon” podcast is available on Spotify, Simplecast and Apple Podcasts (iTunes)

More Like This:

2025 Global Benefits Trends Study

The Global Medical Trend Rates Report 2026

5 Data-Driven Ways HR Can Optimize Costs

Building a Global Benefits Identity in an Era of Cost Containment

They explore the critical role of analytics in understanding evolving threats and highlight three traits that distinguish highly resilient organizations: insight, agility and collaboration.

Key Takeaways:

1. Many of the top risks in Aon’s Global Risk Management Survey are broad and interconnected, impacting multiple areas of business.
2. Cyber Risk remains the top concern globally. The rapid adoption of AI is intensifying risk complexity. Artificial Intelligence is itself a top 10 future risk.
3. A persistent gap exists between risk awareness and action. Organizations, need better data and analytics to build accurate risk profiles.
4. Resilient organizations are those that can quantify exposures, optimize capital allocation and embed risk strategy into decision making.

Experts in this episode:

• (Host) Joe Peiser, CEO, Commercial Risk at Aon
• Richard Waterer, Global Risk Consulting Leader at Aon

Key moments:

(1:12) The top 10 risks in our 2025 Global Risk Management Survey had some surprising and not-so-surprising results. Cyber Risk and Increasing Competition continue to rank highly, while Geopolitical Volatility made a significant jump.

(4:14) The risks cited are systemic and interconnected. Their impact is widespread and can be felt across the company.

(8:37) Highly resilient companies need three things to set themselves apart — insight, agility and collaboration.

Additional Resources:

Findings from Aon’s Global Risk Management Survey

5 Ways to Position Risk Capital as a Value Driver

AI and Workforce Skills: Who Should Act and Why Now?

5 Top Trends for Risk Capital in 2025

Soundbites:

Joe Peiser:

“Business leaders can't simply manage more risk by intuition. They really need the tools and the insights from those tools to interpret today's landscape and make decisions that help them survive and thrive.”

Richard Waterer:

“We were surprised to see Attracting and Retaining Top Talent fall out of this year's top 10. When you consider the challenges being brought about by workforces today, for example, healthcare costs in North America, new legislation on pay transparency in EMEA, you can understand why talent is a complex and costly issue for leaders.

Title: The Longevity Shift: Rethinking Aging in the Modern Workplace

In the latest episode of Better Being, we examine longevity and how it is becoming an important topic for businesses.

Susan Fanning, Aon’s Head of Wellbeing for Asia-Pacific, and Professor Andrea Maier from the National University of Singapore examine how, as people live longer healthier lives, businesses can foster a diverse and dynamic workplace by harnessing the expertise of older employees.

Key Takeaways:

1. The distinction between “healthspan” (the number of years of good health) and lifespan (how long someone lives) is crucial — as is working to reduce the gap between the two.
2. There is a common misconception that aging equals decline. Prof Maier explains that, while most people experience some poor health, much of the aging process is within our control.
3. Employers have a significant role in promoting longevity by adopting proactive approaches to employee health. This includes considering biological age when determining job roles.

Experts in this episode:

• Susan Fanning — Head of Wellbeing Solutions, APAC, Aon (Host)
• Prof Andrea Maier — National University of Singapore

Key moments:

(2:15) Some of our lifestyle habits are so poor that they will have a detrimental effect on our health and lifespans.

(8:00) Rather than insisting on an abrupt end to a working life, it’s better for employers and employees to have a gradual “step-down” process.

(14:55) A switch in careers every 20 years or so will open people up to experiences of different topics, different workforces and different ways of working.

Additional Resources:

3 Strategies to Improve Career Outcomes for Older Employees

Workplace Wellbeing | Aon

Soundbites:

Prof Andrea Maier:

“So I would say it's not only a medical revolution, but it's societal revolution. And there was also a cultural revolution we are changing.”

Susan Fanning:

So, as we're seeing in terms of healthspans and lifespans increase, we're also starting to see that retirement systems as well as healthcare systems are coming under pressure.

Title: From Risk to Resilience — What’s Driving the Re/insurance Market

In the latest episode of On Aon, Emma Crookes and Dave Nicholson explore the latest trends in the insurance and reinsurance markets. The conversation covers key trends in Property and Casualty, including the evolving pricing environment, the impact of tariffs and inflation and the significance of natural catastrophe losses in 2025.

Looking ahead, the episode emphasizes the market’s resilience and the importance of addressing emerging and uninsured risks. With disciplined management and robust capital, the industry is well-positioned to navigate future uncertainties and foster a healthy insurance and reinsurance landscape for global clients.

Key Takeaways:

• Reinsurers are leveraging strong capital positions and disciplined management to offer clients effective protection against volatility and large losses.

• The industry is innovating to address emerging and uninsured risks, with substantial opportunities in areas like casualty, real estate and data centers.

• Transparent dialogue and differentiation are increasingly important for insurers and reinsurers as they navigate evolving market conditions and client needs.

Experts in this episode:

• Emma Crookes — Insurance Industry Vertical Leader, Aon (Host)
• Dave Nicholson — Global Client Leader for Reinsurance, Aon

Key moments:

(2:15) Two big property insurance trends to look out for: the impact of inflation and tariffs and natural catastrophe losses

(4:00) While there is pressure in the original property insurance market, it's a very healthy time and a great time to be a reinsurance buyer.

(8:55) A recent Aon report highlighted a $5 billion opportunity in emerging casualty risks. This underscores the potential for growth and innovation within the insurance industry.

Additional Resources:

Relevance Through the Market Cycle: 5 Strategic Imperatives for Insurers to Drive Performance

Soundbites:

Dave Nicholson:

“I think the view of Aon is a healthy insurance and a healthy reinsurance market is good for our clients and good for the world because it creates resiliency.”

Dave Nicholson:

“Then we think with the future potential of increased loss costs, it's a great time to add a little bit more limit on the top of your program to ensure that in the event of a large natural catastrophe, that your capital is well protected.”

Key Takeaways:

• There is a notable disconnect between what employees expect and what employers currently provide in terms of financial education and support.
• Understanding individual financial behaviors is essential for designing effective financial wellbeing programs that resonate with both employees and organizational goals.
• Financial wellbeing issues vary by sector — some industries face talent loss due to financial mismanagement, while others see spikes in cyber fraud during economic downturns. 

Experts in this episode:

• Paul Gordon, Chief Commercial Officer for Global Financial Wellbeing, Aon (Host)
• Fleur Iannazzo, Financial Wellbeing Coach and Content Creator, Aon 
   

Key moments:

(3:24) Financial stress is felt across all salary levels and industries.

(5:33) There’s a big mismatch between employee expectations of financial wellbeing support and what employers are providing.

(13:00) Financial wellbeing is coming to the top of everyone’s agenda.

Additional Resources:

2025 Employee Sentiment Study

Soundbites:

Paul Gordon: "So just retaining your best people by helping them understand their attitudes to money and how they can do things differently helps that organization."

Fleur Iannazzo: "When you feel secure financially and resilient financially, it really improves your relationships and your emotional connections to people because of that independence."

Key Takeaways:

• Threat actors are using AI to scale attacks like phishing and ransomware, while organizations are deploying AI to improve detection, response and risk quantification.
   
• Cybersecurity has become a board-level priority, with executives embedding it into enterprise risk management due to its material impact.
   
• Global regulatory developments are encouraging greater transparency in cyber incident reporting, reducing reputational stigma and enhancing collective defense.
   
• Despite rising claims, cyber insurance pricing has declined thanks to market maturity, improved risk modeling and diversified underwriting strategies.
  
  Experts in this episode:
• Nancy Eaves — Product Leader, Cyber Solutions, Aon (Host)
• Brent Rieth — Global Cyber Leader, Cyber Solutions, Aon
• David Molony — Head of Cyber Solutions EMEA, Aon

Key moments:

(0:55) The increase in frequency of reported cyber incidents, including AI-driven threats, ransomware and cloud and identity-based intrusions.

(3:50) The reputational impact of cyber incidents on organizations.

(13:30) The factors contributing to the buyer-friendly market for cyber insurance

Additional Resources:

2025 Global Cyber Risk Report

Soundbites:

David Molony: “Ultimately, we are seeing threat actors leveraging generative AI to create highly personalized phishing campaigns and deepfake content, making social engineering more effective.”

Brent Rieth: “I'd add it's important to continue to drive a holistic approach to navigating cyber risk. It's incredibly complex. It can't be managed in isolation by any individual stakeholder.”

Key Takeaways

1. Fostering a team environment that supports everyone contributes to resilience and wellbeing.
2. Feedback from employees through surveys and data collection is vital to identify areas that need attention and foster a supportive environment.
3. Strong social connections are linked to greater fulfillment and performance.
4. Inter-functional collaboration  builds trust and psychological safety.

Experts in this episode:

Susan Fanning — Head of Wellbeing Solutions, APAC, Aon

Tini Fadzillah —  Executive Coach and Trainer

Key moments:

[09:33] Why organizations should be more like a village and develop a communal approach.

[12:41] Leaders who model wellbeing behaviors contribute to a more engaged and productive workforce.

[15:21] The importance of trust within teams.

Additional Resources

2025 Employee Sentiment Study

Aon Asia Mental Health Index Report

Soundbites:

Tini Fadzillah: "Can I trust you to reveal what's really going on in my heart and my head? Yeah. And trust meaning that you're not going to use it against me."

Tini Fadzillah: "We're better with a few brains working together versus one brain trying to figure everything out."

Title: Navigating the Future of Total Rewards

The right Total Rewards strategy is crucial for an organization to reward, recruit and retain talent. In this episode of On Aon, we examine how people leaders are playing a vital role in bridging the gap between employee needs and organizational goals. Our hosts, Heidi Burnett and Stephanie DeLorm, discuss a multi-dimensional approach to decision-making and how AI, while promising greater efficiency, also highlights the importance of human connection and purpose.

Key takeaways:

• The role of Total Rewards leaders has transformed from managing programs to strategically shaping organizational culture, talent strategy and reputation.
• By optimizing AI, organizations can reclaim time to lead and connect with purpose.
• Employers need to make deliberate investment decisions that align with what truly matters to employees.

Experts in this episode: 

Heidi Burnett — People Solutions and Impact Leader, Aon People Organization (HR)

Stephanie DeLorm — Global Total Rewards Commercial Leader, Aon

Key Moments:

• [2:55] How the concept of Total Rewards has changed over the years.

• [5:53] For every dollar that you're spending on Total Rewards, are you aligning it to what matters most to your people — and your organization?

• [9:50] The four key value drivers of Total Rewards: competitive value, employee value, financial value and strategic value.

• [17:30] The shape of Total Rewards in five years’ time.

Additional Resources:

2025 Employee Sentiment Study

Soundbites: 

“The way we look at it, when it's done right, a really well-structured Total Rewards program really drives both for the employer and the employee value so that your workforce is engaged, productive, aligned with your business objectives, and your people are feeling that sort of compelled belief and motivation to show up at work every day.” — Heidi Burnett

“Overall, Total Rewards five years from now will be even more dynamic, more data-driven, more personalized, purpose-led, and tightly aligned to both employee expectations and business priorities.”
— Stephanie DeLorm

Key takeaways:

• North America remains the strongest surety market, driven by public infrastructure and inflation-driven growth.
• High-tech manufacturing projects, such as data centers, are a major global growth driver for construction insurance and surety markets.
• APAC markets, especially India and China, are rapidly maturing, with increased use of commercial and construction guarantees.
• Construction companies are advised to start early in the insurance placement process and carefully evaluate contract structures to avoid coverage gaps and delays.

Experts in this episode: 

Tariq Taherbhai — Chief Commercial Officer, Construction and Infrastructure, Aon

James MacNeal — Global Industry Specialty Leader, Construction and Infrastructure, Aon

Key Moments:

[1:38] Three key trends driving insurance and surety markets for the construction industry

[2:58] What’s driving construction trends around the world?

[5:17] Technological innovation is at the forefront of everything.   

[7:58] How the market is shaping up for construction liability.

[10:09] The global surety market is projected to grow at about 5 percent annually for the next few years

Additional Resources:

2025 Global Construction Insurance and Surety Market Report

Soundbites: 

“There seems to be an insatiable build going on in infrastructure, energy, high-tech manufacturing projects – for example, data centers that are just expanding rapidly globally.” — James MacNeal

“Start early. Begin any insurance placement process as early as possible, especially if you have a complex, high-risk project. Underwriting timelines are lengthening due to increased scrutiny and demand.”
— James MacNeal

• Life sciences companies face increased competition for talent, particularly in digital roles.
• AI is transforming the sector through medical breakthroughs, improved patient care and operational efficiencies.
• This transformation also presents risks related to data privacy, cyber security and potential misuse of new technologies.
• HR is a critical strategic partner in helping life sciences leaders properly recruit and retain talent, navigate the changes brought by AI and maintain a competitive edge.

