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    <description>The Optimal Path is a podcast about user research and product decision-making, brought to you by Maze. Explore how today&apos;s leading organizations leverage user research to inform better product decisions. Each episode uncovers the ideas and approaches used to unlock continuous insights—and the optimal path for product success.

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      <description><![CDATA[<p>Dalia El-Shimy, Director of UX Research at Wise, presents a framework for navigating product decision-making with confidence—from daily product decisions to the most complex and high-risk scenarios. Dalia shares how to classify decisions based on their level of risk and reversibility, along with questions and tactics to help determine the type of research or insights needed to better inform those decisions.<br /><br /><strong>About Dalia:</strong></p><p>Dalia is an engineer-turned-academic-turned-user-researcher. She is the Director of UX Research at Wise and the former Head of UX Research at Miro, where she helped build the team and discipline from the ground up. She started her career as a human-computer interaction researcher, then joined Shopify, where she helped scale the UX Research practice from a few researchers to a team of 60+ strong and co-led the craft across the entire organization. When she’s not busy asking too many questions, she enjoys baking, eating, reading, and obsessing over all things David Bowie.</p><p><br /><strong>Connect with Dalia:</strong></p><p>You can follow Dalia on <a href="https://www.linkedin.com/in/delshimy">LinkedIn</a> or <a href="https://delshimy.com/">check out her website</a>.<br /><br /><strong>Resources: </strong></p><ul><li><a href="https://hbr.org/2009/11/make-better-decisions-2">Make Better Decisions</a> by Thomas H. Davenport</li><li><a href="https://www.inc.com/jeff-haden/amazon-founder-jeff-bezos-this-is-how-successful-people-make-such-smart-decisions.html">This Is How Successful People Make Such Smart Decisions</a> by Jeff Haden</li><li><a href="https://medium.com/@brandonmchu">Brand Chu</a> on Medium</li><li><a href="https://www.goodreads.com/book/show/9364936-gamestorming">Gamestorming</a> by Dave Gray, Sunni Brown, and James Macanufo<br /> </li></ul><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes air, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
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      <pubDate>Tue, 22 Oct 2024 09:00:00 +0000</pubDate>
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      <content:encoded><![CDATA[<p>Dalia El-Shimy, Director of UX Research at Wise, presents a framework for navigating product decision-making with confidence—from daily product decisions to the most complex and high-risk scenarios. Dalia shares how to classify decisions based on their level of risk and reversibility, along with questions and tactics to help determine the type of research or insights needed to better inform those decisions.<br /><br /><strong>About Dalia:</strong></p><p>Dalia is an engineer-turned-academic-turned-user-researcher. She is the Director of UX Research at Wise and the former Head of UX Research at Miro, where she helped build the team and discipline from the ground up. She started her career as a human-computer interaction researcher, then joined Shopify, where she helped scale the UX Research practice from a few researchers to a team of 60+ strong and co-led the craft across the entire organization. When she’s not busy asking too many questions, she enjoys baking, eating, reading, and obsessing over all things David Bowie.</p><p><br /><strong>Connect with Dalia:</strong></p><p>You can follow Dalia on <a href="https://www.linkedin.com/in/delshimy">LinkedIn</a> or <a href="https://delshimy.com/">check out her website</a>.<br /><br /><strong>Resources: </strong></p><ul><li><a href="https://hbr.org/2009/11/make-better-decisions-2">Make Better Decisions</a> by Thomas H. Davenport</li><li><a href="https://www.inc.com/jeff-haden/amazon-founder-jeff-bezos-this-is-how-successful-people-make-such-smart-decisions.html">This Is How Successful People Make Such Smart Decisions</a> by Jeff Haden</li><li><a href="https://medium.com/@brandonmchu">Brand Chu</a> on Medium</li><li><a href="https://www.goodreads.com/book/show/9364936-gamestorming">Gamestorming</a> by Dave Gray, Sunni Brown, and James Macanufo<br /> </li></ul><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes air, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
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      <description><![CDATA[<p>Michael Margolis, UX Research Partner at Google Ventures, breaks down the Bullseye Customer Sprint methodology and how it helps startups quickly identify what to build and who to target. Learn how to use the “5 and 3 in 1 formula”—five bullseye customers, three prototypes, in one day—to accelerate learning and de-risk product decision-making.</p><p>Gain practical strategies for streamlining customer discovery so you can build the right products, faster. Michael shares how to define your bullseye customers, prioritize the key questions to focus on, and avoid common pitfalls in early product development.</p><p><strong>About Michael: </strong></p><p>Michael Margolis joined Google Ventures in 2010 as the venture industry’s first UX research partner. With over 30 years of experience, he's conducted 300 research sprints with GV portfolio companies across diverse sectors. His work has helped hundreds of companies boost conversions, test new concepts, streamline workflows, and define bullseye customers. <br /><br />Michael joined Google as a staff user experience researcher, where he conducted research for Gmail, led the UX research team for Google Apps, and managed Google’s UX team in Seattle. Before Google, he spearheaded user research at Walmart.com and produced educational software at Electronic Arts. Michael earned his bachelor’s and master’s degrees in anthropology from Stanford University and is the author of<a href="https://www.learnmorefaster.com/"> Learn More Faster</a>.</p><p><strong>Connect with Michael:</strong></p><p>You can follow Michael on <a href="https://www.linkedin.com/in/mmargolis/">LinkedIn</a> or check out his articles on<a href="https://medium.com/@mmargolis"> Medium</a>.</p><p><strong>Resources: </strong></p><ul><li><a href="https://www.learnmorefaster.com/">Learn More Faster</a> by Michael Margolis</li><li><a href="https://www.fastcompany.com/91131380/google-ventures-user-research-learn-more-faster">Conduct stellar user research even faster</a> by Michael Margolis</li><li><a href="https://www.goodreads.com/book/show/56155820-research-practice">Research Practice</a> by Gregg Bernstein</li><li><a href="https://www.notion.so/2cedf8dc958a45ed89eee4eccd8eab3b?pvs=21">Disco Conf 2024, the global research and discovery conference</a> by Maze</li><li><a href="https://maze.co/guides/user-interviews/">Unpacking User Interviews: Turning Conversations into Insight</a> by Maze<br /> </li></ul><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes air, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.<br />See you next time!</p>
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      <pubDate>Tue, 8 Oct 2024 09:00:00 +0000</pubDate>
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      <content:encoded><![CDATA[<p>Michael Margolis, UX Research Partner at Google Ventures, breaks down the Bullseye Customer Sprint methodology and how it helps startups quickly identify what to build and who to target. Learn how to use the “5 and 3 in 1 formula”—five bullseye customers, three prototypes, in one day—to accelerate learning and de-risk product decision-making.</p><p>Gain practical strategies for streamlining customer discovery so you can build the right products, faster. Michael shares how to define your bullseye customers, prioritize the key questions to focus on, and avoid common pitfalls in early product development.</p><p><strong>About Michael: </strong></p><p>Michael Margolis joined Google Ventures in 2010 as the venture industry’s first UX research partner. With over 30 years of experience, he's conducted 300 research sprints with GV portfolio companies across diverse sectors. His work has helped hundreds of companies boost conversions, test new concepts, streamline workflows, and define bullseye customers. <br /><br />Michael joined Google as a staff user experience researcher, where he conducted research for Gmail, led the UX research team for Google Apps, and managed Google’s UX team in Seattle. Before Google, he spearheaded user research at Walmart.com and produced educational software at Electronic Arts. Michael earned his bachelor’s and master’s degrees in anthropology from Stanford University and is the author of<a href="https://www.learnmorefaster.com/"> Learn More Faster</a>.</p><p><strong>Connect with Michael:</strong></p><p>You can follow Michael on <a href="https://www.linkedin.com/in/mmargolis/">LinkedIn</a> or check out his articles on<a href="https://medium.com/@mmargolis"> Medium</a>.</p><p><strong>Resources: </strong></p><ul><li><a href="https://www.learnmorefaster.com/">Learn More Faster</a> by Michael Margolis</li><li><a href="https://www.fastcompany.com/91131380/google-ventures-user-research-learn-more-faster">Conduct stellar user research even faster</a> by Michael Margolis</li><li><a href="https://www.goodreads.com/book/show/56155820-research-practice">Research Practice</a> by Gregg Bernstein</li><li><a href="https://www.notion.so/2cedf8dc958a45ed89eee4eccd8eab3b?pvs=21">Disco Conf 2024, the global research and discovery conference</a> by Maze</li><li><a href="https://maze.co/guides/user-interviews/">Unpacking User Interviews: Turning Conversations into Insight</a> by Maze<br /> </li></ul><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes air, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.<br />See you next time!</p>
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      <description><![CDATA[<p>Devin Harold, former Head of Design Research for Financial Services at Capital One, joins host Ash Oliver to discuss the challenges of connecting user research to business outcomes, how to effectively track and communicate the value of research, and why the future of the industry lies in driving customer-centricity across the entire business.</p><p>Discover practical frameworks for prioritizing and presenting research, such as the “two-by-two prioritization” and "what, so what, now what" frameworks. Learn how to involve cross-functional teams and tailor communications to stakeholders to enhance the visibility and influence of your work, and transform UX research into a strategic asset for the business.</p><p><strong>About Devin:</strong></p><p>Devin Harold is a Design Research Leader with over twelve years of experience in the UX space, starting his career journey first as an interaction designer before shifting into research. He recently worked as Director - Head of Design Research for Financial Services at Capital One, where he led the talented team and research practice to drive business decisions within the $1.4 trillion auto lending industry. Outside of work, Devin is a hobby egyptologist and photographer, and loves to travel the world with his husband, Montgomery.</p><p><strong>Connect with Devin:</strong></p><p>You can connect with Devin on <a href="https://www.linkedin.com/in/devin-harold-58119245/">LinkedIn</a>, or <a href="https://www.devinharold.com/">check out his personal site</a>.</p><p><strong>Resources:</strong></p><ul><li><a href="https://maze.co/resources/evolving-research-playbook/">Leading Through Change: Embracing the Evolving Role of User Research</a> by Maze</li><li><a href="https://knowledge.wharton.upenn.edu/podcast/knowledge-at-wharton-podcast/marketers-turn-to-metrics-to-measure-the-impact-of-their-initiatives/">Marketers Turn To Metrics to Measure the Impact of Their Initiatives</a></li><li><a href="https://uxdesign.cc/the-impact-problem-950a707f2bb3">The research “impact” problem</a> by Josh LaMar</li><li><a href="https://maze.co/blog/ux-research-impact/">A framework to measure UX research impact</a> by Maze</li><li><a href="https://www.goodreads.com/book/show/22147.Usability_Engineering">Usability Engineering</a> by Jakob Nielsen</li><li><a href="https://www.goodreads.com/book/show/3880458-designing-for-the-digital-age?from_search=true&from_srp=true&qid=w4DsZYPbWS&rank=1">Designing for the Digital Age</a> by Kim Goodwin and Alan Cooper</li><li><a href="https://www.goodreads.com/book/show/22775398-a-beautiful-constraint?from_search=true&from_srp=true&qid=2CJXbqAihB&rank=1">A Beautiful Constraint</a> by Adam Morgan</li><li><a href="https://www.notion.so/Maze-2cedf8dc958a45ed89eee4eccd8eab3b?pvs=21">Disco Conf 2024, the global research and discovery conference</a> by Maze</li></ul><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
]]></description>
      <pubDate>Tue, 24 Sep 2024 09:00:00 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/devin-harold-C1UrHLVs</link>
      <content:encoded><![CDATA[<p>Devin Harold, former Head of Design Research for Financial Services at Capital One, joins host Ash Oliver to discuss the challenges of connecting user research to business outcomes, how to effectively track and communicate the value of research, and why the future of the industry lies in driving customer-centricity across the entire business.</p><p>Discover practical frameworks for prioritizing and presenting research, such as the “two-by-two prioritization” and "what, so what, now what" frameworks. Learn how to involve cross-functional teams and tailor communications to stakeholders to enhance the visibility and influence of your work, and transform UX research into a strategic asset for the business.</p><p><strong>About Devin:</strong></p><p>Devin Harold is a Design Research Leader with over twelve years of experience in the UX space, starting his career journey first as an interaction designer before shifting into research. He recently worked as Director - Head of Design Research for Financial Services at Capital One, where he led the talented team and research practice to drive business decisions within the $1.4 trillion auto lending industry. Outside of work, Devin is a hobby egyptologist and photographer, and loves to travel the world with his husband, Montgomery.</p><p><strong>Connect with Devin:</strong></p><p>You can connect with Devin on <a href="https://www.linkedin.com/in/devin-harold-58119245/">LinkedIn</a>, or <a href="https://www.devinharold.com/">check out his personal site</a>.</p><p><strong>Resources:</strong></p><ul><li><a href="https://maze.co/resources/evolving-research-playbook/">Leading Through Change: Embracing the Evolving Role of User Research</a> by Maze</li><li><a href="https://knowledge.wharton.upenn.edu/podcast/knowledge-at-wharton-podcast/marketers-turn-to-metrics-to-measure-the-impact-of-their-initiatives/">Marketers Turn To Metrics to Measure the Impact of Their Initiatives</a></li><li><a href="https://uxdesign.cc/the-impact-problem-950a707f2bb3">The research “impact” problem</a> by Josh LaMar</li><li><a href="https://maze.co/blog/ux-research-impact/">A framework to measure UX research impact</a> by Maze</li><li><a href="https://www.goodreads.com/book/show/22147.Usability_Engineering">Usability Engineering</a> by Jakob Nielsen</li><li><a href="https://www.goodreads.com/book/show/3880458-designing-for-the-digital-age?from_search=true&from_srp=true&qid=w4DsZYPbWS&rank=1">Designing for the Digital Age</a> by Kim Goodwin and Alan Cooper</li><li><a href="https://www.goodreads.com/book/show/22775398-a-beautiful-constraint?from_search=true&from_srp=true&qid=2CJXbqAihB&rank=1">A Beautiful Constraint</a> by Adam Morgan</li><li><a href="https://www.notion.so/Maze-2cedf8dc958a45ed89eee4eccd8eab3b?pvs=21">Disco Conf 2024, the global research and discovery conference</a> by Maze</li></ul><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
