Ever tried to fix something in your salon… and made it worse? In this episode, Lisa shares a real story about something she completely got wrong - and how it turned into one of the biggest breakthroughs in understanding team performance. Because here’s the truth: Your team doesn’t struggle because they don’t care. They struggle because they lack confidence, structure, and support. And most salon owners don’t realise just how big that gap is. 

Inside This Episode: 

• Why “good people” still don’t perform
• The real reason your team avoids rebooking and retail 
• Why confidence — not skill — is often the issue • How salon owners unintentionally hold their team back
• The danger of avoiding uncomfortable conversations 
• Why “being nice” is costing your business growth 
• How to simplify training so your team can actually execute 
• The power of spending 5 hours a week developing your team 

The Big Shift It’s not about pushing your team harder. It’s about supporting them properly. And that starts with structure, repetition, and time. 

If you’re ready to stop guessing and start building a team that actually performs… Join me for my upcoming workshop: The 25 Hours Salon Owner Because when your team grows… your business grows… and your hours come down. 

👉 Check it out here: https://thesalonmentors.com/events-2026

In this episode of Salon Conversations, Lisa dives into a conversation that every salon owner needs to hear - mental health in the workplace and the role it plays in your team, your clients, and your business results.

Because here’s the truth, energy matters, and when one person brings heavy, negative energy into your salon, it doesn’t just affect them - it impacts your clients, your bookings, your rebooking, and ultimately your bottom line.

This episode is not about ignoring emotions.

It’s about learning how to manage them, lead through them, and create a workplace where people take responsibility for how they show up.

Inside this episode, Lisa unpacks;

• Why energy in your salon directly affects your future bookings
• The difference between being absent and being present at work
• How to support your team without carrying their emotional load
• Why “bringing your problems to work” is costing your business
• Simple ways to reset your state and shift your energy fast
• How to have honest conversations without creating conflict
• Why personal responsibility is the key to a strong salon culture

The Big Shift Will Be

• You are not responsible for fixing everyone.
• But you are responsible for the standard.
• When your team understands how their energy impacts the salon…
  Everything changes.
• Clients feel it.
• The team feels it.
• And your business reflects it.

If this resonates and you think a team member needs to hear this please share.

#salonretail #salonbusiness #salonowner #saloncoach #hairdresserlife #beautybusiness #salonteam #retailsales

This episode is for you.

In Chapter 10 of Your Salon Retail, Lisa breaks down the real reason your team isn’t recommending products - and it’s not because they don’t care. It’s because there’s no structure.

Most salon owners rely on conversations, reminders, and “we talked about it” moments… but talking doesn’t create results. Systems do. This episode is where everything clicks.

Lisa shares how to move from talking about retail to locking it in with simple, repeatable systems your team can actually follow - even when they’re busy, distracted, or lacking confidence.

You’ll also hear why forcing change never works, and how a smarter, more supportive approach gets real buy-in from your team.

Retail isn’t about pushing products.

It’s about solving problems.

And when your team has a system, they stop guessing… They stop overthinking… And they start showing up with confidence.

That’s when everything changes.

Lisa flips the script and speaks directly to the partners of salon owners - the husbands (and let’s be honest, anyone living with a salon owner) who are watching from the sidelines wondering…

“How do I actually help?”

Because behind every salon owner is a human being juggling a lot - clients, team, pressure, expectations… and often coming home with nothing left in the tank.

In this episode, I share:

• What it’s really like emotionally to own a salon
• Why salon owners struggle with boundaries and decision-making
• How “helpful” advice can sometimes make things worse
• The difference between listening, fixing, and supporting
• Why communication (and timing) matters more than you think
• Practical ways to create better conversations at home

You’ll also hear powerful insights like:

• Why salon owners often take work stress home
• How small habits can either build connection… or create distance
• The importance of setting boundaries — at work and at home
• And how to support someone without trying to control them

This isn’t just about relationships… It’s about protecting the person behind the business. Because when things are off at home - they’re off in the salon too.

If this episode made you think (or sparked a conversation you’ve been avoiding), don’t stop here. For the next 7 days only, you can watch the full replay of my training:

👉 Transfer One Third of Your Clients to Your Salon Team https://bit.ly/475Wz3l

This is where I show you how to:

• Reduce the pressure on the salon owner
• Build a team that can actually carry the load
• And create a business that doesn’t drain everything out of you

Watch it while it’s available — this is where the real shift happens.

This week’s episode is Chapter 9 of Your Salon Retail, and it’s all about one thing most salon owners avoid…

👉 Getting honest about your numbers.

Because here’s the truth — what you think your retail is… and what it actually is… are usually two very different things.

In this chapter, Lisa dives into:

• Why most salon owners overestimate their retail performance
• The importance of tracking real numbers, not intentions
• How retail is a direct reflection of client engagement and care factor
• Why you can’t improve what you don’t measure
• The power of systems to create consistent retail results
• And how adding just 10 units per week per team member can completely change your business

This isn’t about pushing products. It’s about stepping into your role as a professional and solving your client’s problems properly - every single visit.

Lisa also challenges you to rethink how you lead your team:

• More praise
• Less pressure
• Better questions
• Clearer expectations

Because when your team understands what to aim for — and you actually measure it — everything changes.

• Retail stops being awkward. 
• Confidence goes up. 
• Results follow.

And here’s the kicker… Your retail numbers will always tell the truth about your business.

If this chapter hits a nerve (and it should), don’t just listen - take action. 

For the next 7 days only, you can watch the full replay of my training: 

👉 Transfer One Third of Your Clients to Your Salon Team https://bit.ly/475Wz3l

This is where I show you how to:

• Reduce your hours on the floor
• Build a team that can actually perform without you
• And create a business that works with you or without you

Watch it while it’s up — I won’t leave it there forever.

If you’re a salon, spa or clinic owner who feels trapped on the floor, this episode is for you.

In this episode of Salon Conversations, Lisa shares the leadership shift that allows salon owners to step away from the chair, grow their team, and reclaim their time — without losing loyal clients.

For many owners, the biggest barrier isn’t skill or strategy. It’s identity. The move from technician to leader can feel uncomfortable, emotional, and sometimes even a little scary. But the reality is this: when the salon owner is doing everything, the business can’t grow.

Lisa explains why transferring just one-third of your clients is the safest and smartest way to begin creating freedom in your salon.

You’ll learn how to build trust with your team, transfer clients with confidence, and create the time you need to lead your business properly.

Inside this episode Lisa covers:

• Why salon owners struggle to step off the floor
• The identity shift from technician to salon leader
• Why transferring one-third of your clients is the safest strategy
• How to build confidence with your team and clients during the transition
• The importance of using your new time to train and support your team
• How client trust grows when you transfer services the right way

Lisa also shares practical strategies for transferring services, building team confidence, and using the hours you gain to improve team performance, client retention and retail results.

If you’ve ever wondered whether it’s possible to work fewer hours on the salon floor while still growing your business — this episode will give you the clarity you need.

If this episode resonates with you, I’d love you to join me for my upcoming workshop: Transfer One-Third of Your Salon Clients to Your Team

In this workshop I’ll show you exactly how to step off the floor safely, transfer clients with confidence, and build a team that supports your growth. Check it out here: https://thesalonmentors.com/events-2026

 #salonbusiness #salonowner #saloncoach #salonleadership #salonmanagement #salonteam #hairdresserlife #beautybusiness

Most salon owners say they want more freedom in their business.

But when the moment comes to step back from the salon floor… they freeze.

In this episode of Salon Conversations, Lisa tackles one of the biggest mindset and leadership shifts a salon owner will ever make: transferring clients to your team so your business can grow beyond you.

