https://simplecast.com Made with Grit A show about bootstrapping SaaS businesses. Hosted by Landon Bennett and Kyle Conarro, co-founders of Zeromile.io. 2019-2023 - Made with Grit podcast en Tue, 25 Jul 2023 04:00:00 +0000 Thu, 29 Feb 2024 17:58:57 +0000 https://listen.madewithgrit.fm Made with Grit https://image.simplecastcdn.com/images/b9e1e0db-a14d-49d1-95aa-d4fc64eb8a6f/94fb9e66-8d44-48ca-86ed-82b401683b52/3000x3000/mwg-01-cover.jpg?aid=rss_feed https://listen.madewithgrit.fm episodic A show about bootstrapping SaaS businesses. Hosted by Landon Bennett and Kyle Conarro, co-founders of Zeromile.io. Landon Bennett & Kyle Conarro no https://feeds.simplecast.com/PZO09Iz0 hiring, bootstrap, founders, saas, software Kyle Conarro kyle@madewithgrit.fm 57d8f6b8-f0dd-414b-a113-2952d6e0be92 60 : Mike Hauptman - When the platform you're built on goes bankrupt overnight Sponsored by Fetch Truck Rental. Truck rental made easy.

To learn more about AdLib.

Twitter: @HauptmanMichael

  • Remote workspaces
  • Recent business woes
  • Media Math as AdReforms first customer
  • Mike's connection to MediaMath
  • What happened when MediaMath went down
  • Recovery, options
  • Repercussions
  • Possible next steps
  • Ways to stay in the game
  • Gaining and keeping Momentum
]]> Tue, 25 Jul 2023 04:00:00 +0000 kyle@madewithgrit.fm (Landon Bennett, Mike Hauptman) https://listen.madewithgrit.fm/episodes/60-mike-hauptman-when-the-platform-youre-built-on-goes-bankrupt-overnight-NLY8_fhP Sponsored by Fetch Truck Rental. Truck rental made easy.

To learn more about AdLib.

Twitter: @HauptmanMichael

  • Remote workspaces
  • Recent business woes
  • Media Math as AdReforms first customer
  • Mike's connection to MediaMath
  • What happened when MediaMath went down
  • Recovery, options
  • Repercussions
  • Possible next steps
  • Ways to stay in the game
  • Gaining and keeping Momentum
]]> 60 : Mike Hauptman - When the platform you're built on goes bankrupt overnight Landon Bennett, Mike Hauptman 00:54:36 And we're back! Landon chats with AdLib Founder, Mike Hauptman, about the ups and downs of the business and how to recover in the wake of disaster. Specifically discussed is the recent MediaMath bankruptcy and how it's affected Mike's business. And we're back! Landon chats with AdLib Founder, Mike Hauptman, about the ups and downs of the business and how to recover in the wake of disaster. Specifically discussed is the recent MediaMath bankruptcy and how it's affected Mike's business. adlib, mediamath no full 61 066ef8ec-0197-47e4-9069-e5ac2bf2db8e 59: Section 174 with Michele Hansen  Sponsored by Fetch Truck Rental. 

Goal: precipitate the repeal of 174 changes

But how? Get 1,000+ signatures on the Small Software Business Coalition Letter to Congress by April 10th

]]> Thu, 30 Mar 2023 04:00:00 +0000 kyle@madewithgrit.fm (Kyle Conarro, Landon Bennett, Michele Hansen) https://listen.madewithgrit.fm/episodes/59-section-174-with-michele-hansen-S__5u5px  Sponsored by Fetch Truck Rental. 

Goal: precipitate the repeal of 174 changes

But how? Get 1,000+ signatures on the Small Software Business Coalition Letter to Congress by April 10th

]]> 59: Section 174 with Michele Hansen Kyle Conarro, Landon Bennett, Michele Hansen 00:43:31 Landon and Kyle talk with Michele Hansen about changes to the tax code in the form of Section 174. Michele discusses the impact these costly changes will have on a variety of small businesses - specifically software developers - and what can be done about it. Landon and Kyle talk with Michele Hansen about changes to the tax code in the form of Section 174. Michele discusses the impact these costly changes will have on a variety of small businesses - specifically software developers - and what can be done about it. section 174 no full 60 3b08919e-7c7a-4e53-9bc9-c07f10a4748a 58 : Chris Reedy, Big Band Software Sponsored by Fetch Truck Rental. Truck rental made easy.

  • Big Band Software
  • how you run multiple businesses and hiring
  • How do you structure this from an entity standpoint
  • What can founders do to prepare for sale
    • What metrics, P&L line items matter
  • SaaS acquisition market during these tougher times
  • Niches that are doing well
  • Sect 174
]]> Tue, 28 Mar 2023 04:00:00 +0000 kyle@madewithgrit.fm (Kyle Conarro, Landon Bennett, Chris Reedy) https://listen.madewithgrit.fm/episodes/58-chris-reedy-big-band-software-1ef_33ZU Sponsored by Fetch Truck Rental. Truck rental made easy.

  • Big Band Software
  • how you run multiple businesses and hiring
  • How do you structure this from an entity standpoint
  • What can founders do to prepare for sale
    • What metrics, P&L line items matter
  • SaaS acquisition market during these tougher times
  • Niches that are doing well
  • Sect 174
]]> 58 : Chris Reedy, Big Band Software Kyle Conarro, Landon Bennett, Chris Reedy 01:01:13 Landon and Kyle have a chat with Chris Reedy, Head of Acquisitions and Co-Founder of Big Band Software. Landon and Kyle have a chat with Chris Reedy, Head of Acquisitions and Co-Founder of Big Band Software. no full 59 1c84f097-505f-4509-8c8d-cc27c72a2c93 57 : The Year So Far and Looking Ahead
  • Personal updates
  • Retreats and Conferences, Kyle at Big Snow, Tiny Conference
  • Kicking off 2023 and the year ahead
  • Exploring adjacent use case and tailoring products to new needs
  • Podcast repurposing
  • Tip of the week - high yield savings rates
    • ]]>     Tue, 21 Feb 2023 05:00:00 +0000 kyle@madewithgrit.fm (Landon Bennett, Kyle Conarro) https://listen.madewithgrit.fm/episodes/57-the-year-so-far-and-looking-ahead-BKy0HqnY
  • Personal updates
  • Retreats and Conferences, Kyle at Big Snow, Tiny Conference
  • Kicking off 2023 and the year ahead
  • Exploring adjacent use case and tailoring products to new needs
  • Podcast repurposing
  • Tip of the week - high yield savings rates
    • ]]>     57 : The Year So Far and Looking Ahead Landon Bennett, Kyle Conarro 01:00:50 Kyle and Landon reconvene and reflect on the beginning of the year while looking ahead to the rest of 2023. Kyle and Landon reconvene and reflect on the beginning of the year while looking ahead to the rest of 2023. no full 58     9f5d7917-6a46-4d81-84cd-60f58a2c6650 56 : A few of our favorite (software) things
  • Beer vs. Wine vs. Mixed Drinks, all good.
  • Camo and OSX iPhone WebCam App, don’t get a fancy webcam, just use your iPhone
  • TypeDream.com website builder
  • Thnks.com gifting for business
  • Claap.io video clip / screen sharing and feedback app
  • TLDV.io
  • Recast.studio
  • Museapp.com - open canvas, white board type idea building, planning, collaboration platform
  • Felt.com - MAPS!
  • Swarmia.com - Engineering organization app
  • Videoask.com - video clip delivery, vid e-mail app
  • Switchboard.app - remote collab tool
    • ]]>     Tue, 13 Dec 2022 10:00:00 +0000 kyle@madewithgrit.fm (Kyle Conarro, Landon Bennett) https://listen.madewithgrit.fm/episodes/56-a-few-of-our-favorite-software-things-kkjJCufM
  • Beer vs. Wine vs. Mixed Drinks, all good.
  • Camo and OSX iPhone WebCam App, don’t get a fancy webcam, just use your iPhone
  • TypeDream.com website builder
  • Thnks.com gifting for business
  • Claap.io video clip / screen sharing and feedback app
  • TLDV.io
  • Recast.studio
  • Museapp.com - open canvas, white board type idea building, planning, collaboration platform
  • Felt.com - MAPS!
  • Swarmia.com - Engineering organization app
  • Videoask.com - video clip delivery, vid e-mail app
  • Switchboard.app - remote collab tool
    • ]]>     56 : A few of our favorite (software) things Kyle Conarro, Landon Bennett 00:58:29 Kyle and Landon trade websites and apps that they find useful, productive or maybe just cool. Sponsored by Punchlist: Close the loop on creative feedback and get your projects done. Sign up at punchlist.com?ref=madewithgrit and use the promo code GRIT for your first month FREE of Punchlist Team (or 10% off any monthly plan) --- Kyle and Landon trade websites and apps that they find useful, productive or maybe just cool. Sponsored by Punchlist: Close the loop on creative feedback and get your projects done. Sign up at punchlist.com?ref=madewithgrit and use the promo code GRIT for your first month FREE of Punchlist Team (or 10% off any monthly plan) --- no full 57     5699d342-b521-4e48-b3ba-a602dc18a6a7 55 : Landon Chats with Bethany Stachenfeld of Sendspark https://www.sendspark.com/

    • Bethany breaks down Sendspark
    • The problem of stale content in help center
    • Bethany discusses integration into Intercom
    • Bethany explains origins of Sendspark, was in marketing at another company when she and co-founder realized the need
    • Bethany as a Userfeed customer
    • Fundraising for Sendspark, product usage metrics and activation
    • Initial product Dev strategies, funding and spending
    • Bethany working in NYC
    • Energy of NYC and getting sick
    • Grind during the week, weekends for sleep
    • Landon asks “who is harder to market to - developers or sales people?”
    • Struggles of email marketing, the need for more human connection in marketing
    • Landon using Notion, problem of lack of context
    • Sendspark marketing channels, organic traffic
    • How-to-SEO
    • Sendspark partnerships
    • Landon testing rankings, name changes
    • YouTube vid SEO tips from Bethany
    • Landon using Intercom for Userfeed
    • Bethany using vid email for lead generation on website

     

    ]]>     Fri, 14 Oct 2022 04:00:00 +0000 kyle@madewithgrit.fm (Landon Bennett, Bethany Stachenfeld) https://listen.madewithgrit.fm/episodes/55-landon-chats-with-bethany-stachenfeld-of-sendspark-C99D4Uhw https://www.sendspark.com/

    • Bethany breaks down Sendspark
    • The problem of stale content in help center
    • Bethany discusses integration into Intercom
    • Bethany explains origins of Sendspark, was in marketing at another company when she and co-founder realized the need
    • Bethany as a Userfeed customer
    • Fundraising for Sendspark, product usage metrics and activation
    • Initial product Dev strategies, funding and spending
    • Bethany working in NYC
    • Energy of NYC and getting sick
    • Grind during the week, weekends for sleep
    • Landon asks “who is harder to market to - developers or sales people?”
    • Struggles of email marketing, the need for more human connection in marketing
    • Landon using Notion, problem of lack of context
    • Sendspark marketing channels, organic traffic
    • How-to-SEO
    • Sendspark partnerships
    • Landon testing rankings, name changes
    • YouTube vid SEO tips from Bethany
    • Landon using Intercom for Userfeed
    • Bethany using vid email for lead generation on website

     

    ]]>     55 : Landon Chats with Bethany Stachenfeld of Sendspark Landon Bennett, Bethany Stachenfeld 00:57:00 Landon chats with Bethany Stachenfeld, Co-Founder and CEO of Sendspark, a personalized sales-team video platform. Landon chats with Bethany Stachenfeld, Co-Founder and CEO of Sendspark, a personalized sales-team video platform. no full 56     d6e4989d-e2e1-4518-86a4-e36da1886ce4 54: Building a 7 & 6-figure SaaS at the same time with Tom Jacquesson of Tweethunter and Taplio Sponsored by Punchlist: Close the loop on creative feedback and get your projects done. 

    Sign up at punchlist.com and use the promo code GRIT for your first month FREE of Punchlist Team (or 10% off any monthly plan) 

    ---

    Notes:

    • Helping people sell more things is the right place to be
    • Taplio: 6-figure ARR
    • Tweethunter: 7-figure ARR
    • Why build two separate products when they could potentially be under one roof?
    • Why its important to build a brand on LinkedIn and tips to building an audience
    • Why is LinkedIn different from Twitter?
    • How much time do you spend on each business?
    ]]>     Tue, 4 Oct 2022 19:50:39 +0000 kyle@madewithgrit.fm (Tom Jacquesson, Landon Bennett) https://listen.madewithgrit.fm/episodes/54-building-a-7-6-figure-saas-at-the-same-time-with-tom-jacquesson-of-tweethunter-and-taplio-7k6gEV57 Sponsored by Punchlist: Close the loop on creative feedback and get your projects done. 

