https://simplecast.com Tyler Tech Podcast Enlightening and entertaining, the Tyler Tech Podcast explores timely, complex issues facing communities and the public sector. 2020 Tyler Tech Podcast en Tue, 14 Apr 2026 13:00:00 +0000 Tue, 14 Apr 2026 13:00:12 +0000 https://tylertech-podcast.simplecast.com Tyler Tech Podcast https://image.simplecastcdn.com/images/dd15e96e-825a-4967-ac2c-8c9f22c975e7/31a9570a-f973-41a6-9248-2c5c7d3a3649/3000x3000/13793-tyler-tech-podcast-graphic-final-02.jpg?aid=rss_feed https://tylertech-podcast.simplecast.com episodic Enlightening and entertaining, the Tyler Tech Podcast explores timely, complex issues facing communities and the public sector. Tyler Technologies false https://feeds.simplecast.com/Ow3Phn_H public safety, community, corrections, courts, government, cyber security, local, data, productivity, digital, education, public sector, schools, software, technology Tyler Technologies podcast@tylertech.com 730bb644-693b-499e-aa6e-3ab62307dd1e State CIO Trends: Modernization and Top Technology Priorities In this episode of the Tyler Tech Podcast, Liz Thomas, president of Tyler’s State and Federal Group, and Russell Gainford, chief technology officer, share insights from the 2026 NASCIO State CIO Priorities report and explore the trends shaping technology across state government.

Drawing on perspectives from CIOs in all 50 states and U.S. territories, Liz and Russell discuss how priorities are evolving, with modernization, accessibility, and AI rising to the top alongside longstanding concerns like cybersecurity and budget management. They explain how these priorities reflect the dual focus of state technology leaders: balancing innovation and efficiency with risk management and security, all while delivering better outcomes for residents.

The conversation highlights the challenges that aging systems, fragmented workflows, and legislative changes create for agencies, and how modernization initiatives—from cloud adoption to more flexible, integrated platforms—can reduce administrative burdens, improve citizen experiences, and empower teams to work more effectively. Liz and Russell also explore how engaging employees and stakeholders early in the modernization journey can accelerate adoption and drive meaningful change.

This episode offers a practical look at the trends and priorities guiding state technology in 2026, providing insights for CIOs, technology leaders, and anyone interested in how modernization, innovation, and strategic planning are shaping government services. It underscores Tyler’s commitment to helping states deliver secure, efficient, and modern solutions that meet the needs of their communities.

This episode also highlights National Cities, Towns & Villages Month, celebrated each May to honor the unique spirit and vibrancy of communities across the country. It’s a time to recognize local leaders, showcase the people and places that make your city, town, or village extraordinary, and celebrate the unity and diversity that bring communities together. From issuing proclamations and sharing love letters to creating short videos and posting on your municipality’s social channels, there are many ways to participate and shine a spotlight on what makes your community special.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 14 Apr 2026 13:00:00 +0000 podcast@tylertech.com (Russell Gainford, Liz Thomas, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/state-cio-trends-modernization-technology-priorities-qP1eQw3W In this episode of the Tyler Tech Podcast, Liz Thomas, president of Tyler’s State and Federal Group, and Russell Gainford, chief technology officer, share insights from the 2026 NASCIO State CIO Priorities report and explore the trends shaping technology across state government.

Drawing on perspectives from CIOs in all 50 states and U.S. territories, Liz and Russell discuss how priorities are evolving, with modernization, accessibility, and AI rising to the top alongside longstanding concerns like cybersecurity and budget management. They explain how these priorities reflect the dual focus of state technology leaders: balancing innovation and efficiency with risk management and security, all while delivering better outcomes for residents.

The conversation highlights the challenges that aging systems, fragmented workflows, and legislative changes create for agencies, and how modernization initiatives—from cloud adoption to more flexible, integrated platforms—can reduce administrative burdens, improve citizen experiences, and empower teams to work more effectively. Liz and Russell also explore how engaging employees and stakeholders early in the modernization journey can accelerate adoption and drive meaningful change.

This episode offers a practical look at the trends and priorities guiding state technology in 2026, providing insights for CIOs, technology leaders, and anyone interested in how modernization, innovation, and strategic planning are shaping government services. It underscores Tyler’s commitment to helping states deliver secure, efficient, and modern solutions that meet the needs of their communities.

This episode also highlights National Cities, Towns & Villages Month, celebrated each May to honor the unique spirit and vibrancy of communities across the country. It’s a time to recognize local leaders, showcase the people and places that make your city, town, or village extraordinary, and celebrate the unity and diversity that bring communities together. From issuing proclamations and sharing love letters to creating short videos and posting on your municipality’s social channels, there are many ways to participate and shine a spotlight on what makes your community special.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> State CIO Trends: Modernization and Top Technology Priorities Russell Gainford, Liz Thomas, Jade Champion, Josh Henderson 00:21:46 This episode of the Tyler Tech Podcast features Liz Thomas, president of Tyler’s State and Federal Group, and Russell Gainford, chief technology officer, exploring how state agencies are turning the 2026 NASCIO State CIO Priorities into action. They discuss how AI, modernization, and cloud technologies are helping reduce administrative burdens, strengthen data foundations, and improve outcomes for residents — while balancing efficiency, security, and public trust. This episode of the Tyler Tech Podcast features Liz Thomas, president of Tyler’s State and Federal Group, and Russell Gainford, chief technology officer, exploring how state agencies are turning the 2026 NASCIO State CIO Priorities into action. They discuss how AI, modernization, and cloud technologies are helping reduce administrative burdens, strengthen data foundations, and improve outcomes for residents — while balancing efficiency, security, and public trust. cloud adoption in government agencies, government technology playbook 2026, government service delivery optimization, state cio trends podcast, public sector digital transformation, what are the top cio priorities 2026, government data foundations ai, government efficiency with ai, how ai improves government operations, modernizing legacy systems government, nascio state cio priorities 2026, resident engagement technology government, government workforce technology challenges, reducing administrative burden in government, public sector innovation strategies, improving citizen experience government services, ai and automation in public sector, state government technology trends 2026, data-driven decision making in government, benefits of cloud for state government, risk management public sector it, cybersecurity priorities state government, digital government services trends, integrated systems in state government, government modernization strategies, ai in state government, state cio strategy and execution false full 143 d89ab57d-3470-4a2e-b876-f8b35b994c72 Automation and AI at Work in Pickens County In this episode of the Tyler Tech Podcast, Hollie Poole, accounts payable specialist for Pickens County, Georgia, shares how a small but highly collaborative county modernized its financial operations by moving from disconnected systems to a unified, cloud-based ERP platform.

Serving a community of roughly 35,000 residents just north of Atlanta, Pickens County faced challenges common to many local governments — fragmented systems, limited visibility into financial data, and manual processes that slowed collaboration between departments. Hollie explains how adopting a modern ERP platform created a shared source of truth across the organization, giving departments real-time access to financial information while improving transparency and decision-making.

The conversation explores how cloud technology, automation, and AI-powered invoice capture have transformed accounts payable workflows, reducing manual data entry and making it easier to track approvals, manage invoices, and maintain a clear audit trail. Hollie also shares how automation and scheduled reporting have empowered departments to monitor budgets, track outstanding purchase orders, and address issues proactively instead of waiting for monthly reports.

Drawing on Pickens County’s experience, Hollie reflects on the importance of building organizational buy-in during technology transitions, emphasizing that modernization succeeds when teams understand the purpose behind the change and share a common vision for improvement.

This episode offers a practical look at how counties of any size can use cloud technology, automation, and AI to streamline financial operations, strengthen transparency, and create a more connected and efficient government — reinforcing Tyler’s mission to help communities operate more effectively.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7-10 at The Venetian Resort Las Vegas. Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 31 Mar 2026 13:00:00 +0000 podcast@tylertech.com (Hollie Poole, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/automation-ai-pickens-county-georgia-vNyv1VWp In this episode of the Tyler Tech Podcast, Hollie Poole, accounts payable specialist for Pickens County, Georgia, shares how a small but highly collaborative county modernized its financial operations by moving from disconnected systems to a unified, cloud-based ERP platform.

Serving a community of roughly 35,000 residents just north of Atlanta, Pickens County faced challenges common to many local governments — fragmented systems, limited visibility into financial data, and manual processes that slowed collaboration between departments. Hollie explains how adopting a modern ERP platform created a shared source of truth across the organization, giving departments real-time access to financial information while improving transparency and decision-making.

The conversation explores how cloud technology, automation, and AI-powered invoice capture have transformed accounts payable workflows, reducing manual data entry and making it easier to track approvals, manage invoices, and maintain a clear audit trail. Hollie also shares how automation and scheduled reporting have empowered departments to monitor budgets, track outstanding purchase orders, and address issues proactively instead of waiting for monthly reports.

Drawing on Pickens County’s experience, Hollie reflects on the importance of building organizational buy-in during technology transitions, emphasizing that modernization succeeds when teams understand the purpose behind the change and share a common vision for improvement.

This episode offers a practical look at how counties of any size can use cloud technology, automation, and AI to streamline financial operations, strengthen transparency, and create a more connected and efficient government — reinforcing Tyler’s mission to help communities operate more effectively.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7-10 at The Venetian Resort Las Vegas. Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Automation and AI at Work in Pickens County Hollie Poole, Jade Champion, Josh Henderson 00:21:23 This episode of the Tyler Tech Podcast features Hollie Poole, accounts payable specialist for Pickens County, sharing how the county modernized its financial operations by moving from disconnected systems to a unified, cloud-based ERP platform. Hollie discusses how automation and AI-powered invoice capture are helping streamline accounts payable, improve transparency, and give departments real-time visibility into financial data. The conversation also explores the importance of building organizational buy-in and how Pickens County is using technology to create more efficient and collaborative government operations. This episode of the Tyler Tech Podcast features Hollie Poole, accounts payable specialist for Pickens County, sharing how the county modernized its financial operations by moving from disconnected systems to a unified, cloud-based ERP platform. Hollie discusses how automation and AI-powered invoice capture are helping streamline accounts payable, improve transparency, and give departments real-time visibility into financial data. The conversation also explores the importance of building organizational buy-in and how Pickens County is using technology to create more efficient and collaborative government operations. pickens county government efficiency podcast, pickens county government technology, pickens county real-time financial data, how pickens county modernized financial operations, pickens county accounts payable automation, pickens county workflow efficiency, pickens county accounts payable best practices, pickens county public sector automation, pickens county cloud erp implementation, pickens county tyler tech podcast, cloud erp adoption in pickens county, pickens county finance team automation, pickens county erp case study, pickens county connected government workflows, pickens county digital transformation, pickens county cloud financial system, pickens county ai invoice capture, pickens county finance transparency, pickens county ai in finance, pickens county north georgia technology, pickens county organizational buy-in technology, pickens county invoice processing automation, pickens county operational challenges in finance, improving pickens county financial transparency, pickens county financial modernization, pickens county government ai adoption, pickens county finance department modernization, pickens county accounting automation, pickens county cloud-based finance platform, pickens county near atlanta digital transformation false full 142 cebedc7a-f7a3-45c2-beac-a48c17236248 A Modern Clerk’s Office: Lessons from Dallas County In this episode of the Tyler Tech Podcast, John Warren, county clerk for Dallas County, Texas, shares how his office has modernized court operations at scale — moving from paper-based workflows to a digital, data-driven environment powered by automation and AI.

Drawing on more than three decades in the court system, John reflects on the cultural and operational challenges of change, from earning staff buy-in to redesigning processes that were built for a paper world. He explains how digitization has expanded access to records, strengthened disaster recovery, and enabled staff to work more efficiently without compromising accuracy or accountability.

The conversation explores how AI-assisted document processing, analytics, and online public access are helping the clerk’s office manage growing caseloads, reduce backlogs, and improve the experience for judges, attorneys, and residents alike. John also shares practical advice for other government leaders, emphasizing the importance of learning from peers, focusing on outcomes, and treating modernization as a continuous journey rather than a one-time project.

This episode offers a real-world look at how thoughtful adoption of technology can reduce friction, support employees, and create more resilient public sector operations — reinforcing Tyler’s mission to help communities operate more effectively.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7-10 at The Venetian Resort in Las Vegas. Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 17 Mar 2026 13:00:00 +0000 podcast@tylertech.com (John Warren, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/county-clerk-dallas-county-6o55AkYN In this episode of the Tyler Tech Podcast, John Warren, county clerk for Dallas County, Texas, shares how his office has modernized court operations at scale — moving from paper-based workflows to a digital, data-driven environment powered by automation and AI.

Drawing on more than three decades in the court system, John reflects on the cultural and operational challenges of change, from earning staff buy-in to redesigning processes that were built for a paper world. He explains how digitization has expanded access to records, strengthened disaster recovery, and enabled staff to work more efficiently without compromising accuracy or accountability.

The conversation explores how AI-assisted document processing, analytics, and online public access are helping the clerk’s office manage growing caseloads, reduce backlogs, and improve the experience for judges, attorneys, and residents alike. John also shares practical advice for other government leaders, emphasizing the importance of learning from peers, focusing on outcomes, and treating modernization as a continuous journey rather than a one-time project.

This episode offers a real-world look at how thoughtful adoption of technology can reduce friction, support employees, and create more resilient public sector operations — reinforcing Tyler’s mission to help communities operate more effectively.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7-10 at The Venetian Resort in Las Vegas. Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> A Modern Clerk’s Office: Lessons from Dallas County John Warren, Jade Champion, Josh Henderson 00:32:48 This episode of the Tyler Tech Podcast features John Warren, county clerk for Dallas County, Texas, sharing how his office modernized court operations by transitioning from paper-based workflows to a digital, data-driven environment supported by automation and AI. Drawing on more than three decades of experience in the court system, John discusses the cultural and operational challenges of modernization, including gaining staff buy-in and rethinking processes originally designed for a paper-first world. The conversation explores how digitization, AI-assisted document processing, analytics, and expanded online access to records are helping the clerk’s office manage growing caseloads, reduce backlogs, and improve the experience for judges, attorneys, and residents. John also offers practical advice for other government leaders, emphasizing the value of peer collaboration, focusing on measurable outcomes, and approaching modernization as an ongoing journey. Tune in to learn how Dallas County is leveraging technology to strengthen resilience, increase transparency, and build more efficient public sector operations. This episode of the Tyler Tech Podcast features John Warren, county clerk for Dallas County, Texas, sharing how his office modernized court operations by transitioning from paper-based workflows to a digital, data-driven environment supported by automation and AI. Drawing on more than three decades of experience in the court system, John discusses the cultural and operational challenges of modernization, including gaining staff buy-in and rethinking processes originally designed for a paper-first world. The conversation explores how digitization, AI-assisted document processing, analytics, and expanded online access to records are helping the clerk’s office manage growing caseloads, reduce backlogs, and improve the experience for judges, attorneys, and residents. John also offers practical advice for other government leaders, emphasizing the value of peer collaboration, focusing on measurable outcomes, and approaching modernization as an ongoing journey. Tune in to learn how Dallas County is leveraging technology to strengthen resilience, increase transparency, and build more efficient public sector operations. transformation of paper-based government processes, court technology innovation, scaling digital transformation in large counties, improving access to public records online, data-driven government decision making, digitizing public records and court documents, modernizing justice system operations, government technology modernization, court system modernization, government workflow automation, modern government operations and efficiency, digital courts and e-filing systems, public sector change management strategies, government leaders driving digital innovation, public sector automation strategies, public sector technology strategy and leadership, modern court administration best practices, government technology trends 2026, artificial intelligence in the public sector, digital records management for courts, reducing court backlogs with technology, future of digital government services, ai document processing for government, government technology thought leadership, digital transformation leadership in government, county clerk technology leadership, cloud technology for government agencies, best practices for government modernization, analytics in public sector operations, automation and efficiency in government agencies, public sector ai adoption challenges and opportunities, digital transformation in government, technology enabling transparency in government, modernizing court administration, innovation in county government services, ai in government operations, improving citizen access to government services, building resilient government operations with technology, leveraging data and analytics in court systems false full 141 4999feb6-b6c8-4f2a-a5e4-495fc4847265 Building Efficiency in the Epping, NH School District In this episode of the Tyler Tech Podcast, Christine Vayda, business administrator for the Epping School District in Epping, New Hampshire, shares how a focus on efficiency has helped the district modernize operations across finance, HR, payroll, and onboarding.

Drawing on experience from multiple school districts, Christine discusses the challenges of manual, paper-based processes and why they are no longer sustainable for today’s business offices. She walks through how Epping has used connected systems and automation to reduce data entry, improve accuracy and transparency, and streamline everyday workflows — even with a small team wearing many hats.

The conversation highlights practical examples of modernization in action, including automated approval workflows, centralized budget tracking and reporting, and self-service tools that give employees real-time access to pay information, contracts, and leave requests. Christine also emphasizes the importance of training and communication in driving adoption, and how helping staff understand the purpose behind change builds trust and long-term buy-in.

This episode offers a grounded, real-world perspective on how school districts of any size can rethink long-standing processes, reduce administrative burden, and create more efficient operations that better support staff, leadership, and the community.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7-10 at The Venetian Resort in Las Vegas. Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 3 Mar 2026 14:00:00 +0000 podcast@tylertech.com (Jade Champion, Josh Henderson, Christine Vayda) https://tylertech-podcast.simplecast.com/episodes/efficiency-epping-newhampshire-school-district-3lK8VUFK In this episode of the Tyler Tech Podcast, Christine Vayda, business administrator for the Epping School District in Epping, New Hampshire, shares how a focus on efficiency has helped the district modernize operations across finance, HR, payroll, and onboarding.

Drawing on experience from multiple school districts, Christine discusses the challenges of manual, paper-based processes and why they are no longer sustainable for today’s business offices. She walks through how Epping has used connected systems and automation to reduce data entry, improve accuracy and transparency, and streamline everyday workflows — even with a small team wearing many hats.

The conversation highlights practical examples of modernization in action, including automated approval workflows, centralized budget tracking and reporting, and self-service tools that give employees real-time access to pay information, contracts, and leave requests. Christine also emphasizes the importance of training and communication in driving adoption, and how helping staff understand the purpose behind change builds trust and long-term buy-in.

This episode offers a grounded, real-world perspective on how school districts of any size can rethink long-standing processes, reduce administrative burden, and create more efficient operations that better support staff, leadership, and the community.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7-10 at The Venetian Resort in Las Vegas. Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Building Efficiency in the Epping, NH School District Jade Champion, Josh Henderson, Christine Vayda 00:20:39 This episode of the Tyler Tech Podcast features Christine Vayda, business administrator for the Epping School District in New Hampshire, sharing how the district modernized operations across finance, HR, payroll, and onboarding to create a more efficient and transparent work environment. Christine discusses Epping’s transition from manual, paper-based processes to connected systems and automation that reduce data entry, improve accuracy, and streamline workflows — even with a small team handling multiple responsibilities. The conversation highlights practical examples of modernization in action, including automated approval workflows, centralized budget tracking, and self-service tools that give staff real-time access to pay information, contracts, and leave requests. Christine also emphasizes the importance of clear communication and training in driving adoption and building long-term buy-in. Tune in to learn how Epping’s focus on efficiency is helping the district rethink processes, reduce administrative burden, and better support staff, leadership, and the community. This episode of the Tyler Tech Podcast features Christine Vayda, business administrator for the Epping School District in New Hampshire, sharing how the district modernized operations across finance, HR, payroll, and onboarding to create a more efficient and transparent work environment. Christine discusses Epping’s transition from manual, paper-based processes to connected systems and automation that reduce data entry, improve accuracy, and streamline workflows — even with a small team handling multiple responsibilities. The conversation highlights practical examples of modernization in action, including automated approval workflows, centralized budget tracking, and self-service tools that give staff real-time access to pay information, contracts, and leave requests. Christine also emphasizes the importance of clear communication and training in driving adoption and building long-term buy-in. Tune in to learn how Epping’s focus on efficiency is helping the district rethink processes, reduce administrative burden, and better support staff, leadership, and the community. integrate school systems, streamline school workflows, nh education technology, epping nh schools, reducing manual work in schools, budget tracking in schools, hr automation in schools, automate school payroll, employee self-service portal, epping nh finance and hr, school business office modernization, onboarding automation, automation in k-12 administration, new hampshire school administration, modernizing school operations, paperless school processes, payroll management, finance automation in schools, improve school efficiency, automate school hr processes, epping new hampshire school district, education automation, increase staff productivity in schools, build operational transparency, school district efficiency, implement school automation tools, modern school district operations, southern new hampshire school district, predictive analytics for schools, connected systems in education, new hampshire k-12, reduce administrative burden in schools, school district technology solutions, administrative workflow efficiency false full 140 20b0ff6c-413c-4c27-80d4-77c73242ebad The Digital Transformation Delivering Efficiency in Palm Springs In this episode of the Tyler Tech Podcast, Kirsten D’Amato and Deborah Pierrel, business systems analysts for the city of Palm Springs, California, share how the city transformed permitting and licensing into a more accessible, transparent, and efficient experience for both residents and staff — a modernization effort that earned Palm Springs a 2025 Tyler Excellence Award.

Recorded live at Tyler Connect 2025 in San Antonio, the conversation explores how Palm Springs unified eight departments onto a single enterprise permitting and licensing platform, replacing fragmented, paper-based processes with a connected digital workflow. Kirsten and Deborah walk through the challenges of managing permits across siloed systems and how bringing everything into one centralized environment created real-time visibility, streamlined collaboration, and eliminated hidden data and manual workarounds.

They also discuss the impact on the community, from enabling 24/7 online access and real-time status updates to significantly reducing in-person foot traffic while still maintaining inclusive support options. Along the way, they highlight the operational benefits of going paperless, including reduced storage needs, faster processing, improved scalability, and simpler onboarding and training for staff.

Whether you work in community development, IT, or local government operations, this episode offers practical insight into breaking down departmental silos, modernizing high-impact services, and building a permitting and licensing experience that better supports staff, residents, and long-term growth.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7-10 at The Venetian Resort in Las Vegas. Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 17 Feb 2026 14:00:00 +0000 podcast@tylertech.com (Deborah Pierrel, Kirsten D'Amato, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/digital-transformation-efficiency-palm-springs-c2SmQ2sW In this episode of the Tyler Tech Podcast, Kirsten D’Amato and Deborah Pierrel, business systems analysts for the city of Palm Springs, California, share how the city transformed permitting and licensing into a more accessible, transparent, and efficient experience for both residents and staff — a modernization effort that earned Palm Springs a 2025 Tyler Excellence Award.

Recorded live at Tyler Connect 2025 in San Antonio, the conversation explores how Palm Springs unified eight departments onto a single enterprise permitting and licensing platform, replacing fragmented, paper-based processes with a connected digital workflow. Kirsten and Deborah walk through the challenges of managing permits across siloed systems and how bringing everything into one centralized environment created real-time visibility, streamlined collaboration, and eliminated hidden data and manual workarounds.

They also discuss the impact on the community, from enabling 24/7 online access and real-time status updates to significantly reducing in-person foot traffic while still maintaining inclusive support options. Along the way, they highlight the operational benefits of going paperless, including reduced storage needs, faster processing, improved scalability, and simpler onboarding and training for staff.

Whether you work in community development, IT, or local government operations, this episode offers practical insight into breaking down departmental silos, modernizing high-impact services, and building a permitting and licensing experience that better supports staff, residents, and long-term growth.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7-10 at The Venetian Resort in Las Vegas. Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> The Digital Transformation Delivering Efficiency in Palm Springs Deborah Pierrel, Kirsten D'Amato, Jade Champion, Josh Henderson 00:16:27 This episode of the Tyler Tech Podcast features Kirsten D’Amato and Deborah Pierrel, business systems analysts for the city of Palm Springs, California, sharing how the city modernized permitting and licensing to create a more accessible, transparent, and efficient experience for both residents and staff. Kirsten and Deborah discuss Palm Springs’ transition from fragmented, paper-based processes to a unified, enterprise-wide permitting and licensing platform that connected eight departments, improved real-time visibility, and streamlined collaboration. The conversation explores the operational and community impact of going paperless, from reducing manual work and simplifying training to expanding online access and improving service delivery. Tune in to learn how breaking down silos and modernizing high-impact services helped earn Palm Springs a 2025 Tyler Excellence Award. This episode of the Tyler Tech Podcast features Kirsten D’Amato and Deborah Pierrel, business systems analysts for the city of Palm Springs, California, sharing how the city modernized permitting and licensing to create a more accessible, transparent, and efficient experience for both residents and staff. Kirsten and Deborah discuss Palm Springs’ transition from fragmented, paper-based processes to a unified, enterprise-wide permitting and licensing platform that connected eight departments, improved real-time visibility, and streamlined collaboration. The conversation explores the operational and community impact of going paperless, from reducing manual work and simplifying training to expanding online access and improving service delivery. Tune in to learn how breaking down silos and modernizing high-impact services helped earn Palm Springs a 2025 Tyler Excellence Award. how can cities modernize permitting and licensing, how to create a more efficient city permitting process, how to digitize permitting and licensing in government, how to improve collaboration across city departments, how to build an online permitting and licensing system, how to future-proof local government permitting systems, how cities go paperless with permitting, how do local governments modernize permitting systems, how to reduce manual work in permitting offices, how to unify departments through permitting software, how can governments streamline permit workflows, how to scale permitting and licensing operations, how to improve the resident experience for permits and licenses, how to break down silos in local government operations, how to replace paper-based permitting systems, how to integrate enterprise permitting platforms, how governments provide 24/7 online permitting access, how to improve transparency in government permitting, how to modernize community development services, how to improve permitting and licensing processes false full 139 cce80724-caa1-453e-98ea-32d39c6f1486 Madison’s Approach to Secure and Efficient Government Payments In this episode of the Tyler Tech Podcast, Jeff Dempsey, financial systems analyst for the city of Madison, Wisconsin, shares how the city modernized its payment systems to improve security, efficiency, and the experience for both residents and staff — a transformation that earned Madison a 2025 Tyler Excellence Award (TEA).

Recorded live at Tyler Connect 2025 in San Antonio, the conversation explores how Madison addressed PCI compliance challenges and outdated hardware by streamlining payments across in-person, online, and phone channels. Jeff walks through the city’s transition to a more connected payments ecosystem, including the role Tyler Payments, Resident Access, and Utility Access played in creating real-time visibility, simplifying reconciliation, and reducing reliance on disconnected tools.

Jeff also highlights the behind-the-scenes work that supported the rollout, from coordinating stakeholders and upgrading hardware to managing change for both staff and the community. The results include faster payment processing, significant growth in autopay adoption, improved cash management, reduced manual effort, and a more secure, user-friendly experience for residents.

Whether you support finance, IT, or digital services in government, this episode offers practical insight into modernizing payment operations, strengthening security, and using integrated solutions to create measurable efficiency gains across the organization.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7–10 at The Venetian Resort in Las Vegas. Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 3 Feb 2026 14:00:00 +0000 podcast@tylertech.com (Jeff Dempsey, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/madison-wisconsin-efficiency-government-payments-1Jfy99Ew In this episode of the Tyler Tech Podcast, Jeff Dempsey, financial systems analyst for the city of Madison, Wisconsin, shares how the city modernized its payment systems to improve security, efficiency, and the experience for both residents and staff — a transformation that earned Madison a 2025 Tyler Excellence Award (TEA).

Recorded live at Tyler Connect 2025 in San Antonio, the conversation explores how Madison addressed PCI compliance challenges and outdated hardware by streamlining payments across in-person, online, and phone channels. Jeff walks through the city’s transition to a more connected payments ecosystem, including the role Tyler Payments, Resident Access, and Utility Access played in creating real-time visibility, simplifying reconciliation, and reducing reliance on disconnected tools.

Jeff also highlights the behind-the-scenes work that supported the rollout, from coordinating stakeholders and upgrading hardware to managing change for both staff and the community. The results include faster payment processing, significant growth in autopay adoption, improved cash management, reduced manual effort, and a more secure, user-friendly experience for residents.

Whether you support finance, IT, or digital services in government, this episode offers practical insight into modernizing payment operations, strengthening security, and using integrated solutions to create measurable efficiency gains across the organization.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7–10 at The Venetian Resort in Las Vegas. Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Madison’s Approach to Secure and Efficient Government Payments Jeff Dempsey, Jade Champion, Josh Henderson 00:15:55 This episode of the Tyler Tech Podcast features Jeff Dempsey, financial systems analyst for the city of Madison, Wisconsin, sharing how the city modernized its payment systems to improve security, efficiency, and the experience for both residents and staff. Jeff discusses Madison’s shift from fragmented tools and outdated hardware to a more connected, streamlined payments approach that strengthened PCI compliance, simplified reconciliation, and improved visibility across in-person, online, and phone payment channels. The conversation highlights how cross-department collaboration and thoughtful change management helped deliver measurable operational gains — an approach that earned Madison a 2025 Tyler Excellence Award. Tune in to learn how modernizing government payments can strengthen public trust, reduce manual work, and create a better service experience. This episode of the Tyler Tech Podcast features Jeff Dempsey, financial systems analyst for the city of Madison, Wisconsin, sharing how the city modernized its payment systems to improve security, efficiency, and the experience for both residents and staff. Jeff discusses Madison’s shift from fragmented tools and outdated hardware to a more connected, streamlined payments approach that strengthened PCI compliance, simplified reconciliation, and improved visibility across in-person, online, and phone payment channels. The conversation highlights how cross-department collaboration and thoughtful change management helped deliver measurable operational gains — an approach that earned Madison a 2025 Tyler Excellence Award. Tune in to learn how modernizing government payments can strengthen public trust, reduce manual work, and create a better service experience. madison wisconsin government payments, how local governments modernize payments, how can a city modernize its payment systems, government payment security best practices, how to streamline government payments, integrated government payment systems, how to improve government payment systems, local government online payments, government finance digital transformation, how cities upgrade payment infrastructure, government digital payments best practices, how cities handle pci compliance, city payments modernization case study, government payment processing solutions, improving government cash management, tyler excellence award government payments, local government finance modernization, pci compliance for local governments, in-person and online government payments, government autopay adoption, secure government payment systems, government payment modernization strategies, how to reduce manual payment processing in government, local government payment transformation, public sector payment systems modernization, modern government payments, modernizing resident payment experience, connected payments ecosystem government, how to modernize government payments, government digital services payments false full 138 6cba9394-b847-488d-a28d-1469debfc82c Fragmented Systems to Financial Clarity in Albemarle County In this episode of the Tyler Tech Podcast, Dennis Click, deputy controller for Albemarle County, Virginia, shares how the county modernized its financial and procurement operations — a transformation that earned Albemarle County a 2025 Tyler Excellence Award (TEA).

Recorded live at Tyler Connect 2025 in San Antonio, the conversation explores how Albemarle County moved away from a patchwork of disconnected systems that limited transparency and slowed day-to-day work. Dennis walks through the county’s journey to streamline processes, break down departmental silos, and improve access to real-time financial data, including the role Tyler’s Enterprise ERP played in bringing tools and workflows onto a single, connected platform.

Dennis also highlights the behind-the-scenes work that set the stage for success, from early data cleanup and chart of accounts modernization to change management and staff enablement. The results include reduced manual entry, improved procurement timelines, stronger reporting, expanded self-service capabilities, and a noticeable boost in confidence across the organization.

Whether you support finance, procurement, or technology in government, this episode offers practical insight into building a stronger operational foundation, empowering teams, and using modern systems to free staff for higher-value work while better serving the community.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7–10 at The Venetian Resort in Las Vegas. Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 20 Jan 2026 14:00:00 +0000 podcast@tylertech.com (Dennis Click, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/financial-clarity-albemarle-county-virginia-UaID5T2m In this episode of the Tyler Tech Podcast, Dennis Click, deputy controller for Albemarle County, Virginia, shares how the county modernized its financial and procurement operations — a transformation that earned Albemarle County a 2025 Tyler Excellence Award (TEA).

Recorded live at Tyler Connect 2025 in San Antonio, the conversation explores how Albemarle County moved away from a patchwork of disconnected systems that limited transparency and slowed day-to-day work. Dennis walks through the county’s journey to streamline processes, break down departmental silos, and improve access to real-time financial data, including the role Tyler’s Enterprise ERP played in bringing tools and workflows onto a single, connected platform.

Dennis also highlights the behind-the-scenes work that set the stage for success, from early data cleanup and chart of accounts modernization to change management and staff enablement. The results include reduced manual entry, improved procurement timelines, stronger reporting, expanded self-service capabilities, and a noticeable boost in confidence across the organization.

Whether you support finance, procurement, or technology in government, this episode offers practical insight into building a stronger operational foundation, empowering teams, and using modern systems to free staff for higher-value work while better serving the community.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7–10 at The Venetian Resort in Las Vegas. Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Fragmented Systems to Financial Clarity in Albemarle County Dennis Click, Jade Champion, Josh Henderson 00:11:52 This episode of the Tyler Tech Podcast features Dennis Click, deputy controller for Albemarle County, Virginia, sharing how the county modernized its financial and procurement operations to improve transparency, efficiency, and staff confidence. Dennis discusses Albemarle County’s shift from multiple disconnected systems to a more streamlined, integrated approach that reduced manual work, strengthened reporting, and expanded self-service across departments and vendors. The conversation highlights how proactive data cleanup, breaking down silos, and empowering staff with better tools led to meaningful operational improvements — an approach that earned Albemarle County a 2025 Tyler Excellence Award. Tune in to learn how modernizing financial operations can create a stronger foundation for smarter decision-making in local government. This episode of the Tyler Tech Podcast features Dennis Click, deputy controller for Albemarle County, Virginia, sharing how the county modernized its financial and procurement operations to improve transparency, efficiency, and staff confidence. Dennis discusses Albemarle County’s shift from multiple disconnected systems to a more streamlined, integrated approach that reduced manual work, strengthened reporting, and expanded self-service across departments and vendors. The conversation highlights how proactive data cleanup, breaking down silos, and empowering staff with better tools led to meaningful operational improvements — an approach that earned Albemarle County a 2025 Tyler Excellence Award. Tune in to learn how modernizing financial operations can create a stronger foundation for smarter decision-making in local government. public sector operational efficiency, municipal finance operations, workforce efficiency government, streamline county finance, government financial reporting improvement, virginia county government finance, data cleanup before erp government, digital transformation local government, vendor self-service portal government, public sector financial management, integrated financial systems government, breaking down data silos government, award-winning government finance transformation, chart of accounts modernization government, modernizing legacy systems government, how to streamline procurement in local government, tyler excellence award finance, financial transparency in government, enterprise erp local government, automated invoice processing public sector, local government finance modernization, government finance systems, government technology podcast, how to reduce manual finance work in government, reduce manual processes government, government erp best practices, how local governments improve financial transparency, county finance transformation, local government leadership podcast, government procurement modernization, public sector finance podcast, albemarle county finance, how counties modernize finance systems, government erp implementation false full 137 922c166c-6fa0-46ac-b16f-0c64e84564c6 Naperville’s Blueprint for Operational Efficiency In this episode of the Tyler Tech Podcast, Rudy Zucker, project manager for the City of Naperville, Illinois, shares how the city modernized its annual Arbor Day Tree Sale — an innovation that earned Naperville a 2025 Tyler Excellence Award (TEA).

Recorded live at Tyler Connect 2025 in San Antonio, the conversation explores how Naperville transformed a traditionally in-person, labor-intensive program into a simple, secure, and user-friendly digital experience. Rudy walks through the city’s shift from a basic online payment workaround to an integrated solution using Resident Access and Tyler Payments, helping the city strengthen PCI compliance while meeting rising resident expectations for ease and convenience.

Rudy also highlights the behind-the-scenes impact of the new approach, including reduced staff workload, improved inventory tracking, faster refunds, and the elimination of cross-department silos. What once required four or five staff members to manage now takes just one — freeing teams to focus on higher-value work while delivering a smoother experience for residents.

Whether you support finance, public works, or digital services in local government, this episode offers practical insights on modernizing payments, improving security, and showing how even small community programs can deliver big wins through thoughtful digital transformation.

This episode also highlights the Tyler Excellence Awards, which celebrate public sector organizations using Tyler solutions to make a meaningful impact in their communities. Apply now at the link below!

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 6 Jan 2026 14:00:00 +0000 podcast@tylertech.com (Rudy Zucker, Josh Henderson, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/naperville-illinois-operational-efficiency-GRHY9Zhm In this episode of the Tyler Tech Podcast, Rudy Zucker, project manager for the City of Naperville, Illinois, shares how the city modernized its annual Arbor Day Tree Sale — an innovation that earned Naperville a 2025 Tyler Excellence Award (TEA).

Recorded live at Tyler Connect 2025 in San Antonio, the conversation explores how Naperville transformed a traditionally in-person, labor-intensive program into a simple, secure, and user-friendly digital experience. Rudy walks through the city’s shift from a basic online payment workaround to an integrated solution using Resident Access and Tyler Payments, helping the city strengthen PCI compliance while meeting rising resident expectations for ease and convenience.

Rudy also highlights the behind-the-scenes impact of the new approach, including reduced staff workload, improved inventory tracking, faster refunds, and the elimination of cross-department silos. What once required four or five staff members to manage now takes just one — freeing teams to focus on higher-value work while delivering a smoother experience for residents.

Whether you support finance, public works, or digital services in local government, this episode offers practical insights on modernizing payments, improving security, and showing how even small community programs can deliver big wins through thoughtful digital transformation.

This episode also highlights the Tyler Excellence Awards, which celebrate public sector organizations using Tyler solutions to make a meaningful impact in their communities. Apply now at the link below!

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Naperville’s Blueprint for Operational Efficiency Rudy Zucker, Josh Henderson, Jade Champion 00:09:15 This episode of the Tyler Tech Podcast features Rudy Zucker, project manager for the City of Naperville, Illinois, sharing how the city modernized its annual Arbor Day Tree Sale to improve efficiency, security, and the resident experience. Rudy discusses Naperville’s shift from a manual, multi-department process to a streamlined digital approach that strengthened payment security, simplified purchasing for residents, and significantly reduced staff workload. The conversation highlights how breaking down silos and rethinking even small programs can deliver meaningful operational improvements — an approach that earned Naperville a 2025 Tyler Excellence Award. Tune in to learn how thoughtful digital transformation can turn everyday services into blueprints for operational efficiency. This episode of the Tyler Tech Podcast features Rudy Zucker, project manager for the City of Naperville, Illinois, sharing how the city modernized its annual Arbor Day Tree Sale to improve efficiency, security, and the resident experience. Rudy discusses Naperville’s shift from a manual, multi-department process to a streamlined digital approach that strengthened payment security, simplified purchasing for residents, and significantly reduced staff workload. The conversation highlights how breaking down silos and rethinking even small programs can deliver meaningful operational improvements — an approach that earned Naperville a 2025 Tyler Excellence Award. Tune in to learn how thoughtful digital transformation can turn everyday services into blueprints for operational efficiency. how cities modernize resident services, how cities streamline community programs, modernizing municipal payment processes, secure online payments for municipalities, digitizing community programs in local government, naperville arbor day tree sale, breaking down silos in city government, naperville operational efficiency, how municipalities create operational efficiency through technology, examples of small government digital transformation, city of naperville technology innovation, local government operational efficiency, public sector process improvement examples, award-winning local government innovation, improving efficiency in local government services, tyler excellence award naperville, naperville digital transformation, how to improve resident experience in city services, pci compliance in local government, how local governments reduce staff workload false full 136 38b64f0e-80e2-42c5-a74f-0ab6e75062c3 2025 Tyler Tech Podcast Highlights: Cloud, Data, and AI in Government In this special Best of 2025 edition of the Tyler Tech Podcast, we revisit standout conversations from the past year — moments that highlight how resilience, cloud innovation, and artificial intelligence are reshaping the public sector.

The episode begins with Cate Ryba, director of resident engagement at Tyler, who unpacks the many dimensions of government resilience, from organizational and operational readiness to cyber, fiscal, and disaster recovery planning. She explains why strong community connections and real-time resident engagement are foundational to building trust and navigating disruption.

Next, Russell Gainford, Tyler’s Chief Technology Officer, explores how cloud infrastructure gives governments the flexibility, redundancy, and scale to keep services running 24/7. His insights reveal how modern cloud environments create new possibilities for continuity, failover, and system reliability across interconnected public-sector operations.

Turning to modernization, Mike Teeters, senior product manager, discusses how cloud technology helps agencies reduce workforce pressure, simplify upgrades, and scale effortlessly during peak periods — all while ensuring staff stay current with the latest capabilities.

From there, Franklin Williams, president of the Data & Insights Division and deputy chief technology officer, explains why strong data governance is essential to the future of AI in government. Clean, discoverable, and authoritative data, he notes, is the key to enabling accurate insights and unlocking the potential of emerging agentic frameworks.

Finally, Elliot Flautt, director of state data solutions, shares how governments are beginning to use AI to enhance transparency, streamline routine interactions, and guide residents to the services they need. He highlights the importance of secure, privacy-minded data practices in building the trustworthy AI systems that will increasingly support government operations.

Whether you focus on technology strategy, data management, or community engagement, this best-of episode offers practical lessons on strengthening resilience, embracing cloud-driven modernization, and harnessing AI to serve communities more effectively.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7–10 at the Venetian Resort in Las Vegas. Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 23 Dec 2025 14:00:00 +0000 podcast@tylertech.com (Cate Ryba, Russell Gainford, Jade Champion, Elliot Flautt, Mike Teeters, Josh Henderson, Franklin Williams) https://tylertech-podcast.simplecast.com/episodes/tyler-tech-podcast-cloud-data-ai-_FOz2HIZ In this special Best of 2025 edition of the Tyler Tech Podcast, we revisit standout conversations from the past year — moments that highlight how resilience, cloud innovation, and artificial intelligence are reshaping the public sector.

The episode begins with Cate Ryba, director of resident engagement at Tyler, who unpacks the many dimensions of government resilience, from organizational and operational readiness to cyber, fiscal, and disaster recovery planning. She explains why strong community connections and real-time resident engagement are foundational to building trust and navigating disruption.

Next, Russell Gainford, Tyler’s Chief Technology Officer, explores how cloud infrastructure gives governments the flexibility, redundancy, and scale to keep services running 24/7. His insights reveal how modern cloud environments create new possibilities for continuity, failover, and system reliability across interconnected public-sector operations.

Turning to modernization, Mike Teeters, senior product manager, discusses how cloud technology helps agencies reduce workforce pressure, simplify upgrades, and scale effortlessly during peak periods — all while ensuring staff stay current with the latest capabilities.

From there, Franklin Williams, president of the Data & Insights Division and deputy chief technology officer, explains why strong data governance is essential to the future of AI in government. Clean, discoverable, and authoritative data, he notes, is the key to enabling accurate insights and unlocking the potential of emerging agentic frameworks.

Finally, Elliot Flautt, director of state data solutions, shares how governments are beginning to use AI to enhance transparency, streamline routine interactions, and guide residents to the services they need. He highlights the importance of secure, privacy-minded data practices in building the trustworthy AI systems that will increasingly support government operations.

Whether you focus on technology strategy, data management, or community engagement, this best-of episode offers practical lessons on strengthening resilience, embracing cloud-driven modernization, and harnessing AI to serve communities more effectively.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7–10 at the Venetian Resort in Las Vegas. Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> 2025 Tyler Tech Podcast Highlights: Cloud, Data, and AI in Government Cate Ryba, Russell Gainford, Jade Champion, Elliot Flautt, Mike Teeters, Josh Henderson, Franklin Williams 00:16:18 This episode of the Tyler Tech Podcast brings together standout moments from 2025, featuring Tyler experts discussing how governments are strengthening resilience, modernizing through the cloud, and preparing for an AI-enabled future. The conversation highlights the many dimensions of resilience — from community engagement to cyber and operational readiness — and explores how cloud infrastructure supports always-on services and scalable operations. Guests also share why strong data governance is essential for effective AI and how emerging intelligence tools are helping agencies improve transparency, streamline routine interactions, and better serve residents. Tune in to hear how technology, collaboration, and innovation are shaping the next era of public sector service. This episode of the Tyler Tech Podcast brings together standout moments from 2025, featuring Tyler experts discussing how governments are strengthening resilience, modernizing through the cloud, and preparing for an AI-enabled future. The conversation highlights the many dimensions of resilience — from community engagement to cyber and operational readiness — and explores how cloud infrastructure supports always-on services and scalable operations. Guests also share why strong data governance is essential for effective AI and how emerging intelligence tools are helping agencies improve transparency, streamline routine interactions, and better serve residents. Tune in to hear how technology, collaboration, and innovation are shaping the next era of public sector service. using ai to improve public services, how governments build community resilience, data governance for ai, improving resident engagement with technology, modernizing government technology, scaling government systems in the cloud, why governments move to the cloud, public sector artificial intelligence examples, government technology trends 2025, why data governance matters, public sector modernization strategies, how ai improves resident experience, ai tools for government transparency, cloud benefits for government, ai in government services, what is government resilience, how governments handle workforce pressures, government digital transformation, government resilience, public sector cloud modernization false full 135 0d3605ab-c3fe-4555-a680-1734644407e9 Smarter, Safer Student Transportation: West Ada’s Digital Transformation In this episode of the Tyler Tech Podcast, Erin Sweeney, routing specialist for West Ada School District in Idaho, shares how the district transformed its student transportation operations — a journey that helped earn West Ada a 2025 Tyler Excellence Award (TEA).

Recorded live at Tyler Connect 2025 in San Antonio, the conversation explores how the district overcame long-standing challenges with student ridership data, route planning, and communicating with families. Erin details West Ada’s shift from paper-based processes to real-time ridership insights, empowering staff to improve efficiency, streamline routing, and strengthen safety across the system.

From tablet-based turn-by-turn navigation to more accurate ridership tracking, Erin highlights the technology and teamwork that have helped West Ada better serve students and parents. She also shares a compelling real-world example — using scan data to locate a missing student within minutes — that demonstrates the critical impact of having timely, accurate information.

Whether you support school transportation, manage district operations, or lead public-sector innovation, this episode offers practical lessons on data-driven decision making, improved communication, and modernizing essential services to build trust within communities.

This episode also highlights the Tyler Excellence Awards, which celebrate public sector organizations using Tyler solutions to make a meaningful impact in their communities. Apply now at the link below!

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 9 Dec 2025 14:00:00 +0000 podcast@tylertech.com (Erin Sweeney, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/student-transportation-west-ada-idaho-e1KViXTU In this episode of the Tyler Tech Podcast, Erin Sweeney, routing specialist for West Ada School District in Idaho, shares how the district transformed its student transportation operations — a journey that helped earn West Ada a 2025 Tyler Excellence Award (TEA).

Recorded live at Tyler Connect 2025 in San Antonio, the conversation explores how the district overcame long-standing challenges with student ridership data, route planning, and communicating with families. Erin details West Ada’s shift from paper-based processes to real-time ridership insights, empowering staff to improve efficiency, streamline routing, and strengthen safety across the system.

From tablet-based turn-by-turn navigation to more accurate ridership tracking, Erin highlights the technology and teamwork that have helped West Ada better serve students and parents. She also shares a compelling real-world example — using scan data to locate a missing student within minutes — that demonstrates the critical impact of having timely, accurate information.

Whether you support school transportation, manage district operations, or lead public-sector innovation, this episode offers practical lessons on data-driven decision making, improved communication, and modernizing essential services to build trust within communities.

This episode also highlights the Tyler Excellence Awards, which celebrate public sector organizations using Tyler solutions to make a meaningful impact in their communities. Apply now at the link below!

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Smarter, Safer Student Transportation: West Ada’s Digital Transformation Erin Sweeney, Jade Champion, Josh Henderson 00:15:07 This episode of the Tyler Tech Podcast features Erin Sweeney, routing specialist for West Ada School District in Idaho, sharing how the district modernized its student transportation operations to improve safety, efficiency, and communication. Erin discusses West Ada’s shift from paper-based processes to real-time ridership insights, the adoption of tablet-based navigation for drivers, and the impact of accurate scan data — including locating a missing student within minutes. The conversation highlights how technology, teamwork, and data-driven decision making helped West Ada earn a 2025 Tyler Excellence Award. Tune in to learn how modern tools are transforming school transportation and strengthening trust within communities. This episode of the Tyler Tech Podcast features Erin Sweeney, routing specialist for West Ada School District in Idaho, sharing how the district modernized its student transportation operations to improve safety, efficiency, and communication. Erin discusses West Ada’s shift from paper-based processes to real-time ridership insights, the adoption of tablet-based navigation for drivers, and the impact of accurate scan data — including locating a missing student within minutes. The conversation highlights how technology, teamwork, and data-driven decision making helped West Ada earn a 2025 Tyler Excellence Award. Tune in to learn how modern tools are transforming school transportation and strengthening trust within communities. school bus safety technology, how to improve student transportation safety in schools, how to streamline k12 transportation workflows, school bus tablet navigation systems explained, k12 operations improvement, school district transportation management, digital transformation in schools, tyler excellence award winner, strategies for efficient school bus route planning, integrating scan-card systems in school bus operations, routing software for schools, k12 transportation safety, improving school transportation efficiency, technology that helps locate missing students faster, real-time student ridership data solutions for districts, modernizing school transportation, idaho school transportation, modern solutions for large district transportation challenges, school bus routing solutions, improving communication with families about bus routes, student bus tracking tools, success stories using tyler technologies transportation tools, tyler technologies transportation solutions, real-time student ridership data, west ada school district transportation, school transportation data insights, school transportation modernization best practices, school transportation best practices, best technology for school bus routing and tracking, benefits of digital routing software for school districts, data-driven decision making for school transportation leaders, how west ada school district improved bus operations, what earns a tyler excellence award for transportation, case study on modernizing school transportation systems, how to reduce lost student incidents with technology, how to implement real-time bus tracking in a school district, locating missing students technology, student transportation technology, tools for tracking students on and off the school bus, school bus tracking systems, school transportation case study false full 134 062a691e-702a-4fe9-9c15-f3ba06a21295 Connecting Communities: Rancho Cordova's Real-World Impact In this episode of the Tyler Tech Podcast, Burgandi Grace, principal project manager for artificial intelligence at Tyler Technologies, and Jessica Crone, management analyst for the City of Rancho Cordova, California, explore how integrated systems and collaboration are transforming local government.

Recorded live at Tyler Connect 2025 in San Antonio, the conversation dives into the real-world impact of Tyler’s Connected Communities vision — a framework that helps governments link people, data, and processes to improve efficiency and strengthen resident trust.

Jessica shares how Rancho Cordova turned that vision into reality by breaking down silos across departments, automating workflows, and creating more transparent, resident-focused digital services. From paper-heavy processes to seamless online applications, she highlights how integration has reduced turnaround times from a week to a single day — while empowering staff and residents alike.

Together, they discuss how leadership support, staff engagement, and creative change management — like Rancho Cordova’s “Super Egg” mascot — can make modernization both effective and fun.

Whether you’re a government leader, project manager, or technologist, this episode offers practical lessons on collaboration, data sharing, and the power of connection to drive better outcomes for communities.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7–10 at the Venetian Resort in Las Vegas, Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 25 Nov 2025 14:00:00 +0000 podcast@tylertech.com (Burgandi Grace, Jessica Crone, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/connecting-communities-real-world-impact-Lw9CrNig In this episode of the Tyler Tech Podcast, Burgandi Grace, principal project manager for artificial intelligence at Tyler Technologies, and Jessica Crone, management analyst for the City of Rancho Cordova, California, explore how integrated systems and collaboration are transforming local government.

Recorded live at Tyler Connect 2025 in San Antonio, the conversation dives into the real-world impact of Tyler’s Connected Communities vision — a framework that helps governments link people, data, and processes to improve efficiency and strengthen resident trust.

Jessica shares how Rancho Cordova turned that vision into reality by breaking down silos across departments, automating workflows, and creating more transparent, resident-focused digital services. From paper-heavy processes to seamless online applications, she highlights how integration has reduced turnaround times from a week to a single day — while empowering staff and residents alike.

Together, they discuss how leadership support, staff engagement, and creative change management — like Rancho Cordova’s “Super Egg” mascot — can make modernization both effective and fun.

Whether you’re a government leader, project manager, or technologist, this episode offers practical lessons on collaboration, data sharing, and the power of connection to drive better outcomes for communities.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7–10 at the Venetian Resort in Las Vegas, Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Connecting Communities: Rancho Cordova's Real-World Impact Burgandi Grace, Jessica Crone, Jade Champion, Josh Henderson 00:18:01 This episode of the Tyler Tech Podcast features Burgandi Grace, principal project manager for artificial intelligence at Tyler Technologies, and Jessica Crone, management analyst for the City of Rancho Cordova, California. They share how Rancho Cordova is using connected systems and collaboration to streamline operations, strengthen communication, and deliver more resident-focused digital services. The conversation explores how leadership support, change management, and a culture of innovation — complete with the city’s “Super Egg” mascot — are helping government staff embrace modernization. Tune in to hear how connection, collaboration, and technology are driving real-world impact in local government. This episode of the Tyler Tech Podcast features Burgandi Grace, principal project manager for artificial intelligence at Tyler Technologies, and Jessica Crone, management analyst for the City of Rancho Cordova, California. They share how Rancho Cordova is using connected systems and collaboration to streamline operations, strengthen communication, and deliver more resident-focused digital services. The conversation explores how leadership support, change management, and a culture of innovation — complete with the city’s “Super Egg” mascot — are helping government staff embrace modernization. Tune in to hear how connection, collaboration, and technology are driving real-world impact in local government. rancho cordova digital services, building trust in digital government, government efficiency through integration, improving resident engagement through technology, integrating government systems, tyler technologies connected communities, how technology improves resident experience, public sector technology integration, how cities can streamline operations, how to break down silos in government, government technology innovation, digital transformation in local government, using data to improve public services, modernizing city services, government change management best practices, local government automation success stories, how to modernize local government, connected communities in government, examples of government collaboration, smart city collaboration examples false full 133 babf37dd-26ae-4062-9edb-1feebea6f8e4 Resident Engagement in El Cajon: A Foundation for Public Trust In this episode of the Tyler Tech Podcast, Cate Ryba, director of resident engagement at Tyler Technologies, and Sara Diaz, director of information technology for the city of El Cajon, California, join the show to discuss how digital services can strengthen community connections and build public trust.

Recorded live at Tyler Connect 2025 in San Antonio, the conversation explores how El Cajon’s My El Cajon app — powered by Tyler’s My Civic platform — is making government more intuitive and responsive. Sara shares how her team designed the app with real residents in mind, incorporating feedback from diverse users to ensure accessibility across ages, languages, and cultures.

Cate highlights how user expectations are evolving and why government technology must deliver the same seamless, reliable experiences that residents enjoy from private-sector apps. Together, they discuss how strong partnerships, data-driven improvements, and thoughtful design can help governments meet residents where they are — online, on their phones, and in their communities.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7–10 at the Venetian Resort in Las Vegas, Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.

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]]> Tue, 11 Nov 2025 14:00:00 +0000 podcast@tylertech.com (Sara Diaz, Josh Henderson, Cate Ryba, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/resident-engagement-el-cajon-california-public-trust-uKcMi8nx In this episode of the Tyler Tech Podcast, Cate Ryba, director of resident engagement at Tyler Technologies, and Sara Diaz, director of information technology for the city of El Cajon, California, join the show to discuss how digital services can strengthen community connections and build public trust.

Recorded live at Tyler Connect 2025 in San Antonio, the conversation explores how El Cajon’s My El Cajon app — powered by Tyler’s My Civic platform — is making government more intuitive and responsive. Sara shares how her team designed the app with real residents in mind, incorporating feedback from diverse users to ensure accessibility across ages, languages, and cultures.

Cate highlights how user expectations are evolving and why government technology must deliver the same seamless, reliable experiences that residents enjoy from private-sector apps. Together, they discuss how strong partnerships, data-driven improvements, and thoughtful design can help governments meet residents where they are — online, on their phones, and in their communities.

This episode also spotlights Tyler Connect 2026, where innovation and collaboration take center stage. Taking place April 7–10 at the Venetian Resort in Las Vegas, Connect brings together public sector professionals from across the country to explore new solutions, share ideas, and strengthen communities. It’s a week dedicated to learning, connection, and imagining what’s possible for the future of government technology. Explore registration details and early bird pricing in the show notes to start planning your Connect 2026 experience.

