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    <title>Channel Insider: Partner POV</title>
    <description>Channel Insider: Partner POV shines a light on the IT channel solution providers helping to drive innovation and solve challenges for their customers&apos; businesses.</description>
    <copyright>2023 - 2024 Channel Insider: Partner POV</copyright>
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    <pubDate>Wed, 8 Apr 2026 19:52:23 +0000</pubDate>
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      <title>Channel Insider: Partner POV</title>
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    <itunes:summary>Channel Insider: Partner POV shines a light on the IT channel solution providers helping to drive innovation and solve challenges for their customers&apos; businesses.</itunes:summary>
    <itunes:author>Channel Insider, Katie Bavoso, TechnologyAdvice</itunes:author>
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      <itunes:email>katie.bavoso@technologyadvice.com</itunes:email>
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      <title>SotaTek US CEO on AI Infrastructure Mistakes MSPs Must Fix</title>
      <description><![CDATA[<p>Topics & Timestamps: <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA" rel="noopener noreferrer">00:00</a> – Intro + Channel Insider newsletter plug <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=37s" rel="noopener noreferrer">00:37</a> – Meet MK Tong, CEO of SotaTek USA <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=135s" rel="noopener noreferrer">02:15</a> – What SotaTek does: global IT services, AI, cloud, engineering <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=195s" rel="noopener noreferrer">03:15</a> – Ideal customers: size, verticals, and use cases <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=309s" rel="noopener noreferrer">05:09</a> – Leadership journey: why Tung joined SotaTek <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=512s" rel="noopener noreferrer">08:32</a> – Why infrastructure matters more in the AI era <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=834s" rel="noopener noreferrer">13:54</a> – Common AI deployment mistakes organizations make <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=1030s" rel="noopener noreferrer">17:10</a> – Automation vs. control: governance and visibility concerns <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=1143s" rel="noopener noreferrer">19:03</a> – How SotaTek modernizes infrastructure securely <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=1270s" rel="noopener noreferrer">21:10</a> – SotaTek ACE platform overview <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=1416s" rel="noopener noreferrer">23:36</a> – SAP workloads in IaaS: challenges and best practices <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=1586s" rel="noopener noreferrer">26:26</a> – What separates successful vs. struggling organizations <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=1597s" rel="noopener noreferrer">26:37</a> – MSP opportunity in AI-driven infrastructure <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=1845s" rel="noopener noreferrer">30:45</a> – Starting small: aligning AI wins with infrastructure <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=2266s" rel="noopener noreferrer">37:46</a> – Customer success story: real-world impact <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=2648s" rel="noopener noreferrer">44:08</a> – Where to learn more about SotaTek <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=2661s" rel="noopener noreferrer">44:21</a> – Closing remarks + where to watch/listen</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 8 Apr 2026 19:52:23 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, MK Tong)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/sotatek-us-ceo-on-ai-infrastructure-mistakes-msps-must-fix-jj8ILz4W</link>
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      <content:encoded><![CDATA[<p>Topics & Timestamps: <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA" rel="noopener noreferrer">00:00</a> – Intro + Channel Insider newsletter plug <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=37s" rel="noopener noreferrer">00:37</a> – Meet MK Tong, CEO of SotaTek USA <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=135s" rel="noopener noreferrer">02:15</a> – What SotaTek does: global IT services, AI, cloud, engineering <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=195s" rel="noopener noreferrer">03:15</a> – Ideal customers: size, verticals, and use cases <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=309s" rel="noopener noreferrer">05:09</a> – Leadership journey: why Tung joined SotaTek <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=512s" rel="noopener noreferrer">08:32</a> – Why infrastructure matters more in the AI era <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=834s" rel="noopener noreferrer">13:54</a> – Common AI deployment mistakes organizations make <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=1030s" rel="noopener noreferrer">17:10</a> – Automation vs. control: governance and visibility concerns <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=1143s" rel="noopener noreferrer">19:03</a> – How SotaTek modernizes infrastructure securely <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=1270s" rel="noopener noreferrer">21:10</a> – SotaTek ACE platform overview <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=1416s" rel="noopener noreferrer">23:36</a> – SAP workloads in IaaS: challenges and best practices <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=1586s" rel="noopener noreferrer">26:26</a> – What separates successful vs. struggling organizations <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=1597s" rel="noopener noreferrer">26:37</a> – MSP opportunity in AI-driven infrastructure <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=1845s" rel="noopener noreferrer">30:45</a> – Starting small: aligning AI wins with infrastructure <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=2266s" rel="noopener noreferrer">37:46</a> – Customer success story: real-world impact <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=2648s" rel="noopener noreferrer">44:08</a> – Where to learn more about SotaTek <a href="https://www.youtube.com/watch?v=4aXP3xzL1TA&t=2661s" rel="noopener noreferrer">44:21</a> – Closing remarks + where to watch/listen</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>SotaTek US CEO on AI Infrastructure Mistakes MSPs Must Fix</itunes:title>
      <itunes:author>Katie Bavoso, MK Tong</itunes:author>
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      <itunes:duration>00:45:13</itunes:duration>
      <itunes:summary>In this Channel Insider: Partner POV episode, Katie Bavoso sits down with MK Tong, CEO of SotaTek US, to break down why infrastructure—not AI models—is the real bottleneck for enterprise success.

As AI workloads grow more complex, many organizations are rushing deployments without rethinking their infrastructure strategy. Tong shares where companies go wrong, how infrastructure as a service (IaaS) is evolving, and where MSPs can still create value in an increasingly automated ecosystem.

From SAP workloads to early AI wins, this conversation offers practical guidance for IT leaders, partners, and MSPs navigating the AI era.</itunes:summary>
      <itunes:subtitle>In this Channel Insider: Partner POV episode, Katie Bavoso sits down with MK Tong, CEO of SotaTek US, to break down why infrastructure—not AI models—is the real bottleneck for enterprise success.

As AI workloads grow more complex, many organizations are rushing deployments without rethinking their infrastructure strategy. Tong shares where companies go wrong, how infrastructure as a service (IaaS) is evolving, and where MSPs can still create value in an increasingly automated ecosystem.

From SAP workloads to early AI wins, this conversation offers practical guidance for IT leaders, partners, and MSPs navigating the AI era.</itunes:subtitle>
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      <itunes:episode>131</itunes:episode>
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      <title>SecurityBridge CEO on SAP Security, AI Risks &amp; 2026</title>
      <description><![CDATA[<p><strong>Key Topics Covered:</strong></p>
<ul>
 <li>SAP cybersecurity strategy and risk reduction</li>
 <li>Channel-first go-to-market shift</li>
 <li>AI in cybersecurity and data poisoning threats</li>
 <li>Compliance challenges for enterprise IT leaders</li>
 <li>Partner opportunities in managed security services (MSSPs)</li>
 <li>Building effective global partner ecosystems</li>
</ul>
<p><strong>Timestamps:</strong><br>
 00:00 – Intro & Channel Insider newsletter<br>
 00:27 – Guest introduction: Jesper Zerlang, CEO of SecurityBridge<br>
 00:52 – 2026 priorities: channel investment & cybersecurity trends<br>
 02:00 – Leadership transition: chairman to CEO<br>
 04:06 – Scaling global cybersecurity companies<br>
 06:06 – What SecurityBridge does (SAP security explained)<br>
 07:11 – Differentiation in SAP cybersecurity market<br>
 08:47 – Shift to a channel-first strategy<br>
 09:46 – What makes the right partner<br>
 11:40 – Partner incentives & ecosystem growth<br>
 13:32 – AI in cybersecurity: practical applications<br>
 16:09 – Data poisoning explained<br>
 18:20 – Security innovation & lab insights<br>
 19:12 – Compliance challenges for CISOs & CIOs<br>
 21:32 – Customer-centric security conversations<br>
 23:18 – Customer success story<br>
 25:32 – Biggest partner opportunities in 2026<br>
 28:25 – Where to learn more about SecurityBridge<br>
 29:05 – Closing remarks</p>
<p><strong>About Channel Insider:</strong><br>
 Channel Insider delivers news, analysis, and insights for MSPs, VARs, and IT channel leaders navigating today’s evolving technology landscape.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 25 Mar 2026 19:28:55 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, Jesper Zerlang)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/securitybridge-ceo-on-sap-security-ai-risks-2026-M7bylxA0</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/77beb194-e504-4b63-bbe2-3facf385a4ad/7e64741a-1017-4e62-9fee-3f1fd999dfb7/v2-youtube-trailer-thumbnail.jpg" width="1280"/>
      <content:encoded><![CDATA[<p><strong>Key Topics Covered:</strong></p>
<ul>
 <li>SAP cybersecurity strategy and risk reduction</li>
 <li>Channel-first go-to-market shift</li>
 <li>AI in cybersecurity and data poisoning threats</li>
 <li>Compliance challenges for enterprise IT leaders</li>
 <li>Partner opportunities in managed security services (MSSPs)</li>
 <li>Building effective global partner ecosystems</li>
</ul>
<p><strong>Timestamps:</strong><br>
 00:00 – Intro & Channel Insider newsletter<br>
 00:27 – Guest introduction: Jesper Zerlang, CEO of SecurityBridge<br>
 00:52 – 2026 priorities: channel investment & cybersecurity trends<br>
 02:00 – Leadership transition: chairman to CEO<br>
 04:06 – Scaling global cybersecurity companies<br>
 06:06 – What SecurityBridge does (SAP security explained)<br>
 07:11 – Differentiation in SAP cybersecurity market<br>
 08:47 – Shift to a channel-first strategy<br>
 09:46 – What makes the right partner<br>
 11:40 – Partner incentives & ecosystem growth<br>
 13:32 – AI in cybersecurity: practical applications<br>
 16:09 – Data poisoning explained<br>
 18:20 – Security innovation & lab insights<br>
 19:12 – Compliance challenges for CISOs & CIOs<br>
 21:32 – Customer-centric security conversations<br>
 23:18 – Customer success story<br>
 25:32 – Biggest partner opportunities in 2026<br>
 28:25 – Where to learn more about SecurityBridge<br>
 29:05 – Closing remarks</p>
<p><strong>About Channel Insider:</strong><br>
 Channel Insider delivers news, analysis, and insights for MSPs, VARs, and IT channel leaders navigating today’s evolving technology landscape.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>SecurityBridge CEO on SAP Security, AI Risks &amp; 2026</itunes:title>
      <itunes:author>Katie Bavoso, Jesper Zerlang</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/b684e037-7583-4b65-b8b6-f08ac460155d/3000x3000/cippovsecuritybridgepod.jpg?aid=rss_feed"/>
      <itunes:duration>00:29:56</itunes:duration>
      <itunes:summary>In this Channel Insider Partner POV interview, host Katie Bavoso sits down with Jesper Zerlang, CEO of SecurityBridge, to discuss SAP cybersecurity, AI-driven threats like data poisoning, and why channel-first strategies will define partner growth in 2026.
Zerlang shares insights on securing mission-critical SAP environments, evolving compliance challenges for CISOs and CIOs, and how partners can capitalize on managed security services opportunities in a rapidly shifting threat landscape.</itunes:summary>
      <itunes:subtitle>In this Channel Insider Partner POV interview, host Katie Bavoso sits down with Jesper Zerlang, CEO of SecurityBridge, to discuss SAP cybersecurity, AI-driven threats like data poisoning, and why channel-first strategies will define partner growth in 2026.
Zerlang shares insights on securing mission-critical SAP environments, evolving compliance challenges for CISOs and CIOs, and how partners can capitalize on managed security services opportunities in a rapidly shifting threat landscape.</itunes:subtitle>
      <itunes:keywords>sap security, 2026 security trends, ai security</itunes:keywords>
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      <itunes:episodeType>full</itunes:episodeType>
      <itunes:episode>130</itunes:episode>
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      <title>Why Most AI Projects Fail According to Spyglass MTG CEO</title>
      <description><![CDATA[<p>Dori shares how <a href="https://www.spyglassmtg.com/" rel="noopener noreferrer">Spyglass MTG</a> helps companies build secure, governed AI environments on Microsoft platforms, why data readiness is the biggest barrier to AI success, and how its AI Navigator framework helps organizations move from experimentation to real production use cases.</p>
<p>They also explore how AI is reshaping consulting models, improving productivity with tools like GitHub Copilot, and enabling powerful real-world use cases across industries like insurance, healthcare, and higher education.</p>
<p>Topics & Timestamps </p>
<p>00:00 – Introduction </p>
<p>Katie Bavoso introduces Dori Albert, CEO of Spyglass MTG. </p>
<p>01:26 – What Spyglass MTG Does </p>
<p>A boutique Microsoft consultancy focused on data, AI, and security. </p>
<p>03:42 – Why Most AI Projects Fail </p>
<p>Common mistakes organizations make when rushing into AI initiatives. </p>
<p>06:00 – AI Is a Platform, Not Just an App </p>
<p>Why governance, architecture, and strategy matter. </p>
<p>08:17 – What the AI Navigator Framework Is </p>
<p>How Spyglass accelerates AI deployments with proven frameworks. </p>
<p>11:02 – Using AI Internally at Spyglass </p>
<p>How agents and GitHub Copilot improve developer productivity. </p>
<p>15:03 – Slowing Down AI Projects to Get Them Right </p>
<p>How Spyglass reframes customer urgency into sustainable strategy. </p>
<p>18:07 – What AI Success Actually Looks Like </p>
<p>Moving from pilots to real production outcomes. </p>
<p>20:26 – Why Data Readiness Is Critical for AI </p>
<p>The biggest barrier preventing companies from scaling AI. </p>
<p>22:35 – AI Security, Governance & Compliance </p>
<p>Why identity management and data protection are critical. </p>
<p>25:14 – How AI Is Changing Consulting Businesses </p>
<p>Why firms are shifting from hourly billing to outcome-based models. </p>
<p>28:32 – Real AI Use Cases Delivering Results </p>
<p>Examples from insurance inspections and healthcare document analysis. </p>
<p>33:19 – Leadership & Women in Technology </p>
<p>Dori’s perspective on mentorship and leadership in a male-dominated industry. </p>
<p>38:13 – Where to Learn More About Spyglass MTG</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 11 Mar 2026 20:30:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, Dori Albert)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/why-most-ai-projects-fail-according-to-spyglass-mtg-ceo-mmJYgToc</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/c7b651de-cec6-47c3-b63a-ebdd3132f5fa/cppovspyglassmtg0226yta.png" width="1280"/>
      <content:encoded><![CDATA[<p>Dori shares how <a href="https://www.spyglassmtg.com/" rel="noopener noreferrer">Spyglass MTG</a> helps companies build secure, governed AI environments on Microsoft platforms, why data readiness is the biggest barrier to AI success, and how its AI Navigator framework helps organizations move from experimentation to real production use cases.</p>
<p>They also explore how AI is reshaping consulting models, improving productivity with tools like GitHub Copilot, and enabling powerful real-world use cases across industries like insurance, healthcare, and higher education.</p>
<p>Topics & Timestamps </p>
<p>00:00 – Introduction </p>
<p>Katie Bavoso introduces Dori Albert, CEO of Spyglass MTG. </p>
<p>01:26 – What Spyglass MTG Does </p>
<p>A boutique Microsoft consultancy focused on data, AI, and security. </p>
<p>03:42 – Why Most AI Projects Fail </p>
<p>Common mistakes organizations make when rushing into AI initiatives. </p>
<p>06:00 – AI Is a Platform, Not Just an App </p>
<p>Why governance, architecture, and strategy matter. </p>
<p>08:17 – What the AI Navigator Framework Is </p>
<p>How Spyglass accelerates AI deployments with proven frameworks. </p>
<p>11:02 – Using AI Internally at Spyglass </p>
<p>How agents and GitHub Copilot improve developer productivity. </p>
<p>15:03 – Slowing Down AI Projects to Get Them Right </p>
<p>How Spyglass reframes customer urgency into sustainable strategy. </p>
<p>18:07 – What AI Success Actually Looks Like </p>
<p>Moving from pilots to real production outcomes. </p>
<p>20:26 – Why Data Readiness Is Critical for AI </p>
<p>The biggest barrier preventing companies from scaling AI. </p>
<p>22:35 – AI Security, Governance & Compliance </p>
<p>Why identity management and data protection are critical. </p>
<p>25:14 – How AI Is Changing Consulting Businesses </p>
<p>Why firms are shifting from hourly billing to outcome-based models. </p>
<p>28:32 – Real AI Use Cases Delivering Results </p>
<p>Examples from insurance inspections and healthcare document analysis. </p>
<p>33:19 – Leadership & Women in Technology </p>
<p>Dori’s perspective on mentorship and leadership in a male-dominated industry. </p>
<p>38:13 – Where to Learn More About Spyglass MTG</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="38103804" type="audio/mpeg" url="https://cdn.simplecast.com/media/audio/transcoded/051d8eae-4e77-4a32-8824-c477c91ed3ac/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/audio/group/d7ecf342-45e2-4c45-ac17-323d75b69dbd/group-item/18867f74-c1d9-40a6-9d71-7630351bc278/128_default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Why Most AI Projects Fail According to Spyglass MTG CEO</itunes:title>
      <itunes:author>Katie Bavoso, Dori Albert</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/5ab22ff5-ec0e-4960-b463-9a7235658e8d/3000x3000/cppovspyglassmtg0226pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:39:41</itunes:duration>
      <itunes:summary>Artificial intelligence is everywhere, but many AI projects fail before they ever deliver real business value.
In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Dori Albert, CEO of Spyglass MTG, to discuss why organizations often struggle to implement AI successfully - and what it actually takes to build AI platforms that deliver measurable outcomes.</itunes:summary>
      <itunes:subtitle>Artificial intelligence is everywhere, but many AI projects fail before they ever deliver real business value.
In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Dori Albert, CEO of Spyglass MTG, to discuss why organizations often struggle to implement AI successfully - and what it actually takes to build AI platforms that deliver measurable outcomes.</itunes:subtitle>
      <itunes:keywords>generative ai business use cases, spyglass mtg, github copilot, katie bavoso, data readiness, enterprise ai strategy, ai implementation, ai strategy, microsoft copilot, ai projects fail, ai governance, ai consulting, channel insider partner pov, dori albert, ai, microsoft ai, enterprise ai</itunes:keywords>
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      <title>Harbor IT on NENS Acquisition and Why the Generalist MSP Model Is Dying</title>
      <description><![CDATA[<p>CFO Hannah Paige and newly appointed CRO Michael Kourkoulakos, the former CEO of NENS, share how the newly combined organization is building a cyber-first MSP platform designed for complex, regulated industries. The conversation explores why vertical specialization is replacing the traditional “generalist MSP” model, how cybersecurity and cloud complexity have reshaped the market, and how Harbor IT plans to scale expertise across industries like life sciences and financial services.</p>
<p>They also discuss the role of specialized practices, advisory services, and proprietary security capabilities to help mid-market organizations strengthen their cybersecurity posture while accelerating business growth.</p>
<p>Topics Covered </p>
<p>- The evolution of the MSP market </p>
<p>- Why generalist MSPs are struggling to compete </p>
<p>- <a href="https://harborit.com/" rel="noopener noreferrer">Harbor IT</a>’s cyber-first strategy </p>
<p>- The acquisition of New England Network Solutions (NENS) </p>
<p>- How vertical specialization drives customer value </p>
<p>- Scaling expertise across regulated industries </p>
<p>- The future of managed services in 2026 and beyond</p>
<p>Timestamps </p>
<p>00:00 – Why the traditional MSP model is breaking </p>
<p>00:28 – Introduction to Harbor IT and the acquisition of NENS </p>
<p>01:44 – Harbor IT’s mission and cyber-first strategy </p>
<p>04:43 – The origin and growth of New England Network Solutions </p>
<p>09:30 – Customer benefits of the Harbor IT + NENS integration </p>
<p>12:29 – Expanding expertise across a 400-person platform </p>
<p>14:26 – Why the “generalist MSP” model is a losing strategy, according to Michael </p>
<p>18:09 – What changed in IT over the past 15 years </p>
<p>20:20 – Risks for MSPs that fail to specialize </p>
<p>21:25 – How Harbor IT plans to stay competitive through 2026</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 25 Feb 2026 23:58:17 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, Michael Kourkoulakos, Hannah Paige)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/harbor-it-on-nens-acquisition-and-why-the-generalist-msp-model-is-dying-wvO7pe_Z</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/2e502c05-2d38-41ed-9e85-1fd79ed91874/cppovharborit0226rnd1ytb.png" width="1280"/>
      <content:encoded><![CDATA[<p>CFO Hannah Paige and newly appointed CRO Michael Kourkoulakos, the former CEO of NENS, share how the newly combined organization is building a cyber-first MSP platform designed for complex, regulated industries. The conversation explores why vertical specialization is replacing the traditional “generalist MSP” model, how cybersecurity and cloud complexity have reshaped the market, and how Harbor IT plans to scale expertise across industries like life sciences and financial services.</p>
<p>They also discuss the role of specialized practices, advisory services, and proprietary security capabilities to help mid-market organizations strengthen their cybersecurity posture while accelerating business growth.</p>
<p>Topics Covered </p>
<p>- The evolution of the MSP market </p>
<p>- Why generalist MSPs are struggling to compete </p>
<p>- <a href="https://harborit.com/" rel="noopener noreferrer">Harbor IT</a>’s cyber-first strategy </p>
<p>- The acquisition of New England Network Solutions (NENS) </p>
<p>- How vertical specialization drives customer value </p>
<p>- Scaling expertise across regulated industries </p>
<p>- The future of managed services in 2026 and beyond</p>
<p>Timestamps </p>
<p>00:00 – Why the traditional MSP model is breaking </p>
<p>00:28 – Introduction to Harbor IT and the acquisition of NENS </p>
<p>01:44 – Harbor IT’s mission and cyber-first strategy </p>
<p>04:43 – The origin and growth of New England Network Solutions </p>
<p>09:30 – Customer benefits of the Harbor IT + NENS integration </p>
<p>12:29 – Expanding expertise across a 400-person platform </p>
<p>14:26 – Why the “generalist MSP” model is a losing strategy, according to Michael </p>
<p>18:09 – What changed in IT over the past 15 years </p>
<p>20:20 – Risks for MSPs that fail to specialize </p>
<p>21:25 – How Harbor IT plans to stay competitive through 2026</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="44115728" type="audio/mpeg" url="https://cdn.simplecast.com/media/audio/transcoded/051d8eae-4e77-4a32-8824-c477c91ed3ac/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/audio/group/e1704099-73af-485a-8475-5d566c87f6d1/group-item/b66cef35-d16a-4577-b98b-13bba6d90f88/128_default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Harbor IT on NENS Acquisition and Why the Generalist MSP Model Is Dying</itunes:title>
      <itunes:author>Katie Bavoso, Michael Kourkoulakos, Hannah Paige</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/4a1876b8-7248-41ee-8fb0-53378f25e29e/3000x3000/cppovharborit0226rnd1pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:45:57</itunes:duration>
      <itunes:summary>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with leaders from Harbor IT to discuss the company’s acquisition of New England Network Solutions, better known as NENS, and what it means for the future of managed services.</itunes:summary>
      <itunes:subtitle>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with leaders from Harbor IT to discuss the company’s acquisition of New England Network Solutions, better known as NENS, and what it means for the future of managed services.</itunes:subtitle>
      <itunes:keywords>hannah paige, nens, new england network solutions, katie bavoso, it, michael kourkoulakos, generalist msp, msp, channel insider, new england, it channel, verticalization, cybersecurity, harbor it, partner pov</itunes:keywords>
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      <title>How Netskope and Optiv Fight Shadow AI</title>
      <description><![CDATA[<p>Joe Green of <a href="https://www.netskope.com/">Netskope</a> and Paul Herrmann of <a href="https://www.optiv.com/">Optiv</a> discuss the real-world impact of SASE, data protection, shadow AI, and why outcomes-driven partnerships matter more than ever in today’s security landscape.</p><p>Topics covered include:</p><p>- Securing cloud and AI adoption without slowing innovation </p><p>- The rise of shadow AI and how to control it </p><p>- Why services and governance are critical to security outcomes </p><p>- How Netskope and Optiv collaborate to reduce customer friction </p><p>- A real-world customer success story spanning deployment to managed services </p><p> </p><p>Chapters / Time Codes</p><p>00:00 – Introduction and why secure modernization matters </p><p>00:57 – The Netskope and Optiv partnership explained </p><p>02:19 – Netskope’s IPO and what it means for partners </p><p>04:30 – Why outcomes matter more than tools alone </p><p>05:12 – AI innovation vs security and compliance challenges </p><p>06:09 – How Netskope secures cloud and AI journeys </p><p>08:03 – What shadow AI is and why it’s risky </p><p>10:01 – How Optiv adds value with governance and services </p><p>11:14 – Partner collaboration before the customer meeting </p><p>14:34 – Customer success story from deployment to expansion </p><p>18:05 – Where to learn more about Netskope and Optiv</p><p> </p><p>For more Partner POV episodes, visit <a href="https://www.channelinsider.com/">ChannelInsider.com</a>.<br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 12 Feb 2026 16:53:10 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, Joe Green, Paul Herrmann)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-netskope-and-optiv-fight-shadow-ai-8agv03ay-Xobcrk6E</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/8559a4bc-f6ee-436a-b601-bdb48e5790d6/yt-20thumbnail-netskope-20and-20optiv-00-01-21-00-still004.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Joe Green of <a href="https://www.netskope.com/">Netskope</a> and Paul Herrmann of <a href="https://www.optiv.com/">Optiv</a> discuss the real-world impact of SASE, data protection, shadow AI, and why outcomes-driven partnerships matter more than ever in today’s security landscape.</p><p>Topics covered include:</p><p>- Securing cloud and AI adoption without slowing innovation </p><p>- The rise of shadow AI and how to control it </p><p>- Why services and governance are critical to security outcomes </p><p>- How Netskope and Optiv collaborate to reduce customer friction </p><p>- A real-world customer success story spanning deployment to managed services </p><p> </p><p>Chapters / Time Codes</p><p>00:00 – Introduction and why secure modernization matters </p><p>00:57 – The Netskope and Optiv partnership explained </p><p>02:19 – Netskope’s IPO and what it means for partners </p><p>04:30 – Why outcomes matter more than tools alone </p><p>05:12 – AI innovation vs security and compliance challenges </p><p>06:09 – How Netskope secures cloud and AI journeys </p><p>08:03 – What shadow AI is and why it’s risky </p><p>10:01 – How Optiv adds value with governance and services </p><p>11:14 – Partner collaboration before the customer meeting </p><p>14:34 – Customer success story from deployment to expansion </p><p>18:05 – Where to learn more about Netskope and Optiv</p><p> </p><p>For more Partner POV episodes, visit <a href="https://www.channelinsider.com/">ChannelInsider.com</a>.<br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="18947480" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/58e57e9f-74e2-41fe-b424-f96a75abc39d/audio/77773485-dba9-4f7a-88bf-6890e2c0a0a5/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How Netskope and Optiv Fight Shadow AI</itunes:title>
      <itunes:author>Katie Bavoso, Joe Green, Paul Herrmann</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/62bd3e56-b230-47ce-99a9-b0319fec72b3/3000x3000/podcast-20thumbnail-netskope-20and-20optiv-00-00-25-00-still004.jpg?aid=rss_feed"/>
      <itunes:duration>00:19:44</itunes:duration>
      <itunes:summary>As organizations race to modernize cloud environments and adopt AI, security and governance can’t be an afterthought. In this episode of Partner POV, Katie Bavoso sits down with Netskope and Optiv to explore how a deep partner-led approach helps customers securely adopt cloud and AI technologies at scale.
</itunes:summary>
      <itunes:subtitle>As organizations race to modernize cloud environments and adopt AI, security and governance can’t be an afterthought. In this episode of Partner POV, Katie Bavoso sits down with Netskope and Optiv to explore how a deep partner-led approach helps customers securely adopt cloud and AI technologies at scale.
</itunes:subtitle>
      <itunes:keywords>shadow ai, cloud, joe green, katie bavoso, it, netskope, it channel, paul herrmann, cybersecurity, optiv, ai, channel partners</itunes:keywords>
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      <title>Hype, Bubble, or Breakthrough? Talking All Things AI with The Neuron</title>
      <description><![CDATA[<p>From Anthropic vs. OpenAI vs. Google to the AI bubble debate, AGI definitions, and how everyday users are leveraging tools like ChatGPT, Claude, and Gemini, this episode breaks down what’s hype, what’s real, and what it actually means for businesses and individuals.</p><p>Plus: how The Neuron became one of the fastest-growing AI podcasts in just one year. <br /> </p><p>Topics Covered:</p><p>00:00 – Welcome + Neuron crossover intro </p><p>02:39 – Why The Neuron reboot worked </p><p>05:16 – Landing interviews with Microsoft & OpenAI </p><p>09:35 – Favorite interviews (OpenAI, Pathway, Microsoft AI) </p><p>12:35 – Who’s winning AI right now? Anthropic vs. OpenAI vs. Google </p><p>17:26 – What is AGI and why can’t anyone define it? </p><p>20:30 – Real-world AI use cases (plumbing, home repairs, daily life) </p><p>24:39 – How Grant & Corey use AI professionally </p><p>32:06 – Is it impossible to stay ahead of AI? </p><p>34:47 – You don't need to spend 10 hours a day learning AI. <a href="https://www.thealgorithmicbridge.com/p/learn-to-use-ai-competently-in-1">Alberto Romero on how to learn AI in 1 Day</a>.</p><p>37:54 – Are we in an AI bubble? </p><p>44:05 – AI vs. the internet revolution comparison </p><p>48:18 – Safety, regulation, and responsible AI use 50:21 – Where to follow The Neuron</p><p>Whether you’re an IT leader, business decision-maker, or just trying to figure out where in your life you could use AI, this conversation delivers clarity without the hype. </p><p>👉 Subscribe to Channel Insider for more conversations with tech leaders. See more interviews and channel content at <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>👉 Check out The Neuron at <a href="https://www.theneurondaily.com/">theneurondaily.com</a> and on YouTube <a href="https://studio.youtube.com/channel/UCnqfe58aUR8N3D2LV6lEoJQ"> @theneuronai </a>​</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 12 Feb 2026 04:17:10 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Grant Harvey, Katie Bavoso, Corey Noles, Victoria Durgin)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/hype-bubble-or-breakthrough-talking-all-things-ai-with-the-neuron-ULJ1oxKl</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/e9dc2043-918f-439d-a10a-56284137ba17/cixneuron-crossover-0226-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>From Anthropic vs. OpenAI vs. Google to the AI bubble debate, AGI definitions, and how everyday users are leveraging tools like ChatGPT, Claude, and Gemini, this episode breaks down what’s hype, what’s real, and what it actually means for businesses and individuals.</p><p>Plus: how The Neuron became one of the fastest-growing AI podcasts in just one year. <br /> </p><p>Topics Covered:</p><p>00:00 – Welcome + Neuron crossover intro </p><p>02:39 – Why The Neuron reboot worked </p><p>05:16 – Landing interviews with Microsoft & OpenAI </p><p>09:35 – Favorite interviews (OpenAI, Pathway, Microsoft AI) </p><p>12:35 – Who’s winning AI right now? Anthropic vs. OpenAI vs. Google </p><p>17:26 – What is AGI and why can’t anyone define it? </p><p>20:30 – Real-world AI use cases (plumbing, home repairs, daily life) </p><p>24:39 – How Grant & Corey use AI professionally </p><p>32:06 – Is it impossible to stay ahead of AI? </p><p>34:47 – You don't need to spend 10 hours a day learning AI. <a href="https://www.thealgorithmicbridge.com/p/learn-to-use-ai-competently-in-1">Alberto Romero on how to learn AI in 1 Day</a>.</p><p>37:54 – Are we in an AI bubble? </p><p>44:05 – AI vs. the internet revolution comparison </p><p>48:18 – Safety, regulation, and responsible AI use 50:21 – Where to follow The Neuron</p><p>Whether you’re an IT leader, business decision-maker, or just trying to figure out where in your life you could use AI, this conversation delivers clarity without the hype. </p><p>👉 Subscribe to Channel Insider for more conversations with tech leaders. See more interviews and channel content at <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>👉 Check out The Neuron at <a href="https://www.theneurondaily.com/">theneurondaily.com</a> and on YouTube <a href="https://studio.youtube.com/channel/UCnqfe58aUR8N3D2LV6lEoJQ"> @theneuronai </a>​</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Hype, Bubble, or Breakthrough? Talking All Things AI with The Neuron</itunes:title>
      <itunes:author>Grant Harvey, Katie Bavoso, Corey Noles, Victoria Durgin</itunes:author>
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      <itunes:duration>00:52:18</itunes:duration>
      <itunes:summary>In this special crossover episode of Channel Insider: Partner POV, host Katie Bavoso welcomes the hosts of sister podcast, The Neuron — Grant Harvey and Corey Noles — alongside Channel Insider Managing Editor Victoria Durgin for a fast-paced, unfiltered discussion about the state of AI in 2026.</itunes:summary>
      <itunes:subtitle>In this special crossover episode of Channel Insider: Partner POV, host Katie Bavoso welcomes the hosts of sister podcast, The Neuron — Grant Harvey and Corey Noles — alongside Channel Insider Managing Editor Victoria Durgin for a fast-paced, unfiltered discussion about the state of AI in 2026.</itunes:subtitle>
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      <title>SurePath AI CEO Secure GenAI Adoption with Zero Trust</title>
      <description><![CDATA[<p>Learn how zero trust principles apply to AI, why blocking AI increases risk, and how AWS enables secure, enterprise-ready AI environments.</p><h3>Topics Covered:</h3><p><strong>00:00</strong> – The AI adoption paradox: Move fast or risk falling behind<br /><strong>03:06</strong> – What surprises companies most about AI usage<br /><strong>05:05</strong> – Why legacy security tools fail with LLM workflows<br /><strong>07:34</strong> – What zero trust looks like in an AI-driven enterprise<br /><strong>09:49</strong> – Real-world financial services use case<br /><strong>11:08</strong> – Why <a href="https://www.surepath.ai/">SurePath AI</a> partnered with AWS<br /><strong>13:55</strong> – How SurePath fits into the AWS partner ecosystem<br /><strong>15:28</strong> – Time to value: What customers see in the first hour<br /><strong>17:56</strong> – The 30–60 day shift from risk management to AI acceleration<br /><strong>18:19</strong> – Why CIOs and CISOs must become the “Department of Yes”<br /><strong>19:31</strong> – Where to learn more about SurePath AI</p><p>🔔 Subscribe for more conversations with technology leaders shaping the future of the IT channel.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 11 Feb 2026 22:08:19 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Casey Bleeker, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/surepath-ai-ceo-secure-genai-adoption-with-zero-trust-GGzF6ekX</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/7281fdbf-547f-4f88-8b27-8f56236ff826/yt-20thumbnail-surepath-20ai-00-01-06-00-still004.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Learn how zero trust principles apply to AI, why blocking AI increases risk, and how AWS enables secure, enterprise-ready AI environments.</p><h3>Topics Covered:</h3><p><strong>00:00</strong> – The AI adoption paradox: Move fast or risk falling behind<br /><strong>03:06</strong> – What surprises companies most about AI usage<br /><strong>05:05</strong> – Why legacy security tools fail with LLM workflows<br /><strong>07:34</strong> – What zero trust looks like in an AI-driven enterprise<br /><strong>09:49</strong> – Real-world financial services use case<br /><strong>11:08</strong> – Why <a href="https://www.surepath.ai/">SurePath AI</a> partnered with AWS<br /><strong>13:55</strong> – How SurePath fits into the AWS partner ecosystem<br /><strong>15:28</strong> – Time to value: What customers see in the first hour<br /><strong>17:56</strong> – The 30–60 day shift from risk management to AI acceleration<br /><strong>18:19</strong> – Why CIOs and CISOs must become the “Department of Yes”<br /><strong>19:31</strong> – Where to learn more about SurePath AI</p><p>🔔 Subscribe for more conversations with technology leaders shaping the future of the IT channel.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19745364" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/a0e7a5a7-d198-432f-824a-240a8bfae824/audio/74d6d5d7-d997-4c13-8de6-6b9800ba6d59/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>SurePath AI CEO Secure GenAI Adoption with Zero Trust</itunes:title>
      <itunes:author>Casey Bleeker, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/a63c1e91-ca82-44fb-bc9e-eb9291938380/3000x3000/podcast-20thumbnail-surepath-20ai-00-00-43-00-still004.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:34</itunes:duration>
      <itunes:summary>Generative AI is already embedded in today’s enterprise workflows—but security, governance, and compliance teams are struggling to keep pace. In this episode of Partner POV, Katie Bavoso sits down with Casey Bleeker, CEO and Co-Founder of SurePath AI, to discuss how organizations can accelerate GenAI adoption without putting data, IP, or regulatory posture at risk.</itunes:summary>
      <itunes:subtitle>Generative AI is already embedded in today’s enterprise workflows—but security, governance, and compliance teams are struggling to keep pace. In this episode of Partner POV, Katie Bavoso sits down with Casey Bleeker, CEO and Co-Founder of SurePath AI, to discuss how organizations can accelerate GenAI adoption without putting data, IP, or regulatory posture at risk.</itunes:subtitle>
      <itunes:keywords>casey bleeker, katie bavoso, it, it channel insights, surepath ai, isv, zero trust, it channel, aws, ai adoption, genai, ai, partner pov, ai insights</itunes:keywords>
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      <title>Integris CEO and CRO on AI, Acquisitions, and How To Be an Irreplaceable MSP</title>
      <description><![CDATA[<p>Glenn shares how his role has evolved since becoming CEO in 2025, how <a href="https://integrisit.com/">Integris</a> is investing heavily in AI, automation, and the application layer, and why the company is acquiring both MSP and non-MSP businesses to build a true digital-state platform. Kyle explains how verticalization, deep customer expertise, and advisory services are helping Integris stand out in an increasingly crowded MSP market — and what customers can do with the additional AI budget many are allocating in 2026. </p><p><br />This conversation dives into how MSPs can move beyond infrastructure, avoid commoditization, and become long-term strategic partners for their customers.</p><h3><strong>Topics & Time Codes</strong></h3><p><strong>00:00 – Welcome & 2026 vision for Integris</strong><br />Glenn Mathis returns to Partner POV as CEO alongside new CRO Kyle Wewe.</p><p><strong>01:28 – Glenn’s new role as CEO & setting the pace for growth</strong><br />How Integris is aligning strategy, culture, and investments for the future.</p><p><strong>03:25 – From infrastructure to the digital state</strong><br />Why Integris is expanding into data, applications, and AI-driven services.</p><p><strong>04:20 – Why Kyle joined Integris as CRO</strong><br />Culture, transformation, and growth opportunities.</p><p><strong>06:30 – What Glenn looks for in executive leaders</strong><br />Curiosity, adaptability, and building for what’s next.</p><p><strong>09:33 – Why Integris refuses to be a “replaceable MSP”</strong><br />How positioning and portfolio strategy prevent commoditization.</p><p><strong>13:12 – Verticalization as a true differentiator</strong><br />Building industry-specific playbooks, KPIs, and automations.</p><p><strong>18:31 – Avoiding price-based buying decisions</strong><br />Why Integris invests heavily in assessments and advisory up front.</p><p><strong>23:10 – Acquiring beyond MSPs</strong><br />How data, automation, and AI companies fit Integris’ strategy.</p><p><strong>25:34 – The application layer focus for 2026</strong><br />Helping customers actually use the data they already have.</p><p><strong>28:14 – How Integris is investing in AI</strong><br />Reimagining workflows with AI agents and automation.</p><p><strong>31:09 – Launching an AI Center of Excellence</strong><br />Upskilling teams and building vertical-specific automations.</p><p><strong>32:47 – How customers should use their AI budgets in 2026</strong><br />Practical guidance for starting (or scaling) an AI journey.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 29 Jan 2026 04:31:46 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, Glenn Mathis)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/integris-ceo-and-cro-on-ai-acquisitions-and-how-to-be-an-irreplaceable-msp-tcsbplji-nGKhMint</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/303f7bda-500d-47fc-ab7b-4562873b9da8/yt-20thumbnail-integris-00-01-20-00-still003.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Glenn shares how his role has evolved since becoming CEO in 2025, how <a href="https://integrisit.com/">Integris</a> is investing heavily in AI, automation, and the application layer, and why the company is acquiring both MSP and non-MSP businesses to build a true digital-state platform. Kyle explains how verticalization, deep customer expertise, and advisory services are helping Integris stand out in an increasingly crowded MSP market — and what customers can do with the additional AI budget many are allocating in 2026. </p><p><br />This conversation dives into how MSPs can move beyond infrastructure, avoid commoditization, and become long-term strategic partners for their customers.</p><h3><strong>Topics & Time Codes</strong></h3><p><strong>00:00 – Welcome & 2026 vision for Integris</strong><br />Glenn Mathis returns to Partner POV as CEO alongside new CRO Kyle Wewe.</p><p><strong>01:28 – Glenn’s new role as CEO & setting the pace for growth</strong><br />How Integris is aligning strategy, culture, and investments for the future.</p><p><strong>03:25 – From infrastructure to the digital state</strong><br />Why Integris is expanding into data, applications, and AI-driven services.</p><p><strong>04:20 – Why Kyle joined Integris as CRO</strong><br />Culture, transformation, and growth opportunities.</p><p><strong>06:30 – What Glenn looks for in executive leaders</strong><br />Curiosity, adaptability, and building for what’s next.</p><p><strong>09:33 – Why Integris refuses to be a “replaceable MSP”</strong><br />How positioning and portfolio strategy prevent commoditization.</p><p><strong>13:12 – Verticalization as a true differentiator</strong><br />Building industry-specific playbooks, KPIs, and automations.</p><p><strong>18:31 – Avoiding price-based buying decisions</strong><br />Why Integris invests heavily in assessments and advisory up front.</p><p><strong>23:10 – Acquiring beyond MSPs</strong><br />How data, automation, and AI companies fit Integris’ strategy.</p><p><strong>25:34 – The application layer focus for 2026</strong><br />Helping customers actually use the data they already have.</p><p><strong>28:14 – How Integris is investing in AI</strong><br />Reimagining workflows with AI agents and automation.</p><p><strong>31:09 – Launching an AI Center of Excellence</strong><br />Upskilling teams and building vertical-specific automations.</p><p><strong>32:47 – How customers should use their AI budgets in 2026</strong><br />Practical guidance for starting (or scaling) an AI journey.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Integris CEO and CRO on AI, Acquisitions, and How To Be an Irreplaceable MSP</itunes:title>
      <itunes:author>Katie Bavoso, Glenn Mathis</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/3a2ba8b0-16c8-4616-aaea-c7506af22531/3000x3000/podcast-20thumbnail-integris-00-01-20-00-still003.jpg?aid=rss_feed"/>
      <itunes:duration>00:45:42</itunes:duration>
      <itunes:summary>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Glenn Mathis, CEO of Integris, and Kyle Wewe, Chief Revenue Officer, to discuss Integris’ bold vision for 2026 and beyond.</itunes:summary>
      <itunes:subtitle>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Glenn Mathis, CEO of Integris, and Kyle Wewe, Chief Revenue Officer, to discuss Integris’ bold vision for 2026 and beyond.</itunes:subtitle>
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      <title>How Rafay Systems Simplifies Hybrid Cloud &amp; AI on AWS</title>
      <description><![CDATA[<p>Mohan explains how Rafay works alongside AWS, why native cloud tools fall short in complex environments, and how enterprises can move from months-long setup times to production in hours. The conversation also dives into real-world use cases across biotech, finance, and global enterprises, showcasing how Rafay enables self-service, standardization, and faster innovation at scale.</p><p>Whether you’re running AWS EKS, managing on-prem infrastructure, or preparing for AI-driven workloads, this interview breaks down what modern platform engineering looks like today.</p><p>⏱️ Topics & Time Codes</p><p>00:00 – Introduction to Partner POV & Rafay Systems </p><p>00:57 – What Rafay does and the cloud environments it serves </p><p>02:12 – Managing hybrid, multi-cloud, and air-gapped environments </p><p>02:50 – Rafay vs. native cloud tools and competing platforms </p><p>04:28 – Analyst recognition, enterprise adoption, and outcomes </p><p>05:28 – Time to value: Rafay vs. DIY Kubernetes </p><p>07:01 – Real-world customer story: biotech, compliance, and speed </p><p>09:20 – Supporting AI, GPUs, and containerized workloads </p><p>11:19 – GPU sharing, quotas, and global data science teams </p><p>12:59 – Rafay’s long-standing strategic partnership with AWS </p><p>15:44 – Why AWS EKS users add Rafay on top </p><p>17:46 – Self-service platforms, governance, and developer productivity </p><p>19:00 – Free trials and how to get started with Rafay </p><p>20:14 – Closing remarks</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 27 Jan 2026 18:31:35 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Mohan Atreya, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-rafay-systems-simplifies-hybrid-cloud-ai-on-aws-ZKG4Nizi</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/402ebc53-2742-41df-a1d5-2d9707264cae/yt-20thumbnail-rafay-20systems-00-01-20-00-still002.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Mohan explains how Rafay works alongside AWS, why native cloud tools fall short in complex environments, and how enterprises can move from months-long setup times to production in hours. The conversation also dives into real-world use cases across biotech, finance, and global enterprises, showcasing how Rafay enables self-service, standardization, and faster innovation at scale.</p><p>Whether you’re running AWS EKS, managing on-prem infrastructure, or preparing for AI-driven workloads, this interview breaks down what modern platform engineering looks like today.</p><p>⏱️ Topics & Time Codes</p><p>00:00 – Introduction to Partner POV & Rafay Systems </p><p>00:57 – What Rafay does and the cloud environments it serves </p><p>02:12 – Managing hybrid, multi-cloud, and air-gapped environments </p><p>02:50 – Rafay vs. native cloud tools and competing platforms </p><p>04:28 – Analyst recognition, enterprise adoption, and outcomes </p><p>05:28 – Time to value: Rafay vs. DIY Kubernetes </p><p>07:01 – Real-world customer story: biotech, compliance, and speed </p><p>09:20 – Supporting AI, GPUs, and containerized workloads </p><p>11:19 – GPU sharing, quotas, and global data science teams </p><p>12:59 – Rafay’s long-standing strategic partnership with AWS </p><p>15:44 – Why AWS EKS users add Rafay on top </p><p>17:46 – Self-service platforms, governance, and developer productivity </p><p>19:00 – Free trials and how to get started with Rafay </p><p>20:14 – Closing remarks</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19987781" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/1015e0d8-3223-4de2-ad8f-3d50270b17b8/audio/40ddedb0-751a-43b2-861b-add7053f9a8d/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How Rafay Systems Simplifies Hybrid Cloud &amp; AI on AWS</itunes:title>
      <itunes:author>Mohan Atreya, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/e8995a3c-dd75-4046-b351-e72ce3380661/3000x3000/podcast-20thumbnail-rafay-20systems-00-01-20-00-still002.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:49</itunes:duration>
      <itunes:summary>In this Partner POV episode, sponsored by Rafay Systems, host Katie Bavoso sits down with Mohan Atreya, Chief Product Officer at Rafay Systems, to explore how platform teams can simplify hybrid and multi-cloud environments, accelerate Kubernetes operations, and support AI and GPU-intensive workloads—all while maintaining governance and cost efficiency.</itunes:summary>
      <itunes:subtitle>In this Partner POV episode, sponsored by Rafay Systems, host Katie Bavoso sits down with Mohan Atreya, Chief Product Officer at Rafay Systems, to explore how platform teams can simplify hybrid and multi-cloud environments, accelerate Kubernetes operations, and support AI and GPU-intensive workloads—all while maintaining governance and cost efficiency.</itunes:subtitle>
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      <title>How Truly SMB Helps Small to Midsize Businesses Adopt AI</title>
      <description><![CDATA[<p>With customers across the UK and North America, <a href="https://trulysmb.com/" target="_blank">Truly SMB</a> focuses on helping organizations become “tech fit” through incremental, outcome-driven AI adoption—especially within the Microsoft ecosystem. The conversation explores why SMBs are underserved by the channel, how Microsoft Copilot is changing day-to-day work, and why AI adoption must be an ongoing journey, not a one-time project.</p><p>This episode is ideal for MSPs, IT leaders, and SMB decision-makers looking to understand practical AI adoption, Microsoft Copilot use cases, and how service providers can guide long-term transformation.</p><p>Topics & Time Codes</p><p>00:00 – Introduction to Truly SMB Who Truly SMB serves and why SMBs are the backbone of the economy </p><p>01:26 – Why SMBs Struggle With AI Adoption The challenges small businesses face when adopting new technology </p><p>05:03 – What “Tech Fit” Really Means Defining tech fitness and how Truly SMB benchmarks customer readiness </p><p>08:10 – AI Adoption Is Not One-and-Done Why continuous enablement matters more than single training sessions </p><p>10:49 – Real-World Microsoft Copilot Adoption Story How accountability and follow-ups drive real AI usage </p><p>13:09 – New CEO Vision for Truly SMB Tim Rooks on leadership, rebranding, and long-term strategy </p><p>17:41 – AI Strategy for SMBs in 2026 How Truly SMB helps customers start small and see quick wins </p><p>19:47 – Using AI Internally: “Customer Zero” How Truly SMB applies AI to its own operations </p><p>21:45 – Microsoft Copilot vs. Public AI Tools Why Copilot is a safer, easier entry point for SMBs, according to Tim and Matt </p><p>26:43 – Partnering With the UK’s Largest Chamber of Commerce Helping 12,000 businesses adopt AI responsibly </p><p>28:15 – Why SMBs Are Underserved by the Channel The business case for investing in SMB-focused AI solutions </p><p>29:58 – What’s Next for Truly SMB in 2026 AI roadmaps, customer obsession, and platform innovation </p><p>35:03 – How to Get Started With Truly SMB Taking the free Tech Fit assessment</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 14 Jan 2026 22:56:28 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Tim Rookes, Matt Kiernan, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-truly-smb-helps-small-to-midsize-businesses-adopt-ai-zYPdDUqR</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/9e91c33a-8fb9-4a2c-9eff-db171c2e7431/ci-ppov-trulysmb-0126-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>With customers across the UK and North America, <a href="https://trulysmb.com/" target="_blank">Truly SMB</a> focuses on helping organizations become “tech fit” through incremental, outcome-driven AI adoption—especially within the Microsoft ecosystem. The conversation explores why SMBs are underserved by the channel, how Microsoft Copilot is changing day-to-day work, and why AI adoption must be an ongoing journey, not a one-time project.</p><p>This episode is ideal for MSPs, IT leaders, and SMB decision-makers looking to understand practical AI adoption, Microsoft Copilot use cases, and how service providers can guide long-term transformation.</p><p>Topics & Time Codes</p><p>00:00 – Introduction to Truly SMB Who Truly SMB serves and why SMBs are the backbone of the economy </p><p>01:26 – Why SMBs Struggle With AI Adoption The challenges small businesses face when adopting new technology </p><p>05:03 – What “Tech Fit” Really Means Defining tech fitness and how Truly SMB benchmarks customer readiness </p><p>08:10 – AI Adoption Is Not One-and-Done Why continuous enablement matters more than single training sessions </p><p>10:49 – Real-World Microsoft Copilot Adoption Story How accountability and follow-ups drive real AI usage </p><p>13:09 – New CEO Vision for Truly SMB Tim Rooks on leadership, rebranding, and long-term strategy </p><p>17:41 – AI Strategy for SMBs in 2026 How Truly SMB helps customers start small and see quick wins </p><p>19:47 – Using AI Internally: “Customer Zero” How Truly SMB applies AI to its own operations </p><p>21:45 – Microsoft Copilot vs. Public AI Tools Why Copilot is a safer, easier entry point for SMBs, according to Tim and Matt </p><p>26:43 – Partnering With the UK’s Largest Chamber of Commerce Helping 12,000 businesses adopt AI responsibly </p><p>28:15 – Why SMBs Are Underserved by the Channel The business case for investing in SMB-focused AI solutions </p><p>29:58 – What’s Next for Truly SMB in 2026 AI roadmaps, customer obsession, and platform innovation </p><p>35:03 – How to Get Started With Truly SMB Taking the free Tech Fit assessment</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="35506187" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/0a80f4cb-c271-4cc6-a983-b3257626814f/audio/590f1df6-6b52-404c-89f9-82e19c8952cb/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How Truly SMB Helps Small to Midsize Businesses Adopt AI</itunes:title>
      <itunes:author>Tim Rookes, Matt Kiernan, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/1e43dd69-a62c-4374-bbc9-e3a1330c44e7/3000x3000/ci-ppov-trulysmb-0126-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:36:59</itunes:duration>
      <itunes:summary>Small and mid-sized businesses are under pressure to adopt AI, but many don’t know where to start. In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Tim Rookes, CEO of Truly SMB, and Matt Kiernan, CTO, to discuss how SMBs can adopt AI responsibly, securely, and with measurable business impact.