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      <title>Becoming a customer-centric, experience-led organization with Jehad Affoneh | Toast</title>
      <description><![CDATA[<p>In this episode of The Optimal Path, Jehad Affoneh joins host Ash Oliver to discuss what it means to be customer-centric at Toast, the difference between being design-led and experience-led, and the role of UX research in shaping customer-centric cultures and experiences.</p><p>The conversation covers cultural shifts towards empathy and curiosity, mechanisms to foster a customer-centric culture, and how Toast integrates research into everyday operations. Discover how Toast encourages everyone across the company to consistently engage with customers and empowers them with easy-to-use methods to make these interactions more effective—ultimately driving better outcomes for customers, the business, and the team.</p><p><strong>About Jehad:</strong></p><p>Jehad is a design and product leader who's led design, product, and engineering teams most recently at VMware and Splunk. He is currently Chief Design Officer at Toast where he leads the product, customer, and end-to-end experience that empowers tens of thousands of restaurants to delight their guests, do what they love, and thrive. He lives with his wife and one year old son in Redwood City, California.</p><p><strong>Connect with Jehad:</strong></p><p>You can connect with Jehad on <a href="https://www.linkedin.com/in/jaffoneh/">LinkedIn</a>, <a href="https://x.com/jaffoneh">Twitter</a>, or check out his articles <a href="https://www.mynameisjehad.com/">here</a>.</p><p><strong>Resources:</strong></p><ul><li><a href="https://www.interaction-design.org/literature/article/google-s-heart-framework-for-measuring-ux">Google’s HEART Framework for Measuring UX</a></li><li><a href="https://www.goodreads.com/book/show/34536488-principles">Principles: Life and Work</a> by Ray Dalio</li><li><a href="https://www.goodreads.com/book/show/6570502-switch">Switch: How to Change Things When Change Is Hard</a> by Chip Heath and Dan Heath</li></ul><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
]]></description>
      <pubDate>Thu, 27 Jun 2024 10:00:00 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/jehad-affoneh-s1vltGSt</link>
      <content:encoded><![CDATA[<p>In this episode of The Optimal Path, Jehad Affoneh joins host Ash Oliver to discuss what it means to be customer-centric at Toast, the difference between being design-led and experience-led, and the role of UX research in shaping customer-centric cultures and experiences.</p><p>The conversation covers cultural shifts towards empathy and curiosity, mechanisms to foster a customer-centric culture, and how Toast integrates research into everyday operations. Discover how Toast encourages everyone across the company to consistently engage with customers and empowers them with easy-to-use methods to make these interactions more effective—ultimately driving better outcomes for customers, the business, and the team.</p><p><strong>About Jehad:</strong></p><p>Jehad is a design and product leader who's led design, product, and engineering teams most recently at VMware and Splunk. He is currently Chief Design Officer at Toast where he leads the product, customer, and end-to-end experience that empowers tens of thousands of restaurants to delight their guests, do what they love, and thrive. He lives with his wife and one year old son in Redwood City, California.</p><p><strong>Connect with Jehad:</strong></p><p>You can connect with Jehad on <a href="https://www.linkedin.com/in/jaffoneh/">LinkedIn</a>, <a href="https://x.com/jaffoneh">Twitter</a>, or check out his articles <a href="https://www.mynameisjehad.com/">here</a>.</p><p><strong>Resources:</strong></p><ul><li><a href="https://www.interaction-design.org/literature/article/google-s-heart-framework-for-measuring-ux">Google’s HEART Framework for Measuring UX</a></li><li><a href="https://www.goodreads.com/book/show/34536488-principles">Principles: Life and Work</a> by Ray Dalio</li><li><a href="https://www.goodreads.com/book/show/6570502-switch">Switch: How to Change Things When Change Is Hard</a> by Chip Heath and Dan Heath</li></ul><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
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      <description><![CDATA[<p>In this episode of The Optimal Path, Hannah Anokye joins host Ash Oliver to discuss her work on the Intuit Futures Team and the role of qualitative research in exploring emerging technologies, understanding users' needs, and identifying opportunities for new product developments.</p><p>Hannah shares best practices for conducting moderated user interviews and how to generate insights that spark ideas and drive growth. Discover how integrating user-centric approaches in qualitative research nurtures innovation and redefines mental models, leading to more resonant and effective product solutions</p><p><strong>About Hannah:</strong></p><p>Hannah is a product innovation practitioner with a unique background. Through a career with titles in product marketing, user research, and now product management, her through line has been user-centered experiences that drive meaningful impact.</p><p>Most recently as a Senior User Experience Researcher on Intuit's Futures team, Hannah explored how Generative AI technology could be responsibly and meaningfully integrated across the Intuit product ecosystem.</p><p>She recently transitioned into a product management role, focused on building the next generation of AI-driven products for Intuit’s future customers.</p><p><strong>Connect with Hannah:</strong></p><p>You can connect with Hannah on <a href="https://www.linkedin.com/in/hannahanokye/">LinkedIn.</a></p><p><strong>Resources:</strong></p><ul><li><a href="https://www.notion.so/Videograms-YouTube-Short-Titles-8dd464d0415446fb8308b03d6e0ac8a8?pvs=21">Interviewing users</a> by Steve Portigal</li><li><a href="https://www.goodreads.com/book/show/61130244-designing-your-life---how-to-build-a-well-lived-joyful-life">Designing Your Life - How to Build a Well-Lived Joyful Life</a> by Bill Burnett and Dave Evan</li><li><a href="https://maze.co/guides/user-interviews/">Unpacking User Interviews: Turning Conversations into Insights</a> by Maze</li></ul><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
]]></description>
      <pubDate>Thu, 13 Jun 2024 10:00:00 +0000</pubDate>
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      <content:encoded><![CDATA[<p>In this episode of The Optimal Path, Hannah Anokye joins host Ash Oliver to discuss her work on the Intuit Futures Team and the role of qualitative research in exploring emerging technologies, understanding users' needs, and identifying opportunities for new product developments.</p><p>Hannah shares best practices for conducting moderated user interviews and how to generate insights that spark ideas and drive growth. Discover how integrating user-centric approaches in qualitative research nurtures innovation and redefines mental models, leading to more resonant and effective product solutions</p><p><strong>About Hannah:</strong></p><p>Hannah is a product innovation practitioner with a unique background. Through a career with titles in product marketing, user research, and now product management, her through line has been user-centered experiences that drive meaningful impact.</p><p>Most recently as a Senior User Experience Researcher on Intuit's Futures team, Hannah explored how Generative AI technology could be responsibly and meaningfully integrated across the Intuit product ecosystem.</p><p>She recently transitioned into a product management role, focused on building the next generation of AI-driven products for Intuit’s future customers.</p><p><strong>Connect with Hannah:</strong></p><p>You can connect with Hannah on <a href="https://www.linkedin.com/in/hannahanokye/">LinkedIn.</a></p><p><strong>Resources:</strong></p><ul><li><a href="https://www.notion.so/Videograms-YouTube-Short-Titles-8dd464d0415446fb8308b03d6e0ac8a8?pvs=21">Interviewing users</a> by Steve Portigal</li><li><a href="https://www.goodreads.com/book/show/61130244-designing-your-life---how-to-build-a-well-lived-joyful-life">Designing Your Life - How to Build a Well-Lived Joyful Life</a> by Bill Burnett and Dave Evan</li><li><a href="https://maze.co/guides/user-interviews/">Unpacking User Interviews: Turning Conversations into Insights</a> by Maze</li></ul><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
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      <description><![CDATA[<p>Nick Stiles, User Researcher at IBM, discusses the power of secondary research, also known as desk research, in making informed decisions, and why it is the “unsung hero” of research.</p><p>Nick shares strategies for synthesizing secondary research findings into actionable insights for product teams and emphasizes the importance of storytelling and journalistic techniques in driving research impact.</p><p><strong>About Nick:</strong></p><p>First trained as an academic psychologist, Nick Stiles is now a passionate user researcher at IBM. With a BA in Psychology and experience in both academic psych labs and the software industry, Nick uses human behavior research to make interactions between people and tools more harmonious. He is driven by a love of learning, collaboration, and making a real-world impact through research.</p><p><strong>Connect with Nick:</strong></p><p>You can connect with Nick on <a href="https://www.linkedin.com/in/nickstilestx/">Linkedin</a>.</p><p><strong>Resources:</strong></p><ul><li><a href="https://uxdesign.cc/immersion-influence-5b9127b36624">Immersion and influence—the work of the modern UX researcher</a> by Nick Stiles</li><li><a href="https://www.goodreads.com/en/book/show/42362866">Think Like a UX Researcher: How to Observe Users, Influence Design, and Shape Business Strategy</a> by David Travis, Philip Hodgson</li><li><a href="https://www.goodreads.com/en/book/show/16131061">How to Write Short: Word Craft for Fast Times</a> by Roy Peter Clark</li></ul><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
]]></description>
      <pubDate>Fri, 31 May 2024 05:00:00 +0000</pubDate>
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      <content:encoded><![CDATA[<p>Nick Stiles, User Researcher at IBM, discusses the power of secondary research, also known as desk research, in making informed decisions, and why it is the “unsung hero” of research.</p><p>Nick shares strategies for synthesizing secondary research findings into actionable insights for product teams and emphasizes the importance of storytelling and journalistic techniques in driving research impact.</p><p><strong>About Nick:</strong></p><p>First trained as an academic psychologist, Nick Stiles is now a passionate user researcher at IBM. With a BA in Psychology and experience in both academic psych labs and the software industry, Nick uses human behavior research to make interactions between people and tools more harmonious. He is driven by a love of learning, collaboration, and making a real-world impact through research.</p><p><strong>Connect with Nick:</strong></p><p>You can connect with Nick on <a href="https://www.linkedin.com/in/nickstilestx/">Linkedin</a>.</p><p><strong>Resources:</strong></p><ul><li><a href="https://uxdesign.cc/immersion-influence-5b9127b36624">Immersion and influence—the work of the modern UX researcher</a> by Nick Stiles</li><li><a href="https://www.goodreads.com/en/book/show/42362866">Think Like a UX Researcher: How to Observe Users, Influence Design, and Shape Business Strategy</a> by David Travis, Philip Hodgson</li><li><a href="https://www.goodreads.com/en/book/show/16131061">How to Write Short: Word Craft for Fast Times</a> by Roy Peter Clark</li></ul><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
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      <title>A framework for product decision-making with Ravi Mehta | Outpace</title>
      <description><![CDATA[<p>In this episode of The Optimal Path, Ravi Mehta talks to Maze about connecting user research to product strategy and integrating effective product decision-making frameworks.</p><p>Ravi outlines the importance of visualizing product strategy—from the company's mission to defining specific product goals—and how to balance intuition, analytics, and user feedback to make confident product decisions.</p><p>Discover how these methodologies can refine your strategy and product development approach, setting a clear path for product success.</p><p><strong>About Ravi:</strong></p><p>Ravi Mehta is a visionary product strategist known for crafting innovative strategies that transform industries. He has held several prominent roles, including Chief Executive Officer of Outpace, and is an active angel investor and advisor in consumer tech companies. His past positions include Executive in Residence at Reforge, Chief Product Officer at Tinder, and product leadership roles at Meta, TripAdvisor, and Xbox. Ravi champions a human-centered approach to building products that has notably influenced the tech sector. He continues to help shape the industry by sharing his experience and frameworks aimed at improving product strategy and execution.</p><p><strong>Connect with Ravi</strong></p><p>You can connect with Ravi on <a href="https://www.linkedin.com/in/ravimehta/">Linkedin</a>, follow him on <a href="https://twitter.com/i/flow/login?redirect_after_login=%2Fravi_mehta">X</a>, or visit his <a href="https://www.ravi-mehta.com/">website</a>.</p><p><strong>Resources:</strong></p><ul><li><a href="https://www.ravi-mehta.com/product-decision-making/">The Three Pillars of Product Decision Making</a> by Ravi Mehta</li><li><a href="https://www.reforge.com/artifacts/travel-hub-product-strategy-at-tripadvisor">Reforge - Travel Hub Product Strategy at Tripadvisor</a></li><li><a href="https://www.goodreads.com/book/show/34536488-principles">Principles: Life and Work</a> by Ray Dalio</li><li><a href="https://www.ravi-mehta.com/product-strategy-stack/">The Product Strategy Stack</a> by Ravi Mehta</li><li><a href="https://www.goodreads.com/en/book/show/3427627">slide:ology: The Art and Science of Creating Great Presentations</a> by Nancy Duarte</li><li><a href="https://www.goodreads.com/book/show/7970507-resonate">Resonate: Present Visual Stories that Transform Audiences</a> by Nancy Duarte</li></ul><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