And learn more about the topics discussed in this episode with these resources:

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]]> Resident Engagement in El Cajon: A Foundation for Public Trust Sara Diaz, Josh Henderson, Cate Ryba, Jade Champion 00:19:24 This episode of the Tyler Tech Podcast features Cate Ryba, director of resident engagement at Tyler Technologies, and Sara Diaz, director of information technology for the City of El Cajon, California. They share how El Cajon is using digital services to make government more intuitive, connected, and trustworthy. The conversation explores how thoughtful design, accessibility, and continuous improvement can strengthen public trust and help residents engage more meaningfully with their community. Tune in to hear how technology and collaboration are shaping a more seamless resident experience. This episode of the Tyler Tech Podcast features Cate Ryba, director of resident engagement at Tyler Technologies, and Sara Diaz, director of information technology for the City of El Cajon, California. They share how El Cajon is using digital services to make government more intuitive, connected, and trustworthy. The conversation explores how thoughtful design, accessibility, and continuous improvement can strengthen public trust and help residents engage more meaningfully with their community. Tune in to hear how technology and collaboration are shaping a more seamless resident experience. public sector digital experience tyler technologies, building trust through digital services, el cajon digital government services, government app success stories, digital government accessibility, public trust and digital transformation, city technology case study el cajon, government customer experience, how tyler helps cities build trust, el cajon resident engagement, government technology and resident engagement, local government innovation, digital resident engagement examples, tyler tech podcast resident engagement, tyler technologies thought leadership, citizen experience platform, resident engagement in local government, local government technology success stories, digital services for local government, resident engagement solutions tyler technologies, tyler my civic app case study, building public trust in government, improving citizen experience in government apps false full 132 805f1c5c-4933-46b2-8289-1464d3ee7cb8 Empowering a Workforce Built on Cyber Awareness In this episode of the Tyler Tech Podcast, Tim Walsh, general manager of cybersecurity at Tyler Technologies, joins the show to discuss the human side of cybersecurity and the importance of building a strong organizational culture to support it.

Tim explains why technology alone isn’t enough to defend against evolving threats — emphasizing the critical role of people, processes, and leadership. He shares how public sector organizations can strengthen cyber resilience by investing in their teams, encouraging continuous training, and fostering a culture where every employee understands their part in protecting systems and data.

The conversation also explores strategies for addressing workforce shortages, partnering effectively to maintain 24/7 coverage, and recruiting and retaining cybersecurity talent in a competitive market. By empowering employees and creating a culture of shared responsibility, public sector leaders can build teams that are ready to adapt, respond, and thrive in an ever-changing cybersecurity landscape.

This episode also highlights the advantages of cloud infrastructure and how it is transforming the public sector. From reducing technical debt and streamlining operations to creating the flexibility to adopt AI and other emerging tools, the cloud provides a smarter, more resilient foundation for modernization, security, and innovation. Explore our resources in the show notes to learn how governments can maximize long-term value and take the next step toward a future built to adapt.

And learn more about the topics discussed in this episode with these resources:

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]]> Tue, 28 Oct 2025 13:00:00 +0000 podcast@tylertech.com (Tim Walsh, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/workforce-cyber-awareness-iTUpp5m_ In this episode of the Tyler Tech Podcast, Tim Walsh, general manager of cybersecurity at Tyler Technologies, joins the show to discuss the human side of cybersecurity and the importance of building a strong organizational culture to support it.

Tim explains why technology alone isn’t enough to defend against evolving threats — emphasizing the critical role of people, processes, and leadership. He shares how public sector organizations can strengthen cyber resilience by investing in their teams, encouraging continuous training, and fostering a culture where every employee understands their part in protecting systems and data.

The conversation also explores strategies for addressing workforce shortages, partnering effectively to maintain 24/7 coverage, and recruiting and retaining cybersecurity talent in a competitive market. By empowering employees and creating a culture of shared responsibility, public sector leaders can build teams that are ready to adapt, respond, and thrive in an ever-changing cybersecurity landscape.

This episode also highlights the advantages of cloud infrastructure and how it is transforming the public sector. From reducing technical debt and streamlining operations to creating the flexibility to adopt AI and other emerging tools, the cloud provides a smarter, more resilient foundation for modernization, security, and innovation. Explore our resources in the show notes to learn how governments can maximize long-term value and take the next step toward a future built to adapt.

And learn more about the topics discussed in this episode with these resources:

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Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Empowering a Workforce Built on Cyber Awareness Tim Walsh, Jade Champion, Josh Henderson 00:17:14 This episode of the Tyler Tech Podcast features Tim Walsh, general manager of cybersecurity at Tyler Technologies. He discusses why building a strong cybersecurity posture starts with people — not just technology. The conversation explores how public sector leaders can strengthen cyber resilience by investing in their workforce, providing training and resources, and creating a culture where security is a shared responsibility. Tune in to hear how empowering teams and fostering cyber awareness can help organizations stay prepared in an evolving threat landscape. This episode of the Tyler Tech Podcast features Tim Walsh, general manager of cybersecurity at Tyler Technologies. He discusses why building a strong cybersecurity posture starts with people — not just technology. The conversation explores how public sector leaders can strengthen cyber resilience by investing in their workforce, providing training and resources, and creating a culture where security is a shared responsibility. Tune in to hear how empowering teams and fostering cyber awareness can help organizations stay prepared in an evolving threat landscape. how people and culture impact cybersecurity, cybersecurity workforce development, cybersecurity talent shortage, how to empower teams to prevent cyber threats, cybersecurity awareness month workforce, cybersecurity workforce strategies, building a cyber-ready workforce, steps to build a culture of cyber awareness, how to retain cybersecurity professionals in the public sector, how leadership can promote cybersecurity awareness, how to combine people process and technology in cybersecurity, how to make cybersecurity a shared responsibility, how to foster cyber awareness in government, how public sector leaders can strengthen cybersecurity teams, cybersecurity leadership in government, employee cybersecurity awareness, how to strengthen workforce readiness for cyber attacks, cyber resilience through workforce development, how to develop cybersecurity talent in the public sector, strengthening cybersecurity culture, cybersecurity workforce retention, building cyber resilience through people, ways to improve cybersecurity training for employees, how to build cyber resilience through people, cybersecurity workforce challenges, people process technology cybersecurity, investing in cybersecurity teams, public sector cybersecurity workforce, how to prepare employees for evolving cyber threats, cyber awareness culture, how to build a cyber-ready workforce, empowering cybersecurity teams, best practices for cybersecurity workforce development, fostering cyber awareness, how to address the cybersecurity skills gap in government, public sector cybersecurity training, what is a cyber-ready workforce, cybersecurity skills gap public sector, how to create a culture of cybersecurity awareness, how to invest in your cybersecurity workforce false full 131 a072ccec-167a-4698-88e3-ad3644b0fd08 AI and the New Cybersecurity Landscape In this episode of the Tyler Tech Podcast, Ryan Jacobson, manager of software engineering, and Sonya Newell, team lead in cybersecurity, join the show to discuss the changing nature of cybersecurity and the growing impact of artificial intelligence (AI).

Ryan and Sonya share how threats like ransomware, zero-day vulnerabilities, and legacy technology continue to challenge public sector agencies, especially as more services move to the cloud. They also explain how AI has lowered the barrier for attackers to create sophisticated phishing and voice scams, while at the same time giving defenders new tools to monitor, detect, and respond.

The conversation underscores why resilience is about more than just technology — it requires awareness, adaptability, and culture. By asking the right questions, starting small, and reinforcing strong internal processes, public sector leaders can take meaningful steps toward strengthening cybersecurity in an AI-driven world.

This episode also highlights the advantages of cloud infrastructure and how it is transforming the public sector. From reducing technical debt and streamlining operations to creating the flexibility to adopt AI and other emerging tools, the cloud provides a smarter, more resilient foundation for modernization, security, and innovation. Explore our resources in the show notes to learn how governments can maximize long-term value and take the next step toward a future built to adapt.

And learn more about the topics discussed in this episode with these resources:

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]]> Tue, 14 Oct 2025 13:00:00 +0000 podcast@tylertech.com (Ryan Jacobson, Sonya Newell, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/ai-cybersecurity-landscape-tk3k7ETV In this episode of the Tyler Tech Podcast, Ryan Jacobson, manager of software engineering, and Sonya Newell, team lead in cybersecurity, join the show to discuss the changing nature of cybersecurity and the growing impact of artificial intelligence (AI).

Ryan and Sonya share how threats like ransomware, zero-day vulnerabilities, and legacy technology continue to challenge public sector agencies, especially as more services move to the cloud. They also explain how AI has lowered the barrier for attackers to create sophisticated phishing and voice scams, while at the same time giving defenders new tools to monitor, detect, and respond.

The conversation underscores why resilience is about more than just technology — it requires awareness, adaptability, and culture. By asking the right questions, starting small, and reinforcing strong internal processes, public sector leaders can take meaningful steps toward strengthening cybersecurity in an AI-driven world.

This episode also highlights the advantages of cloud infrastructure and how it is transforming the public sector. From reducing technical debt and streamlining operations to creating the flexibility to adopt AI and other emerging tools, the cloud provides a smarter, more resilient foundation for modernization, security, and innovation. Explore our resources in the show notes to learn how governments can maximize long-term value and take the next step toward a future built to adapt.

And learn more about the topics discussed in this episode with these resources:

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]]> AI and the New Cybersecurity Landscape Ryan Jacobson, Sonya Newell, Jade Champion, Josh Henderson 00:19:19 This episode of the Tyler Tech Podcast features Ryan Jacobson, manager of software engineering, and Sonya Newell, team lead in cybersecurity at Tyler Technologies. They discuss how artificial intelligence is transforming cybersecurity — creating new opportunities for defense while introducing fresh risks for public sector agencies. The conversation explores the evolving threat landscape, from ransomware and zero-day vulnerabilities to AI-generated phishing and voice scams. Tune in to hear how leaders can build awareness, adaptability, and a strong security culture to stay resilient in an AI-driven world. This episode of the Tyler Tech Podcast features Ryan Jacobson, manager of software engineering, and Sonya Newell, team lead in cybersecurity at Tyler Technologies. They discuss how artificial intelligence is transforming cybersecurity — creating new opportunities for defense while introducing fresh risks for public sector agencies. The conversation explores the evolving threat landscape, from ransomware and zero-day vulnerabilities to AI-generated phishing and voice scams. Tune in to hear how leaders can build awareness, adaptability, and a strong security culture to stay resilient in an AI-driven world. how phishing scams use ai, how to strengthen cybersecurity culture, how governments can protect against ai cyber threats, cybersecurity training for employees, understanding zero-day vulnerabilities, how to prevent ransomware attacks in government, best cybersecurity practices for government agencies, how ai impacts cybersecurity in government, ai and cyber defense, phishing and ai, how cloud technology affects cybersecurity, cybersecurity challenges in the public sector, protecting against voice-generated scams, cybersecurity best practices, cloud security for government, voice phishing scams, cybersecurity culture and awareness, how to build cyber resilience with ai, how is ai changing cybersecurity, ai tools for cybersecurity, zero-day vulnerabilities, evolving cybersecurity landscape, what public sector leaders should know about ai security, artificial intelligence cybersecurity, cybersecurity in the public sector, cybersecurity awareness month, ai in cybersecurity, ransomware prevention, building awareness and adaptability in cybersecurity, ai-driven cyber threats, government cybersecurity, building cyber resilience, ai and the future of cybersecurity, ai tools for defending against cyber attacks, cybersecurity resilience, public sector data protection, what are ai-driven cyber attacks, cybersecurity frameworks for agencies false full 130 1704d673-7c2a-4253-843c-77f9f9867dcf Collier County’s Strategic Shift to Priority Based Budgeting In this episode of the Tyler Tech Podcast, Chris Hall, commissioner of Collier County, Florida, joins the show to discuss how his community has transformed its approach to budgeting through priority-based budgeting.

Commissioner Hall shares how Collier County shifted away from manual, subjective methods to a data-driven, goal-oriented framework that better aligns resources with resident needs. He explains how evaluating more than 600 programs revealed redundancies, created new opportunities for savings and revenue, and strengthened fiscal responsibility without raising taxes.

The conversation also highlights the importance of staff buy-in, transparency, and empowering employees to rethink long standing practices. With $150 million in potential savings already identified and $40 million implemented, Collier County is setting a new standard for sustainable budgeting and service delivery.

Tune in to hear how one county is redefining its budgeting process and building a smarter, more strategic path forward.

This episode also highlights the advantages of cloud infrastructure and how it is transforming the public sector. From reducing technical debt and streamlining operations to creating the flexibility to adopt AI and other emerging tools, the cloud provides a smarter, more resilient foundation for modernization, security, and innovation. Explore our resources in the show notes to learn how governments can maximize long-term value and take the next step toward a future built to adapt.

And learn more about the topics discussed in this episode with these resources:

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]]> Tue, 30 Sep 2025 13:00:00 +0000 podcast@tylertech.com (Chris Hall, Josh Henderson, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/collier-county-priority-based-budgeting-X_rPAPT_ In this episode of the Tyler Tech Podcast, Chris Hall, commissioner of Collier County, Florida, joins the show to discuss how his community has transformed its approach to budgeting through priority-based budgeting.

Commissioner Hall shares how Collier County shifted away from manual, subjective methods to a data-driven, goal-oriented framework that better aligns resources with resident needs. He explains how evaluating more than 600 programs revealed redundancies, created new opportunities for savings and revenue, and strengthened fiscal responsibility without raising taxes.

The conversation also highlights the importance of staff buy-in, transparency, and empowering employees to rethink long standing practices. With $150 million in potential savings already identified and $40 million implemented, Collier County is setting a new standard for sustainable budgeting and service delivery.

Tune in to hear how one county is redefining its budgeting process and building a smarter, more strategic path forward.

This episode also highlights the advantages of cloud infrastructure and how it is transforming the public sector. From reducing technical debt and streamlining operations to creating the flexibility to adopt AI and other emerging tools, the cloud provides a smarter, more resilient foundation for modernization, security, and innovation. Explore our resources in the show notes to learn how governments can maximize long-term value and take the next step toward a future built to adapt.

And learn more about the topics discussed in this episode with these resources:

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]]> Collier County’s Strategic Shift to Priority Based Budgeting Chris Hall, Josh Henderson, Jade Champion 00:14:21 This episode of the Tyler Tech Podcast features Chris Hall, commissioner of Collier County, Florida. He shares how the county adopted priority based budgeting to move away from subjective, manual methods and toward a data driven, goal oriented framework. The conversation highlights how Collier County identified redundancies, uncovered millions in savings, and empowered staff to make more strategic decisions. Tune in to hear how a smarter budgeting process is helping the county strengthen fiscal responsibility and deliver better services to residents. This episode of the Tyler Tech Podcast features Chris Hall, commissioner of Collier County, Florida. He shares how the county adopted priority based budgeting to move away from subjective, manual methods and toward a data driven, goal oriented framework. The conversation highlights how Collier County identified redundancies, uncovered millions in savings, and empowered staff to make more strategic decisions. Tune in to hear how a smarter budgeting process is helping the county strengthen fiscal responsibility and deliver better services to residents. how can local governments identify savings without cutting services?, what are the benefits of priority based budgeting for counties and cities?, how can governments balance limited resources with community priorities?, why is strategic budgeting important for local governments?, what tools help governments evaluate programs and services effectively?, how can public sector leaders implement priority based budgeting like collier county?, what is the connection between collier county’s budgeting and the tyler excellence award?, how is collier county saving money with priority based budgeting?, what is collier county’s approach to government transparency in budgeting?, how did collier county, what are common challenges with government budgeting and how to solve them?, how does collier county’s budgeting process impact residents?, what is priority based budgeting in local government?, what are the benefits of priority based budgeting for florida counties?, florida transform its budgeting process?, how does priority based budgeting align spending with resident needs?, how did collier county move away from manual budgeting methods?, how is collier county using technology to modernize budgeting?, what are examples of successful government budgeting reforms?, how can public sector leaders modernize the budgeting process?, what role does staff buy in play in budgeting success?, how can technology improve budgeting in the public sector?, how does priority based budgeting support transparency in government?, why should governments adopt data driven budgeting?, what is priority based budgeting in collier county?, what role did chris hall play in collier county’s budget transformation?, how does priority based budgeting improve fiscal responsibility?, what lessons can other counties learn from collier county’s budgeting shift?, why did collier county adopt a data driven budgeting model?, how did collier county identify $150 million in savings? false full 129 ecd30ddc-dde2-4e2e-9e02-e48c057cc8f6 Leading With Data: Building Transparency in the Age of AI In this episode of the Tyler Tech Podcast, Elliot Flautt, director of state data solutions at Tyler Technologies, joins the show to discuss how governments are using data to drive smarter decisions, increase transparency, and strengthen trust with their communities.

Elliot shares his perspective on the importance of breaking down silos across agencies, balancing the demand for transparency with the responsibility to protect privacy, and making the most of limited resources. He highlights how effective data governance lays the foundation for governments to deliver value while safeguarding sensitive information.

The conversation also explores how innovations like artificial intelligence (AI) are opening new possibilities for resident engagement — from improving access to public data to suggesting services that communities may not realize are available. Elliot emphasizes the need to start small, build momentum with early wins, and grow data initiatives into programs that deliver measurable outcomes.

Tune in to hear how governments are leading with data to improve operations, foster transparency, and prepare for the opportunities with AI.

This episode also highlights the advantages of cloud infrastructure and how it is transforming the public sector. From reducing technical debt and streamlining operations to creating the flexibility to adopt AI and other emerging tools, the cloud provides a smarter, more resilient foundation for modernization, security, and innovation. Explore our resources in the show notes to learn how governments can maximize long-term value and take the next step toward a future built to adapt.

And learn more about the topics discussed in this episode with these resources:

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]]> Tue, 16 Sep 2025 13:00:00 +0000 podcast@tylertech.com (Jade Champion, Elliot Flautt, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/data-transparency-ai-_s4uqD9u In this episode of the Tyler Tech Podcast, Elliot Flautt, director of state data solutions at Tyler Technologies, joins the show to discuss how governments are using data to drive smarter decisions, increase transparency, and strengthen trust with their communities.

Elliot shares his perspective on the importance of breaking down silos across agencies, balancing the demand for transparency with the responsibility to protect privacy, and making the most of limited resources. He highlights how effective data governance lays the foundation for governments to deliver value while safeguarding sensitive information.

The conversation also explores how innovations like artificial intelligence (AI) are opening new possibilities for resident engagement — from improving access to public data to suggesting services that communities may not realize are available. Elliot emphasizes the need to start small, build momentum with early wins, and grow data initiatives into programs that deliver measurable outcomes.

Tune in to hear how governments are leading with data to improve operations, foster transparency, and prepare for the opportunities with AI.

This episode also highlights the advantages of cloud infrastructure and how it is transforming the public sector. From reducing technical debt and streamlining operations to creating the flexibility to adopt AI and other emerging tools, the cloud provides a smarter, more resilient foundation for modernization, security, and innovation. Explore our resources in the show notes to learn how governments can maximize long-term value and take the next step toward a future built to adapt.

And learn more about the topics discussed in this episode with these resources:

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Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Leading With Data: Building Transparency in the Age of AI Jade Champion, Elliot Flautt, Josh Henderson 00:13:34 This episode of the Tyler Tech Podcast features Elliot Flautt, director of state data solutions at Tyler Technologies. He shares how governments are breaking down silos, balancing transparency with privacy, and using data to build trust with their communities. The conversation highlights the role of strong data governance, practical steps for maximizing limited resources, and how artificial intelligence (AI) is creating new opportunities for resident engagement. Tune in for insights on leading with data and preparing for the future of public sector innovation. This episode of the Tyler Tech Podcast features Elliot Flautt, director of state data solutions at Tyler Technologies. He shares how governments are breaking down silos, balancing transparency with privacy, and using data to build trust with their communities. The conversation highlights the role of strong data governance, practical steps for maximizing limited resources, and how artificial intelligence (AI) is creating new opportunities for resident engagement. Tune in for insights on leading with data and preparing for the future of public sector innovation. transparency and accountability in government, government data transparency, how is ai shaping the future of public sector innovation, ai use cases in the public sector, what are examples of ai use cases in government, how can local governments maximize limited resources with data, what role does cloud technology play in government data, public trust and government data, artificial intelligence in government, how can governments make smarter data-driven decisions, how can small wins help governments adopt data initiatives, why is ai becoming necessary in government, resource management in government, what is data governance in the public sector, why is transparency important for public trust, technology in local government, how do governments balance transparency and privacy, how can governments use data to build trust, data-driven decision making in government, how are agencies breaking down data silos, how is technology modernizing government services, ai for resident engagement, modernizing government services with data, breaking down government data silos, balancing transparency and privacy in government, public sector data governance, how is ai improving resident engagement, what does data transparency mean in government false full 128 9a91a6f3-0e00-4784-8b9e-b27a928ddde7 Adapting for the Future: ICMA’s Role in Local Government Leadership In this episode of the Tyler Tech Podcast, Pat Martel, West Coast regional director at the International City/County Management Association (ICMA), joins the show to discuss the evolving landscape of local government leadership.

A former city manager and past president of ICMA, Pat shares how the association supports managers as they navigate today’s most pressing challenges — from workforce recruitment and retention to the growing need for innovation, agility, and digital access.

The conversation explores ICMA’s efforts to build the next generation of leaders through fellowships, student programs, and leadership development initiatives. Pat also highlights how technology — including artificial intelligence (AI) — is reshaping local government service delivery, and how even smaller communities are finding ways to bridge the digital divide and enhance resident engagement.

Looking ahead, Pat offers an optimistic view of the profession, underscoring the resilience of local governments, the adaptability of current leaders, and the importance of meeting communities where they are. She also previews the upcoming ICMA Annual Conference in Tampa, Florida, where leaders from across the country will gather to share strategies and best practices.

Tune in to hear how ICMA is helping local governments strengthen their communities, embrace innovation, and build for the future.

This episode also highlights “Resilient by Design: How Technology Supports Government,” our free e-book that explores how public sector agencies can strengthen their resilience in the face of disruption. From cloud infrastructure and automation to secure payment systems and crisis response tools, the e-book features real-world examples of how technology helps governments maintain continuity and serve their communities more effectively.

And learn more about the topics discussed in this episode with these resources:

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]]> Tue, 2 Sep 2025 13:00:00 +0000 podcast@tylertech.com (Pat Martel, Josh Henderson, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/icma-local-government-leadership-lMUVL6Ju In this episode of the Tyler Tech Podcast, Pat Martel, West Coast regional director at the International City/County Management Association (ICMA), joins the show to discuss the evolving landscape of local government leadership.

A former city manager and past president of ICMA, Pat shares how the association supports managers as they navigate today’s most pressing challenges — from workforce recruitment and retention to the growing need for innovation, agility, and digital access.

The conversation explores ICMA’s efforts to build the next generation of leaders through fellowships, student programs, and leadership development initiatives. Pat also highlights how technology — including artificial intelligence (AI) — is reshaping local government service delivery, and how even smaller communities are finding ways to bridge the digital divide and enhance resident engagement.

Looking ahead, Pat offers an optimistic view of the profession, underscoring the resilience of local governments, the adaptability of current leaders, and the importance of meeting communities where they are. She also previews the upcoming ICMA Annual Conference in Tampa, Florida, where leaders from across the country will gather to share strategies and best practices.

Tune in to hear how ICMA is helping local governments strengthen their communities, embrace innovation, and build for the future.

This episode also highlights “Resilient by Design: How Technology Supports Government,” our free e-book that explores how public sector agencies can strengthen their resilience in the face of disruption. From cloud infrastructure and automation to secure payment systems and crisis response tools, the e-book features real-world examples of how technology helps governments maintain continuity and serve their communities more effectively.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Adapting for the Future: ICMA’s Role in Local Government Leadership Pat Martel, Josh Henderson, Jade Champion 00:28:36 This episode of the Tyler Tech Podcast features Pat Martel, West Coast regional director at ICMA and former city manager. She shares how ICMA is supporting today’s leaders in addressing challenges like workforce recruitment, digital access, and innovation. The conversation highlights leadership development programs that prepare the next generation, the role of technology and AI in reshaping service delivery, and how communities are bridging the digital divide. Tune in for insights on building resilient local governments and a preview of the upcoming ICMA Annual Conference. This episode of the Tyler Tech Podcast features Pat Martel, West Coast regional director at ICMA and former city manager. She shares how ICMA is supporting today’s leaders in addressing challenges like workforce recruitment, digital access, and innovation. The conversation highlights leadership development programs that prepare the next generation, the role of technology and AI in reshaping service delivery, and how communities are bridging the digital divide. Tune in for insights on building resilient local governments and a preview of the upcoming ICMA Annual Conference. what is the future of local government leadership, what are icma leadership development programs, how does icma support city managers, how are local governments using ai, what is icma, how do fellowships prepare the next generation of government leaders, what challenges do city managers face today, how can local governments attract and retain talent, how can small communities bridge the digital divide, how are local governments building resilience, how is technology changing local government, how can cities embrace innovation, how can digital access support communities, how can local governments improve resident engagement, what is discussed at the icma annual conference false full 127 8a7d17fd-2844-4c4b-8ef1-bb54dc98409e Unlocking AI Starts With Strong Data Governance In this episode of the Tyler Tech Podcast, we explore how strong data governance is essential to unlocking the full potential of artificial intelligence in the public sector.

Recorded live at the Tyler Connect conference in San Antonio, this insightful conversation features Franklin Williams, president of Tyler’s Data & Insights Division and deputy chief technology officer. Franklin explains how effective data governance — covering data inventory, quality, access, and accountability — lays the groundwork for trustworthy AI and better decision-making.

We dive into the most common data challenges public sector agencies face today, the practical steps to take when building a governance program, and how those efforts can empower both human users and AI systems alike. From data stewardship to responsible access controls, this episode offers valuable guidance for any organization preparing for the future of government technology.

Tune in to learn how cleaning, cataloging, and securing your data today can help unlock transparency, operational insight, and innovation tomorrow.

This episode also highlights “Resilient by Design: How Technology Supports Government,” our free e-book that explores how public sector agencies can strengthen their resilience in the face of disruption. From cloud infrastructure and automation to secure payment systems and crisis response tools, the e-book features real-world examples of how technology helps governments maintain continuity and serve their communities more effectively.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 19 Aug 2025 13:00:00 +0000 podcast@tylertech.com (Franklin Williams, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/unlocking-ai-data-governance-I2ywKqfy In this episode of the Tyler Tech Podcast, we explore how strong data governance is essential to unlocking the full potential of artificial intelligence in the public sector.

Recorded live at the Tyler Connect conference in San Antonio, this insightful conversation features Franklin Williams, president of Tyler’s Data & Insights Division and deputy chief technology officer. Franklin explains how effective data governance — covering data inventory, quality, access, and accountability — lays the groundwork for trustworthy AI and better decision-making.

We dive into the most common data challenges public sector agencies face today, the practical steps to take when building a governance program, and how those efforts can empower both human users and AI systems alike. From data stewardship to responsible access controls, this episode offers valuable guidance for any organization preparing for the future of government technology.

Tune in to learn how cleaning, cataloging, and securing your data today can help unlock transparency, operational insight, and innovation tomorrow.

This episode also highlights “Resilient by Design: How Technology Supports Government,” our free e-book that explores how public sector agencies can strengthen their resilience in the face of disruption. From cloud infrastructure and automation to secure payment systems and crisis response tools, the e-book features real-world examples of how technology helps governments maintain continuity and serve their communities more effectively.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Unlocking AI Starts With Strong Data Governance Franklin Williams, Jade Champion, Josh Henderson 00:14:36 This episode of the Tyler Tech Podcast explores how strong data governance is the key to unlocking AI’s full potential in the public sector. Recorded live at Tyler Connect, the conversation features Franklin Williams, president of Tyler’s Data & Insights Division and deputy CTO. He shares how effective governance — from data inventory to accountability — enables better decision-making, supports trustworthy AI, and empowers both people and systems. Tune in for practical insights on building a strong data foundation for the future of government technology. This episode of the Tyler Tech Podcast explores how strong data governance is the key to unlocking AI’s full potential in the public sector. Recorded live at Tyler Connect, the conversation features Franklin Williams, president of Tyler’s Data & Insights Division and deputy CTO. He shares how effective governance — from data inventory to accountability — enables better decision-making, supports trustworthy AI, and empowers both people and systems. Tune in for practical insights on building a strong data foundation for the future of government technology. steps to prepare your government agency for ai, who is responsible for public data quality open data and transparency, what are examples of digital transformation in government data governance policy, what’s the role of ai governance in government preparing government for ai, does data quality impact ai performance data silos in government, how can ai improve government services public sector data management, how are governments planning for new technology digital transformation government, how to prepare data for ai in government ai readiness public sector, what data strategy supports ai adoption future of ai in the public sector, how is ai changing the public sector trusted data systems, what does responsible ai look like in the public sector government technology strategy, how should governments implement data governance ai in government, is my government agency ready for ai data quality and ai, what should a government data governance policy include ai and data strategy, how do governments eliminate data silos responsible ai use, government data governance, best practices for managing public sector data data governance for ai, how does open data support transparency ai governance public sector, why does government need trusted data data stewardship in government false full 126 557a9d83-9a58-4123-b7b3-08d5fbaebb0f Rethinking Public Sector Budgeting With Tyler, Envisio, and Polco In this episode of the Tyler Tech Podcast, we examine what it really means to modernize public sector budgeting in today’s fast-changing world. Recorded live at the Tyler Connect conference in San Antonio, this conversation brings together three thought leaders helping governments drive more transparent, agile, and priority-based financial planning.

Chris Fabian, senior director of product strategy for priority based budgeting at Tyler; Liz Steward, vice president of marketing and research at Envisio; and Nick Mastronardi, CEO of Polco, discuss the Government Finance Officers Association’s (GFOA) Rethinking Budgeting Initiative. Together, they explore how governments can align resources with community priorities, track impact through performance data, and close the feedback loop with meaningful resident engagement.

With real-world examples throughout the conversation, this episode spotlights how budgeting innovation is already taking shape — and how collaboration between technology providers and public finance leaders is driving meaningful progress.

Tune in to discover how priority-based budgeting, strategic planning, and data-informed decision-making are shaping a more resilient and trusted public sector.

This episode also features a spotlight on City Hall Selfie Day — a nationwide celebration of civic pride and local government heroes hosted by ELGL. Learn how to get involved on August 12 and show your support for public service in a creative and memorable way.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 5 Aug 2025 13:00:00 +0000 podcast@tylertech.com (Liz Steward, Nick Mastronardi, Jade Champion, Josh Henderson, Chris Fabian) https://tylertech-podcast.simplecast.com/episodes/rethinking-budgeting-tyler-envisio-polco-RpCoc_RX In this episode of the Tyler Tech Podcast, we examine what it really means to modernize public sector budgeting in today’s fast-changing world. Recorded live at the Tyler Connect conference in San Antonio, this conversation brings together three thought leaders helping governments drive more transparent, agile, and priority-based financial planning.

Chris Fabian, senior director of product strategy for priority based budgeting at Tyler; Liz Steward, vice president of marketing and research at Envisio; and Nick Mastronardi, CEO of Polco, discuss the Government Finance Officers Association’s (GFOA) Rethinking Budgeting Initiative. Together, they explore how governments can align resources with community priorities, track impact through performance data, and close the feedback loop with meaningful resident engagement.

With real-world examples throughout the conversation, this episode spotlights how budgeting innovation is already taking shape — and how collaboration between technology providers and public finance leaders is driving meaningful progress.

Tune in to discover how priority-based budgeting, strategic planning, and data-informed decision-making are shaping a more resilient and trusted public sector.

This episode also features a spotlight on City Hall Selfie Day — a nationwide celebration of civic pride and local government heroes hosted by ELGL. Learn how to get involved on August 12 and show your support for public service in a creative and memorable way.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Rethinking Public Sector Budgeting With Tyler, Envisio, and Polco Liz Steward, Nick Mastronardi, Jade Champion, Josh Henderson, Chris Fabian 00:26:32 This episode of the Tyler Tech Podcast explores how public sector leaders are rethinking budgeting to create more transparent, data-driven, and community-focused financial strategies. Recorded live at Tyler Connect, the conversation features Chris Fabian from Tyler, Liz Steward from Envisio, and Nick Mastronardi from Polco. Together, they share how priority-based budgeting, performance management, and resident engagement can help governments align resources with strategic goals and build lasting public trust. Tune in for a compelling look at the future of budgeting in the public sector. This episode of the Tyler Tech Podcast explores how public sector leaders are rethinking budgeting to create more transparent, data-driven, and community-focused financial strategies. Recorded live at Tyler Connect, the conversation features Chris Fabian from Tyler, Liz Steward from Envisio, and Nick Mastronardi from Polco. Together, they share how priority-based budgeting, performance management, and resident engagement can help governments align resources with strategic goals and build lasting public trust. Tune in for a compelling look at the future of budgeting in the public sector. digital budgeting tools, priority based budgeting, public sector budgeting, performance management in government, strategic public budgeting, civic engagement tools, what tools help with performance-based budgeting?, budgeting for public trust, local government finance, how can data improve public budgeting?, what are modern budgeting strategies for the public sector?, how can governments make smarter budget decisions?, rethinking budgeting, budgeting technology for governments, polco public engagement, gfoa budgeting principles, how can small cities improve their budgeting process?, how can residents be involved in the budgeting process?, government resource allocation, modern budgeting practices, what is the gfoa rethinking budgeting initiative?, what are examples of innovative public budgeting?, community-focused budgeting, how do local governments align budgets with priorities?, what is strategic budgeting in local government?, what is priority based budgeting?, what is polco used for in civic engagement?, government budgeting strategies, how do governments measure budget impact?, envisio performance management, how can technology improve government budgeting?, how does public engagement impact budgeting?, budgeting and ai, how do i build transparency in government budgeting?, what role does ai play in public budgeting?, how can governments rethink budgeting?, budget transparency, what is a budgeting readiness assessment for governments?, how does envisio support performance management?, tyler technologies budgeting false full 125 0a4ccf3f-5879-4048-929a-ae56aff5fa9e From Cloud to AI: Embracing Emerging Tech in the Public Sector In this episode of the Tyler Tech Podcast, we explore how public sector agencies can modernize with purpose — strategically adopting cloud technologies and preparing for emerging innovations like AI.

Recorded live at the Tyler Connect conference in San Antonio, this insightful conversation features Mike Teeters, senior product manager at Tyler. Mike shares practical guidance on moving away from legacy systems, overcoming budget and staffing challenges, and leveraging the cloud to ensure scalability, resilience, and continuous innovation.

We also discuss how government agencies can take incremental steps toward modernization, build trust through transparency and data governance, and evaluate success through measurable outcomes like improved service delivery and resident engagement.

Tune in to learn how to build a strong digital foundation today — and set the stage for what’s next.

This episode also highlights “Resilient by Design: How Technology Supports Government,” our free e-book that explores how public sector agencies can strengthen their resilience in the face of disruption. From cloud infrastructure and automation to secure payment systems and crisis response tools, the e-book features real-world examples of how technology helps governments maintain continuity and serve their communities more effectively.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 22 Jul 2025 13:00:00 +0000 podcast@tylertech.com (Josh Henderson, Mike Teeters, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/cloud-ai-public-sector-tech-4sITTRY6 In this episode of the Tyler Tech Podcast, we explore how public sector agencies can modernize with purpose — strategically adopting cloud technologies and preparing for emerging innovations like AI.

Recorded live at the Tyler Connect conference in San Antonio, this insightful conversation features Mike Teeters, senior product manager at Tyler. Mike shares practical guidance on moving away from legacy systems, overcoming budget and staffing challenges, and leveraging the cloud to ensure scalability, resilience, and continuous innovation.

We also discuss how government agencies can take incremental steps toward modernization, build trust through transparency and data governance, and evaluate success through measurable outcomes like improved service delivery and resident engagement.

Tune in to learn how to build a strong digital foundation today — and set the stage for what’s next.

This episode also highlights “Resilient by Design: How Technology Supports Government,” our free e-book that explores how public sector agencies can strengthen their resilience in the face of disruption. From cloud infrastructure and automation to secure payment systems and crisis response tools, the e-book features real-world examples of how technology helps governments maintain continuity and serve their communities more effectively.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> From Cloud to AI: Embracing Emerging Tech in the Public Sector Josh Henderson, Mike Teeters, Jade Champion 00:26:14 This episode of the Tyler Tech Podcast explores how public sector agencies can modernize with purpose by embracing cloud technology and laying the groundwork for emerging innovations like AI. Recorded live at Tyler Connect, Tyler senior product manager Mike Teeters shares practical advice on overcoming legacy system challenges, addressing workforce and budget constraints, and building trust through transparency and data governance. Tune in for a thoughtful conversation on how incremental steps today can lead to resilient, scalable solutions for tomorrow. This episode of the Tyler Tech Podcast explores how public sector agencies can modernize with purpose by embracing cloud technology and laying the groundwork for emerging innovations like AI. Recorded live at Tyler Connect, Tyler senior product manager Mike Teeters shares practical advice on overcoming legacy system challenges, addressing workforce and budget constraints, and building trust through transparency and data governance. Tune in for a thoughtful conversation on how incremental steps today can lead to resilient, scalable solutions for tomorrow. what are best practices for public sector digital transformation, how can governments prepare for ai adoption, what are the challenges of it modernization in the public sector, how can cloud technology improve service delivery in government, what is the role of emerging tech in the public sector, public sector modernization, emerging technology in government, what does cloud migration look like for government agencies, what are the benefits of cloud computing for local government, how can government agencies modernize legacy systems, why should public sector organizations move to the cloud, what’s the best way for government leaders to start modernizing it systems, how does data governance affect ai use in the public sector, cloud computing in government, how do you build digital resilience in government, how can public sector agencies overcome workforce and budget constraints with tech, government technology trends, what technologies help governments scale services effectively, how does ai impact government technology, ai in the public sector false full 124 1980f320-7896-46b3-b2dd-7d8e6b451ff2 GovCloud vs. Standard Cloud: A Practical Guide from Tyler and AWS In this episode of the Tyler Tech Podcast, we unpack a common and often misunderstood topic in public sector cloud computing: what GovCloud is, how it differs from standard cloud environments, and when each is actually necessary.

Recorded live at our annual Tyler Connect conference in San Antonio, this insightful discussion features Russell Gainford, chief technology officer at Tyler Technologies, and Gerard Gallant, senior program manager at Amazon Web Services (AWS). Together, they explore how state and local governments can navigate evolving compliance needs and make smart, secure, and cost-effective cloud choices.

Throughout the episode, Russell and Gerard clarify the distinction between security and compliance, explain why assumptions around GovCloud can lead to unnecessary complexity and cost, and highlight AWS’s Nitro System as a game-changing innovation in data protection. They also touch on the broader importance of continuous education in cloud decision-making, particularly as agencies modernize infrastructure and embrace emerging technologies.

Tune in to hear how public sector leaders can confidently choose the right cloud environment for their mission — grounded in actual requirements, not just labels.

This episode also highlights “Resilient by Design: How Technology Supports Government,” our free e-book that explores how public sector agencies can strengthen their resilience in the face of disruption. From cloud infrastructure and automation to secure payment systems and crisis response tools, the e-book features real-world examples of how technology helps governments maintain continuity and serve their communities more effectively.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 8 Jul 2025 13:00:00 +0000 podcast@tylertech.com (Gerard Gallant, Russell Gainford, Josh Henderson, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/gov-cloud-tyler-aws-gtn0J9PR In this episode of the Tyler Tech Podcast, we unpack a common and often misunderstood topic in public sector cloud computing: what GovCloud is, how it differs from standard cloud environments, and when each is actually necessary.

Recorded live at our annual Tyler Connect conference in San Antonio, this insightful discussion features Russell Gainford, chief technology officer at Tyler Technologies, and Gerard Gallant, senior program manager at Amazon Web Services (AWS). Together, they explore how state and local governments can navigate evolving compliance needs and make smart, secure, and cost-effective cloud choices.

Throughout the episode, Russell and Gerard clarify the distinction between security and compliance, explain why assumptions around GovCloud can lead to unnecessary complexity and cost, and highlight AWS’s Nitro System as a game-changing innovation in data protection. They also touch on the broader importance of continuous education in cloud decision-making, particularly as agencies modernize infrastructure and embrace emerging technologies.

Tune in to hear how public sector leaders can confidently choose the right cloud environment for their mission — grounded in actual requirements, not just labels.

This episode also highlights “Resilient by Design: How Technology Supports Government,” our free e-book that explores how public sector agencies can strengthen their resilience in the face of disruption. From cloud infrastructure and automation to secure payment systems and crisis response tools, the e-book features real-world examples of how technology helps governments maintain continuity and serve their communities more effectively.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> GovCloud vs. Standard Cloud: A Practical Guide from Tyler and AWS Gerard Gallant, Russell Gainford, Josh Henderson, Jade Champion 00:28:04 This episode of the Tyler Tech Podcast clarifies the critical differences between GovCloud and Standard Cloud for the public sector. Recorded live at Tyler Connect, Tyler CTO Russell Gainford and AWS Senior Program Manager Gerard Gallant explain why compliance — not assumptions — should drive cloud decisions. They explore common misconceptions, real-world implications for security and cost, and how public sector leaders can make informed, mission-aligned choices. Tune in for a clear, practical guide to understanding your cloud options. This episode of the Tyler Tech Podcast clarifies the critical differences between GovCloud and Standard Cloud for the public sector. Recorded live at Tyler Connect, Tyler CTO Russell Gainford and AWS Senior Program Manager Gerard Gallant explain why compliance — not assumptions — should drive cloud decisions. They explore common misconceptions, real-world implications for security and cost, and how public sector leaders can make informed, mission-aligned choices. Tune in for a clear, practical guide to understanding your cloud options. aws cloud compliance guide, govcloud vs standard cloud, cloud compliance for government, govcloud vs commercial cloud, cloud compliance public sector, difference between govcloud and standard cloud, resilient government infrastructure, public sector cloud adoption, cloud cost considerations for government, cloud cost trade-offs, what is govcloud vs standard cloud, government technology resilience, cloud security vs compliance public sector, cloud security vs compliance, cjis compliance aws, when to choose govcloud, cloud computing in the public sector, fedramp high compliance, aws nitro security, aws govcloud explanation, when to use govcloud, fedramp high cloud requirements, aws nitro system benefits, aws cjis compliance, govcloud explained aws, tyler technologies cloud strategy, public sector cloud migration, aws cloud best practices, government cloud decision making, tyler technologies cloud solutions false full 123 d5ec5ed1-9929-42c9-baff-38dc98421ddf Guidance for the Future: How NACo Supports County Tech Leaders In this episode of the Tyler Tech Podcast, Rita Reynolds, CIO at the National Association of Counties (NACo), returns to share forward-looking insights on the evolving technology landscape in county government.

Recorded live at the Tyler Connect conference in San Antonio, this conversation explores NACo’s 2025 technology priorities — from the rising significance of AI and IT modernization to the continued dominance of cybersecurity and the growing need to support smaller, rural counties.

Rita walks us through the development and impact of the AI County Compass, a resource guiding local governments on how to responsibly integrate generative AI into their operations. She also details new hands-on programs like the CIO Reserves pilot, helping counties without dedicated IT leadership, and a national challenge aimed at modernizing legacy systems.

Throughout the episode, Rita shares practical strategies for workforce development, cross-county collaboration, and making technology investments that strengthen infrastructure while keeping residents at the center.

Tune in to hear how counties are turning emerging tech into actionable outcomes — and why partnership, planning, and policy are key to sustainable digital transformation.

This episode also highlights “Resilient by Design: How Technology Supports Government,” our free e-book that explores how public sector agencies can strengthen their resilience in the face of disruption. From cloud infrastructure and automation to secure payment systems and crisis response tools, the e-book features real-world examples of how technology helps governments maintain continuity and serve their communities more effectively.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 24 Jun 2025 13:00:00 +0000 podcast@tylertech.com (Rita Reynolds, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/naco-county-tech-leaders-XpRn9Vy2 In this episode of the Tyler Tech Podcast, Rita Reynolds, CIO at the National Association of Counties (NACo), returns to share forward-looking insights on the evolving technology landscape in county government.

Recorded live at the Tyler Connect conference in San Antonio, this conversation explores NACo’s 2025 technology priorities — from the rising significance of AI and IT modernization to the continued dominance of cybersecurity and the growing need to support smaller, rural counties.

Rita walks us through the development and impact of the AI County Compass, a resource guiding local governments on how to responsibly integrate generative AI into their operations. She also details new hands-on programs like the CIO Reserves pilot, helping counties without dedicated IT leadership, and a national challenge aimed at modernizing legacy systems.

Throughout the episode, Rita shares practical strategies for workforce development, cross-county collaboration, and making technology investments that strengthen infrastructure while keeping residents at the center.

Tune in to hear how counties are turning emerging tech into actionable outcomes — and why partnership, planning, and policy are key to sustainable digital transformation.

This episode also highlights “Resilient by Design: How Technology Supports Government,” our free e-book that explores how public sector agencies can strengthen their resilience in the face of disruption. From cloud infrastructure and automation to secure payment systems and crisis response tools, the e-book features real-world examples of how technology helps governments maintain continuity and serve their communities more effectively.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Guidance for the Future: How NACo Supports County Tech Leaders Rita Reynolds, Jade Champion, Josh Henderson 00:20:13 This episode of the Tyler Tech Podcast spotlights the future of technology in county government. NACo CIO Rita Reynolds returns to share insights on the 2025 tech priorities shaping local communities — from AI adoption and IT modernization to cybersecurity and support for rural counties. She discusses tools like the AI County Compass, programs like the CIO Reserves pilot, and strategies for workforce development and cross-county collaboration. Discover how counties are turning emerging tech into real-world impact. This episode of the Tyler Tech Podcast spotlights the future of technology in county government. NACo CIO Rita Reynolds returns to share insights on the 2025 tech priorities shaping local communities — from AI adoption and IT modernization to cybersecurity and support for rural counties. She discusses tools like the AI County Compass, programs like the CIO Reserves pilot, and strategies for workforce development and cross-county collaboration. Discover how counties are turning emerging tech into real-world impact. bridging the digital divide in rural america, legacy system modernization, naco 2025 technology priorities, ai in local government, public sector technology trends, county cybersecurity strategies, technology roadmap for counties in 2025, ai governance in public sector, tools to implement ai in county operations, how are counties managing legacy system upgrades?, public sector cybersecurity initiatives, ai county compass, what is the cio reserves program by naco?, helping counties navigate digital transformation, innovative county cio support programs, rita reynolds naco, how are counties addressing cybersecurity challenges in 2025?, local government infrastructure tech, what strategies are counties using for it modernization?, cio reserves program, digital transformation counties, tyler connect podcast episode, what is the ai county compass and how does it help counties?, county government it modernization, what are the emerging tech trends in county government?, rural government technology support, how is naco supporting ai adoption in local government?, modernizing it in local government, how can local governments use generative ai responsibly?, why is workforce development crucial to public sector digital transformation?, government resilience, how can rural counties modernize without dedicated it staff?, what are the top tech priorities for county governments in 2025?, generative ai county government false full 122 ab241d6b-f593-43f6-8a56-ebee218b69eb A Cloud Conversation: AWS Experts on the Public Sector Tech Journey In this episode of the Tyler Tech Podcast, a panel of experts from Amazon Web Services — Doug Gartner, John Persano, and Tami Fillyaw — join us to explore the realities of cloud transformation in the public sector.

Recorded live at our annual Tyler Connect conference, this timely conversation dives into the benefits and challenges of cloud adoption across public safety, justice, finance, and administration. Together, our guests break down common concerns about reliability, security, and legacy infrastructure while offering practical insights into how agencies can build a strong cloud foundation and scale smart.

Throughout the episode, Doug, John, and Tami discuss how the cloud supports greater resilience, enhances data security and compliance, and enables cost optimization and performance. They also share lessons learned from real-world migrations — from the importance of executive sponsorship to the value of training and starting small.

Tune in to hear how government leaders can overcome barriers, improve continuity, and use cloud technology to deliver more reliable and secure services to their communities.

This episode also features a special shoutout to Small Cities Month, celebrated each June, highlighting the innovation and impact of communities with fewer than 50,000 residents. From modernizing infrastructure to enhancing local services, small cities are rising to meet today’s challenges with creativity and heart. Read our latest blog to see how these communities are using technology to grow resilience and deliver meaningful change.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 10 Jun 2025 13:00:00 +0000 podcast@tylertech.com (John Persano, Tami Fillyaw, Doug Gartner, AWS, Amazon Web Services, Josh Henderson, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/cloud-aws-experts-public-sector-tech-S3KTBK2Z In this episode of the Tyler Tech Podcast, a panel of experts from Amazon Web Services — Doug Gartner, John Persano, and Tami Fillyaw — join us to explore the realities of cloud transformation in the public sector.

Recorded live at our annual Tyler Connect conference, this timely conversation dives into the benefits and challenges of cloud adoption across public safety, justice, finance, and administration. Together, our guests break down common concerns about reliability, security, and legacy infrastructure while offering practical insights into how agencies can build a strong cloud foundation and scale smart.

Throughout the episode, Doug, John, and Tami discuss how the cloud supports greater resilience, enhances data security and compliance, and enables cost optimization and performance. They also share lessons learned from real-world migrations — from the importance of executive sponsorship to the value of training and starting small.

Tune in to hear how government leaders can overcome barriers, improve continuity, and use cloud technology to deliver more reliable and secure services to their communities.

This episode also features a special shoutout to Small Cities Month, celebrated each June, highlighting the innovation and impact of communities with fewer than 50,000 residents. From modernizing infrastructure to enhancing local services, small cities are rising to meet today’s challenges with creativity and heart. Read our latest blog to see how these communities are using technology to grow resilience and deliver meaningful change.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> A Cloud Conversation: AWS Experts on the Public Sector Tech Journey John Persano, Tami Fillyaw, Doug Gartner, AWS, Amazon Web Services, Josh Henderson, Jade Champion 00:17:57 This episode of the Tyler Tech Podcast explores the cloud journey in the public sector and what it takes to build a strong digital foundation. A panel of AWS experts shares how agencies can overcome common barriers, strengthen security and resilience, and take practical steps toward scalable, reliable government technology. This episode of the Tyler Tech Podcast explores the cloud journey in the public sector and what it takes to build a strong digital foundation. A panel of AWS experts shares how agencies can overcome common barriers, strengthen security and resilience, and take practical steps toward scalable, reliable government technology. is cloud secure for public sector, resilient government technology, scalable government solutions, public sector technology trends, what is the cloud journey, government cloud benefits, how to start cloud migration, cloud migration strategies public sector, how can governments move to the cloud, government it modernization, overcoming cloud adoption barriers, aws for government, cloud security public sector, secure cloud solutions public sector, why should governments use the cloud, digital infrastructure government, benefits of cloud in government, public sector cloud migration, starting cloud journey, cloud adoption in government false full 121 f766c277-0a19-45ac-95b4-83845f718cac Regulating Cannabis in the U.S. Virgin Islands: How Tech Supports the Process In this episode of the Tyler Tech Podcast, guest host Alex Valvassori, sales executive for cannabis licensing at Tyler Technologies, sits down with Joanne Moorehead, executive director of the U.S. Virgin Islands Office of Cannabis Regulation, to discuss what it takes to build a government agency — and an entire regulatory framework — from the ground up.

Joanne shares her experience stepping into a newly formed office, the unexpected logistical and operational challenges she faced, and how her team is working to launch a complex licensing program with limited resources. She also highlights the important role of technology in managing medical cannabis patient registration, streamlining workflows, and supporting a smooth user experience for residents.

Throughout the conversation, Joanne offers insights into navigating public perception, engaging with community stakeholders, and balancing the demands of a high-interest industry in a unique market. She also reflects on the importance of collaboration and knowledge-sharing across jurisdictions as more states and territories launch regulated cannabis markets.

Tune in to learn how public sector leaders are using practical tools and clear communication to stand up new programs, improve service delivery, and create sustainable regulatory models in a rapidly evolving space.

This episode also highlights Digital Access and Accessibility in the Resident Experience, a new white paper exploring how public sector organizations can remove barriers and create more inclusive digital services. As governments continue to expand digital offerings, ensuring a seamless, user-friendly experience is more important than ever.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

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]]> Tue, 27 May 2025 13:00:00 +0000 podcast@tylertech.com (Joanne Moorehead, Josh Henderson, Alex Valvassori, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/regulating-cannabis-virgin-islands-zSyzne14 In this episode of the Tyler Tech Podcast, guest host Alex Valvassori, sales executive for cannabis licensing at Tyler Technologies, sits down with Joanne Moorehead, executive director of the U.S. Virgin Islands Office of Cannabis Regulation, to discuss what it takes to build a government agency — and an entire regulatory framework — from the ground up.

Joanne shares her experience stepping into a newly formed office, the unexpected logistical and operational challenges she faced, and how her team is working to launch a complex licensing program with limited resources. She also highlights the important role of technology in managing medical cannabis patient registration, streamlining workflows, and supporting a smooth user experience for residents.

Throughout the conversation, Joanne offers insights into navigating public perception, engaging with community stakeholders, and balancing the demands of a high-interest industry in a unique market. She also reflects on the importance of collaboration and knowledge-sharing across jurisdictions as more states and territories launch regulated cannabis markets.

Tune in to learn how public sector leaders are using practical tools and clear communication to stand up new programs, improve service delivery, and create sustainable regulatory models in a rapidly evolving space.

This episode also highlights Digital Access and Accessibility in the Resident Experience, a new white paper exploring how public sector organizations can remove barriers and create more inclusive digital services. As governments continue to expand digital offerings, ensuring a seamless, user-friendly experience is more important than ever.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Regulating Cannabis in the U.S. Virgin Islands: How Tech Supports the Process Joanne Moorehead, Josh Henderson, Alex Valvassori, Jade Champion 00:29:27 This episode of the Tyler Tech Podcast explores the challenges and opportunities of launching a cannabis regulatory program from scratch. Joanne Moorehead, executive director of the U.S. Virgin Islands Office of Cannabis Regulation, shares how her team is using technology, outreach, and cross-agency collaboration to build an effective, resident-focused licensing framework. This episode of the Tyler Tech Podcast explores the challenges and opportunities of launching a cannabis regulatory program from scratch. Joanne Moorehead, executive director of the U.S. Virgin Islands Office of Cannabis Regulation, shares how her team is using technology, outreach, and cross-agency collaboration to build an effective, resident-focused licensing framework. cannabis licensing software for government, how to launch a cannabis licensing program, public perception and cannabis policy, cannabis patient registration system, cannabis regulation case study, government service delivery, tyler technologies cannabis, cannabis regulation in small jurisdictions, public sector technology, digital tools for cannabis regulation, cannabis regulation, government technology, how governments manage cannabis compliance, cannabis licensing, sacramental cannabis use policy, regulatory compliance, digital licensing systems, cannabis oversight in the u.s. virgin islands, cannabis regulation technology platform, medical cannabis registration, cannabis policy, technology for government licensing programs, cannabis government program challenges, standing up a new regulatory agency false full 120 4c329492-2457-4ef0-8fe3-b24967621e5d Why the Client Experience Should Be a Public Sector Priority In this episode of the Tyler Tech Podcast, Andrew Kahl, chief client officer at Tyler Technologies, joins us to explore why trust, transparency, and responsiveness are more critical than ever in the public sector. He shares how his decades of experience in technology shaped his approach to client relationships, and how his "infinity loop" philosophy helps agencies create stronger connections and deliver lasting value.

Throughout the conversation, Andrew discusses how public expectations are evolving, why simplifying engagement is essential, and how agencies can move beyond transactional interactions to build trusted, long-term partnerships. He also offers insights into the role of technology — from usability to AI and automation — in helping government leaders modernize services and meet rising constituent demands.

Tune in to learn how thoughtful client experience strategies can help agencies deliver with greater ease, strengthen resident trust, and shape a more responsive future for public service.

This episode also highlights Digital Access and Accessibility in the Resident Experience, a new white paper exploring how public sector organizations can remove barriers and create more inclusive digital services. As governments continue to expand digital offerings, ensuring a seamless, user-friendly experience is more important than ever.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 13 May 2025 13:00:00 +0000 podcast@tylertech.com (Andrew Kahl, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/client-experience-public-sector-priority-JVWlTJ5j In this episode of the Tyler Tech Podcast, Andrew Kahl, chief client officer at Tyler Technologies, joins us to explore why trust, transparency, and responsiveness are more critical than ever in the public sector. He shares how his decades of experience in technology shaped his approach to client relationships, and how his "infinity loop" philosophy helps agencies create stronger connections and deliver lasting value.

Throughout the conversation, Andrew discusses how public expectations are evolving, why simplifying engagement is essential, and how agencies can move beyond transactional interactions to build trusted, long-term partnerships. He also offers insights into the role of technology — from usability to AI and automation — in helping government leaders modernize services and meet rising constituent demands.

Tune in to learn how thoughtful client experience strategies can help agencies deliver with greater ease, strengthen resident trust, and shape a more responsive future for public service.