</itunes:summary>
      <itunes:subtitle>Small and mid-sized businesses are under pressure to adopt AI, but many don’t know where to start. In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Tim Rookes, CEO of Truly SMB, and Matt Kiernan, CTO, to discuss how SMBs can adopt AI responsibly, securely, and with measurable business impact.
</itunes:subtitle>
      <itunes:keywords>microsoft, time rookes, tech fitness, katie bavoso, it, matt kiernan, msp, channel insider, ai for smbs, it channel, managed services, microsoft copilot, ai, small to midsize businesses, partner pov, truly smb</itunes:keywords>
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      <title>Q4 and 2025 Annual IT Channel Recap: AI, VMware, Security &amp; 2026 Outlook</title>
      <description><![CDATA[<p>From VMware and Broadcom partner shakeups to AI maturity, governance, security, major tech layoffs, CMMC 2.0 enforcement, and the evolving role of MSPs, this episode delivers a comprehensive look at how the channel is changing—and what partners need to prepare for the new year. </p><p>Whether you’re an MSP, vendor, distributor, or channel strategist, this episode covers the insights that shaped 2025 and will influence decisions in the year ahead.</p><p>Topics & Time Codes </p><p>00:00 – Welcome & Q4 2025 channel overview </p><p>01:25 – Introducing Channel Insider writer Luis Millares </p><p>04:50 – Executive leadership shifts and vendor changes </p><p>06:34 – VMware & Broadcom partner program impact </p><p>11:51 – Partner-to-partner collaboration trends </p><p>12:13 – Veeam + ServiceNow partnership explained </p><p>13:36 – AI in the channel: from hype to execution </p><p>14:24 – Generative AI, agents, and enterprise adoption </p><p>16:20 – AI governance, trust, and compliance concerns </p><p>18:28 – Is there an AI bubble—or an “AI balloon”? </p><p>21:57 – Security, AI threats, and regulatory pressure </p><p>24:00 – CMMC 2.0 enforcement timeline and opportunities </p><p>26:26 – AI-powered cyber threats and Zero Trust </p><p>29:31 – Data sovereignty and cloud compliance trends </p><p>31:06 – Major tech layoffs: causes and channel impact</p><p>37:09 – How partners are choosing vendors in 2025 </p><p>38:59 – MSP evolution and the rise of advisory services </p><p>44:12 – Channel Insider highlights & proudest moments </p><p>48:36 – Favorite stories and standout interviews of 2025 </p><p>55:20 – 2026 predictions: AI, security, compliance & more </p><p>59:01 – The channel’s growing role in the IT ecosystem <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Fri, 2 Jan 2026 15:22:54 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Luis Millares, Jordan Smith, Katie Bavoso, Victoria Durgin)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/q4-and-2025-annual-it-channel-recap-ai-vmware-security-2026-outlook-gT3UiU6s</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/73916af3-ad96-4a0c-a9b7-9e8f09e80347/yt-20thumbnail-q4-20and-202025-20channel-20recap-20ci-ppov-00-01-10-22-still001.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>From VMware and Broadcom partner shakeups to AI maturity, governance, security, major tech layoffs, CMMC 2.0 enforcement, and the evolving role of MSPs, this episode delivers a comprehensive look at how the channel is changing—and what partners need to prepare for the new year. </p><p>Whether you’re an MSP, vendor, distributor, or channel strategist, this episode covers the insights that shaped 2025 and will influence decisions in the year ahead.</p><p>Topics & Time Codes </p><p>00:00 – Welcome & Q4 2025 channel overview </p><p>01:25 – Introducing Channel Insider writer Luis Millares </p><p>04:50 – Executive leadership shifts and vendor changes </p><p>06:34 – VMware & Broadcom partner program impact </p><p>11:51 – Partner-to-partner collaboration trends </p><p>12:13 – Veeam + ServiceNow partnership explained </p><p>13:36 – AI in the channel: from hype to execution </p><p>14:24 – Generative AI, agents, and enterprise adoption </p><p>16:20 – AI governance, trust, and compliance concerns </p><p>18:28 – Is there an AI bubble—or an “AI balloon”? </p><p>21:57 – Security, AI threats, and regulatory pressure </p><p>24:00 – CMMC 2.0 enforcement timeline and opportunities </p><p>26:26 – AI-powered cyber threats and Zero Trust </p><p>29:31 – Data sovereignty and cloud compliance trends </p><p>31:06 – Major tech layoffs: causes and channel impact</p><p>37:09 – How partners are choosing vendors in 2025 </p><p>38:59 – MSP evolution and the rise of advisory services </p><p>44:12 – Channel Insider highlights & proudest moments </p><p>48:36 – Favorite stories and standout interviews of 2025 </p><p>55:20 – 2026 predictions: AI, security, compliance & more </p><p>59:01 – The channel’s growing role in the IT ecosystem <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Q4 and 2025 Annual IT Channel Recap: AI, VMware, Security &amp; 2026 Outlook</itunes:title>
      <itunes:author>Luis Millares, Jordan Smith, Katie Bavoso, Victoria Durgin</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/6df712d8-2c3b-475d-a210-4795315c2f60/3000x3000/podcast-20thumbnail-q4-20and-202025-20channel-20recap-20ci-ppov-00-00-39-10-still001.jpg?aid=rss_feed"/>
      <itunes:duration>01:04:51</itunes:duration>
      <itunes:summary>In this Channel Insider Q4 and 2025 and Annual IT Channel Recap, host Katie Bavoso is joined by the Channel Insider editorial team—Victoria Durgin, Jordan Smith, and Luis Millares—to break down the biggest IT channel stories, trends, and turning points from 2025, plus their early predictions for what’s ahead in 2026.</itunes:summary>
      <itunes:subtitle>In this Channel Insider Q4 and 2025 and Annual IT Channel Recap, host Katie Bavoso is joined by the Channel Insider editorial team—Victoria Durgin, Jordan Smith, and Luis Millares—to break down the biggest IT channel stories, trends, and turning points from 2025, plus their early predictions for what’s ahead in 2026.</itunes:subtitle>
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      <title>Grammarly Rebrands as Superhuman, Launches Superhuman Alliance Partner Program</title>
      <description><![CDATA[<p>In this episode of Partner POV, <a href="https://superhuman.com/partners">Superhuman</a>’s Vice President of Global Partnerships, Ko Mistry, joins host Katie Bavoso to discuss AI market shifts, partner opportunities, adoption challenges, and how unified AI can drive real business outcomes for customers and MSPs.</p><p>Topics & Time Codes: </p><p>00:00 – Superhuman rebrand and AI productivity vision </p><p>00:36 – Launch of the Superhuman Alliance partner program </p><p>01:02 – AI market shift from experimentation to accountability </p><p>02:13 – Measuring AI outcomes: productivity, quality, and scale </p><p>02:38 – Why AI adoption matters more than AI tools </p><p>03:54 – Superhuman’s differentiation in a crowded AI market </p><p>04:24 – AI agents embedded into daily workflows </p><p>05:35 – Building the Superhuman Alliance around customer value </p><p>06:15 – Four partner value streams: sell, deliver, adopt, expand </p><p>07:36 – Grammarly, Coda, and Superhuman Mail under one platform </p><p>09:33 – Unified AI vs. “AI chaos” </p><p>10:25 – Skills partners need to succeed with AI adoption </p><p>11:53 – How Superhuman levels the playing field for partners </p><p>13:44 – What true partnership looks like in the AI era </p><p>14:32 – Growth opportunities for partners in AI productivity </p><p>16:07 – How to join the Superhuman Alliance</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 18 Dec 2025 20:36:50 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Ko Mistry, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/grammarly-rebrands-as-superhuman-launches-superhuman-alliance-partner-program-qG3b2132</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/a72d429e-e321-49b6-bee8-220d8ecb19b4/ci-ppov-grammarlycustom-1114-2025-rnd2-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In this episode of Partner POV, <a href="https://superhuman.com/partners">Superhuman</a>’s Vice President of Global Partnerships, Ko Mistry, joins host Katie Bavoso to discuss AI market shifts, partner opportunities, adoption challenges, and how unified AI can drive real business outcomes for customers and MSPs.</p><p>Topics & Time Codes: </p><p>00:00 – Superhuman rebrand and AI productivity vision </p><p>00:36 – Launch of the Superhuman Alliance partner program </p><p>01:02 – AI market shift from experimentation to accountability </p><p>02:13 – Measuring AI outcomes: productivity, quality, and scale </p><p>02:38 – Why AI adoption matters more than AI tools </p><p>03:54 – Superhuman’s differentiation in a crowded AI market </p><p>04:24 – AI agents embedded into daily workflows </p><p>05:35 – Building the Superhuman Alliance around customer value </p><p>06:15 – Four partner value streams: sell, deliver, adopt, expand </p><p>07:36 – Grammarly, Coda, and Superhuman Mail under one platform </p><p>09:33 – Unified AI vs. “AI chaos” </p><p>10:25 – Skills partners need to succeed with AI adoption </p><p>11:53 – How Superhuman levels the playing field for partners </p><p>13:44 – What true partnership looks like in the AI era </p><p>14:32 – Growth opportunities for partners in AI productivity </p><p>16:07 – How to join the Superhuman Alliance</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Grammarly Rebrands as Superhuman, Launches Superhuman Alliance Partner Program</itunes:title>
      <itunes:author>Ko Mistry, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/21f67350-5a0b-458d-9b40-c73eb405c560/3000x3000/ci-ppov-grammarlycustom-1114-2025-rnd2-pod-3000x3000.jpg?aid=rss_feed"/>
      <itunes:duration>00:17:20</itunes:duration>
      <itunes:summary>Following Grammarly&apos;s rebrand as Superhuman, the AI-native productivity platform has introduced it&apos;s new partner program, the Superhuman Alliance. </itunes:summary>
      <itunes:subtitle>Following Grammarly&apos;s rebrand as Superhuman, the AI-native productivity platform has introduced it&apos;s new partner program, the Superhuman Alliance. </itunes:subtitle>
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      <title>How Data41 Uses AI to Transform Life Sciences &amp; Social Good</title>
      <description><![CDATA[<p>Hans shares <a href="https://www.data41.com/">Data41</a>’s nearly 20-year journey, including pivotal acquisitions, strategic pivots, and how AI opened the door to life sciences and social services innovation. From accelerating donor eligibility decisions in tissue banks to helping clinicians spend more time with at-risk youth, this conversation highlights AI use cases that go far beyond automation — and into saving time, resources, and lives.</p><p>🔔 Subscribe for more IT channel insights, vendor stories, and real-world AI use cases.</p><p>Topics & Time Codes </p><p>00:00 – Welcome & Episode Overview Introduction to Data41 and how AI is helping humans, not replacing them </p><p>01:18 – Founding Data41 (2006) Why Hans started the company and early challenges as a VAR </p><p>03:16 – From VAR to ISV How market shifts and AI led to a new business model </p><p>07:20 – Building an AI Practice Hiring Data41’s first AI engineer and early experimentation </p><p>09:19 – AI in Social Services Partnering with McKinley Children’s Center to help at-risk youth </p><p>10:55 – Entering Life Sciences Developing AI for tissue banks and donor eligibility workflows </p><p>13:57 – Commercializing AI Software Turning a custom project into a scalable product </p><p>16:35 – The Human Impact of AI Why accuracy and speed matter when lives are involved </p><p>17:31 – Reducing Clinician Burnout Using AI to cut paperwork and increase face time with children </p><p>22:53 – How AI Customer Conversations Have Evolved Moving from “Can you help us with AI?” to outcome-driven strategy </p><p>25:57 – Current AI Roadblocks Trust, training data, niche industries, and adoption challenges </p><p>29:18 – Data41’s AI Focus Going Into 2026 Life sciences, social services, and selective custom projects </p><p>32:03 – Partner Ecosystem Value The role of IBM, Ingram Micro, and Microsoft in Data41’s growth </p><p>37:38 – Advice for Aspiring Founders Lessons learned from nearly two decades in business </p><p>40:07 – Where to Learn More About Data41 How to connect with Hans and the Data41 team</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 17 Dec 2025 22:14:02 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Hans Mize, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-data41-uses-ai-to-transform-life-sciences-social-good-b4a5QFm0</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/f13f5384-1794-4e1c-b6b4-9bc6b0c1e9c6/ci-ppov-data41-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Hans shares <a href="https://www.data41.com/">Data41</a>’s nearly 20-year journey, including pivotal acquisitions, strategic pivots, and how AI opened the door to life sciences and social services innovation. From accelerating donor eligibility decisions in tissue banks to helping clinicians spend more time with at-risk youth, this conversation highlights AI use cases that go far beyond automation — and into saving time, resources, and lives.</p><p>🔔 Subscribe for more IT channel insights, vendor stories, and real-world AI use cases.</p><p>Topics & Time Codes </p><p>00:00 – Welcome & Episode Overview Introduction to Data41 and how AI is helping humans, not replacing them </p><p>01:18 – Founding Data41 (2006) Why Hans started the company and early challenges as a VAR </p><p>03:16 – From VAR to ISV How market shifts and AI led to a new business model </p><p>07:20 – Building an AI Practice Hiring Data41’s first AI engineer and early experimentation </p><p>09:19 – AI in Social Services Partnering with McKinley Children’s Center to help at-risk youth </p><p>10:55 – Entering Life Sciences Developing AI for tissue banks and donor eligibility workflows </p><p>13:57 – Commercializing AI Software Turning a custom project into a scalable product </p><p>16:35 – The Human Impact of AI Why accuracy and speed matter when lives are involved </p><p>17:31 – Reducing Clinician Burnout Using AI to cut paperwork and increase face time with children </p><p>22:53 – How AI Customer Conversations Have Evolved Moving from “Can you help us with AI?” to outcome-driven strategy </p><p>25:57 – Current AI Roadblocks Trust, training data, niche industries, and adoption challenges </p><p>29:18 – Data41’s AI Focus Going Into 2026 Life sciences, social services, and selective custom projects </p><p>32:03 – Partner Ecosystem Value The role of IBM, Ingram Micro, and Microsoft in Data41’s growth </p><p>37:38 – Advice for Aspiring Founders Lessons learned from nearly two decades in business </p><p>40:07 – Where to Learn More About Data41 How to connect with Hans and the Data41 team</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How Data41 Uses AI to Transform Life Sciences &amp; Social Good</itunes:title>
      <itunes:author>Hans Mize, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/c8fc3398-9e97-4fb2-a8aa-c2bd8dbee004/3000x3000/ci-ppov-data41-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:41:27</itunes:duration>
      <itunes:summary>How can artificial intelligence truly help people? In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Hans Mize, President and Founder of Data41, to explore how his company evolved from a traditional VAR into an AI-powered independent software vendor driving real-world impact.</itunes:summary>
      <itunes:subtitle>How can artificial intelligence truly help people? In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Hans Mize, President and Founder of Data41, to explore how his company evolved from a traditional VAR into an AI-powered independent software vendor driving real-world impact.</itunes:subtitle>
      <itunes:keywords>microsoft, katie bavoso, it, ibm, channel insider, ingram micro, isv, it channel, reseller, social sciences, data41, tissue banks, var, ai, hans mize, partner pov, organ donation</itunes:keywords>
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      <title>How Bitdefender &amp; DSN Group Deliver SMB Cybersecurity</title>
      <description><![CDATA[<p>Learn how DSN Group leverages Bitdefender’s MDR, EDR, and consolidated security platform to help customers optimize budgets, overcome staffing challenges, and strengthen cyber resilience in today’s evolving threat landscape.</p><p>⏱️ Topics & Time Codes</p><p>00:00 – Intro</p><p>How Bitdefender and DSN Group partner to deliver cybersecurity outcomes for SMBs.</p><p>00:59 – What DSN Group Is & Who They Serve</p><p>Overview of DSN’s VAR and MSP divisions and their regional focus.</p><p>01:27 – How the Partnership Began</p><p>DSN’s early experience using Bitdefender in their MSP practice.</p><p>02:05 – How Bitdefender Meets Customers Where They Are,</p><p>Support for hybrid partners and the SMB cybersecurity journey.</p><p>02:59 – Customer Feedback & Extending Internal Resources</p><p>Why DSN clients value Bitdefender’s flexibility and breadth.</p><p>03:36 – Budget Considerations for SMBs</p><p>How Bitdefender helps lean teams achieve layered security affordably.</p><p>04:52 – Making Enterprise-Level Protection Accessible</p><p>Pricing, MDR support, and the value of platform consolidation.</p><p>06:07 – Education & Partner Enablement</p><p>Bitdefender Masterclass, onboarding, best practices, and threat-focused training.</p><p>07:17 – What Makes This Partnership Unique</p><p>Trust, relationship building, and complementary strengths.</p><p>08:30 – Customer Success Story</p><p>How a 400-employee organization chose Bitdefender’s MDR service.</p><p>09:47 – Supporting Skeptical or New Clients</p><p>Trials, testing, and the importance of hands-on evaluation.</p><p>10:30 – How Bitdefender Earns DSN Group’s Trust</p><p>Reliability, resources, communication, and responsive support.</p><p>11:37 – Where to Learn More</p><p>How customers and partners can get information and trials.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 10 Dec 2025 00:06:21 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Kevin Weiss, Nicolas Oberndorfer, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-bitdefender-dsn-group-deliver-smb-cybersecurity-lUDid3ql</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/93ea9959-0c36-461b-bb11-cab84050432a/ci-ppov-custom-bitdefenderdsngroup-1125-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Learn how DSN Group leverages Bitdefender’s MDR, EDR, and consolidated security platform to help customers optimize budgets, overcome staffing challenges, and strengthen cyber resilience in today’s evolving threat landscape.</p><p>⏱️ Topics & Time Codes</p><p>00:00 – Intro</p><p>How Bitdefender and DSN Group partner to deliver cybersecurity outcomes for SMBs.</p><p>00:59 – What DSN Group Is & Who They Serve</p><p>Overview of DSN’s VAR and MSP divisions and their regional focus.</p><p>01:27 – How the Partnership Began</p><p>DSN’s early experience using Bitdefender in their MSP practice.</p><p>02:05 – How Bitdefender Meets Customers Where They Are,</p><p>Support for hybrid partners and the SMB cybersecurity journey.</p><p>02:59 – Customer Feedback & Extending Internal Resources</p><p>Why DSN clients value Bitdefender’s flexibility and breadth.</p><p>03:36 – Budget Considerations for SMBs</p><p>How Bitdefender helps lean teams achieve layered security affordably.</p><p>04:52 – Making Enterprise-Level Protection Accessible</p><p>Pricing, MDR support, and the value of platform consolidation.</p><p>06:07 – Education & Partner Enablement</p><p>Bitdefender Masterclass, onboarding, best practices, and threat-focused training.</p><p>07:17 – What Makes This Partnership Unique</p><p>Trust, relationship building, and complementary strengths.</p><p>08:30 – Customer Success Story</p><p>How a 400-employee organization chose Bitdefender’s MDR service.</p><p>09:47 – Supporting Skeptical or New Clients</p><p>Trials, testing, and the importance of hands-on evaluation.</p><p>10:30 – How Bitdefender Earns DSN Group’s Trust</p><p>Reliability, resources, communication, and responsive support.</p><p>11:37 – Where to Learn More</p><p>How customers and partners can get information and trials.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How Bitdefender &amp; DSN Group Deliver SMB Cybersecurity</itunes:title>
      <itunes:author>Kevin Weiss, Nicolas Oberndorfer, Katie Bavoso</itunes:author>
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      <itunes:duration>00:12:35</itunes:duration>
      <itunes:summary>In this episode of Partner POV, host Katie Bavoso sits down with Nicolas Oberndorfer, Channel Sales Engineer at Bitdefender, Kevin Weiss, President and Principal of DSN Group, to explore how their partnership brings enterprise-grade cybersecurity protection to small and mid-sized businesses.

</itunes:summary>
      <itunes:subtitle>In this episode of Partner POV, host Katie Bavoso sits down with Nicolas Oberndorfer, Channel Sales Engineer at Bitdefender, Kevin Weiss, President and Principal of DSN Group, to explore how their partnership brings enterprise-grade cybersecurity protection to small and mid-sized businesses.

</itunes:subtitle>
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      <title>Bitdefender &amp; Pentamix Security: Making MDR Accessible for Every Business</title>
      <description><![CDATA[<p>Learn how <a href="https://www.bitdefender.com/en-us/">Bitdefender</a> and <a href="https://pentamixsecurity.com/">Pentamix Security </a>collaborate to deliver trusted guidance, reduce security complexity, improve compliance, and introduce innovative tools like PHASR and GravityZone Compliance Manager.</p><p>Topics & Time Codes: </p><p>00:00 — Intro: Why Bitdefender + Pentamix Security is a powerful partnership </p><p>00:36 — Endpoint security challenges facing today’s organizations </p><p>01:29 — Why Bitdefender is a natural fit for Pentamix Security customers </p><p>02:26 — How Bitdefender enhances Pentamix Security’s endpoint offerings </p><p>03:00 — Making MDR accessible and affordable for more businesses </p><p>04:04 — Reducing tool sprawl and simplifying security stacks </p><p>05:03 — Building trust and transparency in cybersecurity partnerships </p><p>06:39 — Bitdefender Masterclass: Improving education & adoption </p><p>07:25 — Compliance-focused innovations: PHASR & GravityZone Compliance Manager </p><p>09:00 — How PHASR reduces attack surface and stands out in the market </p><p>10:38 — Success stories from the Bitdefender– Pentamix Security partnership </p><p>12:54 — What’s next for the partnership & evolving with AI-driven threats </p><p>13:55 — Where to learn more from Bitdefender and Pentamix Security</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 9 Dec 2025 04:45:57 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Nicolas Oberndorfer, Donald Klindt, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/bitdefender-pentamix-security-making-mdr-accessible-for-every-business-84v4wDhu</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/44415cc9-5b96-4e7e-a03c-c5d89bbbcb46/ci-ppov-custom-bitdefenderpentamix-1125-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Learn how <a href="https://www.bitdefender.com/en-us/">Bitdefender</a> and <a href="https://pentamixsecurity.com/">Pentamix Security </a>collaborate to deliver trusted guidance, reduce security complexity, improve compliance, and introduce innovative tools like PHASR and GravityZone Compliance Manager.</p><p>Topics & Time Codes: </p><p>00:00 — Intro: Why Bitdefender + Pentamix Security is a powerful partnership </p><p>00:36 — Endpoint security challenges facing today’s organizations </p><p>01:29 — Why Bitdefender is a natural fit for Pentamix Security customers </p><p>02:26 — How Bitdefender enhances Pentamix Security’s endpoint offerings </p><p>03:00 — Making MDR accessible and affordable for more businesses </p><p>04:04 — Reducing tool sprawl and simplifying security stacks </p><p>05:03 — Building trust and transparency in cybersecurity partnerships </p><p>06:39 — Bitdefender Masterclass: Improving education & adoption </p><p>07:25 — Compliance-focused innovations: PHASR & GravityZone Compliance Manager </p><p>09:00 — How PHASR reduces attack surface and stands out in the market </p><p>10:38 — Success stories from the Bitdefender– Pentamix Security partnership </p><p>12:54 — What’s next for the partnership & evolving with AI-driven threats </p><p>13:55 — Where to learn more from Bitdefender and Pentamix Security</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Bitdefender &amp; Pentamix Security: Making MDR Accessible for Every Business</itunes:title>
      <itunes:author>Nicolas Oberndorfer, Donald Klindt, Katie Bavoso</itunes:author>
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      <itunes:duration>00:14:54</itunes:duration>
      <itunes:summary>In this episode of Partner POV, brought to you by Bitdefender, host Katie Bavoso sits down with Donald Klindt, CEO &amp; President of Pentamix Security, and Nicolas Oberndorfer, Channel Sales Engineer at Bitdefender, to explore how their partnership is helping organizations simplify cybersecurity, strengthen endpoint protection, and access MDR without enterprise-level price tags.</itunes:summary>
      <itunes:subtitle>In this episode of Partner POV, brought to you by Bitdefender, host Katie Bavoso sits down with Donald Klindt, CEO &amp; President of Pentamix Security, and Nicolas Oberndorfer, Channel Sales Engineer at Bitdefender, to explore how their partnership is helping organizations simplify cybersecurity, strengthen endpoint protection, and access MDR without enterprise-level price tags.</itunes:subtitle>
      <itunes:keywords>donald klindt, mdr, end point, bitdefender, katie bavoso, it, phasr, managed detection and response, channel partnership, pentamix security, it channel, nicolas oberndorfer, gravity zone, partner pov</itunes:keywords>
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      <title>Tackling AI, Tech Debt &amp; Faster AWS Migration with Caylent</title>
      <description><![CDATA[<p>Ryan breaks down how Caylent became the #1 independent AWS-only partner, the challenges companies face when modernizing legacy systems, and how Caylent Accelerate uses generative AI to make cloud adoption faster, safer, and more cost-effective.</p><p>Topics & Time Codes:</p><p>00:00–00:36 — Welcome & guest introduction </p><p>00:36–01:19 — What Caylent is and who it serves </p><p>01:19–02:23 — Serving SMB → enterprise + ISVs </p><p>02:23–03:39 — Caylent’s AWS journey & Partner of the Year awards </p><p>03:39–04:19 — Introducing Caylent Accelerate </p><p>04:19–05:29 — What stands in the way of cloud migration today </p><p>05:29–06:18 — Risk, downtime, and skills challenges </p><p>06:18–07:14 — Why customers struggle to address tech debt </p><p>07:14–08:26 — How customer needs fueled Caylent Accelerate </p><p>08:26–09:37 — Using generative AI for code translation </p><p>09:37–10:36 — Test-driven automation for safe transformation </p><p>10:36–11:06 — The “better, faster, cheaper” model </p><p>11:06–12:26 — How customers know they’re a fit </p><p>12:26–13:18 — Cloud evolution strategy explained </p><p>13:18–14:17 — Migrating infrastructure with AI-driven IaC </p><p>14:17–15:05 — Disaster recovery & resiliency on AWS </p><p>15:05–15:31 — Modernizing databases and applications </p><p>15:31–16:39 — Security posture & new ways of working in the cloud <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 4 Dec 2025 00:07:22 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Ryan Gross, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/tackling-ai-tech-debt-faster-aws-migration-with-caylent-KreyA3eR</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/08a429af-b7b2-4acb-bc50-16c5a486641e/yt-20caylent-20ci-ppov-20thumbnail-00-01-20-11-still001.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Ryan breaks down how Caylent became the #1 independent AWS-only partner, the challenges companies face when modernizing legacy systems, and how Caylent Accelerate uses generative AI to make cloud adoption faster, safer, and more cost-effective.</p><p>Topics & Time Codes:</p><p>00:00–00:36 — Welcome & guest introduction </p><p>00:36–01:19 — What Caylent is and who it serves </p><p>01:19–02:23 — Serving SMB → enterprise + ISVs </p><p>02:23–03:39 — Caylent’s AWS journey & Partner of the Year awards </p><p>03:39–04:19 — Introducing Caylent Accelerate </p><p>04:19–05:29 — What stands in the way of cloud migration today </p><p>05:29–06:18 — Risk, downtime, and skills challenges </p><p>06:18–07:14 — Why customers struggle to address tech debt </p><p>07:14–08:26 — How customer needs fueled Caylent Accelerate </p><p>08:26–09:37 — Using generative AI for code translation </p><p>09:37–10:36 — Test-driven automation for safe transformation </p><p>10:36–11:06 — The “better, faster, cheaper” model </p><p>11:06–12:26 — How customers know they’re a fit </p><p>12:26–13:18 — Cloud evolution strategy explained </p><p>13:18–14:17 — Migrating infrastructure with AI-driven IaC </p><p>14:17–15:05 — Disaster recovery & resiliency on AWS </p><p>15:05–15:31 — Modernizing databases and applications </p><p>15:31–16:39 — Security posture & new ways of working in the cloud <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="41999601" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/91fce8c4-85b0-49f6-8306-e807d6521d34/audio/88490442-c3b3-4f8b-b758-03d238cfe45f/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Tackling AI, Tech Debt &amp; Faster AWS Migration with Caylent</itunes:title>
      <itunes:author>Ryan Gross, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/41131ae1-c63c-4bae-9ee4-9111945ca0c4/3000x3000/podcast-20caylent-20ci-ppov-20thumbnail-00-01-07-20-still002.jpg?aid=rss_feed"/>
      <itunes:duration>00:43:44</itunes:duration>
      <itunes:summary>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Ryan Gross, Head of Data &amp; Applications at Caylent, to explore how AI is reshaping cloud migration, what reducing technical debt looks like, and accelerating modernization on AWS.</itunes:summary>
      <itunes:subtitle>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Ryan Gross, Head of Data &amp; Applications at Caylent, to explore how AI is reshaping cloud migration, what reducing technical debt looks like, and accelerating modernization on AWS.</itunes:subtitle>
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      <title>How 11:11 Systems Supports Displaced Partners After VMware Program Changes</title>
      <description><![CDATA[<p>Dante explains how 11:11 Systems’ integrated global platform can help partners transition without disruption, deliver services at scale, and maintain compliance under Broadcom’s evolving program rules—all while preserving customer investments and preventing costly re-platforming. </p><p>⏱️ Time Codes & Topics </p><p>0:00 – Intro Overview of the VMware/Broadcom restructuring and its impact. </p><p>0:37 – What Is 11:11 Systems? Dante introduces the company’s background, VMware history, and global platform. </p><p>1:54 – Bringing Stability to the VMware Ecosystem How 11:11 Systems supports customers and partners during disruption. </p><p>3:34 – Options for Displaced VMware Providers Wholesale reselling, operational leases, and acquisition pathways. </p><p>5:01 – How the “Bridge” Works for Partners Ways partners can continue supporting VMware services with 11:11 Systems. </p><p>6:49 – Customer Migration & Cost Control How customers can preserve investments and avoid disruptive re-platforming. </p><p>8:10 – Revenue Opportunities for MSPs Additional services, global reach, and improving margins through scale. </p><p>9:57 – Why Not Switch to a VMware Alternative? Dante explains the challenges of re-platforming and value of continuity. </p><p>11:31 – Compliance, Portability & Longevity How 11:11 Systems maintains compliance with Broadcom’s changing requirements. </p><p>13:13 – Who’s Eligible? Support for both small MSPs and large regional or global providers. </p><p>14:00 – Migration Without Downtime How 11:11 Systems delivers seamless transitions and DR/migration services. </p><p>15:10 – Short-Term vs. Long-Term Market Shift Why this moment represents both immediate opportunity and lasting change. </p><p>16:37 – Dante’s Advice to Partners Now Cut from VMware The single most important step MSPs should take this week. </p><p>17:30 – Where to Learn More <a href="https://1111systems.com/?utm_source=google-search&utm_medium=cpc&utm_campaign=LVL_SYS_SCH_GSE_Brand&utm_content=brand&utm_term=11%3A11%20systems&gclid=CjwKCAiA3L_JBhAlEiwAlcWO55MJ68YdBArsQJVKgbAnr9gBdlNRqd7U4qU-UF5JZsryxTBMUfBxVBoCsXsQAvD_BwE&utm_extensionid&utm_geo=9001873&utm_matchtype=e&utm_placement&qgad=725427669532&qgterm=11%3A11%20systems&gad_source=1&gad_campaignid=20663972535&gbraid=0AAAAApCWK55UeZ4DZH6RHQoNY_KI4GvYR">1111systems.com</a> and Dante’s LinkedIn.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 3 Dec 2025 17:00:41 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Dante Orsini, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-11-11-systems-supports-displaced-partners-after-vmware-program-changes-vPrOPgvz</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/010d1839-06d2-4437-9bd1-74a4b5cccfc4/ci-ppov-custom-11-11-1025-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Dante explains how 11:11 Systems’ integrated global platform can help partners transition without disruption, deliver services at scale, and maintain compliance under Broadcom’s evolving program rules—all while preserving customer investments and preventing costly re-platforming. </p><p>⏱️ Time Codes & Topics </p><p>0:00 – Intro Overview of the VMware/Broadcom restructuring and its impact. </p><p>0:37 – What Is 11:11 Systems? Dante introduces the company’s background, VMware history, and global platform. </p><p>1:54 – Bringing Stability to the VMware Ecosystem How 11:11 Systems supports customers and partners during disruption. </p><p>3:34 – Options for Displaced VMware Providers Wholesale reselling, operational leases, and acquisition pathways. </p><p>5:01 – How the “Bridge” Works for Partners Ways partners can continue supporting VMware services with 11:11 Systems. </p><p>6:49 – Customer Migration & Cost Control How customers can preserve investments and avoid disruptive re-platforming. </p><p>8:10 – Revenue Opportunities for MSPs Additional services, global reach, and improving margins through scale. </p><p>9:57 – Why Not Switch to a VMware Alternative? Dante explains the challenges of re-platforming and value of continuity. </p><p>11:31 – Compliance, Portability & Longevity How 11:11 Systems maintains compliance with Broadcom’s changing requirements. </p><p>13:13 – Who’s Eligible? Support for both small MSPs and large regional or global providers. </p><p>14:00 – Migration Without Downtime How 11:11 Systems delivers seamless transitions and DR/migration services. </p><p>15:10 – Short-Term vs. Long-Term Market Shift Why this moment represents both immediate opportunity and lasting change. </p><p>16:37 – Dante’s Advice to Partners Now Cut from VMware The single most important step MSPs should take this week. </p><p>17:30 – Where to Learn More <a href="https://1111systems.com/?utm_source=google-search&utm_medium=cpc&utm_campaign=LVL_SYS_SCH_GSE_Brand&utm_content=brand&utm_term=11%3A11%20systems&gclid=CjwKCAiA3L_JBhAlEiwAlcWO55MJ68YdBArsQJVKgbAnr9gBdlNRqd7U4qU-UF5JZsryxTBMUfBxVBoCsXsQAvD_BwE&utm_extensionid&utm_geo=9001873&utm_matchtype=e&utm_placement&qgad=725427669532&qgterm=11%3A11%20systems&gad_source=1&gad_campaignid=20663972535&gbraid=0AAAAApCWK55UeZ4DZH6RHQoNY_KI4GvYR">1111systems.com</a> and Dante’s LinkedIn.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="17380551" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/519605bd-a9a1-4471-9600-fec41c3b3d26/audio/fca9d365-5441-43cc-abd0-c3c009020d9e/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How 11:11 Systems Supports Displaced Partners After VMware Program Changes</itunes:title>
      <itunes:author>Dante Orsini, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/18323e71-5b0a-4b3c-99f0-1f39972b9e39/3000x3000/ci-ppov-custom-11-11-1025-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:18:06</itunes:duration>
      <itunes:summary>Broadcom’s restructuring of the VMware Cloud Service Provider Program has left many MSPs and customers uncertain about the stability of their VMware environments. In this Partner POV interview, host Katie Bavoso talks with Dante Orsini, Chief Revenue Officer at 11:11 Systems, about how the company is helping displaced partners maintain continuity, support existing VMware workloads, and explore new revenue opportunities.</itunes:summary>
      <itunes:subtitle>Broadcom’s restructuring of the VMware Cloud Service Provider Program has left many MSPs and customers uncertain about the stability of their VMware environments. In this Partner POV interview, host Katie Bavoso talks with Dante Orsini, Chief Revenue Officer at 11:11 Systems, about how the company is helping displaced partners maintain continuity, support existing VMware workloads, and explore new revenue opportunities.</itunes:subtitle>
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      <title>How Thrive Is Bringing AI Managed Services to its Customers</title>
      <description><![CDATA[<p>Explore how <a href="https://thrivenextgen.com/">Thrive</a> helps organizations identify practical AI use cases, streamline workflows securely, and adopt AI responsibly across their teams. Michael also shares how Thrive closed internal AI security gaps, why that led to surprising data insights, and what’s ahead for AI, automation, and MSP innovation in 2025 and beyond.</p><p>Topics & Time Codes: </p><p>00:00 – Welcome and intro to Thrive’s AI Managed Services </p><p>01:11 – Who Thrive serves and key customer verticals </p><p>02:29 – How Thrive differentiates as a next-gen MSP </p><p>03:37 – Why AI applies across all industries </p><p>05:42 – How AI Managed Services came to life </p><p>07:38 – Thrive’s investment in AI and dedicated AI team </p><p>09:09 – Helping customers identify AI use cases </p><p>11:58 – Top example: Automating job descriptions </p><p>13:50 – Giving customers back time with AI </p><p>14:18 – Early customer interest and pilot feedback </p><p>15:43 – Why companies struggle with DIY AI adoption </p><p>16:40 – How AI Managed Services tie into Thrive’s security stack </p><p>18:32 – The risks of public AI use and poor prompting </p><p>20:34 – How Thrive secures internal AI usage </p><p>22:04 – What Thrive learned by centralizing AI usage data </p><p>23:30 – Employee engagement with AI inside Thrive </p><p>25:09 – The challenge of hiring for AI roles </p><p>27:06 – Thrive’s hiring philosophy in the age of AI </p><p>28:39 – Thrive customer success story (complex carve-outs) </p><p>30:53 – Vendor shoutouts: ServiceNow & Horizon3 </p><p>33:00 – Why Michael has stayed at Thrive for 18 years </p><p>35:53 – What’s next for Thrive: Agents, private AI, reimagining the help desk </p><p>38:05 – Where to learn more about Thrive</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 19 Nov 2025 23:07:25 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Michael Gray, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-thrive-is-bringing-ai-managed-services-to-its-customers-TBixi0i_</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/27854961-4807-4915-89ed-751606b3fa72/ci-ppov-thrive-1125-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Explore how <a href="https://thrivenextgen.com/">Thrive</a> helps organizations identify practical AI use cases, streamline workflows securely, and adopt AI responsibly across their teams. Michael also shares how Thrive closed internal AI security gaps, why that led to surprising data insights, and what’s ahead for AI, automation, and MSP innovation in 2025 and beyond.</p><p>Topics & Time Codes: </p><p>00:00 – Welcome and intro to Thrive’s AI Managed Services </p><p>01:11 – Who Thrive serves and key customer verticals </p><p>02:29 – How Thrive differentiates as a next-gen MSP </p><p>03:37 – Why AI applies across all industries </p><p>05:42 – How AI Managed Services came to life </p><p>07:38 – Thrive’s investment in AI and dedicated AI team </p><p>09:09 – Helping customers identify AI use cases </p><p>11:58 – Top example: Automating job descriptions </p><p>13:50 – Giving customers back time with AI </p><p>14:18 – Early customer interest and pilot feedback </p><p>15:43 – Why companies struggle with DIY AI adoption </p><p>16:40 – How AI Managed Services tie into Thrive’s security stack </p><p>18:32 – The risks of public AI use and poor prompting </p><p>20:34 – How Thrive secures internal AI usage </p><p>22:04 – What Thrive learned by centralizing AI usage data </p><p>23:30 – Employee engagement with AI inside Thrive </p><p>25:09 – The challenge of hiring for AI roles </p><p>27:06 – Thrive’s hiring philosophy in the age of AI </p><p>28:39 – Thrive customer success story (complex carve-outs) </p><p>30:53 – Vendor shoutouts: ServiceNow & Horizon3 </p><p>33:00 – Why Michael has stayed at Thrive for 18 years </p><p>35:53 – What’s next for Thrive: Agents, private AI, reimagining the help desk </p><p>38:05 – Where to learn more about Thrive</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How Thrive Is Bringing AI Managed Services to its Customers</itunes:title>
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      <itunes:summary>Thrive CTO Michael Gray joins Channel Insider: Partner POV to unpack the MSSP’s newest offering: AI Managed Services. </itunes:summary>
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      <title>How Netskope and Partners Secure Federal Agencies with SSE</title>
      <description><![CDATA[<p>In this episode of Partner POV, host Katie Bavoso speaks with Mark Mitchell, Federal Security Architect at Netskope, to discuss how Secure Service Edge (SSE) and Zero Trust strategies are reshaping the federal landscape—and how channel partners can play a key role.</p><p>🕒 Topics & Timecodes </p><p>00:00 – Intro: Modernizing federal IT with Zero Trust </p><p>01:09 – Why securing federal environments is uniquely complex </p><p>02:14 – What Secure Service Edge (SSE) means for federal modernization </p><p>03:10 – How Netskope helps agencies strengthen Zero Trust strategies </p><p>05:11 – Key differentiators that set Netskope apart </p><p>07:08 – The role of channel partners in securing federal infrastructure </p><p>08:11 – How Netskope supports partners overcoming federal roadblocks </p><p>09:36 – Simplifying compliance through Netskope’s unified platform </p><p>11:35 – What makes an ideal Netskope partner </p><p>13:58 – Federal success story: Modernizing network access and reducing costs </p><p>17:16 – Where the biggest federal growth opportunities lie </p><p>19:10 – How to become a Netskope partner <br /> </p><p>🔗 Learn more: <a href="https://partners.netskope.com/English/">https://partners.netskope.com</a> </p><p>📺 Watch more episodes: <a href="https://www.channelinsider.com/">https://www.channelinsider.com</a></p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 12 Nov 2025 17:56:40 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Mark Mitchell, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-netskope-and-partners-secure-federal-agencies-with-sse-LjY2gpC_</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/240ecfe8-09b3-47ba-83f5-12def1ed88a0/ci-ppov-custom-netskope-1025-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In this episode of Partner POV, host Katie Bavoso speaks with Mark Mitchell, Federal Security Architect at Netskope, to discuss how Secure Service Edge (SSE) and Zero Trust strategies are reshaping the federal landscape—and how channel partners can play a key role.</p><p>🕒 Topics & Timecodes </p><p>00:00 – Intro: Modernizing federal IT with Zero Trust </p><p>01:09 – Why securing federal environments is uniquely complex </p><p>02:14 – What Secure Service Edge (SSE) means for federal modernization </p><p>03:10 – How Netskope helps agencies strengthen Zero Trust strategies </p><p>05:11 – Key differentiators that set Netskope apart </p><p>07:08 – The role of channel partners in securing federal infrastructure </p><p>08:11 – How Netskope supports partners overcoming federal roadblocks </p><p>09:36 – Simplifying compliance through Netskope’s unified platform </p><p>11:35 – What makes an ideal Netskope partner </p><p>13:58 – Federal success story: Modernizing network access and reducing costs </p><p>17:16 – Where the biggest federal growth opportunities lie </p><p>19:10 – How to become a Netskope partner <br /> </p><p>🔗 Learn more: <a href="https://partners.netskope.com/English/">https://partners.netskope.com</a> </p><p>📺 Watch more episodes: <a href="https://www.channelinsider.com/">https://www.channelinsider.com</a></p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How Netskope and Partners Secure Federal Agencies with SSE</itunes:title>
      <itunes:author>Mark Mitchell, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/78975c9d-4efd-46db-a79e-1a08353570d4/3000x3000/ci-ppov-custom-netskope-1025-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:11</itunes:duration>
      <itunes:summary>The U.S. federal government faces increasing pressure to modernize IT systems while keeping sensitive data safe.</itunes:summary>
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      <title>Ingram Micro’s Sanjib Sahoo on AI, Data &amp; the Future of the Channel</title>
      <description><![CDATA[<p>They explore how AI is reshaping the IT channel, the evolving role of data, and why Sanjib believes AI agents are like puppies — they need to be trained and nurtured over time to grow.</p><p>🔹 Topics covered:</p><p>00:00 – Intro from Katie Bavoso</p><p>01:00 – What AI really means for business growth</p><p>02:20 – Advice for channel partners embracing AI</p><p>03:15 – How Ingram’s Xvantage platform is transforming with AI</p><p>04:25 – Merging human creativity with AI innovation</p><p>05:38 – Why Sanjib says “AI agents are like puppies”</p><p>06:18 – Predictions for AI and the channel in 2026</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 11 Nov 2025 20:41:14 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Sanjib Sahoo, Katie Bavoso, Victoria Durgin)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/ingram-micro-sanjib-sahoo-on-ai-data-the-future-of-the-channel-zMAq8rB_</link>
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      <content:encoded><![CDATA[<p>They explore how AI is reshaping the IT channel, the evolving role of data, and why Sanjib believes AI agents are like puppies — they need to be trained and nurtured over time to grow.</p><p>🔹 Topics covered:</p><p>00:00 – Intro from Katie Bavoso</p><p>01:00 – What AI really means for business growth</p><p>02:20 – Advice for channel partners embracing AI</p><p>03:15 – How Ingram’s Xvantage platform is transforming with AI</p><p>04:25 – Merging human creativity with AI innovation</p><p>05:38 – Why Sanjib says “AI agents are like puppies”</p><p>06:18 – Predictions for AI and the channel in 2026</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Ingram Micro’s Sanjib Sahoo on AI, Data &amp; the Future of the Channel</itunes:title>
      <itunes:author>Sanjib Sahoo, Katie Bavoso, Victoria Durgin</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/bee1d627-6bbd-4439-b622-5a0f39ba607e/3000x3000/podcast-20thumbnail-00-01-12-02-still003.jpg?aid=rss_feed"/>
      <itunes:duration>00:07:28</itunes:duration>
      <itunes:summary>In this special BONUS episode of Channel Insider: Partner POV, Managing Editor of Channel Insider, Victoria Durgin, sits down with Sanjib Sahoo, President of Global Platform Group at Ingram Micro, during Ingram Micro ONE 2025.</itunes:summary>
      <itunes:subtitle>In this special BONUS episode of Channel Insider: Partner POV, Managing Editor of Channel Insider, Victoria Durgin, sits down with Sanjib Sahoo, President of Global Platform Group at Ingram Micro, during Ingram Micro ONE 2025.</itunes:subtitle>
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      <title>New CEO of Zones on AI, Growth, and Channel Vision</title>
      <description><![CDATA[<p>Omar shares insights on Zones’ 35 year evolution, how its using AI internally, its “Consider It Done” philosophy, strategic partnerships, and what’s next for customers, partners, and sustainability efforts. Plus, Omar shares how his experience as a board member of Zones prepared him to take on the CEO role. <br /> </p><p>Topics & Timecodes:</p><p>00:00 – Introduction: Meet Zones’ new CEO, Yehia Omar </p><p>02:13 – What defines Zones in today’s channel ecosystem </p><p>05:39 – How board experience prepared Omar for the CEO role </p><p>08:16 – Zones’ 2025–2026 vision: cloud, AI, and managed services </p><p>12:08 – How Zones uses AI internally for efficiency and innovation </p><p>14:39 – Building partnerships across 3,000 technology vendors </p><p>20:41 – Zones’ “Consider It Done” service philosophy </p><p>22:09 – Navigating economic challenges and tariffs </p><p>26:11 – Zones’ biggest growth opportunities: cloud, AI & security </p><p>27:38 – Sustainability and joining the UN Global Compact </p><p>29:01 – Real-world success stories in healthcare & retail </p><p>33:06 – Final thoughts and how to connect with Zones</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 5 Nov 2025 22:57:03 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Yehia Omar, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/new-ceo-of-zones-on-ai-growth-channel-vision-OHghccJo</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/dc71e9d7-3078-4151-b0ce-7a47e4907907/ci-ppov-ceoofzones-1125-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Omar shares insights on Zones’ 35 year evolution, how its using AI internally, its “Consider It Done” philosophy, strategic partnerships, and what’s next for customers, partners, and sustainability efforts. Plus, Omar shares how his experience as a board member of Zones prepared him to take on the CEO role. <br /> </p><p>Topics & Timecodes:</p><p>00:00 – Introduction: Meet Zones’ new CEO, Yehia Omar </p><p>02:13 – What defines Zones in today’s channel ecosystem </p><p>05:39 – How board experience prepared Omar for the CEO role </p><p>08:16 – Zones’ 2025–2026 vision: cloud, AI, and managed services </p><p>12:08 – How Zones uses AI internally for efficiency and innovation </p><p>14:39 – Building partnerships across 3,000 technology vendors </p><p>20:41 – Zones’ “Consider It Done” service philosophy </p><p>22:09 – Navigating economic challenges and tariffs </p><p>26:11 – Zones’ biggest growth opportunities: cloud, AI & security </p><p>27:38 – Sustainability and joining the UN Global Compact </p><p>29:01 – Real-world success stories in healthcare & retail </p><p>33:06 – Final thoughts and how to connect with Zones</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="35204421" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/5bfd2ced-5293-41f9-8efb-0528a72ca4dd/audio/97cc884e-15cd-43a5-bd27-19ad5e8b99de/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>New CEO of Zones on AI, Growth, and Channel Vision</itunes:title>
      <itunes:author>Yehia Omar, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/bf77e5fc-997e-4cf8-abe3-d410577c5ec2/3000x3000/ci-ppov-ceoofzones-1125-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:36:40</itunes:duration>
      <itunes:summary>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Yehia Omar, the new CEO of Zones, to discuss how the global IT solutions provider is leading through the era of AI. </itunes:summary>
      <itunes:subtitle>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Yehia Omar, the new CEO of Zones, to discuss how the global IT solutions provider is leading through the era of AI. </itunes:subtitle>
      <itunes:keywords>cloud solutions, zones growth strategy, cisco partner, yehia omar, katie bavoso, ai in it services, it lifecycle services, channel insider, ai for business, un global compact, technology partnerships, ai strategy, it channel, sustainability in tech, managed services, it modernization, lenovo partner, tech leadership, it infrastructure, enterprise it, zones, dell partner, zones partners, microsoft partner, digital transformation, hpe partner, partner pov</itunes:keywords>
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      <itunes:episode>110</itunes:episode>
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      <title>How MSPs Can Turn Compliance Into Profit According to Choice Cyber Solutions COO</title>
      <description><![CDATA[<p>Whether you’re a managed service provider (MSP), IT consultant, or channel partner supporting federal contractors, this conversation is packed with insights on how to prepare for new compliance mandates, streamline certification, and grow your services revenue—without getting buried in red tape. <br /> </p><p>Watch to learn: </p><p>What CMMC 2.0 really means for MSPs in 2025 </p><p>How Choice Cyber Solutions helps MSPs become compliant faster </p><p>How compliance frameworks like NIST and CMMC overlap </p><p>What the new HIPAA updates mean for the healthcare sector </p><p>The hidden opportunities MSPs can unlock through compliance services </p><p>Plus, Alex’s advice for women leaders in cybersecurity and technology</p><p> </p><p>🕒 Time Codes:</p><p>00:00 – Intro: Why compliance matters during Cybersecurity Awareness Month and the rest of the year, too </p><p>01:12 – What is Choice Cyber Solutions? </p><p>02:16 – Why compliance is such a pain point for MSPs </p><p>05:06 – What CMMC 2.0 requires of MSPs in 2025 </p><p>06:47 – Why this year is pivotal for CMMC adoption </p><p>09:49 – How Choice Cyber helps MSPs streamline the compliance process </p><p>12:26 – Common mistakes MSPs make with CMMC </p><p>18:35 – How compliance creates new revenue opportunities </p><p>22:30 – How CMMC dovetails with NIST and other frameworks </p><p>27:08 – HIPAA’s biggest regulatory shift in years </p><p>31:03 – Helping clients understand the value of compliance </p><p>33:28 – Supporting women in cybersecurity and leadership </p><p>39:19 – Learn more at ChoiceCyberSolutions.com</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 22 Oct 2025 21:09:06 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Alex Spigel, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-msps-can-turn-compliance-into-profit-according-to-choice-cyber-solutions-coo-ETVh_nVq</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/874aec72-ca4e-4271-b454-52e4d0b80183/ci-ppov-choicecybersolutions-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Whether you’re a managed service provider (MSP), IT consultant, or channel partner supporting federal contractors, this conversation is packed with insights on how to prepare for new compliance mandates, streamline certification, and grow your services revenue—without getting buried in red tape. <br /> </p><p>Watch to learn: </p><p>What CMMC 2.0 really means for MSPs in 2025 </p><p>How Choice Cyber Solutions helps MSPs become compliant faster </p><p>How compliance frameworks like NIST and CMMC overlap </p><p>What the new HIPAA updates mean for the healthcare sector </p><p>The hidden opportunities MSPs can unlock through compliance services </p><p>Plus, Alex’s advice for women leaders in cybersecurity and technology</p><p> </p><p>🕒 Time Codes:</p><p>00:00 – Intro: Why compliance matters during Cybersecurity Awareness Month and the rest of the year, too </p><p>01:12 – What is Choice Cyber Solutions? </p><p>02:16 – Why compliance is such a pain point for MSPs </p><p>05:06 – What CMMC 2.0 requires of MSPs in 2025 </p><p>06:47 – Why this year is pivotal for CMMC adoption </p><p>09:49 – How Choice Cyber helps MSPs streamline the compliance process </p><p>12:26 – Common mistakes MSPs make with CMMC </p><p>18:35 – How compliance creates new revenue opportunities </p><p>22:30 – How CMMC dovetails with NIST and other frameworks </p><p>27:08 – HIPAA’s biggest regulatory shift in years </p><p>31:03 – Helping clients understand the value of compliance </p><p>33:28 – Supporting women in cybersecurity and leadership </p><p>39:19 – Learn more at ChoiceCyberSolutions.com</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="38606608" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/61a11682-37b0-46d2-837f-7c360e7a7310/audio/62ef39ed-8312-4e4a-b47b-aa29bbeb1ffc/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How MSPs Can Turn Compliance Into Profit According to Choice Cyber Solutions COO</itunes:title>
      <itunes:author>Alex Spigel, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/79ba3377-bc16-48a7-9a5c-731f7d7c8140/3000x3000/ci-ppov-choicecybersolutions-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:40:12</itunes:duration>
      <itunes:summary>With Cybersecurity Awareness Month (October) in full swing, Channel Insider’s Katie Bavoso sits down with Alex Spigel, COO of Choice Cyber Solutions, to demystify CMMC 2.0, explore the latest HIPAA regulation changes, and uncover how MSPs can turn compliance challenges into business opportunities in 2025 and beyond.</itunes:summary>