    Sign up at punchlist.com and use the promo code GRIT for your first month FREE of Punchlist Team (or 10% off any monthly plan) 

    ---

    Notes:

    • Helping people sell more things is the right place to be
    • Taplio: 6-figure ARR
    • Tweethunter: 7-figure ARR
    • Why build two separate products when they could potentially be under one roof?
    • Why its important to build a brand on LinkedIn and tips to building an audience
    • Why is LinkedIn different from Twitter?
    • How much time do you spend on each business?
    ]]>     54: Building a 7 & 6-figure SaaS at the same time with Tom Jacquesson of Tweethunter and Taplio Tom Jacquesson, Landon Bennett 01:02:51 Landon chats with Tom Jacquesson about building multiple businesses worth 10's of millions (Tweethunter and Taplio), and Tom gives some tips on how to grow your followers and brand on LinkedIn and Twitter. Landon chats with Tom Jacquesson about building multiple businesses worth 10's of millions (Tweethunter and Taplio), and Tom gives some tips on how to grow your followers and brand on LinkedIn and Twitter. linkedin, taplio, bootstrapped, twitter, bootstrapper, tweethunter, entrepreneurship, small business no full 55     6d9f371d-b037-44ff-ac6d-f11b86f26f29 53: Figuring out how to grow our hiring business Sponsored by Punchlist: Close the loop on creative feedback and get your projects done. 

    Sign up at punchlist.com and use the promo code GRIT for your first month FREE of Punchlist Team (or 10% off any monthly plan) 

    ---

    Notes:

    • Growing our candidate pipeline for Hire with Grit
    • What we look for in candidate interviews
      • Video setups
      • Energy/enthusiasm 
    • Marketing experiments for the podcasts 
      • Repurposing content for social channels
      • Video
    • Moving the Hire with Grit site to Typedream
    • Crappy accounting software
    • Using a services business as hunting ground for software ideas 
    ]]>     Sun, 11 Sep 2022 15:39:12 +0000 kyle@madewithgrit.fm (Landon Bennett & Kyle Conarro) https://listen.madewithgrit.fm/episodes/53-growing-service-business-N1g3Rtrt Sponsored by Punchlist: Close the loop on creative feedback and get your projects done. 

    Sign up at punchlist.com and use the promo code GRIT for your first month FREE of Punchlist Team (or 10% off any monthly plan) 

    ---

    Notes:

    • Growing our candidate pipeline for Hire with Grit
    • What we look for in candidate interviews
      • Video setups
      • Energy/enthusiasm 
    • Marketing experiments for the podcasts 
      • Repurposing content for social channels
      • Video
    • Moving the Hire with Grit site to Typedream
    • Crappy accounting software
    • Using a services business as hunting ground for software ideas 
    ]]>     53: Figuring out how to grow our hiring business Landon Bennett & Kyle Conarro 01:13:38 Landon and Kyle discuss growing their new hiring business, what they look for in candidate interviews, and some of the new marketing experiments they're doing for Hire with Grit and the podcast. Landon and Kyle discuss growing their new hiring business, what they look for in candidate interviews, and some of the new marketing experiments they're doing for Hire with Grit and the podcast. bootstrapped, entrepreneurship, small business, entrepreneur, business owner, bootstrapping no full 54     41c53347-15bc-4519-913e-dd784b6bb1c0 52: Landon's first solo update on the new businesses Episode Notes

    Sponsored by Punchlist: Close the loop on creative feedback and get your projects done. 

    Sign up at punchlist.com and use the promo code GRIT for your first month FREE of Punchlist Team (or 10% off any monthly plan) 

    ---

    Notes:

    • Our first solo pod. Weird? We're also on YouTube now! Weirder? 😜
    • Hire with Grit update
      • Already placing folks and seeing some good demand from non-friendly customers
      • Setting up an internal process and CRM with Notion DB and Tally form
      • Figuring out what our value to the market is
    • Why an entrepreneur need to do the work first before you can build process and delegate
    • Throw everything at the wall to see what sticks then pick a niche
    • Why it's more simple than a SaaS business
    • "Get paid to learn"
    • Start with service before building tech
    • Previewads.com free tool for Ad Reform
    • Docs Fresh (Intercom app)
    • Switching from a simple website builder (Carrd) to Webflow (Using Punchlist.com to help us collab on the changes)
    • Trying to figure out what to do first on the marketing side
    • You have to get through the failed marketing experiments to get to the ones that work
    • Default to action
    ]]>     Fri, 12 Aug 2022 16:38:43 +0000 kyle@madewithgrit.fm (Landon Bennett) https://listen.madewithgrit.fm/episodes/53-landons-first-solo-update-on-the-new-businesses-_QPKSdPP Episode Notes

    Sponsored by Punchlist: Close the loop on creative feedback and get your projects done. 

    Sign up at punchlist.com and use the promo code GRIT for your first month FREE of Punchlist Team (or 10% off any monthly plan) 

    ---

    Notes:

    • Our first solo pod. Weird? We're also on YouTube now! Weirder? 😜
    • Hire with Grit update
      • Already placing folks and seeing some good demand from non-friendly customers
      • Setting up an internal process and CRM with Notion DB and Tally form
      • Figuring out what our value to the market is
    • Why an entrepreneur need to do the work first before you can build process and delegate
    • Throw everything at the wall to see what sticks then pick a niche
    • Why it's more simple than a SaaS business
    • "Get paid to learn"
    • Start with service before building tech
    • Previewads.com free tool for Ad Reform
    • Docs Fresh (Intercom app)
    • Switching from a simple website builder (Carrd) to Webflow (Using Punchlist.com to help us collab on the changes)
    • Trying to figure out what to do first on the marketing side
    • You have to get through the failed marketing experiments to get to the ones that work
    • Default to action
    ]]>     52: Landon's first solo update on the new businesses Landon Bennett 00:26:11 Landon goes solo this week to give an update on getting their newer businesses and projects (Hire with Grit, Previewads.com, Docs Fresh) off the ground. Landon goes solo this week to give an update on getting their newer businesses and projects (Hire with Grit, Previewads.com, Docs Fresh) off the ground. hiring, hire with grit, saas, entrepreneurship, service business, bootstrapping no full 53     82bd9475-2b23-4594-b2e3-af6a89317c8d 51: Starting a couple of new businesses Sponsored by Punchlist: Close the loop on creative feedback and get your projects done. 

    Sign up at punchlist.com and use the promo code GRIT for your first month FREE of Punchlist Team (or 10% off any monthly plan) 

    ---

    Notes:

    • Starting multiple new ventures
    • Why are we starting more businesses, especially as the macro-economy crumbles
    • Things we're doing different this time around
    • How to set up operations to run multiple businesses and why it's important to separate all revenue and accounting accounts
    • Why we're building Hire with Grit, a headhunting business out of the Philippines
    • Getting our first few deals under our belt and figuring out our lane
    • Building Docsfresh and why we're starting on Intercom
    • Why working on multiple things gives you energy and learnings you can't get through one business
    • Starting sponsorships for the pod
    • Landon starts continuous glucose monitoring with Levels
    • Snapchat drone cam: Pixie
    ]]>     Wed, 27 Jul 2022 14:50:52 +0000 kyle@madewithgrit.fm (Landon Bennett & Kyle Conarro) https://listen.madewithgrit.fm/episodes/51-starting-a-couple-new-businesses-_jgDBYQk Sponsored by Punchlist: Close the loop on creative feedback and get your projects done. 

    Sign up at punchlist.com and use the promo code GRIT for your first month FREE of Punchlist Team (or 10% off any monthly plan) 

    ---

    Notes:

    • Starting multiple new ventures
    • Why are we starting more businesses, especially as the macro-economy crumbles
    • Things we're doing different this time around
    • How to set up operations to run multiple businesses and why it's important to separate all revenue and accounting accounts
    • Why we're building Hire with Grit, a headhunting business out of the Philippines
    • Getting our first few deals under our belt and figuring out our lane
    • Building Docsfresh and why we're starting on Intercom
    • Why working on multiple things gives you energy and learnings you can't get through one business
    • Starting sponsorships for the pod
    • Landon starts continuous glucose monitoring with Levels
    • Snapchat drone cam: Pixie
    ]]>     51: Starting a couple of new businesses Landon Bennett & Kyle Conarro 01:07:37 Landon and Kyle discuss starting two new businesses while the macro-economy looks bleak. They also talk about adding sponsorships to Made with Grit in a unique and refreshing way. Landon and Kyle discuss starting two new businesses while the macro-economy looks bleak. They also talk about adding sponsorships to Made with Grit in a unique and refreshing way. made with grit, business, hiring in the philippines, entrepreneurship, bootstrapping no full 52     90d69f14-b3a3-4c97-9e35-1a636e437049 Building a fast-growing video-based SaaS (with Matt Barnett, founder at Bonjoro) Links

    Notes

    • Landon tells Matt about his funny Bonjoro story
    • Landon talks about Docs Fresh, a new Intercom app their about to launch
    • How Matt stair-stepped to Bonjoro through a video insights agency
    • SaaS Virality (Bonjoro videos)
    • How they've grown to multiple millions in revenue without an outbound sales team
    • Workday schedule with kids
    • How they scale support with 60k users
    • Finding talent overseas (ie. Hire with Grit)
    • Bootstrapping vs funding 
    ]]>     Thu, 30 Jun 2022 16:15:42 +0000 kyle@madewithgrit.fm (Matt Barnett, Landon Bennett) https://listen.madewithgrit.fm/episodes/matt-barnett-founder-of-bonjoro-video-saas-BN0Ec37_ Links

    Notes

    • Landon tells Matt about his funny Bonjoro story
    • Landon talks about Docs Fresh, a new Intercom app their about to launch
    • How Matt stair-stepped to Bonjoro through a video insights agency
    • SaaS Virality (Bonjoro videos)
    • How they've grown to multiple millions in revenue without an outbound sales team
    • Workday schedule with kids
    • How they scale support with 60k users
    • Finding talent overseas (ie. Hire with Grit)
    • Bootstrapping vs funding 
    ]]>     Building a fast-growing video-based SaaS (with Matt Barnett, founder at Bonjoro) Matt Barnett, Landon Bennett 00:51:05 Landon talks to Matt Barnett (founder of Bonjoro) about building one of the fastest-growing video-based SaaS products. Matt talks about their journey, growth drivers, supporting 60k users, work schedules with young kids, and how they operate the 20-person business fully remote from Australia. Landon talks to Matt Barnett (founder of Bonjoro) about building one of the fastest-growing video-based SaaS products. Matt talks about their journey, growth drivers, supporting 60k users, work schedules with young kids, and how they operate the 20-person business fully remote from Australia. saas, entrepreneurship, software, video no full 51     33177485-4e45-405e-81d7-c295e59918ca Size of markets, pivots, and funding with Daniel Zarick (founder of Arrows.to) Notes:

    • Daniel Zarick (Founder of Arrows.to)
    • Why it's hard to do a podcast about your business when you're growing a company in a competitive category
    • Learning about the compounding of SaaS with Daniel's Twilio experience (23rd employee)
    • Some markets are a lot bigger than you think
    • Daniel talks about going from bootstrapper to VC-funded with Arrows.to
    • How did you meet all of the high profile angel investors that joined your seed round?
    • Operators as investors
    • The current funding market with valuations dropping
    • What were the first things Daniel spent the money on?
    • Pivoting Arrows to an integration-based product (currently focusing on Hubspot)
    • Narrowing focus for the product and how that allows you to improve your marketing content
    • Marketing assets: Templates and guides (Arrows guide to customer onboarding on Hubspot)
    ]]>     Wed, 11 May 2022 14:50:06 +0000 kyle@madewithgrit.fm (Daniel Zarick, Landon Bennett) https://listen.madewithgrit.fm/episodes/daniel-zarick-arrows-DBE37Ksr Notes:

    • Daniel Zarick (Founder of Arrows.to)
    • Why it's hard to do a podcast about your business when you're growing a company in a competitive category
    • Learning about the compounding of SaaS with Daniel's Twilio experience (23rd employee)
    • Some markets are a lot bigger than you think
    • Daniel talks about going from bootstrapper to VC-funded with Arrows.to
    • How did you meet all of the high profile angel investors that joined your seed round?
    • Operators as investors
    • The current funding market with valuations dropping
    • What were the first things Daniel spent the money on?
    • Pivoting Arrows to an integration-based product (currently focusing on Hubspot)
    • Narrowing focus for the product and how that allows you to improve your marketing content
    • Marketing assets: Templates and guides (Arrows guide to customer onboarding on Hubspot)
    ]]>     Size of markets, pivots, and funding with Daniel Zarick (founder of Arrows.to) Daniel Zarick, Landon Bennett 00:48:47 Landon chats with Daniel Zarick (founder of Arrows.to) about his journey from an early employee at Twilio, to building his own VC-backed business, changing product direction and everything in between. Landon chats with Daniel Zarick (founder of Arrows.to) about his journey from an early employee at Twilio, to building his own VC-backed business, changing product direction and everything in between. made with grit, raising money, saas, arrows.to, customer onboarding on hubspot yes full 50     52a49f03-cb95-4bde-b1a8-2c706173ec99 From bootstrapped solopreneur to raising $2mm with Pete Bernardo of Punchlist Links

