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    <title>The Internal Communications Podcast</title>
    <description>The Internal Communications Podcast is everything you need to know today as a professional in IC. In each episode, your host Jonathan Davies will discuss relevant topics with professionals from all around the world.</description>
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      <title>How to get more creative in Internal Comms</title>
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      <itunes:title>How to get more creative in Internal Comms</itunes:title>
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      <itunes:summary>Creativity is an essential business skill that many professionals underestimate, many believe they don’t have, and many don’t know how to use. It&apos;s often associated with art, but it&apos;s important for every industry.

From creativity in financial services to creativity in film and TV – Beth Collier has seen it all, and she’s joining us today to tell us all about it. </itunes:summary>
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From creativity in financial services to creativity in film and TV – Beth Collier has seen it all, and she’s joining us today to tell us all about it. </itunes:subtitle>
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      <itunes:summary>As you probably got from the title, today we&apos;re talking about doing Internal Comms audits. Before we start, we&apos;re just going to give you a little spoiler...audits are not as scary as they sound.

Today we&apos;re joined by Internal Comms consultant Helen Deverell, who&apos;s here to take that scary bit away and tell us everything we need to know on Internal Comms audits. </itunes:summary>
      <itunes:subtitle>As you probably got from the title, today we&apos;re talking about doing Internal Comms audits. Before we start, we&apos;re just going to give you a little spoiler...audits are not as scary as they sound.

Today we&apos;re joined by Internal Comms consultant Helen Deverell, who&apos;s here to take that scary bit away and tell us everything we need to know on Internal Comms audits. </itunes:subtitle>
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      <pubDate>Thu, 29 Apr 2021 00:00:00 +0000</pubDate>
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      <itunes:summary>Today&apos;s podcast guest is pretty much Superman – he’s a teacher, a fitness instructor, and leads a Tech Ops and Communications team. Meet Chris Colucci from Kikokushijo Academy, who’s here to share his 15 years long experience as a New Yorker in the field of tech and communications in Japan.

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      <itunes:summary>Join us to find out everything on this year&apos;s hottest business topic – digital Employee Experience.</itunes:summary>
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      <pubDate>Thu, 18 Feb 2021 00:00:00 +0000</pubDate>
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      <itunes:title>Enabling remote management is 2021&apos;s biggest challenge</itunes:title>
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      <itunes:summary>Some of 2020&apos;s challenges are sneaking into 2021 and gaining momentum. When will this all end? It won&apos;t of course, the world has changed and some things just won&apos;t be the same. Luckily, we have Intactic&apos;s CEO Preston Lewis here to help us combat the biggest obstacle: managing workforce remotely.</itunes:summary>
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      <pubDate>Thu, 4 Feb 2021 12:00:00 +0000</pubDate>
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      <itunes:summary>New year, new podcast episode! We’re kicking off on a fresh and positive note – mindful communications, happy employees, brand ambassadors, and advocates. Those also happen to be part of the many passions of our guest, Frank van de Koppel from Het PR Bureau. Today he’s here to look at their role in both Internal and External Comms, so make sure you don’t miss out, whichever side of corporate communications you’re on. </itunes:summary>
      <itunes:subtitle>New year, new podcast episode! We’re kicking off on a fresh and positive note – mindful communications, happy employees, brand ambassadors, and advocates. Those also happen to be part of the many passions of our guest, Frank van de Koppel from Het PR Bureau. Today he’s here to look at their role in both Internal and External Comms, so make sure you don’t miss out, whichever side of corporate communications you’re on. </itunes:subtitle>
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      <description><![CDATA[<p>In this episode, you'll learn more about:</p><ul><li>the positives and the negatives that came out for frontline employees during the pandemic</li><li>How leaders established effective communication with the desk-less employees</li><li>Implementing employees' feedback and keeping them engaged</li></ul>
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      <pubDate>Thu, 17 Dec 2020 12:09:48 +0000</pubDate>
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      <content:encoded><![CDATA[<p>In this episode, you'll learn more about:</p><ul><li>the positives and the negatives that came out for frontline employees during the pandemic</li><li>How leaders established effective communication with the desk-less employees</li><li>Implementing employees' feedback and keeping them engaged</li></ul>
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      <itunes:title>From FinTech to the frontlines</itunes:title>
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      <itunes:summary>The massive switch to home office affected frontline employees. Communicating with frontlines became more important than ever, and finding a way to do it is easier said than done. 

Today Amy Jenkins from theEMPLOYEEapp and Drew Holland from GoCardless are joining our last podcast for 2020 to tell us how that went on on the two sides of the pond. 
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      <itunes:subtitle>The massive switch to home office affected frontline employees. Communicating with frontlines became more important than ever, and finding a way to do it is easier said than done. 

Today Amy Jenkins from theEMPLOYEEapp and Drew Holland from GoCardless are joining our last podcast for 2020 to tell us how that went on on the two sides of the pond. 
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      <content:encoded><![CDATA[<p>In this episode, you'll learn more about:<br /> </p><ul><li>how Internal Comms handled the pandemic</li><li>the Diversity and Inclusion movement</li><li>How Internal Comms managed to keep employees engaged while working remotely</li><li>What are Internal Comms leaving in 2020 and taking to 2021</li></ul>
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      <itunes:summary>2020’s almost over. (Phew!) This was the year of the wind of (organizational) change: Internal Comms – “the slightly unsexy, younger brother of marketing” grew up to be the wise sage on top of the mountain, whose advice was needed by everyone. Black Lives Matter influenced another movement – one of Diversity and Inclusion, and while the global pandemic was happening, people were trying to figure out if their house was a home or an office.

To reflect on those and many more events from 2020, we’re tuning in with Lindsay Kohler and Russell Norton – a dynamic duo from scarlettabbott. Russell spots trends at the workplace, while Lindsay gets to the bottom of it. It’s time to wrap up this crazy year!

