https://simplecast.com Collision Buzz Explore the dynamic world of collision repair as we bring together industry leaders to address challenges and provide practical solutions for success. Get access to valuable insights and expert perspectives in each episode, designed to enhance the growth of your body shop business. Join us for a rewarding journey in the ever-evolving collision industry. 2023 Driven Brands, Inc. en Fri, 15 Mar 2024 13:00:00 +0000 Fri, 15 Mar 2024 13:00:12 +0000 https://collision-buzz.simplecast.com Collision Buzz https://image.simplecastcdn.com/images/cce6227f-72d2-49a0-a8a7-cdbf2b431a9e/07ec9932-fa05-41ba-9c3f-b0cf7ccf44b9/3000x3000/collision-buzz-square-logo-v3at4x.jpg?aid=rss_feed https://collision-buzz.simplecast.com episodic Explore the dynamic world of collision repair as we bring together industry leaders to address challenges and provide practical solutions for success. Get access to valuable insights and expert perspectives in each episode, designed to enhance the growth of your body shop business. Join us for a rewarding journey in the ever-evolving collision industry. Driven Brands no https://feeds.simplecast.com/R6UELXEP best practices, business lessons, auto body, car accident, body shop, fix auto usa, abra, carstar, driven brands, body shop podcast, collision podcast, auto body podcast, podcast, entrepreneurs, collision repair, auto, automotive, business, car, center, collision, drive, work, painters, refinish, repair, fix auto, fix, body, paint Driven Brands podcasts@drivenbrands.com 32774044-afdb-4b4b-989b-e079baba0a77 S4 : E 1 Succession Planning: Transitioning the Business Fri, 15 Mar 2024 13:00:00 +0000 podcasts@drivenbrands.com (Driven Brands) https://collision-buzz.simplecast.com/episodes/s4-e-1-succession-planning-transitioning-the-business-Ri_KdQbJ S4 : E 1 Succession Planning: Transitioning the Business Driven Brands 00:25:50 In the first episode of season four, we are joined by Geralynn and Laura Kottschade, owners of Jerry's Abra located in Mankato, MN! After winning Franchisee of the Year at the 2023 Driven Brands US Collision Conference, Jerry's Abra decided to make a change. Tune in for valuable insights on succession planning and learn how Geri and Laura have transitioned their business within their family! In the first episode of season four, we are joined by Geralynn and Laura Kottschade, owners of Jerry's Abra located in Mankato, MN! After winning Franchisee of the Year at the 2023 Driven Brands US Collision Conference, Jerry's Abra decided to make a change. Tune in for valuable insights on succession planning and learn how Geri and Laura have transitioned their business within their family! no full 1 4 27e362cf-aeda-4f72-bd9e-3cbc0b057827 S3 : E4 Revolutionizing Repair: The Power of the DFR Process Fri, 22 Sep 2023 22:00:00 +0000 podcasts@drivenbrands.com (Driven Brands) https://collision-buzz.simplecast.com/episodes/s3-e4-revolutionizing-repair-the-power-of-the-dfr-process-md3vxJHg S3 : E4 Revolutionizing Repair: The Power of the DFR Process Driven Brands 00:58:04 In this episode, we are diving into the importance of the Disassembly for Repair (DFR) process. This approach is crucial for diagnosing, repairing and maintaining vehicles at the highest level of quality. Join us as we hear from industry professionals Jeremy Buller, Mike Peek, Bobby Shamoon, and Nick Floyd in understanding, developing, and implementing a DFR (Pre-Op) Process in your body shop. In this episode, we are diving into the importance of the Disassembly for Repair (DFR) process. This approach is crucial for diagnosing, repairing and maintaining vehicles at the highest level of quality. Join us as we hear from industry professionals Jeremy Buller, Mike Peek, Bobby Shamoon, and Nick Floyd in understanding, developing, and implementing a DFR (Pre-Op) Process in your body shop. no full 4 3 4bfdac4c-cde2-4663-91dc-f1d09c71ba39 S3:E3 Maximizing Your Growth Potential (Part 2 of 2) In today's conclusion of our two-part series, we wrap up the discussion on expanding your collision repair business with a focus on actionable strategies and real-life success stories. Joined once again by prominent leaders from the Driven Brands team, we delve deeper into the current market dynamics and reveal untapped avenues for growth and optimizing your work-mix to enhance your business strategies. 

Whether you're an independent shop owner or affiliated with renowned franchise networks like Abra, CARSTAR, or Fix Auto, this episode promises to equip you with insights and advice tailored to independent body shop owners. 

Tune in now to discover the transformative strategies that will revolutionize your business and pave the way for unparalleled success.

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

 

Thank you to all of our guests in this episode for their participation. 

GUESTS

HOST

PRODUCER

]]> Thu, 1 Jun 2023 10:00:00 +0000 podcasts@drivenbrands.com (Ron Zappetillo, Lesa Laird, Brian Newberry, Damien Reyna, Tony Mammone) https://collision-buzz.simplecast.com/episodes/021-ZjT4s28E In today's conclusion of our two-part series, we wrap up the discussion on expanding your collision repair business with a focus on actionable strategies and real-life success stories. Joined once again by prominent leaders from the Driven Brands team, we delve deeper into the current market dynamics and reveal untapped avenues for growth and optimizing your work-mix to enhance your business strategies. 

Whether you're an independent shop owner or affiliated with renowned franchise networks like Abra, CARSTAR, or Fix Auto, this episode promises to equip you with insights and advice tailored to independent body shop owners. 

Tune in now to discover the transformative strategies that will revolutionize your business and pave the way for unparalleled success.

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

 

Thank you to all of our guests in this episode for their participation. 

GUESTS

HOST

PRODUCER

]]> S3:E3 Maximizing Your Growth Potential (Part 2 of 2) Ron Zappetillo, Lesa Laird, Brian Newberry, Damien Reyna, Tony Mammone 00:21:43 In today's conclusion of our two-part series, we wrap up the discussion on expanding your collision repair business with a focus on actionable strategies and real-life success stories. Joined once again by prominent leaders from the Driven Brands team, we delve deeper into the current market dynamics and reveal untapped avenues for growth and optimizing your work-mix to enhance your business strategies. In today's conclusion of our two-part series, we wrap up the discussion on expanding your collision repair business with a focus on actionable strategies and real-life success stories. Joined once again by prominent leaders from the Driven Brands team, we delve deeper into the current market dynamics and reveal untapped avenues for growth and optimizing your work-mix to enhance your business strategies. education, mso, planning, operators, industry, performance, customer service, scanning, six, growing, repair, mindset, organization, collision repair, growth, expanding, electric vehicles, owners, vehicle, leaders, manufacturer no full 3 3 d9e2e1cc-9f45-4467-916b-b995aeeeb5eb S3:E2 Maximizing Your Growth Potential (Part 1 of 2) In today's episode, part one of a two-part series, we dive into the numerous opportunities for growth and why now might be a good time to expand your collision repair business. With guests from the Driven Brands leadership team, we discuss the current market landscape, the importance of strategic growth, and how to identify new opportunities. Our panel of experts shares insights on optimizing work-mix, maintaining strong internal culture, and capitalizing on underserved markets. 

Whether you're an independent shop owner or part of a franchise network like Abra, CARSTAR, or Fix Auto, this episode will provide valuable insights and tips for growing your business in today's fast-paced, high-demand environment. Don't miss this chance to learn from industry leaders and discover new strategies to take your business to the next level.
 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

 

Thank you to all of our guests in this episode for their participation. 

