https://simplecast.com We spend our working lives making our customers happy, but what about ourselves? This is the world's first meditation series designed specifically for Customer Success professionals. For 7 days, we will be guiding you through how you can use meditation to take care of your mind and mental health just like you take care of your customers. 2020 Catalyst Software Corporation en Fri, 11 Dec 2020 01:40:00 +0000 Wed, 16 Dec 2020 02:39:16 +0000 https://renewal-a-customer-success-meditation-series.simplecast.com https://image.simplecastcdn.com/images/67a60af0-27f2-44e4-a1fb-ca1bce0605bd/8c0aa61a-b9c7-47e2-93b9-7923639d4318/3000x3000/ctl-renewal-logo-v2.jpg?aid=rss_feed https://renewal-a-customer-success-meditation-series.simplecast.com episodic We spend our working lives making our customers happy, but what about ourselves? This is the world's first meditation series designed specifically for Customer Success professionals. For 7 days, we will be guiding you through how you can use meditation to take care of your mind and mental health just like you take care of your customers. Catalyst Software Corporation no https://feeds.simplecast.com/Myblw73d catalyst, churn, customer, customer success, customer success meditation, meditation, renewal, renewal: a customer success meditation series Catalyst Software Corporation catalyst@finessemedia.co e04d4354-8ee7-4957-96f5-51ebcd6684c6 Fri, 11 Dec 2020 01:40:00 +0000 catalyst@finessemedia.co (Catalyst Software Corporation) https://renewal-a-customer-success-meditation-series.simplecast.com/episodes/trailer-what-is-renewal-gDO3qhpf [Trailer] What is Renewal? Catalyst Software Corporation 00:01:00 We spend our working lives making our customers happy, but what about ourselves? This is the world's first meditation series designed specifically for Customer Success professionals. For 7 days, we will be guiding you through how you can use meditation to take care of your mind and mental health just like you take care of your customers. We spend our working lives making our customers happy, but what about ourselves? This is the world's first meditation series designed specifically for Customer Success professionals. For 7 days, we will be guiding you through how you can use meditation to take care of your mind and mental health just like you take care of your customers. no trailer b0aab28b-7e66-451b-bbed-141caa6b1d82 Fri, 11 Dec 2020 01:35:00 +0000 catalyst@finessemedia.co (Catalyst Software Corporation) https://renewal-a-customer-success-meditation-series.simplecast.com/episodes/day-1-posture-and-peace-jMYPesqV Day 1- Posture and Peace Catalyst Software Corporation 00:11:15 There is no wrong way to meditate. On today's meditation, we guide you through step by step how you can practice meditation in a way that's comfortable and works for you. There is no wrong way to meditate. On today's meditation, we guide you through step by step how you can practice meditation in a way that's comfortable and works for you. churn, customer success, renewal, catalyst, customer success meditation, meditation, customer, renewal: a customer success meditation series no full 1 2c74b5a0-bbc2-48e1-b989-e0b5965efa44 Fri, 11 Dec 2020 01:30:00 +0000 catalyst@finessemedia.co (Catalyst Software Corporation) https://renewal-a-customer-success-meditation-series.simplecast.com/episodes/day-2-stress-mitigation-through-visualization-7Afx5eqd Day 2- Stress Mitigation Through Visualization Catalyst Software Corporation 00:10:15 There are many tools we can use to find peace amidst a flurry of zoom calls. On today's meditation, we will be learning a powerful technique called visualization. This helps us practice mindfulness by walking through our own minds. There are many tools we can use to find peace amidst a flurry of zoom calls. On today's meditation, we will be learning a powerful technique called visualization. This helps us practice mindfulness by walking through our own minds. churn, customer success, renewal, catalyst, customer success meditation, meditation, customer, renewal: a customer success meditation series no full 2 d58c40a2-28b2-48cb-a0dc-be8c8f316627 Fri, 11 Dec 2020 01:25:00 +0000 catalyst@finessemedia.co (Catalyst Software Corporation) https://renewal-a-customer-success-meditation-series.simplecast.com/episodes/day-3-finding-positivity-_hl8A_wP Day 3- Finding Positivity Catalyst Software Corporation 00:11:07 There will always be days where things don't go our way as Customer Success professionals. On today's meditation, we will explore how to find positivity in any situation. There will always be days where things don't go our way as Customer Success professionals. On today's meditation, we will explore how to find positivity in any situation. churn, customer success, renewal, catalyst, customer success meditation, meditation, customer, renewal: a customer success meditation series no full 3 32cb98d5-b4e0-42f3-a672-ea6b49151a2e Fri, 11 Dec 2020 01:20:00 +0000 catalyst@finessemedia.co (Catalyst Software Corporation) https://renewal-a-customer-success-meditation-series.simplecast.com/episodes/day-4-imagination-vacation-y_bCtQN1 Day 4- Imagination Vacation Catalyst Software Corporation 00:10:09 While we might be stuck where we live and only see the outside world through zoom calls, we can still have a vacation in our minds! On today's episode, we have another visualization to help you escape the stresses of Customer Success. While we might be stuck where we live and only see the outside world through zoom calls, we can still have a vacation in our minds! On