      <itunes:subtitle>With Cybersecurity Awareness Month (October) in full swing, Channel Insider’s Katie Bavoso sits down with Alex Spigel, COO of Choice Cyber Solutions, to demystify CMMC 2.0, explore the latest HIPAA regulation changes, and uncover how MSPs can turn compliance challenges into business opportunities in 2025 and beyond.</itunes:subtitle>
      <itunes:keywords>women in tech leadership, cmmc 2.0, cmmc compliance, cybersecurity regulations, it compliance framework, cybersecurity consulting, dod compliance, katie bavoso, cmmc certification, msp, channel insider, msp business growth, hipaa updates 2025, government contractor cybersecurity, choice cyber solutions, msp compliance, managed service providers, alex spigel, women in cybersecurity, cybersecurity awareness month, hipaa compliance, partner pov, channel partners</itunes:keywords>
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      <title>Q3 2025 Channel Recap: Broadcom Shake-Up, Scale Computing Acquisition, AI Services &amp; Quantum Trends</title>
      <description><![CDATA[<p>🔍 <strong>Key Topics Covered:</strong></p><p>Major acquisitions and market consolidation</p><p>Broadcom’s VMware Advantage Program ending</p><p>Microsoft’s new CSP revenue thresholds</p><p>Ingram Micro ransomware attack details</p><p>AI adoption and the fight against “Shadow AI”</p><p>Top executive moves across the channel</p><p>The growth of GTIA post-CompTIA</p><p>Emerging trends in AI services, MSP evolution, and quantum security</p><h3>⏱️ <strong>Topics & Time Codes</strong></h3><p>00:00 – Intro: Meet the Channel Insider editorial team<br />01:21 – <strong>Scale Computing acquired by Acumera</strong> — what it means for partners<br />04:02 – <strong>Q3 surprises & stability</strong>: Vendor consolidation and cautious optimism<br />07:03 – <strong>Broadcom ends VMware Advantage Program</strong> (November 1 deadline explained)<br />15:04 – <strong>Microsoft CSP revenue and security requirements</strong> (effective October 1)<br />18:18 – <strong>Ingram Micro ransomware attack by SafePay</strong> — what happened<br />21:11 – <strong>Channel leadership shake-ups:</strong> Cisco’s Rodney Clark departs, Frank Rauch & Terry Richardson “retirements”<br />25:01 – <strong>ChannelCon 2025 recap:</strong> GTIA’s debut and industry reaction<br />30:24 – <strong>Proofpoint Protect insights:</strong> AI agents vs. “shadow AI”<br />34:39 – <strong>AI-Managed Services with Thrive</strong> — what MSPs can learn<br />38:09 – <strong>NFL & the Channel:</strong> Using tech to improve fan experience<br />41:07 – <strong>LSU & TekStream</strong> partnership building student-run SOCs<br />44:27 – <strong>Predictions for Q4 2025:</strong> Broadcom, ConnectWise, Kaseya & Quantum Security<br />49:10 – Wrap-up: How to connect with the Channel Insider team</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Fri, 10 Oct 2025 06:01:13 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Jordan Smith, Katie Bavoso, Victoria Durgin)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/q3-2025-channel-recap-broadcom-shake-up-scale-computing-acquisition-ai-services-quantum-trends-s5CXwNTw</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/00f3f14a-43a6-4ce3-9e02-3a451bbecf49/ci-ppov-ep69-2025q3recap-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>🔍 <strong>Key Topics Covered:</strong></p><p>Major acquisitions and market consolidation</p><p>Broadcom’s VMware Advantage Program ending</p><p>Microsoft’s new CSP revenue thresholds</p><p>Ingram Micro ransomware attack details</p><p>AI adoption and the fight against “Shadow AI”</p><p>Top executive moves across the channel</p><p>The growth of GTIA post-CompTIA</p><p>Emerging trends in AI services, MSP evolution, and quantum security</p><h3>⏱️ <strong>Topics & Time Codes</strong></h3><p>00:00 – Intro: Meet the Channel Insider editorial team<br />01:21 – <strong>Scale Computing acquired by Acumera</strong> — what it means for partners<br />04:02 – <strong>Q3 surprises & stability</strong>: Vendor consolidation and cautious optimism<br />07:03 – <strong>Broadcom ends VMware Advantage Program</strong> (November 1 deadline explained)<br />15:04 – <strong>Microsoft CSP revenue and security requirements</strong> (effective October 1)<br />18:18 – <strong>Ingram Micro ransomware attack by SafePay</strong> — what happened<br />21:11 – <strong>Channel leadership shake-ups:</strong> Cisco’s Rodney Clark departs, Frank Rauch & Terry Richardson “retirements”<br />25:01 – <strong>ChannelCon 2025 recap:</strong> GTIA’s debut and industry reaction<br />30:24 – <strong>Proofpoint Protect insights:</strong> AI agents vs. “shadow AI”<br />34:39 – <strong>AI-Managed Services with Thrive</strong> — what MSPs can learn<br />38:09 – <strong>NFL & the Channel:</strong> Using tech to improve fan experience<br />41:07 – <strong>LSU & TekStream</strong> partnership building student-run SOCs<br />44:27 – <strong>Predictions for Q4 2025:</strong> Broadcom, ConnectWise, Kaseya & Quantum Security<br />49:10 – Wrap-up: How to connect with the Channel Insider team</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="49556721" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/8133318a-8741-4881-91a2-a60a6ca48cbe/audio/7c9ca03c-e843-44ec-bae5-fa75d3c12e11/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Q3 2025 Channel Recap: Broadcom Shake-Up, Scale Computing Acquisition, AI Services &amp; Quantum Trends</itunes:title>
      <itunes:author>Jordan Smith, Katie Bavoso, Victoria Durgin</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/b7ad73ae-7110-4a30-ae52-20aabfd2b4e0/3000x3000/ci-ppov-ep69-2025q3recap-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:51:37</itunes:duration>
      <itunes:summary>Join Katie Bavoso, Victoria Durgin, and Jordan Smith from Channel Insider as they recap the biggest IT channel news and trends from Quarter 3 of 2025. From Broadcom’s latest VMware partner program changes and Scale Computing’s surprise acquisition, to the rise of AI-managed services and the looming quantum security revolution, this quarterly editorial recap dives into what partners need to know heading into Q4.</itunes:summary>
      <itunes:subtitle>Join Katie Bavoso, Victoria Durgin, and Jordan Smith from Channel Insider as they recap the biggest IT channel news and trends from Quarter 3 of 2025. From Broadcom’s latest VMware partner program changes and Scale Computing’s surprise acquisition, to the rise of AI-managed services and the looming quantum security revolution, this quarterly editorial recap dives into what partners need to know heading into Q4.</itunes:subtitle>
      <itunes:keywords>proofpoint protect, microsoft csp requirements, ingram micro ransomware, quantum security, channel insider, partner pov., acumera, gtia channelcon 2025, thrive msp, broadcom vmware partners, it channel news, 2025 channel recap, msp news, scale computing acquisition, channel partner trends, ai-managed services</itunes:keywords>
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      <title>Unlock Revenue Growth with the Eaton Power Advantage Partner Program</title>
      <description><![CDATA[<p>From free power audits with a 70% close rate to tiered discounts, rewards, and ready-to-use marketing content, Eaton makes it simple for partners to grow their business without needing to be power experts. <br /> </p><p><strong>What You’ll Learn in This Interview:</strong></p><p><strong>00:00</strong> – Introduction: The growth of the U.S. data center power market & AI’s role</p><p><strong>00:53</strong> – Meet Donna Saint Denis, Eaton Channel Marketing Director</p><p><strong>01:37</strong> – Why partners don’t need to be power experts to succeed with Eaton</p><p><strong>02:20</strong> – Easy revenue growth: Free power audits with a 70% close rate</p><p><strong>03:07</strong> – Long-term growth: Eaton’s three-tier partner program </p><p><strong>03:44</strong> – Extra benefits: Marketing development funds & Eaton Visa rewards card</p><p><strong>04:11</strong> – Quick start: Eaton Amplify social media program for partners</p><p><strong>05:02</strong> – How MSPs & resellers can get started with Eaton today</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Fri, 26 Sep 2025 20:40:12 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Donna St-Denis, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/unlock-revenue-growth-with-the-eaton-power-advantage-partner-program-Q2tbg_tc</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/d2503d09-3702-42fb-97c0-1a7e68046107/eaton-20ppov-204-yt-20thumbnail.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>From free power audits with a 70% close rate to tiered discounts, rewards, and ready-to-use marketing content, Eaton makes it simple for partners to grow their business without needing to be power experts. <br /> </p><p><strong>What You’ll Learn in This Interview:</strong></p><p><strong>00:00</strong> – Introduction: The growth of the U.S. data center power market & AI’s role</p><p><strong>00:53</strong> – Meet Donna Saint Denis, Eaton Channel Marketing Director</p><p><strong>01:37</strong> – Why partners don’t need to be power experts to succeed with Eaton</p><p><strong>02:20</strong> – Easy revenue growth: Free power audits with a 70% close rate</p><p><strong>03:07</strong> – Long-term growth: Eaton’s three-tier partner program </p><p><strong>03:44</strong> – Extra benefits: Marketing development funds & Eaton Visa rewards card</p><p><strong>04:11</strong> – Quick start: Eaton Amplify social media program for partners</p><p><strong>05:02</strong> – How MSPs & resellers can get started with Eaton today</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="5672679" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/2ce3df1f-76e5-4bc3-9c8c-f1ed18f55d41/audio/5e29c2fb-2efd-4751-b3cd-6807c545f255/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Unlock Revenue Growth with the Eaton Power Advantage Partner Program</itunes:title>
      <itunes:author>Donna St-Denis, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/ad5113b8-610a-449d-a00b-2c76e39c476d/3000x3000/eaton-20ppov-204-20podcast-20thumbnail.jpg?aid=rss_feed"/>
      <itunes:duration>00:05:54</itunes:duration>
      <itunes:summary>In this episode of Partner POV brought to you by Eaton, host Katie Bavoso sits down with Donna Saint Denis, Channel Marketing Director at Eaton, to reveal how MSPs and resellers can maximize profits with the Eaton Power Advantage Partner Program.</itunes:summary>
      <itunes:subtitle>In this episode of Partner POV brought to you by Eaton, host Katie Bavoso sits down with Donna Saint Denis, Channel Marketing Director at Eaton, to reveal how MSPs and resellers can maximize profits with the Eaton Power Advantage Partner Program.</itunes:subtitle>
      <itunes:keywords>msp revenue growth, eaton power audits, katie bavoso, eaton rewards program, eaton partner program, data center power solutions, eaton msp opportunities, reseller revenue growth, eaton amplify program, eaton power advantage, eaton channel partners, it channel partner program, ai data center growth, partner pov, eaton reseller program</itunes:keywords>
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      <title>AI Video Discovery: How Moments Lab Transforms Media with its New Discovery Agent</title>
      <description><![CDATA[<p>Learn how <a href="https://www.momentslab.com/">Moments Lab</a>’s MXT indexing technology and Discovery Agent make video libraries searchable, save hours of production time, and unlock new revenue streams.</p><p><strong>Topics & Time Codes:</strong></p><p><strong>00:00</strong> – Introduction to Moments Lab and AI video discovery</p><p><strong>01:55</strong> – Origin story: from broadcast engineer to startup founder</p><p><strong>02:59</strong> – Solving the challenge of video indexing with AI</p><p><strong>03:40</strong> – Who uses Moments Lab? Customers in media, sports & enterprise</p><p><strong>04:27</strong> – How AI video discovery saves time and boosts ROI</p><p><strong>08:21</strong> – Success stories: broadcasters & global brands repurposing archives</p><p><strong>11:10</strong> – Onboarding process: scanning, indexing & change management</p><p><strong>13:28</strong> – Discovery Agent: AI that builds rough cuts and highlights</p><p><strong>16:20</strong> – How AWS powers Moments Lab’s technology and partnerships</p><p><strong>17:43</strong> – Channel partners: OEMs, system integrators & advisors</p><p><strong>18:46</strong> – Where to learn more about Moments Lab</p><p>Whether you’re in media, sports, or brand marketing, this interview explores how AI is helping teams find, repurpose, and monetize video faster than ever.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Fri, 26 Sep 2025 14:37:28 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/ai-video-discovery-how-moments-lab-transforms-media-with-its-new-discovery-agent-IvZo3E85</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/fd1f2ff9-ae6a-455e-ab51-dcf60b0ad4d7/ci-ppov-custom-momentslab-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Learn how <a href="https://www.momentslab.com/">Moments Lab</a>’s MXT indexing technology and Discovery Agent make video libraries searchable, save hours of production time, and unlock new revenue streams.</p><p><strong>Topics & Time Codes:</strong></p><p><strong>00:00</strong> – Introduction to Moments Lab and AI video discovery</p><p><strong>01:55</strong> – Origin story: from broadcast engineer to startup founder</p><p><strong>02:59</strong> – Solving the challenge of video indexing with AI</p><p><strong>03:40</strong> – Who uses Moments Lab? Customers in media, sports & enterprise</p><p><strong>04:27</strong> – How AI video discovery saves time and boosts ROI</p><p><strong>08:21</strong> – Success stories: broadcasters & global brands repurposing archives</p><p><strong>11:10</strong> – Onboarding process: scanning, indexing & change management</p><p><strong>13:28</strong> – Discovery Agent: AI that builds rough cuts and highlights</p><p><strong>16:20</strong> – How AWS powers Moments Lab’s technology and partnerships</p><p><strong>17:43</strong> – Channel partners: OEMs, system integrators & advisors</p><p><strong>18:46</strong> – Where to learn more about Moments Lab</p><p>Whether you’re in media, sports, or brand marketing, this interview explores how AI is helping teams find, repurpose, and monetize video faster than ever.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>AI Video Discovery: How Moments Lab Transforms Media with its New Discovery Agent</itunes:title>
      <itunes:author>Katie Bavoso</itunes:author>
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      <itunes:duration>00:19:32</itunes:duration>
      <itunes:summary>In this episode of Partner POV, brought to you by AWS and  ⁨@moments_lab⁩ ,  Katie Bavoso interviews Phil Petitpont, CEO and co-founder of Moments Lab, about how AI video discovery is reshaping media, sports, and brand content. </itunes:summary>
      <itunes:subtitle>In this episode of Partner POV, brought to you by AWS and  ⁨@moments_lab⁩ ,  Katie Bavoso interviews Phil Petitpont, CEO and co-founder of Moments Lab, about how AI video discovery is reshaping media, sports, and brand content. </itunes:subtitle>
      <itunes:keywords>moments lab, sports video highlights, aws channel partner, ai video discovery, katie bavoso, phil petitpont, brand video repurposing, video production efficiency, video search technology, video indexing, partner pov interview, partner pov, media archives ai</itunes:keywords>
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      <title>From Law Firm IT to Leading an MSP: Atul Bhagat on Community, Consolidation &amp; Growing BASE Solutions</title>
      <description><![CDATA[<p>Learn how community standards can shape an unregulated industry, why "mega-MSPs" risk losing their personal touch, and what it takes to transition from a technical founder to a CEO focused on growth and leadership.</p><p><strong>Topics & Time Codes:</strong><br />00:00 – Why MSP community matters in an unregulated industry<br />01:13 – Growth at <a href="https://basesolutionsllc.com/">BASE Solutions</a> and giving back to the MSP community<br />02:25 – SMB clients, vendor partnerships & advisory board influence<br />09:40 – Carving out a niche with law firms<br />13:16 – From law firm IT to launching an MSP in 2009<br />16:01 – The risks and realities of starting an MSP<br />20:11 – The role of peer groups and the rise of Tech Degenerates<br />25:12 – Building community accountability and unofficial MSP standards<br />27:27 – Mergers, acquisitions & the rise of mega-MSPs<br />33:13 – Differentiation, niche focus, and client relationships<br />36:46 – Shifting from technical founder to CEO leadership<br />39:54 – Client success story: Growing a law firm from 12 to 100+ employees<br />42:13 – How to connect with Atul & BASE Solutions</p><p>👉 Don’t forget to <strong>like, comment, and subscribe</strong> for more MSP insights and IT channel conversations.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 25 Sep 2025 15:49:13 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Atul Bhagat, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/from-law-firm-it-to-leading-an-msp-atul-bhagat-on-community-consolidation-growing-base-solutions-3ux2SxQf</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/2f18be55-e15d-4a86-9b26-d310a8ba61bc/ci-ppov-ep68-basesolutions-0925-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Learn how community standards can shape an unregulated industry, why "mega-MSPs" risk losing their personal touch, and what it takes to transition from a technical founder to a CEO focused on growth and leadership.</p><p><strong>Topics & Time Codes:</strong><br />00:00 – Why MSP community matters in an unregulated industry<br />01:13 – Growth at <a href="https://basesolutionsllc.com/">BASE Solutions</a> and giving back to the MSP community<br />02:25 – SMB clients, vendor partnerships & advisory board influence<br />09:40 – Carving out a niche with law firms<br />13:16 – From law firm IT to launching an MSP in 2009<br />16:01 – The risks and realities of starting an MSP<br />20:11 – The role of peer groups and the rise of Tech Degenerates<br />25:12 – Building community accountability and unofficial MSP standards<br />27:27 – Mergers, acquisitions & the rise of mega-MSPs<br />33:13 – Differentiation, niche focus, and client relationships<br />36:46 – Shifting from technical founder to CEO leadership<br />39:54 – Client success story: Growing a law firm from 12 to 100+ employees<br />42:13 – How to connect with Atul & BASE Solutions</p><p>👉 Don’t forget to <strong>like, comment, and subscribe</strong> for more MSP insights and IT channel conversations.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>From Law Firm IT to Leading an MSP: Atul Bhagat on Community, Consolidation &amp; Growing BASE Solutions</itunes:title>
      <itunes:author>Atul Bhagat, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/42fe2f4c-f87e-4f0c-81e5-2ac04a749941/3000x3000/ci-ppov-ep68-basesolutions-0925-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:43:32</itunes:duration>
      <itunes:summary>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Atul Bhagat, President &amp; CEO of BASE Solutions, to discuss his journey from law firm IT to running a successful managed services provider. Atul shares insights on carving out a niche in the legal sector, building strong vendor and community relationships, and how MSPs can thrive despite industry consolidation.</itunes:summary>
      <itunes:subtitle>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Atul Bhagat, President &amp; CEO of BASE Solutions, to discuss his journey from law firm IT to running a successful managed services provider. Atul shares insights on carving out a niche in the legal sector, building strong vendor and community relationships, and how MSPs can thrive despite industry consolidation.</itunes:subtitle>
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      <title>The IT Channel’s Lawyer: Brad Gross on AI Risks, MSP Contracts &amp; Avoiding Costly Legal Mistakes</title>
      <description><![CDATA[<p>Brad shares critical legal insights every MSP and IT channel partner should know, from the dangers of using AI tools like ChatGPT to create contracts, to Master Service Agreement (MSA) pitfalls, client off-boarding risks, and how to protect your business when clients or vendors create liabilities.</p><p>⏱ Episode Guide & Key Topics:</p><p>00:01:00 – Meet Brad Gross: From hacker to prosecutor to “The Channel’s Lawyer” </p><p>00:03:30 – How Brad became the go-to attorney for many MSPs </p><p>00:05:00 – Who Brad represents: MSPs, SMBs, and beyond </p><p>00:08:15 – Master Service Agreements: Common traps & how to avoid them </p><p>00:12:20 – AI risks: Protecting MSPs from shadow IT and client mistakes </p><p>00:16:00 – Off-boarding dangers: Preventing financial and legal fallout </p><p>00:19:45 – Vendor contracts: Red flags MSPs should never ignore </p><p>00:22:00 – Emerging legal trends impacting MSPs right now </p><p>00:30:40 – Why AI can’t replace legal expertise in contracts </p><p>00:33:07 – Success story: How Brad’s firm saved a client from disaster </p><p>00:37:40 – Where to find Brad Gross online & at upcoming events <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 10 Sep 2025 21:54:28 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Brad Gross, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/the-it-channels-lawyer-brad-gross-on-ai-risks-msp-contracts-avoiding-costly-legal-mistakes-DszBLU_m</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/5a0888b5-d02b-495b-86a4-64679b2ef46d/ci-ppov-ep67-bradgross-0925-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Brad shares critical legal insights every MSP and IT channel partner should know, from the dangers of using AI tools like ChatGPT to create contracts, to Master Service Agreement (MSA) pitfalls, client off-boarding risks, and how to protect your business when clients or vendors create liabilities.</p><p>⏱ Episode Guide & Key Topics:</p><p>00:01:00 – Meet Brad Gross: From hacker to prosecutor to “The Channel’s Lawyer” </p><p>00:03:30 – How Brad became the go-to attorney for many MSPs </p><p>00:05:00 – Who Brad represents: MSPs, SMBs, and beyond </p><p>00:08:15 – Master Service Agreements: Common traps & how to avoid them </p><p>00:12:20 – AI risks: Protecting MSPs from shadow IT and client mistakes </p><p>00:16:00 – Off-boarding dangers: Preventing financial and legal fallout </p><p>00:19:45 – Vendor contracts: Red flags MSPs should never ignore </p><p>00:22:00 – Emerging legal trends impacting MSPs right now </p><p>00:30:40 – Why AI can’t replace legal expertise in contracts </p><p>00:33:07 – Success story: How Brad’s firm saved a client from disaster </p><p>00:37:40 – Where to find Brad Gross online & at upcoming events <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>The IT Channel’s Lawyer: Brad Gross on AI Risks, MSP Contracts &amp; Avoiding Costly Legal Mistakes</itunes:title>
      <itunes:author>Brad Gross, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/3be55172-f563-4d44-8f4c-015962599e1c/3000x3000/ci-ppov-ep67-bradgross-0925-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:38:57</itunes:duration>
      <itunes:summary>If you’re an MSP leader, IT services provider, or channel partner, you cannot afford to miss this conversation. In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Brad Gross, founder and president of the Law Office of Bradley Gross, P.A.—widely known in the industry as “The Attorney of the Channel” for his in-depth knowledge of the managed solutions and services space. </itunes:summary>
      <itunes:subtitle>If you’re an MSP leader, IT services provider, or channel partner, you cannot afford to miss this conversation. In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Brad Gross, founder and president of the Law Office of Bradley Gross, P.A.—widely known in the industry as “The Attorney of the Channel” for his in-depth knowledge of the managed solutions and services space. </itunes:subtitle>
      <itunes:keywords>katie bavoso, ai legal risks it channel, channel insider, managed service provider legal issues, chatgpt contracts msp, msp contracts, it channel contracts, msp master service agreement, msp cybersecurity risks, msp compliance, channel lawyer, msp legal advice, msp liability, law office of bradley gross, it channel legal risks, legal tips for msps, brad gross attorney, msp business protection, msp ai risks, vendor contract red flags msp, partner pov, brad gross</itunes:keywords>
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      <title>How Eaton’s White Space Team Helps Channel Partners Unlock AI-Ready Data Centers</title>
      <description><![CDATA[<p>With AI adoption accelerating across industries, the data center “white space” is becoming more critical than ever. Ian explains what white space is, why it matters in modern IT environments, and how Eaton’s Power Advantage Partner Program can open new opportunities for resellers and MSPs.</p><p>💡 Topics covered:</p><p>00:00 – Introduction: AI and the data center connection </p><p>00:51 – Meet Ian Romeo (and his board game convention story!) </p><p>02:05 – What is “white space” in the data center? </p><p>03:29 – Why white space is vital in the AI era </p><p>04:46 – How Eaton’s White Space Team supports channel partners </p><p>06:25 – Real-world success story from the field </p><p>08:29 – How partners can learn more & join the program</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 2 Sep 2025 14:32:42 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Ian Romeo, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-eatons-white-space-team-helps-channel-partners-unlock-ai-ready-data-centers-AuOsiXFc</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/cd13a8c6-ac40-4b72-a843-8c53081dd5fc/ci-ppov-custom-eaton-0825-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>With AI adoption accelerating across industries, the data center “white space” is becoming more critical than ever. Ian explains what white space is, why it matters in modern IT environments, and how Eaton’s Power Advantage Partner Program can open new opportunities for resellers and MSPs.</p><p>💡 Topics covered:</p><p>00:00 – Introduction: AI and the data center connection </p><p>00:51 – Meet Ian Romeo (and his board game convention story!) </p><p>02:05 – What is “white space” in the data center? </p><p>03:29 – Why white space is vital in the AI era </p><p>04:46 – How Eaton’s White Space Team supports channel partners </p><p>06:25 – Real-world success story from the field </p><p>08:29 – How partners can learn more & join the program</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="9188551" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/42810afd-48e1-4b19-89be-3e0aeaa2e31c/audio/90e6da76-7f60-4b02-bf31-61ad1b86c39e/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How Eaton’s White Space Team Helps Channel Partners Unlock AI-Ready Data Centers</itunes:title>
      <itunes:author>Ian Romeo, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/824fea44-ccf5-4306-844f-eafcabfd35f9/3000x3000/ci-ppov-custom-eaton-0825-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:09:34</itunes:duration>
      <itunes:summary>In this episode of Partner POV, brought to you by Eaton, host Katie Bavoso sits down with Ian Romeo, Global Product Manager at Eaton, to explore how Eaton’s new White Space team is helping channel partners find new revenue opportunities while helping their customers optimize data centers for the AI era.</itunes:summary>
      <itunes:subtitle>In this episode of Partner POV, brought to you by Eaton, host Katie Bavoso sits down with Ian Romeo, Global Product Manager at Eaton, to explore how Eaton’s new White Space team is helping channel partners find new revenue opportunities while helping their customers optimize data centers for the AI era.</itunes:subtitle>
      <itunes:keywords>eaton power advantage partner program, ai in data centers, eaton data center solutions, katie bavoso, eaton power management, eaton data center partners, eaton, eaton partner program, eaton partner pov, ian romeo, it channel partners, eaton msp solutions, white space team eaton, channel partner solutions, ai-ready data centers, ai infrastructure, data center white space, eaton white space, partner pov</itunes:keywords>
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      <title>Kite Technology Group on Serving Independent Insurance Agencies | Compliance, AI &amp; Go-Giver Growth</title>
      <description><![CDATA[<p>Adam and Jason share how their insurance industry background, Microsoft expertise, and go-giver mentality set them apart. They also tackle the big questions on AI adoption in regulated sectors, technology challenges facing insurance agencies, and why they believe education should extend not just to clients—but to other MSPs as well. </p><p>Whether you’re an MSP, an insurance agency leader, or just curious about the intersection of IT services, compliance, and innovation, this episode offers valuable insights. </p><p>Topics & Timecodes: </p><p>00:00 – 01:22 | Meet Kite Technology Group’s technical leaders Adam Atwell & Jason Gobbel </p><p>01:22 – 03:19 | Why focus on independent insurance agencies </p><p>03:09 – 05:22 | Jason’s unique perspective as a licensed insurance agent </p><p>05:22 – 09:28 | Biggest technology challenges facing insurance agencies </p><p>09:28 – 12:29 | Balancing security, compliance, and futureproofing for clients </p><p>16:00 – 17:41 | Microsoft 365 expertise & Adam’s Microsoft MVP recognition </p><p>22:57 – 25:08 | Kite’s go-giver approach to growth and educating peers </p><p>26:24 – 36:33 | AI in regulated industries: guiding safe and smart adoption </p><p>36:29 – 44:21 | Customer success stories that go beyond technology </p><p>44:21 – End | How to connect with Kite Technology Group</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 28 Aug 2025 15:42:35 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Adam Atwell, Jason Gobbel, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/kite-technology-group-on-serving-independent-insurance-agencies-compliance-ai-go-giver-growth-a_bYNoiJ</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/e107c7f8-ee26-45dd-b84c-baa152ae8563/ci-ppov-kitetech-0827-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Adam and Jason share how their insurance industry background, Microsoft expertise, and go-giver mentality set them apart. They also tackle the big questions on AI adoption in regulated sectors, technology challenges facing insurance agencies, and why they believe education should extend not just to clients—but to other MSPs as well. </p><p>Whether you’re an MSP, an insurance agency leader, or just curious about the intersection of IT services, compliance, and innovation, this episode offers valuable insights. </p><p>Topics & Timecodes: </p><p>00:00 – 01:22 | Meet Kite Technology Group’s technical leaders Adam Atwell & Jason Gobbel </p><p>01:22 – 03:19 | Why focus on independent insurance agencies </p><p>03:09 – 05:22 | Jason’s unique perspective as a licensed insurance agent </p><p>05:22 – 09:28 | Biggest technology challenges facing insurance agencies </p><p>09:28 – 12:29 | Balancing security, compliance, and futureproofing for clients </p><p>16:00 – 17:41 | Microsoft 365 expertise & Adam’s Microsoft MVP recognition </p><p>22:57 – 25:08 | Kite’s go-giver approach to growth and educating peers </p><p>26:24 – 36:33 | AI in regulated industries: guiding safe and smart adoption </p><p>36:29 – 44:21 | Customer success stories that go beyond technology </p><p>44:21 – End | How to connect with Kite Technology Group</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="44453439" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/e0da29ed-8a0f-4b2d-bbf8-a710e135fa74/audio/ec18f826-2641-49db-bc24-025e84dbe2e3/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Kite Technology Group on Serving Independent Insurance Agencies | Compliance, AI &amp; Go-Giver Growth</itunes:title>
      <itunes:author>Adam Atwell, Jason Gobbel, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/7d521f6f-22b6-4c71-b395-35d3f7a4ac64/3000x3000/ci-ppov-kitetech-0827-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:46:18</itunes:duration>
      <itunes:summary>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Adam Atwell (CTO, Microsoft MVP, Partner) and Jason Gobbel (Chief Solutions Officer, Partner) of Kite Technology Group. The conversation dives into how Kite specializes in supporting independent insurance agencies, a highly regulated industry where compliance, cybersecurity, and customer trust are critical.</itunes:summary>
      <itunes:subtitle>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Adam Atwell (CTO, Microsoft MVP, Partner) and Jason Gobbel (Chief Solutions Officer, Partner) of Kite Technology Group. The conversation dives into how Kite specializes in supporting independent insurance agencies, a highly regulated industry where compliance, cybersecurity, and customer trust are critical.</itunes:subtitle>
      <itunes:keywords>regulated industries it solutions, independent insurance agency it, jason gobbel kite technology group, katie bavoso, msp education and collaboration, ai in insurance industry, msp compliance best practices, channel insider partner pov, it services for insurance agencies, msp business growth strategies, microsoft 365 for insurance agencies, adam atwell cto, it compliance insurance industry, kite technology group, go giver mentality msp, cybersecurity for insurance agencies</itunes:keywords>
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      <title>How to Build Game-Changing Channel Partnerships with Theresa Caragol, CEO of AchieveUnite</title>
      <description><![CDATA[<p>Theresa shares her journey from leading channel sales and strategies at major tech companies to launching her own firm dedicated to helping organizations create high-impact partnerships.</p><p>Discover what makes a partnership truly successful, the biggest mistakes companies make, and why executive buy-in is crucial. Theresa also dives into the evolving role of AI in partnership strategy, the rise and value of co-selling, and how trust drives business outcomes. Plus, hear her insights on uplifting women in tech and the companies setting the standard for inclusive leadership.</p><p>Topics & Timecodes:</p><p>00:00 – Introduction to Theresa Caragol & AchieveUnite </p><p>01:46 – Why Theresa Founded AchieveUnite </p><p>03:38 – Defining a Successful Partnership </p><p>07:24 – Common Mistakes in Partner Strategies </p><p>11:04 – AI as a Partnership Propeller & Industry Impact </p><p>16:24 – The Co-Selling Movement: Why You Can’t Go Alone </p><p>20:08 – Companies Leading in Partnership Excellence </p><p>23:29 – Events & Communities for Building Partnerships </p><p>24:44 – Uplifting Women in Tech & Inclusive Leadership </p><p>30:45 – Where to Find Theresa On the Road & How to Connect </p><p>32:01 – Final Advice on Prioritizing What Matters</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 13 Aug 2025 22:18:51 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Theresa Caragol, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-to-build-game-changing-channel-partnerships-with-theresa-caragol-ceo-of-achieveunite-hL_SKfjV</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/fae21029-4a1c-4095-b93a-b5cf74a9acdf/ci-ppov-theresacaragol-0825-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Theresa shares her journey from leading channel sales and strategies at major tech companies to launching her own firm dedicated to helping organizations create high-impact partnerships.</p><p>Discover what makes a partnership truly successful, the biggest mistakes companies make, and why executive buy-in is crucial. Theresa also dives into the evolving role of AI in partnership strategy, the rise and value of co-selling, and how trust drives business outcomes. Plus, hear her insights on uplifting women in tech and the companies setting the standard for inclusive leadership.</p><p>Topics & Timecodes:</p><p>00:00 – Introduction to Theresa Caragol & AchieveUnite </p><p>01:46 – Why Theresa Founded AchieveUnite </p><p>03:38 – Defining a Successful Partnership </p><p>07:24 – Common Mistakes in Partner Strategies </p><p>11:04 – AI as a Partnership Propeller & Industry Impact </p><p>16:24 – The Co-Selling Movement: Why You Can’t Go Alone </p><p>20:08 – Companies Leading in Partnership Excellence </p><p>23:29 – Events & Communities for Building Partnerships </p><p>24:44 – Uplifting Women in Tech & Inclusive Leadership </p><p>30:45 – Where to Find Theresa On the Road & How to Connect </p><p>32:01 – Final Advice on Prioritizing What Matters</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="32008287" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/96fce099-1ce6-41b3-b1a0-bbba155ab149/audio/f6b86364-390f-4473-9e90-2378cf6762d8/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How to Build Game-Changing Channel Partnerships with Theresa Caragol, CEO of AchieveUnite</itunes:title>
      <itunes:author>Theresa Caragol, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/3c4e4933-e27d-474a-a979-9d074870ba5f/3000x3000/ci-ppov-theresacaragol-0825-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:33:20</itunes:duration>
      <itunes:summary>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Theresa Caragol — speaker, mentor, author of Partnering Success: The Force Multiplier to Achieve Exponential Growth, and CEO of AchieveUnite. </itunes:summary>
      <itunes:subtitle>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Theresa Caragol — speaker, mentor, author of Partnering Success: The Force Multiplier to Achieve Exponential Growth, and CEO of AchieveUnite. </itunes:subtitle>
      <itunes:keywords>tech channel growth, business growth through partnerships, women in tech leadership, katie bavoso, co-selling strategies, strategic alliances, ai in partnerships, tech partnerships, partner programs, partnership mistakes to avoid, achieveunite, partner enablement, channel insider partner pov, channel strategy, channel sales, b2b partnerships, theresa caragol, building partner trust, ai business strategy, channel partnerships, partner success</itunes:keywords>
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      <title>How LSU and TekStream Are Solving the Cybersecurity Talent Gap with Student-Run SOCs</title>
      <description><![CDATA[<p>Together, they’ve launched a student-run Security Operations Center (SOC) that gives students real-world cybersecurity experience while keeping <a href="https://www.lsu.edu/">LSU</a> secure 24/7 on a responsible budget. Learn how the initiative is expanding nationwide, offering a scalable, public-private blueprint for workforce development in cybersecurity.</p><p>📌 Topics Covered & Time Stamps:</p><p>00:00 – Introduction to LSU x <a href="https://www.tekstream.com/">TekStream Solutions</a> partnership </p><p>01:12 – Why LSU wanted a student-run SOC </p><p>03:23 – How TekStream helped build a sustainable hybrid model </p><p>04:49 – Why TekStream embraced a public-private partnership </p><p>06:10 – Mentorship, hiring pipeline, and career development </p><p>08:30 – Cybersecurity threat landscape for universities </p><p>10:10 – Real-life threat detection success story </p><p>14:08 – Open to all majors: critical thinking over technical skills </p><p>18:44 – How students apply and onboard into the SoC </p><p>22:24 – The franchise model for universities nationwide </p><p>26:04 – Splunk and AWS’s role in supporting the program </p><p>29:01 – Advice for other schools that want to replicate this model </p><p>30:22 – TekStream’s customer verticals and mission </p><p>33:03 – How to get in touch with TekStream and LSU to learn more</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 31 Jul 2025 17:55:02 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Craig Woolley, Rob Jansen, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-lsu-and-tekstream-are-solving-the-cybersecurity-talent-gap-with-student-run-socs-HklOMLkV</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/bae52d5a-2a11-48cf-8425-2eff03f24b8f/yt-20thumbnail-lsu-20and-20tekstream-20ci-ppov-20thumbnail.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Together, they’ve launched a student-run Security Operations Center (SOC) that gives students real-world cybersecurity experience while keeping <a href="https://www.lsu.edu/">LSU</a> secure 24/7 on a responsible budget. Learn how the initiative is expanding nationwide, offering a scalable, public-private blueprint for workforce development in cybersecurity.</p><p>📌 Topics Covered & Time Stamps:</p><p>00:00 – Introduction to LSU x <a href="https://www.tekstream.com/">TekStream Solutions</a> partnership </p><p>01:12 – Why LSU wanted a student-run SOC </p><p>03:23 – How TekStream helped build a sustainable hybrid model </p><p>04:49 – Why TekStream embraced a public-private partnership </p><p>06:10 – Mentorship, hiring pipeline, and career development </p><p>08:30 – Cybersecurity threat landscape for universities </p><p>10:10 – Real-life threat detection success story </p><p>14:08 – Open to all majors: critical thinking over technical skills </p><p>18:44 – How students apply and onboard into the SoC </p><p>22:24 – The franchise model for universities nationwide </p><p>26:04 – Splunk and AWS’s role in supporting the program </p><p>29:01 – Advice for other schools that want to replicate this model </p><p>30:22 – TekStream’s customer verticals and mission </p><p>33:03 – How to get in touch with TekStream and LSU to learn more</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How LSU and TekStream Are Solving the Cybersecurity Talent Gap with Student-Run SOCs</itunes:title>
      <itunes:author>Craig Woolley, Rob Jansen, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/cbb0c279-c571-4f74-9337-3af8388f732f/3000x3000/podcast-20thumnail-lsu-20and-20tekstream-20-00-00-41-23-still002.jpg?aid=rss_feed"/>
      <itunes:duration>00:35:36</itunes:duration>
      <itunes:summary>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Craig Woolley, CIO of Louisiana State University (LSU), and Rob Jansen, CEO of TekStream Solutions, to explore how a bold partnership between higher education and private industry is closing the cybersecurity talent gap.</itunes:summary>
      <itunes:subtitle>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Craig Woolley, CIO of Louisiana State University (LSU), and Rob Jansen, CEO of TekStream Solutions, to explore how a bold partnership between higher education and private industry is closing the cybersecurity talent gap.</itunes:subtitle>
      <itunes:keywords>mdr, louisiana state university, cybersecurity workforce, public-private partnership, cybersecurity talent shortage, tekstream cybersecurity, student-run soc, katie bavoso, msp, channel insider, higher ed cybersecurity, lsu, splunk, tiger soc, real-world cybersecurity training, aws, tekstream, university soc model, partner pov, cybersecurity education</itunes:keywords>
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      <title>How Port Is Redefining Developer Portals for the AI Era</title>
      <description><![CDATA[<p>💻 <a href="https://www.port.io/">Port</a> is the internal developer portal that streamlines workflows, boosts developer productivity, and keeps AI agents from going off the rails. Discover how Port reduces ticket bottlenecks, enhances collaboration across teams with varying skill levels, and empowers platform engineering teams to design scalable, compliant, and fully customizable experiences.</p><p>🔥 TOPICS & TIMESTAMPS:</p><p>00:00 – Intro: What is Port? </p><p>01:00 – The rise of internal developer portals </p><p>02:05 – Why teams choose Port over building their own portals from scratch </p><p>03:08 – Customization is key: Why every company is a snowflake </p><p>04:08 – Port’s AI-native advantage: Tackling the 80% of dev work beyond coding </p><p>05:35 – Avoiding “Agentic Chaos” in AI-powered engineering </p><p>07:00 – How Port integrates without adding complexity </p><p>08:25 – Supporting teams with varied skill levels </p><p>10:42 – Customer success story: Eliminating DevOps ticket backlogs </p><p>11:49 – Who is Port for? (Hint: not just large enterprises) </p><p>13:10 – How AWS supports Port’s mission </p><p>14:07 – The future: Autonomous Software Development Lifecycles </p><p>15:38 – Try Port for yourself: Free live demo access <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 29 Jul 2025 16:26:03 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Zohar Einy, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-port-is-redefining-developer-portals-for-the-ai-era-S2CGBrtZ</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/574cb937-e79e-40dd-9a2e-b9a91d63bba6/ci-ppov-custom-port-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>💻 <a href="https://www.port.io/">Port</a> is the internal developer portal that streamlines workflows, boosts developer productivity, and keeps AI agents from going off the rails. Discover how Port reduces ticket bottlenecks, enhances collaboration across teams with varying skill levels, and empowers platform engineering teams to design scalable, compliant, and fully customizable experiences.</p><p>🔥 TOPICS & TIMESTAMPS:</p><p>00:00 – Intro: What is Port? </p><p>01:00 – The rise of internal developer portals </p><p>02:05 – Why teams choose Port over building their own portals from scratch </p><p>03:08 – Customization is key: Why every company is a snowflake </p><p>04:08 – Port’s AI-native advantage: Tackling the 80% of dev work beyond coding </p><p>05:35 – Avoiding “Agentic Chaos” in AI-powered engineering </p><p>07:00 – How Port integrates without adding complexity </p><p>08:25 – Supporting teams with varied skill levels </p><p>10:42 – Customer success story: Eliminating DevOps ticket backlogs </p><p>11:49 – Who is Port for? (Hint: not just large enterprises) </p><p>13:10 – How AWS supports Port’s mission </p><p>14:07 – The future: Autonomous Software Development Lifecycles </p><p>15:38 – Try Port for yourself: Free live demo access <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How Port Is Redefining Developer Portals for the AI Era</itunes:title>
      <itunes:author>Zohar Einy, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/b4bf2508-33fa-4377-ad5a-ebe0d001dc57/3000x3000/ci-ppov-custom-port-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:16:35</itunes:duration>
      <itunes:summary>In this episode of Partner POV, host Katie Bavoso sits down with Zohar Einy, Co-founder and CEO of Port, to explore how internal developer portals are transforming software engineering. Learn why Port is built for AI-native workflows, how it helps developers reclaim lost time, and why even small teams should consider developer portals and leveraging Port.</itunes:summary>
      <itunes:subtitle>In this episode of Partner POV, host Katie Bavoso sits down with Zohar Einy, Co-founder and CEO of Port, to explore how internal developer portals are transforming software engineering. Learn why Port is built for AI-native workflows, how it helps developers reclaim lost time, and why even small teams should consider developer portals and leveraging Port.</itunes:subtitle>
      <itunes:keywords>developer portal customization, platform engineering, developer workflow automation, port, katie bavoso, port developer portal, internal developer portal, zohar einy, port io, devops productivity tools, agentic chaos ai, developer self-service, software development lifecycle, partner pov, ai developer tools, ai in software engineering</itunes:keywords>
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      <title>Q2 2025 Channel Insights and Trends with the Channel Insider Editorial Team</title>
      <description><![CDATA[<p>Host Katie Bavoso is joined by Channel Insider's Managing Editor Victoria Durgin and writer Jordan Smith to break down:</p><p>⏱ 00:01:33 – The team's in-person coverage from major events like NerdioCon, SAS Innovate (featuring some icons from 1990's/early 2000's pop culture!), and Scale Computing Platform 2025. </p><p>⏱ 00:06:38 – Kaseya names Rania Succar as new CEO: What her outsider background means for the channel. </p><p>⏱ 00:09:12 – DOJ cracks down on Google’s acquisition of Wiz and HPE’s $14B Juniper Networks deal finally closes. </p><p>⏱ 00:12:13 – Intel layoffs cast doubt on U.S. chip foundry ambitions under new CEO. </p><p>⏱ 00:14:03 – Partner ecosystem trends: AI driving new alliances in cybersecurity, resilience, and recovery. </p><p>⏱ 00:17:04 – Partner programs evolve as traditional tiers fade and vendors seek stickier relationships. </p><p>⏱ 00:17:47 – The shifting definition of an MSP: Managed intelligence providers, MSSP integrators, and new business models. </p><p>⏱ 00:19:22 – Why the AI hype is slowing as companies wrestle with security, data governance, and real-world deployment. </p><p>⏱ 00:22:13 – The quantum computing threat looms: Post-quantum cryptography and cybersecurity race to stay ahead. </p><p>⏱ 00:25:15 – Cloud repatriation gains momentum as companies rethink workloads amid AI and compliance pressures. </p><p>⏱ 00:35:47 – Geopolitical tensions (Iran, Israel, U.S.) and uncertain tariffs: What partners need to know to protect business. </p><p>Plus, the team shares where they’ll be on the road in Q3—and how to connect with Channel Insider!</p><p>👉 Don’t miss this jam-packed episode to stay ahead of the trends shaping the channel. Like, subscribe, and follow for more channel news and insights! <br /><br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 17 Jul 2025 15:47:54 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, Victoria Durgin, Jordan Smith)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/q2-2025-channel-insights-and-trends-with-the-channel-insider-editorial-team-kLLFSc2R</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/9ac3a6a5-9c85-404b-b95a-9f6ce756f7ea/ci-ppov-2025q2recap-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Host Katie Bavoso is joined by Channel Insider's Managing Editor Victoria Durgin and writer Jordan Smith to break down:</p><p>⏱ 00:01:33 – The team's in-person coverage from major events like NerdioCon, SAS Innovate (featuring some icons from 1990's/early 2000's pop culture!), and Scale Computing Platform 2025. </p><p>⏱ 00:06:38 – Kaseya names Rania Succar as new CEO: What her outsider background means for the channel. </p><p>⏱ 00:09:12 – DOJ cracks down on Google’s acquisition of Wiz and HPE’s $14B Juniper Networks deal finally closes. </p><p>⏱ 00:12:13 – Intel layoffs cast doubt on U.S. chip foundry ambitions under new CEO. </p><p>⏱ 00:14:03 – Partner ecosystem trends: AI driving new alliances in cybersecurity, resilience, and recovery. </p><p>⏱ 00:17:04 – Partner programs evolve as traditional tiers fade and vendors seek stickier relationships. </p><p>⏱ 00:17:47 – The shifting definition of an MSP: Managed intelligence providers, MSSP integrators, and new business models. </p><p>⏱ 00:19:22 – Why the AI hype is slowing as companies wrestle with security, data governance, and real-world deployment. </p><p>⏱ 00:22:13 – The quantum computing threat looms: Post-quantum cryptography and cybersecurity race to stay ahead. </p><p>⏱ 00:25:15 – Cloud repatriation gains momentum as companies rethink workloads amid AI and compliance pressures. </p><p>⏱ 00:35:47 – Geopolitical tensions (Iran, Israel, U.S.) and uncertain tariffs: What partners need to know to protect business. </p><p>Plus, the team shares where they’ll be on the road in Q3—and how to connect with Channel Insider!</p><p>👉 Don’t miss this jam-packed episode to stay ahead of the trends shaping the channel. Like, subscribe, and follow for more channel news and insights! <br /><br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Q2 2025 Channel Insights and Trends with the Channel Insider Editorial Team</itunes:title>
      <itunes:author>Katie Bavoso, Victoria Durgin, Jordan Smith</itunes:author>
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      <itunes:duration>00:47:05</itunes:duration>
      <itunes:summary>Get the inside scoop on the IT channel’s biggest stories and surprises from from the second quarter of 2025 in this special Channel Insider Quarterly Recap! </itunes:summary>
      <itunes:subtitle>Get the inside scoop on the IT channel’s biggest stories and surprises from from the second quarter of 2025 in this special Channel Insider Quarterly Recap! </itunes:subtitle>
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      <title>Inside MSP Owners Group: Juan Fernandez’s Vision for MSP 5.0, Rollups, and Employee Ownership</title>
      <description><![CDATA[<p>👉 Key Topics Covered: </p><p>(00:00:20) Juan introduces the mission of MSP Owners Group—a self-funded MSP rollup designed to empower both MSP business owners and employees, bridging the gap to the next era of the managed services industry Juan calls MSP 5.0. </p><p>(00:04:07) Recent acquisitions, including ProdigyTeks and Cool Technology Group, and how leaders like Paco Lebron are shaping MSP OG’s culture-first approach.</p><p>(00:09:33) Why culture matters: Juan explains how MSP OG is different from typical rollups, offering owners a soft landing while preserving company identity and providing equity opportunities for employees.</p><p>(00:13:18) Employee equity and leadership development as differentiators in MSP OG’s rollup strategy.</p><p>(00:23:04) Juan’s concept of MSP 5.0—business operations as a service, fast-moving tech shifts like AI, and how MSPs must evolve in the next five years.</p><p>(00:30:03) How MSPs should approach AI, avoid shiny-object syndrome, and ensure technology investments align with real customer demand.</p><p>(00:37:12) What’s next for MSP Owners Group in 2025—including more acquisitions and plans for a financing arm to support MSP partners. <br /> </p><p>Juan shares personal motivations for creating MSP OG, aiming to protect the MSP community’s legacy while helping business owners find better ways to exit or grow—without sacrificing culture.</p><p>If you’re an MSP owner considering your next move, curious about the future of the industry, or passionate about building sustainable businesses that empower people, this conversation is a must-listen.<br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 2 Jul 2025 21:59:38 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Juan Fernandez, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/inside-msp-owners-group-juan-fernandezs-vision-for-msp-50-rollups-and-employee-ownership-2y09Fski</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/1941cc55-8dae-4093-a4d4-19369b5ef1a9/yt-20msp-20owners-20group-20ci-ppov-20tumbnail-00-00-42-07-still002.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>👉 Key Topics Covered: </p><p>(00:00:20) Juan introduces the mission of MSP Owners Group—a self-funded MSP rollup designed to empower both MSP business owners and employees, bridging the gap to the next era of the managed services industry Juan calls MSP 5.0. </p><p>(00:04:07) Recent acquisitions, including ProdigyTeks and Cool Technology Group, and how leaders like Paco Lebron are shaping MSP OG’s culture-first approach.</p><p>(00:09:33) Why culture matters: Juan explains how MSP OG is different from typical rollups, offering owners a soft landing while preserving company identity and providing equity opportunities for employees.</p><p>(00:13:18) Employee equity and leadership development as differentiators in MSP OG’s rollup strategy.</p><p>(00:23:04) Juan’s concept of MSP 5.0—business operations as a service, fast-moving tech shifts like AI, and how MSPs must evolve in the next five years.</p><p>(00:30:03) How MSPs should approach AI, avoid shiny-object syndrome, and ensure technology investments align with real customer demand.</p><p>(00:37:12) What’s next for MSP Owners Group in 2025—including more acquisitions and plans for a financing arm to support MSP partners. <br /> </p><p>Juan shares personal motivations for creating MSP OG, aiming to protect the MSP community’s legacy while helping business owners find better ways to exit or grow—without sacrificing culture.</p><p>If you’re an MSP owner considering your next move, curious about the future of the industry, or passionate about building sustainable businesses that empower people, this conversation is a must-listen.<br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Inside MSP Owners Group: Juan Fernandez’s Vision for MSP 5.0, Rollups, and Employee Ownership</itunes:title>
      <itunes:author>Juan Fernandez, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/c6db4fb2-ac4a-42f7-856c-4a20d7659335/3000x3000/podcast-20msp-20owners-20group-20-20ci-ppov-20tumbnail-00-00-21-13-still003.jpg?aid=rss_feed"/>
      <itunes:duration>00:40:38</itunes:duration>
      <itunes:summary>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with MSP and channel chief veteran Juan Fernandez, founder and “Chief Encouragement Officer” of MSP Owners Group (MSP OG), to dive into his vision for the future of managed services.
</itunes:summary>
      <itunes:subtitle>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with MSP and channel chief veteran Juan Fernandez, founder and “Chief Encouragement Officer” of MSP Owners Group (MSP OG), to dive into his vision for the future of managed services.