GUESTS

HOST

PRODUCER

]]> Mon, 1 May 2023 10:00:00 +0000 podcasts@drivenbrands.com (Ron Zappetillo, Lesa Laird, Brian Newberry, Damien Reyna, Tony Mammone) https://collision-buzz.simplecast.com/episodes/020-UT7KO3O7 In today's episode, part one of a two-part series, we dive into the numerous opportunities for growth and why now might be a good time to expand your collision repair business. With guests from the Driven Brands leadership team, we discuss the current market landscape, the importance of strategic growth, and how to identify new opportunities. Our panel of experts shares insights on optimizing work-mix, maintaining strong internal culture, and capitalizing on underserved markets. 

Whether you're an independent shop owner or part of a franchise network like Abra, CARSTAR, or Fix Auto, this episode will provide valuable insights and tips for growing your business in today's fast-paced, high-demand environment. Don't miss this chance to learn from industry leaders and discover new strategies to take your business to the next level.
 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

 

Thank you to all of our guests in this episode for their participation. 

GUESTS

HOST

PRODUCER

]]> S3:E2 Maximizing Your Growth Potential (Part 1 of 2) Ron Zappetillo, Lesa Laird, Brian Newberry, Damien Reyna, Tony Mammone 00:22:58 In today's episode, part one of a two-part series, we dive into the numerous opportunities for growth and why now might be a good time to expand your collision repair business. With guests from the Driven Brands leadership team, we discuss the current market landscape, the importance of strategic growth, and how to identify new opportunities. Our panel of experts shares insights on optimizing work-mix, maintaining strong internal culture, and capitalizing on underserved markets. In today's episode, part one of a two-part series, we dive into the numerous opportunities for growth and why now might be a good time to expand your collision repair business. With guests from the Driven Brands leadership team, we discuss the current market landscape, the importance of strategic growth, and how to identify new opportunities. Our panel of experts shares insights on optimizing work-mix, maintaining strong internal culture, and capitalizing on underserved markets. education, mso, planning, operators, industry, performance, customer service, scanning, six, growing, repair, mindset, organization, collision repair, growth, expanding, electric vehicles, owners, vehicle, leaders, manufacturer no full 2 3 73cccc01-4189-45d8-9e75-4282bd00d4fe S3:E1 Revitalizing Your Body Shop and Breaking the Mold In the first episode of season 3, we explore how you can breathe new life into your body shop by breaking away from the traditional methods and processes that might be holding you back. From fixing inefficient workflows to updating technology - this episode's guests Richard Fish (Fix Auto USA MSO) and Chase Marchese (CARSTAR MSO) - discuss their journeys from single-store operators to 5+ locations and growing, addressing common roadblocks that prevent body shops from running at their best and sharing strategies to overcome them.

Fish, who won Fix Auto USA's 2022 Franchisee of the Year award, and Marchese, a veteran who recently opened the 1,000th Driven Brands Collision repair facility - highlight real-world examples of how changing the way you work can lead to improved efficiency and increased profitability. 

Whether you're a seasoned shop owner or just starting out, this episode will provide you with actionable insights and practical advice for revitalizing your body shop and taking your business to the next level. So listen today as we break the mold and discover new paths to success for today's body shop.
 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

 

Thank you to all of our guests in this episode for their participation. 

GUESTS

HOST

PRODUCER

]]> Fri, 24 Feb 2023 10:30:00 +0000 podcasts@drivenbrands.com (Ron Zappetillo, Chase Marchese, Richard Fish) https://collision-buzz.simplecast.com/episodes/019-GYhmOo_h In the first episode of season 3, we explore how you can breathe new life into your body shop by breaking away from the traditional methods and processes that might be holding you back. From fixing inefficient workflows to updating technology - this episode's guests Richard Fish (Fix Auto USA MSO) and Chase Marchese (CARSTAR MSO) - discuss their journeys from single-store operators to 5+ locations and growing, addressing common roadblocks that prevent body shops from running at their best and sharing strategies to overcome them.

Fish, who won Fix Auto USA's 2022 Franchisee of the Year award, and Marchese, a veteran who recently opened the 1,000th Driven Brands Collision repair facility - highlight real-world examples of how changing the way you work can lead to improved efficiency and increased profitability. 

Whether you're a seasoned shop owner or just starting out, this episode will provide you with actionable insights and practical advice for revitalizing your body shop and taking your business to the next level. So listen today as we break the mold and discover new paths to success for today's body shop.
 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

 

Thank you to all of our guests in this episode for their participation. 

GUESTS

HOST

PRODUCER

]]> S3:E1 Revitalizing Your Body Shop and Breaking the Mold Ron Zappetillo, Chase Marchese, Richard Fish 00:43:39 In the first episode of season 3, we explore how you can breathe new life into your body shop by breaking away from the traditional methods and processes that might be holding you back. From fixing inefficient workflows to updating technology - this episode's guests Richard Fish (Fix Auto USA MSO) and Chase Marchese (CARSTAR MSO) - discuss their journeys from single-store operators to 5+ locations and growing, addressing common roadblocks that prevent body shops from running at their best and sharing strategies to overcome them. In the first episode of season 3, we explore how you can breathe new life into your body shop by breaking away from the traditional methods and processes that might be holding you back. From fixing inefficient workflows to updating technology - this episode's guests Richard Fish (Fix Auto USA MSO) and Chase Marchese (CARSTAR MSO) - discuss their journeys from single-store operators to 5+ locations and growing, addressing common roadblocks that prevent body shops from running at their best and sharing strategies to overcome them. education, mso, systematize, planning, operators, industry, performance, customer service, scanning, six, growing, repair, sigma, organization, collision repair, talent, lean, electric vehicles, training, owners, vehicle, technicians, leaders, manufacturer, lean six sigma, culture no full 1 3 7b318fc9-0533-4f2a-8403-c00f18ad570b S2:E8 EV Certifications: Leading the Charge with Tesla In this episode, we explore the ins and outs of the Tesla Certification Program. With a growing number of Tesla vehicles on the road and the growing EV shift in the automotive industry, learning how to repair these vehicles properly is becoming necessary for collision repair operators. So what does it take for a collision repair shop to become Tesla certified, and what benefits can it offer both shops and Tesla owners? We speak with Tesla-certified collision repair shop owners to learn about the certification process and the challenges and rewards of working on Tesla vehicles. 

Tune in to learn more about the Tesla collision repair certification program and the importance of using trained technicians for repairs on these advanced vehicles.
 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

 

Thank you to all of our guests in this episode for their participation. 

GUESTS

HOST

PRODUCER

]]> Mon, 19 Dec 2022 22:54:11 +0000 podcasts@drivenbrands.com (Ernie Loggarakis, Brad Payne, Ron Zappetillo, Micah Elsom, Jason Wong) https://collision-buzz.simplecast.com/episodes/018-k9HsFicu In this episode, we explore the ins and outs of the Tesla Certification Program. With a growing number of Tesla vehicles on the road and the growing EV shift in the automotive industry, learning how to repair these vehicles properly is becoming necessary for collision repair operators. So what does it take for a collision repair shop to become Tesla certified, and what benefits can it offer both shops and Tesla owners? We speak with Tesla-certified collision repair shop owners to learn about the certification process and the challenges and rewards of working on Tesla vehicles. 

Tune in to learn more about the Tesla collision repair certification program and the importance of using trained technicians for repairs on these advanced vehicles.
 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

 

Thank you to all of our guests in this episode for their participation. 

