Talent All-Stars

How Autism Learning Partners Fills Hard-to-Staff Roles Without Sacrificing Quality

support@podcastpointman.com (ZipRecruiter) — Tue, 31 Mar 2026 10:00:00 +0000

Hiring therapists for in-home child care is challenging because it's not a suitable role for everyone. Many candidates are surprised by the difficulty and realize they are wrong for the job only after being hired.

Steffanie Chaviano, VP of Talent Acquisition at Autism Learning Partners, has spent eight years solving that exact problem at scale across 60 regions and 16 states.

In this episode of Talent All Stars, Steffanie walks through the two-step interview process ALP rebuilt from scratch, why they introduced a realistic job preview before candidates ever speak to a recruiter, and how AI automation freed up her team to focus on the work that actually requires a human.

You'll also hear:

How she went from staffing winery workers in Napa to leading TA at a national healthcare organization
Why she took a pay cut to break into in-house recruiting, and how she rose to VP
How AI fatigue is changing candidate behavior, and what ALP is doing about it

Connect with Steffanie: https://www.linkedin.com/in/schaviano/

Learn more about Autism Learning Partners: www.autismlearningpartners.com

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

SAP's Talent DISCOVERY System: Skills, AI, and the True Cost of a Bad Hire

support@podcastpointman.com (ZipRecruiter) — Tue, 17 Mar 2026 10:00:00 +0000

SAP has over 100,000 employees, operates in nearly every country on earth, and generates revenue in the tens of billions. So when their Global Head of Talent Discovery says the old way of hiring isn't working anymore, it's worth paying attention.

In this episode of Talent All Stars, Eric Goldstein explains why SAP ditched "talent acquisition" as a concept, how they're building a skills-based hiring engine from the inside out, and why the real cost of a vacant role has nothing to do with the recruiting fee.

You'll also hear:

How Eric makes the business case to a CFO to invest in the Talent Discovery function.
What AI is doing for early-career proximity at a global enterprise
The interviewing technique he uses to find out who actually knows their stuff

Connect with Eric: https://www.linkedin.com/in/ericgoldstein2010/

Learn more about SAP: www.sap.com

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Encore: From the White House to Docusign: What Government and Corporate Leadership Have in Common

support@podcastpointman.com (ZipRecruiter) — Tue, 3 Mar 2026 11:00:00 +0000

This episode originally aired September 30, 2025—and it's too good not to revisit.

Jennifer Christie has built one of the most fascinating careers in people leadership: running presidential personnel at the White House, holding senior posts at American Express and Twitter, and now serving as Chief People Officer at Docusign. Safe to say she's seen leadership from every angle.

In this encore episode, Jennifer breaks down:

Why government and corporate leadership have more in common than you'd ever expect
How AI is reshaping HR and why the right question isn't "what will it replace?" but "what will you do instead?"
The one HR role she considers a must for any aspiring CPO
Why internal mobility is about to become one of the most powerful tools in your talent strategy

She also drops some straight-up practical advice for interviewers: stop fixating on bullet points and start digging into motivations and career transitions. That's where the real story lives.

Connect with Jennifer on LinkedIn: https://www.linkedin.com/in/jennifer-christie-5254866

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Coaching, Culture, and Ecosystem Thinking at Verisk

support@podcastpointman.com (ZipRecruiter) — Tue, 17 Feb 2026 11:00:00 +0000

Verisk is a global data analytics company that helps businesses understand and manage risk. Now they’re tasked with completely rethinking how to build a talent pipeline in an industry where the skills didn't exist five years ago.

In this episode of Talent All Stars, Verisk's CHRO Sunita Holzer breaks down how the company built a data science recruiting engine from scratch during the pandemic, why they hire for "ecosystem thinking" over technical skills alone, and what it really means to operate in a culture where just doing your job isn't enough.

You'll hear how Verisk measures talent success (conversion rates, retention, internal mobility), why they need employees who think about geopolitics and insurance trends as much as their day-to-day tasks, and the company's approach to developing people who can handle a rapidly evolving digital landscape.

Connect with Sunita: https://www.linkedin.com/in/sunitaholzer/

Explore careers at Verisk: https://www.verisk.com/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

The Power of ONE: Hiring Hospitality Heroes at Omni Hotels & Resorts

support@podcastpointman.com (ZipRecruiter) — Tue, 3 Feb 2026 11:30:00 +0000

Joy Rothschild leads people strategy for 20,000 employees across 50+ Omni Hotels & Resorts properties, each with its own character and story. But her edge isn't just hiring for a hospitality empire—it's spotting the quiet ones in the corners, the people others overlook, and betting on them before they're ready.

In this episode of Talent All Stars, Joy shares her unexpected path into HR, the career-defining moment when a COO stopped her mid-grovel to teach her how to accept a promotion, and why she turned getting fired into a philosophy that now shapes how Omni develops 20,000 careers.

You'll hear the origin story of "The Power of One"—a service empowerment program so sticky it survived a rebrand attempt and a pandemic. Joy also breaks down why she'll never let consultants eliminate HR from the hotels, her two-question interview filter, and what "growing the garden" actually looks like at scale.

Connect with Joy: https://www.linkedin.com/in/joy-rothschild-9591351/

Explore careers at Omni Hotels & Resorts: https://www.omnihotels.com/careers

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Opening Doors and Building Leaders: Inside Crunch Fitness's People Strategy

support@podcastpointman.com (ZipRecruiter) — Tue, 20 Jan 2026 11:00:00 +0000

Pamela J. Brown leads talent strategy for 530 Crunch Fitness locations, hiring 500+ personal trainers a year in an intensely competitive market. But her real superpower? Building leaders who build leaders, opening doors for the next generation, and proving that great people strategy drives revenue, not just cost savings.

In this episode of Talent All Stars, Pamela shares practical wisdom from 25 years of leading people teams across insurance, financial services, and fitness. She breaks down the exact coaching framework she uses to develop leaders, how she built credibility in a brand-new industry by getting vulnerable, and why leading with service creates opportunities that come back to you in unexpected ways.

You'll also hear how Pamela uses AI to audit her own leadership effectiveness, how she distills complex roles into clear hiring criteria (sales, service, science), and what metrics actually matter when you're trying to prove the business impact of your people strategy.

You'll learn:

How to position yourself so doors open for you (and how to open them for others)
The exact coaching questions that build leadership capability in your team
Why understanding "the language of the business" is critical for HR credibility
How to choose which technology initiatives to prioritize in 2026
The one metric that proves retention drives revenue, not just cost savings

Connect with Pamela: https://www.linkedin.com/in/pamelabr

Follow Multiplying Moves for Pamela’s Thought Leadership: https://lnkd.in/edWard7R

Check out Crunch’s website for great career opportunities: https://www.crunch.com/careers

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

How Cummins Builds an Intentional Culture One Behavior at a Time

support@podcastpointman.com (ZipRecruiter) — Tue, 6 Jan 2026 11:00:00 +0000

A great culture doesn’t just happen by accident. Marvin Boakye, Chief Human Resources Officer at Cummins, believes it must be engineered with the same discipline, rigor, and accountability as any complex system. For him, culture is not an abstract idea. It is something leaders design through daily behavior, decisions, and tradeoffs.

In this episode of Talent All Stars, Marvin explains how Cummins Inc., the global power leader, builds intentional culture across more than 70,000 employees worldwide. He breaks down the five elements that make culture stick, why leadership behavior carries more weight than values statements, and how Cummins uses real data to understand engagement, performance, and risk. The conversation offers a clear look at how intentional culture becomes a strategic advantage for any talent team.

You’ll learn:

Why Marvin believes “culture eats strategy for breakfast”
Why Cummins treats diversity as one of the biggest strategic advantages
How vulnerability actually strengthens trust instead of weakening your authority
Why culture leaders need to stay focused on what they practice, promote, and permit

Connect with Marvin: https://www.linkedin.com/in/marvin-boakye-25a2122

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

The TOP 5 Lessons in Talent Acquisition from 2025

support@podcastpointman.com (ZipRecruiter) — Tue, 30 Dec 2025 11:00:00 +0000

In this special Year-End Wrap-Up of Talent All Stars, host Dave Travers reflects on the conversations that shaped the talent landscape in 2025. Through insights from leaders across healthcare, real estate, retail, technology, aviation, gaming, and more, this episode breaks down the five themes that defined how the best teams hired, developed, and retained talent this year.

Dave revisits the voices behind these insights, including Yvette Hansen (Baylor Scott and White Health), Danielle Kensinger (Cushman and Wakefield), Jim D’Amico (Caliber), Jane Curran (JLL), Claire MacIntyre (Sam’s Club), Sara Tilley (ServiceNow), Mike Aronson (Johnson Controls), Scott Sell (Mercy), Jennifer Christie (DocuSign), Brian Riley (Riot Games), Tiffany Haley (Vanguard), Raul Valentin (ABM), Greg Muccio (Southwest Airlines), John Heyliger (Lockheed Martin), and Cindi Harper (Intel). Each offers a grounded look at the shifts redefining talent acquisition and HR in real time.