For many salon owners, their identity is deeply tied to doing clients. After years - sometimes decades of building relationships behind the chair or treatment bed, handing those clients to someone else can feel uncomfortable, risky, and even a little disloyal.

But here’s the truth Lisa shares in this episode:

Your superpower is not staying where you started.
Your superpower is stepping into who you’ve become - a business owner and leader.

You’ll learn:

• Why salon owners struggle emotionally with stepping off the floor
• The hidden risks of being the only person who can service certain clients
• How client dependency creates business bottlenecks
• Why training and developing your team is the real path to business freedom
• How transferring just one-third of your clients can completely change your business

Lisa also shares a powerful insight many owners overlook: when you keep all the clients yourself, you’re not growing the business — you’re simply doing the work.

When you start developing your team to service those clients confidently, you create something much more valuable: a business that doesn’t rely on you being there every hour of the day.

If you’re a salon owner, spa owner, or clinic owner who wants to reduce client hours, build a stronger team, and finally spend time working on your business instead of being stuck in it, this episode is a must-listen.

And if you’re ready to take the next step, Lisa also explains how you can join her live workshop to learn how to transfer one-third of your clients safely and strategically. To checkout the upcoming event JUST CLICK HERE

Most salon owners don’t fail. They just stop!

In this chapter of Your Salon Retail, Lisa breaks down why persistence — not talent, personality, or pressure — is what separates thriving salons from those that constantly struggle with retail results.

If you’ve ever felt like:

• Your team starts strong but loses momentum
• Retail numbers spike… then disappear
• You’re repeating the same conversations every quarter
• You’re tempted to scrap the whole idea and “just focus on services”

This episode is for you.

Here’s the gold nugget: progress beats perfection. Every time.

Retail success isn’t built on big pushes or motivational speeches. It’s built on small, consistent behaviours that compound over time. One conversation. One explanation. One professional recommendation — repeated daily.

Lisa shares how to:

• Build retail confidence without pressure
• Lead your team through the messy middle
• Replace motivation with standards
• Stay the course when results feel slow

If you want a salon that’s Healthy, Wealthy, and Kind — this is the mindset that gets you there.

Join my next Transfer One Third of Your Clients Event  https://thesalonmentors.com/events-2026

In Chapter 6 of Your Salon Retail, Lisa Conway unpacks one of the most powerful truths in business — clients don’t buy products. They buy clarity, confidence, and trust.

Today’s clients are more informed than ever. They research. They question. They compare. And what they’re looking for isn’t more information — they’re looking for someone they trust to simplify it.

Inside this episode, Lisa shares:

Why your true value is your ability to give clients clarity

How trust separates you from every other salon

Why clients who buy retail are dramatically more loyal

How honesty builds lifelong client relationships

Why knowledge and confidence change everything

Clients buy from people they know, like, and trust.

And when trust grows, retail grows.
When retail grows, profit grows.
And when profit grows, your dependency on working endless floor hours disappears.

If you're ready to step back from the floor without losing income, this is where it begins.

👉 Join Lisa’s live workshop:
Transfer 1/3 of Your Clients to Your Team  https://thesalonmentors.com/events-2026

This is how you build a business that doesn’t rely on you so heavily.

#SalonOwner #SalonLeadership #SalonRetail #BeautyBusinessCoach #SalonMentor #HairSalonBusiness #SpaOwner #ClinicOwner #SalonProfit #RetailStrategy #SalonSuccess #WorkLessEarnMore #HealthyWealthyKind #SalonSystems #ClientTrust

Let’s call it what it is.

Most salon owners don’t struggle with retail because they “can’t sell.”

They struggle because of the stories they tell themselves.

In Chapter 5 of Your Salon Retail, Lisa unpacks the five flimsiest excuses salon, spa and clinic owners use to avoid recommending retail — and why those stories are quietly costing you profit, confidence and leadership.

Inside this episode:

• “My clients already have everything.” (They don’t.)
• “I don’t like this product range.” (That’s about you.)
• “I forgot.” (That’s a system issue.)
• “I don’t have time.” (You have 24 hours.)
• “My clients can’t afford it.” (Not your decision.)

Retail isn’t about pushing products. It’s about finishing the job properly.

When you stop hiding behind excuses, your profit grows. And when profit grows, your dependency on long floor hours shrinks.

If you want to reduce your hours to 25 per week without losing income, it starts here — with leadership, systems, and consistency.

👉 Ready to step back without losing profit? Join Lisa’s live workshop: Transfer 1/3 of Your Clients to The Team
https://thesalonmentors.com/events-2026

#SalonOwner #SalonRetail #SalonLeadership #BeautyBusinessCoach #SalonMentor #SalonProfit #HairSalonBusiness #SpaOwner 

Let’s talk about bum water. Yes… bum water.

In this week’s episode of Salon Conversations, Lisa Conway shares one of the funniest - and most powerful - lessons about retail you’ll ever hear. Because here’s the truth, your clients don’t know what they don’t know.

If you’ve ever said:
“She just won’t buy.”
“They’ll get it online.”
“I don’t want to be pushy.”

This episode will lovingly shake you by the shoulders.

Retail isn’t an add-on. It’s not awkward and it’s definitely not about selling. It’s about doing your job properly.

Inside this episode, Lisa covers:

• Why retail is the shortcut to fewer floor hours
• The 3 questions every single client must be asked
• Why clients who buy 1, 2 or 3 products are dramatically more loyal
• How confidence beats “sales scripts” every time
• The bum water theory (and why education matters more than ever)

If your team struggles with retail, it’s not a sales issue. It’s a leadership and training issue.

And when everyone asks the same three questions? Everything changes.

👉 Want to build profit without adding more clients?
Check out Lisa’s upcoming live workshop on transferring clients to your team and building a business that doesn’t rely on you so heavily. JUST CLICK HERE

In this episode of Salon Conversations, Lisa Conway dives deep into one of the most emotional and misunderstood leadership shifts in the hair, beauty, spa and clinic industry - transferring clients to your team without losing profit, loyalty, or confidence.

If you’ve ever thought:
“I can’t step back… everything relies on me.”
This episode is for you.

Lisa unpacks:

• Why your hours are not your value
• The hidden danger of being the “hero owner”
• How reducing floor hours actually forces better systems
• Why freedom is a leadership outcome - not a reward
• How to transition clients slowly and strategically (so no one loses confidence)

This isn’t about abandoning your clients. It’s about growing your team, protecting your energy, and building a business that doesn’t rely so heavily on you.

Because burnout doesn’t come from hard work. It comes from no time out.

If you’re ready to reduce your floor hours to 25 per week (without losing profit), this conversation will change how you lead forever.

👉 Ready to do it properly? https://thesalonmentors.com/events-2026
Check out Lisa’s upcoming live workshop on transferring clients to your team and step into real leadership.

This chapter is all about starting where it actually counts.

Lisa breaks down why we’ve traditionally trained teams on technical skill first and left communication, consultation, and problem-solving until later — and how that single decision quietly sabotages retail results, team confidence, and client outcomes.

You’ll hear why:

• Great results require retail (drop the mic 🎤)
• Juniors should be taught how to think, not just assist
• Consultation and problem-solving must be embedded from day one
• Saying “no” to clients can be a powerful professional boundary
• Retail isn’t about selling — it’s about solving problems and telling the truth

Lisa also introduces her practical framework, “The Three Starts”, simple starter statements your team can begin using immediately to shift conversations from service-focused to solution-focused:

1. This is what I used on you today
2. What’s your biggest challenge with your hair or skin?
3. How has your hair or skin been since I last saw you?