GUESTS

HOST

PRODUCER

]]> S2:E8 EV Certifications: Leading the Charge with Tesla Ernie Loggarakis, Brad Payne, Ron Zappetillo, Micah Elsom, Jason Wong 00:34:19 In this episode, we explore the ins and outs of the Tesla Certification Program. With a growing number of Tesla vehicles on the road and the growing EV shift in the automotive industry, learning how to repair these vehicles properly is becoming necessary for collision repair operators. So what does it take for a collision repair shop to become Tesla certified, and what benefits can it offer both shops and Tesla owners? We speak with Tesla-certified collision repair shop owners to learn about the certification process and the challenges and rewards of working on Tesla vehicles. In this episode, we explore the ins and outs of the Tesla Certification Program. With a growing number of Tesla vehicles on the road and the growing EV shift in the automotive industry, learning how to repair these vehicles properly is becoming necessary for collision repair operators. So what does it take for a collision repair shop to become Tesla certified, and what benefits can it offer both shops and Tesla owners? We speak with Tesla-certified collision repair shop owners to learn about the certification process and the challenges and rewards of working on Tesla vehicles. ev, education, planning, operators, industry, collisionrepair, performance, customer service, scanning, tesla, growing, repair, adas, talent, calibrations, electric vehicles, training, owners, vehicle, oem, certification, technicians, leaders, manufacturer, culture no full 8 2 0f3046c7-e541-48e9-bf93-4f543dd5dec1 S2:E7 Powering Up For Tomorrow: An Owner's Perspective This live episode of Collision Buzz was recorded on stage at the 2022 Fix Auto USA Conference.  

Co-hosted by Driven Brands Collision -  Sr. Vice President of Operations, Dennis O'Mahoney, and Sr. Director of Marketing, Jennifer Paulino - the episode features top-performing Fix Auto Franchise leaders discussing their best strategies when it comes to marketing, operations, and planning for the future.  

The 50-minute conversation covers a range of topics from tackling the challenges of modern customer expectations to planning for the EV and technology evolution that is nearing closer every day. Dennis and Jennifer lead our guests through impactful discourse allowing each of the owner-operators to divulge their best tips and insights that are certain to help fellow body shop owners improve their operations. 
 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

Thank you to all our guests in this month's episode.

GUESTS 

 

HOSTS

  • Dennis O'Mahoney, Sr. Vice President of Operations, Collision
    Driven Brands
  • Jennifer Paulino, Sr. Director of Marketing, Collision
    Driven Brands
     

 

PRODUCER

]]> Wed, 2 Nov 2022 00:46:22 +0000 podcasts@drivenbrands.com (Alex Doria, Richard Fish, Jennifer Paulino, Jesse Hord, Dennis O'Mahoney, Ernie Loggarakis) https://collision-buzz.simplecast.com/episodes/017-yqIuQD99 This live episode of Collision Buzz was recorded on stage at the 2022 Fix Auto USA Conference.  

Co-hosted by Driven Brands Collision -  Sr. Vice President of Operations, Dennis O'Mahoney, and Sr. Director of Marketing, Jennifer Paulino - the episode features top-performing Fix Auto Franchise leaders discussing their best strategies when it comes to marketing, operations, and planning for the future.  

The 50-minute conversation covers a range of topics from tackling the challenges of modern customer expectations to planning for the EV and technology evolution that is nearing closer every day. Dennis and Jennifer lead our guests through impactful discourse allowing each of the owner-operators to divulge their best tips and insights that are certain to help fellow body shop owners improve their operations. 
 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

Thank you to all our guests in this month's episode.

GUESTS 

 

HOSTS

  • Dennis O'Mahoney, Sr. Vice President of Operations, Collision
    Driven Brands
  • Jennifer Paulino, Sr. Director of Marketing, Collision
    Driven Brands
     

 

PRODUCER

]]> S2:E7 Powering Up For Tomorrow: An Owner's Perspective Alex Doria, Richard Fish, Jennifer Paulino, Jesse Hord, Dennis O'Mahoney, Ernie Loggarakis 00:50:00 This live episode of Collision Buzz was recorded on stage at the 2022 Fix Auto USA Conference. Co-hosted by Driven Brands Collision - Sr. Vice President of Operations, Dennis O'Mahoney, and Sr. Director of Marketing, Jennifer Paulino - the episode features top-performing Fix Auto Franchise leaders discussing their best strategies when it comes to marketing, operations, and planning for the future. This live episode of Collision Buzz was recorded on stage at the 2022 Fix Auto USA Conference. Co-hosted by Driven Brands Collision - Sr. Vice President of Operations, Dennis O'Mahoney, and Sr. Director of Marketing, Jennifer Paulino - the episode features top-performing Fix Auto Franchise leaders discussing their best strategies when it comes to marketing, operations, and planning for the future. ev, education, mso, team building, techs, market leading, planning, operators, industry, performance, customer service, google ratings, scanning, tesla, growing, repair, wip, values, communication, adas, reviews, talent, expanding, calibrations, electric vehicles, collision engineering, training, owners, nps, apprenticeship, leaders, lean six sigma, culture no full 7 2 90a5702a-9a7e-494d-8e70-be138997602c S2:E6 Shop Coaching with Mike Anderson (Part 2) In the second part of this two-part series of Collision Buzz, we conclude our conversation with well-known industry speaker, consultant, and business owner, Mike Anderson, who shares his wealth of knowledge and insights with our own Driven Brands' Collision Group Coaches. 

During this sit down our coaches discuss a range of strategies around growing your team, managing the high volume of WIP, dealing with stress in the current work environment, customer service strategies, and so much more.  

Mike Anderson is an acclaimed champion of everything that is, or could be, right about the industry. As one of the most knowledgeable people in his field, he is a sought-after speaker, author, and consultant, who can discuss and teach on a wide range of topics – from the politics affecting collision repair, to researching repairs properly via technology, to giving and getting the best from insurers, to creating a unified and supportive work culture, to performing a safe and correct repair – just to name a  few things!

Tune in and enjoy this highly impactful and beneficial episode.

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

Thank you to all our guests in this month's episode.

GUESTS 

 

HOST

  • Ron Zappetillo, Sr. Field Performance Manager
    CARSTAR

 

PRODUCER

]]> Sat, 1 Oct 2022 19:54:09 +0000 podcasts@drivenbrands.com (Mike Anderson, Kris Joeckel, Erik Long, Ron Zappetillo) https://collision-buzz.simplecast.com/episodes/016-VVAVP_8d In the second part of this two-part series of Collision Buzz, we conclude our conversation with well-known industry speaker, consultant, and business owner, Mike Anderson, who shares his wealth of knowledge and insights with our own Driven Brands' Collision Group Coaches. 

During this sit down our coaches discuss a range of strategies around growing your team, managing the high volume of WIP, dealing with stress in the current work environment, customer service strategies, and so much more.  

Mike Anderson is an acclaimed champion of everything that is, or could be, right about the industry. As one of the most knowledgeable people in his field, he is a sought-after speaker, author, and consultant, who can discuss and teach on a wide range of topics – from the politics affecting collision repair, to researching repairs properly via technology, to giving and getting the best from insurers, to creating a unified and supportive work culture, to performing a safe and correct repair – just to name a  few things!

Tune in and enjoy this highly impactful and beneficial episode.

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

Thank you to all our guests in this month's episode.