</itunes:subtitle>
      <itunes:keywords>juan fernandez, it services, it channel trends, msp 5.0, katie bavoso, channel insider, it channel, channel chief, managed services, msp exit strategy, msp culture, msp business, msp owners group, managed service providers, msp community, msp rollup, msp acquisitions, partner pov</itunes:keywords>
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      <title>Descope Reinvents Customer Identity and Access Management with Secure Drag-and-Drop Solution</title>
      <description><![CDATA[<p>Guest Rishi Bhargava, Co-Founder of Descope, is joined by Katherine Walther, Vice President of Innovation at MSP and Descope channel partner Trace3, who details her company's experience partnering with Descope to meet emerging customer demands. Walther explained how the partnership kicked off with a huge success when Trace3 needed to find a vendor that could solve a very specific and urgent problem for a customer.</p><p>Together, they discuss: </p><p>⏱ 1:02 Why traditional CIAM tools fall short in today’s AI-driven landscape </p><p>⏱ 2:53 How Descope’s visual “Flows” simplify user journeys while preventing security mistakes </p><p>⏱ 6:17 Trace3’s firsthand experience deploying Descope for urgent client challenges </p><p>⏱ 8:11 How Descope helps secure AI agents and manage dynamic identity scenarios </p><p>⏱ 12:28 The importance of strong channel partnerships for delivering identity solutions </p><p>⏱ 15:55 How AWS powers Descope’s flexible, cloud-native CIAM platform</p><p>If you’re exploring modern identity security, or looking for ways to integrate AI safely into customer experiences, this conversation is a must-listen.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Mon, 30 Jun 2025 16:05:49 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Rishi Bhargava, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/descope-reinvents-customer-identity-and-access-management-with-secure-drag-and-drop-solution-CGUKiAgA</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/33ef1dda-6527-485e-b235-f8b2333a8005/yt-20descope-20ppov-20tumbnail-00-00-26-08-still002.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Guest Rishi Bhargava, Co-Founder of Descope, is joined by Katherine Walther, Vice President of Innovation at MSP and Descope channel partner Trace3, who details her company's experience partnering with Descope to meet emerging customer demands. Walther explained how the partnership kicked off with a huge success when Trace3 needed to find a vendor that could solve a very specific and urgent problem for a customer.</p><p>Together, they discuss: </p><p>⏱ 1:02 Why traditional CIAM tools fall short in today’s AI-driven landscape </p><p>⏱ 2:53 How Descope’s visual “Flows” simplify user journeys while preventing security mistakes </p><p>⏱ 6:17 Trace3’s firsthand experience deploying Descope for urgent client challenges </p><p>⏱ 8:11 How Descope helps secure AI agents and manage dynamic identity scenarios </p><p>⏱ 12:28 The importance of strong channel partnerships for delivering identity solutions </p><p>⏱ 15:55 How AWS powers Descope’s flexible, cloud-native CIAM platform</p><p>If you’re exploring modern identity security, or looking for ways to integrate AI safely into customer experiences, this conversation is a must-listen.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="17885869" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/1f909094-3023-425e-ac46-bf82bb22ab43/audio/53e3ffca-b644-4c4a-a380-808a086750d6/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Descope Reinvents Customer Identity and Access Management with Secure Drag-and-Drop Solution</itunes:title>
      <itunes:author>Rishi Bhargava, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/e938b819-fb74-4569-8686-ede4daaf1fcb/3000x3000/with-20sponsored-20label-podcast-20descope-20ppov-20tumbnail-00-00-32-17-still004.jpg?aid=rss_feed"/>
      <itunes:duration>00:18:37</itunes:duration>
      <itunes:summary>In this episode of Partner POV, sponsored by AWS, host Katie Bavoso dives into how Descope is revolutionizing customer identity and access management (CIAM) with a drag-and-drop platform that makes security seamless and user-friendly. </itunes:summary>
      <itunes:subtitle>In this episode of Partner POV, sponsored by AWS, host Katie Bavoso dives into how Descope is revolutionizing customer identity and access management (CIAM) with a drag-and-drop platform that makes security seamless and user-friendly. </itunes:subtitle>
      <itunes:keywords>amazon web services, customer identity and access management, katie bavoso, descope, aws, rishi bhargava, trace3, ciam, ai, katherine walther</itunes:keywords>
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      <itunes:episode>96</itunes:episode>
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      <title>How Five Star Technology Solutions Supports Schools Through Budget and Technology Challenges</title>
      <description><![CDATA[<p>In this Channel Insider: Partner POV episode, host Katie Bavoso interviews Nathan Davidson, Vice President of Partnerships at Five Star Technology Solutions, a solutions and services provider dedicated to K-12 education support. They explore how Five Star helps schools navigate tight budgets, evolving EdTech needs, AI adoption, and the complexities of CTO roles in education. Learn how Five Star partners with schools to provide trusted advisory services, efficient technology solutions, and support for long-term digital transformation.</p><p>📌 Topics & Time Codes: </p><p>00:00 – Introduction to Nathan Davidson and Five Star Technology Solutions </p><p>01:57 – Nathan’s career journey from aspiring teacher to EdTech leader </p><p>05:45 – Five Star’s services for K-12: infrastructure, analytics, professional development </p><p>09:02 – The evolving role of CTOs in schools and their critical responsibilities </p><p>13:33 – How school IT leaders turn to Five Star for support </p><p>17:15 – Tackling tight school budgets with smart technology investments </p><p>23:27 – AI in education: trends, challenges, and professional development</p><p> 26:30 – The pandemic’s impact on K-12 technology adoption </p><p>30:14 – Success stories: Supporting schools through the shift to remote learning <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 19 Jun 2025 03:59:47 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Nathan Davidson, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-five-star-technology-solutions-supports-schools-through-budget-and-technology-challenges-dByb_b4M</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/8e2a6568-173d-49be-817c-1388e3bfe73b/yt-20five-20start-20ts-20ci-ppov-20tumbnail-00-00-21-13-still001.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In this Channel Insider: Partner POV episode, host Katie Bavoso interviews Nathan Davidson, Vice President of Partnerships at Five Star Technology Solutions, a solutions and services provider dedicated to K-12 education support. They explore how Five Star helps schools navigate tight budgets, evolving EdTech needs, AI adoption, and the complexities of CTO roles in education. Learn how Five Star partners with schools to provide trusted advisory services, efficient technology solutions, and support for long-term digital transformation.</p><p>📌 Topics & Time Codes: </p><p>00:00 – Introduction to Nathan Davidson and Five Star Technology Solutions </p><p>01:57 – Nathan’s career journey from aspiring teacher to EdTech leader </p><p>05:45 – Five Star’s services for K-12: infrastructure, analytics, professional development </p><p>09:02 – The evolving role of CTOs in schools and their critical responsibilities </p><p>13:33 – How school IT leaders turn to Five Star for support </p><p>17:15 – Tackling tight school budgets with smart technology investments </p><p>23:27 – AI in education: trends, challenges, and professional development</p><p> 26:30 – The pandemic’s impact on K-12 technology adoption </p><p>30:14 – Success stories: Supporting schools through the shift to remote learning <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="40875291" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/07db2078-7d2f-475d-a0bc-9fdd608133b9/audio/b5d60c5d-e135-414e-a48e-3a4615db1998/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How Five Star Technology Solutions Supports Schools Through Budget and Technology Challenges</itunes:title>
      <itunes:author>Nathan Davidson, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/b09eb31b-9104-42fd-8c02-bcb5c37b3f42/3000x3000/podcast-20five-20start-20ts-20ci-ppov-20tumbnail-00-00-21-13-still002.jpg?aid=rss_feed"/>
      <itunes:duration>00:42:34</itunes:duration>
      <itunes:summary>Nathan Davidson of Five Star Technology Solutions shares how his team supports K–12 schools with AI readiness and budget-conscious IT solutions in this Channel Insider: Partner POV episode.</itunes:summary>
      <itunes:subtitle>Nathan Davidson of Five Star Technology Solutions shares how his team supports K–12 schools with AI readiness and budget-conscious IT solutions in this Channel Insider: Partner POV episode.</itunes:subtitle>
      <itunes:keywords>education technology, katie bavoso, channel insider, edtech solutions, five star technology solutions, ai in education, k-12 technology, cto role in schools, school network security, school it support, digital transformation, partner pov, nathan davidson</itunes:keywords>
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      <title>How Eaton is Making AI Approachable for MSPs and Their Customers</title>
      <description><![CDATA[<p>💡 Whether you’re AI-curious or hesitant, Adolfo shares practical insights on:</p><p>What AI opportunities actually look like for SMBs</p><p>How Eaton’s “stack the rack” approach supports scalable AI</p><p>Tools and resources available through the <strong>PowerAdvantage</strong> partner program</p><p>👉 Learn how Eaton makes AI approachable, profitable, and partner-ready.</p><p>🔗 Learn more: https://poweradvantage.eaton.com/</p><p> </p><h3>⏱️ <strong>Topics & Time Codes:</strong></h3><p>00:00 – Intro: Why AI is closer to your customers than you think<br />00:35 – Meet Adolfo Morales and his role at Eaton<br />01:14 – Helping partners combine Eaton solutions with AI use cases<br />02:00 – The biggest misconception about AI in the channel<br />03:14 – How SMBs <i>are</i> already using AI today<br />03:43 – Identifying AI opportunities using keywords & verticals<br />05:09 – “We are the body that protects the brain”: Eaton’s AI-ready infrastructure<br />05:31 – Stack the Rack: Eaton's AI-capable hardware portfolio<br />06:37 – Cybersecurity-certified power solutions and data cabling<br />07:49 – Supporting partners new to selling both AI and power solutions<br />08:39 – Why Eaton’s support extends beyond the sale<br />09:24 – Final message to future partners: “You are not alone”</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Mon, 9 Jun 2025 15:21:17 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Adolfo Morales, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-eaton-is-making-ai-approachable-for-msps-and-their-customers-_FYGJr9V</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/7e07c288-aa0c-44cf-ad43-70113110f7f8/updated-20yt-20eaton-20thumbnail.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>💡 Whether you’re AI-curious or hesitant, Adolfo shares practical insights on:</p><p>What AI opportunities actually look like for SMBs</p><p>How Eaton’s “stack the rack” approach supports scalable AI</p><p>Tools and resources available through the <strong>PowerAdvantage</strong> partner program</p><p>👉 Learn how Eaton makes AI approachable, profitable, and partner-ready.</p><p>🔗 Learn more: https://poweradvantage.eaton.com/</p><p> </p><h3>⏱️ <strong>Topics & Time Codes:</strong></h3><p>00:00 – Intro: Why AI is closer to your customers than you think<br />00:35 – Meet Adolfo Morales and his role at Eaton<br />01:14 – Helping partners combine Eaton solutions with AI use cases<br />02:00 – The biggest misconception about AI in the channel<br />03:14 – How SMBs <i>are</i> already using AI today<br />03:43 – Identifying AI opportunities using keywords & verticals<br />05:09 – “We are the body that protects the brain”: Eaton’s AI-ready infrastructure<br />05:31 – Stack the Rack: Eaton's AI-capable hardware portfolio<br />06:37 – Cybersecurity-certified power solutions and data cabling<br />07:49 – Supporting partners new to selling both AI and power solutions<br />08:39 – Why Eaton’s support extends beyond the sale<br />09:24 – Final message to future partners: “You are not alone”</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="10478373" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/107f439c-b32b-4be4-9544-c07b247145eb/audio/72c72b7d-4347-4529-87c3-38d410e9d5cc/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How Eaton is Making AI Approachable for MSPs and Their Customers</itunes:title>
      <itunes:author>Adolfo Morales, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/0d04a638-20d6-4cae-934a-669bd575b4ba/3000x3000/podcast-20thumbnail-eaton-20ppov-202-june-202025.jpg?aid=rss_feed"/>
      <itunes:duration>00:10:54</itunes:duration>
      <itunes:summary>Is AI only for tech giants? Think again. In this episode of Partner POV, Channel Insider’s Katie Bavoso sits down with Adolfo Morales, Global Alliances Manager, Distributed Infrastructure, at Eaton, to debunk the biggest myths about AI in the channel—and reveal how Eaton is equipping partners to deliver real-world AI infrastructure solutions to small and midsize businesses.</itunes:summary>
      <itunes:subtitle>Is AI only for tech giants? Think again. In this episode of Partner POV, Channel Insider’s Katie Bavoso sits down with Adolfo Morales, Global Alliances Manager, Distributed Infrastructure, at Eaton, to debunk the biggest myths about AI in the channel—and reveal how Eaton is equipping partners to deliver real-world AI infrastructure solutions to small and midsize businesses.</itunes:subtitle>
      <itunes:keywords>katie bavoso, it, adolfo morales, channel insider, eaton, eaton power advantage, it channel, it infrastructure, ai, partner pov, channel partners, smb</itunes:keywords>
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      <title>Quorum Cyber CEO Talks Microsoft MSSP Award, AI, and Global Growth</title>
      <description><![CDATA[<p>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Federico Charosky, Founder and CEO of Quorum Cyber, a fast-growing MSSP that’s gone all-in on Microsoft. Learn how this Scotland-born company scaled to over 400 employees, why it built its award-winning Clarity platform, and how it’s approaching AI across customer protection, internal services, and Microsoft Copilot tools. Federico also shares insights on Quorum Cyber's U.S. expansion strategy, vertical market wins in housing associations and higher education, the importance of growing talent in-house, and how a focus on outcomes—not just technology—sets Quorum Cyber apart. If you’re a cybersecurity professional, MSP, or Microsoft partner, this episode is packed with real strategies and inspiration.</p><p><strong>🕓 Time Stamped Topics:</strong></p><p><strong>00:00</strong> – Introduction to Federico Charosky and Quorum Cyber</p><p><strong>00:42</strong> – Quorum’s founding story and Microsoft-centric mission</p><p><strong>04:30</strong> – What is the Clarity platform and why it matters</p><p><strong>09:33</strong> – Winning Microsoft’s MSSP of the Year Award</p><p><strong>12:22</strong> – Expansion strategy into the U.S. and North America</p><p><strong>16:01</strong> – How AI is being integrated into Quorum’s services</p><p><strong>22:03</strong> – Microsoft partnership insights and transparency</p><p><strong>25:02</strong> – Unique vertical success in housing associations and higher education</p><p><strong>29:00</strong> – Real-world incident response: automotive espionage case</p><p><strong>33:01</strong> – Why Quorum grows talent internally instead of hiring it externally</p><p><strong>36:00</strong> – Philosophy on customer-first outcomes and responsible upselling</p><p><strong>40:00</strong> – What’s next for Quorum Cyber: growth, OT, and identity security</p><p><strong>41:48</strong> – Learn more at QuorumCyber.com and HelpFightBullies.com</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 5 Jun 2025 02:07:29 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Federico Charosky, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/quorum-cyber-ceo-talks-microsoft-mssp-award-ai-and-global-growth-ZOSeUh2K</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/a2c20137-4631-47bc-974b-eb3b07504ee1/yt-20thumbnail-quorum-20cyber-ci-ppov-june-202025.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Federico Charosky, Founder and CEO of Quorum Cyber, a fast-growing MSSP that’s gone all-in on Microsoft. Learn how this Scotland-born company scaled to over 400 employees, why it built its award-winning Clarity platform, and how it’s approaching AI across customer protection, internal services, and Microsoft Copilot tools. Federico also shares insights on Quorum Cyber's U.S. expansion strategy, vertical market wins in housing associations and higher education, the importance of growing talent in-house, and how a focus on outcomes—not just technology—sets Quorum Cyber apart. If you’re a cybersecurity professional, MSP, or Microsoft partner, this episode is packed with real strategies and inspiration.</p><p><strong>🕓 Time Stamped Topics:</strong></p><p><strong>00:00</strong> – Introduction to Federico Charosky and Quorum Cyber</p><p><strong>00:42</strong> – Quorum’s founding story and Microsoft-centric mission</p><p><strong>04:30</strong> – What is the Clarity platform and why it matters</p><p><strong>09:33</strong> – Winning Microsoft’s MSSP of the Year Award</p><p><strong>12:22</strong> – Expansion strategy into the U.S. and North America</p><p><strong>16:01</strong> – How AI is being integrated into Quorum’s services</p><p><strong>22:03</strong> – Microsoft partnership insights and transparency</p><p><strong>25:02</strong> – Unique vertical success in housing associations and higher education</p><p><strong>29:00</strong> – Real-world incident response: automotive espionage case</p><p><strong>33:01</strong> – Why Quorum grows talent internally instead of hiring it externally</p><p><strong>36:00</strong> – Philosophy on customer-first outcomes and responsible upselling</p><p><strong>40:00</strong> – What’s next for Quorum Cyber: growth, OT, and identity security</p><p><strong>41:48</strong> – Learn more at QuorumCyber.com and HelpFightBullies.com</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="41470465" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/f7a501bd-0cc6-426d-94c9-c5de5151a8bb/audio/d99294ab-ee5b-48fb-91c6-cee1b94e22e2/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Quorum Cyber CEO Talks Microsoft MSSP Award, AI, and Global Growth</itunes:title>
      <itunes:author>Federico Charosky, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/be56377e-ce67-4a0a-81ce-fe289f86e7d6/3000x3000/podcast-20thumbnail-quorum-20cyber-ci-ppov.jpg?aid=rss_feed"/>
      <itunes:duration>00:43:11</itunes:duration>
      <itunes:summary>Quorum Cyber CEO Federico Charosky discusses how the MSSP is driving global growth and winning major recognition from Microsoft.</itunes:summary>
      <itunes:subtitle>Quorum Cyber CEO Federico Charosky discusses how the MSSP is driving global growth and winning major recognition from Microsoft.</itunes:subtitle>
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      <title>The Blue Mantis Guide to MSP Growth Through Strategic Acquisitions</title>
      <description><![CDATA[<p>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down once again with returning guest Terry Richardson, CRO of Blue Mantis , to unpack the company’s rapid expansion through strategic MSP acquisitions and its evolving business strategy. Richardson explains what impact he believes economic uncertainty in the U.S. will have on M&A through the rest of the year and into 2026</p><p>Richardson also shares insights into Blue Mantis' recent flurry of acquisitions in Q1 2025, and how the company is enhancing its cybersecurity, networking, and telecommunications offerings amid a distributed workforce - especially in some key "underserved markets."</p><p>🔹 Timestamps & Key Topics:</p><p>00:00 – Intro: Blue Mantis’ explosive M&A momentum </p><p>01:33 – Recent acquisitions: Why Vermont MSPs? </p><p>02:20 – M&A strategy post-recapitalization </p><p>03:36 – Integration playbook: Tech stack & onboarding success </p><p>06:09 – Investments in networking & telecom: What’s driving it? </p><p>08:30 – What customers can expect from Blue Mantis </p><p>10:45 – Serving underserved markets in New England & New York </p><p>12:30 – Industry verticals showing growth (finance, healthcare, manufacturing) </p><p>13:41 – Is Blue Mantis a platform MSP? </p><p>16:35 – Advice for MSPs preparing for acquisition </p><p>19:00 – How Blue Mantis chooses who and when to acquire </p><p>21:35 – Top tech trends for 2025: Zero trust, hybrid cloud, AI, and resilience </p><p>25:00 – Long-term impact of COVID-19 on IT strategy </p><p>27:35 – Leading in times of uncertainty: Tariffs, market fluctuation, and customer trust 3</p><p>0:14 – M&A trends in the channel: What’s next? </p><p>31:48 – Cloud success stories: Helping clients optimize cloud spend </p><p>35:18 – Pitfalls of ungoverned cloud deployments </p><p>36:35 – What’s next for Blue Mantis in 2025?</p><p>🎧 Available on YouTube, ChannelInsider.com, and podcast platforms. 👍 Don’t forget to like, subscribe, and follow for more expert insights from the IT channel world.</p><p>#MSP #ChannelInsider #BlueMantis #MergersAndAcquisitions #Cybersecurity #Telecom #CloudSpend #PartnerPOV #TechStrategy #KatieBavoso #PlatformMSP #ITChannel #Networking #ManagedServices #digitaltransformation</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Fri, 23 May 2025 01:23:35 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, Terry Richardson)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/the-blue-mantis-guide-to-msp-growth-through-strategic-acquisitions-SlyACxm_</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/11b152e9-df0b-43df-b9c5-6f537c38d4b2/yt-20thumbnail-blue-20mantis-ci-ppov-may-202025.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down once again with returning guest Terry Richardson, CRO of Blue Mantis , to unpack the company’s rapid expansion through strategic MSP acquisitions and its evolving business strategy. Richardson explains what impact he believes economic uncertainty in the U.S. will have on M&A through the rest of the year and into 2026</p><p>Richardson also shares insights into Blue Mantis' recent flurry of acquisitions in Q1 2025, and how the company is enhancing its cybersecurity, networking, and telecommunications offerings amid a distributed workforce - especially in some key "underserved markets."</p><p>🔹 Timestamps & Key Topics:</p><p>00:00 – Intro: Blue Mantis’ explosive M&A momentum </p><p>01:33 – Recent acquisitions: Why Vermont MSPs? </p><p>02:20 – M&A strategy post-recapitalization </p><p>03:36 – Integration playbook: Tech stack & onboarding success </p><p>06:09 – Investments in networking & telecom: What’s driving it? </p><p>08:30 – What customers can expect from Blue Mantis </p><p>10:45 – Serving underserved markets in New England & New York </p><p>12:30 – Industry verticals showing growth (finance, healthcare, manufacturing) </p><p>13:41 – Is Blue Mantis a platform MSP? </p><p>16:35 – Advice for MSPs preparing for acquisition </p><p>19:00 – How Blue Mantis chooses who and when to acquire </p><p>21:35 – Top tech trends for 2025: Zero trust, hybrid cloud, AI, and resilience </p><p>25:00 – Long-term impact of COVID-19 on IT strategy </p><p>27:35 – Leading in times of uncertainty: Tariffs, market fluctuation, and customer trust 3</p><p>0:14 – M&A trends in the channel: What’s next? </p><p>31:48 – Cloud success stories: Helping clients optimize cloud spend </p><p>35:18 – Pitfalls of ungoverned cloud deployments </p><p>36:35 – What’s next for Blue Mantis in 2025?</p><p>🎧 Available on YouTube, ChannelInsider.com, and podcast platforms. 👍 Don’t forget to like, subscribe, and follow for more expert insights from the IT channel world.</p><p>#MSP #ChannelInsider #BlueMantis #MergersAndAcquisitions #Cybersecurity #Telecom #CloudSpend #PartnerPOV #TechStrategy #KatieBavoso #PlatformMSP #ITChannel #Networking #ManagedServices #digitaltransformation</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>The Blue Mantis Guide to MSP Growth Through Strategic Acquisitions</itunes:title>
      <itunes:author>Katie Bavoso, Terry Richardson</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/c6eaf3ff-559b-4308-8501-e8f1e828c65f/3000x3000/podcast-20thumbnail-blue-20mantis-ci-ppov-may-202025.jpg?aid=rss_feed"/>
      <itunes:duration>00:38:48</itunes:duration>
      <itunes:summary>Terry Richardson returns to Channel Insider: Partner POV to discuss new Blue Mantis acquisitions and the MSP&apos;s overall approach to successful growth. </itunes:summary>
      <itunes:subtitle>Terry Richardson returns to Channel Insider: Partner POV to discuss new Blue Mantis acquisitions and the MSP&apos;s overall approach to successful growth. </itunes:subtitle>
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      <title>OTAVA CEO TJ Houske on New Scale Computing Partnership, Edge Innovation and Veeam Deal</title>
      <description><![CDATA[<p>This collaboration brings edge computing into OTAVA’s portfolio of offerings for the first time—positioning the company to lead in cloud-to-edge transformation.</p><p>Watch as TJ shares how OTAVA identified the growing demand for edge solutions, how cultural alignment with Scale Computing helped seal the deal, and how it led to an exclusive three-way partnership with data protection giant Veeam.</p><p>🔸 00:00 – Intro & announcement of OTAVA’s new partnership with Scale Computing </p><p>🔸 01:13 – Why Scale Computing? Culture fit and aligning on innovation </p><p>🔸 03:29 – The growing demand for edge computing </p><p>🔸 07:06 – Market growth: Edge computing and data protection valuation </p><p>🔸 09:22 – Scale vs Broadcom/VMware: Strategy, cost & customer value </p><p>🔸 13:15 – OTAVA’s exclusive edge-focused partnership with Scale Computing </p><p>🔸 15:39 – The Veeam connection: Exclusive distribution partnership explained </p><p>🔸 18:18 – OTAVA becomes a Platinum Veeam partner </p><p>🔸 20:00 – OTAVA’s expanded role at Scale Computing Platform//2025 </p><p>🔸 22:00 – Edge computing verticals: Retail, healthcare, finance & even the NFL </p><p>🔸 24:20 – Cost uncertainty, tariffs & helping customers budget smarter </p><p>🔸 28:00 – OTAVA’s Secure Framework & Secure Score explained </p><p>🔸 32:00 – How security conversations have matured in 2025 </p><p>🔸 34:00 – What’s next for OTAVA + how customers can get involved</p><p>Whether you're an MSP, channel partner, or enterprise IT leader, this episode delivers actionable insights on adapting to shifting technology demands with agility, security, and smarter strategy.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 8 May 2025 17:50:19 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, TJ Houske)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/otava-ceo-tj-houske-on-new-scale-computing-partnership-edge-innovation-and-veeam-deal-vOejBlBc</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/5f24acc6-a26c-47a3-907b-3a459ece061b/ci-ppov-ep58-otava-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>This collaboration brings edge computing into OTAVA’s portfolio of offerings for the first time—positioning the company to lead in cloud-to-edge transformation.</p><p>Watch as TJ shares how OTAVA identified the growing demand for edge solutions, how cultural alignment with Scale Computing helped seal the deal, and how it led to an exclusive three-way partnership with data protection giant Veeam.</p><p>🔸 00:00 – Intro & announcement of OTAVA’s new partnership with Scale Computing </p><p>🔸 01:13 – Why Scale Computing? Culture fit and aligning on innovation </p><p>🔸 03:29 – The growing demand for edge computing </p><p>🔸 07:06 – Market growth: Edge computing and data protection valuation </p><p>🔸 09:22 – Scale vs Broadcom/VMware: Strategy, cost & customer value </p><p>🔸 13:15 – OTAVA’s exclusive edge-focused partnership with Scale Computing </p><p>🔸 15:39 – The Veeam connection: Exclusive distribution partnership explained </p><p>🔸 18:18 – OTAVA becomes a Platinum Veeam partner </p><p>🔸 20:00 – OTAVA’s expanded role at Scale Computing Platform//2025 </p><p>🔸 22:00 – Edge computing verticals: Retail, healthcare, finance & even the NFL </p><p>🔸 24:20 – Cost uncertainty, tariffs & helping customers budget smarter </p><p>🔸 28:00 – OTAVA’s Secure Framework & Secure Score explained </p><p>🔸 32:00 – How security conversations have matured in 2025 </p><p>🔸 34:00 – What’s next for OTAVA + how customers can get involved</p><p>Whether you're an MSP, channel partner, or enterprise IT leader, this episode delivers actionable insights on adapting to shifting technology demands with agility, security, and smarter strategy.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="38460741" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/3640c009-4b63-42c8-912e-f6c1ed5d143d/audio/cd7182ab-51a8-4cf8-ac89-e80e287c6d4b/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>OTAVA CEO TJ Houske on New Scale Computing Partnership, Edge Innovation and Veeam Deal</itunes:title>
      <itunes:author>Katie Bavoso, TJ Houske</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/4392451c-e879-46b7-9fa9-039cb7f9d939/3000x3000/ci-ppov-ep58-otava-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:40:03</itunes:duration>
      <itunes:summary>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with returning guest TJ Houske, CEO of OTAVA, to unpack a game-changing new partnership with Scale Computing.</itunes:summary>
      <itunes:subtitle>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with returning guest TJ Houske, CEO of OTAVA, to unpack a game-changing new partnership with Scale Computing.</itunes:subtitle>
      <itunes:keywords>channel partner, tj houske, edge computing, katie bavoso, video, it, msp, podcast, otava, it channel, managed services, scale computing, ai, veeam</itunes:keywords>
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      <title>Why Women Are Leaving Tech – And How BouncePoint Plans to Stop It</title>
      <description><![CDATA[<p>Belinda previously spent three years at an MSP, and while she felt supported and seen there, she noticed this was not the norm in the greater partner ecosystem. Belinda dives into the real reasons women exit tech—career pauses, lack of flexibility, outdated job postings, and underrepresentation. She also introduces BouncePoint’s initiatives, including a training platform for upskilling women during career gaps and a certification program for companies striving to become welcoming and empowering workplaces for women.</p><p>If you're a woman in tech, a channel leader, or passionate about workforce diversity, this conversation is packed with valuable insight, resources, and inspiration.</p><p>🎯 Topics & Timecodes: <br />00:00 – Introduction to Belinda Yax and Bounce Point </p><p>02:01 – Why Belinda launched Bounce Point in 2025 </p><p>03:52 – The declining number of women earning tech degrees </p><p>04:44 – Why women are leaving the tech industry at higher rates than men </p><p>06:14 – Challenges for women in the channel and MSP space </p><p>07:51 – The importance of women’s voices in shaping future tech </p><p>08:46 – How job descriptions may unintentionally deter women </p><p>10:30 – Resume gaps and hiring bias </p><p>12:13 – BouncePoint’s training platform to help women stay updated during leave </p><p>14:30 – Why non-technical roles still belong in tech </p><p>16:09 – Making the leap from a stable job to founding a nonprofit </p><p>18:10 – How to support BouncePoint (partners, funding, feedback) </p><p>20:42 – What women considering a return to tech need to hear </p><p>22:32 – Why gender diversity still matters in a “genderless” industry </p><p>24:50 – Women in leadership: why we need more and how to foster it </p><p>28:29 – How women in tech can mentor and lift others up </p><p>31:03 – Making channel events more inclusive (puppies included!) </p><p>35:09 – How to connect with BouncePoint and Belinda Yax</p><p>📌 Learn more at: <a href="https://bouncepoint.org/">https://bouncepoint.org </a></p><p>🔗 Connect with Belinda Yax: <a href="https://www.linkedin.com/in/belindayax/">LinkedIn</a> </p><p>🎧 Listen wherever you get your podcasts </p><p>📺 Subscribe to Channel Insider for more interviews like this <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Fri, 2 May 2025 01:38:18 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Belinda Yax, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/why-women-are-leaving-tech-and-how-bouncepoint-plans-to-stop-it-s3wVR2yu</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/4bf515a9-1f40-409e-9dfc-f191aaa482fd/ci-ppov-ep57-bouncepoint-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Belinda previously spent three years at an MSP, and while she felt supported and seen there, she noticed this was not the norm in the greater partner ecosystem. Belinda dives into the real reasons women exit tech—career pauses, lack of flexibility, outdated job postings, and underrepresentation. She also introduces BouncePoint’s initiatives, including a training platform for upskilling women during career gaps and a certification program for companies striving to become welcoming and empowering workplaces for women.</p><p>If you're a woman in tech, a channel leader, or passionate about workforce diversity, this conversation is packed with valuable insight, resources, and inspiration.</p><p>🎯 Topics & Timecodes: <br />00:00 – Introduction to Belinda Yax and Bounce Point </p><p>02:01 – Why Belinda launched Bounce Point in 2025 </p><p>03:52 – The declining number of women earning tech degrees </p><p>04:44 – Why women are leaving the tech industry at higher rates than men </p><p>06:14 – Challenges for women in the channel and MSP space </p><p>07:51 – The importance of women’s voices in shaping future tech </p><p>08:46 – How job descriptions may unintentionally deter women </p><p>10:30 – Resume gaps and hiring bias </p><p>12:13 – BouncePoint’s training platform to help women stay updated during leave </p><p>14:30 – Why non-technical roles still belong in tech </p><p>16:09 – Making the leap from a stable job to founding a nonprofit </p><p>18:10 – How to support BouncePoint (partners, funding, feedback) </p><p>20:42 – What women considering a return to tech need to hear </p><p>22:32 – Why gender diversity still matters in a “genderless” industry </p><p>24:50 – Women in leadership: why we need more and how to foster it </p><p>28:29 – How women in tech can mentor and lift others up </p><p>31:03 – Making channel events more inclusive (puppies included!) </p><p>35:09 – How to connect with BouncePoint and Belinda Yax</p><p>📌 Learn more at: <a href="https://bouncepoint.org/">https://bouncepoint.org </a></p><p>🔗 Connect with Belinda Yax: <a href="https://www.linkedin.com/in/belindayax/">LinkedIn</a> </p><p>🎧 Listen wherever you get your podcasts </p><p>📺 Subscribe to Channel Insider for more interviews like this <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="35473168" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/f594d94f-c15e-4e96-acbf-5a3da39d31ed/audio/7baa995f-d884-4280-82a6-0ac5142acc81/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Why Women Are Leaving Tech – And How BouncePoint Plans to Stop It</itunes:title>
      <itunes:author>Belinda Yax, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/d4015a4f-729c-44f9-81cd-ea0f12ec3902/3000x3000/ci-ppov-ep57-bouncepoint-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:36:57</itunes:duration>
      <itunes:summary>Why are women leaving the tech industry—and how can we bring them back?
In this episode of Channel Insider: Partner POV, host Katie Bavoso interviews Belinda Yax, Executive Director of BouncePoint, a new nonprofit on a mission to support, retain, and re-engage women in technology and the IT channel.</itunes:summary>
      <itunes:subtitle>Why are women leaving the tech industry—and how can we bring them back?
In this episode of Channel Insider: Partner POV, host Katie Bavoso interviews Belinda Yax, Executive Director of BouncePoint, a new nonprofit on a mission to support, retain, and re-engage women in technology and the IT channel.</itunes:subtitle>
      <itunes:keywords>katie bavoso, it, msp, podcast, channel insider, it channel, belinda yax, bouncepoint, women in the it channel, women in tech, partner pov</itunes:keywords>
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      <title>How Eaton Partners Can Boost Profits with Lithium-Ion UPS Technology</title>
      <description><![CDATA[<p>Learn how Eaton empowers its partners with industry-leading products and comprehensive support—from hands-on training and presales assessments to deal registration and marketing funds. Whether you're an experienced reseller or new to selling power solutions, Eaton provides the tools, teams, and resources to help you succeed.</p><p>📌 Topics & Time Codes:</p><p>00:00 – Introduction: The infrastructure profitability challenge </p><p>00:34 – Guest intro: Sami Hussaini from Eaton </p><p>00:57 – What’s driving customer buying habits in infrastructure </p><p>01:10 – Key trends: Lithium-ion UPS & cybersecurity </p><p>02:09 – How solution providers can profit from lithium-ion UPS </p><p>02:57 – Top verticals for lithium-ion UPS: K–12, healthcare, enterprise </p><p>03:53 – Tools Eaton provides partners: battle cards, full solution support </p><p>04:12 – Growing your business with Eaton's partner-first approach </p><p>05:00 – Eaton’s one-stop-shop solutions with Tripp Lite acquisition </p><p>05:30 – Can new resellers succeed with Eaton? Yes—here’s how </p><p>06:23 – What’s next: New UPS product launches and innovations </p><p>07:06 – Advanced battery management </p><p>07:46 – Where to learn more and join: Eaton’s Power Advantage Partner Program </p><p>08:36 – Closing remarks </p><p> </p><p>💼 From product education and technical resources to a fully stocked solution stack, Eaton is committed to helping partners boost revenue, reduce complexity, and serve customers with confidence. </p><p>🔗 Learn more about the Eaton Power Advantage Partner Program: PowerAdvantage.Eaton.com/ChannelInsider<br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 23 Apr 2025 17:28:11 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Sami Hussaini, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-eaton-partners-can-boost-profits-with-lithium-ion-ups-technology-Rsc3_qqg</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/bec272f9-91f2-4a9a-be94-30a81b546a82/eaton-20ppov-201-20yt-20thumbnail-april-202025-00-00-18-22-still001.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Learn how Eaton empowers its partners with industry-leading products and comprehensive support—from hands-on training and presales assessments to deal registration and marketing funds. Whether you're an experienced reseller or new to selling power solutions, Eaton provides the tools, teams, and resources to help you succeed.</p><p>📌 Topics & Time Codes:</p><p>00:00 – Introduction: The infrastructure profitability challenge </p><p>00:34 – Guest intro: Sami Hussaini from Eaton </p><p>00:57 – What’s driving customer buying habits in infrastructure </p><p>01:10 – Key trends: Lithium-ion UPS & cybersecurity </p><p>02:09 – How solution providers can profit from lithium-ion UPS </p><p>02:57 – Top verticals for lithium-ion UPS: K–12, healthcare, enterprise </p><p>03:53 – Tools Eaton provides partners: battle cards, full solution support </p><p>04:12 – Growing your business with Eaton's partner-first approach </p><p>05:00 – Eaton’s one-stop-shop solutions with Tripp Lite acquisition </p><p>05:30 – Can new resellers succeed with Eaton? Yes—here’s how </p><p>06:23 – What’s next: New UPS product launches and innovations </p><p>07:06 – Advanced battery management </p><p>07:46 – Where to learn more and join: Eaton’s Power Advantage Partner Program </p><p>08:36 – Closing remarks </p><p> </p><p>💼 From product education and technical resources to a fully stocked solution stack, Eaton is committed to helping partners boost revenue, reduce complexity, and serve customers with confidence. </p><p>🔗 Learn more about the Eaton Power Advantage Partner Program: PowerAdvantage.Eaton.com/ChannelInsider<br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="8704555" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/926a28ca-8767-41e8-8cc5-41fc35b0ee5c/audio/69743903-ca0f-4d4d-81f6-a3006ce0b694/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How Eaton Partners Can Boost Profits with Lithium-Ion UPS Technology</itunes:title>
      <itunes:author>Sami Hussaini, Katie Bavoso</itunes:author>
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      <itunes:duration>00:09:04</itunes:duration>
      <itunes:summary>In this Partner POV episode, host Katie Bavoso talks with Sami Hussaini, Product Line Manager at Eaton, about the shifting landscape of physical infrastructure and how solution providers can capitalize on Eaton&apos;s lithium-ion UPS technology to grow profits and customer loyalty.</itunes:summary>
      <itunes:subtitle>In this Partner POV episode, host Katie Bavoso talks with Sami Hussaini, Product Line Manager at Eaton, about the shifting landscape of physical infrastructure and how solution providers can capitalize on Eaton&apos;s lithium-ion UPS technology to grow profits and customer loyalty.</itunes:subtitle>
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      <title>How The 20 MSP is Scaling Without Private Equity</title>
      <description><![CDATA[<p>Learn how The 20 MSP is revolutionizing the managed services industry by focusing on standardization, community-driven collaboration, and building real wealth for MSP owners. CMO Crystal explains the secret to their success is putting people in their "magic" and letting them do what they do best. Get to know the patented security solutions offered by The 20 MSP, including one Tim says could have helped prevent major breaches at two of the country's biggest casino companies. Plus, you’ll hear inspiring success stories—including how one member went from working in his mother-in-law’s basement to closing an $800K client deal and expanding his team almost overnight! </p><p>🔗 Learn more at: </p><p><a href="https://www.the20msp.com/">the20msp.com</a> (for customers) </p><p><a href="https://www.the20.com/">the20.com</a> (for MSPs interested in joining) </p><p> </p><p>📢 Like, comment, and subscribe for more insider conversations from across the channel. </p><p>⏱ CHAPTERS / TIME CODES</p><p>00:00 – Intro to The 20 MSP and the Conkles </p><p>01:29 – What is The 20 MSP? Origin story & business model </p><p>02:14 – Difference between The 20 and The 20 MSP </p><p>03:56 – Why standardization leads to seamless M&A and low attrition </p><p>05:29 – How their model avoids the typical pitfalls of PE roll-ups </p><p>06:46 – Talent acquisition through integration </p><p>08:27 – What makes an ideal MSP acquisition target? </p><p>09:29 – Zero attrition and no earnouts: how they do it </p><p>10:27 – Putting people “in their magic” for success </p><p>11:06 – Patented helpdesk verification tool (post-MGM/Caesars hacks) </p><p>13:25 – How real-time human verification saves millions </p><p>15:04 – Story: From a mother-in-law’s basement to an $800K client deal </p><p>17:21 – How The 20 helps smaller MSPs scale and exit </p><p>18:56 – Visionary thinking vs. business operations </p><p>20:36 – The role of private equity in the MSP space </p><p>23:03 – Strategy: grow, then sell on your terms </p><p>25:00 – Recapping every 3–5 years to build long-term wealth </p><p>27:27 – Why it’s called “The 20” (Pareto Principle) </p><p>28:04 – Leveraging their scale to influence vendors and the channel </p><p>30:33 – Running a business as a married couple </p><p>33:13 – Tech trends they’re watching: AI, automation, cybersecurity </p><p>36:45 – Founder-led vs. PE-backed: preserving agility and trust </p><p>39:02 – Vendors they rely on: Kaseya, ConnectWise, Huntress & more </p><p>41:11 – What’s next: More acquisitions and life-changing opportunities </p><p>42:44 – Where to learn more about The 20 MSP and The 20 </p><p>#MSP #ChannelInsider #PartnerPOV #The20MSP #TechMergers #PrivateEquity #FounderOwned #Cybersecurity #AI #Automation #ManagedServices #MSSP #ChannelGrowth #ITSupport #MergersandAcquisitions</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 17 Apr 2025 21:27:15 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Tim Conkle, Crystal Conkle, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-the-20-msp-is-scaling-without-private-equity-46PLtAJA</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/ccc5f8e1-b570-4614-a46c-0248eb3626a9/ci-ppov-ep56-20msp-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Learn how The 20 MSP is revolutionizing the managed services industry by focusing on standardization, community-driven collaboration, and building real wealth for MSP owners. CMO Crystal explains the secret to their success is putting people in their "magic" and letting them do what they do best. Get to know the patented security solutions offered by The 20 MSP, including one Tim says could have helped prevent major breaches at two of the country's biggest casino companies. Plus, you’ll hear inspiring success stories—including how one member went from working in his mother-in-law’s basement to closing an $800K client deal and expanding his team almost overnight! </p><p>🔗 Learn more at: </p><p><a href="https://www.the20msp.com/">the20msp.com</a> (for customers) </p><p><a href="https://www.the20.com/">the20.com</a> (for MSPs interested in joining) </p><p> </p><p>📢 Like, comment, and subscribe for more insider conversations from across the channel. </p><p>⏱ CHAPTERS / TIME CODES</p><p>00:00 – Intro to The 20 MSP and the Conkles </p><p>01:29 – What is The 20 MSP? Origin story & business model </p><p>02:14 – Difference between The 20 and The 20 MSP </p><p>03:56 – Why standardization leads to seamless M&A and low attrition </p><p>05:29 – How their model avoids the typical pitfalls of PE roll-ups </p><p>06:46 – Talent acquisition through integration </p><p>08:27 – What makes an ideal MSP acquisition target? </p><p>09:29 – Zero attrition and no earnouts: how they do it </p><p>10:27 – Putting people “in their magic” for success </p><p>11:06 – Patented helpdesk verification tool (post-MGM/Caesars hacks) </p><p>13:25 – How real-time human verification saves millions </p><p>15:04 – Story: From a mother-in-law’s basement to an $800K client deal </p><p>17:21 – How The 20 helps smaller MSPs scale and exit </p><p>18:56 – Visionary thinking vs. business operations </p><p>20:36 – The role of private equity in the MSP space </p><p>23:03 – Strategy: grow, then sell on your terms </p><p>25:00 – Recapping every 3–5 years to build long-term wealth </p><p>27:27 – Why it’s called “The 20” (Pareto Principle) </p><p>28:04 – Leveraging their scale to influence vendors and the channel </p><p>30:33 – Running a business as a married couple </p><p>33:13 – Tech trends they’re watching: AI, automation, cybersecurity </p><p>36:45 – Founder-led vs. PE-backed: preserving agility and trust </p><p>39:02 – Vendors they rely on: Kaseya, ConnectWise, Huntress & more </p><p>41:11 – What’s next: More acquisitions and life-changing opportunities </p><p>42:44 – Where to learn more about The 20 MSP and The 20 </p><p>#MSP #ChannelInsider #PartnerPOV #The20MSP #TechMergers #PrivateEquity #FounderOwned #Cybersecurity #AI #Automation #ManagedServices #MSSP #ChannelGrowth #ITSupport #MergersandAcquisitions</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How The 20 MSP is Scaling Without Private Equity</itunes:title>
      <itunes:author>Tim Conkle, Crystal Conkle, Katie Bavoso</itunes:author>
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      <itunes:duration>00:43:58</itunes:duration>
      <itunes:summary>In this episode of Channel Insider: Partner POV, host Katie Bavoso chats with Tim and Crystal Conkle, the married power duo leading The 20 MSP—the largest founder-owned MSP platform in the U.S., according to Tim, the CEO, with 38+ successful acquisitions and zero private equity backing. </itunes:summary>
      <itunes:subtitle>In this episode of Channel Insider: Partner POV, host Katie Bavoso chats with Tim and Crystal Conkle, the married power duo leading The 20 MSP—the largest founder-owned MSP platform in the U.S., according to Tim, the CEO, with 38+ successful acquisitions and zero private equity backing. </itunes:subtitle>
      <itunes:keywords>katie bavoso, the 20 msp, video, it, it channel partner, msp, podcast, channel insider, it channel, managed services, tim conkle, the 20, crystal conkle, mergers and acquisitions, partner pov</itunes:keywords>
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      <title>Proofpoint Simplifies Security Solutions Sales For Partners Through Ingram Micro Xvantage Platform</title>
      <description><![CDATA[<p>In this episode of Partner POV, host Katie Bavoso speaks with Chari Rhoades, Vice President of Americas Channel and Partner Sales at Proofpoint, and Eric Kohl, Vice President of Global Vendor Engagement, Security and Networking at Ingram Micro, about a major milestone in the channel: </p><p>▶️ For the first time ever, partners can quote, sell, and order Proofpoint solutions directly through the Ingram Micro Xvantage™ digital experience platform. This move makes the provisioning of Proofpoint’s people-centric cybersecurity solutions easier and faster for partners to scale their security offerings and protect customers from threats like phishing, business email compromise, and insider risk. </p><p>Chari and Eric also break down: </p><p>- Why human-targeted threats are the most critical risk in cybersecurity today </p><p>- How Proofpoint supports partners in educating customers about the human layer </p><p>- Ingram Micro’s strategy to enable channel growth and security practice maturity </p><p>- Vertical market opportunities and how partners can differentiate </p><p>Presented by Channel Insider. Sponsored by Proofpoint and Ingram Micro.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Mon, 7 Apr 2025 16:41:08 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Chari Rhoades, Eric Kohl, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/proofpoint-simplifies-security-solutions-sales-for-partners-through-ingram-micro-xvantage-platform-Jggsg9kt</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/79c81cbd-e875-4d7b-adb4-f407df86db61/ci-ppov-custom-proofpoint-ingrammicro-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In this episode of Partner POV, host Katie Bavoso speaks with Chari Rhoades, Vice President of Americas Channel and Partner Sales at Proofpoint, and Eric Kohl, Vice President of Global Vendor Engagement, Security and Networking at Ingram Micro, about a major milestone in the channel: </p><p>▶️ For the first time ever, partners can quote, sell, and order Proofpoint solutions directly through the Ingram Micro Xvantage™ digital experience platform. This move makes the provisioning of Proofpoint’s people-centric cybersecurity solutions easier and faster for partners to scale their security offerings and protect customers from threats like phishing, business email compromise, and insider risk. </p><p>Chari and Eric also break down: </p><p>- Why human-targeted threats are the most critical risk in cybersecurity today </p><p>- How Proofpoint supports partners in educating customers about the human layer </p><p>- Ingram Micro’s strategy to enable channel growth and security practice maturity </p><p>- Vertical market opportunities and how partners can differentiate </p><p>Presented by Channel Insider. Sponsored by Proofpoint and Ingram Micro.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Proofpoint Simplifies Security Solutions Sales For Partners Through Ingram Micro Xvantage Platform</itunes:title>
      <itunes:author>Chari Rhoades, Eric Kohl, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/3f12ea2c-907c-4f2d-8dc0-0ae252872022/3000x3000/ci-ppov-custom-proofpoint-ingrammicro-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:17:14</itunes:duration>
      <itunes:summary>Learn how partners can now quote and sell Proofpoint solutions through Ingram Micro Xvantage while simplifying provisioning and strengthening cybersecurity against human-targeted threats.</itunes:summary>
      <itunes:subtitle>Learn how partners can now quote and sell Proofpoint solutions through Ingram Micro Xvantage while simplifying provisioning and strengthening cybersecurity against human-targeted threats.</itunes:subtitle>
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      <title>Q1 2025 Channel Insights and Trends with the Channel Insider Editorial Team</title>
      <description><![CDATA[<p>In this episode of Channel Insider: Partner POV, the Channel Insider editorial teams unites to break down the biggest news stories, trends, challenges, and opportunities that defined the IT channel in the first quarter of 2025. Join host Katie Bavoso, Managing Editor Victoria Durgin, and Writer Jordan Smith as they discuss and review everything from evolving partner strategies to the latest in AI-driven solutions, as well as where the industry is headed in Q2 and deeper into the year. This conversation is packed with insights for MSPs, VARs, and IT leaders and buyers. </p><p>🔍 Key Topics & Timestamps: </p><p>00:00 - Introduction: What shaped the IT channel in Q1 2025? Top stories from the first three months of the year </p><p>02:15 - Emerging partner strategies: Adapting to market shifts, customer demands, and what partners really want </p><p>06:00 - Reviewing predictions from Q4 of 2024 </p><p>06:45 - AI and automation: The impact on IT services and cybersecurity </p><p>13:00 - Q1 surprises </p><p>15:20 - Challenges in cloud cost management and optimization </p><p>18:00 - Is the demand for AI cooling or just heating up? </p><p>20:05 - Success stories: Channel partners thriving in today’s market </p><p>24:50 - Predictions for Q2 and beyond </p><p>30:00 - Who and what to watch in Q2: Kaseya and HPE's blocked acquisition of Juniper Networks </p><p>35:00 - Where to find the Channel Insider team on the road in Quarter 2 or 2025 </p><p> </p><p>#ITChannel #MSP #TechTrends #CloudComputing #ChannelInsider #PartnerPOV</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 3 Apr 2025 16:39:30 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Victoria Durgin, Katie Bavoso, Jordan Smith)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/q1-2025-channel-insights-and-trends-with-the-channel-insider-editorial-team-G_z9iwfi</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/40edbd2a-c538-415b-8c8c-409fbb369798/ci-ppov-ep55-ciq12025-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In this episode of Channel Insider: Partner POV, the Channel Insider editorial teams unites to break down the biggest news stories, trends, challenges, and opportunities that defined the IT channel in the first quarter of 2025. Join host Katie Bavoso, Managing Editor Victoria Durgin, and Writer Jordan Smith as they discuss and review everything from evolving partner strategies to the latest in AI-driven solutions, as well as where the industry is headed in Q2 and deeper into the year. This conversation is packed with insights for MSPs, VARs, and IT leaders and buyers. </p><p>🔍 Key Topics & Timestamps: </p><p>00:00 - Introduction: What shaped the IT channel in Q1 2025? Top stories from the first three months of the year </p><p>02:15 - Emerging partner strategies: Adapting to market shifts, customer demands, and what partners really want </p><p>06:00 - Reviewing predictions from Q4 of 2024 </p><p>06:45 - AI and automation: The impact on IT services and cybersecurity </p><p>13:00 - Q1 surprises </p><p>15:20 - Challenges in cloud cost management and optimization </p><p>18:00 - Is the demand for AI cooling or just heating up? </p><p>20:05 - Success stories: Channel partners thriving in today’s market </p><p>24:50 - Predictions for Q2 and beyond </p><p>30:00 - Who and what to watch in Q2: Kaseya and HPE's blocked acquisition of Juniper Networks </p><p>35:00 - Where to find the Channel Insider team on the road in Quarter 2 or 2025 </p><p> </p><p>#ITChannel #MSP #TechTrends #CloudComputing #ChannelInsider #PartnerPOV</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Q1 2025 Channel Insights and Trends with the Channel Insider Editorial Team</itunes:title>
      <itunes:author>Victoria Durgin, Katie Bavoso, Jordan Smith</itunes:author>
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      <itunes:summary>Look back at the biggest IT channel stories and trends that emerged from the first quarter of 2025. </itunes:summary>
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      <title>How Velosio is Powering Mid-Market Digital Transformation</title>
      <description><![CDATA[<p>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Robbie Morrison, CEO of <a href="https://www.velosio.com/">Velosio</a>, to discuss how Velosio helps mid-market businesses navigate digital transformation, cloud migration, and AI adoption - especially during economically unstable times. Robbie dives into how Velosio partners with ISVs, their focus on industry-specific solutions (like horticulture!), and why targeting the C-level is key to tech adoption. </p><p>🔹 Key Topics Covered: </p><p>✔️ Velosio’s role in mid-market digital transformation </p><p>✔️ The surprising role of IT in modern horticulture 🌱 </p><p>✔️ How CFOs & CROs drive cloud and AI adoption </p><p>✔️ Helping businesses navigate economic disruption </p><p>✔️ Success stories & the future of AI in business </p><p>📌 Timestamps: </p><p>00:00 - Intro: Meet Robbie Morrison & Velosio </p><p>01:50 - What does Velosio do? </p><p>02:50 - Who are Velosio’s customers & key verticals? </p><p>04:00 - Why horticulture is a surprisingly high-tech industry </p><p>06:30 - The importance of working directly with CFOs & CROs </p><p>09:30 - Velosio's vendor partners and cloud-first approach and solutions </p><p>12:00 - Cloud migration: Choosing the right path for businesses </p><p>14:15 - Economic challenges & how real-time data helps companies adapt </p><p>18:50 - Working with independent software vendors (ISVs) </p><p>25:00 - AI & data readiness: The next big shift in IT </p><p>28:30 - A customer success story: Breaking down data silos </p><p>31:00 - Vendor partner and solution shoutouts </p><p>32:30 - Why businesses should consider Velosio as a partner</p><p>Learn more about Velosio at www.velosio.com </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 20 Mar 2025 14:18:05 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Robbie Morrison, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-velosio-is-powering-mid-market-digital-transformation-tW_RXinJ</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/05c59788-ea94-4734-9852-af93d3a6e16e/ci-ppov-ep54-velosio-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Robbie Morrison, CEO of <a href="https://www.velosio.com/">Velosio</a>, to discuss how Velosio helps mid-market businesses navigate digital transformation, cloud migration, and AI adoption - especially during economically unstable times. Robbie dives into how Velosio partners with ISVs, their focus on industry-specific solutions (like horticulture!), and why targeting the C-level is key to tech adoption. </p><p>🔹 Key Topics Covered: </p><p>✔️ Velosio’s role in mid-market digital transformation </p><p>✔️ The surprising role of IT in modern horticulture 🌱 </p><p>✔️ How CFOs & CROs drive cloud and AI adoption </p><p>✔️ Helping businesses navigate economic disruption </p><p>✔️ Success stories & the future of AI in business </p><p>📌 Timestamps: </p><p>00:00 - Intro: Meet Robbie Morrison & Velosio </p><p>01:50 - What does Velosio do? </p><p>02:50 - Who are Velosio’s customers & key verticals? </p><p>04:00 - Why horticulture is a surprisingly high-tech industry </p><p>06:30 - The importance of working directly with CFOs & CROs </p><p>09:30 - Velosio's vendor partners and cloud-first approach and solutions </p><p>12:00 - Cloud migration: Choosing the right path for businesses </p><p>14:15 - Economic challenges & how real-time data helps companies adapt </p><p>18:50 - Working with independent software vendors (ISVs) </p><p>25:00 - AI & data readiness: The next big shift in IT </p><p>28:30 - A customer success story: Breaking down data silos </p><p>31:00 - Vendor partner and solution shoutouts </p><p>32:30 - Why businesses should consider Velosio as a partner</p><p>Learn more about Velosio at www.velosio.com </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How Velosio is Powering Mid-Market Digital Transformation</itunes:title>
      <itunes:author>Robbie Morrison, Katie Bavoso</itunes:author>
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      <itunes:summary>Velosio CEO Robbie Morrison joins Channel Insider: Partner POV to discuss digital transformation, AI, and cloud adoption for mid-market businesses, with insights on ERP solutions, ISVs, and industry-specific tech innovations.</itunes:summary>
      <itunes:subtitle>Velosio CEO Robbie Morrison joins Channel Insider: Partner POV to discuss digital transformation, AI, and cloud adoption for mid-market businesses, with insights on ERP solutions, ISVs, and industry-specific tech innovations.</itunes:subtitle>
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      <title>How Integris Built A National MSP Platform To Serve SMB Customers</title>
      <description><![CDATA[<p>What does it take to scale an MSP into a national platform while keeping a local touch? Integris President, COO, and Board Member Glenn Mathis shares how the company navigated rapid growth through private equity and acquisitions, and the evolving IT landscape to create an enterprise level MSP built to better serve the small to medium sized customer market. I</p><p>n this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Glenn to discuss how Integris serves regulated industries like community banks, how the MSP helps customers derive value from data, and what makes an MSP a true platform. They also explore key strategies for MSPs looking to grow and how private equity factors into the equation. </p><p>📌 Timestamps: </p><p>00:00 The Integris Growth Story </p><p>03:30 Scaling Through Mergers & Acquisitions </p><p>07:45 Keeping a Local Touch at a National Scale </p><p>12:00 AI, Automation & the Future of IT Services </p><p>18:30 Why Community Banks Are a Key Focus </p><p>25:00 Lessons for MSPs Looking to Scale </p><p>30:15 What Defines a True MSP Platform </p><p>35:40 Private Equity’s Role in MSP Growth </p><p>🔗 Learn more about Integris at <a href="https://integrisit.com/">integrisit.com</a> 👍 </p><p>Don't forget to subscribe to Channel Insider: Partner POV!<br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 5 Mar 2025 23:16:29 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Glenn Mathis, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-integris-built-a-national-msp-platform-to-serve-smb-customers-O9xt4aVZ</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/872c41c8-12e6-4084-8256-b08521b48ae4/ci-ppov-ep53-integris-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>What does it take to scale an MSP into a national platform while keeping a local touch? Integris President, COO, and Board Member Glenn Mathis shares how the company navigated rapid growth through private equity and acquisitions, and the evolving IT landscape to create an enterprise level MSP built to better serve the small to medium sized customer market. I</p><p>n this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Glenn to discuss how Integris serves regulated industries like community banks, how the MSP helps customers derive value from data, and what makes an MSP a true platform. They also explore key strategies for MSPs looking to grow and how private equity factors into the equation. </p><p>📌 Timestamps: </p><p>00:00 The Integris Growth Story </p><p>03:30 Scaling Through Mergers & Acquisitions </p><p>07:45 Keeping a Local Touch at a National Scale </p><p>12:00 AI, Automation & the Future of IT Services </p><p>18:30 Why Community Banks Are a Key Focus </p><p>25:00 Lessons for MSPs Looking to Scale </p><p>30:15 What Defines a True MSP Platform </p><p>35:40 Private Equity’s Role in MSP Growth </p><p>🔗 Learn more about Integris at <a href="https://integrisit.com/">integrisit.com</a> 👍 </p><p>Don't forget to subscribe to Channel Insider: Partner POV!<br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How Integris Built A National MSP Platform To Serve SMB Customers</itunes:title>
      <itunes:author>Glenn Mathis, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/8b08755f-2bef-4afa-9178-bcdc8dde27be/3000x3000/ci-ppov-ep53-integris-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:43:43</itunes:duration>
      <itunes:summary>Integris President &amp; COO Glenn Mathis joins Channel Insider: Partner POV to discuss MSP growth strategies, what it means to be a platform, and how to scale while maintaining a local touch.</itunes:summary>
      <itunes:subtitle>Integris President &amp; COO Glenn Mathis joins Channel Insider: Partner POV to discuss MSP growth strategies, what it means to be a platform, and how to scale while maintaining a local touch.</itunes:subtitle>