Experts in this episode: 

• Meaghan Piscitelli, Partner, Global Life Sciences Leader at Aon
• Tanaz Moazami, Human Capital Rewards Solutions Partner, Life Sciences Data at Aon North America

Additional Resources:

• 2025 Life Sciences Outlook: Building Preparedness to Mitigate Risks and Capture Human Capital Opportunities

Soundbites from Guest Tanaz Moazami: 

• It's a challenging time in the talent space, and you need to ensure that employee value proposition is articulated. When it comes to your AI strategy, are you building it or are you buying it? What kind of talent are you bringing in? And when you're bringing in the talent, are you looking at your cyber security? Are you looking at your data privacy? What kind of measurements are you putting in place? 
• AI is already transforming the sector. So from medical breakthrough and patient care to the analytical efficiencies that can be realized through automation. But automation and process improvement has always been part of life sciences. I don't think that is new. But artificial intelligence is more about creating the efficiencies that comes with getting the product faster to the market.
• HR leaders should look at the impact of artificial intelligence in their own department. Research suggests that 24 % of roles are at risk of significant disruption due to artificial intelligence integration. 
• When we look at the industry currently, it lags behind others when it comes to communicating and publishing salary ranges. So to gain a little bit of a ground, organizations should probably start offering training to their management, which probably will lead to more effective conversation about pay and also educating the employees about pay decisions and also career development. 

Experts in this episode: 

Helen Payne, Global Director of Human Sustainability, Aon

Anna Hislop, Leadership Coach and Author, You Only Have to Ask, How to Realize the Full Potential of Gen Z at Work

Key Moments: 

[1:37] What makes Gen Z different from other generations in the workforce

[3:36] How senior leaders can build trust in the workplace

[7:19] Other generations in the workforce

[9:06] Examples of companies fostering high-performance across generations

Additional Resources:

2025 Employee Sentiment Study

Anna Hislop, Leadership Coach

You Only Have to Ask, How to Realize the Full Potential of Gen Z at Work

Soundbites: 

“Understanding and appreciating what all generations bring to the workplace is key to have a thriving team or a thriving company.” Anna Hislop

“This generation (Gen Z) was shaped by quite an unstable world during their formative years. We had the economic instability during the Great Recession and what that did to their parents and other adults in their life. This is when conversations were had around the table of, I don't want to be just a number or I've dedicated so much time and so many years to this company and now I'm being laid off. There's no loyalty there to be had. So this is what shaped the younger employees and they're really working hard not to make the same mistakes as their older siblings or parents did.” — Anna Hislop

“They're looking for a caring leader and they're looking for a leader who will give them clarity and direction. And they will work hard if they feel that they have the support, they know who cares about them and they know what they are expecting to achieve and do in their role.” — Anna Hislop

Experts in this episode: 

Ciara Jackson, Global Food, Agribusiness and Beverage Leader, Enterprise Client Group

Marinus van Driel, Partner, Workforce Transformation Advisory, North America

Additional Resources:

• Better Decisions on Risk Capital and Human Capital for Food Agribusiness and Beverage
• Why Pay Equity Should Be Every Food, Agribusiness and Beverage Leader’s Priority
• Mitigating Volatility and Maximizing Profits: A Guide to Risk Capital in the Food, Agribusiness and Beverage Industry
• Strengthening Human Capital Strategies to Attract Talent in the Food, Agribusiness and Beverage Industry

Soundbites: 

“Many organizations are launching AI and data science training programs to equip employees with the skills to work alongside automation rather than being replaced by technology. So we're seeing a lot of human technology interactions coming to the fore and organizations focusing on people enabling that to happen in a good and a seamless way.”— Marinus Van Driel

“Many companies are partnering with universities and even at the high school level with STEM programs to introduce young people into careers in the food, agribusiness and beverage industry. This industry really provides incredible career growth opportunities. And what organizations are doing now is that they're emphasizing career growth for prospective employees whether it be through internships and apprenticeships, all the way through leadership training programs that are provided.” — Marinus Van Driel

Experts in this episode: 

• Greg Case, CEO, Aon
• Lisa Stevens, Chief Administrative Officer, Aon

Additional resources: 

2025 Climate and Catastrophe Insight

2024 Client Trends Report

Key Moments: 

[1:50] What we heard from clients at our Property & Casualty Symposium

[4:42] Aon’s Better Decisions Lab

[6:33] The interconnected megatrends of Trade, Technology, Weather and Workforce

[9:45] Opportunities for businesses in 2025

Soundbytes:

• Greg Case: “Our clients consistently remark that decision-making is becoming harder. Last year proved to be no exception and 2025 is off to a challenging and fast start…Yet in the face of this volatility, there's also significant opportunity for businesses and society to use data and analytics and innovative solutions to address their risks in new and more impactful ways.”
• Lisa Stevens: “We’ve identified four megatrends that are impacting every aspect of business decision making – Trade, Technology, Weather and Workforce…and the interconnected nature of these trends means that clients need advisors who are able to look at the connection points and provide integrated solutions and responses.” 
• Greg Case: “Our clients have really responded to these megatrends, which are driving a level of complexity and volatility that has changed the way they think about risk and people issues.”
• Greg Case: “Our Better Decisions Lab brings together the content, the data, the analytics that we've been working so diligently on for a number of years in response to client need. It was a thrill to sit with our clients as they saw their own data come to life in real time and experience what this data could do for them as they think about the potential impact over time of climate risk on their overall portfolio of assets.”
• Greg Case: “I feel privileged to support our 60,000 colleagues at Aon on our mission to serve our clients and make a difference in the world. We have never been in a better position to help clients address their challenges, which is incredibly gratifying. If you want to see a happy Aon colleague, watch them wow a client – that really makes a massive difference at our firm.”
• Greg Case: “We've created what we believe is very much a first mover advantage. Our 3x3 Plan puts our firm in a position to curate and develop a set of analytics and content that will help us go further, faster and accelerate our Aon United strategy to serve client need.”

Experts in this episode: 

Don Ortegel, Executive Vice President, Aon North America

Douglas Farren, Managing Director of the Ohio State University’s National Center for the Middle Market 

Key Moments: 

[3:18] Strong performance in the middle market

[5:21] Interconnection between talent, risk, and technology

[7:07] Supply chain disruption is a growing challenge

[8:27] Companies scale their technology investment for success 

Additional Resources:

Driving Growth: The Role of People, Risk, and Technology in Middle Market Success

National Center for the Middle Market

NCMM & Aon On-Demand Webinar

Soundbytes: 

“We found that companies that not only just pick the hottest or latest and greatest technology, but actually pick the ones that were right for their business and could be scaled appropriately were companies that that really kind of took off.” — Doug Farren

“Most middle market companies tend to scale their technology investments. In other words, they may not have the capital and the resources to just really go big. So they want to start with a technology that makes sense for them, making sure that it's scalable, that it can really help support the growth plans that that company has.” — Doug Farren

“Companies that viewed risk more strategically, that were proactive about managing it, that had tools and other things in place, rather than being reactive and defensive about it, also outperformed their peers.” — Doug Farren

Experts in this episode: 

Joe Peiser, Global CEO of Aon Commercial Risk

Steve Hackenburg, Property and Casualty Leader, Commercial Risk North America

Paul Shedden, Global Head of Risk Capital Analytics

Key Moments: 

[2:14] Climate as driver of significant loss activity

[2:44] Effects of tort activity on casualty losses

[5:00] Setting temperature records each year

[7:58] Favorable insurer results and what that means for companies

[9:29] Investing in digital and analytical capability

Additional Resources:

Climate and Catastrophe Insight 

Soundbytes: 

“Activities such as severe convective storms and wildfires traditionally have been viewed by the underwriting community as secondary perils, but given the frequency and severity of these events, they are now really being viewed as more primary perils by the underwriting community.” — Steve Hackenburg

“What's been less widely reported is that, in fact, every single one of the past 10 years has hit a new record, not consecutively, but each one of those in its own has hit a new record for warmest temperature as set by the World Meteorological Organization. So climate change is happening.” — Paul Shedden

“There’s lots of uncertainty out there and lots of confusion for clients. And that's where we really hope that some of our science and technology and own research can really help.” — Paul Shedden

Experts in this episode: 
Doug Melton, Leader of Client Analytics for Human Capital 

Meghan Rausch, Analytics Solution Development and Commercialization Leader

• [2:05] Defining high-cost claimants 
• [3:09] Driving factors and conditions associated with high-cost claimants 
• [5:41] Strategies that employers can utilize to mitigate increasing costs
• [9:35] Lessons learned from correct (and incorrect) use of this framework
• [14:56] Enhancing total workforce function in 2025

Additional Resources:

The Global Medical Trend Rates Report 2025

Helping Employers Navigate the Rise in High-Cost Medical Claims

Key Trends in U.S. Benefits for 2024 and Beyond

Tweetables:

“It’s really important that employers have strategies in place to try to get ahead of these increasing costs and plan for them.” — Meghan Rausch

“Employers need to know their future risk, not base their strategy on their historical risk.” — Meghan Rausch

“Employers need to look toward the future as they’re trying to manage some of these risks.” — Meghan Rausch

Experts in this episode: 
Spencer Lynch, Global Security Consulting Leader, Cyber Solutions
Adam Peckman, Head of Risk Consulting and Cyber Solutions, Asia Pacific

• [1:35] AI’s increasing risk in cyber exposure
• [3:02] Regulatory challenges with AI
• [3:25] The human element of cybersecurity
• [4:50] Strategies for managing increasing risk exposure

Additional Resources:

Evolving Technologies Are Driving Firms to Harness Opportunities and Defend Against Threats

2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and Workforce

On Aon Special Edition: 2024 Business Decision Maker Survey

2024 Business Decision Maker Survey

Special Edition: Global Trade and its Impact on Supply Chain

Tweetables:

• “Gen AI will help businesses productivity and allow employees to be more engaged in stimulative work activities.” — Adam Peckman
• “The human element remains the weakest link in defending against cyber attacks.” — Adam Peckman
• “Risk leaders cannot afford to wait until these new technology initiatives go live before investigating the risk and insurance implications.” — Adam Peckman

Experts in this episode: 
Tracy-Lee Kus, CEO, Global Broking Centre
John Minor, National Practice Leader, Structured Credit & Political Risk

• [1:53] Current geopolitical issues and their impact on supply chains
• [4:14] Potential trade restrictions from the incoming Trump administration
• [5:12] The impact on trade of the Middle East and Ukraine conflicts
• [6:10] Risk management intervention options
• [8:20] Climate change presents increasing concerns for supply chain and geopolitical violence
• [8:45] Strategies for proactively managing supply chain risk

Additional Resources:

On Aon Insights: Climate and Supply Chain: Why Supply Chain Security is Crucial for Transportation Companies
Global Peace Index 2024
2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and Workforce
On Aon Special Edition: 2024 Business Decision Maker Survey
On Aon Special Edition: Aon’s 2024 Client Trends Report
2024 Business Decision Maker Survey
The Global Medical Trend Rates Report 2025

Tweetables:

• “Trade is the lifeblood of the global economy.” — John Minor
• “Aon rates more than half of global conflicts have high or medium-high geopolitical conflict risks.” — John Minor
• “Building transparency around your most important suppliers, their geographic location and their dependency on third parties will be really critical as risks continue to evolve.” — John Minor

Experts in this episode: 
Celine Ng Tong, Global Benefits Consultant
Kathryn Davis, Global Benefits Data and Analytics Leader

• [1:17] In-depth overview of the report findings
• [3:55] Trends in weight management drug costs
• [6:25] Proactive healthcare cost management strategies

Additional Resources:

Aon’s website

The Global Medical Trend Rates Report 2025

Special Edition: Building a Total Rewards Plan for Every Employee

2023 Global Medical Trend Rates Webinar

Tweetables:

• “This is the first time since 2021 that the trend rate has been projected to be lower than the previous year.” — Kathryn Davis
• “What employees are still struggling with, with their health, and what is driving these costs, hasn’t changed in ten years.” — Kathryn Davis
• “Effective wellbeing programs are an excellent option that keep employees healthier and save medical costs.” — Kathryn Davis

Experts in this episode: 
Byron Beebe, Global Chief Commercial Officer, Human Capital 
Farheen Dam, Health Solutions Leader, North America

• [1:37] Key concerns regarding healthcare costs
• [3:40] Healthcare affordability refers to both the employee and the employer
• [6:07] The impact of healthcare affordability on employee recruiting and retention
• [8:31] Strategies for tackling the challenges of healthcare affordability
• [11:07] The urgency of addressing accessibility issues

Additional Resources:

2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and Workforce

On Aon Special Edition: 2024 Business Decision Maker Survey

On Aon Special Edition: Aon’s 2024 Client Trends Report

2024 Business Decision Maker Survey

The Global Medical Trend Rates Report 2025

Tweetables:

• “We’re still feeling the impact of inflation from after the pandemic.” — Farheen Dam
• “Historically when we use the term affordability, we think about it in terms of individuals.” — Farheen Dam
• “The reality is that total reward budgets are being swallowed up by healthcare just to maintain the status quo.” — Farheen Dam
• “In order to build the most robust and valuable total rewards package they can, employers have to address healthcare spending.” — Farheen Dam
• “In this high trend environment, doing nothing simply isn’t an option for employers.” — Farheen Dam

Experts in this episode: 
Rachel Fellowes, Chief Wellbeing Officer, Aon 
Christina Maslach, Professor of Psychology at the University of California, Berkeley

• [3:58] Classification of burnout as a stress response
• [11:00] The danger of viewing burnout as a disease
• [12:28] Three dimensions of the Maslach Burnout Inventory
• [14:58] Symptoms of classic burnout patterns
• [17:21] Six areas of mismatch that result in burnout
• [23:03] Effective strategies for burnout improvement
• [24:18] Distinguishing between coping and prevention

Additional Resources:

Aon’s website

Better Being Series: Are You Taking Care of Your Digital Wellbeing?