    Notes

    • Why raise money vs. continuing to bootstrap?
    • How to get the most out of an accelerator?
    • What were the most interesting startups to come out of Techstars?
    • How to find a co-founder?
    • How did you raise $2mm?
    • "Team, team, team, product"
    • How are you finding great people to hire remotely?
    • Quantifying success by time spent in the product vs. revenue (early on)
    • What are the weirdest use cases you've seen with Punchlist users?
    • How do you sell to agencies?
    • Paying over $20k for the .com and why it's a no-brainer
    ]]>     Fri, 8 Apr 2022 15:01:55 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/from-bootstrapped-solopreneur-to-raising-2mm-with-pete-bernardo-of-punchlist-BLX3EHvr Links

    Notes

    • Why raise money vs. continuing to bootstrap?
    • How to get the most out of an accelerator?
    • What were the most interesting startups to come out of Techstars?
    • How to find a co-founder?
    • How did you raise $2mm?
    • "Team, team, team, product"
    • How are you finding great people to hire remotely?
    • Quantifying success by time spent in the product vs. revenue (early on)
    • What are the weirdest use cases you've seen with Punchlist users?
    • How do you sell to agencies?
    • Paying over $20k for the .com and why it's a no-brainer
    ]]>     From bootstrapped solopreneur to raising $2mm with Pete Bernardo of Punchlist Kyle Conarro 00:49:13 Landon brings Pete Bernardo of Punchlist back on the pod. The last time Pete was on the podcast he was a bootstrapped solopreneur. A couple of years later, he's got a co-founder, run through Techstars accelerator, and raised $2.1mm for his startup, Punchlist. Landon brings Pete Bernardo of Punchlist back on the pod. The last time Pete was on the podcast he was a bootstrapped solopreneur. A couple of years later, he's got a co-founder, run through Techstars accelerator, and raised $2.1mm for his startup, Punchlist. no full 49     e399e097-5d2c-4c4b-b50a-2af0cb63765e 47: Our ex-SaaS is being sold...again! Notes:

    • What it was like to start our business (the hard times)
    • Building out our new home offices
    • A new product: recurring website screenshots
    • Building landing pages before building the product
    • How important is SEO
    • Userfeed/Bump being sold again for a big return in only one year from the initial sale
    • Are SaaS businesses being flipped or used as cashflow entities?
    • If you buy a SaaS what's the optimal length of time before you sell it?
      • Hard to maintain the tech/security overtime
    • Platform risk on things like Intercom or Shopify 

    Links:

    ]]>     Thu, 24 Mar 2022 15:39:22 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/47-our-saas-being-resold-8ZEv2Wr3 Notes:

    • What it was like to start our business (the hard times)
    • Building out our new home offices
    • A new product: recurring website screenshots
    • Building landing pages before building the product
    • How important is SEO
    • Userfeed/Bump being sold again for a big return in only one year from the initial sale
    • Are SaaS businesses being flipped or used as cashflow entities?
    • If you buy a SaaS what's the optimal length of time before you sell it?
      • Hard to maintain the tech/security overtime
    • Platform risk on things like Intercom or Shopify 

    Links:

    ]]>     47: Our ex-SaaS is being sold...again! Kyle Conarro 01:04:32 Landon and Kyle discuss some updates and their ex-SaaS (Userfeed/Bump) being sold on Microacquire by the new owner. Landon and Kyle discuss some updates and their ex-SaaS (Userfeed/Bump) being sold on Microacquire by the new owner. no full 48     98b4cc38-65cb-4da5-9a41-02d2d8873789 46: Sales are officially delegated and we try a new podcast format Notes/Links

    • Ad Reform's first sales without the founders!
    • How soon should a company hire a sales rep?
    • Is the product management role shrinking in a remote-first world?
    • Profit-first as a service
    • Is Facebook crumbling? And is that going to kill small businesses that rely on that growth channel (e.g. DTC brands)?
    • Startup valuations declining alongside public tech company valuations
      • What does this mean for companies that raised at crazy valuations over the past two years? Will they all die?
    • Why Kyle is a weirdo for not watching the Super Bowl
    ]]>     Mon, 28 Feb 2022 15:57:14 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/46-kbWO_i7e Notes/Links

    • Ad Reform's first sales without the founders!
    • How soon should a company hire a sales rep?
    • Is the product management role shrinking in a remote-first world?
    • Profit-first as a service
    • Is Facebook crumbling? And is that going to kill small businesses that rely on that growth channel (e.g. DTC brands)?
    • Startup valuations declining alongside public tech company valuations
      • What does this mean for companies that raised at crazy valuations over the past two years? Will they all die?
    • Why Kyle is a weirdo for not watching the Super Bowl
    ]]>     46: Sales are officially delegated and we try a new podcast format Kyle Conarro 00:51:14 Landon and Kyle discuss delegating sales at Ad Reform, and trying out a new podcast format (Pardon the Interruption style). Landon and Kyle discuss delegating sales at Ad Reform, and trying out a new podcast format (Pardon the Interruption style). no full 47     ccdfb56e-fa14-4227-b7d9-615826a780ce 45: Upping our content game & tech Twitter drama Notes

    ]]>     Thu, 10 Feb 2022 18:49:24 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/45-jQTmX2Tw Notes

    ]]>     45: Upping our content game & tech Twitter drama Kyle Conarro 00:52:10 Landon & Kyle discuss the struggles to come up with new content (especially for the pod), ramping up the content marketing efforts for their SaaS business, and some of the latest tech Twitter drama. Landon & Kyle discuss the struggles to come up with new content (especially for the pod), ramping up the content marketing efforts for their SaaS business, and some of the latest tech Twitter drama. no full 46     56c40c60-e0f1-43d8-862f-bc69efabc18f 44: Planning for 2022, competition in SaaS, and authentic demand Thu, 27 Jan 2022 17:48:30 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/44-planning-for-2022-and-why-b2b-is-like-dating-hBCmvt1Z 44: Planning for 2022, competition in SaaS, and authentic demand Kyle Conarro 01:11:25 Kyle and Landon discuss 2022 planning, talking to as many prospects as possible in the early days, why some entrepreneurs are afraid of rejection, the wave of competition in SaaS, and the different levels of authentic demand. Kyle and Landon discuss 2022 planning, talking to as many prospects as possible in the early days, why some entrepreneurs are afraid of rejection, the wave of competition in SaaS, and the different levels of authentic demand. no full 45 655c7de1-7f0d-4f5e-87c4-3601233830e0 43: The curse is broken Back after a lengthy break, Landon and Kyle discuss Atlanta sports (and the World Series champs), collections, valuations & more.

    Today’s Topics:

    • The Atlanta Braves are World Series champs!?
    • Iterating on and improving new hire onboarding
    • Bookkeeping mania: adding granularity, cleaning things up
    • Micro-acquisitions, Micro PE, and wild valuations
    • Building vs. buying
    • Landon reviews his fancy new espresso machine (and Kyle confuses semi-automatic with Semisonic)

    Links & Resources:

    ]]>     Thu, 25 Nov 2021 01:32:36 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/43-the-curse-is-broken-MdJSOtIh Back after a lengthy break, Landon and Kyle discuss Atlanta sports (and the World Series champs), collections, valuations & more.

    Today’s Topics:

    • The Atlanta Braves are World Series champs!?
    • Iterating on and improving new hire onboarding
    • Bookkeeping mania: adding granularity, cleaning things up
    • Micro-acquisitions, Micro PE, and wild valuations
    • Building vs. buying
    • Landon reviews his fancy new espresso machine (and Kyle confuses semi-automatic with Semisonic)

    Links & Resources:

    ]]>     43: The curse is broken Kyle Conarro 01:13:22 Back after a lengthy break, Landon and Kyle discuss Atlanta sports (and the World Series champs), collections, valuations & more. Back after a lengthy break, Landon and Kyle discuss Atlanta sports (and the World Series champs), collections, valuations & more. no full 44     44aa7ef8-158d-44c1-bda1-d910cfbe3633 42.5: Parenting, productivity, & starting more businesses (part 2) In part two of the conversation, Landon and Kyle discuss experimenting with approaches to building businesses, how much is "enough", and reward and incentive structures as companies grow. They also touch on the current moment: the end of the 20-year American occupation of Afghanistan.

    Today’s Topics:

    • Experimenting with new markets and approaches to building businesses
    • Doubling down vs. autopilot vs. freedom to build other stuff
    • Thinking critically about the end goal to maintain optionality
    • How much is "enough"?
    • How do we build an asset that affords our team a comfortable life + enables us the freedom to work on anything we want to work on
    • Profit-sharing as a simple, shared incentive structure
    • Acknowledging the moment: the difficult and tragic end of the 20-year American occupation of Afghanistan
    • Where do these events fall in the arc of history? (local vs. global optima)
    • Podcast chats as historical markers

    Links & Resources:

    ]]>     Tue, 31 Aug 2021 14:37:32 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/42-parenting-productivity-starting-more-businesses-part-2-UNsD2xIC In part two of the conversation, Landon and Kyle discuss experimenting with approaches to building businesses, how much is "enough", and reward and incentive structures as companies grow. They also touch on the current moment: the end of the 20-year American occupation of Afghanistan.

    Today’s Topics:

    • Experimenting with new markets and approaches to building businesses
    • Doubling down vs. autopilot vs. freedom to build other stuff
    • Thinking critically about the end goal to maintain optionality
    • How much is "enough"?
    • How do we build an asset that affords our team a comfortable life + enables us the freedom to work on anything we want to work on
    • Profit-sharing as a simple, shared incentive structure
    • Acknowledging the moment: the difficult and tragic end of the 20-year American occupation of Afghanistan
    • Where do these events fall in the arc of history? (local vs. global optima)
    • Podcast chats as historical markers

    Links & Resources:

    ]]>     42.5: Parenting, productivity, & starting more businesses (part 2) Kyle Conarro 00:38:42 In part two of the conversation, Landon and Kyle discuss experimenting with approaches to building businesses, how much is "enough", and reward and incentive structures as companies grow. They also touch on the current moment: the end of the 20-year American occupation of Afghanistan. In part two of the conversation, Landon and Kyle discuss experimenting with approaches to building businesses, how much is "enough", and reward and incentive structures as companies grow. They also touch on the current moment: the end of the 20-year American occupation of Afghanistan. no full 43     f2641334-4cc2-4367-b086-8862853cabbc 42: Parenting, productivity, & starting more businesses (part 1) Landon and Kyle chat about parenting, productivity, and new business ideas.

    Today's Topics:

    • A new Ad Reformer! Landon had a baby boy 👶
    • Parenting through a pandemic
    • What could (and would) you do with more time?
    • Deliberately setting aside time for thinking & strategy
    • Productivity, output, efficiency, and leverage
    • The luxury of owning your schedule
    • Experimenting with founder-friendly funding options
    • Micro-acquisitions and the surrounding ecosystem
    • Landon's list of ideas (featuring "something for AWS" 🤣)
    • Exploring new businesses (within constraints)

    Links & Resources:

    ]]>     Wed, 25 Aug 2021 20:40:35 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/42-parenting-productivity-starting-more-businesses-Q3vkJv_E Landon and Kyle chat about parenting, productivity, and new business ideas.

    Today's Topics:

    • A new Ad Reformer! Landon had a baby boy 👶
    • Parenting through a pandemic
    • What could (and would) you do with more time?
    • Deliberately setting aside time for thinking & strategy
    • Productivity, output, efficiency, and leverage
    • The luxury of owning your schedule
    • Experimenting with founder-friendly funding options
    • Micro-acquisitions and the surrounding ecosystem
    • Landon's list of ideas (featuring "something for AWS" 🤣)
    • Exploring new businesses (within constraints)

    Links & Resources:

    ]]>     42: Parenting, productivity, & starting more businesses (part 1) Kyle Conarro 00:42:12 Landon and Kyle chat about parenting, productivity, and new business ideas. Landon and Kyle chat about parenting, productivity, and new business ideas. no full 42     eb4ec79e-8eea-47da-bac7-bb009a729a2e 41: From bootstrapped to venture-funded w/ Derek Homann
  • After bootstrapping Median, why go venture-backed with Workshop?
  • Derek talks about their $3mm seed
  • Easier to raise after some wins
  • What has been different about having capital from the start?
  • Derek talks about some of the marketing strategies that are helping them build up a large following in the HR space
    • Acquired a newsletter for $6k
    • Running ads that point to templates accessed by filling out an email form
      • Hubspot form

    • Links:

    ]]>     Thu, 17 Jun 2021 19:06:27 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/41-from-bootstrapped-to-venture-funded-w-derek-homann-TZsMMaM1
  • After bootstrapping Median, why go venture-backed with Workshop?
  • Derek talks about their $3mm seed
  • Easier to raise after some wins
  • What has been different about having capital from the start?
  • Derek talks about some of the marketing strategies that are helping them build up a large following in the HR space
    • Acquired a newsletter for $6k
    • Running ads that point to templates accessed by filling out an email form
      • Hubspot form

    • Links:

    ]]>     41: From bootstrapped to venture-funded w/ Derek Homann Kyle Conarro 00:47:44 Landon catches up with Derek Homann (Workshop) about going from a bootstrapped business (and exit) to going the venture-backed path with his new startup. Derek goes into some of their marketing strategies that are driving 70 email submissions a day. Landon catches up with Derek Homann (Workshop) about going from a bootstrapped business (and exit) to going the venture-backed path with his new startup. Derek goes into some of their marketing strategies that are driving 70 email submissions a day. no full 41     f85aa459-3a7d-4e08-9580-98203c00e6a6 40: A new hire, outbound sales and finding new use cases for your product Notes:

    • First post-covid vacations
    • New hire running customer operations and freeing Landon up to sell
    • The struggles of handing-off tasks you've owned for years
    • Force testing how the business runs without you
    • What is a customer ops manager?
    • What Landon has been doing on the outbound sales side and how it's going
    • A new product direction/use case that's brought on $100k in ARR in the past few months
      • How to find these opportunities
    • How we're feeling about the Userfeed acquisition six months later 
    • Outbound sales email
      • Copy pointers
      • Industry-based sequences
      • Tactics
      • When email works and when it doesn't
      • How we approached outbound at Rigor (selling to enterprise in a highly competitive incumbent market)
      • Personalization do's and don'ts
      • Why making assumptions in emails work
    • Landon's first seed investment (Grayscale). See episode 15 where we talked to the CEO of Grayscale (Ty) about his business. By the way, they're hiring.

