The Fuse Show

Joe Duran and Terri Kallsen of Rise Growth Partners - 2025 Forecast

Wed, 4 Dec 2024 05:00:00 +0000

This Week on The Fuse Show, Natalie and Brian talk with Joe Duran and Terri Kallsen of Rise Growth Partners. Joe is a serial entrepreneur and an industry visionary in wealth management and wealth tech. Most recently Joe was a Partner at Goldman Sachs as Co-Head of the Workplace and Personal Wealth business. Joe founded and was CEO of United Capital, one of the nation’s largest independent wealth management firms, which was acquired by Goldman Sachs in July, 2019. Prior to that he built and sold Centurion Capital, one of the first Turnkey Asset Management Platforms to General Electric where he served as President of GE Private Asset Management (now NYSE listed AssetMark.) He has written three books on investing and entrepreneurship and has been on the New York Times and USA bestseller lists. Joe is a sought after conference speaker and appears frequently on a broad spectrum of media from CNBC to Goop. Joe has MBAs from Columbia University and UC Berkeley, and an undergraduate degree from Saint Louis University. He is a CFA Charterholder and a member of YPO. He has been a Yogi for decades, meditates daily and is an avid beach volleyball player. Joe is married to Jennifer and they have three daughters that they cherish. They live in Laguna Beach, California and Tribeca, New York. They travel frequently, love dining, dancing and live concerts.

Terri is an award-winning high growth Wealth Management Executive, leading RIA growth, digital solutions, and innovative ways to improve service and scale for Advisors and Clients. Terri was honored as the San Francisco Financial Woman of the Year in 2019 for her dedication to mentoring others in the community and empowering women in the workplace. Terri is the former COO of Wealth Enhancement Group (WEG) where she led Advisor Teams, Platform/Digital Strategy, High Net Worth & Trust Services. Prior to WEG, she was Executive Vice President of Investor Services at Charles Schwab, leading 7,000 employees and $1.6T in AUM. Her tenure at Charles Schwab was highlighted by multiple JD Power awards for client satisfaction, a clear testament to her commitment to delivering top-tier service. Terri is a 2019 graduate of the University of Chicago Booth School of Business Financial Management/CFO Program. She holds a Master’s Degree from the University of Wisconsin – Oshkosh and Bachelor Degree from the College of St. Benedict/Saint John’s University. Terri is Certified Financial Planner™. Terri serves on the CFP® National Board of Directors. Terri is an enthusiastic marathon runner who has completed 21 marathons, 50 half marathons, and even more triathlons. She was awarded the Abbot Labs World Marathon achievement. She enjoys hiking Mount Tamalpais, boating to Napa Valley, and mentoring others to foster positive change. She also volunteers with the Oakland Homeless Shelter Shower program. Terri lives in the San Francisco Bay, with her husband, Scott of 30 years, and has three children and two dogs.

Key Takeaways

[03:22] - Terri has completed 21 marathons. What has running taught her about resilience, perseverance and leadership?
[05:45] - Learn more about Joe’s yoga practice and why he recently took up beach volleyball.
[08:25] - If Terri and Joe had to switch industries overnight, what would each of them like to do professionally?
[10:26] - Learn more about their work at Rise Growth and about what is keeping them motivated and passionate this deep into their respective careers.
[15:59] - What are some of the biggest potential opportunities in 2025 for firms that have made it past that first “entrepreneurship stage” and are hoping to grow more?
[22:05] - What is going to be the most critical and transformative technology in 2025?
[29:17] - Specific examples of how consumer and advisor expectations may shift in the coming years and advice on how advisors can get in front of these shifting needs.
[35:14] - What might a great client portal experience look like in practice?
[36:20] - How might we implement hyper-personalization at scale for our clients?
[44:50] - What are the biggest challenges, or industry shifts, that advisors should prepare for in the next few years?
[48:50] - What futuristic or sci-fi invention would Joe and Terri wish for if they could snap their fingers and bring it about?

Quotes

[07:02] - "...Planning and wealth management is really about not doing what feels good, but doing what is good, and that usually means some short-term pain for long-term success…that’s true of all endeavors in life I think…If I have what feels good, it’s probably not good for me right? That trade off is a delicate and important balance we all need to learn, and I think that’s the role of great advice [as well]." ~ Joe Duran

[19:44] - "Natalie, one part of your question was, ‘What would you tell advisors for 2025? They’ve moved beyond that unsellable practice and they want to get to be a much larger firm…’ The advice I always received as an advisor and a leader in this industry is ‘what got me here, won’t get me there.’" ~ Terri Kallsen

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Compliance Code: 3028-OAT-11/25/2024

Stacy Havener of Havener Capital - Growth Through Storytelling

garegantuan@gmail.com (Stacy Havener, Brian McLaughlin, Natalie Wolfsen) — Wed, 2 Oct 2024 04:00:00 +0000

This Week on The Fuse Show, Natalie and Brian talk with Stacy Havener, Founder and CEO of Havener Capital. Stacy Havener has made a career raising $8B+ for new/undiscovered funds that led to $30B+ in follow-on AUM. Prior to finding her niche in raising capital, she was an award-winning writer who dreamed of becoming a literature professor. Ironically, her love of words is one of the secrets to her success in an industry dominated by numbers. Growing up the only girl on all-boy soccer teams, it’s no surprise she’s now a female entrepreneur in one of the toughest “boys clubs.” At the heart of it all, there is one thing Stacy believes in – underdogs. Stacy is the Founder/CEO at Havener Capital Partners, a sales and marketing agency that helps boutique asset managers build, launch and grow funds. Havener Capital is on a mission to level the playing field in asset management by raising $100B for boutiques over the next decade. Stacy holds her Series 6, 7, 24, 63, 66, and 79 licenses and is a registered representative of Compass Securities Corporation. She received her Bachelor of Arts in English Literature from Western Connecticut State University, graduating summa cum laude in 1998. That same year, Stacy was named to both the NCAA and the GTE/CoSida Academic All-American teams for Division III Women’s Soccer and subsequently nominated for NCAA Woman of the Year. Based in Newport, RI, Stacy often spends her mornings walking the beach, sipping a Dunkin’ coffee, and listening to 90’s hip hop.

Key Takeaways

[02:41] - What is Stacy’s “origin story” and how has her soccer background informed her finance career?
[04:18] - What are some of Stacy’s favorite old school hip-hop and rap artists?
[07:91] - How did Stacy make her way into the industry and founding her own wealth management company?
[09:54] - What role does storytelling play in Stacy’s business, her success and her clients’ success?
[16:03] - Why are stories, and words, so powerful in an industry often dominated by numbers?
[19:20] - How should advisors leverage storytelling to better differentiate themselves and communicate their passion?
[22:32] - Concrete examples of how differentiating your business can lead to a lot of growth.
[25:20] - Why does the financial services industry often fall short on marketing efforts and how could we improve as an industry? How cutting edge should our marketing strategies be?
[29:51] - How can small businesses harness a lot of the tools we’ve discussed, in spite of some of the unique obstacles they face?
[33:05] - Where does Stacy think the biggest opportunity for innovation is within advisor marketing, business development and storytelling?

Quotes

[11:18] - "If we really think about it, especially with a new firm, what are we buying? Like in Venture Capital, what are they buying with a startup? They’re buying the people…almost more than anything else, and story allows that connection to occur." ~ Stacy Havener

[17:48] - "Whether we want to admit it or not, the heart buys first and the brain rationalizes that decision. So what story does is it gives you a direct line to the heart [and] to connection." ~ Stacy Havener

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Compliance Code: 2509-OAT-9/30/2024

John Euart of McKinsey & Company - Buzzwords or Gamechangers?

garegantuan@gmail.com (John Euart, Natalie Wolfsen, Brian McLaughlin) — Thu, 5 Sep 2024 04:00:00 +0000

This Week on The Fuse Show, Natalie and Brian talk with John Euart, Associate Partner at McKinsey & Company.

Key Takeaways

[04:11] - John’s professional background and what led him to McKinsey and to specialize in industry trends?
[07:09] - As an industry, we have talked extensively about the great generational wealth transfer and also succession planning for the advisors planning to retire by 2035. Considering this, why are we seeing a reluctance among advisors to take action with the younger generation and with their own retirement?
[12:46] - Does John think that advice is becoming more scalable as more private equity comes into the industry?
[13:22] - Does John think that the generational wealth transfer is more of an industry game changer or just a current buzzword or focal point?
[15:28] - How does John think AI use will evolve within the RIA space going forward?
[21:25] - Since AI is such a rapidly evolving feed, where should advisory firms look to invest within the AI space to help them grow down the road?
[22:27] - Everyone’s take on whether AI is an industry game changer or just a buzzword.
[24:53] - How important is it for a client to have a “one stop shop” experience?
[27:23] - Is there a certain section of the financial services industry that is doing a particularly good job of using “coopetition” to their benefit?
[31:23] - Is hyper personalization something we should be investing in as an industry in John’s opinion?
[34:05] - Is the industry doing a good job of building and distributing the tools that advisors need for this type of personalization?
[39:10] - Does John think we are in a bubble with private equity or does he think that its growth is sustainable?
[42:15] - Is it potentially beneficial for some investors to have less liquid investments?
[47:22] - Does John think that the benchmarking against other advisors is really critical?
[50:26] - Is benchmarking a buzzword or a game changer in everyone’s opinion?