Better Being Series Dives into Women’s Health

Rachel Fellowes LinkedIn

Aon’s Workplace Wellbeing

Aon’s 2022-2023 Global Wellbeing Survey

Christina Maslach Resources:

UC Berkeley Psychology Website

UC Berkeley Research 

Social Psychology Network

Maslach Burnout Inventory™ (MBI)

The Burnout Challenge

LinkedIn

Tweetables:

• “[Burnout] is not a pathology itself, but it's the lack of recovery afterward that really becomes the problem.” — Christina Maslach
• “With burnout, employees are switching from doing their very best to doing the bare minimum.” — Christina Maslach
• “We need to recognize burnout as a phenomenon that can happen in the workplace because of the health consequences it can have.” — Christina Maslach
• “We should not honor increasingly difficult jobs by just coping with it, we should get rid of some of these stressors or make them less frequent.” — Christina Maslach

Featured in this episode: 
Chris Bhatt, Chief Commercial Officer, Transportation and Logistics
Chris Law, Senior Vice President, Marine Risk Engineering and Loss Control Practice Leader
Jan Steven Kelder, Specialty Leader, Transportation and Logistics, EMEA

• [2:04] Geopolitical risks in supply chain security
• [6:30] AI and risk management
• [10:20] Preparing for climate risk

Additional Resources:

Aon’s website

Transportation and Logistics Industry Overview 

Aon Insights: Transportation and Logistics

Tweetables:

• “Risk management and insurance solutions need to be aligned with changing risks.”  — Chris Law
• “A key element of tech resilience to cargo theft and crime is having resilient cybersecurity policies in place, and that starts with the people.” — Chris Law
• “At the end of the day, rerouting of cargo, irrespective of the cost, means you have to assess the security risk of your supply chain.” — Jan Steven Kelder
• “You have to make sure that your risk transfer solutions are always aligned with today’s changing and complex supply chains.”— Jan Steven Kelder

Featured in this episode: 
Sabba Manyara, Director, Cyber Solutions, Asia
Matt Chmel, Chief Broking Officer, Cyber Solutions Group
Alistair Clarke, Cyber Broking Leader, Global Broking Center

• [1:38] The global significance of the CrowdStrike incident
• [5:58] What CrowdStrike means for the future of cyber risk
• [7:47] Deep dive into the current cyber insurance market

Additional Resources:

Aon’s website

Cyber Resilience Report: Cyber Attacks on Supply Chains Are Causing a Widespread Impact

Overcoming the Reputational Cost of Cyber Attacks: The 10-Day Plan

Responding to the CrowdStrike Outage: Implications for Cyber and Technology Professionals

Responding to the CrowdStrike Outage: Implications for Cyber (Re)Insurance

Client Spotlight: Building a Cyber-Resilient Supply Chain

Tweetables:

• "But no one really expected a provider like CrowdStrike to be impacted by such an incident, or to create such an impact." — Sabba Manyara
• “This was a very complex situation and a very unique situation for each company individually.” — Matt Chmel
• "From insurers, we have heard, in the past, concerns about systemic risk, a widespread event of this magnitude." — Sabba Manyara
• “What was so terrifying about this particular outage was that it came as a result of an update by Crowdstrike, one of the world’s leading network security businesses.” — Alistair Clarke
• “With cyber, the next loss looks nothing like the last one.” — Alistair Clarke
• “I think going into 2025 we’re still going to see a buyer friendly market in terms of the cyber insurance landscape.” — Matt Chmel

Featured in this episode: 
Eddie McLaughlin, Global Practice Leader, AGRC, Aon
Cristina Palomo, Cybersecurity Risk & Compliance Director Governance, Schneider Electric

• [1:55] Significant cyber risk landscape changes in recent years
• [3:08] The digital transformation program at Schneider Electric
• [6:26] Determining and mitigating third party risk
• [10:13] Regulatory risk in the face of compliance on a global scale
• [13:53] Reputation risk in Schneider’s cyber risk management program
• [16:12] The potential for managing a cyber crisis event well

Additional Resources:

Aon’s website

2023 Cyber Resilience Report

Overcoming the Reputational Cost of Cyber Attacks: The 10-Day Plan

Schneider Electric Website

Tweetables:

• “The cyber landscape has been continuously evolving, making it increasingly challenging for companies to anticipate and prepare for the diverse range of threats.” — Cristina Palomo
• “When we identify any cyber regulation that affects us and requires compliance, we have a systematic and repetitive approach.” — Cristina Palomo
• “Reputation risk is embedded in every single cyber risk scenario that we assess.” — Cristina Palomo

Featured in this episode: 

Petra Schmidt, global industry leader, Enterprise Client Group
Liz Henderson, global head of Climate Risk Advisory

• [1:50] The impact of climate risk on employees
• [2:37] Heat stress is often underrepresented in climate models
• [4:15] Key proactive considerations for employers when handling extreme heat
• [5:50] Tangible strategies for reducing carbon footprint
• [10:41] The value of expert risk transfer support

Additional Resources:

Aon’s website

Special Edition: Preparing Business for Changing Weather

Climate Analytics Unlock Capital to Protect People and Property

2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and Workforce

Tweetables:

• “Any organization that has started to experience extreme weather events and the impact they have on the ability to be resilient in the face of climate change are starting to feel the pain of ignoring the implications of climate on people.” — Liz Henderson
• “Heat is going to impact people before it impacts anything else.” — Liz Henderson
• “Having a tangible, quantifiable transition plan is part of your risk management strategy.” — Liz Henderson
• “Insurance is your ally, and oftentimes it is the key to unlocking investment into your organization.”  — Liz Henderson

Experts in this episode: 
Rachel Fellowes, Chief Wellbeing Officer, Aon 
Dr. Michael Greger, M.D. FACLM, Founder, President, NutritionFacts.org

• [3:45] Why nutrition is essential in wellbeing
• [4:56] Diet is a combination of what you eat and how you eat it
• [5:41] The direct impact of nutrition on productivity
• [6:40] Key tips for improving health from Dr. Greger
• [7:57] Considerations for obtaining quality food intake
• [8:37] The impact of diet on work productivity
• [10:15] Recent findings from landmark health studies
• [12:48] The importance of sustainable and healthy lifelong choices

The content made available in this podcast is provided for informational purposes. Remember to consult your doctor or other health care provider before beginning a new diet or exercise program.

Additional Resources:

Aon’s website

Better Being Series: Discover the ‘Blue Zones’ Where People Live Longer

Better Being Series: Improving Your Financial Wellbeing

Better Being Series: Are You Taking Care of Your Digital Wellbeing?

Better Being Series Dives into Women’s Health

Rachel Fellowes LinkedIn

Aon’s Workplace Wellbeing

Aon’s 2022-2023 Global Wellbeing Survey

Dr. Michael Greger Resources

• NutritionFacts.org
• Instagram

Tweetables:

• “The number one source of death in the U.S., the UK and the world more broadly is humanity’s diet.” — Dr. Michael Greger
• “Diet is the single most important decision we can make in terms of our health and wellbeing.” — Dr. Michael Greger
• “The good news is that we have tremendous power over our health, destiny and longevity.” — Dr. Michael Greger
• “Real foods that grow out of the ground are our healthiest choices.” — Dr. Michael Greger
• “In terms of productivity and diet, it’s really all about health.” — Dr. Michael Greger

Experts in this episode: 
Laura Wanlass, Partner and Global Head of Corporate Governance Consulting
Liz Henderson, Global Head of Climate Risk Advisory

• [2:29] Key questions linking parametric insurance and the management of weather risk
• [2:41] How does parametric insurance work?
• [4:42] How these policies are becoming increasingly important to businesses
• [6:33] Addressing the protection gaps in the face of increasingly extreme weather with parametric insurance
• [9:53] Steps for the practical application and implementation of parametric insurance
• [12:30] Underscoring the impact of weather on every aspect of business

Additional Resources:

Climate Analytics Unlock Capital to Protect People and Property

2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and Workforce

On Aon Special Edition: 2024 Business Decision Maker Survey

On Aon Special Edition: Aon’s 2024 Client Trends Report

2024 Business Decision Maker Survey

Tweetables:

• “Parametric products have been around for a pretty long time in the insurance space, but there’s still a lack of understanding of how they actually work.” — Liz Henderson
• “There are many sources of volatility related to natural disasters that are not easily identifiable or quantifiable in an indemnity product.” — Liz Henderson
• “Insurance only picks up version portions of most losses, so that gap between what insurance covers and doesn’t cover is the protection gap.” — Liz Henderson
• “Clients have to have an understanding of the risk that they’re actually facing on a holistic basis.” — Liz Henderson
• “It isn’t just about physical property damage anymore. Weather affects all aspects of your business.” — Liz Henderson

Experts in this episode: 
Rachel Fellowes, Chief Wellbeing Officer, Aon 
Danny Buettner, EVP, Chief Development Officer, Blue Zones

• [3:21] Characteristics of Blue Zones around the world
• [4:48] The fountain of youth is found in the Blue Zones
• [6:54] The common denominators including rituals, behaviors, and habits
• [9:58] Implementing a team culture that makes healthy choices naturally
• [14:16] The unmatched ROI of adding a year to life expectancy

Additional Resources:

Aon’s website

Better Being Series: Improving Your Financial Wellbeing

Better Being Series: Are You Taking Care of Your Digital Wellbeing?

Better Being Series Dives into Women’s Health

Rachel Fellowes LinkedIn

Aon’s Workplace Wellbeing

Aon’s 2022-2023 Global Wellbeing Survey

Danny Buettner Resources: 

• LinkedIn
• Blue Zones Website
• Netflix Documentary: Live to 100: Secrets of the Blue Zones 
• NFX: The Business Case for Longevity

Tweetables:

• “These researchers found cultures and environments that produce centenarians at scale, consistently, with a fraction of the disease prevalence.” — Danny Buettner
• “Of the 350 people we studied, not a single one of them pursued health.  Not a single one of them pursued longevity, or resilience, or purpose or connection or happiness...it ensued.”  — Danny Buettner
• “[These results] were a by-product of where you live and who you pursue life with.” — Danny Buettner
• “There is no greater ROI than adding a year or two of life expectancy to the world.” — Danny Buettner

Featured in this episode: 
Rachel Fellowes, chief wellbeing officer, Aon 
Bobbi Rebell, CFP, founder and CEO of Financial Wellness Strategies

• [4:38] Defining financial wellbeing as it relates to happiness
• [7:26] Bobbi’s motivation to establish Financially Wellness Strategies
• [9:19] The role of the workplace in cultivating healthy financial wellbeing
• [12:00] Bobbi’s approach to increasing financial literacy in adults
• [16:01] Strategies for supporting better employee financial wellbeing

Additional Resources:

Aon’s website

Better Being Series: Are You Taking Care of Your Digital Wellbeing?