    Links:

     

    ]]>     Wed, 9 Jun 2021 19:16:20 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/40-new-hires-outbound-sales-and-finding-new-use-cases-for-your-product-wrc5V2pa Notes:

    • First post-covid vacations
    • New hire running customer operations and freeing Landon up to sell
    • The struggles of handing-off tasks you've owned for years
    • Force testing how the business runs without you
    • What is a customer ops manager?
    • What Landon has been doing on the outbound sales side and how it's going
    • A new product direction/use case that's brought on $100k in ARR in the past few months
      • How to find these opportunities
    • How we're feeling about the Userfeed acquisition six months later 
    • Outbound sales email
      • Copy pointers
      • Industry-based sequences
      • Tactics
      • When email works and when it doesn't
      • How we approached outbound at Rigor (selling to enterprise in a highly competitive incumbent market)
      • Personalization do's and don'ts
      • Why making assumptions in emails work
    • Landon's first seed investment (Grayscale). See episode 15 where we talked to the CEO of Grayscale (Ty) about his business. By the way, they're hiring.

    Links:

     

    ]]>     40: A new hire, outbound sales and finding new use cases for your product Kyle Conarro 01:07:10 Landon and Kyle discuss their new customer operations hire, force-testing the business by going on vacation, a renewed focus on outbound sales, finding a new use case for their product that has brought on $100k+ new ARR in three months, getting plugged into the tech community when you're remote, and Landon's first seed investment. Landon and Kyle discuss their new customer operations hire, force-testing the business by going on vacation, a renewed focus on outbound sales, finding a new use case for their product that has brought on $100k+ new ARR in three months, getting plugged into the tech community when you're remote, and Landon's first seed investment. no full 40     69b0acf2-6c2c-41db-870c-52eab9b62d79 39: Want to buy our business ideas? Landon and Kyle discuss growth, hiring, and selling business ideas.

    Today's Topics:

    • Getting back in the office
    • Growing revenue by following leads, expanding offerings
    • Hiring for help with customer operations
    • Differentiation vectors: usability, functionality, design, etc.
    • A storefront for business ideas?
    • Coming soon: Made with Grit swag
    ]]>     Thu, 29 Apr 2021 18:54:01 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/39-want-to-buy-our-business-ideas-M_OHOE4s Landon and Kyle discuss growth, hiring, and selling business ideas.

    Today's Topics:

    • Getting back in the office
    • Growing revenue by following leads, expanding offerings
    • Hiring for help with customer operations
    • Differentiation vectors: usability, functionality, design, etc.
    • A storefront for business ideas?
    • Coming soon: Made with Grit swag
    ]]>     39: Want to buy our business ideas? Kyle Conarro 00:59:53 Landon and Kyle discuss growth, hiring, and selling business ideas. Landon and Kyle discuss growth, hiring, and selling business ideas. no full 39     039b0acb-5abb-4450-aac2-1d3e28e41c89 38: We sold one of our businesses Notes:

    • Why did we sell?
    • How did we sell the business?
      • MicroAcquire
      • Managing leads and sharing information with potential buyers
    • How long did it take?
    • What were the terms?
    • What went well and what would we do differently?
    • Why focus is important
    ]]>     Fri, 16 Apr 2021 16:36:52 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/38-we-sold-one-of-our-businesses-xx_DF63q Notes:

    • Why did we sell?
    • How did we sell the business?
      • MicroAcquire
      • Managing leads and sharing information with potential buyers
    • How long did it take?
    • What were the terms?
    • What went well and what would we do differently?
    • Why focus is important
    ]]>     38: We sold one of our businesses Kyle Conarro 01:10:09 Landon and Kyle discuss the sale of one of their SaaS businesses. Landon and Kyle discuss the sale of one of their SaaS businesses. no full 38     0fe95ff4-1001-4892-bf7a-45f8bbb67e18 37: Who has time for Clubhouse? Today's Topics:

    • Clubhouse takes...what is it good for?
    • Update on Landon's stock trading "hobby"
    • What we're drinking
    • New Webflow marketing site launched
    • It's tax time - R&D tax credits & filing services
    • Update on what we're buying: Cocofloss, coffee delivery
    • Landon got a new Apple watch
    • Changing the default music app on iOS
    • We're getting M1 Macbooks

    Links & Resources:

    ]]>     Fri, 26 Feb 2021 09:56:47 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/37-who-has-time-for-clubhouse-KFeF5nOm Today's Topics:

    • Clubhouse takes...what is it good for?
    • Update on Landon's stock trading "hobby"
    • What we're drinking
    • New Webflow marketing site launched
    • It's tax time - R&D tax credits & filing services
    • Update on what we're buying: Cocofloss, coffee delivery
    • Landon got a new Apple watch
    • Changing the default music app on iOS
    • We're getting M1 Macbooks

    Links & Resources:

    ]]>     37: Who has time for Clubhouse? Kyle Conarro 01:08:18 Landon and Kyle share their takes on Clubhouse, what's new at Ad Reform (a new Webflow site!), cool tax services, and an update on some of their DTC products. Landon and Kyle share their takes on Clubhouse, what's new at Ad Reform (a new Webflow site!), cool tax services, and an update on some of their DTC products. no full 37     0d87bc28-85b9-49a2-bf8a-36a16a26143e 36: Tyler Williams on bootstrapping and selling Motion Array for $65 Million Episode Summary

    Tyler Williams on bootstrapping and selling Motion Array for $65 Million. 

    Episode Notes

    Today's Topics:

    • After selling your company for $65mm what was your first purchase?
    • The story on how they sold the business
    • Why they bootstrapped the business
    • What is Motion Array and how did Tyler come up with the idea
    • What move really made the business take off
    • The importance of SEO and why bootstrapped businesses need to find free/cheap distribution channels
    • Venture Studio model 
    • Failure.inc
    • Some ideas he's cooking up for his next venture

    Links & Resources:

    ]]>     Thu, 11 Feb 2021 14:53:36 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/36-tyler-williams-on-bootstrapping-and-selling-motion-array-for-65-million-_v71RwUc Episode Summary

    Tyler Williams on bootstrapping and selling Motion Array for $65 Million. 

    Episode Notes

    Today's Topics:

    • After selling your company for $65mm what was your first purchase?
    • The story on how they sold the business
    • Why they bootstrapped the business
    • What is Motion Array and how did Tyler come up with the idea
    • What move really made the business take off
    • The importance of SEO and why bootstrapped businesses need to find free/cheap distribution channels
    • Venture Studio model 
    • Failure.inc
    • Some ideas he's cooking up for his next venture

    Links & Resources:

    ]]>     36: Tyler Williams on bootstrapping and selling Motion Array for $65 Million Kyle Conarro 01:08:47 Tyler Williams on bootstrapping and selling Motion Array for $65 Million. Tyler Williams on bootstrapping and selling Motion Array for $65 Million. no full 36     3a56cdd4-0266-4971-8146-e72ac515dbf9 35: Pipe financing, crowdfunding, and our latest DTC purchases Today's Topics:

    • A lot of momentum for alt-funding options like Pipe
    • Money is cheaper, with less "baggage" than ever before
    • Marketplace for selling a smaller SaaS is growing
    • Best time ever to be a bootstrapped founder
    • Comparing our march to $1mm ARR vs what it was like getting there in our previous company 5 years ago
    • What we're drinking
    • Recent fancy DTC purchases we've made
    • Made with Grit T-shirt design in the works
    • Regulation changes for crowdfunding

     

    Links & Resources:

    ]]>     Fri, 29 Jan 2021 18:10:54 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/35-pipe-financing-crowdfunding-and-our-latest-dtc-purchases-lRLOym8y Today's Topics:

    • A lot of momentum for alt-funding options like Pipe
    • Money is cheaper, with less "baggage" than ever before
    • Marketplace for selling a smaller SaaS is growing
    • Best time ever to be a bootstrapped founder
    • Comparing our march to $1mm ARR vs what it was like getting there in our previous company 5 years ago
    • What we're drinking
    • Recent fancy DTC purchases we've made
    • Made with Grit T-shirt design in the works
    • Regulation changes for crowdfunding

     

    Links & Resources:

    ]]>     35: Pipe financing, crowdfunding, and our latest DTC purchases Kyle Conarro 00:51:13 Landon and Kyle discuss alternative funding options, why it's the best time ever to be a bootstrapped founder, and their latest DTC product purchases. Landon and Kyle discuss alternative funding options, why it's the best time ever to be a bootstrapped founder, and their latest DTC product purchases. no full 35     feaa8df9-973a-4548-9e7f-cc00dc3cdb8e 34: Profit-sharing, invoice collections and business ideas Today's Topics:

    • Deleting Twitter from phone and using Mailbrew
    • What are we drinking
    • How we performed our first profit share
    • Why invoice collections are a huge pain for a small team
    • Bootstrapped business ideas
    • Made with Grit t-shirts

    Links & Resources:

    ]]>     Tue, 19 Jan 2021 20:07:00 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/profit-sharing-invoice-collections-and-business-ideas-C5rTmjev Today's Topics:

    • Deleting Twitter from phone and using Mailbrew
    • What are we drinking
    • How we performed our first profit share
    • Why invoice collections are a huge pain for a small team
    • Bootstrapped business ideas
    • Made with Grit t-shirts

    Links & Resources:

    ]]>     34: Profit-sharing, invoice collections and business ideas Kyle Conarro 01:11:01 Landon and Kyle discuss running their first profit share, the pain of invoice collections, and some business ideas. Landon and Kyle discuss running their first profit share, the pain of invoice collections, and some business ideas. no full 34     8378eba5-3d68-409a-9431-4eae76943e28 33: Staying in the unsexy niches Landon and Kyle discuss the idea of avoiding popular SaaS markets and give their thoughts on building in public (while sipping on some bourbon & eggnog). They also give their thoughts on some of the recent SaaS acquisitions. 

    Today's Topics Include:

    • Their podcast drinks of choice 
    • Acquisitions of Kustomer (Facebook) & Slack (Salesforce)
    • New product: Bump
    • Building in public? Pros and cons 
      • Learnings are helpful
      • Leads to more competitors
      • More interested in klout instead of business
      • Spending more time showing you're building in public than actually building
      • Many 'open startups' move away from that as they grow
    • Giving a business more time to mature
    • 90% of companies still aren't using cloud-based software
      • These are the unsexy niches

    Links & Resources:

    ]]>     Tue, 8 Dec 2020 14:50:01 +0000 kyle@madewithgrit.fm (Landon Bennett & Kyle Conarro) https://listen.madewithgrit.fm/episodes/33-staying-in-the-unsexy-niches-7RKs0DIA Landon and Kyle discuss the idea of avoiding popular SaaS markets and give their thoughts on building in public (while sipping on some bourbon & eggnog). They also give their thoughts on some of the recent SaaS acquisitions. 

    Today's Topics Include:

    • Their podcast drinks of choice 
    • Acquisitions of Kustomer (Facebook) & Slack (Salesforce)
    • New product: Bump
    • Building in public? Pros and cons 
      • Learnings are helpful
      • Leads to more competitors
      • More interested in klout instead of business
      • Spending more time showing you're building in public than actually building
      • Many 'open startups' move away from that as they grow
    • Giving a business more time to mature
    • 90% of companies still aren't using cloud-based software
      • These are the unsexy niches

    Links & Resources:

    ]]>     33: Staying in the unsexy niches Landon Bennett & Kyle Conarro 01:04:05 Landon and Kyle discuss the idea of avoiding popular SaaS markets and give their thoughts on building in public (while sipping on some bourbon & eggnog). They also give their thoughts on some of the recent SaaS acquisitions. Landon and Kyle discuss the idea of avoiding popular SaaS markets and give their thoughts on building in public (while sipping on some bourbon & eggnog). They also give their thoughts on some of the recent SaaS acquisitions. niche saas, building in public, bootstrapping no full 33     0233fa3e-e18d-48bf-9ab7-ab9c9c27ad81 32: Business bouncing back from COVID dip Landon and Kyle discuss their business bouncing back from the dip they experienced during the beginning of the pandemic. They also discuss their previous company getting acquired by Splunk. 