This episode also highlights Digital Access and Accessibility in the Resident Experience, a new white paper exploring how public sector organizations can remove barriers and create more inclusive digital services. As governments continue to expand digital offerings, ensuring a seamless, user-friendly experience is more important than ever.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Why the Client Experience Should Be a Public Sector Priority Andrew Kahl, Jade Champion, Josh Henderson 00:20:27 This episode of the Tyler Tech Podcast explores why the client experience is becoming a growing priority for public sector agencies. Andrew Kahl, Tyler’s chief client officer, shares how trust, transparency, and responsiveness are shaping public expectations — and how government leaders can build stronger connections through thoughtful, resident-centered strategies. This episode of the Tyler Tech Podcast explores why the client experience is becoming a growing priority for public sector agencies. Andrew Kahl, Tyler’s chief client officer, shares how trust, transparency, and responsiveness are shaping public expectations — and how government leaders can build stronger connections through thoughtful, resident-centered strategies. how to modernize government client experience, government client experience strategies, what is the role of trust in public sector service delivery, client success in government agencies, technology trends for government service improvement, how ai is changing public sector service, why trust matters in government client relationships, best practices for government customer service, why is client experience important in the public sector, how governments can improve resident engagement, andrew kahl tyler technologies, creating better client experiences in the public sector, what is resident-centered government service, tyler technologies client experience leadership, public sector client experience, responsive government services, how to build public trust through better services, how can government improve client experience, government agency client relationships, modernizing public sector customer service, improving public sector service delivery, public sector engagement strategies, transparency in public sector service, public sector digital transformation strategies, how government agencies can improve transparency, what is the infinity loop in client experience, building trust in government services false full 119 46262026-b156-450f-b8b3-c6b3ae459c40 The Tech Trends Reshaping State and Local Government In this episode of the Tyler Tech Podcast, we examine how the evolving tech landscape, AI adoption, and changing organizational demands are reshaping state and local government.

Guest host Bob Ragsdale, director of analyst relations at Tyler, sits down with Dustin Haisler, president of e.Republic, for a forward-looking conversation on the trends shaping public sector innovation. Drawing from his insights at the Center for Digital Government’s Beyond the Beltway conference, Dustin explores how governments are managing technical debt, building enterprise technology strategies, and adapting to emerging tools and innovations shaping public sector operations.

Dustin also discusses how agencies can embrace continuous improvement, foster a culture of innovation, and meet rising expectations from residents. From workforce reskilling to the importance of data governance and enterprise solutions, this episode is full of practical guidance for public sector leaders charting a course through uncertainty.

Tune in to hear how IT leaders and mission owners alike can seize this moment to reimagine service delivery — and why there’s never been a more exciting time to work in government.

This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11-14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration is now open — visit tylertech.com/connect to secure your spot!

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 29 Apr 2025 13:00:00 +0000 podcast@tylertech.com (Bob Ragsdale, Dustin Haisler, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/tech-trends-state-local-government-c8Cv4jWV In this episode of the Tyler Tech Podcast, we examine how the evolving tech landscape, AI adoption, and changing organizational demands are reshaping state and local government.

Guest host Bob Ragsdale, director of analyst relations at Tyler, sits down with Dustin Haisler, president of e.Republic, for a forward-looking conversation on the trends shaping public sector innovation. Drawing from his insights at the Center for Digital Government’s Beyond the Beltway conference, Dustin explores how governments are managing technical debt, building enterprise technology strategies, and adapting to emerging tools and innovations shaping public sector operations.

Dustin also discusses how agencies can embrace continuous improvement, foster a culture of innovation, and meet rising expectations from residents. From workforce reskilling to the importance of data governance and enterprise solutions, this episode is full of practical guidance for public sector leaders charting a course through uncertainty.

Tune in to hear how IT leaders and mission owners alike can seize this moment to reimagine service delivery — and why there’s never been a more exciting time to work in government.

This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11-14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration is now open — visit tylertech.com/connect to secure your spot!

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> The Tech Trends Reshaping State and Local Government Bob Ragsdale, Dustin Haisler, Jade Champion, Josh Henderson 00:26:56 This episode of the Tyler Tech Podcast explores how state and local governments are adapting to an evolving tech landscape and rising operational demands. Dustin Haisler, president of e.Republic, joins guest host Bob Ragsdale to share insights from the Center for Digital Government’s Beyond the Beltway conference. They discuss how agencies are addressing technical debt, building enterprise strategies, and embracing continuous improvement to meet changing expectations — all while navigating emerging technologies and workforce challenges. This episode of the Tyler Tech Podcast explores how state and local governments are adapting to an evolving tech landscape and rising operational demands. Dustin Haisler, president of e.Republic, joins guest host Bob Ragsdale to share insights from the Center for Digital Government’s Beyond the Beltway conference. They discuss how agencies are addressing technical debt, building enterprise strategies, and embracing continuous improvement to meet changing expectations — all while navigating emerging technologies and workforce challenges. continuous improvement, how should government agencies adopt emerging technology?, what are the top govtech trends for 2025?, government innovation, government culture, agentic ai, digital transformation, enterprise technology, public sector, emerging tech, resident expectations, public sector leadership, infrastructure modernization, how can local governments improve service delivery with technology?, how can public sector leaders manage technical debt?, how are governments using technology to modernize services?, technology modernization, local government, what is agentic ai in government?, how can governments foster innovation and continuous improvement?, ai strategy, innovation in government, state government, technical debt, what is the role of ai in state and local government?, govtech, what are the challenges of ai governance in the public sector?, civic technology, data governance, what strategies help governments adapt to rapid change?, public sector trends, workforce reskilling false full 118 a3ccc05b-c1d6-4f79-9858-27025d80c028 The Cloud Advantage: Powering Resilience in the Public Sector In this episode of the Tyler Tech Podcast, we explore how cloud technology helps governments build greater resilience, maintain continuity, and adapt to evolving risks.

Russell Gainford, chief technology officer at Tyler, joins us to discuss how the cloud delivers the scalability, flexibility, and reliability agencies need to keep critical services running — even in the face of disruption. From cybersecurity threats to natural disasters and unexpected system demands, cloud-based infrastructure empowers governments to respond quickly and recover confidently.

Throughout the conversation, Russell shares insights on the limitations of traditional on-premises environments, the growing importance of proactive risk planning, and how cloud solutions help reduce technical debt while improving operational agility. He also offers best practices for building a roadmap to resilience, including how to prioritize critical systems, plan for dependencies, and make smart investments over time.

Tune in to learn how modern cloud strategies are helping government agencies strengthen resilience, improve service delivery, and prepare for the unexpected.

This episode also highlights Digital Access and Accessibility in the Resident Experience, a new white paper exploring how public sector organizations can remove barriers and create more inclusive digital services. As governments continue to expand digital offerings, ensuring a seamless, user-friendly experience is more important than ever.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 15 Apr 2025 13:00:00 +0000 podcast@tylertech.com (Jade Champion, Josh Henderson, Russell Gainford) https://tylertech-podcast.simplecast.com/episodes/cloud-resilience-public-sector-yhyAVfOz In this episode of the Tyler Tech Podcast, we explore how cloud technology helps governments build greater resilience, maintain continuity, and adapt to evolving risks.

Russell Gainford, chief technology officer at Tyler, joins us to discuss how the cloud delivers the scalability, flexibility, and reliability agencies need to keep critical services running — even in the face of disruption. From cybersecurity threats to natural disasters and unexpected system demands, cloud-based infrastructure empowers governments to respond quickly and recover confidently.

Throughout the conversation, Russell shares insights on the limitations of traditional on-premises environments, the growing importance of proactive risk planning, and how cloud solutions help reduce technical debt while improving operational agility. He also offers best practices for building a roadmap to resilience, including how to prioritize critical systems, plan for dependencies, and make smart investments over time.

Tune in to learn how modern cloud strategies are helping government agencies strengthen resilience, improve service delivery, and prepare for the unexpected.

This episode also highlights Digital Access and Accessibility in the Resident Experience, a new white paper exploring how public sector organizations can remove barriers and create more inclusive digital services. As governments continue to expand digital offerings, ensuring a seamless, user-friendly experience is more important than ever.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> The Cloud Advantage: Powering Resilience in the Public Sector Jade Champion, Josh Henderson, Russell Gainford 00:26:31 This episode of the Tyler Tech Podcast explores the role of cloud technology in powering resilience across the public sector. Russell Gainford, chief technology officer at Tyler Technologies, shares how governments are leveraging scalable, flexible, and reliable cloud solutions to maintain continuity and keep critical services running strong. He discusses how cloud infrastructure, proactive risk planning, and modern recovery strategies help governments respond to disruptions — from cybersecurity threats to natural disasters — while improving operational agility and preparing for future demands. This episode of the Tyler Tech Podcast explores the role of cloud technology in powering resilience across the public sector. Russell Gainford, chief technology officer at Tyler Technologies, shares how governments are leveraging scalable, flexible, and reliable cloud solutions to maintain continuity and keep critical services running strong. He discusses how cloud infrastructure, proactive risk planning, and modern recovery strategies help governments respond to disruptions — from cybersecurity threats to natural disasters — while improving operational agility and preparing for future demands. how do public sector agencies build a cloud resilience roadmap, how can governments plan for unexpected it outages, what is a disaster recovery plan for government technology systems, how do governments prepare for it disruptions, how does cloud help with cybersecurity threats in government, public sector it, how does auto-scaling work in government cloud environments, how can cloud technology improve government continuity, how can governments reduce technical debt with cloud solutions, cloud technology, what are the benefits of cloud computing for government services, cloud infrastructure, how can cloud technology improve government resilience, cybersecurity, technical debt, what are best practices for government it resilience, disaster recovery, government resilience, what is the role of cloud in cybersecurity for public sector, what is the difference between on-premises and cloud for government resilience, what is cloud-based resilience for public sector, how does cloud infrastructure support disaster recovery false full 117 a2d1565a-080c-4e20-99ca-721e30af4516 Financial Resilience: Modern Digital Payment Systems and Public Sector Stability In this episode of the Tyler Tech Podcast, we explore how resilient payment and disbursement systems help governments maintain stability, serve residents more effectively, and adapt to disruption.

Morgan Jines, vice president of payments, and Brad Labrum, vice president of operations for disbursements at Tyler Technologies, join us to discuss how flexibility, accessibility, and cloud-based infrastructure are shaping the future of government financial operations. They explain how resilient systems support everything from utility payments and license renewals to vendor disbursements and emergency relief, ensuring critical transactions continue without interruption.

Throughout the conversation, Morgan and Brad share insights into how governments can reduce fraud risk, support residents living paycheck to paycheck, and modernize with confidence. They also highlight the role of data, predictive analytics, and digital payment methods in strengthening resilience across the financial landscape.

Tune in to learn how modern payment strategies are helping governments remain secure, efficient, and resident-focused, no matter what challenges arise.

This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11-14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration is now open — visit tylertech.com/connect to secure your spot!

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 1 Apr 2025 13:00:00 +0000 podcast@tylertech.com (Brad Labrum, Morgan Jines, Josh Henderson, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/resilience-payments-public-sector-3MuOnKgO In this episode of the Tyler Tech Podcast, we explore how resilient payment and disbursement systems help governments maintain stability, serve residents more effectively, and adapt to disruption.

Morgan Jines, vice president of payments, and Brad Labrum, vice president of operations for disbursements at Tyler Technologies, join us to discuss how flexibility, accessibility, and cloud-based infrastructure are shaping the future of government financial operations. They explain how resilient systems support everything from utility payments and license renewals to vendor disbursements and emergency relief, ensuring critical transactions continue without interruption.

Throughout the conversation, Morgan and Brad share insights into how governments can reduce fraud risk, support residents living paycheck to paycheck, and modernize with confidence. They also highlight the role of data, predictive analytics, and digital payment methods in strengthening resilience across the financial landscape.

Tune in to learn how modern payment strategies are helping governments remain secure, efficient, and resident-focused, no matter what challenges arise.

This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11-14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration is now open — visit tylertech.com/connect to secure your spot!

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Financial Resilience: Modern Digital Payment Systems and Public Sector Stability Brad Labrum, Morgan Jines, Josh Henderson, Jade Champion 00:25:13 This episode of the Tyler Tech Podcast explores the role of modern payment systems in strengthening financial resilience for the public sector. Morgan Jines, vice president of payments, and Brad Labrum, vice president of operations for disbursements, share how governments are using flexible, secure, and scalable technologies to support essential transactions — from revenue collection to resident disbursements. They discuss how cloud-based infrastructure, fraud prevention tools, and data-driven insights help governments ensure payment continuity, improve operational efficiency, and better serve residents during times of disruption or economic uncertainty. This episode of the Tyler Tech Podcast explores the role of modern payment systems in strengthening financial resilience for the public sector. Morgan Jines, vice president of payments, and Brad Labrum, vice president of operations for disbursements, share how governments are using flexible, secure, and scalable technologies to support essential transactions — from revenue collection to resident disbursements. They discuss how cloud-based infrastructure, fraud prevention tools, and data-driven insights help governments ensure payment continuity, improve operational efficiency, and better serve residents during times of disruption or economic uncertainty. payment modernization, resilience, financial resilience, public sector payments, payments, cloud infrastructure for government, tyler technologies, government financial operations, cloud-based payments, public sector finance, government payment systems, fraud prevention in government, secure payment solutions, digital disbursements, resident payment options, payment system resilience, digital government services false full 116 e547d496-0ebe-4a42-834b-ffb3e68cc321 Staying Prepared: How Technology Powers Public Safety Resilience In this episode of the Tyler Tech Podcast, we explore the critical role of resilient technology in public safety and how agencies can maintain seamless operations, adapt to evolving threats, and respond effectively to emergencies. Whether facing natural disasters, cyberattacks, or large-scale crises, first responders rely on technology to ensure real-time decision-making, secure communications, and uninterrupted service delivery.

Joining us is Paul Case, vice president of client success and general manager on Tyler’s public safety team. Paul works closely with agencies across the country, helping them implement technology strategies that enhance disaster preparedness, cybersecurity resilience, and operational efficiency.

Throughout the conversation, Paul shares real-world examples of agencies that have leveraged cloud-based solutions to stay operational under extreme conditions — from a Louisiana 911 center that remained functional despite losing its roof during a hurricane to a Maryland agency that powered through a snowstorm without disruption.

He also discusses the transformative impact of artificial intelligence (AI), real-time analytics, and integrated emergency response platforms, highlighting how these innovations help public safety professionals anticipate risks, allocate resources effectively, and improve overall outcomes.

Tune in to discover how technology is shaping the future of public safety, ensuring that agencies remain resilient, adaptive, and always ready to serve their communities — no matter what challenges arise.

This episode also highlights Digital Access and Accessibility in the Resident Experience, a new white paper exploring how public sector organizations can remove barriers and create more inclusive digital services. As governments continue to expand digital offerings, ensuring a seamless, user-friendly experience is more important than ever.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 18 Mar 2025 13:00:00 +0000 podcast@tylertech.com (Paul Case, Josh Henderson, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/technology-public-safety-resilience-56DMjGya In this episode of the Tyler Tech Podcast, we explore the critical role of resilient technology in public safety and how agencies can maintain seamless operations, adapt to evolving threats, and respond effectively to emergencies. Whether facing natural disasters, cyberattacks, or large-scale crises, first responders rely on technology to ensure real-time decision-making, secure communications, and uninterrupted service delivery.

Joining us is Paul Case, vice president of client success and general manager on Tyler’s public safety team. Paul works closely with agencies across the country, helping them implement technology strategies that enhance disaster preparedness, cybersecurity resilience, and operational efficiency.

Throughout the conversation, Paul shares real-world examples of agencies that have leveraged cloud-based solutions to stay operational under extreme conditions — from a Louisiana 911 center that remained functional despite losing its roof during a hurricane to a Maryland agency that powered through a snowstorm without disruption.

He also discusses the transformative impact of artificial intelligence (AI), real-time analytics, and integrated emergency response platforms, highlighting how these innovations help public safety professionals anticipate risks, allocate resources effectively, and improve overall outcomes.

Tune in to discover how technology is shaping the future of public safety, ensuring that agencies remain resilient, adaptive, and always ready to serve their communities — no matter what challenges arise.

This episode also highlights Digital Access and Accessibility in the Resident Experience, a new white paper exploring how public sector organizations can remove barriers and create more inclusive digital services. As governments continue to expand digital offerings, ensuring a seamless, user-friendly experience is more important than ever.

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Staying Prepared: How Technology Powers Public Safety Resilience Paul Case, Josh Henderson, Jade Champion 00:19:42 This episode of the Tyler Tech Podcast explores the role of resilient technology in public safety. Paul Case, vice president of client success and general manager on Tyler’s public safety team, shares insights from his experience working with agencies across the country to enhance disaster preparedness, cybersecurity resilience, and operational efficiency. He discusses how cloud-based solutions, real-time analytics, and integrated emergency response platforms help agencies maintain continuity, improve situational awareness, and respond effectively to crises. Paul also highlights real-world examples of public safety agencies leveraging technology to stay operational during extreme events, from hurricanes to snowstorms, ensuring they remain adaptive and ready to serve their communities. This episode of the Tyler Tech Podcast explores the role of resilient technology in public safety. Paul Case, vice president of client success and general manager on Tyler’s public safety team, shares insights from his experience working with agencies across the country to enhance disaster preparedness, cybersecurity resilience, and operational efficiency. He discusses how cloud-based solutions, real-time analytics, and integrated emergency response platforms help agencies maintain continuity, improve situational awareness, and respond effectively to crises. Paul also highlights real-world examples of public safety agencies leveraging technology to stay operational during extreme events, from hurricanes to snowstorms, ensuring they remain adaptive and ready to serve their communities. crisis management, digital transformation, emergency communications, government technology, public safety operations, law enforcement technology, situational awareness, emergency response, resilient technology, public safety technology, first responder tools, smart public safety solutions, cybersecurity resilience, disaster preparedness, 911 technology, real-time analytics, integrated emergency response, operational efficiency, cloud-based solutions, ai in public safety false full 115 fac02164-a813-401d-ab0b-dc35567d6aef How Technology is Shaping Public Safety: A Former Sheriff’s Perspective In this episode of the Tyler Tech Podcast, we explore how technology is strengthening resilience in public safety, ensuring agencies can effectively respond to emergencies, adapt to evolving challenges, and maintain seamless operations to protect their communities.

Pat Ninmann, manager of client success for Tyler’s public safety team, joins us to share insights from her career in law enforcement — rising through the ranks from dispatcher to sheriff. Drawing from her experience, Pat discusses how advancements in mobile data computers (MDC), computer aided dispatch (CAD) systems, and cloud-based solutions are equipping public safety agencies with the tools they need to improve situational awareness, enhance data sharing, and build more connected and resilient operations.

Throughout the conversation, Pat highlights the role of technology in helping agencies recruit and retain skilled officers, leverage data for smarter decision-making, and improve interoperability during emergency response efforts. She also shares real-world perspectives on how digital transformation is shaping the future of public safety.

Tune in to learn how technology is empowering public safety professionals to serve their communities more effectively.

This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11-14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration is now open — visit tylertech.com/connect to secure your spot!

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 4 Mar 2025 14:00:00 +0000 podcast@tylertech.com (Pat Ninmann, Josh Henderson, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/technology-shaping-public-safety-WQfMpD2j In this episode of the Tyler Tech Podcast, we explore how technology is strengthening resilience in public safety, ensuring agencies can effectively respond to emergencies, adapt to evolving challenges, and maintain seamless operations to protect their communities.

Pat Ninmann, manager of client success for Tyler’s public safety team, joins us to share insights from her career in law enforcement — rising through the ranks from dispatcher to sheriff. Drawing from her experience, Pat discusses how advancements in mobile data computers (MDC), computer aided dispatch (CAD) systems, and cloud-based solutions are equipping public safety agencies with the tools they need to improve situational awareness, enhance data sharing, and build more connected and resilient operations.

Throughout the conversation, Pat highlights the role of technology in helping agencies recruit and retain skilled officers, leverage data for smarter decision-making, and improve interoperability during emergency response efforts. She also shares real-world perspectives on how digital transformation is shaping the future of public safety.

Tune in to learn how technology is empowering public safety professionals to serve their communities more effectively.

This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11-14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration is now open — visit tylertech.com/connect to secure your spot!

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> How Technology is Shaping Public Safety: A Former Sheriff’s Perspective Pat Ninmann, Josh Henderson, Jade Champion 00:21:41 This episode of the Tyler Tech Podcast explores how technology is shaping resilience in public safety. Pat Ninmann, manager of client success at Tyler Technologies, shares insights from her 25-year career in law enforcement — rising from dispatcher to sheriff — and how her experience informs her work supporting public safety agencies today. She discusses how tools like mobile data computers, computer aided dispatch (CAD) systems, and cloud-based solutions enhance situational awareness, improve interagency collaboration, and help agencies adapt to evolving challenges. Pat also highlights how technology is transforming public safety operations, from recruitment and retention to data-driven decision-making. This episode of the Tyler Tech Podcast explores how technology is shaping resilience in public safety. Pat Ninmann, manager of client success at Tyler Technologies, shares insights from her 25-year career in law enforcement — rising from dispatcher to sheriff — and how her experience informs her work supporting public safety agencies today. She discusses how tools like mobile data computers, computer aided dispatch (CAD) systems, and cloud-based solutions enhance situational awareness, improve interagency collaboration, and help agencies adapt to evolving challenges. Pat also highlights how technology is transforming public safety operations, from recruitment and retention to data-driven decision-making. public safety best practices, mobile data computers, sheriff career transition, law enforcement data sharing, computer aided dispatch, public safety workforce, law enforcement technology, first responder technology, public sector technology solutions, digital transformation in law enforcement, public safety technology, data-driven policing, emergency communication systems, interagency collaboration, public safety software, law enforcement innovation, police technology trends, public safety resilience, cloud-based public safety solutions, emergency response technology false full 114 14161916-96a5-41d3-a054-a0255d9f2715 Fostering Stronger, More Resilient Communities With Data In this episode of the Tyler Tech Podcast, we explore how data is strengthening resilience in government operations, fostering transparency, and driving innovation in the public sector. With Open Data Day approaching, now is the perfect time to discuss how making data more accessible can empower communities, improve decision-making, and enhance public services.

Justin Bruce, director of client services for Tyler’s Data & Insights Division, shares his expertise on the role of open data in government. Drawing from his experience deploying open data solutions for the City of Jackson, Mississippi, Justin discusses how governments can leverage data to improve resident engagement, increase operational efficiency, and bolster resilience across multiple areas—including cybersecurity, disaster management, and economic development.

Throughout the conversation, Justin highlights real-world examples of how public sector organizations are using data to improve transparency, enhance service delivery, and make data-driven decisions that benefit their communities. He also shares insights into the emerging trends shaping the future of government data, including artificial intelligence (AI), predictive analytics, and digital accessibility.

Tune in to learn how public sector leaders can harness the power of data to build more resilient, responsive communities while ensuring security, accuracy, and public trust.

This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11–14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration is now open — visit tylertech.com/connect to secure your spot!

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 18 Feb 2025 14:00:00 +0000 podcast@tylertech.com (Justin Bruce, Josh Henderson, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/resilient-communities-data-atqrD3d5 In this episode of the Tyler Tech Podcast, we explore how data is strengthening resilience in government operations, fostering transparency, and driving innovation in the public sector. With Open Data Day approaching, now is the perfect time to discuss how making data more accessible can empower communities, improve decision-making, and enhance public services.

Justin Bruce, director of client services for Tyler’s Data & Insights Division, shares his expertise on the role of open data in government. Drawing from his experience deploying open data solutions for the City of Jackson, Mississippi, Justin discusses how governments can leverage data to improve resident engagement, increase operational efficiency, and bolster resilience across multiple areas—including cybersecurity, disaster management, and economic development.

Throughout the conversation, Justin highlights real-world examples of how public sector organizations are using data to improve transparency, enhance service delivery, and make data-driven decisions that benefit their communities. He also shares insights into the emerging trends shaping the future of government data, including artificial intelligence (AI), predictive analytics, and digital accessibility.

Tune in to learn how public sector leaders can harness the power of data to build more resilient, responsive communities while ensuring security, accuracy, and public trust.

This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11–14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration is now open — visit tylertech.com/connect to secure your spot!

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Fostering Stronger, More Resilient Communities With Data Justin Bruce, Josh Henderson, Jade Champion 00:24:42 This episode of the Tyler Tech Podcast explores how data empowers governments to build resilience and adapt to challenges. Justin Bruce, director of client services for Tyler’s Data & Insights Division, discusses how open data strengthens cybersecurity, enhances disaster management, and improves operational efficiency. He shares insights on data-driven decision-making, transparency, and emerging trends like AI and predictive analytics. Justin also highlights real-world examples of how public sector organizations are leveraging data to create more responsive, resilient communities. This episode of the Tyler Tech Podcast explores how data empowers governments to build resilience and adapt to challenges. Justin Bruce, director of client services for Tyler’s Data & Insights Division, discusses how open data strengthens cybersecurity, enhances disaster management, and improves operational efficiency. He shares insights on data-driven decision-making, transparency, and emerging trends like AI and predictive analytics. Justin also highlights real-world examples of how public sector organizations are leveraging data to create more responsive, resilient communities. data-driven decision making, ai in public sector, data security, government innovation, government transparency, government service delivery, resilient communities, public sector technology, smart cities, data accessibility, crisis response technology, public trust in government, disaster management, predictive analytics, cybersecurity in government, operational efficiency, government resilience, digital government, public sector data, open data false full 113 70a18863-a68f-49f8-839f-d748bc95cf00 Strengthening Public Trust and Resilience Through Resident Engagement In this episode of the Tyler Tech Podcast, we delve into the critical role of resilience in government operations and the essential strategies for navigating disruptions while maintaining public trust. Whether facing natural disasters, economic shifts, or cybersecurity threats, governments must be prepared to withstand challenges and adapt to evolving needs.

Cate Ryba, director of resident engagement at Tyler Technologies, discusses how technology empowers governments to strengthen operations, foster transparent communication, and engage residents as partners in resilience. She shares insights into the importance of proactive planning, data-driven decision-making, and the role of digital tools in enhancing service continuity during crises.

Throughout the conversation, Cate highlights real-world examples, including Louisiana’s use of Tyler’s resident engagement platform to improve disaster preparedness and response. She explores how artificial intelligence (AI), mobile apps, geolocation services, and multilingual accessibility features are shaping the future of resilient public sector operations.

Tune in to learn how governments can leverage technology to build stronger, more responsive communities that are prepared for whatever challenges lie ahead.

This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11–14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration is now open — visit tylertech.com/connect to secure your spot!

And learn more about the topics discussed in this episode with these resources:

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Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 4 Feb 2025 14:00:00 +0000 podcast@tylertech.com (Cate Ryba, Josh Henderson, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/public-trust-and-resilience-resident-engagement-ziljBAow In this episode of the Tyler Tech Podcast, we delve into the critical role of resilience in government operations and the essential strategies for navigating disruptions while maintaining public trust. Whether facing natural disasters, economic shifts, or cybersecurity threats, governments must be prepared to withstand challenges and adapt to evolving needs.

Cate Ryba, director of resident engagement at Tyler Technologies, discusses how technology empowers governments to strengthen operations, foster transparent communication, and engage residents as partners in resilience. She shares insights into the importance of proactive planning, data-driven decision-making, and the role of digital tools in enhancing service continuity during crises.

Throughout the conversation, Cate highlights real-world examples, including Louisiana’s use of Tyler’s resident engagement platform to improve disaster preparedness and response. She explores how artificial intelligence (AI), mobile apps, geolocation services, and multilingual accessibility features are shaping the future of resilient public sector operations.

Tune in to learn how governments can leverage technology to build stronger, more responsive communities that are prepared for whatever challenges lie ahead.

This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11–14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration is now open — visit tylertech.com/connect to secure your spot!

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Strengthening Public Trust and Resilience Through Resident Engagement Cate Ryba, Josh Henderson, Jade Champion 00:30:26 This episode of the Tyler Tech Podcast explores how governments can build resilience in the face of disruptions. Cate Ryba, director of resident engagement at Tyler Technologies, discusses how technology empowers governments to strengthen operations, enhance communication, and engage residents as partners in resilience. She shares insights on proactive planning, data-driven decision-making, and leveraging digital tools to ensure service continuity during crises. Cate also highlights real-world examples, including Louisiana’s use of Tyler’s Resident Engagement platform to improve disaster preparedness and response. This episode of the Tyler Tech Podcast explores how governments can build resilience in the face of disruptions. Cate Ryba, director of resident engagement at Tyler Technologies, discusses how technology empowers governments to strengthen operations, enhance communication, and engage residents as partners in resilience. She shares insights on proactive planning, data-driven decision-making, and leveraging digital tools to ensure service continuity during crises. Cate also highlights real-world examples, including Louisiana’s use of Tyler’s Resident Engagement platform to improve disaster preparedness and response. data-driven decision making, municipal resilience, crisis management, government communication strategies, smart city solutions, public sector technology, ai in government, tyler technologies, proactive planning for government, digital tools for government, crisis response technology, public trust in government, government technology solutions, community engagement, public sector innovation, emergency preparedness planning, government operations, resident engagement, disaster preparedness, local government technology, government resilience, digital government, government service continuity, resilient cities, emergency response solutions, public sector challenges false full 112 e5662294-c2b7-426c-ae83-3864cf442b35 2024 Tyler Tech Podcast Highlights: Elevating the Resident Experience In this special episode of the Tyler Tech Podcast, we’re revisiting highlights from 2024 to explore how public sector technology is transforming the resident experience. From streamlining payments to enhancing transportation systems, fostering accessibility, and leveraging artificial intelligence, these discussions reveal how governments are breaking down barriers and improving community services.

Morgan Jines, Tyler’s vice president of payments, explains how integrated payment systems meet evolving constituent expectations and create seamless experiences.

Ted Thien, vice president and general manager of transportation software, discusses how families now demand Uber-like transparency and efficiency in K-12 transportation.

Elliot Flautt, director of state data solutions, explores how artificial intelligence (AI) is empowering governments to anticipate resident needs and deliver proactive services.

Kathy Wolf, senior director of user experience, and Mike Teeters, senior product manager, emphasize the importance of accessibility and inclusive design in fostering stronger, more connected communities.

Finally, Kristine Lim, product manager in Tyler’s Data & Insights Division, highlights how AI simplifies access to government data and enhances transparency.

Join us for an insightful look at how governments are leveraging technology to build more inclusive, efficient, and resident-centered services.

This episode also celebrates inspiring stories from public sector organizations making a tangible difference in their communities through impactful technology. These examples of innovation highlight the possibilities when purpose-driven solutions meet government needs. For Tyler clients, applications are now open for the Tyler Excellence Awards, which honor organizations driving meaningful change with forward-thinking approaches.

Submit your application here. You can also read more about excellence in the public sector below:

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the Tyler Tech Podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 21 Jan 2025 14:00:00 +0000 podcast@tylertech.com (Josh Henderson, Elliot Flautt, Jade Champion, Mike Teeters, Kristine Lim, Ted Thien, Morgan Jines, Kathy Wolf) https://tylertech-podcast.simplecast.com/episodes/tyler-tech-podcast-resident-experience-mxT_WFO4 In this special episode of the Tyler Tech Podcast, we’re revisiting highlights from 2024 to explore how public sector technology is transforming the resident experience. From streamlining payments to enhancing transportation systems, fostering accessibility, and leveraging artificial intelligence, these discussions reveal how governments are breaking down barriers and improving community services.

Morgan Jines, Tyler’s vice president of payments, explains how integrated payment systems meet evolving constituent expectations and create seamless experiences.

Ted Thien, vice president and general manager of transportation software, discusses how families now demand Uber-like transparency and efficiency in K-12 transportation.

Elliot Flautt, director of state data solutions, explores how artificial intelligence (AI) is empowering governments to anticipate resident needs and deliver proactive services.

Kathy Wolf, senior director of user experience, and Mike Teeters, senior product manager, emphasize the importance of accessibility and inclusive design in fostering stronger, more connected communities.

Finally, Kristine Lim, product manager in Tyler’s Data & Insights Division, highlights how AI simplifies access to government data and enhances transparency.

Join us for an insightful look at how governments are leveraging technology to build more inclusive, efficient, and resident-centered services.

This episode also celebrates inspiring stories from public sector organizations making a tangible difference in their communities through impactful technology. These examples of innovation highlight the possibilities when purpose-driven solutions meet government needs. For Tyler clients, applications are now open for the Tyler Excellence Awards, which honor organizations driving meaningful change with forward-thinking approaches.

Submit your application here. You can also read more about excellence in the public sector below:

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the Tyler Tech Podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> 2024 Tyler Tech Podcast Highlights: Elevating the Resident Experience Josh Henderson, Elliot Flautt, Jade Champion, Mike Teeters, Kristine Lim, Ted Thien, Morgan Jines, Kathy Wolf 00:21:07 In this episode of the Tyler Tech Podcast, we revisit 2024 highlights to explore public sector technology trends. Topics include AI's role in proactive services, integrated payment systems, K-12 transportation efficiency, and accessibility in design. Guests share how governments are leveraging technology to enhance the resident experience and foster community connections. In this episode of the Tyler Tech Podcast, we revisit 2024 highlights to explore public sector technology trends. Topics include AI's role in proactive services, integrated payment systems, K-12 transportation efficiency, and accessibility in design. Guests share how governments are leveraging technology to enhance the resident experience and foster community connections. fostering accessibility, integrated payment systems, government data transparency, ai for resident needs, resident experience, k-12 transportation, artificial intelligence in government, public sector technology, government technology, enhancing community services, streamlining payments, constituent expectations, accessibility in technology, data accessibility, digital government transformation, state data solutions, public sector innovation, ai-powered transparency, connected communities, transportation technology, seamless experiences, technology for inclusivity, user experience design, proactive government services, transportation efficiency, inclusive design false full 111 8e7f658f-46e8-49b3-bd96-81bc84aa9a12 2024 Tyler Tech Podcast Highlights: Public Sector Modernization Strategies In this episode of the Tyler Tech Podcast, we revisit highlights from some of our most engaging 2024 conversations, focusing on strategies for public sector modernization. From cloud adoption and cybersecurity to AI-driven decision-making and improving accessibility, these discussions explore how digital transformation is shaping the future of public sector innovation.

Russell Gainford, Tyler’s Chief Cloud Officer, discusses the importance of cloud adoption and avoiding the risks of technical debt in outdated systems. He shares how strategic planning and leadership alignment can ensure modernization success.

Sascha Ohler, Vice President of Outdoor Recreation at Tyler, reveals how technology is enhancing state parks, delivering seamless visitor experiences, and making the outdoors more inclusive for all.

Rita Reynolds, CIO of the National Association of Counties (NACo), addresses the challenges counties face in workforce recruitment, cybersecurity, and aligning IT strategies to meet modern demands.

Vivek Mehta, Vice President and General Manager of Tyler’s Platform Solutions Division, explores how artificial intelligence (AI) is enabling governments to boost productivity, enhance decision-making, and improve service delivery while navigating adoption barriers.

This episode also celebrates inspiring stories from public sector organizations making a tangible difference in their communities through impactful technology. These examples of innovation highlight the possibilities when purpose-driven solutions meet government needs. For Tyler clients, applications are now open for the Tyler Excellence Awards, which honor organizations driving meaningful change with forward-thinking approaches. Submit your application here. You can also read more about excellence in the public sector below:

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the Tyler Tech Podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Mon, 6 Jan 2025 14:00:00 +0000 podcast@tylertech.com (Vivek Mehta, Rita Reynolds, Josh Henderson, Jade Champion, Russell Gainford, Sascha Ohler) https://tylertech-podcast.simplecast.com/episodes/tyler-tech-public-sector-modernization-QAWULr5x In this episode of the Tyler Tech Podcast, we revisit highlights from some of our most engaging 2024 conversations, focusing on strategies for public sector modernization. From cloud adoption and cybersecurity to AI-driven decision-making and improving accessibility, these discussions explore how digital transformation is shaping the future of public sector innovation.

Russell Gainford, Tyler’s Chief Cloud Officer, discusses the importance of cloud adoption and avoiding the risks of technical debt in outdated systems. He shares how strategic planning and leadership alignment can ensure modernization success.

Sascha Ohler, Vice President of Outdoor Recreation at Tyler, reveals how technology is enhancing state parks, delivering seamless visitor experiences, and making the outdoors more inclusive for all.

Rita Reynolds, CIO of the National Association of Counties (NACo), addresses the challenges counties face in workforce recruitment, cybersecurity, and aligning IT strategies to meet modern demands.

Vivek Mehta, Vice President and General Manager of Tyler’s Platform Solutions Division, explores how artificial intelligence (AI) is enabling governments to boost productivity, enhance decision-making, and improve service delivery while navigating adoption barriers.

This episode also celebrates inspiring stories from public sector organizations making a tangible difference in their communities through impactful technology. These examples of innovation highlight the possibilities when purpose-driven solutions meet government needs. For Tyler clients, applications are now open for the Tyler Excellence Awards, which honor organizations driving meaningful change with forward-thinking approaches. Submit your application here. You can also read more about excellence in the public sector below:

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the Tyler Tech Podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> 2024 Tyler Tech Podcast Highlights: Public Sector Modernization Strategies Vivek Mehta, Rita Reynolds, Josh Henderson, Jade Champion, Russell Gainford, Sascha Ohler 00:18:00 In this episode of the Tyler Tech Podcast, we explore strategies driving public sector modernization. Highlights include insights on cloud adoption, accessibility, cybersecurity, and AI's role in boosting productivity and enhancing service delivery. Guests share how digital transformation is shaping the future of public sector innovation. In this episode of the Tyler Tech Podcast, we explore strategies driving public sector modernization. Highlights include insights on cloud adoption, accessibility, cybersecurity, and AI's role in boosting productivity and enhancing service delivery. Guests share how digital transformation is shaping the future of public sector innovation. artificial intelligence, cybersecurity strategies, public sector podcast, state parks technology, digital transformation, ai in government, government technology, public sector modernization, service delivery improvement, accessibility technology, tyler technologies, cloud adoption, digital infrastructure, public sector innovation, it alignment, technical debt, decision-making tools, workforce recruitment challenges, government technology trends, modernizing government systems false full 110 ef7812b7-75cd-4385-814e-9a39f83a9443 AI in the Public Sector: Guidance, Responsibility and Impact In this episode of the Tyler Tech Podcast, we explore the evolving role of artificial intelligence (AI) in the public sector and the critical considerations shaping its development and implementation. AI presents transformative opportunities for government agencies, from streamlining operations and automating routine tasks to enhancing accessibility and building trust with communities. However, these advancements come with unique responsibilities around ethics, transparency, and regulatory compliance.

Kristine Lim, product manager in Tyler’s Data & Insights Division, shares how AI can empower public sector employees by alleviating repetitive tasks, fostering equity, and improving service delivery. She emphasizes the importance of embedding ethical principles, usability, and adaptability into AI solutions to meet the diverse and changing needs of communities.

John Wright, general counsel, corporate at Tyler, delves into the regulatory landscape, discussing how governments can navigate evolving data privacy and security standards while adopting AI responsibly. He offers practical guidance on ensuring accountability, mitigating risks, and building trust in AI-driven decision-making.

This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11–14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration opens December 10—visit tylertech.com/connect to secure your spot!

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Mon, 9 Dec 2024 14:00:00 +0000 podcast@tylertech.com (John Wright, Jade Champion, Josh Henderson, Kristine Lim) https://tylertech-podcast.simplecast.com/episodes/ai-public-sector-guidance-responsibility-impact-KK3sossH In this episode of the Tyler Tech Podcast, we explore the evolving role of artificial intelligence (AI) in the public sector and the critical considerations shaping its development and implementation. AI presents transformative opportunities for government agencies, from streamlining operations and automating routine tasks to enhancing accessibility and building trust with communities. However, these advancements come with unique responsibilities around ethics, transparency, and regulatory compliance.

Kristine Lim, product manager in Tyler’s Data & Insights Division, shares how AI can empower public sector employees by alleviating repetitive tasks, fostering equity, and improving service delivery. She emphasizes the importance of embedding ethical principles, usability, and adaptability into AI solutions to meet the diverse and changing needs of communities.

John Wright, general counsel, corporate at Tyler, delves into the regulatory landscape, discussing how governments can navigate evolving data privacy and security standards while adopting AI responsibly. He offers practical guidance on ensuring accountability, mitigating risks, and building trust in AI-driven decision-making.

This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11–14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration opens December 10—visit tylertech.com/connect to secure your spot!

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> AI in the Public Sector: Guidance, Responsibility and Impact John Wright, Jade Champion, Josh Henderson, Kristine Lim 00:31:42 This episode of the Tyler Tech Podcast dives into how artificial intelligence is reshaping the public sector. Kristine Lim, product manager in Tyler’s Data & Insights Division, shares how AI empowers employees, enhances equity, and improves service delivery. John Wright, general counsel at Tyler, discusses navigating the regulatory landscape, ensuring accountability, and fostering trust in AI-driven decision-making. This episode of the Tyler Tech Podcast dives into how artificial intelligence is reshaping the public sector. Kristine Lim, product manager in Tyler’s Data & Insights Division, shares how AI empowers employees, enhances equity, and improves service delivery. John Wright, general counsel at Tyler, discusses navigating the regulatory landscape, ensuring accountability, and fostering trust in AI-driven decision-making. ethical ai solutions, streamlining government processes, public sector ai trends, ai in community services, ai for government, ai-driven decision-making, responsible ai adoption, artificial intelligence in the public sector, ai implementation in government, ai ethics and transparency, ai regulatory compliance, building trust with ai, data privacy and ai, ai and accessibility, tyler tech podcast, ai equity in government, ai in government operations, fostering equity with ai, ai for service delivery, automating tasks with ai false full 109 0c97f84a-2ae3-461f-8abc-f23f9baa6236 Exploring AI’s Transformative Potential in the Public Sector In this episode of the Tyler Tech Podcast, we examine how artificial intelligence (AI) is transforming the public sector, enabling governments to improve service delivery, streamline operations, and make data-driven decisions. As AI becomes more prominent in public sector discussions, it offers a unique opportunity to unlock efficiencies and enhance community engagement.

Elliot Flautt, director of state data solutions at Tyler Technologies, provides a thoughtful perspective on the practical applications of AI in government. From automating routine tasks to improving resource allocation and advancing accessibility, Elliot highlights how public agencies are leveraging AI to better serve residents while maintaining accountability and transparency.

The discussion also touches on the importance of ethical implementation, collaboration between public agencies and technology providers, and how governments can start small to realize measurable impacts. Elliot emphasizes that AI’s potential lies not in replacing human input but in enhancing productivity and enabling informed decision-making.

This episode also celebrates inspiring stories from public sector organizations making a tangible difference in their communities through impactful technology. These examples of innovation highlight the possibilities when purpose-driven solutions meet government needs. For Tyler clients, applications are now open for the Tyler Excellence Awards, which honor organizations driving meaningful change with forward-thinking approaches. Submit your application here. You can also read more about excellence in the public sector below:

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Mon, 25 Nov 2024 14:00:00 +0000 podcast@tylertech.com (Josh Henderson, Elliot Flautt, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/ai-potential-public-sector-JWe8dlxW In this episode of the Tyler Tech Podcast, we examine how artificial intelligence (AI) is transforming the public sector, enabling governments to improve service delivery, streamline operations, and make data-driven decisions. As AI becomes more prominent in public sector discussions, it offers a unique opportunity to unlock efficiencies and enhance community engagement.

Elliot Flautt, director of state data solutions at Tyler Technologies, provides a thoughtful perspective on the practical applications of AI in government. From automating routine tasks to improving resource allocation and advancing accessibility, Elliot highlights how public agencies are leveraging AI to better serve residents while maintaining accountability and transparency.

The discussion also touches on the importance of ethical implementation, collaboration between public agencies and technology providers, and how governments can start small to realize measurable impacts. Elliot emphasizes that AI’s potential lies not in replacing human input but in enhancing productivity and enabling informed decision-making.

This episode also celebrates inspiring stories from public sector organizations making a tangible difference in their communities through impactful technology. These examples of innovation highlight the possibilities when purpose-driven solutions meet government needs. For Tyler clients, applications are now open for the Tyler Excellence Awards, which honor organizations driving meaningful change with forward-thinking approaches. Submit your application here. You can also read more about excellence in the public sector below:

And learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Exploring AI’s Transformative Potential in the Public Sector Josh Henderson, Elliot Flautt, Jade Champion 00:25:41 In this episode of the Tyler Tech Podcast, we explore the transformative potential of artificial intelligence in the public sector. Elliot Flautt, director of state data solutions at Tyler, discusses how AI is helping governments streamline operations, improve service delivery, and enhance community engagement while maintaining accountability and transparency. In this episode of the Tyler Tech Podcast, we explore the transformative potential of artificial intelligence in the public sector. Elliot Flautt, director of state data solutions at Tyler, discusses how AI is helping governments streamline operations, improve service delivery, and enhance community engagement while maintaining accountability and transparency. public sector transformation, ai collaboration, data-driven decision-making, government innovation, artificial intelligence, ethical ai, ai and service delivery, ai in government, government technology, community engagement with ai, ai use cases, ai potential in government, improving government operations, ai for public services, public sector efficiency, ai applications, ai and accessibility, transformative ai technology, automating government tasks, ai in the public sector false full 108 d1abfd63-fa45-40ac-a80d-cdb7421c676a Why Accessibility in Public Sector Technology Matters In this episode of the Tyler Tech Podcast, we delve into the essentials of digital accessibility and inclusive design in public sector software. As we celebrate World Usability Day, an international effort promoting user-centered design, Tyler Technologies experts Kathy Wolf and Mike Teeters offer valuable insights on how accessible technology can empower communities and enhance the resident experience.

Kathy Wolf, Tyler’s senior director of user experience, discusses the core principles behind designing accessible and inclusive applications, noting that the goal of inclusive design is to ensure everyone, regardless of their abilities or background, can fully participate in and benefit from digital services. She emphasizes empathy as the foundation for understanding user needs and constraints, helping local governments create digital services that are accessible and barrier-free from the initial design phase through testing.

In the second half of the episode, Senior Product Manager Mike Teeters addresses the resident experience, sharing how improving web and mobile accessibility can connect communities and create more inclusive digital spaces for all. Together, Kathy and Mike explore how accessible technology not only meets compliance requirements but also enriches the lives of residents by reducing barriers to essential government services.

We also detail our latest white paper about how AI is empowering public sector agencies to tackle workforce shortages, modernize outdated systems, and navigate budget constraints. You can download that here: Revolutionizing the Government Workforce With AI.

Learn more about the topics discussed in this episode with these resources:

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]]> Tue, 12 Nov 2024 14:00:00 +0000 podcast@tylertech.com (Kathy Wolf, Mike Teeters, Josh Henderson, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/accessibility-public-sector-technology-AaoiNSXk In this episode of the Tyler Tech Podcast, we delve into the essentials of digital accessibility and inclusive design in public sector software. As we celebrate World Usability Day, an international effort promoting user-centered design, Tyler Technologies experts Kathy Wolf and Mike Teeters offer valuable insights on how accessible technology can empower communities and enhance the resident experience.

Kathy Wolf, Tyler’s senior director of user experience, discusses the core principles behind designing accessible and inclusive applications, noting that the goal of inclusive design is to ensure everyone, regardless of their abilities or background, can fully participate in and benefit from digital services. She emphasizes empathy as the foundation for understanding user needs and constraints, helping local governments create digital services that are accessible and barrier-free from the initial design phase through testing.

In the second half of the episode, Senior Product Manager Mike Teeters addresses the resident experience, sharing how improving web and mobile accessibility can connect communities and create more inclusive digital spaces for all. Together, Kathy and Mike explore how accessible technology not only meets compliance requirements but also enriches the lives of residents by reducing barriers to essential government services.

We also detail our latest white paper about how AI is empowering public sector agencies to tackle workforce shortages, modernize outdated systems, and navigate budget constraints. You can download that here: Revolutionizing the Government Workforce With AI.

Learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Why Accessibility in Public Sector Technology Matters Kathy Wolf, Mike Teeters, Josh Henderson, Jade Champion 00:30:39 In this episode of the Tyler Tech Podcast, we explore digital accessibility and inclusive design in public sector software. Tyler experts Kathy Wolf and Mike Teeters share how accessible technology empowers communities, enhances the resident experience, and helps governments create barrier-free digital services. In this episode of the Tyler Tech Podcast, we explore digital accessibility and inclusive design in public sector software. Tyler experts Kathy Wolf and Mike Teeters share how accessible technology empowers communities, enhances the resident experience, and helps governments create barrier-free digital services. public sector software, user experience, mobile accessibility, resident experience, accessible services, digital inclusivity, web accessibility, government technology, accessibility standards, digital accessibility, legal compliance, community empowerment, world usability day, user-centered design, accessibility tools, inclusive design false full 107 78c3de0f-c94d-41f9-97be-0a04deaf23d9 Improving Access: Practical Solutions for Public Sector Challenges In this episode of the Tyler Tech Podcast, we conclude our special two-part series on the concept of access, focusing on how technology can help organizations break down barriers and provide access to essential services, resources, and opportunities. Four experts from Tyler Technologies share unique insights into enhancing accessibility in the public sector.

Kristine Lim, product manager in Tyler’s Data & Insights Division, discusses the importance of practical data governance and how data-driven tools can measure and improve access to public services. Daren Jackson, senior vice president of disbursements, provides a thoughtful perspective on how payment technology fosters financial access, urging governments to adopt a broader approach to problem-solving.

Urvi Pandya, general manager of Workforce Case Management, shares strategies for creating safe and accessible work environments, emphasizing the role of community collaboration in simplifying data management. Finally, industry engagement consultant Kim Martin highlights innovations in student transportation systems, demonstrating how technology can enhance service delivery for students and their families.

Be sure to subscribe to the Tyler Tech Podcast for more insights into the technologies shaping the public sector today!

We also detail our latest white paper about how AI is empowering public sector agencies to tackle workforce shortages, modernize outdated systems, and navigate budget constraints. You can download that here: Revolutionizing the Government Workforce With AI

Learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Mon, 28 Oct 2024 13:00:00 +0000 podcast@tylertech.com (Daren Jackson, Kim Martin, Josh Henderson, Urvi Pandya, Kristine Lim, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/improving-access-public-sector-C0_zrn22 In this episode of the Tyler Tech Podcast, we conclude our special two-part series on the concept of access, focusing on how technology can help organizations break down barriers and provide access to essential services, resources, and opportunities. Four experts from Tyler Technologies share unique insights into enhancing accessibility in the public sector.

Kristine Lim, product manager in Tyler’s Data & Insights Division, discusses the importance of practical data governance and how data-driven tools can measure and improve access to public services. Daren Jackson, senior vice president of disbursements, provides a thoughtful perspective on how payment technology fosters financial access, urging governments to adopt a broader approach to problem-solving.

Urvi Pandya, general manager of Workforce Case Management, shares strategies for creating safe and accessible work environments, emphasizing the role of community collaboration in simplifying data management. Finally, industry engagement consultant Kim Martin highlights innovations in student transportation systems, demonstrating how technology can enhance service delivery for students and their families.

Be sure to subscribe to the Tyler Tech Podcast for more insights into the technologies shaping the public sector today!

We also detail our latest white paper about how AI is empowering public sector agencies to tackle workforce shortages, modernize outdated systems, and navigate budget constraints. You can download that here: Revolutionizing the Government Workforce With AI

Learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Improving Access: Practical Solutions for Public Sector Challenges Daren Jackson, Kim Martin, Josh Henderson, Urvi Pandya, Kristine Lim, Jade Champion 00:18:05 In this episode of the Tyler Tech Podcast, we conclude our two-part series on how technology enhances access. Experts from Tyler Technologies discuss practical data governance, fostering financial access through payment technology, creating safe and accessible work environments, and innovations in student transportation systems. In this episode of the Tyler Tech Podcast, we conclude our two-part series on how technology enhances access. Experts from Tyler Technologies discuss practical data governance, fostering financial access through payment technology, creating safe and accessible work environments, and innovations in student transportation systems. data-driven decision making, technology solutions for government, community collaboration in public sector, equitable access initiatives, financial access solutions, best practices for data management, innovative transportation technology, fostering accessibility in communities, workplace accessibility strategies, public sector accessibility, student transportation innovations, enhancing access to resources, transforming public sector services, data governance in government, technology and access, improving public services, inclusive services in government, access to essential services, public sector challenges, government technology insights false full 106 17adea30-5d9f-4467-8c79-94041e905ea0 Technology's Role in Breaking Down Access Barriers In this episode of the Tyler Tech Podcast, we begin a special two-part series on the concept of access, exploring how technology helps organizations break down barriers and provide equitable access to services, resources, and opportunities. We welcome four experts from Tyler Technologies, each sharing insights on how technology can improve access across different sectors.

Kristine Lim, product manager in Tyler’s Data & Insights division, explains how data-driven tools can measure and improve access to public services. Urvi Pandya, general manager of workforce case management, discusses how technology can create safe, accessible work environments. Industry engagement consultant Kim Martin provides a perspective on making student transportation more inclusive and accessible, while Daren Jackson, senior vice president of disbursements, shares how payments technology fosters financial access and inclusion.

Whether your organization is just beginning its journey toward improving access or looking to expand current efforts, this episode offers practical advice and real-world examples. Don’t miss the conversation, and stay tuned for part two, where we explore how technology can further drive meaningful access and inclusion.

Be sure to subscribe to the Tyler Tech Podcast for more insights into the technologies shaping the public sector today.

We also detail our latest white paper about how AI is empowering public sector agencies to tackle workforce shortages, modernize outdated systems, and navigate budget constraints. You can download that here: Revolutionizing the Government Workforce With AI

Learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

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]]> Tue, 15 Oct 2024 13:00:00 +0000 podcast@tylertech.com (Kristine Lim, Urvi Pandya, Daren Jackson, Kim Martin, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/technology-access-XVADwJ_g In this episode of the Tyler Tech Podcast, we begin a special two-part series on the concept of access, exploring how technology helps organizations break down barriers and provide equitable access to services, resources, and opportunities. We welcome four experts from Tyler Technologies, each sharing insights on how technology can improve access across different sectors.

Kristine Lim, product manager in Tyler’s Data & Insights division, explains how data-driven tools can measure and improve access to public services. Urvi Pandya, general manager of workforce case management, discusses how technology can create safe, accessible work environments. Industry engagement consultant Kim Martin provides a perspective on making student transportation more inclusive and accessible, while Daren Jackson, senior vice president of disbursements, shares how payments technology fosters financial access and inclusion.

Whether your organization is just beginning its journey toward improving access or looking to expand current efforts, this episode offers practical advice and real-world examples. Don’t miss the conversation, and stay tuned for part two, where we explore how technology can further drive meaningful access and inclusion.

Be sure to subscribe to the Tyler Tech Podcast for more insights into the technologies shaping the public sector today.

We also detail our latest white paper about how AI is empowering public sector agencies to tackle workforce shortages, modernize outdated systems, and navigate budget constraints. You can download that here: Revolutionizing the Government Workforce With AI

Learn more about the topics discussed in this episode with these resources:

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Let us know what you think about the Tyler Tech Podcast in this survey

]]> Technology's Role in Breaking Down Access Barriers Kristine Lim, Urvi Pandya, Daren Jackson, Kim Martin, Jade Champion, Josh Henderson 00:21:42 In this episode of the Tyler Tech Podcast, we start a two-part series on how technology breaks down access barriers. Experts from Tyler Technologies share insights on improving public services, workplace accessibility, inclusive transportation, and financial access. In this episode of the Tyler Tech Podcast, we start a two-part series on how technology breaks down access barriers. Experts from Tyler Technologies share insights on improving public services, workplace accessibility, inclusive transportation, and financial access. data, workforce solutions, data and insights, payments, student transportation, technology, workforce, access false full 105 c072517e-9df3-41d0-a814-807e8eda3066 Building a Resilient Cybersecurity Culture in the Public Sector On this episode of the Tyler Tech Podcast, Tyler cybersecurity expert and account executive, Sam Hamilton, explores the critical role of human behavior in building an effective cybersecurity workforce. Sam shares key strategies for fostering a culture of cybersecurity awareness in organizations, emphasizing the importance of continuous education, personalized training, and storytelling to engage employees.

Sam highlights how tailored cybersecurity education can address specific risks, making the training more relevant and impactful. He discusses successful tactics such as phishing simulations, which track employee responses to identify areas for improvement, and the benefits of positive reinforcement, including certificates and rewards, to motivate employees. He also stresses the importance of keeping cybersecurity training current with evolving threats like AI, ensuring that organizations not only meet compliance requirements but also stay ahead of emerging risks.

Tune in to learn how public sector organizations can overcome challenges such as budget constraints and workforce shortages, and learn why a proactive, engaging approach to cybersecurity is essential for long-term success. Whether you're a leader in the public sector or just looking to enhance your organization's cybersecurity initiatives, this episode offers valuable strategies to drive meaningful improvement.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

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]]> Mon, 30 Sep 2024 13:00:00 +0000 podcast@tylertech.com (Sam Hamilton, Josh Henderson, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/resilient-cybersecurity-public-sector-X754Q8K6 On this episode of the Tyler Tech Podcast, Tyler cybersecurity expert and account executive, Sam Hamilton, explores the critical role of human behavior in building an effective cybersecurity workforce. Sam shares key strategies for fostering a culture of cybersecurity awareness in organizations, emphasizing the importance of continuous education, personalized training, and storytelling to engage employees.