Together, these leaders reveal the five biggest takeaways from 2025:

How AI and automation created more space for meaningful human interaction
Why adaptability, curiosity, and learning agility have become the new hiring criteria
How internal mobility and development became essential for competitiveness
Why business fluency is now required for TA credibility
How proactive workforce planning reshaped partnerships with the business

Across these themes, the message is clear. The most successful talent teams in 2025 did more than fill roles. They anticipated needs, shaped strategy, influenced executives with data, and created workplaces where employees could grow faster than the market was changing.

Connect with the guests and check their Talent All-Stars episodes below!

Yvette Hansen:

Talent All-Star Episode: https://www.youtube.com/watch?v=PTfGfgaWNwQ

LinkedIn: https://www.linkedin.com/in/yvettehansen/

Danielle Kensinger:

Talent All-Star Episode: https://www.youtube.com/watch?v=jqBMhxa1mUc

LinkedIn: https://www.linkedin.com/in/danielle-kensinger-262bb744/

Jim D’Amico:

Talent All-Star Episode: https://www.youtube.com/watch?v=9NdXrFH4UUg

LinkedIn: https://www.linkedin.com/in/jimdamico/

Jane Curran:

Talent All-Star Episode: https://www.youtube.com/watch?v=Ei5Jpy4ap_Y

LinkedIn: https://www.linkedin.com/in/jane-curran-1556715/

Claire MacIntyre:

Talent All-Star Episode: https://www.youtube.com/watch?v=q65jlhkNJtg

LinkedIn: https://www.linkedin.com/in/claire-macintyre/

Sara Tilley:

Talent All-Star Episode: https://www.youtube.com/watch?v=MXr9CepK-As

LinkedIn: https://www.linkedin.com/in/sarahtilley/

Mike Aronson:

Talent All-Star Episode: https://www.youtube.com/watch?v=YKn6KGKOtLc

LinkedIn: https://www.linkedin.com/in/mikearonson/

Scott Sell:

Talent All-Star Episode: https://www.youtube.com/watch?v=3bGYEyoHkP8

LinkedIn: https://www.linkedin.com/in/sellscott/

Jennifer Christie:

Talent All-Star Episode: https://www.youtube.com/watch?v=blV7sti27Dk

LinkedIn: https://www.linkedin.com/in/jennifer-christie-5254866/

Brian Riley:

Talent All-Star Episode: https://www.youtube.com/watch?v=yGRZ1zCh0NA

LinkedIn: https://www.linkedin.com/in/rileybrian/

Tiffany Haley:

Talent All-Star Episode: https://www.youtube.com/watch?v=cr0NMDvAZuU

LinkedIn: https://www.linkedin.com/in/tiffany-haley/

Raul Valentin:

Talent All-Star Episode: https://www.youtube.com/watch?v=xKWT-PGnT70

LinkedIn: https://www.linkedin.com/in/rauljvalentin/

Greg Muccio:

Talent All-Star Episode: https://www.youtube.com/watch?v=6bguj_CkicI

LinkedIn: https://www.linkedin.com/in/greg-muccio/

John Heyliger:

Talent All-Star Episode: https://www.youtube.com/watch?v=443vOAbS55o

LinkedIn: https://www.linkedin.com/in/stem-workforce-transformation-data/

Cindi Harper:

Talent All-Star Episode: https://www.youtube.com/watch?v=a3EcM9f45pQ

LinkedIn: https://www.linkedin.com/in/cindi-harper-75aba0/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

How Octapharma Uses Chess Strategy to Build Plasma Teams

support@podcastpointman.com (ZipRecruiter) — Tue, 16 Dec 2025 11:00:00 +0000

Octapharma Plasma operates donor centers nationwide, supplying critical plasma used in treatments that impact patients daily. Leading the talent strategy behind this essential work is Monte Garrett, Director of Talent Acquisition. His leadership philosophy is founded on a framework he mastered as a teenager: the strategic discipline of chess. Monte's mentor taught him to approach every business challenge like a position on the chessboard, requiring deep anticipation, measured discipline, and constant adjustment.

In this episode of Talent All Stars, Monte shares how this viewpoint shapes their approach to hiring, workforce planning, and managing organizational change. He explains why Talent Acquisition must evolve into a consultative discipline, using data to challenge assumptions and guide the business with authority.

You’ll learn:

How chess principles enable Octapharma Plasma to strategically plan hiring needs and respond to industry shifts.
Why constant adaptation is essential to avoid stagnation in a dynamic business environment.
How Monte teaches recruiters to become data-driven advisors who influence key business decisions.
The simple steps interviewers can take to improve candidate comfort and facilitate authentic conversations.

Connect with Monte Garrett: https://www.linkedin.com/in/montegarrett/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

How First Student Hires and Retains America’s Safest Bus Drivers

support@podcastpointman.com (ZipRecruiter) — Tue, 9 Dec 2025 11:00:00 +0000

First Student is North America’s largest provider of school transportation, moving millions of students every day across the United States and Canada (more than every major airline combined). Leading the people side of this operation is Renee Boydo, Vice President of HR Experience, who guides the teams responsible for hiring, training, and supporting the drivers and staff who keep children safe.

In this episode of Talent All Stars, Renee shares how her team strengthens trust and retention through thoughtful use of technology, clear processes, and a consistent focus on people. When “the world’s most precious cargo” is on the line, finding people who want to make a positive impact in their communities is essential.

You’ll learn:

How First Student hires and supports America’s safest bus drivers
Why retention begins on day one of employment
How AI and technology enhance the human side of hiring
Why consistency and trust drive safety at scale

Connect with First Student: https://firststudentinc.com

Connect with Renee Boydo: https://www.linkedin.com/in/renee-boydo

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

How Premise Health Fills Roles in Under 14 Days

support@podcastpointman.com (Liz Reimer, Dave Travers) — Tue, 2 Dec 2025 12:55:00 +0000

Premise Health is the largest direct healthcare provider in the United States, operating more than 800 wellness and care centers across 46 states. At the center of its growth is Liz Reimer, Chief Human Resources Officer, who leads the company’s people strategy and talent function.

In this episode of Talent All-Stars, Liz shares how her team re-engineered recruitment by dividing talent acquisition into specialist roles, investing in recruitment marketing, and empowering employees to broadcast their stories. She explains how Premise Health’s on-site care model helps attract clinicians, why “be brief, be bright, be gone” is her rule for executive communication, and how a disciplined approach to AI keeps efficiency and humanity in balance.

You’ll learn:

How Premise Health attracts top clinicians through authentic employer branding
Why splitting TA teams into sourcers and advisors accelerates hiring
How video campaigns fill critical roles in less than 14 days
Why disciplined use of AI keeps HR both efficient and human

Connect with Liz: https://www.linkedin.com/in/lizreimer

Connect with Premise Health: https://www.premisehealth.com

The Sustainable Leader: A High Energy, Low-Maintenance Approach at JLL

support@podcastpointman.com (ZipRecruiter) — Tue, 25 Nov 2025 11:00:00 +0000

JLL helps organizations buy, build, lease, and operate the spaces where business happens, from hospitals and data centers to offices and logistics hubs. Behind this global real estate and investment-management powerhouse is a talent operation that keeps more than 100,000 people moving in over 80 countries.

In this episode, Jane Curran, Global Head of HR Operations at JLL, shares how she built a career defined by curiosity, courage, and commercial thinking. Her leadership philosophy is simple but powerful: be high energy, low maintenance, and fall in love with the problem. From mentoring teams across continents to re-engineering HR technology and AI processes, Jane reveals how she turns people strategy into business advantage at scale.

Jane explains:

How saying “yes” to opportunities shaped her career and built credibility with executives
Why great leaders embrace failure as part of learning and create safe spaces for their teams
How JLL balances human connection with technology in a rapidly changing talent landscape
Why falling in love with the problem is the first step to earning business investment

Connect with JLL: https://www.jll.com

Connect with Jane: https://www.linkedin.com/in/jane-curran-hr

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Inside UniFirst: The Uniform Company Reinventing Workplace Culture

support@podcastpointman.com (ZipRecruiter) — Tue, 18 Nov 2025 11:00:00 +0000

UniFirst is a North American leader in the supply and servicing of uniform and workwear programs, facility service products, as well as first aid and safety supplies and services. With more than 270 service locations, over 300,000 customer locations, and 16,000-plus employee Team Partners, the company outfits more than 2 million workers every day.

In this episode, Catalina Dongo, Senior Vice President of Human Resources at UniFirst, shares her 20-year journey from administrative assistant to HR executive, and how the company’s values, structure, and leadership principles have scaled right alongside its business.