    Today's Topics Include:

    • Kyle's long absence from the podcast
    • Ad Reform's revenue bouncing back strong after the pandemic dip 
    • Userfeed launch of a new Intercom app: Bump
    • Kyle and Landon's previous employer, Rigor, selling to Splunk for 8-figures
    • US election craziness
    • Kyle and Landon getting new houses and dealing with the moves

    Links & Resources:

    ]]>     Thu, 12 Nov 2020 12:00:00 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/32-bouncing-back-from-covid-19-F3OWuXs_ Landon and Kyle discuss their business bouncing back from the dip they experienced during the beginning of the pandemic. They also discuss their previous company getting acquired by Splunk. 

    Today's Topics Include:

    • Kyle's long absence from the podcast
    • Ad Reform's revenue bouncing back strong after the pandemic dip 
    • Userfeed launch of a new Intercom app: Bump
    • Kyle and Landon's previous employer, Rigor, selling to Splunk for 8-figures
    • US election craziness
    • Kyle and Landon getting new houses and dealing with the moves

    Links & Resources:

    ]]>     32: Business bouncing back from COVID dip Kyle Conarro 00:36:29 Landon and Kyle discuss their business bouncing back from the dip they experienced during the beginning of the pandemic. They also discuss their previous company getting acquired by Splunk. Landon and Kyle discuss their business bouncing back from the dip they experienced during the beginning of the pandemic. They also discuss their previous company getting acquired by Splunk. no full 32     39eda538-3060-4e41-a816-cf50262a822d 31: TJ Muehleman on building global health data software in 2020 Landon and TJ discuss what it's like transitioning from services to products, bootstrapping, selling to NGOs/healthcare, and being motivated by the impact their products have on the world. TJ also talks about how his global health data SaaS is having quite a moment in the year of COVID, sparked by a free tool that tracks Coronavirus data. 

    Today’s Topics:

    • ATL ties
    • Bootstrap or raise?
    • Services to products
    • Building for impact
    • When to cut your losses and move to the next idea or product
    • "Luck is the residue of design"
    • Building a fully remote team
    • Global health data and how COVID has shined a light on the space
    • Covid Mapping Project
    • Selling, contracts, and collections pains in the healthcare industry
    • Profit-sharing and owner distributions

    Links & Resources:

    ]]>     Fri, 9 Oct 2020 18:37:11 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/tj-muehleman-on-building-global-health-data-software-in-2020-8SWHm2VC Landon and TJ discuss what it's like transitioning from services to products, bootstrapping, selling to NGOs/healthcare, and being motivated by the impact their products have on the world. TJ also talks about how his global health data SaaS is having quite a moment in the year of COVID, sparked by a free tool that tracks Coronavirus data. 

    Today’s Topics:

    • ATL ties
    • Bootstrap or raise?
    • Services to products
    • Building for impact
    • When to cut your losses and move to the next idea or product
    • "Luck is the residue of design"
    • Building a fully remote team
    • Global health data and how COVID has shined a light on the space
    • Covid Mapping Project
    • Selling, contracts, and collections pains in the healthcare industry
    • Profit-sharing and owner distributions

    Links & Resources:

    ]]>     31: TJ Muehleman on building global health data software in 2020 Kyle Conarro 01:04:38 Landon and TJ discuss what it's like transitioning from services to products, bootstrapping, selling to NGOs/healthcare, and being motivated by the impact their products have on the world. TJ also talks about how his global health data SaaS is having quite a moment in the year of COVID, sparked by a free tool that tracks Coronavirus data. Landon and TJ discuss what it's like transitioning from services to products, bootstrapping, selling to NGOs/healthcare, and being motivated by the impact their products have on the world. TJ also talks about how his global health data SaaS is having quite a moment in the year of COVID, sparked by a free tool that tracks Coronavirus data. no full 31     a2641f8d-833a-4838-a740-277b5de7afb6 30: Baird Hall on running multiple SaaS products for fun Landon and Baird discuss what it's like starting and running multiple SaaS businesses. Baird's businesses include Wavve, Zubtitles, Duplikit, and Churnkey and are doing over $2mm ARR combined.

    Today’s Topics:

    • Should you build more than one SaaS?
    • One company or multiple?
    • Dealing with support/churn across multiple businesses
    • What's more important: growth or retention?
    • Moneyball approach to prioritization
    • Low effort, high impact
    • Async communication and decision-making

    Links & Resources:

    ]]>     Thu, 1 Oct 2020 13:52:16 +0000 kyle@madewithgrit.fm (Baird Hall, Landon Bennett) https://listen.madewithgrit.fm/episodes/30-baird-hall-on-running-multiple-saas-products-for-fun-AqsI_8Fc Landon and Baird discuss what it's like starting and running multiple SaaS businesses. Baird's businesses include Wavve, Zubtitles, Duplikit, and Churnkey and are doing over $2mm ARR combined.

    Today’s Topics:

    • Should you build more than one SaaS?
    • One company or multiple?
    • Dealing with support/churn across multiple businesses
    • What's more important: growth or retention?
    • Moneyball approach to prioritization
    • Low effort, high impact
    • Async communication and decision-making

    Links & Resources:

    ]]>     30: Baird Hall on running multiple SaaS products for fun Baird Hall, Landon Bennett 00:44:48 Landon and Baird discuss what it's like starting and running multiple SaaS businesses. Baird's businesses include Wavve, Zubtitles, Duplikit, and Churnkey and are doing over $2mm ARR combined. Landon and Baird discuss what it's like starting and running multiple SaaS businesses. Baird's businesses include Wavve, Zubtitles, Duplikit, and Churnkey and are doing over $2mm ARR combined. no full 30     6cbee872-7aeb-4c5c-b0eb-2e8af1a641af 29: Jeff Gardner on his 8-year journey at Intercom Jeff Gardner of Graphy joins Landon and Kyle to discuss his 8-year journey at Intercom. He chats about the early days of the product (he was employee #4), growing a support team from 1 to 100, launching a developer platform, and more.

    Today’s Topics:

    • Intercom pricing (and potential IPO?)
    • Growing support in lockstep with customer growth
    • The evolution of hiring needs as a company scales
    • Being remote in a majority in-person company
    • Going from "we have an API" to "we are a developer platform"
    • Advice for indie developers building on a platform
    • Back to the beginning: moving to Graphy
    • What is customer success?
    • Customers as collaborators on the product journey
    • Thinking in trade-offs

    Links & Resources:

    ]]>     Fri, 31 Jul 2020 15:25:22 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/29-jeff-gardner-on-his-8-year-journey-at-intercom-aXbgGGoq Jeff Gardner of Graphy joins Landon and Kyle to discuss his 8-year journey at Intercom. He chats about the early days of the product (he was employee #4), growing a support team from 1 to 100, launching a developer platform, and more.

    Today’s Topics:

    • Intercom pricing (and potential IPO?)
    • Growing support in lockstep with customer growth
    • The evolution of hiring needs as a company scales
    • Being remote in a majority in-person company
    • Going from "we have an API" to "we are a developer platform"
    • Advice for indie developers building on a platform
    • Back to the beginning: moving to Graphy
    • What is customer success?
    • Customers as collaborators on the product journey
    • Thinking in trade-offs

    Links & Resources:

    ]]>     29: Jeff Gardner on his 8-year journey at Intercom Kyle Conarro 01:07:59 Jeff Gardner of Graphy joins Landon and Kyle to discuss his 8-year journey at Intercom. He chats about the early days of the product (he was employee #4), growing a support team from 1 to 100, launching a developer platform, and more. Jeff Gardner of Graphy joins Landon and Kyle to discuss his 8-year journey at Intercom. He chats about the early days of the product (he was employee #4), growing a support team from 1 to 100, launching a developer platform, and more. no full 29     8ce59fa9-9513-4cbf-87e0-61bd73e10865 28: Derek Homann on perpetual licensing, running multiple SaaS products, & more Landon chats with Derek Homann, co-founder of Median and Workshop, about bootstrapping, working on multiple SaaS products, taking money off the table, and more.

    Today’s Topics:

    • Building SaaS outside Silicon Valley (in Omaha, in Derek's case)
    • Running multiple SaaS products as a small, bootstrapped team
    • Derek's career journey: technical recruiter > customer support > director > founder
    • Latest project: Workshop: Collaborative & Actionable Meetings
    • Jumpstarting a business by building on a platform
    • Taking money off the table with perpetual licensing

    Links & Resources:

    ]]>     Fri, 17 Jul 2020 18:36:18 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/28-derek-homann-perpetual-licensing-multiple-saas-products-lTFQBTAw Landon chats with Derek Homann, co-founder of Median and Workshop, about bootstrapping, working on multiple SaaS products, taking money off the table, and more.

    Today’s Topics:

    • Building SaaS outside Silicon Valley (in Omaha, in Derek's case)
    • Running multiple SaaS products as a small, bootstrapped team
    • Derek's career journey: technical recruiter > customer support > director > founder
    • Latest project: Workshop: Collaborative & Actionable Meetings
    • Jumpstarting a business by building on a platform
    • Taking money off the table with perpetual licensing

    Links & Resources:

    ]]>     28: Derek Homann on perpetual licensing, running multiple SaaS products, & more Kyle Conarro 01:01:22 Landon chats with Derek Homann, co-founder of Median and Workshop, about bootstrapping, working on multiple SaaS products, taking money off the table, and more. Landon chats with Derek Homann, co-founder of Median and Workshop, about bootstrapping, working on multiple SaaS products, taking money off the table, and more. no full 28     48e00a37-dbb7-45d8-878d-456052ab5b6a 27: How the pandemic has impacted revenue + the Facebook ad boycott Kyle and Landon share a company update, then chat about the Facebook ad boycott, stocks, and HEY.

    Today’s Topics:

    • How the pandemic has impacted revenue and growth
    • Paused customers are returning...will that continue?
    • The pain of getting a home loan as a bootstrapper
    • The Facebook ad boycott: meaningful, or just posturing?
    • Investing a little money for fun (and maybe profit)
    • HEY, Basecamp, and DHH's Twitter mastery

    Links & Resources:

    ]]>     Fri, 10 Jul 2020 17:47:16 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/27-how-the-pandemic-has-impacted-revenue-facebook-ad-boycott-5p_eA_fB Kyle and Landon share a company update, then chat about the Facebook ad boycott, stocks, and HEY.

    Today’s Topics:

    • How the pandemic has impacted revenue and growth
    • Paused customers are returning...will that continue?
    • The pain of getting a home loan as a bootstrapper
    • The Facebook ad boycott: meaningful, or just posturing?
    • Investing a little money for fun (and maybe profit)
    • HEY, Basecamp, and DHH's Twitter mastery

    Links & Resources:

    ]]>     27: How the pandemic has impacted revenue + the Facebook ad boycott Kyle Conarro 00:46:22 Kyle and Landon share a company update, then chat about the Facebook ad boycott, stocks, and HEY.com Kyle and Landon share a company update, then chat about the Facebook ad boycott, stocks, and HEY.com no full 27     8f42a4a7-e9e1-4608-94cd-bde503b8b29a 26: Keep shipping Kyle and Landon discuss recent changes to their product development and marketing processes.

    Today’s Topics:

    • The psychological impact of slow growth
    • Objective improvements vs. psychological tricks
    • Balancing commitment and responsiveness
    • Prioritization and execution: Serial process, or concurrent threads?
    • Shipping cadence: Minimizing work-in-progress, maximizing throughput
    • Marketing: one-month-at-a-time, one thing per week
    • Finding rhythm and a sustainable pace

    Links & Resources:

    ]]>     Fri, 26 Jun 2020 11:18:26 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/26-keep-shipping-qyQSVGS7 Kyle and Landon discuss recent changes to their product development and marketing processes.

    Today’s Topics:

    • The psychological impact of slow growth
    • Objective improvements vs. psychological tricks
    • Balancing commitment and responsiveness
    • Prioritization and execution: Serial process, or concurrent threads?
    • Shipping cadence: Minimizing work-in-progress, maximizing throughput
    • Marketing: one-month-at-a-time, one thing per week
    • Finding rhythm and a sustainable pace

    Links & Resources:

    ]]>     26: Keep shipping Kyle Conarro 00:38:54 Kyle and Landon discuss changes to their product development and marketing processes. Kyle and Landon discuss changes to their product development and marketing processes. no full 26     f38df75c-7c83-4f6d-8ceb-296c83c65aed 25: Andy O'Hara on growing an on-demand pediatrics business during a pandemic Kyle chats with Andy O'Hara, a finance guy turned healthcare entrepreneur (and now a self-taught developer). Listen as they discuss Andy's experience growing an on-demand pediatrics business.