You can watch or listen to the podcast, or scroll down to read the full transcript. </itunes:summary>
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To reflect on those and many more events from 2020, we’re tuning in with Lindsay Kohler and Russell Norton – a dynamic duo from scarlettabbott. Russell spots trends at the workplace, while Lindsay gets to the bottom of it. It’s time to wrap up this crazy year!

You can watch or listen to the podcast, or scroll down to read the full transcript. </itunes:subtitle>
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      <itunes:summary>Some are born leaders, and some need to be trained. We’re joined by the Doctor House of Internal Comms – though in real life we call him Jason Anthoine, the managing founder of Audacity, an American Internal Comms consultancy that’s changing the way companies look at IC in the United States. Today he’s here to share his experience in another area he’s familiar with –  the role of leadership in companies through Internal Comms’ perspective. How to coach leaders and help them communicate better, and how we can finally get them on our side.</itunes:summary>
      <itunes:subtitle>Some are born leaders, and some need to be trained. We’re joined by the Doctor House of Internal Comms – though in real life we call him Jason Anthoine, the managing founder of Audacity, an American Internal Comms consultancy that’s changing the way companies look at IC in the United States. Today he’s here to share his experience in another area he’s familiar with –  the role of leadership in companies through Internal Comms’ perspective. How to coach leaders and help them communicate better, and how we can finally get them on our side.</itunes:subtitle>
      <itunes:keywords>business, happy, internal comms, engagement, human resources, communications, leadership, leader, internal communications, people, employee engagement, hr, intranet</itunes:keywords>
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      <title>Embracing upcoming Internal Communications technology</title>
      <description><![CDATA[<p>In this episode, you'll learn about:</p><ul><li>the importance of IC technology tools</li><li>how that can benefit your organization</li><li>the organic adoption of IC technology</li></ul>
]]></description>
      <pubDate>Thu, 29 Oct 2020 11:55:11 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>https://www.happeo.com/community</link>
      <content:encoded><![CDATA[<p>In this episode, you'll learn about:</p><ul><li>the importance of IC technology tools</li><li>how that can benefit your organization</li><li>the organic adoption of IC technology</li></ul>
]]></content:encoded>
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      <itunes:title>Embracing upcoming Internal Communications technology</itunes:title>
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      <itunes:duration>00:35:27</itunes:duration>
      <itunes:summary>The future is unknown, and we better be prepared for what it brings, when it brings it. Internal Communications consultant Gary Ross joins us all the way from Chicago to talk about the future of Internal Comms technology and its impact on an organization. </itunes:summary>
      <itunes:subtitle>The future is unknown, and we better be prepared for what it brings, when it brings it. Internal Communications consultant Gary Ross joins us all the way from Chicago to talk about the future of Internal Comms technology and its impact on an organization. </itunes:subtitle>
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      <title>Aligning employees with shared mental models</title>
      <description><![CDATA[<p>In this episode, you'll learn all about:</p><ul><li>What Employee Alignment is </li><li>How to be a facilitator of alignment conversations</li><li>Strategy and an organizational enablement to make solutions attractive </li><li>Why it's the future of Internal Comms as we know it</li></ul>
]]></description>
      <pubDate>Thu, 15 Oct 2020 10:34:21 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>https://www.happeo.com/community</link>
      <content:encoded><![CDATA[<p>In this episode, you'll learn all about:</p><ul><li>What Employee Alignment is </li><li>How to be a facilitator of alignment conversations</li><li>Strategy and an organizational enablement to make solutions attractive </li><li>Why it's the future of Internal Comms as we know it</li></ul>
]]></content:encoded>
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      <itunes:title>Aligning employees with shared mental models</itunes:title>
      <itunes:author>Happeo</itunes:author>
      <itunes:duration>00:40:50</itunes:duration>
      <itunes:summary>
Imagine: flying saucers above your head, robot dogs wreaking havoc, colorful pills instead of meals...the future is near. Things are changing, more so now than ever before. The real challenge comes in the form of adaptability. Getting your organization to be aligned towards one common goal, ready to affront change with empathy and tolerance. 
Lindsay Uittenbogaard, director at Mirror Mirror, takes us through the process of shared mental models and how to address misalignment.
</itunes:summary>
      <itunes:subtitle>
Imagine: flying saucers above your head, robot dogs wreaking havoc, colorful pills instead of meals...the future is near. Things are changing, more so now than ever before. The real challenge comes in the form of adaptability. Getting your organization to be aligned towards one common goal, ready to affront change with empathy and tolerance. 
Lindsay Uittenbogaard, director at Mirror Mirror, takes us through the process of shared mental models and how to address misalignment.
</itunes:subtitle>
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      <title>How to empower diversity and inclusion through Internal Comms</title>
      <description><![CDATA[<p>This episode will teach you: </p><ul><li>Managing diverse talent</li><li>Worldwide support of diverse communities in the workplace</li><li>Driving organizational change</li><li>Teaching sensitivity for diverse communities</li></ul>
]]></description>
      <pubDate>Thu, 1 Oct 2020 10:52:05 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>https://www.happeo.com/community</link>
      <content:encoded><![CDATA[<p>This episode will teach you: </p><ul><li>Managing diverse talent</li><li>Worldwide support of diverse communities in the workplace</li><li>Driving organizational change</li><li>Teaching sensitivity for diverse communities</li></ul>
]]></content:encoded>
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      <itunes:title>How to empower diversity and inclusion through Internal Comms</itunes:title>
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      <itunes:duration>00:35:01</itunes:duration>
      <itunes:summary>Managing diverse talents, driving organizational change, supporting and including communities worldwide and in the workplace - SAP SuccessFactors’ head of Global Field Communications Tyrone Webb Jr. is here today to tell us all about it! </itunes:summary>
      <itunes:subtitle>Managing diverse talents, driving organizational change, supporting and including communities worldwide and in the workplace - SAP SuccessFactors’ head of Global Field Communications Tyrone Webb Jr. is here today to tell us all about it! </itunes:subtitle>
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      <title>The future of fearless communications</title>
      <description><![CDATA[<p>In this episode, you'll learn all about:</p><ul><li>The  key qualities for fearless communications and fearless communicators</li><li>How Internal Comms will move forward after this year's pandemic </li><li>Examples of companies that have fostered a sense of togetherness during these challenging times</li><li>The  3 forces pushing employee communications to the back corner</li></ul>
]]></description>
      <pubDate>Thu, 17 Sep 2020 11:09:14 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>https://www.happeo.com/community</link>
      <content:encoded><![CDATA[<p>In this episode, you'll learn all about:</p><ul><li>The  key qualities for fearless communications and fearless communicators</li><li>How Internal Comms will move forward after this year's pandemic </li><li>Examples of companies that have fostered a sense of togetherness during these challenging times</li><li>The  3 forces pushing employee communications to the back corner</li></ul>
]]></content:encoded>
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      <itunes:title>The future of fearless communications</itunes:title>
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      <itunes:duration>00:35:08</itunes:duration>
      <itunes:summary>Here’s a riddle for you, what do the Canadian Post, Batman, Andrew Brown &amp; Elizabeth Williams have in common?