Catalina explains:

How she built her career by turning small opportunities into big wins
How the company spent two years defining leadership principles that actually live in people’s actions
How UniFirst balances family roots with a modern, tech-enabled workforce

Connect with UniFirst: https://www.unifirst.com

Connect with Catalina: https://www.linkedin.com/in/catalinadongo

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Inside Trane Technologies’ 4-Year Apprenticeship Revolution

support@podcastpointman.com (ZipRecruiter) — Tue, 11 Nov 2025 11:00:00 +0000

At Trane Technologies, finding skilled HVAC and refrigeration technicians is an ongoing challenge. Instead of waiting for talent to appear, the company decided to create it.

In this episode, Courtney Abramo, Director of Talent Acquisition for the Americas at Trane Technologies, explains how her team built a four-year technician apprenticeship program with the Department of Labor, opened a state-of-the-art training center, and applied AI and automation to elevate the recruiting process, all while keeping empathy and transparency at the heart of their work.

Courtney shares:

How Trane Technologies is developing technicians through apprenticeship and upskilling programs
How transparency builds credibility across functions
Where AI and automation improve the recruiter experience
Why every candidate interaction is a brand moment

Connect with Trane Technologies: https://www.tranetechnologies.com

Connect with Courtney: https://www.linkedin.com/in/courtneyabramo

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

How Leidos Blends HR and Recruiting Into “One Big Happy Family”

support@podcastpointman.com (ZipRecruiter) — Tue, 4 Nov 2025 11:00:00 +0000

Raman Malhotra leads talent acquisition and HR at Leidos, one of the largest technology and defense companies in the United States, but her journey started behind a computer as a programmer.

Now, she’s bringing that same analytical mindset to one of the hardest problems in business: attracting and retaining top talent.

In this conversation, Raman opens up about how she learned to think like a business leader, why empathy and analytics are equally important in HR, and what she tells young recruiters who want to move into leadership.

You’ll learn:

How to build a compelling business case for new tools and resources
The mentoring approach that helps recruiters think like executives
Why HR and TA need to work as one connected ecosystem
How to use AI to strengthen relationships instead of replacing them
The listening skill every great interviewer needs

Connect with Leidos: https://www.leidos.com

Connect with Raman: https://www.linkedin.com/in/raman-malhotra-phr-shrm-cp

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Caliber’s Talent Strategy for ‘Restoring the Rhythm of Life’ in the Auto Repair Industry

support@podcastpointman.com (ZipRecruiter) — Tue, 28 Oct 2025 10:00:00 +0000

Caliber is one of the nation’s largest providers of automotive repair, with nearly 2,000 locations across the country. Its mission is simple but powerful: restoring the rhythm of life. That focus doesn’t just apply to customers; it also guides how Caliber hires and develops its people.

Leading that charge is Jim D’Amico, Vice President of Talent Acquisition. Known worldwide as a thought leader in recruiting strategy, Jim has reimagined talent acquisition as a true business function. At Caliber, he and his team are innovating with generative AI, building “micro value propositions” to attract top technicians, and training future leaders with his Learn, Earn, Return framework.

In this episode, Jim explains:

Why AI is an enabler, not a replacer
How micro value propositions give each shop a hiring edge
Why recruiters must think like business leaders first
The Learn, Earn, Return framework for TA leadership growth
How Caliber scales talent acquisition for nearly 2,000 repair shops

Connect with Caliber: https://caliber.com

Connect with Jim: https://www.linkedin.com/in/jimdamico

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

The Talent Strategy That Helped WVU Medicine Grow From 6 Hospitals to 25

support@podcastpointman.com (ZipRecruiter) — Tue, 21 Oct 2025 10:00:00 +0000

WVU Medicine is the largest health system and private employer in West Virginia. Over the past decade, it has grown from 6 hospitals to 25 and now employs more than 35,000 people. As the state’s leading provider of advanced care from cancer to neurology to pediatrics, WVU Medicine has had to rethink how it attracts, develops, and retains talent.

Leeann Kaminsky, Senior Vice President and Chief Human Resources Officer, has led that strategy since 2016. In this episode, she explains:

Why “the days of posting and praying” are over
How internal education programs move students directly into critical roles
Why simply raising your hand can set you apart in your career
How data and technology guide decision-making for a workforce of 35,000

Connect with WVU Medicine: https://wvumedicine.org

Connect with Leeann: https://www.linkedin.com/in/leeann-kaminsky

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

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How Providence Health Predicts Retention and Rehires 3,000 Staff Each Year

support@podcastpointman.com (ZipRecruiter) — Tue, 14 Oct 2025 10:00:00 +0000

At Providence Health & Services, retention isn’t just about keeping people happy. It’s a science. With more than 120,000 caregivers across 50 hospitals and 1,000 clinics, Greg Till, Chief People Officer at Providence, has built one of the most data-driven and mission-centered workforce strategies in healthcare.

In this episode, Greg explains:

The five biggest predictors of whether someone will stay or leave
Why 3,000 employees came back through Providence’s boomerang hiring strategy
How AI and technology can actually make work more human
Why “your ego is not your amigo” is the leadership mantra every manager needs

Connect with Providence: https://www.providence.org

Connect with Greg: https://www.linkedin.com/in/greg-till-phr-85016b4

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

How 84 Lumber's "Ladder of Opportunity" Turns Entry-Level Jobs Into Leadership Careers

support@podcastpointman.com (ZipRecruiter) — Tue, 7 Oct 2025 10:00:00 +0000

At 84 Lumber, talent acquisition is more than filling jobs. It’s about creating long-term careers. With 96% of store leaders starting as management trainees, the company has built one of the strongest internal mobility pipelines in the industry.

In this episode, you’ll hear how 84 Lumber attracts candidates with no industry experience, develops them through structured training, and promotes from within to sustain growth. Paul Yater, CIO and Head of HR, explains the strategies behind this model:

Why onboarding is the “make or break” moment for retention
How storytelling powers recruiting and employer branding
The role of technology and AI in streamlining hiring
Why promotions, not just hires, are the ultimate measure of success

Connect with 84 Lumber: https://www.84lumber.com

Connect with Paul: https://www.linkedin.com/in/paul-yater-b229633

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

From the White House to Docusign: What Government and Corporate Leadership Have in Common

support@podcastpointman.com (ZipRecruiter) — Tue, 30 Sep 2025 10:00:00 +0000

Jennifer Christie has built a career at the intersection of leadership, service, and transformation. From her time running presidential personnel in the White House to senior posts at American Express and Twitter, she’s now Chief People Officer at Docusign.

In this episode, Jennifer explains:

Why government and corporate leadership share more in common than most think
How AI is transforming HR and why leaders must focus on “what you’ll do instead”
The one HR role she believes is essential for any aspiring CPO
Why internal mobility will matter more than ever

She also shares practical advice for interviewers: look past the résumé to understand motivations and transitions, not just bullet points.

Connect with Jennifer on LinkedIn: https://www.linkedin.com/in/jennifer-christie-5254866

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Why Talent Leaders Should Value Personal Journeys As Much As Credentials

support@podcastpointman.com (ZipRecruiter) — Tue, 23 Sep 2025 10:00:00 +0000

Ana Moran’s story is proof that leadership can start anywhere. After immigrating from Colombia as a child, she began her career on the frontlines as a call center agent. Today, she is Chief People Officer for the U.S. Market at Foundever, leading a workforce of more than 150,000 employees.

In this episode, Ana shares how her immigrant experience and frontline beginnings shaped her leadership philosophy. She explains why bravery matters as much as credentials, how organizations can unlock talent by valuing personal journeys, and why frontline roles are essential to creating opportunity at scale.

You’ll learn:

Why frontline jobs create pathways for mobility and prosperity
How personal experiences can reveal leadership potential beyond credentials
How Foundever balances efficiency with humanity in talent acquisition
Why bravery is the foundation for leadership growth

Connect with Ana on LinkedIn: https://www.linkedin.com/in/ana-moran-6623b823

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

How Salesforce Balances AI, People, and Values to Shape the Future of Work

support@podcastpointman.com (ZipRecruiter) — Tue, 16 Sep 2025 10:00:00 +0000

At Salesforce, technology and humanity are designed to evolve together. AI isn’t seen as a threat but as a tool that frees employees to focus on empathy, creativity, and leadership.

In this episode, Molly Ford, VP of Talent Connection and Engagement, shares how Salesforce integrates core values like equality and volunteerism into every business plan while adopting AI in ways that enhance, not replace, the human experience.

She also explains how data and storytelling work together to build confidence, measure impact, and bring culture to life inside one of the world’s most influential companies.

In this episode, you’ll learn:

How Salesforce sees AI as a way to free people for more meaningful work
Why equality is a non-negotiable value woven into every business plan
How volunteerism and social impact fuel company culture
Why data + storytelling are the secret to leadership confidence and influence

Connect with Molly: https://www.linkedin.com/in/molly-q-ford-a7598

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

How Concentrix Builds Talent Teams That Think Like Ops Leaders

support@podcastpointman.com (ZipRecruiter) — Tue, 9 Sep 2025 10:00:00 +0000

At Concentrix, a global leader in customer experience solutions, talent acquisition is closely integrated with business operations rather than functioning as a standalone department.