GUESTS 

 

HOST

  • Ron Zappetillo, Sr. Field Performance Manager
    CARSTAR

 

PRODUCER

]]> S2:E6 Shop Coaching with Mike Anderson (Part 2) Mike Anderson, Kris Joeckel, Erik Long, Ron Zappetillo 00:37:15 In the second part of this two-part series of Collision Buzz, we conclude our conversation with well-known industry speaker, consultant, and business owner, Mike Anderson, who shares his wealth of knowledge and insights with our own Driven Brands' Collision Group Coaches. During this sit down our coaches discuss a range of strategies around growing your team, managing the high volume of WIP, dealing with stress in the current environment, customer service strategies, and so much more. In the second part of this two-part series of Collision Buzz, we conclude our conversation with well-known industry speaker, consultant, and business owner, Mike Anderson, who shares his wealth of knowledge and insights with our own Driven Brands' Collision Group Coaches. During this sit down our coaches discuss a range of strategies around growing your team, managing the high volume of WIP, dealing with stress in the current environment, customer service strategies, and so much more. education, mso, team building, techs, industry, customer service, growing, repair, communication, expanding, collision engineering, training, owners, apprenticeship, leaders, culture no full 6 2 fed8f6f7-1553-48b5-a89c-d086058882b4 S2:E5 Shop Coaching with Mike Anderson (Part 1) In the first part of a two-part episode of Collision Buzz, we bring in well-known industry speaker, consultant, and business owner, Mike Anderson, to share his wealth of knowledge and insights with our own Driven Brands' Collision Group Coaches.  

During this sit down our coaches discuss a range of strategies around growing your team, managing the high volume of WIP, dealing with stress in the current work environment, customer service strategies, and so much more.  

Mike Anderson is an acclaimed champion of everything that is, or could be, right about the industry. As one of the most knowledgeable people in his field, he is a sought-after speaker, author, and consultant, who can discuss and teach on a wide range of topics – from the politics affecting collision repair, to researching repairs properly via technology, to giving and getting the best from insurers, to creating a unified and supportive work culture, to performing a safe and correct repair – just to name a  few things!

Tune in and enjoy this highly impactful and beneficial episode.

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

 

Thank you to all our guests in this month's episode.

GUESTS 

 

HOST

  • Ron Zappetillo, Sr. Field Performance Manager
    CARSTAR

 

PRODUCER

]]> Fri, 2 Sep 2022 00:36:17 +0000 podcasts@drivenbrands.com (Mike Anderson, Kris Joeckel, Erik Long, Ron Zappetillo) https://www.drivenbrands.com/podcast/ In the first part of a two-part episode of Collision Buzz, we bring in well-known industry speaker, consultant, and business owner, Mike Anderson, to share his wealth of knowledge and insights with our own Driven Brands' Collision Group Coaches.  

During this sit down our coaches discuss a range of strategies around growing your team, managing the high volume of WIP, dealing with stress in the current work environment, customer service strategies, and so much more.  

Mike Anderson is an acclaimed champion of everything that is, or could be, right about the industry. As one of the most knowledgeable people in his field, he is a sought-after speaker, author, and consultant, who can discuss and teach on a wide range of topics – from the politics affecting collision repair, to researching repairs properly via technology, to giving and getting the best from insurers, to creating a unified and supportive work culture, to performing a safe and correct repair – just to name a  few things!

Tune in and enjoy this highly impactful and beneficial episode.

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

 

Thank you to all our guests in this month's episode.

GUESTS 

 

HOST

  • Ron Zappetillo, Sr. Field Performance Manager
    CARSTAR

 

PRODUCER

]]> S2:E5 Shop Coaching with Mike Anderson (Part 1) Mike Anderson, Kris Joeckel, Erik Long, Ron Zappetillo 00:34:08 In the first part of a two-part episode of Collision Buzz, we bring in well-known industry speaker, consultant, and business owner, Mike Anderson, to share his wealth of knowledge and insights with our own Driven Brands' Collision Group Coaches. During this sit down our coaches discuss a range of strategies around growing your team, managing the high volume of WIP, dealing with stress in the current environment, customer service strategies, and so much more. In the first part of a two-part episode of Collision Buzz, we bring in well-known industry speaker, consultant, and business owner, Mike Anderson, to share his wealth of knowledge and insights with our own Driven Brands' Collision Group Coaches. During this sit down our coaches discuss a range of strategies around growing your team, managing the high volume of WIP, dealing with stress in the current environment, customer service strategies, and so much more. education, mso, team building, techs, industry, customer service, growing, repair, communication, expanding, collision engineering, training, owners, apprenticeship, leaders, culture no full 5 2 7e5c9388-b51e-486d-9e4f-637e71fe04ed S2:E4 Reputation Revolution This special episode of Collision Buzz was recorded live and on stage at the 2022 CARSTAR Conference.  

Hosted by Driven Brands Collision Senior Director of Marketing, Jennifer Paulino - the episode features past Collision Buzz guests and CARSTAR brand leaders discussing their approach to an integrated marketing plan.  

The discussion encompasses everything from community involvement to a strong digital presence - focused on the growing “Reputation Revolution,” Jennifer leads our guests through a meaningful dialogue around the necessary tools and initiatives that today’s body shops need to have a successful and impactful brand presence. 

Thank you to all our guests in this month's episode.
 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

 

GUESTS 

 

HOST

 

PRODUCER

]]> Mon, 1 Aug 2022 18:25:45 +0000 podcasts@drivenbrands.com (Jennifer Paulino, Johnny K., Jamie White, Wendy Murray, Sebastian Torres) https://drivenbrands.com/podcast This special episode of Collision Buzz was recorded live and on stage at the 2022 CARSTAR Conference.  

Hosted by Driven Brands Collision Senior Director of Marketing, Jennifer Paulino - the episode features past Collision Buzz guests and CARSTAR brand leaders discussing their approach to an integrated marketing plan.  

The discussion encompasses everything from community involvement to a strong digital presence - focused on the growing “Reputation Revolution,” Jennifer leads our guests through a meaningful dialogue around the necessary tools and initiatives that today’s body shops need to have a successful and impactful brand presence. 

Thank you to all our guests in this month's episode.
 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

 

GUESTS 

 

HOST

 

PRODUCER

]]> S2:E4 Reputation Revolution Jennifer Paulino, Johnny K., Jamie White, Wendy Murray, Sebastian Torres 00:20:11 This special episode of Collision Buzz was recorded live and on stage at the 2022 CARSTAR Conference. Hosted by Driven Brands Collision Senior Director of Marketing, Jennifer Paulino - the episode features past Collision Buzz guests and CARSTAR brand leaders discussing their approach to an integrated marketing plan. The discussion encompasses everything from community involvement to a strong digital presence. This special episode of Collision Buzz was recorded live and on stage at the 2022 CARSTAR Conference. Hosted by Driven Brands Collision Senior Director of Marketing, Jennifer Paulino - the episode features past Collision Buzz guests and CARSTAR brand leaders discussing their approach to an integrated marketing plan. The discussion encompasses everything from community involvement to a strong digital presence. community, marketing, digital marketing, cross platform, repair, social media, charity, online, owners, brand awareness, fundraising, brand, leaders, sponsorships no full 4 2 5bd4a8d6-d9e1-48e5-9feb-5c5adc2084ac S2:E3 A New Mindset - Scanning and Calibrations Collision Buzz is excited to feature Opus IVS and asTech in this episode of Collision Buzz!

To better support scanning and diagnostics practices, align to insurance partner expectations, and promote calibration services across all collision brands, Driven Brands has partnered with Opus IVS and asTech as our co-preferred vendors.  In today’s episode, we discuss the importance of scanning and diagnostics with leading shops in our network.  

We understand that there are many different approaches to scanning currently used within our network of collision brands. We hope this episode provides more insight into the importance of scanning and calibrations as the collision industry evolves.  