Quotes

[08:47] - "Another thing that I’d like to get your thoughts on as well, is that I do think there is a broader consumer preference shift that’s happening. I think it’s being influenced by the younger generations. Younger generations want experience and they are more focused on life goals, as opposed to…growing that nest egg as big as possible, and I think we are starting to see that actually impact their parents and grandparents…I’m seeing more and more older generations start to trickle that wealth transfer and actually…[they often want to] see the impact of that wealth transfer before they pass on." ~ John Euart

[23:15] - "I do believe that you are both right. [Adopting AI] is going to require us, whether you’re an RIA, a consultant, a tech leader or a CEO, to think about work fundamentally differently and to think about our data fundamentally differently…I’ve talked about this many times…I think that Financial Services biggest limitation is actually a data problem. " ~ Natalie Wolfsen

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Compliance Code: 2268-OAT-9/4/2024

Innovation in Alternatives with Phil Huber of Cliffwater

Tue, 13 Aug 2024 04:00:00 +0000

This Week on The Fuse Show, Natalie and Brian talk with Phil Huber. Phil is a Managing Director and Head of Portfolio Solutions for Cliffwater, based in their Chicago office. Prior to joining Cliffwater, Phil was the Chief Investment Officer for Savant Wealth Management. He earned a bachelor’s degree in finance from the Kelley School of Business at Indiana University. He is a CERTIFIED FINANCIAL PLANNER™ professional, has attained his Chartered Financial Analyst® (CFA®) designation and is a member of the CFA Society of Chicago. Phil has been featured in a number of notable media outlets, including The Wall Street Journal, The New York Times, InvestmentNews, CityWire RIA Magazine and Bloomberg TV. From 2018-2020, he was named one of Investopedia’s Top Financial Advisors. Phil was also named CIO of the Year by RIA Intel in 2023. Phil and his wife Christie live in the northwest suburbs of Chicago where they enjoy reading, yoga and spending time with their daughter Hannah. He is also a lifelong, die-hard professional wrestling fan. Certified Financial Planner Board of Standards Inc. (CFP Board) owns the certification marks CFP® and CERTIFIED FINANCIAL PLANNER™ in the U.S., which it authorizes use of by individuals who successfully complete CFP Board’s initial and ongoing certification requirements.

Key Takeaways

[03:47] - Learn about Phil’s background, how he got into the industry and how he ended up focusing on alternative investments in particular.
[06:36] - What inspired Phil to write his book, ‘The Allocator’s Edge?’
[10:17] - In his book, Phil states “that we are living in a golden age of alternative investments.” Why does he think this and what ushered this change into place? Also, what is driving the move of active investing out of the public markets and into alts?
[15:09] - Is technology helping make alternative investments more accessible to investors and advisors in Phil’s opinion?
[23:00] - What should advisors consider when sizing their positions in alternative investments?
[26:23] - What are some other hurdles that RIAs face to get into alternative investments and how might we be able to help them overcome these?
[28:38] - What, from Phil’s perspective, are some of the biggest opportunities that advisors are overlooking in alternative investments?
[33:32] - If Phil could give listeners one key takeaway on alternative investments, what would it be?
[37:27] - If he could snap his fingers and make it happen, what futuristic or sci-fi tool would Phil wish for the most?

Quotes

[16:31] - "Most people don’t view fund structures as technological breakthroughs…[but] I kind of think of them though, as technology, in a way…I think of the ETF as a technology that has really democratized beta…and to bring down costs and increase liquidity, and so the ETFs have now become this ubiquitous fund vehicle that pretty much everyone uses as their default way of gaining market exposure." ~ Phil Huber

[23:18] - "[When allocating to alts] it has to be enough to matter, but not so much that it’s going to introduce behavioral risk into the portfolio or to the end client, so I think there’s a middle ground range there…of 10-30% of a portfolio across alternatives." ~ Phil Huber

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Compliance Code: 2011-OAT-8/8/2024

The Need for a Data Revolution with Christi Deakin and Chris McDonald of Amazon Web Services

Wed, 17 Jul 2024 04:00:00 +0000

This Week on The Fuse Show, Natalie and Brian are joined by Christi Deakin and Chris McDonald from Amazon Web Services. Christi Deakin, based in Sarasota, FL, is currently a US Fintech Leader at Amazon Web Services (AWS), bringing experience from previous roles at Nyca Partners, Wells Fargo and BearingPoint (formerly KPMG). Christi Deakin holds a BBA in Accounting @ The University of Texas at Austin. With a robust skill set that includes Portfolio Management and more, Christi Deakin contributes valuable insights to the industry. Chris serves as the Industry Specialist of Capital Markets at AWS. He has over 20 years of experience with roles focused on global product management, compliance and regulation at Bloomberg and executive management roles at Goldman Sachs and JP Morgan Chase.

Key Takeaways

[02:41] - Where do each of our guests currently live and what do they love about it?
[05:37] - More on each guest’s professional background and what led them to Fintech and AWS.
[08:21] - From their perspective, what are the main data challenges that are holding the industry back and keeping us siloed?
[12:58] - How might larger organizations best adapt to the shift in customer experience that will need to happen for many of our next gen clients?
[17:47] - What are some of the new innovations at AWS that people should be paying attention to in our industry?
[20:21] - How do they think that AI might transform the financial services industry over time?
[23:47] - It seems like we are still very much in the trial and error phase of AI and we will have to wait for the dust to settle before we know what sticks. Do Chris and Christi agree with this?
[25:14] - Looking ahead, what future trends do they see really impacting the industry or B2B more generally?
[27:27] - If they could leave our listeners with one key takeaway, what would that be?
[28:41] - If they could snap their fingers and make it happen, what futuristic technology or tool would each of them wish for most?

Quotes

[11:40] - "With a 3 Trillion Dollar wealth transfer on the horizon…,and this wealth transfer is going to younger generations, I think customer experience expectations are really going to rise. That doesn’t mean everything is going to be digital and self-service, because investors at some point…want advice [on] how to manage their money and how to manage these important decisions in their life." ~ Christi Deakin

[16:45] - "...I think being able to bring [the level of personalization we see on streaming services]...into the Financial Services is huge. Again, it’s a little more complicated, it’s a little more sensitive [when] you’re talking about someone’s money, but the underneath kind of capabilities of putting all that data together and joining the dots…is really key." ~ Chris McDonald

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Compliance Code: 1758-OAT-7/16/2024

Regulation Innovation with Ian Meiksins of Key Bridge Compliance

garegantuan@gmail.com (Ian Meiksins, Brian McLaughlin, Natalie Wolfsen) — Thu, 30 May 2024 17:49:11 +0000

Tune in this week to learn more about innovations in regulation from Ian Meiksins of Key Bridge Compliance. In particular, we will discuss what innovations are taking place at the SEC and what our clients can do about it.

Key Takeaways

[02:00] - What makes Cincinnati unique and what are some fun things to do while visiting?
[03:11] - Ian’s recommended books or movies for our listeners.
[04:57] - Ian’s professional background and how he got involved with compliance, specifically.
[07:42] - What are some of the SEC’s proposals related to ESG investing and what are they trying to achieve with these?
[12:20] - How does Ian see the SEC’s AI rules shaping up and what might its implications be for the industry?
[14:23] - How does the SEC try and keep with technology when, while they are proposing, the industry has already moved generations ahead?
[16:30] - The SEC’s proposed cyber security enhancements and rules and where they might be going with that.
[20:20] - How are upcoming regulations going to make it more difficult for firms to outsource their compliance due diligence?
[24:16] - Is there anything we didn’t cover today that Ian would want advisors to know?
[25:50] - If Ian could snap his fingers to bring forth a new tech innovation to help the industry, what would he choose?

Quotes

[07:57] - "Asset managers globally…are expected to double the size of their assets under management that are allocated to ESG funds. I mean, we are talking from 18 Trillion to over 30 Trillion, and I think that’s a really big piece of why the SEC…[is] so focused on ESG funds and strategies." ~ Ian Meiksins

[13:06] - "Really what [the SEC is] fearing is that AI models will suddenly be produced on just a few, foundational…models, and then obviously we are going to be producing similar outputs. [This] makes it more likely that, if we are using those outputs for investment methodologies and investment decisions, we are going to have concentrated risk…in our financial markets, for our investors and other folks. [At the core of it the SEC] fear that homogenous industry outcome which puts our financial markets at risk." ~ Ian Meiksins

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Compliance Code: 1365-OAT-5/30/2024

Generative AI with Jason Pereira of Woodgate Financial

garegantuan@gmail.com (Jason Pereira, Natalie Wolfsen, Brian McLaughlin) — Thu, 30 May 2024 17:46:58 +0000

Tune in this week to learn more about Generative AI from Jason Pereira of Woodgate Financial. In particular, we will discuss how to counsel advisors on how to not let fear takeover when it comes to AI and how they can best implement AI-powered tools in their practice. In addition, we take a look at some of the unique risks that AI presents for the financial services industry, and beyond, as well as how we can best insulate ourselves and our practices from these risks.

Key Takeaways

[05:22] - What got Jason interested in AI, and drew him in, originally?
[06:16] - What are some of the reasons behind why some financial advisors are hesitant to adopt AI?
[10:35] - What guidance would Jason give to advisors to not let their fear take over when it comes to AI?
[13:28] - What other use cases, from an Assistive angle, does Jason see for AI in the financial services industry? Also, how does Jason see AI transforming the industry going forward?
[20:23] - What can AI do, if anything, to deepen the level of personalization that advisors can implement for each of their clients?
[27:27] - What are some of the downsides and risks of AI?
[29:35] - Is there anything we can do as individuals, professionals or a society to insulate ourselves from the unique risks that AI presents?
[35:56] - If Jason could give listeners one takeaway for how to start engaging with AI, what would it be?
[37:08] - Should we be looking to other industries, and how they use AI, for inspiration?
[40:13] - If Jason could snap his fingers and make it happen, what futuristic technology tool would he most wish for in the financial services industry?