In this episode, Jillene Jensen, Senior Director of Talent Acquisition, shares how her operations background led to a new kind of talent acquisition strategy: prioritizing alignment, performance, and long-term impact.

You’ll learn:

Why former operations leaders make great recruiters
How Jillene’s team calibrates with business units to improve the quality of hire
How Concentrix balances AI tools with human touch
What talent acquisition metrics really drive retention

Connect with Jillene on LinkedIn: https://www.linkedin.com/in/jillene-jensen-423932111

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

How Selling the Role Helps Marsden Services Improve Retention in a Labor-Heavy Industry

support@podcastpointman.com (ZipRecruiter) — Tue, 2 Sep 2025 10:00:00 +0000

At Marsden Services, a national provider of cleaning, security, and maintenance services, talent acquisition starts with clear and honest role-selling.

In this episode, Vice President of Talent Acquisition Ashley Lynch shares how visiting worksites, understanding the day-to-day realities of each role, and setting clear expectations have helped her team improve both speed-to-hire and retention.

You’ll learn:

Ashley’s “big three” framework for identifying bottlenecks in Talent Acquisition
Two case studies where better role clarity solved retention challenges
How Marsden pilots AI tools without losing the human touch in hiring

Connect with Ashley on LinkedIn: https://www.linkedin.com/in/ashley-lynch-18294ba1/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

How Legacy Health Uses Data to Drive Smarter, Faster Hiring Decisions

support@podcastpointman.com (ZipRecruiter) — Tue, 26 Aug 2025 10:00:00 +0000

At Legacy Health, talent acquisition is shaped by data, experimentation, and a deep understanding of people.

In this episode, Travis Trautman, Director of Sourcing and Talent Acquisition, shares how his team uses mini-experiments to improve hiring speed, candidate fit, and decision-making across a highly regulated healthcare environment. With a career spanning banking, education, and healthcare, Travis offers a rare cross-industry perspective on what truly moves the needle in TA, whether it's reducing time-to-fill or building trust with hiring managers.

You’ll learn:

How psychological safety shapes talent innovation at Legacy Health
What to watch for when evaluating AI and new recruiting tech
One timeless lesson that still shapes Travis’s approach 20 years later

Connect with Travis on LinkedIn: https://www.linkedin.com/in/travistrautman

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Future-Proof Talent: The Johnson Controls Approach to Hiring for Emerging Roles

support@podcastpointman.com (ZipRecruiter) — Tue, 19 Aug 2025 10:00:00 +0000

Johnson Controls is known for making buildings smarter, safer, and more sustainable. But inside the company, there’s a different kind of transformation happening—in how they attract, hire, and prepare talent for the future of work.

In this episode of Talent All-Stars, Mike Aronson— Senior Director of Global Talent Acquisition Operations—shares how he’s applying over 15 years of hands-on recruiting experience to reshape the function from the inside out.

You’ll learn:

Why it’s more important to fall in love with a problem and not a solution
The 30-second elevator pitch that defines TA success at Johnson Controls
Why Mike believes we’re the last generation to manage an all-human workforce

Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikearonson

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

The Ace Way of Hiring: Inside Ace Hardware’s Human-Centered Approach to Talent Acquisition

support@podcastpointman.com (ZipRecruiter) — Tue, 12 Aug 2025 10:00:00 +0000

Ace Hardware’s hiring strategy is grounded in one core principle: a consistent, transparent experience for every candidate—regardless of outcome.

In this episode, Stef Nikitas, Director of Talent Acquisition at Ace Hardware, outlines how her team developed “The Ace Way of Hiring”—a structured, brand-aligned approach that sets clear expectations for candidates, hiring managers, and recruiters.

She also shares how Ace applies technology thoughtfully across the hiring process, and how her team navigates the complexity of supporting multiple business units under a unified talent strategy.

You’ll learn:

How Stef’s life changed when she went from team-player to team-leader
Why a well-delivered rejection can still strengthen your employer brand
What skill TA leaders need most to stay relevant in a changing world

Connect with Stef on LinkedIn: https://www.linkedin.com/in/snikitas

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Inside Verizon’s “Culture OS”: The HR Strategy Powering a Global Brand

support@podcastpointman.com (ZipRecruiter) — Tue, 5 Aug 2025 10:00:00 +0000

Verizon is one of the biggest brands on the planet—but behind the scenes, it’s the people who keep it moving.

In this episode, Steve West—VP and HR Business Partner for Consumer Sales—reflects on his own journey from recruiter to executive and shares his approach to building teams, developing talent, and leading with trust.

Steve also shares:

How Verizon’s “Culture OS” connects values to decision-making
What “clear is kind” looks like in action
Why employee experience and customer experience rise (or fall) together

Connect with Steve on LinkedIn: https://www.linkedin.com/in/stevewest11/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

From TD Garden to Yosemite: How Delaware North Hires Across 200+ Iconic Locations with Amy Duncan-Menendez and Laura Murray

support@podcastpointman.com (ZipRecruiter) — Tue, 29 Jul 2025 10:00:00 +0000

At Delaware North, recruiting 20,000 employees annually across 200+ unique locations requires more than operational scale—it demands strategic clarity, brand cohesion, and relentless focus on candidate experience.

In this episode of Talent All-Stars, Amy Duncan-Menendez, Vice President of Talent Acquisition and Global Innovation Center, and Laura Murray, Director of Employee Branding and Strategy, reveal how they are transforming one of hospitality’s most complex talent ecosystems. From lodges near national parks to concession stands at major league stadiums, their team is building a centralized talent model that honors local nuance while driving consistency and efficiency.

They pull back the curtain on:

The centralization strategy that made their recruiting scalable, without becoming rigid
How they navigate employer branding when their name sits behind someone else’s logo
Why protecting the candidate experience is non-negotiable—especially when AI and automation enter the picture

Connect with Amy and Laura on LinkedIn:

Amy Duncan-Menendez - https://www.linkedin.com/in/admenendez

Laura Murray - https://www.linkedin.com/in/laura-murray-pmp-48641943/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app

How Cushman & Wakefield Hires Globally—While Staying Fast, Flexible, and Locally Relevant | Danielle Kensinger, VP of Global Talent Acquisition

support@podcastpointman.com (ZipRecruiter) — Tue, 22 Jul 2025 10:00:00 +0000

When you're hiring cleaners, commercial real estate brokers, and everyone in between—in dozens of countries—your recruiting strategy has to be both scalable and local.

Danielle Kensinger, VP of Global Talent Acquisition at Cushman & Wakefield, shares how her team customizes talent acquisition strategies by region, role, and urgency—without losing speed or consistency.

She also shares:

Why passive candidate outreach is more important than ever
How recruiter feedback helps her reengineer workflows
Why “boomerang hires” might be your most underutilized competitive advantage

Connect with Danielle on LinkedIn: https://www.linkedin.com/in/danielle-kensinger-262bb744

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app

How Leaf Home Built a 15,000-Hire/Year Recruiting Machine from Scratch with Joe Leno, Senior Director of Recruiting

support@podcastpointman.com (ZipRecruiter) — Tue, 15 Jul 2025 10:00:00 +0000

What happens when you drop a former agency recruiter into a hypergrowth environment with no budget, no ATS—and 15,000 hires to make?

Joe Leno, Senior Director of Recruiting at Leaf Home, shares the inside story of how he scaled a grassroots recruiting operation into a full-fledged TA engine that powers one of the largest home improvement companies in North America.

In this episode, Joe reveals how he earned a seat at the strategy table, how he leads a team that supports 260+ locations, and what it really takes to scale hiring with consistency and culture.

Joe also shares:

How to recruit across vastly different markets and geographies
Why rapport and respect drive cross-department collaboration

The importance of tying investments in recruiting directly to company profitability.

Connect with Joe: https://www.linkedin.com/in/joe-leno-4018a3126/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app

Heartland Dental’s Groundbreaking Approach to Staffing 1700 Practices with Tyler Micenheimer, SVP of Talent Acquisition & Workforce Planning

support@podcastpointman.com (ZipRecruiter) — Tue, 8 Jul 2025 12:26:04 +0000

How do you recruit top-tier dentists and hygienists for 1700+ practices—when demand far outweighs supply?

Tyler Micenheimer, SVP of Talent Acquisition & Workforce Planning at Heartland Dental, breaks down how his team tackles competitive hiring—matching top talent to the practices where they’ll thrive.

Tyler shares:

Why Heartland built its own school to solve a talent shortage
How their in-house scheduling app became a key employee value proposition
The 2 skills that will define the next generation of TA leaders

Connect with Tyler: https://www.linkedin.com/in/tylermicenheimer/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app

How Lockheed Martin Recruits: Speed, Quality, and a "Candidate at the Center" Mentality with John Heyliger, VP of Talent Acquisition and Workforce Transformation

support@podcastpointman.com (ZipRecruiter) — Tue, 1 Jul 2025 10:00:00 +0000

What if your talent team was the key to unlocking tens of millions in revenue?

