Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Jay Gates
Managing Director, Gallagher National Restaurant Practice
20+ years in insurance, former Applebee’s risk leader, RIMS committee member, and Kids Chance Nebraska board member.

What We Cover

• Jay’s unexpected path into risk and insurance
• Lessons learned investigating EEOC claims early in his career
• Leadership principles developed while managing large claims teams
• Building a full ERM program for 165+ Applebee’s locations
• The most surprising and severe claims in restaurant operations
• How Gallagher reduces the total cost of risk for restaurant clients
• Innovative approaches including captives and proprietary analytics
• Underestimated risks: cyber breaches + product recalls
• The growing impact of AI on restaurant ops and risk
• Privacy + liability concerns tied to AI adoption
• The future of restaurant risk management over the next decade

Key Takeaways

• Restaurant risks are broader than most expect. From contaminated produce to liquor liability fatalities, claims can escalate fast.
• Cyber and product recall coverages are essential, despite being commonly undervalued.
• AI will reshape restaurant risk—from customer service to operations tracking—creating both efficiencies and new exposures.
• Gallagher’s differentiator is proactive service, deep data analysis, and tailoring insurance strategy to each client's risk tolerance.
• Risk leaders benefit from diverse career experiences, which Jay draws on daily.

Resources & Links

• Learn more about the Restaurant Risk Professional (RRP) certification:
  riskeducation.org/restaurant-RiskPro
• Explore additional Alliance Insights episodes at riskeducation.org

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

• What inspired Chris Bunbury’s career in environmental risk
• How pollutants are defined beyond chemicals
• Why most businesses unknowingly self‑insure environmental exposures
• The limitations of CGL policies & hidden pollution exclusions
• Environmental Impairment Liability (EIL) vs. Contractors Pollution Liability (CPL)
• Real‑world examples of unexpected pollution claims
• The role and value of an Environmental Strategist
• How environmental stewardship creates competitive advantage
• Preview of future episodes: PFAS, stormwater, brownfields, due diligence & more

Resources Mentioned:

• Environmental Risk Managers, Inc. — ermi.us
• Environmental Strategist Certification — https://www.riskeducation.org/environmental-strategist/

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

He discusses how early exposure to breakthrough tools shaped his understanding of digital transformation, why AI is accelerating faster than any previous change in workplace technology, and how professionals can adapt without fear. Dan explains the real impact of AI on today’s workforce—why it takes away repetitive tasks rather than entire jobs, how it turns “word managers” into problem solvers, and why human skills like empathy, creativity, and judgment remain more valuable than ever. This conversation is full of insights into the future of work, collaboration, and the growing importance of authentic human connection in an AI‑saturated world.

Key Topics Covered:

✅ Dan’s early journey from architecture intern to software developer
✅ Lessons learned from leading teams at Google, McKinsey, and Atlassian
✅ How AI evolved from autocomplete to powerful generative assistants
✅ Why AI won’t replace most jobs—but will reshape daily tasks
✅ Improving productivity with AI: meetings, email, communication, and strategy
✅ The “analog renaissance” and the rising value of real human interaction
✅ How professionals in risk and insurance can prepare for AI‑driven change

Why Listen:

If you’re an insurance professional, leader, educator, or simply curious about how AI will redefine work, this episode offers practical guidance and a forward‑looking perspective. Dan’s insights will help you understand the opportunities, limitations, and human implications of AI—empowering you to adapt, innovate, and thrive in a rapidly changing industry.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

She discusses how early experiences as a CSR shaped her understanding of underwriting, why continuous learning and designations like CIC matter, and how RPS’s values-driven culture has kept her passionate for over two decades. This conversation is packed with insights on resilience, career growth, and the importance of integrity in the insurance industry.

Key Topics Covered:

✅ How Deborah started in insurance as a child
✅ Transition from nursing to insurance
✅ The role of a CSR and its impact on career development
✅ Underwriting hard-to-place risks and E&S markets
✅ Importance of professional designations like CIC
✅ How company culture and core values drive success

Why Listen:

If you’re an insurance professional, aspiring underwriter, or simply curious about career growth in the industry, this episode offers practical advice and an inspiring story of perseverance and passion.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Start changing your sales culture today—one conversation at a time

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Start changing your sales culture today—browse the Dynamics Course Schedule.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

SambaSafety is currently gathering input from commercial insurers, brokers and fleets on telematics adoption. Take our survey through July 17th to contribute to the next telematics report - your voice matters! 

Take the Survey: https://sambasafety.surveymonkey.com/r/MRBLH96

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

We dive into:

• Where VCs are still excited to invest in insurtech
• The real-world impact of AI on underwriting, claims, and distribution
• How startups should approach building for legacy industries
• What’s hype vs. what’s real in the automation revolution

Whether you're a founder, operator, or insurance veteran, this episode offers a sharp look into what’s next for the future of insurance.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

• How AI and automation are actually transforming insurance workflows
• What it takes to launch and scale a successful insurance innovation event
• Why Ohio became an unexpected hub for insurtech collaboration
• The art of matchmaking the right vendor to the right buyer
• How to tap into sponsorships and corporate support without losing authenticity

Whether you’re trying to enter the insurtech space, plan a high-impact event, or simply keep up with what’s next in AI and digital transformation—this episode is packed with practical insights.

Listen to more Streamlining Insurance

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

The Certified Insurance Counselor (CIC) designation isn’t just a credential—it’s a commitment to excellence, a mark of dedication, and a signal to clients and colleagues that you’re serious about your craft. Whether you're just starting out or looking to sharpen your edge, the CIC program empowers you with practical, real-world knowledge taught by seasoned professionals.

Join a community of driven insurance leaders who are setting the standard. Your journey to becoming a trusted advisor starts here.

👉 Start your CIC journey today.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Planning ahead ensures that businesses, families, and individuals can return to operation quickly and efficiently.

Want to deepen your expertise in disaster planning and risk management? Consider earning your CRM designation through the Risk & Insurance Education Alliance. Learn how to develop comprehensive disaster plans that go beyond the basics and truly protect what matters most.

Browse upcoming CRM Control of Risk courses: 

https://pro.scic.com/course-schedule/?name=Control%20of%20Risk

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

This episode is packed with insights into how the Alliance is innovating to better serve the insurance and risk management industry. Tune in now to stay ahead in your professional journey!

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

 Prior to joining Travelers, Kathy retired after 28 years as a partner/owner from Propel Insurance where she held the position of Vice President of Marketing and Commercial Operations located in the Pacific Northwest. Kathy developed a passion for the industry and feels it is important to give back to the industry by teaching. She has been a teacher in the Junior Achievement program and enjoyed working with students as they learned about community involvement. Kathy earned her CIC designation in 1987 and has previously served on the CISR Board of Governors. She also acts as an instructor and Education Consultant for various programs with the Risk & Insurance Education Alliance.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Amber can attribute much of her success to her competitive focus. Prior to starting her insurance career, she graduated from the Salt Lake City Police Academy and was certified to be an officer.

Amber belongs to the Utah Surplus Lines Association and is a Certified Insurance Counselor (CIC). She also has served on many Carriers advisory boards. She is actively involved in the community outreach programs within Burns & Wilcox, including volunteering at Ronald McDonald House Charities, The Road Home & For the Kids Charity.