Thank you to all our guests in this month's episode.
 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

 

GUESTS 

(Part 1 - Opus IVS)

(Part 2 - asTech)

 

HOST

 

PRODUCER

]]> Fri, 1 Jul 2022 09:47:58 +0000 podcasts@drivenbrands.com (Ron Zappetillo, David Joseph, Snehal Shah, Chris Chesney, Kelly Domer, Donald Gray, Sean Coles) https://drivenbrands.com/podcast Collision Buzz is excited to feature Opus IVS and asTech in this episode of Collision Buzz!

To better support scanning and diagnostics practices, align to insurance partner expectations, and promote calibration services across all collision brands, Driven Brands has partnered with Opus IVS and asTech as our co-preferred vendors.  In today’s episode, we discuss the importance of scanning and diagnostics with leading shops in our network.  

We understand that there are many different approaches to scanning currently used within our network of collision brands. We hope this episode provides more insight into the importance of scanning and calibrations as the collision industry evolves.  

Thank you to all our guests in this month's episode.
 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

 

GUESTS 

(Part 1 - Opus IVS)

(Part 2 - asTech)

 

HOST

 

PRODUCER

]]> S2:E3 A New Mindset - Scanning and Calibrations Ron Zappetillo, David Joseph, Snehal Shah, Chris Chesney, Kelly Domer, Donald Gray, Sean Coles 00:57:07 Collision Buzz is excited to feature Opus IVS and asTech in this episode of Collision Buzz! To better support scanning and diagnostics practices, align to insurance partner expectations, and promote calibration services across all collision brands, Driven Brands has partnered with Opus IVS and asTech as our co-preferred vendors.  In today’s episode, we discuss the importance of scanning and diagnostics with leading shops in our network.  Collision Buzz is excited to feature Opus IVS and asTech in this episode of Collision Buzz! To better support scanning and diagnostics practices, align to insurance partner expectations, and promote calibration services across all collision brands, Driven Brands has partnered with Opus IVS and asTech as our co-preferred vendors.  In today’s episode, we discuss the importance of scanning and diagnostics with leading shops in our network.  aftermarket, astech, opus ivs, collision, teams, scanning, repair, stores, shops, adas, oe, collision repair, repairify, drivesafe, calibrations, owners, success, vehicles, new, oem, equipment, leaders, shine season, culture no full 3 2 b6edb41e-8f00-4039-bcab-435454ce1eff S2:E2 Time to Shine Shine Season is a dedicated time to give back to the communities that we live and work in. From June through September, our network has the opportunity to find time to fundraise, bring awareness to a cause or simply give back to their charity of choice with their fellow franchisees. For the Driven Brands Collision Group, that Charity of Choice is the Cystic Fibrosis Foundation. 

Today's guests have taken the philanthropic and charitable approach to the way they run their everyday business. Tune in to hear their stories and why they work so hard to give back to the communities that serve them.

Thank you to all our guests and host in this month's episode.

HOST

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> Fri, 27 May 2022 11:00:00 +0000 podcasts@drivenbrands.com (Ron Zappetillo, Jim Hansen, Colin Manuel, Steve Springer, Jamie White) https://www.drivenbrands.com/podcast/ Shine Season is a dedicated time to give back to the communities that we live and work in. From June through September, our network has the opportunity to find time to fundraise, bring awareness to a cause or simply give back to their charity of choice with their fellow franchisees. For the Driven Brands Collision Group, that Charity of Choice is the Cystic Fibrosis Foundation. 

Today's guests have taken the philanthropic and charitable approach to the way they run their everyday business. Tune in to hear their stories and why they work so hard to give back to the communities that serve them.

Thank you to all our guests and host in this month's episode.

HOST

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> S2:E2 Time to Shine Ron Zappetillo, Jim Hansen, Colin Manuel, Steve Springer, Jamie White 00:22:54 Shine Season is a dedicated time to give back to the communities that we live and work in. From June through September, our network has the opportunity to find time to fundraise, bring awareness to a cause or simply give back to their charity of choice with their fellow franchisees. For the Driven Brands Collision Group, that Charity of Choice is the Cystic Fibrosis Foundation. Shine Season is a dedicated time to give back to the communities that we live and work in. From June through September, our network has the opportunity to find time to fundraise, bring awareness to a cause or simply give back to their charity of choice with their fellow franchisees. For the Driven Brands Collision Group, that Charity of Choice is the Cystic Fibrosis Foundation. community service, kiwanis, charitable causes, philanthropy, cf, collision, teams, repair, stores, shops, charity, collision repair, cystic fibrosis, charity of choice, cff, owners, volunteer, success, rotary club, special needs, lions club, united way, leaders, shine season, culture no full 2 2 537140bc-0830-4c83-8e05-b289338cac48 S2:E1 A Different Way of Doing Things: Solutions to the Labor Shortage Auto body repair standards are continuously evolving with the expansion of new technology inside vehicles. Today's guests have made huge leaps in labor segmentation to address the car standards of new vehicles. With high-tech cars, electric vehicles, aluminum panels, plastic repair, scanning, glasswork, and so much more, it's near impossible to have experts at everything. By breaking the old school thought of having one person do everything, our guests can do more with less, leading to huge benefits.

As a result, their efforts are not only leading to financial and operational benefits but they're also able to address one of the biggest challenges of all, the labor shortage.  

Thank you to all our guests and host in this month's episode.

HOST

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> Wed, 27 Apr 2022 20:35:43 +0000 podcasts@drivenbrands.com (David Caulfield, Clarke Schwartz, Sebastian Torres, Ron Zappetillo) https://drivenbrands.com/podcast Auto body repair standards are continuously evolving with the expansion of new technology inside vehicles. Today's guests have made huge leaps in labor segmentation to address the car standards of new vehicles. With high-tech cars, electric vehicles, aluminum panels, plastic repair, scanning, glasswork, and so much more, it's near impossible to have experts at everything. By breaking the old school thought of having one person do everything, our guests can do more with less, leading to huge benefits.

As a result, their efforts are not only leading to financial and operational benefits but they're also able to address one of the biggest challenges of all, the labor shortage.  

Thank you to all our guests and host in this month's episode.

HOST

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> S2:E1 A Different Way of Doing Things: Solutions to the Labor Shortage David Caulfield, Clarke Schwartz, Sebastian Torres, Ron Zappetillo 01:05:51 Auto body repair standards are continuously evolving with the expansion of new technology inside vehicles. Today's guests have made huge leaps in labor segmentation to address the car standards of new vehicles. With high-tech cars, electric vehicles, aluminum panels, plastic repair, scanning, glasswork, and so much more, it's near impossible to have experts at everything. By breaking the old school thought of having one person do everything, our guests can do more with less, leading to huge benefits. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast Auto body repair standards are continuously evolving with the expansion of new technology inside vehicles. Today's guests have made huge leaps in labor segmentation to address the car standards of new vehicles. With high-tech cars, electric vehicles, aluminum panels, plastic repair, scanning, glasswork, and so much more, it's near impossible to have experts at everything. By breaking the old school thought of having one person do everything, our guests can do more with less, leading to huge benefits. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast techs, collision, teams, labor segmentation, efficiency, repair, stores, shops, segmentation, collision repair, development, owners, labor, success, leaders, division, culture no full 1 2 beba5aa2-622d-4b3d-9c2d-6d86093d79e0 S1:E10 Celebrating Women In Collision In honor of Women's History Month, this episode highlights the efforts and impacts of our female leaders in the collision repair industry. We are proud to spotlight leading ladies from across all three collision brands, ABRA, CARSTAR, and Fix Auto USA. Our guests share their history, successes, and challenges of being a female in a male-dominated industry as well as insightful commentary on some of the most significant challenges the industry faces today, like the technician shortage.