Quote

[06:23] - "The one reason to be hesitant [about AI] is surrounding things like security and privacy. That should always be your first and foremost concern. I’ve seen advisors talk about things like ‘oh, I did this with my client’s information in ChatGPT.’ That’s an open protocol, that other parties have proven they can actually extract other peoples’ personal information from, so you should not be doing that flat out…If you are going to work with any kind of protocol…or any kind of AI, security has got to be a first and foremost, paramount concern especially when we are talking about client data." ~ Jason Pereira

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Compliance Code: 1066-OAT-4/30/2024

Innovation in BeFi with Dr. Daniel Crosby

garegantuan@gmail.com (Dr. Daniel Crosby, Brian McLaughlin, Natalie Wolfsen) — Wed, 27 Mar 2024 00:00:00 +0000

Tune in this week to learn more about innovation in BeFi from Orion's Chief Behavioral Officer, Dr. Daniel Crosby. In particular, learn why clients often overlook the value add of BeFi, how Orion integrates and embeds BeFi into the DNA of their tech, about Orion’s new tool “Pulse Check” and what the future of Behavioral Finance might hold.

Key Takeaways

[08:08] - Statistics show that the majority of clients want a financial advisor “who gets them” and who has the same core values as them. Learn more about why this is and what we can do as advisors to achieve greater alignment with our clients.
[13:55] - How has Dr. Crosby and the Behavioral Finance team at Orion helped meet the BeFi needs of their advisors?
[18:21] - Where does Dr. Crosby get his ideas for Orion’s BeFi Tech integrations? Also, what is Orion’s new tool “Pulse Check” and what makes it such a unique offering?
[20:02] - How do BeFi tools help us through moments that are geopolitically, or more broadly, tumultuous?
[22:57] - How might advisors use Pulse Check in conversations with their clients?
[30:22] - What theorists in the financial services space, or elsewhere, are really informing Dr. Crosby’s thinking at the moment?
[35:27] - What is Dr. Crosby’s vision for Behavioral Finance in the industry going forward?

Quotes

[08:32] - "No one has done as much as Orion to integrate BeFi…nobody is doing it at the level that we are." ~ Dr. Daniel Crosby

[09:07] - "The integrated piece [of Behavioral Finance] is absolutely critical, and there are really two reasons why. The first reason is that we forget 90% of what we learn in three days if it’s not personalized, applied and integrated…The second piece is [that] people want Behavioral Finance, but they are not always asking for it." ~ Dr. Daniel Crosby

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Compliance Code: 0725-OAT-3/25/2024

Tax Planning Made Easy with Torie Happe

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 19 Dec 2023 08:00:00 +0000

Many people increasingly recognize the importance of understanding their taxes thoroughly, not merely as an annual obligation but as a strategic tool for shaping their financial future. While tax planning is not intended to replace the comprehensive financial plan, it is a strategic piece to empower advisors to optimize their financial plan and fiscal outcomes.

In this episode, Ryan Donovan and George Svagera talk with Torie Happe, Head of Partnerships at Holistiplan, a tax planning software solution that helps financial planners drastically reduce the time it takes to provide tax planning for clients. With diverse work experience spanning multiple industries, Torie has extensive experience in the industry and is passionate about helping advisors leverage technology to provide better service to their clients.

Torie talks with George and Ryan about the future of financial planning and the role of tax planning in the overall planning process. Torie explains how Holistiplan empowers advisors and highlights the importance of tax planning in helping clients understand their taxes. She also emphasizes the need for advisors to choose technology strategically and not overwhelm themselves with too many options.

Key Takeaways

[01:27] - Torie's background and journey in the financial planning industry.
[08:02] - How Holistiplan empowers advisors in tax planning.
[11:18] - How Holistiplan's tax planning process simplifies advisors' lives.
[14:02] - Use cases of how tax planning adds value to advisors.
[19:01] - How Holistiplan complements other financial technology firms.
[20:03] - What advisors do wrong when it comes to technology.
[25:28] - How Holistiplan integrates with other fintech companies.
[31:07] - Torie's expectations for the coming year.

Quotes

[08:39] - "Tax planning is becoming really important for clients. They want to understand their taxes more, what they are paying for, why they are paying that, and what's going to happen with the following year." ~ Torie Happe

[10:29] - "Tax planning isn't going to replace your overall financial plan. It's just a tactical piece to add to that financial plan." ~ Torie Happe

[20:53] - "Advisors make huge mistakes when they feel they need to boil the ocean. Instead of looking inward and saying, 'This is my book of business, these are the clientele that I want to go after, and this is my goal at the end of the day, how does technology help me get there?' They are just like shiny new objects and pick every one item from each section. They pick too many." ~ Torie Happe

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3312-OAT-12/15/2023

The Changing World of Wealth Management with Noreen Beaman

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 14 Nov 2023 08:00:00 +0000

The wealth management industry is at an exciting crossroads, where technology and innovation are reshaping the way advisors serve their clients. By embracing these changes and leveraging technology to its full potential, advisors can deliver a more personalized and comprehensive wealth management experience, ultimately driving better client outcomes.

In this episode, George and Ryan talk with Noreen Beaman, Head of Leadership Development and Executive Coach at East Bay Merchant Partners as well as Vice Chair Board of Directors at Orion Advisor Solutions. In her role, Noreen leads the coaching and consulting division of East Bay Merchant Partners to develop their leadership and help their executives accelerate the personal growth necessary to unlock new levels of possibility, performance, and success.

A seasoned executive with a proven track record of building and scaling successful organizations from the ground up, Noreen shares her perspective on the history of Orion and its future as the year comes to a close. She also shares her experience in building one of the largest asset management firms in the country and provides insights into the evolving landscape of wealth management and the role of technology in shaping the future of the industry.

Key Takeaways

[03:28] - Noreen's professional background and role at Orion.
[07:46] - Why Noreen wants to learn organizational, coaching, and consulting skills.
[09:04] - The purpose of Noreen's coaching and consulting business.
[14:50] - The differences between broker-dealers and RIAs.
[16:49] - Noreen's thoughts on the traditional fee-based advisory model.
[20:47] - What Noreen thinks makes a great financial advisor.
[23:36] - The importance of optionality for independent business owners.
[25:32] - The role of technology in helping advisors financially.
[31:33] - How technology can improve engagement and productivity.
[34:45] - Reflection on the benefits of the Orion and Brinker partnership.
[37:21] - An introduction to Natalie Wolfsen, the new CEO of Orion.

Quotes

[11:06] - "Financial advice in today's world has never been more important. It's always been important, but it's much more complicated, especially as people don't have pension plans anymore." ~ Noreen Beaman

[16:17] - "Having as many ways to serve your clients, the end consumer, being that end investor, is the best way to deliver a holistic wealth management experience." ~ Noreen Beaman

[30:26] - "Technology doesn't disrupt things as unhappy clients do. At the very end of the day, it's about how you are putting together a service offering that fits with what the investor is looking for." ~ Noreen Beaman

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3083-OAT-11/10/2023

Defined Duration Investing with Cullen Roche

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 31 Oct 2023 07:00:00 +0000

In an environment where market fluctuations have become the norm rather than the exception, investors and financial advisors are constantly seeking strategies that offer both stability and the potential for long-term growth. But with a seemingly endless array of investment options, people can feel overwhelmed and uncertain about how to make better decisions with their money. Navigating these possibilities is not merely about making investments. It's about making informed, disciplined decisions aligned with your financial goals.

In this episode, George and Ryan are joined by Cullen Roche, Chief Investment Officer at Discipline Funds. Cullen's primary areas of expertise include global macro portfolio construction, quantitative risk management, monetary economics, financial accounting, and behavioral finance. He founded Discipline Funds to help investors access low-fee, diversified portfolios that help them stay the course and meet their financial goals. Cullen is also the author of the book, Pragmatic Capitalism: What Every Investor Needs to Know About Money and Finance.

Having developed a framework for understanding the world of investing and financial planning from an operational reality perspective, Cullen talks to Ryan and George about defined duration investing and how investors and advisors build discipline-based portfolios. He discusses the importance of understanding the time horizons of investments and the role of behavioral finance in client conversations. Colin also explains the true nature of investing and the role of savings and income generation in building wealth.

Key Takeaways

[01:11] - Cullen's favorite albums and music preferences.
[06:00] - Cullen's philosophy on investing and asset allocation.
[07:00] - A common misconception about investing.
[10:39] - How Cullen manages the most crucial aspect of investing.
[13:22] - How the concept of duration applies to bonds.
[15:26] - What break-even means to investors.
[16:24] - Practical application of duration in financial planning.
[23:39] - How Discipline Funds customizes portfolios.
[26:36] - How Cullen implements Defined Duration Investing in his firm.
[30:53] - How investors can incorporate Defined Duration Investing in their portfolios.
[35:46] - Life insurance as a defined duration instrument.
[39:29] - The importance of technology in portfolio management.
[42:24] - Cullen's outlook for the trends likely to occur in 2024.
[45:14] - How to learn more about Cullen Roche and Discipline Funds.

Quotes

[09:22] - "The stock market and the financial market are not a place where you get rich. You're going to get rich generally from building your own skills and generating an income from that. And then the stock and bond markets are where you can diversify and protect your wealth from things like inflation and instability and whatnot." ~ Cullen Roche

[16:00] - "The stock market should be best thought of as a multi-decade instrument. It is inherently a long-term instrument." ~ Cullen Roche

[46:08] - "We are helping people better understand the world for what it is so they can build better financial plans and better portfolios to help them achieve their financial goals." ~ Cullen Roche

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2953-OAT-10/27/2023

Regulatory Compliance Strategies with Jeffrey Lang

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 29 Aug 2023 07:00:00 +0000

Compliance is a strategy that guides firms toward sustainable success. It paves the way for advisors to cultivate trust, inspiring confidence that their recommendations, strategies, and decisions are rooted in ethical practices and adherence to established norms. With increasing regulatory scrutiny and the potential for significant penalties, advisors and firms have to prioritize compliance to protect their clients and businesses.