Amber’s biggest accomplishment is her family. Amber loves spending time with her husband Brady and their 3 beautiful daughters.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Steven Paul Weiss, MS-Inc, CPCU, AMIM, NAMS-CMS

Steven’s experience in Ocean and Inland Marine Insurance includes over 35 years of experience as a Marine Surveyor, Loss Adjuster, Direct Insurance and Reinsurance Underwriter following his eight years of active and reserve service with the U.S. Navy.

Steven has recently started Incarnation Specialty Underwriters an Ocean and Inland Marine Delegated Underwriting Authority focused on Cargo, Project Cargo, Transportation and other lines.

Previously as Senior Vice President/Chief Underwriting Officer at Munich Re Specialty Group Insurance Services, Steven was responsible for a team of Ocean and Inland Marine Underwriters writing over 140 million in direct premium at loss ratios below 40%. He worked closely with underwriters, brokers, and assureds to minimize risk and maximize return for both parties. 

Steven has extensively travelled and worked internationally, opening offices in Latin America while at Liberty and worked with insureds on 6 continents.

Steven’s passions include family, gardening, Sporting clays, the Houston Marine and Energy Insurance Conference and mentoring and developing incoming or current colleagues in the Insurance Space.

A lifetime learner and self-professed insurance nerd, Steven received his BA-History from Virginia Military Institute, MS – Insurance Management from Boston University and the Associate in Marine Insurance Management and Chartered Property and Casualty Underwriter certification from the American Institute for CPCU.  Steven is also an active member of the National Association of Marine Surveyors serving as a president (first for 4 years) and now as an International Regional Vice President.

In March 2023, Steven was honored with the St Mary’s Greehey School of Business “Risk Management Professional of the Year” 

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Established in 1991, the Center for Insurance and Risk Management (also known as The Katie School of Insurance and Risk Management) supports Illinois State University's nationally recognized undergraduate insurance and risk management program and actuarial science program. We are committed to the preparation of future industry leaders by supporting strong industry involvement with our students, innovative teaching by outstanding faculty, cutting-edge applied research, and a student-centered learning environment. See the Business Insurance video on how the Katie School is preparing the next generation of insurance leaders.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Give back and help support educating and inspiring the next generation of professionals by becoming an Emerging Talent Partner or by bringing the CISR High School Program to your community!

• Emerging Talent Partners Program
• CISR High School Program

About Our Difference Maker: ​

Anne is a native Hoosier and a graduate of Indiana University.  She began her insurance career in 1978 as a receptionist at an independent insurance agency. She has held every position at an agency including receptionist, assistant, producer, sales manager, carrier liaison as well as owning her own agency. When Anne sold her agency, she served as executive director of I.T.D.I., an insurance training and development project for the state of Indiana. Anne joined Arlington/Roe in 2004 and retired as a full-time employee in 2019. She currently helps part-time with Sales & Marketing for Minnesota.

Anne has always been involved with the Big I (Independent Insurance Agents) and the PIA (Professional Insurance Agents) throughout her career.  Mentoring young people and promoting insurance education has always been a passion of Anne’s.  She served on the Indiana State University Insurance & Risk Management Advisory Council. She assists with the Ivy Tech and CISR high school insurance programs in collaboration with other insurance schools like Ball State, Butler and Indiana State. In her spare time, Anne likes to do other volunteer work, travel, garden and do fun activities with her family and grandchildren.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

The report sheds light on critical violation trends influencing the industry's current and future state of driving risk. SambaSafety tapped into an extensive database of motor vehicle record (MVR), telematics, and compliance, safety, and accountability (CSA) data to offer never-before-seen insights – from violation frequency to the probability of costly claims.

Download Now!

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Meet the Alliance: Beth Benhart.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Matthew K. Cashion, Jr., CIC, CRM (Matt), born and raised in Little Rock, was enrolled in the seventh grade at Pulaski Academy upon its inception by his parents. Before graduating in 1977, he attended Boys State and served as state president of the Future Business Leaders of America (FBLA). His next phase of life found him following in the footsteps of his next older brother, Ted, graduating from Westminster College in Fulton, MO in 1981 with degrees in Economics & Business Administration and Accounting, and a fiancee, Susan Pippin. While at Westminster, he served as a member of the college’s prestigious Skulls of Seven Society and is a Sigma Chi. After graduation, he joined the family agency alongside both brothers, Benson and Ted, and his father, Knight, and marrying his college sweetheart in the spring of 1982.

Education and industry involvement was instilled in the agency fiber by Knight and continues as part of its DNA today. Soon after joining the agency, his father sent him to the Reliance Insurance Company’s Agent Surety School in 1983. In 1986, Matt received his Certified Insurance Counselor Designation and completed the requirements for his Certified Risk Manager designation in 2004. Additionally, Knight gave him the opportunity to attend surety industry association meetings, where he found his business passion. With mentors from all over the country

providing wind in his sails, Matt volunteered his way through the ranks of the National Association of Surety Bond Producers (NASBP), serving as a Regional Vice-President, Board Member, various committee memberships and chairmanships, and in 2003-2004 he served as the youngest national president.

His lane through NASBP was via education. Attending its Level 2 surety school in 1986, he discovered a second passion; teaching. Returning to the association’s school two years later, Matt was recently honored as the longest tenured instructor for NASBP clocking in 35 years of volunteer service to thousands of students from every state in the union as well as seven foreign countries. Further participation has included curriculum development and review of all levels of the association’s educational offerings on contract surety, text editing of The Basic Bond Book, curriculum review for The Institutes’ AFSB designation as well as recording select course introduction videos.

Having just completed another term as chair of NASBP’s Professional Development Committee, Matt is currently serving as co-chair of the Annual Meeting Program committee for a record sixth time.

NASBP honored Matt with the President’s Award in 2004, the John J. “Jack” Curtin Presidents Award for Distinguished Service in Surety Education in 2009, the Bruce T. Wallace Award for Career Contributions in 2013 (its highest award), and the John J. “Jack” Curtin Award again in 2023, becoming the only two time recipient.

Matt also followed the leadership example set by his business partner, Jim Allbritton, serving as president of The Independent Insurance Agents of Arkansas (Big I - Arkansas) in 2015-2016. In 2021, Big I honored Matt with its highest award, the Allan Kennedy Memorial Award.

An unintended consequence of volunteer service to various construction trade associations over the years has resulted in awards from the Associated Builders and Contractors of Arkansas (ABC) (2020 - Phillip Joiner Award for leadership) and Associated General Contractors of Arkansas (AGC) (2011 - Distinguished Service Award; 2021 - President’s Award). After having served as a founding member of National AGC’s Surety Industry Advisory Council and acting as its Outreach and Education Task Force Chair in 2001, AGC inducted Matt into its Consulting Contractors Council of America in 2009.

Further involvement has included presentations and speaking opportunities all over the country to various groups ranging from the AICPA, the National Home Builders Association, local surety associations, trade associations (AGC, ABC, ASA, NAWIC), universities, engineers, and as a convention keynote speaker in Puerto Rico.

Outside of the industry, Matt has offered his time to a variety of civic organizations including Pulaski Academy, Alzheimer’s Arkansas Programs and Services, the Metropolitan YMCA, and the Heflin Youth Foundation. Additionally, he has received gubernatorial appointments to the Information Network of Arkansas and the Contractors Licensing Board, where he has served as Chair.