Better Being Series Dives into Women’s Health

Rachel Fellowes LinkedIn

Aon’s Workplace Wellbeing

Aon’s 2022-2023 Global Wellbeing Survey

Bobbi Rebell Resources:

• Newsletter
• Books
• Website

Tweetables:

• “The workplace creates both a challenge and a huge opportunity to have financial wellness conversations.” — Bobbi Rebell
• “It is important for employers to understand that to get the best out of their workforce, [financial conversations] make a lot of business sense.” — Bobbi Rebell
• “The workforce is where we can really make an impact, not only for employees but companies benefit from this as well.” — Bobbi Rebell
• “Structured programs with accountability can be very effective [in supporting financial wellbeing].” — Bobbi Rebell

• [0:33] Four megatrends shaping the future of business
• [2:27] Risks linked to trade are among leader’s top concerns
• [4:09] Concerns over new and evolving technology risks
• [5:44] Insights into the impact of extreme weather and changing climate
• [7:40] Balancing workforce costs with a compelling employee experience

Additional Resources:

Aon’s website

2024 Business Decision Maker Survey

Special Edition: Aon’s 2024 Client Trends Report

Aon’s 2024 Client Trends Report

Tweetables:

• “Businesses are more connected than ever before, and they have a greater dependence on third parties.” — Richard Waterer
• “The good news that we see from the survey is that business decision makers recognize the importance of assessing not just the potential positive impacts of embracing change, but also understanding the risk that they’re going to face.” — Spencer Lynch
• “There’s a lot of opportunities for our clients to lean into really understanding how weather risk manifests itself throughout their business.” — Liz Henderson
• “The key to all of this is how to make decisions, it will be using data to make the right decisions.” — Lisa Patel

• [1:30] The impact of ART on conversations with clients
• [3:50] Evolution of market conditions in the casualty space
• [4:56] The value of ART solutions in the changing marketplace
• [9:12] Clients that are typically bringing more ART to their portfolio
• [11:08] Benefits of parametrics for clients and the wider market

Additional Resources:

Aon’s website

Capabiliity Overview of Risk Transfer

Risk Financing

Tweetables:

• “The market is definitely transitioning and improving and it’s provoking conversations around different ways of managing risk and volatility.” — Rob Kemp
• “Those companies with U.S. or high hazard industries are still seeing increases, still seeing compression in terms and conditions, in particular capacity, and we don’t see that changing too much this year.” — Guy Malyon
• “We’re trying to make sure that all of that risk capital is brought to our clients to give them flexibility in what has been a challenging marketplace, but more importantly, set them up for years to come so they become more resilient to the marketplace and flexibility and changes within it.” — Rob Kemp
• “I haven’t yet found a line of business that wouldn’t be applicable to ART.” — Guy Malyon

• [3:11] Defining digital wellbeing and why Amy decided to set up the Digital Wellness Institute
• [5:10] Insights on the impact of hybrid working on digital wellbeing after COVID-19
• [6:53] The challenges of hyper-responsible tech use in high performing adults
• [7:54] Maximizing a digital balance to maximize productivity and satisfaction in the workforce
• [11:01] Sources of burnout and the importance of setting digital boundaries

Additional Resources:

Aon’s website

Better Being Series Dives into Women’s Health

Rachel Fellowes LinkedIn

Aon’s Workplace Wellbeing

Aon’s 2022-2023 Global Wellbeing Survey

Amy Blankson Resources:

• LinkedIn profile
• Website
• Digital Wellness Institute website
• Digital Wellness Day

Tweetables:

• “Digital wellbeing is the opportunity that we have to maximize the benefits of technology while mitigating the harms that come along with it.” — Amy Blankson
• “83 percent of employees are now turning to employers looking for help navigating tech-life balance.” — Amy Blankson
• “It’s very hard to step off the treadmill when the entire world is on it together.” — Amy Blankson
• “As technology continues to advance, it becomes even more important that we as adults develop a sense of digital balance.” — Amy Blankson
• “It’s not just that you’ve been sitting at a desk all day. It’s that your brain is trying to manage so many things at once, and that can be exhausting.” — Amy Blankson
• “We have the capacity as adults and leaders to make some very small micro changes in our lives that will help us move to a state of flourishing.” — Amy Blankson

• [3:35] Insights into the effects of menopause on mental and physical health and careers
• [10:18] Statistics about the workforce impact of menopause and perimenopause
• [11:15] Leading research on improved menopausal health
• [17:06] Strategies to include healthy patterns in the workplace
• [20:14] Incorporating innovative health initiatives into a company's wellbeing agenda

Additional Resources:

Aon’s website

Rachel Fellowes LinkedIn

Aon’s Workplace Wellbeing

Aon’s 2022-2023 Global Wellbeing Survey

Dr. Vonda Wright Resources:

• Website
• LinkedIn Profile
• Instagram
• HOT For Your Health Podcast

Tweetables:

• “We’re not only talking about the physical health of a woman. We’re talking about the mental health of a woman, and we’re also talking about the career of a woman.” — Dr. Vonda Wright
• “Our charge is not only to understand this but to provide a way for women in their peak to thrive.” — Dr. Vonda Wright
• “This is not a woman’s conversation. This is a population conversation.” — Dr. Vonda Wright
• “Great businesses will be interested in the health of their employees.” — Dr. Vonda Wright
• “Fertility is not the only part of a woman’s health that needs supporting.” — Dr. Vonda Wright
• “Reinvesting profits into this critical portion of our workforce is not only the right thing to do from a human standpoint, it’s a good business use case.” — Dr. Vonda Wright

• [0:33] Four megatrends that are shaping business decision making
• [1:45] Trade and technology insights from Aon’s 2024 Client Trends Report
• [2:44] Changing weather and workforce trends from the report
• [3:51] How clients are addressing trends through a Risk Capital and Human Capital lens
• [5:30] Aon’s approach to accelerating solutions for clients

Additional Resources:

Aon’s website

Aon’s 2024 Client Trends Report

Aon Unveils Client Trends Report Highlighting Interconnected Risk And People Issues

Aon’s 2023/2024 Global Risk Management Survey

Special Edition: Aon CEO Greg Case on 2024 and Evolving to Serve Clients

Tweetables:

• “More important is the interconnectivity of industry around the world and how we navigate that on behalf of our clients.” — Andy Marcell
• “Employers have started addressing wellbeing very differently.” — Lambros Lambrou
• “Seeing ‘attracting and retaining talent’ rise to the number four global risk that companies face was extremely telling in how our thinking has evolved on traditional risk topics.”— Lambros Lambrou
• “We’re actively addressing people risk with our clients in a much more connected way across our integrated Human Capital and Risk Capital capabilities.” — Lambros Lambrou
• “It is very apparent the C-suite decision making will need to be informed by both risk and human analytics as we look to protect their people and grow their businesses.” — Andy Marcell

• [1:40] An overview of the evolving regulatory environment
• [4:20] Proactive governance and procedures to increase protection
• [7:17] The impact of AI and machine learning on underwriting
• [11:39] Key takeaways for regulatory actions

Additional Resources:

Aon’s website

U.S. Cyber Insurance: Market Trends and Opportunities

Aon Cyber Security & Risk Solutions

Aon Cyber Resilience Capability Overview

Tweetables:

• “We can see the significant impact that cyber attacks have on public companies, whether it’s their operations, finances, or their reputation.” — Karrieann Couture
• “Allegations around utilizing information without having permission are in early stages, and it will be very interesting to see how the law plays out there.” — Karrieann Couture
• “Cyber risk is changing as technology is changing, and we have to stay on top of it.” — Karrieann Couture

• [2:02] A high-level overview of today’s global construction industry
• [4:22] Key renewable energy and energy transition construction projects
• [7:46] Addressing inflation, workforce shortages and geopolitical factors
• [10:55] Diversification of risk capital as an essential component in construction projects
• [14:30] The role of the risk capital market in addressing client needs

Note: This episode was recorded on March 21st. The Baltimore Bridge incident is not included in the discussion.

Additional Resources:

Aon’s website

Aon’s Global Risk Management Survey

Aon’s Global Construction and Infrastructure

Inflation Reduction Act of 2022

Chips and Science Act of 2022

Infrastructure Investment and Jobs Act of 2021

Tweetables:

• “Crucially, [clients] are now asking the question, ‘What else do I need to do in the design construction operation of this asset to make it more resilient in the face of this changing climate?’.” — James MacNeal
• “The failure to attract and retain talent and workforce shortages are featured in the top six concerns of our industry clients.” — James MacNeal
• “It’s really important that construction clients and their brokers increasingly explore other options for risk transfer.  You can’t just rely on the traditional construction market anymore.” — James MacNeal

• [2:42] Terms and concepts surrounding pay transparency
• [4:52] Historical events that shaped pay expectations
• [9:37] Transitioning from compliance to a culture of transparency
• [11:12] Three prongs of an effective pay transparency culture
• [14:35] First steps to lasting change

Additional Resources:

Aon’s website

Pay Transparency Consulting

Pay Equity Consulting

Understanding and Preparing for the Rise in Pay Transparency

Five Big Human Resources Trends to Watch in 2024

Webinar: The Five Top HR Trends to Watch for in 2024

Mastering Pay Transparency to Bridge the Gender Wage Divide

Tweetables:

• “This is not about compliance. It’s about the workforce and who our workforce and future is, and it’s about talent.” — Kelly Voss
• “As an organization, decide which of these foundational pieces you’re going to start with because there isn’t one right answer for every organization.” — Kelly Voss
• “If you start to think about this and plan accordingly, we’ll all be in good shape. It’s just a matter of taking that first step.” — Kelly Voss

• [1:40] What ESG means to Aon’s 3x3 Plan
• [3:42] Three key takeaways from this year’s report
• [5:31] Insights into Aon’s Sustainability Network
• [6:24] Examples of environmental sustainability grants

Additional Resources:

Aon’s website

Aon's 2023 Impact Report

Insurance Insider: Aon’s 3x3 plan positions firm to deliver a 'big set of answers' to clients

On Aon Insights: What Does ‘ESG’ Really Mean?

Ep 49: On Aon's ESG Impact with Leslie Follmer

Aon’s 2022 ESG Impact Report

Special Edition: Aon CEO Greg Case on 2024 and Evolving to Serve Clients

Tweetables:

• “When you think about what’s in ESG, those risks match right up against risk capital and human capital.” — Leslie Follmer
• “We really do have core capabilities here to help our clients think about ESG risks in ways that help them make better decisions.” — Leslie Follmer
• “Aon colleagues are joining together with the support of these environmental sustainability grants to drive local impact on environmental causes.” — Leslie Follmer

• [1:44] Key questions that define the meaning of decarbonizing for investors
• [5:40] Identifying the motivation behind the steps needed in decarbonizing efforts
• [10:54] Various investor approaches to decarbonizing
• [15:37] Action and integration flow from the motivational belief that change is possible
• [19:22] First steps to building a climate-resilient investment portfolio

Additional Resources:

Aon’s website

How is Climate Change Affecting the Investment Landscape?

Aon’s Environmental Social and Governance (ESG) Manager Ratings: 3 Questions with Daniel Ingram

Impact Investing is Hard: Here’s How to do it Well

Responsible Investing

Aon’s Impact Report

Tweetables:

• “As a globally diversified investor, your portfolio will look like, to some degree, the global economy.” — Tim Manuel
• “For investors that want to maintain diversification, their own decarbonization goals and whether they will meet those goals, are inextricably linked to the decarbonization process in the wider economy.” — Tim Manuel
• “Investors can’t decarbonize in a vacuum.” — Tim Manuel
• “Investors really need some help determining what, if anything, decarbonizing means for them, what actions they might want to take, if any, and why.” — Daniel Ingram
• “Trying to understand what’s motivating your investors is really part of determining what decarbonizing means for you.” — Daniel Ingram
• “No one person is going to solve climate change.  It requires everyone to do their part globally.” — Daniel Ingram

© 2024 Aon plc. All rights reserved.

The opinions referenced are as of the date of publication and are subject to change due to changes in the market or economic conditions and may not necessarily come to pass. Information contained herein is for informational purposes only and should not be considered investment advice. Investment advice and consulting services provided by Aon Investments USA Inc. (Aon Investments). The information contained herein is given as of the date hereof and does not purport to give information as of any other date. The delivery at any time shall not, under any circumstances, create any implication that there has been a change in the information set forth herein since the date hereof or any obligation to update or provide amendments hereto.

This document is not intended to provide, and shall not be relied upon for, accounting, legal or tax advice or investment recommendations. Any accounting, legal, or taxation position described in this presentation is a general statement and shall only be used as a guide. It does not constitute accounting, legal, and tax advice and is based on Aon Investments’ understanding of current laws and interpretation.

Diversification does not ensure a profit nor does it protect against loss of principal. Diversification among investment options and asset classes may help to reduce overall volatility.

This document is intended for general information purposes only and should not be construed as advice or opinions on any specific facts or circumstances. The comments in this summary are based upon Aon Investments’ preliminary analysis of publicly available information. The content of this document is made available on an “as is” basis, without warranty of any kind. Aon Investments disclaims any legal liability to any person or organization for loss or damage caused by or resulting from any reliance placed on that content. Aon Investments reserves all rights to the content of this document. No part of this document may be reproduced, stored, or transmitted by any means without the express written consent of Aon Investments.