today's episode, we have another visualization to help you escape the stresses of Customer Success. churn, customer success, renewal, catalyst, customer success meditation, meditation, customer, renewal: a customer success meditation series no full 4 85298926-1c31-4bea-ab13-6111e58c5f47 Fri, 11 Dec 2020 01:15:00 +0000 catalyst@finessemedia.co (Catalyst Software Corporation) https://renewal-a-customer-success-meditation-series.simplecast.com/episodes/day-5-improving-relationships-srCpcTar Day 5- Improving Relationships Catalyst Software Corporation 00:12:51 We may not always see eye to eye with our customers, and some customer situations can be particularly challenging. On today's episode, we look at a meditation to help us not only improve our customer relationships but any relationships we have in our life. We may not always see eye to eye with our customers, and some customer situations can be particularly challenging. On today's episode, we look at a meditation to help us not only improve our customer relationships but any relationships we have in our life. churn, customer success, renewal, catalyst, customer success meditation, meditation, customer, renewal: a customer success meditation series no full 5 40c0a247-a570-4e36-8f42-1bce33be7268 Fri, 11 Dec 2020 01:10:00 +0000 catalyst@finessemedia.co (Catalyst Software Corporation) https://renewal-a-customer-success-meditation-series.simplecast.com/episodes/day-6-dealing-with-challenging-customers-kJy86pkE Day 6- Dealing With Challenging Customers Catalyst Software Corporation 00:10:09 Sometimes our customers (as much as we love them) take our their frustrations on us. On today's meditation, we explore a method that can help us calm and heal after those experiences. We will also learn how we can better react, communicate and resolve issues when they occur. Sometimes our customers (as much as we love them) take our their frustrations on us. On today's meditation, we explore a method that can help us calm and heal after those experiences. We will also learn how we can better react, communicate and resolve issues when they occur. churn, customer success, renewal, catalyst, customer success meditation, meditation, customer, renewal: a customer success meditation series no full 6 acf93a92-b828-42cb-840b-65b35e7e9469 Fri, 11 Dec 2020 01:05:00 +0000 catalyst@finessemedia.co (Catalyst Software Corporation) https://renewal-a-customer-success-meditation-series.simplecast.com/episodes/day-7-focusing-on-healing-u8oCvRji Day 7- Focusing on Healing Catalyst Software Corporation 00:09:15 Congratulations, you have made it to our final meditation in the series! On today's meditation, we will look at where we have been feeling the most stress and how we can begin to heal. Congratulations, you have made it to our final meditation in the series! On today's meditation, we will look at where we have been feeling the most stress and how we can begin to heal. churn, customer success, renewal, catalyst, customer success meditation, meditation, customer, renewal: a customer success meditation series no full 7 679538f4-529d-4a16-a0a1-c005c8eca454 Fri, 11 Dec 2020 01:00:00 +0000 catalyst@finessemedia.co (Catalyst Software Corporation) https://renewal-a-customer-success-meditation-series.simplecast.com/episodes/bonus-breathing-exercise-for-dealing-with-a-frustrated-customer-L9ivzZxk [Bonus] Breathing Exercise for Dealing With a Frustrated Customer Catalyst Software Corporation 00:01:55 When you have to deal with a frustrated customer, turn to this brief exercise to calm your body and mind. When you have to deal with a frustrated customer, turn to this brief exercise to calm your body and mind. churn, customer success, renewal, catalyst, customer success meditation, meditation, customer, renewal: a customer success meditation series no bonus 8d8a5c2b-5e7c-4094-aa02-c5a9fd6ebcbe Fri, 11 Dec 2020 00:55:00 +0000 catalyst@finessemedia.co (Catalyst Software Corporation) https://renewal-a-customer-success-meditation-series.simplecast.com/episodes/bonus-breathing-exercise-for-when-a-situation-is-out-of-your-control-3MjjYpYA [Bonus] Breathing Exercise for When a Situation Is Out of Your Control Catalyst Software Corporation 00:01:49 It can be difficult to stay calm when things get out of hand. Use this brief exercise to center yourself when dealing with factors outside of your control. It can be difficult to stay calm when things get out of hand. Use this brief exercise to center yourself when dealing with factors outside of your control. churn, customer success, renewal, catalyst, customer success meditation, meditation, customer, renewal: a customer success meditation series no bonus 5f61bd4d-b340-4fde-a39b-119d10d0f10b Fri, 11 Dec 2020 00:50:00 +0000 catalyst@finessemedia.co (Catalyst Software Corporation) https://renewal-a-customer-success-meditation-series.simplecast.com/episodes/bonus-breathing-exercise-for-when-you-feel-like-theres-not-enough-time-to-get-things-done-fEtMRPd2 [Bonus] Breathing Exercise for When You Feel Like There’s Not Enough Time to Get Things Done Catalyst Software Corporation 00:01:37 In Customer Success, you have to wear a lot of hats! With everything you do for your customers, it can often feel like you don't have enough hours in the day to get it all done. Turn to this brief exercise to help resolve your anxiety. In Customer Success, you have to wear a lot of hats! With everything you do for your customers, it can often feel like you don't have enough hours in the day to get it all done. Turn to this brief exercise to help resolve your anxiety. no bonus