First Name Basis - a TribalScale Podcast

The Power Of AI with Saroop Bharwani from SensoAI

info@tribalscale.com (Saroop Bharwani, TribalScale, Sheetal Jaitly) — Tue, 8 Aug 2023 20:52:06 +0000

Welcome to First Name Basis, where we chat with special guests, industry leaders, and TribalScale employees to have an authentic but informal conversation on a variety of relevant tech and innovation topics. On this episode, we are joined by Saroop Bharwani, Founder and CEO of Senso.ai to discuss how AI is becoming more significant in today's business landscape, and why enterprises need a well-defined AI strategy.

Modernizing McCain Foods with Caroline Morissette

Tue, 14 Mar 2023 16:02:39 +0000

TribalScale VP of Product/Design Krys Krycinski, is joined by Caroline Morissette, VP of Digital & Data at McCain Foods. Dive into this episode where we discuss the recent partnership between TribalScale and McCain Foods, where AI plays its part, and adopting Agile Processes.

Always Be Learning

info@tribalscale.com (TribalScale) — Thu, 1 Dec 2022 16:01:14 +0000

TribalScale Marketing Coordinator, Alyssa Berbecaru, is joined by our CEO and founder Sheetal Jaitly - Tune into this week's episode to learn about the Owner/President Management Program at Harvard Business School, Sheetal's approach to learning effectively, and playing to your strengths when working in teams. All this and more on this episode of #FirstNameBasis!

1:05 - Seeking a mentor

3:58 - Finding the Harvard program

5:45 - Stepping back from TribalScale and trusting your employees

6:10 - Rebuilding TribalScale

7:25 - Day to day at Harvard

12:53 - Online learning component at HBS

14:12 - Collaborating and playing to your strengths

16:03 - Implementing Sheetal's learnings at TribalScale

16:52 - Course content

19:00 - Working in teams

20:55 - Building connections

22:35 - Diversity in the program

24:22 - Always being prepared

Women in Tech with Hilton Thompson from Zinnia

info@tribalscale.com (TribalScale) — Thu, 10 Nov 2022 18:32:16 +0000

TribalScale's HR Manager, Nicola Watson, is joined by Hilton Thompson, the Head of Events at Zinnia — Tune in to this week's episode to learn more about the growing presence of women in tech, what Atlanta Tech Village is doing to remedy this and all the details about TribalScale's upcoming Women in Tech event in Atlanta Georgia. All this and more on this episode of #FirstNameBasis!

1:00 - TribalScale's hiring and recruiting process

2:00 - How we found Atlanta Tech Village and the company's background

4:15 - What Atlanta Tech Village is doing for women in tech

7:00 - The growing presence of women in the tech industry

13:50 - TribalScale's upcoming women in tech event

15:55 - The importance of networking

20:00 - The future of Atlanta Tech Village

21:45 - Transitioning to hybrid work after the pandemic

Gender Equity in Web3 with Michelle Abbs from Web3 Equity

info@tribalscale.com (TribalScale) — Thu, 3 Nov 2022 14:51:49 +0000

TribalScale Chief of Staff, Heather Page, is joined by Michelle Abbs, Founder and CEO of Web3 Equity—aimed at providing education & empowerment to achieve gender equity in Web3. Tune in to this week’s episode to learn more about skill building for allies in the community, accessibility challenges that women face, and the Web3 community in Miami. All this and more on this episode of #FirstNameBasis!

0:30—Michelle’s journey & Web3 Equity’s mission.

3:45—What inspired the goal of gender equity in Web3 specifically.

5:45—Feedback from allies in Web3 and what skills they need to work on.

8:30—Accessibility challenges of Web3.

10:05—The potential for Web3 to make space for women.

12:15—How Web3 Equity provides education, empowerment & engagement to deliver on its mission.

15:20—The Tuttle Tribe NFT collection as a tribute to Julia Tuttle, the woman who founded Miami.

17:20—The significance of Miami to Web3 Equity and the Web3 community.

20:20—Community building approaches in Miami.

22:50—The future of Web3 Equity.

NFTs and Web3 Insights with Jenna Pilgrim from Rite Network

info@tribalscale.com (TribalScale) — Thu, 14 Jul 2022 15:00:00 +0000

TribalScale CEO, Sheetal Jaitly, is joined by Jenna Pilgrim, CEO of Rite Network— NFT licensing platform. Tune in to this week’s episode to learn more about Jenna’s journey from blockchain to starting Rite Network, how the Bear Market is inspiring the rise of Web3 and NFTs, and other market insights. All this and more on this episode of #FirstNameBasis!