At Lockheed Martin, that’s not a hypothetical. John Heyliger, VP of Talent Acquisition & Workforce Transformation, shares how his team recruits high-stakes technical talent at scale—while avoiding costly hiring mistakes and proving their value in terms business leaders appreciate.

John also shares:

The tactics John’s team used to track down and reach out to a small group of highly specialized satellite engineers
The four macro trends he sees shaping the future of talent acquisition
The critical set of questions to ask yourself before launching any candidate search

Connect with John on LinkedIn: https://www.linkedin.com/in/stem-workforce-transformation-data/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on

How IKEA Maintains a Shockingly Low Turnover Rate with US Chief People Officer Neena Potenza

support@podcastpointman.com (ZipRecruiter) — Tue, 24 Jun 2025 14:00:00 +0000

How is IKEA keeping voluntary turnover under 23%—in an industry where 40-60% is the norm?

In this episode, Neena Potenza, Chief People Officer at IKEA US, reveals the values-first approach that drives co-worker loyalty, leadership development, and cultural consistency across thousands of frontline and corporate team members.

Neena shares:

How IKEA turns its values into a felt experience from day one
The everyday habits that define leadership at IKEA
The moment Neena forgot to run payroll (and what the reaction revealed about the company’s culture)

Connect with Neena: https://www.linkedin.com/in/neena-potenza/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app

Inside Southwest Airlines' "High-Tech, High-Touch" 200-Person Recruiting Machine with Greg Muccio, Managing Director of Talent Acquisition

support@podcastpointman.com (ZipRecruiter) — Tue, 17 Jun 2025 10:00:00 +0000

Southwest Airlines has a team of 200 people whose sole responsibility is to source the company’s “secret sauce”: its people.

That team’s leader? Greg Muccio, who started his career as a struggling salesman—before pivoting to agency recruiting and eventually joining Southwest in 2001.

It took him seven tries to land his first leadership role, but that journey shaped who he is today: humble, focused on team success, and deeply committed to delivering an exceptional candidate experience.

In this conversation with ZipRecruiter president Dave Travers, Greg shares how Southwest sustains its legendary people-first culture at scale—while embracing innovation and preparing for what’s next.

You’ll hear Greg explain:

Why every candidate interaction is treated like a customer touchpoint
How he convinced skeptical execs to invest in a “high-tech, high-touch” approach
The two metrics that prove talent acquisition’s value to C-level leaders

💼Connect with Greg on LinkedIn: https://www.linkedin.com/in/greg-muccio/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

The 2 Skills That Make or Break HR Careers in 2025 with Ciara Harrington, CPO of Skillsoft

support@podcastpointman.com (ZipRecruiter) — Tue, 10 Jun 2025 10:00:00 +0000

Most HR leaders want a seat at the table. But what does it take to get there?

As the Chief People Officer at Skillsoft—and a former consultant for brands like Comcast, Johnson & Johnson, and Coca-Cola—Ciara Harrington believes the best CPOs think like business executives first, and HR leaders second.

In this episode, she explains what true transformation looks like, how to overcome resistance when making big changes, and why proving HR’s impact with data is no longer optional.

Ciara also shares:

The #1 mistake HR leaders make when reporting up to the CEO
Her thoughts on external hiring vs. internal upskilling in the age of AI
Why perfectionism is the enemy of progress when leading big transformation

💼Connect with Ciara on LinkedIn: https://www.linkedin.com/in/ciarabarry/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

How this HR Team Supports 100,000 Employees Across 20,000 Sites by “Walking in Their Shoes” | ABM Industries CHRO Raúl Valentín

support@podcastpointman.com (ZipRecruiter) — Tue, 3 Jun 2025 10:00:00 +0000

What happens when your frontline workforce spans 20,000 locations—and your clients control the environment?

Raúl Valentín, EVP & CHRO of ABM Industries – one of the world’s largest providers of facility, engineering, and infrastructure solutions – explains how he keeps people-first leadership at the heart of a massive, distributed workforce.

From leading HR with business fluency to fighting for tech that actually works on the frontlines, Raúl shares the mindset shifts every HR pro needs to make if they want a seat at the leadership table.

Raúl also shares:

How to win buy-in for HR investments from potentially skeptical execs
The impact of AI on language accessibility for hourly workers
Why being a “support” function isn’t something to shy away from

💼Connect with Raúl on LinkedIn: https://www.linkedin.com/in/rauljvalentin/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Marcus Lemonis: HR Absolutely Deserves a Seat at the Table—But Only If They Do This

support@podcastpointman.com (ZipRecruiter) — Tue, 27 May 2025 10:00:00 +0000

Most CEOs say people are their most important asset. Marcus Lemonis lives it.

The Camping World CEO, Beyond Executive Chairman, and host of “The Fixer” on Fox shares why HR and Talent Acquisition leaders play such critical decision-making roles at his companies – and what up-and-coming HR and TA pros must do to earn their CEO’s trust.

He also opens up about the biggest blind spots leaders have when it comes to recruiting, retaining, and empowering talent—and why the best companies treat talent acquisition as an “offensive move” rather than a “problem to be solved”.

Marcus also shares:

What HR professionals must do to earn a CEO’s trust
Why he believes a company’s employees are more important than its customers
How recruiting every day—not just when you have openings—can future-proof your company

💼Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcus-lemonis/

🌐 Beyond Inc.: https://www.beyond.com

🌐 Camping World: https://campingworld.com

🌐 The Fixer on Fox: https://thefixer.com

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

The #1 Mistake HR Leaders Make with “Best Practices” | Beverly Propst, Graybar’s SVP - Human Resources

support@podcastpointman.com (ZipRecruiter) — Tue, 20 May 2025 10:00:00 +0000

Have you ever seen a leader enthusiastically roll out a “best practice”–without asking whether those practices actually fit the organization?

In this episode of Talent All-Stars, Beverly Propst, SVP - Human Resources at Fortune 500 electrical and tech distributor Graybar, shares why even the most widely accepted strategies can fail if they don’t align with your company’s culture.

With 20+ years of leadership experience and a literal “seat at the table” (she joined Graybar’s board in 2009), Beverly explains how to build programs that actually stick—and what to watch out for when adapting ideas from other organizations.

She also shares:

Her “exciting” journey from attorney to HR leadership
How Graybar built a “promote from within” culture
The #1 trap she sees HR teams fall into – and how to avoid it

💼Connect with Beverly on LinkedIn: https://www.linkedin.com/in/beverlylucaspropst

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Is Values-Based Hiring THE Most Effective Culture-Building Tool? Brian Riley, Riot Games

support@podcastpointman.com (ZipRecruiter) — Tue, 13 May 2025 10:00:00 +0000

What does it take to build a high-performing organization that lives its values—not just plasters them on a poster?

Brian Riley, VP of Global Talent Acquisition and HR Shared Services at Riot Games, shares how the gaming company refreshes, embeds, and operationalizes its values across the entire hiring lifecycle. From behavioral interview kits to identifying internal “bar raisers”, this is how elite companies build cultural alignment at scale.

Brian also shares:

Why Riot’s current hiring focus is “talent density”
How he preps for meetings with high-level executives
Why the best leaders leverage both empathy and hard data

Connect with Brian on LinkedIn: https://www.linkedin.com/in/rileybrian/

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How AI Is Redefining “Quality of Hire” with ServiceNow SVP Sarah Tilley

support@podcastpointman.com (ZipRecruiter) — Tue, 6 May 2025 10:00:00 +0000

What does it look like to evolve your talent strategy while sitting at the center of the AI revolution? Just ask Sarah Tilley.

As SVP of Global Talent Management and Acquisition at ServiceNow, Sarah oversees a large-scale but agile operation that processed 1.7 million applications last year alone.

In this episode, she shares how her team uses AI not just to streamline recruiting—but to deeply enhance how they assess, hire, and develop talent.

She also explains why brand alignment matters in B2B, how to make the case for innovation within lean teams, and what "quality of hire" really means in 2025.

You’ll learn:

How trying to “prove herself” held Sarah back—and what she did instead
How she gives her team space to experiment and innovate
The #1 trait she’s looking for when hiring future leaders

Connect with Sarah on LinkedIn: https://www.linkedin.com/in/sarahtilley/

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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Google’s Chief Talent & Learning Officer: Why We Develop for Agility, Not Just Ability

support@podcastpointman.com (ZipRecruiter) — Tue, 29 Apr 2025 15:00:00 +0000

What if the best way to lead isn’t by having all the answers—but by asking better questions?

Brian Glaser, Google’s Vice President and Chief Talent and Learning Officer, shares a leadership philosophy grounded in humility, agility, and experimentation.