Combining his passion for teaching and his greatest blessing, Matt and his wife have co-led various small groups at their church for over 30 years, most recently post college single adults. Pushing the comfort zone limits, he even became an ordained minister during the pandemic in order to perform a requested wedding service for a couple that had met in the class.

His most recent passion and greatest joys are found in spending time with his six amazing grandchildren. His daughter Rachel and her husband Dr. David Rainwater, have three wonderful girls. His son, Matthew K. Cashion, III (Tripp) and his wife Kara, have two amazing girls and his only grandson (Matthew K. Cashion, IV aka Knight).

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

If you are a dues-paid designee and not appearing in the directory results, simply opt-in via your PROfile.  

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Dick Clarke is a veteran of the property/liability insurance industry, having worked as underwriter, broker and consultant through hard and soft market cycles.  He was formerly Senior Vice President with the regional brokerage, J. Smith Lanier & Co. headquartered in Georgia, having retired late in 2016.  

He publishes articles and teaches on a variety of executive liability, cyber and E&O subjects, and functions as an expert witness, a consultant to buyers of commercial insurance, and to insurance companies concerning product development.  He is a teacher in CE programs for several professional insurance organizations.  His books are listed for purchase on Amazon.com, with the most recent, Executive Liability Insurance:  From the Basics to an Advanced Approach having entered its fifth edition in 2012.  (This work is currently being updated, with a revised, sixth edition available late in 2019.)  Additionally, this book was translated into Japanese for the Risk Management community in Japan, in 2013.  Clarke provided content and editing for The National Alliance's on-line course on Directors and Officers Liability insurance (2015 to present), and was an original recipient of the CPCU Society's "Distinguished Instructor in Insurance" award, in 1996.

He holds several professional designations.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Peter's dedication to excellence is evident as he shares how he earned the CIC Designation to better understand the industry and write better content for his clients. This showcases his conviction towards continuously improving his craft, ultimately leading him to leverage his CIC knowledge to target his client's marketing efforts better.

Join us as Peter shares his inspiring journey as a marketing communications leader and how a mindset of continuous learning has made him a true difference maker in the industry.

Are you an Insurance Marketer looking to understand the industry better? The Introduction to Insurance for Marketers course explores the fundamentals of the insurance industry through a marketing lens and examines key terminology to effectively market to consumers, businesses, and agencies. 

Register Now

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Jake Holehouse is the President of HH Insurance in St. Petersburg, FL. He founded HH Insurance with his father, Ron Holehouse, in June 2018 and they have experienced rapid growth since the agency has opened. Jake grew up in the insurance industry working for his father’s agency throughout high school, Holehouse Insurance in St. Petersburg, FL. After graduating from Florida State University, Jake worked for American Strategic Insurance (ASI) as a national account manager, specializing in the national home builder accounts. Following ASI, he decided to work alongside his father again at Holehouse Insurance. They grew the business at an astronomical rate, eventually selling the agency to Regions Insurance, an affiliate of Regions Financial Corporation. Following Regions Insurance, Jake worked at Heritage Insurance Holdings as an Executive Vice President of Business Development and assisted in product expansion from 3 states to 13 states. Seeing the opportunity of opening a new independent agency, Jake opened HH Insurance in June 2018. HH Insurance has rapidly grown in 5 years from 3 team members to a team of over 45 and continues to win multiple service and sales awards. In Jake’s time at Florida State University, he earned a Bachelors and Masters degree in Risk Management and Insurance. Jake sits as an advisor to the risk management and insurance program at Florida State University, as well as multiple local community service positions.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

John Barbagallo, former President of Commercial Lines at Progressive, brings 40 years of insurance experience to SambaSafety. As a Strategic Advisor, he specializes in leveraging technology and data to drive profitable growth, enhance decision-making, and foster continuous process improvement within the insurance industry. He has played a crucial role in pioneering advancements with telematics that helped capture market-leading positions in Commercial Auto.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Tune in to hear about his involvement with the Risk and Insurance Management Society (RIMS), where he served as the National President from 2003 to 2004. RIMS helped him shape and lead the society, and travel internationally to promote risk management. He also discusses his participation in the Sports and Entertainment Risk Management Alliance and his efforts in preventing human trafficking.

Get inspired as Lance Ewing takes us on a journey of innovation, generosity, and tells us how we all can make a difference in the risk management and insurance industry.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Tune in as the trio looks back at previously featured Difference Makers to discover what makes them and future guests so unique.

• Claire Richardson- Captive Consultant at Hylant Global Captive Solutions
• Mitch Dunford- Chief Marketing Officer at The National Alliance for Insurance Education & Research
• Bob Rogers- Life & Health Academic Director at The National Alliance for Insurance Education & Research

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Learn More

• Meg McKeen, CIC- With over 20 years of insurance industry experience, Meg McKeen, CIC, founded Adjunct Advisors LLC in 2018 with the essential belief that we can do more for insurance professionals. Meg has extensive experience in underwriting, leadership, as an insurance agent, and is now an industry consultant. She has been involved in thousands of insurance negotiations and now holds space for insurance professionals as they grow their sales and leadership acumen through private coaching, consulting engagements, and the podcast she hosts: Bound & Determined℠.
• Scott Stricklin, CIC, CRM, CRIS- Scott Stricklin is a born and raised Mississippian, with the exception for a few years in Southern California and East Tennessee. A graduate of the University of Mississippi with a bachelor’s degree in 1988. A 30-year veteran of the insurance industry, he began his insurance carrier in 1990 as an Underwriter for Allstate – Spent 7 years there in Underwriting and Sales Management. Moved into the Commercial arena in 1997 with Liberty Mutual. Since then, he has worked with several agencies and National Brokers. Currently with Fisher Brown Bottrell Insurance, headquartered in Jackson, Mississippi.  With a presence in 5 states – MS, AL, TN, FL, and Houston, TX – His main focus as a Commercial Producer is working in the construction industry, with emphasis on Sub-contractors, such as Heating & Cooling, Electrical, Mechanical, Plumbing, and Restoration. Another area of focus in the Healthcare area, specifically with Addiction Recovery and Substance Abuse facilities. He holds the CIC and CRM designation, as well as the CRIS (Construction Risk & Insurance Specialist) and is working toward his CPCU designation. He has one daughter, his “baby girl” who is 24 years (LOL).  Scott is an avid sports fan, he follows his alma mater, the Ole Miss Rebels, and is also a big New Orleans Saints fan. A lifelong lover of music, he also sings and plays guitar at several venues throughout the state.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