    Today’s Topics:

    • The acquisition of Andy’s recent company
    • Learning to code on the job at Chiron Health
    • Building an app simply for an easier dev - and user - experience
    • Andy’s journey building a telemedicine business
    • Deciding against the brick-and-mortar route and building an on-demand pediatrics service
    • What Andy is doing differently with the new company
    • VC-backed and profitable
    • Modern Pediatrics’ roadmap in light of COVID-19
    • Using code and no-code tools together
    • No-code debt

    Links & Resources:

    ]]>     Fri, 12 Jun 2020 14:10:35 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/25-andy-ohara-on-growing-an-on-demand-pediatrics-business-during-a-pandemic-MLYJ5SS3 Kyle chats with Andy O'Hara, a finance guy turned healthcare entrepreneur (and now a self-taught developer). Listen as they discuss Andy's experience growing an on-demand pediatrics business.

    Today’s Topics:

    • The acquisition of Andy’s recent company
    • Learning to code on the job at Chiron Health
    • Building an app simply for an easier dev - and user - experience
    • Andy’s journey building a telemedicine business
    • Deciding against the brick-and-mortar route and building an on-demand pediatrics service
    • What Andy is doing differently with the new company
    • VC-backed and profitable
    • Modern Pediatrics’ roadmap in light of COVID-19
    • Using code and no-code tools together
    • No-code debt

    Links & Resources:

    ]]>     25: Andy O'Hara on growing an on-demand pediatrics business during a pandemic Kyle Conarro 00:51:15 Kyle interviews a former finance guy, turned healthcare entrepreneur, turned developer. Listen as they discuss Andy's experience growing an on-demand pediatrics business. Kyle interviews a former finance guy, turned healthcare entrepreneur, turned developer. Listen as they discuss Andy's experience growing an on-demand pediatrics business. no full 25     41bf1f01-544b-49f7-a892-cbc2970f2a9c 24: Brandon Cummings on launching a non-profit for COVID-19 that impacts thousands of people a week Landon chats with Brandon Cummings about his journey from finance, to tech, to starting a non-profit in Atlanta that feeds 6,000 people per week.

    Today’s Topics:

    • Brandon’s journey from finance, to biz dev, to engineering
    • The demise of Voxa
    • Bootstrapped vs “going big”
    • A detour into data science
    • Going full-time on a side project
    • Taking a new job after COVID-19 shuts down the business
    • Building an open source platform for COVID-19 testing
    • Starting a non-profit to feed hospitality workers during the pandemic
    • Building software and systems to support feeding 6,000 people a week
    • $20 provides 4 family meals. Donate here.

    Links & Resources:

    ]]>     Fri, 15 May 2020 09:00:22 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/24-brandon-cummings-on-launching-a-non-profit-for-covid-19-that-impacts-thousands-of-people-a-week-nUdGLvGc Landon chats with Brandon Cummings about his journey from finance, to tech, to starting a non-profit in Atlanta that feeds 6,000 people per week.

    Today’s Topics:

    • Brandon’s journey from finance, to biz dev, to engineering
    • The demise of Voxa
    • Bootstrapped vs “going big”
    • A detour into data science
    • Going full-time on a side project
    • Taking a new job after COVID-19 shuts down the business
    • Building an open source platform for COVID-19 testing
    • Starting a non-profit to feed hospitality workers during the pandemic
    • Building software and systems to support feeding 6,000 people a week
    • $20 provides 4 family meals. Donate here.

    Links & Resources:

    ]]>     24: Brandon Cummings on launching a non-profit for COVID-19 that impacts thousands of people a week Kyle Conarro 00:51:39 Landon chats with Brandon Cummings about his journey from finance, to tech, to starting a non-profit in Atlanta that feeds 6,000 people per week. Landon chats with Brandon Cummings about his journey from finance, to tech, to starting a non-profit in Atlanta that feeds 6,000 people per week. no full 24     1c23cd33-9adf-4d64-bb88-8176af1eb26b 23: Do's and don'ts of B2B customer support Landon & Kyle have a heated discussion about B2B customer support.

    Today’s Topics:

    • We got the PPP loan!
    • Decided not to run for president
    • What we’ve learned about B2B SaaS support
    • Stop calling them support “tickets”
    • Live chat isn’t the problem
    • Choosing to be opinionated about customer feedback management
    • Don’t make your customers do all the work
    • Why you should be collecting customer feedback from the beginning

    Links & Resources:

    ]]>     Fri, 8 May 2020 09:43:57 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/23-dos-and-donts-of-b2b-customer-support-0PTgALaG Landon & Kyle have a heated discussion about B2B customer support.

    Today’s Topics:

    • We got the PPP loan!
    • Decided not to run for president
    • What we’ve learned about B2B SaaS support
    • Stop calling them support “tickets”
    • Live chat isn’t the problem
    • Choosing to be opinionated about customer feedback management
    • Don’t make your customers do all the work
    • Why you should be collecting customer feedback from the beginning

    Links & Resources:

    ]]>     23: Do's and don'ts of B2B customer support Kyle Conarro 00:46:49 Landon & Kyle have a heated discussion about B2B customer support. Landon & Kyle have a heated discussion about B2B customer support. no full 23     e8f127dc-1dff-46ae-8569-e920dd8c91cd 22: What we'd do differently... Today’s Topics:
    • Kept up all night by…the dog
    • What we’re working on
    • New podcast idea
    • Handling subscription pause requests due to COVID-19
    • Automating payroll
    • Virtual coffee with the founder of a new SaaS
    • Looking back at the inflection points for Ad Reform
    • Trying to monetize free software
    • What we would have done differently if we started the business today
    • Iterative billing strategies
    • Joe Rogan and UFOs

    Links & Resources:

    ]]>     Fri, 1 May 2020 09:07:16 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/22-what-wed-do-differently-JxzCmeGD Today’s Topics:
    • Kept up all night by…the dog
    • What we’re working on
    • New podcast idea
    • Handling subscription pause requests due to COVID-19
    • Automating payroll
    • Virtual coffee with the founder of a new SaaS
    • Looking back at the inflection points for Ad Reform
    • Trying to monetize free software
    • What we would have done differently if we started the business today
    • Iterative billing strategies
    • Joe Rogan and UFOs

    Links & Resources:

    ]]>     22: What we'd do differently... Kyle Conarro 00:41:56 Kyle and Landon discuss what they would do differently if they were to start again. Kyle and Landon discuss what they would do differently if they were to start again. no full 22     96fc1da4-b2e7-4b54-9a6b-bf9284be07b6 21: Distant socializing Kyle ventures back to the office to water the plants, Landon has been researching note-taking apps, and the governor of Georgia is reopening bowling alleys.

    Today’s Topics:

    • An update on the COVID-19 life and distant socializing
    • Georgia ignoring the stats to reopen gyms, restaurants, massage parlors
    • Bowling alley conspiracies
    • Note taking apps for the iPad
    • Ad Reform’s cash situation and the hot new trend in SaaS: Subscription pausing
    • How the businesses have been impacted

    Links & Resources:

    ]]>     Fri, 24 Apr 2020 09:00:10 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/21-distant-socializing-5bqN_jGZ Kyle ventures back to the office to water the plants, Landon has been researching note-taking apps, and the governor of Georgia is reopening bowling alleys.

    Today’s Topics:

    • An update on the COVID-19 life and distant socializing
    • Georgia ignoring the stats to reopen gyms, restaurants, massage parlors
    • Bowling alley conspiracies
    • Note taking apps for the iPad
    • Ad Reform’s cash situation and the hot new trend in SaaS: Subscription pausing
    • How the businesses have been impacted

    Links & Resources:

    ]]>     21: Distant socializing Kyle Conarro 00:32:46 Kyle ventures back to the office to water the plants, Landon has been researching note-taking apps, and the governor of Georgia is reopening bowling alleys. Kyle ventures back to the office to water the plants, Landon has been researching note-taking apps, and the governor of Georgia is reopening bowling alleys. no full 21     b846fa79-41a5-4f6b-a897-58d4c12b2075 20: Remote collaboration and communication Landon and Kyle talk about the strategies and (many, many) tools they use (and have tried out) to collaborate remotely on work.

    Today’s Topics:

    • COVID-19 drinking game (the new normal)
    • All we can do is keep moving forward
    • Blood-sucking sales reps
    • How our team collaborates remotely from all over the world
    • Using Slack only for what it's good for
    • Our async-first workflow and why it's better than the alternative
    • Knowing what communication goes where
    • Using Loom and Soapbox for async video communication

    Links & Resources:

    ]]>     Fri, 17 Apr 2020 09:00:06 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/20-remote-collaboration-and-communication-qm0rPQqT Landon and Kyle talk about the strategies and (many, many) tools they use (and have tried out) to collaborate remotely on work.

    Today’s Topics:

    • COVID-19 drinking game (the new normal)
    • All we can do is keep moving forward
    • Blood-sucking sales reps
    • How our team collaborates remotely from all over the world
    • Using Slack only for what it's good for
    • Our async-first workflow and why it's better than the alternative
    • Knowing what communication goes where
    • Using Loom and Soapbox for async video communication

    Links & Resources:

    ]]>     20: Remote collaboration and communication Kyle Conarro 00:43:51 Landon and Kyle talk about the strategies and (many, many) tools they've tried (and the ones they actually use) to collaborate as a distributed team. Landon and Kyle talk about the strategies and (many, many) tools they've tried (and the ones they actually use) to collaborate as a distributed team. no full 20     89aa76a2-0c89-45d8-a0d6-ea5081907af3 19: How we're dealing with COVID-19 Kyle and Landon reflect on how fast things have changed, how COVID-19 has affected the team so far, and how running the companies conservatively has ultimately paid off.

    Today’s Topics:

    • A break from podcasting because of "you know what"
    • The emotional phases of a pandemic
    • How our remote team has been affected
    • Building a no-code app to keep track of COVID-19 cases where our different team members live
    • Globally united for better or for worse
    • Where the business stands from a cash standpoint
    • Providing extra financial support to our team
    • Shifting gears from growth to sustainability
    • Cutting tech costs by requesting deferred payments and or discounts
    • Applying for government loans
    • How running a business conservatively has paid off
    • In a twitter battle with a journalist

    Links & Resources:

    ]]>     Fri, 10 Apr 2020 09:00:05 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/19-how-were-dealing-with-covid-19-EBDeGQre Kyle and Landon reflect on how fast things have changed, how COVID-19 has affected the team so far, and how running the companies conservatively has ultimately paid off.

    Today’s Topics:

    • A break from podcasting because of "you know what"
    • The emotional phases of a pandemic
    • How our remote team has been affected
    • Building a no-code app to keep track of COVID-19 cases where our different team members live
    • Globally united for better or for worse
    • Where the business stands from a cash standpoint
    • Providing extra financial support to our team
    • Shifting gears from growth to sustainability
    • Cutting tech costs by requesting deferred payments and or discounts
    • Applying for government loans
    • How running a business conservatively has paid off
    • In a twitter battle with a journalist

    Links & Resources:

    ]]>     19: How we're dealing with COVID-19 Kyle Conarro 00:35:21 Kyle and Landon reflect on how fast things have changed, how COVID-19 has affected the team so far, and how running the companies conservatively has ultimately paid off. Kyle and Landon reflect on how fast things have changed, how COVID-19 has affected the team so far, and how running the companies conservatively has ultimately paid off. no full 19     d0e37143-8c64-4a7b-a0e1-fb6cf0fc3199 18: Payroll for remote teams, enterprise sales & more Landon and Kyle talk about the struggles of hiring a remote international team while still building a product and moving bigger deals forward.

    Today’s Topics:

    • Kyle and Landon chat about what they’ve been doing lately
    • Challenges that come with hiring remote international staff
    • Discovering unnoticed fees when paying internationally with Bank of America
    • R&D tax credit
    • Feeling overwhelmed when day to day work takes a back seat
    • What kind of things you need to know about and ask when it comes to making bigger deals

    Links & Resources:

    ]]>     Fri, 6 Mar 2020 11:00:10 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/18-payroll-for-remote-teams-enterprise-sales-more-B4CJUqXn Landon and Kyle talk about the struggles of hiring a remote international team while still building a product and moving bigger deals forward.