The answer: They’re all fearless communicators. 

Our guests this week, Andrew Brown &amp; Elizabeth Williams, are the co-founders of the Academy of Business Communications, and have come armed with secrets to meaningful and authentic communications, and how to achieve fearlessness.</itunes:summary>
      <itunes:subtitle>Here’s a riddle for you, what do the Canadian Post, Batman, Andrew Brown &amp; Elizabeth Williams have in common?

The answer: They’re all fearless communicators. 

Our guests this week, Andrew Brown &amp; Elizabeth Williams, are the co-founders of the Academy of Business Communications, and have come armed with secrets to meaningful and authentic communications, and how to achieve fearlessness.</itunes:subtitle>
      <itunes:keywords>academy of business communications, internal comms, internal communication, internal communications, fearless communications, alignment</itunes:keywords>
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      <title>Employee ambassadors and how to find them</title>
      <description><![CDATA[<p>In this episode, you'll learn all about:</p><ul><li>the right and the wrong way to start an ambassadorship program </li><li>Who would make a good employee ambassador, and why </li><li>How you can prove the value in an ambassadorship program </li><li>Why it's the future of Internal Comms as we know it</li></ul>
]]></description>
      <pubDate>Thu, 10 Sep 2020 15:30:34 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>https://www.happeo.com/community</link>
      <content:encoded><![CDATA[<p>In this episode, you'll learn all about:</p><ul><li>the right and the wrong way to start an ambassadorship program </li><li>Who would make a good employee ambassador, and why </li><li>How you can prove the value in an ambassadorship program </li><li>Why it's the future of Internal Comms as we know it</li></ul>
]]></content:encoded>
      <enclosure length="35848683" type="audio/mpeg" url="https://cdn.simplecast.com/audio/5d2194/5d21942c-6503-4c0e-ba8e-7ded9679df3f/fdbcce1a-e91d-47d7-8671-f59b2fb1eb0e/the-internal-communications-podcast-episode-12_tc.mp3?aid=rss_feed&amp;feed=CFnlR13H"/>
      <itunes:title>Employee ambassadors and how to find them</itunes:title>
      <itunes:author>Happeo</itunes:author>
      <itunes:duration>00:37:21</itunes:duration>
      <itunes:summary>“Happy employees are around 20% more productive.” That’s all well and good…but what’s the recipe for a happy worker? That ping-pong table and those free beers might look cool, but won’t give you any insight on what’s really going on.

In this week’s podcast, we are joined by Imogen Hitchcock, all around Internal Communications expert, who knows just what ingredient is indispensable. </itunes:summary>
      <itunes:subtitle>“Happy employees are around 20% more productive.” That’s all well and good…but what’s the recipe for a happy worker? That ping-pong table and those free beers might look cool, but won’t give you any insight on what’s really going on.