]]></description>
      <pubDate>Thu, 16 May 2024 09:00:00 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/ravi-mehta-Rn9aV_QN</link>
      <content:encoded><![CDATA[<p>In this episode of The Optimal Path, Ravi Mehta talks to Maze about connecting user research to product strategy and integrating effective product decision-making frameworks.</p><p>Ravi outlines the importance of visualizing product strategy—from the company's mission to defining specific product goals—and how to balance intuition, analytics, and user feedback to make confident product decisions.</p><p>Discover how these methodologies can refine your strategy and product development approach, setting a clear path for product success.</p><p><strong>About Ravi:</strong></p><p>Ravi Mehta is a visionary product strategist known for crafting innovative strategies that transform industries. He has held several prominent roles, including Chief Executive Officer of Outpace, and is an active angel investor and advisor in consumer tech companies. His past positions include Executive in Residence at Reforge, Chief Product Officer at Tinder, and product leadership roles at Meta, TripAdvisor, and Xbox. Ravi champions a human-centered approach to building products that has notably influenced the tech sector. He continues to help shape the industry by sharing his experience and frameworks aimed at improving product strategy and execution.</p><p><strong>Connect with Ravi</strong></p><p>You can connect with Ravi on <a href="https://www.linkedin.com/in/ravimehta/">Linkedin</a>, follow him on <a href="https://twitter.com/i/flow/login?redirect_after_login=%2Fravi_mehta">X</a>, or visit his <a href="https://www.ravi-mehta.com/">website</a>.</p><p><strong>Resources:</strong></p><ul><li><a href="https://www.ravi-mehta.com/product-decision-making/">The Three Pillars of Product Decision Making</a> by Ravi Mehta</li><li><a href="https://www.reforge.com/artifacts/travel-hub-product-strategy-at-tripadvisor">Reforge - Travel Hub Product Strategy at Tripadvisor</a></li><li><a href="https://www.goodreads.com/book/show/34536488-principles">Principles: Life and Work</a> by Ray Dalio</li><li><a href="https://www.ravi-mehta.com/product-strategy-stack/">The Product Strategy Stack</a> by Ravi Mehta</li><li><a href="https://www.goodreads.com/en/book/show/3427627">slide:ology: The Art and Science of Creating Great Presentations</a> by Nancy Duarte</li><li><a href="https://www.goodreads.com/book/show/7970507-resonate">Resonate: Present Visual Stories that Transform Audiences</a> by Nancy Duarte</li></ul><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
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      <description><![CDATA[<p>In this episode of The Optimal Path, Reggie Murphy joins host Ash Oliver to discuss how Zendesk scaled UX research, elevating the practice from a supporting function to a strategic partner to the business.</p><p>Reggie shares how he led the development of training programs, automated processes, and ResearchOps to enable cross-functional teams to conduct research independently. Discover how democratizing research creates a more customer-centric culture and how these changes have shifted UX research from a gatekeeping role to a more collaborative, strategic position.</p><p><strong>About Reggie:</strong></p><p>Reggie Murphy is a seasoned strategic research and insights leader with over 20 years of experience leading teams to understand human behavior and create innovative products and solutions that meet the needs of their users. He has a proven track record of success across various industries, including technology, media, finance, and healthcare. He's currently a Senior Director and Head of UX Research at Zendesk. Prior to his current role, Reggie has built and led research teams at USA TODAY, Facebook, Vanguard, and Twitter.</p><p><strong>Connect with Reggie:</strong></p><p>You can connect with Reggie on <a href="https://www.linkedin.com/in/reggiemurphy/">LinkedIn</a> or get mentored by him on <a href="https://adplist.org/mentors/reggie-murphy">ADPList</a></p><p><strong>Resources:</strong></p><ul><li><a href="https://reopsconference.com/talk-details/Democratize-Research:-Elevate-UX-Research-Practice">Democratize Research: Elevate UX Research Practice</a></li><li><a href="https://medium.com/fidelity-design/how-a-product-design-framework-guides-ux-research-de0e371384e9">How our product design framework guides UX research</a> by Jen Cardello</li><li><a href="https://www.goodreads.com/book/show/29939161-radical-candor">Radical Candor: Be a Kickass Boss Without Losing Your Humanity</a> by Kim Malone Scott</li><li><a href="https://www.goodreads.com/book/show/40275161-the-fearless-organization?ref=nav_sb_ss_1_25">The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth</a> by Amy C. Edmondson</li><li><a href="https://maze.co/blog/stakeholder-buy-in-user-research/">How to get stakeholder buy-in: From skeptic to research advocate</a> by Maze</li><li><a href="https://maze.co/resources/scaling-research-playbook/">UX Leadership Playbook: Democratizing Research to Deliver Impact at Scale</a></li></ul><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
]]></description>
      <pubDate>Thu, 2 May 2024 09:07:52 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
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      <content:encoded><![CDATA[<p>In this episode of The Optimal Path, Reggie Murphy joins host Ash Oliver to discuss how Zendesk scaled UX research, elevating the practice from a supporting function to a strategic partner to the business.</p><p>Reggie shares how he led the development of training programs, automated processes, and ResearchOps to enable cross-functional teams to conduct research independently. Discover how democratizing research creates a more customer-centric culture and how these changes have shifted UX research from a gatekeeping role to a more collaborative, strategic position.</p><p><strong>About Reggie:</strong></p><p>Reggie Murphy is a seasoned strategic research and insights leader with over 20 years of experience leading teams to understand human behavior and create innovative products and solutions that meet the needs of their users. He has a proven track record of success across various industries, including technology, media, finance, and healthcare. He's currently a Senior Director and Head of UX Research at Zendesk. Prior to his current role, Reggie has built and led research teams at USA TODAY, Facebook, Vanguard, and Twitter.</p><p><strong>Connect with Reggie:</strong></p><p>You can connect with Reggie on <a href="https://www.linkedin.com/in/reggiemurphy/">LinkedIn</a> or get mentored by him on <a href="https://adplist.org/mentors/reggie-murphy">ADPList</a></p><p><strong>Resources:</strong></p><ul><li><a href="https://reopsconference.com/talk-details/Democratize-Research:-Elevate-UX-Research-Practice">Democratize Research: Elevate UX Research Practice</a></li><li><a href="https://medium.com/fidelity-design/how-a-product-design-framework-guides-ux-research-de0e371384e9">How our product design framework guides UX research</a> by Jen Cardello</li><li><a href="https://www.goodreads.com/book/show/29939161-radical-candor">Radical Candor: Be a Kickass Boss Without Losing Your Humanity</a> by Kim Malone Scott</li><li><a href="https://www.goodreads.com/book/show/40275161-the-fearless-organization?ref=nav_sb_ss_1_25">The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth</a> by Amy C. Edmondson</li><li><a href="https://maze.co/blog/stakeholder-buy-in-user-research/">How to get stakeholder buy-in: From skeptic to research advocate</a> by Maze</li><li><a href="https://maze.co/resources/scaling-research-playbook/">UX Leadership Playbook: Democratizing Research to Deliver Impact at Scale</a></li></ul><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
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      <description><![CDATA[<p>In this episode of The Optimal Path, Ash Oliver discusses the future of user research with expert Dave Hora. From his beginnings in research back in 2011 to his key roles at companies like Plangrid and Instacart, Dave has been at the forefront of driving innovation through research. Now, he's here to share his thoughts on what’s next for user research—discussing the growing demand for user insights, how to integrate research practices throughout the product lifecycle, and the opportunities of AI tools.</p><p>Tune in to uncover how we can seize the moment and define what’s next.</p><p> </p><p><strong>About Dave:</strong></p><p>Dave Hora is the founder of <a href="https://www.davesresearch.com/">Dave's Research Co.</a>, where he helps product leaders launch new product lines with the right mix of data, insight, and common sense. He began professional research work in 2011, eventually starting the practice as the first research hire at six companies, including PlanGrid and Instacart. He now works with companies across the globe and writes extensively on the topic of research and its co-evolution with the product practice.</p><p> </p><p><strong>Connect with Dave:</strong></p><p>You can connect with Dave on <a href="https://www.linkedin.com/in/davehora/">LinkedIn</a></p><p> </p><p><strong>Resources:</strong></p><ul><li><a href="https://maze.co/resources/user-research-report/">The Future of User Research Report</a> by Maze</li><li><a href="https://www.davesresearch.com/research-evolution/">User Research and Its Inevitable Evolution</a> by Dave Hora</li><li><a href="https://www.petermerholz.com/blog/whither-ux-research/">Whither UX Research?</a> by Peter Merholz</li><li><a href="https://medium.com/onebigthought/the-ux-research-reckoning-is-here-c63710ea4084">The UX Research Reckoning is Here</a> by Judd Antin</li><li><a href="https://maze.co/discoconf/">Empathy: The importance of how we speak about ourselves</a>, Maze Disco Conf presentation by Kyle Osborne</li><li><a href="https://maze.co/blog/building-organizations-that-learn/">The next frontier for research: Building organizations that learn</a> by Behzod Sirjani</li><li><a href="https://abookapart.com/products/just-enough-research">Just Enough Research</a> by Erika Hall</li><li><a href="https://www.linkedin.com/pulse/bad-research-doesnt-stink-carl-pearson-phd-j3f9c/?trackingId=D721SACWSi%2B4AzogjM3R%2Bw%3D%3D">Bad research doesn’t stink</a> by Carl Pearson, PhD</li><li><a href="https://yetanother.studio/blog/the-mistake-almost-everyone-makes-when-doing-user-research">The Mistake Almost Everyone Makes When Doing User Research</a> by Behzod Sirjani</li><li><a href="https://maze.co/podcast/#roy-opata-olende">Fostering a culture of organizational learning</a> with Roy Opata Olende</li><li><a href="https://www.linkedin.com/posts/petermerholz_the-democratization-of-user-research-is-activity-7178796124432998400-6RvM/">The Democratization of User Research is a Red Herring</a> by <a href="https://www.linkedin.com/in/petermerholz/">Peter Merholz</a></li><li><a href="https://www.goodreads.com/en/book/show/3131171">The Nature of Order</a> by Christopher W. Alexander</li><li><a href="https://www.goodreads.com/en/book/show/106728">The Timeless Way of Building</a> by Christopher W. Alexander</li><li><a href="https://www.patternlanguage.com/">A Pattern Language</a> by Christopher Alexander</li><li><a href="https://www.goodreads.com/en/book/show/17984551">Interviewing Users: How to Uncover Compelling Insights</a> by Steve Portigal</li></ul><p> </p><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
]]></description>
      <pubDate>Thu, 18 Apr 2024 05:00:00 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/dave-hora-jtuWoqmI</link>
      <content:encoded><![CDATA[<p>In this episode of The Optimal Path, Ash Oliver discusses the future of user research with expert Dave Hora. From his beginnings in research back in 2011 to his key roles at companies like Plangrid and Instacart, Dave has been at the forefront of driving innovation through research. Now, he's here to share his thoughts on what’s next for user research—discussing the growing demand for user insights, how to integrate research practices throughout the product lifecycle, and the opportunities of AI tools.</p><p>Tune in to uncover how we can seize the moment and define what’s next.</p><p> </p><p><strong>About Dave:</strong></p><p>Dave Hora is the founder of <a href="https://www.davesresearch.com/">Dave's Research Co.</a>, where he helps product leaders launch new product lines with the right mix of data, insight, and common sense. He began professional research work in 2011, eventually starting the practice as the first research hire at six companies, including PlanGrid and Instacart. He now works with companies across the globe and writes extensively on the topic of research and its co-evolution with the product practice.</p><p> </p><p><strong>Connect with Dave:</strong></p><p>You can connect with Dave on <a href="https://www.linkedin.com/in/davehora/">LinkedIn</a></p><p> </p><p><strong>Resources:</strong></p><ul><li><a href="https://maze.co/resources/user-research-report/">The Future of User Research Report</a> by Maze</li><li><a href="https://www.davesresearch.com/research-evolution/">User Research and Its Inevitable Evolution</a> by Dave Hora</li><li><a href="https://www.petermerholz.com/blog/whither-ux-research/">Whither UX Research?</a> by Peter Merholz</li><li><a href="https://medium.com/onebigthought/the-ux-research-reckoning-is-here-c63710ea4084">The UX Research Reckoning is Here</a> by Judd Antin</li><li><a href="https://maze.co/discoconf/">Empathy: The importance of how we speak about ourselves</a>, Maze Disco Conf presentation by Kyle Osborne</li><li><a href="https://maze.co/blog/building-organizations-that-learn/">The next frontier for research: Building organizations that learn</a> by Behzod Sirjani</li><li><a href="https://abookapart.com/products/just-enough-research">Just Enough Research</a> by Erika Hall</li><li><a href="https://www.linkedin.com/pulse/bad-research-doesnt-stink-carl-pearson-phd-j3f9c/?trackingId=D721SACWSi%2B4AzogjM3R%2Bw%3D%3D">Bad research doesn’t stink</a> by Carl Pearson, PhD</li><li><a href="https://yetanother.studio/blog/the-mistake-almost-everyone-makes-when-doing-user-research">The Mistake Almost Everyone Makes When Doing User Research</a> by Behzod Sirjani</li><li><a href="https://maze.co/podcast/#roy-opata-olende">Fostering a culture of organizational learning</a> with Roy Opata Olende</li><li><a href="https://www.linkedin.com/posts/petermerholz_the-democratization-of-user-research-is-activity-7178796124432998400-6RvM/">The Democratization of User Research is a Red Herring</a> by <a href="https://www.linkedin.com/in/petermerholz/">Peter Merholz</a></li><li><a href="https://www.goodreads.com/en/book/show/3131171">The Nature of Order</a> by Christopher W. Alexander</li><li><a href="https://www.goodreads.com/en/book/show/106728">The Timeless Way of Building</a> by Christopher W. Alexander</li><li><a href="https://www.patternlanguage.com/">A Pattern Language</a> by Christopher Alexander</li><li><a href="https://www.goodreads.com/en/book/show/17984551">Interviewing Users: How to Uncover Compelling Insights</a> by Steve Portigal</li></ul><p> </p><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