• John R. Costello, CIC, CRIS: John Costello, CIC, CRIS, is vice president and construction practice member at USI Insurance Services in Rochester, New York. Costello was installed as Big “I” chairman in September 2022. Throughout his career, Costello has volunteered in a variety of professional and community service organizations. He is former chairman of the Independent Insurance Agents & Brokers of New York, past president of the Independent Insurance Agents of Monroe County and was the 1995 Monroe County Insurance Professional of the Year. He formerly served on the board of directors of the Big “I” and chaired the Big “I” Finance Committee. He is active in the Society of Certified Insurance Counselors and the Insurance Risk Management Institute. He was elected to the Big “I” Executive Committee in 2016. Costello has nearly 40 years of experience in the insurance industry. After graduating from Villanova University with a degree in finance in 1976, he worked as an underwriter for General Accident Insurance before serving as president for Costello Agency Inc. for 12 years. In 1995, he became partner at Costello, Dreher, Kaiser Insurance Agency and joined First Niagara Risk Management in 2003 as vice president.  Through a series of mergers and acquisitions, Costello served at Key Insurance & Benefits, then USI Insurance Services, specializing in the construction, manufacturing and hospitality industries. In his local community, Costello was the chairman of the board of Bishop Kearney High School and is past vice chair and treasurer of OASIS Adaptive Sports, a charity supporting disabled veterans. He is a former board member and past president of hospice facility Sunset House, former president of Brook-Lea Country Club, and is the former director and a current member of the National Ski Patrol at Bristol Mountain. Costello also serves as secretary of the board at Oak Hill Country Club. He resides in Fairport, New York. Founded in 1896, the Independent Insurance Agents & Brokers of America (the Big “I”) is the nation’s oldest and largest national association of independent insurance agents and brokers, representing more than 25,000 agency locations united under the Trusted Choice brand. Trusted Choice independent agents offer consumers all types of insurance—property, casualty, life, health, employee benefit plans and retirement products—from a variety of insurance companies. 
• Gerald F. Hemphill, CIC, LUTCF: President of National Association of Professional Insurance Agents (PIA National) An independent insurance agent in the metro-Richmond, Virginia area since 1993, Gerald F. Hemphill represents all lines of insurance, specializing in commercial and life insurance risks. He was an agent for a large domestic carrier for five years and has been principal of his own agency ever since.  In 1996, Gerald earned his LUTCF (Life Underwriter Training Council Fellow) designation, and in 2002, completed his CIC (Certified Insurance Counselor) designation. He is a graduate of Campbell University and Fork Union Military Academy. In addition to his designations, he holds a property and casualty, life, health, and annuity license. Hemphill was President of the Professional Insurance Agents Association of Virginia/DC in 2010 and has served on the National Board of PIA since 2013. He was named the PIA of Virginia/DC Agent of the Year in 2012. Gerald and his wife have two daughters, Ashley and Taylor, and three grandchildren.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

• Meg McKeen, CIC: With over 20 years of insurance industry experience, Meg McKeen, CIC, founded Adjunct Advisors LLC in 2018 with the essential belief that we can do more for insurance professionals. Meg has extensive experience in underwriting, leadership, as an insurance agent, and is now an industry consultant. She has been involved in thousands of insurance negotiations and now holds space for insurance professionals as they grow their sales and leadership acumen through private coaching, consulting engagements, and the podcast she hosts: Bound & Determined℠.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

The 2023 CIC course schedule is now available! Be the first to register for this nationally recognized and highly respected insurance designation program.

Classroom

Webinar

Certified Risk Manager Program Program (CRM)

Are you responsible for risk management at your organization? 

Browse the upcoming CRM courses. This program is great for accountants, attorneys, financial and insurance professionals, and specialists in loss control. 

Classroom

Webinar

Certified Insurance Service Representative Program (CISR)

The practical CISR Program includes 9 courses focused on minimizing E&O claims and understanding and analyzing risks and exposures.  

Classroom

Webinar

Certified Personal Risk Manager Program (CPRM)

Top agents, brokers, and insurance companies with high-net-worth clients recognize CPRM as the leading designation for professionals providing insurance and risk management services. Browse the 2023 course schedule. 

Webinar

Certified School Risk Manager Program (CSRM)

Do you work for an educational institution? Are you an agent who insures educational institutions? CSRM courses are designed to help you learn to identify risks and plan for tomorrow’s challenges! Register for a 2023 course today. 

Classroom

Webinar

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

• Shipping Containers and Chicken Legs
• Changing the lives of Insurance and Risk Management Students
• 100% job placement for all UHD graduates

Pricilla Oehlert, CIC, CRM, ARM

• Ms. Oehlert promotes the IRM program to insurance industry, community colleges, and other potential students at UHD. She helps IRM majors obtain internships and full-time jobs by networking with businesses and attending insurance industry events with them. Ms. Oehlert consults IRM Council members for advice and resources. She teaches three Certified Risk Manager courses in the IRM program's Risk Management Theory & Practice course. Ms. Oehlert got an Executive MBA from Arizona State University and a BA in Economics/Finance from South Carolina. She also holds CIC, CRM, and ARM certifications. Ms. Oehlert 35 years in risk management and insurance. Director of Risk, Safety, and Environmental at Rental Service Corporation, she obtained much of her experience. She also planned and developed online and classroom risk management curriculum, faculty, operations, and business development of the five courses that make up the globally renowned Certified Risk Management (CRM) and Certified School Risk Manager (CSRM) certificates.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

For more information visit https://mcief.org/annual-conference/

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

• Tom Faulconer, JD, CFP(r), CASL, ChFC, CPCU is a 1985 graduate of Butler University and a 1988 graduate of the Indiana University School of Law at Indianapolis. He began his career at Indiana Farm Bureau Insurance as Advanced Sales Counsel, was promoted to Manager of Agent Training, and Director of Agent Development, and was named Senior Vice President and Chief Marketing Officer in 2010. While at Indiana Farm Bureau Insurance, in addition to continuing his legal work and education, Tom earned several professional designations including the Certified Financial Planner®, Chartered Life Underwriter, Chartered Financial Consultant, Chartered Advisor for Senior Living, and the Chartered Property and Casualty Underwriter.  He also earned Series 6, 7, 63 and 26 securities registrations, served as the Office of Supervisory Jurisdiction in Indiana for EquiTrust Marketing Services (Broker-dealer), and introduced variable products to the company’s field force. His insurance training courses have been taken by hundreds of insurance professionals and he has presented numerous continuing education courses. Tom is currently a member of the faculty of Risk Management and Insurance at Butler University.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

PIA of Wisconsin

Ryan Butzke CIC, CISR 

Ryan is a P&C producer at Northbrook Insurance Associates Inc. with 22 years of experience in the insurance industry.  Ryan is the current President of PIA in Wisconsin and a past President of IMAGE of WI.  He believes attaining the CIC & CISR designations from The National Alliance is key to a producer selling success.  Ryan also completed The National Alliance School of Producer Development in 2002 at FSU.  His interests include anything outdoors, WI sports teams, & spending time with family.   

Brenda Steinbach

Brenda is the Education & Convention Director, she has been with PIAW for 38 years. She is the driving force behind PIA Wisconsin’s hugely successful education programs and annual convention. Arranging dates, locations, topics, speakers, food, CE credits, schedules, audio/visual and the myriad of other details can only be accomplished by someone who is extremely well organized and focused. She's an expert at the organization’s internal procedures and is always looking for ways to make the dues and program investments more valuable.

Pete Hanson, CISR

In 2018 Pete was recruited from Anchorage, Alaska, where he served as CEO of a trade association in the hospitality industry. A native of Madison, Pete has 20 years of experience in Wisconsin government and government relations. He also brought to PIAW fourteen years’ experience in trade association management. 