In this week’s podcast, we are joined by Imogen Hitchcock, all around Internal Communications expert, who knows just what ingredient is indispensable. </itunes:subtitle>
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      <title>Measuring Internal Comms at fast-growing companies</title>
      <description><![CDATA[<p>This episode will teach you: </p><ul><li>Tips on stakeholder management in remote times – especially useful when you're new to your role.</li><li>How to deal with Slack as an Internal Communicator, and where it fits into your channel mix .</li><li>How to accurately measure your Internal Comms results vs. employee turnover.</li></ul>
]]></description>
      <pubDate>Thu, 27 Aug 2020 09:52:52 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>https://www.happeo.com/community</link>
      <content:encoded><![CDATA[<p>This episode will teach you: </p><ul><li>Tips on stakeholder management in remote times – especially useful when you're new to your role.</li><li>How to deal with Slack as an Internal Communicator, and where it fits into your channel mix .</li><li>How to accurately measure your Internal Comms results vs. employee turnover.</li></ul>
]]></content:encoded>
      <enclosure length="41599383" type="audio/mpeg" url="https://cdn.simplecast.com/audio/5d2194/5d21942c-6503-4c0e-ba8e-7ded9679df3f/751beea0-c670-4fe4-9b79-06e1303aac23/podcast-16-mixdown_tc.mp3?aid=rss_feed&amp;feed=CFnlR13H"/>
      <itunes:title>Measuring Internal Comms at fast-growing companies</itunes:title>
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      <itunes:duration>00:43:20</itunes:duration>
      <itunes:summary>How do you organize a remote get-together when you don’t know any stakeholders? Where does Slack fit into the Internal Comms channel mix? And how do you actually measure the business effects of Internal Comms? We&apos;re continuing our binge-learning efforts by taking inspiration from fast-growing companies, and this episode is a special one. Miriam Boulia, TransferWise’s Internal Communications Manager tackled all three questions with smarts and whit – and her insights lead to an episode that is a must-listen for any Internal Communicator out there. 
</itunes:summary>
      <itunes:subtitle>How do you organize a remote get-together when you don’t know any stakeholders? Where does Slack fit into the Internal Comms channel mix? And how do you actually measure the business effects of Internal Comms? We&apos;re continuing our binge-learning efforts by taking inspiration from fast-growing companies, and this episode is a special one. Miriam Boulia, TransferWise’s Internal Communications Manager tackled all three questions with smarts and whit – and her insights lead to an episode that is a must-listen for any Internal Communicator out there. 
</itunes:subtitle>
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      <title>Internal Comms in a gaming startup</title>
      <description><![CDATA[<p>Emily talks us through her innovative approach to Internal Comms, and discusses:</p><ul><li>Using behavioral nudges, a behavioral-science approach, to facilitate change</li><li>The differences in Internal Comms at a huge company compared to a startup </li><li>What it's like to work with people who are incredibly passionate about gaming</li><li>How sitting in the Strategy and Operations department sets Emily up for success</li></ul>
]]></description>
      <pubDate>Thu, 13 Aug 2020 09:14:37 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>https://www.happeo.com/community</link>
      <content:encoded><![CDATA[<p>Emily talks us through her innovative approach to Internal Comms, and discusses:</p><ul><li>Using behavioral nudges, a behavioral-science approach, to facilitate change</li><li>The differences in Internal Comms at a huge company compared to a startup </li><li>What it's like to work with people who are incredibly passionate about gaming</li><li>How sitting in the Strategy and Operations department sets Emily up for success</li></ul>
]]></content:encoded>
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      <itunes:title>Internal Comms in a gaming startup</itunes:title>
      <itunes:author>Happeo</itunes:author>
      <itunes:duration>00:36:21</itunes:duration>
      <itunes:summary>What&apos;s it like to move from a massive global corporation to a small-and-fast startup? Especially one that&apos;s in the gaming industry? That&apos;s the question we asked Emily Scammell, the Director of Internal Communications at Improbable – a multiplayer-gaming technology startup. There&apos;s so much to learn from working in a fast-paced environment, so if you wanted to make your Internal Comms more lean and appeal to a tech crowd, this episode is for you. </itunes:summary>
      <itunes:subtitle>What&apos;s it like to move from a massive global corporation to a small-and-fast startup? Especially one that&apos;s in the gaming industry? That&apos;s the question we asked Emily Scammell, the Director of Internal Communications at Improbable – a multiplayer-gaming technology startup. There&apos;s so much to learn from working in a fast-paced environment, so if you wanted to make your Internal Comms more lean and appeal to a tech crowd, this episode is for you. </itunes:subtitle>
      <itunes:keywords>startup, internal communications, behavioral science, employee engagement, gaming industry</itunes:keywords>
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      <title>Internal Comms as Diversity &amp; Inclusion leaders</title>
      <description><![CDATA[<ul><li>Learn how to start implementing a D&I movement from the top</li><li>But activate it from the bottom-up</li><li>Understand who can help, how and where</li><li>And why Internal Comms is ideally positioned to take up a leadership role in this</li></ul>
]]></description>
      <pubDate>Tue, 7 Jul 2020 15:37:23 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>https://www.happeo.com/community</link>
      <content:encoded><![CDATA[<ul><li>Learn how to start implementing a D&I movement from the top</li><li>But activate it from the bottom-up</li><li>Understand who can help, how and where</li><li>And why Internal Comms is ideally positioned to take up a leadership role in this</li></ul>
]]></content:encoded>
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      <itunes:title>Internal Comms as Diversity &amp; Inclusion leaders</itunes:title>
      <itunes:author>Happeo</itunes:author>
      <itunes:duration>00:42:57</itunes:duration>
      <itunes:summary>In this episode, we are joined by Vessy Tasheva, founder of Vessy.com, a culture and D&amp;I consultancy operating from Dublin. Vessy was named one of the most influential D&amp;I Leaders worldwide by Hive Learning in 2019, and carries with her personal and professional experience which offers individuals and organizations alike an essential reality check. Join us for an enlightening dialogue about what the future holds for the organizations eager to improve, and join a global movement to help bring change.</itunes:summary>