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      <title>The power of workshops in product development with Paige Bennett | Affirm</title>
      <description><![CDATA[<p>In this episode of The Optimal Path, host Ash Oliver and Senior User Research Manager Paige Bennett explore the vital role of workshops in product development. Paige shares her experience facilitating workshops in the fintech industry, plus best practices for measuring success and co-creating with cross-functional partners and customers.</p><p>Join us to learn how you can leverage this collaboration tool to drive stronger decision-making, build more impactful products, and grow your career as a product professional.</p><p> </p><p><strong>About Paige:</strong></p><p>Paige Bennett is a Senior User Research Manager at Affirm. Prior to Affirm, Paige managed the Growth and Ecosystems research teams at Dropbox and has previous experience creating strategic research projects at Medium. She is well-versed in the world of workshop facilitation and user research, harnessing the two for big business impact.</p><p> </p><p><strong>Connect with Paige:</strong></p><p>You can connect with Paige on <a href="https://twitter.com/paigenomadgirl">X</a> or <a href="https://www.linkedin.com/in/paigebennett/">Linkedin</a></p><p> </p><p><strong>Resources:</strong></p><ul><li><a href="https://maze.co/discoconf/">Workshopping your way to impactful products</a> by Paige Bennett at Disco Conf 2023</li><li><a href="https://medium.com/@alisoncoward/why-running-better-workshops-will-make-you-a-better-creative-leader-cee7c6efc94">Why Running Better Workshops Will Make You a Better Creative Leader</a> by Alison Coward on Medium</li><li><a href="https://www.goodreads.com/book/show/35710804-the-field-study-handbook?from_search=true&from_srp=true&qid=15QfPlhmRk&rank=2">The Field Study Handbook</a> by Jan Chipchase</li><li><a href="https://onlinelibrary.wiley.com/doi/10.1002/jocb.59">CEO Ideational Facilitation Leadership and Team Creativity: The Mediating Role of Knowledge Sharing</a> by Abraham Carmeli & Paul B. Paulus</li><li><a href="https://woreport.wolffolins.com/">Wolff Olins Report</a></li></ul><p> </p><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
]]></description>
      <pubDate>Thu, 4 Apr 2024 08:27:57 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/paige-bennett-Co0Y89ZY</link>
      <content:encoded><![CDATA[<p>In this episode of The Optimal Path, host Ash Oliver and Senior User Research Manager Paige Bennett explore the vital role of workshops in product development. Paige shares her experience facilitating workshops in the fintech industry, plus best practices for measuring success and co-creating with cross-functional partners and customers.</p><p>Join us to learn how you can leverage this collaboration tool to drive stronger decision-making, build more impactful products, and grow your career as a product professional.</p><p> </p><p><strong>About Paige:</strong></p><p>Paige Bennett is a Senior User Research Manager at Affirm. Prior to Affirm, Paige managed the Growth and Ecosystems research teams at Dropbox and has previous experience creating strategic research projects at Medium. She is well-versed in the world of workshop facilitation and user research, harnessing the two for big business impact.</p><p> </p><p><strong>Connect with Paige:</strong></p><p>You can connect with Paige on <a href="https://twitter.com/paigenomadgirl">X</a> or <a href="https://www.linkedin.com/in/paigebennett/">Linkedin</a></p><p> </p><p><strong>Resources:</strong></p><ul><li><a href="https://maze.co/discoconf/">Workshopping your way to impactful products</a> by Paige Bennett at Disco Conf 2023</li><li><a href="https://medium.com/@alisoncoward/why-running-better-workshops-will-make-you-a-better-creative-leader-cee7c6efc94">Why Running Better Workshops Will Make You a Better Creative Leader</a> by Alison Coward on Medium</li><li><a href="https://www.goodreads.com/book/show/35710804-the-field-study-handbook?from_search=true&from_srp=true&qid=15QfPlhmRk&rank=2">The Field Study Handbook</a> by Jan Chipchase</li><li><a href="https://onlinelibrary.wiley.com/doi/10.1002/jocb.59">CEO Ideational Facilitation Leadership and Team Creativity: The Mediating Role of Knowledge Sharing</a> by Abraham Carmeli & Paul B. Paulus</li><li><a href="https://woreport.wolffolins.com/">Wolff Olins Report</a></li></ul><p> </p><p><strong>Follow Maze on Social Media:</strong></p><ul><li>X: @mazedesignHQ</li><li>Instagram: @mazedesignHQ</li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
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      <itunes:title>The power of workshops in product development with Paige Bennett | Affirm</itunes:title>
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      <description><![CDATA[<p>In this episode of The Optimal Path, host Ash Oliver welcomes Sander Viegers, VP of Design at Rabobank, to discuss the pivotal role of research and design in the digital transformation journey at Rabobank. Sander shares the principles that guide Rabobank's cooperative approach to a customer-centric design process, as well as practical examples of how research powers more innovative solutions for the customer and the business.</p><p><strong>About </strong><a href="https://www.linkedin.com/in/sanderviegers/"><strong>Sander</strong></a><strong>:</strong></p><p>As the VP of Design at Rabobank, Sander leads the design organization in creating comprehensive customer and employee experiences on a global scale. With prior experience leading design teams at Microsoft, Amazon, and Catawiki, Sander has a proven track record of successful design leadership. He holds a Master's degree in Industrial Design Engineering from Delft University of Technology and has been named inventor on multiple patents.</p><p><strong>Connect with Sander:</strong></p><p>You can connect with Sander on <a href="https://www.linkedin.com/in/sanderviegers/">Linkedin</a></p><p><strong>Resources:</strong></p><ul><li><a href="https://www.goodreads.com/book/show/685404.Flawless_Consulting">Flawless Consulting</a> by Peter Block</li><li><a href="https://www.goodreads.com/book/show/18176747-the-hard-thing-about-hard-things?ref=nav_sb_ss_1_14">The Hard Thing About Hard Things</a> by Ben Horowitz</li><li><a href="https://www.goodreads.com/en/book/show/27968897">Org Design for Design Orgs: Building and Managing In-House Design Teams</a> by Peter Merholz and Kristin Skinner</li><li><a href="https://maze.co/resources/financial-services-report/">The Future of Finance: Driving Digital Innovation Through Customer Insights</a> by Maze</li></ul><p> </p><p><strong>Follow Maze on Social Media:</strong> </p><ul><li>X: @mazedesignHQ </li><li>Instagram: @mazedesignHQ </li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
]]></description>
      <pubDate>Thu, 14 Mar 2024 10:00:00 +0000</pubDate>
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      <content:encoded><![CDATA[<p>In this episode of The Optimal Path, host Ash Oliver welcomes Sander Viegers, VP of Design at Rabobank, to discuss the pivotal role of research and design in the digital transformation journey at Rabobank. Sander shares the principles that guide Rabobank's cooperative approach to a customer-centric design process, as well as practical examples of how research powers more innovative solutions for the customer and the business.</p><p><strong>About </strong><a href="https://www.linkedin.com/in/sanderviegers/"><strong>Sander</strong></a><strong>:</strong></p><p>As the VP of Design at Rabobank, Sander leads the design organization in creating comprehensive customer and employee experiences on a global scale. With prior experience leading design teams at Microsoft, Amazon, and Catawiki, Sander has a proven track record of successful design leadership. He holds a Master's degree in Industrial Design Engineering from Delft University of Technology and has been named inventor on multiple patents.</p><p><strong>Connect with Sander:</strong></p><p>You can connect with Sander on <a href="https://www.linkedin.com/in/sanderviegers/">Linkedin</a></p><p><strong>Resources:</strong></p><ul><li><a href="https://www.goodreads.com/book/show/685404.Flawless_Consulting">Flawless Consulting</a> by Peter Block</li><li><a href="https://www.goodreads.com/book/show/18176747-the-hard-thing-about-hard-things?ref=nav_sb_ss_1_14">The Hard Thing About Hard Things</a> by Ben Horowitz</li><li><a href="https://www.goodreads.com/en/book/show/27968897">Org Design for Design Orgs: Building and Managing In-House Design Teams</a> by Peter Merholz and Kristin Skinner</li><li><a href="https://maze.co/resources/financial-services-report/">The Future of Finance: Driving Digital Innovation Through Customer Insights</a> by Maze</li></ul><p> </p><p><strong>Follow Maze on Social Media:</strong> </p><ul><li>X: @mazedesignHQ </li><li>Instagram: @mazedesignHQ </li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
]]></content:encoded>
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      <description><![CDATA[<p>In this episode of The Optimal Path, host Ash Oliver is joined by Amy Lima, formerly product designer at AMP @ Amazon Music and currently founder of Diversify Design. Together, they discuss the role of user research in building community products and how to start and scale a research practice inside design teams.</p><p><strong>About Amy:</strong></p><p>Amy Lima is a first-generation Brazilian-American product designer, and founder of Diversify Design.</p><p>Her global footprint growing up between cultures and across continents brings an innate appreciation for diverse perspectives and a fascination for the human experience. To honor these values, her design philosophy is deeply rooted in ethical and inclusive design practices, with her work focusing on fostering community and social expression in a 0-to-1 design process.</p><p>Beyond her 9 to 5, she’s an active member of the design community and is often found hosting panels, giving conference talks, and writing articles on her experience pivoting into design from the music industry as a minority in tech.</p><p><strong>Connect with Amy:</strong></p><p>You can connect with Amy on <a href="https://www.linkedin.com/in/amylima/">LinkedIn.</a></p><p><strong>Resources:</strong></p><ul><li><a href="https://www.goodreads.com/en/book/show/39644200">Mismatch</a> by Kat Holmes</li><li><a href="https://www.goodreads.com/book/show/28186015-weapons-of-math-destruction?from_search=true&from_srp=true&qid=6DO3wb2z9D&rank=1">Weapons of Math Destruction</a> by Cathy O’Neil</li></ul><p><strong>Follow Maze on Social Media:</strong> </p><p>• X: @mazedesignHQ </p><p>• Instagram: @mazedesignHQ </p><p>• LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></p><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
]]></description>
      <pubDate>Thu, 29 Feb 2024 10:00:00 +0000</pubDate>
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      <content:encoded><![CDATA[<p>In this episode of The Optimal Path, host Ash Oliver is joined by Amy Lima, formerly product designer at AMP @ Amazon Music and currently founder of Diversify Design. Together, they discuss the role of user research in building community products and how to start and scale a research practice inside design teams.</p><p><strong>About Amy:</strong></p><p>Amy Lima is a first-generation Brazilian-American product designer, and founder of Diversify Design.</p><p>Her global footprint growing up between cultures and across continents brings an innate appreciation for diverse perspectives and a fascination for the human experience. To honor these values, her design philosophy is deeply rooted in ethical and inclusive design practices, with her work focusing on fostering community and social expression in a 0-to-1 design process.</p><p>Beyond her 9 to 5, she’s an active member of the design community and is often found hosting panels, giving conference talks, and writing articles on her experience pivoting into design from the music industry as a minority in tech.</p><p><strong>Connect with Amy:</strong></p><p>You can connect with Amy on <a href="https://www.linkedin.com/in/amylima/">LinkedIn.</a></p><p><strong>Resources:</strong></p><ul><li><a href="https://www.goodreads.com/en/book/show/39644200">Mismatch</a> by Kat Holmes</li><li><a href="https://www.goodreads.com/book/show/28186015-weapons-of-math-destruction?from_search=true&from_srp=true&qid=6DO3wb2z9D&rank=1">Weapons of Math Destruction</a> by Cathy O’Neil</li></ul><p><strong>Follow Maze on Social Media:</strong> </p><p>• X: @mazedesignHQ </p><p>• Instagram: @mazedesignHQ </p><p>• LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></p><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
]]></content:encoded>