Sam highlights how tailored cybersecurity education can address specific risks, making the training more relevant and impactful. He discusses successful tactics such as phishing simulations, which track employee responses to identify areas for improvement, and the benefits of positive reinforcement, including certificates and rewards, to motivate employees. He also stresses the importance of keeping cybersecurity training current with evolving threats like AI, ensuring that organizations not only meet compliance requirements but also stay ahead of emerging risks.

Tune in to learn how public sector organizations can overcome challenges such as budget constraints and workforce shortages, and learn why a proactive, engaging approach to cybersecurity is essential for long-term success. Whether you're a leader in the public sector or just looking to enhance your organization's cybersecurity initiatives, this episode offers valuable strategies to drive meaningful improvement.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Building a Resilient Cybersecurity Culture in the Public Sector Sam Hamilton, Josh Henderson, Jade Champion 00:15:59 In this episode, cybersecurity expert Sam Hamilton discusses the vital role of human behavior in creating an effective cybersecurity workforce. He highlights strategies like continuous education, tailored training, and phishing simulations to foster a culture of cybersecurity awareness. Sam also emphasizes the need for up-to-date training to address evolving threats like AI. In this episode, cybersecurity expert Sam Hamilton discusses the vital role of human behavior in creating an effective cybersecurity workforce. He highlights strategies like continuous education, tailored training, and phishing simulations to foster a culture of cybersecurity awareness. Sam also emphasizes the need for up-to-date training to address evolving threats like AI. data protection, resilience, cybersecurity strategies, compliance, public sector, cybersecurity initiatives, cyber risk management, policy, cybersecurity training false full 104 079f1abf-0cca-43da-bc6f-d6b4adf373e4 The Benefits of a Unified Digital Government Payment System On this episode of the Tyler Tech Podcast, we explore the evolving landscape of government payments with Tyler's vice president of payments, Morgan Jines. With experience in both payments and government, she shares her expertise on the latest advancements in payment technology and its impact on the public sector.

Morgan discusses the benefits of a unified payment platform, emphasizing how integrating payment systems across departments can streamline processes, improve efficiency, and enhance the user experience for both constituents and internal staff. She also details the challenges governments face with fragmented payment systems and how modern technology can overcome these hurdles, particularly in terms of security and compliance.

Drawing from a recent research study conducted by the Center for Digital Government, in partnership with Tyler Technologies, she offers practical advice for agencies looking to modernize their payment systems, highlighting the importance of evaluating current processes and prioritizing key needs. Whether you’re grappling with integration challenges or seeking to enhance payment security, this episode provides valuable insights and strategies to help agencies navigate the complexities of digital payments.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

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]]> Mon, 16 Sep 2024 13:00:00 +0000 podcast@tylertech.com (Morgan Jines, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/digital-government-payments-1XVbt2ji On this episode of the Tyler Tech Podcast, we explore the evolving landscape of government payments with Tyler's vice president of payments, Morgan Jines. With experience in both payments and government, she shares her expertise on the latest advancements in payment technology and its impact on the public sector.

Morgan discusses the benefits of a unified payment platform, emphasizing how integrating payment systems across departments can streamline processes, improve efficiency, and enhance the user experience for both constituents and internal staff. She also details the challenges governments face with fragmented payment systems and how modern technology can overcome these hurdles, particularly in terms of security and compliance.

Drawing from a recent research study conducted by the Center for Digital Government, in partnership with Tyler Technologies, she offers practical advice for agencies looking to modernize their payment systems, highlighting the importance of evaluating current processes and prioritizing key needs. Whether you’re grappling with integration challenges or seeking to enhance payment security, this episode provides valuable insights and strategies to help agencies navigate the complexities of digital payments.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

Listen to other episodes of the podcast.

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> The Benefits of a Unified Digital Government Payment System Morgan Jines, Jade Champion, Josh Henderson 00:28:58 In this episode, vice president of payments Morgan Jines discusses how unified payment platforms can streamline government processes, improve security, and enhance user experience. She also shares insights from a study with the Center for Digital Government, offering practical tips for modernizing payment systems. In this episode, vice president of payments Morgan Jines discusses how unified payment platforms can streamline government processes, improve security, and enhance user experience. She also shares insights from a study with the Center for Digital Government, offering practical tips for modernizing payment systems. payment solutions, digital transformation, payments, government payment systems, modernization, payments platform, digital government false full 103 a1495a85-c190-4976-9820-0ffb0ebe6ca8 How AI Streamlines Document Review, Data Entry and E-Filing On this episode of the Tyler Tech Podcast, we explore the transformative power of artificial intelligence in the public sector with Henry Sal, Tyler's senior director of AI operations. With extensive experience in software development, Henry has been at the forefront of integrating AI to streamline processes, particularly in document automation.

He discusses how AI is reshaping government operations—from reducing the burden of mundane tasks like data entry and document review to enhancing efficiency in court e-filing systems. Henry also explores the role of AI in addressing workforce shortages and improving public service delivery, offering insights into how local governments can prepare for and leverage these advancements.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 3 Sep 2024 13:00:00 +0000 podcast@tylertech.com (Henry Sal, Josh Henderson, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/document-data-filing-ai-_5gzeEe_ On this episode of the Tyler Tech Podcast, we explore the transformative power of artificial intelligence in the public sector with Henry Sal, Tyler's senior director of AI operations. With extensive experience in software development, Henry has been at the forefront of integrating AI to streamline processes, particularly in document automation.

He discusses how AI is reshaping government operations—from reducing the burden of mundane tasks like data entry and document review to enhancing efficiency in court e-filing systems. Henry also explores the role of AI in addressing workforce shortages and improving public service delivery, offering insights into how local governments can prepare for and leverage these advancements.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> How AI Streamlines Document Review, Data Entry and E-Filing Henry Sal, Josh Henderson, Jade Champion 00:21:34 Tyler’s senior director of AI operations, Henry Sal, explores how artificial intelligence is revolutionizing public sector operations. Tyler’s senior director of AI operations, Henry Sal, explores how artificial intelligence is revolutionizing public sector operations. artificial intelligence, workforce solutions, public sector, e-filing, government, document automation, data entry false full 102 c2e6cbe8-b8da-4fea-a963-8baa8e449cbf Student Transportation Tech Solutions: Safety, Efficiency, and AI On this episode of The Tyler Tech Podcast, we sit down with Ted Thien, vice president and general manager of transportation software at Tyler Technologies, to explore the evolving landscape of K-12 student transportation.

Ted explores the complex challenges faced by school districts as they navigate modern expectations from parents, who increasingly demand an Uber-like experience for their children’s school commutes. From optimizing routes to implementing advanced AI solutions, Ted provides knowledge on how school districts can leverage cutting-edge technology to enhance safety, efficiency, and transparency. He also shares real-world examples of how Tyler’s innovative products are helping districts meet these challenges, including the My Ride K-12 app and Tyler Drive.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Mon, 19 Aug 2024 13:00:00 +0000 podcast@tylertech.com (Ted Thien, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/student-transportation-tech-ai-E7susTng On this episode of The Tyler Tech Podcast, we sit down with Ted Thien, vice president and general manager of transportation software at Tyler Technologies, to explore the evolving landscape of K-12 student transportation.

Ted explores the complex challenges faced by school districts as they navigate modern expectations from parents, who increasingly demand an Uber-like experience for their children’s school commutes. From optimizing routes to implementing advanced AI solutions, Ted provides knowledge on how school districts can leverage cutting-edge technology to enhance safety, efficiency, and transparency. He also shares real-world examples of how Tyler’s innovative products are helping districts meet these challenges, including the My Ride K-12 app and Tyler Drive.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Student Transportation Tech Solutions: Safety, Efficiency, and AI Ted Thien, Jade Champion, Josh Henderson 00:23:18 In this episode, Tyler's vice president and general manager of transportation software, Ted Thien, explores how K-12 student transportation is evolving to meet modern demands, highlighting the use of advanced AI and technology to enhance safety, efficiency, and transparency. He also shares real-world examples of Tyler solutions in action. In this episode, Tyler's vice president and general manager of transportation software, Ted Thien, explores how K-12 student transportation is evolving to meet modern demands, highlighting the use of advanced AI and technology to enhance safety, efficiency, and transparency. He also shares real-world examples of Tyler solutions in action. my ride k-12, k-12 transportation, uber-like experience, modernizing transportation, tyler technologies, ai in education, school bus technology, student safety, route optimization, parent apps false full 101 96043448-05e1-49d0-ae65-0b408672a645 Transparency in Action: Nevada's Dedication to Open Government On this episode of The Tyler Tech Podcast, Tyler’s director of state data solutions, Elliot Flautt, sits down with Nevada state controller Andy Matthews to discuss his inspiring journey through public service and his unwavering commitment to government transparency. Andy reflects on his early career in political campaigns, his path to the Nevada State Assembly, and everything that led him to his role as state controller.

Andy shares the story behind his successful campaign to bring accountability and transparency to state spending, highlighted by the launch of the Nevada Open Finance Portal—a groundbreaking initiative created in partnership with Tyler Technologies. This innovative platform provides taxpayers with unprecedented access to detailed government expenditure data. Andy understands the critical role of modern technology in transforming state financial systems and offers practical insights into the strategic decisions involved in selecting and implementing cloud-based solutions.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Mon, 12 Aug 2024 13:00:00 +0000 podcast@tylertech.com (Elliot Flautt, Andy Matthews, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/transparency-nevada-open-government-Qn441uu4 On this episode of The Tyler Tech Podcast, Tyler’s director of state data solutions, Elliot Flautt, sits down with Nevada state controller Andy Matthews to discuss his inspiring journey through public service and his unwavering commitment to government transparency. Andy reflects on his early career in political campaigns, his path to the Nevada State Assembly, and everything that led him to his role as state controller.

Andy shares the story behind his successful campaign to bring accountability and transparency to state spending, highlighted by the launch of the Nevada Open Finance Portal—a groundbreaking initiative created in partnership with Tyler Technologies. This innovative platform provides taxpayers with unprecedented access to detailed government expenditure data. Andy understands the critical role of modern technology in transforming state financial systems and offers practical insights into the strategic decisions involved in selecting and implementing cloud-based solutions.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Transparency in Action: Nevada's Dedication to Open Government Elliot Flautt, Andy Matthews, Jade Champion, Josh Henderson 00:40:21 In this episode, Tyler’s director of state data solutions, Elliot Flautt, talks with Nevada state controller Andy Matthews about his journey in public service, his dedication to government transparency, and the creation of the Nevada Open Finance Portal. In this episode, Tyler’s director of state data solutions, Elliot Flautt, talks with Nevada state controller Andy Matthews about his journey in public service, his dedication to government transparency, and the creation of the Nevada Open Finance Portal. government transparency, nevada, nevada state controller, state financial systems, cloud solutions, digital modernizing, open finance portal false full 100 ea0c15d3-a75f-406d-93fc-187eadc3d0f5 Regulatory Tech Trends: Survey Findings With CLEAR and Tyler On this episode of The Tyler Tech Podcast, we’re bringing you Digital Technologies within Regulatory Agencies: Usage and Perceptions from Regulation Matters: a CLEAR conversation, a podcast from the Council on Licensure, Enforcement and Regulation (CLEAR).

CLEAR, in collaboration with Tyler, conducted a survey this past February, which targeted over 7,000 CLEAR stakeholders, representing more than 400 regulatory agencies, colleges, and bodies. The primary aim was to understand the use and perception of digital technologies within regulatory agencies.

Key insights from the survey reveal the following:

  • Online Services: A significant number of agencies have adopted online user portals, with mobile access being a common feature. However, only a few have developed mobile-specific apps, highlighting a gap in mobile service provision.
  • Payment Systems: The importance of centralized payment systems is emphasized, with a noticeable shift towards electronic payments over traditional methods like checks. This change aligns with broader societal trends towards digital financial transactions.
  • Public Engagement: Regulatory agencies are focusing on improving online interactions with both licensees and the public. Enhanced mobile access and user-friendly digital interfaces are critical for meeting these goals.

Host Line Dempsey talks with Ronne Hines, regulatory consultant and former CLEAR president; Thomas Jackson, general manager of state regulatory with Tyler Technologies; and Michael Teeters, senior product manager with Tyler Technologies, who all contributed to the survey and provided their expert analysis. The discussion on the Regulation Matters: a CLEAR conversation podcast delves into the details of these findings, offering valuable perspectives on the progress and challenges faced by regulatory agencies in the digital age.

You can find more information and download the full report at this link: Survey Report: Perspectives on Online Engagement.

We also detail City Hall Selfie Day, an initiative created by Engaging Local Government Leaders (ELGL), which takes place on Thursday, August 15th. For more information, visit: www.elgl.org/cityhallselfie and for inspiration for your own selfie, you can see some examples by checking out @tylertechnologies on Instagram.

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Mon, 5 Aug 2024 13:00:00 +0000 podcast@tylertech.com (Thomas Jackson, Michael Teeters, Line Dempsey, Jade Champion, Josh Henderson, Ronne Hines) https://tylertech-podcast.simplecast.com/episodes/regulatory-tech-trends-clear-tyler-bPLf_ABN On this episode of The Tyler Tech Podcast, we’re bringing you Digital Technologies within Regulatory Agencies: Usage and Perceptions from Regulation Matters: a CLEAR conversation, a podcast from the Council on Licensure, Enforcement and Regulation (CLEAR).

CLEAR, in collaboration with Tyler, conducted a survey this past February, which targeted over 7,000 CLEAR stakeholders, representing more than 400 regulatory agencies, colleges, and bodies. The primary aim was to understand the use and perception of digital technologies within regulatory agencies.

Key insights from the survey reveal the following:

  • Online Services: A significant number of agencies have adopted online user portals, with mobile access being a common feature. However, only a few have developed mobile-specific apps, highlighting a gap in mobile service provision.
  • Payment Systems: The importance of centralized payment systems is emphasized, with a noticeable shift towards electronic payments over traditional methods like checks. This change aligns with broader societal trends towards digital financial transactions.
  • Public Engagement: Regulatory agencies are focusing on improving online interactions with both licensees and the public. Enhanced mobile access and user-friendly digital interfaces are critical for meeting these goals.

Host Line Dempsey talks with Ronne Hines, regulatory consultant and former CLEAR president; Thomas Jackson, general manager of state regulatory with Tyler Technologies; and Michael Teeters, senior product manager with Tyler Technologies, who all contributed to the survey and provided their expert analysis. The discussion on the Regulation Matters: a CLEAR conversation podcast delves into the details of these findings, offering valuable perspectives on the progress and challenges faced by regulatory agencies in the digital age.

You can find more information and download the full report at this link: Survey Report: Perspectives on Online Engagement.

We also detail City Hall Selfie Day, an initiative created by Engaging Local Government Leaders (ELGL), which takes place on Thursday, August 15th. For more information, visit: www.elgl.org/cityhallselfie and for inspiration for your own selfie, you can see some examples by checking out @tylertechnologies on Instagram.

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Regulatory Tech Trends: Survey Findings With CLEAR and Tyler Thomas Jackson, Michael Teeters, Line Dempsey, Jade Champion, Josh Henderson, Ronne Hines 00:29:08 Explore "Digital Technologies within Regulatory Agencies" on the Regulation Matters: a CLEAR conversation podcast. Hear key insights from a survey by CLEAR, in collaboration with Tyler, highlighting online services, electronic payments, and public engagement in regulatory agencies. Explore "Digital Technologies within Regulatory Agencies" on the Regulation Matters: a CLEAR conversation podcast. Hear key insights from a survey by CLEAR, in collaboration with Tyler, highlighting online services, electronic payments, and public engagement in regulatory agencies. enforcement, regulation, artificial intelligence, online services, mobile access, payments, licensure, ai, public engagement, tech trends, regulatory agencies, digital technologies, clear false full 99 48fe1c70-9ffc-4b5e-b78d-1b84e316ca4f Modernizing Emergency Response: Insights from Ulster County, NY On this episode of The Tyler Tech Podcast, we sit down with Everett Erichsen, director of the Ulster County Department of Emergency Services in New York. Everett discusses the county’s transformative impact of the text-to-911 solution and highlights the evolution of technology and its critical role in improving public safety. Hear firsthand accounts of how text-to-911 has made a difference, from aiding individuals in distress to maintaining operations during system outages. He also outlines the importance of interoperability in ensuring seamless communication across multiple agencies.

Join us for an insightful conversation on next-gen emergency response technology and the importance of embracing the future to ensure community safety.

We also detail City Hall Selfie Day, an initiative created by Engaging Local Government Leaders (ELGL), which takes place on Thursday, August 15th. For more information, visit: www.elgl.org/cityhallselfie

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Mon, 22 Jul 2024 13:00:00 +0000 podcast@tylertech.com (Everett Erichsen, Josh Henderson, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/modernizing-emergency-response-ulster-county-h3uN2_d8 On this episode of The Tyler Tech Podcast, we sit down with Everett Erichsen, director of the Ulster County Department of Emergency Services in New York. Everett discusses the county’s transformative impact of the text-to-911 solution and highlights the evolution of technology and its critical role in improving public safety. Hear firsthand accounts of how text-to-911 has made a difference, from aiding individuals in distress to maintaining operations during system outages. He also outlines the importance of interoperability in ensuring seamless communication across multiple agencies.

Join us for an insightful conversation on next-gen emergency response technology and the importance of embracing the future to ensure community safety.

We also detail City Hall Selfie Day, an initiative created by Engaging Local Government Leaders (ELGL), which takes place on Thursday, August 15th. For more information, visit: www.elgl.org/cityhallselfie

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Modernizing Emergency Response: Insights from Ulster County, NY Everett Erichsen, Josh Henderson, Jade Champion 00:19:34 Everett Erichsen, director of the Ulster County Department of Emergency Services, discusses the revolutionary text-to-911 solution and its impact on public safety and emergency response. Everett Erichsen, director of the Ulster County Department of Emergency Services, discusses the revolutionary text-to-911 solution and its impact on public safety and emergency response. public safety, county government, cad innovations, 911 call, emergency services, modern technology, text 911, ulster county, modernization, cad false full 98 40f78612-104d-4ca7-869a-d3c72bcde01f Enhancing State Business Services Through Digital Transformation On this episode of The Tyler Tech Podcast, we welcome back Ron Thornburgh, former Kansas Secretary of State and current Vice President of Digital Government Policy & Advocacy at Tyler. Ron shares his insights on how platform technologies are transforming state business services, the benefits of low-code solutions, and the role of AI in government operations. Discover how modern technology can enhance efficiency, bolster security, and empower state governments to tackle complex challenges.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Mon, 8 Jul 2024 13:00:00 +0000 podcast@tylertech.com (Ron Thornburgh, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/state-business-services-digital-transformation-7h9esoyG On this episode of The Tyler Tech Podcast, we welcome back Ron Thornburgh, former Kansas Secretary of State and current Vice President of Digital Government Policy & Advocacy at Tyler. Ron shares his insights on how platform technologies are transforming state business services, the benefits of low-code solutions, and the role of AI in government operations. Discover how modern technology can enhance efficiency, bolster security, and empower state governments to tackle complex challenges.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Enhancing State Business Services Through Digital Transformation Ron Thornburgh, Jade Champion, Josh Henderson 00:23:14 Ron Thornburgh, VP of Digital Government Policy & Advocacy at Tyler, discusses how platform technologies, low-code solutions, and AI are revolutionizing state business services. Ron Thornburgh, VP of Digital Government Policy & Advocacy at Tyler, discusses how platform technologies, low-code solutions, and AI are revolutionizing state business services. low-code, platform technologies, digital transformation, ai, digital government, government services false full 97 da4c46aa-7e1f-4727-9bf6-c3cf5b501457 From AI to Digital Rangers: The Next Era of Outdoor Recreation On this episode of The Tyler Tech Podcast, we are joined by Sascha Ohler, the Senior Vice President of Outdoor Recreation at Tyler Technologies. In celebration of Great Outdoors Month, Sascha shares insights on the transformative technology that is revolutionizing the experience for both park visitors and staff.

Discover how AI-powered trip planners are personalizing adventures, and learn about innovative workforce solutions, including digital rangers, that are enhancing outdoor services. Sascha dives into the latest and greatest tech that is simplifying and enriching our outdoor adventures.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Mon, 24 Jun 2024 13:00:00 +0000 podcast@tylertech.com (Sascha Ohler, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/ai-digital-rangers-outdoor-recreation-rO_UcOVA On this episode of The Tyler Tech Podcast, we are joined by Sascha Ohler, the Senior Vice President of Outdoor Recreation at Tyler Technologies. In celebration of Great Outdoors Month, Sascha shares insights on the transformative technology that is revolutionizing the experience for both park visitors and staff.

Discover how AI-powered trip planners are personalizing adventures, and learn about innovative workforce solutions, including digital rangers, that are enhancing outdoor services. Sascha dives into the latest and greatest tech that is simplifying and enriching our outdoor adventures.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> From AI to Digital Rangers: The Next Era of Outdoor Recreation Sascha Ohler, Jade Champion, Josh Henderson 00:29:24 Sascha Ohler, Senior VP of Outdoor Recreation at Tyler Technologies, explores transformative technology. Discover how AI-powered trip planners, digital rangers, and innovative solutions are enhancing park experiences for visitors and staff. Sascha Ohler, Senior VP of Outdoor Recreation at Tyler Technologies, explores transformative technology. Discover how AI-powered trip planners, digital rangers, and innovative solutions are enhancing park experiences for visitors and staff. state parks, workforce solutions, outdoor recreation, parks, digital rangers, recreation, ai false full 96 c7eefd23-6596-4980-9f7f-f5a3959da581 Reimagining Government Spending with Priority Based Budgeting and AI On this episode of The Tyler Tech Podcast, Chris Fabian, Senior Director of Product Strategy, ERP Budgeting at Tyler Technologies, explores the inception and evolution of Priority Based Budgeting, a solution transforming how communities allocate resources. Chris also dives into the exciting integration of AI in budgeting processes, and explores its future implications.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Mon, 10 Jun 2024 13:00:00 +0000 podcast@tylertech.com (Chris Fabian, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/government-priority-based-budgeting-ai-e2CJtpt2 On this episode of The Tyler Tech Podcast, Chris Fabian, Senior Director of Product Strategy, ERP Budgeting at Tyler Technologies, explores the inception and evolution of Priority Based Budgeting, a solution transforming how communities allocate resources. Chris also dives into the exciting integration of AI in budgeting processes, and explores its future implications.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Reimagining Government Spending with Priority Based Budgeting and AI Chris Fabian, Jade Champion, Josh Henderson 00:28:48 Chris Fabian, Senior Director of Product Strategy, ERP Budgeting at Tyler Technologies, discusses the evolution of Priority Based Budgeting, and the role of AI in budgeting. Chris Fabian, Senior Director of Product Strategy, ERP Budgeting at Tyler Technologies, discusses the evolution of Priority Based Budgeting, and the role of AI in budgeting. priority based budgeting, budgeting technology, budgeting solutions, ai, government efficiency, digital government false full 95 d8067052-b91b-498e-8879-50473ce458de Secure Tech Strategies and the Effectiveness of Identity Providers On this episode of The Tyler Tech Podcast, Gina Erickson, Senior Software Development Manager, ERP Pro, at Tyler Technologies, explores the crucial role of modern solutions such as identity providers in safeguarding technology infrastructure, especially in smaller municipalities like Des Moines County, Iowa, where she spent time as an IT Director. Gina shares insights into the challenges and best practices of tech modernization from her extensive experience.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tue, 28 May 2024 13:00:00 +0000 podcast@tylertech.com (Gina Erickson, Jade Champion, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/tech-strategies-identity-providers-lpmGVokf On this episode of The Tyler Tech Podcast, Gina Erickson, Senior Software Development Manager, ERP Pro, at Tyler Technologies, explores the crucial role of modern solutions such as identity providers in safeguarding technology infrastructure, especially in smaller municipalities like Des Moines County, Iowa, where she spent time as an IT Director. Gina shares insights into the challenges and best practices of tech modernization from her extensive experience.

We also detail our latest white paper about the five main risks of legacy systems. You can download that here: Is Your Legacy Digital Infrastructure Putting You at Risk?

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Secure Tech Strategies and the Effectiveness of Identity Providers Gina Erickson, Jade Champion, Josh Henderson 00:20:37 Gina Erickson, Senior Software Development Manager at Tyler Technologies, discusses the vital role of modern solutions like identity providers in protecting tech infrastructure. Gina Erickson, Senior Software Development Manager at Tyler Technologies, discusses the vital role of modern solutions like identity providers in protecting tech infrastructure. county government, identity providers, it security, digital infrastructure, technology modernization, tech solutions false full 94 b21ded86-a73d-4d97-8e18-5e99b8f5e714 Unraveling the Future of Government Operations with AI and Emerging Tech On this episode of The Tyler Tech Podcast, Vivek Mehta, Vice President and General Manager, Platform Solutions Division at Tyler Technologies, explores the critical challenges facing modern organizations and governments in today's tech-driven world. From streamlining processes to boosting productivity and enhancing resident engagement, Vivek shares his expertise on navigating the complex intersection of technology and workforce dynamics, shedding light on the role of artificial intelligence and emerging technologies in shaping the future of government operations.

We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connect

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Mon, 13 May 2024 13:00:00 +0000 podcast@tylertech.com (Vivek Mehta, Breanna Case, Josh Henderson, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/future-of-government-ai-emerging-tech-RkDPqAQR On this episode of The Tyler Tech Podcast, Vivek Mehta, Vice President and General Manager, Platform Solutions Division at Tyler Technologies, explores the critical challenges facing modern organizations and governments in today's tech-driven world. From streamlining processes to boosting productivity and enhancing resident engagement, Vivek shares his expertise on navigating the complex intersection of technology and workforce dynamics, shedding light on the role of artificial intelligence and emerging technologies in shaping the future of government operations.

We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connect

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Unraveling the Future of Government Operations with AI and Emerging Tech Vivek Mehta, Breanna Case, Josh Henderson, Jade Champion 00:23:54 Learn about the challenges confronting the public sector and how AI and emerging tech are reshaping government operations with Vivek Mehta, Tyler's Vice President and General Manager of the Platform Solutions Division. Learn about the challenges confronting the public sector and how AI and emerging tech are reshaping government operations with Vivek Mehta, Tyler's Vice President and General Manager of the Platform Solutions Division. digital transformation, workforce dynamics, ai, modern infrastructure, government operations, resident engagement, emerging technology, digital government false full 93 34da0890-8c06-4f19-b867-09ba14a0ad6e Cloud Adoption and Understanding the Risks of Legacy Systems On this episode of The Tyler Tech Podcast, Russell Gainford, Senior Vice President, Cloud Strategy & Operations at Tyler Technologies, explores the benefits of embracing the cloud while also delving into the risks posed by legacy systems. From practical strategies to best practices, Russell offers a roadmap for navigating the complexities of a modern IT infrastructure.

We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connect

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Mon, 29 Apr 2024 13:00:00 +0000 podcast@tylertech.com (Josh Henderson, Jade Champion, Russell Gainford, Breanna Case) https://tylertech-podcast.simplecast.com/episodes/legacy-systems-risks-ul1lt8Gw On this episode of The Tyler Tech Podcast, Russell Gainford, Senior Vice President, Cloud Strategy & Operations at Tyler Technologies, explores the benefits of embracing the cloud while also delving into the risks posed by legacy systems. From practical strategies to best practices, Russell offers a roadmap for navigating the complexities of a modern IT infrastructure.

We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connect

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Cloud Adoption and Understanding the Risks of Legacy Systems Josh Henderson, Jade Champion, Russell Gainford, Breanna Case 00:23:34 Discover the advantages of cloud adoption and the dangers of legacy systems with Russell Gainford, Tyler's Senior Vice President, Cloud Strategy & Operations. Gain essential insights and practical strategies for navigating modern IT complexities in this enlightening episode of The Tyler Tech Podcast. Discover the advantages of cloud adoption and the dangers of legacy systems with Russell Gainford, Tyler's Senior Vice President, Cloud Strategy & Operations. Gain essential insights and practical strategies for navigating modern IT complexities in this enlightening episode of The Tyler Tech Podcast. technology risks, digital transformation, cloud adoption, cloud solutions, technology modernization, it infrastructure, cloud false full 92 4a205103-6bdf-4da5-a9f3-f1bfd5cffbe2 Tech Transformation in Counties with NACo CIO Rita Reynolds On this episode of The Tyler Tech Podcast, Rita Reynolds, CIO at NACo (National Association of Counties) unveils groundbreaking initiatives aimed at transforming how counties harness technology for accessibility, security, and real-world impact. From innovative workforce strategies to crucial strides in digital transformation, Rita shares insights and practical wisdom that are truly reshaping the landscape of local government. Get ready for a thought-provoking discussion filled with tangible strategies and inspiring anecdotes straight from the forefront of county tech innovation.

We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connect

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Mon, 15 Apr 2024 13:00:00 +0000 podcast@tylertech.com (Rita Reynolds, Josh Henderson, Breanna Case, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/tech-transformation-counties-mKLLN1DA On this episode of The Tyler Tech Podcast, Rita Reynolds, CIO at NACo (National Association of Counties) unveils groundbreaking initiatives aimed at transforming how counties harness technology for accessibility, security, and real-world impact. From innovative workforce strategies to crucial strides in digital transformation, Rita shares insights and practical wisdom that are truly reshaping the landscape of local government. Get ready for a thought-provoking discussion filled with tangible strategies and inspiring anecdotes straight from the forefront of county tech innovation.

We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connect

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Tech Transformation in Counties with NACo CIO Rita Reynolds Rita Reynolds, Josh Henderson, Breanna Case, Jade Champion 00:28:38 Join Rita Reynolds, CIO at NACo (the National Association of Counties), as she reveals cutting-edge county tech initiatives, from workforce strategies to digital transformation. Dive into this discussion for practical insights straight from the forefront of local government innovation. Join Rita Reynolds, CIO at NACo (the National Association of Counties), as she reveals cutting-edge county tech initiatives, from workforce strategies to digital transformation. Dive into this discussion for practical insights straight from the forefront of local government innovation. data, tyler connect, county government, artificial intelligence, resident experience, cloud strategy, cloud technology, cybersecurity, connected communities, workforce, digital government, innovation, counties false full 91 71aaaf24-448d-4f1a-b132-d73e835db4f5 Diversity in Action: Women Leading the Way in Tech, the Public Sector, and Data Access Join us as we shine a spotlight on the remarkable women shaping the landscape of tech and the public sector.

On this episode, we discuss the remarkable strides made by women leaders in technology, the public sector, and in the critical realm of data access. We delve into insightful discussions with three trailblazers, Director of Data Sciences for the State of Maryland, Julia Fischer, Assistant Director of Budget and Performance in Pierce County, Washington, Julie Demuth, and Tyler's Director of Client Success, Marlin Jones, exploring their journeys, challenges, and triumphs.

We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connect

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Mon, 1 Apr 2024 13:00:00 +0000 podcast@tylertech.com (Julia Fischer, Julie Demuth, Marlin Jones, Josh Henderson, Breanna Case, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/women-in-tech-public-sector-data-9XMMeQZ5 Join us as we shine a spotlight on the remarkable women shaping the landscape of tech and the public sector.

On this episode, we discuss the remarkable strides made by women leaders in technology, the public sector, and in the critical realm of data access. We delve into insightful discussions with three trailblazers, Director of Data Sciences for the State of Maryland, Julia Fischer, Assistant Director of Budget and Performance in Pierce County, Washington, Julie Demuth, and Tyler's Director of Client Success, Marlin Jones, exploring their journeys, challenges, and triumphs.

We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connect

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Diversity in Action: Women Leading the Way in Tech, the Public Sector, and Data Access Julia Fischer, Julie Demuth, Marlin Jones, Josh Henderson, Breanna Case, Jade Champion 00:27:47 On this special episode of The Tyler Tech Podcast, we are celebrating Women in Tech. From navigating complex landscapes to advocating for equitable data access, our guests share invaluable perspectives on driving meaningful change in today's society. Discover how these inspiring women are reshaping states and counties, fostering diversity, and spearheading crucial initiatives to ensure everyone has access to vital data resources. Tune in for an enlightening conversation that underscores the importance of inclusivity, innovation, and empowerment in the digital era. Host: • Josh Henderson, Sr. Multimedia Content Specialist, Tyler Technologies Guests: • Julia Fischer, Director, Data Sciences, State of Maryland • Julie Demuth, Assistant Director, Budget and Performance, Pierce County, Washington • Marlin Jones, Director of Client Success, Tyler Technologies On this special episode of The Tyler Tech Podcast, we are celebrating Women in Tech. From navigating complex landscapes to advocating for equitable data access, our guests share invaluable perspectives on driving meaningful change in today's society. Discover how these inspiring women are reshaping states and counties, fostering diversity, and spearheading crucial initiatives to ensure everyone has access to vital data resources. Tune in for an enlightening conversation that underscores the importance of inclusivity, innovation, and empowerment in the digital era. Host: • Josh Henderson, Sr. Multimedia Content Specialist, Tyler Technologies Guests: • Julia Fischer, Director, Data Sciences, State of Maryland • Julie Demuth, Assistant Director, Budget and Performance, Pierce County, Washington • Marlin Jones, Director of Client Success, Tyler Technologies data, county government, leadership, public service, equity, diversity, women in tech, inclusion, women in public sector, state government, equality, innovation false full 90 0e5e3a25-46da-43be-bf59-77edbda113e0 Women in Tech: At the Forefront of Innovation Join us this Women’s History Month as we shine a spotlight on the remarkable women shaping the landscape of tech and the public sector.

On this episode, Tyler’s Media Relations Manager Rikki Ragland sits down with three women driving change at Tyler Technologies. First, Tyler’s President of the Digital Solutions Division, Elizabeth Proudfit, shares her inspiring story of forging her own path into the tech world. Next, Cybersecurity Architect Erica Burgess explores the ever-evolving cybersecurity landscape and her experience navigating the dynamic field. And finally, General Manager of Enterprise Corrections & Civil Process, Mandye Robinson, shares her perspectives on leadership, workforce innovation, and the intersection of technology and public service.

We also highlight National County Government Month, which takes place this April. This annual celebration gives counties an opportunity to showcase their programs and raise public awareness of the many services they provide to their residents.

Learn more about the topics discussed in this episode with these resources:

• Tyler Technologies & NACo: Modernized Systems from a Connected County

• Additional Resources for Counties

• Blog: Is it Time for Your County to Move to the Cloud?

• Blog: Women in Cybersecurity See Positive Growth

• Podcast: Leading Change: Women in Cybersecurity

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Mon, 18 Mar 2024 13:00:00 +0000 podcast@tylertech.com (Elizabeth Proudfit, Erica Burgess, Mandye Robinson, Josh Henderson, Rikki Ragland) https://tylertech-podcast.simplecast.com/episodes/women-in-tech-W172LDoF Join us this Women’s History Month as we shine a spotlight on the remarkable women shaping the landscape of tech and the public sector.

On this episode, Tyler’s Media Relations Manager Rikki Ragland sits down with three women driving change at Tyler Technologies. First, Tyler’s President of the Digital Solutions Division, Elizabeth Proudfit, shares her inspiring story of forging her own path into the tech world. Next, Cybersecurity Architect Erica Burgess explores the ever-evolving cybersecurity landscape and her experience navigating the dynamic field. And finally, General Manager of Enterprise Corrections & Civil Process, Mandye Robinson, shares her perspectives on leadership, workforce innovation, and the intersection of technology and public service.

We also highlight National County Government Month, which takes place this April. This annual celebration gives counties an opportunity to showcase their programs and raise public awareness of the many services they provide to their residents.

Learn more about the topics discussed in this episode with these resources:

• Tyler Technologies & NACo: Modernized Systems from a Connected County

• Additional Resources for Counties

• Blog: Is it Time for Your County to Move to the Cloud?

• Blog: Women in Cybersecurity See Positive Growth

• Podcast: Leading Change: Women in Cybersecurity

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey!

]]> Women in Tech: At the Forefront of Innovation Elizabeth Proudfit, Erica Burgess, Mandye Robinson, Josh Henderson, Rikki Ragland 00:26:46 On this special episode of The Tyler Tech Podcast, we are celebrating Women in Tech for Women's History Month. From their beginnings at an accounting firm to a hacking hobbyist and working in law enforcement, today's guests on The Tyler Tech Podcast fill us in on their unique journey's into the world of technology, and tell us why a diverse and equitable workforce benefits everyone. Hosts: • Rikki Ragland, Media Relations Manager, Tyler Technologies • Josh Henderson, Sr. Multimedia Content Specialist, Tyler Technologies Guests: • Elizabeth Proudfit, President, Digital Solutions, Tyler Technologies • Erica Burgess, Architect, Cybersecurity, Tyler Technologies • Mandye Robinson, General Manager, Enterprise Corrections & Civil Process, Tyler Technologies On this special episode of The Tyler Tech Podcast, we are celebrating Women in Tech for Women's History Month. From their beginnings at an accounting firm to a hacking hobbyist and working in law enforcement, today's guests on The Tyler Tech Podcast fill us in on their unique journey's into the world of technology, and tell us why a diverse and equitable workforce benefits everyone. Hosts: • Rikki Ragland, Media Relations Manager, Tyler Technologies • Josh Henderson, Sr. Multimedia Content Specialist, Tyler Technologies Guests: • Elizabeth Proudfit, President, Digital Solutions, Tyler Technologies • Erica Burgess, Architect, Cybersecurity, Tyler Technologies • Mandye Robinson, General Manager, Enterprise Corrections & Civil Process, Tyler Technologies workforce innovation, equity, diversity, women in tech, inclusion, cybersecurity false full 89 04d865d8-7c68-4a09-b7b1-ec17fda1dd78 A Dynamic Career at the Intersection of Law and Tech On this episode, Tyler's Media Relations Manager, Rikki Ragland is joined by Tyler's Chief Legal Officer, Abby Diaz.

Drawing from her wealth of experience working in law and technology, Abby Diaz provides insights into the evolving landscape of legal operations within the tech industry. In this special episode celebrating Women's History Month, Abby underscores the critical role of diversity, mentorship, and perseverance in navigating historically male-dominated spaces. She delves into how her career journey has been shaped by these principles, shedding light on the transformative power of inclusive practices in driving innovation and progress. Tune in to gain valuable perspectives on how fostering diversity, overcoming challenges, and championing equality are beneficial to the workforce.

We also highlight National County Government Month, which takes place this April. This annual celebration gives counties an opportunity to showcase their programs and raise public awareness of the many services they provide to their residents.

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey! 

]]> Mon, 4 Mar 2024 14:00:00 +0000 podcast@tylertech.com (Abby Diaz, Rikki Ragland, Jade Champion, Josh Henderson, Dani McArthur) https://tylertech-podcast.simplecast.com/episodes/career-law-tech-aDgLLqFO On this episode, Tyler's Media Relations Manager, Rikki Ragland is joined by Tyler's Chief Legal Officer, Abby Diaz.

Drawing from her wealth of experience working in law and technology, Abby Diaz provides insights into the evolving landscape of legal operations within the tech industry. In this special episode celebrating Women's History Month, Abby underscores the critical role of diversity, mentorship, and perseverance in navigating historically male-dominated spaces. She delves into how her career journey has been shaped by these principles, shedding light on the transformative power of inclusive practices in driving innovation and progress. Tune in to gain valuable perspectives on how fostering diversity, overcoming challenges, and championing equality are beneficial to the workforce.

We also highlight National County Government Month, which takes place this April. This annual celebration gives counties an opportunity to showcase their programs and raise public awareness of the many services they provide to their residents.

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey! 

]]> A Dynamic Career at the Intersection of Law and Tech Abby Diaz, Rikki Ragland, Jade Champion, Josh Henderson, Dani McArthur 00:24:06 Explore the dynamic career of Abby Diaz, Tyler's Chief Legal Officer, as she shares her experiences navigating the tech and legal industries with Tyler's Media Relations Manager, Rikki Ragland. On this special Women's History Month episode of The Tyler Tech Podcast, Abby reflects on the importance of amplifying women's voices, the impact of mentorship, and the role of perseverance in shaping her remarkable career journey. Guest: Abby Diaz, Chief Legal Officer, Tyler Technologies Host: Rikki Ragland, Media Relations Manager, Tyler Technologies Explore the dynamic career of Abby Diaz, Tyler's Chief Legal Officer, as she shares her experiences navigating the tech and legal industries with Tyler's Media Relations Manager, Rikki Ragland. On this special Women's History Month episode of The Tyler Tech Podcast, Abby reflects on the importance of amplifying women's voices, the impact of mentorship, and the role of perseverance in shaping her remarkable career journey. Guest: Abby Diaz, Chief Legal Officer, Tyler Technologies Host: Rikki Ragland, Media Relations Manager, Tyler Technologies diversity, women in tech, inclusion, modernization, workforce, workforce regulations, career false full 88 e9c99cdc-18fa-4732-a9a0-62f46850783e Unlocking the Cloud in Government Services to Enhance the Resident Experience In today's episode, we revisit past conversations with Russell Gainford, the Senior Vice President, Cloud Strategy & Operations at Tyler Technologies. 

Drawing from his extensive expertise in cloud-based technology solutions, Russell Gainford offers insights into the transformative impact of cloud adoption in government services and its resulting positive effects on resident experience and engagement. He emphasizes how cloud technology has fundamentally reshaped government operations, facilitating more efficient, accessible, and user-friendly services while enabling public sector employees to scale and seamlessly integrate their systems. Tune in to gain a thorough understanding of the benefits the cloud can bring.

We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration, which saves you $250, is now open at: www.tylertech.com/connect

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: https://www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey! 

]]> Mon, 19 Feb 2024 14:00:00 +0000 podcast@tylertech.com (Jade Champion, Russell Gainford, Breanna Case, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/cloud-government-resident-7ZGICCtM In today's episode, we revisit past conversations with Russell Gainford, the Senior Vice President, Cloud Strategy & Operations at Tyler Technologies. 

Drawing from his extensive expertise in cloud-based technology solutions, Russell Gainford offers insights into the transformative impact of cloud adoption in government services and its resulting positive effects on resident experience and engagement. He emphasizes how cloud technology has fundamentally reshaped government operations, facilitating more efficient, accessible, and user-friendly services while enabling public sector employees to scale and seamlessly integrate their systems. Tune in to gain a thorough understanding of the benefits the cloud can bring.

We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration, which saves you $250, is now open at: www.tylertech.com/connect

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: https://www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey! 

]]> Unlocking the Cloud in Government Services to Enhance the Resident Experience Jade Champion, Russell Gainford, Breanna Case, Josh Henderson 00:15:56 Explore the transformative power of cloud-based solutions modernizing government services and enhancing the resident experience. On this episode of The Tyler Tech Podcast, Russell Gainford, Senior Vice President, Cloud Strategy & Operations at Tyler Technologies. We revisit a past conversation with Russell to discuss the evolution and benefits of cloud adoption in government. Guest: Russell Gainford, Senior Vice President, Cloud Strategy & Operations, Tyler Technologies Host: Josh Henderson, Senior Multimedia Content Specialist, Tyler Technologies Explore the transformative power of cloud-based solutions modernizing government services and enhancing the resident experience. On this episode of The Tyler Tech Podcast, Russell Gainford, Senior Vice President, Cloud Strategy & Operations at Tyler Technologies. We revisit a past conversation with Russell to discuss the evolution and benefits of cloud adoption in government. Guest: Russell Gainford, Senior Vice President, Cloud Strategy & Operations, Tyler Technologies Host: Josh Henderson, Senior Multimedia Content Specialist, Tyler Technologies false full 87 cc8014f9-7bc0-4ad3-ae6d-0403b44b9384 Bridging the Gap: Innovations in Government Payment Solutions In today's episode, we revisit a previous conversation with Sloane Wright, the Senior Vice President of Payments at Tyler Technologies. With over two decades of experience in delivering cutting-edge payment solutions for government agencies, Sloane provides valuable insights into the dynamic evolution of government payment systems. Discover how these innovations have not only streamlined processes but have significantly elevated the resident experience.

We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration, which saves you $250, is now open at: www.tylertech.com/connect

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: https://www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey! 

]]> Mon, 5 Feb 2024 14:00:00 +0000 podcast@tylertech.com (Jade Champion, Breanna Case, Sloane wright, Josh Henderson) https://tylertech-podcast.simplecast.com/episodes/innovations-government-payments-qVbFWEch In today's episode, we revisit a previous conversation with Sloane Wright, the Senior Vice President of Payments at Tyler Technologies. With over two decades of experience in delivering cutting-edge payment solutions for government agencies, Sloane provides valuable insights into the dynamic evolution of government payment systems. Discover how these innovations have not only streamlined processes but have significantly elevated the resident experience.

We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration, which saves you $250, is now open at: www.tylertech.com/connect

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: https://www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey! 

]]> Bridging the Gap: Innovations in Government Payment Solutions Jade Champion, Breanna Case, Sloane wright, Josh Henderson 00:15:38 Explore the challenges associated with closing the payments gap, uncover the risks inherent in government payment systems, and learn how to simplify transactions. On this episode of The Tyler Tech Podcast, Sloane Wright, Senior Vice President of Payments at Tyler Technologies. We revisit a past conversation with Sloane to discuss the evolution of payment channels in government. Guest: Sloane Wright, Senior Vice President of Payments, Tyler Technologies Host: Josh Henderson, Senior Multimedia Content Specialist, Tyler Technologies Explore the challenges associated with closing the payments gap, uncover the risks inherent in government payment systems, and learn how to simplify transactions. On this episode of The Tyler Tech Podcast, Sloane Wright, Senior Vice President of Payments at Tyler Technologies. We revisit a past conversation with Sloane to discuss the evolution of payment channels in government. Guest: Sloane Wright, Senior Vice President of Payments, Tyler Technologies Host: Josh Henderson, Senior Multimedia Content Specialist, Tyler Technologies resident experience, payments, tyler technologies, cloud, future government, government payment solution false full 86 9f3b4299-b78b-46a2-8b56-7d0e5a5ee5b9 Navigating State Systems: A Technology and Security Evolution This episode takes looks at how technology in state systems has evolved over time, the importance of fraud monitoring and prevention, strategies for navigating the current landscape of security threats, and recommendations for the future. The episode features Tyler's Vice President of Digital Government Policy & Advocacy and former Kansas Secretary of State, Ron Thornburgh.

We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration, which saves you $250, is now open at: https://www.tylertech.com/connect

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: https://www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey! 

]]> Mon, 22 Jan 2024 14:00:00 +0000 podcast@tylertech.com (Ron Thornburgh, Josh Henderson, Jade Champion, Breanna Case) https://tylertech-podcast.simplecast.com/episodes/state-systems-technology-security-BBHQZwTm This episode takes looks at how technology in state systems has evolved over time, the importance of fraud monitoring and prevention, strategies for navigating the current landscape of security threats, and recommendations for the future. The episode features Tyler's Vice President of Digital Government Policy & Advocacy and former Kansas Secretary of State, Ron Thornburgh.

We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration, which saves you $250, is now open at: https://www.tylertech.com/connect

Learn more about the topics discussed in this episode with these resources:

And you can listen to other episodes of the podcast at this link: https://www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey! 

]]> Navigating State Systems: A Technology and Security Evolution Ron Thornburgh, Josh Henderson, Jade Champion, Breanna Case 00:27:42 During the dawn of the digital government age, the primary security concern was protecting individual documents and pieces of information. Today, the scope of threats has multiplied exponentially. On this episode of The Tyler Tech Podcast, Ron Thornburgh, Vice President of Digital Government Policy & Advocacy at Tyler Technologies and former Kansas Secretary of State. Ron joins the show to discuss the future of policies and practices to address the current and evolving security threats to state systems. He also offers some recommendations for monitoring and preventing fraud more effectively, providing peace of mind to the government and the public it serves. Guest: Ron Thornburgh, Vice President of Digital Government Policy & Advocacy, Tyler Technologies Host: Josh Henderson, Senior Multimedia Content Specialist, Tyler Technologies During the dawn of the digital government age, the primary security concern was protecting individual documents and pieces of information. Today, the scope of threats has multiplied exponentially. On this episode of The Tyler Tech Podcast, Ron Thornburgh, Vice President of Digital Government Policy & Advocacy at Tyler Technologies and former Kansas Secretary of State. Ron joins the show to discuss the future of policies and practices to address the current and evolving security threats to state systems. He also offers some recommendations for monitoring and preventing fraud more effectively, providing peace of mind to the government and the public it serves. Guest: Ron Thornburgh, Vice President of Digital Government Policy & Advocacy, Tyler Technologies Host: Josh Henderson, Senior Multimedia Content Specialist, Tyler Technologies security threats, national association of secretaries of state, state government podcast, fraud monitoring podcast, future technology, technology in government, digital government, state systems technology false full 85 3eef8c79-1bc5-4c63-a652-bc285decf830 The Impact of System Modernization in Transforming the Public Sector This episode takes looks back at episodes from 2023 about topics focusing on how a modern digital infrastructure empowers the public sector.

We chat with 5 Tyler thought leaders and learn about how open data usage, utilizing the Cloud, and connecting residents to digital solutions have helped governments solve problems, create efficiencies, and connect communities.

We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration is now open at: https://www.tylertech.com/connect

Learn more about the resources discussed in this episode:

o Webpage: Modernize Your Government Software

o E-Book: A Digital Government Guide to Effective Data Strategies

o White Paper: Leveraging Data as a Transformative Asset

o Video: Paperless Processes Connect Data

o Video: SANDAG’s Journey to Connect Communities With Data

o Video: Connect 2024 Indy Hype Video

And you can listen to the full conversations for the interview clips you heard today at this link: https://www.tylertech.com/resources/podcast

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]]> Mon, 8 Jan 2024 14:00:00 +0000 podcast@tylertech.com (Jade Champion, Saf Rabah, Kyle Hall, Beth Amann, Rikki Ragland, Franklin Williams, Josh Henderson, Brian McGrath, Breanna Case, Russell Gainford) https://tylertech-podcast.simplecast.com/episodes/the-impact-of-system-modernization-lAbl6zB6 This episode takes looks back at episodes from 2023 about topics focusing on how a modern digital infrastructure empowers the public sector.

We chat with 5 Tyler thought leaders and learn about how open data usage, utilizing the Cloud, and connecting residents to digital solutions have helped governments solve problems, create efficiencies, and connect communities.

We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration is now open at: https://www.tylertech.com/connect

Learn more about the resources discussed in this episode:

o Webpage: Modernize Your Government Software

o E-Book: A Digital Government Guide to Effective Data Strategies

o White Paper: Leveraging Data as a Transformative Asset

o Video: Paperless Processes Connect Data

o Video: SANDAG’s Journey to Connect Communities With Data

o Video: Connect 2024 Indy Hype Video

And you can listen to the full conversations for the interview clips you heard today at this link: https://www.tylertech.com/resources/podcast

Let us know what you think about the Tyler Tech Podcast in this survey! 

]]> The Impact of System Modernization in Transforming the Public Sector Jade Champion, Saf Rabah, Kyle Hall, Beth Amann, Rikki Ragland, Franklin Williams, Josh Henderson, Brian McGrath, Breanna Case, Russell Gainford 00:15:08 On this special episode of The Tyler Tech Podcast, we are revisiting some of our favorite conversations from 2023. From unlocking the potential of complex data to creating efficiencies by transitioning to the Cloud, our Tyler experts walk us through the evolution of government agencies, and how the public sector continues to transform and enhance the resident experience. Guests: • Kyle Hall, Director of Product Management, Data & Insights Division, Tyler Technologies • Franklin Williams, President, Data & Insights Division, Tyler Technologies • Saf Rabah, Vice President, Data Solutions, Tyler Technologies • Brian McGrath, President, Courts & Justice Division, Tyler Technologies • Russell Gainford, Sr. Vice President, Cloud Strategy & Operations, Tyler Technologies On this special episode of The Tyler Tech Podcast, we are revisiting some of our favorite conversations from 2023. From unlocking the potential of complex data to creating efficiencies by transitioning to the Cloud, our Tyler experts walk us through the evolution of government agencies, and how the public sector continues to transform and enhance the resident experience. Guests: • Kyle Hall, Director of Product Management, Data & Insights Division, Tyler Technologies • Franklin Williams, President, Data & Insights Division, Tyler Technologies • Saf Rabah, Vice President, Data Solutions, Tyler Technologies • Brian McGrath, President, Courts & Justice Division, Tyler Technologies • Russell Gainford, Sr. Vice President, Cloud Strategy & Operations, Tyler Technologies modern government experience, data management, government technology, courts, virtual court, modernize government services, government podcast, modernization, government, digital government false full 84 8c857b21-2c4d-4dfa-9b4b-d13f44907fe7 The Best of Tyler Connect 2023: From Transparent Permitting Processes to Accessible, Equitable Data, and More This episode takes looks back at Connect 2023 in San Antonio, Texas.

We chat with 5 Tyler Excellence Award winners, and learn about how they approached the projects that transformed their cities, towns, and counties. We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration is now open: https://www.tylertech.com/connect

Learn more about the resources discussed in this episode:

o Video: How a Virginia County's Enterprise Software Manages Growth

o Video: Bloomington's Open Data Journey

o Video: How Enterprise Tech Simplifies a Texas Town's Development

o Blog: Award Winners Deliver Online Community Development Services

o Video: SANDAG’s Journey to Connect Communities With Data

o Video: Connect 2024 Indy Hype Video

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]]> Mon, 11 Dec 2023 14:00:00 +0000 podcast@tylertech.com (Breanna Case, Josh Henderson, Sara Worley, liang tian, Jade Champion, Greg Overtoom, cindy burke, pamela clark) https://tylertech-podcast.simplecast.com/episodes/best-of-connect-2023-WKpdafGj This episode takes looks back at Connect 2023 in San Antonio, Texas.

We chat with 5 Tyler Excellence Award winners, and learn about how they approached the projects that transformed their cities, towns, and counties. We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration is now open: https://www.tylertech.com/connect

Learn more about the resources discussed in this episode:

o Video: How a Virginia County's Enterprise Software Manages Growth

o Video: Bloomington's Open Data Journey

o Video: How Enterprise Tech Simplifies a Texas Town's Development

o Blog: Award Winners Deliver Online Community Development Services

o Video: SANDAG’s Journey to Connect Communities With Data

o Video: Connect 2024 Indy Hype Video

Let us know what you think about the Tyler Tech Podcast in this survey! 

]]> The Best of Tyler Connect 2023: From Transparent Permitting Processes to Accessible, Equitable Data, and More Breanna Case, Josh Henderson, Sara Worley, liang tian, Jade Champion, Greg Overtoom, cindy burke, pamela clark 00:11:44 On this special episode of the Tyler Tech Podcast, we are revisiting some of our favorite conversations from Connect 2023 and looking ahead with a lot of excitement to our upcoming Connect 2024 user conference, which will be in Indianapolis this coming May. For more info and to register now, go to www.tylertech.com/connect. Everyone on today’s show is a Tyler Excellence Award winner, which was given to them for the amazing projects they’ve implemented in their cities, towns, and counties. From system modernization to accessible and equitable data processes, we let these TEA experts detail the transformative ways Tyler has helped improve where they live and work. Guests: • Sara Worley, Economic Development Director for Goochland County, Virginia • Greg Overtoom, Assistant Director of Enterprise Applications for Bloomington, Indiana • Pamela Clark, Business Systems Specialist for Prosper, Texas • Cindy Burke, Senior Director of Data Science, SANDAG • Liang Tian, Principal, Data Science, Management & Analytics, SANDAG On this special episode of the Tyler Tech Podcast, we are revisiting some of our favorite conversations from Connect 2023 and looking ahead with a lot of excitement to our upcoming Connect 2024 user conference, which will be in Indianapolis this coming May. For more info and to register now, go to www.tylertech.com/connect. Everyone on today’s show is a Tyler Excellence Award winner, which was given to them for the amazing projects they’ve implemented in their cities, towns, and counties. From system modernization to accessible and equitable data processes, we let these TEA experts detail the transformative ways Tyler has helped improve where they live and work. Guests: • Sara Worley, Economic Development Director for Goochland County, Virginia • Greg Overtoom, Assistant Director of Enterprise Applications for Bloomington, Indiana • Pamela Clark, Business Systems Specialist for Prosper, Texas • Cindy Burke, Senior Director of Data Science, SANDAG • Liang Tian, Principal, Data Science, Management & Analytics, SANDAG data, tyler, accessibility, prosper, bloomington, indianapolis, san antonio, permits, technology, modernization, equitable, government, connect, san diego false full 83 e38a295f-eba9-41e6-9e0c-338608adb35a Modernizing Courts & Justice through Data & AI This episode takes an in-depth look at how the court systems have evolved, key factors such as AI driving the evolution of an electronic court system, and tips on how to begin modernizing your court system. The episode features Tyler’s President of the Courts & Justice Division, Brian McGrath.