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      <title>How Weaviate Is Revolutionizing Search With AI</title>
      <description><![CDATA[<p>Traditional keyword searches can often fall short of finding exactly what you're looking for, but Weaviate’s AI-powered semantic search enables faster, more accurate results—unlocking new insights from your data. In this episode of Partner POV, host Katie Bavoso sits down with Byron Voorbach, Field CTO of <a href="https://weaviate.io/">Weaviate</a>, to explore how their open-source AI-native vector database is transforming the way businesses retrieve and analyze information. </p><p>Hear about real-world applications, including how Weaviate enhances search for e-commerce, finance, legal, and even media asset management. Byron also shares a customer success story he says is a personal favorite and explains how Weaviate seamlessly integrates with existing infrastructures while maintaining top-tier security. </p><p>If you're curious about the future of AI-driven search and want to learn how Weaviate can give your business a competitive edge, this is an episode you won’t want to miss!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 5 Mar 2025 17:27:06 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Byron Voorbach, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-weaviate-is-revolutionizing-search-with-ai-UGuBix4v</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/869fe93a-9a82-470f-a1c1-01d5c6756f78/ci-ppov-custom-weaviate-0225-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Traditional keyword searches can often fall short of finding exactly what you're looking for, but Weaviate’s AI-powered semantic search enables faster, more accurate results—unlocking new insights from your data. In this episode of Partner POV, host Katie Bavoso sits down with Byron Voorbach, Field CTO of <a href="https://weaviate.io/">Weaviate</a>, to explore how their open-source AI-native vector database is transforming the way businesses retrieve and analyze information. </p><p>Hear about real-world applications, including how Weaviate enhances search for e-commerce, finance, legal, and even media asset management. Byron also shares a customer success story he says is a personal favorite and explains how Weaviate seamlessly integrates with existing infrastructures while maintaining top-tier security. </p><p>If you're curious about the future of AI-driven search and want to learn how Weaviate can give your business a competitive edge, this is an episode you won’t want to miss!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How Weaviate Is Revolutionizing Search With AI</itunes:title>
      <itunes:author>Byron Voorbach, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/d37f5fad-1bb4-4437-b054-2aa55c9427c5/3000x3000/ci-ppov-custom-weaviate-0225-pod.jpg?aid=rss_feed"/>
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      <itunes:summary>Discover how Weaviate’s AI-native vector database is revolutionizing search by enabling businesses to retrieve information faster and more accurately with semantic search technology.</itunes:summary>
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      <title>How CloudForecast Helps Mid-Market Companies Control AWS Costs</title>
      <description><![CDATA[<p>Struggling with AWS cost management? In this episode of Partner POV, host Katie Bavoso sits down with Tony Chan, CEO and co-founder of CloudForecast, to discuss how his startup is simplifying AWS cost visibility for mid-market companies and high-growth startups.</p><p>Tony shares the inspiration behind CloudForecast, its unique approach to cost monitoring, and how it complements native tools like AWS Cost Explorer. He also highlights real-world success stories of customer companies that use CloudForecast, as well as key features—like simplified reporting and flat-rate pricing—that make CloudForecast an ideal solution for engineering and DevOps teams without dedicated FinOps resources.</p><p>Learn more CloudForecast at <a href="https://www.cloudforecast.io/">www.cloudforecast.io</a></p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Mon, 3 Mar 2025 16:10:46 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Tony Chan, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-cloudforecast-helps-mid-market-companies-control-aws-costs-CIDoftHV</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/9942c48f-8a78-413e-9709-1821b4272cca/ci-ppov-custom-cloudforecast-0225-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Struggling with AWS cost management? In this episode of Partner POV, host Katie Bavoso sits down with Tony Chan, CEO and co-founder of CloudForecast, to discuss how his startup is simplifying AWS cost visibility for mid-market companies and high-growth startups.</p><p>Tony shares the inspiration behind CloudForecast, its unique approach to cost monitoring, and how it complements native tools like AWS Cost Explorer. He also highlights real-world success stories of customer companies that use CloudForecast, as well as key features—like simplified reporting and flat-rate pricing—that make CloudForecast an ideal solution for engineering and DevOps teams without dedicated FinOps resources.</p><p>Learn more CloudForecast at <a href="https://www.cloudforecast.io/">www.cloudforecast.io</a></p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How CloudForecast Helps Mid-Market Companies Control AWS Costs</itunes:title>
      <itunes:author>Tony Chan, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/13f67b04-1981-4813-942e-fa7dfa2e6d7a/3000x3000/ci-ppov-custom-cloudforecast-0225-pod.jpg?aid=rss_feed"/>
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      <itunes:summary>Learn how CloudForecast helps mid-market companies and high-growth startups simplify AWS cost management.</itunes:summary>
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      <title>Channel Chief Stalwart Frank Rauch On Retirement, Legacy, And The Future Of Channel Partnerships</title>
      <description><![CDATA[<p>With four decades of experience leading channel programs at companies like VMware, HP, and most recently Cato Networks, Frank Rauch reflects on his storied career, the lessons he's learned, and what the future holds for the IT channel. </p><p>🔹 How Frank built a legacy through mentorship and leadership. </p><p>🔹 The evolving role of the channel chief in an AI-driven world where cloud marketplaces have gained popularity. </p><p>🔹 His take on Broadcom’s invite-only VMware partner program. </p><p>🔹 Predictions for the future of Israeli tech companies. </p><p>Frank also shares what’s next for him after announcing his retirement in January 2025, his thoughts on the rising stars in the industry, and advice for the next generation of channel chiefs. Don’t miss this exclusive deep dive into the channel world from one of its most influential figures!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 27 Feb 2025 21:32:05 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Frank Rauch, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/channel-chief-stalwart-frank-rauch-on-retirement-legacy-and-the-future-of-channel-partnerships-NwzG8bEQ</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/b88ee9ff-9675-4654-b9fa-744e37efd64b/ci-ppov-frankrauch-0225-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>With four decades of experience leading channel programs at companies like VMware, HP, and most recently Cato Networks, Frank Rauch reflects on his storied career, the lessons he's learned, and what the future holds for the IT channel. </p><p>🔹 How Frank built a legacy through mentorship and leadership. </p><p>🔹 The evolving role of the channel chief in an AI-driven world where cloud marketplaces have gained popularity. </p><p>🔹 His take on Broadcom’s invite-only VMware partner program. </p><p>🔹 Predictions for the future of Israeli tech companies. </p><p>Frank also shares what’s next for him after announcing his retirement in January 2025, his thoughts on the rising stars in the industry, and advice for the next generation of channel chiefs. Don’t miss this exclusive deep dive into the channel world from one of its most influential figures!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Channel Chief Stalwart Frank Rauch On Retirement, Legacy, And The Future Of Channel Partnerships</itunes:title>
      <itunes:author>Frank Rauch, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/8ad76c27-a530-435f-b327-08c642c9b3a5/3000x3000/ci-ppov-frankrauch-0225-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:40:12</itunes:duration>
      <itunes:summary>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with long-time channel innovator and advocate Frank Rauch, one of the most respected channel chiefs in the industry. </itunes:summary>
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      <title>How Omega Systems Puts The Security In MSSP</title>
      <description><![CDATA[<p>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Mike Fuhrman, CEO of <a href="https://omegasystemscorp.com/">Omega Systems</a>, to discuss the company’s transformation from a traditional Managed Service Provider (MSP) to a Managed Security Services Provider (MSSP). This shift was a priority for Fuhrman when he joined the company in 2023. Fuhrman explains what nonnegotiable requirements truly define an MSSP. The CEO and IT veteran also shares what brought him from the vendor space to the partner side of industry, the strategic approach that sets Omega apart, and how cybersecurity and compliance have become critical and defining portfolio offerings for their clients. Plus, learn what he advises business leaders looking to outsource to an MSSP to ask when interviewing prospects.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 20 Feb 2025 05:23:23 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Mike Fuhrman, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-omega-systems-puts-the-security-in-mssp-FTT4Srwp</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/63b1d0f8-c242-46bd-b981-6fa02a48ece7/ci-ppov-ep52-omegasystems-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Mike Fuhrman, CEO of <a href="https://omegasystemscorp.com/">Omega Systems</a>, to discuss the company’s transformation from a traditional Managed Service Provider (MSP) to a Managed Security Services Provider (MSSP). This shift was a priority for Fuhrman when he joined the company in 2023. Fuhrman explains what nonnegotiable requirements truly define an MSSP. The CEO and IT veteran also shares what brought him from the vendor space to the partner side of industry, the strategic approach that sets Omega apart, and how cybersecurity and compliance have become critical and defining portfolio offerings for their clients. Plus, learn what he advises business leaders looking to outsource to an MSSP to ask when interviewing prospects.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How Omega Systems Puts The Security In MSSP</itunes:title>
      <itunes:author>Mike Fuhrman, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/bf752186-5262-4715-ba75-9c4298f07b36/3000x3000/ci-ppov-ep52-omegasystems-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:35:13</itunes:duration>
      <itunes:summary>Omega Systems CEO details the transition from MSP to MSSP and what defines this business model.</itunes:summary>
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      <title>How To Extend Your MSP Team In One Week With Hirexe</title>
      <description><![CDATA[<p>Chris Keith, founder and CEO of Hirexe, joins host Katie Bavoso in this engaging episode of Partner POV to discuss the challenges managed service provider leaders face when trying to fill roles at their businesses - and that struggle is increasing. By 2026, IDC predicts that 90% of businesses worldwide will face an IT skills shortage. Whether it's budget restraints, a shallow talent pool, or even just the inability to commit the necessary time to the search, Keith understands there's more to the process than just posting on a job board and hoping for the best. </p><p>After spending years in the IT channel and being tasked with hiring IT talent himself, Keith founded Hirexe; a technology enable South African business process outsourcing company (BPO). Hirexe works with any business looking to grow and expand, but understands the specific staffing needs of MSPs and the industry and IT knowledge they want their candidates to come to the table with. One of the areas Hirexe excels in staffing is at the help desk with Level 1 to Level 3 technicians. Keith describes a success story in which he was able to connect an MSP to their chosen hire in one week! </p><p>Learn more about how Hirexe can help solve MSP staffing challenges at <a href="https://www.mspchanneljobs.com/">www.mspchanneljobs.com</a></p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 18 Feb 2025 16:39:46 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Chris Keith, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-to-extend-your-msp-team-in-one-week-with-hirexe-NYBfZI9d</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/2e2d610b-6c55-4976-a027-4ede0616c87a/ci-ppov-custom-hireex-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Chris Keith, founder and CEO of Hirexe, joins host Katie Bavoso in this engaging episode of Partner POV to discuss the challenges managed service provider leaders face when trying to fill roles at their businesses - and that struggle is increasing. By 2026, IDC predicts that 90% of businesses worldwide will face an IT skills shortage. Whether it's budget restraints, a shallow talent pool, or even just the inability to commit the necessary time to the search, Keith understands there's more to the process than just posting on a job board and hoping for the best. </p><p>After spending years in the IT channel and being tasked with hiring IT talent himself, Keith founded Hirexe; a technology enable South African business process outsourcing company (BPO). Hirexe works with any business looking to grow and expand, but understands the specific staffing needs of MSPs and the industry and IT knowledge they want their candidates to come to the table with. One of the areas Hirexe excels in staffing is at the help desk with Level 1 to Level 3 technicians. Keith describes a success story in which he was able to connect an MSP to their chosen hire in one week! </p><p>Learn more about how Hirexe can help solve MSP staffing challenges at <a href="https://www.mspchanneljobs.com/">www.mspchanneljobs.com</a></p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How To Extend Your MSP Team In One Week With Hirexe</itunes:title>
      <itunes:author>Chris Keith, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/0070ef61-aacf-47a0-8276-cd4ddac632f0/3000x3000/ci-ppov-custom-hireex-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:18:18</itunes:duration>
      <itunes:summary>Hiring IT talent can be a full time job that MSP leaders often can&apos;t commit to. Hirexe can provide final round candidates within budget. </itunes:summary>
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      <itunes:keywords>it talent, katie bavoso, it, it talent shortage, msp, staffing, channel insider, it channel, managed services, hiring, hirexe, bpo, jobs, job growth, chris keith, partner pov</itunes:keywords>
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      <title>How Vega Cloud Helps MSPs Solve Cloud Billing Errors</title>
      <description><![CDATA[<p>Managing cloud environments is already complex—tracking revenue and costs shouldn’t be an added headache. That’s why Vega Cloud developed Vega for MSPs, a purpose-built platform designed to help managed service providers optimize cloud spend, enhance financial accountability, and drive operational efficiency. </p><p>In this episode of Partner POV, host Katie Bavoso sits down with Vega Cloud team members Larry Cusick, Director of FinOps, and Kris Bliesner, Co-Founder & CEO, to discuss the company's enterprise-grade FinOps SaaS solution, which MSPs would benefit the most from it, and how it can help solve billing errors and eliminate challenges specific to managed service providers. </p><p>Learn more about Vega for MSPs at <a href="https://www.vegacloud.io/solutions/for-msps/">www.vegacloud.io/solutions/for-msps</a> and <a href="https://www.vegacloud.io/">www.vegacloud.io</a></p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Mon, 10 Feb 2025 17:47:53 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Kris Bliesner, Larry Cusick, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-vega-cloud-helps-msps-solve-cloud-billing-errors-UUuyhdUO</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/5ae95f0a-1f50-41a0-9eca-e64f26284e07/ci-ppov-custom-vega-0225-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Managing cloud environments is already complex—tracking revenue and costs shouldn’t be an added headache. That’s why Vega Cloud developed Vega for MSPs, a purpose-built platform designed to help managed service providers optimize cloud spend, enhance financial accountability, and drive operational efficiency. </p><p>In this episode of Partner POV, host Katie Bavoso sits down with Vega Cloud team members Larry Cusick, Director of FinOps, and Kris Bliesner, Co-Founder & CEO, to discuss the company's enterprise-grade FinOps SaaS solution, which MSPs would benefit the most from it, and how it can help solve billing errors and eliminate challenges specific to managed service providers. </p><p>Learn more about Vega for MSPs at <a href="https://www.vegacloud.io/solutions/for-msps/">www.vegacloud.io/solutions/for-msps</a> and <a href="https://www.vegacloud.io/">www.vegacloud.io</a></p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How Vega Cloud Helps MSPs Solve Cloud Billing Errors</itunes:title>
      <itunes:author>Kris Bliesner, Larry Cusick, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/16b13323-ee7b-4685-85e3-8951786a9fd3/3000x3000/ci-ppov-custom-vega-0225-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:24</itunes:duration>
      <itunes:summary>Learn how Vega for MSPs helps improve visibility into cloud spending.</itunes:summary>
      <itunes:subtitle>Learn how Vega for MSPs helps improve visibility into cloud spending.</itunes:subtitle>
      <itunes:keywords>finops, cloud, katie bavoso, video, msp, billing, vega cloud, podcast, cloud spend, interview, vega for msps, saas, larry cusick, managed service provider, kris bliesner, partner pov</itunes:keywords>
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      <title>How Hack The Box Fast-Tracks Enterprise Deals With Channel Partners</title>
      <description><![CDATA[<p>Doing business with massive enterprises usually means navigating a maze of red tape, long approval processes, and legal roadblocks. But <a href="https://www.hackthebox.com/channel-partners">Hack The Box </a>is changing the game—leveraging channel partners to streamline deals while opening doors for new relationships and revenue opportunities for solution providers.</p><p>In this episode of Partner POV, host Katie Bavoso sits down with Heather Hoddinott, Enterprise Account Executive at Hack The Box, to discuss:</p><p>✅ How Hack The Box’s gamified cybersecurity training is a game-changer for security teams.</p><p>✅ Why client businesses trust the Hack The Box platform for hands-on, real-world cybersecurity upskilling.</p><p>✅ The power of channel partnerships in accelerating deals and cutting through red tape.</p><p>✅ A real-world success story of how a major Australian telecom company fast-tracked its Hack The Box deal through a channel reseller partner, and how new Hack The Box channel partners can experience this success.</p><p>#HackTheBox #Cybersecurity #ChannelPartners #EnterpriseSales #ChannelInsider #PartnerPOV #Sponsored</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Fri, 7 Feb 2025 15:55:39 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Heather Hoddinott, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-hack-the-box-fast-tracks-enterprise-deals-with-channel-partners-jCB32EpF</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/1f759c52-7825-447e-aa4b-7a9c64559afe/ci-ppov-custom-hackthebox-3-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Doing business with massive enterprises usually means navigating a maze of red tape, long approval processes, and legal roadblocks. But <a href="https://www.hackthebox.com/channel-partners">Hack The Box </a>is changing the game—leveraging channel partners to streamline deals while opening doors for new relationships and revenue opportunities for solution providers.</p><p>In this episode of Partner POV, host Katie Bavoso sits down with Heather Hoddinott, Enterprise Account Executive at Hack The Box, to discuss:</p><p>✅ How Hack The Box’s gamified cybersecurity training is a game-changer for security teams.</p><p>✅ Why client businesses trust the Hack The Box platform for hands-on, real-world cybersecurity upskilling.</p><p>✅ The power of channel partnerships in accelerating deals and cutting through red tape.</p><p>✅ A real-world success story of how a major Australian telecom company fast-tracked its Hack The Box deal through a channel reseller partner, and how new Hack The Box channel partners can experience this success.</p><p>#HackTheBox #Cybersecurity #ChannelPartners #EnterpriseSales #ChannelInsider #PartnerPOV #Sponsored</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19507964" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/220e6b71-7d0a-4adf-9cf8-b1c77de26235/audio/ecb16ec8-3153-4d57-a5c9-30e232ceda79/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How Hack The Box Fast-Tracks Enterprise Deals With Channel Partners</itunes:title>
      <itunes:author>Heather Hoddinott, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/6cec9a75-8179-42fe-87ad-df185998d689/3000x3000/ci-ppov-custom-hackthebox-3-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:19</itunes:duration>
      <itunes:summary>Hack The Box brings business to its channel partners to expedite deals and open new doors.
</itunes:summary>
      <itunes:subtitle>Hack The Box brings business to its channel partners to expedite deals and open new doors.
</itunes:subtitle>
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      <title>Twenty Years Of Nerds That Care With James Rocker</title>
      <description><![CDATA[<p>James Rocker, founder and CEO of Long Island, NY-Based managed service provider Nerds That Care, says he still hears from marketing experts fascinated by his company's name even after being in operation for 20 years. On this latest episode of Channel Insider: Partner POV, Rocker explains how he drew inspiration from the name and brand marketing of a well known B2C break/fix team from a big box tech store. He says once he bought the website domain, everything fell into place for his business. For him, the name says it all - "We're nerds, and we care!" Rocker explains to host Katie Bavoso how he got into technology and managed services and what drove him to start his own business. In today's fast paced world of technology, Rocker says customers have so many devices and applications and face increasing risks that it's intimidating for them to keep up simply because they're overwhelmed. It's important for Rocker to lead with education and patience, especially when it comes to the explosion of AI tools. However, he stresses if business aren't trying to leverage AI now, they're already behind. Rocker also dives into his MSP's successful partnership with Ingram Micro and expresses his support for the distributor's decision to stop doing business with Broadcom in 2025. Plus, hear why Rocker plans to take Nerds That Care public by 2030 and why he wants to be held accountable for the lofty goal.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 6 Feb 2025 13:56:40 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (James Rocker, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/twenty-years-of-nerds-that-care-with-james-rocker-x_htOThT</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/be0b8390-17c8-451a-918a-21b88f6b0e5f/ci-ppov-ep52-jamesrocker-nerdsthatcare-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>James Rocker, founder and CEO of Long Island, NY-Based managed service provider Nerds That Care, says he still hears from marketing experts fascinated by his company's name even after being in operation for 20 years. On this latest episode of Channel Insider: Partner POV, Rocker explains how he drew inspiration from the name and brand marketing of a well known B2C break/fix team from a big box tech store. He says once he bought the website domain, everything fell into place for his business. For him, the name says it all - "We're nerds, and we care!" Rocker explains to host Katie Bavoso how he got into technology and managed services and what drove him to start his own business. In today's fast paced world of technology, Rocker says customers have so many devices and applications and face increasing risks that it's intimidating for them to keep up simply because they're overwhelmed. It's important for Rocker to lead with education and patience, especially when it comes to the explosion of AI tools. However, he stresses if business aren't trying to leverage AI now, they're already behind. Rocker also dives into his MSP's successful partnership with Ingram Micro and expresses his support for the distributor's decision to stop doing business with Broadcom in 2025. Plus, hear why Rocker plans to take Nerds That Care public by 2030 and why he wants to be held accountable for the lofty goal.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="33433110" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/511b5f10-d7c2-40d7-ad1f-e8cd9b1c09ce/audio/4d3137e5-9adf-4d3c-8c7e-3e6ace508529/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Twenty Years Of Nerds That Care With James Rocker</itunes:title>
      <itunes:author>James Rocker, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/0424452e-3bc6-4513-a144-424ec6e69389/3000x3000/ci-ppov-ep52-jamesrocker-nerdsthatcare-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:34:49</itunes:duration>
      <itunes:summary>CEO of Nerds That Care says, &quot;No one really knows how good your product is, they only know how good your marketing is until they buy that product.&quot; </itunes:summary>
      <itunes:subtitle>CEO of Nerds That Care says, &quot;No one really knows how good your product is, they only know how good your marketing is until they buy that product.&quot; </itunes:subtitle>
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      <title>Davin Jackson: The Cheat Code To A Career In Cybersecurity</title>
      <description><![CDATA[<p>Davin Jackson, cybersecurity media personality for <a href="https://studio.youtube.com/channel/UCz98lvEuoUk58_IcLq8xHRg"> @eSecurityPlanet </a>, joins host Katie Bavoso for this week's Channel Insider: Partner POV. Jackson explains what drew him to pursue a career in cybersecurity, but says he didn't always feel like he belonged. He says he didn't see cybersecurity experts that looked like him until he met his mentor. Now, Jackson is on a mission to make cybersecurity an accessible subject with eSecurity Planet, as well as "be the change he wants to see" in the industry by inspiring the next generation of InfoSec experts through eSports at his center Alpha eSports and Technology. Jackson also shares his opinions on what he believes is holding businesses and individuals back from becoming more secure, and the barriers to entry he wants to see lowered or changed for those who want to begin careers in cybersecurity.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 23 Jan 2025 16:11:08 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Davin Jackson, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/davin-jackson-the-cheat-code-to-a-career-in-cybersecurity-1ZKofJOP</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/6bb5648b-4215-4009-bd6b-fa91d8407b2d/ci-ppov-ep50-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Davin Jackson, cybersecurity media personality for <a href="https://studio.youtube.com/channel/UCz98lvEuoUk58_IcLq8xHRg"> @eSecurityPlanet </a>, joins host Katie Bavoso for this week's Channel Insider: Partner POV. Jackson explains what drew him to pursue a career in cybersecurity, but says he didn't always feel like he belonged. He says he didn't see cybersecurity experts that looked like him until he met his mentor. Now, Jackson is on a mission to make cybersecurity an accessible subject with eSecurity Planet, as well as "be the change he wants to see" in the industry by inspiring the next generation of InfoSec experts through eSports at his center Alpha eSports and Technology. Jackson also shares his opinions on what he believes is holding businesses and individuals back from becoming more secure, and the barriers to entry he wants to see lowered or changed for those who want to begin careers in cybersecurity.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Davin Jackson: The Cheat Code To A Career In Cybersecurity</itunes:title>
      <itunes:author>Davin Jackson, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/6a18f245-64dd-4fee-b504-15b7ef2740af/3000x3000/ci-ppov-ep50-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:35:16</itunes:duration>
      <itunes:summary>Get to know eSecurity Planet&apos;s Davin Jackson and his mission to be the change he wants to see in cybersecurity.</itunes:summary>
      <itunes:subtitle>Get to know eSecurity Planet&apos;s Davin Jackson and his mission to be the change he wants to see in cybersecurity.</itunes:subtitle>
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      <title>A Gamified Approach To Upskilling Cybersecurity Teams With Hack The Box</title>
      <description><![CDATA[<p>In this episode of Partner POV, host Katie Bavoso is joined by Seth Tossie, Vice President of Global Channel Sales, and David Grant, Head of Enterprise Sales, from Hack The Box. Tossie and Grant discuss Hack The Box's gamified approach to training and upskilling cybersecurity professionals and teams, as well as the new Hack The Box Global Partner Program and why solution providers can grow their customer base and businesses by joining. The HTB leaders explain why the channel was a critical area to invest in and the incentives they're providing to thank their partners for becoming a part of the program. Learn what kinds of solution providers would make a great fit as a Hack The Box partner and the rebates, discounts, and support you can expect from HTB. </p><p>Learn more at <a href="https://www.hackthebox.com/channel-partners">www.hackthebox.com/channel-partners </a><br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 15 Jan 2025 23:37:24 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (David Grant, Seth Tossie, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/a-gamified-approach-to-upskilling-cybersecurity-teams-with-hack-the-box-UIYrFMQM</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/8b3f2d3c-89f2-464c-a2cb-bc085d9f5f69/ci-hackthebox-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In this episode of Partner POV, host Katie Bavoso is joined by Seth Tossie, Vice President of Global Channel Sales, and David Grant, Head of Enterprise Sales, from Hack The Box. Tossie and Grant discuss Hack The Box's gamified approach to training and upskilling cybersecurity professionals and teams, as well as the new Hack The Box Global Partner Program and why solution providers can grow their customer base and businesses by joining. The HTB leaders explain why the channel was a critical area to invest in and the incentives they're providing to thank their partners for becoming a part of the program. Learn what kinds of solution providers would make a great fit as a Hack The Box partner and the rebates, discounts, and support you can expect from HTB. </p><p>Learn more at <a href="https://www.hackthebox.com/channel-partners">www.hackthebox.com/channel-partners </a><br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>A Gamified Approach To Upskilling Cybersecurity Teams With Hack The Box</itunes:title>
      <itunes:author>David Grant, Seth Tossie, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/39a5c008-bb89-4d95-bb0a-fbbcde327f46/3000x3000/ci-hackthebox-pod.jpg?aid=rss_feed"/>
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      <title>A Look Back On The Channel In 2024 With Channel Insider</title>
      <description><![CDATA[<p>With 2024 officially in the rearview mirror, the Channel Insider editorial team discuss the events, news stories, and disruptions that shaped the IT channel in 2024. Managing Editor Victoria During and Staff Writer Jordan Smith join Katie Bavoso for an in-depth discussion of a year that saw no shortage of seismic shifts. From the biggest industry upsets to the companies that came out on top, what stuck out the most to the writers and content creators who observe this world each day? Plus, find out what and who the team  will be watching closely in 2025, and even what they predict could happen in the new year. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 9 Jan 2025 01:40:50 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Victoria Durgin, Jordan Smith, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/a-look-back-on-the-channel-in-2024-with-channel-insider-pXNuCUqv</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/791bc803-23be-4241-951d-ffdea45aa797/ci-ppov-ep49-2024highlights-rnd1-part1-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>With 2024 officially in the rearview mirror, the Channel Insider editorial team discuss the events, news stories, and disruptions that shaped the IT channel in 2024. Managing Editor Victoria During and Staff Writer Jordan Smith join Katie Bavoso for an in-depth discussion of a year that saw no shortage of seismic shifts. From the biggest industry upsets to the companies that came out on top, what stuck out the most to the writers and content creators who observe this world each day? Plus, find out what and who the team  will be watching closely in 2025, and even what they predict could happen in the new year. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>A Look Back On The Channel In 2024 With Channel Insider</itunes:title>
      <itunes:author>Victoria Durgin, Jordan Smith, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/f2b7912b-6c93-4b57-b454-362520d2e661/3000x3000/ci-ppov-ep49-2024highlights-rnd1-part1-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:41:48</itunes:duration>
      <itunes:summary>The Channel Insider editorial team look back on the biggest news of 2024 and predict what&apos;s next in 2025.</itunes:summary>
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      <title>How GoTo And Partners Enable The Remote Workforce</title>
      <description><![CDATA[<p>Tony Haller, Global Head of IT Partner Sales and Strategy at GoTo, sits down with Partner POV host Katie Bavoso to explain how GoTo is growing with partners and incentivizing that partner community to do so. With a simplified approach to asset management built around a Zero Trust framework, GoTo wants to help managed service providers feel empowered to provide its solutions to customers and grow their own businesses without adding more to employee head count. Haller says GoTo has differentiated itself in the partner experience space by providing a white glove onboarding experience with a dedicated specialist for new partners as well as a full marketing team to support MSP partners. Haller adds the vendor also intimately knows what their partners need because much of his team have either worked for managed services providers in the past or have been in the channel for years and know how to identify opportunities. Are you looking to scale your resources or grow your solution or service provider business? Check out <a href="https://www.goto.com/">www.GoTo.com</a> to learn more!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 7 Jan 2025 20:30:09 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Tony Haller, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-goto-and-partners-enable-the-remote-workforce-GTnQ1kCp</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/a3ddc7a9-7f3a-4c26-91fd-9e679d203945/ci-ppov-custom-goto-0125-ytci-ppov-custom-goto-0125-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Tony Haller, Global Head of IT Partner Sales and Strategy at GoTo, sits down with Partner POV host Katie Bavoso to explain how GoTo is growing with partners and incentivizing that partner community to do so. With a simplified approach to asset management built around a Zero Trust framework, GoTo wants to help managed service providers feel empowered to provide its solutions to customers and grow their own businesses without adding more to employee head count. Haller says GoTo has differentiated itself in the partner experience space by providing a white glove onboarding experience with a dedicated specialist for new partners as well as a full marketing team to support MSP partners. Haller adds the vendor also intimately knows what their partners need because much of his team have either worked for managed services providers in the past or have been in the channel for years and know how to identify opportunities. Are you looking to scale your resources or grow your solution or service provider business? Check out <a href="https://www.goto.com/">www.GoTo.com</a> to learn more!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How GoTo And Partners Enable The Remote Workforce</itunes:title>
      <itunes:author>Tony Haller, Katie Bavoso</itunes:author>
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      <itunes:summary>GoTo invests in MSP partners with revenue-generating service delivery opportunities and profitable solutions.</itunes:summary>
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      <title>MSP Unplugged On The Shifting MSP-Vendor Power Dynamic</title>
      <description><![CDATA[<p><a href="https://www.prodigyteks.com/">Paco Lebron</a> and <a href="https://www.5ktech.com/">Corey Kirkendoll</a> of podcast <a href="https://www.mspunplugged.com/">MSP Unplugged</a> return in Part 2 of their Channel Insider: Partner POV interview with host Katie Bavoso. In this half of the interview, Lebron and Kirkendoll explain how they try to help their MSP audience members learn at their own pace and why it's important to consider what a listener will find valuable no matter how far into their IT business journey they are or how far they want to go. Lebron reflects on how this mentality led to the creation of <a href="https://techconunplugged.com/">Techcon Unplugged</a>, the event that's for MSPs by MSPs which he cofounded with his former business partner that eventually inspired the series MSP Unplugged. Bavoso asks the hosts about what she observes to be a shifting power dynamic between solution providers and technology vendors. Vendors appear to be soliciting and implementing partner feedback more so than in years past. What's driving this? Lebron and Kirkendoll both have their theories on why this is happening and when the shift began. How is this shift empowering the solution providers of the IT channel and influencing their decisions to partner with vendors? The guests discuss. And finally, it wouldn't be a proper episode of Channel Insider: Partner POV without some client success stories. Lebron and Kirkendoll walk Bavoso through some of their favorite examples. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 24 Dec 2024 03:04:06 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, Corey Kirkendoll, Paco Lebron)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/msp-unplugged-on-the-shifting-msp-vendor-power-dynamic-Q2xNKxT5</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/c69646ab-301d-4c3f-a30b-a8375991016f/ci-ppov-ep48-mspunplugged-part2-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p><a href="https://www.prodigyteks.com/">Paco Lebron</a> and <a href="https://www.5ktech.com/">Corey Kirkendoll</a> of podcast <a href="https://www.mspunplugged.com/">MSP Unplugged</a> return in Part 2 of their Channel Insider: Partner POV interview with host Katie Bavoso. In this half of the interview, Lebron and Kirkendoll explain how they try to help their MSP audience members learn at their own pace and why it's important to consider what a listener will find valuable no matter how far into their IT business journey they are or how far they want to go. Lebron reflects on how this mentality led to the creation of <a href="https://techconunplugged.com/">Techcon Unplugged</a>, the event that's for MSPs by MSPs which he cofounded with his former business partner that eventually inspired the series MSP Unplugged. Bavoso asks the hosts about what she observes to be a shifting power dynamic between solution providers and technology vendors. Vendors appear to be soliciting and implementing partner feedback more so than in years past. What's driving this? Lebron and Kirkendoll both have their theories on why this is happening and when the shift began. How is this shift empowering the solution providers of the IT channel and influencing their decisions to partner with vendors? The guests discuss. And finally, it wouldn't be a proper episode of Channel Insider: Partner POV without some client success stories. Lebron and Kirkendoll walk Bavoso through some of their favorite examples. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>MSP Unplugged On The Shifting MSP-Vendor Power Dynamic</itunes:title>
      <itunes:author>Katie Bavoso, Corey Kirkendoll, Paco Lebron</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/1cd54909-3a5b-45d2-b4bc-10bdacbf3dae/3000x3000/ci-ppov-ep48-mspunplugged-part2-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:56</itunes:duration>
      <itunes:summary>The hosts of IT channel podcast MSP Unplugged discuss what&apos;s influencing changes in the solution provider to vendor partnerships. </itunes:summary>
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      <title>How To Run Your IT Business With MSP Unplugged</title>
      <description><![CDATA[<p>In Part 1 of this two part episode of Channel Insider: Partner POV, host Katie Bavoso is joined by two of the three hosts of what some say is the longest running MSP podcast, <a href="https://www.mspunplugged.com/">MSP Unplugged</a>. Paco Lebron and Corey Kirkendoll are both CEOs of their managed services businesses. Lebron runs <a href="https://www.prodigyteks.com/">ProdigyTeks</a> out of Chicago, IL and Kirkendoll leads <a href="https://www.5ktech.com/">5K Technical Services</a> out of Plano, TX. The two host the weekly podcast MSP Unplugged alongside Rick Smith, CEO and founder of managed services business <a href="https://www.renactus.com/">Renactus Technology</a> out of Elizabeth, NJ. Lebron and Kirkendoll explain their cybersecurity-first mindset, but clarify this does not make them MSSPs. However, they point out the definition of what an MSSP actually is is murky and the lack of MSP regulation aggravates this reality even more. Lebron explains the goal of MSP Unplugged is to help MSPs, no matter their size or maturity level, get the advice they need on running their IT businesses better and feel supported by the greater MSP community. It all started after Lebron said he had a negative experience at an IT channel event when he felt his business and others like it were not being taken seriously or supported properly. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 18 Dec 2024 23:25:25 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Paco Lebron, Corey Kirkendoll, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-to-run-your-it-business-with-msp-unplugged-KXIwmcqE</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/0cb8a6aa-deb0-4af3-9934-b220639d48ac/ci-ppov-ep48-mspunplugged-part1-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In Part 1 of this two part episode of Channel Insider: Partner POV, host Katie Bavoso is joined by two of the three hosts of what some say is the longest running MSP podcast, <a href="https://www.mspunplugged.com/">MSP Unplugged</a>. Paco Lebron and Corey Kirkendoll are both CEOs of their managed services businesses. Lebron runs <a href="https://www.prodigyteks.com/">ProdigyTeks</a> out of Chicago, IL and Kirkendoll leads <a href="https://www.5ktech.com/">5K Technical Services</a> out of Plano, TX. The two host the weekly podcast MSP Unplugged alongside Rick Smith, CEO and founder of managed services business <a href="https://www.renactus.com/">Renactus Technology</a> out of Elizabeth, NJ. Lebron and Kirkendoll explain their cybersecurity-first mindset, but clarify this does not make them MSSPs. However, they point out the definition of what an MSSP actually is is murky and the lack of MSP regulation aggravates this reality even more. Lebron explains the goal of MSP Unplugged is to help MSPs, no matter their size or maturity level, get the advice they need on running their IT businesses better and feel supported by the greater MSP community. It all started after Lebron said he had a negative experience at an IT channel event when he felt his business and others like it were not being taken seriously or supported properly. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19999901" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/425de506-452c-4bcc-bdc4-f79c36d8897b/audio/2d47a052-458c-4957-94fe-3fb08d1fcd57/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How To Run Your IT Business With MSP Unplugged</itunes:title>
      <itunes:author>Paco Lebron, Corey Kirkendoll, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/88bf8be4-02c9-4865-add0-eb385460b539/3000x3000/ci-ppov-ep48-mspunplugged-part1-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:49</itunes:duration>
      <itunes:summary>The hosts of industry video podcast series MSP Unplugged explain why they started the series and who it&apos;s for. </itunes:summary>
      <itunes:subtitle>The hosts of industry video podcast series MSP Unplugged explain why they started the series and who it&apos;s for. </itunes:subtitle>
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      <title>The Good, The Bad, And The Ugly Of AI With ABM Technology Group</title>
      <description><![CDATA[<p>In Part 2 of this interview, Zac Paulson, Director of Product and Strategy at <a href="https://www.trueit.com/">ABM Technology Group</a>, explains to Channel Insider: Partner POV host Katie Bavoso the unfortunate trend of clients accepting a cybersecurity strategy and related solutions only after they've had a breach or close call. He says it's driven his business to not accept clients unless they agree to ABM's cybersecurity measures. Paulson also discusses the vendor partners that he says have been critical in helping his business grow, including IRONSCALES, SentinelOne, and Huntress, and Pax8. Paulson says the Pax8 marketplace in particular has allowed his company to keep up with demand with ease. Additionally, Paulson explains how being owned by a copy and print company, <a href="https://abmnow.com/">Advanced Business Methods</a>, influences his company's growth model. Finally, we'll hear how Paulson and ABM Technology Group are going head-on into AI with their newest offering ABM AI - a Microsoft Copilot-based solution that the company has hired several employees to focus on and support. But while AI is dominating mindshare in the IT space, Paulson says he was skeptical of it when it first took off in the commercial market. He says while it's a great tool, he advises uses to be cautious when using it. Paulson adds that he's also cautious of the operations and motives of the companies behind some of the most popular LLMs and AI products. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 17 Dec 2024 16:29:08 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Zac Paulson, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/the-good-the-bad-and-the-ugly-of-ai-with-abm-technology-group-pVn43gZR</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/9d1354ac-6595-4d8b-a9f6-bd6ad5264f86/ci-ppov-ep47-abmtech-part2-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In Part 2 of this interview, Zac Paulson, Director of Product and Strategy at <a href="https://www.trueit.com/">ABM Technology Group</a>, explains to Channel Insider: Partner POV host Katie Bavoso the unfortunate trend of clients accepting a cybersecurity strategy and related solutions only after they've had a breach or close call. He says it's driven his business to not accept clients unless they agree to ABM's cybersecurity measures. Paulson also discusses the vendor partners that he says have been critical in helping his business grow, including IRONSCALES, SentinelOne, and Huntress, and Pax8. Paulson says the Pax8 marketplace in particular has allowed his company to keep up with demand with ease. Additionally, Paulson explains how being owned by a copy and print company, <a href="https://abmnow.com/">Advanced Business Methods</a>, influences his company's growth model. Finally, we'll hear how Paulson and ABM Technology Group are going head-on into AI with their newest offering ABM AI - a Microsoft Copilot-based solution that the company has hired several employees to focus on and support. But while AI is dominating mindshare in the IT space, Paulson says he was skeptical of it when it first took off in the commercial market. He says while it's a great tool, he advises uses to be cautious when using it. Paulson adds that he's also cautious of the operations and motives of the companies behind some of the most popular LLMs and AI products. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19637949" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/2a0b96d6-9593-428b-a30a-05a8584a3a1a/audio/f6c86f0e-768a-4368-a017-da0c3ed2b39a/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>The Good, The Bad, And The Ugly Of AI With ABM Technology Group</itunes:title>
      <itunes:author>Zac Paulson, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/7ad4019c-330d-477a-97a2-a96844d2795a/3000x3000/ci-ppov-ep47-abmtech-part2-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:27</itunes:duration>
      <itunes:summary>ABM Technology Group director on cybersecurity, AI, and new solution offerings. </itunes:summary>
      <itunes:subtitle>ABM Technology Group director on cybersecurity, AI, and new solution offerings. </itunes:subtitle>
      <itunes:keywords>zac paulson, channel partner, ironscales, video podcast, katie bavoso, it, msp, podcast, channel insider, pax8, it channel, abm ai, managed services, abm technology group, advanced business methods, ai, huntress, partner pov, sentinelone</itunes:keywords>
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      <itunes:episode>69</itunes:episode>
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      <title>How To Inquire About Being Acquired With ABM Technology Group</title>
      <description><![CDATA[<p>Zac Paulson, Director of Product and Strategy at North Dakota-based <a href="https://www.trueit.com/">ABM Technology Group</a>, sits down with Channel Insider: Partner POV host Katie Bavoso to explain the process behind selling his former business TrueIT to <a href="https://abmnow.com/">Advanced Business Methods</a>, a legacy copy and print company. During his tenure as CEO of TrueIT, Paulson says his managed services company was hitting a wall and unable to grow any further. He and his team decided it was time to be acquired, but nobody wanted to stop working in the business they built and loved so much. This began his journey of finding the right company to purchase TrueIT that came with a compatible culture and a built-in client base in need of managed services. Paulson says Advanced Business Methods was the perfect fit and now all the employees enjoy ownership of the company. That's how ABM Technology Group was born. In Part 1 of this two part interview, you'll learn Paulson's advice for finding the best fit when it comes to selling your company, why that best fit may not be the one you initially predicted, and why it's important not to give up when your first plan doesn't work out.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 12 Dec 2024 03:33:23 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Zac Paulson, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-to-inquire-about-being-acquired-with-abm-technology-group-lubK3Cnw</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/3e78d7b5-ded2-4ecd-9bca-8adf016b0f21/ci-ppov-ep47-abmtech-part1-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Zac Paulson, Director of Product and Strategy at North Dakota-based <a href="https://www.trueit.com/">ABM Technology Group</a>, sits down with Channel Insider: Partner POV host Katie Bavoso to explain the process behind selling his former business TrueIT to <a href="https://abmnow.com/">Advanced Business Methods</a>, a legacy copy and print company. During his tenure as CEO of TrueIT, Paulson says his managed services company was hitting a wall and unable to grow any further. He and his team decided it was time to be acquired, but nobody wanted to stop working in the business they built and loved so much. This began his journey of finding the right company to purchase TrueIT that came with a compatible culture and a built-in client base in need of managed services. Paulson says Advanced Business Methods was the perfect fit and now all the employees enjoy ownership of the company. That's how ABM Technology Group was born. In Part 1 of this two part interview, you'll learn Paulson's advice for finding the best fit when it comes to selling your company, why that best fit may not be the one you initially predicted, and why it's important not to give up when your first plan doesn't work out.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="18713005" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/8e2f2739-5f59-4364-9f4a-4b254db748bd/audio/9fea4ba3-c78a-49a7-830f-6d6631e8dda3/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How To Inquire About Being Acquired With ABM Technology Group</itunes:title>
      <itunes:author>Zac Paulson, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/3f0bd114-d3c3-455d-af35-923db24b7b32/3000x3000/ci-ppov-ep47-abmtech-part1-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:19:29</itunes:duration>
      <itunes:summary>Former MSP founder and CEO explains why he sold his business and what he looked for in a buyer.</itunes:summary>
      <itunes:subtitle>Former MSP founder and CEO explains why he sold his business and what he looked for in a buyer.</itunes:subtitle>
      <itunes:keywords>zac paulson, katie bavoso, it, copy, msp, channel insider, it channel, managed services, abm technology group, advanced business methods, print, managed service provider, technology, partner pov</itunes:keywords>
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      <itunes:episode>68</itunes:episode>
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      <title>How TanChes Global Management Is Investing In Local Community And IT Industry</title>
      <description><![CDATA[<p>Tanaz Choudhury, CEO and President of Houston, TX - based IT solution provider <a href="https://tanches.com/">TanChes Global Management</a>, joins Channel Insider: Partner POV host Katie Bavoso to explain how and why she's investing in the next generation of IT business professionals. Choudhury is a first generation American and says she was able to make the American Dream "her reality." Now, she wants to pay it forward by supporting local community college students and help them realize their own dreams. TanChes has teamed up with Houston Community College and Gulf Coast Region Apprenticeship Hub to create an apprenticeship program that will serve as a workforce ready pipeline for the City of Houston and greater community. The CEO also digs into what she feels is not being talked about or explored enough in the world of IT and technology and explains how she and TanChes are disrupting this status quo. Plus, Choudhury talks about how TanChes is helping young professionals dress confidently for job interviews and why red lipstick is her "war paint."</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 4 Dec 2024 23:54:35 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Tanaz Choudhury, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-tanches-global-management-is-investing-in-local-community-and-it-industry-r_OgiVLT</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/2ca05683-26a3-4d4c-a6f8-094094fe2079/ci-ppov-ep46-tanazchoudhury-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Tanaz Choudhury, CEO and President of Houston, TX - based IT solution provider <a href="https://tanches.com/">TanChes Global Management</a>, joins Channel Insider: Partner POV host Katie Bavoso to explain how and why she's investing in the next generation of IT business professionals. Choudhury is a first generation American and says she was able to make the American Dream "her reality." Now, she wants to pay it forward by supporting local community college students and help them realize their own dreams. TanChes has teamed up with Houston Community College and Gulf Coast Region Apprenticeship Hub to create an apprenticeship program that will serve as a workforce ready pipeline for the City of Houston and greater community. The CEO also digs into what she feels is not being talked about or explored enough in the world of IT and technology and explains how she and TanChes are disrupting this status quo. Plus, Choudhury talks about how TanChes is helping young professionals dress confidently for job interviews and why red lipstick is her "war paint."</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How TanChes Global Management Is Investing In Local Community And IT Industry</itunes:title>
      <itunes:author>Tanaz Choudhury, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/b236ea51-1ecf-4ef7-806f-f48f06dc68ff/3000x3000/ci-ppov-ep46-tanazchoudhury-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:49</itunes:duration>
      <itunes:summary>CEO of IT solution provider TanChes Global Management details plan to help local young professionals. </itunes:summary>
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      <title>BizCom Global CEO Explains The Greatest Risks To Customers</title>
      <description><![CDATA[<p>In this episode of Partner POV, CEO of managed service provider BizCom Global, Mark Wiener, discusses the critical mistake many end user businesses make when they assume they're too small to be the victim of ransomware or other types cyber attacks. He asks those business leaders, how much is your data is worth to you? Because, if the answer is "everything," then you've got everything to lose by becoming an easy pay day for cyber criminals. As Weiner explains, it is far easier to penetrate the walls of a small company than that of a large company. Additionally, does your business have a continuity plan to deal with unforeseen emergencies like global software outages and natural disasters? That's why BizCom Global leads with education of its customers so that their knowledge can be a powerful layer of protection in addition to top of line security solutions and compliance frameworks. </p><p>Listen to the full interview to learn more about how BizCom Global keeps customer businesses secure and compliant, including a customer success story in which the BizCom team kept critical data from being stolen by employees within one of its customer businesses. </p><p>Learn more at <a href="https://bizcomglobal.com/">bizcomglobal.com</a></p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Mon, 2 Dec 2024 17:04:29 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Mark Wiener, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/bizcom-global-ceo-explains-the-greatest-risks-to-customers-rA02xwst</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/f23a5a5e-c663-4f78-b67c-d54a179b9d45/ci-ppov-bizcom-1124-2b-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In this episode of Partner POV, CEO of managed service provider BizCom Global, Mark Wiener, discusses the critical mistake many end user businesses make when they assume they're too small to be the victim of ransomware or other types cyber attacks. He asks those business leaders, how much is your data is worth to you? Because, if the answer is "everything," then you've got everything to lose by becoming an easy pay day for cyber criminals. As Weiner explains, it is far easier to penetrate the walls of a small company than that of a large company. Additionally, does your business have a continuity plan to deal with unforeseen emergencies like global software outages and natural disasters? That's why BizCom Global leads with education of its customers so that their knowledge can be a powerful layer of protection in addition to top of line security solutions and compliance frameworks. </p><p>Listen to the full interview to learn more about how BizCom Global keeps customer businesses secure and compliant, including a customer success story in which the BizCom team kept critical data from being stolen by employees within one of its customer businesses. </p><p>Learn more at <a href="https://bizcomglobal.com/">bizcomglobal.com</a></p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="14024339" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/b9edadd1-cc21-4781-a0bc-a3eff5cf142d/audio/1465b5e3-538c-48e5-9584-cd0e336dbbdf/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>BizCom Global CEO Explains The Greatest Risks To Customers</itunes:title>
      <itunes:author>Mark Wiener, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/c2d269be-42b3-495e-9c84-4e65668849e3/3000x3000/ci-ppov-bizcom-1124-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:14:36</itunes:duration>
      <itunes:summary>Why assuming your business isn&apos;t a target of cyber criminals is the worst mistake customers can make.</itunes:summary>
      <itunes:subtitle>Why assuming your business isn&apos;t a target of cyber criminals is the worst mistake customers can make.</itunes:subtitle>
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      <title>EchoStor And Eversource: A Blueprint For IT Partnership Success</title>
      <description><![CDATA[<p>In Part 2 of this Channel Insider: Partner POV interview featuring Nick Sikorski, Vice President of Sales and Marketing at EchoStor, and Mark Milano, Manager of IT Employee Experience and End User Computing at Eversource, we continue the conversation about what makes the partnership work and what Milano says other businesses can do to find success with an IT solution provider of their own choice. Milano explains what matters most to him when considering a third party IT partner. Sikorski adds that EchoStor's in-depth knowledge of Eversource and the company's needs also shows how the solution provider has invested in the New England power company as a customer. Milano also discusses the solutions and trends he's finding success with or avoiding, including why he's been unhappy with Microsoft Copilot.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 26 Nov 2024 00:16:15 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, Nick Sikorski, Mark Milano)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/echostor-and-eversource-a-blueprint-for-it-partnership-success-mndAbvP8</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/8da130a2-08b2-4029-86b1-d526d4d63e1e/ci-ppov-ep45-echostor-prt2-yt-b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In Part 2 of this Channel Insider: Partner POV interview featuring Nick Sikorski, Vice President of Sales and Marketing at EchoStor, and Mark Milano, Manager of IT Employee Experience and End User Computing at Eversource, we continue the conversation about what makes the partnership work and what Milano says other businesses can do to find success with an IT solution provider of their own choice. Milano explains what matters most to him when considering a third party IT partner. Sikorski adds that EchoStor's in-depth knowledge of Eversource and the company's needs also shows how the solution provider has invested in the New England power company as a customer. Milano also discusses the solutions and trends he's finding success with or avoiding, including why he's been unhappy with Microsoft Copilot.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="14461524" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/ec55e11d-b959-450b-b44f-e83b7dd6f68b/audio/5e907052-22aa-427e-9e66-aaca3588620d/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>EchoStor And Eversource: A Blueprint For IT Partnership Success</itunes:title>
      <itunes:author>Katie Bavoso, Nick Sikorski, Mark Milano</itunes:author>
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      <itunes:duration>00:15:03</itunes:duration>
      <itunes:summary>Eversource IT leader explains why he chooses EchoStor and what defines a successful IT partnership. </itunes:summary>
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      <title>The End Of Alert Fatigue With AlertOps</title>