This episode is hosted by Sabrina Thring, U.S. Collision Chief Operating Officer for Driven Brands.

Thank you to all participants.

GUEST HOST

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> Sun, 27 Mar 2022 19:30:58 +0000 podcasts@drivenbrands.com (Sabrina Thring, Patricia Fahey, Eve Knudtsen, Wendy Murray, Selvi Rizk) https://www.drivenbrands.com/podcast In honor of Women's History Month, this episode highlights the efforts and impacts of our female leaders in the collision repair industry. We are proud to spotlight leading ladies from across all three collision brands, ABRA, CARSTAR, and Fix Auto USA. Our guests share their history, successes, and challenges of being a female in a male-dominated industry as well as insightful commentary on some of the most significant challenges the industry faces today, like the technician shortage.

This episode is hosted by Sabrina Thring, U.S. Collision Chief Operating Officer for Driven Brands.

Thank you to all participants.

GUEST HOST

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> S1:E10 Celebrating Women In Collision Sabrina Thring, Patricia Fahey, Eve Knudtsen, Wendy Murray, Selvi Rizk 00:40:12 In honor of Women's History Month, this episode highlights the efforts and impacts of our female leaders in the collision repair industry. We are proud to spotlight leading ladies from across all three collision brands, ABRA, CARSTAR, and Fix Auto USA. Our guests share their history, successes, and challenges of being a female in a male-dominated industry as well as insightful commentary on some of the most significant challenges the industry faces today, like the technician shortage. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast In honor of Women's History Month, this episode highlights the efforts and impacts of our female leaders in the collision repair industry. We are proud to spotlight leading ladies from across all three collision brands, ABRA, CARSTAR, and Fix Auto USA. Our guests share their history, successes, and challenges of being a female in a male-dominated industry as well as insightful commentary on some of the most significant challenges the industry faces today, like the technician shortage. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast mso, techs, collision, operators, multiple, repair, brownfield, stores, shops, collision repair, growth, challenges, female, development, owners, success, leaders, women, culture no full 10 1 24d0101c-73a0-4608-a3c7-0202303e3294 S1:E9 MSO Origin Stories (Part 2 of 2) In continuation of our three-part series, we take a deeper dive into the origin stories of body shop owners that started with one location and are now successful multi-store owners (MSO). Sharing their successes as well as some of their biggest challenges, these guests divulge their tips, motivations, and reasons for growing their footprint in their respective markets. 

Tune in to listen to the second part of our three-part MSO series, hosted by Ron Zappetillo, senior field performance manager on our collision team.

Thank you to all participants.

HOST & CO-HOST

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> Sun, 27 Feb 2022 04:24:26 +0000 podcasts@drivenbrands.com (Ron Zappetillo, Mike Chilton, Jesse Hord, Brian Newberry) https://drivenbrands.com/podcast In continuation of our three-part series, we take a deeper dive into the origin stories of body shop owners that started with one location and are now successful multi-store owners (MSO). Sharing their successes as well as some of their biggest challenges, these guests divulge their tips, motivations, and reasons for growing their footprint in their respective markets. 

Tune in to listen to the second part of our three-part MSO series, hosted by Ron Zappetillo, senior field performance manager on our collision team.

Thank you to all participants.

HOST & CO-HOST

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> S1:E9 MSO Origin Stories (Part 2 of 2) Ron Zappetillo, Mike Chilton, Jesse Hord, Brian Newberry 00:23:52 In continuation of our two-part series, we take a deeper dive into the origin stories of body shop owners that started with one location and are now successful multi-store owners (MSO). Sharing their successes as well as some of their biggest challenges, these guests divulge their tips, motivations, and reasons for growing their footprint in their respective markets. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast In continuation of our two-part series, we take a deeper dive into the origin stories of body shop owners that started with one location and are now successful multi-store owners (MSO). Sharing their successes as well as some of their biggest challenges, these guests divulge their tips, motivations, and reasons for growing their footprint in their respective markets. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast mso, greenfield, collision, operators, multiple, opportunities, repair, brownfield, stores, shops, collision repair, expansion, growth, development, owners no full 9 1 e2122b51-3d68-4bfc-b43c-f1eea52cdb4a S1:E8 MSO Origin Stories (Part 1 of 2) In this three-part series, we take a deeper dive into the origin stories of body shop owners that started with one location and are now successful multi-store owners (MSO). Sharing their successes as well as some of their biggest challenges, these guests divulge their tips, motivations, and reasons for growing their footprint in their respective markets. 

Tune in to the first part of our three-part MSO series, hosted by Ron Zappetillo, senior field performance manager on our collision team.

Thank you to all participants.

HOST & CO-HOST

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> Thu, 27 Jan 2022 04:57:31 +0000 podcasts@drivenbrands.com (Ron Zappetillo, Mike Chilton, Jesse Hord, Brian Newberry) https://drivenbrands.com/podcast In this three-part series, we take a deeper dive into the origin stories of body shop owners that started with one location and are now successful multi-store owners (MSO). Sharing their successes as well as some of their biggest challenges, these guests divulge their tips, motivations, and reasons for growing their footprint in their respective markets. 

Tune in to the first part of our three-part MSO series, hosted by Ron Zappetillo, senior field performance manager on our collision team.

Thank you to all participants.

HOST & CO-HOST

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> S1:E8 MSO Origin Stories (Part 1 of 2) Ron Zappetillo, Mike Chilton, Jesse Hord, Brian Newberry 00:28:59 In this two-part series, we take a deeper dive into the origin stories of body shop owners that started with one location and are now successful multi-store owners (MSO). Sharing their successes as well as some of their biggest challenges, these guests divulge their tips, motivations, and reasons for growing their footprint in their respective markets. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast In this two-part series, we take a deeper dive into the origin stories of body shop owners that started with one location and are now successful multi-store owners (MSO). Sharing their successes as well as some of their biggest challenges, these guests divulge their tips, motivations, and reasons for growing their footprint in their respective markets. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast mso, greenfield, collision, operators, multiple, opportunities, repair, brownfield, stores, shops, collision repair, expansion, growth, development, owners no full 8 1 2de114e5-7786-42fe-8c92-4c23a0b8fdf3 S1:E7 The Simplicity of Cycle Time Three, five, and even six days above market average are the impressive cycle time metrics of today's Collision Buzz guests. Cycle time may not always be your body shop’s focus. But, above-average numbers can help lead to improved customer satisfaction, enhanced insurer relationships, increased cash flow, and much more.

Today's guests share some of their exclusive day-to-day tactics on how to master cycle time. Tune in today!

Thank you to all our guests and host in this month's episode.

HOST

  • Ron Zappetillo, Sr. Field Performance Manager
    CARSTAR
     

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> Fri, 26 Nov 2021 10:00:00 +0000 podcasts@drivenbrands.com (Ron Zappetillo, Jason Wong, Laura Kottschade, Ray Heidari, Jerry Kottschade, Geri Kottschade) https://www.drivenbrands.com/podcast/ Three, five, and even six days above market average are the impressive cycle time metrics of today's Collision Buzz guests. Cycle time may not always be your body shop’s focus. But, above-average numbers can help lead to improved customer satisfaction, enhanced insurer relationships, increased cash flow, and much more.

Today's guests share some of their exclusive day-to-day tactics on how to master cycle time. Tune in today!