    Today’s Topics:

    • Kyle and Landon chat about what they’ve been doing lately
    • Challenges that come with hiring remote international staff
    • Discovering unnoticed fees when paying internationally with Bank of America
    • R&D tax credit
    • Feeling overwhelmed when day to day work takes a back seat
    • What kind of things you need to know about and ask when it comes to making bigger deals

    Links & Resources:

    ]]>     18: Payroll for remote teams, enterprise sales & more Kyle Conarro 00:40:54 Landon and Kyle talk about the struggles of hiring a remote international team while still building a product and moving bigger deals forward. Landon and Kyle talk about the struggles of hiring a remote international team while still building a product and moving bigger deals forward. no full 18     6723c861-5826-4d74-aab7-66d6c0d89ccd 17: Punchlist with Pete Bernardo Kyle talks to Pete Bernardo about leaving agency life and starting Punchlist

    Today’s Topics:

    • Our second guest Pete Bernardo
    • What is Punchlist
    • The problem that Punchlist is solving for agencies and businesses
    • Naming Punchlist
    • Starting as a solo-founder and bring people in later
    • Past businesses & co-founder fallouts
    • Rolling out new pricing through in-person conversations to get feedback
    • The technical implications of a pricing change toward teams
    • Focusing on annual deals

    Links & Resources:

    ]]>     Fri, 21 Feb 2020 10:00:02 +0000 kyle@madewithgrit.fm (Pete Bernardo, Kyle Conarro) https://listen.madewithgrit.fm/episodes/17-punchlist-w-pete-bernardo-aDRTcm_V Kyle talks to Pete Bernardo about leaving agency life and starting Punchlist

    Today’s Topics:

    • Our second guest Pete Bernardo
    • What is Punchlist
    • The problem that Punchlist is solving for agencies and businesses
    • Naming Punchlist
    • Starting as a solo-founder and bring people in later
    • Past businesses & co-founder fallouts
    • Rolling out new pricing through in-person conversations to get feedback
    • The technical implications of a pricing change toward teams
    • Focusing on annual deals

    Links & Resources:

    ]]>     17: Punchlist with Pete Bernardo Pete Bernardo, Kyle Conarro 00:37:46 Kyle talks to Pete Bernardo about leaving agency life and starting Punchlist Kyle talks to Pete Bernardo about leaving agency life and starting Punchlist no full 17     7c9905d9-00fb-4716-a46b-d2dc50269719 16: Tax filing for startups It’s that time of year again: Tax season. Landon & Kyle talk about what they’ve learned (or haven't) about accounting for startups over the years.

    Today’s Topics:

    • Doing the boring stuff (taxes, bookkeeping, booking flights, etc.)
    • Stuff you should leave until you’re actually making money
    • Got ourselves a bookkeeper
    • Using a product-ized service for filing taxes
    • Another benefit to being apart of an incubator like TinySeed
    • Our new accounting membership business
    • Ramping up the new head of product for Userfeed

    Links & Resources:

    ]]>     Fri, 14 Feb 2020 10:00:18 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/16-tax-filing-for-startups-o88hzgAs It’s that time of year again: Tax season. Landon & Kyle talk about what they’ve learned (or haven't) about accounting for startups over the years.

    Today’s Topics:

    • Doing the boring stuff (taxes, bookkeeping, booking flights, etc.)
    • Stuff you should leave until you’re actually making money
    • Got ourselves a bookkeeper
    • Using a product-ized service for filing taxes
    • Another benefit to being apart of an incubator like TinySeed
    • Our new accounting membership business
    • Ramping up the new head of product for Userfeed

    Links & Resources:

    ]]>     16: Tax filing for startups Kyle Conarro 00:32:48 It’s that time of year again: Tax season. Landon & Kyle talk about what they’ve learned (or haven't) about accounting for startups over the years. It’s that time of year again: Tax season. Landon & Kyle talk about what they’ve learned (or haven't) about accounting for startups over the years. no full 16     03f96531-c8a9-49a8-9074-07a0f498a1b4 15: Grayscale: From non-technical founder to six-figure revenues Landon sits down with Ty Abernethy, Co-Founder and CEO of Grayscale to discuss getting to $60K ARR with an MVP, getting blacklisted for sending too many outbound sales emails, and VC vs Bootstrapping.

    Today’s Topics:

    • How Landon and Ty met at a strangely-named entreprenuer meetup
    • Grayscale’s 30-second elevator pitch
    • Accidentally naming Ty’s company after a disease
    • Coming up with the initial idea
    • Getting to $60K ARR with an MVP
    • Finding a co-founder
    • Burned by too much funding too early in a recent business
    • Outbound sales and partnerships
    • How to get your domain blacklisted (and then fix it)
    • The hardest part about running a business
    • Taking the team out for drinks
    • Digital detox

    Links & Resources:

    ]]>     Fri, 7 Feb 2020 10:00:05 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/15-grayscale-from-non-technical-founder-to-six-figure-revenues-OR95lWCv Landon sits down with Ty Abernethy, Co-Founder and CEO of Grayscale to discuss getting to $60K ARR with an MVP, getting blacklisted for sending too many outbound sales emails, and VC vs Bootstrapping.

    Today’s Topics:

    • How Landon and Ty met at a strangely-named entreprenuer meetup
    • Grayscale’s 30-second elevator pitch
    • Accidentally naming Ty’s company after a disease
    • Coming up with the initial idea
    • Getting to $60K ARR with an MVP
    • Finding a co-founder
    • Burned by too much funding too early in a recent business
    • Outbound sales and partnerships
    • How to get your domain blacklisted (and then fix it)
    • The hardest part about running a business
    • Taking the team out for drinks
    • Digital detox

    Links & Resources:

    ]]>     15: Grayscale: From non-technical founder to six-figure revenues Kyle Conarro 00:38:35 Landon sits down with Ty Abernethy, Co-Founder and CEO of Grayscale to discuss getting to $60K ARR with an MVP, getting blacklisted for sending too many outbound sales emails, and VC vs Bootstrapping. Landon sits down with Ty Abernethy, Co-Founder and CEO of Grayscale to discuss getting to $60K ARR with an MVP, getting blacklisted for sending too many outbound sales emails, and VC vs Bootstrapping. no full 15     8a5b1c29-cb7d-4c8d-888c-ef11cf318c56 14: A big announcement about the future of Userfeed Landon and Kyle discuss the hard questions they've had to ask about the fate of Userfeed. As well as the conclusion they've finally come to.

    Today’s Topics:

    • Struggle to run two businesses without neglecting one
    • Weighing the options for Userfeed
    • The decision we’ve landed on
    • What’s next
    • The loss of a hero

    Links & Resources:

    ]]>     Fri, 31 Jan 2020 10:00:24 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/14-a-big-announcement-about-the-future-of-userfeed-MXCjVh2M Landon and Kyle discuss the hard questions they've had to ask about the fate of Userfeed. As well as the conclusion they've finally come to.

    Today’s Topics:

    • Struggle to run two businesses without neglecting one
    • Weighing the options for Userfeed
    • The decision we’ve landed on
    • What’s next
    • The loss of a hero

    Links & Resources:

    ]]>     14: A big announcement about the future of Userfeed Kyle Conarro 00:31:29 Landon and Kyle discuss the hard questions they've had to ask about the fate of Userfeed. As well as the conclusion they've finally come to. Landon and Kyle discuss the hard questions they've had to ask about the fate of Userfeed. As well as the conclusion they've finally come to. yes full 14     c072c4ee-b4aa-4083-8bc3-f431bf3ec529 13: Reaping the benefits of content marketing over time Landon and Kyle prepare for an Atlanta Hawks game while chatting about dev emergencies, content marketing, and tricks for LinkedIn outreach.

    Today’s Topics:

    • Our first remote episode!
    • A small emergency on the engineering side
    • Even accountants don’t like accounting
    • Using StoryChief for content marketing using keyword research and SEO
    • Repurposing blog posts
    • Should we use Webflow?
    • How we do LinkedIn outreach

    Links & Resources:

    ]]>     Fri, 24 Jan 2020 10:00:02 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/13-reaping-the-benefits-of-content-marketing-over-time-ARz6KUrt Landon and Kyle prepare for an Atlanta Hawks game while chatting about dev emergencies, content marketing, and tricks for LinkedIn outreach.

    Today’s Topics:

    • Our first remote episode!
    • A small emergency on the engineering side
    • Even accountants don’t like accounting
    • Using StoryChief for content marketing using keyword research and SEO
    • Repurposing blog posts
    • Should we use Webflow?
    • How we do LinkedIn outreach

    Links & Resources:

    ]]>     13: Reaping the benefits of content marketing over time Kyle Conarro 00:24:16 Landon and Kyle prepare for an Atlanta Hawks game while chatting about dev emergencies, content marketing, and tricks for LinkedIn outreach. Landon and Kyle prepare for an Atlanta Hawks game while chatting about dev emergencies, content marketing, and tricks for LinkedIn outreach. no full 13     1a15d68f-4d62-4a38-9c31-cadc38dc0b9e 12: Finding focus while wearing lots of hats As Ad Reform continues to grow, Kyle and Landon talk about the tools and tactics they are using to stay focused on the priorities.

    Today’s Topics:

    • Our most popular episode yet
    • We’re killing it! Or so it seems?
    • Can’t get back into a groove after the holidays
    • Learning to balance a growing list of priorities
    • Tools for staying productive
    • When should the founders stop providing full-time support?

    Links & Resources:

    • Rescue Time - Automatically tracks & categorizes the websites you visit and time spent
    • HeyFocus - Website and application blocker for MacOS
    • StatusHero - Automated Stand-ups, Reports, and Insights for Software Teams
    ]]>     Fri, 17 Jan 2020 11:00:09 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/12-finding-focus-while-wearing-lots-of-hats-p9Fu5Ypu As Ad Reform continues to grow, Kyle and Landon talk about the tools and tactics they are using to stay focused on the priorities.

    Today’s Topics:

    • Our most popular episode yet
    • We’re killing it! Or so it seems?
    • Can’t get back into a groove after the holidays
    • Learning to balance a growing list of priorities
    • Tools for staying productive
    • When should the founders stop providing full-time support?

    Links & Resources:

    • Rescue Time - Automatically tracks & categorizes the websites you visit and time spent
    • HeyFocus - Website and application blocker for MacOS
    • StatusHero - Automated Stand-ups, Reports, and Insights for Software Teams
    ]]>     12: Finding focus while wearing lots of hats Kyle Conarro 00:28:20 As Ad Reform continues to grow, Kyle and Landon talk about the tools and tactics they are using to stay focused on the priorities. As Ad Reform continues to grow, Kyle and Landon talk about the tools and tactics they are using to stay focused on the priorities. no full 12     18ac1e15-8e64-4662-87ff-fbac05c22ab6 11: TinySeed - Grappling with an offer Kyle and Landon reflect back on a funding offer from their dream accelerator and wrestle with whether or not they made the right decision...

    Today’s Topics:

    • An offer from our dream accelerator
    • Sudden influx in cash
    • At what point does it no longer make sense to take funding?
    • Things to factor in when considering funding (VC or otherwise)

    Links & Resources:

    ]]>     Fri, 10 Jan 2020 10:08:09 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/11-tinyseed-grappling-with-an-offer-jiEQD8uq Kyle and Landon reflect back on a funding offer from their dream accelerator and wrestle with whether or not they made the right decision...

    Today’s Topics:

    • An offer from our dream accelerator
    • Sudden influx in cash
    • At what point does it no longer make sense to take funding?
    • Things to factor in when considering funding (VC or otherwise)

    Links & Resources:

    ]]>     11: TinySeed - Grappling with an offer Kyle Conarro 00:31:51 Kyle and Landon reflect back on a funding offer from their dream accelerator and wrestle with whether or not they made the right decision... Kyle and Landon reflect back on a funding offer from their dream accelerator and wrestle with whether or not they made the right decision... no full 11     9224b34a-5e67-4e0c-8917-6d8a55b7431d 10: Funding, hiring, benefits, projections & more Notes

    After a few weeks off, Kyle and Landon return to chat about what they've been up to: hiring, funding, benefits, projections, and more...

    Today’s Topics:

    • An opportunistic hire appears (and then disappears)
    • Funding offers on the table
    • Projecting profit and burn
    • The power of the annual prepay (free working capital!)

    Links & Resources:

    ]]>     Fri, 20 Dec 2019 09:36:45 +0000 kyle@madewithgrit.fm (Kyle Conarro) https://listen.madewithgrit.fm/episodes/10-funding-hiring-benefits-projections-more-N_FUoCDA Notes

    After a few weeks off, Kyle and Landon return to chat about what they've been up to: hiring, funding, benefits, projections, and more...

    Today’s Topics:

    • An opportunistic hire appears (and then disappears)
    • Funding offers on the table
    • Projecting profit and burn
    • The power of the annual prepay (free working capital!)

    Links & Resources:

    ]]>     10: Funding, hiring, benefits, projections & more Kyle Conarro 00:30:58 After a few weeks off, Kyle and Landon return to chat about what they've been up to: hiring, funding, benefits, projections, and more... After a few weeks off, Kyle and Landon return to chat about what they've been up to: hiring, funding, benefits, projections, and more... no full 10     78c27e2e-2634-4b6d-959e-b55bbc6eda23 9: Staying connected as we grow - the human side of remote teams Landon and Kyle chat about the human side of a remote team, keeping people connected, and adding a monthly "investor" letter into the mix.

    Today’s Topics:

    • Kyle working on back-end upgrades (i.e. Rails)
    • Staying connected as a remote team
    • Monthly "investor" letters
    • Landon going vegetarian (for now)

    Links & Resources:

    ]]>     Mon, 18 Nov 2019 21:25:51 +0000 kyle@madewithgrit.fm (Landon Bennett, Kyle Conarro) https://listen.madewithgrit.fm/episodes/9-staying-connected-as-we-grow-the-human-side-of-remote-teams-Tlrj_Zpl Landon and Kyle chat about the human side of a remote team, keeping people connected, and adding a monthly "investor" letter into the mix.