In this episode, Ryan and George talk with Jeffrey Lang, Investment Management Attorney and Shareholder at Stark & Stark. Jeffrey has over 25 years of regulatory and compliance experience, including SEC, FINRA, and global corporate compliance expertise. He has served as Chief Compliance Officer with large institutional and start-up registered investment advisers. Jeffrey concentrates his practice on all facets of Investment Adviser and Broker-Dealer compliance, managed accounts, oversight of business practices and supervision, and risk assessments.

With extensive experience in successfully navigating clients through regulatory examinations and internal audits, Jeffrey talks with Ryan and George about the changes and trends in the regulatory space, how advisors can best safeguard their firms for the future, and how to build a culture of compliance in a wealth advisory firm.

Key Takeaways

[03:34] - The reasons for the increase in SEC penalties.
[07:50] - Update about the SEC's examinations.
[08:38] - Compliance issues with text communications.
[11:23] - What a culture of compliance is all about.
[13:09] - What Jeffrey considers to be a basic compliance program.
[15:53] - Use of technology in compliance and regulatory obligations.
[19:21] - Potential regulatory requirements for mutual funds, ETFs, and cash balances.
[24:32] - How technology can help advisors fulfill regulatory obligations.
[28:49] - Jeffrey's advice to advisors regarding compliance.

Quotes

[13:56] - "One of the things the SEC is very focused on, and I think this is also foundational, is when I onboard somebody, both the initial and ongoing stages of that relationship, am I investing them in a manner that is consistent with the information they've given me?" ~ Jeffrey Lang

[24:46] - "Technology can help advisors fulfill their regulatory obligations in a variety of ways, from employee compliance to portfolio management to firm documents. And I certainly see, among my client base, greater and greater adoption." ~ Jeffrey Lang

[29:11] - "In today's environment, you want to be proactive rather than reactive. So that's a combination of having the right technology and working with the right third parties or firms to help you." ~ Jeffrey Lang

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2358-OAT-8/25/2023

The Rise of OCIO Services with Timothy Holland

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 15 Aug 2023 07:00:00 +0000

The rise of Outsourced Chief Investment Officer (OCIO) services is reshaping how investment professionals approach their responsibilities. With OCIO stepping in to handle the intricate nuances of investment management, advisors can proactively reorient their focus towards client engagement, satisfaction, and retention, thus rekindling the crucial dialogue that often gets lost in operational details.

In this episode, George and Ryan talk with Timothy Holland, Chief Investment Officer for Orion OCIO. In his role, Tim consults with Orion's largest customers growing their firms. He joined the Brinker Capital team as Global Investment Strategist in 2017 and was named Chief Investment Officer following Orion's merger with Brinker in 2020. In his CIO role, Tim is responsible for the investment management and strategies for Orion Portfolio Solutions and Brinker Capital Investments.

With over 20 years of investment experience, Tim brings a wealth of knowledge and expertise to help advisors fuel growth and provide top-notch investment solutions to their clients. Tim talks about how OCIO (Outsourced Chief Investment Officer) services are becoming increasingly sought after within the industry, the biggest challenges advisors face, and how OCIO services can help overcome them.

Key Takeaways

[05:25] - Tim's career background and role as OCIO.
[07:40] - What an OCIO is and its history.
[10:45] - The most common conversation an OCIO has.
[15:16] - The misconceptions about OCIO.
[23:26] - How Tim addresses the cost structure and fee sharing concerns.
[27:53] - How the OCIO investment team can help advisors grow their business.
[34:31] - Tim's strategy for scaling the qualitative aspect of a portfolio.
[37:06] - What excites Tim about Orion's OCIO model?
[38:36] - How people can find more information about Orion OCIO.

Quotes

[09:17] - "What's interesting and compelling about where we are today is because of technology, access to investment products, and lower fees on the trading side and the investment solution side, there's scalability that allows OCIO to be delivered in a way that I think probably 15 years ago was cost prohibitive." ~ Timothy Holland

[16:14] - "There's a real concern and risk in the advisor's mind that embracing a third-party provider, no matter how good they are at what they do, diminishes in their client's eyes. And the irony of it is, clients are okay with that." ~ Timothy Holland

[21:26] - "Advisors spend about 20% of their time on client acquisition and retention. That's too low. There are just too many competitors out there. It should be 80%, not 20%. And OCIO frees you up to do that." ~ Timothy Holland

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2238-TSC-8/14/2023

Strategies for Financial Advisory Growth with J.D. Bruce

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 1 Aug 2023 07:00:00 +0000

The combination of client segmentation, service models, advisor retention, and technology represents the key to unlocking success in financial advisory. By striking the right balance between personalization and structure, firms can thrive in meeting their client's unique needs while fostering a team of dedicated and skilled advisors.

In this episode, George and Ryan talk with J.D. Bruce, Independent Consultant and President Emeritus at Abacus Wealth Partners. In his role, J.D. mentors many RIA entrepreneurs by facilitating study groups. He helps them open their minds and build confidence to charge appropriate fees, help more people, and grow their firms by adding staff. That effort has magnified the impact that he or Abacus could provide and allows the underserved to be aided by the right kind of financial advisor.

J.D. discusses how the firm segments its clients into three styles based on their complexity and net worth: builders, protectors, and changemakers. He also discusses the top challenges advisors face, the need for firms to focus on finding and retaining advisors, and the role of technology in creating capacity and efficiency.

Key Takeaways

[01:18] - J.D.'s career history and role at Abacus Wealth Partners.
[07:19] - Abacus' client segmentation and private investments.
[16:13] - Why paying advisors a percentage of the revenue they are servicing is a bad idea.
[19:23] - The benefits of consulting for both clients and advisors.
[20:44] - The difference between client segmentation and service models.
[27:23] - The top three challenges facing financial firms.
[30:04] - What it takes to attract advisors.
[36:10] - What tech companies need to know about consulting and attracting talents.
[42:12] - How different countries approach financial advice.

Quotes

[16:18] - "Paying a percentage of the revenue advisors are servicing is a bad way of paying them. Paying advisors a percentage of total firm revenue is a great way to compensate them." ~ J.D. Bruce

[20:48] - "Client segmentation is a detriment to anyone who tries it. Your clients are not a thing and they do not fit in a bucket. But if you offer service models and each service model has a particular way of working with clients, you're matchmaking." ~ J.D. Bruce

[34:32] - "If you have flexibility, autonomy, a demonstrated career path, and a good training program where you're devoted to helping people move through their careers and that they get involved in being an advisor from day one, then you'll get anyone you want to work for you." ~ J.D. Bruce

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2094-OAT-7/31/2023

Harnessing the Power of a Robust Tech Stack with Lori Hardwick

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 27 Jun 2023 07:00:00 +0000

The power of a robust tech stack lies not only in the ability to consolidate information but also in the opportunity to accomplish more within a unified environment. Advisors aim to break free from the limitations of siloed solutions and embrace the potential of an all-encompassing platform that empowers them to go above and beyond. By seamlessly integrating multiple functions, advisors can focus on what truly matters – delivering exceptional value to their clients.

In this episode, Ryan and George talk with Lori Hardwick, Chairman of the Board for Docupace and Board Member for Cerity Partners. Lori has over 30 years of experience as a senior executive, entrepreneur, and board member for some of the fastest-growing and widely-recognized firms in the industry. She was one of the co-founders of Envestnet and later joined BNY Mellon's Pershing as its COO before co-founding AI Labs. A sought-after board member in the technology and financial advice space, Lori has held board seats at Cetera Financial Group, Orion Advisor Solutions, Cerity Partners, Vestwell, and Genstar Capital.

A trailblazing leader and a "swiss army knife" in the wealth management and wealthtech spaces, Lori shares her thoughts on the future of FinTech, what advisors are investing in this year and the foreseeable future, and what she sees as potential disruptors for the industry.

Key Takeaways

[01:17] - A history of Lori's career in FinTech.
[05:22] - How FinTech has evolved over time.
[10:28] - How client experience drives buying and investing decisions.
[15:17] - Why it's hard for clients to view everything in their overall financial plan in one place.
[19:23] - How advisors can maximize the potential of their tech stack.
[22:47] - What advisors need to consider before integrating a platform or technology.
[23:59] - What's next for Orion Advisor Solutions?
[30:28] - Lori's thoughts on outsourcing.
[36:23] - What the future holds for financial services.

Quotes

[07:20] - "Time is the thing that's holding advisors back from being able to really engage with all the technology they know they need. And building your own best-of-breed solution is very time-consuming." ~ Lori Hardwick

[32:58] - "Advisors are pressed for time but want what's best for their clients. They want their clients to be happy. If an advisor has a hundred percent happy client, they're a happy advisor." ~ Lori Hardwick

[35:22] - "Seeing everything in one place is one thing, and being able to do more in one place is another. And that is something our product management team is fiercely focused on right now, trying to make their advisors do more and easier than they can on their own." ~ Lori Hardwick

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1535-OAT-6/5/2023

Empowering Advisors in the Era of Alternative Investments with Matt Brown

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 13 Jun 2023 07:00:00 +0000

Alternative investments have emerged as a promising avenue for diversification and tapping into new sources of potential returns. However, despite the growing interest in alternative investments, a significant knowledge gap exists among financial advisors, hindering their ability to guide their clients effectively.

In this episode, George and Ryan talk with Matt Brown, Founder, CEO, and Chairman of CAIS. Matt has spent more than 30 years at the intersection of wealth management, alternative investments, and platform design. In 2009, he founded CAIS, the first open marketplace for alternative investments, where financial advisors and alternative asset managers can engage and transact directly on a massive scale.

A FinTech leader transforming the world of alternative investing, Matt talks about how CAIS fills the knowledge gap among advisors about alternative investments. He also speaks about the future of FinTech and how advisors are currently utilizing their tech stack.