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ATTN: Aon Investments Compliance

• [1:02] Statistics on the impacts of 2023 damage compared to previous years
• [4:17] A definition and explanation of the increasing protection gap
• [9:21] Recommendations for resilience tactics in response to catastrophic weather trends
• [10:10] Practical measurements to mitigate rising perils such as heatwaves
• [12:31] Key findings of Aon’s 2024 Climate and Catastrophe Insight

Additional Resources:

Aon’s website

Aon’s 2024 Climate and Catastrophe Insight

On Aon Episode 47: On Aon's Insights on Navigating and Preparing for Catastrophes with Michal Lörinc and Dominic Probyn

Tweetables:

• “I’ve talked about financial drivers of disasters, but we can’t forget about the human impact.” — Michal Lörinc
• “Considering human fatalities, 2023 was the deadliest since 2010.” — Michal Lörinc
• “The main reason that losses are increasing over time is the growth of exposure in population growth in vulnerable areas.” — Michal Lörinc

• [1:44] Megatrends in 2024 across trade, technology, weather and workforce
• [6:36] Further evolving as firm to serve client need
• [9:12] Aon’s 3x3 Plan to go further, faster on the firm’s Aon United strategy
• [11:55] Investing in Aon Business Services to drive greater relevance with clients
• [16:31] Developing new products to help better serve clients
• [18:45] Serving the middle market with more capability

Additional Resources:

Aon’s website

Aon Further Accelerates Aon United Strategy

Insurance Insider: Aon’s 3x3 plan positions firm to deliver a 'big set of answers' to clients

Insurance Insider: Taking Aon and making it... even more Aon

Insurance Insider: Aon United acceleration project ‘fundamentally different’ to earlier efforts

Aon’s Property Risk Analyzer

Aon To Acquire NFP, A Leading Middle-Market Provider Of Risk, Benefits, Wealth And Retirement Plan Advisory Solutions

Aon’s ​​Cyber Quotient (CyQu) Evaluation

Aon Expands Climate Risk Advisory Across Risk Capital To Serve Clients With More Integrated Solutions

Aon Insights: Delivering an Integrated Business and People Strategy for the Future of Insurance

On Aon Episode 48: On Aon's Game Plan for Switching from Defense to Offense in Managing Risk with Greg Case

Tweetables:

• “No question our world is more volatile in every respect and that volatility is driven by a series of transitions across trade, technology, weather and workforce…which have changed the stakes in the battle for relevant with clients.” - Greg Case
   
• “Clients are looking for a set of trusted advisors who can help them rethink how they take a more holistic view towards Risk Capital...They also want an advisor who can deliver integrated solutions that consider the connection between traditional health & benefits, employee retirement planning and broad-based talent strategies – it's really one issue, it’s how you optimize your Human Capital.“ - Greg Case
   
• “For Aon, this means creating innovative new solutions that address these emerging risk and people challenges, accelerating the use of predictive analytics to deliver new insights and unlock access to new forms of capital and focusing on the growing demand for integrated solutions that tackle risk and people challenges together.” - Greg Case
   
• “Our Aon United strategy has helped us keep pace with [client] expectations, but the reality is we need to go further, faster – which is the rationale for the 3x3 Plan we rolled out last year.” - Greg Case 
   
• “Bringing together Reinsurance and Commercial Risk data and analytics we are creating a new suite of tools, starting with our Property Risk Analyzer, that deliver insights to clients in real time related to their risk profile, which will allow them to better interact with markets, assess their position and take action.” - Greg Case
   
• “When we look at the opportunity with NFP, it’s not about building something bigger – it's about building something better.” - Greg Case
   
• “The investment in Aon Business Services through our 3x3 Plan is helping our firm realize the opportunity to innovate on behalf of clients to create very specific product offerings for the middle market.” - Greg Case
   
• “If you think about one of our future colleagues at NFP, they will have the chance to do exactly what they’re doing today, but with more capability to bring to their clients.” - Greg Case

• [:21] Characteristics, key topics and demographics of the GRMS
• [1:09] Challenges around attracting and retaining talent
• [4:04] Quantifying the risks of attracting and retaining talent
• [6:20] The impacts of climate as a key consideration in risk mitigation plans
• [8:35] Insights into the severity of cyber threats to an organization
• [10:12] Current and future risks and concerns of AI

Additional Resources:

Aon’s website

Aon’s Global Risk Management Survey

Fortune: AI was not even in the top 20 business risks in a ‘shocking’ survey of nearly 3,000 corporate leaders

Inside P&C: Cyber risk, BI remain top risks for carriers: Aon

Tweetables:

• “These results provide key insights into the business leader’s mind and the steps they are taking to manage them.” — Joe Peiser
• “Human capital issues are no longer just a people problem.” — Joe Peiser
• “Human capital issues are a key business risk that can hamper innovation and business development.” — Lambros Lambrou
• “Most CEOs now have talent strategies as one of their top priorities today.” — Lambros Lambrou
• “We expect human capital to increase in ranking in future surveys.” — Lambros Lambrou
• “More than ever, there is greater awareness around the connectivity between an organization’s risk and people strategy and the implications that they can impact business performance.” — Lambros Lambrou
• “There is still a significant gap between risk awareness and risk preparedness.” — Lambros Lambrou

• [3:41] Advice for starting a career in the reinsurance industry
• [4:56] Key challenges when investing in renewables
• [10:21] What the next big trend in regulation is
• [13:05] Which sectors are succeeding
• [16:17] What’s next for the industry
• [20:31] Aon’s efforts to drive growth and development in renewables

Additional Resources:

Aon’s website

With an Industry Focus, ESG Risks and Opportunities Can Vary Greatly

Building a Resilient Workforce That Steers Organizational Success | An Outlook Across Industries

Cutting Supply Chains: How to Achieve More Reward with Less Risk 

Reducing Finance Risks in a Fast-Moving Wind Energy Market

Tweetables:

• “All of these aspects drive volatility and create challenges to the sector as well as opportunities.” — Guido Benz
• “We’re at a transition point where that needs to be reassessed again… to make sure that we meet the goals that we’re setting for ourselves.” — Mark Potter
• “There’s a lot of things to factor in for developers and a lot of types of risk and exposures that they’re managing.” — Mark Potter
• “Government bodies have a key role to play to really help facilitate this transition.” — Guido Benz
• “The business case around renewables is still very, very strong.” — Mark Potter

• [2:10] Distinguishing characteristics and challenges of GLP-1s
• [7:18] Balancing the fairness of coverage with the inappropriate utilization of drugs
• [11:30] Quality control and safety concerns in light of demands
• [18:05] ROI considerations for long term investment gains
• [19:26] Holistic fairness and equity of coverage in these patient support elements
• [26:15] A high level summary of considerations for employers

Additional Resources:

Aon’s website

Aon’s Pharmacy Solutions LinkedIn

Aon’s Pharmacy Benefit Consulting 

Aon’s Rx Coalition

Tweetables:

• “Employers, over the course of last year, have been wrestling with and raising some very challenging questions about how to manage these drugs.” — Michael Manolakis
• “The impact of unofficial celebrity endorsements via social media has been astonishing.” — Michael Manolakis
• “These are really challenging questions here about how we treat obesity and how we think about obesity in comparison to other disease states.” — Michael Manolakis
• “Employers need to be thinking about cost, the prevalence of the condition, and fairness from a cost management perspective.” — Michael Manolakis

• [1:02] The critical role of biodiversity in planning for the future
• [2:35] Institutional investment as a key strategy to protect biodiversity
• [3:35] Complexities presented in measuring the success of investments
• [5:00] An action list for institutions to prioritize biodiversity in investment
• [6:05] A recap of biodiversity, climate and institutional investments

Additional Resources:

Aon’s website

Tackling Climate Change by Investing in Biodiversity

Climate Change and the Threat to Water Security

A Guide to Preparing for Greater Climate Disclosure in 2023

Using Parametric Insurance to Match Capital to Climate Risk

On Aon Insights Season 2, Episode 1: What Does “ESG” Really Mean?

On Aon Insights Season 2, Episode 2: Climate Science Through Academic Collaboration

On Aon Insights Season 2, Episode 3: Climate and Supply Chain

On Aon Insights Season 2, Episode 4: The Role of Insurance in Climate Plans

Tweetables:

• “Thinking about ways that capital allocation decisions and decisions about where to invest and specifically what to invest in, and really understanding how that then has an impact, both from a climate perspective and also from a biodiversity perspective is really key.” — Jennifer O’Neill
• “Investors need to be thinking about this now so that they’re not left behind.” — Jennifer O’Neill
• “We are really talking at a pivotal time for making decisions today rather than deferring those decisions for the future and looking to park those until such time as we have perfect data.” — Jennifer O’Neill
• “It's important that investors really think about this now and begin to understand not only what they can do, but also what their current position is so that they can determine what actions might look like for them.” — Jennifer O’Neill

• [6:55] The purpose and vision of the World Wellbeing Movement
• [11:44] The importance of measuring four key dimensions of employee wellbeing
• [16:12] Combating the workplace wellbeing paradox 
• [21:28] Evidence that wellbeing has a positive impact on company performance
• [25:46] Increasing the momentum surrounding wellbeing
• [30:55] The potential future impact of the World Wellbeing Movement

Additional Resources:

Aon’s website

Aon’s 2022-2023 Global Wellbeing Survey

On Aon’s Better Being Series - Part 3: Measuring Wellbeing with Rachel Fellowes and Nic Marks

Sarah Cunningham’s LinkedIn

Working on Wellbeing Podcast

World Wellbeing Movement

World Wellbeing Movement on LinkedIn

Tweetables:

• “I observed over a 25-year career that the world of work was becoming a more stressful place at a macro-level.” — Sarah Cunningham
• “If I could make one single change tomorrow, it would be that employers measure not only how employees are feeling using comparable science-based metrics but also measure why people feel the way they do.” — Sarah Cunningham
• “You cannot treat wellbeing in isolation. Your wellbeing benefits have to be aligned with your company culture.” — Sarah Cunningham

• [2:08] Two major areas of climate risks and opportunities for clients
• [4:45] Motivators behind developing risk capital innovation at Aon
• [5:21] Aon’s strategy for employing technology while addressing climate
• [7:15] Key differences of today’s risks from past challenges
• [15:08] Strategies for supporting clients in transition
• [16:42] Aon’s vision of success following COP28

Additional Resources:

Aon’s website

About COP28 Conference

Aon At COP28: What To Expect

Aon: Climate Change and Sustainability

On Aon Insights: The Role of Insurance in Climate Plans

On Aon Insights: Climate and Supply Chain

Tweetables:

• “The innovation that is happening within our own industry is pretty significant and is really going to put our own clients in a better position.” — Eric Andersen
• “We first have to start with the resilience aspect and protect against the physical risk change.” — Eric Andersen
• “We need to build confidence in our industry and the role that we can play in dealing with the resilience issues of today.” — Eric Andersen

• [1:01] How insurance plays a critical role in addressing the challenges of climate 
• [2:09] The role of Aon’s Energy Transition Group 
• [2:50] Strategies  to prepare for developing technologies  
• [4:28] Why reducing carbon dioxide emissions is an important tool that must be used with caution 
• [6:42] Tactics to help organizations better prepare for future climate risks 
• [8:10] A recap of climate risk, insurance, and resilience

Additional Resources:

Decarbonizing Your Business: Finding the Right Insurance and Strategy

Making Better Decisions on the Journey to Net-Zero

Catastrophes and Coverage: What 2022 Can Teach Us About Climate Risk

On Aon Insights Season 2, Episode 1: What Does “ESG” Really Mean?

On Aon Insights Season 2, Episode 2: Climate Science Through Academic Collaboration

On Aon Insights Season 2, Episode 3: Climate and Supply Chain

Aon’s website

Tweetables:

• “The toll from natural disasters is not just economical, it's social and environmental. The insurance industry is on the forefront of this challenge and has been for decades.”  — Natalia Moudrak
• “It is so important to think of ways where we can combine risk engineering and finance acumen and also work collaboratively across public and private sectors to optimize risk transfer and project financing solutions.” — Natalia Moudrak
• “For companies to grow and scale and to attract the financing to do so, it's so important to understand and to convey to potential investors the dollars and cents value of their IP assets.” — Natalia Moudrak
• “It's important to recognize that climate change is real, it's happening and it's not going to go away as a function of time.” — Natalia Moudrak
• “To limit the negative impacts of climate change, clients need to think about what they can do today to better prepare and withstand the impacts of extreme weather events.” — Natalia Moudrak

• [1:44] Three facets of Doug’s passion for optimizing employee health
• [3:28] Defining new technologies and their impact on healthcare
• [6:48] Key differences between new technology and traditional analytic approaches
• [8:53] The value of healthcare technology advancements for employers
• [11:50] Aon’s collaborative strategies for utilizing these technologies to support clients
• [13:51] Ensuring data security while maximizing technology benefits

Additional Resources:

Aon’s website

How Technology Will Transform Employee Benefits in the Next Five Years 

How Data and Analytics Can Optimize HR Programs

Four Ways to Increase the ROI of Your Benefits Strategy With Technology

Tweetables:

• “The new technologies matter for the employer because they should make the employee experience better.” — Doug Melton
• “Aon is helping our clients' employees with innovative solutions depending on what their needs are.” — Doug Melton
• “We’re tackling this new learning together and applying it to other clients who have the same situation.” — Doug Melton
• “[Data security] is a top priority and area of focus for us at all times.” — Doug Melton

• [1:00] The intersection of climate risk and supply chains
• [2:39] The need for organization changes when considering climate risk
• [3:55] Why resilience is key to success in all aspects of the supply chain
• [5:33] Steps to identify and increase supply chain resilience
• [6:15] Strengthen supply chains by including climate as a key factor
• [6:54] A recap of climate risk and supply chain strategies

Additional Resources:

El Niño and the Storm Brewing in Supply Chains

The Climate Crisis is Driving Supply Chains to Adapt

ESG Data: How Businesses Can Use Data to Gain an Edge

On Aon Insights Season 2, Episode 1: What Does “ESG” Really Mean?

On Aon Insights Season 2, Episode 2: Climate Science Through Academic Collaboration

Aon’s website

Tweetables:

• “Climate, when we think about it from a physical risk and from a transition risk perspective and all the other considerations, whether it's reputation or legal liability or anything like that, is an ever-evolving constant.” — William Bruce
• “We're never going to fully fix [climate] and it's always going to evolve and it's always going to change.” — William Bruce
• “Climate is a factor that is going to decrease and it's going to increase some of the existing risks that have already been identified.” — William Bruce
• “Assessing a supply chain’s exposure is the first step in building resilience.” — William Bruce

• [3:04] David’s personal experience with mental health and his focus on helping employers create a kinder workplace
• [6:04] David’s unique perspective on his career and mission
• [7:21] Defining and overcoming the stigma around mental health in the workplace
• [15:24] Practical tips for engaging with greater kindness
• [22:22] Gender role statistics and stigmas
• [25:47] A five year look at the future of wellbeing in the workplace
• [27:24] David’s key takeaways and advice for improving workplace kindness

Additional Resources:
This epsiode contains sensitive topics surrounding mental health, resources are available below.