From his early days at JetBlue Airways to shaping Google’s leadership school, Brian explains how the best talent leaders balance clarity with curiosity—and why the future belongs to those who embrace change.

Brian also shares:

How to turn 1-on-1s into high-impact coaching sessions
His transition from individual contributor (“making lightning strike”) to leadership (“creating the conditions for lightning to strike”)
Why AI won’t replace you—but someone using it might

Connect with Brian on LinkedIn: https://www.linkedin.com/in/brianglaserphd/

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Taking Control of Your Talent Pipeline to Unleash Business Growth with Jason Pistulka (HCA Healthcare AVP Turned Consultant)

support@podcastpointman.com (ZipRecruiter) — Tue, 22 Apr 2025 10:00:00 +0000

Jason Pistulka didn’t wait for permission—he just started solving the real problem.

As AVP of Talent Acquisition at HCA Healthcare, Jason helped scale a recruiting organization that hired hundreds of people per day and turned a fragmented HR operation into a well-oiled, data-driven machine.

In this episode, Jason talks about the bold moves he made to overhaul recruiting from the inside out—why he insisted on building his own team, how he used data to earn buy-in, and how he coached his teams to operate like high-performance business units.

We spoke to Jason in his last week at HCA Healthcare. His next move? Independent consulting. We’ll drop a link to his LinkedIn profile below.

Jason also shares:

How he got hiring managers to prioritize candidate interviews over everything else on their calendar
Why vendor relationships are just as much about selling as buying
The surprising ROI of internal recruiting ops teams

Connect with Jason on LinkedIn: https://www.linkedin.com/in/jasonpistulka/

Jason’s consulting firm, StratTech: https://strattechconsulting.com/about

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AI Won’t Take Your HR Job, But THIS Will! Claire MacIntyre, Chief People Officer at Sam’s Club

support@podcastpointman.com (Claire MacIntyre) — Tue, 15 Apr 2025 10:00:00 +0000

"Aggressive listening." "Favorite self." "Bionic leadership."

Claire Macintyre, SVP & Chief People Officer at Sam’s Club, uses several memorable metaphors in this fascinating conversation about technology, culture, and leading people through rapid (and sometimes scary) change.

She shares why the best HR leaders are equal parts manager and mentor—and how to build a people strategy that doesn’t just respond to the future, but helps shape it.

Claire also shares:

Why she doesn't use the term "best self"
How Sam’s Club used AI to remove millions (!) of mundane tasks in its clubs
The metric she uses to evaluate HR team success

Connect with Claire on LinkedIn: https://www.linkedin.com/in/claire-macintyre/

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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Enjoyed this episode? Please let us know by giving us a rating or review on your favorite podcast app.

Empowering HR and TA to Think Strategically with a “Founder’s Mindset” | Claire Berkley, Poshmark

support@podcastpointman.com (ZipRecruiter) — Tue, 8 Apr 2025 10:00:00 +0000

The best talent acquisition leaders don’t just get great people in the door—they motivate them to “think like owners”.

That’s been the mantra for Claire Berkley during her time as Head of Talent Acquisition at Poshmark–a leading fashion resale marketplace that’s navigated an IPO, acquisition, and major market shifts.

In this episode, Claire shares her journey from Division I soccer player to agency recruiter to people-first leader – and the lessons she’s learned along the way.

Claire also shares:

Her “4M” framework to seeking out mentors
Why asking for help is an unlock, not a weakness
How she’s learned to stay adaptable through change

Connect with Claire on LinkedIn: https://www.linkedin.com/in/claire-berkley/

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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Enjoyed this episode? Please let us know by giving us a rating or review on your favorite podcast app.

The HR Playbook Behind Amdocs’ 45% Internal Mobility | Victoria Myers

support@podcastpointman.com (ZipRecruiter) — Tue, 1 Apr 2025 10:00:00 +0000

What if you could spot team members getting ready to leave—before they even say a word?

At Amdocs, Employment Practice Lead Victoria Myers built exactly that: an early warning system that flags flight risks—driving a 45% internal mobility rate and making internal hiring faster and smarter.

In this episode, Victoria shares how she made it happen, plus:

The surprising perk Gen-Z is demanding from employers
How she shifted from recruiter to servant leader
How her team uses AI and her #1 tip for getting started

Connect with Victoria on LinkedIn: https://www.linkedin.com/in/vicmyers/

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Listening, Learning, and Leading through Change in a 150-Year-Old Org with Toshiba’s Jason Desentz

support@podcastpointman.com (ZipRecruiter) — Tue, 25 Mar 2025 10:00:00 +0000

Great leaders don’t just walk in and start making changes—they listen, learn, and then lead.

Jason Desentz, Chief Human Resources Officer at Toshiba America, has built a career on this principle. From consulting to leading HR at major corporations, he has mastered the balance between business impact and cultural legacy.

In this episode, Jason shares how he navigates massive organizational shifts, why he believes influence is about trust just as much as strategy, and how being proactive in your career can open unexpected doors.

Jason also talks about:

How he builds rapport with team members when stepping into a new role
The bold move that got him into Chrysler’s high-potential program
The power of asking the right follow-up questions to shift a conversation and open opportunities

Connect with Jason on LinkedIn: https://www.linkedin.com/in/jason-desentz/

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Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Why the Best Recruiters Think Like SALESPEOPLE (And How to Coach Them) | Tiffany Haley, Vanguard

support@podcastpointman.com (ZipRecruiter) — Tue, 18 Mar 2025 10:00:00 +0000

What’s Vanguard’s secret talent acquisition superpower? Turning their mission into an irresistible recruiting pitch.

Tiffany Haley, Head of Global Talent Acquisition at Vanguard, shares why the best recruiters are those who genuinely believe in what they're selling.

In this episode, Tiffany explains how she coaches her team to leverage empathy, passion, and storytelling—transforming them into true brand ambassadors who attract top talent that drives company results.

Tiffany also covers:

How a call center job prepared her for C-suite communication
How to teach recruiters to “feel” your mission
How to create “zero buyer's remorse” hiring experiences

Connect with Tiffany on LinkedIn: https://www.linkedin.com/in/tiffany-haley/

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Intel’s "Letter Writing" Framework for Building its Future Workforce with Talent VP Cindi Harper

support@podcastpointman.com (ZipRecruiter) — Tue, 11 Mar 2025 10:00:00 +0000

When scaling a global tech giant like Intel, talent isn't just important—it's mission critical.

Cindi Harper, VP of Human Resources, Talent Planning, and Acquisition at Intel, learned this firsthand when a plant manager gave her a career-defining wake-up call: Without the right people in place, he warned her… the entire operation grinds to a halt.

In this episode, Cindi shares how she went from hesitant college grad to global talent leader in one of the world’s most competitive and rapidly changing industries.

She also shares:

How writing “future letters” helps Intel’s leaders align behind a common vision
How she forecasts short-term and long-term hiring needs
Her approach to balancing business outcomes with organizational health

Connect with Cindi on LinkedIn: https://www.linkedin.com/in/cindi-harper-75aba0/

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

The “Decoder Ring” Method for Building High-Performing, Autonomous Teams with Steve O’Brien of Syneos Health

support@podcastpointman.com (ZipRecruiter) — Tue, 4 Mar 2025 11:00:00 +0000

Can you break traditional management structures and still drive exceptional results?

Steve O'Brien, SVP of People Solutions at Syneos Health, proves it's possible with his innovative "decoder ring" approach to talent leadership—managing 25 direct reports without a single scheduled one-on-one meeting.

In this episode, Steve explains how he balances efficiency with employee engagement, why decision-making should be pushed down to remove bottlenecks, and how psychological safety and autonomy drive performance.

Steve also talks about:

The 3 biggest priorities new leaders should tackle
Why some “creative tension” is healthy for talent teams
How to leverage quarterly performance reviews for big wins

Connect with Steve on LinkedIn: https://www.linkedin.com/in/stevemobrien

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

The #1 Hiring Mistake Companies Are Making Right Now | Jay Olson, Medtronic

support@podcastpointman.com (ZipRecruiter) — Tue, 25 Feb 2025 11:00:00 +0000

Today’s Talent All-Star was recently on the other side of the talent acquisition table, and he came away from that experience with some shocking insights.

Jay Olson, Director of Global Talent Acquisition at Medtronic, had spent years perfecting the art of hiring. But recently, his time as a candidate gave him an entirely new perspective. Which led him to rethink his entire strategy as he settles into his new role.

Jay also shares:

How over-reliance on automation can damage candidate experience
How to build alliances when joining a new company
How to cultivate both internal and external professional relationships

Connect with Jay on LinkedIn: https://www.linkedin.com/in/jayolson

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

From Janitor to CHRO of the #1 Cruise Operator in the World! Bettina Deynes (Carnival Corporation)

support@podcastpointman.com (ZipRecruiter) — Tue, 18 Feb 2025 11:00:00 +0000

Ready for the remarkable story of a talent all-star who rose from cleaner to C-level leader… in the very same office?