If you want a team that can confidently engage clients, recommend solutions, build trust, and deliver consistent results — without you hovering -  this chapter is essential listening.

Because when your team can’t solve problems unassisted, you stay tied to the floor. And that’s not the business you set out to build. Listen in, take notes, and start where it actually counts.

If this chapter resonated, share it with your team or another salon owner who needs to hear it. And don’t forget to subscribe so you don’t miss the next chapter of Your Salon Retail.

In this episode of Salon Conversation, Lisa continues her FREE weekly mentoring for 2026 with Chapter 3 from her book Your Salon Retail — and this chapter is all about what doesn’t work.

If retail in your salon feels heavy, inconsistent, or like something you’re constantly reminding people to do, this episode will give you clarity.

Lisa breaks down:

• Why short-term incentives, bonuses, and quick fixes don’t stick
• How “doing nothing” quietly costs salons thousands
• Why learning what not to do helps you focus on what does work
• The power of small, repeatable habits over big motivational pushes
• How confidence is built one product, one conversation at a time

This chapter is a reality check — not a lecture. Retail doesn’t fail because your team is lazy. It fails because the mindset and systems haven’t been locked in yet.

👉 Important for Salon, Spa & Clinic Owners

Lisa strongly encourages you to have your team members subscribe to this podcast.

Salons that listen together, discuss the episodes in team meetings, and apply one small shift at a time consistently see:

• More confident conversations
• Better client trust
• Stronger retail results
• Retail success is built in inches — not giant leaps.

January Jump Start

If you’re ready to stop guessing and build a clear plan for 2026, Lisa invites you to January Jump Start.

In this live session, you’ll work on:

• ATTRACTING A-grade clients and team members
• DELIVERING a full and remarkable service
• CONVERTING your team into a machine that supports you

Join January Jump Start here: 👉 https://thesalonmentors.com/events-2026

In this episode of Salon Conversation, Lisa talks honestly about something many salon, spa, and clinic owners don’t even realise they’re doing, basing their happiness on everyone else being okay.

Lisa calls it “third person happy.”
I’ll be happy when the team is settled.
I’ll be happy when the kids are good.
I’ll be happy when the salon feels calm.

The problem? That moment rarely lasts.

In this deeply relatable conversation, Lisa explores:

• Why busy women often put their happiness last
• How team dynamics can quietly drain your energy
• Why boundaries protect your joy (not just your business)
• The danger of “I’ll be happy when…” thinking
• Simple daily rituals that regulate your nervous system and refill your cup

This episode is a reminder that leadership doesn’t mean absorbing everyone else’s emotions - and that your happiness is not a reward you earn after everything else is done.

If you’re a salon owner who feels tired, stretched, or emotionally hijacked by the needs of others, this conversation will land exactly where it needs to.

If this episode resonated and you’re ready to reset how you lead, work, and live in 2026, Lisa invites you to January Jump Start.

A live 3-hour planning session where you’ll:

• ATTRACT A-grade clients and team
• DELIVER a full and remarkable service
• CONVERT your team into a machine that supports you

Reduce your floor hours and protect your energy

Join January Jump Start here: 👉 https://thesalonmentors.com/events-2026

In this episode of Salon Conversation, Lisa continues her FREE weekly mentoring for 2026 by reading Chapter 2 from her book Your Salon Retail — and this one is all about Show & Tell. Retail doesn’t fail because people are bad at sales. It fails because they don’t have a system.

In this episode, Lisa breaks down one of the simplest (and most powerful) habits you can build into every service:

Open the lid. Open your mouth.

This chapter unpacks:

• Why good intentions aren’t enough without systems
• How “show and tell” removes awkwardness from retail conversations
• Why sharing knowledge is part of service — not an add-on
• How letting go of the outcome actually increases results
• The mindset shift that turns retail into trust, not pressure

Lisa also shares real examples from the salon floor that show how confidence, clarity, and curiosity change everything — for the client, the team member, and the business.

👉 Important for Salon, Spa & Clinic Owners

Lisa strongly recommends that your team members subscribe to this podcast.

Salons that use these weekly episodes as a team learning tool — listening together and discussing them in meetings — consistently see:

• Higher retail confidence
• Better client conversations
• Stronger retail results

Retail grows when understanding grows.

January Jump Start

If you’re ready to turn these ideas into a clear plan for 2026, Lisa invites you to January Jump Start.

In this live session, you’ll work on:

• ATTRACTING A-grade clients and team members
• DELIVERING a full and remarkable service consistently
• CONVERTING your team into a machine that supports you

🔗 Join January Jump Start here: https://thesalonmentors.com/events-2026

In this episode of Salon Conversation, Lisa kicks off Chapter 1 from her third book, Your Salon Retail, with a message every salon, spa, and clinic owner needs to hear:

Retail is not a dirty word.

• Retail isn’t “selling.”
• It’s problem-solving.
• It’s loyalty, and it’s one of the fastest ways to build confidence, connection, and profit — when it’s done properly.

In this episode, Lisa shares:

• Why separating “service” and “retail” is costing salons thousands
• How confidence (not scripts) drives retail success
• The real reason team members avoid retail conversations
• Why loyalty and retail always rise together
• How retail creates choice, freedom, and stability for owners

Lisa also shares personal stories from the salon floor — the mistakes, the lessons, and the exact mindset shift that turned retail into a genuine strength.

Important for Salon, Spa & Clinic Owners

Lisa strongly recommends that your team members subscribe to this podcast.

Many salon owners have used these weekly episodes like a team book club — listening together, discussing the ideas in meetings, and watching retail sales grow naturally as confidence improves.

If your team understands why retail matters, the numbers take care of themselves.

January Jump Start

If you’re ready to build a salon that doesn’t rely on you doing all the heavy lifting, Lisa invites you to January Jump Start.

In this live planning session, you’ll learn how to:

• ATTRACT A-grade clients and team members
• DELIVER a full and remarkable service consistently
• CONVERT your team into a machine that supports you

🔗 Join January Jump Start here: 👉 https://thesalonmentors.com/events-2026

In this episode of Salon Conversation, Lisa shares the final chapter from her third book, Your Salon Retail - and it’s a powerful reminder of what’s possible when your salon no longer relies on you being on the floor.

This story isn’t really about yachts, holidays, or topless sunbaking (although there is that). It’s about freedom.

Freedom that comes from:

• Building a team that can run the business without you
• Creating systems that generate income even when you’re not there
• Leading in a way that gives both you and your team more choice

Lisa reflects on the moment she realised her business could operate successfully while she stepped away — and why thinking differently about team, leadership, and retail changes everything.

Important note for Salon, Spa & Clinic Owners: Lisa strongly encourages you to have your team members subscribe to this podcast.

Why?

Because when your team understands why retail matters — not just what to sell — confidence rises, conversations improve, and retail sales follow naturally. Many salon owners have used Lisa’s book and podcast as a weekly team discussion tool, with outstanding results.

This episode is ideal to:

• Share with your team
• Discuss in team meetings
• Use as part of your retail education and culture

If this episode resonated and you’re ready to create more freedom, structure, and confidence in 2026, Lisa invites you to January Jump Start. This live planning event will help you:

1. Attract A-grade clients and team members
2. Deliver a full and remarkable service consistently
3. Convert your team into a machine that doesn’t rely on you

Join January Jump Start here: 👉 https://thesalonmentors.com/events-2026

Do you really need the $175 bra… or is it time for a proper do-over?

In this episode of Salon Conversation, Lisa invites salon, spa, and clinic owners to pause, take stock, and ask the hard (but freeing) questions about their business, their team, and themselves.

This isn’t about blame. It’s about honesty.