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      <description><![CDATA[<p>In this episode of The Optimal Path, host Ash Oliver welcomes Marcus Brandford to discuss the transformative power of research in marketing and product development. Delving into how research can inform creative campaigns and marketing decisions, Marcus shares how Figma harnesses customer insights to understand its audience and build impactful brand connections that drive better business outcomes.</p><p><strong>About Marcus:</strong></p><p>Marcus Brandford uses research to power marketing decisions. His career began on the agency side at Known, a marketing strategy firm where he ran custom studies for many Google teams as well as Microsoft, Intel, Viacom and others. After leaving the field to pursue his MBA from UC Berkeley, he joined Figma in 2022 as a dedicated researcher for the Marketing function. Marcus works with the Brand, Growth, Editorial, and PMM teams to introduce the market perspective into the creative process, helping teams build with their audience in mind.</p><p><strong>Connect with Marcus:</strong></p><p>You can connect with Marcus on <a href="https://www.linkedin.com/in/marcusbrandford/">LinkedIn.</a></p><p><strong>Resources:</strong></p><p>• <a href="https://press.stripe.com/the-dream-machine">The Dream Machine</a> by M. Mitchell Waldrop</p><p><strong>Follow Maze on Social Media:</strong> </p><p>• X: @mazedesignHQ  </p><p>•  Instagram: @mazedesignHQ  </p><p>• LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></p><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
]]></description>
      <pubDate>Thu, 15 Feb 2024 10:00:00 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
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      <content:encoded><![CDATA[<p>In this episode of The Optimal Path, host Ash Oliver welcomes Marcus Brandford to discuss the transformative power of research in marketing and product development. Delving into how research can inform creative campaigns and marketing decisions, Marcus shares how Figma harnesses customer insights to understand its audience and build impactful brand connections that drive better business outcomes.</p><p><strong>About Marcus:</strong></p><p>Marcus Brandford uses research to power marketing decisions. His career began on the agency side at Known, a marketing strategy firm where he ran custom studies for many Google teams as well as Microsoft, Intel, Viacom and others. After leaving the field to pursue his MBA from UC Berkeley, he joined Figma in 2022 as a dedicated researcher for the Marketing function. Marcus works with the Brand, Growth, Editorial, and PMM teams to introduce the market perspective into the creative process, helping teams build with their audience in mind.</p><p><strong>Connect with Marcus:</strong></p><p>You can connect with Marcus on <a href="https://www.linkedin.com/in/marcusbrandford/">LinkedIn.</a></p><p><strong>Resources:</strong></p><p>• <a href="https://press.stripe.com/the-dream-machine">The Dream Machine</a> by M. Mitchell Waldrop</p><p><strong>Follow Maze on Social Media:</strong> </p><p>• X: @mazedesignHQ  </p><p>•  Instagram: @mazedesignHQ  </p><p>• LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></p><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
]]></content:encoded>
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      <description><![CDATA[<p>In this episode of The Optimal Path, host Ash Oliver sits down with Roy Opata Olende to delve into the complexities of UX research across organizational altitudes. They explore the different modalities of learning that take place inside organizations, the critical need for leadership buy-in, and the challenges of communicating research impact. Roy introduces the concept of a "menu of learning" along with his best practices for fostering a culture of curiosity within your own organization.</p><p><strong>About Roy:</strong></p><p>Roy Opata Olende has been involved in user research and service design since 2012. He currently leads the UX Research practice at Zapier, a SaaS automation company. Prior to this role, he led Research Operations at Zapier and UX Research at Buffer.</p><p>When not working or hanging out with his wife and three young boys, he can be found obsessing over football (soccer). Roy hails from Kenya and currently resides just outside of Toronto, Canada.</p><p><strong>Connect with Roy:</strong></p><p>You can <a href="https://twitter.com/royolende?lang=en">connect with Roy on X</a> or <a href="https://www.linkedin.com/in/olende/">LinkedIn</a>.</p><p><strong>Resources:</strong></p><p>• <a href="https://maze.co/resources/research-maturity-report/">Research Maturity Model Report</a> by Maze </p><p>• <a href="https://greatquestion.co/blog/how-zapiers-head-of-ux-research-organizes-projects">How Zapier's Head of UX Research Organizes Projects</a> </p><p>• <a href="https://joshbersin.com/2010/06/how-to-build-a-high-impact-learning-culture/">How to Build a High-Impact Learning Culture</a> by Josh Bersin </p><p>• <a href="https://www.goodreads.com/en/book/show/17236175">Just Enough Research</a> by Erika Hall </p><p>• <a href="https://gregg.io/book/">Research Practice</a> by Gregg Bernstein</p><p><strong>Follow Maze on social media:</strong></p><p>• X: @mazedesignHQ </p><p>• Instagram: @mazedesignHQ </p><p>• LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></p><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
]]></description>
      <pubDate>Thu, 1 Feb 2024 11:00:14 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
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      <content:encoded><![CDATA[<p>In this episode of The Optimal Path, host Ash Oliver sits down with Roy Opata Olende to delve into the complexities of UX research across organizational altitudes. They explore the different modalities of learning that take place inside organizations, the critical need for leadership buy-in, and the challenges of communicating research impact. Roy introduces the concept of a "menu of learning" along with his best practices for fostering a culture of curiosity within your own organization.</p><p><strong>About Roy:</strong></p><p>Roy Opata Olende has been involved in user research and service design since 2012. He currently leads the UX Research practice at Zapier, a SaaS automation company. Prior to this role, he led Research Operations at Zapier and UX Research at Buffer.</p><p>When not working or hanging out with his wife and three young boys, he can be found obsessing over football (soccer). Roy hails from Kenya and currently resides just outside of Toronto, Canada.</p><p><strong>Connect with Roy:</strong></p><p>You can <a href="https://twitter.com/royolende?lang=en">connect with Roy on X</a> or <a href="https://www.linkedin.com/in/olende/">LinkedIn</a>.</p><p><strong>Resources:</strong></p><p>• <a href="https://maze.co/resources/research-maturity-report/">Research Maturity Model Report</a> by Maze </p><p>• <a href="https://greatquestion.co/blog/how-zapiers-head-of-ux-research-organizes-projects">How Zapier's Head of UX Research Organizes Projects</a> </p><p>• <a href="https://joshbersin.com/2010/06/how-to-build-a-high-impact-learning-culture/">How to Build a High-Impact Learning Culture</a> by Josh Bersin </p><p>• <a href="https://www.goodreads.com/en/book/show/17236175">Just Enough Research</a> by Erika Hall </p><p>• <a href="https://gregg.io/book/">Research Practice</a> by Gregg Bernstein</p><p><strong>Follow Maze on social media:</strong></p><p>• X: @mazedesignHQ </p><p>• Instagram: @mazedesignHQ </p><p>• LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></p><p>To get notified when new episodes come out, subscribe at <a href="http://maze.co/podcast">maze.co/podcast</a>.</p><p>See you next time!</p>
]]></content:encoded>
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      <description><![CDATA[<p>The Optimal Path is a podcast about user research and product decision-making, brought to you by Maze.</p><p>The voices featured in this trailer are Ash Oliver, UX Research Advocate at Maze; Marcus Brandford, Figma; Roy Opata Olende, Zapier; Amy Lima, (formerly) Amp @ Amazon Music; and Benjamin Humphrey, Dovetail</p><p>New episodes drop every other week. Follow <a href="https://www.linkedin.com/company/mazedesign" target="_blank">Maze</a> and <a href="https://linkedin.com/in/asholiver" target="_blank">Ash Oliver</a> on LinkedIn for updates, or visit <a href="https://maze.co/podcast/" target="_blank">maze.co/podcast</a> and subscribe to be the first to know when we launch new episodes. See you soon!</p>
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      <pubDate>Mon, 22 Jan 2024 10:00:00 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
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      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about user research and product decision-making, brought to you by Maze.</p><p>The voices featured in this trailer are Ash Oliver, UX Research Advocate at Maze; Marcus Brandford, Figma; Roy Opata Olende, Zapier; Amy Lima, (formerly) Amp @ Amazon Music; and Benjamin Humphrey, Dovetail</p><p>New episodes drop every other week. Follow <a href="https://www.linkedin.com/company/mazedesign" target="_blank">Maze</a> and <a href="https://linkedin.com/in/asholiver" target="_blank">Ash Oliver</a> on LinkedIn for updates, or visit <a href="https://maze.co/podcast/" target="_blank">maze.co/podcast</a> and subscribe to be the first to know when we launch new episodes. See you soon!</p>
]]></content:encoded>
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      <itunes:title>Welcome To The Optimal Path</itunes:title>
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      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Jo on <a href="https://twitter.com/WidawskiJ">Twitter</a> or <a href="https://www.linkedin.com/in/jonathanwidawski/">LinkedIn</a>. </p><p>Resources mentioned:</p><ul><li><a href="https://maze.co/resources/continuous-research-report/">Continuous Research Report: Trends to Watch in 2023</a> by Maze in partnership with Atlassian</li><li><a href="https://maze.co/resources/scaling-research-playbook/">UX Leadership Playbook: Democratizing Research to Deliver Impact at Scale</a> by Maze in partnership with ADPList</li><li><a href="https://maze.co/blog/building-organizations-that-learn/">Building organizations that learn</a> by Behzod Sirjani</li><li><a href="https://www.goodreads.com/book/show/840.The_Design_of_Everyday_Things">The Design of Everyday Things</a> by Donald A. Norman</li><li><a href="https://www.goodreads.com/book/show/52283963-the-mom-test?ref=nav_sb_ss_1_8">The Mom Test</a> by Rob Fitzpatrick</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Wed, 7 Dec 2022 09:36:07 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
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      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Jo on <a href="https://twitter.com/WidawskiJ">Twitter</a> or <a href="https://www.linkedin.com/in/jonathanwidawski/">LinkedIn</a>. </p><p>Resources mentioned:</p><ul><li><a href="https://maze.co/resources/continuous-research-report/">Continuous Research Report: Trends to Watch in 2023</a> by Maze in partnership with Atlassian</li><li><a href="https://maze.co/resources/scaling-research-playbook/">UX Leadership Playbook: Democratizing Research to Deliver Impact at Scale</a> by Maze in partnership with ADPList</li><li><a href="https://maze.co/blog/building-organizations-that-learn/">Building organizations that learn</a> by Behzod Sirjani</li><li><a href="https://www.goodreads.com/book/show/840.The_Design_of_Everyday_Things">The Design of Everyday Things</a> by Donald A. Norman</li><li><a href="https://www.goodreads.com/book/show/52283963-the-mom-test?ref=nav_sb_ss_1_8">The Mom Test</a> by Rob Fitzpatrick</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
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      <itunes:title>Envisioning the future of the research industry with Jonathan Widawski | Maze</itunes:title>
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      <itunes:summary>In this episode, Jonathan Widawski, Co-founder &amp; CEO at Maze, discusses the findings of our latest Continuous Research Trends Report. Topics include the state of the research industry, his vision for the future, and how to turn research into a learning muscle for the entire organization. </itunes:summary>
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      <title>Starting and growing a design research practice with Gabriel Valdivia | Patreon</title>
      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Gabriel on Twitter (@gabrielvaldivia) or check out <a href="https://www.gabrielvaldivia.com/" target="_blank">his website</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://thebrowser.company/">The Browser Company</a></li><li><a href="https://rushkoff.com/books/team-human-book/">Team Human</a> by Douglas Rushkoff</li><li><a href="https://www.goodreads.com/en/book/show/42771901-how-to-do-nothing">How to Do Nothing</a> by Jenny Odell</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Thu, 24 Nov 2022 10:43:53 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
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      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Gabriel on Twitter (@gabrielvaldivia) or check out <a href="https://www.gabrielvaldivia.com/" target="_blank">his website</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://thebrowser.company/">The Browser Company</a></li><li><a href="https://rushkoff.com/books/team-human-book/">Team Human</a> by Douglas Rushkoff</li><li><a href="https://www.goodreads.com/en/book/show/42771901-how-to-do-nothing">How to Do Nothing</a> by Jenny Odell</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></content:encoded>
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      <title>How to collaborate effectively as an async product team with Aiswarya Kolisetty | Alan</title>
      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at <a href="https://maze.co/" target="_blank">Maze</a>. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Aiswarya on <a href="https://www.linkedin.com/in/aiswaryakolisetty/">LinkedIn</a> or check out <a href="https://aiswaryak.substack.com/">her newsletter</a>. </p><p>Resources mentioned:</p><ul><li><a href="https://www.goodreads.com/book/show/6708.The_Power_of_Now" target="_blank">The Power of Now</a> by Eckhart Tolle</li><li><a href="https://medium.com/alan/alan-design-behind-the-screens-9263628dcbb1">Alan Design: Behind the screens</a> by Aiswarya Kolisetty</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Thu, 10 Nov 2022 10:00:31 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/aiswarya-kolisetty-sVqqQOqG</link>