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Develop environmental awareness and understand how to help businesses manage and transfer their environmental exposures with the NEW Certified Environmental Strategist Self-Paced Course!

Learn More!

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

We encourage you to nominate your best customer service representatives and account managers to compete for the Outstanding CSR of the Year award. The competition is open to any insurance customer service representatives or candidates primarily responsible for customer service regardless of affiliation or professional designation. Candidates interested in participating in the competition may also nominate themselves.

“Transferable Skills are learned from experience which includes prior careers, education, volunteer work, or personal encounters. What are the top three skills you transferred from outside the insurance industry to your current job role? Discuss how you leverage your skills, continue to develop and evolve them, and how you transfer your expertise to others to ensure perpetually exceptional customer service.”

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

• James K Ruble Online MEGA Seminar – Mix and match topics and change your selections on your own.
• On-Demand MEGA – A self-paced online video program of some of our most popular James K. Ruble sessions to take at your own pace.
• Instructor-led Online CIC, CRM, CPRM, CISR, and CSRM designation programs.
• Newly Revised Self-Paced CISR Online Courses.
• Refreshed participant PROfile experience.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

For information about Channel Harvest Research, visit www.channelharvest.net

• Peter van Aartrijk, CIC (“R-trike,” as in “bike”) is founder of Fairfax, VA-based insurance marketing-communications firm Aartrijk. He started his career as a newspaper reporter, where he learned how to question the status quo. He has worked with insurance carriers, agents, brokers and related industry business partners for decades. Peter and his Aartrijk associates support insurance organizations seeking to innovate and create a new employee and customer brand experience.
• Amy Hourigan is the director of marketing and communications at HAI Group, a carrier that specializes in providing insurance, risk management services, and professional development training to the U.S. multifamily affordable housing industry. A 25-year marketing veteran with both agency- and client-side experience, Amy serves on the board of the IMCA and is the former co-chair of the organization’s promotions and communications committee.
• Kevin Jenné is the research director for Channel Harvest Research and Aartrijk. He has previously led research and insights teams at Liberty Mutual/Safeco Insurance and Washington Mutual Bank. He holds the Insights Professional Certification (Master level) from the Insights Association. Reach him at kevin@Aartrijk.com.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Part 2: Additional Insureds and Certificates of Insurance

Part 3: Contractors and the Commercial General Liability Policy

The PROFocus Contractors course will be held December 16-17, 2021.  

• Allen Messer, CIC, CPCU brings technical skill, initiative, and experience to bear on the complex problems of insurance and risk management.  He began his insurance career in March of 1971.  He has worked for several different insurance companies in various capacities and has been involved in the independent agency system as a producer and agency owner. Allen currently consults agencies, companies, risk managers, and attorneys as well as instructs various seminars and live webinars.  He earned his CPCU designation in 1981 where he received the Distinguished Graduate Award for attaining the highest academic average in the Nation.  He earned his CIC designation in 1977 and serves as an Educational Consultant and is a National Faculty member of The National Alliance for Insurance Education & Research.
• Cathy Trischan, CIC, CRM, CPCU has been with the E&K Insurance Group in Eatontown, New Jersey since 1996, and currently serves as Director of Commercial Underwriting.   She began her insurance career upon graduation from Rutgers University in 1987.  She has worked as a claims adjuster for a major property and casualty carrier as well as in the commercial departments of several New Jersey agencies.  In addition to her work with E&K, Cathy provides education and consulting services to other agents and brokers.  She is a National Faculty member of The National Alliance, speaking in the CIC, CISR, and Ruble programs.  She also serves as a mentor for new CIC and CISR faculty.  Cathy is a regular presenter for various agents’ associations and other organizations and has taught both pre-licensing and continuing education courses.  She has written courses and articles on various insurance topics.  A firm believer that one should never stop learning, Cathy holds several professional designations including CIC, CRM, and CPCU.
• Jay Williams, CIC, CRM, CRIS, MLIS, AIP, AAI, ACSR is the Director of Faculty Development, a National Faculty Member, and an Educational Consultant for The National Alliance for Insurance Education and Research. He earned his CIC designation in 1996 and his CRM designation in 2004.  He is a veteran of the insurance industry, starting his career in 1979. His experience includes 21 years in the agency business, nine years at the Florida Association of Insurance Agents, and seven years as an insurance company and PEO executive. Jay also served as the interim CEO for Applied Client Network, the user-group association for agents using Applied Systems platforms. Jay has been teaching formal insurance classes for over 20 years, including both technical insurance and E&O loss control classes for FAIA. He was part of the IIABA Loss Control Working Group for 5 years and also served on the Professional Liability Committee. His experience on the agency, association, and company sides gives Jay a uniquely rounded perspective on the insurance industry. His most recent position was the CEO of a construction risk wholesale operation. In addition to his work as an insurance educator, Jay serves as an expert witness, a consultant to insurance companies, associations, agencies, and industry-related partners, and an E&O auditor.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Part 2: Additional Insureds and Certificates of Insurance

The PROFocus Contractors course will be held December 16-17, 2021.  

• Allen Messer, CIC, CPCU brings technical skill, initiative, and experience to bear on the complex problems of insurance and risk management.  He began his insurance career in March of 1971.  He has worked for several different insurance companies in various capacities and has been involved in the independent agency system as a producer and agency owner. Allen currently consults agencies, companies, risk managers, and attorneys as well as instructs various seminars and live webinars.  He earned his CPCU designation in 1981 where he received the Distinguished Graduate Award for attaining the highest academic average in the Nation.  He earned his CIC designation in 1977 and serves as an Educational Consultant and is a National Faculty member of The National Alliance for Insurance Education & Research.
• Cathy Trischan, CIC, CRM, CPCU has been with the E&K Insurance Group in Eatontown, New Jersey since 1996, and currently serves as Director of Commercial Underwriting.   She began her insurance career upon graduation from Rutgers University in 1987.  She has worked as a claims adjuster for a major property and casualty carrier as well as in the commercial departments of several New Jersey agencies.  In addition to her work with E&K, Cathy provides education and consulting services to other agents and brokers.  She is a National Faculty member of The National Alliance, speaking in the CIC, CISR, and Ruble programs.  She also serves as a mentor for new CIC and CISR faculty.  Cathy is a regular presenter for various agents’ associations and other organizations and has taught both pre-licensing and continuing education courses.  She has written courses and articles on various insurance topics.  A firm believer that one should never stop learning, Cathy holds several professional designations including CIC, CRM, and CPCU.
• Jay Williams, CIC, CRM, CRIS, MLIS, AIP, AAI, ACSR is the Director of Faculty Development, a National Faculty Member, and an Educational Consultant for The National Alliance for Insurance Education and Research. He earned his CIC designation in 1996 and his CRM designation in 2004.  He is a veteran of the insurance industry, starting his career in 1979. His experience includes 21 years in the agency business, nine years at the Florida Association of Insurance Agents, and seven years as an insurance company and PEO executive. Jay also served as the interim CEO for Applied Client Network, the user-group association for agents using Applied Systems platforms. Jay has been teaching formal insurance classes for over 20 years, including both technical insurance and E&O loss control classes for FAIA. He was part of the IIABA Loss Control Working Group for 5 years and also served on the Professional Liability Committee. His experience on the agency, association, and company sides gives Jay a uniquely rounded perspective on the insurance industry. His most recent position was the CEO of a construction risk wholesale operation. In addition to his work as an insurance educator, Jay serves as an expert witness, a consultant to insurance companies, associations, agencies, and industry-related partners, and an E&O auditor.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

The PROFocus Contractors course will be held December 16-17, 2021.  