Lisa talks candidly about overspending, overworking, people-pleasing, avoiding tough conversations, and why so many owners end up exhausted, resentful, and stuck running a business that no longer lights them up.

In this conversation, Lisa explores:

• Why doing a proper “stocktake” can change everything
• The hidden cost of avoiding courageous conversations with your team
• How poor communication quietly erodes performance, culture, and confidence
• What it really means to lead — without being harsh, passive, or burnt out
• Why outstanding businesses are built by outstanding leaders (not luck or location)

Lisa also shares practical, real-world examples from salons she’s worked with — from team dynamics and client quality, to money leaks, boundaries, and the mindset shifts required to create a business you actually want to keep.

If you’ve ever thought:

“I used to love this business…”

“I’m carrying too much of this on my own…”

“Something needs to change, but I don’t know where to start…”

This episode is for you.

Lisa is hosting January Jump Start — a live planning event designed to help you reset your salon for 2026 with clarity, structure, and intention.

Together, you’ll focus on:

• Attracting A-grade clients and team members
• Delivering a full and remarkable service
• Converting your team into a machine that runs without you

🔗 Join January Jump Start here: 👉 https://thesalonmentors.com/events-2026

In this final episode of the year on Salon Conversation, Lisa reflects on what it really means to close one year well  - without rushing to escape it, fix it, or label it a failure.

This isn’t a “set your goals and hustle harder” conversation. It’s an honest look at growth, grief, joy, boundaries, identity, leadership, and what happens when you stop chasing more and start choosing what actually matters.

In this episode, Lisa shares:

• Why reflecting on the year just lived is more powerful than racing into the next one
• How joy, growth, and clarity often show up quietly — and why we miss them
• What salon ownership teaches us about boundaries, people, money, and self-worth
• Why leadership evolves when you stop doing everything yourself
• The lessons learned from letting go, leaning in, and listening more than fixing

Lisa also reflects on what she’s witnessed inside salons this year  - owners getting off the floor, teams stepping up, finances stabilising, confidence returning, and the relief that comes when the business no longer runs the owner.

If you’re a salon, spa, or clinic owner who feels ready for a calmer, clearer, more intentional year ahead - this episode will land exactly where it needs to.

If this episode resonated, Lisa invites you to January Jump Start - a live event designed to help you reset your salon, refocus your leadership, and start the year with clarity, structure, and momentum.

This is for owners who don’t want another year of:

• Carrying the business alone
• Overworking on the floor
• Managing instead of leading

Join January Jump Start here:  https://thesalonmentors.com/events-2026

In this conversation, Lisa breaks down:

• The four DISC personality styles
• Why most salon owners score high in Influence or Support
• How that impacts your leadership in the salon
• The tiny behavioural shifts that change everything

You don’t need to be perfect. You just need to understand yourself — and take action.

👉 Want to chat about joining The Salon Mentors in 2026? Book a call through this link. 

Enjoy the episode!

December can bring out the very best and the very worst in a salon. More clients, more pressure, more emotion, more expectations. In this episode, Lisa breaks down the power of setting clear expectations and why the smallest daily check-ins prevent the biggest blow-ups.

You’ll hear why soft skills matter more than ever in the silly season, how micro-conversations can save a team member’s sanity, and why systems keep your business - and your wellbeing - from falling apart when things get busy.

If you want a calmer, stronger, more connected team this December, this one’s for you.

Want to talk to Lisa about joining The Salon Mentors in 2026?  Book a call using the link above. 

Enjoy the show.

https://thesalonmentors.com/november-replay-g6357qr0

I've got something important for you today, something every salon owner with a team needs to hear. This week inside Salon Mentors I took the salon owners behind the scenes - into the real conversations, the real fears, and the real breakthroughs happening with beauty professionals right now.

Some of you will love what I’m about to share… 

Some of you won’t. But all of you need it.

Because if you want your team to step up in 2026, it starts with how you communicate, how you lead, and how willing you are to change yourself first.

So in today’s episode, I’m unpacking the exact mindset shifts I teach inside Team Machine.Why your team behaves the way they do. What they’re scared of. What they wish you understood. And how a few small adjustments in your conversations can completely transform your salon culture.

And if you’re listening right now thinking, “Lisa, I know I need help… I just don’t know where to start,” then book a free call with me.

You must have four or more on your team - or be growing to four - and you need to be ready for real change. If that’s you, I’d love to talk.

Do the two quizzes before you come into the room - your Who Runs In Your Pack Quiz and the Salon Love Languages Quiz - and we’ll decide together if we’re the right fit.

Most salon owners dream of finding “their person” - the one who can run the show, hold the fort, and finally give them a break. But choosing a salon manager or future partner is one of the trickiest, riskiest, and most emotional decisions you’ll ever make.

In Chapter 19 of Your Salon Team, Lisa  unpacks the truth about leadership potential inside your business. Not everyone who wants the badge can actually carry it - and not everyone who could carry it actually wants it.

Lisa shares the pitfalls, the heartbreaks, the hilarious moments, and the real-world lessons she’s learned from mentoring salon owners - and from watching team members chase titles they don’t understand, or leave to open businesses they’re nowhere near ready for.

If you’ve ever wondered whether someone on your team could lead, manage, or even become your partner one day… this episode is essential.

If your team still thinks one facial, one treatment, one colour, or one service is enough - this episode will change your whole business.

In this short, powerful conversation, Lisa Conway uncovers the biggest barrier to repeat bookings: your team’s fear of sounding salesy. With her signature humour and honesty, Lisa explains why every client needs another one - not because you’re pushing products or packages, but because consistency is the only path to results.

This episode is pure gold for salon, spa, and clinic owners who want their team to recommend with confidence and stop waiting for clients to magically rebook themselves.

Until next time...

Lisa x

There’s nothing quite like a new client. It’s a fresh start. A blank canvas. A chance to show someone what’s truly possible - and how good they can feel when they’re in the right hands.

But most salons waste the moment. They tiptoe. They assume. They don’t ask the questions that matter.

In this episode, Lisa shares how to shape the first visit into a moment that changes everything. From three essential questions to the kind of listening that makes people feel seen, heard, and genuinely cared for - this is how you build loyalty from day one.

If your team ever says “She’s only new” - this episode will change your salon forever.

See you in the next episode.

If you’ve ever wondered where your best clients come from - this episode is for you.

Today, Lisa breaks down the secret to growing your salon without spending a fortune on ads or relying on “word of mouth.” It’s all about creating an intentional clients-bring-clients strategy that works quietly in the background, turning your favourite people into your best recruiters.

Lisa shares the story of “Paddy the Dentist” - the simple system that transformed his clinic by doubling his A-grade clients and letting go of the energy-drainers. You’ll learn how to identify your A, B, C, and D clients, ask for referrals in a way that feels natural, and build a salon full of the people you actually want to serve.

If you want clients who bring more clients (and fewer headaches), this episode is gold.

I am finishing my 2026 Salon Sucess Playbook. If you would like an advance copy please email lizzie@zingcoach.com.au and she will send it to you for FREE when it's ready.

In this episode, Lisa breaks down why letting your team believe clients are theirs is like handing them the keys to your bank account. She shares how this quiet problem eats away at your business like white ants and how a few smart, honest conversations can save your client base (and your sanity).

If you’ve ever lost a team member and watched clients walk out behind them, this is a must-listen.

I am finishing my 2026 Salon Sucess Playbook - The 5 One's Every Salon Pro Should Know. If you would like an advance copy please email lizzie@zingcoach.com.au and she will send it to you for FREE when it's ready.

In this chapter of Your Salon Team, Lisa shares the truth about why people really leave and how to respond like a confident salon owner, not a heartbroken teenager.