      <itunes:subtitle>In this episode, we are joined by Vessy Tasheva, founder of Vessy.com, a culture and D&amp;I consultancy operating from Dublin. Vessy was named one of the most influential D&amp;I Leaders worldwide by Hive Learning in 2019, and carries with her personal and professional experience which offers individuals and organizations alike an essential reality check. Join us for an enlightening dialogue about what the future holds for the organizations eager to improve, and join a global movement to help bring change.</itunes:subtitle>
      <itunes:keywords>internal comms, d&amp;i, diversity, internal communications, internal culture, employee engagement, diversity and inclusion, inclusion</itunes:keywords>
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      <title>Create your own internal podcast</title>
      <description><![CDATA[<p>In this podcast you'll learn: <br /><br />- The resources you need to create an internal podcast</p><p>- Choosing a guest-driven or host-driven approach</p><p>- Building a business case internally</p><p>- Creating consistency</p>
]]></description>
      <pubDate>Fri, 26 Jun 2020 13:09:07 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>https://www.happeo.com/community</link>
      <content:encoded><![CDATA[<p>In this podcast you'll learn: <br /><br />- The resources you need to create an internal podcast</p><p>- Choosing a guest-driven or host-driven approach</p><p>- Building a business case internally</p><p>- Creating consistency</p>
]]></content:encoded>
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      <itunes:title>Create your own internal podcast</itunes:title>
      <itunes:author>Happeo</itunes:author>
      <itunes:duration>00:34:55</itunes:duration>
      <itunes:summary>On this episode, Molly Beck, CEO of Messy.fm, talks is through everything you need to set up your own internal podcast – including technical details, building a business case and creating episodic consistency. </itunes:summary>
      <itunes:subtitle>On this episode, Molly Beck, CEO of Messy.fm, talks is through everything you need to set up your own internal podcast – including technical details, building a business case and creating episodic consistency. </itunes:subtitle>
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      <title>Growing culture by marrying IC &amp; recruitment</title>
      <description><![CDATA[<ul><li>When do businesses feel the need for an Internal Comms role? </li><li>How do we play into that? </li><li>How can IC help other departments achieve their goals?</li><li>How can IC work with recruitment to find a better culture fit? </li></ul><p> </p>
]]></description>
      <pubDate>Fri, 29 May 2020 07:34:20 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>https://www.happeo.com/community</link>
      <content:encoded><![CDATA[<ul><li>When do businesses feel the need for an Internal Comms role? </li><li>How do we play into that? </li><li>How can IC help other departments achieve their goals?</li><li>How can IC work with recruitment to find a better culture fit? </li></ul><p> </p>
]]></content:encoded>
      <enclosure length="43321216" type="audio/mpeg" url="https://cdn.simplecast.com/audio/5d2194/5d21942c-6503-4c0e-ba8e-7ded9679df3f/5d2bc8bc-d4de-43d0-bc83-bac0e56efa2a/the-internal-communications-podcast-episode-9_tc.mp3?aid=rss_feed&amp;feed=CFnlR13H"/>
      <itunes:title>Growing culture by marrying IC &amp; recruitment</itunes:title>
      <itunes:author>Happeo</itunes:author>
      <itunes:duration>00:45:02</itunes:duration>
      <itunes:summary>&quot;Cultural fit, to me, isn’t just cookie-cutter. ‘They think like us, talk like us, have the same background as us, ok, they’re the right fit’. It doesn’t work like that. Sometimes cultural fit is additive, or complimentary. If you’re trying to adjust your culture in some way, does this new person then take you where you want to go as an organization? That’s why I find culture really interesting. That’s where Internal Communications comes in. When your internal story is strong, finding the right cultural fit becomes easier for everyone.” Hear more from our guest, Channa Green – VP of Corporate Communications &amp; Strategic Marketing at True, a global talent sourcing company.
</itunes:summary>
      <itunes:subtitle>&quot;Cultural fit, to me, isn’t just cookie-cutter. ‘They think like us, talk like us, have the same background as us, ok, they’re the right fit’. It doesn’t work like that. Sometimes cultural fit is additive, or complimentary. If you’re trying to adjust your culture in some way, does this new person then take you where you want to go as an organization? That’s why I find culture really interesting. That’s where Internal Communications comes in. When your internal story is strong, finding the right cultural fit becomes easier for everyone.” Hear more from our guest, Channa Green – VP of Corporate Communications &amp; Strategic Marketing at True, a global talent sourcing company.
</itunes:subtitle>
      <itunes:keywords>recruitment, internal communications, employee engagement, career advice</itunes:keywords>
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      <title>Internal Comms at Apple</title>
      <description><![CDATA[<p>In this podcast, you'll learn:</p><ul><li>What Internal Comms is like at Apple</li><li>How to create synergy between the employee experience and the customer experience</li><li>How to use that to bring Comms closer to the business</li><li>How to apply creativity in your Internal Communications methods</li></ul>
]]></description>
      <pubDate>Thu, 23 Apr 2020 13:56:24 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>https://www.happeo.com/community</link>
      <content:encoded><![CDATA[<p>In this podcast, you'll learn:</p><ul><li>What Internal Comms is like at Apple</li><li>How to create synergy between the employee experience and the customer experience</li><li>How to use that to bring Comms closer to the business</li><li>How to apply creativity in your Internal Communications methods</li></ul>
]]></content:encoded>
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      <itunes:title>Internal Comms at Apple</itunes:title>
      <itunes:author>Happeo</itunes:author>
      <itunes:duration>00:41:55</itunes:duration>
      <itunes:summary>Meet Janet Hitchen – one of the newest additions to the field of Internal Communications consultants. Janet’s career is impressive – from a start in banking, working in Employee Engagement, to a rise-through-the-ranks of Apple Retail EMEIA, to the founding of her own Internal Comms consultancy, Janco. She was probably the first person to use iPads in her Internal Comms strategy, and one of the most creative Internal Communicators I’ve ever met. In this podcast episode, Janet talks us through her career journey, what it’s like to do Internal Comms at Apple, what she’s learned and importantly: her own unique vision on Internal Comms.</itunes:summary>