      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at <a href="https://maze.co/" target="_blank">Maze</a>. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Aiswarya on <a href="https://www.linkedin.com/in/aiswaryakolisetty/">LinkedIn</a> or check out <a href="https://aiswaryak.substack.com/">her newsletter</a>. </p><p>Resources mentioned:</p><ul><li><a href="https://www.goodreads.com/book/show/6708.The_Power_of_Now" target="_blank">The Power of Now</a> by Eckhart Tolle</li><li><a href="https://medium.com/alan/alan-design-behind-the-screens-9263628dcbb1">Alan Design: Behind the screens</a> by Aiswarya Kolisetty</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></content:encoded>
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      <itunes:title>How to collaborate effectively as an async product team with Aiswarya Kolisetty | Alan</itunes:title>
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      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Jasmine on Twitter (@jazzy33ca) or check out <a href="http://www.jasminefriedl.com/">her website</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://www.goodreads.com/book/show/33154385-atomic-habits">Atomic Habits</a> by James Clear</li><li><a href="https://www.goodreads.com/book/show/34466963-why-we-sleep">Why We Sleep</a> by Matthew Walker</li><li><a href="https://lisa-angela.medium.com/undoing-the-toxic-dogmatism-of-digital-design-4bda8c4a4eba">Undoing the Toxic Dogmatism of Digital Design</a> by Lisa Angela</li><li><a href="https://kimmalonescott.com/just-work">Just Work</a> by Kim Scott</li><li><a href="https://www.radicalcandor.com/">Radical Candor</a> by Kim Scott</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Thu, 27 Oct 2022 09:02:06 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/jasmine-friedl-t_eHWfvh</link>
      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Jasmine on Twitter (@jazzy33ca) or check out <a href="http://www.jasminefriedl.com/">her website</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://www.goodreads.com/book/show/33154385-atomic-habits">Atomic Habits</a> by James Clear</li><li><a href="https://www.goodreads.com/book/show/34466963-why-we-sleep">Why We Sleep</a> by Matthew Walker</li><li><a href="https://lisa-angela.medium.com/undoing-the-toxic-dogmatism-of-digital-design-4bda8c4a4eba">Undoing the Toxic Dogmatism of Digital Design</a> by Lisa Angela</li><li><a href="https://kimmalonescott.com/just-work">Just Work</a> by Kim Scott</li><li><a href="https://www.radicalcandor.com/">Radical Candor</a> by Kim Scott</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></content:encoded>
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      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at <a href="https://maze.co/" target="_blank">Maze</a>. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Julian on <a href="https://www.linkedin.com/in/jdelmat/" target="_blank">LinkedIn</a>. And if you'd like to discuss the episode with other listeners, socialize with guests, and find extended host notes with further resources—check out the Host Posts space inside the <a href="https://community.maze.co/c/host-posts/" target="_blank">Maze Community</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://go.ajsmart.com/ldj">Lightning Decision Jam</a> by AJ&Smart</li><li><a href="https://gamestorming.com/category/facilitator-resources/">Gamestorming</a>: Faciliator resources</li><li><a href="https://drive.google.com/file/d/1HTU7xn1bS5Qeedmy5ZK9k_BFNn28Et9I/view">Facilitator’s Guide</a> by IDEO</li><li><a href="https://designsprintkit.withgoogle.com/methodology/phase3-sketch/crazy-8s">Crazy 8’s</a>: Core Design Sprint method</li><li><a href="https://www.goodreads.com/book/show/9364936-gamestorming">Gamestorming: A Playbook for Innovators, Rule-breakers, and Changemakers</a> by Dave Gray</li><li><a href="https://www.goodreads.com/book/show/17236175-just-enough-research">Just Enough Research</a> by Erika Hall</li><li><a href="https://www.goodreads.com/en/book/show/42362866">Think Like a UX Researcher</a> by David Travis</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Thu, 13 Oct 2022 09:35:50 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/julian-della-mattia-QkjiU1MO</link>
      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at <a href="https://maze.co/" target="_blank">Maze</a>. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Julian on <a href="https://www.linkedin.com/in/jdelmat/" target="_blank">LinkedIn</a>. And if you'd like to discuss the episode with other listeners, socialize with guests, and find extended host notes with further resources—check out the Host Posts space inside the <a href="https://community.maze.co/c/host-posts/" target="_blank">Maze Community</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://go.ajsmart.com/ldj">Lightning Decision Jam</a> by AJ&Smart</li><li><a href="https://gamestorming.com/category/facilitator-resources/">Gamestorming</a>: Faciliator resources</li><li><a href="https://drive.google.com/file/d/1HTU7xn1bS5Qeedmy5ZK9k_BFNn28Et9I/view">Facilitator’s Guide</a> by IDEO</li><li><a href="https://designsprintkit.withgoogle.com/methodology/phase3-sketch/crazy-8s">Crazy 8’s</a>: Core Design Sprint method</li><li><a href="https://www.goodreads.com/book/show/9364936-gamestorming">Gamestorming: A Playbook for Innovators, Rule-breakers, and Changemakers</a> by Dave Gray</li><li><a href="https://www.goodreads.com/book/show/17236175-just-enough-research">Just Enough Research</a> by Erika Hall</li><li><a href="https://www.goodreads.com/en/book/show/42362866">Think Like a UX Researcher</a> by David Travis</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></content:encoded>
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      <itunes:title>Unlocking the power of facilitation with Julian Della Mattia | Kiwi.com</itunes:title>
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      <itunes:duration>00:24:58</itunes:duration>
      <itunes:summary>Julian Della Mattia, UX Research Lead at Kiwi.com and Founder of The180 Agency, talks to Maze about how facilitation is a game-changing skill that enables product teams to solve more problems, innovate faster, and make stronger decisions.</itunes:summary>
      <itunes:subtitle>Julian Della Mattia, UX Research Lead at Kiwi.com and Founder of The180 Agency, talks to Maze about how facilitation is a game-changing skill that enables product teams to solve more problems, innovate faster, and make stronger decisions.</itunes:subtitle>
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      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at <a href="https://maze.co/">Maze</a>. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Josh on <a href="https://www.linkedin.com/in/josh-morales-q/?originalSubdomain=es">LinkedIn</a> or check out his Instagram account (@joshdixit)<i>.</i> And if you'd like to discuss the episode with other listeners, socialize with guests, and find extended host notes with further resources—check out the Host Posts space inside the <a href="https://community.maze.co/c/host-posts/">Maze Community</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://www.goodreads.com/book/show/31170723-behave">Behave</a> by Robert Sapolsky</li><li><a href="https://www.goodreads.com/book/show/17236175-just-enough-research">Just Enough Research</a> by Erika Hall</li><li><a href="https://maze.co/resources/scaling-research-playbook/">Maze x ADPList UX Leadership Playbook</a>: Democratizing Research to Deliver Impact at Scale</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Thu, 29 Sep 2022 08:42:27 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/josh-morales-2WRjTHf7</link>
      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at <a href="https://maze.co/">Maze</a>. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Josh on <a href="https://www.linkedin.com/in/josh-morales-q/?originalSubdomain=es">LinkedIn</a> or check out his Instagram account (@joshdixit)<i>.</i> And if you'd like to discuss the episode with other listeners, socialize with guests, and find extended host notes with further resources—check out the Host Posts space inside the <a href="https://community.maze.co/c/host-posts/">Maze Community</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://www.goodreads.com/book/show/31170723-behave">Behave</a> by Robert Sapolsky</li><li><a href="https://www.goodreads.com/book/show/17236175-just-enough-research">Just Enough Research</a> by Erika Hall</li><li><a href="https://maze.co/resources/scaling-research-playbook/">Maze x ADPList UX Leadership Playbook</a>: Democratizing Research to Deliver Impact at Scale</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
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      <itunes:title>Creating a playbook for continuous research with Josh Morales | Miro</itunes:title>
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      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Bob on <a href="https://www.linkedin.com/in/bbaxley/">LinkedIn</a> and <a href="https://twitter.com/ThisIsBobBaxley">Twitter</a>. And if you'd like to discuss the episode with other listeners, socialize with guests, and find extended host notes with going further resources—check out the Host Posts space inside the <a href="https://community.maze.co/c/host-posts/" target="_blank">Maze Community</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://www.figma.com/blog/how-we-built-the-figma-design-team/#:~:text=the%20UK%20gov.-,Noah,as%20an%20advisor%20at%20Framer">How we built the Figma design team</a> by Noah Levin</li><li><a href="https://www.goodreads.com/book/show/5592.From_Counterculture_to_Cyberculture">From Counterculture to Cyberculture</a> by Fred Turner</li><li>Stewart Brand's <a href="https://en.wikipedia.org/wiki/Whole_Earth_Catalog">Whole Earth Catalog</a></li><li><a href="https://www.goodreads.com/book/show/18077903-creativity-inc">Creativity, Inc.</a> by Ed Catmull and Amy Wallace</li><li><a href="https://www.goodreads.com/book/show/37638098-creative-selection">Creative Selection</a> by Ken Kocienda</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Thu, 28 Jul 2022 10:09:44 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
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      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Bob on <a href="https://www.linkedin.com/in/bbaxley/">LinkedIn</a> and <a href="https://twitter.com/ThisIsBobBaxley">Twitter</a>. And if you'd like to discuss the episode with other listeners, socialize with guests, and find extended host notes with going further resources—check out the Host Posts space inside the <a href="https://community.maze.co/c/host-posts/" target="_blank">Maze Community</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://www.figma.com/blog/how-we-built-the-figma-design-team/#:~:text=the%20UK%20gov.-,Noah,as%20an%20advisor%20at%20Framer">How we built the Figma design team</a> by Noah Levin</li><li><a href="https://www.goodreads.com/book/show/5592.From_Counterculture_to_Cyberculture">From Counterculture to Cyberculture</a> by Fred Turner</li><li>Stewart Brand's <a href="https://en.wikipedia.org/wiki/Whole_Earth_Catalog">Whole Earth Catalog</a></li><li><a href="https://www.goodreads.com/book/show/18077903-creativity-inc">Creativity, Inc.</a> by Ed Catmull and Amy Wallace</li><li><a href="https://www.goodreads.com/book/show/37638098-creative-selection">Creative Selection</a> by Ken Kocienda</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></content:encoded>
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      <itunes:title>Software as a medium of human expression with Bob Baxley | ThoughtSpot</itunes:title>
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      <itunes:duration>00:26:50</itunes:duration>
      <itunes:summary>Bob Baxley, SVP of Design at ThoughtSpot and former design leader at Apple, Pinterest, and Yahoo!, talks to Maze about the history of Silicon Valley, the importance of creating products that resonate with people, and the qualities that define great designers.</itunes:summary>
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      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Pulkit on <a href="https://www.linkedin.com/in/agrawalpulkit">LinkedIn</a> and <a href="https://twitter.com/_pulkitagrawal">Twitter</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://www.bjfogg.com/">B.J. Fogg</a>, Behavior Scientist at Stanford University</li><li><a href="https://www.chameleon.io/blog/friction-logs">Friction Logs: The Key to Unlocking Product Growth</a> by Chameleon</li><li><a href="https://www.useronboard.com">UserOnboard</a>: Teardowns of your favorite web apps' first run experiences by <a href="https://www.linkedin.com/in/samuelhulick/">Samuel Hulick</a></li><li><a href="https://www.chameleon.io/blog/user-surveys">How to Run User Surveys in the Age of Product-Led Growth</a> by Chamaleon</li><li><a href="https://www.goodreads.com/book/show/3450744-nudge">Nudge</a> by Richard H. Thaler and Cass R. Sunstein</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Thu, 14 Jul 2022 08:35:26 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/how-to-design-onboarding-experiences-that-drive-product-led-growth-with-pulkit-agrawal-b36xgY_q</link>
      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Pulkit on <a href="https://www.linkedin.com/in/agrawalpulkit">LinkedIn</a> and <a href="https://twitter.com/_pulkitagrawal">Twitter</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://www.bjfogg.com/">B.J. Fogg</a>, Behavior Scientist at Stanford University</li><li><a href="https://www.chameleon.io/blog/friction-logs">Friction Logs: The Key to Unlocking Product Growth</a> by Chameleon</li><li><a href="https://www.useronboard.com">UserOnboard</a>: Teardowns of your favorite web apps' first run experiences by <a href="https://www.linkedin.com/in/samuelhulick/">Samuel Hulick</a></li><li><a href="https://www.chameleon.io/blog/user-surveys">How to Run User Surveys in the Age of Product-Led Growth</a> by Chamaleon</li><li><a href="https://www.goodreads.com/book/show/3450744-nudge">Nudge</a> by Richard H. Thaler and Cass R. Sunstein</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></content:encoded>
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      <itunes:title>How to design onboarding experiences that drive product-led growth with Pulkit Agrawal | Chameleon</itunes:title>
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      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Benjamin on <a href="https://www.linkedin.com/in/humphreybc/">LinkedIn</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://tsharon.medium.com/foundations-of-atomic-research-a937d5da5fbb">Foundations of atomic research</a> by Tomer Sharon</li><li><a href="https://www.goodreads.com/book/show/18890191-legacy">Legacy</a> by James Kerr</li><li><a href="https://www.goodreads.com/book/show/44573628-super-pumped">Super Pumped: The Battle for Uber</a> by Mike Isaac</li><li><a href="https://en.wikipedia.org/wiki/The_Eric_Andre_Show">The Eric Andre Show</a></li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Thu, 30 Jun 2022 09:37:06 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/the-rise-of-customer-centricity-with-benjamin-humphrey-7Dez8NJZ</link>