Key Takeaways

[01:23] - How Matt got into financial advisory.
[03:54] - What the partnership between Orion and CAIS looks like.
[08:35] - How CAIS fills the knowledge gap among advisors about alternative investments.
[12:58] - What CAIS is in a nutshell.
[16:02] - How CAIS offers customization to clients like LPs.
[20:02] - What makes alts data delivery difficult across different platforms?
[22:57] - The three client segments that CAIS serves.
[26:28] - Why many advisors are interested in partnering with access platforms.
[28:25] - One of CAIS' core value propositions.
[32:03] - What's next for CAIS in the coming years?

Quotes

[03:40] - "We all think about business, numbers, and spreadsheets. But at the end of the day, it is the human-to-human relationship. And if you can convey and build trust, that goes a long way. That's the role of the financial advisor first and foremost." ~ Matt Brown

[09:40] - "The need for advisor education is tremendous. But it's not just about delivering content. It's about delivering in a format that is digestible and usable." ~ Matt Brown

[31:35] - "As we think through blockchain and use cases of blockchain, there are going to be huge steps forward over the next three to five years that will force members of this community, admins, custodians, reporting providers, CAIS, and others to align and make alternative investing easier and more efficient at a lower cost." ~ Matt Brown

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1480-OAT-5/30/2023

The Intersection of Marketing and Public Relations with Jimmy Moock

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 2 May 2023 07:00:00 +0000

Marketing and public relations (PR) are two critical components of any successful business strategy. Both are essential to creating a brand image, developing customer relationships, and building a positive reputation. While marketing and PR are often considered separate disciplines, their intersection is where the most exciting and impactful strategies for communication and brand awareness happen.

In this episode, George and Ryan talk with Jimmy Moock, Managing Partner at StreetCred PR. For the past 15 years, Jimmy has been focused on leading campaigns for clients comprised of registered investment advisory firms, mutual fund complexes, hedge funds, ETFs, family offices, along with numerous other entities in the financial services ecosystem. His strengths lie in positioning his clients for success and differentiation by conceptualizing and implementing creative, successful PR campaigns poised for feature media coverage and increased awareness with consumer and industry audiences alike.

With extensive experience cultivating and fostering many one-on-one personal relationships with many top-tier financial, business, consumer, and broadcast media personalities, Jimmy discusses the secrets of public relations, how public relations can be integrated into a marketing plan, and how StreetCred develops the most impactful story at the right time.

Key Takeaways

[02:02] - What drew Jimmy to the public relation industry?
[06:12] - How StreetCred was created.
[09:56] - How public relations can fit into a marketing plan.
[12:49] - The right time for advisors to consider PR services.
[15:20] - What makes StreetCred unique among PR firms?
[18:54] - How StreetCred creates the most impactful story at the right time.
[27:23] - Jimmy's upcoming conference appearances.

Quotes

[10:23] - "If you look at the two parallels of marketing and PR, marketing is when every company will say what they want about them. And it's up to the consumer to sift through and decide what might be over-the-top marketing, what is true, and what potential promises are just too good to be true. The PR side is where you earn credibility via media. So, PR should come after a marketing program has been launched and is gaining momentum." ~ Jimmy Moock

[15:08] - "Media coverage can easily be inserted into marketing campaigns to help support what a company tries to say about itself via its marketing efforts. And that's how marketing and PR work best hand in hand." ~ Jimmy Moock

[16:56] - "We know we are the best at PR. So, we will lean into that and focus on our strengths, not try to pretend to be a digital marketer and not try to upsell social media campaigns." ~ Jimmy Moock

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0858-OAT-3/27/2023

The Principles of Highly Effective Marketing with Robert Sofia

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 18 Apr 2023 07:00:00 +0000

Being a successful financial advisor is about more than just having a deep understanding of the market and investment strategies. It also involves establishing and nurturing relationships with clients to build trust and credibility.

In this episode, George and Ryan talk with Robert Sofia, Co-Founder, Chairman, and CEO of Snappy Kraken. In his role, Robert oversees Snappy Kraken's overall strategic direction. During the past decade, he has supported thousands of companies across the spectrum of financial services, including solo advisers, ensembles, family offices, broker-dealers, custodians, TAMPs, insurance companies, and others.

With over 18 years of helping financial companies manage their marketing, Robert talks with Ryan and George about his expertise in marketing and prospecting for financial advisors. He shares real-world examples of how marketing principles are effectively applied and sheds some light on the partnership between Redtail and Snappy Kraken called Redtail Campaigns.

Key Takeaways

[01:02] - How Snappy Kraken got its start.
[03:36] - Roberts' advice for advisors looking for marketing programs.
[05:59] - Marketing in its truest sense.
[08:36] - A real-world example of how a marketing principle is effectively applied.
[11:23] - How advisors can put themselves before their target market.
[15:58] - How Snappy Kraken delivers results to clients.
[20:50] - What sets the Jolt Conference apart from other conferences.
[24:33] - How Snappy Kraken integration enhanced Redtail Campaigns.
[27:12] - The good and bad sides of augmented intelligence.
[30:16] - How Snappy Kraken fits into Orion's Redtail Campaigns.
[32:02] - Robert's thoughts on current fintech, marketing, and wealth trends.

Quotes

[04:29] - "There are many ways to market, but if you're not consistent, it won't work. If it's not strategic, it won't work. If it's not high quality, it won't work. It may work a bit on some level somewhere, but the advisors who catch all three of those things right keep growing and growing." ~ Robert Sofia

[05:59] - "Most people think of marketing as leads, creating growth, or driving opportunities. And marketing is great for all those things, but marketing is really just relationship building at scale done properly." ~ Robert Sofia

[10:15] - "If you start making sure your brand is visible, showing up where the ideal client persona is having a positive emotional experience and you connect your brand with positive emotional experiences, that makes people like you. It makes them want to do business with you." ~ Robert Sofia

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0816-OAT-3/20/2023

A Digital Account Opening Solution with Megan Hausmann and McAllister Green

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 4 Apr 2023 07:00:00 +0000

As the financial sector enters a period of innovation and disruption, new trends and technologies emerge to meet the customer's changing needs. With more consumers turning to digital platforms for their financial needs, fintech companies aim to differentiate themselves by speeding up the account opening process. By removing barriers to entry and making it easier for consumers to start investing, saving, or managing their finances, fintech firms are democratizing access to financial services and empowering individuals to take control of their financial futures.

In this episode, George and Ryan talk with Megan Hausmann, Director of Advisory Success, and McAllister Green, Sales Director at Apex Fintech Solutions. Megan’s 15+ year career in financial services began with 12 years in talent consulting and business development for a boutique recruiting firm in San Diego, CA. At Apex Fintech Solutions, Megan supports the growth of the newly minted segment (Apex Advisor Solutions). McAllister previously served as Vice President of Private Client Advisor at JP Morgan Chase Bank and Strategic Relationship Manager at TD Ameritrade Institutional, managing 120+ Registered Investment Advisory clients with over $14.2 billion in AUM.

On a special live episode from the Orion Ascent Conference, Megan and McAllister talk with George and Ryan about Fintech trends in 2023, the importance of the advisor experience, and how Apex's partnership has streamlined the account opening process to less than five minutes.

Key Takeaways

[01:12] - The role Megan and McAllister play at Apex Fintech Solutions.
[05:07] - What sets Apex apart from other financial firms.
[07:08] - What the Apex onboarding process looks like.
[08:45] - How Apex positions itself in the financial market.
[12:08] - The NIGO rate at Apex.
[15:08] - What Apex's staffing looks like.
[17:49] - What McAllister finds interesting about the Orion Ascent Conference.
[22:33] - Advisors' experiences with Apex's digital account opening.

Quotes

[09:15] - "When I got to Apex, I realized we'd benefited almost two and a half decades with zero marketing. It's a great place to be when you have to do no marketing, and you do well. So all the FinTech conferences we go to, everybody knows who we are." ~ McAllister Green

[10:57] - "We don't have many of the cumbersome things that other custodians have as far as maintaining a retail business and what we're doing to serve advisors on a day-to-day basis. Our size is our strength, and our partnership with Orion is a key example." ~ Megan Hausmann

[12:43] - "When you're going through a digital experience, it's resolving the NIGOs as you go through it." ~ Megan Hausmann

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0679-OAT-3/7/2023

Helping Advisors Scale and Customize Their Businesses with Penny Phillips

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 21 Mar 2023 07:00:00 +0000

The financial advisory industry is transforming significantly as advisors increasingly recognize their enterprise value. As a result, many advisors are seeking greater independence by moving away from captive organizations and building their own RIA firms. This shift towards independence allows advisors to align their business with their client's needs, leverage innovative technologies, and gain greater control over their operations.

In this episode, George and Ryan talk with Penny Phillips, Co-Founder and President of Journey Strategic Wealth. Penny has spent most of her career coaching and consulting financial advisors and institutions. Before founding Journey, Penny founded Thrivos Consulting, a practice management coaching company. She also worked in various leadership positions across the financial services industry and has authored multiple practice management training programs focused on helping financial advisors prepare for the next generation of wealth holders.

Dedicated to helping advisors who want independence and full-fledged practice management support, Penny talks to Ryan and George about why she founded Journey Strategic Wealth, her commitment to empowering advisors through effective practice management, and why advisors are moving away from captive organizations.

Key Takeaways

[01:20] - What motivated Penny to launch Journey Strategic Wealth.
[05:56] - How Penny helps advisors sell their services while working with clients.
[11:14] - Why technology is not the differentiator in financial services.
[16:14] - What it means for financial firms to audit their technology.
[17:55] - Why advisors are moving away from captive organizations.
[24:30] - The best thing advisors can do now.