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]]> Mon, 13 Nov 2023 14:00:00 +0000 podcast@tylertech.com (Rikki Ragland, Jade Champion, Beth Amann, Brian McGrath) https://tylertech-podcast.simplecast.com/episodes/modernizing-courts-justice-P8JFCIkp This episode takes an in-depth look at how the court systems have evolved, key factors such as AI driving the evolution of an electronic court system, and tips on how to begin modernizing your court system. The episode features Tyler’s President of the Courts & Justice Division, Brian McGrath.

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]]> Modernizing Courts & Justice through Data & AI Rikki Ragland, Jade Champion, Beth Amann, Brian McGrath 00:31:42 Regardless of size or location, courts and justice agencies have one thing in common — the need to improve access to justice for residents, to empower legal professionals, and to enable collaboration across justice agencies. On this episode of the Tyler Tech podcast, Brian McGrath, President of the Courts & Justice Division at Tyler Technologies joins Media Relations Manager Rikki Ragland to discuss how court systems across the country have modernized their approach. From connecting courts, prosecutors, public defenders, as well as jails, auditors, inspectors general, police departments, and supervision offices – Brian details how accessible data across all offices in the justice system creates operational efficiencies, eliminates redundancies, and minimizes errors. Brian also dives into the hottest topic in the legal technology space, artificial intelligence, and breaks down its practical use cases within courts and justice. Guest: Brian McGrath, President, Courts & Justice Division, Tyler Technologies Host: Rikki Ragland, Manager, Media Relations, Tyler Technologies Brian was named president of Tyler’s Courts & Justice Division in February 2022. Brian joined Tyler in 2004 and spent his first eight years with Tyler’s Appraisal & Tax Division (now the Property & Recording Division), where he worked in various positions in support, implementation, development, and operations. Since joining the Courts & Justice Division in 2012, Brian has held leadership roles in product management, development, and operations, most recently serving as senior vice president of operations. During his tenure with Courts & Justice, Brian led the electronic filing business and has been instrumental in driving the division’s cloud transformation. Regardless of size or location, courts and justice agencies have one thing in common — the need to improve access to justice for residents, to empower legal professionals, and to enable collaboration across justice agencies. On this episode of the Tyler Tech podcast, Brian McGrath, President of the Courts & Justice Division at Tyler Technologies joins Media Relations Manager Rikki Ragland to discuss how court systems across the country have modernized their approach. From connecting courts, prosecutors, public defenders, as well as jails, auditors, inspectors general, police departments, and supervision offices – Brian details how accessible data across all offices in the justice system creates operational efficiencies, eliminates redundancies, and minimizes errors. Brian also dives into the hottest topic in the legal technology space, artificial intelligence, and breaks down its practical use cases within courts and justice. Guest: Brian McGrath, President, Courts & Justice Division, Tyler Technologies Host: Rikki Ragland, Manager, Media Relations, Tyler Technologies Brian was named president of Tyler’s Courts & Justice Division in February 2022. Brian joined Tyler in 2004 and spent his first eight years with Tyler’s Appraisal & Tax Division (now the Property & Recording Division), where he worked in various positions in support, implementation, development, and operations. Since joining the Courts & Justice Division in 2012, Brian has held leadership roles in product management, development, and operations, most recently serving as senior vice president of operations. During his tenure with Courts & Justice, Brian led the electronic filing business and has been instrumental in driving the division’s cloud transformation. public safety, data, accessibility, justice, courts, ai, technology, legal false full 82 797e196f-42c2-4df3-b3c7-13aa279af3df Driving the Future of Public Services with Data & Insights This episode takes an in-depth look at how complex data management has evolved, key factors such as AI driving further change in the public sector, and insights for optimizing data quality. The episode features Tyler’s Director of Product Management in the Data & Insights Division, Kyle Hall.

Learn more about the resources discussed in this episode:

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]]> Mon, 30 Oct 2023 13:48:32 +0000 podcast@tylertech.com (Kyle Hall, Jade Champion, Beth Amann) https://tylertech-podcast.simplecast.com/episodes/data-insights-public-services-cznhLrC2 This episode takes an in-depth look at how complex data management has evolved, key factors such as AI driving further change in the public sector, and insights for optimizing data quality. The episode features Tyler’s Director of Product Management in the Data & Insights Division, Kyle Hall.

Learn more about the resources discussed in this episode:

Let us know what you think about the Tyler Tech Podcast in this survey! 

]]> Driving the Future of Public Services with Data & Insights Kyle Hall, Jade Champion, Beth Amann 00:27:18 On this episode of the Tyler Tech podcast, Kyle Hall, Director of Product Management for Tyler’s Data & Insights Division, shares his expertise in the ever-evolving landscape of data management software. Kyle offers insight as both a long-time Tyler employee and former public sector servant. From the importance of a strong data foundation to the evolution of the resident experience, Kyle explores how advancements in technology have driven monumental shifts in public services. He also dives into the future potential of AI and the ways it can further drive efficiencies in the public sector. Guest: Kyle Hall, Director of Product Management, Data & Insights Division, Tyler Technologies  Host: Beth Amann, Manager, Corporate Marketing, Tyler Technologies On this episode of the Tyler Tech podcast, Kyle Hall, Director of Product Management for Tyler’s Data & Insights Division, shares his expertise in the ever-evolving landscape of data management software. Kyle offers insight as both a long-time Tyler employee and former public sector servant. From the importance of a strong data foundation to the evolution of the resident experience, Kyle explores how advancements in technology have driven monumental shifts in public services. He also dives into the future potential of AI and the ways it can further drive efficiencies in the public sector. Guest: Kyle Hall, Director of Product Management, Data & Insights Division, Tyler Technologies  Host: Beth Amann, Manager, Corporate Marketing, Tyler Technologies insights, data, resident experience, public sector, ai, connected communities, government services false full 81 bd838f96-7cf4-45e4-b44c-0f7eefcd8a75 Congressman Ed Perlmutter & The SAFE Banking Act Congressman Ed Perlmutter, Former U.S. Representative for Colorado’s 7th Congressional District (2007-2023), joins Tyler's Alex Valvassori to discuss the SAFE Banking Act, SAFER Banking Act, and the Congressman's history with legalizing and regulating cannabis within the United States. This episode was recorded on October 2, 2023. There are references to specific roles held by members of congress that became outdated by the time the episode was released on October 16, 2023. 

Learn more about the resources referenced in this episode:

 

Mr. Perlmutter is a former member of the U.S. House of Representatives, having served eight terms representing the Seventh Congressional District of Colorado. Before serving in the U.S. House, Mr. Perlmutter served in the Colorado State Senate for two terms, including two years as president pro tempore. There, he earned a reputation as a bipartisan bridge-builder and a champion of renewable energy and smart growth policies. Over the course of his political career, Mr. Perlmutter has developed many relationships at the federal, state and local levels across a broad range of subjects. Prior to his political experience, Mr. Perlmutter was with a Denver-based law firm for more than 20 years, where he practiced business law with an emphasis in commercial litigation and Chapter 11 bankruptcies.

 

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]]> Mon, 16 Oct 2023 13:00:00 +0000 podcast@tylertech.com (Congressman Ed Perlmutter, Jade Champion, Alex Valvassori) https://tylertech-podcast.simplecast.com/episodes/congressman-ed-perlmutter-the-safe-banking-act-I1Tz8jaC Congressman Ed Perlmutter, Former U.S. Representative for Colorado’s 7th Congressional District (2007-2023), joins Tyler's Alex Valvassori to discuss the SAFE Banking Act, SAFER Banking Act, and the Congressman's history with legalizing and regulating cannabis within the United States. This episode was recorded on October 2, 2023. There are references to specific roles held by members of congress that became outdated by the time the episode was released on October 16, 2023. 

Learn more about the resources referenced in this episode:

 

Mr. Perlmutter is a former member of the U.S. House of Representatives, having served eight terms representing the Seventh Congressional District of Colorado. Before serving in the U.S. House, Mr. Perlmutter served in the Colorado State Senate for two terms, including two years as president pro tempore. There, he earned a reputation as a bipartisan bridge-builder and a champion of renewable energy and smart growth policies. Over the course of his political career, Mr. Perlmutter has developed many relationships at the federal, state and local levels across a broad range of subjects. Prior to his political experience, Mr. Perlmutter was with a Denver-based law firm for more than 20 years, where he practiced business law with an emphasis in commercial litigation and Chapter 11 bankruptcies.

 

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]]> Congressman Ed Perlmutter & The SAFE Banking Act Congressman Ed Perlmutter, Jade Champion, Alex Valvassori 00:33:12 Congressman Ed Perlmutter, Former U.S. Representative for Colorado’s 7th Congressional District (2007-2023), joins Tyler's Alex Valvassori to discuss the SAFE Banking Act, SAFER Banking Act, and the Congressman's history with legalizing and regulating cannabis within the United States. The episode touches on the history of cannabis regulation in the U.S. government, Congressman Perlmutter's first-hand experience in Congress with monetary policy, and predictions for the future of the cannabis industry. This episode was recorded on October 2, 2023. There are references to specific roles held by members of congress that became outdated by the time the episode was released on October 16, 2023. Congressman Ed Perlmutter, Former U.S. Representative for Colorado’s 7th Congressional District (2007-2023), joins Tyler's Alex Valvassori to discuss the SAFE Banking Act, SAFER Banking Act, and the Congressman's history with legalizing and regulating cannabis within the United States. The episode touches on the history of cannabis regulation in the U.S. government, Congressman Perlmutter's first-hand experience in Congress with monetary policy, and predictions for the future of the cannabis industry. This episode was recorded on October 2, 2023. There are references to specific roles held by members of congress that became outdated by the time the episode was released on October 16, 2023. cannabis regulation technology, schedule 1 drug, monetary policy, cannabis legislation, cannabis regulation, congressional bills, congress, house of representatives, senate, safer banking act, schedule 3 drug, safe banking act false full 80 90f6fa27-5797-4d82-afb9-614761beca67 Weaponizing AI & How Government Can Defend This episode takes an in-depth look into how A.I. is being used to attack networks, the identification of socially driven A.I. attacks, defending against A.I. driven attacks and how to use A.I. systems safely with renowned ethical hacker Erica Burgess. 

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]]> Mon, 9 Oct 2023 13:00:00 +0000 podcast@tylertech.com (Tyler Technologies) https://tylertech-podcast.simplecast.com/episodes/weaponizing-ai-how-government-can-defend-Pmhy9l6E This episode takes an in-depth look into how A.I. is being used to attack networks, the identification of socially driven A.I. attacks, defending against A.I. driven attacks and how to use A.I. systems safely with renowned ethical hacker Erica Burgess. 

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]]> Weaponizing AI & How Government Can Defend Tyler Technologies 00:25:00 We have entered an era of unknown outcomes where A.I. has become accessible to virtually anyone… including hackers. Cybersecurity expert and renowned ethical hacker Erica Burgess discusses how A.I. is being used by cybercriminals to drive and launch attacks and how cybersecurity is utilizing A.I. to defend against it in this podcast. We take an in-depth look into how A.I. is being used to attack networks, the identification of socially driven A.I. attacks, defending against A.I. driven attacks and how to use A.I. systems safely.  Guest: Erica Burgess, Cybersecurity Technical Lead, Tyler Technologies   Erica began her career as a software engineer before becoming an application security red-team member in 2018 at Tyler Technologies. She is an industry recognized expert, and renowned ethical hacker presenting and blogging on such topics as CVEs, A.I. and original exploit techniques. Erica has spoken about hacking, bot writing, and various hacking topics at DEFCON (the world’s largest hacker conference), SkyTalks, DC207, IC2, Connect and Tyler Mesh. As Tyler’s Cybersecurity Technical Lead, Erica trains penetration testers and conducts R&D projects for the Cybersecurity team. We have entered an era of unknown outcomes where A.I. has become accessible to virtually anyone… including hackers. Cybersecurity expert and renowned ethical hacker Erica Burgess discusses how A.I. is being used by cybercriminals to drive and launch attacks and how cybersecurity is utilizing A.I. to defend against it in this podcast. We take an in-depth look into how A.I. is being used to attack networks, the identification of socially driven A.I. attacks, defending against A.I. driven attacks and how to use A.I. systems safely.  Guest: Erica Burgess, Cybersecurity Technical Lead, Tyler Technologies   Erica began her career as a software engineer before becoming an application security red-team member in 2018 at Tyler Technologies. She is an industry recognized expert, and renowned ethical hacker presenting and blogging on such topics as CVEs, A.I. and original exploit techniques. Erica has spoken about hacking, bot writing, and various hacking topics at DEFCON (the world’s largest hacker conference), SkyTalks, DC207, IC2, Connect and Tyler Mesh. As Tyler’s Cybersecurity Technical Lead, Erica trains penetration testers and conducts R&D projects for the Cybersecurity team. false full 79 f07da4f9-2bcb-4d31-8047-8c14cee8abf6 Historic & Future Trends of Cannabis Regulation Lewis Koski, CSO, joined Metrc in March 2019 where he originally served as COO. Previously, Lewis helped build the first state agency in the U.S. to develop and implement medical and adult-use cannabis policy, serving as the director of the Colorado Marijuana Enforcement Division. His conversation with Tyler's Alex Valvassori digs into cannabis regulation and policy trends. 

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]]> Mon, 2 Oct 2023 13:00:00 +0000 podcast@tylertech.com (Lewis Koski, Alex Valvassori, Beth Amann, Jade Champion) https://tylertech-podcast.simplecast.com/episodes/historic-future-trends-of-cannabis-regulation-ugm0SYBW Lewis Koski, CSO, joined Metrc in March 2019 where he originally served as COO. Previously, Lewis helped build the first state agency in the U.S. to develop and implement medical and adult-use cannabis policy, serving as the director of the Colorado Marijuana Enforcement Division. His conversation with Tyler's Alex Valvassori digs into cannabis regulation and policy trends. 

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]]> Historic & Future Trends of Cannabis Regulation Lewis Koski, Alex Valvassori, Beth Amann, Jade Champion 00:32:30 Wonder what it was like to be one of the earliest cannabis regulators? Find out in this interview with Lewis Koski – the Chief Strategy Officer at Metrc. Lewis Koski, CSO, joined Metrc in March 2019 where he originally served as COO. Previously, Lewis helped build the first state agency in the U.S. to develop and implement medical and adult-use cannabis policy, serving as the director of the Colorado Marijuana Enforcement Division. In this interview, Tyler's Alex Valvassori has a striking conversation with Lewis on how Colorado developed their cannabis regulation policies, his current work at Metrc, and what global regulation trends we should all be paying attention to. Wonder what it was like to be one of the earliest cannabis regulators? Find out in this interview with Lewis Koski – the Chief Strategy Officer at Metrc. Lewis Koski, CSO, joined Metrc in March 2019 where he originally served as COO. Previously, Lewis helped build the first state agency in the U.S. to develop and implement medical and adult-use cannabis policy, serving as the director of the Colorado Marijuana Enforcement Division. In this interview, Tyler's Alex Valvassori has a striking conversation with Lewis on how Colorado developed their cannabis regulation policies, his current work at Metrc, and what global regulation trends we should all be paying attention to. cannabis, cannra, marijuana enforcement, safe banking, cannabis regulation, cannabis licensing, state cannabis program, cannabis trends, marijuana licensing false full 78 ae276345-24f3-4aab-a5e9-4f3b9711502c CAD Innovations with Carbyne To learn more about the resources discussed in this episode, click the links below: 

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]]> Mon, 18 Sep 2023 14:00:00 +0000 podcast@tylertech.com (Dana Rasmussen, Amir Elichai, Duane Kietzman, Jade Champion, Beth Amann) https://tylertech-podcast.simplecast.com/episodes/cad-innovations-with-carbyne-mtT_knPX To learn more about the resources discussed in this episode, click the links below: 

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]]> CAD Innovations with Carbyne Dana Rasmussen, Amir Elichai, Duane Kietzman, Jade Champion, Beth Amann 00:34:48 Amir Elichai, the CEO of Carbyne- a company that focuses on innovating public safety computer aided dispatch software, visits the Tyler Tech podcast! In this interview, Tyler's Duane Kietzman asks Amir about ways to communicate with emergency services through text and video messaging, how to better equip our first responders when arriving on scene, and how governments can leverage technology to better serve all members of their community in need of assistance. The episode explores Elichai’s personal reasons behind starting Carbyne and the innovations that have come out of the organization along with partners like Tyler Tech. Together, Tyler and Carbyne make sure that dispatchers have all of the information they need to be able to support the individual calling 911. Amir Elichai, the CEO of Carbyne- a company that focuses on innovating public safety computer aided dispatch software, visits the Tyler Tech podcast! In this interview, Tyler's Duane Kietzman asks Amir about ways to communicate with emergency services through text and video messaging, how to better equip our first responders when arriving on scene, and how governments can leverage technology to better serve all members of their community in need of assistance. The episode explores Elichai’s personal reasons behind starting Carbyne and the innovations that have come out of the organization along with partners like Tyler Tech. Together, Tyler and Carbyne make sure that dispatchers have all of the information they need to be able to support the individual calling 911. public safety, police, 911 dispatch center, first responders, cad innovations, safer communities, video message 911, dispatch center, fire, 911 call, emergency services, carbyne, text 911, video messaging 911, cad false full 77 679b52f9-be37-4bdd-8b63-d755809474a3 Data Beyond The CDO’s Office We want to hear from you! Take this survey to share more about what you like about the Tyler Tech podcast: 

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]]> Tue, 12 Sep 2023 13:00:00 +0000 podcast@tylertech.com (Saf Rabah, Jade Champion, Beth Amann, Dani McArthur) https://tylertech-podcast.simplecast.com/episodes/data-beyond-cdo-office-T2ks52os We want to hear from you! Take this survey to share more about what you like about the Tyler Tech podcast: 

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]]> Data Beyond The CDO’s Office Saf Rabah, Jade Champion, Beth Amann, Dani McArthur 00:45:02 Tyler Technologies VP of Data Solutions joins host Beth Amann to discuss how data shows up in government outside of the chief data officer’s work. We dive into examples of data being used across a variety of government verticals and identify opportunities for public sector leaders to expand data capabilities in their department. Through the conversation, we discussed how information is simply a manifestation of data and that data’s goal is to lower the barrier to access for the residents governments serve. We talk about the democratization of data and, of course, touch on forward looking trends like AI. Tyler Technologies VP of Data Solutions joins host Beth Amann to discuss how data shows up in government outside of the chief data officer’s work. We dive into examples of data being used across a variety of government verticals and identify opportunities for public sector leaders to expand data capabilities in their department. Through the conversation, we discussed how information is simply a manifestation of data and that data’s goal is to lower the barrier to access for the residents governments serve. We talk about the democratization of data and, of course, touch on forward looking trends like AI. modern government experience, government 2.0, resident experience, data and insights, consumable information, ai, data-driven government, government software, chief data officer, digital government, government data false full 76 88bcd6b5-99a8-4882-a7f5-11c4baaf3b7a Government's Data-Driven Journey Data management and analysis tools can empower governments to manage, fix, and prevent issues within their community services. Discover the resources referenced in the episode:

In this episode, Franklin Williams, Tyler's Data & Insights Division president, joins the pod to discuss the development and evolution of data programs, examples of jurisdictions harnessing the power of their data, and what future trends in data management governments should be ready for. 

]]> Mon, 21 Aug 2023 13:00:00 +0000 podcast@tylertech.com (Franklin Williams, Jade Champion, Dani McArthur, Beth Amann) https://tylertech-podcast.simplecast.com/episodes/governments-data-driven-journey-TKfeqX7_ Data management and analysis tools can empower governments to manage, fix, and prevent issues within their community services. Discover the resources referenced in the episode:

In this episode, Franklin Williams, Tyler's Data & Insights Division president, joins the pod to discuss the development and evolution of data programs, examples of jurisdictions harnessing the power of their data, and what future trends in data management governments should be ready for. 

]]> Government's Data-Driven Journey Franklin Williams, Jade Champion, Dani McArthur, Beth Amann 00:20:27 Franklin Williams, Tyler's Data & Insights Division president, joins the pod to discuss the development and evolution of data programs, examples of jurisdictions harnessing the power of their data, and what future trends in data management governments should be ready for. The conversation with host Beth Amann covers topics such as data sharing across governments, examples from the city of Austin and state of Texas, AI technologies, and how governments can iterate faster to serve their communities with emerging technologies. Franklin Williams, Tyler's Data & Insights Division president, joins the pod to discuss the development and evolution of data programs, examples of jurisdictions harnessing the power of their data, and what future trends in data management governments should be ready for. The conversation with host Beth Amann covers topics such as data sharing across governments, examples from the city of Austin and state of Texas, AI technologies, and how governments can iterate faster to serve their communities with emerging technologies. data, data management, data analytics, internal data sharing, data and insights, data software, data analysis, data-driven government, state of texas, city of austin, data program, open data, government data false full 75 d5ad2267-7d4c-40fc-951c-5e4aa0a96962 Improve Resident Engagement with Identity and Access Management Citizen identity and access management solutions can enhance government's digital engagements with their residents. Discover the resources referenced in the episode:

In this episode, Mike Teeters, Tyler’s Senior Product Manager of Corporate Development, and Nick Winston, Sr. Director of Product Strategy for Tyler's Digital Solutions Division, share their thoughts on CIAM, how residents are interacting with these systems, and how governments can deliver better services by creating a digital profile for their residents that can be shared across departments and jurisdictions. 

]]> Mon, 7 Aug 2023 13:00:00 +0000 podcast@tylertech.com (Nick Winston, Beth Amann, Mike Teeters) https://tylertech-podcast.simplecast.com/episodes/identity-access-management-BBbryMUd Citizen identity and access management solutions can enhance government's digital engagements with their residents. Discover the resources referenced in the episode:

In this episode, Mike Teeters, Tyler’s Senior Product Manager of Corporate Development, and Nick Winston, Sr. Director of Product Strategy for Tyler's Digital Solutions Division, share their thoughts on CIAM, how residents are interacting with these systems, and how governments can deliver better services by creating a digital profile for their residents that can be shared across departments and jurisdictions. 

]]> Improve Resident Engagement with Identity and Access Management Nick Winston, Beth Amann, Mike Teeters 00:31:16 Citizen identity and access management solutions can enhance government's digital engagements with their residents. This episode features an interview with Mike Teeters, Tyler’s Senior Product Manager of Corporate Development, and Nick Winston, Sr. Director of Product Strategy for Tyler's Digital Solutions Division. During the conversation, host Beth Amann learns about CIAM, how residents are interacting with these systems, and how governments can deliver better services by creating a digital profile for their residents that can be shared across departments and jurisdictions. Topics covered include single sign on, identity proofing, AI, payments, and how governments can better understand how their residents are using their services. Citizen identity and access management solutions can enhance government's digital engagements with their residents. This episode features an interview with Mike Teeters, Tyler’s Senior Product Manager of Corporate Development, and Nick Winston, Sr. Director of Product Strategy for Tyler's Digital Solutions Division. During the conversation, host Beth Amann learns about CIAM, how residents are interacting with these systems, and how governments can deliver better services by creating a digital profile for their residents that can be shared across departments and jurisdictions. Topics covered include single sign on, identity proofing, AI, payments, and how governments can better understand how their residents are using their services. payments, citizen engagement software, customer identity and access management, resident engagement software, iam, identity access management, ai, ciam, identity and access management, government payments, payments software, single sign on, payments platform false full 74 0b34e1d0-0955-43db-a81a-436c58e97860 Leveraging the Cloud to Elevate the Digital Resident Experience Learn more about how Tyler can partner with you to modernize your government software and enhance your resident experience here. Discover the resources referenced in the episode:

In this episode, Russell Gainford, Tyler’s Sr. Vice President of Cloud Strategy & Operations, joins host Beth Amann to discuss the evolution of digital government services and how cloud technology can not only provide seamless, integrated services but also significantly enhance the resident experience.  The team discusses the shift to modern cloud-based services, how governments can assess their tech stacks, and why this shift is achievable– no matter where you are in your digital journey. 

]]> Mon, 24 Jul 2023 13:00:00 +0000 podcast@tylertech.com (Russell Gainford, Beth Amann) https://tylertech-podcast.simplecast.com/episodes/cloud-digital-resident-experience-qC4rvXRU Learn more about how Tyler can partner with you to modernize your government software and enhance your resident experience here. Discover the resources referenced in the episode:

In this episode, Russell Gainford, Tyler’s Sr. Vice President of Cloud Strategy & Operations, joins host Beth Amann to discuss the evolution of digital government services and how cloud technology can not only provide seamless, integrated services but also significantly enhance the resident experience.  The team discusses the shift to modern cloud-based services, how governments can assess their tech stacks, and why this shift is achievable– no matter where you are in your digital journey. 

]]> Leveraging the Cloud to Elevate the Digital Resident Experience Russell Gainford, Beth Amann 00:27:52 Russell Gainford, Tyler’s Sr. Vice President of Cloud Strategy & Operations, joins host Beth Amann to discuss the evolution of digital government services and how cloud technology can not only provide seamless, integrated services but also significantly enhance the resident experience. The team discusses the shift to modern cloud-based services, how governments can assess their tech stacks, and why this shift is achievable– no matter where you are in your digital journey. With a wealth of knowledge in cloud development and operations, Russell Gainford is dedicated to achieving the full value of cloud-based solutions for both Tyler and its clients, thus improving the digital resident experience. Russell has previously appeared on the podcast to discuss cloud technology and is the co-author of Tyler's e-book, A Digital Government Guide to Modernizing The Resident Experience. Russell Gainford, Tyler’s Sr. Vice President of Cloud Strategy & Operations, joins host Beth Amann to discuss the evolution of digital government services and how cloud technology can not only provide seamless, integrated services but also significantly enhance the resident experience. The team discusses the shift to modern cloud-based services, how governments can assess their tech stacks, and why this shift is achievable– no matter where you are in your digital journey. With a wealth of knowledge in cloud development and operations, Russell Gainford is dedicated to achieving the full value of cloud-based solutions for both Tyler and its clients, thus improving the digital resident experience. Russell has previously appeared on the podcast to discuss cloud technology and is the co-author of Tyler's e-book, A Digital Government Guide to Modernizing The Resident Experience. data, resident experience, modernize government services, cloud technology, local government, government podcast, cloud, digital government false full 73 8f059b09-7e30-4807-aff7-f5c7d6e3d452 School Staffing Success: The Benefits of Finding the Best Substitute with Curtis Updike Mon, 10 Jul 2023 05:00:00 +0000 podcast@tylertech.com (Tyler Technologies) https://tylertech-podcast.simplecast.com/episodes/school-staffing-success-the-benefits-of-finding-the-best-substitute-with-curtis-updike-5cnEtZ7P School Staffing Success: The Benefits of Finding the Best Substitute with Curtis Updike Tyler Technologies 00:19:51 In this episode of the Tyler Tech Podcast, join host Jeff Harrell as he sits down with the guest Curtis Updike, a former teacher and school staffing professional. Get ready to dive deep into the intricacies of finding suitable substitutes for teachers, aides, and principals when they need to be absent from school. Curtis brings his wealth of experience and expertise to the table, shedding light on the often-overlooked challenges of matching the right individuals to specific school staffing positions. Tune in to gain a better understanding of the benefits parents, students, substitutes, and school staff get with a technology solution that actually finds the best fit for the school. Whether you're an educator, a school administrator, or simply curious about the inner workings of the education system, this episode offers invaluable insights into the often under-appreciated art of school staff substitution. In this episode of the Tyler Tech Podcast, join host Jeff Harrell as he sits down with the guest Curtis Updike, a former teacher and school staffing professional. Get ready to dive deep into the intricacies of finding suitable substitutes for teachers, aides, and principals when they need to be absent from school. Curtis brings his wealth of experience and expertise to the table, shedding light on the often-overlooked challenges of matching the right individuals to specific school staffing positions. Tune in to gain a better understanding of the benefits parents, students, substitutes, and school staff get with a technology solution that actually finds the best fit for the school. Whether you're an educator, a school administrator, or simply curious about the inner workings of the education system, this episode offers invaluable insights into the often under-appreciated art of school staff substitution. false full 72 e7565f83-f949-4454-b11c-e947f43e9764 The Latest on Cybersecurity in the Public Sector with Tim Walsh Joining the podcast is Tim Walsh, a leading expert in cybersecurity at Tyler Technologies.  Tim delves into the latest in cybersecurity in the public sector. In this episode, we explore the ever-evolving landscape of cybersecurity and its impact on government organizations, highlighting the latest trends, challenges, and strategies to protect against malicious attacks.

2023 has shown us that bad actors are becoming increasingly creative with their ransomware attacks, posing significant threats to the public sector. Tim, who has an advanced degree in cybersecurity, discusses the tactics employed by these malicious actors and the lessons learned from recent cybersecurity incidents.

We examine the evolving cybersecurity landscape and explore the innovative approaches and technologies being utilized to safeguard sensitive data and critical infrastructure. From examining emerging threats to exploring best practices and proactive coverage strategies, this podcast equips public sector decision-makers with the knowledge needed to stay ahead of the cybersecurity curve.

Tune in to "The Latest on Cybersecurity in the Public Sector with Tim Walsh" and gain valuable insights into the challenges and opportunities associated with protecting our digital infrastructure in an ever-changing threat landscape. Stay informed, stay vigilant, and stay secure!

Learn more about Tyler Technologies

Learn more about Tyler Tech Cybersecurity

 

]]> Mon, 19 Jun 2023 05:00:00 +0000 podcast@tylertech.com (tim walsh, jeff harrell) https://tylertech-podcast.simplecast.com/episodes/the-latest-on-cybersecurity-in-the-public-sector-with-tim-walsh-YFdXjTu1 Joining the podcast is Tim Walsh, a leading expert in cybersecurity at Tyler Technologies.  Tim delves into the latest in cybersecurity in the public sector. In this episode, we explore the ever-evolving landscape of cybersecurity and its impact on government organizations, highlighting the latest trends, challenges, and strategies to protect against malicious attacks.

2023 has shown us that bad actors are becoming increasingly creative with their ransomware attacks, posing significant threats to the public sector. Tim, who has an advanced degree in cybersecurity, discusses the tactics employed by these malicious actors and the lessons learned from recent cybersecurity incidents.

We examine the evolving cybersecurity landscape and explore the innovative approaches and technologies being utilized to safeguard sensitive data and critical infrastructure. From examining emerging threats to exploring best practices and proactive coverage strategies, this podcast equips public sector decision-makers with the knowledge needed to stay ahead of the cybersecurity curve.

Tune in to "The Latest on Cybersecurity in the Public Sector with Tim Walsh" and gain valuable insights into the challenges and opportunities associated with protecting our digital infrastructure in an ever-changing threat landscape. Stay informed, stay vigilant, and stay secure!

Learn more about Tyler Technologies

Learn more about Tyler Tech Cybersecurity

 

]]> The Latest on Cybersecurity in the Public Sector with Tim Walsh tim walsh, jeff harrell 00:21:29 Joining the podcast is Tim Walsh, a leading expert in cybersecurity at Tyler Technologies. Tim delves into the latest in cybersecurity in the public sector. In this episode, we explore the ever-evolving landscape of cybersecurity and its impact on government organizations, highlighting the latest trends, challenges, and strategies to protect against malicious attacks. 2023 has shown us that bad actors are becoming increasingly creative with their ransomware attacks, posing significant threats to the public sector. Tim, who has an advanced degree in cybersecurity, discusses the tactics employed by these malicious actors and the lessons learned from recent cybersecurity incidents. We examine the evolving cybersecurity landscape and explore the innovative approaches and technologies being utilized to safeguard sensitive data and critical infrastructure. From examining emerging threats to exploring best practices and proactive coverage strategies, this podcast equips public sector decision-makers with the knowledge needed to stay ahead of the cybersecurity curve. Tune in to "The Latest on Cybersecurity in the Public Sector with Tim Walsh" and gain valuable insights into the challenges and opportunities associated with protecting our digital infrastructure in an ever-changing threat landscape. Stay informed, stay vigilant, and stay secure! Joining the podcast is Tim Walsh, a leading expert in cybersecurity at Tyler Technologies. Tim delves into the latest in cybersecurity in the public sector. In this episode, we explore the ever-evolving landscape of cybersecurity and its impact on government organizations, highlighting the latest trends, challenges, and strategies to protect against malicious attacks. 2023 has shown us that bad actors are becoming increasingly creative with their ransomware attacks, posing significant threats to the public sector. Tim, who has an advanced degree in cybersecurity, discusses the tactics employed by these malicious actors and the lessons learned from recent cybersecurity incidents. We examine the evolving cybersecurity landscape and explore the innovative approaches and technologies being utilized to safeguard sensitive data and critical infrastructure. From examining emerging threats to exploring best practices and proactive coverage strategies, this podcast equips public sector decision-makers with the knowledge needed to stay ahead of the cybersecurity curve. Tune in to "The Latest on Cybersecurity in the Public Sector with Tim Walsh" and gain valuable insights into the challenges and opportunities associated with protecting our digital infrastructure in an ever-changing threat landscape. Stay informed, stay vigilant, and stay secure! public sector cybersecurity, cybersecurity, tim walsh, tyler tech podcast, tylertech false full 71 3cb0b35e-3870-4f97-adc0-a6b05930c31c LIVE from Connect '23 (Part 2) with Pamela Clark, Cindy Burke, Liang Tian, and Tony Corpin Welcome to "LIVE at Connect '23 (Part 2)", a special edition of the Tyler Tech Podcast. Join us as we take you behind the scenes of Tyler Connect, Tyler's annual user conference that brings together government and technology leaders from all corners of the country. In this Part 2, we delve deeper into the heart of the conference, sharing the excitement and inspiration that filled the air.

In Part 2, we talk to three Tyler Excellence award winners about what they did to receive the award, and what life was like before implementing their solutions.  

We also talk to an industry expert in the school transportation space, and find out the important issues and trends facing the school transportation industry. 


Guests on LIVE at Connect '23 Part 2:

Pamela Clark is the Business Systems Specialist for the town of Prosper, Texas. We talk to Pamela about her Tyler Excellence Award and how they went from a manual, paper system to an always on, 24/7 solution that reduced revision time by 50%. 

Cindy Burke is the Senior Director Data Science at San Diego Association of Governments (SANDAG). Find out how they set a high level of excellence for their data and how they make it accessible to people, including visualizations.  

Liang Tian, Ph.D is Principle, Data Science at SANDAG.  Hear him discuss the importance of creating dashboards that make data and information easily accessible and digestible for San Diego residents.  

Tony Corpin is the Publisher of School Transportation News.  He talks about the school transportation industry and the important issues leaders in the space are addressing.  What are the current conversations happening in the school transportation space?

Learn more about Tyler Technologies

Discover more great content from Tyler Technologies

]]> Mon, 5 Jun 2023 05:00:00 +0000 podcast@tylertech.com (Jeff Harrell, pamela clark, cindy burke, liang tian, tony corpin) https://tylertech-podcast.simplecast.com/episodes/live-from-connect-23-part-2-with-VjkgTbvp Welcome to "LIVE at Connect '23 (Part 2)", a special edition of the Tyler Tech Podcast. Join us as we take you behind the scenes of Tyler Connect, Tyler's annual user conference that brings together government and technology leaders from all corners of the country. In this Part 2, we delve deeper into the heart of the conference, sharing the excitement and inspiration that filled the air.

In Part 2, we talk to three Tyler Excellence award winners about what they did to receive the award, and what life was like before implementing their solutions.  

We also talk to an industry expert in the school transportation space, and find out the important issues and trends facing the school transportation industry. 


Guests on LIVE at Connect '23 Part 2:

Pamela Clark is the Business Systems Specialist for the town of Prosper, Texas. We talk to Pamela about her Tyler Excellence Award and how they went from a manual, paper system to an always on, 24/7 solution that reduced revision time by 50%. 

Cindy Burke is the Senior Director Data Science at San Diego Association of Governments (SANDAG). Find out how they set a high level of excellence for their data and how they make it accessible to people, including visualizations.  

Liang Tian, Ph.D is Principle, Data Science at SANDAG.  Hear him discuss the importance of creating dashboards that make data and information easily accessible and digestible for San Diego residents.  

Tony Corpin is the Publisher of School Transportation News.  He talks about the school transportation industry and the important issues leaders in the space are addressing.  What are the current conversations happening in the school transportation space?

Learn more about Tyler Technologies

Discover more great content from Tyler Technologies

]]> LIVE from Connect '23 (Part 2) with Pamela Clark, Cindy Burke, Liang Tian, and Tony Corpin Jeff Harrell, pamela clark, cindy burke, liang tian, tony corpin 00:36:49 Welcome to "LIVE at Connect '23 (Part 2)", a special edition of the Tyler Tech Podcast. Join us as we take you behind the scenes of Tyler Connect, Tyler's annual user conference that brings together government and technology leaders from all corners of the country. In this Part 2, we delve deeper into the heart of the conference, sharing the excitement and inspiration that filled the air. In Part 2, we talk to three Tyler Excellence award winners about what they did to receive the award, and what life was like before implementing their solutions. We also talk to an industry expert in the school transportation space, and find out the important issues and trends facing the school transportation industry. You'll get to hear from several of the Tyler Excellence Award winners and learn what earned them the prestigious award. Welcome to "LIVE at Connect '23 (Part 2)", a special edition of the Tyler Tech Podcast. Join us as we take you behind the scenes of Tyler Connect, Tyler's annual user conference that brings together government and technology leaders from all corners of the country. In this Part 2, we delve deeper into the heart of the conference, sharing the excitement and inspiration that filled the air. In Part 2, we talk to three Tyler Excellence award winners about what they did to receive the award, and what life was like before implementing their solutions. We also talk to an industry expert in the school transportation space, and find out the important issues and trends facing the school transportation industry. You'll get to hear from several of the Tyler Excellence Award winners and learn what earned them the prestigious award. tyler connect, public sector software, data & insights, tyler tech, government software, govtech, school transportation false full 70 1a0da197-1641-421f-ac04-61aa544bc453 LIVE from Connect '23 (Part 1) with Greg Overtoom, Aline Martinez, Sara Worley, and Mayor Mike Stanzilis Welcome to "LIVE at Connect '23," a special edition of the Tyler Tech Podcast. Join us as we take you behind the scenes of Tyler Connect, Tyler's annual user conference that brings together government and technology leaders from all corners of the country. In this Part 1, we delve into the heart of the conference, sharing the excitement and inspiration that filled the air.

Get ready to be inspired as we showcase a diverse array of exceptional projects that earned the prestigious Tyler Excellence Award (TEA). From innovative solutions to transformative initiatives, we shine a spotlight on the outstanding achievements that are shaping government technology.

We're thrilled to introduce you to a first-time attendee who shares her unique perspective and impressions of Connect. Experience the conference through the eyes of someone new, as she recounts her favorite moments that made Connect '23 a truly special event.

In an exciting first for the Tyler Tech Podcast, we have the privilege of sitting down with a distinguished mayor. Join us as we engage in an insightful conversation, uncovering the short and long-term challenges he aims to address for his community. 


Guests on LIVE at Connect '23 Part 1:

Greg Overtoom is the Assistant Director of Enterprise Applications for Bloomington, Indiana. We talk to Greg about his Tyler Excellence Award and the best practices he learned now that they have been through implementation. 

Aline Martinez is the ERP Security and Document Application Manager at IDEA Public Schools.  She shares her thoughts as a first time attendee at Tyler Connect. 

Sara Worley is the Economic Development Director for Goochland County, Virginia.  She was the project manager of the TEA-winning project for her community. She shares what life was like before implementation, and what benefits they are seeing after. 

Mike Stanzilis is the Mayor of Mount Arlington, New Jersey.  He shares with us the things mayors focus on as they serve their communities, and how both short and long-term goals are high priority. 

Learn more about Tyler Technologies

Discover more great content from Tyler Technologies

]]> Mon, 22 May 2023 05:00:00 +0000 podcast@tylertech.com (Greg Overtoom, Aline Martinez, Sara Worley, Mike Stanzilis, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/live-from-connect-23-part-1-with-greg-overtoom-aline-martinez-sarah-worley-and-mayor-mike-stanzilis-LGd_BzqM Welcome to "LIVE at Connect '23," a special edition of the Tyler Tech Podcast. Join us as we take you behind the scenes of Tyler Connect, Tyler's annual user conference that brings together government and technology leaders from all corners of the country. In this Part 1, we delve into the heart of the conference, sharing the excitement and inspiration that filled the air.

Get ready to be inspired as we showcase a diverse array of exceptional projects that earned the prestigious Tyler Excellence Award (TEA). From innovative solutions to transformative initiatives, we shine a spotlight on the outstanding achievements that are shaping government technology.

We're thrilled to introduce you to a first-time attendee who shares her unique perspective and impressions of Connect. Experience the conference through the eyes of someone new, as she recounts her favorite moments that made Connect '23 a truly special event.

In an exciting first for the Tyler Tech Podcast, we have the privilege of sitting down with a distinguished mayor. Join us as we engage in an insightful conversation, uncovering the short and long-term challenges he aims to address for his community. 


Guests on LIVE at Connect '23 Part 1:

Greg Overtoom is the Assistant Director of Enterprise Applications for Bloomington, Indiana. We talk to Greg about his Tyler Excellence Award and the best practices he learned now that they have been through implementation. 

Aline Martinez is the ERP Security and Document Application Manager at IDEA Public Schools.  She shares her thoughts as a first time attendee at Tyler Connect. 

Sara Worley is the Economic Development Director for Goochland County, Virginia.  She was the project manager of the TEA-winning project for her community. She shares what life was like before implementation, and what benefits they are seeing after. 

Mike Stanzilis is the Mayor of Mount Arlington, New Jersey.  He shares with us the things mayors focus on as they serve their communities, and how both short and long-term goals are high priority. 

Learn more about Tyler Technologies

Discover more great content from Tyler Technologies

]]> LIVE from Connect '23 (Part 1) with Greg Overtoom, Aline Martinez, Sara Worley, and Mayor Mike Stanzilis Greg Overtoom, Aline Martinez, Sara Worley, Mike Stanzilis, Jeff Harrell 00:37:16 Welcome to "LIVE at Connect '23 (Part 1)", a special edition of the Tyler Tech Podcast. Join us as we take you behind the scenes of Tyler Connect, Tyler's annual user conference that brings together government and technology leaders from all corners of the country. In this Part 1, we delve into the heart of the conference, sharing the excitement and inspiration that filled the air. Get ready to be inspired as we showcase an array of exceptional projects that earned the prestigious Tyler Excellence Award (TEA). From innovative solutions to transformative initiatives, we shine a spotlight on the outstanding achievements that are shaping government technology. But that's not all. We're thrilled to introduce you to a first-time attendee who shares her unique perspective and impressions of Connect. Experience the conference through the eyes of someone new, as she recounts her favorite moments that made Connect '23 a truly special event. In an exciting first for the Tyler Tech Podcast, we have the privilege of sitting down with a distinguished mayor. Join us as we engage in an insightful conversation, uncovering the short and long-term challenges he aims to address for his community. Welcome to "LIVE at Connect '23 (Part 1)", a special edition of the Tyler Tech Podcast. Join us as we take you behind the scenes of Tyler Connect, Tyler's annual user conference that brings together government and technology leaders from all corners of the country. In this Part 1, we delve into the heart of the conference, sharing the excitement and inspiration that filled the air. Get ready to be inspired as we showcase an array of exceptional projects that earned the prestigious Tyler Excellence Award (TEA). From innovative solutions to transformative initiatives, we shine a spotlight on the outstanding achievements that are shaping government technology. But that's not all. We're thrilled to introduce you to a first-time attendee who shares her unique perspective and impressions of Connect. Experience the conference through the eyes of someone new, as she recounts her favorite moments that made Connect '23 a truly special event. In an exciting first for the Tyler Tech Podcast, we have the privilege of sitting down with a distinguished mayor. Join us as we engage in an insightful conversation, uncovering the short and long-term challenges he aims to address for his community. tylerexcellenctawards, tylerconnect, mayormikestanzilis, govtech, tylertech false full 69 6dbefcaa-b0dc-417e-95bc-f3dd4dc92745 Honoring Fallen Heroes: The History and Importance of National Police Week with Bill Alexander Tyler Technologies is proud to be a supporting sponsor of National Police Week, an annual event to honor law enforcement officers who have died in the line of duty. To help us learn more about National Police Week, we are pleased to welcome Bill Alexander, Executive Director of the National Law Enforcement Officers Memorial Fund. His organization hosts the official National Police Week events in Washington, D.C. A retired police officer himself, Bill will share his unique perspective on the history of National Police Week and what the event means both to the surviving family members of the fallen officers as well as to the wider law enforcement community.

Bill Alexander joined the NLEOMF with nearly 30 years of law enforcement experience, starting with the United States Air Force and then as a local police officer in Prince George’s County, a Maryland community just outside of Washington, D.C.  He started as a patrol officer and was quickly promoted through a variety of supervisory and command level roles such as media relations, internal affairs, police training academy, and command of the Hyattsville District station, the area which surrounds the University of Maryland.  He also forged strong relationships with local/state elected leaders, government officials, and advocacy groups as the department’s lead legislative liaison.  He holds a Bachelor’s degree in Management and a Master’s degree in Leadership from Johns Hopkins University.  Alexander’s leadership and extensive background in law enforcement will help ensure the Memorial Fund does not falter in its mission, to honor all those who fall in the line of duty.

Find out more about Tyler Technologies

Find out more about National Police Week

Find out more about National Law Officers Memorial Fund 

]]> Mon, 24 Apr 2023 05:00:00 +0000 podcast@tylertech.com (Bill Alexander, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/honoring-fallen-heroes-the-history-and-importance-of-national-police-week-with-bill-alexander-9KC8JXov Tyler Technologies is proud to be a supporting sponsor of National Police Week, an annual event to honor law enforcement officers who have died in the line of duty. To help us learn more about National Police Week, we are pleased to welcome Bill Alexander, Executive Director of the National Law Enforcement Officers Memorial Fund. His organization hosts the official National Police Week events in Washington, D.C. A retired police officer himself, Bill will share his unique perspective on the history of National Police Week and what the event means both to the surviving family members of the fallen officers as well as to the wider law enforcement community.

Bill Alexander joined the NLEOMF with nearly 30 years of law enforcement experience, starting with the United States Air Force and then as a local police officer in Prince George’s County, a Maryland community just outside of Washington, D.C.  He started as a patrol officer and was quickly promoted through a variety of supervisory and command level roles such as media relations, internal affairs, police training academy, and command of the Hyattsville District station, the area which surrounds the University of Maryland.  He also forged strong relationships with local/state elected leaders, government officials, and advocacy groups as the department’s lead legislative liaison.  He holds a Bachelor’s degree in Management and a Master’s degree in Leadership from Johns Hopkins University.  Alexander’s leadership and extensive background in law enforcement will help ensure the Memorial Fund does not falter in its mission, to honor all those who fall in the line of duty.

Find out more about Tyler Technologies

Find out more about National Police Week

Find out more about National Law Officers Memorial Fund 

]]> Honoring Fallen Heroes: The History and Importance of National Police Week with Bill Alexander Bill Alexander, Jeff Harrell 00:31:13 Tyler Technologies is proud to be a supporting sponsor of National Police Week, an annual event to honor law enforcement officers who have died in the line of duty. To help us learn more about National Police Week, we are pleased to welcome Bill Alexander, Executive Director of the National Law Enforcement Officers Memorial Fund. His organization hosts the official National Police Week events in Washington, D.C. A retired police officer himself, Bill will share his unique perspective on the history of National Police Week and what the event means both to the surviving family members of the fallen officers as well as to the wider law enforcement community. Tyler Technologies is proud to be a supporting sponsor of National Police Week, an annual event to honor law enforcement officers who have died in the line of duty. To help us learn more about National Police Week, we are pleased to welcome Bill Alexander, Executive Director of the National Law Enforcement Officers Memorial Fund. His organization hosts the official National Police Week events in Washington, D.C. A retired police officer himself, Bill will share his unique perspective on the history of National Police Week and what the event means both to the surviving family members of the fallen officers as well as to the wider law enforcement community. tyler tech, govtech, tyler public safety, national police week false full 68 1825e439-15d3-4eb0-843c-9cb0c8a6a338 The Transformational Journey from Incarceration to Advocacy with Antong Lucky and Silas Deane III Antong Lucky's journey from being sentenced to time behind bars to becoming an advocate for those who are in his former shoes is nothing short of remarkable. In this episode, Antong shares his story in his own words, starting with how he found himself in front of a judge who deemed him "a menace to society." He recounts the challenges he faced in prison, including dealing with limited resources, and how he used his time to reflect and transform himself.

Joining Antong in this conversation is Silas Deane III, founder and head of Tyler's Community Readiness. Silas shares his insights and experiences in helping incarcerated individuals have resources available to help them integrate back into society. Together, they explore the importance of opportunities and the need for greater support for formerly incarcerated individuals. This episode offers a powerful look at the impact opportunity has on individuals and communities and the potential for transformation and advocacy.

About Antong Lucky

As a child of an incarcerated father, Antong Lucky grew up in an impoverished, crime-ridden neighborhood in East Dallas, Texas, born at the same time as East Dallas experienced an alarming rise in crack cocaine and heroin use. Despite his high grades and passion for learning, Antong is introduced to gang life and its consequences.

Eventually, Antong forms the Dallas Bloods gang, inaugurating a period in the 1990s of escalating retaliatory gun violence buoyed by a lucrative illegal drug enterprise until he is ultimately arrested and sentenced to seven years in prison. His journey through the doors of transformation came through the pain of incarceration and introspection that caused him to question the cognitive distortions embedded in him since childhood.

Once in prison, Antong denounced his gang affiliation and began working to unite rival gangs, quickly rising to become one of the most respected and sought-after mentors in prison. A spiritual transformation further inspired Antong to return to his old neighborhood after early release, seeking to align with like-minded people dedicated to challenging systemic issues in U.S. communities through collective efforts. The work of an incisive, determined mind, A Redemptive Path Forward will take its place among the broadening canon of titles championing and investigating prison reform and societal transformation.

About Silas Deane III

Silas Deane III is an award-winning social technology innovator. He received Congressional recognition for his work across the nation. At 24 years old he developed and created the community readiness software, now part of Tyler Technologies which focuses on changing the future of incarceration in America. He has been featured in a Market Watch, Yahoo Finance, and more. He loves helping others achieve their dreams in innovation and entrepreneurship.

Learn more about Tyler Technologies

 

]]> Mon, 10 Apr 2023 05:00:00 +0000 podcast@tylertech.com (antong lucky, Silas Deane III, jeff harrell) https://tylertech-podcast.simplecast.com/episodes/how-to-address-recidivism-with-antong-lucky-and-silas-deane-iii-HG_j2tvn Antong Lucky's journey from being sentenced to time behind bars to becoming an advocate for those who are in his former shoes is nothing short of remarkable. In this episode, Antong shares his story in his own words, starting with how he found himself in front of a judge who deemed him "a menace to society." He recounts the challenges he faced in prison, including dealing with limited resources, and how he used his time to reflect and transform himself.

Joining Antong in this conversation is Silas Deane III, founder and head of Tyler's Community Readiness. Silas shares his insights and experiences in helping incarcerated individuals have resources available to help them integrate back into society. Together, they explore the importance of opportunities and the need for greater support for formerly incarcerated individuals. This episode offers a powerful look at the impact opportunity has on individuals and communities and the potential for transformation and advocacy.

About Antong Lucky

As a child of an incarcerated father, Antong Lucky grew up in an impoverished, crime-ridden neighborhood in East Dallas, Texas, born at the same time as East Dallas experienced an alarming rise in crack cocaine and heroin use. Despite his high grades and passion for learning, Antong is introduced to gang life and its consequences.

Eventually, Antong forms the Dallas Bloods gang, inaugurating a period in the 1990s of escalating retaliatory gun violence buoyed by a lucrative illegal drug enterprise until he is ultimately arrested and sentenced to seven years in prison. His journey through the doors of transformation came through the pain of incarceration and introspection that caused him to question the cognitive distortions embedded in him since childhood.

Once in prison, Antong denounced his gang affiliation and began working to unite rival gangs, quickly rising to become one of the most respected and sought-after mentors in prison. A spiritual transformation further inspired Antong to return to his old neighborhood after early release, seeking to align with like-minded people dedicated to challenging systemic issues in U.S. communities through collective efforts. The work of an incisive, determined mind, A Redemptive Path Forward will take its place among the broadening canon of titles championing and investigating prison reform and societal transformation.

About Silas Deane III

Silas Deane III is an award-winning social technology innovator. He received Congressional recognition for his work across the nation. At 24 years old he developed and created the community readiness software, now part of Tyler Technologies which focuses on changing the future of incarceration in America. He has been featured in a Market Watch, Yahoo Finance, and more. He loves helping others achieve their dreams in innovation and entrepreneurship.

Learn more about Tyler Technologies

 

]]> The Transformational Journey from Incarceration to Advocacy with Antong Lucky and Silas Deane III antong lucky, Silas Deane III, jeff harrell 00:31:49 Antong Lucky's journey from being sentenced to time behind bars to becoming an advocate for those who are in his former shoes is nothing short of remarkable. In this episode, Antong shares his story in his own words, starting with how he found himself in front of a judge who deemed him "a menace to society." He recounts the challenges he faced in prison, including dealing with limited resources, and how he used his time to reflect and transform himself. Joining Antong in this conversation is Silas Deane III, founder and head of Tyler's Community Readiness. Silas shares his insights and experiences in helping incarcerated individuals have resources available to help them integrate back into society. Together, they explore the importance of opportunities and the need for greater support for formerly incarcerated individuals. This episode offers a powerful look at the impact opportunity has on individuals and communities and the potential for transformation and advocacy. Antong Lucky's journey from being sentenced to time behind bars to becoming an advocate for those who are in his former shoes is nothing short of remarkable. In this episode, Antong shares his story in his own words, starting with how he found himself in front of a judge who deemed him "a menace to society." He recounts the challenges he faced in prison, including dealing with limited resources, and how he used his time to reflect and transform himself. Joining Antong in this conversation is Silas Deane III, founder and head of Tyler's Community Readiness. Silas shares his insights and experiences in helping incarcerated individuals have resources available to help them integrate back into society. Together, they explore the importance of opportunities and the need for greater support for formerly incarcerated individuals. This episode offers a powerful look at the impact opportunity has on individuals and communities and the potential for transformation and advocacy. tyler technologies, tranformation, community readiness, incarceration, justice reform false full 67 cb187fc2-d483-4bfe-91b5-79571d04aa7f Government Payments Part 3: Trends and Emerging Trends with Sloane Wright Venmo, PayPal, Crypto, and more - payment methods have certainly changed and we talk about those trends  and how they impact government in our conversation with payments expert, Sloane Wright.  This is part three of our three-part series.

Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and Florida and has been responsible for using innovation and technology to make all government agencies, including departments of transportation and motor vehicles, more accessible, secure and convenient for businesses and citizens.

You'll learn more about the trends and emerging trends, and how Tyler Technologies is working to help governments address those trends to better serve their constituents.  

Learn more about Payments

Learn more about Tyler Technologies

]]> Mon, 20 Mar 2023 05:00:00 +0000 podcast@tylertech.com (sloane wright, jeff harrell) https://tylertech-podcast.simplecast.com/episodes/government-payments-pt-3-trends-and-emerging-trends-with-sloane-wright-_WZEjLyv Venmo, PayPal, Crypto, and more - payment methods have certainly changed and we talk about those trends  and how they impact government in our conversation with payments expert, Sloane Wright.  This is part three of our three-part series.

Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and Florida and has been responsible for using innovation and technology to make all government agencies, including departments of transportation and motor vehicles, more accessible, secure and convenient for businesses and citizens.

You'll learn more about the trends and emerging trends, and how Tyler Technologies is working to help governments address those trends to better serve their constituents.  

Learn more about Payments

Learn more about Tyler Technologies

]]> Government Payments Part 3: Trends and Emerging Trends with Sloane Wright sloane wright, jeff harrell 00:22:25 Venmo, PayPal, Crypto, and more - payment methods have certainly changed and we talk about those trends and how they impact government in our conversation with payments expert, Sloane Wright. This is part three of our three-part series. Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and Florida and has been responsible for using innovation and technology to make all government agencies, including departments of transportation and motor vehicles, more accessible, secure and convenient for businesses and citizens. You'll learn more about the trends and how Tyler Technologies is working to help governments address those trends to better serve their constituents. Venmo, PayPal, Crypto, and more - payment methods have certainly changed and we talk about those trends and how they impact government in our conversation with payments expert, Sloane Wright. This is part three of our three-part series. Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and Florida and has been responsible for using innovation and technology to make all government agencies, including departments of transportation and motor vehicles, more accessible, secure and convenient for businesses and citizens. You'll learn more about the trends and how Tyler Technologies is working to help governments address those trends to better serve their constituents. paypal, payment systems in the public sector, payments, government payments, government payment systems, govtech false full 66 0f2c72b9-7ad9-400d-aee5-499a0ba8e0ba The Benefits of Ethical Hacking with Erica Burgess What is ethical hacking and how can it help government agencies?  We dive into that question with Erica Burgess, Technical Lead on Tyler Cybersecurity's Assurance team.  Erica brings us a wealth of knowledge as a former software engineer and someone well entrenched in the cybersecurity space since high school.  