      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Benjamin on <a href="https://www.linkedin.com/in/humphreybc/">LinkedIn</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://tsharon.medium.com/foundations-of-atomic-research-a937d5da5fbb">Foundations of atomic research</a> by Tomer Sharon</li><li><a href="https://www.goodreads.com/book/show/18890191-legacy">Legacy</a> by James Kerr</li><li><a href="https://www.goodreads.com/book/show/44573628-super-pumped">Super Pumped: The Battle for Uber</a> by Mike Isaac</li><li><a href="https://en.wikipedia.org/wiki/The_Eric_Andre_Show">The Eric Andre Show</a></li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></content:encoded>
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      <itunes:title>The rise of customer-centricity with Benjamin Humphrey | Dovetail</itunes:title>
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      <itunes:duration>00:42:23</itunes:duration>
      <itunes:summary>Benjamin Humphrey, Co-founder &amp; CEO at Dovetail, talks to Maze about the comparison between design software and research software maturity levels, why customer-centricity is the key business differentiator, and how research repositories can help you build more customer-centric organizations.</itunes:summary>
      <itunes:subtitle>Benjamin Humphrey, Co-founder &amp; CEO at Dovetail, talks to Maze about the comparison between design software and research software maturity levels, why customer-centricity is the key business differentiator, and how research repositories can help you build more customer-centric organizations.</itunes:subtitle>
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      <title>The relationship between business and design with Erika Hall | Mule Design Studio</title>
      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can follow Erika on Twitter (@mulegirl) or check out <a href="https://medium.com/@mulegirl">her articles</a> on Medium.</p><p>Resources mentioned:</p><ul><li><a href="https://abookapart.com/products/conversational-design">Conversational Design</a> by Erika Hall</li><li><a href="https://abookapart.com/products/just-enough-research">Just Enough Research</a> by Erika Hall</li><li><a href="https://www.amazon.com/Designing-Digital-Age-Human-Centered-Products/dp/0470229101/ref=cm_cr_arp_d_product_top?ie=UTF8">Designing for the Digital Age</a> by Kim Goodwin</li><li><a href="https://www.amazon.com/Behave-Biology-Humans-Best-Worst/dp/1594205078">Behave</a> by Robert Sapolsky</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Thu, 16 Jun 2022 09:46:42 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
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      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can follow Erika on Twitter (@mulegirl) or check out <a href="https://medium.com/@mulegirl">her articles</a> on Medium.</p><p>Resources mentioned:</p><ul><li><a href="https://abookapart.com/products/conversational-design">Conversational Design</a> by Erika Hall</li><li><a href="https://abookapart.com/products/just-enough-research">Just Enough Research</a> by Erika Hall</li><li><a href="https://www.amazon.com/Designing-Digital-Age-Human-Centered-Products/dp/0470229101/ref=cm_cr_arp_d_product_top?ie=UTF8">Designing for the Digital Age</a> by Kim Goodwin</li><li><a href="https://www.amazon.com/Behave-Biology-Humans-Best-Worst/dp/1594205078">Behave</a> by Robert Sapolsky</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></content:encoded>
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      <itunes:title>The relationship between business and design with Erika Hall | Mule Design Studio</itunes:title>
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      <itunes:summary>Erika Hall, Design consultant &amp; Co-founder of Mule Design Studio, talks to Maze about the complicated relationship between design and business, the importance of asking questions, and how research plays a critical role in influencing decision-making.</itunes:summary>
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      <title>Designing for communication interfaces with Renato Valdés Olmos | Pitch</title>
      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can follow Renato on Twitter (@renn) or check out <a href="https://www.renn.work/">his website</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://orgdesignfordesignorgs.com/">Org Design for Design Orgs</a> by Kristin Skinner and Peter Merholz</li><li><a href="https://growth.eladgil.com/">High Growth Handbook</a> by Elad Gil</li><li><a href="https://www.amazon.co.uk/Managing-Oneself-Harvard-Business-Classics/dp/142212312X">Managing Oneself</a> by Peter F. Drucker</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Thu, 2 Jun 2022 08:18:58 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
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      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can follow Renato on Twitter (@renn) or check out <a href="https://www.renn.work/">his website</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://orgdesignfordesignorgs.com/">Org Design for Design Orgs</a> by Kristin Skinner and Peter Merholz</li><li><a href="https://growth.eladgil.com/">High Growth Handbook</a> by Elad Gil</li><li><a href="https://www.amazon.co.uk/Managing-Oneself-Harvard-Business-Classics/dp/142212312X">Managing Oneself</a> by Peter F. Drucker</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></content:encoded>
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      <itunes:title>Designing for communication interfaces with Renato Valdés Olmos | Pitch</itunes:title>
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      <title>The why and how of accessible design with Samuel Proulx | Fable</title>
      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can follow Samuel on Twitter (@fastfinge).</p><p>Resources mentioned:</p><ul><li><a href="https://community.maze.co/c/pathfinders/coming-up-on-may-19">Maze Community Event: Designing for Accessibility</a> (Event recording)</li><li><a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">Web Content Accessibility Guidelines</a> (WCAG) by the Worldwide Web Consortium  (W3C)</li><li><a href="https://makeitfable.com/fable-upskill-custom-accessibility-training/" target="_blank">Fable Upskill</a></li><li><a href="http://www.toddrose.com/endofaverage" target="_blank">The End of Average</a> by Todd Rose</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Wed, 18 May 2022 08:18:21 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/the-why-and-how-of-accessible-design-with-samuel-proulx-U8UfDcAt</link>
      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can follow Samuel on Twitter (@fastfinge).</p><p>Resources mentioned:</p><ul><li><a href="https://community.maze.co/c/pathfinders/coming-up-on-may-19">Maze Community Event: Designing for Accessibility</a> (Event recording)</li><li><a href="https://www.w3.org/WAI/standards-guidelines/wcag/" target="_blank">Web Content Accessibility Guidelines</a> (WCAG) by the Worldwide Web Consortium  (W3C)</li><li><a href="https://makeitfable.com/fable-upskill-custom-accessibility-training/" target="_blank">Fable Upskill</a></li><li><a href="http://www.toddrose.com/endofaverage" target="_blank">The End of Average</a> by Todd Rose</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></content:encoded>
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      <itunes:title>The why and how of accessible design with Samuel Proulx | Fable</itunes:title>
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      <title>Building ethical research practices with Melanie Buset | Spotify</title>
      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Melanie on <a href="https://www.linkedin.com/in/melanie-buset-52b29969/" target="_blank">LinkedIn</a> or check out <a href="https://maze.co/blog/author/melanie-buset" target="_blank">her articles</a> on our blog, In The Loop.</p><p>Resources mentioned:</p><ul><li><a href="https://ux.shopify.com/assumption-slam-how-not-to-make-an-a-out-of-u-and-me-2d9012c105a0">Assumption Slam</a> by JB (Shopify UX)</li><li><a href="https://amorebeautifulquestion.com/book-a-more-beautiful-question/">A More Beautiful Question</a> by Warren Berger</li><li><a href="https://maze.co/blog/ux-research-ethics/">UX research best practices: Building and researching products with ethics in mind</a> by Melanie Buset</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Thu, 5 May 2022 08:36:57 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/building-ethical-research-practices-with-melanie-buset-S57u2t34</link>
      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can connect with Melanie on <a href="https://www.linkedin.com/in/melanie-buset-52b29969/" target="_blank">LinkedIn</a> or check out <a href="https://maze.co/blog/author/melanie-buset" target="_blank">her articles</a> on our blog, In The Loop.</p><p>Resources mentioned:</p><ul><li><a href="https://ux.shopify.com/assumption-slam-how-not-to-make-an-a-out-of-u-and-me-2d9012c105a0">Assumption Slam</a> by JB (Shopify UX)</li><li><a href="https://amorebeautifulquestion.com/book-a-more-beautiful-question/">A More Beautiful Question</a> by Warren Berger</li><li><a href="https://maze.co/blog/ux-research-ethics/">UX research best practices: Building and researching products with ethics in mind</a> by Melanie Buset</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></content:encoded>
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      <itunes:title>Building ethical research practices with Melanie Buset | Spotify</itunes:title>
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      <itunes:summary>Melanie Buset, Senior UX Researcher at Spotify, talks to Maze about the principles behind ethical research and how to scale them across the organization to guide research and decision-making.</itunes:summary>
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      <title>A framework for decision-driven research with Roberta Dombrowski | Maze</title>
      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can follow Roberta on Twitter (@robertalearns) or check out <a href="https://robertalearns.com/">her website</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://www.userinterviews.com/blog/a-framework-for-decision-driven-research">A Framework for Decision Driven Research</a> by Roberta Dombrowski</li><li>Kolb’s <a href="https://trainingindustry.com/wiki/content-development/kolbs-experiential-learning-cycle/">Experiential Learning Cycle</a></li><li>Teresa Torres’ <a href="https://maze.co/blog/making-better-product-decisions-with-Teresa-Torres/">Continuous Discovery Framework</a></li><li><a href="https://www.producttalk.org/2021/05/continuous-discovery-habits/">Continuous Discovery Habits</a> by Teresa Torres</li><li><a href="https://community.maze.co/c/learning-curve/a-framework-for-decision-driven-user-research-by-user-interviews">A Framework For Decision-Driven User Research by User Interviews</a> (Maze Community Event)</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Thu, 21 Apr 2022 08:34:48 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/a-framework-for-decision-driven-research-with-roberta-dombrowski-giaT_hiS</link>
      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can follow Roberta on Twitter (@robertalearns) or check out <a href="https://robertalearns.com/">her website</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://www.userinterviews.com/blog/a-framework-for-decision-driven-research">A Framework for Decision Driven Research</a> by Roberta Dombrowski</li><li>Kolb’s <a href="https://trainingindustry.com/wiki/content-development/kolbs-experiential-learning-cycle/">Experiential Learning Cycle</a></li><li>Teresa Torres’ <a href="https://maze.co/blog/making-better-product-decisions-with-Teresa-Torres/">Continuous Discovery Framework</a></li><li><a href="https://www.producttalk.org/2021/05/continuous-discovery-habits/">Continuous Discovery Habits</a> by Teresa Torres</li><li><a href="https://community.maze.co/c/learning-curve/a-framework-for-decision-driven-user-research-by-user-interviews">A Framework For Decision-Driven User Research by User Interviews</a> (Maze Community Event)</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></content:encoded>
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      <itunes:title>A framework for decision-driven research with Roberta Dombrowski | Maze</itunes:title>
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      <itunes:duration>00:30:50</itunes:duration>
      <itunes:summary>Roberta Dombrowski, Research Partner at Maze and former VP of User Research at User Interviews, talks about her framework for decision-driven research and how to enable the organization to make confident, informed decisions.</itunes:summary>
      <itunes:subtitle>Roberta Dombrowski, Research Partner at Maze and former VP of User Research at User Interviews, talks about her framework for decision-driven research and how to enable the organization to make confident, informed decisions.</itunes:subtitle>
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      <title>Building organizations that learn with Behzod Sirjani | Yet Another Studio</title>
      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can follow Behzod on Twitter (@beh_zod) or check out <a href="https://behzod.com/" target="_blank">his website</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://joinlearners.com/talk/you-are-not-your-research-report">You Are Not Your Research Report</a> by Behzod Sirjani (UXRConf  2020)</li><li><a href="https://yetanother.studio/blog/the-organizational-appetite-for-research">The Organizational Appetite for Research</a> by Behzod Sirjani</li><li><a href="https://www.thefieldstudyhandbook.com/">The Field Study Handbook</a> by Jan Chipchase</li><li><a href="https://maze.co/resources/scaling-research-playbook" target="_blank">Democratizing Research to Deliver Impact at Scale</a> by Maze and ADPList</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Thu, 7 Apr 2022 08:49:22 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/building-organizations-that-learn-with-behzod-sirjani-BY2rmN53</link>