In this episode you’ll learn:
✅ Why it’s not always about you (even when it feels like it is)
✅ How overpaying can turn great team members into lazy cats
✅ How to lead with honesty and stop lying to yourself
✅ Why a weekly meeting can save your culture (and your sanity)

Losing people is part of the game. How you handle it is what sets you apart.

I am finishing my 2026 Salon Sucess Playbook - The 5 One's Every Salon Pro Should Know. If you would like an advance copy please email lizzie@zingcoach.com.au and she will send it to you for FREE when it's ready.

It’s not magic - it’s focus, and it works.

I am finishing my 2026 Salon Sucess Playbook - The 5 One's every salon Team member should know. If you would like an advance copy please email lizzie@zingcoach.com.au and she will send it to you for FREE when it's ready.

From tackling tough conversations (yes, even garlic breath) to holding boundaries, Lisa shares the real-world culture principles that every salon, spa, and clinic needs. Learn how to stop repeating yourself, empower your team to take initiative, and finally build a salon that runs without you on the end of the phone every five minutes.

Next week we kickoff the Salon Team Machine - imagine having your team supercharged for the Christmas rush... 

https://salonteammachine.com/

Lisa breaks down how to attract the right clients, convert them with confidence, and deliver remarkable results that keep them coming back. These five foundations have helped thousands of stylists and therapists build real momentum in their columns - without the salon owner having to spoon-feed them.

If you want your team to step up, this is where it starts. Lisa is delivering the 5 One's directly to Salon Team members over the next 6 weeks so they are supercharged for the Christmas rush. If you would like your team trained by the best just go to https://salonteammachine.com/

You’ll hear how to balance guiding your team with letting them stumble, why over-helping steals their self-esteem, and how setting clear limits saves you from exhaustion. Parenting your team is inevitable - doing it wisely is a choice.

If you would like me to help 'parent' your team checkout my new progrtam salon Team Machine that starts in October here is the link.

 https://salonteammachine.com/

Lisa explains the 5 Ones that transform team members from order-takers into confident professionals who attract, convert, and deliver and why this shift is the key to getting you out of the treatment room and into building a business that doesn’t depend on you.

If you are interested in Lisa's Salon Team Machine program that kicks off soon you can check it out here: https://salonteammachine.com 

In this episode, I’ll walk you through:

• How to set the tone for a fun, drama-free environment.
• Why negativity repels both clients and team members.
• Simple strategies to shift the energy when the vibe feels “off”.
• How to turn your salon into a space your clients can’t wait to return to.

If you’ve ever had a toxic team member or a Debbie Downer drag the mood down, this one’s for you.  Let’s make your salon a place where both your team and your clients thrive.

Also, if you are interetsed in my Salon Team Machine go to salonteammachine.com

If you want to checkout my new Salon Team Machine program that kicks off in October go to salonteammachine.com

To contact Lisa, just reach out to jess@zingcoach.com.au

Some of you rocked up to this training thinking, “Ugh, why do I have to do this shit thing today?” - and that’s exactly where we begin. In this first Salon Mentor Team Training, I (yes, the loud, grey haired grandma in your corner) cut through the fluff and get real about what it takes to attract and keep the clients you actually love working with. We talk about A-grade clients - the ones who show up on time, rebook, buy products without a fuss, and actually make your day better instead of draining the life out of you. Spoiler alert: if you want them, you’ve got to become that person yourself. This episode is raw, cheeky, and painfully true at times. I share stories from my own salon journey - including my “ugly duckling to hottie patrotty” moment - and why honest conversations, gratitude, and boundaries are the secret sauce to building a book full of Brookes (aka dream clients). 

👉 Whether you’re a salon owner or team member, if you’re sick of dealing with C- and D-grade clients who whinge, complain, and rock up late with a hot coffee in hand, this training is your wake-up call. 

Key Takeaways 

• Not all clients are worth keeping - aim for A and B grade only.
• You attract who you are: if you want better clients, level up yourself first.
• Boundaries matter: rebooking is non-negotiable, lateness isn’t cute.
• Client experience is everything - it’s more than chairs and scissors.
• Gratitude and generosity build loyalty (and referrals).
• Vulnerability beats perfection: honesty helps the whole team grow. Your salon isn’t “different” - stop hiding behind excuses.
• Fill your book with “Brookes” - clients who energise, not drain you.

Moisture Triangle PDF - http://bit.ly/4mOk7PP

Lisa shares her no-nonsense take on setting targets that actually work - and how to use them to inspire, not punish, your team. If you’ve ever struggled with staff “just not pulling their weight,” you’ll want to press play on this episode.

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

If you think that this is something you would be interested in just reach out via the link below. 

https://www.lisaconway.com.au/bedside 

Any questions, feel free to reach out to via jess@zingcoach.com.au 

Enjoy!

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

This week I close off registrations for my  Healthy, Wealthy and Kind Retreat in Bali at the end of August for Salon owners with ADHD, to check it out click this link. https://healthywealthykindretreat.com

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

Bye for now,

Lisa x

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

See you in the Zoom room.

https://thesalonmentors.com/2025-masterclass

P.S. make sure you share this podcast with your team.

It's only a month to my Healthy, Wealthy and Kind Retreat in Bali at the end of August, if you are intrigued then link is here https://healthywealthykindretreat.com

Bye for now,

Lisa x

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

Bye for now,

Lisa x

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

Now before you panic, this isn't about giving up or checking out — far from it. It’s about choosing to step up and take control of your future, rather than letting the business (or worse, someone else) decide it for you. Whether you’re ready to reduce your hours on the floor or you’ve found yourself being squeezed out without meaning to, this episode is your wake-up call.

Because here’s the truth — if you don’t make the plan, someone else will. And I don’t want you blindsided. I want you prepared, empowered, and in the driver’s seat.

If you are interested in my upcoming Healthy, Wealthy and Kind Retreat in Bali at the end of August the link is below. https://healthywealthykindretreat.com

Bye for now,

Lisa

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

If you want the replay of my Salon Team Targets & Performance Masterclass just reach out to lizzie@zingcoach.com.au and she will sort you out.

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

If you want the replay of my Salon Team Targets & Performance Masterclass just reach out to lizzie@zingcoach.com.au and she will sort you out.

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

If you want the replay of my Salon Team Targets & Performance Masterclass just reach out to lizzie@zingcoach.com.au and she will sort you out.

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

If you want the replay of this weeks Salon Team Targets & Performance Masterclass just reach out to lizzie@zingcoach.com.au and she will sort you out.

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

https://thesalonmentors.com/2025-masterclass

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

I am running a FREE Masterclass in May 2025 the details are:  https://thesalonmentors.com/2025-masterclass

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

https://thesalonmentors.com/2025-masterclass

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

I am running a FREE Masterclass in May 2025 the details are:  https://thesalonmentors.com/2025-masterclass

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

https://thesalonmentors.com/2025-masterclass

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

On February 25, I am running a FREE Masterclass on how to Successfully transfer your client's to your team. To register click on this link, https://thesalonmentors.com/2025-masterclass

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

Tomorrow  I am running a FREE Masterclass on how to Successfully transfer your client's to your team. To register click on this link, https://thesalonmentors.com/2025-masterclass

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

On February 25, I am running a FREE Masterclass on how to Successfully transfer your client's to your team. To register click on this link, https://thesalonmentors.com/2025-masterclass

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

On February 25, I am running a FREE Masterclass on how to Successfully transfer your client's to your team. To register click on this link, https://thesalonmentors.com/2025-masterclass

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

TikTok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

If this is something you would like to learn register for my FREE Masterclass on Tuesday 25th Feb 2025.