• Allen Messer, CIC, CPCU brings technical skill, initiative, and experience to bear on the complex problems of insurance and risk management.  He began his insurance career in March of 1971.  He has worked for several different insurance companies in various capacities and has been involved in the independent agency system as a producer and agency owner. Allen currently consults agencies, companies, risk managers, and attorneys as well as instructs various seminars and live webinars.  He earned his CPCU designation in 1981 where he received the Distinguished Graduate Award for attaining the highest academic average in the Nation.  He earned his CIC designation in 1977 and serves as an Educational Consultant and is a National Faculty member of The National Alliance for Insurance Education & Research.
• Cathy Trischan, CIC, CRM, CPCU has been with the E&K Insurance Group in Eatontown, New Jersey since 1996, and currently serves as Director of Commercial Underwriting.   She began her insurance career upon graduation from Rutgers University in 1987.  She has worked as a claims adjuster for a major property and casualty carrier as well as in the commercial departments of several New Jersey agencies.  In addition to her work with E&K, Cathy provides education and consulting services to other agents and brokers.  She is a National Faculty member of The National Alliance, speaking in the CIC, CISR, and Ruble programs.  She also serves as a mentor for new CIC and CISR faculty.  Cathy is a regular presenter for various agents’ associations and other organizations and has taught both pre-licensing and continuing education courses.  She has written courses and articles on various insurance topics.  A firm believer that one should never stop learning, Cathy holds several professional designations including CIC, CRM, and CPCU.
• Jay Williams, CIC, CRM, CRIS, MLIS, AIP, AAI, ACSR is the Director of Faculty Development, a National Faculty Member, and an Educational Consultant for The National Alliance for Insurance Education and Research. He earned his CIC designation in 1996 and his CRM designation in 2004.  He is a veteran of the insurance industry, starting his career in 1979. His experience includes 21 years in the agency business, nine years at the Florida Association of Insurance Agents, and seven years as an insurance company and PEO executive. Jay also served as the interim CEO for Applied Client Network, the user-group association for agents using Applied Systems platforms. Jay has been teaching formal insurance classes for over 20 years, including both technical insurance and E&O loss control classes for FAIA. He was part of the IIABA Loss Control Working Group for 5 years and also served on the Professional Liability Committee. His experience on the agency, association, and company sides gives Jay a uniquely rounded perspective on the insurance industry. His most recent position was the CEO of a construction risk wholesale operation. In addition to his work as an insurance educator, Jay serves as an expert witness, a consultant to insurance companies, associations, agencies, and industry-related partners, and an E&O auditor.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

• Allen Messer, CIC, CPCU brings technical skill, initiative, and experience to bear on the complex problems of insurance and risk management.  He began his insurance career in March of 1971.  He has worked for several different insurance companies in various capacities and has been involved in the independent agency system as a producer and agency owner. Allen currently consults agencies, companies, risk managers, and attorneys as well as instructs various seminars and live webinars.  He earned his CPCU designation in 1981 where he received the Distinguished Graduate Award for attaining the highest academic average in the Nation.  He earned his CIC designation in 1977 and serves as an Educational Consultant and is a National Faculty member of The National Alliance for Insurance Education & Research.
• Cathy Trischan, CIC, CRM, CPCU has been with the E&K Insurance Group in Eatontown, New Jersey since 1996, and currently serves as Director of Commercial Underwriting.   She began her insurance career upon graduation from Rutgers University in 1987.  She has worked as a claims adjuster for a major property and casualty carrier as well as in the commercial departments of several New Jersey agencies.  In addition to her work with E&K, Cathy provides education and consulting services to other agents and brokers.  She is a National Faculty member of The National Alliance, speaking in the CIC, CISR, and Ruble programs.  She also serves as a mentor for new CIC and CISR faculty.  Cathy is a regular presenter for various agents’ associations and other organizations and has taught both pre-licensing and continuing education courses.  She has written courses and articles on various insurance topics.  A firm believer that one should never stop learning, Cathy holds several professional designations including CIC, CRM, and CPCU.
• Jay Williams, CIC, CRM, CRIS, MLIS, AIP, AAI, ACSR is the Director of Faculty Development, a National Faculty Member, and an Educational Consultant for The National Alliance for Insurance Education and Research. He earned his CIC designation in 1996 and his CRM designation in 2004.  He is a veteran of the insurance industry, starting his career in 1979. His experience includes 21 years in the agency business, nine years at the Florida Association of Insurance Agents, and seven years as an insurance company and PEO executive. Jay also served as the interim CEO for Applied Client Network, the user-group association for agents using Applied Systems platforms. Jay has been teaching formal insurance classes for over 20 years, including both technical insurance and E&O loss control classes for FAIA. He was part of the IIABA Loss Control Working Group for 5 years and also served on the Professional Liability Committee. His experience on the agency, association, and company sides gives Jay a uniquely rounded perspective on the insurance industry. His most recent position was the CEO of a construction risk wholesale operation. In addition to his work as an insurance educator, Jay serves as an expert witness, a consultant to insurance companies, associations, agencies, and industry-related partners, and an E&O auditor.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

• Cameron Alford is the Risk & Insurance Specialist for Evonik Corporation. He has served as founder and alumni char for Gamma Iota Sigma’s Diversity and Inclusion Council. GammaSAID (Solutions for Authenticity, Inclusion, and Diversity). He is currently an advisory board member for Butler University’s Lacy School of Business Young Alumni Advisory Council. Cameron is an active member of the New York Chapter of the National African American Insurance Association (NAAIA) and the New Jersey Chapter of RIMS. He holds both his Bachelors and Masters of Science in Risk Management & Insurance from Butler University and earned the Associate in Risk Management (ARM) designation. Cameron earned his University Associate CRM in August 2020. In his three years at Evonik Corporation, Cameron Alford has overseen and improved internal claims management for the marine cargo program, helped enhance the workers’ compensation process, and increased efficiency and compliance with the vendor risk management program.
• Darryl Coleman is the Founder and President of Coleman search Group Inc. (CSG). CSG is a recruitment-consulting firm focused solely on the property/casualty insurance sector and has successfully represented more than 30 clients ranging from some of the world's largest insurance companies to privately owned firms.  They trust Darryl's advice because, as a former insurance executive with more than 20 years of corporate experience and unmatched talent reach, he can guarantee an exceptional, swift, and transparent experience that yields a balanced slate of high-quality candidates. His areas of expertise include operations, talent management, organizational development, strategic planning, and executive coaching. Darryl has invested more than 30 years in the insurance and recruiting arenas since 2006, he has served as a national recruiter and consultant to the property-casualty insurance industry. He has conducted more than 100 national talent searches that have included individual contributor, managerial, senior executive, and C-level searches. Additionally, he has helped companies identify executive talent for international roles and consults with and four client partners working in the property-casualty insurance space. Darryl began his insurance career with Aetna Life and Casualty and worked for six national property-casualty insurance companies. In addition to his insurance claims experience with Aetna, Daryl worked for CIGNA and then held claim, underwriting, or service leadership posts at USF&G, St. Paul Companies, see in a, and Safeco Insurance Company. While working in the insurance arena, Darryl served as an individual contributor in field operations, as well as Home Office environments. He's led and managed as few as eight and as many as 3,500 claim employees. Additionally, he held profit and loss responsibility at St. Paul companies for a $600 million region comprised of small, middle-market, and specialty business. Darrell also participated in USF&G’s claim calls center startup operation in Tampa, Florida, and lead Safeco's Southeast agency services operation. He is a native Virginian and a graduate of James Madison University in Harrisonburg, VA.
• Rakeda L. Ervin is the Director of Media Production at The National Alliance in Austin, TX, where she oversees video production for academics and marketing. She is a creative producer with more than twenty years of experience writing for broadcast television and digital content. She has produced countless award-winning series on MTV, NBC, and A&E. After relocating from Los Angeles, Rakeda became an educator committed to inspiring the next wave of creative professionals. She volunteers her time as a dedicated mentor to aspiring youth and maintains her passion to learn and teach through storytelling.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