      <description><![CDATA[<p>Why do AlertOps team members say their solution platform is like plumbing? Because it's essential and once you have it, you can't go back! AlertOps executives Kamalesh Srikanth, Senior Product Manager, and Rafael Sanuily, Chief Revenue Officer, join Partner POV host Katie Bavoso for an end to end discussion on the alert management platform built for both end user businesses and managed services providers. AlertOps essentially bridges the gap between the monitoring and tracking alerts by being the last layer of communication that ensures no one misses an important message, ever. If your team is getting inundated with alerts coming from disparate systems, AlertOps can help. The platform integrates with any software a business has, including ServiceNow, and the AlertOps team can integrate each of your applications with white glove service. </p><p>Learn more about AlertOps, its platform and solutions, and its exclusive partner program at alertops.com</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Fri, 22 Nov 2024 22:10:44 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Kamalesh Srikanth, Rafael Sanuily, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/the-end-of-alert-fatigue-with-alertops-Q0HoTWSm</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/b4c1f107-de43-405c-b659-ea506a5bb0ad/ci-ppov-alertops-2a-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Why do AlertOps team members say their solution platform is like plumbing? Because it's essential and once you have it, you can't go back! AlertOps executives Kamalesh Srikanth, Senior Product Manager, and Rafael Sanuily, Chief Revenue Officer, join Partner POV host Katie Bavoso for an end to end discussion on the alert management platform built for both end user businesses and managed services providers. AlertOps essentially bridges the gap between the monitoring and tracking alerts by being the last layer of communication that ensures no one misses an important message, ever. If your team is getting inundated with alerts coming from disparate systems, AlertOps can help. The platform integrates with any software a business has, including ServiceNow, and the AlertOps team can integrate each of your applications with white glove service. </p><p>Learn more about AlertOps, its platform and solutions, and its exclusive partner program at alertops.com</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>The End Of Alert Fatigue With AlertOps</itunes:title>
      <itunes:author>Kamalesh Srikanth, Rafael Sanuily, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/5ed18962-6f10-46cd-87ed-4dfc247db81e/3000x3000/ci-ppov-alertops-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:08</itunes:duration>
      <itunes:summary>AlertOps wants to take the burden of managing too many alerts off businesses and IT teams with automated incident response and management. </itunes:summary>
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      <title>No Need To Be An Expert In Power To Excel As An Eaton Partner</title>
      <description><![CDATA[<p><a href="https://www.poweradvantage.eaton.com/sites/us/public/Default.aspx">Eaton</a> Corporation's Steve Loeb, Vice President of Distributed Infrastructure Sales, and Donna St-Denis, Channel Marketing Director, join Partner POV host Katie Bavoso for an in-depth look at Eaton's solutions and the value of the Eaton PowerAdvatage Partner Program. In a world where AI touches all kinds of technology, today's data centers need to be able to handle the increased workloads and capacity needs. Eaton offers solutions specifically made to handle these AI power-hungry applications while also manufacturing its products and packaging with sustainability in mind to offset the increased energy consumption from the use of AI and GenAI enabled technology. However, Eaton partners do not need to be experts in the physical infrastructure space to be successful. The Eaton team has solution architects and pre-sales engineers standing by to supplement partners' technical capabilities and competencies. With Eaton, partners never have to feel unsupported. Eaton revamped it's PowerAdvantage Partner Program in May 2024 to make it richer and more profitable for channel partners, with upfront discounts and tier levels to incentivize partners to grow with Eaton. </p><p>Learn more at <a href="https://www.poweradvantage.eaton.com/PPC-become-a-poweradvantage-partner/?utm_source=&utm_medium=&utm_campaign=channel_insider">PowerAdvantage.Eaton.com/ChannelInsider</a></p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Fri, 22 Nov 2024 20:21:05 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Steve Loeb, Donna St-Denis, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/no-need-to-be-an-expert-in-power-to-excel-as-an-eaton-partner-W_ZhOh7F</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/c82f0fba-7cf1-49ac-ad7e-ee79d0ddc334/ci-ppov-eaton-1124-2b-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p><a href="https://www.poweradvantage.eaton.com/sites/us/public/Default.aspx">Eaton</a> Corporation's Steve Loeb, Vice President of Distributed Infrastructure Sales, and Donna St-Denis, Channel Marketing Director, join Partner POV host Katie Bavoso for an in-depth look at Eaton's solutions and the value of the Eaton PowerAdvatage Partner Program. In a world where AI touches all kinds of technology, today's data centers need to be able to handle the increased workloads and capacity needs. Eaton offers solutions specifically made to handle these AI power-hungry applications while also manufacturing its products and packaging with sustainability in mind to offset the increased energy consumption from the use of AI and GenAI enabled technology. However, Eaton partners do not need to be experts in the physical infrastructure space to be successful. The Eaton team has solution architects and pre-sales engineers standing by to supplement partners' technical capabilities and competencies. With Eaton, partners never have to feel unsupported. Eaton revamped it's PowerAdvantage Partner Program in May 2024 to make it richer and more profitable for channel partners, with upfront discounts and tier levels to incentivize partners to grow with Eaton. </p><p>Learn more at <a href="https://www.poweradvantage.eaton.com/PPC-become-a-poweradvantage-partner/?utm_source=&utm_medium=&utm_campaign=channel_insider">PowerAdvantage.Eaton.com/ChannelInsider</a></p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="6964590" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/a3cf6990-30a2-4b21-a651-829648c9dc00/audio/4a007f13-6f0d-469f-949b-4649737dfebe/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>No Need To Be An Expert In Power To Excel As An Eaton Partner</itunes:title>
      <itunes:author>Steve Loeb, Donna St-Denis, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/e2f9c817-1734-45ed-aa8d-897d14bd7e3a/3000x3000/ci-ppov-eaton-1124-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:07:15</itunes:duration>
      <itunes:summary>Eaton PowerAdvantage Partner Program members get the support they need to sell AI-ready solutions for powering data centers. </itunes:summary>
      <itunes:subtitle>Eaton PowerAdvantage Partner Program members get the support they need to sell AI-ready solutions for powering data centers. </itunes:subtitle>
      <itunes:keywords>channel partner, donna st-denis, physical infrastructure, katie bavoso, it, eaton poweradvatage partner program, channel insider, eaton, steve loeb, it channel, genai, ai, selling power, partner pov</itunes:keywords>
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      <title>How EchoStor Helps Eversource Power New England Region</title>
      <description><![CDATA[<p>In Part 1 of this two part Channel Insider: Partner POV interview, host Katie Bavoso is joined by Nick Sikorski, Vice President of Sales and Marketing at EchoStor, as well as Mark Milano, Manager of IT Employee Experience and End User Computing at Eversource. Eversource is an energy company providing electricity, water, and natural gas to more than four million customers across New Hampshire, Massachusetts, and Connecticut. The company is also a client partner of EchoStor, the IT services and solutions provider based in Hopkinton, MA. Milano explained that if Eversource tried to bring all the IT services provided by EchoStor in-house, their costs would skyrocket and so could energy rates. Sikorski says he's been working with Eversource for years and the knowledge of Eversource's data center and technology infrastructure, as well as how it impacts utility customers, is what makes the partnership so valuable. Milano and Sikorski explain the latest innovation EchoStor and Eversource are working on: drone surveillance and image analysis. Eversource has started using drones to survey damaged power lines in remote locations. EchoStor has helped the company manage it's storage capacity when pictures filled Eversource's Sharepoint to the brim by using automation to review images and analyze them for anomalies. Milano also explains how EchoStor has been a critical partner in the power company's strategic data center journey.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 21 Nov 2024 01:34:41 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Mark Milano, Nick Sikorski, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-echostor-helps-eversource-power-new-england-region-esDLn__6</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/64b0bc96-7001-45dd-bc2c-e266ef697d57/ci-ppov-ep45-echostor-prt1-yt-a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In Part 1 of this two part Channel Insider: Partner POV interview, host Katie Bavoso is joined by Nick Sikorski, Vice President of Sales and Marketing at EchoStor, as well as Mark Milano, Manager of IT Employee Experience and End User Computing at Eversource. Eversource is an energy company providing electricity, water, and natural gas to more than four million customers across New Hampshire, Massachusetts, and Connecticut. The company is also a client partner of EchoStor, the IT services and solutions provider based in Hopkinton, MA. Milano explained that if Eversource tried to bring all the IT services provided by EchoStor in-house, their costs would skyrocket and so could energy rates. Sikorski says he's been working with Eversource for years and the knowledge of Eversource's data center and technology infrastructure, as well as how it impacts utility customers, is what makes the partnership so valuable. Milano and Sikorski explain the latest innovation EchoStor and Eversource are working on: drone surveillance and image analysis. Eversource has started using drones to survey damaged power lines in remote locations. EchoStor has helped the company manage it's storage capacity when pictures filled Eversource's Sharepoint to the brim by using automation to review images and analyze them for anomalies. Milano also explains how EchoStor has been a critical partner in the power company's strategic data center journey.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="20145769" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/304e57db-ba05-4693-a4ff-a524455025f4/audio/1908fdb9-5fdc-4801-b02f-e08957b726eb/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How EchoStor Helps Eversource Power New England Region</itunes:title>
      <itunes:author>Mark Milano, Nick Sikorski, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/0efe19a1-1456-4061-b5cb-eb4295e674d9/3000x3000/ci-ppov-ep45-echostor-prt1-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:59</itunes:duration>
      <itunes:summary>Eversource partners with EchoStor to extend its internal IT capabilities and drive innovation. </itunes:summary>
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      <title>Why Trust Grows Business And Listening Builds Partnerships</title>
      <description><![CDATA[<p>In Part 2 of this Channel Insider: Partner POV interview, Dawn Sizer, CEO of managed service provider and IT consulting business 3rd Element, discusses how the strength of trust has enabled her business to offer new services and driven vendors to give partners more reason to go to market with them. Sizer says many long-time clients are now asking for services outside of IT, including media and marketing as well as business consulting, because they would rather invest in trusted existing relationships than look elsewhere. As for vendors, Sizer names some of the IT companies she feels have brought more resources to their partner programs since the events of the pandemic showed how valuable managed service providers really are to client businesses. By adding training programs, business acumen courses, improved communication, and better go-to-market tools, Sizer says vendors like Lenovo, ThreatLocker, Axcient, INFIMA Security, and Blackpoint Cyber have really listened to what channel partners have been asking for. These investments, Sizer says, are empowering MSPs with better choices and giving them reasons to move on from other technology vendors with confidence. The CEO also offers her advice on how to begin your growth or maturity journey as a solution provider, and it starts with finding a community or mentor to support you. She says other similar businesses are not competition, but more "co-opetition," ready to collaborate and guide.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 19 Nov 2024 02:59:57 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, Dawn Sizer)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/why-trust-grows-business-and-listening-builds-partnerships-tlr6M7uO</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/804d019b-9fb5-49af-8480-7459dcffaa69/ci-ppov-ep44-3rdelement-prt2-yt-2b.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In Part 2 of this Channel Insider: Partner POV interview, Dawn Sizer, CEO of managed service provider and IT consulting business 3rd Element, discusses how the strength of trust has enabled her business to offer new services and driven vendors to give partners more reason to go to market with them. Sizer says many long-time clients are now asking for services outside of IT, including media and marketing as well as business consulting, because they would rather invest in trusted existing relationships than look elsewhere. As for vendors, Sizer names some of the IT companies she feels have brought more resources to their partner programs since the events of the pandemic showed how valuable managed service providers really are to client businesses. By adding training programs, business acumen courses, improved communication, and better go-to-market tools, Sizer says vendors like Lenovo, ThreatLocker, Axcient, INFIMA Security, and Blackpoint Cyber have really listened to what channel partners have been asking for. These investments, Sizer says, are empowering MSPs with better choices and giving them reasons to move on from other technology vendors with confidence. The CEO also offers her advice on how to begin your growth or maturity journey as a solution provider, and it starts with finding a community or mentor to support you. She says other similar businesses are not competition, but more "co-opetition," ready to collaborate and guide.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="18910700" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/000691ae-3ee4-429f-90a5-31f903833e00/audio/2a19192d-c66e-4d92-9f74-d60ed94a4c8b/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Why Trust Grows Business And Listening Builds Partnerships</itunes:title>
      <itunes:author>Katie Bavoso, Dawn Sizer</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/ece38906-796d-4f56-a71f-47e045a653b5/3000x3000/ci-ppov-ep44-3rdelement-prt2-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:19:41</itunes:duration>
      <itunes:summary>CEO of 3rd Element explains how trust can open doors to new markets and offerings. </itunes:summary>
      <itunes:subtitle>CEO of 3rd Element explains how trust can open doors to new markets and offerings. </itunes:subtitle>
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      <title>How Hack The Box Is Elevating Partners With Brand Equity</title>
      <description><![CDATA[<p>Lisa Pettograsso, Director, Channel Sales at Hack The Box sits down with host Katie Bavoso to discuss what solution providers need to grow their businesses in the highly competitive market of cybersecurity and upskilling, and explains what HTB is doing to accelerate that climb to the top for its partners. Pettograsso says not only can the gamified solutions from Hack The Box be sold independently or bolted on to other offerings, but the team at HTB works directly with partners to bring them deals and introduce them to new opportunities. In this episode of Partner POV, Pettograsso tells the story of how customer Verizon came to Hack The Box in need of a specific solution and the HTB team immediately connected the carrier company with channel partner SHI knowing the partnership would lead to the outcome Verizon was looking for with a quick turnaround time. Plus, the HTB sales leader breaks down the new global partner program from Hack The Box and what opportunities and benefits new partners can expect when they join.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Mon, 18 Nov 2024 17:31:54 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Lisa Pettograsso, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-hack-the-box-is-elevating-partners-with-brand-equity-QhYyzyvD</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/9e93e0a8-35cf-40d8-8a75-c09ac769a3aa/ci-ppov-hackthebox-2-1124-2b-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Lisa Pettograsso, Director, Channel Sales at Hack The Box sits down with host Katie Bavoso to discuss what solution providers need to grow their businesses in the highly competitive market of cybersecurity and upskilling, and explains what HTB is doing to accelerate that climb to the top for its partners. Pettograsso says not only can the gamified solutions from Hack The Box be sold independently or bolted on to other offerings, but the team at HTB works directly with partners to bring them deals and introduce them to new opportunities. In this episode of Partner POV, Pettograsso tells the story of how customer Verizon came to Hack The Box in need of a specific solution and the HTB team immediately connected the carrier company with channel partner SHI knowing the partnership would lead to the outcome Verizon was looking for with a quick turnaround time. Plus, the HTB sales leader breaks down the new global partner program from Hack The Box and what opportunities and benefits new partners can expect when they join.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How Hack The Box Is Elevating Partners With Brand Equity</itunes:title>
      <itunes:author>Lisa Pettograsso, Katie Bavoso</itunes:author>
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      <itunes:duration>00:13:23</itunes:duration>
      <itunes:summary>Hack The Box director of channel sales explains how HTB helps partners grow and break into new markets.</itunes:summary>
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      <title>How To Navigate IT Management For Cannabis</title>
      <description><![CDATA[<p>Dawn Sizer, CEO of managed services provider 3rd Element Consulting, joined host Katie Bavoso in Part 1 of this latest episode of video and podcast series Channel Insider: Partner POV. Sizer describes her business's focus on providing IT and cybersecurity management for industries and businesses like law firms, government offices, and cannabis. While in many parts of the U.S., cannabis is just another B2B venture, but as Sizer explains, the inconsistency in the legality at the federal level can often create challenges. Sizer walks Katie through some of those challenges and how she navigates them. As a content creator herself, Sizer also explains her preferred approach to educating clients as well as other MSPs in the industry. Her biggest dislike? Using fear tactics to make clients buy cybersecurity solutions. And finally, is it really an episode if Katie and her guest don't talk about AI? Sizer explains the guardrails she's put around AI tools in her clients' businesses and why she's done this.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 14 Nov 2024 00:30:50 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Dawn Sizer, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-to-navigate-it-management-for-cannabis-T_Loy1ql</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/8545c1e8-186f-4c8e-82f2-706db30913c7/ci-ppov-ep44-3rdelement-prt1-yt-2a.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Dawn Sizer, CEO of managed services provider 3rd Element Consulting, joined host Katie Bavoso in Part 1 of this latest episode of video and podcast series Channel Insider: Partner POV. Sizer describes her business's focus on providing IT and cybersecurity management for industries and businesses like law firms, government offices, and cannabis. While in many parts of the U.S., cannabis is just another B2B venture, but as Sizer explains, the inconsistency in the legality at the federal level can often create challenges. Sizer walks Katie through some of those challenges and how she navigates them. As a content creator herself, Sizer also explains her preferred approach to educating clients as well as other MSPs in the industry. Her biggest dislike? Using fear tactics to make clients buy cybersecurity solutions. And finally, is it really an episode if Katie and her guest don't talk about AI? Sizer explains the guardrails she's put around AI tools in her clients' businesses and why she's done this.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19755395" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/6e0db3bd-7e5e-4ce2-994a-24382d5cda86/audio/6019cf40-e7ae-4667-97ba-b7c3dfb03c56/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How To Navigate IT Management For Cannabis</itunes:title>
      <itunes:author>Dawn Sizer, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/65e4ff7e-63ae-4bce-aad2-2e0ebda8c02a/3000x3000/ci-ppov-ep44-3rdelement-prt1-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:34</itunes:duration>
      <itunes:summary>CEO of MSP 3rd Element discusses the challenges of serving cannabis businesses. </itunes:summary>
      <itunes:subtitle>CEO of MSP 3rd Element discusses the challenges of serving cannabis businesses. </itunes:subtitle>
      <itunes:keywords>dawn sizer, katie bavoso, it, msp, channel insider, it channel, cannabis, managed services, regulated industries, cybersecurity, 3rd element consulting, ai, partner pov</itunes:keywords>
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      <title>Why Compliance Is a Value-Add For MSPs And Customers</title>
      <description><![CDATA[<p>Josh Hohbein, Information Security Lead at managed services provider centrexIT, explains how he and the MSP prioritize and approach compliance with customers. Most clients think they either don't need a compliance framework, that it's too expensive, takes too much time to create, or don't understand it's not part of their existing cybersecurity stack. Hohbein says centrexIT has worked to make compliance easy to understand and easy to implement, while also teaching clients how it will greatly reduce downtime when they inevitably have a cybersecurity incident. He also calls out the vendors that are helping to make his compliance mission easier, including Compliance Scorecard and Fifthwall Solutions for cyber insurance. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 6 Nov 2024 23:09:20 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/why-compliance-is-a-value-add-for-msps-and-customers-zUlr6orQ</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/00c8f0d9-5990-4778-9a48-e1b7750de115/ci-pov-ep43-centrexit-2b-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Josh Hohbein, Information Security Lead at managed services provider centrexIT, explains how he and the MSP prioritize and approach compliance with customers. Most clients think they either don't need a compliance framework, that it's too expensive, takes too much time to create, or don't understand it's not part of their existing cybersecurity stack. Hohbein says centrexIT has worked to make compliance easy to understand and easy to implement, while also teaching clients how it will greatly reduce downtime when they inevitably have a cybersecurity incident. He also calls out the vendors that are helping to make his compliance mission easier, including Compliance Scorecard and Fifthwall Solutions for cyber insurance. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19195330" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/9310fcf2-6f50-4322-8173-e6565d6b1e95/audio/622c7fe3-7c51-4155-b2a8-2cb3d7a3986d/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Why Compliance Is a Value-Add For MSPs And Customers</itunes:title>
      <itunes:author>Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/05352bb3-59fa-4071-b721-adaa0a6fd8b2/3000x3000/ci-pov-ep43-centrexit-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:19:59</itunes:duration>
      <itunes:summary>Information security lead at centrexIT explains how compliance goes hand in hand with cybersecurity. </itunes:summary>
      <itunes:subtitle>Information security lead at centrexIT explains how compliance goes hand in hand with cybersecurity. </itunes:subtitle>
      <itunes:keywords>centrexit, cyber insurance, katie bavoso, video, podcast, channel insider, josh hohbein, compliance, partner pov</itunes:keywords>
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      <title>How To Grow By Partnering With Other IT Solution Providers</title>
      <description><![CDATA[<p>Travis Woods, CEO of Fort Point IT and Vice President of IT at DVBE Technology Colombia, joins host Katie Bavoso to discuss the value of partnership - not just with vendors, but also with other managed service and solution providers. Woods says partnering with like minded colleagues in the industry allows him grow his revenue and be able to compete with large, often private equity funded MSPs that have the ability to grow through mass acquisitions and mergers. He explains why DBVE Technology Colombia was the right fit for him and what he's learning about the fast-growing Latin American market. The original business Woods leads, Fort Point IT, is both a PC and Mac service provider. The seasoned CEO reflects on the rise of Apple products in the corporate landscape and what it took for vendors to provide for the operating system and technology. Plus, what he wishes small to medium sized businesses would take more seriously when it comes to cybersecurity and why vendors should pay attention. Woods also explains why he loves working with tech vendors like Addigy and ESET.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 30 Oct 2024 23:33:28 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Travis Woods, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-to-grow-by-partnering-with-other-it-solution-providers-EPNUKiSu</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/5369c930-b61d-43c7-b919-8275c27aad60/ci-thumb-ep42-fortpoint-v2-bright.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Travis Woods, CEO of Fort Point IT and Vice President of IT at DVBE Technology Colombia, joins host Katie Bavoso to discuss the value of partnership - not just with vendors, but also with other managed service and solution providers. Woods says partnering with like minded colleagues in the industry allows him grow his revenue and be able to compete with large, often private equity funded MSPs that have the ability to grow through mass acquisitions and mergers. He explains why DBVE Technology Colombia was the right fit for him and what he's learning about the fast-growing Latin American market. The original business Woods leads, Fort Point IT, is both a PC and Mac service provider. The seasoned CEO reflects on the rise of Apple products in the corporate landscape and what it took for vendors to provide for the operating system and technology. Plus, what he wishes small to medium sized businesses would take more seriously when it comes to cybersecurity and why vendors should pay attention. Woods also explains why he loves working with tech vendors like Addigy and ESET.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="20114004" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/b63c9e2d-c770-4dd9-8173-4631add61372/audio/74346035-b36d-43c3-85cb-04c188454aef/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How To Grow By Partnering With Other IT Solution Providers</itunes:title>
      <itunes:author>Travis Woods, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/9be230fe-275d-4340-bcfc-09d4e75a5ace/3000x3000/ci-thumb-ep42-fortpoint-v2-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:57</itunes:duration>
      <itunes:summary>CEO explains how partnering with other solution providers helps him compete with larger companies. </itunes:summary>
      <itunes:subtitle>CEO explains how partnering with other solution providers helps him compete with larger companies. </itunes:subtitle>
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      <title>How World Wide Technology and NVIDIA Can Jump-Start AI Apps</title>
      <description><![CDATA[<p>Tim Brooks, Managing Director & Chief AI Advisor at World Wide Technology (WWT) joined host Katie Bavoso in this latest episode of Channel Insider: Partner POV to discuss how the global solution provider is one of a select few partners working with NVIDIA to bring the chip giant's new NIM Agent Blueprints to market. The NVIDIA NIM Agent Blueprints allow enterprise developers to build AI applications that use one or more agents in a fraction of the time it would take them to create these applications from scratch. Brooks explains what kinds of AI applications these blueprints can be used to make, including digital humans that people can talk to and interact with. WWT helped a client create a digital human using these blueprints, explains Brooks, which he said took just three weeks. Find out how WWT is helping drive innovation with these NVIDIA NIM Agent Blueprints and what other use cases they can currently be applied to.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 23 Oct 2024 22:46:58 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Tim Brooks, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-world-wide-technology-and-nvidia-can-jump-start-ai-apps-wCZiGbtR</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/eb849472-b380-40b0-a8aa-b9eb322aff55/ci-ep41-wwt-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Tim Brooks, Managing Director & Chief AI Advisor at World Wide Technology (WWT) joined host Katie Bavoso in this latest episode of Channel Insider: Partner POV to discuss how the global solution provider is one of a select few partners working with NVIDIA to bring the chip giant's new NIM Agent Blueprints to market. The NVIDIA NIM Agent Blueprints allow enterprise developers to build AI applications that use one or more agents in a fraction of the time it would take them to create these applications from scratch. Brooks explains what kinds of AI applications these blueprints can be used to make, including digital humans that people can talk to and interact with. WWT helped a client create a digital human using these blueprints, explains Brooks, which he said took just three weeks. Find out how WWT is helping drive innovation with these NVIDIA NIM Agent Blueprints and what other use cases they can currently be applied to.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19933864" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/9856de86-fcf6-441b-8255-1d2260b8302a/audio/0d38edf3-8603-4978-9ee4-c6867d2adf71/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How World Wide Technology and NVIDIA Can Jump-Start AI Apps</itunes:title>
      <itunes:author>Tim Brooks, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/73c782a2-50e1-4e00-b2b6-d9b3b18dadfb/3000x3000/ci-ep41-wwt-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:45</itunes:duration>
      <itunes:summary>Tim Brooks explains how global solution provider WWT is bringing new NVIDIA NIM Agent Blueprints to enterprise developers. </itunes:summary>
      <itunes:subtitle>Tim Brooks explains how global solution provider WWT is bringing new NVIDIA NIM Agent Blueprints to enterprise developers. </itunes:subtitle>
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      <title>How Vendors Can Best Support MSP Partners</title>
      <description><![CDATA[<p>In Part 2 of her interview on Channel Insider: Partner POV, Nancy Henriquez talks with host Katie Bavoso about what she learned while working for an IT vendor. After selling her second business, a managed service provider, Henriquez went to work for an IT vendor startup for the first time in her career. She says her biggest takeaway from that experience is the importance of training and educating the channel partners who sell and manage the solutions those vendors manufacture and create. With the shortage of talent in the IT industry, Henriquez says there's no better and more necessary time to invest in the education of IT solution providers. The experienced MSP also encourages newcomers in the managed services space to absolutely find a peer group and begin networking and finding mentors immediately. Henriquez cautions not to overthink one's choice of peer group, just pick one and get started. As she puts it, there's enough work and space for everyone in the managed services industry and engagement with the community will add value to an MSP business. Plus, in a world where cloud marketplaces are now top of mind for both solution providers and their customers, how many vendors should MSPs and VARs partner with, and why? And finally, what's next for Henriquez on her career journey? Find out!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Mon, 21 Oct 2024 23:23:11 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, Nancy Henriquez)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-vendors-can-best-support-msp-partners-j9GxGqKI</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/a7ad0fcc-64f9-4b06-9bf6-663622240352/ci-thumb-ep40-nancyhenriquez-part2-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In Part 2 of her interview on Channel Insider: Partner POV, Nancy Henriquez talks with host Katie Bavoso about what she learned while working for an IT vendor. After selling her second business, a managed service provider, Henriquez went to work for an IT vendor startup for the first time in her career. She says her biggest takeaway from that experience is the importance of training and educating the channel partners who sell and manage the solutions those vendors manufacture and create. With the shortage of talent in the IT industry, Henriquez says there's no better and more necessary time to invest in the education of IT solution providers. The experienced MSP also encourages newcomers in the managed services space to absolutely find a peer group and begin networking and finding mentors immediately. Henriquez cautions not to overthink one's choice of peer group, just pick one and get started. As she puts it, there's enough work and space for everyone in the managed services industry and engagement with the community will add value to an MSP business. Plus, in a world where cloud marketplaces are now top of mind for both solution providers and their customers, how many vendors should MSPs and VARs partner with, and why? And finally, what's next for Henriquez on her career journey? Find out!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How Vendors Can Best Support MSP Partners</itunes:title>
      <itunes:author>Katie Bavoso, Nancy Henriquez</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/cafd0e6b-e8b7-4925-bce3-4e1359de5ded/3000x3000/ci-thumb-ep40-nancyhenriquez-part2-pod.jpg?aid=rss_feed"/>
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      <itunes:summary>Nancy Henriquez, two-time IT solutions business owner, discusses what she learned while working for a vendor.</itunes:summary>
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      <title>What To Do Before Selling Your MSP Business</title>
      <description><![CDATA[<p>With two decades of experience in IT as a business owner and managed service provider, Nancy Henriquez says the minute you start your business is also when you should be preparing it to sell. In this episode of Channel Insider: Partner POV, Henriquez shares her evolution from a break/fix business owner to a full blown MSP and what she's learned along the way. Henriquez tells host Katie Bavoso about the first time she heard the title "managed service provider" and how she used the MSPs listed as the industry's best as her blueprint for the MSP she would eventually build. When she was accepted into the Goldman Sachs 10,000 Small Businesses program, that's when Henriquez says she was empowered with her first business education experience. What started as a path to survival for a young mom of two, became an impassioned career. However, after a challenging experience selling her first IT business, Henriquez says what helped her start up her MSP business was organizing it in a way that could be smoothly transitioned to another owner. Her number one piece of advice is to begin a business with the end in mind, even if you don't intend to sell it at any time soon. The experienced channel expert also shares the most important thing you should do during the transition of ownership.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 17 Oct 2024 02:45:58 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Nancy Henriquez, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/what-to-do-before-selling-your-msp-business-yjOyMikp</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/db329cf5-c2d7-4051-8bd8-85c2b72c0734/ci-thumb-ep40-nancyhenriquez-part1-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>With two decades of experience in IT as a business owner and managed service provider, Nancy Henriquez says the minute you start your business is also when you should be preparing it to sell. In this episode of Channel Insider: Partner POV, Henriquez shares her evolution from a break/fix business owner to a full blown MSP and what she's learned along the way. Henriquez tells host Katie Bavoso about the first time she heard the title "managed service provider" and how she used the MSPs listed as the industry's best as her blueprint for the MSP she would eventually build. When she was accepted into the Goldman Sachs 10,000 Small Businesses program, that's when Henriquez says she was empowered with her first business education experience. What started as a path to survival for a young mom of two, became an impassioned career. However, after a challenging experience selling her first IT business, Henriquez says what helped her start up her MSP business was organizing it in a way that could be smoothly transitioned to another owner. Her number one piece of advice is to begin a business with the end in mind, even if you don't intend to sell it at any time soon. The experienced channel expert also shares the most important thing you should do during the transition of ownership.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19540146" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/834773af-8700-4257-8185-c0b2c7d66c69/audio/6f2c12c8-b6a9-4172-893c-41e6917afb65/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>What To Do Before Selling Your MSP Business</itunes:title>
      <itunes:author>Nancy Henriquez, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/5f935155-ed84-4594-b21a-dad4abb0718e/3000x3000/ci-thumb-ep40-nancyhenriquez-part1-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:21</itunes:duration>
      <itunes:summary>Nancy Henriquez explains what she learned from starting and selling two IT solutions businesses. </itunes:summary>
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      <title>VXIT CXO Hopes New Book Will Demystify IT Managed Services</title>
      <description><![CDATA[<p>In Part 2 on this Channel Insider: Partner POV interview featuring Paul Vedder Jr., the CXO of managed service provider VXIT talks about his new book "Vision & Execution: Empowering Personal Growth and IT Excellence." Vedder explains his reasoning for writing the book was to help business owners better understand managed services, as well as help others in his industry find success as providers of managed services and solutions through stories of his own personal growth journey. He says he was inspired to make changes in his own life after hearing someone else's personal story, and now hopes to pass on that sense of enlightenment and inspire others. When discussing technology vendors and industry conferences, Vedder explains where he gets the most value compared to where he struggles to be heard - including what he wishes ConnectWise would do and what N-able does well. What would he name his own conference? Anti-Con! Finally, Vedder explains what enduser customers should look for in a managed service provider. He also expresses that AI can be a useful tool, but it's "not coming to save us."</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Mon, 14 Oct 2024 22:42:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Paul Vedder Jr., Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/vxit-cxo-hopes-new-book-will-demystify-it-managed-services-z8ZAoGpJ</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/7bd5a6eb-9986-41e8-b793-dbe1ed8a82e4/ci-thumb-ep31-vxit-part2-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In Part 2 on this Channel Insider: Partner POV interview featuring Paul Vedder Jr., the CXO of managed service provider VXIT talks about his new book "Vision & Execution: Empowering Personal Growth and IT Excellence." Vedder explains his reasoning for writing the book was to help business owners better understand managed services, as well as help others in his industry find success as providers of managed services and solutions through stories of his own personal growth journey. He says he was inspired to make changes in his own life after hearing someone else's personal story, and now hopes to pass on that sense of enlightenment and inspire others. When discussing technology vendors and industry conferences, Vedder explains where he gets the most value compared to where he struggles to be heard - including what he wishes ConnectWise would do and what N-able does well. What would he name his own conference? Anti-Con! Finally, Vedder explains what enduser customers should look for in a managed service provider. He also expresses that AI can be a useful tool, but it's "not coming to save us."</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19389681" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/4bfde7bd-19be-4710-9820-6b54bec456a6/audio/78eb3ab3-91a7-488b-bd0a-475dbe5db851/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>VXIT CXO Hopes New Book Will Demystify IT Managed Services</itunes:title>
      <itunes:author>Paul Vedder Jr., Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/b631f10b-7a91-44a0-8c23-081001de518a/3000x3000/ci-thumb-ep31-vxit-part2-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:11</itunes:duration>
      <itunes:summary>Paul Vedder Jr. of VXIT, uses personal stories in his new book to connect readers to managed services. </itunes:summary>
      <itunes:subtitle>Paul Vedder Jr. of VXIT, uses personal stories in his new book to connect readers to managed services. </itunes:subtitle>
      <itunes:keywords>cxo, leadership, mindset, hard choices, katie bavoso, it, msp, channel insider, it channel, managed service provider, vision &amp; execution: empowering personal growth and it excellence, artificial intelligence, n-able, ai, author, business leader, paul vedder jr., intentional, vxit, book</itunes:keywords>
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      <title>How To Do Hard Things And Measure Perfection With VXIT CXO</title>
      <description><![CDATA[<p>Paul Vedder Jr., Chief Experience Officer of Florida-based IT managed service provider business VXIT joins host Katie Bavoso for Part 1 of this Channel Insider: Partner POV interview. Paul just crossed the one decade mark as a leader of VXIT, a company he co-founded. He explains what he's learned about business leadership and how he wants to approach it, and why that approach ultimately starts with taking the best care of himself so he can give his best to others. While perfection may seem impossible, Paul says the difference is in how you measure it and the ultimate outcome you're looking to achieve. Additionally, Paul says life is full of "hard things," but being successful is about "choosing your hard" and following through. He explains how this mindset allows him make better decisions more easily. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 9 Oct 2024 23:23:12 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Paul Vedder Jr., Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-to-do-hard-things-and-measure-perfection-with-vxit-cxo-wehfIMT6</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/5c283c3b-5927-4c19-9d22-0c8c9d16999e/ci-thumb-ep31-vxit-part1-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Paul Vedder Jr., Chief Experience Officer of Florida-based IT managed service provider business VXIT joins host Katie Bavoso for Part 1 of this Channel Insider: Partner POV interview. Paul just crossed the one decade mark as a leader of VXIT, a company he co-founded. He explains what he's learned about business leadership and how he wants to approach it, and why that approach ultimately starts with taking the best care of himself so he can give his best to others. While perfection may seem impossible, Paul says the difference is in how you measure it and the ultimate outcome you're looking to achieve. Additionally, Paul says life is full of "hard things," but being successful is about "choosing your hard" and following through. He explains how this mindset allows him make better decisions more easily. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How To Do Hard Things And Measure Perfection With VXIT CXO</itunes:title>
      <itunes:author>Paul Vedder Jr., Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/b584fe7d-5ead-4698-9233-148c5407d9e2/3000x3000/ci-thumb-ep31-vxit-part1-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:16:47</itunes:duration>
      <itunes:summary>CXO of VXIT on what 10 years leading an MSP has taught him about decision making and success.</itunes:summary>
      <itunes:subtitle>CXO of VXIT on what 10 years leading an MSP has taught him about decision making and success.</itunes:subtitle>
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      <title>Why Building a Managed Services Offering Is A Team Effort</title>
      <description><![CDATA[<p>Karen Greer, CEO of Secure Content Technologies, joins hosted Katie Bavoso in the latest episode of Channel Insider: Partner POV to discuss everything from starting out as a VAR (value added reseller) and transitioning to a hybrid solution provider, to her company's focus on cybersecurity offerings, to her journey to becoming a female CEO in a still male dominated industry, and so much more. Greer began adding managed services to her company's portfolio of offerings about five years ago as the market showed a clear need for co-managed and outsourced IT services. She explains it was extremely important to her to let her engineers dictate the how, when, and what managed services and professional services Secure Content Technologies should offer, and she's constantly educating herself on what her clients need and the best solutions to provide them. She is particularly a huge advocate for managed detection and response (MDR) solutions and dedicated partner of cybersecurity vendor Sophos, a company she says is extremely channel focused. Greer says that while she is often the only woman in a room at certain conferences and sessions, she does not feel that the tech industry is not creating opportunities for more women to become leaders. She strongly encourages anyone looking to grow their careers in the channel and in the general technology industry to find a mentor.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 2 Oct 2024 23:54:43 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Karen Greer, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/why-building-a-managed-services-offering-is-a-team-effort-ZDXKAqh0</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/2f87d631-94a7-4ca7-aa0b-71c9848d0f9a/ci-ep38-sct-yt-rnd1.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Karen Greer, CEO of Secure Content Technologies, joins hosted Katie Bavoso in the latest episode of Channel Insider: Partner POV to discuss everything from starting out as a VAR (value added reseller) and transitioning to a hybrid solution provider, to her company's focus on cybersecurity offerings, to her journey to becoming a female CEO in a still male dominated industry, and so much more. Greer began adding managed services to her company's portfolio of offerings about five years ago as the market showed a clear need for co-managed and outsourced IT services. She explains it was extremely important to her to let her engineers dictate the how, when, and what managed services and professional services Secure Content Technologies should offer, and she's constantly educating herself on what her clients need and the best solutions to provide them. She is particularly a huge advocate for managed detection and response (MDR) solutions and dedicated partner of cybersecurity vendor Sophos, a company she says is extremely channel focused. Greer says that while she is often the only woman in a room at certain conferences and sessions, she does not feel that the tech industry is not creating opportunities for more women to become leaders. She strongly encourages anyone looking to grow their careers in the channel and in the general technology industry to find a mentor.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Why Building a Managed Services Offering Is A Team Effort</itunes:title>
      <itunes:author>Karen Greer, Katie Bavoso</itunes:author>
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      <title>How To Make Smarter Investment Decisions Faster With QuantumStreet AI</title>
      <description><![CDATA[<p>Art Amador, Chief Operating Officer of QuantumStreet AI, knows how time consuming being a wealth manager is for billion dollar accounts- he did it for nearly a decade at Fidelity. Amador tells Channel Insider: Partner POV host Katie Bavoso that he would go into the office two hours early to research international markets, stocks, securities, and financial forecasts to best advise his clients on how to invest and spend their money. Most of this research came from Google, so the work was labor intensive in that he was searching for all the information he needed one search prompt at a time. This only became more difficult as global data exploded. Amador and two of his classmates at UC Berkeley banded together and created startup QuantumStreet AI, an IBM FinTech partner. The company leaders attribute IBM for not only powering their platform, but for helping them launch their business through valuable brand association programs. QuantumStreet AI aggregates research, data, and news reports from across the internet to provide investment bankers, asset managers, and wealth mangers the critical information they need in a succinct manner.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 26 Sep 2024 00:03:19 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Art Amador, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-to-make-smarter-investment-decisions-faster-with-quantumstreet-ai-JBzyxT0t</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/fde4cf4d-7d99-451b-9003-bfd1027a3540/ci-ep37-quantumstreet-yt-rnd1.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Art Amador, Chief Operating Officer of QuantumStreet AI, knows how time consuming being a wealth manager is for billion dollar accounts- he did it for nearly a decade at Fidelity. Amador tells Channel Insider: Partner POV host Katie Bavoso that he would go into the office two hours early to research international markets, stocks, securities, and financial forecasts to best advise his clients on how to invest and spend their money. Most of this research came from Google, so the work was labor intensive in that he was searching for all the information he needed one search prompt at a time. This only became more difficult as global data exploded. Amador and two of his classmates at UC Berkeley banded together and created startup QuantumStreet AI, an IBM FinTech partner. The company leaders attribute IBM for not only powering their platform, but for helping them launch their business through valuable brand association programs. QuantumStreet AI aggregates research, data, and news reports from across the internet to provide investment bankers, asset managers, and wealth mangers the critical information they need in a succinct manner.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19983183" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/5d8bcc29-0b88-4ae5-bbe9-9347be34a81c/audio/affa0548-14ce-4c2d-a470-17284335aa08/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How To Make Smarter Investment Decisions Faster With QuantumStreet AI</itunes:title>
      <itunes:author>Art Amador, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/20041323-c0a4-47e3-818a-1febe416860f/3000x3000/ci-ep37-quantumstreet-pod-rnd1.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:48</itunes:duration>
      <itunes:summary>How partnering with IBM as a With Watson partner launched QuantumStreet AI as the first AI-powered exchange-traded fund.</itunes:summary>
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      <title>How To Be An MSP Channel Champion Through Community</title>
      <description><![CDATA[<p>In Part 2 of this Channel Insider: Partner POV interview with Henry Timm, CEO of Phantom Technology Solutions, Timm explains why he feels personally obligated to be on so many advisory boards and peer groups - from CompTIA, to ThreatLocker, to SuperOps, many and more. As if joining them wasn't enough, Timm and several other channel partner and vendor leaders cofounded the peer group The Tech Degenerates in order to help new and growing managed service providers learn how to navigate partner programs, build go-to-market strategies, adopt security frameworks, navigate customer challenges, explore billing models, understand IT industry events, and just about everything else related to the IT channel. Timm explains he wants others to learn from not only his successes, but his mistakes as well. He believes educational resources should be democratized in the service and solution provider community. Timm actually calls his mindset "selfish," but says if the MSP community is strong as a whole, everyone's business wins.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Mon, 23 Sep 2024 22:27:03 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, Henry Timm)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-to-be-an-msp-channel-champion-through-community-3GlkE25l</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/58e157c0-983f-4e7e-9a64-8f4b923a8c69/ci-ep36-phantomts-thumb-yt-2.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In Part 2 of this Channel Insider: Partner POV interview with Henry Timm, CEO of Phantom Technology Solutions, Timm explains why he feels personally obligated to be on so many advisory boards and peer groups - from CompTIA, to ThreatLocker, to SuperOps, many and more. As if joining them wasn't enough, Timm and several other channel partner and vendor leaders cofounded the peer group The Tech Degenerates in order to help new and growing managed service providers learn how to navigate partner programs, build go-to-market strategies, adopt security frameworks, navigate customer challenges, explore billing models, understand IT industry events, and just about everything else related to the IT channel. Timm explains he wants others to learn from not only his successes, but his mistakes as well. He believes educational resources should be democratized in the service and solution provider community. Timm actually calls his mindset "selfish," but says if the MSP community is strong as a whole, everyone's business wins.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How To Be An MSP Channel Champion Through Community</itunes:title>
      <itunes:author>Katie Bavoso, Henry Timm</itunes:author>
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      <itunes:summary>The CEO of Phantom Technology Solutions cofounded The Tech Degenerates to support greener MSPs.</itunes:summary>
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      <title>Phantom Technology Solutions CEO On Raising The Bar As An MSP</title>
      <description><![CDATA[<p>Henry Timm, CEO of Phantom Technology Solutions, joins host Katie Bavoso in Part 1 of this two part episode of Channel Insider: Partner POV. Just before this interview, Timm and his clients in Indiana endured windstorms that caused power blackouts across the state. The long time tech CEO explains why having a disaster recovery plan is necessary and will help small to midsized businesses get back up and running quickly. It's the kind of mindset Timm says he would want from a managed service provider if he were a client. Timm also dives into how compliance and security goes hand in hand with education and explains how he incentivizes his staff to stay up to date on training, especially when it comes to AI. Many client businesses want to throw AI applications at anything, but the biggest challenge facing Phantom Technology Solutions is keeping clients, especially those in regulated industries, secure and up to date about how they can and cannot use artificial intelligence. Timm encourages business owners to utilize training resources and security frameworks from U.S. agencies like CISA (Cybersecurity and Infrastructure Security Agency) and the DoD (Department Of Defense) to stay up to date on the latest security and compliance mandates, and help them determine what they should look for in a managed service provider before allowing it to co-manage their business's IT. In a world where Timm says the barrier to entry is low for anyone who wants to call their business a managed service provider, and CMMC compliance (Cybersecurity Maturity Model Certification) regulators are limited, he invites stricter legislation to ensure competitors in his field know exactly what they're getting into when going into business. Timm also explores the subject of consolidation in the industry where MSPs are being bought up by private equity companies and creating a distance between "mega" shops and smaller boutique or startup MSPs. Where one lacks the numbers to serve customers in bulk, the other lacks in-depth knowledge needed to best serve customers. Is that sustainable? Can both exist successfully? Find out!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 18 Sep 2024 23:13:48 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Henry Timm, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/phantom-technology-solutions-ceo-on-raising-the-bar-as-an-msp-LB53y9lV</link>
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      <content:encoded><![CDATA[<p>Henry Timm, CEO of Phantom Technology Solutions, joins host Katie Bavoso in Part 1 of this two part episode of Channel Insider: Partner POV. Just before this interview, Timm and his clients in Indiana endured windstorms that caused power blackouts across the state. The long time tech CEO explains why having a disaster recovery plan is necessary and will help small to midsized businesses get back up and running quickly. It's the kind of mindset Timm says he would want from a managed service provider if he were a client. Timm also dives into how compliance and security goes hand in hand with education and explains how he incentivizes his staff to stay up to date on training, especially when it comes to AI. Many client businesses want to throw AI applications at anything, but the biggest challenge facing Phantom Technology Solutions is keeping clients, especially those in regulated industries, secure and up to date about how they can and cannot use artificial intelligence. Timm encourages business owners to utilize training resources and security frameworks from U.S. agencies like CISA (Cybersecurity and Infrastructure Security Agency) and the DoD (Department Of Defense) to stay up to date on the latest security and compliance mandates, and help them determine what they should look for in a managed service provider before allowing it to co-manage their business's IT. In a world where Timm says the barrier to entry is low for anyone who wants to call their business a managed service provider, and CMMC compliance (Cybersecurity Maturity Model Certification) regulators are limited, he invites stricter legislation to ensure competitors in his field know exactly what they're getting into when going into business. Timm also explores the subject of consolidation in the industry where MSPs are being bought up by private equity companies and creating a distance between "mega" shops and smaller boutique or startup MSPs. Where one lacks the numbers to serve customers in bulk, the other lacks in-depth knowledge needed to best serve customers. Is that sustainable? Can both exist successfully? Find out!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Phantom Technology Solutions CEO On Raising The Bar As An MSP</itunes:title>
      <itunes:author>Henry Timm, Katie Bavoso</itunes:author>
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      <itunes:summary>CEO of Phantom Technology Solutions discusses private equity-backed &quot;mega&quot; MSPs versus smaller MSPs.</itunes:summary>
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      <title>How To Solve Excessive Provisioning With Automation</title>
      <description><![CDATA[<p>Before he was injured, Richard McKinnon thought he would spend his entire career in the United States Navy. Now, however, he finds fulfillment in helping local, state, and even international government entities automate their technology processes while helping them solve their over-provisioning issues and avoid wasting budget. McKinnon says many of his clients bought too much of the wrong technology during the pandemic and now they feel stuck. That's where he comes in to help get their tech environments back on track. As the CEO of DVBE Technology Group, McKinnon also reflects on how focusing on the humans behind the titles and client companies has helped him maintain relationships and allowed him to open up to trusting and delegating to others. He explains which vendors have helped him accelerate his business, but also encourages them to think of the bigger picture when considering creating solutions for client needs. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 11 Sep 2024 21:52:18 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Richard McKinnon, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-to-solve-excessive-provisioning-with-automation-g_ZrWdY1</link>
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      <content:encoded><![CDATA[<p>Before he was injured, Richard McKinnon thought he would spend his entire career in the United States Navy. Now, however, he finds fulfillment in helping local, state, and even international government entities automate their technology processes while helping them solve their over-provisioning issues and avoid wasting budget. McKinnon says many of his clients bought too much of the wrong technology during the pandemic and now they feel stuck. That's where he comes in to help get their tech environments back on track. As the CEO of DVBE Technology Group, McKinnon also reflects on how focusing on the humans behind the titles and client companies has helped him maintain relationships and allowed him to open up to trusting and delegating to others. He explains which vendors have helped him accelerate his business, but also encourages them to think of the bigger picture when considering creating solutions for client needs. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How To Solve Excessive Provisioning With Automation</itunes:title>
      <itunes:author>Richard McKinnon, Katie Bavoso</itunes:author>
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      <title>How PerVista Uses AI to Stop Gun Violence Before It Happens</title>
      <description><![CDATA[<p>Founder and CEO of ISV, PerVista, Vennard Wright, believes technology should be used to make the world a better place. In this episode of Channel Insider: Partner POV, Wright explains how PerVista, a physical security solution that uses AI and computer vision to detect firearms and the risk of gun violence, was born in 2023. After a highly publicized safety incident happened in his local area of Prince George's County, Maryland, a state official approached Wright about how technology could be used to prevent a similar incident in the future. Wright explains who his customers are, the international reach of PerVista, and how AWS is a critical vendor partner to his business. Additionally, Wright delves into his company's culture of "conscious capitalism" and how training and investing in greener technology talent helps him keep costs low, shrinks the IT talent shortage, and keeps IT professionals in his local county. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 4 Sep 2024 23:17:26 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-pervista-uses-ai-to-stop-gun-violence-before-it-happens-vI8C5LYY</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/a96f79ca-b5e9-4dc4-833f-e803f61e7564/ci-ep34-pervista-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Founder and CEO of ISV, PerVista, Vennard Wright, believes technology should be used to make the world a better place. In this episode of Channel Insider: Partner POV, Wright explains how PerVista, a physical security solution that uses AI and computer vision to detect firearms and the risk of gun violence, was born in 2023. After a highly publicized safety incident happened in his local area of Prince George's County, Maryland, a state official approached Wright about how technology could be used to prevent a similar incident in the future. Wright explains who his customers are, the international reach of PerVista, and how AWS is a critical vendor partner to his business. Additionally, Wright delves into his company's culture of "conscious capitalism" and how training and investing in greener technology talent helps him keep costs low, shrinks the IT talent shortage, and keeps IT professionals in his local county. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How PerVista Uses AI to Stop Gun Violence Before It Happens</itunes:title>