      <itunes:subtitle>Meet Janet Hitchen – one of the newest additions to the field of Internal Communications consultants. Janet’s career is impressive – from a start in banking, working in Employee Engagement, to a rise-through-the-ranks of Apple Retail EMEIA, to the founding of her own Internal Comms consultancy, Janco. She was probably the first person to use iPads in her Internal Comms strategy, and one of the most creative Internal Communicators I’ve ever met. In this podcast episode, Janet talks us through her career journey, what it’s like to do Internal Comms at Apple, what she’s learned and importantly: her own unique vision on Internal Comms.</itunes:subtitle>
      <itunes:keywords>employee experience, customer experience, apple, creative communications, internal communications, employee engagement</itunes:keywords>
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      <title>COVID-19 and internal crisis comms</title>
      <description><![CDATA[<p>Find out: </p><ul><li>What your role is in the crazy stream and spread of information around COVID-19</li><li>How to deal with said crazy stream of information</li><li>What to communicate, and what not to</li><li>How to seize the opportunity, without being seen as opportunistic</li></ul>
]]></description>
      <pubDate>Thu, 2 Apr 2020 11:31:47 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>https://www.happeo.com/community</link>
      <content:encoded><![CDATA[<p>Find out: </p><ul><li>What your role is in the crazy stream and spread of information around COVID-19</li><li>How to deal with said crazy stream of information</li><li>What to communicate, and what not to</li><li>How to seize the opportunity, without being seen as opportunistic</li></ul>
]]></content:encoded>
      <enclosure length="41457415" type="audio/mpeg" url="https://cdn.simplecast.com/audio/5d2194/5d21942c-6503-4c0e-ba8e-7ded9679df3f/0a64ed7c-e573-4541-96f6-23bcd79ea247/the-internal-communications-podcast-episode-8_tc.mp3?aid=rss_feed&amp;feed=CFnlR13H"/>
      <itunes:title>COVID-19 and internal crisis comms</itunes:title>
      <itunes:author>Happeo</itunes:author>
      <itunes:duration>00:43:07</itunes:duration>
      <itunes:summary>Every Internal Communicator out there is swamped with Corona-comms right now. Where normally we would put our best efforts into employee engagement, creating business alignment and making leadership visible, we’ve now had to throw that script out the window. Crisis communications is taking the front-row seat to our daily activities – and with good reason. Our roles may have never been more important than they are today. And we could all use a little help. And help is here. Meet Evan Nierman, CEO and founder of Red Banyan, two-time Ted Talker and “the guy” that popular news outlets call when they need expert commentary on public affairs situations. He has actionable advice for every Internal Communicator dealing with the COVID-19 situation.
</itunes:summary>
      <itunes:subtitle>Every Internal Communicator out there is swamped with Corona-comms right now. Where normally we would put our best efforts into employee engagement, creating business alignment and making leadership visible, we’ve now had to throw that script out the window. Crisis communications is taking the front-row seat to our daily activities – and with good reason. Our roles may have never been more important than they are today. And we could all use a little help. And help is here. Meet Evan Nierman, CEO and founder of Red Banyan, two-time Ted Talker and “the guy” that popular news outlets call when they need expert commentary on public affairs situations. He has actionable advice for every Internal Communicator dealing with the COVID-19 situation.
</itunes:subtitle>
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      <title>Change Management without the bull(!#%</title>
      <description><![CDATA[<p>How do you deal with high-level leadership changes? How do you bring creativity into change management? How do you raise your brand profile by targeting your strongest ambassadors - your employees - first? This and more in the sixth episode of The Internal Communications Podcast. </p>
]]></description>
      <pubDate>Thu, 27 Feb 2020 11:16:06 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>www.happeo.com</link>
      <content:encoded><![CDATA[<p>How do you deal with high-level leadership changes? How do you bring creativity into change management? How do you raise your brand profile by targeting your strongest ambassadors - your employees - first? This and more in the sixth episode of The Internal Communications Podcast. </p>
]]></content:encoded>
      <enclosure length="31403407" type="audio/mpeg" url="https://cdn.simplecast.com/audio/5d2194/5d21942c-6503-4c0e-ba8e-7ded9679df3f/63527220-b603-4712-8836-1ccf1afe9d0f/the-internal-communications-podcast-episode-6_tc.mp3?aid=rss_feed&amp;feed=CFnlR13H"/>
      <itunes:title>Change Management without the bull(!#%</itunes:title>
      <itunes:author>Happeo</itunes:author>
      <itunes:duration>00:32:43</itunes:duration>
      <itunes:summary>What happens to your culture when your CEO leaves? We asked Rum Ekhtiar, founder of Rum &amp; Co – a NYC-based branding agency that&apos;s on a mission to make brands exciting again. Rum has extensive experience throughout his campaign and talks us through his campaign at a post-recession Citi bank. He reinvigorated a sense of trust and pride in the brand – through its employees. </itunes:summary>
      <itunes:subtitle>What happens to your culture when your CEO leaves? We asked Rum Ekhtiar, founder of Rum &amp; Co – a NYC-based branding agency that&apos;s on a mission to make brands exciting again. Rum has extensive experience throughout his campaign and talks us through his campaign at a post-recession Citi bank. He reinvigorated a sense of trust and pride in the brand – through its employees. </itunes:subtitle>
      <itunes:keywords>branding, creative communications, internal communications, change management, employee engagement, leadership changes</itunes:keywords>
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      <title>From newsletters to A.I</title>
      <description><![CDATA[<p><code>Where did Internal Comms come from? Where will it go? What inspires people to do it and what can future generations learn from that? This and more in the fifth episode of The Internal Communications Podcast</code></p>
<p><strong>Liked this?</strong></p>
<p>See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at <a href="https://www.happeo.com/community">happeo.com/community</a></p>
]]></description>
      <pubDate>Fri, 16 Aug 2019 13:10:50 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>https://www.happeo.com/community</link>
      <content:encoded><![CDATA[<p><code>Where did Internal Comms come from? Where will it go? What inspires people to do it and what can future generations learn from that? This and more in the fifth episode of The Internal Communications Podcast</code></p>
<p><strong>Liked this?</strong></p>
<p>See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at <a href="https://www.happeo.com/community">happeo.com/community</a></p>
]]></content:encoded>