• Tom Franzen has spent the entirety of his four-generation spanning career in the insurance and risk management industry. His career has taken him from company-based work to the agency side where he served as Vice-President and a principal of Scheller Insurance Agency, Inc. for nearly 40 years. He continues to enjoy his role as President at Thomas F. Franzen & Co. Insurance and Risk Management consulting firm. An attendee of McKendree College, Tom received his CIC designation in 1979, his ARM designation in 2008, ARM-P credentials in 2010, and added the MLIS designation in 2018. His passion for sharing knowledge with others in the industry has led him to opportunities such as consulting, serving as a faculty member for the National Alliance for Insurance Education and Research, and various speaking engagements with convention groups about insurance and risk management related topics. He is also an active member of the Risk and Insurance Management Society (RIMS).Tom recognizes being a professional in his community means giving back where his skillset and insights are applicable via volunteer service roles, such as Board Member of First National Bank of Litchfield and recently serving for multiple years as Chairman of the Board at St. Francis Hospital.
• Beth Ottolini began her career in secondary education and made the switch to the corporate world after earning her Master’s in Educational Technology from Michigan State University. She has spent the last six years of her career developing training programs for insurance and risk management professionals. Beth has experience with all facets of learning and development including corporate training, learning management system (LMS) administration and instructional design. She is passionate about leveraging innovative eLearning strategies and tools to create on-demand training experiences for adult learners.
• Sarah Warhaftig is the Academic Director of Risk Management Programs for the National Alliance where she is responsible for the Certified Risk Manager, the Certified School Risk Manager, and the Certified Personal Risk Manager designation programs.  Sarah held the positions of Director of Operations for Aparicio, Walker & Seeling, and was immediate past President of AWS Risk Management, LLC in Metairie, Louisiana. Clients included public entities, third party administrators, Boards, and private corporations. She consulted with large municipal and not-for-profit clients regarding their insurance and risk management programs. Sarah was responsible for assisting clients in managing through insurance program transitions. Post Hurricane Katrina, she worked with municipal clients in Stafford Act compliance, quantifying losses and perfecting claims, as well as analyzing continued risk retention abilities. As Vice President/State Director of Cannon Cochran Management Services, Inc., a third-party claims administrator licensed in 38 states, Sarah was responsible for day-to-day operations, as well as profit and loss accountability for branches throughout Louisiana. Sarah served on the Municipal Account Business Development Team and as account manager for several entities, including the City of New Orleans, the City of Memphis, Jefferson Parish, and the New Orleans Sewerage & Water Board.  During the course of her career, Sarah has held positions as risk management director, assistant vice-president of claims, and regional claims manager. She is a graduate of Tulane University and of Rutgers Law School. 

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Tracy Cotton, CIC, CISR

Tracy Cotton has been an underwriter, CSR, consultant, producer, marketer, and instructor in her more than 25-year career in insurance. Now she is putting it all to work in a new role as Executive Client Manager for Starr-Mathews Agency in Chattanooga, Tennessee. While she didn’t create this job, she feels as if it were created just for her. She gets to work closely with middle-market to large commercial clients to offer a more concierge level of service than either a typical CSR or producer can balance. Every day is different and she loves getting to help onboard new clients and grease the wheels for more value-added renewal reviews. She enjoys connecting with industry peers and is a founding member of the #5amclubins on Twitter. When she isn’t evaluating work comp audits and creating service plans, her passion is to get outdoors with her dog, Jasper. Although she still loves the mountains of western North Carolina, where she lived for many years, she currently enjoys finding places to hike, backpack, and paddle in southeastern TN.

Ashley Fitzsimmons, CISR

Ashley serves as the Director of Professional Development for the Ohio Insurance Agents Association, Inc., Ashley has grown up in insurance and has nearly a decade of real-life experience on the agency side. She has had to overcome the same daily struggles and has personally researched and implemented many tools and programs to help her family agency run more efficiently. Her nine years spent as the fourth generation in a family agency located near Scranton, Pennsylvania, obtaining her CISR designation, holding multiple speaking engagements across the country, and being nominated for the 2018 National CSR of the year have given her the knowledge and experience to help other agents thrive instead of just survive.

Reuben Hall

Reuben has been in the insurance industry for more than five years with experience on the agency side as well as on the carrier side. For the last three years, Reuben as worked at Oswald Companies in Cleveland, Ohio as an Associate Client Manager in the Specialty Risk industry. He is also a member of Oswald’s Young Professionals Leadership Council, which recruits young talent to the insurance industry and participates in various volunteer opportunities in the community. Reuben is the 2020 CSR of the year for Ohio.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

After 37 years of working in Financial Services, Dave decided it was time to share the training, development, and experiences that have helped him succeed in his career and to encourage others who are just starting out or wanting to grow. Dave primarily works in Eastern Europe and speaks to business groups and university students. 

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Listen to learn more. 

Ready to level up? Buy this Bootcamp.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Tune in the parts 1-3 to learn more about what agents need to know.

Part 1, Part 2, Part 3

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

“Thank you for sticking with us in 2020. Thank you for doing your updates. Thank you for continuing to rely on us for your education and training.

Do you have ideas you want to share with us? Want to tell us where we've done a good job or let us know where we can do better? Have you thought about teaching for us? We want to hear from you!

Our participants are the most important part of The National Alliance. We are always ready to help and here to listen to how we can make 2021 your best year.”

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

“Thank you for sticking with us in 2020. Thank you for doing your updates. Thank you for continuing to rely on us for your education and training.

Do you have ideas you want to share with us? Want to tell us where we've done a good job or let us know where we can do better? Have you thought about teaching for us? We want to hear from you!

Our participants are the most important part of The National Alliance. We are always ready to help and here to listen to how we can make 2021 your best year.”

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

The new forms include some clarification changes but no huge surprises. The revision applies to all three commercial auto coverage forms: the business auto coverage form, the motor carrier coverage form, and the auto dealer’s coverage form. This podcast specifically addresses the changes in the business auto coverage form.