We define ethical hacking and discuss ways agencies can benefit from it in episode 65 of the Tyler Tech Podcast.  You may be surprised by the simple ways we can all be more diligent when it comes to cybersecurity. 

Erica was a software engineer and cybersecurity hobbyist for several years before becoming an application security red-teamer in 2018. Since then, she has been earning bug bounties, blogging new CVEs and original exploit techniques, and conducting web app penetration tests as Technical Lead on Tyler Cybersecurity's Assurance team. Erica organizes 2600, a local offensive cybersecurity meetup, and has spoken about hacking, bot writing, and various hacking topics at many conferences and meetups, including DC207, IC2, Tyler Mesh, as well as SkyTalks and DEFCON, the world's largest hacker conference. She has also volunteered at Red Team Village at DEFCON in Vegas, and for code.org and Maine App Challenge. Erica holds a Bachelor of Science in Computer Science from the University of Southern Maine.

Learn about Tyler Technologies

Learn about Tyler Tech Cybersecurity 

]]> Mon, 27 Feb 2023 06:00:00 +0000 podcast@tylertech.com (jeff harrell, erica burgess) https://tylertech-podcast.simplecast.com/episodes/the-benefits-of-ethical-hacking-with-erica-burgess-AwELuSPe What is ethical hacking and how can it help government agencies?  We dive into that question with Erica Burgess, Technical Lead on Tyler Cybersecurity's Assurance team.  Erica brings us a wealth of knowledge as a former software engineer and someone well entrenched in the cybersecurity space since high school.  

We define ethical hacking and discuss ways agencies can benefit from it in episode 65 of the Tyler Tech Podcast.  You may be surprised by the simple ways we can all be more diligent when it comes to cybersecurity. 

Erica was a software engineer and cybersecurity hobbyist for several years before becoming an application security red-teamer in 2018. Since then, she has been earning bug bounties, blogging new CVEs and original exploit techniques, and conducting web app penetration tests as Technical Lead on Tyler Cybersecurity's Assurance team. Erica organizes 2600, a local offensive cybersecurity meetup, and has spoken about hacking, bot writing, and various hacking topics at many conferences and meetups, including DC207, IC2, Tyler Mesh, as well as SkyTalks and DEFCON, the world's largest hacker conference. She has also volunteered at Red Team Village at DEFCON in Vegas, and for code.org and Maine App Challenge. Erica holds a Bachelor of Science in Computer Science from the University of Southern Maine.

Learn about Tyler Technologies

Learn about Tyler Tech Cybersecurity 

]]> The Benefits of Ethical Hacking with Erica Burgess jeff harrell, erica burgess 00:16:05 What is ethical hacking and how can it help government agencies? We dive into that question with Erica Burgess, Technical Lead on Tyler Cybersecurity's Assurance team. Erica brings us a wealth of knowledge as a former software engineer and someone well entrenched in the cybersecurity space since high school. We define ethical hacking and discuss ways agencies can benefit from it in episode 65 of the Tyler Tech Podcast. You may be surprised by the simple ways we can all be more diligent when it comes to cybersecurity. What is ethical hacking and how can it help government agencies? We dive into that question with Erica Burgess, Technical Lead on Tyler Cybersecurity's Assurance team. Erica brings us a wealth of knowledge as a former software engineer and someone well entrenched in the cybersecurity space since high school. We define ethical hacking and discuss ways agencies can benefit from it in episode 65 of the Tyler Tech Podcast. You may be surprised by the simple ways we can all be more diligent when it comes to cybersecurity. tyler tech, government cyber security, cybersecurity, govtech, ethical hacking false full 65 f6b0a16a-5acc-4c8c-b112-5ecefe73a692 Government Payments Part 2: Challenges for Government with Sloane Wright Why are payments important to government?  And what are the challenges government faces when trying to create payment options to fit their constituent's needs?  

We dive into this topic with payments expert Sloane Wright in Part 2 of our three part series.  Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and Florida and has been responsible for using innovation and technology to make all government agencies, including departments of transportation and motor vehicles, more accessible, secure and convenient for businesses and citizens.

You'll learn more about the risks governments face if they are not able to react to the changing expectations citizens have regarding payments, and what solutions exist to help address the problem. 

Learn more about Payments 

Learn more about Tyler Technologies

]]> Mon, 23 Jan 2023 06:00:00 +0000 podcast@tylertech.com (Jeff harrell, Sloane wright) https://tylertech-podcast.simplecast.com/episodes/why-payments-are-important-to-government-with-sloane-wright-i_efD5qt Why are payments important to government?  And what are the challenges government faces when trying to create payment options to fit their constituent's needs?  

We dive into this topic with payments expert Sloane Wright in Part 2 of our three part series.  Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and Florida and has been responsible for using innovation and technology to make all government agencies, including departments of transportation and motor vehicles, more accessible, secure and convenient for businesses and citizens.

You'll learn more about the risks governments face if they are not able to react to the changing expectations citizens have regarding payments, and what solutions exist to help address the problem. 

Learn more about Payments 

Learn more about Tyler Technologies

]]> Government Payments Part 2: Challenges for Government with Sloane Wright Jeff harrell, Sloane wright 00:27:25 Why are payments important to government? And what are the challenges government faces when trying to create payment options to fit their constituent's needs? We dive into this topic with payments expert Sloane Wright in Part 2 of our three part series. Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler.  You'll learn more about the risks governments face if they are not able to react to the changing expectations citizens have regarding payments, and what solutions exist to help address the problem. Why are payments important to government? And what are the challenges government faces when trying to create payment options to fit their constituent's needs? We dive into this topic with payments expert Sloane Wright in Part 2 of our three part series. Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler.  You'll learn more about the risks governments face if they are not able to react to the changing expectations citizens have regarding payments, and what solutions exist to help address the problem. payment solutions, public sector payments, government payments, tyler tech, govtech false full 64 1968f3c5-3451-4298-bc13-b8d714e0f7bc How One Former Regulator Views Cannabis Programs with Erik Gundersen With new states passing cannabis laws, regulations become more important and new cannabis programs must be considered. To help us understand all the nuances related to this issue, Alex Valvasorri, Tyler Technologies General Manager for Licensing is joined by Erik Gundersen.  

Erik Gundersen is the Founder and Principal of ERG Strategies, LLC. ERG Strategies is a consulting firm, driven by the experience of a former top cannabis regulator, that provides unique insights and perspective to cannabis regulators and businesses to help them achieve their goals.

Prior to launching ERG Strategies, Erik served as Executive Director of Maine’s Office of Cannabis Policy (OCP). In February 2019, Maine Governor Janet Mills tapped Gundersen to establish the OCP and launch the state’s adult use cannabis program. Under Gundersen’s leadership, the OCP successfully ushered in the first set of program rules, scaled the Office, and began accepting license applications at the end of 2019. Maine’s adult use cannabis program launched in 2020 amid the COVID pandemic.

Additionally, Erik was a founding member of CANNRA, the national association of cannabis regulators.

Learn more about Tyler Technologies

]]> Mon, 19 Dec 2022 06:00:00 +0000 podcast@tylertech.com (Jeff Harrell, Alex valvasorri, erik gundersen) https://tylertech-podcast.simplecast.com/episodes/cannabis-programs-with-eric-gundersen-2xWOvJvd With new states passing cannabis laws, regulations become more important and new cannabis programs must be considered. To help us understand all the nuances related to this issue, Alex Valvasorri, Tyler Technologies General Manager for Licensing is joined by Erik Gundersen.  

Erik Gundersen is the Founder and Principal of ERG Strategies, LLC. ERG Strategies is a consulting firm, driven by the experience of a former top cannabis regulator, that provides unique insights and perspective to cannabis regulators and businesses to help them achieve their goals.

Prior to launching ERG Strategies, Erik served as Executive Director of Maine’s Office of Cannabis Policy (OCP). In February 2019, Maine Governor Janet Mills tapped Gundersen to establish the OCP and launch the state’s adult use cannabis program. Under Gundersen’s leadership, the OCP successfully ushered in the first set of program rules, scaled the Office, and began accepting license applications at the end of 2019. Maine’s adult use cannabis program launched in 2020 amid the COVID pandemic.

Additionally, Erik was a founding member of CANNRA, the national association of cannabis regulators.

Learn more about Tyler Technologies

]]> How One Former Regulator Views Cannabis Programs with Erik Gundersen Jeff Harrell, Alex valvasorri, erik gundersen 00:35:20 With new states passing cannabis laws, regulations become more important and new cannabis programs must be considered. To help us understand all the nuances related to this issue, Alex Valvasorri, Tyler Technologies General Manager for Licensing is joined by Erik Gundersen. Erik is the Founder and Principal of ERG Strategies, LLC. ERG Strategies is a consulting firm, driven by the experience of a former top cannabis regulator, that provides unique insights and perspective to cannabis regulators and businesses to help them achieve their goals. And prior to that, Erik served as Executive Director of Maine’s Office of Cannabis Policy (OCP). He is also a founding member of CANNRA, the national association of cannabis regulators. You'll learn a lot from these two subject matter experts as we dive into this increasingly important topic. With new states passing cannabis laws, regulations become more important and new cannabis programs must be considered. To help us understand all the nuances related to this issue, Alex Valvasorri, Tyler Technologies General Manager for Licensing is joined by Erik Gundersen. Erik is the Founder and Principal of ERG Strategies, LLC. ERG Strategies is a consulting firm, driven by the experience of a former top cannabis regulator, that provides unique insights and perspective to cannabis regulators and businesses to help them achieve their goals. And prior to that, Erik served as Executive Director of Maine’s Office of Cannabis Policy (OCP). He is also a founding member of CANNRA, the national association of cannabis regulators. You'll learn a lot from these two subject matter experts as we dive into this increasingly important topic. cannabis laws, tyler technologies, cannabis regulations, cannabis programs, tyler tech, gov tech false full 63 d13c3172-cb64-4bbc-ac1e-023595f09d4d What State Regulators Can Do to Combat Workforce Shortages with Ronne Hines From “the great resignation” to COVID-19 to the aging of today’s workers, there are many contributing factors to the ongoing problem of workforce shortages. Regulators have a unique role to play in keeping the workforce pipeline moving, as they determine who is eligible to work in a wide range of industries.

What can state regulators do to combat workforce shortages? What lessons have regulators learned from the pandemic? What trends can we see in why and how people choose to work?

To help us answers these questions and more, we turn to Ronne Hines.  Ronnie is the director at the Division of Professions and Occupations at the Colorado Department of Regulatory Agencies and is a past president and board director of Clear.

Clear is the Council on Licensure Enforcement and Regulations, and is the largest network of professional and occupational regulators dedicated to the exchange of inform. Education and training, and identifying and sharing best practices. She is a wealth of knowledge. You're gonna enjoy this conversation on a trending topic.

Learn about Tyler Technologies

Learn about CLEAR

]]> Mon, 5 Dec 2022 06:00:00 +0000 podcast@tylertech.com (Ronne Hines, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/what-state-regulators-can-do-to-combat-workforce-shortages-with-ronne-hines-UUqrsyx5 From “the great resignation” to COVID-19 to the aging of today’s workers, there are many contributing factors to the ongoing problem of workforce shortages. Regulators have a unique role to play in keeping the workforce pipeline moving, as they determine who is eligible to work in a wide range of industries.

What can state regulators do to combat workforce shortages? What lessons have regulators learned from the pandemic? What trends can we see in why and how people choose to work?

To help us answers these questions and more, we turn to Ronne Hines.  Ronnie is the director at the Division of Professions and Occupations at the Colorado Department of Regulatory Agencies and is a past president and board director of Clear.

Clear is the Council on Licensure Enforcement and Regulations, and is the largest network of professional and occupational regulators dedicated to the exchange of inform. Education and training, and identifying and sharing best practices. She is a wealth of knowledge. You're gonna enjoy this conversation on a trending topic.

Learn about Tyler Technologies

Learn about CLEAR

]]> What State Regulators Can Do to Combat Workforce Shortages with Ronne Hines Ronne Hines, Jeff Harrell 00:18:07 From “the great resignation” to COVID-19 to the aging of today’s workers, there are many contributing factors to the ongoing problem of workforce shortages. Regulators have a unique role to play in keeping the workforce pipeline moving, as they determine who is eligible to work in a wide range of industries. What can state regulators do to combat workforce shortages? What lessons have regulators learned from the pandemic? What trends can we see in why and how people choose to work? To help us answers these questions and more, we turn to Ronne Hines. Ronnie is the director at the Division of Professions and Occupations at the Colorado Department of Regulatory Agencies and is a past president and board director of CLEAR. CLEAR is the Council on Licensure Enforcement and Regulations, and is the largest network of professional and occupational regulators dedicated to the exchange of inform. Education and training, and identifying and sharing best practices. She is a wealth of knowledge. You're gonna enjoy this conversation on a trending topic. From “the great resignation” to COVID-19 to the aging of today’s workers, there are many contributing factors to the ongoing problem of workforce shortages. Regulators have a unique role to play in keeping the workforce pipeline moving, as they determine who is eligible to work in a wide range of industries. What can state regulators do to combat workforce shortages? What lessons have regulators learned from the pandemic? What trends can we see in why and how people choose to work? To help us answers these questions and more, we turn to Ronne Hines. Ronnie is the director at the Division of Professions and Occupations at the Colorado Department of Regulatory Agencies and is a past president and board director of CLEAR. CLEAR is the Council on Licensure Enforcement and Regulations, and is the largest network of professional and occupational regulators dedicated to the exchange of inform. Education and training, and identifying and sharing best practices. She is a wealth of knowledge. You're gonna enjoy this conversation on a trending topic. government technology, tyler technologies, workforce shortage, workforce regulations, clear false full 62 91c2e4e4-2138-467a-b08d-ff193d3e4439 Government Payments Part 1: New Citizen Expectations with Sloane Wright Why are payments important to citizens?  And what are the challenges citizens face?  We dive into this topic with payments expert Sloane Wright.  Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and Florida and has been responsible for using innovation and technology to make all government agencies, including departments of transportation and motor vehicles, more accessible, secure and convenient for businesses and citizens.

You'll learn more about the risks governments face if they are not able to react to the changing expectations citizens have regarding payments, and what solutions exist to help address the problem. 

Learn more about Payments 

Learn more about Tyler Technologies

]]> Mon, 21 Nov 2022 06:00:00 +0000 podcast@tylertech.com (Sloane wright, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/government-payments-new-citizen-expectations-with-sloane-wright-ueInx5zP Why are payments important to citizens?  And what are the challenges citizens face?  We dive into this topic with payments expert Sloane Wright.  Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and Florida and has been responsible for using innovation and technology to make all government agencies, including departments of transportation and motor vehicles, more accessible, secure and convenient for businesses and citizens.

You'll learn more about the risks governments face if they are not able to react to the changing expectations citizens have regarding payments, and what solutions exist to help address the problem. 

Learn more about Payments 

Learn more about Tyler Technologies

]]> Government Payments Part 1: New Citizen Expectations with Sloane Wright Sloane wright, Jeff Harrell 00:20:43 Why are payments important to citizens? And what payment challenges do citizens face? How have expectations changed after the pandemic? We dive into this topic with payments expert Sloane Wright. Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and Florida and has been responsible for using innovation and technology to make all government agencies, including departments of transportation and motor vehicles, more accessible, secure and convenient for businesses and citizens. You'll learn more about the risks governments face if they are not able to react to the changing expectations citizens have regarding payments, and what solutions exist to help address the problem. Why are payments important to citizens? And what payment challenges do citizens face? How have expectations changed after the pandemic? We dive into this topic with payments expert Sloane Wright. Sloane is an experienced executive working with federal, state and local governments to deliver award winning technology and payment solutions for almost two decades with Tyler. He has led State division operations in the states of Alabama, Indiana and Florida and has been responsible for using innovation and technology to make all government agencies, including departments of transportation and motor vehicles, more accessible, secure and convenient for businesses and citizens. You'll learn more about the risks governments face if they are not able to react to the changing expectations citizens have regarding payments, and what solutions exist to help address the problem. payments, tyler technologies, tyler tech, tyler payment engine false full 61 6a1f1a55-9516-4d1f-8396-6e6c5fb4ec83 The Latest on the Opioid Epidemic with Jeff Stocker and Guests The global pandemic has impacted many healthcare-related issues.  What has been the impact on the opioid epidemic and what do governments need to know?  Guest host and Managing Director of Health Ventures at Tyler Technologies, Jeff Stocker is joined by three distinguished guests to address this question: Rob Valuck, PhD and CEO of RxAssurance, Gary Wayne Clark, Chief Strategy Officer of RxAssurance, and Christie Frick, Director of Prescription Drug Monitoring. You'll find out if it's still a crisis, which stakeholders need to be involved, and what tools and technology exist that can help address this problem. 

Learn more about Tyler Technologies 

 

]]> Mon, 7 Nov 2022 06:00:00 +0000 podcast@tylertech.com (Christie Frick, Gary Wayne Clark, Rob Valuck, Jeff Stocker, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/the-latest-on-the-opioid-epidemic-with-jeff-stocker-and-guests-Q_ivLm6_ The global pandemic has impacted many healthcare-related issues.  What has been the impact on the opioid epidemic and what do governments need to know?  Guest host and Managing Director of Health Ventures at Tyler Technologies, Jeff Stocker is joined by three distinguished guests to address this question: Rob Valuck, PhD and CEO of RxAssurance, Gary Wayne Clark, Chief Strategy Officer of RxAssurance, and Christie Frick, Director of Prescription Drug Monitoring. You'll find out if it's still a crisis, which stakeholders need to be involved, and what tools and technology exist that can help address this problem. 

Learn more about Tyler Technologies 

 

]]> The Latest on the Opioid Epidemic with Jeff Stocker and Guests Christie Frick, Gary Wayne Clark, Rob Valuck, Jeff Stocker, Jeff Harrell 00:31:10 The global pandemic has impacted many healthcare-related issues. What has been the impact on the opioid epidemic and what do governments need to know? Guest host and Managing Director of Health Ventures at Tyler Technologies, Jeff Stocker is joined by three distinguished guests to address this question: Rob Valuck, PhD and CEO of RxAssurance, Gary Wayne Clark, Chief Strategy Officer of RxAssurance, and Christie Frick, Director of Prescription Drug Monitoring. You'll find out if it's still a crisis, which stakeholders need to be involved, and what tools and technology exist that can help address this problem. The global pandemic has impacted many healthcare-related issues. What has been the impact on the opioid epidemic and what do governments need to know? Guest host and Managing Director of Health Ventures at Tyler Technologies, Jeff Stocker is joined by three distinguished guests to address this question: Rob Valuck, PhD and CEO of RxAssurance, Gary Wayne Clark, Chief Strategy Officer of RxAssurance, and Christie Frick, Director of Prescription Drug Monitoring. You'll find out if it's still a crisis, which stakeholders need to be involved, and what tools and technology exist that can help address this problem. healthcare, tyler tech, opioid, govtech false full 60 fd0e33e8-242a-414b-bc2c-f11271bf7fff Changes in the Healthcare Environment with Jeff Stocker Healthcare is an important topic because whether you are caring for your own health or that of a friend or loved one, it impacts us all.  This episode is part one of a three part series on healthcare, and this episode looks at the healthcare environment and how it has been impacted by the COVID-19 pandemic.

Our guest today is Jeff Stocker, the Managing Director of Health Ventures here at Tyler.  Jeff has worked with government agencies and healthcare enterprise systems for over a decade to develop health strategies for accountable care organizations, the Foreign Military Studies Office, DoD, VA, and Medicaid agencies.  He is an expert in this space, and if that wasn't enough, also plays the banjo.  

Learn more about Tyler Technologies

Learn more about Healthcare Solutions

 

]]> Mon, 3 Oct 2022 05:00:00 +0000 podcast@tylertech.com (Jeff Stocker, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/changes-in-the-healthcare-environment-with-jeff-stocker-8JOJa_5_ Healthcare is an important topic because whether you are caring for your own health or that of a friend or loved one, it impacts us all.  This episode is part one of a three part series on healthcare, and this episode looks at the healthcare environment and how it has been impacted by the COVID-19 pandemic.

Our guest today is Jeff Stocker, the Managing Director of Health Ventures here at Tyler.  Jeff has worked with government agencies and healthcare enterprise systems for over a decade to develop health strategies for accountable care organizations, the Foreign Military Studies Office, DoD, VA, and Medicaid agencies.  He is an expert in this space, and if that wasn't enough, also plays the banjo.  

Learn more about Tyler Technologies

Learn more about Healthcare Solutions

 

]]> Changes in the Healthcare Environment with Jeff Stocker Jeff Stocker, Jeff Harrell 00:24:19 Healthcare is an important topic because whether you are caring for your own health or that of a friend or loved one, it impacts us all. This episode is part one of a three part series on healthcare, and this episode looks at the healthcare environment and how it has been impacted by the COVID-19 pandemic. Our guest today is Jeff Stocker, the Managing Director of Health Ventures here at Tyler. Jeff has worked with government agencies and healthcare enterprise systems for over a decade to develop health strategies for accountable care organizations, the Foreign Military Studies Office, DoD, VA, and Medicaid agencies. He is an expert in this space, and if that wasn't enough, also plays the banjo. Healthcare is an important topic because whether you are caring for your own health or that of a friend or loved one, it impacts us all. This episode is part one of a three part series on healthcare, and this episode looks at the healthcare environment and how it has been impacted by the COVID-19 pandemic. Our guest today is Jeff Stocker, the Managing Director of Health Ventures here at Tyler. Jeff has worked with government agencies and healthcare enterprise systems for over a decade to develop health strategies for accountable care organizations, the Foreign Military Studies Office, DoD, VA, and Medicaid agencies. He is an expert in this space, and if that wasn't enough, also plays the banjo. opioid epidemic, healthcare, govtech, nic false full 59 68c9d71c-02f2-4267-b08c-69379d3c7dd5 Paw Enforcement: How K9s Help with Cheryl Walsh K9 units add much value to police departments.  From bomb detection to identifying electronic parts, these dogs are versatile and quite amazing.  But how the dogs get identified and placed with departments, and what training is involved?  We answer these questions and more in our conversation with Cheryl Walsh, whose foundation "Sean's K9s" focuses on these very issues.  Find out the history of Sean's K9s and what they do to help K9 units across the country. 

Learn more about Sean's K9s 

Learn more about Tyler Technologies Public Safety solutions 

 

]]> Mon, 19 Sep 2022 05:00:00 +0000 podcast@tylertech.com (Cheryl Walsh, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/paw-enforcement-how-k9s-help-with-cheryl-walsh-wO26W8Lt K9 units add much value to police departments.  From bomb detection to identifying electronic parts, these dogs are versatile and quite amazing.  But how the dogs get identified and placed with departments, and what training is involved?  We answer these questions and more in our conversation with Cheryl Walsh, whose foundation "Sean's K9s" focuses on these very issues.  Find out the history of Sean's K9s and what they do to help K9 units across the country. 

Learn more about Sean's K9s 

Learn more about Tyler Technologies Public Safety solutions 

 

]]> Paw Enforcement: How K9s Help with Cheryl Walsh Cheryl Walsh, Jeff Harrell 00:27:53 K9 units add much value to police departments. From bomb detection to identifying electronic parts, these dogs are versatile and quite amazing. But how the dogs get identified and placed with departments, and what training is involved? We answer these questions and more in our conversation with Cheryl Walsh, whose foundation "Sean's K9s" focuses on these very issues. Find out the history of Sean's K9s and what they do to help K9 units across the country. K9 units add much value to police departments. From bomb detection to identifying electronic parts, these dogs are versatile and quite amazing. But how the dogs get identified and placed with departments, and what training is involved? We answer these questions and more in our conversation with Cheryl Walsh, whose foundation "Sean's K9s" focuses on these very issues. Find out the history of Sean's K9s and what they do to help K9 units across the country. k9 units, tyler tech, seans k9s, tyler public safety false full 58 428d38fb-b64b-426a-8a3a-5b14382bcaca How Mississippi Created a Medical Cannabis Program with Kris Adcock What happens when medical cannabis is approved and a state must quickly move to implement regulations?  Where that’s exactly where Kris Adcock, the Director of the Mississippi medical cannabis program, found herself.  

Kris is with the Mississippi State Department of Health and is an accomplished administrator and proven leader within multiple Mississippi state government systems.  She leveraged her twenty plus years of experience in child welfare and health care administration to help figure this problem out.

You will enjoy this episode as, Alex Valvassori, Tyler’s General Manager for Cannabis Licensing, speaks with Kris to find out exactly what steps she took to address this challenge.  

More about Tyler Technologies 

More about Mississippi Medical Cannabis Program

]]> Mon, 29 Aug 2022 05:00:00 +0000 podcast@tylertech.com (Alex valvassori, kris adcock) https://tylertech-podcast.simplecast.com/episodes/how-mississippi-created-a-medical-cannabis-program-with-kris-adcock-FzkuvpWT What happens when medical cannabis is approved and a state must quickly move to implement regulations?  Where that’s exactly where Kris Adcock, the Director of the Mississippi medical cannabis program, found herself.  

Kris is with the Mississippi State Department of Health and is an accomplished administrator and proven leader within multiple Mississippi state government systems.  She leveraged her twenty plus years of experience in child welfare and health care administration to help figure this problem out.

You will enjoy this episode as, Alex Valvassori, Tyler’s General Manager for Cannabis Licensing, speaks with Kris to find out exactly what steps she took to address this challenge.  

More about Tyler Technologies 

More about Mississippi Medical Cannabis Program

]]> How Mississippi Created a Medical Cannabis Program with Kris Adcock Alex valvassori, kris adcock 00:22:48 What happens when medical cannabis is approved and a state must quickly move to implement regulations? Where that’s exactly where Kris Adcock, the Director of the Mississippi medical cannabis program, found herself. Kris is with the Mississippi State Department of Health and is an accomplished administrator and proven leader within multiple Mississippi state government systems. She leveraged her twenty plus years of experience in child welfare and health care administration to help figure this problem out. You will enjoy this episode as Alex Valvassori, Tyler’s General Manager for Cannabis Licensing, speaks with Kris to find out exactly what steps she took to address this challenge. What happens when medical cannabis is approved and a state must quickly move to implement regulations? Where that’s exactly where Kris Adcock, the Director of the Mississippi medical cannabis program, found herself. Kris is with the Mississippi State Department of Health and is an accomplished administrator and proven leader within multiple Mississippi state government systems. She leveraged her twenty plus years of experience in child welfare and health care administration to help figure this problem out. You will enjoy this episode as Alex Valvassori, Tyler’s General Manager for Cannabis Licensing, speaks with Kris to find out exactly what steps she took to address this challenge. medical marijuana, cannabis, mississippi department of health, medical cannabis, cannabis regulations, tyler tech false full 57 db8e5d4c-45c5-4334-b047-7d776f04ed5b How to Address Recidivism with Silas Deane III Episode 56 looks at the problem of recidivism. What is it? How high is it in the US, how does it compare to other countries, and how can it be addressed? We tackle all those questions and more with Silas Deane III.  Silas is the founder and Director of Tyler Technologies' Community Readiness.  After traveling to over 50 jails across the country, Silas recognized a lack of access to outside resources for incarcerated individuals. This prompted him to look at ways change the incentives of the corrections industry.

Learn more about Tyler Technologies

Connect with Silas Deane III at: silas.deaneiii@tylertech.com

 

 

]]> Mon, 8 Aug 2022 17:00:00 +0000 podcast@tylertech.com (Silas Deane III, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/how-to-address-recidivism-with-silas-deane-iii-DZO_hmdh Episode 56 looks at the problem of recidivism. What is it? How high is it in the US, how does it compare to other countries, and how can it be addressed? We tackle all those questions and more with Silas Deane III.  Silas is the founder and Director of Tyler Technologies' Community Readiness.  After traveling to over 50 jails across the country, Silas recognized a lack of access to outside resources for incarcerated individuals. This prompted him to look at ways change the incentives of the corrections industry.

Learn more about Tyler Technologies

Connect with Silas Deane III at: silas.deaneiii@tylertech.com

 

 

]]> How to Address Recidivism with Silas Deane III Silas Deane III, Jeff Harrell 00:29:06 Episode 56 looks at the problem of recidivism. What is it? How high is it in the US, how does it compare to other countries, and how can it be addressed? We tackle all those questions and more with Silas Deane III. Silas is the founder and Director of Tyler Technologies' Community Readiness. After traveling to over 50 jails across the country, Silas recognized a lack of access to outside resources for incarcerated individuals. This prompted him to look at ways change the incentives of the corrections industry. Episode 56 looks at the problem of recidivism. What is it? How high is it in the US, how does it compare to other countries, and how can it be addressed? We tackle all those questions and more with Silas Deane III. Silas is the founder and Director of Tyler Technologies' Community Readiness. After traveling to over 50 jails across the country, Silas recognized a lack of access to outside resources for incarcerated individuals. This prompted him to look at ways change the incentives of the corrections industry. resident resources, tyler technologies, community readiness, recidivism, vendengine false full 56 5992b562-1f5a-417b-a16a-84fd1e86c31b The Surprising Way Tech Enriches the Outdoors with Influencer Miss Rover With summer in full swing, the number of visitors to shared outdoor spaces such as state parks and campgrounds is just ramping up as families rush to get vacations in before the return of fall and the subsequent return of the school year. In this episode, we learn tips for planning those outdoor adventures from Melissa Miller, an outdoors enthusiast and influencer known as “Miss Rover,” who uses technology in the form of Tyler’s NIC Outdoor + US eDirect, for campground and outdoor recreation management.

Also in this episode, Rikki Ragland, Media Relations Manager for Tyler Technology, talks with Miss Rover about the importance of equity and inclusion in outdoor recreation, how the State of California recently launched innovative programs to help make outdoor recreation more accessible, and how technology plays a role in Miss Rover’s personal outdoor adventures. Enjoy Rikki’s conversation with Miss Rover.

Learn more about Tyler Technologies

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]]> Mon, 11 Jul 2022 05:00:00 +0000 podcast@tylertech.com (Melissa Miller, Miss Rover, Rikki Ragland, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/the-surprising-way-tech-enriches-the-outdoors-with-influencer-miss-rover-1kWQteFG With summer in full swing, the number of visitors to shared outdoor spaces such as state parks and campgrounds is just ramping up as families rush to get vacations in before the return of fall and the subsequent return of the school year. In this episode, we learn tips for planning those outdoor adventures from Melissa Miller, an outdoors enthusiast and influencer known as “Miss Rover,” who uses technology in the form of Tyler’s NIC Outdoor + US eDirect, for campground and outdoor recreation management.

Also in this episode, Rikki Ragland, Media Relations Manager for Tyler Technology, talks with Miss Rover about the importance of equity and inclusion in outdoor recreation, how the State of California recently launched innovative programs to help make outdoor recreation more accessible, and how technology plays a role in Miss Rover’s personal outdoor adventures. Enjoy Rikki’s conversation with Miss Rover.

Learn more about Tyler Technologies

Learn more about NIC

Find out more about US eDirect

Subscribe to the Tyler Tech Podcast

]]> The Surprising Way Tech Enriches the Outdoors with Influencer Miss Rover Melissa Miller, Miss Rover, Rikki Ragland, Jeff Harrell 00:20:10 With summer in full swing, the number of visitors to shared outdoor spaces such as state parks and campgrounds is just ramping up as families rush to get vacations in before the return of fall and the subsequent return of the school year. In this episode, we learn tips for planning those outdoor adventures from Melissa Miller, an outdoors enthusiast and influencer known as “Miss Rover,” who uses technology in the form of Tyler’s NIC Outdoor + US eDirect, for campground and outdoor recreation management. In this episode, Rikki Ragland, Media Relations Manager for Tyler Technology, talks with Miss Rover about the importance of equity and inclusion in outdoor recreation, how the State of California recently launched innovative programs to help make outdoor recreation more accessible, and how technology plays a role in Miss Rover’s personal outdoor adventures. Enjoy Rikki’s conversation with Miss Rover. With summer in full swing, the number of visitors to shared outdoor spaces such as state parks and campgrounds is just ramping up as families rush to get vacations in before the return of fall and the subsequent return of the school year. In this episode, we learn tips for planning those outdoor adventures from Melissa Miller, an outdoors enthusiast and influencer known as “Miss Rover,” who uses technology in the form of Tyler’s NIC Outdoor + US eDirect, for campground and outdoor recreation management. In this episode, Rikki Ragland, Media Relations Manager for Tyler Technology, talks with Miss Rover about the importance of equity and inclusion in outdoor recreation, how the State of California recently launched innovative programs to help make outdoor recreation more accessible, and how technology plays a role in Miss Rover’s personal outdoor adventures. Enjoy Rikki’s conversation with Miss Rover. outdoor tech, tyler technologies, outdoor accessibility, us edirect, nic false full 55 fa64d09c-dd91-4356-9297-7125dd306faf How to Improve the Jury Summons Process with Scott Kerr Have you received a jury summons in the mail and suddenly your shoulders drop?  Your friends say “well, I hope you don’t get selected”.  Trial by jury is an important part of our society but the experience can often be one we try to avoid.

In Episode 53 of the Tyler Tech Podcast, we talk with Scott Kerr and discuss how local government can improve this experience.  Scott is the General Manager of Tyler Technologies’ Jury Solutions business unit. The business specializes in developing software products and services that help courts streamline and improve the jury process. Over a 30-year career, Scott and his team have built and implemented jury management systems all over the world.

Learn more about Tyler Jury Service and Management

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]]> Mon, 30 May 2022 05:00:00 +0000 podcast@tylertech.com (Jeff Harrell, Scott Kerr) https://tylertech-podcast.simplecast.com/episodes/how-to-improve-the-jury-summons-process-with-scott-kerr-03OqtrdE Have you received a jury summons in the mail and suddenly your shoulders drop?  Your friends say “well, I hope you don’t get selected”.  Trial by jury is an important part of our society but the experience can often be one we try to avoid.

In Episode 53 of the Tyler Tech Podcast, we talk with Scott Kerr and discuss how local government can improve this experience.  Scott is the General Manager of Tyler Technologies’ Jury Solutions business unit. The business specializes in developing software products and services that help courts streamline and improve the jury process. Over a 30-year career, Scott and his team have built and implemented jury management systems all over the world.

Learn more about Tyler Jury Service and Management

Learn more about Tyler Technologies

]]> How to Improve the Jury Summons Process with Scott Kerr Jeff Harrell, Scott Kerr 00:31:18 Have you received a jury summons in the mail and suddenly your shoulders drop? Your friends say “well, I hope you don’t get selected”. Trial by jury is an important part of our society but the experience can often be one we try to avoid. In Episode 53 of the Tyler Tech Podcast, we talk with Scott Kerr and discuss how local government can improve this experience. Scott is the General Manager of Tyler Technologies’ Jury Solutions business unit. The business specializes in developing software products and services that help courts streamline and improve the jury process. Over a 30-year career, Scott and his team have built and implemented jury management systems all over the world. Have you received a jury summons in the mail and suddenly your shoulders drop? Your friends say “well, I hope you don’t get selected”. Trial by jury is an important part of our society but the experience can often be one we try to avoid. In Episode 53 of the Tyler Tech Podcast, we talk with Scott Kerr and discuss how local government can improve this experience. Scott is the General Manager of Tyler Technologies’ Jury Solutions business unit. The business specializes in developing software products and services that help courts streamline and improve the jury process. Over a 30-year career, Scott and his team have built and implemented jury management systems all over the world. tyler jury management, government technology, tyler tech, online jury selection false full 53 8904b56f-c21d-4782-8382-d7b8723caaf2 The Latest on Cannabis Regulations with CANNRA's Andrew Brisbo and Gillian Schauer Back on episode 40 of the Tyler Tech podcast, Alex Valvassori, the General Manager for Cannabis Licensing at Tyler Technologies hosted an episode looking into how Missouri handled medical marijuana licensing.

Alex is back today to speak with Andrew Brisbo and Gillian Schauer of the Cannabis Regulators Association (or CANNRA) about the quickly-rising and important topic of Cannabis regulation.  

Andrew was appointed by Michigan Governor Gretchen Whitmer to lead Michigan’s Cannabis Regulatory Agency (CRA) in April 2019. The CRA oversees the medical and adult-use marijuana industries, regulates hemp-derived products, and runs the state’s medical marijuana registry card program.  Andrew is also active in the Cannabis Regulators Association (CANNRA), a national organization of more than 40 US state and territorial regulatory agencies that provides policy makers and regulatory agencies with the resources to make informed decisions when considering how to approach the legalization and regulation of cannabis. He currently serves as CANNRA’s president, having been elected to the role in 2021.

Gillian Schauer is the Executive Director of CANNRA, Dr. Schauer has worked in public health and drug policy for nearly two decades and has a decade of experience working with federal and state agencies on cannabis policy, data monitoring, and research translation. Dr. Schauer is also an affiliate Research Scientist with the Addictions, Drug & Alcohol Institute at the University of Washington. She has more than 70 peer-reviewed research publications on cannabis, tobacco, and other substances. She has a PhD in Behavioral Science from Emory University, a Master of Public Health from University of Washington, and a Bachelor of Science from Northwestern University.

In this episode, you'll learn why CANNRA was formed, what work they do, and why it is important as the need for cannabis regulation rises. 

Learn more about Tyler Technologies

Learn more about CANNRA

 

 

]]> Mon, 16 May 2022 05:00:00 +0000 podcast@tylertech.com (Gillian Schauer, Andrew Brisbo, Andrew valvassori) https://tylertech-podcast.simplecast.com/episodes/the-latest-in-cannabis-regulations-with-cannras-andrew-brisbo-and-gillian-schauer-nBlurvFl Back on episode 40 of the Tyler Tech podcast, Alex Valvassori, the General Manager for Cannabis Licensing at Tyler Technologies hosted an episode looking into how Missouri handled medical marijuana licensing.

Alex is back today to speak with Andrew Brisbo and Gillian Schauer of the Cannabis Regulators Association (or CANNRA) about the quickly-rising and important topic of Cannabis regulation.  

Andrew was appointed by Michigan Governor Gretchen Whitmer to lead Michigan’s Cannabis Regulatory Agency (CRA) in April 2019. The CRA oversees the medical and adult-use marijuana industries, regulates hemp-derived products, and runs the state’s medical marijuana registry card program.  Andrew is also active in the Cannabis Regulators Association (CANNRA), a national organization of more than 40 US state and territorial regulatory agencies that provides policy makers and regulatory agencies with the resources to make informed decisions when considering how to approach the legalization and regulation of cannabis. He currently serves as CANNRA’s president, having been elected to the role in 2021.

Gillian Schauer is the Executive Director of CANNRA, Dr. Schauer has worked in public health and drug policy for nearly two decades and has a decade of experience working with federal and state agencies on cannabis policy, data monitoring, and research translation. Dr. Schauer is also an affiliate Research Scientist with the Addictions, Drug & Alcohol Institute at the University of Washington. She has more than 70 peer-reviewed research publications on cannabis, tobacco, and other substances. She has a PhD in Behavioral Science from Emory University, a Master of Public Health from University of Washington, and a Bachelor of Science from Northwestern University.

In this episode, you'll learn why CANNRA was formed, what work they do, and why it is important as the need for cannabis regulation rises. 

Learn more about Tyler Technologies

Learn more about CANNRA

 

 

]]> The Latest on Cannabis Regulations with CANNRA's Andrew Brisbo and Gillian Schauer Gillian Schauer, Andrew Brisbo, Andrew valvassori 00:40:46 Back on episode 40 of the Tyler Tech podcast, Alex Valvassori, the General Manager for Cannabis Licensing at Tyler Technologies hosted an episode looking into how Missouri handled medical marijuana licensing. Alex is back today to speak with Andrew Brisbo and Gillian Schauer of the Cannabis Regulators Association (or CANNRA) about the quickly-rising and important topic of Cannabis regulation. Andrew was appointed by Michigan Governor Gretchen Whitmer to lead Michigan’s Cannabis Regulatory Agency (CRA) in April 2019. The CRA oversees the medical and adult-use marijuana industries, regulates hemp-derived products, and runs the state’s medical marijuana registry card program. Andrew is also active in the Cannabis Regulators Association (CANNRA), a national organization of more than 40 US state and territorial regulatory agencies that provides policy makers and regulatory agencies with the resources to make informed decisions when considering how to approach the legalization and regulation of cannabis. He currently serves as CANNRA’s president, having been elected to the role in 2021. Gillian Schauer is the Executive Director of CANNRA, Dr. Schauer has worked in public health and drug policy for nearly two decades and has a decade of experience working with federal and state agencies on cannabis policy, data monitoring, and research translation. Dr. Schauer is also an affiliate Research Scientist with the Addictions, Drug & Alcohol Institute at the University of Washington. She has more than 70 peer-reviewed research publications on cannabis, tobacco, and other substances. She has a PhD in Behavioral Science from Emory University, a Master of Public Health from University of Washington, and a Bachelor of Science from Northwestern University. In this episode, you'll learn why CANNRA was formed, what work they do, and why it is important as the need for cannabis regulation rises. Back on episode 40 of the Tyler Tech podcast, Alex Valvassori, the General Manager for Cannabis Licensing at Tyler Technologies hosted an episode looking into how Missouri handled medical marijuana licensing. Alex is back today to speak with Andrew Brisbo and Gillian Schauer of the Cannabis Regulators Association (or CANNRA) about the quickly-rising and important topic of Cannabis regulation. Andrew was appointed by Michigan Governor Gretchen Whitmer to lead Michigan’s Cannabis Regulatory Agency (CRA) in April 2019. The CRA oversees the medical and adult-use marijuana industries, regulates hemp-derived products, and runs the state’s medical marijuana registry card program. Andrew is also active in the Cannabis Regulators Association (CANNRA), a national organization of more than 40 US state and territorial regulatory agencies that provides policy makers and regulatory agencies with the resources to make informed decisions when considering how to approach the legalization and regulation of cannabis. He currently serves as CANNRA’s president, having been elected to the role in 2021. Gillian Schauer is the Executive Director of CANNRA, Dr. Schauer has worked in public health and drug policy for nearly two decades and has a decade of experience working with federal and state agencies on cannabis policy, data monitoring, and research translation. Dr. Schauer is also an affiliate Research Scientist with the Addictions, Drug & Alcohol Institute at the University of Washington. She has more than 70 peer-reviewed research publications on cannabis, tobacco, and other substances. She has a PhD in Behavioral Science from Emory University, a Master of Public Health from University of Washington, and a Bachelor of Science from Northwestern University. In this episode, you'll learn why CANNRA was formed, what work they do, and why it is important as the need for cannabis regulation rises. cannabis, cannra, cannabis regulations, tyler tech false full 52 620d0f24-1219-4a49-b2a6-06aca1431288 What to Know About Cloud Adoption with Russell Gainford "Cloud" gets thrown around as something we are moving towards, but you may be surprised how prevalent it has become in everyday life.  Russell Gainford, VP of Cloud Strategy and Operations at Tyler Technologies, joins host Jeff Harrell to discuss cloud adoption and the many ways the cloud benefits people both personally and professionally. Russell also shares how public sector leaders can make the most of the opportunities the cloud brings their jurisdictions.

Learn more about Tyler Technologies

Learn more about Tyler Cybersecurity

]]> Mon, 25 Apr 2022 05:00:00 +0000 podcast@tylertech.com (Russell Gainford, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/what-to-know-about-cloud-adoption-with-russell-gainford-oB7GJuwe "Cloud" gets thrown around as something we are moving towards, but you may be surprised how prevalent it has become in everyday life.  Russell Gainford, VP of Cloud Strategy and Operations at Tyler Technologies, joins host Jeff Harrell to discuss cloud adoption and the many ways the cloud benefits people both personally and professionally. Russell also shares how public sector leaders can make the most of the opportunities the cloud brings their jurisdictions.

Learn more about Tyler Technologies

Learn more about Tyler Cybersecurity

]]> What to Know About Cloud Adoption with Russell Gainford Russell Gainford, Jeff Harrell 00:19:37 "Cloud" gets thrown around as something we are moving towards, but you may be surprised how prevalent it has become in everyday life. Russell Gainford, VP of Cloud Strategy and Operations at Tyler Technologies, joins host Jeff Harrell to discuss cloud adoption and the many ways the cloud benefits people both personally and professionally. Russell also shares how public sector leaders can make the most of the opportunities the cloud brings their jurisdictions. "Cloud" gets thrown around as something we are moving towards, but you may be surprised how prevalent it has become in everyday life. Russell Gainford, VP of Cloud Strategy and Operations at Tyler Technologies, joins host Jeff Harrell to discuss cloud adoption and the many ways the cloud benefits people both personally and professionally. Russell also shares how public sector leaders can make the most of the opportunities the cloud brings their jurisdictions. the cloud, cloud adoption, tyler tech, cloud, cybersecurity, tyler tech podcast false full 51 c9357c03-b48c-456d-98bf-192ff75dd2db Leading Change: Women in Cybersecurity with Danelle Daley Cybersecurity is a fast-paced, important industry with few women leaders. As we celebrate our 50th episode, we sit down with Danelle Daley, a trailblazer who is transforming this growing field. Danelle is the Vice President and General Manager of Tyler's Cybersecurity division. Guest host, Rikki Ragland, and Danelle dive into why there aren’t a lot of women in cybersecurity, and discuss how a shift is occurring that could change the landscape of cybersecurity leadership in the future.

Find out more about Tyler Tech Cybersecurity

Find out more about Tyler Technologies

]]> Mon, 11 Apr 2022 14:00:00 +0000 podcast@tylertech.com (Tyler Technologies) https://tylertech-podcast.simplecast.com/episodes/leading-change-women-in-cybersecurity-with-danelle-daley-DUPlCjTx Cybersecurity is a fast-paced, important industry with few women leaders. As we celebrate our 50th episode, we sit down with Danelle Daley, a trailblazer who is transforming this growing field. Danelle is the Vice President and General Manager of Tyler's Cybersecurity division. Guest host, Rikki Ragland, and Danelle dive into why there aren’t a lot of women in cybersecurity, and discuss how a shift is occurring that could change the landscape of cybersecurity leadership in the future.

Find out more about Tyler Tech Cybersecurity

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]]> Leading Change: Women in Cybersecurity with Danelle Daley Tyler Technologies 00:20:36 Cybersecurity is a fast-paced, important industry with few women leaders. As we celebrate our 50th episode, we sit down with Danelle Daley, a trailblazer who is transforming this growing field. Danelle is the Vice President and General Manager of Tyler's Cybersecurity division. Guest host, Rikki Ragland, and Danelle dive into why there aren’t a lot of women in cybersecurity, and discuss how a shift is occurring that could change the landscape of cybersecurity leadership in the future. Cybersecurity is a fast-paced, important industry with few women leaders. As we celebrate our 50th episode, we sit down with Danelle Daley, a trailblazer who is transforming this growing field. Danelle is the Vice President and General Manager of Tyler's Cybersecurity division. Guest host, Rikki Ragland, and Danelle dive into why there aren’t a lot of women in cybersecurity, and discuss how a shift is occurring that could change the landscape of cybersecurity leadership in the future. false full 50 1fbbf454-350c-4837-aa45-42cfa5ff5341 Reaching GenZ Using Social Media with Heather Daniels More than half of Generation Z say they prefer to receive information from government via social media.  Heather Daniels, Sr. Social Media Specialist at Tyler Technologies, joins the podcast to talk about why this is true, and what government agencies can do to better reach this very important generation.

Get the GenResearch here 

Learn more about Tyler Technologies 

Connect with Heather Daniels

Connect with Jeff Harrell

]]> Mon, 7 Mar 2022 06:00:00 +0000 podcast@tylertech.com (Heather Daniels, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/reaching-genz-using-social-media-with-heather-daniels-QgJuazxE More than half of Generation Z say they prefer to receive information from government via social media.  Heather Daniels, Sr. Social Media Specialist at Tyler Technologies, joins the podcast to talk about why this is true, and what government agencies can do to better reach this very important generation.

Get the GenResearch here 

Learn more about Tyler Technologies 

Connect with Heather Daniels

Connect with Jeff Harrell

]]> Reaching GenZ Using Social Media with Heather Daniels Heather Daniels, Jeff Harrell 00:20:43 More than half of Generation Z say they prefer to receive information from government via social media. Heather Daniels, Sr. Social Media Specialist at Tyler Technologies, joins the podcast to talk about why this is true, and what government agencies can do to better reach this very important generation. More than half of Generation Z say they prefer to receive information from government via social media. Heather Daniels, Sr. Social Media Specialist at Tyler Technologies, joins the podcast to talk about why this is true, and what government agencies can do to better reach this very important generation. genresearch, genz, govtech, tylertech false full 49 b876ed8a-d5e2-4e8c-aca5-ebc35d303c79 4 Key Public Sector Themes for 2022 with Meredith Trimble As we move deeper into 2022, we want to share the key themes in the public sector we'll be talking about.  From our Tyler Tech Resource Center on Tylertech.com, to our Tyler Tech Podcast, these are themes impacting the public sector.  To uncover these, the Tyler Tech Editorial Manager, Meredith Trimble, joins the podcast.  She reveals each one, and goes into depth with relevant examples to illustrate why these are so important today.  

Find out more about Tyler Technologies

Check out the Tyler Tech Resource Center

]]> Mon, 21 Feb 2022 06:00:00 +0000 podcast@tylertech.com (Meredith Trimble, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/4-key-public-sector-themes-for-2022-with-meredith-trimble-k69zeZTA As we move deeper into 2022, we want to share the key themes in the public sector we'll be talking about.  From our Tyler Tech Resource Center on Tylertech.com, to our Tyler Tech Podcast, these are themes impacting the public sector.  To uncover these, the Tyler Tech Editorial Manager, Meredith Trimble, joins the podcast.  She reveals each one, and goes into depth with relevant examples to illustrate why these are so important today.  

Find out more about Tyler Technologies

Check out the Tyler Tech Resource Center

]]> 4 Key Public Sector Themes for 2022 with Meredith Trimble Meredith Trimble, Jeff Harrell 00:24:13 As we move deeper into 2022, we want to share the key themes in the public sector we'll be talking about. From our Tyler Tech Resource Center on Tylertech.com, to our Tyler Tech Podcast, these are themes impacting the public sector. To uncover these, the Tyler Tech Editorial Manager, Meredith Trimble, joins the podcast. She reveals each one, and goes into depth with relevant examples to illustrate why these are so important today. As we move deeper into 2022, we want to share the key themes in the public sector we'll be talking about. From our Tyler Tech Resource Center on Tylertech.com, to our Tyler Tech Podcast, these are themes impacting the public sector. To uncover these, the Tyler Tech Editorial Manager, Meredith Trimble, joins the podcast. She reveals each one, and goes into depth with relevant examples to illustrate why these are so important today. citizen experience, building resiliency, tyler tech, cybersecurity, doing more with less, tyler tech podcast false full 48 a496e04f-6643-4c1c-ae18-c54fcf7b54f9 2022 Cyber Security Trends with Jim Macisso On January 10th, a blog was posted on the Tyler Tech Resource Center from Seb Guerierro entitled, 2021/22 Cyberattack Trends & Projections. Episode 47 of the Tyler Tech Podcast is a companion piece to that blog post, and we’ll be further discussing Cyber Security Trends with Jim Macisso.  Jim is a Certified Information Security Manager and Account Executive with Tyler Technologies Cybersecurity Solutions team.  

From banking institutions and healthcare systems to local and state governments, Jim has been assisting a diverse array of clients in the public and private sector for nearly a decade to improve the overall effectiveness of their cybersecurity programs.

We’ll dive into the lastest in the ever changing landscape of Cyber security – things like the latest methods and how ready most organizations are for cybrer attacks so that you have the very latest information on the topic.

The checklist of items to help you be more cyber aware:

  • Multifactor Authentication – Mandate a multifactor solution across the enterprise.  Especially for staff that hold elevated access levels, public-facing employee services, and cloud-based portals.
  • Invest in a threat detection solution - Interactive attacks these days are designed to bypass automated monitoring and means of detection. Our Managed Detection & Response solution, provides 24/7 analyst surveillance, combined with artificial intelligence and machine learning to detect and prevent sophisticated or persistent attacks.
  • Make sure your cybersecurity policies & procedures are kept up to date.
  • Test your plans regularly
  • Conduct Vulnerability Scanning
  • Work to establish a cybersecurity-driven culture - Just as technology is critical in the fight to detect & stop intrusions… education & the action of end users plays a critical role in effective cybersecurity practices.
  • Train and test your employees… and then train again.  Remember, best-in-practice cybersecurity behaviors can be the difference between a close call and a full-blown incident.

A direct link to the 2021/22 Cyberattack Trends & Projections blog

For more information go to Tyler Technologies 

Find the Tyler Tech Resource Center here 

]]> Mon, 7 Feb 2022 06:00:00 +0000 podcast@tylertech.com (Jim macisso, Jeff harrell, seb guerriero) https://tylertech-podcast.simplecast.com/episodes/2022-cyber-security-trends-with-jim-macisso-FUSwZ1G8 On January 10th, a blog was posted on the Tyler Tech Resource Center from Seb Guerierro entitled, 2021/22 Cyberattack Trends & Projections. Episode 47 of the Tyler Tech Podcast is a companion piece to that blog post, and we’ll be further discussing Cyber Security Trends with Jim Macisso.  Jim is a Certified Information Security Manager and Account Executive with Tyler Technologies Cybersecurity Solutions team.  

From banking institutions and healthcare systems to local and state governments, Jim has been assisting a diverse array of clients in the public and private sector for nearly a decade to improve the overall effectiveness of their cybersecurity programs.

We’ll dive into the lastest in the ever changing landscape of Cyber security – things like the latest methods and how ready most organizations are for cybrer attacks so that you have the very latest information on the topic.

The checklist of items to help you be more cyber aware:

  • Multifactor Authentication – Mandate a multifactor solution across the enterprise.  Especially for staff that hold elevated access levels, public-facing employee services, and cloud-based portals.
  • Invest in a threat detection solution - Interactive attacks these days are designed to bypass automated monitoring and means of detection. Our Managed Detection & Response solution, provides 24/7 analyst surveillance, combined with artificial intelligence and machine learning to detect and prevent sophisticated or persistent attacks.
  • Make sure your cybersecurity policies & procedures are kept up to date.
  • Test your plans regularly
  • Conduct Vulnerability Scanning
  • Work to establish a cybersecurity-driven culture - Just as technology is critical in the fight to detect & stop intrusions… education & the action of end users plays a critical role in effective cybersecurity practices.
  • Train and test your employees… and then train again.  Remember, best-in-practice cybersecurity behaviors can be the difference between a close call and a full-blown incident.

A direct link to the 2021/22 Cyberattack Trends & Projections blog

For more information go to Tyler Technologies 

Find the Tyler Tech Resource Center here 

]]> 2022 Cyber Security Trends with Jim Macisso Jim macisso, Jeff harrell, seb guerriero 00:20:34 On January 10th, a blog was posted on the Tyler Tech Resource Center from Seb Guerierro entitled, 2021/22 Cyberattack Trends & Projections. Episode 47 of the Tyler Tech Podcast is a companion piece to that blog post, and we’ll be further discussing Cyber Security Trends with Jim Macisso. Jim is a Certified Information Security Manager and Account Executive with Tyler Technologies Cybersecurity Solutions team. From banking institutions and healthcare systems to local and state governments, Jim has been assisting a diverse array of clients in the public and private sector for nearly a decade to improve the overall effectiveness of their cybersecurity programs. We’ll dive into the lastest in the ever changing landscape of Cyber security – things like the latest methods and how ready most organizations are for cybrer attacks so that you have the very latest information on the topic. On January 10th, a blog was posted on the Tyler Tech Resource Center from Seb Guerierro entitled, 2021/22 Cyberattack Trends & Projections. Episode 47 of the Tyler Tech Podcast is a companion piece to that blog post, and we’ll be further discussing Cyber Security Trends with Jim Macisso. Jim is a Certified Information Security Manager and Account Executive with Tyler Technologies Cybersecurity Solutions team. From banking institutions and healthcare systems to local and state governments, Jim has been assisting a diverse array of clients in the public and private sector for nearly a decade to improve the overall effectiveness of their cybersecurity programs. We’ll dive into the lastest in the ever changing landscape of Cyber security – things like the latest methods and how ready most organizations are for cybrer attacks so that you have the very latest information on the topic. public sector, tyler technologies, cyber security false full 47 ba2b4da9-9223-4416-8345-33a10c53ecea Tools for Addressing the School Bus Driver Shortage with Alfred Karam Worker shortages have impacted many different industries including school transportation.  In this episode entitled, Tools for Addressing the School Bus Driver Shortage, we speak with Alfred Karam.  Alfred is the Director of Transportation for the Shenendehowa Central School district.  He is an experienced, award-winning Director Of Transportation with a rich history in the transportation, trucking, and railroad industry. He is skilled in negotiation, operations management, freight, coaching, and government.