Thank you to all our guests and host in this month's episode.

HOST

  • Ron Zappetillo, Sr. Field Performance Manager
    CARSTAR
     

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> S1:E7 The Simplicity of Cycle Time Ron Zappetillo, Jason Wong, Laura Kottschade, Ray Heidari, Jerry Kottschade, Geri Kottschade 00:37:31 Three, five, and even six days above market average are the impressive cycle time metrics of today's Collision Buzz guests. Cycle time may not always be your body shop’s focus. But, above-average numbers can help lead to improved customer satisfaction, enhanced insurer relationships, increased cash flow, and much more. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast Three, five, and even six days above market average are the impressive cycle time metrics of today's Collision Buzz guests. Cycle time may not always be your body shop’s focus. But, above-average numbers can help lead to improved customer satisfaction, enhanced insurer relationships, increased cash flow, and much more. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast length of rental, time, cycle time, estimates, touch, keys, touch time, cycle, keys to keys, lor no full 7 1 ea776461-a71d-466c-aaf9-eb2e1c94e161 S1:E6 Creating a Culture of Retention An integral part of a successful body shop business is maintaining long-term, quality employees. One of the first steps in employee retention is creating a good company culture. Each shop is different, and they all take different approaches to build a positive work environment, but they all share some common key elements. With strong company cultures and low turnovers, today's guests share some of their best practices and techniques, positively impacting their shop culture. 

In this episode, franchise owners from the Driven Brands Collision Group open up about things that have helped and challenges they've encountered when creating a good company culture. Please tune in to learn more about their experiences. 

Thank you to all our guests and host in this month's episode.

HOST

  • Scott Paul, VP of West Operations (US)
    CARSTAR
     

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> Tue, 26 Oct 2021 05:40:03 +0000 podcasts@drivenbrands.com (Mark Descoteau, Arthur Mercado, Scott Paul, Gary Boesel) https://drivenbrands.com/podcast An integral part of a successful body shop business is maintaining long-term, quality employees. One of the first steps in employee retention is creating a good company culture. Each shop is different, and they all take different approaches to build a positive work environment, but they all share some common key elements. With strong company cultures and low turnovers, today's guests share some of their best practices and techniques, positively impacting their shop culture. 

In this episode, franchise owners from the Driven Brands Collision Group open up about things that have helped and challenges they've encountered when creating a good company culture. Please tune in to learn more about their experiences. 

Thank you to all our guests and host in this month's episode.

HOST

  • Scott Paul, VP of West Operations (US)
    CARSTAR
     

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> S1:E6 Creating a Culture of Retention Mark Descoteau, Arthur Mercado, Scott Paul, Gary Boesel 00:27:48 An integral part of a successful body shop business is maintaining long-term, quality employees. One of the first steps in employee retention is creating a good company culture. Each shop is different, and they all take different approaches to build a positive work environment, but they all share some common key elements. With strong company cultures and low turnovers, today's guests share some of their best practices and techniques that have positively impacted their culture. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast An integral part of a successful body shop business is maintaining long-term, quality employees. One of the first steps in employee retention is creating a good company culture. Each shop is different, and they all take different approaches to build a positive work environment, but they all share some common key elements. With strong company cultures and low turnovers, today's guests share some of their best practices and techniques that have positively impacted their culture. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast retention, hiring, talent, company, staffing, employees, technicians, leaders, culture no full 6 1 c5891b63-58fc-4638-b564-3c5ff0b89b2b S1:E5 Training Today, Leading Tomorrow An integral part of a successful body shop is the ability to maintain and adhere to car standards that frequently evolve with the pace of technology. Achieving this level of training and education requires time, investment, and dedication in order to lead a team that takes pride in staying ahead of the learning curve. In a Collision Buzz first, we invite Doug Schlueter, a representative from I-CAR, the industry leader in continuous training and education.

As necessary and important as is to have continuous training in a  successful body shop, it's also important to know how educators are preparing and evolving with the times. I-CAR's participation in today's conversation helps to shed light on their current state of training and what their future holds in store. 

Thank you to all our guests and host in this month's episode. 

HOST

GUESTS

FEATURED GUEST

  • Doug Schlueter, MSO Business Development Principal
    I-CAR
     

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> Sun, 26 Sep 2021 04:02:53 +0000 podcasts@drivenbrands.com (Doug Schlueter, Micah Elsom, Jenna Smathers, Jon Rowcroft) https://www.drivenbrands.com/podcast/ An integral part of a successful body shop is the ability to maintain and adhere to car standards that frequently evolve with the pace of technology. Achieving this level of training and education requires time, investment, and dedication in order to lead a team that takes pride in staying ahead of the learning curve. In a Collision Buzz first, we invite Doug Schlueter, a representative from I-CAR, the industry leader in continuous training and education.

As necessary and important as is to have continuous training in a  successful body shop, it's also important to know how educators are preparing and evolving with the times. I-CAR's participation in today's conversation helps to shed light on their current state of training and what their future holds in store. 

Thank you to all our guests and host in this month's episode. 

HOST

GUESTS

FEATURED GUEST

  • Doug Schlueter, MSO Business Development Principal
    I-CAR
     

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> S1:E5 Training Today, Leading Tomorrow Doug Schlueter, Micah Elsom, Jenna Smathers, Jon Rowcroft 00:26:51 Through continuous education and training, today's successful body shops can adhere to the car standards constantly evolving with the pace of technology. Achieving this level of training and education requires time, investment, and dedication to lead a team that takes pride in staying ahead of the learning curve. In a Collision Buzz first, we invite Doug Schlueter, a representative from I-CAR, the industry leader in continuous training and education. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast Through continuous education and training, today's successful body shops can adhere to the car standards constantly evolving with the pace of technology. Achieving this level of training and education requires time, investment, and dedication to lead a team that takes pride in staying ahead of the learning curve. In a Collision Buzz first, we invite Doug Schlueter, a representative from I-CAR, the industry leader in continuous training and education. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast ev, education, programs, adas, platinum, continuous, knowledge, skills, gold class, training, learning no full 5 1 98ddbe31-b8bd-4822-9d1c-984e2783004b S1:E4 The Art of Acquiring Talent One of the biggest challenges facing today's body shop industry is the shortage of qualified technicians. Finding the right talent is a skill, an art even, that takes time to master and has become even more necessary in today's post-pandemic world. Sharing from their personal journeys, today's guests divulge some of their best tips to address staffing shortages and find innovative ways to acquire new talent.

Whether you have years of experience in the industry or are new to the business, today's episode will leave you with some tools that will surely improve your scouting and hiring processes.

Thank you to all our guests and host in this month's episode.

HOST

  • Scott Paul, VP of West Operations (US)
    CARSTAR
     

GUESTS

PRODUCER

 

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]]> Wed, 25 Aug 2021 07:05:00 +0000 podcasts@drivenbrands.com (Mark Descoteau, Arthur Mercado, Gary Boesel, Scott Paul) https://www.drivenbrands.com/podcast/ One of the biggest challenges facing today's body shop industry is the shortage of qualified technicians. Finding the right talent is a skill, an art even, that takes time to master and has become even more necessary in today's post-pandemic world. Sharing from their personal journeys, today's guests divulge some of their best tips to address staffing shortages and find innovative ways to acquire new talent.

Whether you have years of experience in the industry or are new to the business, today's episode will leave you with some tools that will surely improve your scouting and hiring processes.

Thank you to all our guests and host in this month's episode.