    Today’s Topics:

    • Kyle working on back-end upgrades (i.e. Rails)
    • Staying connected as a remote team
    • Monthly "investor" letters
    • Landon going vegetarian (for now)

    Links & Resources:

    ]]>     9: Staying connected as we grow - the human side of remote teams Landon Bennett, Kyle Conarro 00:33:33 Landon and Kyle chat about the human side of a remote team, keeping people connected, and adding a monthly "investor" letter into the mix. Landon and Kyle chat about the human side of a remote team, keeping people connected, and adding a monthly "investor" letter into the mix. atlanta, saas, software, bootstrap no full 9     92574424-0ebd-4513-a70d-6e5f01189250 8: Wearing the sales hat + tick-tocking between products Kyle and Landon discuss Ad Reform growth, sales, tick-tock development, and more.

    Today’s Topics:

    • Finding time to work (and record, and sleep)
    • Ads still working (driving leads, trials, and revenue)
    • Landon getting back in sales mode (custom deals, procurement, and more)
    • Tick-tocking between 2 products
    • Moving to a hosted website provider to make it easier to experiment (with messaging, pricing, etc.)

    Links & Resources:

    ]]>     Mon, 11 Nov 2019 20:42:28 +0000 kyle@madewithgrit.fm (Kyle Conarro, Landon Bennett) https://listen.madewithgrit.fm/episodes/8-wearing-the-sales-hat-tick-tocking-between-products-Q9Xg8ua6 Kyle and Landon discuss Ad Reform growth, sales, tick-tock development, and more.

    Today’s Topics:

    • Finding time to work (and record, and sleep)
    • Ads still working (driving leads, trials, and revenue)
    • Landon getting back in sales mode (custom deals, procurement, and more)
    • Tick-tocking between 2 products
    • Moving to a hosted website provider to make it easier to experiment (with messaging, pricing, etc.)

    Links & Resources:

    ]]>     8: Wearing the sales hat + tick-tocking between products Kyle Conarro, Landon Bennett 00:37:22 Kyle and Landon discuss Ad Reform growth, sales, tick-tock development, and more. Kyle and Landon discuss Ad Reform growth, sales, tick-tock development, and more. atlanta, startups, software, bootstrap no full 8     c71717ae-3484-4420-88e5-4e7fe670f23c 7: Keeping perspective on a down week Kyle and Landon try to keep things in perspective after a down week.

    Today’s Topics:

    • Restricting feature access: Hard limits vs. soft limits
    • Userfeed challenges: Churn, slow activation, messaging
    • Revamping a marketing site: Wholesale vs. step-wise
    • Reinvesting in growth

    Links & Resources:

    ]]>     Mon, 28 Oct 2019 17:06:33 +0000 kyle@madewithgrit.fm (Landon Bennett, Kyle Conarro) https://listen.madewithgrit.fm/episodes/7-keeping-perspective-on-a-down-week-u2zD3aL9 Kyle and Landon try to keep things in perspective after a down week.

    Today’s Topics:

    • Restricting feature access: Hard limits vs. soft limits
    • Userfeed challenges: Churn, slow activation, messaging
    • Revamping a marketing site: Wholesale vs. step-wise
    • Reinvesting in growth

    Links & Resources:

    ]]>     7: Keeping perspective on a down week Landon Bennett, Kyle Conarro 00:37:45 Kyle and Landon try to keep things in perspective after a down week. Kyle and Landon try to keep things in perspective after a down week. atlanta, saas, software, bootstrap no full 7     0528572a-6aaf-4cf6-a452-184c132a2fb3 6: Babies and bootstrapping After missing a week, Kyle and Landon return to chat about babies, family, and the personal side of bootstrapping.

    Today’s Topics:

    • Kyle is a two-time dad! What's it like so far with two daughters under two?
    • Landon holdin' it down while Kyle's out. What's different this time around?
    • An update on the advertising efforts: it's paying off so far!
    • Kyle ditches a contract development opportunity

    Links & Resources:

    ]]>     Tue, 22 Oct 2019 15:15:48 +0000 kyle@madewithgrit.fm (Landon Bennett, Kyle Conarro) https://listen.madewithgrit.fm/episodes/6-babies-and-bootstrapping-qCgo0EKY After missing a week, Kyle and Landon return to chat about babies, family, and the personal side of bootstrapping.

    Today’s Topics:

    • Kyle is a two-time dad! What's it like so far with two daughters under two?
    • Landon holdin' it down while Kyle's out. What's different this time around?
    • An update on the advertising efforts: it's paying off so far!
    • Kyle ditches a contract development opportunity

    Links & Resources:

    ]]>     6: Babies and bootstrapping Landon Bennett, Kyle Conarro 00:28:39 After missing a week, Kyle and Landon return to chat about babies, family, and the personal side of bootstrapping. After missing a week, Kyle and Landon return to chat about babies, family, and the personal side of bootstrapping. saas, bootstrap no full 6     236b2b45-5583-4551-b60d-b7eb1d63670a 5: Manual vs. self-serve onboarding Kyle and Landon discuss the idea of making their onboarding process more manual. Could a concierge onboarding service improve activation?

    Today’s Topics:

    • Atlanta sports sidebar
    • Manual vs. self-serve onboarding
    • Concierge onboarding to improve activation
    • Qualification steps for prospective customers
    • Kyle is (almost) a two-time dad

    Links & Resources:

    ]]>     Mon, 7 Oct 2019 08:15:01 +0000 kyle@madewithgrit.fm (Landon Bennett, Kyle Conarro) https://listen.madewithgrit.fm/episodes/5-manual-vs-self-serve-onboarding-beeXkefc Kyle and Landon discuss the idea of making their onboarding process more manual. Could a concierge onboarding service improve activation?

    Today’s Topics:

    • Atlanta sports sidebar
    • Manual vs. self-serve onboarding
    • Concierge onboarding to improve activation
    • Qualification steps for prospective customers
    • Kyle is (almost) a two-time dad

    Links & Resources:

    ]]>     5: Manual vs. self-serve onboarding Landon Bennett, Kyle Conarro 00:36:34 Kyle and Landon discuss the idea of making their onboarding process more manual. Could a concierge onboarding service improve activation? Kyle and Landon discuss the idea of making their onboarding process more manual. Could a concierge onboarding service improve activation? saas, onboarding, bootstrap no full 5     c193e3ca-90ad-48c9-9fcd-ec49e42568a0 4: Rolling out a new feature: beta testing, communicating, and launching So it's time to roll out a new feature. What's the process? Kyle and Landon share how they do it: from identifying beta testers to closing the loop with stakeholders.

    Today’s Topics:

    • Landon played golf (badly)
    • What's typical for SaaS product announcements
    • Feature flags for testing in production
    • Identifying candidates for beta
    • Personalizing your product updates

    Links & Resources:

    ]]>     Mon, 30 Sep 2019 08:15:09 +0000 kyle@madewithgrit.fm (Kyle Conarro, Landon Bennett) https://listen.madewithgrit.fm/episodes/4-rolling-out-a-new-feature-sBujmqQa So it's time to roll out a new feature. What's the process? Kyle and Landon share how they do it: from identifying beta testers to closing the loop with stakeholders.

    Today’s Topics:

    • Landon played golf (badly)
    • What's typical for SaaS product announcements
    • Feature flags for testing in production
    • Identifying candidates for beta
    • Personalizing your product updates

    Links & Resources:

    ]]>     4: Rolling out a new feature: beta testing, communicating, and launching Kyle Conarro, Landon Bennett 00:37:10 Kyle and Landon share how they roll out new features: from identifying beta testers to closing the loop with stakeholders Kyle and Landon share how they roll out new features: from identifying beta testers to closing the loop with stakeholders no full 4     edbb20f7-a660-4ad2-91b4-1e6e923ab180 3: Our foray into advertising (plus: how much is enough?) In this episode, Kyle and Landon discuss their foray into advertising. They also discuss "how much is enough?", the much-discussed topic recently on bootstrapped Twitter (is that a thing?).

    Today’s Topics:

    Links & Resources:

    ]]>     Mon, 23 Sep 2019 08:15:01 +0000 kyle@madewithgrit.fm (Kyle Conarro, Landon Bennett) https://listen.madewithgrit.fm/episodes/3-our-foray-into-advertising-plus-how-much-is-enough-8KPsTioR In this episode, Kyle and Landon discuss their foray into advertising. They also discuss "how much is enough?", the much-discussed topic recently on bootstrapped Twitter (is that a thing?).

    Today’s Topics:

    Links & Resources:

    ]]>     3: Our foray into advertising (plus: how much is enough?) Kyle Conarro, Landon Bennett 00:34:42 In this episode, Kyle and Landon discuss their foray into advertising. They also discuss "how much is enough?", the much-discussed topic recently on bootstrapped Twitter (is that a thing?). In this episode, Kyle and Landon discuss their foray into advertising. They also discuss "how much is enough?", the much-discussed topic recently on bootstrapped Twitter (is that a thing?). saas, bootstrap no full 3     093f8d3c-4da7-4ec0-9ca6-0b0be95c46a4 2: Talk to your customers In this episode, Kyle and Landon discuss the importance of talking to customers.

    Today’s Topics:

    • Increasing prices
    • Shape Up (everybody's doin' it)
    • "Talk to your customers" buzzwords
    • Kyle gripes about a poor support experience (as a customer)
    • Platform risk (for Userfeed)
    • Is live chat a distraction?
    • Support as a differentiator

    Links & Resources:

    ]]>     Mon, 16 Sep 2019 08:05:05 +0000 kyle@madewithgrit.fm (Landon Bennett, Kyle Conarro) https://listen.madewithgrit.fm/episodes/2-talk-to-your-customers-EulwqKZ_ In this episode, Kyle and Landon discuss the importance of talking to customers.

    Today’s Topics:

    • Increasing prices
    • Shape Up (everybody's doin' it)
    • "Talk to your customers" buzzwords
    • Kyle gripes about a poor support experience (as a customer)
    • Platform risk (for Userfeed)
    • Is live chat a distraction?
    • Support as a differentiator

    Links & Resources:

    ]]>     2: Talk to your customers Landon Bennett, Kyle Conarro 00:34:29 In episode 2, Kyle and Landon discuss the importance of talking to customers. Is live chat too much of a distraction? Is building on a platform too risky? Tune in to find out! In episode 2, Kyle and Landon discuss the importance of talking to customers. Is live chat too much of a distraction? Is building on a platform too risky? Tune in to find out! saas, customer research, customer support, bootstrap no full 2     2bd28875-3834-40bf-8ebc-d882564b90a9 1: Hello world! Also, we hit $250k in annual recurring revenue Welcome to Made with Grit, a show about bootstrapping SaaS businesses. The show is hosted by Kyle Conarro and Landon Bennett, co-founders of Ad Reform and Userfeed.

    In this episode, Kyle and Landon chat about their recent revenue milestone and what things they've done to get to this point.

    Today’s Topics:

    • A bit of background on Ad Reform and Userfeed
    • Why bootstrap?
    • Focusing on profitability from day one
    • Customer acquisition: free(ish) channels are great!
    • Pricing (hint: increase it!)
    • Experimentation and codeless features
    • Customer retention

    Links & Resources:

    ]]>     Mon, 9 Sep 2019 13:45:08 +0000 kyle@madewithgrit.fm (Landon Bennett, Kyle Conarro) https://listen.madewithgrit.fm/episodes/1-hello-world-also-we-hit-a-revenue-milestone-f6j_epbV Welcome to Made with Grit, a show about bootstrapping SaaS businesses. The show is hosted by Kyle Conarro and Landon Bennett, co-founders of Ad Reform and Userfeed.

    In this episode, Kyle and Landon chat about their recent revenue milestone and what things they've done to get to this point.

    Today’s Topics:

    • A bit of background on Ad Reform and Userfeed
    • Why bootstrap?
    • Focusing on profitability from day one
    • Customer acquisition: free(ish) channels are great!
    • Pricing (hint: increase it!)
    • Experimentation and codeless features
    • Customer retention

    Links & Resources:

    ]]>     1: Hello world! Also, we hit $250k in annual recurring revenue Landon Bennett, Kyle Conarro 00:33:43 Welcome to Made with Grit. In episode 1, Kyle and Landon chat about their recent revenue milestone and what things they've done to get to this point. Welcome to Made with Grit. In episode 1, Kyle and Landon chat about their recent revenue milestone and what things they've done to get to this point. founder, saas, software, bootstrap no full 1     22c7109d-739d-4f6a-bfdc-1bdba2f6af8f 0: Trailer Thu, 5 Sep 2019 15:50:25 +0000 kyle@madewithgrit.fm (Kyle Conarro, Landon Bennett) https://listen.madewithgrit.fm/episodes/0-trailer-HwppuVLX 0: Trailer Kyle Conarro, Landon Bennett 00:00:29 Coming soon: Episode 1 of Made with Grit Coming soon: Episode 1 of Made with Grit no trailer