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      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/99cab33e-3a99-46c2-8032-1c45d1e4438c/3000x3000/ci-ep34-pervista-pod.jpg?aid=rss_feed"/>
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      <description><![CDATA[<p>In Part 2 of this Channel Insider: Partner POV interview with Michael Pompey, Chief Information and Transformation Officer of the Girl Scouts of Eastern Pennsylvania, the IT expert dives into how the nonprofit is looking for implement some of the latest technology, like AI, to help protect and encourage its scouts. Pompey discusses how channel solution providers have helped him bring ideas to life, and which vendors have done right by him.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Mon, 2 Sep 2024 20:30:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, Michael Pompey)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/why-the-girl-scouts-of-eastern-pa-needs-channel-partners-5t9GenD_</link>
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      <content:encoded><![CDATA[<p>In Part 2 of this Channel Insider: Partner POV interview with Michael Pompey, Chief Information and Transformation Officer of the Girl Scouts of Eastern Pennsylvania, the IT expert dives into how the nonprofit is looking for implement some of the latest technology, like AI, to help protect and encourage its scouts. Pompey discusses how channel solution providers have helped him bring ideas to life, and which vendors have done right by him.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Why The Girl Scouts of Eastern PA Needs Channel Partners</itunes:title>
      <itunes:author>Katie Bavoso, Michael Pompey</itunes:author>
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      <itunes:summary>Learn how the Girls Scouts of Eastern Pennsylvania organization leverage technology and the IT channel. </itunes:summary>
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      <title>Meet The CIO, CTO of the Girl Scouts of Eastern Pennsylvania</title>
      <description><![CDATA[<p>When you think about the Girl Scouts organization, you likely don't think about the massive enterprise that it truly is. In Part 1 of this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Michael Pompey, Chief Information and Transformation Officer of the Girl Scouts of Eastern Pennsylvania. Get to know the intricate information technology needs that span nine counties of operation, from office buildings to remote camps. You'll learn how annual cookie sales impact the total yearly budget in just six weeks. Plus, find out how channel providers help Pompey keep everything running smoothly and securely.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 28 Aug 2024 23:40:03 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Michael Pompey, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/meet-the-cio-cto-of-the-girl-scouts-of-eastern-pennsylvania-iCLV8DBb</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/f8836525-f57e-4f23-8b72-733297bf4b20/ci-thumbl-michaelpompey-part1-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>When you think about the Girl Scouts organization, you likely don't think about the massive enterprise that it truly is. In Part 1 of this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Michael Pompey, Chief Information and Transformation Officer of the Girl Scouts of Eastern Pennsylvania. Get to know the intricate information technology needs that span nine counties of operation, from office buildings to remote camps. You'll learn how annual cookie sales impact the total yearly budget in just six weeks. Plus, find out how channel providers help Pompey keep everything running smoothly and securely.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Meet The CIO, CTO of the Girl Scouts of Eastern Pennsylvania</itunes:title>
      <itunes:author>Michael Pompey, Katie Bavoso</itunes:author>
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      <itunes:duration>00:18:56</itunes:duration>
      <itunes:summary>It&apos;s not all about cookies, camps, and crafts at the Girl Scouts of Eastern PA, there&apos;s also the IT that keeps it running. </itunes:summary>
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      <title>3rdmill CEO on How New MSP Leaders Can Jumpstart Growth</title>
      <description><![CDATA[<p>In Part 2 of this Channel Insider: Partner POV interview with Natalia Scheidegger, CEO of Sydney, Australia-based MSP, 3rdmill, Scheidegger shares the obstacles she had to overcome when she suddenly took up the leadership position at her late father's company. Even when Scheidegger felt she had steadied the ship, she says it was years before she began traveling to industry events and networking with other MSPs. She shares what she wishes she did sooner and how new MSPs can learn from her trials and mistakes so they can be successful in their own journeys. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Mon, 26 Aug 2024 22:23:01 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Natalia Scheidegger, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/3rdmill-ceo-on-how-new-msp-leaders-can-jumpstart-growth-t26lPtxg</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/40027f90-1462-477e-9307-aee509a09c35/ci-thumb-ep36-3rdmill-part2-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In Part 2 of this Channel Insider: Partner POV interview with Natalia Scheidegger, CEO of Sydney, Australia-based MSP, 3rdmill, Scheidegger shares the obstacles she had to overcome when she suddenly took up the leadership position at her late father's company. Even when Scheidegger felt she had steadied the ship, she says it was years before she began traveling to industry events and networking with other MSPs. She shares what she wishes she did sooner and how new MSPs can learn from her trials and mistakes so they can be successful in their own journeys. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19927177" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/a77a5fd8-13c8-4fca-adb2-90d1e8ade636/audio/40dc708c-8e75-49ca-86af-6f396b06a45e/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>3rdmill CEO on How New MSP Leaders Can Jumpstart Growth</itunes:title>
      <itunes:author>Natalia Scheidegger, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/b2a1ea8c-5705-4858-a1ca-6b254e7734c6/3000x3000/ci-thumb-ep36-3rdmill-part2-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:45</itunes:duration>
      <itunes:summary>In her journey to becoming CEO of 3rdmill, Natalia Scheidegger shares what she wishes she did sooner.</itunes:summary>
      <itunes:subtitle>In her journey to becoming CEO of 3rdmill, Natalia Scheidegger shares what she wishes she did sooner.</itunes:subtitle>
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      <title>3rdmill CEO On Her Unexpected Journey To Becoming An MSP</title>
      <description><![CDATA[<p>When Natalia Scheidegger suddenly lost her father 10 years ago, she stepped up and took over his managed services practice, 3rdmill, with almost no idea what she was doing. But slowly, she fell in love with the business, the industry, and the network she created. Ten years on, 3rdmill has nearly doubled it's size as a business. Now, she's telling her story to help other green MSPs learn how ignite their potential and begin their own journeys to success.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 21 Aug 2024 21:56:13 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Natalia Scheidegger, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/3rdmill-ceo-on-her-unexpected-journey-to-becoming-an-msp-nGBrybfU</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/1d1a27a2-d195-4cc3-a07e-ef1c5462c1fc/ci-thumb-ep36-3rdmill-part1-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>When Natalia Scheidegger suddenly lost her father 10 years ago, she stepped up and took over his managed services practice, 3rdmill, with almost no idea what she was doing. But slowly, she fell in love with the business, the industry, and the network she created. Ten years on, 3rdmill has nearly doubled it's size as a business. Now, she's telling her story to help other green MSPs learn how ignite their potential and begin their own journeys to success.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19760411" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/c978cf13-2d42-4ca6-89f5-3ebd8b111a65/audio/0761395b-53d2-4c04-aaf5-e0eea1bfc218/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>3rdmill CEO On Her Unexpected Journey To Becoming An MSP</itunes:title>
      <itunes:author>Natalia Scheidegger, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/75c8ff40-4f52-4904-b7da-eb956771cb17/3000x3000/ci-thumb-ep36-3rdmill-part1-pod.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:34</itunes:duration>
      <itunes:summary>Natalia Scheidegger, CEO of Australia-based MSP 3rdmill, became an entrepreneur almost overnight. </itunes:summary>
      <itunes:subtitle>Natalia Scheidegger, CEO of Australia-based MSP 3rdmill, became an entrepreneur almost overnight. </itunes:subtitle>
      <itunes:keywords>australia, msp partner, tech, katie bavoso, video, it, msp, 3rdmill, podcast, channel insider, it channel, managed services, partner pov</itunes:keywords>
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      <itunes:episode>42</itunes:episode>
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      <title>How To Achieve Operational Maturity With A Fractional CTO</title>
      <description><![CDATA[<p>Kyle Wentworth, CEO and Founder of Wentworth Consulting Group, provides fractional CTO, CIO, and CISO services to businesses who don't have one of those positions on staff full time. Wentworth says all businesses need a CTO because the CEO should not make important decisions about IT and tech, as that position often lacks the knowledge and experience to do so. However, Wentworth says much of the foundational knowledge of IT is eroding, and that's why co-managed IT is so important. But, if an MSP and business leader don't know how to communicate, the IT problems won't be fixed. That's where Wentworth and his team can act as "IT translators." </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 14 Aug 2024 19:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Kyle Wentworth, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-to-achieve-operational-maturity-with-a-fractional-cto-_WEpSVOj</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/fb93baf0-e09e-4803-a2e4-1be4f56658d8/ci-thumb-ep31-wentworth-yt-bc-0824.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Kyle Wentworth, CEO and Founder of Wentworth Consulting Group, provides fractional CTO, CIO, and CISO services to businesses who don't have one of those positions on staff full time. Wentworth says all businesses need a CTO because the CEO should not make important decisions about IT and tech, as that position often lacks the knowledge and experience to do so. However, Wentworth says much of the foundational knowledge of IT is eroding, and that's why co-managed IT is so important. But, if an MSP and business leader don't know how to communicate, the IT problems won't be fixed. That's where Wentworth and his team can act as "IT translators." </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19047372" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/ee1bb9f2-0d93-4d57-bcaf-41de5ad397bf/audio/2974960b-b8f1-424f-b52a-751d5c45a77a/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How To Achieve Operational Maturity With A Fractional CTO</itunes:title>
      <itunes:author>Kyle Wentworth, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/e4ff8a8f-9046-4fa1-9859-543da58ea7f0/3000x3000/ci-thumb-ep31-wentworth-pod-bc-0824.jpg?aid=rss_feed"/>
      <itunes:duration>00:19:50</itunes:duration>
      <itunes:summary>CEO of Wentworth Consulting Group says technology runs all businesses and leaders should prioritize it. </itunes:summary>
      <itunes:subtitle>CEO of Wentworth Consulting Group says technology runs all businesses and leaders should prioritize it. </itunes:subtitle>
      <itunes:keywords>channel partner, wentworth consulting group, cio, katie bavoso, it, msp, channel insider, fractional it expertise, fractional cto, it channel, managed services, kyle wentworth, operational maturity, ciso, partner pov, co-managed it</itunes:keywords>
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      <title>How To Tap Into The Tech Advisor Community</title>
      <description><![CDATA[<p>Founders and partners of Adaptiv Advisors, Ashley and Ryan Rowland, have run their technology advisor and consulting business from their home, in an RV, and from Portugal. You could say they've been through it all. That's why they started the online community the Technology Advisor Alliance to give their industry peers a space the learn from each other and grow. The power couple sat down with Channel Insider: Partner POV host Katie Bavoso to explain why a community mindset is far more productive than a competitive one, and what to consider before moving your business and family to a foreign country.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 8 Aug 2024 13:20:34 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Ashley Rowland, Ryan Rowland, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-to-tap-into-the-tech-advisor-community-ldNUsI33</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/dc5c34f2-6dd3-4ad6-97de-2257ea3bcacb/ci-thum-partpov-ep30-yt-rnd1.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Founders and partners of Adaptiv Advisors, Ashley and Ryan Rowland, have run their technology advisor and consulting business from their home, in an RV, and from Portugal. You could say they've been through it all. That's why they started the online community the Technology Advisor Alliance to give their industry peers a space the learn from each other and grow. The power couple sat down with Channel Insider: Partner POV host Katie Bavoso to explain why a community mindset is far more productive than a competitive one, and what to consider before moving your business and family to a foreign country.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="18934106" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/57e1e851-fc8c-444c-a2c5-32cbc4f23fe8/audio/4a660fb9-e5d4-4694-b731-e37be84eab27/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How To Tap Into The Tech Advisor Community</itunes:title>
      <itunes:author>Ashley Rowland, Ryan Rowland, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/c11a8ace-10aa-4b07-8461-54f531b3d87c/3000x3000/ci-thum-partpov-ep30-pod-rnd1.jpg?aid=rss_feed"/>
      <itunes:duration>00:19:43</itunes:duration>
      <itunes:summary>Ashley and Ryan Rowland of Adaptiv Advisors started a community of tech advisors to help educate.</itunes:summary>
      <itunes:subtitle>Ashley and Ryan Rowland of Adaptiv Advisors started a community of tech advisors to help educate.</itunes:subtitle>
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      <title>UDT On Differentiating The Customer Experience In The Last Mile</title>
      <description><![CDATA[<p>Host Katie Bavoso sits down with Chief Experience Officer and Executive Vice President of managed service provider UDT, Jesus Pena. Pena explains what the "last mile" in a customer engagement is, why it's so important to prioritize, and how UDT stands out from larger competitors thanks to this approach. Pena shares how this method has allowed him to build decades long relationships with customers, including a maritime shipping company that knows it can depend on Pena and his team to keep them running.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 1 Aug 2024 13:41:04 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Jesus Pena, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/udt-on-differentiating-the-customer-experience-in-the-last-mile-j6KpNtr_</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/71ef55a6-829c-4bed-a087-adde5ceaadad/ci-thumb-ep29-udt-yt-rnd1.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Host Katie Bavoso sits down with Chief Experience Officer and Executive Vice President of managed service provider UDT, Jesus Pena. Pena explains what the "last mile" in a customer engagement is, why it's so important to prioritize, and how UDT stands out from larger competitors thanks to this approach. Pena shares how this method has allowed him to build decades long relationships with customers, including a maritime shipping company that knows it can depend on Pena and his team to keep them running.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>UDT On Differentiating The Customer Experience In The Last Mile</itunes:title>
      <itunes:author>Jesus Pena, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/993c3585-cdc5-4b00-8f01-b28f9a2383f1/3000x3000/ci-thumb-ep29-udt-pod-rnd1.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:35</itunes:duration>
      <itunes:summary>CXO and EVP of UDT, Jesus Pena, explains the distinction between customer experience and success. </itunes:summary>
      <itunes:subtitle>CXO and EVP of UDT, Jesus Pena, explains the distinction between customer experience and success. </itunes:subtitle>
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      <title>Overcoming The Fear Of Failure With True Increase</title>
      <description><![CDATA[<p>In Part 2 of the Channel Insider: Partner POV interview with Aaron Brown, Chief Transformation Officer of True Increase and Found of Burgeon Software, Aaron shows host Katie Bavoso how to start overcoming her fear of failure using his executive coaching methods. It all starts with identifying the root cause of the fear and addressing it by slowing down the body and mind's panic response. One of the ways Aaron shows Katie how to do this is by "canning" a peaceful memory to "open" during times of stress. Listen to the full episode to find out how you can use these methods to combat some of your own professional pain points. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 30 Jul 2024 14:05:55 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Aaron Brown, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/overcoming-the-fear-of-failure-with-true-increase-zZ1odHrU</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/03272af8-eff3-46e2-b952-f7e581262183/ci-thumb-trueinc-part2-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In Part 2 of the Channel Insider: Partner POV interview with Aaron Brown, Chief Transformation Officer of True Increase and Found of Burgeon Software, Aaron shows host Katie Bavoso how to start overcoming her fear of failure using his executive coaching methods. It all starts with identifying the root cause of the fear and addressing it by slowing down the body and mind's panic response. One of the ways Aaron shows Katie how to do this is by "canning" a peaceful memory to "open" during times of stress. Listen to the full episode to find out how you can use these methods to combat some of your own professional pain points. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Overcoming The Fear Of Failure With True Increase</itunes:title>
      <itunes:author>Aaron Brown, Katie Bavoso</itunes:author>
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      <itunes:duration>00:20:29</itunes:duration>
      <itunes:summary>Aaron Brown of True Increase works with host Katie Bavoso to begin unlearning her fear of failure.</itunes:summary>
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      <title>The Three Pain Points Holding Back High Capacity Leaders</title>
      <description><![CDATA[<p>Are you feeling stuck in your career? Is the team you're leading struggling with friction? Is your personal life a mess? These issues may all be connected and the good news is you can overcome them all by working on yourself. Chief Transformation Officer of True Increase and Founder of Burgeon Software, Aaron Brown, is an executive coach who used to work in the IT channel. Now, he serves his peers with a coaching method based in neuroscience and physiology to help them reach their full potential as leaders. Brown has decades of coaching experience under his belt, but even he struggled with relationships in his personal life and needed to go on his own journey to become the best coach and version of himself. Brown shares the three pain points he often sees holding his clients back and how to get started on the road to overcoming them. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 25 Jul 2024 00:15:17 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Aaron Brown, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/the-three-pain-points-holding-back-high-capacity-leaders-gEVkiCW1</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/eaa4ed38-3ba8-40ee-a444-9b3e6ba99083/ci-thumb-trueinc-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Are you feeling stuck in your career? Is the team you're leading struggling with friction? Is your personal life a mess? These issues may all be connected and the good news is you can overcome them all by working on yourself. Chief Transformation Officer of True Increase and Founder of Burgeon Software, Aaron Brown, is an executive coach who used to work in the IT channel. Now, he serves his peers with a coaching method based in neuroscience and physiology to help them reach their full potential as leaders. Brown has decades of coaching experience under his belt, but even he struggled with relationships in his personal life and needed to go on his own journey to become the best coach and version of himself. Brown shares the three pain points he often sees holding his clients back and how to get started on the road to overcoming them. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>The Three Pain Points Holding Back High Capacity Leaders</itunes:title>
      <itunes:author>Aaron Brown, Katie Bavoso</itunes:author>
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      <itunes:summary>IT Channel executive turned executive coach shares the tools to become a better leader.</itunes:summary>
      <itunes:subtitle>IT Channel executive turned executive coach shares the tools to become a better leader.</itunes:subtitle>
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      <title>What Client Leadership Needs To Know About Outsourced IT</title>
      <description><![CDATA[<p>In Part 2 of this Channel Insider: Partner POV interview with Chance Irvine, Vice President of IT at Transit Technologies, the experienced IT leader explains what the heads of client businesses do and do not consider when approached about entering into contract with third party solutions and services providers. Irvine explains how MSPs, resellers, and other channel providers can help create a smooth path to partnership with a new client, as well as why internal IT leaders should be mentors to their team members and superiors who are not as IT savvy. Additionally, Irvine explains what technology trends he's investing in and how his channel partners are helping him drive innovation. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 23 Jul 2024 02:33:38 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Chance Irvine, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/what-client-leadership-needs-to-know-about-outsourced-it-djyzjmFk</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/e8556dc4-5e75-4f13-919a-be3d9871fc03/ci-thumnail-transittech-youtube-part2.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In Part 2 of this Channel Insider: Partner POV interview with Chance Irvine, Vice President of IT at Transit Technologies, the experienced IT leader explains what the heads of client businesses do and do not consider when approached about entering into contract with third party solutions and services providers. Irvine explains how MSPs, resellers, and other channel providers can help create a smooth path to partnership with a new client, as well as why internal IT leaders should be mentors to their team members and superiors who are not as IT savvy. Additionally, Irvine explains what technology trends he's investing in and how his channel partners are helping him drive innovation. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>What Client Leadership Needs To Know About Outsourced IT</itunes:title>
      <itunes:author>Chance Irvine, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/06f3adcb-fa2b-4a15-a50f-6b8972502f4b/3000x3000/ci-thumnail-transittech-podcast-part2.jpg?aid=rss_feed"/>
      <itunes:duration>00:18:08</itunes:duration>
      <itunes:summary>Seasoned IT leader reveals what he needs to do to convince leadership to take on a third party provider.</itunes:summary>
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      <title>How To Pitch Your MSP Business To Client IT Leaders</title>
      <description><![CDATA[<p>Chance Irvine, Vice President of IT at Transit Technologies, says without the solutions and services providers of the IT channel, he would not have a team and his company would be far behind in its digital transformation and security journey. Irvine joins host Katie Bavoso in Part 1 of this episode of Channel Insider: Partner POV to explain why he chooses to outsource various IT needs, and why channel partners are the ideal resource to extend his team and capabilities. If you're an MSP leader looking for straight forward tips and advice on how to approach customers more effectively, this interview is for you!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Wed, 17 Jul 2024 22:56:11 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Chance Irvine, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-to-pitch-your-msp-business-to-client-it-leaders-Y_KSMJRg</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/2c3e003b-2a0c-4b4a-80d7-17e7777d93d1/ci-thumnail-transittech-youtube-part1.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Chance Irvine, Vice President of IT at Transit Technologies, says without the solutions and services providers of the IT channel, he would not have a team and his company would be far behind in its digital transformation and security journey. Irvine joins host Katie Bavoso in Part 1 of this episode of Channel Insider: Partner POV to explain why he chooses to outsource various IT needs, and why channel partners are the ideal resource to extend his team and capabilities. If you're an MSP leader looking for straight forward tips and advice on how to approach customers more effectively, this interview is for you!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How To Pitch Your MSP Business To Client IT Leaders</itunes:title>
      <itunes:author>Chance Irvine, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/6dd99573-780c-4f19-b9eb-94fd9f154ad8/3000x3000/ci-thumnail-transittech-podcast-part1.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:15</itunes:duration>
      <itunes:summary>The vice president of IT at Transit Technologies says channel solution providers power his company.
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      <itunes:subtitle>The vice president of IT at Transit Technologies says channel solution providers power his company.
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      <itunes:keywords>transit technologies, chance irvine, channel partner, katie bavoso, video, it, msp, podcast, interview, it channel, managed services, it solutions, information technology, technology</itunes:keywords>
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      <title>Edge Delta CEO On Scalable Observability For A Data Rich World</title>
      <description><![CDATA[<p>In this episode of Channel Insider: Partner POV, host Katie Bavoso is joined by the CEO and Founder of Edge Delta, Ozan Unlu. The former nanotech scientist and Microsoft alumnus explained that Edge Delta is a next generation observability platform designed to scale with organizations who are seeing an explosion of data as their architectures and company sizes are changing and growing at a rapid pace. Unlu discussed how Edge Delta stands out by using AI with the release of the independent software vendor's first AI feature, OnCall AI. Plus, find out how channel providers can work with Edge Delta to enter new markets and get more opportunities.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 11 Jul 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Ozan Unlu, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/edge-delta-ceo-on-scalable-observability-for-a-data-rich-world-rz0n6wiq</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/0fe0222b-6442-4e33-857f-5e1f5ef151af/ci-thumb-edgedelta-yt-rnd1.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In this episode of Channel Insider: Partner POV, host Katie Bavoso is joined by the CEO and Founder of Edge Delta, Ozan Unlu. The former nanotech scientist and Microsoft alumnus explained that Edge Delta is a next generation observability platform designed to scale with organizations who are seeing an explosion of data as their architectures and company sizes are changing and growing at a rapid pace. Unlu discussed how Edge Delta stands out by using AI with the release of the independent software vendor's first AI feature, OnCall AI. Plus, find out how channel providers can work with Edge Delta to enter new markets and get more opportunities.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Edge Delta CEO On Scalable Observability For A Data Rich World</itunes:title>
      <itunes:author>Ozan Unlu, Katie Bavoso</itunes:author>
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      <title>Blackpoint Cyber CEO on Why MSPs Need Better MDR in 2024</title>
      <description><![CDATA[<p>In this episode of Channel Insider: Partner POV, brought to you by Blackpoint Cyber, Founder and CEO Jon Murchison explains what’s threatening end user customers in 2024 and what solutions managed service providers should be investing in to better protect their clients. Murchison also explores the impact of AI on businesses and the new risks it’s introduced in recent months. Plus, one year after dedicating $190 million to the growth and development of its MSP partners, how is Blackpoint Cyber making good on this investment? Murchison and host Katie Bavoso discuss the new Blackpoint University, increased go-to-market resources for partners, success stories, and much more. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Fri, 5 Jul 2024 13:49:33 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Jon Murchison, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/blackpoint-cyber-ceo-on-why-msps-need-better-mdr-in-2024-JGlbZL7r</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/5d1bd903-3676-472b-a15a-3f5ca86e332d/ci-thumb-blackpoint-yt-rnd1.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In this episode of Channel Insider: Partner POV, brought to you by Blackpoint Cyber, Founder and CEO Jon Murchison explains what’s threatening end user customers in 2024 and what solutions managed service providers should be investing in to better protect their clients. Murchison also explores the impact of AI on businesses and the new risks it’s introduced in recent months. Plus, one year after dedicating $190 million to the growth and development of its MSP partners, how is Blackpoint Cyber making good on this investment? Murchison and host Katie Bavoso discuss the new Blackpoint University, increased go-to-market resources for partners, success stories, and much more. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Blackpoint Cyber CEO on Why MSPs Need Better MDR in 2024</itunes:title>
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      <title>Blue Mantis CRO On How To Make Customers For Life</title>
      <description><![CDATA[<p>In the second half of this Channel Insider: Partner POV interview featuring channel legend, Terry Richardson, CRO of Blue Mantis, Richardson details a customer success story and the "magic" of watching a new customer become a customer for life. He also names the vendors that are helping Blue Mantis achieve success, as well as what his decades as a channel leader have taught him.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 2 Jul 2024 15:24:02 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Terry Richardson, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/blue-mantis-cro-on-how-to-make-customers-for-life-nc_nglF3</link>
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      <content:encoded><![CDATA[<p>In the second half of this Channel Insider: Partner POV interview featuring channel legend, Terry Richardson, CRO of Blue Mantis, Richardson details a customer success story and the "magic" of watching a new customer become a customer for life. He also names the vendors that are helping Blue Mantis achieve success, as well as what his decades as a channel leader have taught him.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Blue Mantis CRO On How To Make Customers For Life</itunes:title>
      <itunes:author>Terry Richardson, Katie Bavoso</itunes:author>
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      <itunes:summary>Terry Richardson, CRO of MSP Blue Mantis, joins host Katie Bavoso for part 2 of their interview.</itunes:summary>
      <itunes:subtitle>Terry Richardson, CRO of MSP Blue Mantis, joins host Katie Bavoso for part 2 of their interview.</itunes:subtitle>
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      <title>Blue Mantis CRO on Curating Intentional Partnerships</title>
      <description><![CDATA[<p>IT channel members who have been working in the industry for years are likely very familiar with Terry Richardson. Richardson joined managed service provider Blue Mantis one year ago as its chief revenue officer after spending decades with major technology vendors like HPE and AMD. He shares what he's learned since coming over to the solution provider side, how his background has shaped his approach to leadership, building client trust after a company rebrand, and what he looks for in a vendor partner based on his own experience as one. </p><p>Join host Katie Bavoso and Blue Mantis CRO Terry Richardson in Part 1 of this exciting and informative interview with a highly regarded name in the industry. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 27 Jun 2024 16:43:58 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Terry Richardson, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/blue-mantis-cro-on-curating-intentional-partnerships-RaYhGxhe</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/5fcfa0d4-5f61-436a-991b-57ffd3bb672a/part1-yt.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>IT channel members who have been working in the industry for years are likely very familiar with Terry Richardson. Richardson joined managed service provider Blue Mantis one year ago as its chief revenue officer after spending decades with major technology vendors like HPE and AMD. He shares what he's learned since coming over to the solution provider side, how his background has shaped his approach to leadership, building client trust after a company rebrand, and what he looks for in a vendor partner based on his own experience as one. </p><p>Join host Katie Bavoso and Blue Mantis CRO Terry Richardson in Part 1 of this exciting and informative interview with a highly regarded name in the industry. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Blue Mantis CRO on Curating Intentional Partnerships</itunes:title>
      <itunes:author>Terry Richardson, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/fabd20ec-0ff6-41b5-afce-ead57d0befb8/3000x3000/part1-pod.jpg?aid=rss_feed"/>
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      <itunes:summary>Channel stalwart, Terry Richardson, reflects on a year as a solution provider  after decades with vendors. </itunes:summary>
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      <title>AVATAR CEO On Redefining The Proactive MSP</title>
      <description><![CDATA[<p>CEO Jason Wright joins host Katie Bavoso for part 2 of this Channel Insider: Partner POV interview. Wright discusses the customers and vendors AVATAR MSP is winning with, as well as the hard but necessary lessons about what he's learned since purchasing the business two years ago. And what tech interview would be complete without a discussion around AI? Plus, Wright discusses how he and AVATAR are helping formerly incarcerated individuals get a second chance and contribute in the corporate workforce.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 25 Jun 2024 21:49:12 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, Jason Wright)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/avatar-ceo-on-redefining-the-proactive-msp-SztBqURR</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/d51632e6-fe39-4286-8232-49497fafd06a/ci-thumnail-avatar-yt-part2-rnd1.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>CEO Jason Wright joins host Katie Bavoso for part 2 of this Channel Insider: Partner POV interview. Wright discusses the customers and vendors AVATAR MSP is winning with, as well as the hard but necessary lessons about what he's learned since purchasing the business two years ago. And what tech interview would be complete without a discussion around AI? Plus, Wright discusses how he and AVATAR are helping formerly incarcerated individuals get a second chance and contribute in the corporate workforce.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19185717" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/ab3ed222-2541-499d-8bea-a0ceb9b067ed/audio/0639ab5c-3b2c-4cb0-826e-4489edcc1520/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>AVATAR CEO On Redefining The Proactive MSP</itunes:title>
      <itunes:author>Katie Bavoso, Jason Wright</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/82c9265b-4982-4c1e-8992-681c8c9351c9/3000x3000/ci-thumnail-avatar-pod-part2-rnd1.jpg?aid=rss_feed"/>
      <itunes:duration>00:19:59</itunes:duration>
      <itunes:summary>AVATAR CEO discusses customer successes and what he&apos;s learned about the workforce post pandemic.</itunes:summary>
      <itunes:subtitle>AVATAR CEO discusses customer successes and what he&apos;s learned about the workforce post pandemic.</itunes:subtitle>
      <itunes:keywords>customer service, katie bavoso, it, jason wright, msp, formerly incarcerated people, channel insider, it channel, managed services, mid-market, artificial intelligence, second chance, technology, ai, avatar managed services</itunes:keywords>
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      <title>CEO Reflects On Two Years With AVATAR MSP</title>
      <description><![CDATA[<p>When Jason Wright bought AVATAR Managed Services two years ago, he went in with a mindset of becoming the "corporate first responders" and redefining what it means to truly take a proactive approach to managed services. The CEO talks with host Katie Bavoso about how he defines high quality customer service, especially when disaster strikes. Plus, Wright explains what makes the mid-market the "sweet spot" when it comes to the customers he and his team serve.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 20 Jun 2024 15:40:08 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Jason Wright, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/ceo-reflects-on-two-years-with-avatar-msp-jq1GsZqD</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/acf1f265-724c-4519-9706-828f0d23c643/ci-thumnail-avatar-yt-part1-rnd1.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>When Jason Wright bought AVATAR Managed Services two years ago, he went in with a mindset of becoming the "corporate first responders" and redefining what it means to truly take a proactive approach to managed services. The CEO talks with host Katie Bavoso about how he defines high quality customer service, especially when disaster strikes. Plus, Wright explains what makes the mid-market the "sweet spot" when it comes to the customers he and his team serve.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19033998" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/79646e90-3c29-4e05-acd7-e904da1317cc/audio/09175906-5b20-4997-9e91-de443ddd71a6/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>CEO Reflects On Two Years With AVATAR MSP</itunes:title>
      <itunes:author>Jason Wright, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/249c78b7-7a9e-4e7e-806a-85238552605f/3000x3000/ci-thumnail-avatar-pod-part1-rnd1.jpg?aid=rss_feed"/>
      <itunes:duration>00:19:49</itunes:duration>
      <itunes:summary>CEO Jason Wright bought AVATAR Managed Services in 2022. He looks back on two years of serving customers.</itunes:summary>
      <itunes:subtitle>CEO Jason Wright bought AVATAR Managed Services in 2022. He looks back on two years of serving customers.</itunes:subtitle>
      <itunes:keywords>customer service, katie bavoso, it, jason wright, msp, it channel, managed services, mid-market, technology, avatar managed services</itunes:keywords>
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      <title>AHEAD President On Consolidation In The Channel</title>
      <description><![CDATA[<p>In this episode of Channel Insider: Partner POV, host Katie Bavoso chats with Rich Falcone, the president of solution provider AHEAD. Falcone spent more than 20 years at CDI, most recently as president and CEO, before it was acquired by AHEAD in February 2024. He explains why the channel should expect to see more mergers and acquisitions among solution providers in 2024 and when it actually makes sense for a move like that to happen. Falcone digs into how existing AHEAD and CDI customers will benefit from the recent consolidation, and perhaps more importantly, why he believes the culture that made him feel at home at CDI for two decades will continue under a new name. </p><p>On the technology side of the conversation, Falcone details why IT has become more complex even though it's designed to make work more efficient. This is what influences his approach to solving various and evolving customer needs as a leader.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 13 Jun 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Rich Falcone, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/ahead-president-on-consolidation-in-the-channel-pNQiJ6cB</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/35df8b1e-9569-41ac-859b-7b61659ea68d/ci-thumnail-ahead-yt-0624-rnd1.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In this episode of Channel Insider: Partner POV, host Katie Bavoso chats with Rich Falcone, the president of solution provider AHEAD. Falcone spent more than 20 years at CDI, most recently as president and CEO, before it was acquired by AHEAD in February 2024. He explains why the channel should expect to see more mergers and acquisitions among solution providers in 2024 and when it actually makes sense for a move like that to happen. Falcone digs into how existing AHEAD and CDI customers will benefit from the recent consolidation, and perhaps more importantly, why he believes the culture that made him feel at home at CDI for two decades will continue under a new name. </p><p>On the technology side of the conversation, Falcone details why IT has become more complex even though it's designed to make work more efficient. This is what influences his approach to solving various and evolving customer needs as a leader.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19742439" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/c81ed4ab-ca9c-4655-b67e-43238ec97aba/audio/cc38acb0-becc-4235-88f4-12d3c255bfd5/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>AHEAD President On Consolidation In The Channel</itunes:title>
      <itunes:author>Rich Falcone, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/72ae4e83-b8b2-4048-8180-66efd632a6e0/3000x3000/ci-thumnail-ahead-pod-0624-rnd1.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:33</itunes:duration>
      <itunes:summary>Rich Falcone was appointed as president of AHEAD after it acquired CDI at the start of 2024. </itunes:summary>
      <itunes:subtitle>Rich Falcone was appointed as president of AHEAD after it acquired CDI at the start of 2024. </itunes:subtitle>
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      <title>Navigating Shifting Client Budgets With GreenBean IT</title>
      <description><![CDATA[<p>Most client budgets are based on growing or consistent revenue or funding. But what happens when your client is a church or nonprofit with constantly shifting budgets, yet ever-evolving needs? Zac King, vice president of Texas-based managed service provider GreenBean IT, explains his approach to helping these kinds of clients while still running his own business in a profitable direction. Plus, King gives his take what the next generation of IT solution providers should do to set themselves up for success and growth and then help the next professional in line behind them.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 6 Jun 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Zac King, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/navigating-shifting-client-budgets-with-greenbean-it-elZMSJuS</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/f0610b57-f8e7-4e3b-b833-f28998126543/ci-thumnail-greenbeanit-yt-0524-rnd1.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Most client budgets are based on growing or consistent revenue or funding. But what happens when your client is a church or nonprofit with constantly shifting budgets, yet ever-evolving needs? Zac King, vice president of Texas-based managed service provider GreenBean IT, explains his approach to helping these kinds of clients while still running his own business in a profitable direction. Plus, King gives his take what the next generation of IT solution providers should do to set themselves up for success and growth and then help the next professional in line behind them.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Navigating Shifting Client Budgets With GreenBean IT</itunes:title>
      <itunes:author>Zac King, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/2e5c0b50-2c0d-4ba8-9585-38efb9e9c1e4/3000x3000/ci-thumnail-greenbeanit-pod-0524-rnd1.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:38</itunes:duration>
      <itunes:summary>How to keep your MSP business thriving when some of your clients have inconsistent budgets.</itunes:summary>
      <itunes:subtitle>How to keep your MSP business thriving when some of your clients have inconsistent budgets.</itunes:subtitle>
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      <title>EchoStor on Building and Maintaining Client Trust</title>
      <description><![CDATA[<p>In Part 2 of this two part interview with EchoStor Technologies and its long time client, the University of Vermont Medical Center, EchoStor CEO Mike Johnson and Enterprise Account Manager Caleb Morgan explain how they build trust with their clients over time - even when there's no emergency to attend to. CC Larner, Director of Compute, Database, and Desktop Engineering Services at the University of Vermont Medical Center, explains that she feels she can go to her EchoStor team without fear of being charged for every interaction. Johnson, who was promoted to CEO at the end of 2023, used to directly manage the UVM account and still fosters a close relationship with Larner and her team despite his key leadership role. He says this connects with the customer-first mentality all EchoStor employees have. Johnson also explains how the last three years have been a period of extreme growth for EchoStor and how the company plans to continue that momentum.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 4 Jun 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, CC Larner, Mike Johnson, Caleb Morgan)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/echostor-on-building-and-maintaining-client-trust-XL2w5K1P</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/039446e0-45a1-458a-aeb2-99d06a3aa5b8/ci-thumnail-echostor-part2yt-0524-rnd2.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In Part 2 of this two part interview with EchoStor Technologies and its long time client, the University of Vermont Medical Center, EchoStor CEO Mike Johnson and Enterprise Account Manager Caleb Morgan explain how they build trust with their clients over time - even when there's no emergency to attend to. CC Larner, Director of Compute, Database, and Desktop Engineering Services at the University of Vermont Medical Center, explains that she feels she can go to her EchoStor team without fear of being charged for every interaction. Johnson, who was promoted to CEO at the end of 2023, used to directly manage the UVM account and still fosters a close relationship with Larner and her team despite his key leadership role. He says this connects with the customer-first mentality all EchoStor employees have. Johnson also explains how the last three years have been a period of extreme growth for EchoStor and how the company plans to continue that momentum.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19469093" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/b7d8dde6-0204-4798-a296-1547ecf47bbb/audio/d8872839-7d92-4981-a9f5-e0ae30b45a85/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>EchoStor on Building and Maintaining Client Trust</itunes:title>
      <itunes:author>Katie Bavoso, CC Larner, Mike Johnson, Caleb Morgan</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/f6fb4afe-0dfb-4a27-b2fe-6bfa177b0c2f/3000x3000/ci-thumnail-echostor-part2pod-0524-rnd2.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:16</itunes:duration>
      <itunes:summary>Building trust with clients doesn&apos;t happen overnight, but EchoStor&apos;s core values do influence the process.</itunes:summary>
      <itunes:subtitle>Building trust with clients doesn&apos;t happen overnight, but EchoStor&apos;s core values do influence the process.</itunes:subtitle>
      <itunes:keywords>echostor technologies, mike johnson, patient care, cc larner, cyber attack, katie bavoso, it, customer experience, trust, channel insider, echostor, channel insider: partner pov, tiger king, it customer, it infrastructure, customer relationships, medical care, caleb morgan, server, technology, university of vermont medical center, partner pov, uvm, it partner</itunes:keywords>
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      <title>Powering Patient Care, EchoStor and University Of Vermont Medical Center</title>
      <description><![CDATA[<p>EchoStor Technologies has been supporting the IT infrastructure at the University of Vermont Medical Center for more than a decade working with Director of Compute, Database, and Desktop Engineering Services, CC Larner. She explains how her job directly connects to the patient care UVM's doctors and medical staff provide every day, and what would happen if she didn't have a reliable IT channel partner to help her keep operations going. Larner shares a harrowing story of when UVM was hit with a cyber attack in 2020 and how Mike Johnson, now the CEO of EchoStor, literally stopped what he was doing and came to the rescue. Johnson says it was worth it - even though he drove fresh servers across two states all while he was dressed in his Halloween party costume!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 30 May 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Mike Johnson, Caleb Morgan, CC Larner, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/powering-patient-care-echostor-and-university-of-vermont-medical-center-qSQh_FOg</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/aaaee769-543b-48e0-9767-8607702271bc/ci-thumnail-echostor-part1yt-0524-rnd2.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>EchoStor Technologies has been supporting the IT infrastructure at the University of Vermont Medical Center for more than a decade working with Director of Compute, Database, and Desktop Engineering Services, CC Larner. She explains how her job directly connects to the patient care UVM's doctors and medical staff provide every day, and what would happen if she didn't have a reliable IT channel partner to help her keep operations going. Larner shares a harrowing story of when UVM was hit with a cyber attack in 2020 and how Mike Johnson, now the CEO of EchoStor, literally stopped what he was doing and came to the rescue. Johnson says it was worth it - even though he drove fresh servers across two states all while he was dressed in his Halloween party costume!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19825612" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/9da71e96-b161-43b3-8fe0-89b634892497/audio/511aefee-ece7-4972-ade5-e3dac445d7ac/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Powering Patient Care, EchoStor and University Of Vermont Medical Center</itunes:title>
      <itunes:author>Mike Johnson, Caleb Morgan, CC Larner, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/908bb42f-3fd9-4fa7-88ca-7d214ac25aaf/3000x3000/ci-thumnail-echostor-part1pod-0524-rnd2.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:39</itunes:duration>
      <itunes:summary>An IT leader at University of Vermont Medical Center explains why she feels like EchoStor&apos;s only client. </itunes:summary>
      <itunes:subtitle>An IT leader at University of Vermont Medical Center explains why she feels like EchoStor&apos;s only client. </itunes:subtitle>
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      <itunes:episode>25</itunes:episode>
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      <title>Modernizing Hybrid Cloud Management with Morpheus Data</title>
      <description><![CDATA[<p>Chief Product and Go-To-Market Officer of Morpheus Data, Brad Parks, sits down with host Katie Bavoso of Channel Insider: Partner POV to explain how the independent software vendor enables users to manage multiple clouds and on-premises environments in a single platform. Learn how Morpheus partners with major hyperscalers like AWS to power its technology, and why Fortune 1,000 companies like AstraZeneca choose to work with Morpheus to transform their operations and save time and money. Plus, as customers re-evaluate their hypervisor choice in the wake of VMware's acquisition by Broadcom, find out why they're turning to Morpheus Data as an alternative and the opportunity this presents channel MSPs.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 23 May 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Brad Parks, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/modernizing-hybrid-cloud-management-with-morpheus-data-HIcN1OHZ</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/bd2d8bf8-7171-4e9b-9173-8e3db929c7ba/ci-thumnail-morpheus-yt-0524-rnd1.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Chief Product and Go-To-Market Officer of Morpheus Data, Brad Parks, sits down with host Katie Bavoso of Channel Insider: Partner POV to explain how the independent software vendor enables users to manage multiple clouds and on-premises environments in a single platform. Learn how Morpheus partners with major hyperscalers like AWS to power its technology, and why Fortune 1,000 companies like AstraZeneca choose to work with Morpheus to transform their operations and save time and money. Plus, as customers re-evaluate their hypervisor choice in the wake of VMware's acquisition by Broadcom, find out why they're turning to Morpheus Data as an alternative and the opportunity this presents channel MSPs.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Modernizing Hybrid Cloud Management with Morpheus Data</itunes:title>
      <itunes:author>Brad Parks, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/6f1e24f4-053b-4e06-9165-afa84702e352/3000x3000/ci-thumnail-morpheus-pod-0524-rnd1.jpg?aid=rss_feed"/>
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      <itunes:summary>CPO explains how Morpheus users can manage clouds and on-premises environments on one platform.</itunes:summary>
      <itunes:subtitle>CPO explains how Morpheus users can manage clouds and on-premises environments on one platform.</itunes:subtitle>
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      <title>How Shoreline.io Aims To Revolutionize Incident Response</title>
      <description><![CDATA[<p>Join host Katie Bavoso and Vice President of Product Marketing at Shoreline.io, Kristine Newman, as the two dive into this management and automation platform making waves in the cloud infrastructure space. As Newman puts it, observability is great, but somewhere along the way, someone has to actually do something to respond to the incidents and issues. This can be extremely difficult for DevOps teams to keep up with if they're monitoring thousands of cloud operations at once. Shoreline.io aims to remove that burden by monitoring and automating the resolution of incidents and routine maintenance tasks across all applications. Newman explains how Shoreline.io, which runs on top of AWS services, has helped enterprise companies like Razorpay cut down on massive amounts of toil time. She also details the opportunity channel partners have to work with Shoreline.io and create customer success together. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 16 May 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Kristine Newman, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/shorelineio-revolutionize-incident-response-TLgSEX4A</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/a3fd56ed-6c27-437c-a2c1-6072238f01ec/ci-thumnail-shorelineio-yt-0524-rnd1.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Join host Katie Bavoso and Vice President of Product Marketing at Shoreline.io, Kristine Newman, as the two dive into this management and automation platform making waves in the cloud infrastructure space. As Newman puts it, observability is great, but somewhere along the way, someone has to actually do something to respond to the incidents and issues. This can be extremely difficult for DevOps teams to keep up with if they're monitoring thousands of cloud operations at once. Shoreline.io aims to remove that burden by monitoring and automating the resolution of incidents and routine maintenance tasks across all applications. Newman explains how Shoreline.io, which runs on top of AWS services, has helped enterprise companies like Razorpay cut down on massive amounts of toil time. She also details the opportunity channel partners have to work with Shoreline.io and create customer success together. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19658847" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/63905a1a-9084-44e0-b913-4494baedb858/audio/813ffacc-72bf-4584-97f5-cfbcd8853533/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How Shoreline.io Aims To Revolutionize Incident Response</itunes:title>
      <itunes:author>Kristine Newman, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/dcd87536-e68d-4edb-91cb-021b1e5c814d/3000x3000/ci-thumnail-shorelineio-pod-0524-rnd1-png.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:28</itunes:duration>
      <itunes:summary>Vice president of product marketing says Shoreline.io can mitigate red flags in minutes.</itunes:summary>
      <itunes:subtitle>Vice president of product marketing says Shoreline.io can mitigate red flags in minutes.</itunes:subtitle>
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      <title>Why Fresh Thyme Market Chooses ITsavvy as its IT Partner</title>
      <description><![CDATA[<p>In part 2 of host Katie Bavoso's Channel Insider: Partner POV interview with ITsavvy CEO Munu Gandhi and Fresh Thyme Market IT Director Craig Diggs, Diggs explains how Fresh Thyme Market wanted to bring technology to their 70 grocery store locations in a way that was "seamless to our customers." Solutions provider business, ITsavvy, had the people, expertise, technology vendor partners, and prices that not only met, but exceeded Fresh Thyme Market's needs. Hear why Diggs chooses to partner with an IT channel solutions provider instead of going directly to vendors, and what qualities he says other IT leaders should look for in a channel partner like ITsavvy. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 14 May 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, Craig Diggs, Munu Gandhi)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/why-fresh-thyme-market-chooses-itsavvy-xFIs_o7Y</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/7247a53c-2180-4522-af89-fc5d70358e72/ci-thumnail-savvyfreshtyme-rnd4.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In part 2 of host Katie Bavoso's Channel Insider: Partner POV interview with ITsavvy CEO Munu Gandhi and Fresh Thyme Market IT Director Craig Diggs, Diggs explains how Fresh Thyme Market wanted to bring technology to their 70 grocery store locations in a way that was "seamless to our customers." Solutions provider business, ITsavvy, had the people, expertise, technology vendor partners, and prices that not only met, but exceeded Fresh Thyme Market's needs. Hear why Diggs chooses to partner with an IT channel solutions provider instead of going directly to vendors, and what qualities he says other IT leaders should look for in a channel partner like ITsavvy. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19861558" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/6c7920cc-bf48-4dd4-8e36-3f222a21c1ee/audio/aff8daef-d2ca-43b1-8e0a-5abb7448712f/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Why Fresh Thyme Market Chooses ITsavvy as its IT Partner</itunes:title>
      <itunes:author>Katie Bavoso, Craig Diggs, Munu Gandhi</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/4b1a042e-3551-4846-ad08-9df15903858e/3000x3000/ci-thumnail-savvyfreshtyme-podcast-rnd4.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:41</itunes:duration>
      <itunes:summary>Fresh Thyme Market works with ITsavvy to bring technology to their farmer&apos;s market-style grocery stores.</itunes:summary>
      <itunes:subtitle>Fresh Thyme Market works with ITsavvy to bring technology to their farmer&apos;s market-style grocery stores.</itunes:subtitle>
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      <itunes:episode>22</itunes:episode>
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      <title>ITsavvy Innovating the Retail Experience at Fresh Thyme Market</title>
      <description><![CDATA[<p>In part 1 of this episode of Channel Insider: Partner POV, host Katie Bavoso is joined by the director of IT for grocery store chain Fresh Thyme Market, Craig Diggs, and CEO of ITsavvy, Munu Gandhi. The two businesses partnered together when Diggs joined Fresh Thyme Market nearly one year ago. At that time, Diggs knew he needed to overhaul the company's IT for its 70 store locations, but he needed a solutions provider that understood his needs and could help him achieve his goals. Diggs and Gandhi explain why the relationship has been nothing short of outstanding and why they work so well together.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 9 May 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Craig Diggs, Katie Bavoso, Munu Gandhi)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/itsavvy-innovating-retail-experience-at-fresh-thyme-market-CE4GpUcT</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/dde5fb38-c47f-438a-bee6-9bc64c61d3e0/opt-2-ep-18-pt-1-itsavvy-ci-ppov-cover-photo-00-00-21-17-still002.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In part 1 of this episode of Channel Insider: Partner POV, host Katie Bavoso is joined by the director of IT for grocery store chain Fresh Thyme Market, Craig Diggs, and CEO of ITsavvy, Munu Gandhi. The two businesses partnered together when Diggs joined Fresh Thyme Market nearly one year ago. At that time, Diggs knew he needed to overhaul the company's IT for its 70 store locations, but he needed a solutions provider that understood his needs and could help him achieve his goals. Diggs and Gandhi explain why the relationship has been nothing short of outstanding and why they work so well together.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="18696706" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/7d65239e-b900-4b25-a865-6c2f9f26d25b/audio/655e1905-7ecb-4592-8861-72933d8b5d24/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>ITsavvy Innovating the Retail Experience at Fresh Thyme Market</itunes:title>
      <itunes:author>Craig Diggs, Katie Bavoso, Munu Gandhi</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/53a59185-056c-4e0f-99de-b2ec3fce4e90/3000x3000/1-by-1-ep-18-pt-1-itsavvy-ci-ppov-cover-photo-00-00-28-21-still003.jpg?aid=rss_feed"/>
      <itunes:duration>00:19:28</itunes:duration>
      <itunes:summary>The IT director of Fresh Thyme Market explains why he chooses to work with IT solution provider, ITsavvy.</itunes:summary>