Bettina Deynes, Global CHRO at Carnival Corporation, leads a 160,000-person team in one of the world’s most dynamic industries. In this episode, she shares her incredible journey from janitor to HR executive, the importance of self-learning, and how she champions HR as a strategic function inside the C-suite.

Bettina also discusses:

Her immigrant roots and self-taught rise in HR
Leading through massive organizational complexity
Balancing technology with the human touch in future HR

Connect with Bettina on LinkedIn: https://www.linkedin.com/in/bettina-deynes-shrm-scp-she-her-hers-356864b/

Connect with us:

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Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

How NOT to Lose Top Talent to Your Competition | Melanie Steinbach, MasterClass

support@podcastpointman.com (ZipRecruiter) — Tue, 11 Feb 2025 11:00:00 +0000

Want to build a world-class team? Start by thinking like a business leader.

Melanie Steinbach has led talent teams for several major brands—McDonald’s, Cameo, and now MasterClass—and she knows that talent strategy goes well beyond the common perception of HR.

In this episode, Melanie shares how she aligns hiring decisions with business growth, the compensation mistake most companies make, and why holding managers accountable for talent development is the key to long-term success.

Melanie also shares:

The “$10K” lesson every TA leader needs to hear
Why “average compensation” attracts average results
AI’s real role in HR (spoiler: It’s not replacing you)

Connect with Melanie on LinkedIn: https://www.linkedin.com/in/melaniesteinbach/

About MasterClass at Work:

MasterClass at Work provides powerful and flexible learning solutions featuring the lived experiences and insights of the world’s top experts.

The platform offers a suite of at-work solutions for employees and leaders. Each video lesson is designed with the learner in mind, configured to enhance the personal and professional development of employees—from the field to the boardroom—to drive real business impact.

Each MasterClass at Work lesson is available at home, in the office or on-the-go on mobile, tablet, desktop, Apple TV®, Android™ TV, Amazon Fire TV, and Roku® players and devices.

Link: https://www.masterclass.com/for-business

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Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Talent Retention Strategies That Work: Lessons from Mercy’s Scott Sell

support@podcastpointman.com (ZipRecruiter) — Tue, 4 Feb 2025 11:00:00 +0000

How do you turn a retention crisis into a talent acquisition triumph?

Scott Sell, Mercy’s Chief Talent Acquisition Officer, unpacks the strategies that helped this Midwest healthcare leader slash turnover and attract mission-aligned talent. Discover why Mercy prioritizes candidate experience as fiercely as patient care—and how their bold shift from “quantity to quality” created a pipeline of compassionate, purpose-driven hires.

Scott also discusses:

Leveraging team members’ strengths rather than shoring up their weaknesses
Delivering candidates an honest view of what a role entails
Are the “Sunday Scaries” a sign you might be in the wrong role?

Connect with Scott on LinkedIn: https://www.linkedin.com/in/sellscott/

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

How a Simple Automation Saved 10,000 Hours for Recruiters at Baylor Scott & White Health | Yvette Hansen

support@podcastpointman.com (ZipRecruiter) — Tue, 28 Jan 2025 11:00:00 +0000

Recruiting in healthcare is extremely competitive – but with the right strategy, it’s possible to stand out from the crowd.

In this episode, Yvette Hansen, Director of Talent Acquisition at Baylor Scott & White Health, shares how her team bought back 10,000 hours by automating key steps, allowing recruiters to focus on sourcing top talent.

Yvette also shares:

A simple way to capture employee stories (and go viral on TikTok!?)
Tips for managing change when introducing automation
How to partner with diverse organizations to expand outreach

Connect with Yvette Hansen on LinkedIn: https://www.linkedin.com/in/yvettehansen/

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

What It Takes to Lead 80,000 Team Members Through Change with Hartford HealthCare’s Rose Sheehan

support@podcastpointman.com (ZipRecruiter) — Tue, 21 Jan 2025 11:00:00 +0000

What happens when your strategic plan meets an unpredictable reality?

Rose Sheehan, Chief People Officer at Hartford HealthCare, knows all about pivoting under pressure. From leading her team through COVID-19 to addressing the Great Resignation, Rose has built a dynamic HR function focused on agility, innovation, and purpose.

In this episode, Rose reveals the strategies behind her success, including how she’s transforming talent acquisition through technology, partnerships, and storytelling.

Rose also talks about:

Her unexpected transition to HR leadership
Developing a talent pipeline to address today’s workforce challenges
Building a culture of shared values and purpose that supports retention

Connect with Rose on LinkedIn: https://www.linkedin.com/in/Rose-sheehan-4b220bb/

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Healthcare Talent Acquisition Before, During, and Post-Pandemic with Jacquie Liddell of Mass General Brigham

support@podcastpointman.com (ZipRecruiter) — Tue, 14 Jan 2025 11:00:00 +0000

When Jacquie Liddell stepped into her new role as VP of Talent Acquisition at Mass General Brigham, she had no idea her first day would coincide with the start of Massachusetts' COVID-19 lockdown.

Instead of a typical onboarding experience, she was thrust into the heart of a healthcare crisis – and forced to quickly staff a field hospital, hire nurses at lightning speed, and streamline lengthy onboarding processes.

Jacquie learned a lot about leading a talent team through an unprecedented crisis, and she shares those lessons with us in this episode.

She also shares:

How she leaned on vendor relationships to ramp up hiring
The “recruitment pod” strategy they deployed to fill roles more quickly
Why masterminding with industry peers has been critical to her success

Connect with Jacquie on Linkedin: https://www.linkedin.com/in/jacquieking

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app!

Hiring for Volume AND Retention with Cracker Barrel VP of Talent Acquisition Marci Sigmund

support@podcastpointman.com (ZipRecruiter) — Tue, 7 Jan 2025 11:00:00 +0000

COVID-19 completely rewrote the recruiting rules – especially in the restaurant and retail sectors. So how can hospitality companies adapt and thrive, post-pandemic?

Today, you’ll learn the playbook used by Marci Sigmund, VP of Talent Acquisition at Cracker Barrel, whose team hires up to 100,000 team members per year.

Marci shares:

How she’s combating turnover across more than 650 stores
How to use AI and assessments to match candidates with right-fit roles
Why too little turnover can actually be a bad thing, and how to avoid that

This episode is a masterclass in leveraging data to drive talent decision-making at scale and creating a culture that prioritizes both employees and customers. Don’t miss it!

Connect with Marci on Linkedin: https://www.linkedin.com/in/marcisigmund

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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Recruiting with Heart: How AccentCare’s Lashonda Bighaus Aligns Talent Strategy with Patient Care

support@podcastpointman.com (ZipRecruiter) — Tue, 31 Dec 2024 11:00:00 +0000

What are the keys to attracting and retaining top-notch talent in a highly competitive, demanding industry?

We put that question to Lashonda Bighaus, VP of Talent Acquisition at AccentCare – a leading provider of hospice, personal, and home care with 30,000 employees nationwide.

In this episode, Lashonda shares her journey from staffing agency recruiter to leading a 50-person talent acquisition team; the very personal reason she felt pulled to hospice; and the tailored tactics she uses to motivate her recruiters.

She also shares:

AccentCare’s approach to employer branding
Why talent leaders must play to recruiters’ individual styles
How "stretch assignments" fuel career growth

Connect with Lashonda on LinkedIn: https://www.linkedin.com/in/lashonda-bighaus-1783ab30

Connect with us:

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💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

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Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

2024 Talent Insights: 4 Key Lessons from World-Class HR and TA Leaders

support@podcastpointman.com (ZipRecruiter) — Tue, 17 Dec 2024 11:00:00 +0000

What key themes emerge when you talk to some of the best and brightest talent leaders working today? Join host Dave Travers as he highlights our guests’ most valuable insights in this special “Best Of” episode.

Featuring clips from top talent leaders at companies like eBay, FedEx, and Nike, Dave distills four key lessons to elevate your talent strategy heading into 2025.

You’ll learn:

How business needs should drive your talent strategy
The art of advocating for your team by understanding stakeholders deeply
Why candidates should be treated like consumers in the hiring process
Expert tips on how to get more out of interviews

Perfect for HR leaders, recruiters, and anyone passionate about building high-functioning teams, this episode is packed with actionable advice from the best in the business.

Enjoying the show? Please consider sharing it with a friend or family member, or leaving us a rating or review on Apple Podcasts or Spotify.

The Key Hire Every Fast-Growing Company Needs to Scale with Bain Capital’s Katie Czerepak

support@podcastpointman.com (Katie Czerepak, Dave Travers) — Tue, 3 Dec 2024 11:00:00 +0000

How do you create a talent culture that scales with your business growth?

Katie Czerepak, Head of Talent for Bain Capital’s Tech Opportunities Team, shares insights from her experience helping dozens of fast-growing teams source and develop talent. You’ll learn how she came to embrace a career in HR after initially resisting it, how she approaches conversations with CEOs, and why she’s such a big fan of highly adaptable generalists.