Quotes

[02:05] - "Advisors are starting to recognize that they have enterprise value. So, the consulting shifted to helping folks leave whatever firm they were at, whether it was a broker-dealer, wirehouse, or insurance broker-dealer, and launch an RIA or build their own firm." ~ Penny Phillips

[11:28] - "Technology's not a differentiator. Our differentiator is how we create the capacity for advisors to be their true and best selves." ~ Penny Phillips

[23:14] - "Our responsibility as professionals in this business is to educate the clients and investors about RIA, what is a fiduciary standard, and what does wealth management really mean? It's not just investment management." ~ Penny Phillips

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0677-OAT-3/7/2023

Creating the Next Generation of Advisor Platforms with Jud Mackrill

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 7 Mar 2023 08:00:00 +0000

Technology plays an important role in every industry, and financial services are no exception. With the growing demand for real-time data, personalized investment recommendations, and streamlined workflows, it's becoming increasingly important to have a robust and comprehensive platform that can efficiently manage and deliver the services clients need.

In this episode, Ryan and George talk with Jud Mackrill, Co-Founder of Milemarker, General Partner at Mammoth, and Advisory Board Member for LifeYield. Jud was introduced to financial services when he began working at Orion in 2004, where he served in several roles, including leading technology implementation. Through these roles, he gained insight into the advisor and the client's pain points. Today, Jud is well versed in helping companies dramatically increase value with his portfolio of experience and is passionate about modernizing independent wealth management and helping make private investment more accessible and transparent throughout the fast-growing Registered Investment Advisory (RIA) channel.

Having a goal of helping advisory firms become more valuable and impactful, Jud talks to Ryan and George about his multifaceted tenure in the financial services industry and how his unique skills and experience shape his perspective on the industry going forward. Also, he speaks about how Milemarker powers advisory firms, his approach to addressing the challenges faced by most advisory firms, and what it takes for advisors to build a massive advisory platform.

Key Takeaways

[00:59] - Jud's journey into financial services and how he got to where he is today.
[06:41] - How Milemarker powers advisory platforms.
[09:07]- The type of clients Milemarker works with.
[12:12] - Jud's approach to addressing the challenges most advisory firms face.
[13:47] - How Milemarker engages with other portfolio management stakeholders.
[14:28] - How data streaming is transforming financial services.
[18:17] - The applications of data streaming in general.
[20:41] - Why businesses should invest in data infrastructure.
[22:38] - What it takes for advisors to build a massive advisory platform.
[25:07] - What inspired Jud to partner with Mammoth.
[29:41] - How Mammoth Health & Tech Fund 1 works.
[34:16] - What advisors can gain from conferences like Orion Ascent.

Quotes

[04:50] - "My goal is to help make advisory firms more valuable and impactful in this industry, from streamlining their technology and controlling their data integrations and workflows to accessing unique investments they already want and modernizing their communication and brand building." ~ Jud Mackrill

[10:52] - "Every advisory firm is like a snowflake. They're different but have many of the same common denominators. They ultimately want to manifest uniquely, and they want to differentiate." ~ Jud Mackrill

[13:04] - "What are the three most important things a client needs to know from their financial advisor whenever they think of them or whenever they think of their life? And if we can simplify that, we can deliver something truly excellent. And that's transformational to these businesses." ~ Jud Mackrill

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0577-OAT-2/22/2023

How Data Drives Better Business with Kyle Van Pelt

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 21 Feb 2023 08:00:00 +0000

As financial services become more technology-driven, the role of data in providing a seamless advisor-client experience has become more important. From initial engagement to the ongoing relationship, every stage of the journey is critical to the success of the advisor and the financial institution. However, with data being spread across multiple systems and sources, how can advisors access the information they need at the right time?

In this episode, Ryan and George talk with Kyle Van Pelt, CEO of Milemarker. Prior to his role, Kyle was the Executive VP for Sales at Skience, a Solutions Manager at SS&C Advent, and the VP of Partnerships at Riskalyze. His wealth of knowledge in the financial services industry and his passion for technology made him the right leader to take Milemarker into its next era of growth and development.

Focused on building an organization where people can thrive, Kyle speaks to Ryan and George about why clean data plays a crucial role in financial services, how data drives better business, and what impact clean and connected data has on the overall financial services industry.

Key Takeaways

[01:27] - A look at Kyle's journey to becoming Milemarker's CEO.
[05:17] - Why clean data plays a crucial role in financial services.
[06:46] - How Milemarker serves its clients.
[11:53] - The importance of having the right data model in financial services.
[14:33] - What companies are looking for in executive dashboards.
[17:27] - How increasing data accessibility will result in millions of additional net income.
[21:35] - The impact of data integration on the overall financial services industry.
[29:46] - One of the biggest pain points in the financial market.
[32:32] - How financial services have struggled with data integration for so long.
[35:57] - How Orion works with enterprise firms with multiple advisors and accounts.
[40:25] - The biggest driver of technology adoption.
[42:39] - How the Orion fiduciary framework works.

Quotes

[04:58] - "Financial advisors are honorable and noble in many ways, and they help people achieve goals and success. And I love helping them build things that make their lives better, more efficient, and easier." ~ Kyle Van Pelt

[06:05] - "Data is like the oxygen for software. Clean data for your firm means you can have clean data to serve your advisors, and advisors can have clean data to serve their clients." ~ Kyle Van Pelt

[35:20] - "Everybody uses performance reporting and portfolio management solutions. They all use CRM, and they're all trying to do the planning. What differentiates those firms is the advisors themselves and the processes." ~ Kyle Van Pelt

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0107-OAT-1/17/2023

Redefining Marketing Strategies for Financial Services with Kelly Waltrich

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 7 Feb 2023 08:00:00 +0000

Marketing for financial services has come a long way, with new technologies and changing consumer preferences driving the industry to evolve and adapt. However, as the financial landscape continues to shift and new challenges arise, it's becoming clear that traditional marketing strategies are no longer enough to reach and engage consumers.

In this episode, Ryan and George talk with Kelly Waltrich, CEO and Co-Founder of Intention.ly. For over 15 years, Kelly has been championing the role of marketing in the financial services industry. As former Chief Marketing Officer at eMoney Advisor and Orion Advisor Solutions, she proved time and again that there is no better driver of an organization's growth and overall success than a well-run marketing and communications team.

A brand builder and champion for modern marketing, Kelly talks with Ryan and George about the marketing mistakes financial services make, what it takes to achieve great marketing results, and how she helps advisors build unmatched marketing strategies and brand visibility.

Key Takeaways

[02:25] - Kelly's career path and how she got into marketing.
[05:30] - What Kelly learned from working with Orion Advisor Solutions.
[07:41] - What financial services do wrong when it comes to marketing.
[10:14] - How Intention.ly makes a difference in the financial services industry.
[15:17] - Why recruitment marketing is becoming more popular among larger firms.
[21:06] - How Intention.ly helps advisors stay relevant at the right time.
[25:40] - Why fintech falls short of what's happening in the industry.
[28:59] - Kelly's wealth management outlook for 2023.
[30:40] - Advice Kelly gives to marketers.
[33:57] - What it takes to achieve great marketing results.
[39:04]- Kelly's final thoughts on effective marketing strategies.

Quotes

[13:05] - "We can only be successful in marketing if the sales side is rocking. We could do as much marketing as we want. But if we don't tie it to a phenomenal sales process and revenue, it's a useless exercise." ~ Kelly Waltrich

[29:50] - "If you could spend all the time, money, and resources building your audience to tell them what you want when you want to and utilize that audience for cross-sale and upsell, you will be a massively more powerful company." ~ Kelly Waltrich

[31:08] - "Own your audience and make sure that it's the right one." ~ Kelly Waltrich

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0080-OAT-1/12/2023

Unlocking the Power of Payroll with Hussain Zaidi

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 24 Jan 2023 08:00:00 +0000

Living paycheck to paycheck makes it hard for people to save money or pay off debt. The high cost of living, combined with increasing amounts of student loans and credit card debt, has made things even more difficult. While debt is a reality for many people, it doesn't have to be a life sentence. There are ways to manage debt and even start saving for the future.

In this episode, George and Ryan are joined by Hussain Zaidi, CEO and Founder of Budge. Hussain is a serial entrepreneur with over 20 years of experience in wealth management and fintech. Frustrated with the inability to offer the same quality service to his clients who had little investable assets, Hussain launched Advizr with the mission to "turbo-tax" the financial planning process for underserved clients. The acquisition of Advizr by Orion Advisor Services allows Hussain to build a financial services experience for 65 million households living paycheck to paycheck.

Specializing in comprehensive financial planning for the mass-affluent client, Hussain talks with George and Ryan about how Budge helps employees manage debt and savings directly from their paycheck, how Budge will provide services in the future, and why there’s a need to create a framework for paycheck allocation.

Key Takeaways

[01:00] - Hussain’s career history and how Budge came about.
[03:24] - The concept behind the foundation of Budge.
[07:05] - How Budge adapts to the needs of their clients.
[08:42] - What the worker's experience looks like using Budge.
[10:53] - How Budge will provide services in the future.
[14:11] - The need for a standardized framework for paycheck allocation.
[18:17] - What Budge can do for advisors.
[21:30] - How big asset management firms fail to integrate paycheck management.

Quotes

[04:25] - "When you look at the majority of the country, they don't have investments. There's a huge trillion-dollar asset management industry that doesn't know how to solve the issues for people who don't have assets to manage." ~ Hussain Zaidi

[11:42] - "In the future, we can send money to bill payments. We can send money to your investment account or your favorite charity. You can imagine Budge becoming the primary place where people make money decisions before it even gets to their Chase account." ~ Hussain Zaidi

[14:11] - "When you think about paycheck allocation, everybody gets a 50/30/20 rule. It is so generic. This provides an incredible opportunity for research and developing systems." ~ Hussain Zaidi

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0082-OAT-1/12/2023

Harmonizing People, Culture, and Technology with Brian McLaughlin

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 10 Jan 2023 08:00:00 +0000

The integration of Redtail's industry-leading, next-generation CRM technology with Orion's open architecture wealthtech platform can serve as the foundation for advisors' tech stack via an end-to-end, seamlessly integrated platform built around a CRM hub. They aim to solve some of the advisors' tech integration challenges by bringing together the necessary technology pieces to succeed.