HOST

  • Scott Paul, VP of West Operations (US)
    CARSTAR
     

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> S1:E4 The Art of Acquiring Talent Mark Descoteau, Arthur Mercado, Gary Boesel, Scott Paul 00:29:25 One of the biggest challenges facing today's body shop industry is the shortage of qualified technicians. Finding the right talent is a skill, an art even, that can take years to master, and has become even more necessary in today's post-pandemic world. Sharing from their personal journeys, today's guests divulge some of their best tips to address staffing shortages and find innovative ways to acquire new talent. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast One of the biggest challenges facing today's body shop industry is the shortage of qualified technicians. Finding the right talent is a skill, an art even, that can take years to master, and has become even more necessary in today's post-pandemic world. Sharing from their personal journeys, today's guests divulge some of their best tips to address staffing shortages and find innovative ways to acquire new talent. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast hiring, talent, staffing, employees, technicians no full 4 1 5886e7a9-1f7a-4bed-aaca-41f6ed40944d S1:E3 Rise of the Certifications As the world of collision repairs continues to evolve, so do the standards, models, and players that influence the ways in which body shops function and thrive. This month's guests take a moment to discuss the future of OEM certifications and what it means for their body shops, from benefits to challenges and changes resulting from their prominence.

Tune in to learn some of the different ways body shop owners and operators are embracing the OEM evolution and how they're using these new tools to elevate their businesses. 

Thank you to all our guests and host in this month's episode.

HOST

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

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]]> Mon, 26 Jul 2021 17:58:53 +0000 podcasts@drivenbrands.com (Pat Murray, Donald Gray, Dennis O'Mahoney, Geralynn Kottschade) https://www.drivenbrands.com/podcast/ As the world of collision repairs continues to evolve, so do the standards, models, and players that influence the ways in which body shops function and thrive. This month's guests take a moment to discuss the future of OEM certifications and what it means for their body shops, from benefits to challenges and changes resulting from their prominence.

Tune in to learn some of the different ways body shop owners and operators are embracing the OEM evolution and how they're using these new tools to elevate their businesses. 

Thank you to all our guests and host in this month's episode.

HOST

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> S1:E3 Rise of the Certifications Pat Murray, Donald Gray, Dennis O'Mahoney, Geralynn Kottschade 00:29:57 As the world of collision repairs continues to evolve, so do the standards, models, and players that influence the ways in which body shops function and thrive. This month's guests take a moment to discuss the future of OEM certifications and what it means for their body shops, from benefits to challenges and changes resulting from their prominence. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast As the world of collision repairs continues to evolve, so do the standards, models, and players that influence the ways in which body shops function and thrive. This month's guests take a moment to discuss the future of OEM certifications and what it means for their body shops, from benefits to challenges and changes resulting from their prominence. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast volkswagen, dodge, car manufacturers, honda, buick, porsche, toyota, volvo, jeep, kia, chrysler, bmw, infiniti, mazda, tesla, fiat, lincoln, jaguar, acura, audi, saab, oe, gmc, maserati, chevrolet, mini, hyundai, general motors, lexus, nissan, manufacturers, cadillac, land rover, mercedes-benz, subaru, mitsubishi, oem, vehicle manufacturers, genesis, oem certifications, ram, ford no full 3 1 ec603f61-91fb-4c9c-ae55-095c5543fe36 S1:E2 Driving Excellence Through Performance Scorecards This month we take the unique approach of connecting with operators from CARSTAR Canada, CARSTAR US, and Fix Auto USA to discuss their strategies to excelling and achieving top performance in the many scorecards. Our guests and hosts dive into the scorecards they're using as well as how they track, manage, and ensure top performance results.

Tune in to learn what are some of the keys to performance scorecards and see whether your business is setting itself up for success. 

Thank you to all our guests and hosts in this month's episode.

HOSTS

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

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]]> Fri, 25 Jun 2021 21:03:12 +0000 podcasts@drivenbrands.com (Curtis Williams, Tony Mammone, Kelly Domer, Kekoa Iaea, Damien Reyna) https://www.drivenbrands.com/podcast/ This month we take the unique approach of connecting with operators from CARSTAR Canada, CARSTAR US, and Fix Auto USA to discuss their strategies to excelling and achieving top performance in the many scorecards. Our guests and hosts dive into the scorecards they're using as well as how they track, manage, and ensure top performance results.

Tune in to learn what are some of the keys to performance scorecards and see whether your business is setting itself up for success. 

Thank you to all our guests and hosts in this month's episode.

HOSTS

GUESTS

PRODUCER

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

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]]> S1:E2 Driving Excellence Through Performance Scorecards Curtis Williams, Tony Mammone, Kelly Domer, Kekoa Iaea, Damien Reyna 00:30:27 This month we take the unique approach of connecting with operators from CARSTAR Canada, CARSTAR US, and Fix Auto USA to discuss their strategies to excelling and achieving top performance in the many scorecards. Our guests and hosts dive into the scorecards they're using as well as how they track, manage, and ensure top performance results. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast This month we take the unique approach of connecting with operators from CARSTAR Canada, CARSTAR US, and Fix Auto USA to discuss their strategies to excelling and achieving top performance in the many scorecards. Our guests and hosts dive into the scorecards they're using as well as how they track, manage, and ensure top performance results. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast business measuring tools, kpi, key performance indicators, scorecards, winning culture, performance scorecards, performance leading no full 2 1 a0ceff6a-1efe-4f25-8f32-707b04673672 S1:E1 - 2020 In The Rearview 2020 was a year unlike any we've ever experienced. In our inaugural episode we bring together Franchise Partners from CARSTAR, ABRA, and Fix Auto USA to discuss the lessons and key takeaways from the global pandemic. 

Beginning with initial reactions and leading into strategies that worked, today's guest take a "rearview" look at the Covid-19 pandemic and how we've grown from it. Not everything that was implemented will continue, but there were some valuable lessons to learn from. 

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]]> Tue, 25 May 2021 19:43:18 +0000 podcasts@drivenbrands.com (Landon Thompson, Sheila Samuel, Joe Saputo, Ernie Loggarakis, Jim Ryan) https://www.drivenbrands.com/podcast/ 2020 was a year unlike any we've ever experienced. In our inaugural episode we bring together Franchise Partners from CARSTAR, ABRA, and Fix Auto USA to discuss the lessons and key takeaways from the global pandemic. 

Beginning with initial reactions and leading into strategies that worked, today's guest take a "rearview" look at the Covid-19 pandemic and how we've grown from it. Not everything that was implemented will continue, but there were some valuable lessons to learn from. 

Host

Guests

Producer

 

FOLLOW THE COLLISION BUZZ PODCAST

INSTAGRAM   |   instagram.com/collisionbuzzpodcast

FACEBOOK   |   facebook.com/collisionbuzzpodcast

]]> S1:E1 - 2020 In The Rearview Landon Thompson, Sheila Samuel, Joe Saputo, Ernie Loggarakis, Jim Ryan 00:30:43 2020 was a year unlike any we've ever experienced. In our inaugural episode, we bring together Franchise Partners from CARSTAR, ABRA, and Fix Auto USA to discuss the lessons and key takeaways from the global pandemic. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast 2020 was a year unlike any we've ever experienced. In our inaugural episode, we bring together Franchise Partners from CARSTAR, ABRA, and Fix Auto USA to discuss the lessons and key takeaways from the global pandemic. FOLLOW COLLISION BUZZ PODCAST INSTAGRAM | instagram.com/collisionbuzz FACEBOOK | facebook.com/collisionbuzzpodcast opportunities, coronavirus, covid-19, business lessons, pandemic, 2020 no full 1 1