Katie also shares:

Effective strategies for advocating for resources
What makes a world-class recruiter
Why she treats hiring managers as customers
And much more

Connect with Katie on LinkedIn

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

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Paula Radloff (Starbucks, Nike) on Executive Search, TA as Branding, and “Owning Your Career”

support@podcastpointman.com (ZipRecruiter) — Tue, 19 Nov 2024 11:00:00 +0000

How do you build a meaningful career in talent acquisition? For Paula Radloff, former VP of Talent Acquisition at Nike and Starbucks, it’s all about picking your spots and making bold moves.

In this episode, Paula reveals the career-defining lessons she’s learned while leading talent teams at some of the world’s most iconic brands.

Paula also shares:

Creating positive candidate experiences as company “branding”
How executive search differs from high-volume recruiting
Why timing and “daring to ask” are so important when making career leaps

Connect with Paula on LinkedIn: https://www.linkedin.com/in/paula-m-radloff/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this conversation? Please leave us a rating or review on the podcast app you’re using to listen to this episode.

HubSpot’s Approach to Recruitment and Retention with VP of Talent Acquisition Becky McCullough

support@podcastpointman.com (ZipRecruiter) — Tue, 5 Nov 2024 11:00:00 +0000

Great recruiting goes beyond numbers—it's about quality, relationships, and delivering value for both the business and candidates. But how do you build a recruitment process that achieves all three?

Becky McCullough, VP of Talent Acquisition & Mobility at HubSpot, shares her approach to measuring recruiter performance, improving the candidate experience, and driving efficient, high-quality hiring practices through periods of rapid growth.

Becky also talks about:

What success looks like for recruiters
How to implement a candidate experience survey that works
Managing recruiter efficiency while maintaining quality

Connect with Becky on LinkedIn: https://www.linkedin.com/in/beckymccullough/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

💼 Dave’s LinkedIn: https://www.linkedin.com/in/davetravers/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

How FedEx is Attracting the Next Generation of Talent with Chief Customer Officer Brie Carere

support@podcastpointman.com (ZipRecruiter) — Tue, 22 Oct 2024 09:00:00 +0000

When you’re a top executive at a company that moves 2% of the world’s GDP, talent is never far from your mind.

Brie Carere is the Executive Vice President and Chief Customer Officer at FedEx, and she joins Talent All-Stars for a wide-ranging conversation about talent acquisition, culture, change management, and more.

You’ll learn how FedEx’s leadership navigated hiring amid COVID-19, the “Purple Promise” that drives decision-making across the business, and how the company is improving the candidate experience – even for those who don’t ultimately land the job.

Brie also shares:

Tips for making a business case to senior executives
Why talent acquisition is no longer a one-way dialogue
The biggest mistake she sees hiring managers make in interviews

Connect with Brie Carere on LinkedIn: https://www.linkedin.com/in/briecarere/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this conversation? Please leave us a rating or review on the podcast app you’re using to listen to this episode.

“Get in the Boat!” Aligning Recruiters, HR, and Execs to Tackle a Common Goal with Northwestern Mutual’s Kelly Culler

support@podcastpointman.com (ZipRecruiter) — Tue, 8 Oct 2024 09:00:00 +0000

What’s the secret to bridging the gap between talent acquisition, HR business partners, and company leadership?

According to Kelly Culler, VP of Talent Acquisition and Senior Business HR Partner at Northwestern Mutual, it’s all about walking a mile in each other’s shoes.

In this episode, Kelly shares how she’s been able to successfully navigate TA and HR roles, and what she’s learned about empathy and psychology along the way.

Plus:

Why recruiters must build skills that go beyond speed and execution
What makes a great HR Business Partner
Her secret to extracting a candidate’s authentic self in interviews

Connect with Kelly on LinkedIn: https://www.linkedin.com/in/kellyiculler/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? We’d be grateful for a rating or review on your favorite podcast app.

Why Zapier Execs Serve as “Heads of Talent” for Their Teams | Chief People Officer Brandon Sammut

support@podcastpointman.com (ZipRecruiter) — Tue, 24 Sep 2024 10:00:00 +0000

Zapier’s team is made up of more than 700 people across 42 countries. Yet the company has built a strong, distinctive culture and a nimble workforce that can adapt to shifting business needs. So how do they do it?

Zapier Chief People Officer Brandon Sammut joins us to answer those questions, plus:

The “4 B’s” Zapier uses to acquire new capabilities
How they redeployed team members internally during a hiring slowdown
Holding department execs accountable for their own talent development

Connect with Brandon on Linkedin: https://www.linkedin.com/in/brandon-sammut-8147b76

Zapier: https://zapier.com/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? Please leave us a rating or review on your favorite podcast app.

Attracting A-Players by Building a Fun and High-Performing Culture with Blake Irving (Former GoDaddy CEO)

support@podcastpointman.com (ZipRecruiter) — Tue, 10 Sep 2024 09:00:00 +0000

So much of business success comes down to aligning the right people with a healthy company culture. But what does that actually look like in practice?

In this episode, Blake Irving reveals how he was able to accomplish that combination of feats as CEO of GoDaddy. You’ll learn the strategies he used to establish trust, attract top hires, and drive business growth.

Blake also talks about:

What makes a great (and not so great) recruiter
His go-to, outside-the-box interview question
Getting buy-in when asking for resources from senior leadership

Connect with Blake Irving on LinkedIn: https://www.linkedin.com/in/blakeirving/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this conversation? Please leave us a rating or review on the podcast app you’re using to listen to this episode.

How Speed and Customization Can Turn Your Organization into a Talent Recruiting MAGNET | Marriott International SVP Kris Dunn

support@podcastpointman.com (Kris Dunn, Dave Travers) — Tue, 27 Aug 2024 09:00:00 +0000

In the race for talent, speed is key. But how do you move quickly while still maintaining a warm, welcoming candidate experience?

Kris Dunn, Marriott International’s SVP of Global Talent Acquisition, knows a thing or two about striking that balance.

In this episode, Kris shares his blueprint for landing top talent (within hours of receiving their applications!) in a hyper-competitive global marketplace.

Kris also shares:

His #1 measure of recruiting success
One secret to conducting a great interview
Tips for navigating big career decisions

Connect with Kris on LinkedIn: https://www.linkedin.com/in/krisdunn/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Enjoyed this episode? Please leave us a review on Apple Podcasts or a rating on Spotify.

How to Build a Talent Strategy That Drives Business Growth with eBay VP of Global Talent Danielle Clark

support@podcastpointman.com (ZipRecruiter) — Tue, 20 Aug 2024 09:00:00 +0000

What’s the secret to building a successful talent strategy?

It starts with understanding what the business needs both today and into the future.

eBay’s VP of Global Talent, Danielle Clark, joins Talent All-Stars to share how she prioritizes initiatives, gets buy-in from stakeholders, and drives measurable business results.

Danielle also shares:

Her transition from agency recruiting to leading global talent teams
Her POV on the talent lifecycle
Her #1 interviewing tip: “Don’t be a hippo!”

Connect with Danielle on LinkedIn: https://www.linkedin.com/in/danielle-clark-sf

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Want to be a guest on Talent All-Stars, or have an idea for the show? Send us an email at talentallstars@ziprecruiter.com.

3 Proven Strategies to Secure Resources (and Respect!) for Your Talent Team with Suzan Vulaj of NBCUniversal

support@podcastpointman.com (Dave Travers, Suzan Vulaj) — Wed, 14 Aug 2024 01:15:38 +0000

Making an effective “ask” is a valuable skill for anyone to learn… but it’s especially critical for talent leaders.

So how exactly do you effectively advocate for your team’s needs, and make sure you have a seat at the table?

NBCUniversal’s VP of Global Talent Acquisition, Suzan Vulaj, shares her advice in this first episode of the Talent All-Stars podcast.

Suzan also talks about:

Handling recruiting software RFPs
Learning to embrace vastly different recruiting styles
Navigating COVID and “The Great Reshuffle” as a talent leader

Connect with Suzan on LinkedIn: https://www.linkedin.com/in/suzanvulaj/

Connect with us:

💻 All Episodes: TalentAllStars.com

💼 LinkedIn: https://www.linkedin.com/company/ziprecruiter/

📸 Instagram: https://www.instagram.com/ziprecruiter

🎵TikTok: https://www.tiktok.com/@ziprecruiter

Want to be a guest on Talent All-Stars, or have an idea for the show? Send us an email at talentallstars@ziprecruiter.com.

Welcome to Talent All-Stars

support@podcastpointman.com (Dave Travers) — Tue, 30 Jul 2024 09:30:49 +0000

What does it really take for businesses to attract and retain great people? We answer that question through candid conversations with senior HR, recruiting, and talent leaders at some of the most influential firms in the world. Coming August 13th.