Just click on this link... 

https://thesalonmentors.com/2025-masterclass

I can't wait to see you in the Zoom room!

MY OTHER FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

Tik Tok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

MY FREE STUFF

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

Tik Tok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

Salon Success Playbook  https://salonsuccessplaybook.com

Facebook  https://www.facebook.com/lisaconwayzing/

Instagram  https://www.instagram.com/lisa.conway_/

Tik Tok  https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

Tik Tok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

Salon Success Playbook https://salonsuccessplaybook.com

Facebook https://www.facebook.com/lisaconwayzing/

Instagram https://www.instagram.com/lisa.conway_/

Tik Tok https://www.tiktok.com/@lisa_salonmentor

MY PAID STUFF

My Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.com

Lisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/

MY BOOKS

The Naked Salon, Your Salon Team, and Your Salon Retail 

Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.com

To contact Lisa, just reach out to jess@zingcoach.com.au

Sharlene Lee’s reputation in the Australian hair industry precedes her wherever she goes. Her zest for style, infectious positivity, and understated savvy for leading salon industry business trends have truly set her apart from her peers. With 30 years of experience as a salon owner, Sharlene’s crowning achievement lies in her two successful salons within the Circles of Hair group, Perth’s leading hair destinations - Circles of Hair - Subiaco and Circles of Hair - Fitzgerald

Most recently named Australian Hair Industry Awards Salon Director of the year, as well as taking home Salon Business of the Year for 2023. Sharlene has a proven track record winning consecutive business awards year after year for salon and business excellence. Her powerful blend of benchmark customer service and innovative work within the digital and automated marketing space sees her continue to excel and lead the industry.

Engaging. Inspiring. Encouraging. Uplifting.

Follow Sharlee on IG @sharleelee

To contact Lisa, just reach out to jess@zingcoach.com.au

I am running my January Jump Start Event tomorrow and it's not to late to get a ticket for this Live ZOOM event, just go to https://thesalonmentors.com/2025-jan-jump-start

MY OTHER STUFF

To get your FREE copy of The Naked Salon just go to www.thenakedsalon.com

To contact Lisa just reach out to jess@zingcoach.com.au

I found Alcoholics Anonymous to be a huge support, there is no judgement, and it costs nothing. There will be a meeting near you and I encourage you to take the first step. https://aa.org.au/

To contact Lisa, just reach out to jess@zingcoach.com.au

As a Bonus you get a ticket to my January Jump Start ZOOM Event - also 13th January 2025 - FIRST 50 ONLY!

LET'S MAKE 2025 THE BEST YEAR EVER, TOGETHER!

MY OTHER STUFF

To get your FREE copy of The Naked Salon just go to www.thenakedsalon.com

To contact Lisa just reach out to jess@zingcoach.com.au

I believe there are 3 types of kindness to master, kind to yourself, kind to others and kind to the world - or just generally kind.  So, today I am talking about my journey to becoming generally kinder, something that I think comes with age, enjoy!

If you would like to checkout the Healthy, Wealthy and Kind Retreat 13 - 17 August 2025 in Bali just go to healthywealthykindretreat.com

We only have 7 spots left so get in quick. To contact Lisa just reach out to jess@zingcoach.com.au

As a Bonus you get a ticket to my January Jump Start ZOOM Event - also 13th January 2025 - FIRST 50 ONLY!

LET'S MAKE 2025 THE BEST YEAR EVER, TOGETHER!

MY OTHER STUFF

To get your FREE copy of The Naked Salon just go to www.thenakedsalon.com

To contact Lisa just reach out to jess@zingcoach.com.au

As a Bonus you get a ticket to my January Jump Start ZOOM Event - also 13th January 2025 - FIRST 50 ONLY!

LET'S MAKE 2025 THE BEST YEAR EVER, TOGETHER!

MY OTHER STUFF

To get your FREE copy of The Naked Salon just go to www.thenakedsalon.com

To contact Lisa just reach out to jess@zingcoach.com.au

As a Bonus you get a ticket to my January Jump Start ZOOM Event - also 13th January 2025 - FIRST 50 ONLY!

LET'S MAKE 2025 THE BEST YEAR EVER, TOGETHER

MY OTHER STUFF

To get your FREE copy of The Naked Salon just go to www.thenakedsalon.com

To contact Lisa just reach out to jess@zingcoach.com.au

As a Bonus you get a ticket to my January Jump Start ZOOM Event - also 13th January 2025 - FIRST 50 ONLY!

LET'S MAKE 2025 THE BEST YEAR EVER, TOGETHER!

MY OTHER STUFF

To get your FREE copy of The Naked Salon just go to www.thenakedsalon.com

To contact Lisa just reach out to jess@zingcoach.com.au

As a Bonus you get a ticket to my January Jump Start ZOOM Event - also 13th January 2025 - FIRST 50 ONLY!

LET'S MAKE 2025 THE BEST YEAR EVER, TOGETHER!

MY OTHER STUFF

To get your FREE copy of The Naked Salon just go to www.thenakedsalon.com

To contact Lisa just reach out to jess@zingcoach.com.au

To contact Lisa just reach out to jess@zingcoach.com.au

To checkout Lisa's REBOOT YOUR SALON, 28-DAY CHALLENGE just go to salonreboot.com

If you would like to checkout the Healthy, Wealthy and Kind Retreat (13 - 17 August 2025) in Bali where I help people put a plan together to fix the overwhelm, then just go to healthywealthykindretreat.com

I had 12 spots  available we now have 6 (as at 20 Nov 2024)!

To contact Lisa just reach out to lisa.conway_ on Instagram or just click this link!

To contact Lisa just reach out to jess@zingcoach.com.au

To checkout Lisa's REBOOT YOUR SALON, 28-DAY CHALLENGE just go to salonreboot.com

If you would like to checkout the Healthy, Wealthy and Kind Retreat 13 - 17 August 2025 in Bali just go to healthywealthykindretreat.com

We only have 12 spot available so get in early...

To contact Lisa just reach out to jess@zingcoach.com.au

To contact Lisa just reach out to jess@zingcoach.com.au

We only have 12 spot available so get in early...

To contact Lisa just reach out to jess@zingcoach.com.au

To contact Lisa just reach out to jess@zingcoach.com.au

WANT TO REACH OUT?

To contact Lisa just email jess@zingcoach.com.au

Or on Instagram lisa.conway_

To contact Sinead, hit her up via Instagram sinead__woods

To contact Lisa just reach out to jess@zingcoach.com.au

To contact Lisa just reach out to jess@zingcoach.com.au

To checkout Lisa's REBOOT YOUR SALON, 28-DAY CHALLENGE just go to salonreboot.com

To connect with Nancy email info@dermalandlaser.com.au

www.dermalandlaser.com.au

To contact Lisa just reach out to jess@zingcoach.com.au

To checkout Lisa's REBOOT YOUR SALON, 28-DAY CHALLENGE just go to salonreboot.com

To contact Lisa just reach out to jess@zingcoach.com.au

Want the FREE resources in the book just go to salonsmarts.work

CHAPTER 1 ACTION POINTS

• No action points for chapter 1.

To check out Lisa's Reboot Your Salon, 28-Day Challenge just go to salonreboot.com

www.shinebrightalex.tilda.ws

Insta handle: shine_bright_alex

She is your go to girl for anything hair!..it runs through her blood...the moment you meet Cristina you will feel at complete ease and let her magic hands get to work.

Her passion for hair and fashion reflects in her consistent high quality work and awards, winning AHFA Victorian hairdresser of the year 2020

With over 15 years in the industry her knowledge and experience brings the ultimate in attention to detail and a unique personalised experience.