In this episode, George and Ryan talk with Brian McLaughlin, President of Orion Advisor Technology. Before Orion's acquisition in June 2022, Brian was the CEO and Co-Founder of Redtail Technology. He worked closely with advisors, broker-dealers, and industry partners for nearly two decades. Through innovation and cooperation, Brian's touchstone has always been to make the industry a better place for those who depend upon it.

As President of Orion Advisor Technology, Brian talks with George and Ryan about his goal for the company, among his many projects for Orion, and how Redtail and Orion integrate technology to drive growth for advisors and clients.

Key Takeaways

[01:37] - Brian's goal as the President of Orion Advisor Technology.
[05:59] - Brian's many projects for Orion.
[08:37] - How Brian plans to eliminate redundant data across the company's systems.
[11:23] - A look at how Redtail and Orion integrate technology.
[17:53] - How Redtail Campaigns can help clients grow.
[21:15] - The integration of behavioral principles across platforms.
[26:26] - What the technology leadership team looks like.
[31:49] - How Redtail Speak works.

Quotes

[02:05] - "We're solving and trying to harmonize the people, the culture, and the technology. The people make the magic happen, the culture keeps us going and energized, and the technology improves advisors' experience." ~ Brian McLaughlin

[29:55] - "When I sold Redtail, I was looking for a partnership. I was looking for somebody I could commiserate during the bad times, celebrate the wins, do it together, be uniform, and have the same values. And that's a big reason why I sold it to Orion." ~ Brian McLaughlin

[30:24] - "When you have leadership aligned from a personal and work standpoint, from values and innovation, there's no stopping us. The sky's the limit when you have that bond and connection."~ Brian McLaughlin

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2066-OAT-10/31/2022

Providing Strategic Support to Broker-Dealers and Asset Managers with Chip Kispert

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 27 Dec 2022 08:00:00 +0000

The need for strategic support is critical for broker-dealers and asset managers. In particular, the competitive pressures of the changing market landscape, digital transformation, and the need to continuously meet clients' evolving needs require an ongoing and robust dialogue between service providers and their clients.

In this episode, George and Ryan talk with Chip Kispert, Managing Partner at Beacon Strategies. Chip is a 20-year veteran of the broker-dealer and asset management marketplace. Having founded Beacon Strategies in 2006, Chip established the firm as an independent thought-leadership vessel providing research, consulting, and forums for its clients.

As an expert in the broker-dealer and advisor industries, Chip talks with George and Ryan about the value broker-dealers bring to wealth management, the innovation Chips sees among broker-dealers, and why succession planning is important.

Key Takeaways

[02:08] - The reason Chip founded Beacon Strategies and The Beacon Roundtables.
[06:30] - How broker-dealers build their own RIAs.
[09:30] - How Chip defines relevance in the enterprise wealth space.
[14:32] - The value broker-dealers bring to wealth management.
[16:09] - Among the themes discussed at The Beacon Roundtables.
[17:19] - The innovation Chips sees among broker-dealers.
[21:48] - One of the biggest barriers to opening an account.
[26:47] - Why succession planning is important.
[29:25] - How technology helps firms ensure their advisors have succession plans.
[32:25] - Why broker-dealers should invest in tools and strategies.

Quotes

[04:45] - "We are at our roots. We're not going down on the surface level. We have our hands in the dirt with the problems our enterprise wealth firms are wrestling with daily." ~ Chip Kispert

[21:36] - "It's fun to watch some of this innovation. And for many of the broker-dealers and the RIAs, they're going to have to adapt, and they're going to have to embrace change." ~ Chip Kispert

[28:46] - "Beneficiaries take over 70% of their inheritances and move them to other advisors. Why aren't we better preparing those beneficiaries and children and getting them into the mix as part of that succession planning piece of the puzzle?" ~ Chip Kispert

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1945-OAT-10/17/2022

Bringing the Best Technology and Solutions to Advisors with Joel Bruckenstein

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 13 Dec 2022 08:00:00 +0000

With the financial services industry going through a digital transformation, it's becoming increasingly difficult for smaller firms to keep up with the latest technology and practice management tools. As a result, they are struggling to keep up with the pace of change or need more resources or expertise in-house to keep up with the latest developments. What can financial professionals do to meet new challenges in the digital age, especially regarding technology and delivering high-quality services?

In this episode, Ryan and George talk with Joel Bruckenstein, President of T3 Technology. Joel is an expert on applied technology for financial professionals and the Publisher of Technology Tools for Today (T3). He is also the producer of the annual T3 Advisor Conference, a technology conference for independent financial advisors, and the T3 Enterprise Conference, an annual gathering of top executives from independent brokers/dealers and large RIAs.

Joel talks with Ryan and George about the trends shaping the financial services industry, what role technology plays in the acquisition and merger of financial services companies, and the emerging technologies advisors are adopting today.

Key Takeaways

[01:19] - Joel's takeaways from the 2022 T3 Conference.
[03:31] - How the merging of large financial firms affects the financial services industry.
[07:08] - What the T3 conference will be like in 2023.
[08:31] - The biggest mistakes firms make when it comes to technology.
[11:28] - The most likely reason why advisors contact Joel.
[13:34] - Among the biggest trends large firms will look for in the future.
[15:34] - The role technology plays in both the acquiree and the acquirer.
[20:29] - Some of the emerging technologies advisors are adopting today.
[25:47] - Survey on adoption, market penetration, and risk tolerance for 2023.
[31:01] - The expected release date of Joel's survey results.

Quotes

[09:04] - "There are two big mistakes that firms make. One is that they don't think holistically about their tech stack. And the other is they get stuck in whatever they've done in the past." ~ Joel Bruckenstein

[13:54] - "With interest rates going up and already pretty high, it changes the math on some of the acquisitions. Given the current atmosphere, some firms hoping to be acquired may have unrealistic numbers about their worth." ~ Joel Bruckenstein

[26:08] - "Advisors spend more time thinking about risk after the horses have left the barn than when everything's going well and when they should be worrying about where the next big risk is coming from." ~ Joel Bruckenstein

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1946-OAT-10/17/2022

ESG: The GPS of Investing with Jeff Gitterman

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 29 Nov 2022 08:00:00 +0000

ESG investing has become one of the most popular and fastest-growing areas in the financial world, with more and more investors looking to put their money into companies that align with their values. Despite its popularity, there still needs to be more clarity about what ESG investing is and how it works.

In this episode, Ryan and George are joined by Jeff Gitterman, CEO and Partner at Gitterman Wealth Management. Jeff has over 30 years of experience as a financial advisor, primarily focusing on high-net-worth individuals and higher education professionals. He is a widely recognized leader in the ESG (Environmental, Social, and Governance) and sustainable investing field and the creator of SMART (Sustainability Metrics Applied to Risk Tolerance)® Investing Solutions.

Noted as an "ESG expert" by Financial Advisor magazine, Jeff talks with Ryan and George about ESG investing in the legislative process, how a divided Congress could impact the future of sustainable impact investing, and which emerging companies are most interested in ESG investments.

Key Takeaways

[01:32] - The key role Jeff plays in the wealth and asset management industry.
[03:13] - Why ESG is the GPS of investing.
[06:33] - ESG as a product and ESG as a process.
[09:57] - FTX's ESG controversy.
[13:32] - The quantitative and qualitative metrics behind an investment.
[15:07] - What everyone needs to know about ESG.
[20:16] - What the future holds for ESG in a divided Congress.
[26:14] - Emerging companies that will respond to ESG investing.
[29:01] - How typical investors can participate in ESG investing.
[33:42] - What it's like on the New York Stock Exchange currently.

Quotes

[05:27] - "ESG does not tell you what to buy or sell. It's just data." ~ Jeff Gitterman

[15:48] - "ESG is not thematic, and it's not values-driven in any way. That has to be made clear to everyone. ESG is just table stakes for any asset manager doing due diligence on the companies they are investing in, and it has nothing to do with stock selection around sectors or themes." ~ Jeff Gitterman

[26:49] - "The physical environment is, unfortunately, changing more rapidly than people predicted. But at the same time, technology is evolving much quicker than people predicted." ~ Jeff Gitterman

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2266-OAT-11/22/2022

Bringing Humanity Back to In-Person Networking with Matt Middleton

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 15 Nov 2022 08:00:00 +0000

The financial services industry has historically relied on in-person events to drive revenue, but the global pandemic forced professionals to rethink their approach to networking. While the in-person conference is fundamental to building a business, it can also feel transactional, overly formal, and awkward.

In this episode, Ryan Donovan and George Svagera speak with Matt Middleton, Chief Executive Officer at Advisor Circle, about modernizing the financial services industry with experiential events, such as the Future Proof festival and the Exchange ETF conference. Matt’s creative approach to networking in a post-pandemic world leads to genuine conversations that build stronger relationships, both personally and professionally.

Matt talks to George and Ryan about the successes and challenges of hosting Advisor Circle’s Future Proof event, the world’s first wealth festival bringing vibrancy, humanity, and culture to the traditional networking environment. Advisor Circle revolutionizes an industry rooted in routine and targets financial professionals looking to learn, grow, and adapt to change.

Key Takeaways

[01:49] - The uncertain fate of live events in a post-pandemic world.
[04:04] - Matt’s creative approach to revamping the events industry.
[06:18] - The history behind the world’s first wealth festival.
[10:24] - How personal interests can spark genuine professional connections.
[12:55] - The challenges of building an inclusive conference environment.
[14:49] - The importance of uplifting emerging industry voices.
[16:23] - Quire Consulting’s role in improving Advisor Circle’s event.
[24:25] - Successes and lessons learned in the Future Proof festival.
[29:26] - Misconceptions about professional conferences.
[33:10] - Conference details for 2023.