      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can follow Behzod on Twitter (@beh_zod) or check out <a href="https://behzod.com/" target="_blank">his website</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://joinlearners.com/talk/you-are-not-your-research-report">You Are Not Your Research Report</a> by Behzod Sirjani (UXRConf  2020)</li><li><a href="https://yetanother.studio/blog/the-organizational-appetite-for-research">The Organizational Appetite for Research</a> by Behzod Sirjani</li><li><a href="https://www.thefieldstudyhandbook.com/">The Field Study Handbook</a> by Jan Chipchase</li><li><a href="https://maze.co/resources/scaling-research-playbook" target="_blank">Democratizing Research to Deliver Impact at Scale</a> by Maze and ADPList</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></content:encoded>
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      <itunes:title>Building organizations that learn with Behzod Sirjani | Yet Another Studio</itunes:title>
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      <itunes:duration>00:35:55</itunes:duration>
      <itunes:summary>Behzod Sirjani, founder of Yet Another Studio and former research lead at Slack and Facebook, talks to Maze about how to democratize research effectively and responsibly and how to build organizations that learn and make better decisions.</itunes:summary>
      <itunes:subtitle>Behzod Sirjani, founder of Yet Another Studio and former research lead at Slack and Facebook, talks to Maze about how to democratize research effectively and responsibly and how to build organizations that learn and make better decisions.</itunes:subtitle>
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      <title>The dimensions of product decision-making with Andy Budd | Design leader &amp; Coach</title>
      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>Liked what you heard in this episode? Read <a href="https://maze.co/blog/product-decision-making-Andy-Budd/">Andy's full article</a> over on our blog, In The Loop.</p><p>You can follow Andy on Twitter (@andybudd) or check out <a href="https://www.andybudd.com/" target="_blank">his website</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://www.productplan.com/glossary/ice-scoring-model/">The ICE framework</a></li><li><a href="https://www.productplan.com/glossary/eisenhower-matrix/#:~:text=The%20Eisenhower%20Matrix%20is%20a,to%20their%20urgency%20and%20importance." target="_blank">The Eisenhower framework</a></li><li><a href="https://uxmastery.com/design-games-divide-the-dollar/">Divide the Dollar</a></li><li><a href="https://kanomodel.com/">The Kano Model</a></li><li><a href="https://www.coldstart.com/">The Cold Start Problem by Andrew Chen</a></li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Thu, 24 Mar 2022 08:41:50 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/the-dimensions-of-product-decision-making-with-andy-budd-FxyYzt80</link>
      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>Liked what you heard in this episode? Read <a href="https://maze.co/blog/product-decision-making-Andy-Budd/">Andy's full article</a> over on our blog, In The Loop.</p><p>You can follow Andy on Twitter (@andybudd) or check out <a href="https://www.andybudd.com/" target="_blank">his website</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://www.productplan.com/glossary/ice-scoring-model/">The ICE framework</a></li><li><a href="https://www.productplan.com/glossary/eisenhower-matrix/#:~:text=The%20Eisenhower%20Matrix%20is%20a,to%20their%20urgency%20and%20importance." target="_blank">The Eisenhower framework</a></li><li><a href="https://uxmastery.com/design-games-divide-the-dollar/">Divide the Dollar</a></li><li><a href="https://kanomodel.com/">The Kano Model</a></li><li><a href="https://www.coldstart.com/">The Cold Start Problem by Andrew Chen</a></li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></content:encoded>
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      <itunes:title>The dimensions of product decision-making with Andy Budd | Design leader &amp; Coach</itunes:title>
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      <itunes:duration>00:37:27</itunes:duration>
      <itunes:summary>Andy Budd, design leader, start-up advisor &amp; coach, talks to Maze about the dimensions of product decision-making—the power dynamics at play, how to prioritize features in a democratic way, and how to grow the influence of design in the organization.</itunes:summary>
      <itunes:subtitle>Andy Budd, design leader, start-up advisor &amp; coach, talks to Maze about the dimensions of product decision-making—the power dynamics at play, how to prioritize features in a democratic way, and how to grow the influence of design in the organization.</itunes:subtitle>
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      <title>IC vs. Manager: Choosing your design career path with Anton Sten | UX Lead &amp; Author</title>
      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can follow Anton on Twitter (@antonsten) or check out <a href="https://www.antonsten.com/" target="_blank">his website</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://www.antonsten.com/books/masteringfreelance/">Mastering Freelance</a> by Anton Sten</li><li><a href="https://www.antonsten.com/speak-business/">Why Designers Need to Speak Business</a> by Anton Sten</li><li><a href="https://www.radicalcandor.com/the-book/">Radical Candor</a> by Kim Scott</li><li><a href="https://www.amazon.com/Company-One-Staying-Small-Business/dp/1328972356">Company of One</a> by Paul Jarvis</li><li><a href="https://www.ynharari.com/book/sapiens-2/">Sapiens</a> by Yuval Noah Harari</li><li><a href="https://www.goodreads.com/book/show/34890015-factfulness">Factfulness</a> by Hans Rosling</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Thu, 17 Feb 2022 09:59:09 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/ic-vs-manager-choosing-your-design-career-path-with-anton-sten-ZA0Kf5O3</link>
      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>You can follow Anton on Twitter (@antonsten) or check out <a href="https://www.antonsten.com/" target="_blank">his website</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://www.antonsten.com/books/masteringfreelance/">Mastering Freelance</a> by Anton Sten</li><li><a href="https://www.antonsten.com/speak-business/">Why Designers Need to Speak Business</a> by Anton Sten</li><li><a href="https://www.radicalcandor.com/the-book/">Radical Candor</a> by Kim Scott</li><li><a href="https://www.amazon.com/Company-One-Staying-Small-Business/dp/1328972356">Company of One</a> by Paul Jarvis</li><li><a href="https://www.ynharari.com/book/sapiens-2/">Sapiens</a> by Yuval Noah Harari</li><li><a href="https://www.goodreads.com/book/show/34890015-factfulness">Factfulness</a> by Hans Rosling</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></content:encoded>
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      <itunes:title>IC vs. Manager: Choosing your design career path with Anton Sten | UX Lead &amp; Author</itunes:title>
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      <itunes:duration>00:33:49</itunes:duration>
      <itunes:summary>Anton Sten, internationally recognized UX leader and author, talks to Maze about his experience as an individual contributor and manager, the things to consider when determining which path is best for you, and how to grow in your design career.</itunes:summary>
      <itunes:subtitle>Anton Sten, internationally recognized UX leader and author, talks to Maze about his experience as an individual contributor and manager, the things to consider when determining which path is best for you, and how to grow in your design career.</itunes:subtitle>
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      <title>The principles of continuous discovery with Teresa Torres | Product Discovery coach</title>
      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>Liked what you heard in this episode? <a href="https://maze.co/blog/making-better-product-decisions-with-Teresa-Torres/">Read Teresa’s full article</a> over on our blog, In The Loop.</p><p>You can follow Teresa on Twitter (@ttorres) or check out <a href="https://www.producttalk.org/">her website</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://www.producttalk.org/2021/05/continuous-discovery-habits/">Continuous Discovery Habits</a> by Teresa Torres</li><li><a href="https://learn.producttalk.org/">Product Talk Academy</a></li><li><a href="https://heathbrothers.com/books/decisive/">Decisive</a> by Chip Heath and Dan Heath</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></description>
      <pubDate>Thu, 3 Feb 2022 10:26:56 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/the-principles-of-continuous-discovery-with-teresa-torres-lnfyCIUw</link>
      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>Liked what you heard in this episode? <a href="https://maze.co/blog/making-better-product-decisions-with-Teresa-Torres/">Read Teresa’s full article</a> over on our blog, In The Loop.</p><p>You can follow Teresa on Twitter (@ttorres) or check out <a href="https://www.producttalk.org/">her website</a>.</p><p>Resources mentioned:</p><ul><li><a href="https://www.producttalk.org/2021/05/continuous-discovery-habits/">Continuous Discovery Habits</a> by Teresa Torres</li><li><a href="https://learn.producttalk.org/">Product Talk Academy</a></li><li><a href="https://heathbrothers.com/books/decisive/">Decisive</a> by Chip Heath and Dan Heath</li></ul><p>Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time!</p>
]]></content:encoded>
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      <itunes:title>The principles of continuous discovery with Teresa Torres | Product Discovery coach</itunes:title>
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      <itunes:summary>Teresa Torres, product discovery coach and author of the book &apos;Continuous Discovery Habits,&apos; talks to Maze about the principles of continuous discovery, tactics to implement it, and how to make better product decisions with customer feedback.</itunes:summary>
      <itunes:subtitle>Teresa Torres, product discovery coach and author of the book &apos;Continuous Discovery Habits,&apos; talks to Maze about the principles of continuous discovery, tactics to implement it, and how to make better product decisions with customer feedback.</itunes:subtitle>
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      <title>The spectrum of design with Brian Lovin | Spectrum &amp; Github</title>
      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p><br />You can follow Brian on Twitter (@brian_lovin) or check out <a href="https://brianlovin.com">his website</a>.<br /><br />Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram:<a href="https://www.instagram.com/mazedesignhq/"> @mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time! </p>
]]></description>
      <pubDate>Wed, 19 Jan 2022 06:28:07 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/the-spectrum-of-design-with-brian-lovin-spectrum-github-aNpxo7eh</link>
      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p><br />You can follow Brian on Twitter (@brian_lovin) or check out <a href="https://brianlovin.com">his website</a>.<br /><br />Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram:<a href="https://www.instagram.com/mazedesignhq/"> @mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time! </p>
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      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>Liked what you heard in this episode? <a href="https://maze.co/blog/from-designer-to-founder-with-Jeremy-Le-Van/ ">Read Jeremy’s full article</a> over on our blog, In The Loop.<br /><br />You can follow Jeremy on Twitter (@jeremylv).<br /><br />Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram:<a href="https://www.instagram.com/mazedesignhq/"> @mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time! </p>
]]></description>
      <pubDate>Wed, 19 Jan 2022 06:16:01 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/from-design-employee-to-designer-founder-with-jeremy-le-van-sunrise-calendar-microsoft-pSqQbS3Q</link>
      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>Liked what you heard in this episode? <a href="https://maze.co/blog/from-designer-to-founder-with-Jeremy-Le-Van/ ">Read Jeremy’s full article</a> over on our blog, In The Loop.<br /><br />You can follow Jeremy on Twitter (@jeremylv).<br /><br />Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram:<a href="https://www.instagram.com/mazedesignhq/"> @mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time! </p>
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      <itunes:duration>00:34:23</itunes:duration>
      <itunes:summary>Jeremy Le Van, co-founder of Sunrise Calendar &amp; former Director of Design at Microsoft, talks to Maze about the journey from designer to founder, building businesses through design, and the lessons made along the way.</itunes:summary>
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      <description><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>Liked what you heard in this episode? Read <a href="https://maze.co/blog/inside-Webflow-design-process-with-David-Hoang/ ">David’s full article over on our blog, In The Loop</a>.<br /><br />You can follow David on Twitter (@davidhoang), and check out Webflow too (@webflow).<br /><br />Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time! </p>
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      <pubDate>Wed, 19 Jan 2022 05:53:20 +0000</pubDate>
      <author>social@maze.design (Maze)</author>
      <link>https://the-optimal-path.simplecast.com/episodes/designing-your-way-forward-with-david-hoang-webflow-KEaQbcrM</link>
      <content:encoded><![CDATA[<p>The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.</p><p>Liked what you heard in this episode? Read <a href="https://maze.co/blog/inside-Webflow-design-process-with-David-Hoang/ ">David’s full article over on our blog, In The Loop</a>.<br /><br />You can follow David on Twitter (@davidhoang), and check out Webflow too (@webflow).<br /><br />Follow Maze on social media:</p><ul><li>Twitter: <a href="https://twitter.com/mazedesignHQ">@mazedesignHQ</a></li><li>Instagram: <a href="https://www.instagram.com/mazedesignhq/">@mazedesignHQ</a></li><li>LinkedIn: <a href="https://www.linkedin.com/company/mazedesign">https://www.linkedin.com/company/mazedesign</a></li></ul><p>To get notified when new episodes come out, subscribe at <a href="https://maze.co/podcast/">maze.co/podcast</a>. See you next time! </p>
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      <itunes:title>Designing your way forward with David Hoang | Webflow</itunes:title>
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