• Changes to the Business Auto Coverage Form 
• Potential Challenges with Trailers
• Other Optional Endorsements include

Takeaway

Almost all of these are positive changes that help agents to better match coverages with exposures.  CICs have ample opportunity to get updates on items like this because of their annual update requirement. From a producer's standpoint, these policy forms provide educational and sales opportunities for clients and prospects. They also provide opportunities to take these new endorsements and update agency coverage standards. 

To learn more about the 2020 ISO changes and how to respond to them in your work, register for the CIC Commercial Casualty.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Cyber extortion is growing. Risk Management professionals are dealing with the issues of unintentional disclosure of data, damaged and stolen data, data restoration, and malicious breaches. We are also witnessing more unauthorized data collections of intellectual property which cause significant losses that are typically not covered under cyber policies.

In addition, we are aware that devices are constantly fighting phishing, spoofing, farming, and smishing attempts. We must also account for vendor errors as well as the technology errors and omissions claims that come with them, not to mention losses caused by business interruption, extra expenses, and expediting expense exposures. As the world of cloud computing continues to explode and data remains at risk, what are we to do in response to these evolving exposures?

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

The Wilson Talent Center, located in Mason, Michigan, offers Career & Technical Education programming for high school juniors and seniors. The center offers 18 programs in 12 career clusters, giving students the ability to earn high school academic credit, dual college credit, and either state or national certifications.  

WTC partners with business leaders through Advisory Board participation or by providing work-based Learning opportunities for students. advisory board members from organizations and businesses within specific career fields advise on curriculum, resource needs, and industry trends. Many of these employers also offer students paid or unpaid internships, job shadows or work-based learning opportunities. Many of them end up hiring WTC students upon graduation and some even help them pay for their continued education.

Thank you!

The National Alliance for Insurance Education & Research would like to recognize the support received from WTC’s industry and college partners. The support, direction, and vision of these entities, along with the Ingham School District in Michigan, allow students to network closely with companies and individuals to make insurance and the CISR High School Program fun and engaging.

Do you want to bring the CISR High School Program to your school, district, or community? 

Visit www.scic.com/cisr-for-high-school.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

About our Guest: Paul Burkett, J.D., CIC, CRM, CPCU, ARM, ALCM

Paul Burkett is the President and CEO of Snoaspen Insurance Group, Inc., which specializes in risk management consulting, insurance teaching, and expert witness services for insurance bad faith and agents' errors and omission cases.

Paul began his career as a Loss Control Representative for SAFECO Insurance Company after serving as an Officer in the United States Air Force. During his career with SAFECO, Paul served as a Loss Control Supervisor, Loss Control Manager, Commercial Sales Representative, Division Commercial Lines Underwriting Manager, and Regional Workers Compensation Manager. From SAFECO, Paul worked for Frank B. Hall & Company as a Vice President in charge of Risk Management Services. Paul was responsible for design and implementation of alternative insurance programs such as pools, self-insurance programs, and captives. From Frank B. Hall, Paul assisted in establishing the Meadowbrook of Colorado office and focused on developing specialized group programs. Paul assisted in establishing TUITIONGard, LTD., which specialized in coverages for private student loans provided through banks in the United States. This agency operation was purchased by an insurance company and related field operations have phased out over the last few years.

Paul has a Juris Doctorate from Concord School of Law, an undergraduate degree from the University of Minnesota and has completed graduate work at the University of Oklahoma in Public Administration. Paul has obtained the following designations: Certified Risk Manager (CRM), Certified Insurance Counselor (CIC), Associate in Risk Management (ARM), Associate in Loss Control Management (ALCM), and Chartered Property and Casualty Underwriter (CPCU). Paul is a National Faculty member of The National Alliance and has served on the Board of Governors of the Society of Certified Insurance Counselors.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

The National Alliance created a high school insurance program for students last year. This program aims to fill over 400,000 insurance jobs opening in the next few years. It’s predicted that Customer Service and Administration Professionals will be in high demand, giving students workforce advantage. Customer Services Representatives (CSRs) with designations are more likely to be hired than CSRs without them. The CISR High School program could help students get high-paying jobs after graduation. 

How does the program work?

Students attend for three semesters and can take an optional internship in the fourth semester. The program launched in Texas and was approved for Essential Knowledge and Skills for Career Preparation, Insurance Operations, Money Matters, Statistics and Risk Management, and Business Law.

What do students get?

The CISR High School program gives students a professional insurance designation and introduces them into the industry’s shrinking workforce. They also get opportunities to attend industry events and can apply for scholarships to attend insurance-based university programs. 

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

MarketScout is an insurance distribution and underwriting company that was founded in 2000. Their firm is a Lloyd’s Coverholder and MGA for US insurers with expertise in workers’ compensation, private client solutions, energy, healthcare, fine art, equine, jewelry, professional liability, and many specialty programs. They also own and operate the MarketScout Exchange and over 40 online and traditional underwriting and distribution venues. MarketScout is the founder of the Council for Insuring Private Clients (CIPC) and administers the Certified Personal Risk Manager (CPRM) designation in partnership with The National Alliance for Insurance Education & Research. They are the only insurance organization to receive The National Alliance’s exclusive partnership and endorsement.

MarketScout’s culture encourages growth, learning and collaboration. They have been named as one of the Best Places to Work in Insurance by Business Insurance for eight consecutive years from 2012 to 2020. They have offices in Arkansas, Florida, Illinois, Nebraska, Pennsylvania, South Carolina, Tennessee, Texas, and Washington, DC.

CIC Select 

CIC Select was created to connect CICs with insurance companies who believe CICs are true professionals and produce a better portfolio of business. Through CIC Select Exchange, National Alliance CICs are able to receive benefits such as priority submission intake, increased commissions, and access to a network of over 200 insurance markets. MarketScout is the exchange that handles certain underwriting and administration functions in the placement of CIC business with insurers.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

• Steve Anderson, President of The Anderson Network

Panelists: 

• Robert E. Shomo, MBA, CIC, President of Shomo-Madsen Insurance 
• Latoya Ware-Parker, EMBA, CFP®, Certified Financial Planner and Chief Operating Officer at Phoenix Associates Insurance Agency
• Lyndsay Kooistra, CIC, Shareholder & Producer at LaPorte Insurance
• Jason Cass, CIC, Agency Intelligence Podcast

Resources:

• Emailing Checks
• Krisp

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

• James K Ruble Online MEGA Seminar
• Instructor-led Online CIC, CRM, CPRM, CISR, and CSRM designation programs
• Instructor-led Online Dynamics Series
• CE and exam information

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

The insurance industry’s pandemic response began four months ago with agents wondering how things would change. What kind of coverage gaps and risks will emerge? How will insurance evolve and ultimately, how must agents evolve as well?

In this podcast, Paul Martin, CPCU, Academic Director for Commercial Lines and Dustyne Bryant, CIC, CISR, Academic Director for Personal Lines discuss how personal lines agents can help clients minimize risks and how a simple phone call can help manage the difficulties caused by the pandemic.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Paul is the President of Diversified Risk Solutions (retail brokerage) and CEO of Harbor AI (technology platform and insurance exchange model) in New York city. Harbor AI was recently named InsureTech’s top startup in 2019.  In this podcast, Paul talks to us about how insurance is infectious, why insurance salespeople are the best salespeople in the world, and why he thinks an education from The National Alliance should be mandatory.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.

Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.