      <enclosure length="33610665" type="audio/mpeg" url="https://cdn.simplecast.com/audio/5d2194/5d21942c-6503-4c0e-ba8e-7ded9679df3f/67a461c6-548f-4a94-88d9-1578611f9e28/the_internal_communications_podcast_episode_5_tc.mp3?aid=rss_feed&amp;feed=CFnlR13H"/>
      <itunes:title>From newsletters to A.I</itunes:title>
      <itunes:author>Happeo</itunes:author>
      <itunes:duration>00:34:56</itunes:duration>
      <itunes:summary>Jason Anthoine isn’t “most of us”. He may not have labeled it explicitly, but he definitely feels it was his destiny to become an Internal Communicator. Jason tells us how his parents - particularly his father - inspired him to become an Internal Comms professional. He tells us all about courage his number one most important attribute for success, and how he’s seen IC move from paper newsletters to A.I. The role of IC is changing and Jason has a clear view of the horizon. One we can all learn from.</itunes:summary>
      <itunes:subtitle>Jason Anthoine isn’t “most of us”. He may not have labeled it explicitly, but he definitely feels it was his destiny to become an Internal Communicator. Jason tells us how his parents - particularly his father - inspired him to become an Internal Comms professional. He tells us all about courage his number one most important attribute for success, and how he’s seen IC move from paper newsletters to A.I. The role of IC is changing and Jason has a clear view of the horizon. One we can all learn from.</itunes:subtitle>
      <itunes:keywords>artificial intelligence, internal communications, inspiration, employee engagement, career advice</itunes:keywords>
      <itunes:explicit>false</itunes:explicit>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:episode>5</itunes:episode>
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      <title>Proving Internal Comms’ value</title>
      <description><![CDATA[<p><code>How can Internal Comms start measuring what really happens? What kind of methods and metrics will really start to prove our worth? Is there a correlation between Employee Engagement and productivity? Armed with new research results, Mike Klein is back to tackle these questions and more in the fourth Internal Communications Podcast. </code></p>
<p><strong>Liked this?</strong></p>
<p>See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at <a href="https://www.happeo.com/community">happeo.com/community</a></p>
]]></description>
      <pubDate>Thu, 4 Apr 2019 08:21:27 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>www.happeo.com/community</link>
      <content:encoded><![CDATA[<p><code>How can Internal Comms start measuring what really happens? What kind of methods and metrics will really start to prove our worth? Is there a correlation between Employee Engagement and productivity? Armed with new research results, Mike Klein is back to tackle these questions and more in the fourth Internal Communications Podcast. </code></p>
<p><strong>Liked this?</strong></p>
<p>See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at <a href="https://www.happeo.com/community">happeo.com/community</a></p>
]]></content:encoded>
      <enclosure length="32553904" type="audio/mpeg" url="https://cdn.simplecast.com/audio/5d2194/5d21942c-6503-4c0e-ba8e-7ded9679df3f/bde6ce55-5052-4c62-b8ee-78bb46c7c753/The_Internal_Communications_Podcast_Episode_4_tc.mp3?aid=rss_feed&amp;feed=CFnlR13H"/>
      <itunes:title>Proving Internal Comms’ value</itunes:title>
      <itunes:author>Happeo</itunes:author>
      <itunes:duration>00:33:53</itunes:duration>
      <itunes:summary>Mike Klein&apos;s third research report brought a framework for Internal Comms measurement. For the first time, Internal Comms has a way to prove their worth. Find out how. </itunes:summary>
      <itunes:subtitle>Mike Klein&apos;s third research report brought a framework for Internal Comms measurement. For the first time, Internal Comms has a way to prove their worth. Find out how. </itunes:subtitle>
      <itunes:keywords>happeo, business, happy, internal comms, engagement, human resources, communications, return on investment, internal communications, people, employee engagement, hr, intranet, roi</itunes:keywords>
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      <itunes:episode>4</itunes:episode>
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      <title>3: Country politics in internal comms</title>
      <description><![CDATA[<p><code>Unprecedented change is coming to not just the UK, but the world. No one has made the definitive guide on dealing with Brexit – there is no template. But amidst all that uncertainty, there is best practice for companies to follow when it comes to communication. Sanjoy Mukherjee-Richardson, Former Brexit Communications Lead at global insurer Hiscox shows us the ropes – and the light at the end of the tunnel when politics creates business concerns.</code></p>
<p><strong>Liked this?</strong></p>
<p>See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at <a href="https://www.happeo.com/community">happeo.com/community</a></p>
]]></description>
      <pubDate>Thu, 7 Mar 2019 11:43:39 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>https://www.happeo.com/community</link>
      <content:encoded><![CDATA[<p><code>Unprecedented change is coming to not just the UK, but the world. No one has made the definitive guide on dealing with Brexit – there is no template. But amidst all that uncertainty, there is best practice for companies to follow when it comes to communication. Sanjoy Mukherjee-Richardson, Former Brexit Communications Lead at global insurer Hiscox shows us the ropes – and the light at the end of the tunnel when politics creates business concerns.</code></p>
<p><strong>Liked this?</strong></p>
<p>See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at <a href="https://www.happeo.com/community">happeo.com/community</a></p>
]]></content:encoded>
      <enclosure length="35234657" type="audio/mpeg" url="https://cdn.simplecast.com/audio/5d2194/5d21942c-6503-4c0e-ba8e-7ded9679df3f/2c8d3a67-a5f1-423e-afa4-7fe9b5287f65/Podcast_3_mixdown_tc.mp3?aid=rss_feed&amp;feed=CFnlR13H"/>
      <itunes:title>3: Country politics in internal comms</itunes:title>
      <itunes:author>Happeo</itunes:author>
      <itunes:duration>00:36:41</itunes:duration>
      <itunes:summary>Former Brexit Communications Lead tells us how he successfully managed  communications throughout the ups and downs of Brexit within a global business. While also giving useful advice for other political influences in business.
</itunes:summary>
      <itunes:subtitle>Former Brexit Communications Lead tells us how he successfully managed  communications throughout the ups and downs of Brexit within a global business. While also giving useful advice for other political influences in business.
</itunes:subtitle>
      <itunes:keywords>business, management, internal comms, engagement, human resources, communications, startup, saas, internal communications, brexit, change management, people, employee engagement, hr, intranet</itunes:keywords>
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      <title>2: Content alone won&apos;t cut it</title>