      <itunes:subtitle>The IT director of Fresh Thyme Market explains why he chooses to work with IT solution provider, ITsavvy.</itunes:subtitle>
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      <title>How To Get New Insights From Surveillance Video With Kibsi</title>
      <description><![CDATA[<p>What new opportunities could you unlock for your business if your security camera system could record more than just video? What if it could record and interpret data as well? In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Tolga Tarhan, CEO and founder of Kibsi. This AI-powered computer vision platform startup is helping businesses be safer, gain actionable insights on customer experience, reduce shrinkage and lost inventory, monitor animal health, and much more. Find out how Kibsi works with hyperscalers, like AWS, and the unique opportunity IT channel partners have to work with the independent software vendor.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 2 May 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Tolga Tarhan, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/insights-from-surveillance-video-with-kibsi-m2OjVvPA</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/1d25708e-51ae-4903-86d9-e5e15962ff13/ep-17-kibsi-cover-photo-00-00-25-24-still001.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>What new opportunities could you unlock for your business if your security camera system could record more than just video? What if it could record and interpret data as well? In this episode of Channel Insider: Partner POV, host Katie Bavoso sits down with Tolga Tarhan, CEO and founder of Kibsi. This AI-powered computer vision platform startup is helping businesses be safer, gain actionable insights on customer experience, reduce shrinkage and lost inventory, monitor animal health, and much more. Find out how Kibsi works with hyperscalers, like AWS, and the unique opportunity IT channel partners have to work with the independent software vendor.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19839824" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/cb7e98de-74e5-4a0a-9498-6fefd6759068/audio/61942429-7319-41f8-916a-85ccedc3d35e/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How To Get New Insights From Surveillance Video With Kibsi</itunes:title>
      <itunes:author>Tolga Tarhan, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/02622b68-d453-4cb7-b476-c5fa33c23fdc/3000x3000/1-by-1-ep-17-kibsi-cover-photo-00-00-25-24-still002.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:39</itunes:duration>
      <itunes:summary>The computer vision platform from Kibsi can deploy over existing security camera systems to collect data.</itunes:summary>
      <itunes:subtitle>The computer vision platform from Kibsi can deploy over existing security camera systems to collect data.</itunes:subtitle>
      <itunes:keywords>security camera, tolga tarhan, katie bavoso, video, it, computer vision, msp, podcast, channel insider, data, isv, it channel, surveillance video, tech ceo, var, ai, kibsi, partner pov</itunes:keywords>
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      <title>How To Manage and Optimize FinOps With LucidPoint</title>
      <description><![CDATA[<p>Co-founded in 2017 by a US military veteran with an extensive history working for some of the top technology companies in the market, LucidPoint aims to make financial operations an easy task for customers by taking FinOps management off their plates. CEO Mike Fontaine and Head of Product Maribel Mendoza explain why LucidPoint, a Google Cloud partner, built out its FinOps Managed Services offering to help customers better navigate their cloud journeys by removing complexity from cloud cost management. Fontaine also explains how the company is using AI while remaining a "people first" organization, and how they're building trust with customers.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 25 Apr 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Mike Fontaine, Maribel Mendoza, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-to-manage-finops-with-lucidpoint-j7Q3UPEm</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/6d98d534-a365-47cc-a205-a760dec5f0e0/ep-16-lucidpoint-cover-photo.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Co-founded in 2017 by a US military veteran with an extensive history working for some of the top technology companies in the market, LucidPoint aims to make financial operations an easy task for customers by taking FinOps management off their plates. CEO Mike Fontaine and Head of Product Maribel Mendoza explain why LucidPoint, a Google Cloud partner, built out its FinOps Managed Services offering to help customers better navigate their cloud journeys by removing complexity from cloud cost management. Fontaine also explains how the company is using AI while remaining a "people first" organization, and how they're building trust with customers.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>How To Manage and Optimize FinOps With LucidPoint</itunes:title>
      <itunes:author>Mike Fontaine, Maribel Mendoza, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/142ff451-30ee-415a-bb33-a4a657dbdde1/3000x3000/1-by-1-ep-16-lucidpoint-cover-photo-00-00-34-04-still007.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:08</itunes:duration>
      <itunes:summary>Cloud consultancy LucidPoint has launched FinOps Managed Services to help clients clarify cloud costs. The company&apos;s head of product and CEO join host Katie Bavoso to break down the barrier of entry to better financial freedom when it comes to optimizing cloud spend. </itunes:summary>
      <itunes:subtitle>Cloud consultancy LucidPoint has launched FinOps Managed Services to help clients clarify cloud costs. The company&apos;s head of product and CEO join host Katie Bavoso to break down the barrier of entry to better financial freedom when it comes to optimizing cloud spend. </itunes:subtitle>
      <itunes:keywords>finops, google cloud, cloud, katie bavoso, msp, channel insider, lucidpoint, cloud costs, it channel, managed services, mike fontaine, maribel mendoza, financial operations, var, ai, partner pov</itunes:keywords>
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      <title>Solvere One Principal Exec on Protecting Virtual America</title>
      <description><![CDATA[<p>The Chief Experience Officer and Principal of the Washington D.C.-based MSP discusses the challenges and nuances that come with protecting the IT infrastructure of some of the U.S.A.'s most important representatives and federal contractors. Roney explains why partnerships are so important to his business and why he chooses to stay loyal to vendor partners like Sophos. Plus, in the age of artificial intelligence, Roney discusses with host Katie Bavoso the reason he won't implement certain mainstream AI tools and how the use of some of those tools will prevent him from taking on a client due to security risks.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 18 Apr 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Reagan Roney, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/solvere-one-protecting-virtual-america-EZ1nHp3Z</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/9b0aa586-b2ef-436f-9321-6002ac424de9/ep-15-solvere-one-cover-photo-00-00-23-00-still001.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>The Chief Experience Officer and Principal of the Washington D.C.-based MSP discusses the challenges and nuances that come with protecting the IT infrastructure of some of the U.S.A.'s most important representatives and federal contractors. Roney explains why partnerships are so important to his business and why he chooses to stay loyal to vendor partners like Sophos. Plus, in the age of artificial intelligence, Roney discusses with host Katie Bavoso the reason he won't implement certain mainstream AI tools and how the use of some of those tools will prevent him from taking on a client due to security risks.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19794267" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/9781ffd2-4b4a-42a3-9ad1-cd1f6bbd504f/audio/9f716e56-267c-4bd1-921d-11158fcf3cff/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Solvere One Principal Exec on Protecting Virtual America</itunes:title>
      <itunes:author>Reagan Roney, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/0f549bb3-befc-4fa3-838a-ca69443adc0e/3000x3000/1-by-1-ep-15-solvere-one-cover-photo-00-00-23-00-still002.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:37</itunes:duration>
      <itunes:summary>Reagan Roney of managed service provider Solvere One talks securing virtual Capitol Hill and beyond. </itunes:summary>
      <itunes:subtitle>Reagan Roney of managed service provider Solvere One talks securing virtual Capitol Hill and beyond. </itunes:subtitle>
      <itunes:keywords>katie bavoso, video, sophos, msp, solvere one, reagan roney, podcast, channel insider, channel insider: partner pov, it channel, cybersecurity, artificial intelligence, technology, ai, partner pov, mssp</itunes:keywords>
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      <itunes:episode>18</itunes:episode>
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      <title>1Path CRO on Implementing AI The Right Way</title>
      <description><![CDATA[<p>In this half of the two part interview, Armon explains what he's most focused on when it comes to AI - how to use it to streamline the customer experience. He explains where businesses go wrong when implementing AI to stay on trend, and relates the creation of big-brand LLMs to when those same companies raced to release their own clouds. Additionally, Armon explains what keeps 1Path returning to specific partners - spoiler alert: it's the people!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 11 Apr 2024 09:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Armon Aghaie, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/1path-cro-on-implementing-ai-F253BR7V</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/5bdbf93c-a2f8-49ac-b44d-0f37e9b0aae9/ep-14-pt-2-1path-cover-photo-00-00-25-15-still005.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In this half of the two part interview, Armon explains what he's most focused on when it comes to AI - how to use it to streamline the customer experience. He explains where businesses go wrong when implementing AI to stay on trend, and relates the creation of big-brand LLMs to when those same companies raced to release their own clouds. Additionally, Armon explains what keeps 1Path returning to specific partners - spoiler alert: it's the people!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>1Path CRO on Implementing AI The Right Way</itunes:title>
      <itunes:author>Armon Aghaie, Katie Bavoso</itunes:author>
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      <itunes:duration>00:19:58</itunes:duration>
      <itunes:summary>1Path CRO Armon Aghaie returns for part two of this dynamic discussion on Channel Insider: Partner POV.</itunes:summary>
      <itunes:subtitle>1Path CRO Armon Aghaie returns for part two of this dynamic discussion on Channel Insider: Partner POV.</itunes:subtitle>
      <itunes:keywords>cloud, 1path, channel, katie bavoso, it, msp, channel insider, channel insider: partner pov, healthcare vertical, it channel, managed service provider, cro, armon aghaie, ai, partner pov, senior living</itunes:keywords>
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      <title>ISM Group CEO on How To Protect Against Dark Web Actors</title>
      <description><![CDATA[<p>In part 2 of this two part bonus episode of Channel Insider: Partner POV, Simon David Williams, CEO of Quebec, Canada-based ISM Group, continues his conversation with host Katie Bavoso about how individuals and businesses can protect themselves from having private information (PI) exposed on the dark web. Why should you take this risk seriously? What should you do if you are targeted? And, what do you need to have in place in order to be protected by most cyber insurance companies? Katie and Simon David answer those questions and more!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 9 Apr 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Simon David Williams, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/ism-group-ceo-protect-against-dark-web-actors-7GQJTEJE</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/fa6a0bda-9345-450c-88ec-eebee848e613/bonus-ep-2-part-2-ism-group-cover-photo-00-00-58-00-still003.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In part 2 of this two part bonus episode of Channel Insider: Partner POV, Simon David Williams, CEO of Quebec, Canada-based ISM Group, continues his conversation with host Katie Bavoso about how individuals and businesses can protect themselves from having private information (PI) exposed on the dark web. Why should you take this risk seriously? What should you do if you are targeted? And, what do you need to have in place in order to be protected by most cyber insurance companies? Katie and Simon David answer those questions and more!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>ISM Group CEO on How To Protect Against Dark Web Actors</itunes:title>
      <itunes:author>Simon David Williams, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/276b00d9-b2ec-4fab-8e23-81bc6ee2f2c1/3000x3000/1-by-1-bonus-ep-2-part-2-ism-group-cover-photo-00-00-58-00-still003.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:41</itunes:duration>
      <itunes:summary>ISM Group CEO Simon David Williams returns for part 2 of this discussion on security and the dark web.</itunes:summary>
      <itunes:subtitle>ISM Group CEO Simon David Williams returns for part 2 of this discussion on security and the dark web.</itunes:subtitle>
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      <title>1Path CRO on Defining the Mid-Market and its Customers&apos; Needs</title>
      <description><![CDATA[<p>In Part 1 of this two part interview, host Katie Bavoso is joined by Armon Aghaie, CRO of the managed service provider 1Path. Armon details how finding the "sweet spot" in the market started with having straight-forward conversations about how the company defines the hotly debated mid-market and what exactly the business there need from solutions and services providers. He also explains the similarities between their clients, even if they are in different verticals, that helps 1Path standardize their approach to success while still considering the individual needs of each client business. Additionally, Armon tells the story of how he managed to bring a customer back from the point of severing ties with 1Path with a simple, honest conversation. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 4 Apr 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Armon Aghaie, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/1path-cro-mid-market-BREC2hLW</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/1e927fa8-ff11-4449-a064-be7d07db9952/ep-14-pt-1-1path-cover-photo-00-00-25-15-still004.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In Part 1 of this two part interview, host Katie Bavoso is joined by Armon Aghaie, CRO of the managed service provider 1Path. Armon details how finding the "sweet spot" in the market started with having straight-forward conversations about how the company defines the hotly debated mid-market and what exactly the business there need from solutions and services providers. He also explains the similarities between their clients, even if they are in different verticals, that helps 1Path standardize their approach to success while still considering the individual needs of each client business. Additionally, Armon tells the story of how he managed to bring a customer back from the point of severing ties with 1Path with a simple, honest conversation. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>1Path CRO on Defining the Mid-Market and its Customers&apos; Needs</itunes:title>
      <itunes:author>Armon Aghaie, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/a9fbceb5-0b35-405a-9259-6285582391d9/3000x3000/1-by-1-ep-14-pt-1-1path-cover-photo-00-00-25-15-still005.jpg?aid=rss_feed"/>
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      <itunes:summary>CRO Armon Aghaie discusses how 1Path carved out a niche in the mid-market. </itunes:summary>
      <itunes:subtitle>CRO Armon Aghaie discusses how 1Path carved out a niche in the mid-market. </itunes:subtitle>
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      <title>ISM Group CEO on Battling The Forces of the Dark Web</title>
      <description><![CDATA[<p>It all started when Simon David learned his critical company data and information was at risk of exposure on the dark web in 2017. Now, he's a dark web expert who not only helps to take down bad actors on the platform, but helps other IT leaders become "Jedis" against internet pirates and hackers as well. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 2 Apr 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Simon David Williams, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/ism-group-battling-dark-web-0SEVwZlH</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/02af7acf-0e2d-4d03-a660-c6941eb03196/bonus-ep-2-ism-group-cover-photo-00-00-58-00-still002.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>It all started when Simon David learned his critical company data and information was at risk of exposure on the dark web in 2017. Now, he's a dark web expert who not only helps to take down bad actors on the platform, but helps other IT leaders become "Jedis" against internet pirates and hackers as well. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>ISM Group CEO on Battling The Forces of the Dark Web</itunes:title>
      <itunes:author>Simon David Williams, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/439a6f01-3f9c-4a7a-b099-06cf65fd7b52/3000x3000/1-by-1-bonus-ep-2-ism-group-cover-photo-00-01-01-00-still003.jpg?aid=rss_feed"/>
      <itunes:duration>00:19:02</itunes:duration>
      <itunes:summary>In this special BONUS episode of Channel Insider: Partner POV, Katie Bavoso interviews Simon David Williams, CEO of Canada-based ISM Group, about how the IT solution provider helps stop illegal activity on the dark web.</itunes:summary>
      <itunes:subtitle>In this special BONUS episode of Channel Insider: Partner POV, Katie Bavoso interviews Simon David Williams, CEO of Canada-based ISM Group, about how the IT solution provider helps stop illegal activity on the dark web.</itunes:subtitle>
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      <title>FNG on Seeing The Invisible With Wireless Surveys</title>
      <description><![CDATA[<p>Upton explains that more and more, customers want to evaluate their connectivity and access points and determine where they can spend or save to improve operations in their warehouse, manufacturing facility, or other business with a large real estate footprint. Hear how FNG can has saved customers up to 50 percent on their spending and how Upton measures success. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 28 Mar 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Greg Upton, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/fng-wireless-surveys-eId5bJZb</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/ecef7f93-5b33-423e-9a9c-d1a020a5de75/ep-13-fng-cover-photo-00-01-08-18-still001.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Upton explains that more and more, customers want to evaluate their connectivity and access points and determine where they can spend or save to improve operations in their warehouse, manufacturing facility, or other business with a large real estate footprint. Hear how FNG can has saved customers up to 50 percent on their spending and how Upton measures success. <br /> </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="15760960" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/2df19517-0d72-43bf-9516-62985712c6a5/audio/875a207e-6b3f-4db7-b173-49fd6bf4450b/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>FNG on Seeing The Invisible With Wireless Surveys</itunes:title>
      <itunes:author>Greg Upton, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/b4ac4a45-fb76-40d7-b270-dc23ef90ec43/3000x3000/1-by-1-ep-13-fng-cover-photo-00-01-08-18-still002.jpg?aid=rss_feed"/>
      <itunes:duration>00:16:25</itunes:duration>
      <itunes:summary>Greg Upton of UK-based FNG describes the demand for wireless survey offerings from his business.</itunes:summary>
      <itunes:subtitle>Greg Upton of UK-based FNG describes the demand for wireless survey offerings from his business.</itunes:subtitle>
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      <title>OTAVA CEO on Transition to Broadcom Partner Program</title>
      <description><![CDATA[<p>While honored to be invited to be a Premiere Partner in the new, exclusive, and contentious Broadcom Advantage Partner Program, OTAVA CEO TJ Houske understands there will be an adjustment period in 2024. However, he sees the potential within the growing pains and likens the discomfort to what many businesses felt during the global pandemic of 2020 when they were forced to pivot and innovate quickly and are now even better off than before. Join Houske and host Katie Bavoso as they dissect OTAVA's future and what the CEO says the multi-cloud solution provider is investing in this year.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 26 Mar 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso, TJ Houske)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/otava-ceo-broadcom-partner-program-AESfI8hJ</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/b19a0354-1086-4c35-b8ad-d4e8bad9502c/ep-12-part-2-otava-cover-photo-00-00-28-00-still004.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>While honored to be invited to be a Premiere Partner in the new, exclusive, and contentious Broadcom Advantage Partner Program, OTAVA CEO TJ Houske understands there will be an adjustment period in 2024. However, he sees the potential within the growing pains and likens the discomfort to what many businesses felt during the global pandemic of 2020 when they were forced to pivot and innovate quickly and are now even better off than before. Join Houske and host Katie Bavoso as they dissect OTAVA's future and what the CEO says the multi-cloud solution provider is investing in this year.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>OTAVA CEO on Transition to Broadcom Partner Program</itunes:title>
      <itunes:author>Katie Bavoso, TJ Houske</itunes:author>
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      <description><![CDATA[<p>The S.E.C.U.R.E.™ Framework from OTAVA was created to help provide an easy to understand road map for customers to have a strong, layered approach to cloud security. Houske also explains how security vendor Fortinet is a major engine for the framework, and he advises customers on what to look for when  deciding which AI-powered solutions are right for their business. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 21 Mar 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (TJ Houske, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/otava-ceo-on-new-secure-framework-and-ai-security-7dc_ArYq</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/d19a9609-72f6-4d71-9569-4cb9d150bd66/ep-12-otava-cover-photo-00-00-25-15-still003.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>The S.E.C.U.R.E.™ Framework from OTAVA was created to help provide an easy to understand road map for customers to have a strong, layered approach to cloud security. Houske also explains how security vendor Fortinet is a major engine for the framework, and he advises customers on what to look for when  deciding which AI-powered solutions are right for their business. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>OTAVA CEO on New S.E.C.U.R.E.™ Framework and AI Security</itunes:title>
      <itunes:author>TJ Houske, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/1cc08acb-56a8-433a-a109-bec16033f38b/3000x3000/1-by-1-ep-12-otava-cover-photo-00-00-25-15-still003.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:03</itunes:duration>
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      <itunes:subtitle>Host Katie Bavoso interviews CEO of solution provider OTAVA, TJ Houske, about the driving factors leading to the creation of the company&apos;s new S.E.C.U.R.E.™ Framework.</itunes:subtitle>
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      <title>Archera Executive Explains New Way to De-Risk Cloud Commitment</title>
      <description><![CDATA[<p>Archera is an independent software vendor that went to market in 2023 with the mission of making cloud consumption cheaper and less risky for businesses. With this cloud commitment insurance solution, Jabari says businesses can achieve, and afford, better business outcomes with AWS as opposed to traditional cloud spend methods.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 14 Mar 2024 09:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Jabari Norton, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/archera-executive-de-risk-cloud-commitment-eBo217h1</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/18b16f97-7f84-4cc6-a104-99e6ef62dde5/ep-11-cover-photo-00-00-49-00-still001.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Archera is an independent software vendor that went to market in 2023 with the mission of making cloud consumption cheaper and less risky for businesses. With this cloud commitment insurance solution, Jabari says businesses can achieve, and afford, better business outcomes with AWS as opposed to traditional cloud spend methods.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19282685" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/52a06b50-4f14-4bfc-8ff5-a094642bf000/audio/a8685bff-bfb5-4232-ab93-ea6db0d1d859/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Archera Executive Explains New Way to De-Risk Cloud Commitment</itunes:title>
      <itunes:author>Jabari Norton, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/daa08789-3077-452c-b14b-292658ca5ab6/3000x3000/1-by-1-ep-11-cover-photo-00-00-49-00-still002.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:05</itunes:duration>
      <itunes:summary>Host Katie Bavoso interviews nine-time start up professional, Jabari Norton, the new executive revenue leader at Archera.</itunes:summary>
      <itunes:subtitle>Host Katie Bavoso interviews nine-time start up professional, Jabari Norton, the new executive revenue leader at Archera.</itunes:subtitle>
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      <title>XenTegra CEO On Status of VMware Partnership and How Company is Giving Back in 2024 - Part 2</title>
      <description><![CDATA[<p>In this half of the interview, Andy discusses the vendors that support XenTegra the most, the future of XenTegra's partnership with VMware following its acquisition by Broadcom, and why he says he enjoys being on the partner side more than the vendor side. Plus, what XenTegra is doing to help other solution providers and the greater community.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 7 Mar 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Andy Whiteside, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/xentegra-ceo-part-2-Eqw_oVc8</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/cedf5cf5-110c-4c4e-9739-9e432b1c73b6/pt-2-ep-10-xentegra-cover-photo-00-00-16-16-still002.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In this half of the interview, Andy discusses the vendors that support XenTegra the most, the future of XenTegra's partnership with VMware following its acquisition by Broadcom, and why he says he enjoys being on the partner side more than the vendor side. Plus, what XenTegra is doing to help other solution providers and the greater community.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19268892" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/fb36c73f-b6bc-4af8-8418-bc3ec2e33e2d/audio/f315010e-50c9-40e4-bd02-e0c864769a59/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>XenTegra CEO On Status of VMware Partnership and How Company is Giving Back in 2024 - Part 2</itunes:title>
      <itunes:author>Andy Whiteside, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/40fa8b4f-9fc2-4861-9af7-7d3fbbb44fb8/3000x3000/pt-2-1-by-1-ep-10-xentegra-cover-photo-00-00-15-22-still003.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:04</itunes:duration>
      <itunes:summary>Join host Katie Bavoso for part two of her interview with Founder, President, and CEO of XenTegra Andy Whiteside. </itunes:summary>
      <itunes:subtitle>Join host Katie Bavoso for part two of her interview with Founder, President, and CEO of XenTegra Andy Whiteside. </itunes:subtitle>
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      <title>XenTegra CEO On Microsoft Copilot, Salesforce, and Being a VAR 2.0 - Part 1</title>
      <description><![CDATA[<p>In part 1 of this two part interview, Andy and Katie covered a variety of topics including XenTegra's investments with ServiceNow, its recent partnership with Salesforce, and how any company can start becoming a digitally driven one. Andy and his team recently presented a webinar on how to get return on investment out of Microsoft Copilot, and Katie asks how channel providers and their customers can do just that. </p><p>Stay tuned! Part 2 of this interview comes out Thursday, March 7th!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 5 Mar 2024 11:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Andy Whiteside, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/xentegra-ceo-part-1-LULJ5hfH</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/62112d4a-f58a-4786-9eb3-f7f7e7ddfee4/ep-10-xentegra-cover-photo-00-00-13-00-still001.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In part 1 of this two part interview, Andy and Katie covered a variety of topics including XenTegra's investments with ServiceNow, its recent partnership with Salesforce, and how any company can start becoming a digitally driven one. Andy and his team recently presented a webinar on how to get return on investment out of Microsoft Copilot, and Katie asks how channel providers and their customers can do just that. </p><p>Stay tuned! Part 2 of this interview comes out Thursday, March 7th!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>XenTegra CEO On Microsoft Copilot, Salesforce, and Being a VAR 2.0 - Part 1</itunes:title>
      <itunes:author>Andy Whiteside, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/457c3340-54f5-4e6e-9e8b-f27a0e668126/3000x3000/1-by-1-ep-10-xentegra-cover-photo-00-00-13-00-still002.jpg?aid=rss_feed"/>
      <itunes:duration>00:18:49</itunes:duration>
      <itunes:summary>Host Katie Bavoso interviews President and CEO of XenTegra, Andy Whiteside, on what it means to be a &quot;VAR 2.0&quot; and how to get ROI out of Microsoft Copilot.</itunes:summary>
      <itunes:subtitle>Host Katie Bavoso interviews President and CEO of XenTegra, Andy Whiteside, on what it means to be a &quot;VAR 2.0&quot; and how to get ROI out of Microsoft Copilot.</itunes:subtitle>
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      <title>Gotham Technology Group CTO on Provisioning Clients in an Uncertain Economy</title>
      <description><![CDATA[<p>Ken explains how he's able to determine if customers need new technology or better processes, especially when provisioning in a down economy. The Gotham Technology Group CTO also describes what catches his attention during product pitches from startups and prospective vendor partners. Find out what vendors are helping Ken and Gotham TG secure and support their major bank, hospital, and global company customers in the New York City metro area.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 29 Feb 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Ken Phelan, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/gotham-cto-provisioning-clients-in-uncertain-economy-5WSQ2Ua3</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/61634c82-d016-4821-ab56-48fd52d75b88/ep-9-cover-photo-00-00-27-00-still003.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Ken explains how he's able to determine if customers need new technology or better processes, especially when provisioning in a down economy. The Gotham Technology Group CTO also describes what catches his attention during product pitches from startups and prospective vendor partners. Find out what vendors are helping Ken and Gotham TG secure and support their major bank, hospital, and global company customers in the New York City metro area.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Gotham Technology Group CTO on Provisioning Clients in an Uncertain Economy</itunes:title>
      <itunes:author>Ken Phelan, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/e1d027b4-a957-42c7-b031-4d4010b62ae1/3000x3000/1-by-1-ep-9-cover-photo-00-00-27-00-still004.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:25</itunes:duration>
      <itunes:summary>Host Katie Bavoso interviews CTO Ken Phelan, founding partner of Gotham Technology Group. </itunes:summary>
      <itunes:subtitle>Host Katie Bavoso interviews CTO Ken Phelan, founding partner of Gotham Technology Group. </itunes:subtitle>
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      <title>AEC Group Execs on Education, Budgeting, and Addressing Vendor Changes With Customers</title>
      <description><![CDATA[<p>Brian and Ken detail how they take client variables and concerns into consideration when approaching them about new technology, and how AEC Group prioritizes client education over making sales. Additionally, the team explains how vendors can earn the VAR's trust in the wake of the end of the VMware partner program following it's acquisition by Broadcom. And, what vendors are on the top of AEC Group's list? Stay tuned to find out!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 27 Feb 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Brian Lesniakowski, Ken Rindt, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/aec-group-on-education-budgeting-vendor-changes-MYR4QGi9</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/9d56c2a9-08ee-40b9-a9ef-015505ea65c6/ep-8-cover-photo-00-00-27-00-still002.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Brian and Ken detail how they take client variables and concerns into consideration when approaching them about new technology, and how AEC Group prioritizes client education over making sales. Additionally, the team explains how vendors can earn the VAR's trust in the wake of the end of the VMware partner program following it's acquisition by Broadcom. And, what vendors are on the top of AEC Group's list? Stay tuned to find out!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>AEC Group Execs on Education, Budgeting, and Addressing Vendor Changes With Customers</itunes:title>
      <itunes:author>Brian Lesniakowski, Ken Rindt, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/e921089c-d0c8-411f-81b3-e6d2303924dc/3000x3000/1-by-1-ep-8-cover-photo-00-00-27-00-still003.jpg?aid=rss_feed"/>
      <itunes:duration>00:20:00</itunes:duration>
      <itunes:summary>n this episode of Channel Insider: Partner POV, host Katie Bavoso speaks with AEC Group&apos;s CTO Brian Lesniakowski and CRO Ken Rindt.</itunes:summary>
      <itunes:subtitle>n this episode of Channel Insider: Partner POV, host Katie Bavoso speaks with AEC Group&apos;s CTO Brian Lesniakowski and CRO Ken Rindt.</itunes:subtitle>
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      <title>Axiom Exec on Bringing Simplicity and Clarity to Observability and Log Management</title>
      <description><![CDATA[<p>Kendall explained how Axiom can save organizations up to 20x on their observability and datastore needs and how channel solution providers can partner with them to gain an entry point into business deal with a customer. He also addresses how customers can leverage AWS to supplement the cost of Axiom, unlike other tools.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 22 Feb 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Kendall Miller, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/axiom-bringing-clarity-to-observability-cZZeCfq5</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/7fdd0963-9c0a-4059-91de-b5a873ff2c71/ep-7-cover-photo-00-00-27-00-still001.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Kendall explained how Axiom can save organizations up to 20x on their observability and datastore needs and how channel solution providers can partner with them to gain an entry point into business deal with a customer. He also addresses how customers can leverage AWS to supplement the cost of Axiom, unlike other tools.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>Axiom Exec on Bringing Simplicity and Clarity to Observability and Log Management</itunes:title>
      <itunes:author>Kendall Miller, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/3d9b8cd5-ab94-45fd-8d1f-636ad02ef4a7/3000x3000/1-by-1-ep-7-cover-photo-00-00-27-00-still002.jpg?aid=rss_feed"/>
      <itunes:duration>00:17:40</itunes:duration>
      <itunes:summary>Host Katie Bavoso interviews Chief Extrovert of Axiom, Kendall Miller, about the independent software vendor&apos;s ability to provide what he says is a more cost effective log management and analytics tool for better monitoring and observability as well as storage.</itunes:summary>
      <itunes:subtitle>Host Katie Bavoso interviews Chief Extrovert of Axiom, Kendall Miller, about the independent software vendor&apos;s ability to provide what he says is a more cost effective log management and analytics tool for better monitoring and observability as well as storage.</itunes:subtitle>
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      <title>A Hacker’s View of the Cyberthreat Landscape in 2024 – PPOV Bonus Episode Part 2</title>
      <description><![CDATA[<p>In Part 2, Katie and Cody discuss how IT channel MSPs and MSSPs can keep themselves and their clients safe in 2024 and what solutions and frameworks they should be implementing. The two also tackle the question of what truly makes a managed service provider a "trusted advisor" to the client? Plus, Cody gives his take on what to consider before deploying AI tools, like Microsoft Copilot, in your business's environment. And, how can MSPs and MSSPs use the current threat landscape to find new business opportunities? Katie and Cody dig into that and more!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 20 Feb 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Cody Kretsinger, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/a-hackers-view-part-2-OpcqNwNI</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/cd730061-2d00-40a6-aed6-1f85f8df1dfb/part-2-bonus-episode-1-cover-photo-00-00-40-05-still002.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In Part 2, Katie and Cody discuss how IT channel MSPs and MSSPs can keep themselves and their clients safe in 2024 and what solutions and frameworks they should be implementing. The two also tackle the question of what truly makes a managed service provider a "trusted advisor" to the client? Plus, Cody gives his take on what to consider before deploying AI tools, like Microsoft Copilot, in your business's environment. And, how can MSPs and MSSPs use the current threat landscape to find new business opportunities? Katie and Cody dig into that and more!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
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      <itunes:title>A Hacker’s View of the Cyberthreat Landscape in 2024 – PPOV Bonus Episode Part 2</itunes:title>
      <itunes:author>Cody Kretsinger, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/ec109ebd-0eb4-4fb5-b522-da3789f73c55/3000x3000/part-2-1-by-1-bonus-episode-1-cover-photo-00-00-18-07-still003.jpg?aid=rss_feed"/>
      <itunes:duration>00:19:54</itunes:duration>
      <itunes:summary>Host Katie Bavoso continues her interview with Cody Kretsinger about the state of the cyberthreat landscape in 2024 in Part 2 of this first Channel Insider: Partner POV bonus episode.</itunes:summary>
      <itunes:subtitle>Host Katie Bavoso continues her interview with Cody Kretsinger about the state of the cyberthreat landscape in 2024 in Part 2 of this first Channel Insider: Partner POV bonus episode.</itunes:subtitle>
      <itunes:keywords>2024, katie bavoso, video, msp, podcast, channel insider, channel insider: partner pov, zero trust, it channel, cody kretsinger, cybersecurity, artificial intelligence, cyberthreat, ai, mssp</itunes:keywords>
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      <title>Vandis Execs Talk How To Future-Proof and Secure Network Infrastructure</title>
      <description><![CDATA[<p>The leaders of solution provider business, Vandis, explain that building a secure network of solutions is just as important as building a flexible one that can be adjusted and upgraded in the future. This practice takes a lot of listening and planning that starts earlier than clients expect.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 15 Feb 2024 06:58:40 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Andy Segal, Ryan Young, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/vandis-execs-talk-how-to-future-proof-and-secure-network-infrastructure-aAfOtst3</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/015338e4-61ef-435b-a0f1-569a073be901/ep-6-cover-photo-00-00-44-19-still001.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>The leaders of solution provider business, Vandis, explain that building a secure network of solutions is just as important as building a flexible one that can be adjusted and upgraded in the future. This practice takes a lot of listening and planning that starts earlier than clients expect.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="14269264" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/35e80641-9222-44a5-8d15-4d3110f7d785/audio/e2ee2a8c-a2f1-4ccc-9611-5bb18930bcf5/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Vandis Execs Talk How To Future-Proof and Secure Network Infrastructure</itunes:title>
      <itunes:author>Andy Segal, Ryan Young, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/6e3eb2b3-932e-4e71-9c1d-6ddceb65689d/3000x3000/1-by-1-ep-6-cover-photo-00-00-44-19-still002.jpg?aid=rss_feed"/>
      <itunes:duration>00:14:51</itunes:duration>
      <itunes:summary>Katie Bavoso sits down with CEO Andy Segal and CTO Ryan Young of Vandis to learn how the solution provider builds a right-fit network infrastructure for their clients.</itunes:summary>
      <itunes:subtitle>Katie Bavoso sits down with CEO Andy Segal and CTO Ryan Young of Vandis to learn how the solution provider builds a right-fit network infrastructure for their clients.</itunes:subtitle>
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      <title>A Hacker’s View of the Cyberthreat Landscape in 2024 – PPOV Bonus Episode Part 1</title>
      <description><![CDATA[<p>In Part 1 of this interview, Cody tells his story of how he went from convicted hacker to cybersecurity defender using his skills and talents for good, and why other bad actors should do the same. Plus, Katie and Cody discuss who is behind some of the worst ransomware attacks we’ve seen so far in 2024, the differing motivations behind hacker groups like Scattered Spider and Volt Typhoon, what technology is at risk of exploitation according to the CISA of the U.S., and what all of it means for the IT channel this year.</p><p>Tune in for Part 2 on Tuesday, February 20 to learn how managed services providers (MSPs) can keep themselves and their clients safe from cyberattacks in 2024 and how they can use these threats to expand their offerings and targeted customer base.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 13 Feb 2024 20:43:20 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Cody Kretsinger, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/bonus-episode-part-1-a-hackers-view-of-the-cyber-threat-landscape-in-2024-Q3xGmrpC</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/993a0ff0-8b9b-4e2d-ae20-1c14024491bc/bonus-episode-1-cover-photo-00-00-18-07-still001.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In Part 1 of this interview, Cody tells his story of how he went from convicted hacker to cybersecurity defender using his skills and talents for good, and why other bad actors should do the same. Plus, Katie and Cody discuss who is behind some of the worst ransomware attacks we’ve seen so far in 2024, the differing motivations behind hacker groups like Scattered Spider and Volt Typhoon, what technology is at risk of exploitation according to the CISA of the U.S., and what all of it means for the IT channel this year.</p><p>Tune in for Part 2 on Tuesday, February 20 to learn how managed services providers (MSPs) can keep themselves and their clients safe from cyberattacks in 2024 and how they can use these threats to expand their offerings and targeted customer base.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="19167328" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/ee083c85-9822-425b-a890-89f651776196/audio/42a15c87-d076-44bc-a696-1311d7339b7c/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>A Hacker’s View of the Cyberthreat Landscape in 2024 – PPOV Bonus Episode Part 1</itunes:title>
      <itunes:author>Cody Kretsinger, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/5bac0652-6eea-4fcb-9560-1a03992a524f/3000x3000/1-by-1-bonus-episode-1-cover-photo-00-00-18-07-still002.jpg?aid=rss_feed"/>
      <itunes:duration>00:19:57</itunes:duration>
      <itunes:summary>In this special bonus episode of Channel Insider: Partner POV, host Katie Bavoso speaks with Cody Kretsinger, Principal Security Advisor at Galactic Advisors and former LulzSec member.</itunes:summary>
      <itunes:subtitle>In this special bonus episode of Channel Insider: Partner POV, host Katie Bavoso speaks with Cody Kretsinger, Principal Security Advisor at Galactic Advisors and former LulzSec member.</itunes:subtitle>
      <itunes:keywords>hackers, 2024, katie bavoso, msp, channel insider, channel insider: partner pov, it channel, galactic advisors, threat landscape, cyber threats, cody kretsinger, cybersecurity, var, cyber attacks, mssp</itunes:keywords>
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      <title>How To Make a Channel Pizza with the CEO of Network Solutions Provider</title>
      <description><![CDATA[<p>Walker also explains the exciting potential of AI use cases in healthcare verticals, what being "pre-AI-ready" as a business means, when we can expect a true 5G expansion, and the philanthropic work he's focused on in 2024.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 8 Feb 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Phillip Walker, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/how-to-make-a-channel-pizza-with-the-ceo-of-network-solutions-provider-7_q2EWH1</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/de032e80-cfad-4980-aa88-15b2bef4e797/ep-5-thumbnail-00-00-43-21-still001.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Walker also explains the exciting potential of AI use cases in healthcare verticals, what being "pre-AI-ready" as a business means, when we can expect a true 5G expansion, and the philanthropic work he's focused on in 2024.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="23634893" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/4ff95157-454f-4385-819b-9497482e9245/audio/94cff49b-2c34-4cc6-8d6a-252383687d5a/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>How To Make a Channel Pizza with the CEO of Network Solutions Provider</itunes:title>
      <itunes:author>Phillip Walker, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/f2da6008-7553-4f7f-944c-8fb70d8eb8ce/3000x3000/1-by-1-ep-5-thumbnail-00-00-43-21-still002.jpg?aid=rss_feed"/>
      <itunes:duration>00:24:37</itunes:duration>
      <itunes:summary>In episode five of Channel Insider: Partner POV, host Katie Bavoso speaks with Customer Advocate CEO of Network Solutions Provider, Phillip Walker, on explaining solutions to customers like they are pizza recipes. </itunes:summary>
      <itunes:subtitle>In episode five of Channel Insider: Partner POV, host Katie Bavoso speaks with Customer Advocate CEO of Network Solutions Provider, Phillip Walker, on explaining solutions to customers like they are pizza recipes. </itunes:subtitle>
      <itunes:keywords>5g, katie bavoso, it, msp, channel insider, channel insider: partner pov, nsp, network solutions provider, it channel, value added reseller, reseller, artificial intelligence, automation, var, ai, mssp, phillip walker</itunes:keywords>
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      <title>Jeskell Systems New CMO on Channel Marketing Best Practices and Challenges</title>
      <description><![CDATA[<p>In her first month as CMO, Kelly has experienced bad marketing practices first hand with her inbox getting spammed by people trying to get her attention and time. She explains why this is not the way to she intends to lead her marketing team, as well as why she chose to join the 30+ year old solution provider, and why Jeskell Systems is more than a traditional VAR.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 1 Feb 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Kelly Nuckolls, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/jeskell-systems-new-cmo-on-channel-marketing-best-practices-and-challenges-mrAb_zNw</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/77beb194-e504-4b63-bbe2-3facf385a4ad/7e64741a-1017-4e62-9fee-3f1fd999dfb7/v2-youtube-trailer-thumbnail.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>In her first month as CMO, Kelly has experienced bad marketing practices first hand with her inbox getting spammed by people trying to get her attention and time. She explains why this is not the way to she intends to lead her marketing team, as well as why she chose to join the 30+ year old solution provider, and why Jeskell Systems is more than a traditional VAR.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="20270740" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/0c33e6a3-50ca-44c5-a56c-11259d501d8c/audio/3774deef-3de4-4f7d-b1be-777e08f7e8fa/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Jeskell Systems New CMO on Channel Marketing Best Practices and Challenges</itunes:title>
      <itunes:author>Kelly Nuckolls, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/e560abff-9b98-4628-9547-a54595b686a7/3000x3000/1-by-1-ep-4-cover-photo-00-00-00-00-still002.jpg?aid=rss_feed"/>
      <itunes:duration>00:21:06</itunes:duration>
      <itunes:summary>In episode 4 of Channel Insider: Partner POV, host Katie Bavoso sits down with the new Chief Marketing Officer of Jeskell Systems, Kelly Nuckolls.</itunes:summary>
      <itunes:subtitle>In episode 4 of Channel Insider: Partner POV, host Katie Bavoso sits down with the new Chief Marketing Officer of Jeskell Systems, Kelly Nuckolls.</itunes:subtitle>
      <itunes:keywords>channel partner, video podcast, it, msp, channel insider, channel insider: partner pov, it channel, value added reseller, it reseller, technology, integrator, var</itunes:keywords>
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      <title>Mainline Director of Technology Talks Differentiators and Navigating End Of a Major Partner Program</title>
      <description><![CDATA[<p>Carlos explains his priorities in a role he says is still new to Mainline and how he stays close to the customers and their needs. When asked how Mainline is navigating the news that Broadcom will effectively end the VMware Partner Connect Program in April 2024, Carlos says it's ideal not to "overreact," but "have a Plan B." And Katie and Carlos have a little fun reflecting on his recent business trip to a very snowy Buffalo, NY. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 25 Jan 2024 10:00:00 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Carlos Marques, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/mainline-director-of-technology-talks-differentiators-and-navigating-end-of-a-major-partner-program-2REva3kF</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/77beb194-e504-4b63-bbe2-3facf385a4ad/7e64741a-1017-4e62-9fee-3f1fd999dfb7/v2-youtube-trailer-thumbnail.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Carlos explains his priorities in a role he says is still new to Mainline and how he stays close to the customers and their needs. When asked how Mainline is navigating the news that Broadcom will effectively end the VMware Partner Connect Program in April 2024, Carlos says it's ideal not to "overreact," but "have a Plan B." And Katie and Carlos have a little fun reflecting on his recent business trip to a very snowy Buffalo, NY. </p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="21787514" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/33a7bfa6-4304-4ed3-9292-e7f8c7320594/audio/5c449d14-9576-4303-80b4-28175c2c9613/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Mainline Director of Technology Talks Differentiators and Navigating End Of a Major Partner Program</itunes:title>
      <itunes:author>Carlos Marques, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/6f2ecf8f-1b8d-4eeb-aa84-34ec8e339be4/3000x3000/ci-podcast.jpg?aid=rss_feed"/>
      <itunes:duration>00:22:41</itunes:duration>
      <itunes:summary>In episode three of Channel Insider: Partner POV, host Katie Bavoso sits down with Carlos Marques, Director of Technology at Mainline Information Systems. </itunes:summary>
      <itunes:subtitle>In episode three of Channel Insider: Partner POV, host Katie Bavoso sits down with Carlos Marques, Director of Technology at Mainline Information Systems. </itunes:subtitle>
      <itunes:keywords>it, msp, channel insider, channel insider: partner pov, mainline information systems, it channel, reseller, technology, integrator</itunes:keywords>
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      <title>Tego Marketing VP Talks Navigating Evolving CMMC Compliance</title>
      <description><![CDATA[<p>What may seem like a recent surge of merger and acquisition activity in the IT channel doesn't come without it's fallout. Vosburgh weighs in on how this activity can impact channel partners like Tego and when they approach their clients about the changes happening to their vendor partners. </p><p>Channel Insider: Partner POV releases a new video and podcast episode weekly. Go to channelinsider.com or our Channel Insider YouTube page to see these podcasts in video form.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 18 Jan 2024 13:39:53 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Jennifer Vosburgh, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/tego-marketing-vp-talks-navigating-the-evolving-cmmc-compliance-DIuOaxaG</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/81a68308-da8c-4a1f-827a-935f67887e2c/ep-2-tego-cover-photo-00-00-42-08-still001.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>What may seem like a recent surge of merger and acquisition activity in the IT channel doesn't come without it's fallout. Vosburgh weighs in on how this activity can impact channel partners like Tego and when they approach their clients about the changes happening to their vendor partners. </p><p>Channel Insider: Partner POV releases a new video and podcast episode weekly. Go to channelinsider.com or our Channel Insider YouTube page to see these podcasts in video form.</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="26872405" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/85d71e56-941d-4a25-b229-b7792c11ea39/audio/993d7293-a142-4651-8af6-586b50336853/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Tego Marketing VP Talks Navigating Evolving CMMC Compliance</itunes:title>
      <itunes:author>Jennifer Vosburgh, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/2be98393-c963-4d84-bb87-fc99341f62c0/3000x3000/1-by-1-ep-2-tego-cover-photo-00-00-42-08-still002.jpg?aid=rss_feed"/>
      <itunes:duration>00:27:59</itunes:duration>
      <itunes:summary>In this episode of Channel Insider: Partner POV Katie hosts Jennifer Vosburgh, Vice President of Marketing at Tego, an IT services consulting company with a hybrid solution approach. Vosburgh explains the challenges that come with the evolving regulations behind the  Cybersecurity Maturity Model Certification, or CMMC. </itunes:summary>
      <itunes:subtitle>In this episode of Channel Insider: Partner POV Katie hosts Jennifer Vosburgh, Vice President of Marketing at Tego, an IT services consulting company with a hybrid solution approach. Vosburgh explains the challenges that come with the evolving regulations behind the  Cybersecurity Maturity Model Certification, or CMMC. </itunes:subtitle>
      <itunes:keywords>hybrid solution provider, channel insider, channel insider: partner pov, it channel, tego</itunes:keywords>
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      <title>Xperteks CEO On the Difference Between an MSP and a Digital Janitor</title>
      <description><![CDATA[<p>Channel Insider: Partner POV releases a new video and podcast episode weekly. Head over to <a href="https://www.channelinsider.com/">channelinsider.com</a> or our <a href="https://www.youtube.com/@ChannelInsider_NewsAndTrends/featured">Channel Insider YouTube page</a> to see these podcasts in video form. </p><p>In other exciting news, Channel Insider released it's first <a href="https://www.channelinsider.com/hybrid-solution-providers-250/">Top Hybrid Solution Provider list </a>of 250 solution providers leading the charge in the IT channel. You can check out who made the list on channelinsider.com</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Thu, 11 Jan 2024 20:05:22 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Marcial Velez, Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/xperteks-ceo-on-the-difference-between-an-msp-and-a-digital-janitor-BbN_eRvU</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/9057329e-eb1c-4568-83d5-774f7b954679/ep-1-xperteks-cover-photo-00-00-55-19-still002.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>Channel Insider: Partner POV releases a new video and podcast episode weekly. Head over to <a href="https://www.channelinsider.com/">channelinsider.com</a> or our <a href="https://www.youtube.com/@ChannelInsider_NewsAndTrends/featured">Channel Insider YouTube page</a> to see these podcasts in video form. </p><p>In other exciting news, Channel Insider released it's first <a href="https://www.channelinsider.com/hybrid-solution-providers-250/">Top Hybrid Solution Provider list </a>of 250 solution providers leading the charge in the IT channel. You can check out who made the list on channelinsider.com</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="31380931" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/f2f39de3-ba6f-42e0-8845-e6a1580d2f77/audio/933dcbc7-6494-40db-a734-1e13a0e6e8aa/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Xperteks CEO On the Difference Between an MSP and a Digital Janitor</itunes:title>
      <itunes:author>Marcial Velez, Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/01764d70-c180-48d7-9ea7-ab3662db619c/3000x3000/1-by-1-ep-1-xperteks-cover-photo-00-00-55-19-still002.jpg?aid=rss_feed"/>
      <itunes:duration>00:32:41</itunes:duration>
      <itunes:summary>Marcial Velez, CEO of Xperteks, joins Katie to explain the difference between an managed service provider and a &quot;digital janitor&quot; and how solution providers can evolve from the latter into a true MSP. Velez also shares some of his success stories, how and why MSPs should prioritize using nurture methodologies, and he and Katie have some fun reminiscing about the early days of managed services when Apple products and Mac OS were brand new frontiers for many businesses and their IT teams. </itunes:summary>
      <itunes:subtitle>Marcial Velez, CEO of Xperteks, joins Katie to explain the difference between an managed service provider and a &quot;digital janitor&quot; and how solution providers can evolve from the latter into a true MSP. Velez also shares some of his success stories, how and why MSPs should prioritize using nurture methodologies, and he and Katie have some fun reminiscing about the early days of managed services when Apple products and Mac OS were brand new frontiers for many businesses and their IT teams. </itunes:subtitle>
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      <title>Welcome to Channel Insider: Partner POV</title>
      <description><![CDATA[<p>If you're an IT channel solution provider, vendor, CIO, or technology buyer, this is the series for you! </p><p>Channel Insider: Partner POV is a brand new video and podcast series from Channel Insider. Join host Katie Bavoso as she interviews the innovative solution providers of the IT channel who are staying in lock step with digital transformation and driving successful business outcomes for their customers. How are they doing this? What are their secret weapons? How are they going from transactional relationships to true partnerships with their clients? You can expect answers to these questions, and many more, each week!</p><p>Watch, listen to, and read more IT channel content at <a href="https://www.channelinsider.com/">channelinsider.com</a> and connect with us on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.</p><p>Want your solution provider business to be featured on Channel Insider: Partner POV? Reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a> and tell us why you’d make a great interview!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></description>
      <pubDate>Tue, 9 Jan 2024 23:48:32 +0000</pubDate>
      <author>katie.bavoso@technologyadvice.com (Katie Bavoso)</author>
      <link>https://channel-insider-partner-pov.simplecast.com/episodes/welcome-to-channel-insider-partner-pov-zokHjZlA</link>
      <media:thumbnail height="720" url="https://image.simplecastcdn.com/images/77beb194-e504-4b63-bbe2-3facf385a4ad/7e64741a-1017-4e62-9fee-3f1fd999dfb7/v2-youtube-trailer-thumbnail.jpg" width="1280"/>
      <content:encoded><![CDATA[<p>If you're an IT channel solution provider, vendor, CIO, or technology buyer, this is the series for you! </p><p>Channel Insider: Partner POV is a brand new video and podcast series from Channel Insider. Join host Katie Bavoso as she interviews the innovative solution providers of the IT channel who are staying in lock step with digital transformation and driving successful business outcomes for their customers. How are they doing this? What are their secret weapons? How are they going from transactional relationships to true partnerships with their clients? You can expect answers to these questions, and many more, each week!</p><p>Watch, listen to, and read more IT channel content at <a href="https://www.channelinsider.com/">channelinsider.com</a> and connect with us on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.</p><p>Want your solution provider business to be featured on Channel Insider: Partner POV? Reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a> and tell us why you’d make a great interview!</p>
<p><p>A new episode of Channel Insider: Partner POV is released every other Thursday.&nbsp;</p><p>Watch the interview on <a href="https://www.youtube.com/channel/UCfkjHdQmncYU-8O0csoeKCA">YouTube</a> @ChannelInsider_NewsAndTrends</p><p>If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at <a href="mailto:partnerpov@channelinsider.com">partnerpov@channelinsider.com</a></p><p>For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to <a href="https://www.channelinsider.com/">channelinsider.com</a></p><p>Connect with Channel Insider on <a href="https://www.linkedin.com/company/channel-insider/mycompany/?viewAsMember=true">LinkedIn</a>.&nbsp;</p><p>Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.&nbsp;</p><p>The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.</p><p>Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.</p></p>]]></content:encoded>
      <enclosure length="1069277" type="audio/mpeg" url="https://cdn.simplecast.com/audio/93b6b25c-a69d-4bba-92fc-ebe6019bd885/episodes/89332f94-c44e-4a14-8b10-359a2822ec72/audio/922a8a27-9faa-4a7e-8fb6-e1dd5925653e/default_tc.mp3?aid=rss_feed&amp;feed=DRI_DsV6"/>
      <itunes:title>Welcome to Channel Insider: Partner POV</itunes:title>
      <itunes:author>Katie Bavoso</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/ddbe9bb4-3f46-417c-ae66-faf6703e645f/6f2ecf8f-1b8d-4eeb-aa84-34ec8e339be4/3000x3000/ci-podcast.jpg?aid=rss_feed"/>
      <itunes:duration>00:01:06</itunes:duration>
      <itunes:summary>Channel Insider: Partner POV is an interview-style video and podcast series from Channel Insider in which solution providers of the IT channel share how and why they’re able to create and nurture successful business partnerships with their customers that lead to better outcomes and joint business growth.  
</itunes:summary>
      <itunes:subtitle>Channel Insider: Partner POV is an interview-style video and podcast series from Channel Insider in which solution providers of the IT channel share how and why they’re able to create and nurture successful business partnerships with their customers that lead to better outcomes and joint business growth.  
</itunes:subtitle>
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