His achievements include:

  • New York Association for Pupil Transportation Art Shock Award winner - 2011
  • School Bus Fleet Magazine Administrator of the Year winner - 2013
  • National Association for Pupil Transportation Larson Quality Award winner – 2017
  • And served our country as a Marine for 25 years with Transportation and Logistics as his specialty.

In this episode Kim Martin, one of Tyler Tech school transportation experts, speaks with Alfred to share how he has addressed driver shortages while maintaining the highest level of safety and service for all students at Shen.

Learn more about Tyler Technologies here 

 

 

]]> Mon, 24 Jan 2022 12:49:35 +0000 podcast@tylertech.com (Alfred karam, Jeff harrell, Kim Martin) https://tylertech-podcast.simplecast.com/episodes/tools-for-addressing-the-school-bus-driver-shortage-with-alfred-karam-JbeIC0t5 Worker shortages have impacted many different industries including school transportation.  In this episode entitled, Tools for Addressing the School Bus Driver Shortage, we speak with Alfred Karam.  Alfred is the Director of Transportation for the Shenendehowa Central School district.  He is an experienced, award-winning Director Of Transportation with a rich history in the transportation, trucking, and railroad industry. He is skilled in negotiation, operations management, freight, coaching, and government.

His achievements include:

  • New York Association for Pupil Transportation Art Shock Award winner - 2011
  • School Bus Fleet Magazine Administrator of the Year winner - 2013
  • National Association for Pupil Transportation Larson Quality Award winner – 2017
  • And served our country as a Marine for 25 years with Transportation and Logistics as his specialty.

In this episode Kim Martin, one of Tyler Tech school transportation experts, speaks with Alfred to share how he has addressed driver shortages while maintaining the highest level of safety and service for all students at Shen.

Learn more about Tyler Technologies here 

 

 

]]> Tools for Addressing the School Bus Driver Shortage with Alfred Karam Alfred karam, Jeff harrell, Kim Martin 00:29:57 Worker shortages have impacted many different industries including school transportation. In this episode entitled, Tools for Addressing the School Bus Driver Shortage, we speak with Alfred Karam. Alfred is the Director of Transportation for the Shenendehowa Central School district. He is an experienced, award-winning Director Of Transportation with a rich history in the transportation, trucking, and railroad industry. He is skilled in negotiation, operations management, freight, coaching, and government. His achievements include: New York Association for Pupil Transportation Art Shock Award winner - 2011 School Bus Fleet Magazine Administrator of the Year winner - 2013 National Association for Pupil Transportation Larson Quality Award winner – 2017 And served our country as a Marine for 25 years with Transportation and Logistics as his specialty. In this episode Kim Martin, one of Tyler Tech school transportation experts, speaks with Alfred to share how he has addressed driver shortages while maintaining the highest level of safety and service for all students at Shen. Worker shortages have impacted many different industries including school transportation. In this episode entitled, Tools for Addressing the School Bus Driver Shortage, we speak with Alfred Karam. Alfred is the Director of Transportation for the Shenendehowa Central School district. He is an experienced, award-winning Director Of Transportation with a rich history in the transportation, trucking, and railroad industry. He is skilled in negotiation, operations management, freight, coaching, and government. His achievements include: New York Association for Pupil Transportation Art Shock Award winner - 2011 School Bus Fleet Magazine Administrator of the Year winner - 2013 National Association for Pupil Transportation Larson Quality Award winner – 2017 And served our country as a Marine for 25 years with Transportation and Logistics as his specialty. In this episode Kim Martin, one of Tyler Tech school transportation experts, speaks with Alfred to share how he has addressed driver shortages while maintaining the highest level of safety and service for all students at Shen. alfred karam, k12, kim martin, tyler technologies, tyler drive, school transportation false full 46 32336a70-d41f-4597-af6b-af747c953d77 5 Reasons Why Training & Education is Critical for your Success with Wendy Steiner Often we make investments in a new software solutions and jump right into using it before we really know how to maximize its effectiveness.  Today on the Tyler Tech Podcast, Wendy Steiner, Tyler's Director of Training and Education, shares with us the 5 Reasons Why Training and Education is critical for your success.  They are:

  1. Maximizes your investment
  2. Improves productivity
  3. Elevates job satisfaction
  4. Saves your department money
  5. Creates more well-rounded employees

Get more information at Tyler Tech

Learn more about Tyler Connect 2022

Learn more about Tyler Community

]]> Mon, 10 Jan 2022 06:00:00 +0000 podcast@tylertech.com (Wendy Steiner, Jeff harrell) https://tylertech-podcast.simplecast.com/episodes/5-reasons-why-training-education-is-critical-for-your-success-with-wendy-steiner-O52Bv6RP Often we make investments in a new software solutions and jump right into using it before we really know how to maximize its effectiveness.  Today on the Tyler Tech Podcast, Wendy Steiner, Tyler's Director of Training and Education, shares with us the 5 Reasons Why Training and Education is critical for your success.  They are:

  1. Maximizes your investment
  2. Improves productivity
  3. Elevates job satisfaction
  4. Saves your department money
  5. Creates more well-rounded employees

Get more information at Tyler Tech

Learn more about Tyler Connect 2022

Learn more about Tyler Community

]]> 5 Reasons Why Training & Education is Critical for your Success with Wendy Steiner Wendy Steiner, Jeff harrell 00:17:31 Often we make investments in a new software solutions and jump right into using it before we really know how to use it. Today on the Tyler Tech Podcast, Wendy Steiner, Tyler's Director of Training and Education, shares with us the 5 Reasons Why Training and Education is critical for your success. She also shares some of the resources available to help you maximize your investment in your software solution. Often we make investments in a new software solutions and jump right into using it before we really know how to use it. Today on the Tyler Tech Podcast, Wendy Steiner, Tyler's Director of Training and Education, shares with us the 5 Reasons Why Training and Education is critical for your success. She also shares some of the resources available to help you maximize your investment in your software solution. tyler connect, tyler u, training, tyler community, eduction false full 45 ca1820bf-7d80-450f-be32-18216fad61f0 Best of The Tyler Tech Podcast 2021 Now that we have reached the end of 2021 and year one and a half of this podcast, we give you highlights from some of the best podcast episodes of 2021.  

The first is Episode 23 entitled 5 Key Public Sector Themes for 2021
In this episode, Meredith Trimble, Tyler Technologies’ editorial content manager, discusses how Tyler’s clients innovated in each of these five areas in scalable ways, even during the most challenging circumstances.  She Finds inspirationin the stories illustrating the year’s top public sector themes.  Here’s a little taste from Episode 23.

The next is Episode 25, called 5 Reasons to Use American Rescue Plan Funds to Support Data Infrastructure
with Tyler Kleykamp, director of the State Data Officers Network and fellow at Georgetown’s Beeck Center for Social Impact + Innovation, Tyler joined the podcast to discuss specific reasons why governments should use federal relief funds now to support data infrastructure. 

Now up is Mark Funkhouser.  Mark joined Jeff to talk about 5 Ways to Not Waste Stimulus Funds With Mark Funkhouser on Episode 26. Funkhouser’s key tips included investing in projects that may have significant upfront cost but will reduce future operating expenses, thinking beyond jurisdictional borders to pool resources for larger impact, and investing in cybersecurity to decrease risk.

Next we switch to school transportation and Episode 34.  Tyler Technologies’ Kim Rentner, who is a thought leader in the school transportation space, interview Dr. Linda Bluth in an episode entitled, Transporting Students With Special Needs
Dr. Linda Bluth is with the Maryland State Department of Education, Division of Special Education/Early Intervention Services, and past-president, National Association for Pupil Transportation. Dr. Bluth details for listeners how alternative modes of transportation are important as districts consider the needs of students, parents, drivers, and communities at large and provides expert tips on how to articulate the benefits of alternative modes of transportation to stakeholders including parents.  

Next up is Episode 35 which focuses on Connecticut’s Data-Driven Approach to Back to School.  Tyler Tech podcast guest host Beth Amann interviews Pauline Zaldonis, a key member of the Connecticut Open Data team, to discuss data-driven work in the state of Connecticut. Zaldonis covers the basics of her state’s Open Data Portal as well as the success of cross-agency partnerships continuing to empower residents with the important public health information they need. 

Our final highlight in the Best of is Episode 36 which focuses on the  Benefits of the Cloud in the Public Sector Why is everyone talking about the cloud? The coronavirus pandemic accelerated new technology adoption as well as moves to the cloud for many public sector agencies, and even Tyler itself, which accelerated cloud development for some of its products. In this episode, Russell Gainford, Tyler’s vice president, cloud strategy & operations, provides an insider look at Tyler’s own cloud journey as well as specific reasons why public sector leaders should care about the cloud and how they can ensure their jurisdiction’s security, agility, and sustainability through cloud-enabled solutions.

Find out more about Tyler Technology

]]> Mon, 27 Dec 2021 06:00:00 +0000 podcast@tylertech.com (Jeff harrell, mark funkhouser, Beth amann, linda bluth, Kim rentner, pauline zaldonis, Tyler kleykamp, Russell gainford, Meredith trimble) https://tylertech-podcast.simplecast.com/episodes/best-of-the-tyler-tech-podcast-2021-qF4wrPaT Now that we have reached the end of 2021 and year one and a half of this podcast, we give you highlights from some of the best podcast episodes of 2021.  

The first is Episode 23 entitled 5 Key Public Sector Themes for 2021
In this episode, Meredith Trimble, Tyler Technologies’ editorial content manager, discusses how Tyler’s clients innovated in each of these five areas in scalable ways, even during the most challenging circumstances.  She Finds inspirationin the stories illustrating the year’s top public sector themes.  Here’s a little taste from Episode 23.

The next is Episode 25, called 5 Reasons to Use American Rescue Plan Funds to Support Data Infrastructure
with Tyler Kleykamp, director of the State Data Officers Network and fellow at Georgetown’s Beeck Center for Social Impact + Innovation, Tyler joined the podcast to discuss specific reasons why governments should use federal relief funds now to support data infrastructure. 

Now up is Mark Funkhouser.  Mark joined Jeff to talk about 5 Ways to Not Waste Stimulus Funds With Mark Funkhouser on Episode 26. Funkhouser’s key tips included investing in projects that may have significant upfront cost but will reduce future operating expenses, thinking beyond jurisdictional borders to pool resources for larger impact, and investing in cybersecurity to decrease risk.

Next we switch to school transportation and Episode 34.  Tyler Technologies’ Kim Rentner, who is a thought leader in the school transportation space, interview Dr. Linda Bluth in an episode entitled, Transporting Students With Special Needs
Dr. Linda Bluth is with the Maryland State Department of Education, Division of Special Education/Early Intervention Services, and past-president, National Association for Pupil Transportation. Dr. Bluth details for listeners how alternative modes of transportation are important as districts consider the needs of students, parents, drivers, and communities at large and provides expert tips on how to articulate the benefits of alternative modes of transportation to stakeholders including parents.  

Next up is Episode 35 which focuses on Connecticut’s Data-Driven Approach to Back to School.  Tyler Tech podcast guest host Beth Amann interviews Pauline Zaldonis, a key member of the Connecticut Open Data team, to discuss data-driven work in the state of Connecticut. Zaldonis covers the basics of her state’s Open Data Portal as well as the success of cross-agency partnerships continuing to empower residents with the important public health information they need. 

Our final highlight in the Best of is Episode 36 which focuses on the  Benefits of the Cloud in the Public Sector Why is everyone talking about the cloud? The coronavirus pandemic accelerated new technology adoption as well as moves to the cloud for many public sector agencies, and even Tyler itself, which accelerated cloud development for some of its products. In this episode, Russell Gainford, Tyler’s vice president, cloud strategy & operations, provides an insider look at Tyler’s own cloud journey as well as specific reasons why public sector leaders should care about the cloud and how they can ensure their jurisdiction’s security, agility, and sustainability through cloud-enabled solutions.

Find out more about Tyler Technology

]]> Best of The Tyler Tech Podcast 2021 Jeff harrell, mark funkhouser, Beth amann, linda bluth, Kim rentner, pauline zaldonis, Tyler kleykamp, Russell gainford, Meredith trimble 00:26:31 Now that we have reached the end of 2021 and year one and a half of this podcast, we give you highlights from some of the best podcast episodes of 2021. The first is Episode 23 entitled 5 Key Public Sector Themes for 2021In this episode, Meredith Trimble, Tyler Technologies’ editorial content manager, discusses how Tyler’s clients innovated in each of these five areas in scalable ways, even during the most challenging circumstances.  She Finds inspirationin the stories illustrating the year’s top public sector themes.  Here’s a little taste from Episode 23. The next is Episode 25, called 5 Reasons to Use American Rescue Plan Funds to Support Data Infrastructurewith Tyler Kleykamp, director of the State Data Officers Network and fellow at Georgetown’s Beeck Center for Social Impact + Innovation, Tyler joined the podcast to discuss specific reasons why governments should use federal relief funds now to support data infrastructure. Now up is Mark Funkhouser.  Mark joined Jeff to talk about 5 Ways to Not Waste Stimulus Funds With Mark Funkhouser on Episode 26. Funkhouser’s key tips included investing in projects that may have significant upfront cost but will reduce future operating expenses, thinking beyond jurisdictional borders to pool resources for larger impact, and investing in cybersecurity to decrease risk. Next we switch to school transportation and Episode 34.  Tyler Technologies’ Kim Rentner, who is a thought leader in the school transportation space, interview Dr. Linda Bluth in an episode entitled, Transporting Students With Special NeedsDr. Linda Bluth is with the Maryland State Department of Education, Division of Special Education/Early Intervention Services, and past-president, National Association for Pupil Transportation. Dr. Bluth details for listeners how alternative modes of transportation are important as districts consider the needs of students, parents, drivers, and communities at large and provides expert tips on how to articulate the benefits of alternative modes of transportation to stakeholders including parents.  Next up is Episode 35 which focuses on Connecticut’s Data-Driven Approach to Back to School.  Tyler Tech podcast guest host Beth Amann interviews Pauline Zaldonis, a key member of the Connecticut Open Data team, to discuss data-driven work in the state of Connecticut. Zaldonis covers the basics of her state’s Open Data Portal as well as the success of cross-agency partnerships continuing to empower residents with the important public health information they need. Our final highlight in the Best of is Episode 36 which focuses on the Benefits of the Cloud in the Public Sector Why is everyone talking about the cloud? The coronavirus pandemic accelerated new technology adoption as well as moves to the cloud for many public sector agencies, and even Tyler itself, which accelerated cloud development for some of its products. In this episode, Russell Gainford, Tyler’s vice president, cloud strategy & operations, provides an insider look at Tyler’s own cloud journey as well as specific reasons why public sector leaders should care about the cloud and how they can ensure their jurisdiction’s security, agility, and sustainability through cloud-enabled solutions. Now that we have reached the end of 2021 and year one and a half of this podcast, we give you highlights from some of the best podcast episodes of 2021. The first is Episode 23 entitled 5 Key Public Sector Themes for 2021In this episode, Meredith Trimble, Tyler Technologies’ editorial content manager, discusses how Tyler’s clients innovated in each of these five areas in scalable ways, even during the most challenging circumstances.  She Finds inspirationin the stories illustrating the year’s top public sector themes.  Here’s a little taste from Episode 23. The next is Episode 25, called 5 Reasons to Use American Rescue Plan Funds to Support Data Infrastructurewith Tyler Kleykamp, director of the State Data Officers Network and fellow at Georgetown’s Beeck Center for Social Impact + Innovation, Tyler joined the podcast to discuss specific reasons why governments should use federal relief funds now to support data infrastructure. Now up is Mark Funkhouser.  Mark joined Jeff to talk about 5 Ways to Not Waste Stimulus Funds With Mark Funkhouser on Episode 26. Funkhouser’s key tips included investing in projects that may have significant upfront cost but will reduce future operating expenses, thinking beyond jurisdictional borders to pool resources for larger impact, and investing in cybersecurity to decrease risk. Next we switch to school transportation and Episode 34.  Tyler Technologies’ Kim Rentner, who is a thought leader in the school transportation space, interview Dr. Linda Bluth in an episode entitled, Transporting Students With Special NeedsDr. Linda Bluth is with the Maryland State Department of Education, Division of Special Education/Early Intervention Services, and past-president, National Association for Pupil Transportation. Dr. Bluth details for listeners how alternative modes of transportation are important as districts consider the needs of students, parents, drivers, and communities at large and provides expert tips on how to articulate the benefits of alternative modes of transportation to stakeholders including parents.  Next up is Episode 35 which focuses on Connecticut’s Data-Driven Approach to Back to School.  Tyler Tech podcast guest host Beth Amann interviews Pauline Zaldonis, a key member of the Connecticut Open Data team, to discuss data-driven work in the state of Connecticut. Zaldonis covers the basics of her state’s Open Data Portal as well as the success of cross-agency partnerships continuing to empower residents with the important public health information they need. Our final highlight in the Best of is Episode 36 which focuses on the Benefits of the Cloud in the Public Sector Why is everyone talking about the cloud? The coronavirus pandemic accelerated new technology adoption as well as moves to the cloud for many public sector agencies, and even Tyler itself, which accelerated cloud development for some of its products. In this episode, Russell Gainford, Tyler’s vice president, cloud strategy & operations, provides an insider look at Tyler’s own cloud journey as well as specific reasons why public sector leaders should care about the cloud and how they can ensure their jurisdiction’s security, agility, and sustainability through cloud-enabled solutions. arpa, stimulus funds, tyler tech, cloud, govtech, school transportation, connected communites, open data false full 44 7a1ba82d-51d3-4a4b-b3ba-28ae1a4d1086 Are virtual courts here to stay? With Jonathan Lang and Marlin Jones Are virtual courts here to stay? 

On January 1, 2020, the idea of a virtual court was almost science fiction for most municipal court administrators, but by April nearly every court in the country had set up some sort of remote hearing option in response to the pandemic. As social distancing requirements ease, is there still a need for this type of technology? According to subject matter experts Jonathan Lang and Marlin Jones, the answer is yes. Besides the challenges the pandemic created, finding childcare, reliable transportation, or even taking time off of work are some of the many challenges people face when seeking justice. Episode 43 looks at how virtual court platforms that offer more than just video conferencing are being used to solve this problem and creating a better solution for communities, constituents, and courts.  

Jonathan Lang serves as the Product Manager for the Incode court suite. He is responsible for the overall direction and development of the products and services that Tyler provides to municipal courts across the country. Jonathan has been with Tyler since 2006. For his first nine years at Tyler, he worked as a project manager, specializing in implementation of the Incode court product for municipal courts of significant size. Before Tyler, Jonathan was in charge of technology for a health claims administrator and then worked as a production manager for a custom web development firm.

Marlin Jones is the product owner for the Incode court product. In this role, she works with our clients to identify and address business problems through the development of new software solutions, as well as, responsible for providing support with the direction of assigned products. Marlin relocated back to Texas after living in Atlanta, GA for 20+ years and she started with Tyler in February 2018. Marlin enjoys working closely with our court customers.  

Learn more about Virtual Court

 

]]> Mon, 13 Dec 2021 06:00:00 +0000 podcast@tylertech.com (Jonathan Lang, Marlin Jones, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/access-to-justice-through-virtual-court-with-jonathan-lang-and-marlin-jones-x2ymJmCo Are virtual courts here to stay? 

On January 1, 2020, the idea of a virtual court was almost science fiction for most municipal court administrators, but by April nearly every court in the country had set up some sort of remote hearing option in response to the pandemic. As social distancing requirements ease, is there still a need for this type of technology? According to subject matter experts Jonathan Lang and Marlin Jones, the answer is yes. Besides the challenges the pandemic created, finding childcare, reliable transportation, or even taking time off of work are some of the many challenges people face when seeking justice. Episode 43 looks at how virtual court platforms that offer more than just video conferencing are being used to solve this problem and creating a better solution for communities, constituents, and courts.  

Jonathan Lang serves as the Product Manager for the Incode court suite. He is responsible for the overall direction and development of the products and services that Tyler provides to municipal courts across the country. Jonathan has been with Tyler since 2006. For his first nine years at Tyler, he worked as a project manager, specializing in implementation of the Incode court product for municipal courts of significant size. Before Tyler, Jonathan was in charge of technology for a health claims administrator and then worked as a production manager for a custom web development firm.

Marlin Jones is the product owner for the Incode court product. In this role, she works with our clients to identify and address business problems through the development of new software solutions, as well as, responsible for providing support with the direction of assigned products. Marlin relocated back to Texas after living in Atlanta, GA for 20+ years and she started with Tyler in February 2018. Marlin enjoys working closely with our court customers.  

Learn more about Virtual Court

 

]]> Are virtual courts here to stay? With Jonathan Lang and Marlin Jones Jonathan Lang, Marlin Jones, Jeff Harrell 00:24:07 Are virtual courts here to stay? On January 1, 2020, the idea of a virtual court was almost science fiction for most municipal court administrators, but by April nearly every court in the country had set up some sort of remote hearing option in response to the pandemic. As social distancing requirements ease, is there still a need for this type of technology? According to subject matter experts Jonathan Lang and Marlin Jones, the answer is yes. Besides the challenges the pandemic created, finding childcare, reliable transportation, or even taking time off of work are some of the many challenges people face when seeking justice. Episode 43 looks at how virtual court platforms that offer more than just video conferencing are being used to solve this problem and creating a better solution for communities, constituents, and courts. Are virtual courts here to stay? On January 1, 2020, the idea of a virtual court was almost science fiction for most municipal court administrators, but by April nearly every court in the country had set up some sort of remote hearing option in response to the pandemic. As social distancing requirements ease, is there still a need for this type of technology? According to subject matter experts Jonathan Lang and Marlin Jones, the answer is yes. Besides the challenges the pandemic created, finding childcare, reliable transportation, or even taking time off of work are some of the many challenges people face when seeking justice. Episode 43 looks at how virtual court platforms that offer more than just video conferencing are being used to solve this problem and creating a better solution for communities, constituents, and courts. access to justice, virtual court, tyler technologies, govtech podcast, govtech false full 43 5f4ea445-ba10-41ec-ba73-f4f4f87a683e Planning Tyler Connect with Julia Manheim How do you pull off an event that helps your clients maximize the value and efficiency of their solutions when you’ve got thousands of users using many different solutions in many different areas of government?

Well Tyler Connect is the Tyler Technolgoes user conference and we are going to get a sneak peek behind the scenes of this outstanding event because our guest today is Julia Manheim.  Julia is the Manager of Event Experience here at Tyler, and an amazing wealth of insight and information.

You'll enjoy this interesting peek behind the curtain on how to pull off an event totally focused on create the best possible experience for clients.  

 

]]> Mon, 29 Nov 2021 06:00:00 +0000 podcast@tylertech.com (Julia Manheim, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/planning-tyler-connect-with-julia-manheim-2EIH5qvQ How do you pull off an event that helps your clients maximize the value and efficiency of their solutions when you’ve got thousands of users using many different solutions in many different areas of government?

Well Tyler Connect is the Tyler Technolgoes user conference and we are going to get a sneak peek behind the scenes of this outstanding event because our guest today is Julia Manheim.  Julia is the Manager of Event Experience here at Tyler, and an amazing wealth of insight and information.

You'll enjoy this interesting peek behind the curtain on how to pull off an event totally focused on create the best possible experience for clients.  

 

]]> Planning Tyler Connect with Julia Manheim Julia Manheim, Jeff Harrell 00:24:59 How do you pull off an event that helps your clients maximize the value and efficiency of their solutions when you’ve got thousands of users using many different solutions in many different areas of government? Well Tyler Connect is the Tyler Technolgoes user conference and we are going to get a sneak peek behind the scenes of this outstanding event because our guest today is Julia Manheim. Julia is the Manager of Event Experience here at Tyler, and an amazing wealth of insight and information. You'll enjoy this interesting peek behind the curtain on how to pull off an event totally focused on create the best possible experience for clients. How do you pull off an event that helps your clients maximize the value and efficiency of their solutions when you’ve got thousands of users using many different solutions in many different areas of government? Well Tyler Connect is the Tyler Technolgoes user conference and we are going to get a sneak peek behind the scenes of this outstanding event because our guest today is Julia Manheim. Julia is the Manager of Event Experience here at Tyler, and an amazing wealth of insight and information. You'll enjoy this interesting peek behind the curtain on how to pull off an event totally focused on create the best possible experience for clients. tyler connect, event planning, tyler tech, gov tech false full 42 f1406be2-a957-4e83-8130-03541ea0b022 5 Stories You May Have Missed in 2021 with Meredith Trimble With 2021 quickly coming to an end, we wanted to surface some very important stories you may have missed.  Meredith Trimble, Manager of Editorial Content for Tyler Technologies, joins me with a carefully curated list of five powerful stories from 2021 we can all learn from.  You'll love the variety and practical application these stories provide.  

Here are links to the stories:

  1. Marriage Applications Go Online
  2. Mississippi Residents Skip the Line
  3. K12 Transportation Scalable Successes 
  4. How One County Modernized in the Cloud 
  5. Chattanooga, publishing on Monday, November 15, on data, equity, and policing
  6. Bonus: Transformation for the Road Ahead

Go to Tyler Technologies for more information about Tyler and specific solutions. 

]]> Mon, 15 Nov 2021 06:00:00 +0000 podcast@tylertech.com (Meredith Trimble, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/5-stories-you-may-have-missed-in-2021-with-meredith-trimble-TF5E8gOC With 2021 quickly coming to an end, we wanted to surface some very important stories you may have missed.  Meredith Trimble, Manager of Editorial Content for Tyler Technologies, joins me with a carefully curated list of five powerful stories from 2021 we can all learn from.  You'll love the variety and practical application these stories provide.  

Here are links to the stories:

  1. Marriage Applications Go Online
  2. Mississippi Residents Skip the Line
  3. K12 Transportation Scalable Successes 
  4. How One County Modernized in the Cloud 
  5. Chattanooga, publishing on Monday, November 15, on data, equity, and policing
  6. Bonus: Transformation for the Road Ahead

Go to Tyler Technologies for more information about Tyler and specific solutions. 

]]> 5 Stories You May Have Missed in 2021 with Meredith Trimble Meredith Trimble, Jeff Harrell 00:30:10 With 2021 quickly coming to an end, we wanted to surface some very important stories you may have missed. Meredith Trimble, Manager of Editorial Content for Tyler Technologies, joins me with a carefully curated list of five powerful stories from 2021 we can all learn from. You'll love the variety and practical application these stories provide. With 2021 quickly coming to an end, we wanted to surface some very important stories you may have missed. Meredith Trimble, Manager of Editorial Content for Tyler Technologies, joins me with a carefully curated list of five powerful stories from 2021 we can all learn from. You'll love the variety and practical application these stories provide. govtech stories, cloud technology, government podcast, modernization, tylertech false full 41 66928cf8-a75e-48cc-a035-2bfe6c6dc904 How Missouri Handles Medical Marijuana Licensing What happens when citizens of a state not only put the use of medical marijuana on the ballot, but also pass it in somewhat surprising fashion? Well, that’s exactly what happened in the state of Missouri a couple of years ago.  

What are the licensing and regulatory implications? Who needs to be involved and what are the steps forward to best serve the citizens of the state? In this episode, we learn exactly what happened from the person who figured all that out.  

Amy Moore is the Deputy Director and Counsel for the Medical Marijuana Regulatory Program at the Missouri Department of Health and Senior Services. She joined the program at its inception in December 2018. Before joining DHSS, she worked in public utility regulation at the Missouri Public Service Commission, first representing the Commission Staff in hearings before the Commission and then serving as legal counsel and policy advisor to Commissioner and Chairman Daniel Hall.  Amy graduated from the University of Missouri School of Law in 2009 and holds bachelor’s degrees in Business and Psychology from the University of Tennessee at Chattanooga.

And to speak with Amy on this topic, we have the perfect person here at Tyler, Alex Valvassori. Alex is the General Manager for Cannabis Licensing at Tyler Technologies.  He has worked in the cannabis industry since 2014, serving as Chief Compliance Officer for a variety of cannabis businesses.  Alex later co-founded Complia, the first and only cannabis-specific licensing technology platform on the market.  In 2019, Complia was acquired by NIC, and Alex later joined the Tyler team via its acquisition of NIC.  Alex resides in Chicago and is a graduate of the University of Illinois.

Learn more about Tyler Technologies

Learn more about the Missouri Department of Health and Senior Services

]]> Mon, 1 Nov 2021 05:00:00 +0000 podcast@tylertech.com (Amy moore, Alex valvasorri, Jeff harrell) https://tylertech-podcast.simplecast.com/episodes/how-missouri-handles-medical-marijuana-licensing-RV_HAOps What happens when citizens of a state not only put the use of medical marijuana on the ballot, but also pass it in somewhat surprising fashion? Well, that’s exactly what happened in the state of Missouri a couple of years ago.  

What are the licensing and regulatory implications? Who needs to be involved and what are the steps forward to best serve the citizens of the state? In this episode, we learn exactly what happened from the person who figured all that out.  

Amy Moore is the Deputy Director and Counsel for the Medical Marijuana Regulatory Program at the Missouri Department of Health and Senior Services. She joined the program at its inception in December 2018. Before joining DHSS, she worked in public utility regulation at the Missouri Public Service Commission, first representing the Commission Staff in hearings before the Commission and then serving as legal counsel and policy advisor to Commissioner and Chairman Daniel Hall.  Amy graduated from the University of Missouri School of Law in 2009 and holds bachelor’s degrees in Business and Psychology from the University of Tennessee at Chattanooga.

And to speak with Amy on this topic, we have the perfect person here at Tyler, Alex Valvassori. Alex is the General Manager for Cannabis Licensing at Tyler Technologies.  He has worked in the cannabis industry since 2014, serving as Chief Compliance Officer for a variety of cannabis businesses.  Alex later co-founded Complia, the first and only cannabis-specific licensing technology platform on the market.  In 2019, Complia was acquired by NIC, and Alex later joined the Tyler team via its acquisition of NIC.  Alex resides in Chicago and is a graduate of the University of Illinois.

Learn more about Tyler Technologies

Learn more about the Missouri Department of Health and Senior Services

]]> How Missouri Handles Medical Marijuana Licensing Amy moore, Alex valvasorri, Jeff harrell 00:33:20 What happens when citizens of a state not only put the use of medical marijuana on the ballot, but also pass it in somewhat surprising fashion? Well, that’s exactly what happened in the state of Missouri a couple of years ago. What are the licensing and regulatory implications? Who needs to be involved and what are the steps forward to best serve the citizens of the state? In this episode, we learn exactly what happened from the person who figured all that out. Amy Moore is the Deputy Director and Counsel for the Medical Marijuana Regulatory Program at the Missouri Department of Health and Senior Services. She joined the program at its inception in December 2018. And to speak with Amy on this topic, we have the perfect person here at Tyler, Alex Valvassori. Alex is the General Manager for Cannabis Licensing at Tyler Technologies. He has worked in the cannabis industry since 2014, serving as Chief Compliance Officer for a variety of cannabis businesses. What happens when citizens of a state not only put the use of medical marijuana on the ballot, but also pass it in somewhat surprising fashion? Well, that’s exactly what happened in the state of Missouri a couple of years ago. What are the licensing and regulatory implications? Who needs to be involved and what are the steps forward to best serve the citizens of the state? In this episode, we learn exactly what happened from the person who figured all that out. Amy Moore is the Deputy Director and Counsel for the Medical Marijuana Regulatory Program at the Missouri Department of Health and Senior Services. She joined the program at its inception in December 2018. And to speak with Amy on this topic, we have the perfect person here at Tyler, Alex Valvassori. Alex is the General Manager for Cannabis Licensing at Tyler Technologies. He has worked in the cannabis industry since 2014, serving as Chief Compliance Officer for a variety of cannabis businesses. medical marijuana, cannabis, cannabis compliance, cannabis regulations, nic false full 40 95adef96-f9a2-47d5-be7c-12b6b82210a2 The Latest On Staying Cyber Diligent at Home October is Cybersecurity Awareness month, but being cyber aware is something we must be every day.  Cybersecurity subject matter expert Max Greene is back to give us the latest on the threat environment, plus give us the latest tips on remaining cyber diligent at home and on all of our devices.  Do I really need a strong password?  What about two-factor authentication?  Did I really win a $100 gift card like the text I just received indicates?  Find out on Episode 39 of the Tyler Tech Podcast. 

Here's Jeff's notes from Max on staying cyber diligent at home:

  1. Designate certain devices for certain activities (ex: business use vs. personal use)
  2. Use your VPN (virtual private network)
  3. Use a strong passwords
  4. Use two-factor authentication
  5. Hover over links and use the "first forward slash, two dots back" rule to see where the link is taking you

For more information, go to Tylertech.com 

]]> Mon, 18 Oct 2021 05:00:00 +0000 podcast@tylertech.com (Jeff Harrell, Max Greene) https://tylertech-podcast.simplecast.com/episodes/the-latest-on-staying-cyber-diligent-at-home-j4bTPoM1 October is Cybersecurity Awareness month, but being cyber aware is something we must be every day.  Cybersecurity subject matter expert Max Greene is back to give us the latest on the threat environment, plus give us the latest tips on remaining cyber diligent at home and on all of our devices.  Do I really need a strong password?  What about two-factor authentication?  Did I really win a $100 gift card like the text I just received indicates?  Find out on Episode 39 of the Tyler Tech Podcast. 

Here's Jeff's notes from Max on staying cyber diligent at home:

  1. Designate certain devices for certain activities (ex: business use vs. personal use)
  2. Use your VPN (virtual private network)
  3. Use a strong passwords
  4. Use two-factor authentication
  5. Hover over links and use the "first forward slash, two dots back" rule to see where the link is taking you

For more information, go to Tylertech.com 

]]> The Latest On Staying Cyber Diligent at Home Jeff Harrell, Max Greene 00:23:15 October is Cybersecurity Awareness month, but being cyber aware is something we must be every day. Cybersecurity subject matter expert Max Greene is back to give us the latest on the threat environment, plus give us the latest tips on remaining cyber diligent at home and on all of our devices. Do I really need a strong password? What about two-factor authentication? Did I really win a $100 gift card like the text I just received indicates? Find out on Episode 39 of the Tyler Tech Podcast. October is Cybersecurity Awareness month, but being cyber aware is something we must be every day. Cybersecurity subject matter expert Max Greene is back to give us the latest on the threat environment, plus give us the latest tips on remaining cyber diligent at home and on all of our devices. Do I really need a strong password? What about two-factor authentication? Did I really win a $100 gift card like the text I just received indicates? Find out on Episode 39 of the Tyler Tech Podcast. cybersecurityathome, cybersecurity, govtech, tylertech false full 39 c02b76f0-618c-4067-8be4-bb358d54067b School Transportation Series: Medicaid for K12 Transportation Services This episode is part of our series on school transportation and today we are talking specifically about Medicaid and Medicaid reimbursements for K-12 transportation services. Kim Rentner, our School Transportation subject matter expert here at Tyler, speaks with Casey Gayer. 

Casey currently oversees Medicaid and special education program operations for Frontline Education’s partner districts nationwide. She received a BA in International Relations from UC Davis, with a focus on public policy. Casey's experience spans hundreds of districts across the country, making her a subject matter expert in both Medicaid and special education program rules and regulations. She also has experience working for a grants research firm, where she previously led a team of analysts that researched and published articles on Federal, State and foundation RFPs and congressional legislation that impacted local government funding.

Tyler Technologies

]]> Mon, 4 Oct 2021 05:00:00 +0000 podcast@tylertech.com (Jeff Harrell, Casey Gayer, Kim Rentner) https://tylertech-podcast.simplecast.com/episodes/medicaid-for-k12-transportation-services-qf18MmaE This episode is part of our series on school transportation and today we are talking specifically about Medicaid and Medicaid reimbursements for K-12 transportation services. Kim Rentner, our School Transportation subject matter expert here at Tyler, speaks with Casey Gayer. 

Casey currently oversees Medicaid and special education program operations for Frontline Education’s partner districts nationwide. She received a BA in International Relations from UC Davis, with a focus on public policy. Casey's experience spans hundreds of districts across the country, making her a subject matter expert in both Medicaid and special education program rules and regulations. She also has experience working for a grants research firm, where she previously led a team of analysts that researched and published articles on Federal, State and foundation RFPs and congressional legislation that impacted local government funding.

Tyler Technologies

]]> School Transportation Series: Medicaid for K12 Transportation Services Jeff Harrell, Casey Gayer, Kim Rentner 00:22:20 This episode is part of our series on school transportation and today we are talking specifically about Medicaid and Medicaid reimbursements for K-12 transportation services. Kim Rentner, our School Transportation subject matter expert here at Tyler, speaks with Casey Gayer. Casey currently oversees Medicaid and special education program operations for Frontline Education’s partner districts nationwide. She received a BA in International Relations from UC Davis, with a focus on public policy. Casey's experience spans hundreds of districts across the country, making her a subject matter expert in both Medicaid and special education program rules and regulations. She also has experience working for a grants research firm, where she previously led a team of analysts that researched and published articles on Federal, State and foundation RFPs and congressional legislation that impacted local government funding. This episode is part of our series on school transportation and today we are talking specifically about Medicaid and Medicaid reimbursements for K-12 transportation services. Kim Rentner, our School Transportation subject matter expert here at Tyler, speaks with Casey Gayer. Casey currently oversees Medicaid and special education program operations for Frontline Education’s partner districts nationwide. She received a BA in International Relations from UC Davis, with a focus on public policy. Casey's experience spans hundreds of districts across the country, making her a subject matter expert in both Medicaid and special education program rules and regulations. She also has experience working for a grants research firm, where she previously led a team of analysts that researched and published articles on Federal, State and foundation RFPs and congressional legislation that impacted local government funding. k12, medicaid, school transportation, schools false full 38 7c4f128b-b4d7-4144-beda-e42df437a3fe Benefits of the Cloud in the Public Sector "Cloud" or "the Cloud" are popular buzz words, but what do they really mean, and how are they helpful for the public sector? Russell Gainford, Vice President of Cloud Strategy and Operations for Tyler Technologies joins the podcast to help us understand what the cloud is, and what problem it is helping solve for local, state, and federal government agencies.

Russell uses a great analogy to help us understand the benefits of the cloud, and helps us understand why it is important to move clients to the cloud on a timeline that works best for their individual situation.  He also tackles topics like cybersecurity and cloud best practices during this very informative episode.  

Tyler Technologies 

]]> Mon, 20 Sep 2021 05:00:00 +0000 podcast@tylertech.com (Russell Gainford, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/benefits-of-the-public-cloud-in-the-public-sector-2UEHbPHp "Cloud" or "the Cloud" are popular buzz words, but what do they really mean, and how are they helpful for the public sector? Russell Gainford, Vice President of Cloud Strategy and Operations for Tyler Technologies joins the podcast to help us understand what the cloud is, and what problem it is helping solve for local, state, and federal government agencies.

Russell uses a great analogy to help us understand the benefits of the cloud, and helps us understand why it is important to move clients to the cloud on a timeline that works best for their individual situation.  He also tackles topics like cybersecurity and cloud best practices during this very informative episode.  

Tyler Technologies 

]]> Benefits of the Cloud in the Public Sector Russell Gainford, Jeff Harrell 00:25:31 "Cloud" or "the Cloud" are popular buzz words, but what do they really mean, and how are they helpful for the public sector? Russell Gainford, Vice President of Cloud Strategy and Operations for Tyler Technologies joins the podcast to help us understand what the cloud is, and what problem it is helping solve for local, state, and federal government agencies. Russell uses a great analogy to help us understand the benefits of the cloud, and helps us understand why it is important to move clients to the cloud on a timeline that works best for their individual situation. He also tackles topics like cybersecurity and cloud best practices during this very informative episode. "Cloud" or "the Cloud" are popular buzz words, but what do they really mean, and how are they helpful for the public sector? Russell Gainford, Vice President of Cloud Strategy and Operations for Tyler Technologies joins the podcast to help us understand what the cloud is, and what problem it is helping solve for local, state, and federal government agencies. Russell uses a great analogy to help us understand the benefits of the cloud, and helps us understand why it is important to move clients to the cloud on a timeline that works best for their individual situation. He also tackles topics like cybersecurity and cloud best practices during this very informative episode. cloud strategy, public cloud, tyler technologies, the cloud, cloud, govtech false full 36 aed4a53e-102b-4a7d-93ab-efdd3aaf025d Connecticut’s Data-Driven Approach to Back to School Pauline Zaldonis, a key member of the Connecticut Open Data team, joins guest host Beth Amann to discuss data-driven work in the state of Connecticut. 

We cover the basics of the Connecticut Open Data Portal and the success of cross-agency partnerships in the state to empower residents with the information they need. The School Learning Model Indicators Dashboard and data surrounding COVID-19 have increased attention on the Open Data Portal, and Pauline shares how the team is thinking about resident engagement– especially as we head back to school for the 2021-2022 school year. 

Learn more about the open data portal:

CT Open Data Portal

CT COVID-19 Story

Nominate a Dataset

School Learning Model Indicators

Tyler Technologies


 

]]> Mon, 23 Aug 2021 05:00:00 +0000 podcast@tylertech.com (Jeff harrell, Beth amann, Paulina Zaldonis) https://tylertech-podcast.simplecast.com/episodes/connecticuts-data-driven-approach-to-back-to-school-zK6skna1 Pauline Zaldonis, a key member of the Connecticut Open Data team, joins guest host Beth Amann to discuss data-driven work in the state of Connecticut. 

We cover the basics of the Connecticut Open Data Portal and the success of cross-agency partnerships in the state to empower residents with the information they need. The School Learning Model Indicators Dashboard and data surrounding COVID-19 have increased attention on the Open Data Portal, and Pauline shares how the team is thinking about resident engagement– especially as we head back to school for the 2021-2022 school year. 

Learn more about the open data portal:

CT Open Data Portal

CT COVID-19 Story

Nominate a Dataset

School Learning Model Indicators

Tyler Technologies


 

]]> Connecticut’s Data-Driven Approach to Back to School Jeff harrell, Beth amann, Paulina Zaldonis 00:28:10 Pauline Zaldonis, a key member of the Connecticut Open Data team, joins guest host Beth Amann to discuss data-driven work in the state of Connecticut.  We cover the basics of the Connecticut Open Data Portal and the success of cross-agency partnerships in the state to empower residents with the information they need. The School Learning Model Indicators Dashboard and data surrounding COVID-19 have increased attention on the Open Data Portal, and Pauline shares how the team is thinking about resident engagement– especially as we head back to school for the 2021-2022 school year.  Pauline Zaldonis, a key member of the Connecticut Open Data team, joins guest host Beth Amann to discuss data-driven work in the state of Connecticut.  We cover the basics of the Connecticut Open Data Portal and the success of cross-agency partnerships in the state to empower residents with the information they need. The School Learning Model Indicators Dashboard and data surrounding COVID-19 have increased attention on the Open Data Portal, and Pauline shares how the team is thinking about resident engagement– especially as we head back to school for the 2021-2022 school year.  data, connecticut, tyler tech, back to school, govtech, open data false full 35 3ce57be7-55fb-4656-b793-d0c8c311ffb3 School Transportation Series: Transporting Students with Special Needs We kick off a new series on School Transportation by focusing on transporting students with special needs, and how alternative modes of transportation are important as we consider the needs of the students, the parents, the drivers, and the community at large.  Tyler Technologies' own Kim Rentner, a school transportation expert in her own right, interviews subject matter experts on different topics school transportation faces today.  

You won't want to miss this discussion on the positives that alternative modes of transportation bring to the industry, and hear Dr Linda Bluth's tips for what messages should be sent to parents regarding these modes.

Host: Kim Rentner: Kim has spent 23 years in K-12 transportation. She has served in various roles such as Northern Regional Director for the Illinois Association for Pupil Transportation, Safety Officer, Third Party Tester and Director of Transportation. She is an official NAPT (Nation Association for Pupil Transportation) instructor. Kim is passionate about student safety and loves sharing that passion with others.

Guest: Dr. Linda Fran Booth: Dr. Bluth has 48 years of experience as a Special Educator including 33 years in special needs transportation. Her past experience includes work at the United States Department of Education (USDE) and as a University Professor; School System Administrator; and Policy Specialist in the Maryland Governor’s Office for Children Youth and Families. She is currently employed part-time at the Maryland State Department of Education, Division of Special Education/Early Intervention Services. Dr. Bluth is the Past-President, National Association for Pupil Transportation (NAPT), as well as the recipient of the NAPT Distinguished Service Award (2000). She previously served as NAPT Director at Large (1995–1998) and Special Needs Committee Chairperson. She authored four editions of Transporting Students with Disabilities. In addition, she has over 100 publications in the field of transportation and numerous education publications. She administers the Special Needs Endorsement Program.

Go to Tylertech.com for more information

]]> Mon, 9 Aug 2021 05:00:00 +0000 podcast@tylertech.com (Tyler Technologies) https://tylertech-podcast.simplecast.com/episodes/school-transportation-series-transporting-students-with-special-needs-fyPFFdHg We kick off a new series on School Transportation by focusing on transporting students with special needs, and how alternative modes of transportation are important as we consider the needs of the students, the parents, the drivers, and the community at large.  Tyler Technologies' own Kim Rentner, a school transportation expert in her own right, interviews subject matter experts on different topics school transportation faces today.  

You won't want to miss this discussion on the positives that alternative modes of transportation bring to the industry, and hear Dr Linda Bluth's tips for what messages should be sent to parents regarding these modes.

Host: Kim Rentner: Kim has spent 23 years in K-12 transportation. She has served in various roles such as Northern Regional Director for the Illinois Association for Pupil Transportation, Safety Officer, Third Party Tester and Director of Transportation. She is an official NAPT (Nation Association for Pupil Transportation) instructor. Kim is passionate about student safety and loves sharing that passion with others.

Guest: Dr. Linda Fran Booth: Dr. Bluth has 48 years of experience as a Special Educator including 33 years in special needs transportation. Her past experience includes work at the United States Department of Education (USDE) and as a University Professor; School System Administrator; and Policy Specialist in the Maryland Governor’s Office for Children Youth and Families. She is currently employed part-time at the Maryland State Department of Education, Division of Special Education/Early Intervention Services. Dr. Bluth is the Past-President, National Association for Pupil Transportation (NAPT), as well as the recipient of the NAPT Distinguished Service Award (2000). She previously served as NAPT Director at Large (1995–1998) and Special Needs Committee Chairperson. She authored four editions of Transporting Students with Disabilities. In addition, she has over 100 publications in the field of transportation and numerous education publications. She administers the Special Needs Endorsement Program.

Go to Tylertech.com for more information

]]> School Transportation Series: Transporting Students with Special Needs Tyler Technologies 00:27:43 We kick off a new series on School Transportation by focusing on transporting students with special needs, and how alternative modes of transportation are important as we consider the needs of the students, the parents, the drivers, and the community at large. Tyler Technologies' own Kim Rentner, a school transportation expert in her own right, interviews subject matter experts on different topics school transportation faces today. You won't want to miss this discussion on the positives that alternative modes of transportation bring to the industry, and hear Dr Linda Bluth's tips for what messages should be sent to parents regarding these modes. We kick off a new series on School Transportation by focusing on transporting students with special needs, and how alternative modes of transportation are important as we consider the needs of the students, the parents, the drivers, and the community at large. Tyler Technologies' own Kim Rentner, a school transportation expert in her own right, interviews subject matter experts on different topics school transportation faces today. You won't want to miss this discussion on the positives that alternative modes of transportation bring to the industry, and hear Dr Linda Bluth's tips for what messages should be sent to parents regarding these modes. false full 34 315b4dfa-9fe4-4976-b0db-2a92cd892144 Incident Based Reporting: The Impact on Local, State, and Federal Law Enforcement At every level of government, there are mandates surrounding law enforcements move from Uniform Crime Reporting to Incident-Based Crime Reporting. Moving from one form of reporting to another is stressful in any situation, but in a career where mission-criticality is of the utmost importance, utilizing technology solutions can make this easier and better for all involved.

In this episode, government entities at all levels will hear from industry experts as how to best tackle these reporting mandates. 

Key info:

The FBI’s National Incident Based Reporting Systems (NIBRS) is a compilation of reports generated by local, state, tribal, and federal automated records systems. Numerous mandates exist across this space requiring agencies to move from UCR to IBR. 

Guests:

  • Clark Nethers – longtime law enforcement professional who now implements the Incode Public Safety product for Tyler. 
  • Adam Bobola – long time law enforcement professional who remained a sworn officer while working for Tyler. Expert with our Enterprise Records product and the switch from UCR to IBR.
  • Skip Bland - More than 30 years of military security, law enforcement, and counterintelligence experience. Currently, works with Federal Agencies to support their criminal justice information systems.

Go to Tylertech.com for more information

]]> Mon, 26 Jul 2021 05:00:00 +0000 podcast@tylertech.com (skip bland, clark nethers, Jeff harrell, Adam babola) https://tylertech-podcast.simplecast.com/episodes/incident-based-reporting-the-impact-on-local-state-and-federal-law-enforcement-Z9CwFJn_ At every level of government, there are mandates surrounding law enforcements move from Uniform Crime Reporting to Incident-Based Crime Reporting. Moving from one form of reporting to another is stressful in any situation, but in a career where mission-criticality is of the utmost importance, utilizing technology solutions can make this easier and better for all involved.

In this episode, government entities at all levels will hear from industry experts as how to best tackle these reporting mandates. 

Key info:

The FBI’s National Incident Based Reporting Systems (NIBRS) is a compilation of reports generated by local, state, tribal, and federal automated records systems. Numerous mandates exist across this space requiring agencies to move from UCR to IBR. 

Guests:

  • Clark Nethers – longtime law enforcement professional who now implements the Incode Public Safety product for Tyler. 
  • Adam Bobola – long time law enforcement professional who remained a sworn officer while working for Tyler. Expert with our Enterprise Records product and the switch from UCR to IBR.
  • Skip Bland - More than 30 years of military security, law enforcement, and counterintelligence experience. Currently, works with Federal Agencies to support their criminal justice information systems.

Go to Tylertech.com for more information

]]> Incident Based Reporting: The Impact on Local, State, and Federal Law Enforcement skip bland, clark nethers, Jeff harrell, Adam babola 00:32:13 At every level of government, there are mandates surrounding law enforcements move from Uniform Crime Reporting to Incident-Based Crime Reporting. Moving from one form of reporting to another is stressful in any situation, but in a career where mission-criticality is of the utmost importance, utilizing technology solutions can make this easier and better for all involved. At every level of government, there are mandates surrounding law enforcements move from Uniform Crime Reporting to Incident-Based Crime Reporting. Moving from one form of reporting to another is stressful in any situation, but in a career where mission-criticality is of the utmost importance, utilizing technology solutions can make this easier and better for all involved. public safety, public sector software, federal mandate, nibrs, govtech true full 33 40c21506-6cff-40a4-887e-223635eda89a BONUS: One Year Anniversary Episode The Tyler Tech podcast celebrates its one-year anniversary by re-airing the very first episode, a dive into the breakthrough research into Gen Z and how they think about government.  

Jeff interviews Jason Dorsey of the Center for Generational Kinetics who draws out some key insights about Gen Z, how they want to engage government, and how government can better connect with this very important generation.  You may also learn a little Gen Z lingo as well. 

For more great content like this, go to the Tyler Technologies Resource Center. 

For more about Tyler Technologies, go to TylerTech.com. 

]]> Mon, 12 Jul 2021 05:00:00 +0000 podcast@tylertech.com (Jason dorsey, Jeff harrell) https://tylertech-podcast.simplecast.com/episodes/bonus-one-year-anniversary-episode-8RBOvIZj The Tyler Tech podcast celebrates its one-year anniversary by re-airing the very first episode, a dive into the breakthrough research into Gen Z and how they think about government.  

Jeff interviews Jason Dorsey of the Center for Generational Kinetics who draws out some key insights about Gen Z, how they want to engage government, and how government can better connect with this very important generation.  You may also learn a little Gen Z lingo as well. 

For more great content like this, go to the Tyler Technologies Resource Center. 

For more about Tyler Technologies, go to TylerTech.com. 

]]> BONUS: One Year Anniversary Episode Jason dorsey, Jeff harrell 00:22:11 The Tyler Tech podcast celebrates its one-year anniversary by re-airing the very first episode, a dive into the breakthrough research into Gen Z and how they think about government. Jeff interviews Jason Dorsey of the Center for Generational Kinetics who draws out some key insights about Gen Z, how they want to engage government, and how government can better connect with this very important generation. You may also learn a little Gen Z lingo as well. The Tyler Tech podcast celebrates its one-year anniversary by re-airing the very first episode, a dive into the breakthrough research into Gen Z and how they think about government. Jeff interviews Jason Dorsey of the Center for Generational Kinetics who draws out some key insights about Gen Z, how they want to engage government, and how government can better connect with this very important generation. You may also learn a little Gen Z lingo as well. tyler technologies, cgk, genz, government podcast, government software false full 32 d03d2dfb-877f-4467-915f-c20372fc628d 4 Ways Data Can Advance Your Governments ARPA Grants With the American Rescue Plan Act grants hitting state and local government, how can data be used to maximize this once in a generation opportunity?  Oliver Wise, Director of Recovery Solutions for Tyler's Data & Insights Division helps us understand this very issue by sharing four ways data can advance these ARPA grants.  Oliver explains how data is an essential force multiplier to the ARPA for state and local governments to help them prioritize recovery investments, evaluate programs, promote equity, and comply with federal reporting requirements.

The four ways:

  1. Data can help policy makers design policy intervention that addresses the most impacted industries and communities.
  2. Data allows policy makers to rapidly evaluate the impact of ARPA-funded programs.
  3. Data supports an equitable recover for all community members.
  4. Data leveraged for internal management can be reused for automated, external reporting.

Helpful links:

Tyler Technologies Recovery Insights

Pierce County, Washington's Open Data Dashboards

]]> Mon, 28 Jun 2021 05:00:00 +0000 podcast@tylertech.com (Jeff Harrell, Oliver Wise) https://tylertech-podcast.simplecast.com/episodes/4-ways-data-can-advance-your-governments-arpa-grants-5rJ2fgqw With the American Rescue Plan Act grants hitting state and local government, how can data be used to maximize this once in a generation opportunity?  Oliver Wise, Director of Recovery Solutions for Tyler's Data & Insights Division helps us understand this very issue by sharing four ways data can advance these ARPA grants.  Oliver explains how data is an essential force multiplier to the ARPA for state and local governments to help them prioritize recovery investments, evaluate programs, promote equity, and comply with federal reporting requirements.

The four ways:

  1. Data can help policy makers design policy intervention that addresses the most impacted industries and communities.
  2. Data allows policy makers to rapidly evaluate the impact of ARPA-funded programs.
  3. Data supports an equitable recover for all community members.
  4. Data leveraged for internal management can be reused for automated, external reporting.

Helpful links:

Tyler Technologies Recovery Insights

Pierce County, Washington's Open Data Dashboards

]]> 4 Ways Data Can Advance Your Governments ARPA Grants Jeff Harrell, Oliver Wise 00:25:52 With the American Rescue Plan Act grants hitting state and local government, how can data be used to maximize this once in a generation opportunity? Oliver Wise, Director of Recovery Solutions for Tyler's Data & Insights Division helps us understand this very issue by sharing four ways data can advance these ARPA grants. Oliver explains how data is an essential force multiplier to the ARPA for state and local governments to help them prioritize recovery investments, evaluate programs, promote equity, and comply with federal reporting requirements. With the American Rescue Plan Act grants hitting state and local government, how can data be used to maximize this once in a generation opportunity? Oliver Wise, Director of Recovery Solutions for Tyler's Data & Insights Division helps us understand this very issue by sharing four ways data can advance these ARPA grants. Oliver explains how data is an essential force multiplier to the ARPA for state and local governments to help them prioritize recovery investments, evaluate programs, promote equity, and comply with federal reporting requirements. data, data and insights, arpa, government tech, tyler recovery solutions false full 31 f22c6a8f-e8ce-4ec0-8a9f-996e736bfaeb 5 Mistakes to Avoid Using Social Media Social media is a very important communication tool for government.  In fact, in the study Tyler Technologies did with the Center for Generational Kinetics, over half of both Gen Z and Millenials said they prefer to get their information from local government via social media.