Aon’s website

Aon’s 2022-2023 Global Wellbeing Survey

Rachel Fellowes LinkedIn

Better Up Mental Health Blog

David Beeney Resources

• Breaking The Silence Website
• LinkedIn

UK Mental Health Support/Contacts

• Samaritans.org
• The Calm Zone
• Mind.org
• Tommy’s
• Child Bereavement UK

US Mental Health Support/Contacts

• Mental Health First Aid
• Childhood Bereavement US

Tweetables:

• “My life changed for the better when I first outed myself about my mental health.” — David Beeney
• “We don’t know how to talk about mental health without fear.” — David Beeney
• “Unless you create a kind culture in the workplace, you will never optimize performance from your people.” — David Beeney
• “When you create a kinder culture at work, your best people are less likely to leave.” — David Beeney
• “The language we use around the workplace is very important in creating a kinder culture.” — David Beeney
• “If you don’t create a culture where people feel safe to put their hand up and say ‘I need help,’ all this effort will go to waste.” — David Beeney
• “Where we share vulnerability, we inspire people.” — David Beeney

• [1:00] The value of partnering with academic institutions when improving climate risks
• [3:07] Insights into the increasing losses associated with climate change
• [4:48] Crafting a robust data prediction program
• [6:20] Strategies that use the knowledge gained from academic research partnerships
• [8:06] A summary of climate risk insights and strategies

Additional Resources:

Decarbonizing Your Business

El Nino and the Storm Brewing in Supply Chains

On Aon Insights Season 2, Episode 1: What Does “ESG” Really Mean?

Aon’s website

Tweetables:

• “We're trying to help our clients understand when you're doing forecasting in this active area of research, that there isn't really one right answer.”  — Liz Henderson
• “You have to have an end-to-end kind of risk program that helps you understand the data going into the different models, the methodologies that they take, the data that's coming out, and the sources of volatility that the models don't account for at all.” — Liz Henderson
• “Over time, the tools we have will get much better and much more refined, to predict that kind of medium and long-term planning.”  — Liz Henderson
• “What does the climate risk program actually need to look like to account for all of that uncertainty that's there?” — Liz Henderson

• [1:20] The complicated task of defining ESG
• [2:12] The three elements that make up ESG
• [3:14] Maintaining a focus on ESG in a volatile market
• [4:38] Responding to political pushback and stakeholder expectations

Additional Resources:

Aon’s website

Episode 49: On Aon's ESG Impact with Leslie Follmer

ESG Data: How Businesses Can Use Data to Gain an Edge

Tweetables:

• “Oftentimes instead of saying, ‘What is environmental and social governance and what does it mean to the company?’ it's more like, what's material to your company and to your stakeholders?” — Laura Wanlass
• “You have to really sit back and look at who you are as a company, what industries or markets do you operate within to set your strategy and to know what you want to do on the risk side and the opportunity side of ESG.” — Laura Wanlass
• “But on the governance side, I would say, especially if you're public, there's some pretty universal things that are expected in terms of board governance.” — Laura Wanlass
• “Employees really care [about ESG], and that's not going to go away.” — Laura Wanlass

• [1:57] Recent trends and events impacting the training and reskilling of managers
• [4:38] Evolving demands for training in technology, diversity and hybrid work
• [6:28] Tactics for forward-thinking management training exercises
• [11:06] Building a culture of learning within an organization
• [13:28] Charlotte’s approach to wellbeing

Additional Resources:

Aon’s website

Aon Insights: How AI Will Impact Human Capital in the Technology, Media and Communications Industry

On Aon Insights: Resilience Across Industries

On Aon Insights: Building Belonging in the Workplace

On Aon Insights: Training the Manager for the Future of Work

Tweetables:

• “There is a clear trend showing that the manager role has evolved.” — Charlotte Schaller
• “As the workplace becomes more diverse and inclusive, managers will need to exhibit higher EQ — emotional intelligence.” — Charlotte Schaller
• “[Training and retraining] has to be a personalized journey. It’s not going to be a one-size-fits-all.” — Charlotte Schaller
• “When managers participate in training and demonstrate their commitment to learning, they set a positive example to their teams.” — Charlotte Schaller
• “Employees will feel more valued when they see their organization investing in their professional growth.” — Charlotte Schaller

• [3:03] The latest trends that are raising the cyber security stakes for banks
• [11:54] Recent talent recruitment adjustments made by banks
• [13:43] Tactics for assessing organizational vulnerabilities and strengthening protections
• [18:00] Monitoring bank investments in cyber risk mitigation
• [23:40] Advice for effectively managing organizational-level cyber security efforts and talent

Additional Resources:

Aon’s website

Aon’s 2023 Cyber Resilience Report

On Aon Episode 58: On Aon’s Approach to Helping Organizations Build Cyber Resilience with Joe Martinez and David Damato

On Aon Episode 42: On Aon’s Innovative Approach to Cyber Resilience with Nitai Mandhyan and Scott Swanson

Tweetables:

• “As we see more cyber attacks and more breaches, banks are grappling with trying to ensure that they retain their people with those skills and try to attract that talent as well.” — Chris Blain
• “The majority of cases that we see start with a person; it’s a people problem, usually not a technology problem.” — Spencer Lynch
• “The level of investment around cyber for the typical bank is enormous… and it’s very important that they get the cost balance right.” — Chris Blain
• “Cyber security is a business problem, not a technology problem.” — Spencer Lynch

• [2:08] Julia’s personal experience with grief and how it shaped her professional life
• [5:02] Defining grief and loss in both life and death
• [7:07] The individual and universal aspects of the grieving process
• [12:13] The role of work and structure in managing grief
• [21:36] The value of compiling resources to help with the grieving process
• [22:43] Collective grief as it affects the individual and a group
• [28:25] Additional resources to help support anyone through times of grief

Additional Resources:

Aon’s website

Aon’s Human Sustainability Index (HSI)

Rachel Fellowes LinkedIn

Julia Samuel’s Additional Resources:

• Julia Samuel’s website
• About Julia Samuel 
• Instagram
• Grief Works: Self Care & Love app
• Therapy Works podcast

Julia Samuel’s Books:

• This Too Shall Pass: Stories of Change, Crisis and Hopeful Beginnings
• Every Family Has a Story: How We Inherit Love and Loss
• Grief Works: Stories of Life, Death and Surviving

Tweetables:

• “In our family, we talked about everything that didn’t matter and, it turns out, nothing that did matter. And that shaped me profoundly.” — Julia Samuel
• “We need to understand what grief is so that we’re able to manage ourselves when it does happen to us.” — Julia Samuel
• “Work and structure is actually a really useful and important part of how we manage grief.” — Julia Samuel
• “In collective grief, it is very important to allow our differences.” — Julia Samuel
• “When someone dies, the thing that matters to us and supports us the most is the love of others.” — Julia Samuel
• “Grief often feels like fear and a sense of overwhelm… and the thing that most helps with that is exercise.” — Julia Samuel

This episode of the “On Aon Insights” podcast series features host Sheena Singh, senior vice president in Aon’s healthcare industry vertical, and expert Ishita Goel, director in Aon’s Talent Solutions. Together, they explore the journey of workforce resilience in these two industries, including how to approach the transformative power of AI and the tactics that result in the greatest impact in workforce resilience plans.

• [1:15] How varying priorities affect an industry’s approach to workforce resilience
• [3:05] Key strategies the tech industry can take from the financial industry regarding workforce resilience
• [4:44] Examples of the importance of workforce resilience in the tech industry
• [5:40] Effective responses to the increasing demand to build a resilient workforce
• [7:06] A summary of workforce resilience in different industries

Additional Resources:

Aon Insights: Workforce Resilience

The One Brief: What Does a Resilient Workforce Look Like?

On Aon Insights Ep 1: Workforce Resilience as a Concept

On Aon Insights Ep 2: Reskilling and Upskilling Talent

On Aon Insights Ep 3: Training the Manager for the Future of Work

On Aon Insights Ep 4: Building Belonging in the Workforce

Aon’s website

Tweetables:

• “For all organizations, the ability to be able to consistently drive growth while taking into consideration the nuances of the changing external dynamics, the workforce compositions, how and where to attract talent from, the different kind of challenges that organizations are facing today, it's important for them to continue to focus on building workforce resilience. It's not one action to be taken at a particular point in time, but a series of actions.” — Ishita Goel
• The technology industry until last year was the employees’ choice as the place to work; however, they have started to understand the complexity of building workforce resilience.” — Ishita Goel
• “We’ll start to see upskilling and reskilling of the workforce becoming extremely important with talent pools shrinking and this war for talent so that organizations can continue to build on workforce resilience.” — Ishita Goel
• “Workforce resilience is not one thing or an end state. It's a journey to build resilience, agility and belonging to withstand change, navigate that change and build sufficient belonging for employees to repeat the process of change.” — Ishita Goel

• [2:20] The genesis of Nic’s interest in happiness and wellbeing. 
• [5:00] The desire to achieve happiness is a global one. 
• [7:17] Key distinctions between individual and collective happiness. 
• [9:28] Metrics that provide insights into individual and group happiness and wellbeing. 
• [13:01] The expected ROI on team happiness and success. 
• [14:53] Advice for leaders who want to increase their team’s happiness. 
• [20:40] Nic reveals his vision for a future filled with happiness. 
• [23:26] Advice for leaders who are seeking increased wellbeing for their team.

Additional Resources:

Aon’s website

Aon’s Human Sustainability Index (HSI)

Rachel Fellowes on LinkedIn

On Aon’s Better Being Series – Part 1: Human Sustainability with Rachel Fellowes and Lisa Stevens

On Aon’s Better Being Series - Part 2: Physical Wellbeing and Resilience with Rachel Fellowes and Daniel Scott

Additional resources from Nic Marks:

• LinkedIn
• Friday Pulse
• Friday One
• Nic Marks’ Website
• The Happy Planet Index
• The Happy Planet Ted Talk

Tweetables:

• “We are born into this world designed for relationships.” — Nic Marks
• “Great teams are both happy and successful.” — Nic Marks
• “Bringing together a team to work on a common goal and project is really important. The human side of it is really important.” — Nic Marks
• “If you measure weekly team happiness, you’ve got a metric you can talk about every week.” — Nic Marks
• “Ironically, happiness is more engaging than engagement because it’s more appealing to people.” — Nic Marks
• “Value is not only financial, it’s about the wellbeing of the population of the people and the planet and future generations.” — Nic Marks

• [1:13] How a sense of belonging increases connectivity in the workplace
• [2:25] Research highlights the importance of a strong sense of belonging
• [2:55] Overcoming the challenges of building belonging into company culture
• [3:55] Inclusive recruiting and eliminating bias can be supported with AI assistance
• [5:01] First steps for cultivating a culture of belonging
• [5:55] A summary of building greater belonging in the workplace 

Additional Resources:

Aon Insights: Belonging at Work: How Employers can Strengthen DE&I

Aon Insights: Workforce Resilience

Diversity, Equity, Inclusion and Belonging (DEIB) in the Workplace

On Aon Insights Ep 1: Workforce Resilience as a Concept

On Aon Insights Ep 2: Reskilling and Upskilling Talent

On Aon Insights Ep 3: Training the Manager for the Future of Work

Aon’s website

Tweetables:

• “Belonging is all about the individual, that no matter who you are, your characteristics, your life stage, that you feel included, that you feel valued, that you feel like people are listening to you, that you are important.” — Suzanne Courtney
• “Culture is often the hardest thing to change in a business, so they need time to implement it and also look at any cultural obstacles or accelerators to make it as successful as possible.” — Suzanne Courtney
• “With staffing challenges, a focus on belonging can also help companies with retaining current talent and recruiting new.” — Sheena Singh

“If we know whether people are wired for belonging, it can actually help us build more resilience in the workplace.” — Suzanne Courtney

• [1:52] Career advice and the inspiring elements of their profession. 
• [4:44] Global trends among defined contribution and multiemployer plans. 
• [10:56] The impact of the current market on retirement outcomes. 
• [16:06] Addressing the internal challenges of transitioning to a multiemployer plan.
• [20:33] Evaluation standards for determining which plan is best. 
• [25:38] Long-term impacts of multiemployer plans on retirement benefits and participants. 

Additional Resources:

Aon’s website

The Aon Pooled Employer Plan: An Inflation Fighter

Five Reasons to Consider a Pooled Employer Plan as Part of Your 401(k) Benefits Strategy

Is a Pooled Employer Plan Right for Your Organization?