As a Senior Coach at the ZING Project, Marie prides herself on showing salon owners like you where the money's hiding in your salon and how to better manage your time so you can grow your team and business to the next level.  With a keen eye for detail, Marie has true skill in analysing a business, its financial performance and how to reap the best results. Breaking down everyday challenges into smaller, achievable goals that give long term results.

Supporting over 100 clients across Australasia, Marie has demonstrated time and again she has the knowledge and skill to make any business flourish. Her unique expertise and supportive approach are ready and waiting to take your business to greater heights!”

Jay's light-hearted approach allows you to find your joy business again. Being NLP trained, Jay knows the language of leadership and can help you really connect with your team and create a culture of performance. 

Get ready to be held accountable! Jay's focus is always with the owner of the business first. He will show you how to step into your confidence as a leader in your business.

“It’s incredibly rewarding showing clients how to move past their limiting beliefs to what’s possible. I’ve been in their shoes, I know what it’s like to own a salon and struggle to motivate a team, achieve balance and make the money you deserve.

Our industry is ripe for a shake-up and I love being one of the game-changers."

Chiza has developed a reputation as an extremely engaging, knowledgeable speaker with a real passion for all things skin and nutrition, recognising the real connection between gut health and skin health and she is often invited to write for magazines as well as speak nationally and overseas on various skin health-related topics.

In recent times, Chiza’s focus has turned to clinical consultation with a particular focus on gut health and a strong belief that the health of the gut should be the starting point to restore health and wellness. Skin conditions, weight management, lethargy and bloating are just some of the health concerns she works with.

Chiza created and runs the Nutritional Skincare Academy, providing online and face-to-face training seminars for skin specialists, including Medical Aesthetic Practitioners, Dermal Therapists, Aesthetic Nurses and Skin Therapists, who want to learn more about the role that diet plays in skin health. (www.nutritionalskincareacademy.com)  

Glow Skin and Nutrition Consultancy is her Nutritional Consulting arm and these take place in clinic and online. 

Chiza has attained International Diploma qualifications - CIDESCO, ITEC Hons and CIBTAC. She also has a Bachelor of Business Studies degree, a Bachelor of Health Science, specialising in Clinical Dermal Therapies, a Masters Degree in Human Nutrition and an Advanced Diploma in Nutritional Medicine.

To contact Lisa;

lisa@zingcoach.com.au

Chiza;

www.glowskinandnutrition.com

Chandell is now a Master Trainer of NLP, the first in Australia to be certified by the Tad James Company.

A popular Business Coach, Master Trainer, Author, and Motivational Speaker Chandell shares the lessons she has learned and her passion for empowerment with others so that they, too, can achieve their personal and professional goals.

To contact Lisa

lisa@zingcoach.com.au

To contact Chandell

chandell@lifepuzzle.com.au

Ruth’s influence has been integral to delivering a paradigm shift in how the education of learners is viewed and of the industry in general. Ruth maintains an extensive knowledge network supported by her continuous involvement in the Vocational Network Stakeholder Groups both Nationally and Internationally.

Ruth Browne’s association with the Training and Judging industry, and most particularly with quality education, is extensive. Early in her career Ruth became a vocational trainer in TAFE, and subsequently progressed to manage the Beauty and Hairdressing Department at Flagstaff College. She then went on to Manage the Pivot Point Educational Academies in Sydney and Melbourne for the major part of her career.

For the past three years Ruth has been managing the three campus Hair and beauty dept., along with the industry engagement portfolio at Box Hill Institute East and the CBD in Melbourne.

To contact Lisa

lisa@zingcoach.com.au

To contact Ruth

ruthbrownehair_ed@bigpond.com

Beginning his career in Melbourne, Australia, Joey quickly built a reputation as one of the nation’s most skilled haircutter and stylist, while establishing himself as the go-to for local and visiting celebrities, counting Anna Wintour, Solange Knowles, Kelly Gale, Ruby Rose, Elle Macpherson, Sofia Richie and Rachel Griffiths among his most loyal clientele when working on Australian projects.

In the salon, Joey’s unwavering professionalism, skill and creative vision has welcomed a string of prestigious accolades including winning Australian Hairdresser of the Year four times, most recently in 2018. 

To contact Lisa

lisa@zingcoach.com.au

To contact Joey

https://www.hartandco.com.au/artists/joey-scandizzo/

Known for her radiant yellow branding and synonyms with the vibrance of a golden sunflower, Sarah has truly brought the sunshine to an industry craving the passion and TLC she and her team bring. Sharing her wisdom through online courses, industry events, magazine features, podcasts and guest blogs, Sarah has crafted a community of business owners hungry to discover how their own business can experience the bloom movement. 

To contact Sarah

digitalbloom.com.au
 

To Contact Lisa

lisa@zingcoach.com.au

thezingproject.com.au

To contact Simone

www.dermaviduals.com.au

To contact Lisa

lisa@zingcoach.com.au

thezingproject.com

Chrissy is passionate in supporting business owners in living their best life AND having everything they ever dreamed of, all whilst running a successful business!

"I believe people can have everything they want in life if they cultivate a growth mindset, and stop at nothing to get what they want"

To contact Chrissy

chrissy@zingcoach.com.au

To contact Lisa

lisa@zingcoach.com.au

With over twenty-five  years in the beauty industry, Pauline has worked with thousands of salon owners, and listened to feedback saying ‘We need an affordable skincare products that will support our industry and put salons first”.  This message came through loud and clear and so Ultraderm was created.

Not only is Ultraderm a product range that delivers optimal results to its clients, but it also prides itself on the fact that every product in their range is ethically formulated with zero animal testing.

Ultraderm makes it their mission to stay ahead of the market and is constantly innovating to address the concerns of their clientele and the ever-changing trends in the marketplace.

pauline@ultraderm.com.au  

https://ultraderm.com.au

thezingproject.com.au

lisa@zingcoach.com.au

@kevinmurphyhair

kevinmurphy.com.au

thezingproject.com

Rebecca's awards include, Australian Clinic Owner of the Year, Australian Team of Team Year and Direct and Leader of the Year to name a few. Rebecca is so passionate about sharing her 27 years in the beauty industry,  where she started as a solopreneur, and now employees over 25 talented team members. 

She has not only built three successful medispas, but educated herself to become a Skin Expert. Rebecca loves sharing her trials, tribulations, lessons learnt and her recipe for success, so that others can experience the freedom and success from a business that they deserve and desire.  

Rebecca’s zone of genius lies within empowering and mentoring teams to maximise performance and team fulfilment, also Rebecca has a keen interest in human behaviour and psychology.

Bec is also extremely passionate about aligning your values, mission and purpose to your business, along with having a healthy mindset and practicing gratitude.  

To Contact Rebecca

E: rebecca@zingcoach.com.au

W: thezingproject.com.au

W: labellamedispa.com.au

P: 02 6862 5515

She is also the publisher of the trade magazines Hair Biz, Beauty Biz and Barbershop. 

Owner of Hair Biz Forum a hair educational event offering both creative and business education and HOT SHOTS, a competition aimed at young rising stars under the age of 30 with prize valued in excess of $20,000 each, a stay in the infamous HOT SHOTS house, overseas trip and phot shoot. Owner of Beauty Squad , similar to Hot Shots for the Beauty industry with a mentorship program and great prizes. 

If that wasn't enough she also own and runs the Australian Beauty Industry Awards, Australian Hair Industry Awards – Business & soon to be launched Creative, the Australian Make Up Industry Awards and soon to be launched Australian Modern Barber Awards - one very busy woman.

 Selina describes herself as a ‘dedicated nerd’, with a passion for education and learning.

 Selina holds five university qualifications as well as an international Patent for creating online technology.  