Heather Daniels, Tyler Technologies' sr. social media specialist is back to help us understand the top 5 mistakes to avoid when using social media.  Heather was with us on Episode 21 discussing 5 tips for improving social media, and now she helps us navigate those things to avoid.

Heather spent several years in the public sector with cities like Los Angeles and Missouri City, Texas, and shares her insight with us.

Here's the 5 Mistakes Heather shares:

  1. Not targeting a specific audience - being too broad
  2. Cross posting the same post on all platforms
  3. Not commenting to posts in a timely manner
  4. Posting too often, or not enough
  5. Repeatedly using the same style of image
  6. BONUS: Using poor spelling and grammar

Find out more about Tyler Technologies

]]> Mon, 14 Jun 2021 05:00:00 +0000 podcast@tylertech.com (Jeff Harrell, Heather Daniels) https://tylertech-podcast.simplecast.com/episodes/5-mistakes-to-avoid-using-social-media-WZzE2Anx Social media is a very important communication tool for government.  In fact, in the study Tyler Technologies did with the Center for Generational Kinetics, over half of both Gen Z and Millenials said they prefer to get their information from local government via social media.

Heather Daniels, Tyler Technologies' sr. social media specialist is back to help us understand the top 5 mistakes to avoid when using social media.  Heather was with us on Episode 21 discussing 5 tips for improving social media, and now she helps us navigate those things to avoid.

Heather spent several years in the public sector with cities like Los Angeles and Missouri City, Texas, and shares her insight with us.

Here's the 5 Mistakes Heather shares:

  1. Not targeting a specific audience - being too broad
  2. Cross posting the same post on all platforms
  3. Not commenting to posts in a timely manner
  4. Posting too often, or not enough
  5. Repeatedly using the same style of image
  6. BONUS: Using poor spelling and grammar

Find out more about Tyler Technologies

]]> 5 Mistakes to Avoid Using Social Media Jeff Harrell, Heather Daniels 00:19:51 Social media is a very important communication tool for government. In fact, in the study Tyler Technologies did with the Center for Generational Kinetics, over half of both Gen Z and Millenials said they prefer to get their information from local government via social media. Heather Daniels, Tyler Technologies' sr. social media specialist is back to help us understand the top 5 mistakes to avoid when using social media. Heather was with us on Episode 21 discussing 5 tips for improving social media, and now she helps us navigate those things to avoid. Heather spent several years in the public sector with cities like Los Angeles and Missouri City, Texas, and shares her insight with us. Social media is a very important communication tool for government. In fact, in the study Tyler Technologies did with the Center for Generational Kinetics, over half of both Gen Z and Millenials said they prefer to get their information from local government via social media. Heather Daniels, Tyler Technologies' sr. social media specialist is back to help us understand the top 5 mistakes to avoid when using social media. Heather was with us on Episode 21 discussing 5 tips for improving social media, and now she helps us navigate those things to avoid. Heather spent several years in the public sector with cities like Los Angeles and Missouri City, Texas, and shares her insight with us. social media, government podcasts, millenials, tyler tech, gen z false full 30 502a6024-1d23-4bc3-b44e-04317b31e627 How Program Integrity Addresses Medicaid Challenges Like so many, Medicaid agencies were forced to change the way they do business due to the pandemic. While serving Medicaid recipients remained the top priority, new opportunities for fraud made program integrity a more urgent focus than ever before.

In this fascinating episode, we talk with Jason Helmandollar, Vice President of Healthcare Solutions at Pulselight, and a nationally recognized expert on Medicaid fraud. He walks us through the changes in Medicaid brought on by the pandemic, the opportunity those changes opened up for fraud, and how the individuals responsible for program integrity can use data to help ensure the right people are getting the services they need.

Tylertech.com 

Pulselight.com

 

 

]]> Mon, 31 May 2021 05:00:00 +0000 podcast@tylertech.com (Jeff harrell, Jason helmandollar) https://tylertech-podcast.simplecast.com/episodes/how-program-integrity-addresses-medicaid-challenges-OZJZ0EBB Like so many, Medicaid agencies were forced to change the way they do business due to the pandemic. While serving Medicaid recipients remained the top priority, new opportunities for fraud made program integrity a more urgent focus than ever before.

In this fascinating episode, we talk with Jason Helmandollar, Vice President of Healthcare Solutions at Pulselight, and a nationally recognized expert on Medicaid fraud. He walks us through the changes in Medicaid brought on by the pandemic, the opportunity those changes opened up for fraud, and how the individuals responsible for program integrity can use data to help ensure the right people are getting the services they need.

Tylertech.com 

Pulselight.com

 

 

]]> How Program Integrity Addresses Medicaid Challenges Jeff harrell, Jason helmandollar 00:37:50 Like so many, Medicaid agencies were forced to change the way they do business due to the pandemic. While serving Medicaid recipients remained the top priority, new opportunities for fraud made program integrity a more urgent focus than ever before. In this fascinating episode, we talk with Jason Helmandollar, Vice President of Healthcare Solutions at Pulselight, and a nationally recognized expert on Medicaid fraud. He walks us through the changes in Medicaid brought on by the pandemic, the opportunity those changes opened up for fraud, and how the individuals responsible for program integrity can use data to help ensure the right people are getting the services they need. Like so many, Medicaid agencies were forced to change the way they do business due to the pandemic. While serving Medicaid recipients remained the top priority, new opportunities for fraud made program integrity a more urgent focus than ever before. In this fascinating episode, we talk with Jason Helmandollar, Vice President of Healthcare Solutions at Pulselight, and a nationally recognized expert on Medicaid fraud. He walks us through the changes in Medicaid brought on by the pandemic, the opportunity those changes opened up for fraud, and how the individuals responsible for program integrity can use data to help ensure the right people are getting the services they need. data, data & insights, federal division, medicaid false full 29 ef414019-a01e-43bd-996f-f791a1b2f60e 5 Key Takeaways from Tyler Connect 2021 Tyler Technologies held its' annual user conference Connect 2021 in April under the theme, Virtually Possible.  We tracked the Top 5 key takeaways from the highly successful conference and share them with you today.  Meredith Trimble, Tyler's Editorial Manager, is back on the show to talk about them in detail, and explains what they mean to the public sector. 

Meredith gives real examples of jurisdictions and schools making a difference in their communities and serving their constituents, many earning the Tyler Excellence Award for their efforts.  

The 5 Key Takeaways from Connect 2021 are:

1. We are all still connected

2. Government practitioners are among the heroes of 2020

3. The public sector is moving to the cloud

4. Cybersecurity matters

5. Partners are valuable

BONUS: The best days are ahead of us!

]]> Mon, 17 May 2021 05:00:00 +0000 podcast@tylertech.com (Meredith Trimble, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/5-key-takeaways-from-tyler-connect-2021-JGHf7D04 Tyler Technologies held its' annual user conference Connect 2021 in April under the theme, Virtually Possible.  We tracked the Top 5 key takeaways from the highly successful conference and share them with you today.  Meredith Trimble, Tyler's Editorial Manager, is back on the show to talk about them in detail, and explains what they mean to the public sector. 

Meredith gives real examples of jurisdictions and schools making a difference in their communities and serving their constituents, many earning the Tyler Excellence Award for their efforts.  

The 5 Key Takeaways from Connect 2021 are:

1. We are all still connected

2. Government practitioners are among the heroes of 2020

3. The public sector is moving to the cloud

4. Cybersecurity matters

5. Partners are valuable

BONUS: The best days are ahead of us!

]]> 5 Key Takeaways from Tyler Connect 2021 Meredith Trimble, Jeff Harrell 00:29:48 Tyler Technologies held its' annual user conference Connect 2021 in April under the theme, Virtually Possible. We tracked the Top 5 key takeaways from the highly successful conference and share them with you today. Meredith Trimble, Tyler's Editorial Manager, is back on the show to talk about them in detail, and explains what they mean to the public sector. Tyler Technologies held its' annual user conference Connect 2021 in April under the theme, Virtually Possible. We tracked the Top 5 key takeaways from the highly successful conference and share them with you today. Meredith Trimble, Tyler's Editorial Manager, is back on the show to talk about them in detail, and explains what they mean to the public sector. connect 2021, tyler connect, government heroes, public sector, school districts, local government, connected communities, tea winners false full 28 dbac7f7d-1823-426e-9574-5d8931c25775 How to Engage Citizens Through Storytelling with Kate Nadolski People love stories.  Facts and figures are often forgotten, but a good story will stick with you for a while.  In this episode of the Tyler Tech podcast, former broadcast journalist and current marketing content specialist, Kate Nadolski, shares some very practical ways you can become skilled at crafting a story that connects with your audience.  

Kate studied communication and journalism in school, and previously to working at Tyler, she spent 7 years in local news, covering and crafting stories across the state of Michigan and beyond.

And for the first time, the Tyler Tech podcast is guest-hosted by Beth Amann.  Beth is a marketing communications specialist for Tyler and a wearer of many hats.  She is a theatre artist, performer, and producer - most notably having co-founded the Monumental Theatre Company in Washington D.C.  Beth is the co-host of the What is one Actually? Podcast, and brings her podcast and theatre experience to the show.

Find more resources at the Tyler Tech Resource Center.

]]> Mon, 3 May 2021 05:00:00 +0000 podcast@tylertech.com (Tyler Technologies) https://tylertech-podcast.simplecast.com/episodes/how-to-engage-citizens-with-storytelling-pUyU7PPh People love stories.  Facts and figures are often forgotten, but a good story will stick with you for a while.  In this episode of the Tyler Tech podcast, former broadcast journalist and current marketing content specialist, Kate Nadolski, shares some very practical ways you can become skilled at crafting a story that connects with your audience.  

Kate studied communication and journalism in school, and previously to working at Tyler, she spent 7 years in local news, covering and crafting stories across the state of Michigan and beyond.

And for the first time, the Tyler Tech podcast is guest-hosted by Beth Amann.  Beth is a marketing communications specialist for Tyler and a wearer of many hats.  She is a theatre artist, performer, and producer - most notably having co-founded the Monumental Theatre Company in Washington D.C.  Beth is the co-host of the What is one Actually? Podcast, and brings her podcast and theatre experience to the show.

Find more resources at the Tyler Tech Resource Center.

]]> How to Engage Citizens Through Storytelling with Kate Nadolski Tyler Technologies 00:29:17 Join first-time guest host Beth Amann as she explores the power of storytelling with Kate Nadolski, a marketing content specialist and former broadcast journalist who spent 7 years in local news, covering and crafting stories across the state of Michigan and beyond. Did you know cities like Denver and Detroit are hiring Chief Storytelling Officers? Jurisdictions across the world are beginning to understand how important storytelling is when engaging their citizens. Beth and Kate explore some practical ways you can become skilled at crafting a story that connects with your audience. Join first-time guest host Beth Amann as she explores the power of storytelling with Kate Nadolski, a marketing content specialist and former broadcast journalist who spent 7 years in local news, covering and crafting stories across the state of Michigan and beyond. Did you know cities like Denver and Detroit are hiring Chief Storytelling Officers? Jurisdictions across the world are beginning to understand how important storytelling is when engaging their citizens. Beth and Kate explore some practical ways you can become skilled at crafting a story that connects with your audience. true full 27 e12213d8-dd41-41a0-9cac-3cda18996244 5 Ways to Not Waste Stimulus Funds with Mark Funkhouser With the American Rescue Plan Act, local government is seeing opportunities to address some of the challenges they are facing brought on by the pandemic.  But what’s the best way to use these funds?  How do you make sure to best leverage this unique opportunity with both short term needs and long term priorities in mind?   Well, to help us understand this, we turn to Mark Funkhouser.

Mark Funkhouser, is the president of Funkhouser & Associates, and is a municipal finance expert and former mayor of Kansas City who has served as a government official, elected leader and publisher of Governingmagazine. He is a trusted and credible advisor to government officials who is uniquely qualified to help them put their communities on the path to fiscal sustainability. 

Mark has a master’s degree in social work from West Virginia University, an M.B.A. from Tennessee State University, and an interdisciplinary Ph.D. in public administration and urban sociology from the University of Missouri at Kansas City.

Ways to Not Waste Your Stimulus Funds

  1. Don’t misapply a temporary windfall
  2. Invest some of the money to reduce your operating costs
  3. Think beyond your borders
  4. Make overdue investments in technology and cybersecurity
  5. Spend some on social services and small businesses to avert short-term disaster
]]> Mon, 19 Apr 2021 05:00:00 +0000 podcast@tylertech.com (Mark Funkhouser, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/5-ways-to-not-waste-your-stimulus-funds-jeAG_3kB With the American Rescue Plan Act, local government is seeing opportunities to address some of the challenges they are facing brought on by the pandemic.  But what’s the best way to use these funds?  How do you make sure to best leverage this unique opportunity with both short term needs and long term priorities in mind?   Well, to help us understand this, we turn to Mark Funkhouser.

Mark Funkhouser, is the president of Funkhouser & Associates, and is a municipal finance expert and former mayor of Kansas City who has served as a government official, elected leader and publisher of Governingmagazine. He is a trusted and credible advisor to government officials who is uniquely qualified to help them put their communities on the path to fiscal sustainability. 

Mark has a master’s degree in social work from West Virginia University, an M.B.A. from Tennessee State University, and an interdisciplinary Ph.D. in public administration and urban sociology from the University of Missouri at Kansas City.

Ways to Not Waste Your Stimulus Funds

  1. Don’t misapply a temporary windfall
  2. Invest some of the money to reduce your operating costs
  3. Think beyond your borders
  4. Make overdue investments in technology and cybersecurity
  5. Spend some on social services and small businesses to avert short-term disaster
]]> 5 Ways to Not Waste Stimulus Funds with Mark Funkhouser Mark Funkhouser, Jeff Harrell 00:20:08 With the American Rescue Plan Act, local government is seeing opportunities to address some of the challenges they are facing brought on by the pandemic. But what’s the best way to use these funds? How do you make sure to best leverage this unique opportunity with both short term needs and long term priorities in mind? Well, to help us understand this, we turn to Mark Funkhouser. Mark Funkhouser, is the president of Funkhouser & Associates, and is a municipal finance expert and former mayor of Kansas City who has served as a government official, elected leader and publisher of Governing magazine. He is a trusted and credible advisor to government officials who is uniquely qualified to help them put their communities on the path to fiscal sustainability. Mark has a master’s degree in social work from West Virginia University, an M.B.A. from Tennessee State University, and an interdisciplinary Ph.D. in public administration and urban sociology from the University of Missouri at Kansas City. Today, Mark brings us his 5 Way to not waste you stimulus funds. With the American Rescue Plan Act, local government is seeing opportunities to address some of the challenges they are facing brought on by the pandemic. But what’s the best way to use these funds? How do you make sure to best leverage this unique opportunity with both short term needs and long term priorities in mind? Well, to help us understand this, we turn to Mark Funkhouser. Mark Funkhouser, is the president of Funkhouser & Associates, and is a municipal finance expert and former mayor of Kansas City who has served as a government official, elected leader and publisher of Governing magazine. He is a trusted and credible advisor to government officials who is uniquely qualified to help them put their communities on the path to fiscal sustainability. Mark has a master’s degree in social work from West Virginia University, an M.B.A. from Tennessee State University, and an interdisciplinary Ph.D. in public administration and urban sociology from the University of Missouri at Kansas City. Today, Mark brings us his 5 Way to not waste you stimulus funds. arpa, government technology, tyler technologies, american rescue plan act, tyler tech, tyler tech podcast false full 26 2c475b7e-fb72-4a05-bb0e-98f586e2fdac 5 Reasons to Use American Rescue Plan Funds to Support Data Infrastructure With the American Rescue Plan approved, many are looking at the best use of those funds to strengthen government for both short term and long term success.  Today, we look at how those funds might be used to support data infrastructure, and turn to an external subject matter expert, Tyler Kleykamp.

Tyler is a Fellow at Georgetown University’s Beeck Center for Social Impact + Innovation and Director of the State Chief Data Officers Network. Tyler was the State of Connecticut’s first Chief Data Officer (CDO) and one of the first state Chief Data Officers in the nation. A geographer by training, most of Tyler’s career has been in Connecticut state government including positions with the Department of Public Health, Office of Policy and Management, and the Governor’s Office.

In his role as CDO Tyler led Connecticut’s efforts to use data to enhance the efficiency and effectiveness of state programs, policies, and services. 

He was named a “Data and IT Innovator” by Route Fifty. In 2019, Tyler was named one of Government Technology’s “Top 25 Doers, Dreamers, and Drivers.”

Today Tyler brings us his 5 reasons to use the American Rescue Plan funds to support data infrastructure.  Which are:

5 Reasons to Use American Rescue Plan Funds to Support Data Infrastructure

  1. It’s necessary for informed recovery
  2. It’s vital for equitable recovery
  3. It builds a modern digital infrastructure
  4. Allows for future data-driven problem solving
  5. It’s an investment in both short and long term success

For information about: Tyler Technologies

]]> Mon, 5 Apr 2021 05:00:00 +0000 podcast@tylertech.com (Tyler Kleykamp, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/5-reasons-to-use-american-rescue-plan-funds-to-support-data-infrastructure-xCXfoQmH With the American Rescue Plan approved, many are looking at the best use of those funds to strengthen government for both short term and long term success.  Today, we look at how those funds might be used to support data infrastructure, and turn to an external subject matter expert, Tyler Kleykamp.

Tyler is a Fellow at Georgetown University’s Beeck Center for Social Impact + Innovation and Director of the State Chief Data Officers Network. Tyler was the State of Connecticut’s first Chief Data Officer (CDO) and one of the first state Chief Data Officers in the nation. A geographer by training, most of Tyler’s career has been in Connecticut state government including positions with the Department of Public Health, Office of Policy and Management, and the Governor’s Office.

In his role as CDO Tyler led Connecticut’s efforts to use data to enhance the efficiency and effectiveness of state programs, policies, and services. 

He was named a “Data and IT Innovator” by Route Fifty. In 2019, Tyler was named one of Government Technology’s “Top 25 Doers, Dreamers, and Drivers.”

Today Tyler brings us his 5 reasons to use the American Rescue Plan funds to support data infrastructure.  Which are:

5 Reasons to Use American Rescue Plan Funds to Support Data Infrastructure

  1. It’s necessary for informed recovery
  2. It’s vital for equitable recovery
  3. It builds a modern digital infrastructure
  4. Allows for future data-driven problem solving
  5. It’s an investment in both short and long term success

For information about: Tyler Technologies

]]> 5 Reasons to Use American Rescue Plan Funds to Support Data Infrastructure Tyler Kleykamp, Jeff Harrell 00:22:52 With the American Rescue Plan passed, many are looking at the best use of those funds to strengthen government for both short term and long term success. Today, we look at how those funds might be used to support data infrastructure, and turn to an external subject matter expert, Tyler Kleykamp. Tyler is a Fellow at Georgetown University’s Beeck Center for Social Impact + Innovation and Director of the State Chief Data Officers Network. Tyler was the State of Connecticut’s first Chief Data Officer (CDO) and one of the first state Chief Data Officers in the nation. A geographer by training, most of Tyler’s career has been in Connecticut state government including positions with the Department of Public Health, Office of Policy and Management, and the Governor’s Office. In his role as CDO Tyler led Connecticut’s efforts to use data to enhance the efficiency and effectiveness of state programs, policies, and services. He was named a “Data and IT Innovator” by Route Fifty. In 2019, Tyler was named one of Government Technology’s “Top 25 Doers, Dreamers, and Drivers.” Tyler brings us his 5 reasons to use the American Rescue Plan funds to support data infrastructure. With the American Rescue Plan passed, many are looking at the best use of those funds to strengthen government for both short term and long term success. Today, we look at how those funds might be used to support data infrastructure, and turn to an external subject matter expert, Tyler Kleykamp. Tyler is a Fellow at Georgetown University’s Beeck Center for Social Impact + Innovation and Director of the State Chief Data Officers Network. Tyler was the State of Connecticut’s first Chief Data Officer (CDO) and one of the first state Chief Data Officers in the nation. A geographer by training, most of Tyler’s career has been in Connecticut state government including positions with the Department of Public Health, Office of Policy and Management, and the Governor’s Office. In his role as CDO Tyler led Connecticut’s efforts to use data to enhance the efficiency and effectiveness of state programs, policies, and services. He was named a “Data and IT Innovator” by Route Fifty. In 2019, Tyler was named one of Government Technology’s “Top 25 Doers, Dreamers, and Drivers.” Tyler brings us his 5 reasons to use the American Rescue Plan funds to support data infrastructure. data, using arpa funds, american rescue plan act, data infrastructure false full 25 7c2c87ce-97a4-4d04-a7c3-2d88ab002f16 7 Ways Criminal Investigations Benefit from Innovative Technology It often dominates the headlines.  Modern criminals, cyber and otherwise, are using modern ways to conduct crime. So here’s the problem we are looking at in this episode:  if modern criminals are more sophisticated than ever, how can federal law enforcement use technology to keep us safe?

Well, to help us answer that question, we turn to Skip Bland, a development executive, with Tyler Technologies.  Skip has an incredible background, including:

  • More than 30 years of military security, law enforcement, and counterintelligence experience. 
  • Upon joining the U.S. Air Force in 1984, he guarded nuclear weapons storage areas and aircraft at strategic commands near Oxford, England, and later in Adana, Turkey. 
  • From there he spent a decade with the Air Force Office of Special Investigations (AFOSI), which identifies, investigates, and neutralizes serious criminal, terrorist, and espionage threats to the USAF and Department of Defense, thereby protecting national security.

Skip is a wealth of information and helps us carefully navigate this very important topic.  

Here's the 7 Ways Criminal Investigations Benefit from Innovative Technology:

  1. To fight modern crime, you need modernized investigative solutions
  2. Integrated solutions support collaboration across the investigative landscape
  3. Internal tracking of investigative activity leads to better outcomes
  4. Law enforcement reporting and analytics lead to better insights 
  5. Informant tracking solutions streamline informant interactions
  6. Tracking LE officials’ training and behavior enables accountability
  7. Mobile case management empowers the field operator
]]> Mon, 22 Mar 2021 19:51:49 +0000 podcast@tylertech.com (Skip Bland, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/7-ways-criminal-investigations-benefit-from-innovative-technology-rAVGrzBG It often dominates the headlines.  Modern criminals, cyber and otherwise, are using modern ways to conduct crime. So here’s the problem we are looking at in this episode:  if modern criminals are more sophisticated than ever, how can federal law enforcement use technology to keep us safe?

Well, to help us answer that question, we turn to Skip Bland, a development executive, with Tyler Technologies.  Skip has an incredible background, including:

  • More than 30 years of military security, law enforcement, and counterintelligence experience. 
  • Upon joining the U.S. Air Force in 1984, he guarded nuclear weapons storage areas and aircraft at strategic commands near Oxford, England, and later in Adana, Turkey. 
  • From there he spent a decade with the Air Force Office of Special Investigations (AFOSI), which identifies, investigates, and neutralizes serious criminal, terrorist, and espionage threats to the USAF and Department of Defense, thereby protecting national security.

Skip is a wealth of information and helps us carefully navigate this very important topic.  

Here's the 7 Ways Criminal Investigations Benefit from Innovative Technology:

  1. To fight modern crime, you need modernized investigative solutions
  2. Integrated solutions support collaboration across the investigative landscape
  3. Internal tracking of investigative activity leads to better outcomes
  4. Law enforcement reporting and analytics lead to better insights 
  5. Informant tracking solutions streamline informant interactions
  6. Tracking LE officials’ training and behavior enables accountability
  7. Mobile case management empowers the field operator
]]> 7 Ways Criminal Investigations Benefit from Innovative Technology Skip Bland, Jeff Harrell 00:29:47 It often dominates the headlines.  Modern criminals, cyber and otherwise, are using modern ways to conduct crime. So here’s the problem we are looking at in this episode:  if modern criminals are more sophisticated than ever, how can federal law enforcement use technology to keep us safe? Well, to help us answer that question, we turn to Skip Bland, a development executive, with Tyler Technologies.  It often dominates the headlines.  Modern criminals, cyber and otherwise, are using modern ways to conduct crime. So here’s the problem we are looking at in this episode:  if modern criminals are more sophisticated than ever, how can federal law enforcement use technology to keep us safe? Well, to help us answer that question, we turn to Skip Bland, a development executive, with Tyler Technologies.  tyler technologies, modern technology, tyler tech, tyler federal, federal public safety false full 24 1826d793-b1c9-4bd8-9507-b587feb87535 5 Key Public Sector Themes for 2021 2020 is over.  And now that we’re well into Q1 of 2021, we share the five key themes we are talking about and tracking this year in the public sector.  And how has the pandemic impacted these key themes? 

The perfect person to educate us on this topic is Tyler’s Editorial Manager, Meredith Trimble.  Meredith has an extensive background in the public sector, writes and produces the Tyler blog, and is a guest contributor for publications like GovLoop, ELGL, and the American City & County.

Go to the Tyler Tech Blog

Get in touch with Meredith:  Meredith.trimble@tylertech.com

 

 

]]> Sun, 7 Mar 2021 06:00:00 +0000 podcast@tylertech.com (Meredith Trimble, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/5-key-themes-in-the-public-sector-for-2021-Sec68cWn 2020 is over.  And now that we’re well into Q1 of 2021, we share the five key themes we are talking about and tracking this year in the public sector.  And how has the pandemic impacted these key themes? 

The perfect person to educate us on this topic is Tyler’s Editorial Manager, Meredith Trimble.  Meredith has an extensive background in the public sector, writes and produces the Tyler blog, and is a guest contributor for publications like GovLoop, ELGL, and the American City & County.

Go to the Tyler Tech Blog

Get in touch with Meredith:  Meredith.trimble@tylertech.com

 

 

]]> 5 Key Public Sector Themes for 2021 Meredith Trimble, Jeff Harrell 00:24:51 2020 is over. And now that we’re well into Q1 of 2021, we share the five key themes we are talking about and tracking this year in the public sector. And how has the pandemic impacted these key themes? The perfect person to educate us on this topic is Tyler’s Editorial Manager, Meredith Trimble. Meredith has an extensive background in the public sector, writes and produces the Tyler blog, and is a guest contributor for publications like GovLoop, ELGL, and the American City & County. 2020 is over. And now that we’re well into Q1 of 2021, we share the five key themes we are talking about and tracking this year in the public sector. And how has the pandemic impacted these key themes? The perfect person to educate us on this topic is Tyler’s Editorial Manager, Meredith Trimble. Meredith has an extensive background in the public sector, writes and produces the Tyler blog, and is a guest contributor for publications like GovLoop, ELGL, and the American City & County. data insights, public sector, equity, cloud, cybersecurity, civic engagement, reopening and recovery false full 23 1d837f91-861c-4ec7-9df8-33916510d6e0 Vocational Rehabilitation: Helping Clients Go Back to Work Vocational Rehabilitation.  It’s a vital service for individuals and communities, but to be effective, VR counselors must have the right tools to help.

To help us understand what vocational rehabilitation is, who is eligible, and what success looks like for both the individual and community, we turn to John Harper.  John is the Chief Subject Matter Expert at Encorpe, and has 25 years working in vocational rehabilitation.

He has a Master’s degree in vocational rehabilitation counseling, a licensed professional counselor, a certified rehabilitation counselor, and spent many years in the Missouri Vocational Rehabilitation agency.

Learn more about Tyler Technologies Vocation Rehabilitation Solutions

]]> Mon, 22 Feb 2021 06:00:00 +0000 podcast@tylertech.com (John Harper, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/vocational-rehabilitation-helping-clients-go-back-to-work-lnTnQ2L1 Vocational Rehabilitation.  It’s a vital service for individuals and communities, but to be effective, VR counselors must have the right tools to help.

To help us understand what vocational rehabilitation is, who is eligible, and what success looks like for both the individual and community, we turn to John Harper.  John is the Chief Subject Matter Expert at Encorpe, and has 25 years working in vocational rehabilitation.

He has a Master’s degree in vocational rehabilitation counseling, a licensed professional counselor, a certified rehabilitation counselor, and spent many years in the Missouri Vocational Rehabilitation agency.

Learn more about Tyler Technologies Vocation Rehabilitation Solutions

]]> Vocational Rehabilitation: Helping Clients Go Back to Work John Harper, Jeff Harrell 00:26:57 Vocational Rehabilitation. It’s a vital service for individuals and communities, but to be effective, VR counselors must have the right tools to help. To help us understand what vocational rehabilitation is, who is eligible, and what success looks like for both the individual and community, we turn to John Harper. John is the Chief Subject Matter Expert at Encorpe, and has 25 years working in vocational rehabilitation. He has a Master’s degree in vocational rehabilitation counseling, a licensed professional counselor, a certified rehabilitation counselor, and spent many years in the Missouri Vocational Rehabilitation agency. Vocational Rehabilitation. It’s a vital service for individuals and communities, but to be effective, VR counselors must have the right tools to help. To help us understand what vocational rehabilitation is, who is eligible, and what success looks like for both the individual and community, we turn to John Harper. John is the Chief Subject Matter Expert at Encorpe, and has 25 years working in vocational rehabilitation. He has a Master’s degree in vocational rehabilitation counseling, a licensed professional counselor, a certified rehabilitation counselor, and spent many years in the Missouri Vocational Rehabilitation agency. vocational rehabilitation, vr, tyler tech, tyler tech podcast false full 22 cb0bb83d-cbb0-4ca3-88cb-209577820e27 5 Tips for Improving Social Media in the Public Sector GenZ wants information from their local government via social media. What does that mean for those in the public sector?  Get 5 very practical tips on how to improve your social media from Heather Daniels, Tyler's Sr. Social Media Specialist.  They are:

  1. Invest in talent.
  2. Define a social media strategy.
  3. Be intentional with social media usage.
  4. Always create relevant content.
  5. DEI work is everyone's work

(Plus a bonus tip on unleashing valuable content you may be overlooking!)

Heather spent several years in the public sector with cities like Los Angeles and Missouri City, Texas, and shares her insight with us.

Tyler Technologies 

Heather Daniels 

Jeff Harrell

]]> Mon, 8 Feb 2021 06:00:00 +0000 podcast@tylertech.com (Heather Daniels, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/5-tips-for-improving-social-media-in-the-public-sector-3B2j2Nuj GenZ wants information from their local government via social media. What does that mean for those in the public sector?  Get 5 very practical tips on how to improve your social media from Heather Daniels, Tyler's Sr. Social Media Specialist.  They are:

  1. Invest in talent.
  2. Define a social media strategy.
  3. Be intentional with social media usage.
  4. Always create relevant content.
  5. DEI work is everyone's work

(Plus a bonus tip on unleashing valuable content you may be overlooking!)

Heather spent several years in the public sector with cities like Los Angeles and Missouri City, Texas, and shares her insight with us.

Tyler Technologies 

Heather Daniels 

Jeff Harrell

]]> 5 Tips for Improving Social Media in the Public Sector Heather Daniels, Jeff Harrell 00:16:54 GenZ wants information from their local government via social media. What does that mean for those in the public sector? Get 5 very practical tips on how to improve your social media from Heather Daniels, Tyler's Sr. Social Media Specialist. Heather spent several years in the public sector with cities like Los Angeles and Missouri City, Texas, and shares her insight with us. GenZ wants information from their local government via social media. What does that mean for those in the public sector? Get 5 very practical tips on how to improve your social media from Heather Daniels, Tyler's Sr. Social Media Specialist. Heather spent several years in the public sector with cities like Los Angeles and Missouri City, Texas, and shares her insight with us. social media, tyler technologies, local government, government podcast false full 21 2e0d0fe3-d404-4307-b4d8-4155e4635519 School Transportation: Getting Students Home Safely with Kim Rentner It is no secret schools are facing lots of challenges, especially in the last year with the pandemic.  What are some of the unique challenges school transportation is facing?  Getting students safely from point A to point B is more challenging than you think.

Here to help us navigate this issue is Kim Rentner. Kim is an Industry Engagement Consultant at Tyler Technologies, and she works with Transportation Directors, Business Managers and Superintendents to find solutions that are the best fit for their unique situations.

Kim has spent 23 years in K-12 transportation. She has served in various roles such as Northern Regional Director for the Illinois Association for Pupil Transportation, Safety Officer, Third Party Tester and Director of Transportation. She is an official NAPT (Nation Association for Pupil Transportation) instructor. Kim is passionate about student safety and loves sharing that passion with others. She’s the perfect person to help us understand school transportation issues.

Tyler Tech Resource Center

]]> Mon, 25 Jan 2021 06:00:00 +0000 podcast@tylertech.com (Kim Rentner, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/school-transportation-moving-students-safely-with-kim-rentner-Hgnv5Uph It is no secret schools are facing lots of challenges, especially in the last year with the pandemic.  What are some of the unique challenges school transportation is facing?  Getting students safely from point A to point B is more challenging than you think.

Here to help us navigate this issue is Kim Rentner. Kim is an Industry Engagement Consultant at Tyler Technologies, and she works with Transportation Directors, Business Managers and Superintendents to find solutions that are the best fit for their unique situations.

Kim has spent 23 years in K-12 transportation. She has served in various roles such as Northern Regional Director for the Illinois Association for Pupil Transportation, Safety Officer, Third Party Tester and Director of Transportation. She is an official NAPT (Nation Association for Pupil Transportation) instructor. Kim is passionate about student safety and loves sharing that passion with others. She’s the perfect person to help us understand school transportation issues.

Tyler Tech Resource Center

]]> School Transportation: Getting Students Home Safely with Kim Rentner Kim Rentner, Jeff Harrell 00:29:20 It is no secret schools are facing lots of challenges, especially in the last year with the pandemic. What are some of the unique challenges school transportation is facing? Getting students safely from point A to point B is more challenging than you think. Here to help us navigate this issue is Kim Rentner. Kim is an Industry Engagement Consultant here at Tyler Technologies, and she works with Transportation Directors, Business Managers and Superintendents to find solutions that are the best fit for their unique situations. Kim has spent 23 years in K-12 transportation. She has served in various roles such as Northern Regional Director for the Illinois Association for Pupil Transportation, Safety Officer, Third Party Tester and Director of Transportation. She is an official NAPT (Nation Association for Pupil Transportation) instructor. Kim is passionate about student safety and loves sharing that passion with others. She’s the perfect person to help us understand school transportation issues. It is no secret schools are facing lots of challenges, especially in the last year with the pandemic. What are some of the unique challenges school transportation is facing? Getting students safely from point A to point B is more challenging than you think. Here to help us navigate this issue is Kim Rentner. Kim is an Industry Engagement Consultant here at Tyler Technologies, and she works with Transportation Directors, Business Managers and Superintendents to find solutions that are the best fit for their unique situations. Kim has spent 23 years in K-12 transportation. She has served in various roles such as Northern Regional Director for the Illinois Association for Pupil Transportation, Safety Officer, Third Party Tester and Director of Transportation. She is an official NAPT (Nation Association for Pupil Transportation) instructor. Kim is passionate about student safety and loves sharing that passion with others. She’s the perfect person to help us understand school transportation issues. k-12 transportation, student transportation, school transportation false full 20 473fc8f4-3b2b-4847-bb70-b785ee373394 How Each Generation Wants to Engage with Local Government We kick off Season Two of the Tyler Tech Podcast with a "best of" compilation of the breakthrough research separating myth from truth in how each generation wants to engage with their local government.  

Generational expert Jason Dorsey walks us through each generation, hand-picking the biggest discoveries from the research, giving local government leaders incredible insight as they work to engage with their community.  

More content available at the Tyler Tech Resource Center. 

]]> Mon, 11 Jan 2021 06:00:00 +0000 podcast@tylertech.com (Jason Dorsey, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/separating-myth-from-truth-how-each-generation-engages-with-government-8BX3aFJF We kick off Season Two of the Tyler Tech Podcast with a "best of" compilation of the breakthrough research separating myth from truth in how each generation wants to engage with their local government.  

Generational expert Jason Dorsey walks us through each generation, hand-picking the biggest discoveries from the research, giving local government leaders incredible insight as they work to engage with their community.  

More content available at the Tyler Tech Resource Center. 

]]> How Each Generation Wants to Engage with Local Government Jason Dorsey, Jeff Harrell 00:46:05 We kick off Season Two of the Tyler Tech Podcast with a "best of" compilation of the breakthrough research separating myth from truth in how each generation wants to engage with their local government. Generational expert Jason Dorsey walks us through each generation, hand-picking the biggest discoveries from the research, giving local government leaders incredible insight as they work to engage with their community. We kick off Season Two of the Tyler Tech Podcast with a "best of" compilation of the breakthrough research separating myth from truth in how each generation wants to engage with their local government. Generational expert Jason Dorsey walks us through each generation, hand-picking the biggest discoveries from the research, giving local government leaders incredible insight as they work to engage with their community. genresearch, tyler technologies, localgov, millennials, genx, genz, baby boomers, government false full 19 54f6c1cb-42e4-4862-a24b-094747708d24 Tips to Build Cyber Resilience in the Public Sector The threat environment is high and cyber incidents seem to be on the rise.  The public sector has not been immune to cyber attacks.  Get some great information plus six tips to build cyber resilience in your organization from Ron Barnier, one of Tyler Technologies' cybersecurity experts.

Tyler Technologies

Tyler Technologies Resource Center

]]> Mon, 28 Dec 2020 06:00:00 +0000 podcast@tylertech.com (Jeff Harrell, Ron Bernier) https://tylertech-podcast.simplecast.com/episodes/tips-to-build-cyber-resilience-in-the-public-sector-yMBB8R5J The threat environment is high and cyber incidents seem to be on the rise.  The public sector has not been immune to cyber attacks.  Get some great information plus six tips to build cyber resilience in your organization from Ron Barnier, one of Tyler Technologies' cybersecurity experts.

Tyler Technologies

Tyler Technologies Resource Center

]]> Tips to Build Cyber Resilience in the Public Sector Jeff Harrell, Ron Bernier 00:28:38 The threat environment is high and cyber incidents seem to be on the rise. The public sector has not been immune to cyber attacks. Get some great information plus six tips to build cyber resilience in your organization from Ron Barnier, one of Tyler Technologies' cybersecurity experts. The threat environment is high and cyber incidents seem to be on the rise. The public sector has not been immune to cyber attacks. Get some great information plus six tips to build cyber resilience in your organization from Ron Barnier, one of Tyler Technologies' cybersecurity experts. cyber threats, tyler detect, tyler technologies, cybersecurity, threat detection false full 18 014aef9e-02f2-4314-8549-58066ac0a09e How Automation Helps Veterans Veterans have been impacted by the pandemic but automation and technology are helping them access the benefits they deserve.  Find out how the Kansas Commission on Veterans Affairs leverages automation to take care of Veterans in need.  Especially those who cannot access services and benefits on their own.  Semper Gumby!

]]> Mon, 14 Dec 2020 06:00:00 +0000 podcast@tylertech.com (Jeff Harrell, Jeremy Miller, Eric Rohleder) https://tylertech-podcast.simplecast.com/episodes/how-automation-helps-veterans-9_kCeXb9 Veterans have been impacted by the pandemic but automation and technology are helping them access the benefits they deserve.  Find out how the Kansas Commission on Veterans Affairs leverages automation to take care of Veterans in need.  Especially those who cannot access services and benefits on their own.  Semper Gumby!

]]> How Automation Helps Veterans Jeff Harrell, Jeremy Miller, Eric Rohleder 00:29:12 Veterans have been impacted by the pandemic but automation and technology are helping them access the benefits they deserve. Find out how the Kansas Commission on Veterans Affairs leverages automation to take care of Veterans in need. Especially those who cannot access services and benefits on their own. Semper Gumby! Veterans have been impacted by the pandemic but automation and technology are helping them access the benefits they deserve. Find out how the Kansas Commission on Veterans Affairs leverages automation to take care of Veterans in need. Especially those who cannot access services and benefits on their own. Semper Gumby! veterans affairs, federal division, veterans benefits, entellitrack, etk false full 17 003efb80-bab7-493f-bc2a-a336bfd382fe The High Cost of Fractured Technology: Part Two We complete the two-part series, diving into the challenges of a GovTech Stack that does not stack up.  Tyler internal expert Mike Teeters helps us understand who and how the Government Tech Stack gets implemented, and addresses the questions of whether or not there is a certain order to implementation.

]]> Mon, 30 Nov 2020 06:00:00 +0000 podcast@tylertech.com (Jeff Harrell, Mike Teeters) https://tylertech-podcast.simplecast.com/episodes/the-high-cost-of-fractured-technology-part-two-RAHXI0wH We complete the two-part series, diving into the challenges of a GovTech Stack that does not stack up.  Tyler internal expert Mike Teeters helps us understand who and how the Government Tech Stack gets implemented, and addresses the questions of whether or not there is a certain order to implementation.

]]> The High Cost of Fractured Technology: Part Two Jeff Harrell, Mike Teeters 00:17:11 We complete the two-part series, diving into the challenges of a GovTech Stack that does not stack up. Tyler internal expert Mike Teeters helps us understand who and how the Government Tech Stack gets implemented, and addresses the questions of whether or not there is a certain order to implementation. We complete the two-part series, diving into the challenges of a GovTech Stack that does not stack up. Tyler internal expert Mike Teeters helps us understand who and how the Government Tech Stack gets implemented, and addresses the questions of whether or not there is a certain order to implementation. government technology, govtech stack, citizen engagement false full 16 3c5431d4-62d9-4c74-aa52-0993f6c66557 The High Cost of Fractured Technology: Part One Engaging with citizens is more critical than ever.  The desire for a seamless experience is high, and the pandemic has put an ever-increasing dependance on technology.  Tyler internal expert Mike Teeters helps us understand the concept of a Government Technology Stack and why it is so important to local government.

]]> Mon, 16 Nov 2020 06:00:00 +0000 podcast@tylertech.com (Jeff Harrell, Mike Teeters) https://tylertech-podcast.simplecast.com/episodes/the-high-cost-of-fractured-technology-part-one-n1kFHGAS Engaging with citizens is more critical than ever.  The desire for a seamless experience is high, and the pandemic has put an ever-increasing dependance on technology.  Tyler internal expert Mike Teeters helps us understand the concept of a Government Technology Stack and why it is so important to local government.

]]> The High Cost of Fractured Technology: Part One Jeff Harrell, Mike Teeters 00:30:15 Engaging with citizens is more critical than ever. The desire for a seamless experience is high, and the pandemic has put an ever-increasing dependance on technology. Tyler internal expert Mike Teeters helps us understand the concept of a Government Technology Stack and why it is so important to local government. Engaging with citizens is more critical than ever. The desire for a seamless experience is high, and the pandemic has put an ever-increasing dependance on technology. Tyler internal expert Mike Teeters helps us understand the concept of a Government Technology Stack and why it is so important to local government. government technology, public sector, govtech stack, govtech, government false full 15 2c14dcb9-2c21-433a-aa47-be4104c34cd5 How Cities and Counties Can Get Back to Business Quicker and Smarter with Civic Engagement It's challenging to connect during a pandemic.  There are resident services needs but many traditional channels are closed.  In this episode, TJ Sokoll, Tyler's Vice President of Product Strategy, shares some real world examples of how communities across the country are creatively connecting through civic engagement.

]]> Mon, 2 Nov 2020 06:00:00 +0000 podcast@tylertech.com (TJ Sokoll, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/how-cities-and-counties-can-get-back-to-business-quicker-and-smarter-with-civic-engagement-TC1cIVFv It's challenging to connect during a pandemic.  There are resident services needs but many traditional channels are closed.  In this episode, TJ Sokoll, Tyler's Vice President of Product Strategy, shares some real world examples of how communities across the country are creatively connecting through civic engagement.

]]> How Cities and Counties Can Get Back to Business Quicker and Smarter with Civic Engagement TJ Sokoll, Jeff Harrell 00:21:31 It's challenging to connect during a pandemic. There are resident services needs but many traditional channels are closed. In this episode, TJ Sokoll, Tyler's Vice President of Product Strategy, shares some real world examples of how communities across the country are creatively connecting through civic engagement. It's challenging to connect during a pandemic. There are resident services needs but many traditional channels are closed. In this episode, TJ Sokoll, Tyler's Vice President of Product Strategy, shares some real world examples of how communities across the country are creatively connecting through civic engagement. mycivic, software, public sector, tyler technologies, citizen engagement, local government, applications, community engagement false full 14 5318652d-82cf-4fcd-9441-dcf0c7ada5ee Using Data to Solve Problems Data can be overwhelming.  How can local government use data to solve important problems without getting lost in the sea of statistics?  Oliver Wise, Director of Recovery Solutions for Tyler's Data & Insights Division gives us some practical insights on how local government can use data effectively. 

]]> Mon, 19 Oct 2020 05:00:00 +0000 podcast@tylertech.com (Jeff Harrell, Oliver Wise) https://tylertech-podcast.simplecast.com/episodes/using-data-to-solve-problems-WaSN9r1G Data can be overwhelming.  How can local government use data to solve important problems without getting lost in the sea of statistics?  Oliver Wise, Director of Recovery Solutions for Tyler's Data & Insights Division gives us some practical insights on how local government can use data effectively. 

]]> Using Data to Solve Problems Jeff Harrell, Oliver Wise 00:29:20 Data can be overwhelming. How can local government use data to solve important problems without getting lost in the sea of statistics? Oliver Wise, Director of Recovery Solutions for Tyler's Data & Insights Division gives us some practical insights on how local government can use data effectively. Data can be overwhelming. How can local government use data to solve important problems without getting lost in the sea of statistics? Oliver Wise, Director of Recovery Solutions for Tyler's Data & Insights Division gives us some practical insights on how local government can use data effectively. data, data and insights false full 13 91838a5c-2cbd-404a-9338-d2608dc4d9b4 How Technology Helped Find a Missing Hiker Mon, 5 Oct 2020 05:00:00 +0000 podcast@tylertech.com (Randy Ormerod, Neil Kellegher, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/how-technology-helped-find-a-missing-hiker-BkICB7Dr How Technology Helped Find a Missing Hiker Randy Ormerod, Neil Kellegher, Jeff Harrell 00:30:40 When a hiker goes missing in a large area in Greene County, New York, the 911 Emergency Operations Center turns to technology to solve a very important problem. Hear how some quick, creative thinking turned a potentially scary situation into another day at the park. When a hiker goes missing in a large area in Greene County, New York, the 911 Emergency Operations Center turns to technology to solve a very important problem. Hear how some quick, creative thinking turned a potentially scary situation into another day at the park. greene county, new york, tyler technologies, tyler new world, government podcast, cad false full 12 04dc3ac0-9820-42ec-991b-ccfe4d61bac3 BONUS: Teacher teaches the Enneagram, Part 2 Teacher, Administrator and Enneagram expert Joey Schewee, daughter of Suzanne Stabile (author of the Enneagram gold standard book, "Road Back to You"), is back with a PhD-level course on the  Enneagram.  If you work in a team environment, or just want to learn more about your motivation, you'll love this very practical episode.environments to increase communication and productivity.

For more great content, so to the Tyler Tech Resource Center.

]]> Mon, 21 Sep 2020 05:00:10 +0000 podcast@tylertech.com (Tyler Technologies) https://tylertech-podcast.simplecast.com/episodes/bonus-teacher-teaches-the-enneagram-part-2-W8GTimbA Teacher, Administrator and Enneagram expert Joey Schewee, daughter of Suzanne Stabile (author of the Enneagram gold standard book, "Road Back to You"), is back with a PhD-level course on the  Enneagram.  If you work in a team environment, or just want to learn more about your motivation, you'll love this very practical episode.environments to increase communication and productivity.

For more great content, so to the Tyler Tech Resource Center.

]]> BONUS: Teacher teaches the Enneagram, Part 2 Tyler Technologies 00:37:38 Teacher, Administrator and Enneagram expert Joey Schewee, daughter of Suzanne Stabile (author of the Enneagram gold standard book, "Road Back to You"), is back with a PhD-level course on the Enneagram. If you work in a team environment, or just want to learn more about your motivation, you'll love this very practical episode.environments to increase communication and productivity. Teacher, Administrator and Enneagram expert Joey Schewee, daughter of Suzanne Stabile (author of the Enneagram gold standard book, "Road Back to You"), is back with a PhD-level course on the Enneagram. If you work in a team environment, or just want to learn more about your motivation, you'll love this very practical episode.environments to increase communication and productivity. false full 11 85c0193a-2c44-405f-b647-a9772e5028be BONUS: Teacher teaches the Enneagram, Part 1 Get an advanced lesson from teacher and  Enneagram experts, Joey Schewee, daughter of Suzanne Stabile (author of the Enneagram gold standard book, "Road Back to You").  Learn how the Enneagram can be used in team environments to increase communication and productivity.

www.tylertech.com/resources/podcast

]]> Mon, 7 Sep 2020 05:00:17 +0000 podcast@tylertech.com (Joey Schewee, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/bonus-teacher-teaches-the-enneagram-part-1-kn3_VLQA Get an advanced lesson from teacher and  Enneagram experts, Joey Schewee, daughter of Suzanne Stabile (author of the Enneagram gold standard book, "Road Back to You").  Learn how the Enneagram can be used in team environments to increase communication and productivity.

www.tylertech.com/resources/podcast

]]> BONUS: Teacher teaches the Enneagram, Part 1 Joey Schewee, Jeff Harrell 00:29:04 Get an advanced lesson from teacher and Enneagram experts, Joey Schewee, daughter of Suzanne Stabile (author of the Enneagram gold standard book, "Road Back to You"). Learn how the Enneagram can be used in team environments to increase communication and productivity. Get an advanced lesson from teacher and Enneagram experts, Joey Schewee, daughter of Suzanne Stabile (author of the Enneagram gold standard book, "Road Back to You"). Learn how the Enneagram can be used in team environments to increase communication and productivity. #enneagram, governmentpodcast, governmenttechnology, govtech, tylertech, tylertechpodcast false full 10 f9b58f10-23f1-4820-8a81-6d0b8bbd3a0e What to Know About Cybersecurity at Home Many of us are working from home.  What threats does that create?  What do I need to watch out for?  Social Engineer and Tyler subject matter expert Max Greene gives us some very practical insights to help us be safer at home. 

Here's a link to the Tyler Tech Resource Center: Resource Center

]]> Mon, 24 Aug 2020 05:00:40 +0000 podcast@tylertech.com (Max Greene, Jeff Harrell) https://tylertech-podcast.simplecast.com/episodes/what-to-know-about-cybersecurity-at-home-GCzHIeJO Many of us are working from home.  What threats does that create?  What do I need to watch out for?  Social Engineer and Tyler subject matter expert Max Greene gives us some very practical insights to help us be safer at home. 

Here's a link to the Tyler Tech Resource Center: Resource Center

]]> What to Know About Cybersecurity at Home Max Greene, Jeff Harrell 00:23:59 Many of us are working from home. What threats does that create? What do I need to watch out for? Social Engineer and Tyler subject matter expert Max Greene gives us some very practical insights to help us be safer at home. Many of us are working from home. What threats does that create? What do I need to watch out for? Social Engineer and Tyler subject matter expert Max Greene gives us some very practical insights to help us be safer at home. cybersecurity at home, work from home, tyler detect, tyler technologies, tyler cybersecurity, cybersecurity false full 9 4f96644d-f363-4cc8-8931-8b9660e3e468 Shedding Light on the Opioid Epidemic Mon, 10 Aug 2020 05:00:20 +0000 podcast@tylertech.com (Tyler Technologies) https://tylertech-podcast.simplecast.com/episodes/shedding-light-on-the-opioid-epidemic-6tbg_89F Shedding Light on the Opioid Epidemic Tyler Technologies 00:16:40 Dr. Kevin Gilliland is back to talk about the opioid epidemic and why the problem has skyrocketed in recent years. Dr. Kevin Gilliland is back to talk about the opioid epidemic and why the problem has skyrocketed in recent years. false full 8 0005fbdf-1fbd-4c78-995c-d17c25ecd8d7 Putting City Hall in your Smart Phone Mon, 27 Jul 2020 02:00:03 +0000 podcast@tylertech.com (Tyler Technologies) https://tylertech-podcast.simplecast.com/episodes/putting-city-hall-in-your-smart-phone-JgKVcvo2 Putting City Hall in your Smart Phone Tyler Technologies 00:21:35 TJ Sokoll realized connecting with his local government was difficult, so he did something about it. Hear how communities around the country are doing the same. TJ Sokoll realized connecting with his local government was difficult, so he did something about it. Hear how communities around the country are doing the same. false full 7 9ddaa5ce-db22-4ae0-896c-4bc1d5706cbb BONUS: COVID impact on Mental Health Mon, 13 Jul 2020 13:56:38 +0000 podcast@tylertech.com (Tyler Technologies) https://tylertech-podcast.simplecast.com/episodes/bonus-covid-impact-on-mental-health-_qGBUdtm BONUS: COVID impact on Mental Health Tyler Technologies 00:18:48 Clinical psychologist Dr. Kevin Gilliland joins Jeff to share some interesting and helpful insights into COVID-19's impact on our mental health. Clinical psychologist Dr. Kevin Gilliland joins Jeff to share some interesting and helpful insights into COVID-19's impact on our mental health. false full 6 08311f86-e3cc-453a-bd9a-f40ba28b29cd How Kansas City Makes It Easier for Small Businesses to Thrive Mon, 29 Jun 2020 13:40:07 +0000 podcast@tylertech.com (Tyler Technologies) https://tylertech-podcast.simplecast.com/episodes/kansas-city-here-i-come-A3GYUp3_ How Kansas City Makes It Easier for Small Businesses to Thrive Tyler Technologies 00:17:50 We learn how this innovative city made it easier for businesses to conduct business with the city. And we find out what might be the best BBQ in town. We learn how this innovative city made it easier for businesses to conduct business with the city. And we find out what might be the best BBQ in town. false full 5 891e43fc-a9e7-4d51-b331-bebc4dfc9706 Boy those Baby Boomers! Mon, 22 Jun 2020 15:07:34 +0000 podcast@tylertech.com (Tyler Technologies) https://tylertech-podcast.simplecast.com/episodes/boy-those-baby-boomers-GNnsp51o Boy those Baby Boomers! Tyler Technologies 00:17:59 The final in the four-part series on the GenResearch is all about Baby Boomers. Their definition of government engagement may be surprising. The final in the four-part series on the GenResearch is all about Baby Boomers. Their definition of government engagement may be surprising. false full 4 6d9450df-016d-4ae2-94f7-55a9fa63e6f3 Don't Forget About Gen X Tue, 16 Jun 2020 13:27:51 +0000 podcast@tylertech.com (Tyler Technologies) https://tylertech-podcast.simplecast.com/episodes/dont-forget-about-gen-x-S9raebMW Don't Forget About Gen X Tyler Technologies 00:15:54 Jason Dorsey and Jeff Harrell discuss what Jeff claims is the greatest Generation, Gen X. What this skeptical generation thinks about local government is surprising. Jason Dorsey and Jeff Harrell discuss what Jeff claims is the greatest Generation, Gen X. What this skeptical generation thinks about local government is surprising. public sector, local government, generational research, government, gen x false full 3 549b43a4-1f73-45c6-a7a1-d51769bd0870 Oh, those Millennials. Mon, 8 Jun 2020 13:40:34 +0000 podcast@tylertech.com (Tyler Technologies) https://tylertech-podcast.simplecast.com/episodes/oh-those-millennials-WkjisgGv Oh, those Millennials. Tyler Technologies 00:20:30 Jason Dorsey is back to dive into the myths and truths about a generation that often gets a bad rap. And a surprise division is uncovered. Jason Dorsey is back to dive into the myths and truths about a generation that often gets a bad rap. And a surprise division is uncovered. tyler technologies, technology, millennials, government false full 2 4f1bbeb7-aa3f-4b07-8dd2-e78a77ea083c The Rise of Gen Z Sun, 31 May 2020 00:30:43 +0000 podcast@tylertech.com (Tyler Technologies) https://tylertech-podcast.simplecast.com/episodes/the-rise-of-gen-z-5I2TTnF5 The Rise of Gen Z Tyler Technologies 00:20:39 Generational expert Jason Dorsey joins host Jeff Harrell to dive into the ground-breaking research on how Gen Z feels about local government. The generation they most closely align to is surprising. Generational expert Jason Dorsey joins host Jeff Harrell to dive into the ground-breaking research on how Gen Z feels about local government. The generation they most closely align to is surprising. generation z, tyler technologies, technology, government false full 1 724ca5b3-af33-4d73-87bc-6c83f4d025bd Trailer: Diving Into Generational Research Mon, 18 May 2020 17:17:29 +0000 podcast@tylertech.com (Tyler Technologies) https://tylertech-podcast.simplecast.com/episodes/trailer-diving-into-generational-research-poJc7HZV Trailer: Diving Into Generational Research Tyler Technologies 00:03:21 Get an exclusive sneak peek into the new Tyler Tech Podcast, which kicks off with a 4-part series on the generations communities are asked to serve today. Get an exclusive sneak peek into the new Tyler Tech Podcast, which kicks off with a 4-part series on the generations communities are asked to serve today. false trailer 1