Why Pooled Retirement Plans are Changing the 401(k) Market

Aon Pooled Employer Plan Reaches $1 Billion in U.S. Plan Assets and Commitments

Tweetables:

• “All the work we do every day by building better DC solutions for our clients actually translates into real benefits and better future lives.” — Tony Pugh 
• “As clients further outsource responsibilities, we give them the options they need, and the bandwidth is created for them to focus on their core business.” — Rick Jones
• “Think about what you want to control. You can still control those things when you join a multiemployer arrangement.” — Byron Beebe
• “When you’re doing this evaluation, it isn’t just about cost.” — Byron Beebe
• “This will only improve outcomes for individual retirees and improve American businesses.” — Rick Jones

Charlotte Schaller, partner and head of assessment in the UK for Aon’s Talent Solutions, offers insights into the role a manager plays while adapting to remote and hybrid work, tactics for navigating current workforce trends and advice for how managers can support employees on a daily basis. 

• [1:16] Trends that are increasing the complexity of the manager’s role.
• [2:05] The value of expanding management’s engagement with employees.
• [2:45] The key to finding and keeping talent and building a resilient workforce.
• [3:37] Overcoming resistance to and challenges of upskilling and reskilling.
• [4:51] Tactics for approaching careers for managers and employees.
• [6:07] A summary of upskilling and reskilling for managers.

Additional Resources:

How Reskilling and Upskilling Can Help Close Future Skills Gaps

The Great Resignation? Retaining Talent in a Job-Hopping World

Aon Insights: Workforce Resilience

On Aon Insights Ep 1: Workforce Resilience as a Concept

On Aon Insights Ep 2: Reskilling and Upskilling Talent

Aon’s website

Tweetables:

• “It’s really important that organizations embrace a personalized learning journey for each person where possible.” — Charlotte Schaller
• “There's been this shift in terms of directing others versus instructing others. The manager's role, it's more around being a champion of learning versus instructing others.” — Charlotte Schaller
• “When managers see their own leaders adapting their management style and creating safe spaces to learn and grow, they’re more likely to look at learning as an exciting opportunity.” — Sheena Singh

While both pose unique challenges, reskilling and upskilling are essential components of organizational growth, and employers that make learning new skills part of their culture also make themselves more resilient. Sheena highlights the expertise of Tarandeep Singh, global head of assessments for Aon’s Talent Solutions (formerly Human Capital Solutions), who shares his insights on the importance of reskilling and upskilling, the role AI will play in future learning and what employers can expect when increasing their focus on these areas.

• [1:25] The pressure to close skill gaps in 2023.
• [2:32] Increasing skill levels also increases resilience and success.
• [3:10] Defining upskilling and reskilling.
• [5:00] Challenges associated with the demanding task of reskilling.
• [6:08] The opportunities and risks of AI in reskilling.
• [7:19] The importance of a top-down focus on company culture.
• [8:34] A summary of upskilling and reskilling insights.

Additional Resources:

How Reskilling and Upskilling Can Help Close Future Skills Gaps

The Great Resignation? Retaining Talent in a Job-Hopping World

Navigating the Future of Work with AI

50 percent of all employees would need reskilling by 2025

Jobs held by women are at greater risk of elimination due to technological advances than those held by men

Aon Insights: Workforce Resilience

On Aon Insights Ep 1: Workforce Resilience as a Concept

Aon’s website

Tweetables:

• “What is resilience? As Aon defines it, it is persistence, it's adaptability to change while at the same time maintaining composure, calmness, emotional stability and learning new skills. — Tarandeep Singh
• “Reskilling requires organizations to behave very differently in future state than probably upskilling does.” — Tarandeep Singh
• “If one wants to drive a culture which is inbuilt with learning, then it needs to be part of individual leaders’ and managers' goals as well.” — Tarandeep Singh

• [1:55] Introducing Daniel Scott and his journey to the NFL.*
• [3:46] Daniel’s approach to each of the three layers of wellbeing as an athlete.
• [7:53] The value of rest in achieving optimal performance.
• [11:00] Practical physical health tips and habits, including intentional recovery.
• [24:48] Daniel’s advice for building resiliency and a stronger mindset.

*Please note, this episode was recorded prior to the NFL draft and before Daniel Scott’s signing with the Indianapolis Colts.

Additional Resources:

Aon’s website

Episode 51: On Aon’s Better Being Series – Part 1: Human Sustainability with Rachel Fellowes and Lisa Stevens

Aon’s Human Sustainability Index (HSI)

Daniel Scott's social media handles: LinkedIn, Twitter, Instagram

Indianapolis Colts Website:

• Colts select California safety Daniel Scott with No. 158 pick in 2023 NFL Draft
• Colts Roster

Tweetables:

• “In order to reach any of my goals, I have to stay as healthy as possible for as many days as possible.” — Daniel Scott
• “You need to have a team around you that can help you with being resilient.” — Daniel Scott
• “When I think of resiliency, I think of having a warrior mindset.” — Daniel Scott

Sheena Singh, senior vice president in Aon’s healthcare industry vertical, offers a first look at what to expect in season one and upcoming episodes, including insights into workforce resilience and the challenges of helping employees reach their full potential. She highlights the expertise of Stephanie DeLorm, new solutions development leader for Aon’s Health Solutions for multinationals segment, regarding workforce resilience, including holistic tactics and strategies for a more successful long-term approach. 

• [:10] Introducing the “On Aon Insights” podcast series.
• [1:47] Defining workforce resilience in today’s demanding environment.
• [3:02] Successful workforce resilience requires a holistic approach.
• [4:05] The importance of evaluating what works now and what will in the future.
• [5:13] A summary of workforce resilience insights.

Additional Resources:
Mental Health Plays a Crucial Role in Building a Resilient Workforce

Quiet Quitting and Burnout: Why it’s Essential to Focus on Wellbeing in a Recession

COVID-19 Has Permanently Changed the Way We Think About Wellbeing

ESG Data: How Businesses can use Data to Gain an Edge

DE&I in Benefits Plans: A Global Perspective

Aon Insights: Workforce Resilience

Aon’s website

Tweetables:

• “When we think about resiliency, it's really around bouncing back. And when we think about agility, it's bouncing forward.” — Stephanie DeLorm
• “If you can create high-performing teams that are happy and healthy and engaged, that’s going to drive business performance.” — Stephanie DeLorm
• “Focusing on what matters most to employees and investing in transparent employee communications is really important.” — Stephanie DeLorm

• [1:58] Heather and Bryan each highlight their roles and responsibilities at Aon.
• [4:20] Major challenges currently facing institutional investors.
• [6:54] The benefits and difficulties of the evolving role of investment consultants.
• [9:01] Appreciation of the role of an OCIO in non-profit organizations.
• [10:41] Strategies for better understanding risk exposures and identifying potential areas for increased diversification.
• [13:30] Opportunities for a broader market focus and improvements in the near future.

Additional Resources:

Aon’s website

Retirement and Investment Insights--North America   

The Optimal Outsourced Chief Investment Officer

The One Brief: An OCIO Can be the Answer in Volatile Times

Tweetables:

• “We need to work really closely with our clients in order to understand their level of risk tolerance.” — Heather Myers
• “As we go through periods with a lot of uncertainty and economic stress in the system, you get a lot of regulatory and legislative impacts to the markets too.” — Bryan Ward
• “The investment industry has not gotten any easier. It’s so much more complex than it was even a decade ago.” — Heather Myers
• “We’re dealing with a market environment right now that many have not experienced before.” — Bryan Ward
• “Where there are risks, there are opportunities.” — Heather Myers

© 2024 Aon plc. All rights reserved.
The opinions referenced are as of the date of publication and are subject to change due to changes in the market or economic conditions and may not necessarily come to pass. Information contained herein is for informational purposes only and should not be considered investment advice. Investment advice and consulting services provided by Aon Investments USA Inc. (Aon Investments). The information contained herein is given as of the date hereof and does not purport to give information as of any other date. The delivery at any time shall not, under any circumstances, create any implication that there has been a change in the information set forth herein since the date hereof or any obligation to update or provide amendments hereto.

This document is not intended to provide, and shall not be relied upon for, accounting, legal or tax advice or investment recommendations. Any accounting, legal, or taxation position described in this presentation is a general statement and shall only be used as a guide. It does not constitute accounting, legal, and tax advice and is based on Aon Investments’ understanding of current laws and interpretation.

Diversification does not ensure a profit nor does it protect against loss of principal. Diversification among investment options and asset classes may help to reduce overall volatility.

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• [1:30] Jennifer’s most memorable moment of the 2023 RISKWORLD Conference. 
• [4:53] Risk managers are proving they are ready for a new way of finding solutions. 
• [6:57] The value of bringing risk managers into the C-suite. 
• [10:27] Tools that support the insurance industry’s response to increased volatility and risk. 
• [13:35] Insights into RIMS’ and Aon’s work together and innovation from the client’s perspective. 
• [17:05] How is RIMS addressing cyber risks, data breaches and workplace shortages? 
• [20:18] Jennifer reveals her favorite non-work-related activities. 

Additional Resources:

Aon’s website

The Wall Street Journal: The Morning Risk Report: Natural Disasters, Geopolitics Confront Execs at This Year’s Riskworld

Risk & Insurance: Aon’s Joe Peiser on How Better Use of Data and Parametrics Can Help Carriers Bridge the Protection Gap

The Insurer TV: Aon’s Lambrou: Frustrated Clients Look to Differentiate Themselves in Challenging Cat Market

Insider Engage: On Location at RIMS 2023: Joe Peiser, Commercial Risk Leader for North America, Aon

RISKWORLD 2023

Tweetables:

• “There is this momentum around the industry post-COVID that is just incredible.” — Jennifer Santiago
• “To me, the broker-client-customer relationship is super critical and valuable.” — Jennifer Santiago
• “Certain things can be replaced by machines and AI, but we really need talent.” — Jennifer Santiago

• [2:12] The Aon and LPGA Tour partnership and the Aon Risk Reward Challenge. 
• [3:50] How the idea of Aon and Epson Tour working together off the golf course came to life. 
• [6:12] The key components of supporting athletes’ data-driven strengths. 
• [7:33] Aon’s assessments can help businesses across industries identify their potential for success. 
• [10:41] The value of taking a quantitative approach to making better workforce decisions. 
• [12:00] Leveraging the results from the study and connecting to the athlete development program.
• [15:10] How this program helped to increase the LPGA’s resilience. 
• [17:06] Business insights from the LPGA’s innovative approach. 
• [20:33] Blake’s perspective on women's professional golf happenings and upcoming events.

Additional Resources:

Aon’s website

Aon’s PGA and LPGA Tour Partnership

Aon Risk Reward Challenge

Forbes: Professional Golf’s Equality Push

Fortune: Building a resilient workforce: What the LPGA has learned can apply to all businesses and organizations

Aon’s Adaptive Employee Personality Test

On Aon Ep 24: On Aon’s Commitment to Gender Equity in Sports with Mollie Marcoux Samaan and Hannah Green

Tweetables:

• “It’s a really great opportunity for our players that really speaks to Aon’s commitment to equity.” — Blake Henderson
• “Motivating a team where you know everyone intimately is very different for a large organization but there are many things each can learn from one another.” — Michael Burke
• “This helps to connect all of our associated programs and resources within our athlete development program.” — Blake Henderson
• “This program is helping our players get the most out of their talents and abilities.” — Blake Henderson
• “A data-driven approach to understand, develop, attract, retain, maintain and sustain a workforce is really important, and making better decisions around that can have a profound impact on an organization and the individuals within that organization.” — Michael Burke

• [1:37] Lisa highlights her professional and personal life
• [4:12] The language of resilience and what it means at Aon
• [6:15] The market response to organizational resilience
• [9:16] Key points of Aon’s wellbeing strategy for colleagues and the HSI
• [16:49] Rachel’s insights into the eight pathways of the HSI
• [19:44] Lisa’s experience with leaning on her community through grief
• [23:05] Lisa shares a glimpse of the next episode of the Better Being series

Additional Resources:

Aon’s website

On Aon Ep 50: On Aon's 2022-2023 Global Wellbeing Survey with Stephanie Pronk

Aon Human Sustainability Index (HSI)

Aon’s Webinar (UK and EMEA): Do You Know How Resilient Your Workforce Is? Building Your Wellbeing Baseline For 2023

Aon’s Webinar (North America): How Resilient Is Your Workforce?

Aon’s 2022 - 2023 Global Wellbeing Survey

Aon’s Insights: Get Ready for the Top 5 HR Trends in 2023

Tweetables:

• “This is about personal sustainability and human sustainability and collectively coming together with team resilience.” — Lisa Stevens
• “As leaders and managers, what are we doing to enable resilience?” — Lisa Stevens
• “We are so complex as human beings…and at Aon, we are trying to figure this all out together.” — Lisa Stevens

• [1:10] Stephanie’s inspiring work in helping employers improve population health and wellbeing.
• [2:35] The focus and measurements of Aon’s 2022-2023 Global Wellbeing Survey. 
• [5:05] 46 countries and 27 languages are represented in the survey. 
• [7:03] Defining the five dimensions of wellbeing as a priority in the context of the survey. 
• [9:45] The benefits of a holistic wellbeing strategy in attracting and retaining talent. 
• [13:01] What were the findings on the impact of wellbeing on business performance? 
• [18:30] Stephanie reveals the surprising findings from the survey. 
• [21:27] How does Stephanie make wellbeing a priority in her workday? 