Quotes

[11:02] - “In the traditional events space, it’s already ingrained in us they’re always going to try to sell me something versus starting connection on the human level. We all have shared interests or hobbies. We’re all connected. What is it about you and I that make us want to know each other? And then we can get business done after.” ~ Matt Middleton

[29:26] - “It could be a professional conference, but we can actually be people. We can talk the way we talk to our friends and family, we can dress the way we do on weekends. And guess what? We’re still smart, we can still conduct business.” ~ Matt Middleton

[30:45] - “As I started to evolve over the last several years, I started to say my uniqueness gives me a different perspective on this industry. We need to be more of ourselves.” ~ Matt Middleton

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1880-OAT-10/10/2020

Integrating Behavioral Finance and Wealthtech Solutions with Daniel Crosby

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 1 Nov 2022 07:00:00 +0000

Advisor-client relationships are multifaceted, influenced by various factors ranging from market conditions to the client’s circumstances. The ability to provide holistic financial advice requires an understanding of psychological influences that affect decision-making.

In this episode, George and Ryan talk with Daniel Crosby, Ph.D., Chief Behavioral Officer at Orion Advisor Solutions. Daniel is a psychologist and behavioral finance expert who helps organizations understand the intersection of the mind and markets. He co-authored a New York Times best-selling book titled, “Personal Benchmark: Integrating Behavioral Finance and Investment Management”.

Daniel talks with George and Ryan about how behavioral finance impacts advisor-client relationships, why behavioral finance will be the next big thing in financial planning, and what people look for in a financial advisor.

Key Takeaways

[02:34] - How behavioral finance impacts advisor-client relationships.
[05:08] - What Orion's Protect Live Dream is all about.
[09:54] - The River Jordan effect in financial planning.
[15:53] - Why it's better to ask about values before goals.
[17:16] - Why behavioral finance will be the next big thing in financial planning.
[20:08] - Some of the exciting new projects Daniel is working on for Orion.
[23:35] - What people look for in a financial advisor.
[28:26] - Why clients fire their advisors.
[29:55] - How Daniel helps clients apply behavioral finance to their businesses.
[32:02] - Daniel's key takeaways from the Fuse Conference.
[37:50] - Daniel’s upcoming events.

Quotes

[03:11] - "People who work with an advisor tend to do better financially. And psychologically, they are happier, have better marital communication, have higher levels of resilience, and are more prepared for an emergency. People with a long-term relationship with an advisor had 2.7 times the wealth of their same-salary peers who were DIY investors." ~ Daniel Crosby

[19:26] - "Behavioral finance lets you be more of who you are and connect with your clients in a way that's truly differentiating and always will be." ~ Daniel Crosby

[24:46] - "The number one predictor of whether or not a client follows through on their advisor's advice is whether or not they like them." ~ Daniel Crosby

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1835-OAT-10/3/2022

The Fuse Show Is Back!

garegantuan@gmail.com (Orion Advisor Technology) — Thu, 6 Oct 2022 03:06:01 +0000

The Fuse Show is back! In each episode, Ryan Donovan and George Svagera will bring you insightful and entertaining dialogue from some of the greatest thought leaders in the industry. They will also dig into the specifics of how you can implement the best solutions, workflows, and processes into your business.

A lot has changed and there’s a lot to talk about. Our first episode will be dropping soon. Subscribe now, wherever you listen to podcasts. Learn more at orion.com.

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The Fuse Show | Episode 19: Raj Udeshi & Praveen Ghanta go under the hood on portfolio stress-testing, risk analysis & business intelligence

garegantuan@gmail.com (Orion Advisor Technology) — Mon, 5 Apr 2021 17:49:08 +0000

Raj Udeshi & Praveen Ghanta go under the hood on portfolio stress-testing, risk analysis & business intelligence.

1140-OAS-04/05/2021

The Fuse Show | Episode 18: Tim Bello on what's driving the change in the RIA M&A landscape & how wealthtech is evolving

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 9 Feb 2021 20:52:27 +0000

Tim Bello, managing partner at Merchant Investment Management, on what's driving the change in the RIA M&A landscape & how wealthtech is evolving.

Show notes:

0455-OAS-02/09/2021

The Fuse Show | Episode 17: Jon Dauphiné on providing pro-bono financial planning services for those in need

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 15 Dec 2020 19:17:21 +0000

The Fuse Show | Episode 17: Jon Dauphiné on providing pro-bono planning services for those in need

Donate here.

3340-OAS-12/14/2020

The Fuse Show | Episode 16: Heather Fortner on executing a sustainable & profitable path for business growth

garegantuan@gmail.com (Orion Advisor Technology) — Thu, 12 Nov 2020 14:13:31 +0000

The Fuse Show | Episode 16: Heather Fortner on executing a sustainable & profitable path for business growth

The Fuse Show | Episode 15: Brian McLaughlin on building a successful fintech partnership

garegantuan@gmail.com (Orion Advisor Technology) — Mon, 12 Oct 2020 18:28:26 +0000

The Fuse Show | Episode 15: Brian McLaughlin on building a successful fintech partnership

2590-OAS-10/12/2020

The Fuse Show | Episode 14: Daniel Crosby, Ph.D on the power of fintech & behavioral finance working together

garegantuan@gmail.com (Orion Advisor Technology) — Thu, 17 Sep 2020 15:22:49 +0000

The Fuse Show | Episode 14: Daniel Crosby, Ph.D on the power of fintech & behavioral finance working together

The Fuse Show | Episode 13: Orion's CSO Hussain Zaidi talks One Client Portal, Bringing Together Financial Planning & Investments for Advisors

garegantuan@gmail.com (Orion Advisor Technology) — Wed, 26 Aug 2020 14:07:00 +0000

The Fuse Show | Episode 13: Orion's CSO Hussain Zaidi talks One Client Portal, Bringing Together Financial Planning & Investments for Advisors

The Fuse Show | Episode 11: Sam Ushio on the importance of purpose-driven change management in a post-COVID world

garegantuan@gmail.com (Orion Advisor Technology) — Wed, 3 Jun 2020 14:34:28 +0000

The Fuse Show | Episode 11: Sam Ushio on the importance of purpose-driven change management in a post-COVID world

The Fuse Show | Episode 10: Orion's CMO Kelly Waltrich on Market*r & Adding Product, Services to Drive Growth

garegantuan@gmail.com (Orion Advisor Technology) — Fri, 17 Apr 2020 12:40:16 +0000

The Fuse Show | Episode 10: Orion's CMO Kelly Waltrich on Market*r & Adding Product, Services to Drive Growth

The Fuse Show | Episode 9: Manish Khatta on client service while working remotely

garegantuan@gmail.com (Orion Advisor Technology) — Thu, 26 Mar 2020 16:19:20 +0000

The Fuse Show | Episode 9: Manish Khatta on client service while working remotely

The Fuse Show | Episode 8: Orion's CEO Eric Clarke on a New Home Experience and Capturing Wallet Share

garegantuan@gmail.com (Orion Advisor Technology) — Fri, 6 Mar 2020 19:44:10 +0000

The Fuse Show | Episode 8: Orion's CEO Eric Clarke on a New Home Experience and Capturing Wallet Share

The Fuse Show | Episode 7: Tina Powell Talks Marketing in 2020

garegantuan@gmail.com (Orion Advisor Technology) — Thu, 20 Feb 2020 14:19:31 +0000

The Fuse Show | Episode 7: Tina Powell Talks Marketing in 2020

The Fuse Show | Episode 6: Ryan Donovan & George Svagera Talk Orion in 2020

garegantuan@gmail.com (Orion Advisor Technology) — Wed, 29 Jan 2020 19:45:06 +0000

Orion starts 2020 with a new look, a new client experience, and a faster development process to get upgrades into advisors’ hands even more quickly. Hosts Ryan Donovan and George Svagera have the details in episode 6 of The FUSE Show.

The Fuse Show | Episode 5: At The MarketCounsel Summit with Brian Hamburger

garegantuan@gmail.com (Orion Advisor Technology) — Wed, 4 Dec 2019 16:38:42 +0000

The Fuse Show | Episode 5: At The MarketCounsel Summit with Brian Hamburger

The Fuse Show | Episode 4: Schwab’s John Connor on working with Orion, what to expect at IMPACT 2019

garegantuan@gmail.com (Orion Advisor Technology) — Fri, 1 Nov 2019 21:23:33 +0000

In "The Fuse Show," co-hosts Co-hosts Ryan Donovan and George Svagera of Orion Advisor Technology, discuss the trends and headlines in the fintech industry and offer new insights for financial advisors looking to innovate beyond traditional ways of doing business, disrupt the status quo and win more business.
If you enjoyed our podcast, please rate and review us on iTunes and Google Play. And, be sure to share your thoughts for future episodes by emailing us at thefuseshow@Orion.com

The Fuse Show | Episode 2: The Reformed Broker Josh Brown, Talks Tech, Wealth/Stack Event

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 3 Sep 2019 19:08:32 +0000

The Fuse Show | Episode 2: The Reformed Broker Josh Brown, Talks Tech, Wealth/Stack Event

The Fuse Show | Episode 1: Orion + Advizr: Delivering the Next Generation of Client Experience

garegantuan@gmail.com (Orion Advisor Technology) — Tue, 23 Jul 2019 16:20:14 +0000

The future of wealth management is shifting. Learn more about why Orion + Advizr came together and how we’re empowering advisors to showcase their value, enhance their client relationships, and redefine their own client experience.
If you enjoyed our podcast, please rate and review us on iTunes and Google Play. And, be sure to share your thoughts for future episodes by emailing us at thefuseshow@Orion.com