 She has created eight apps, written academic books and is published in peer reviewed journals.  

 A Mother of three, a Grandmother of four, and lover of backyard chicken farming she has many talents.  But she can’t cook for quids. Useless in the kitchen she tells me. Lucky for her she has a patient husband who, for the last 39 years, ensures she stays sane and keeps her fed and watered, which leaves her able to play with their four granddaughters on demand.  

 Today Selina is here to share the journey of Hair Aid – an Australian based charity that is doing amazing things both internationally and right here in our own communities.  Selina is the Founder and CEO of Hair Aid, please make her welcome.

To Contact Selina

selina@hairaid.org.au

www.hairaid.org.au

To Contact Lisa

lisa@zingcoach.com.au

thezingproject.com

For the past 10 years, Clive and his business partner Kelly Grant have co-owned the successful hairdressing salon Our Place Salon in Potts Point Sydney.  

The internationally renowned hair stylist has educated hairdressers throughout many continents and counties during his career including, Australia, Africa, Europe, Asia, Scandinavia, USA and Canada.

Clive has also been responsible for implementing numerous education programs and global imagery campaigns for global haircare brands KMS California & Muk haircare in the USA & Australia.

After completing his apprenticeship and training during the 1980’s in Mayfair, London with International salon group Toni & Guy. Clive headed to Hong Kong for 2 years working in the prestigious Le Salon alongside celebrity stylist Kym Robinson.  

Clive then moved to Sydney Australia holding the position of Artistic Director at the first Toni & Guy Salon/Academy in Australia.  

Clive worked with Toni & Guy and assisted with launching TIGI products over a period of 7 years in Australia

In 2001 Clive was requested by global haircare brand KMS California to relocate to Los Angeles. Clive’s role with KMS Haircare was International Creative Director. The role took Clive around the globe to many of the 88 countries, within the KMS distribution network. Sharing his expertise and knowledge at many global conferences, photo shoots and seminars/shows with many hairdressers from all around the world.  

In 2010 Clive returned to Sydney and opened his salon Our Place Salon in Potts Point Sydney Australia along side his business partner Kelly Grant.  

In 2017 Clive aligned with family owned Australian hair care brand Muk Haircare as their Global Artistic Director. Clive continues to be instrumental in creating global brand imagery and education programs/ seminars & shows for the brand.

In late 2016 Clive Allwright and Kelly Grant Co-founded a new business venture called piloroo.com.  

piloroo.com is the ultimate online booking website for hairdressers & educators and salon assistants. Which enables salons to book educators & assistants on demand. Similar to booking an Uber / hotel / airline ticket online.

The Piloroo.com concept was created by understanding and identifying many of the challenges facing many hairdressing salons in Australia today.  

The hairdressing industry like many other skilled industries, face a global shortage of apprentices looking to join us as a positive career move.  

Salons can now book assistant’s and find staff online using the piloroo.com website.  

Assisting and helping salons find an extra pair of hands. Helps salon owners increase their efficiency, productivity, and in turn profitability.  

Piloroo.com also encourages salons to hire their assistants either full & part time basis. Salons can recruit staff from piloroo.com for a small recruitment fee. Similar to placing ads on recruitment on-line websites i.e. Indeed/ Seek  

Clive and Kelly successfully expanded piloroo.com assistants into Brisbane in September 2019.  Both Kelly & Clive are excited to expand piloroo.com further into national & international markets in the near future.  

Contact Clive

clive@piloroo.com  

Clive +61 (0) 434 352 680 

Insta: @piloroocom @cliveallwright @ourplacesalon @mukhaircare FB: Piloroo /Our Place Salon/ Muk haircare

Contact Lisa

www.thezingproject.com.au

muriel@zingcoach.com.au

Co-founded and created her second professional skin care brand GINGER&ME in 2016

 Maria is the only person in Australia to have created two successful skin care brands, ask her  why no one else has attempted it and she will tell you “because I must be the only dickhead!” One brand is a dream, two is insanity lol...

Contact Maria

https://www.ocosmedics.com/

Tel: +61 2 9712 8188

Contact Lisa

www.thezingproject.com

muriel@zingcoach.com.au

He has been colouring hair for over 25 years, he spent 8 years in London, then stints in the USA and Asia before coming to Sydney. 

Stevie Won Hairexpo’s Australian colourist of the year 2018 

 Stevie is now global colour creative director for evo™  which sees him travelling around the world colouring hair and educating.

Stevie has helped create all the global brand imagery for Matrix in the past.  He was the hair director for the Voice Australia 2016,  is regular voice in most Australian mags as a hair colour expert! 

Stevie’s reputation for creating beautiful hair colour both on clients and in photographic fashion shoots is well known. He has won various industry awards Stevie has worked on global trend shoots.

But his biggest passion is for his team, and the work they create #Teamenglish

Contact Stevie

www.stevieenglish.com.au

salon@stevieenglish.com.au

Contact Lisa

www.thezingproject.com

muriel@zingcoach.com.au
 

A master of managing staff, her many years of experience guarantees she understands what it takes to make a business successful in today’s changing times. She is a hairdresser, so she knows about real salon situations. 

Throughout her career she has trained hundreds of hairdressers, many who are today’s industry leaders. 

Contact Faye:

FB: @FayeMurrayYour Coach 

email: info@yourcoach.net.au

Lisa Conway

www.thezingproject.com.au

muriel@zingcoach.com.au

With 30 years in the hair industry Anthony stills approaches each salon or studio day like its his first. I still have an incredible amount of curiosity in my day to day learnings that make me want to strive even higher. 

That also spending ten wonderful years and one Green card later, living the dream in New York City as an editorial stylist. 

You can find Anthony in his Surry Hills salon and regularly shoots two to three times a week on editorials and fashion campaigns which fuels the continuous spark which all leads back to RAW salon. 

In his spare time Anthony also teaches aspirational workshops which focus on editorial hair, for those wanting to work on a higher percentage with their time on photo shoots. 

Will you ever see Anthony on TikTok though?.........never, he draws the line here. 

Contact Anthony

w:rawhair.com.au | w:sydneysalonsupplies.com.au

f:facebook/rawanthonynader| t:twitter/rawanthonynader

i:instagram/rawanthonynader| p:pinterest/anthony nader

s:snapchat/anthony_nader | b:blog/rawanthonynader.com

Contact Lisa

www.thezingproject.com.au

muriel@zingcoach.com.au

A hair director at Fashion Week in New York, Sydney and New Zealand, Richard has worked on hundreds of shows over the years for brands such as Armani, Prada, Versace, Marc Jacobs, McQueen to name just a few, he is the go to commentator for emerging trends and has a knack for making hair easy to understand for everyone.

With more than 30 years in the business, his client list reads like a who’s who of A list celebrities, and he is known for creating effortlessly undone looks for covers, editorial, red carpet and campaigns.

To Contact:

Richard Kavanagh

website - https://www.piiqdigital.com

website - https://www.dlmau.com/artist/hair/richard-kavanagh

instagram: https://www.instagram.com/richardkavanagh/

facebook: https://www.facebook.com/richardkavanaghsessionstylist/

Lisa Conway

www.thezingproject.com.au

muriel@zingcoach.com.au

Her role at the AHC has established better business practices, training and education and building sustainable careers for the future of the industry.

Sandy’s vision is to create an industry that has the highest possible standards in ethics, technical ability and workplace practices.

Like to reach out:

Sandy Chong

www.theahc.org.au

ceo@theahc.org.au

Lisa Conway

www.thezingproject.com

muriel@zingcoach.com.au

To Contact Lisa

www.thezingproject.com.au

muriel@zingcoach.com.au