Additional Resources:

Aon’s website

Aon’s 2022-2023 Global Wellbeing Survey

Companies are Overlooking ‘People Risk’ in Inflationary, Recessionary Environment

On Aon Ep. 46: On Aon’s Approach to Helping Clients Navigate DE&I in the Workplace with Dr. Avneet Kaur

Aon’s 2022 Global DE&I Survey

Tweetables:

• “We are focusing on the performance of both the individual and the organization.” — Stephanie Pronk
• “Wellbeing can play a very vital role not only in the people management of an organization but also the business performance aspect.” — Stephanie Pronk
• “We need to think a little bit differently about how we’ve been doing things in the past and bring them to the forefront in terms of where we need to go in the future.” — Stephanie Pronk
• “As we go forward, we have to meet the needs of the business, and we have to meet the needs of the people.” — Stephanie Pronk

• [1:50] Leslie explains her Investor Relations and ESG roles at Aon.
• [4:55] How does Aon define ESG?
• [8:10] Setting goals and providing context to stakeholders is key in Aon’s strategy.
• [9:50] Embedding ESG into the culture of the firm.
• [11:48] Examples of how Aon operationalizes sustainability for clients and colleagues.
• [15:10] What are investors curious about when it comes to Aon and ESG?
• [18:24] Leslie shares a book recommendation and Laura reveals her energy-conscious weekend plans.

Additional Resources:

Aon’s website

Aon’s 2022 ESG Impact Report

ESG Data: How Businesses can use Data to Gain an Edge

On Aon Ep. 48: On Aon's Game Plan for Switching from Defense to Offense in Managing Risk with Greg Case

Tweetables:

• “Ultimately, these issues and opportunities around people and the environment are really essential elements of our strategy.” — Leslie Follmer
• “Master your people strategy and you’ve probably already made good progress toward having a good ESG profile.” — Laura Wanlass

• [1:05] Looking back on how Aon has evolved since last year.
• [3:35] Managing decision fatigue while moving forward.
• [5:09] Three key steps to help Aon’s clients transition from defense to offense when managing risk.
• [8:03] Specific examples of how Aon is helping organizations mitigate climate change impacts and risks.
• [11:45] Maintaining resilience through talent acquisition and retention challenges.
• [19:10] Key opportunities for Aon in 2023.
• [21:36] Greg shares inspiration from his favorite historical figures.

Additional Resources:

Aon’s Website

On Aon Ep. 21: On Aon’s Conversation with CEO Greg Case

Aon’s 2022 Executive Risk Survey

New Aon Research Shows Prepared Leaders Embrace Risk And Make Better Decisions During Economic Uncertainty

Aon: Global Insured Losses From Natural Disasters Exceeded $130 Billion In 2022, Driven By Second-Costliest Event On Record

2023 Weather, Climate and Catastrophe Insight

On Aon Ep. 47: On Aon's Insights on Navigating and Preparing for Catastrophes with Michal Lörinc and Dominic Probyn

2022-2023 Global Wellbeing Survey

The One Brief: Greg Case: How Business Leaders Are Preparing for the “Great Volatility”

Tweetables:

• “Every decision we make is becoming more and more important.” — Greg Case
• “Climate challenges are not a possibility. They’re here and now.” — Greg Case
• “Resilience and transition alone are not enough.” — Greg Case
• “You have to tailor your approach to support your colleagues in the best way possible to drive strategy going forward.” — Greg Case
• “We’ve never had a more substantial opportunity to help our clients succeed than we do today.” — Greg Case

• [2:47] Steps to making a positive impact on climate today.
• [4:02] Surprising trends and lessons learned from Aon’s 2023 Weather, Climate and Catastrophe Insight.
• [8:54] How Aon manages significant amounts of climate data.
• [10:33] The role and mission of Aon’s new Climate team.
• [12:34] Where companies can effectively start mitigating climate risks.
• [17:56] The key role of the insurance industry in the climate transition.
• [20:14] Dominic and Michal reveal their preferred pastimes.

Additional Resources:

Aon’s Weather, Climate and Catastrophe Insight 

Aon: Global Insured Losses From Natural Disasters Exceeded $130 Billion In 2022, Driven By Second-Costliest Event On Record

Reuters: Natural disasters caused $313 bln economic loss in 2022 - Aon

Aon’s website

Tweetables:

• “It only takes one storm to completely change the statistics.” — Michal Lörinc
• “Every job is a climate job.” — Dominic Probyn
• “Climate change is about much more than just physical risk. The transition itself brings forth many challenges.” — Dominic Probyn
• “Setting and executing a climate change strategy is a transformational task for many of our clients.” — Dominic Probyn

• [2:16] Career advice for a younger Dr. Kaur
• [3:16] An overview of the findings from Aon’s 2022 Global DE&I Survey
• [5:45] The three key components of the survey’s structure
• [15:44] Unique findings from the survey based on geography
• [20:15] Dr. Kaur’s latest book recommendation

Additional Resources:

Aon’s 2022 Global DE&I Survey

Global Aon Survey Shows Positive Correlation Between Employee Engagement And Diversity, Equity And Inclusion Policies

Unleash: D,E&I policies must include older workers

HR Dive: Highly engaged companies have broader DEI programs, study says

Aon website

• [1:38] Leaders that inspire Lambros and Lori. 
• [4:00] Top Executive Risk Survey takeaways for managing risk as we enter 2023. 
• [8:13] Three components of effective climate change management. 
• [10:43] How prepared leaders are focusing their investments on climate change.
• [14:25] Understanding the interconnectivity of risks.
• [19:15] How Aon is helping clients make better risk management decisions in 2023.
• [25:15] The last book that Lori read and Lambros’ typical morning routine. 

Additional Resources:

Aon’s 2022 Executive Risk Survey

Forbes: Sustainability In Times Of Volatility - What Aon’s 2022 Executive Risk Survey Means For Your Business

On Aon Podcast Episode 39: On Aon’s View on Challenging Economic Times – Part One with Eric Andersen and Leslie Follmer

The One Brief: Greg Case: How Business Leaders Are Preparing for the “Great Volatility”

Aon’s website

Tweetables:

• “Embracing risk in uncertain times is the only option.” — Lambros Lambrou
• “Addressing risk isn’t a choice, it’s a matter of survival.” — Lambros Lambrou
• “Risk management is a real differentiator and competitive advantage when navigated appropriately.” — Lori Goltermann
• “Climate is a good example of where we see prepared leaders continuing to focus their investments over the long term.” — Lambros Lambrou
• “The commitments that we’re making to transparency and disclosure are so much deeper today than it ever has been before.” — Lori Goltermann

Together We Can Be The Dream. Welcome to a new podcast series, brought to you by Aon and Liberty Mutual. On Aon brings you the first in this podcast series, centering on the inclusion and diversity perceptions, promises and practices in corporate America. This week’s host, Insurance Business’ recent America’s 2022 Rising Star Award recipient and Director of External Engagement at Spencer Educational Foundation Tandeka Nomvete, welcomes Jamal Evans, Temple University senior majoring in Risk Management and Insurance and Austin Raymond, senior at the Honors College at Towson University majoring in mathematics with an emphasis in Actuarial Science and Risk Management. Together, they discuss some of Dr. Martin Luther King’s famous quotes as they apply in the setting of preparing for the interview, internship and employment process in the risk management industry. 

• [1:27] Introducing Jamal and Austin and their impressive resumes. 
• [4:53] “Faith is taking the first step even when you can’t see the whole staircase.” 
• [6:37] Preparing for the job interview process and creating a tailored approach to each company. 
• [9:47] Techniques for approaching interview questions confidently. 
• [13:32] “I still have a dream.” Handling rejection in ways that can still benefit your future efforts. 
• [14:47] Lessons learned from a disadvantaged interview. 
• [19:29] “If you can’t fly, run.” Moving forward regardless of the obstacles in your way.

Find more episodes of Together We Can Be The Dream here.

Additional Resources:

Aon’s website

Life at Aon Careers

Tweetables:

• “My philosophy about interviews is that they are a two-way process, so I spend a lot of my time actually learning about the company.” — Jamal Evans
• “Your network is a great tool to leverage when you are in the interview process.” — Jamal Evans
• “I’ve had to prepare for each of my interviews a little differently based on the type of company that it was.” — Austin Raymond
• “Make sure the company you interview with is a good fit for you and that they are able to meet your needs deeper than just somewhere to work.”— Jamal Evans
• “If I see someone that looks like me at higher levels, what the company is telling me without telling me is that there is space for me to grow into those higher leadership positions.” — Tandeka Nomvete
• “When something doesn’t go well in an interview, take the time to reflect on your performance, identify what went wrong, and brainstorm what you can do differently the next time.” — Austin Raymond

• [2:21] Meaghan and Lars reveal what they enjoy most about their roles at Aon. 
• [4:40] The three major challenges facing the life sciences sector. 
• [8:24] The potential impact of cyber threats in life sciences. 
• [12:41] The challenges of attracting and retaining talent in life sciences. 
• [14:14] Actions and opportunities for companies  to drive innovation and increase resiliency. 
• [22:09] Meaghan and Lars reflect on Aon’s future impact on the life sciences industry.

Additional Resources:

Aon Industry Insights

What’s Ahead for Life Sciences? These Five Trends Are Shaping the Industry

Aon’s 2021 Global Risk Management Survey 

Aon’s website

Tweetables:

• “Volatility is one of the few constants in the life sciences industry.” — Meaghan Piscitelli
• “Having a disruption in production in life sciences is really very costly compared to other industries.” — Lars Sørensen
• “Companies now more than ever really need to work to build a resilient workforce in order to grow and thrive.” — Meaghan Piscitelli

This week, host and Engagement Management Leader for Cyber Solutions, Stroz Friedberg, an Aon company, Rachel Ratcliff, is joined by Aon’s Managing Director, Cyber Solutions, Nitai Mandhyan, and Aon’s Practice Leader, Cyber Solutions, Scott Swanson, for a conversation about how organizations can withstand and respond to potential cyber risks. They discuss the importance of developing a cyber resilience strategy and participating in regular adversary simulation exercises to help build resistance to cyber attacks. 

• [1:32] Staying passionate about the dynamic field of cyber security
• [3:26] What makes cyber security so important today
• [4:41] The macro and micro implications of cyber security
• [6:21] Key tactics to developing cyber resilience
• [8:55] Adversary simulation — what it is and what it offers organizations 
• [11:56] The learnings that an adversary simulation provides 
• [13:28] The value of adversary simulation data for companies
• [16:46] Scott’s and Nitai’s hidden skills

Additional Resources:

On Aon’s Cyber Threat Hunt with Samantha Billy and Jonathan Rajewski

E&O and Cyber Market Review – Midyear 2022

Stroz Friedberg Incident Response, Named A Leader In The Forrester Wave™: Cybersecurity Incident Response Services, Q1 2022 Report

Aon’s 2021 Global Risk Management Survey

Making Better Decisions in Uncertain Times: Aon’s 2022 Executive Risk Survey

Aon’s website

Tweetables:

• “Cyber security is such a dynamic field, no two days are alike.” — Nitai Mandhyan
• “Cyber attacks are so much more frequent now - they are targeted, sophisticated and extremely expensive for our clients.” — Nitai Mandhyan
• “Cyber security needs to be driven right through the core of an organization.” — Scott Swanson
• “Resiliency goes hand in hand with cyber security.” — Scott Swanson
• “Given the current threat landscape, I really don’t see why every organization isn’t considering regular adversary simulation exercises to enhance their cyber resistance and resilience.” — Scott Swanson

This week, host and Aon’s U.S. President, Charles Philpott, welcomes Head of Human Capital Solutions, North America, Brooke Green; Large Market Segment Leader for Health Solutions, North America, Kim Hurst and Head of U.S. Retirement, Jennifer Brasher; to discuss the challenges that HR leaders are facing given increased economic volatility.  

• [2:39] The key challenges that today’s economy has caused HR leaders. 
• [4:53] The unexpected ripple effect that economic volatility has on the market at large. 
• [7:29] The main factors causing change in the retirement landscape.
• [10:30] HR considerations as we enter 2023. 
• [12:54] How Aon is supporting clients in these uncertain times.
• [15:32] Ideas to help employees think about saving for retirement. 
• [21:26] Jennifer, Brooke and Kim share one word to inspire HR managers navigating these challenging times. 

Additional Resources:

New Aon Research Shows Prepared Leaders Embrace Risk And Make Better Decisions During Economic Uncertainty

Inflation is Influencing Business Risk Management — Take Steps to Mitigate its Impact 

Aon 2021 Global Wellbeing Survey

38: On Aon’s Balancing of Inflation and Employee Benefits with Dave Guilmette

39: On Aon’s View on Challenging Economic Times – Part One with Eric Andersen and Leslie Follmer

40: On Aon’s View on Challenging Economic Times – Part Two with Joe Peiser

Aon’s website

Tweetables:

• “What we know from previous recessions is that companies start to take a look at what and who they’re spending money on.” — Brooke Green
• “More and more employers are asking their employees what they value.” — Kim Hurst

“Employer communication and education is key to get employee savings to the right amount for retirement.” — Jennifer Brashe