      <description><![CDATA[<p>The second episode of The Internal Communications Podcast features UX expert, Dan Williams. We’re going to look at what Internal Comms can learn from User Experience Design, how technology can help us make our messaging more efficient, and find out why content alone, simply won't cut it.</p>
<p><strong>Liked this?</strong></p>
<p>Join our webinar about scaling Internal Comms with Mike Klein, and Natalie Allen - Head of Employee Engagement at ZPG (Zoopla, uSwitch) on the 20th February. <a href="https://www.happeo.com/internal-communications-webinar?utm_source=podcast">Sign up at happeo.com</a></p>
<p>You can also join our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at <a href="https://www.happeo.com/community">happeo.com/community</a></p>
]]></description>
      <pubDate>Tue, 12 Feb 2019 10:12:00 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>https://www.happeo.com/community</link>
      <content:encoded><![CDATA[<p>The second episode of The Internal Communications Podcast features UX expert, Dan Williams. We’re going to look at what Internal Comms can learn from User Experience Design, how technology can help us make our messaging more efficient, and find out why content alone, simply won't cut it.</p>
<p><strong>Liked this?</strong></p>
<p>Join our webinar about scaling Internal Comms with Mike Klein, and Natalie Allen - Head of Employee Engagement at ZPG (Zoopla, uSwitch) on the 20th February. <a href="https://www.happeo.com/internal-communications-webinar?utm_source=podcast">Sign up at happeo.com</a></p>
<p>You can also join our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at <a href="https://www.happeo.com/community">happeo.com/community</a></p>
]]></content:encoded>
      <enclosure length="31444164" type="audio/mpeg" url="https://cdn.simplecast.com/audio/5d2194/5d21942c-6503-4c0e-ba8e-7ded9679df3f/1aa1d126-4677-4f59-99b8-481e799e7dd6/5edbdeb9_tc.mp3?aid=rss_feed&amp;feed=CFnlR13H"/>
      <itunes:title>2: Content alone won&apos;t cut it</itunes:title>
      <itunes:author>Happeo</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/5d2194/5d21942c-6503-4c0e-ba8e-7ded9679df3f/1aa1d126-4677-4f59-99b8-481e799e7dd6/3000x3000/1549966977-artwork.jpg?aid=rss_feed"/>
      <itunes:duration>00:32:29</itunes:duration>
      <itunes:summary>The second episode of The Internal Communications Podcast features UX expert, Dan Williams. We’re going to look at what Internal Comms can learn from User Experience Design, how technology can help us make our messaging more efficient, and find out why content alone, simply won&apos;t cut it. 
</itunes:summary>
      <itunes:subtitle>The second episode of The Internal Communications Podcast features UX expert, Dan Williams. We’re going to look at what Internal Comms can learn from User Experience Design, how technology can help us make our messaging more efficient, and find out why content alone, simply won&apos;t cut it. 
</itunes:subtitle>
      <itunes:keywords>happeo, business, happy, internal comms, engagement, human resources, communications, ux, internal communications, people, employee engagement, hr, intranet, design</itunes:keywords>
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      <title>1: Mike Klein&apos;s new research series</title>
      <description><![CDATA[<p>Our first episode features Internal Communications veteran: Mike Klein. Having been in the industry for over 20 years, Mike certainly has plenty of experience under his belt. He joins us in this episode to discuss his new <a href="https://www.happeo.com/changing-the-internal-communications-game?utm_source=podcast">research</a>, give some insights from his past experience, as well as predictions for the future of the Internal Comms industry. </p>
<p><strong>Liked this?</strong></p>
<p>See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at <a href="https://www.happeo.com/community">happeo.com/community</a></p>
]]></description>
      <pubDate>Wed, 16 Jan 2019 09:00:00 +0000</pubDate>
      <author>marketing@happeo.com (Happeo)</author>
      <link>https://www.happeo.com/community</link>
      <content:encoded><![CDATA[<p>Our first episode features Internal Communications veteran: Mike Klein. Having been in the industry for over 20 years, Mike certainly has plenty of experience under his belt. He joins us in this episode to discuss his new <a href="https://www.happeo.com/changing-the-internal-communications-game?utm_source=podcast">research</a>, give some insights from his past experience, as well as predictions for the future of the Internal Comms industry. </p>
<p><strong>Liked this?</strong></p>
<p>See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at <a href="https://www.happeo.com/community">happeo.com/community</a></p>
]]></content:encoded>
      <enclosure length="29403210" type="audio/mpeg" url="https://cdn.simplecast.com/audio/5d2194/5d21942c-6503-4c0e-ba8e-7ded9679df3f/98ab072e-7b1b-43a0-bffe-0f7e58a9013e/a9b8e724_tc.mp3?aid=rss_feed&amp;feed=CFnlR13H"/>
      <itunes:title>1: Mike Klein&apos;s new research series</itunes:title>
      <itunes:author>Happeo</itunes:author>
      <itunes:image href="https://image.simplecastcdn.com/images/5d2194/5d21942c-6503-4c0e-ba8e-7ded9679df3f/98ab072e-7b1b-43a0-bffe-0f7e58a9013e/3000x3000/1547628594-artwork.jpg?aid=rss_feed"/>
      <itunes:duration>00:30:22</itunes:duration>
      <itunes:summary>Our first episode features Internal Communications veteran: Mike Klein. Having been in the industry for over 20 years, Mike certainly has plenty of experience under his belt. He joins us in this episode to discuss his new [research](https://www.happeo.com/changing-the-internal-communications-game?utm_source=podcast), give some insights from his past experience, as well as predictions for the future of the Internal Comms industry. 

**Liked this?**

See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at [happeo.com/community](https://www.happeo.com/community?utm_source=podcast)

</itunes:summary>
      <itunes:subtitle>Our first episode features Internal Communications veteran: Mike Klein. Having been in the industry for over 20 years, Mike certainly has plenty of experience under his belt. He joins us in this episode to discuss his new [research](https://www.happeo.com/changing-the-internal-communications-game?utm_source=podcast), give some insights from his past experience, as well as predictions for the future of the Internal Comms industry. 

**Liked this?**

See our Internal Communications Community for curated articles, an exclusive social platform, and information about our events at [happeo.com/community](https://www.happeo.com/community?utm_source=podcast)

</itunes:subtitle>
      <itunes:keywords>business, happy, internal comms, engagement, human resources, communications, internal communications, people, employee engagement, hr, intranet</itunes:keywords>
      <itunes:explicit>false</itunes:explicit>
      <itunes:episodeType>full</itunes:episodeType>
      <itunes:episode>1</itunes:episode>
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