Jenna’s Journey - 0:45

Blockchain - 3:14

The Start of Jenna’s Career - 5:38

What Rite Network does - 8:48

Web3 Market Downfall Insights - 11:15

Jenna’s insights on emerging concepts from Web3 - 16:40

Access to Web3 for the “average person” - 19:25

Influencers of the NFT Community - 22:46

The Utility of NFTs / VIP experience - 24:12

NFT Loyalty - 26:18

Predictions on Bitcoin - 28:17

Institutional funding trends - 29:36

Sheetal’s predictions on institutional funds - 31:35

How Enterprises should step up - 32:54

Jenna's move to Miami - 34:56

Weather Apps & Digital Strategy with Steven R. Smith from AccuWeather

info@tribalscale.com (TribalScale) — Thu, 7 Jul 2022 15:00:00 +0000

TribalScale VP of Product/Design, Krys Krycinski, is joined by Steven R. Smith, President at AccuWeather—weather forecasting pioneer. Tune in to this week’s episode to learn more about how AccuWeather is infusing technology with weather, their path to building digital experiences, and the impact of climate change. All this and more on this episode of First Name Basis!

Steve’s Role at AccuWeather - 0:44

Insights on AccuWeather’s roots - 2:18

How technology has impacted the company - 5:50

Factors that weigh in on decision making from a product and technology stand point - 10:37

Technology available to create safety - 13:15

Path to building digital experiences - 14:33

Data examples that depend on AccuWeather results - 17:30

Customer examples that depend on AccuWeather data - 18:53

Steve’s predictions for AccuWeather’s big opportunities and innovations for the future - 21:22

Climate change - 27:12

The Chief of Staff Role with Heather Page from TribalScale

info@tribalscale.com (TribalScale) — Thu, 23 Jun 2022 15:00:00 +0000

This week TribalScale CEO, Sheetal Jaitly, is joined by our Chief of Staff, Heather Page. Tune in to learn more about the Chief of Staff role, Heather’s experience working alongside Sheetal and the leadership team, and the challenges she’s overcome. All this and more on this episode of First Name Basis!

Heather’s journey to becoming Chief of Staff at TribalScale—1:10

The need for a Chief of Staff at TribalScale—5:00

Chief of Staff building trust with leadership team—6:35

How the CEO and Chief of Staff work together—8:35

Trusting your Chief of Staff—9:25

Connecting with other employees outside of the leadership team—12:20

Heather’s definition of the Chief of Staff role—15:35

How Heather structures her day—17:25

What personality traits would Heather look for in her replacement—20:00

Challenges Heather faced in the role—22:40

Next steps for Heather—26:45

TribalScale’s framework and values contributing to Heather’s role—28:30

Heather’s advice for founders and anyone interested in the Chief of Staff role—30:45

A CGO'S Perspective on Growth with Jodi Kovitz from Vetster

info@tribalscale.com (TribalScale) — Thu, 9 Jun 2022 04:00:00 +0000

This week TribalScale CEO, Sheetal Jaitly, is continuing the conversation with Jodi Kovitz, Chief Growth Officer at Vetster—the leading veterinary telehealth platform. Tune in to part two of this series to learn more about Vetster as an employee benefit, Jodi’s approach to the CGO position, patience and compartmentalizing with growth efforts. All this and more on this episode of First Name Basis!

Vetster’s vision and what inspired the platform—0:35

Vetster as an inclusive employee benefit—2:44

Vetster’s product roadmap and what they have planned for the future—7:25

Government regulations and pet medication—9:15

Getting to know Jodi better—12:35

Jodi’s approach to the Chief Growth Officer position—15:20

Mistakes people make in growth positions—19:05

Digital Transformation in the Veterinary Space with Jodi Kovitz from Vetster

info@tribalscale.com (TribalScale) — Thu, 2 Jun 2022 19:22:45 +0000

This week TribalScale CEO, Sheetal Jaitly, is joined by Jodi Kovitz, Chief Growth Officer at Vetster—the leading veterinary telehealth platform. Tune in to part one of this series to learn more about building meaningful business relationships, Jodi’s entrepreneurial journey, and the intersectional equity landscape in tech. All this and more on this episode of First Name Basis!

What shaped Jodi’s character - 0:30

Building meaningful business relationships through passion and trust - 5:10

Jodi’s inspiration behind Move the Dial and entrepreneurial journey - 8:43

Intersectional equity landscape in tech - 13:50

The Toronto tech movement and building a powerful ecosystem - 16:33

Empathetic Leadership and Workplace Wellness Culture with Monique Peats from Inward Strong

info@tribalscale.com (TribalScale) — Thu, 19 May 2022 15:30:00 +0000

We’re continuing the conversation for Mental Health Awareness Month with Host Heather Page and Monique Peats, Co-founder and Chief Clinical Director at Inward Strong. Tune in to the second part of this podcast series to learn about the importance of empathy, how to incorporate workplace wellness into company culture, and advice for entrepreneurs. All this and more on this episode of First Name Basis!

Why empathy is one of the most important skills to have as a leader - 0:38

Steps companies can take to build workplace wellness into culture - 3:05

Remote culture - 8:20

Advice for entrepreneurs - 14:40

Navigating Mental Health and Workplace Wellness with Monique Peats from Inward Strong

info@tribalscale.com (TribalScale) — Thu, 12 May 2022 19:11:51 +0000

For Mental Health Awareness Month, Host Heather Page is joined by Monique Peats, Co-founder and Chief Clinical Director at Inward Strong. Tune into this two part series and find out about Monique’s Inward Strong entrepreneurial journey as well as how mental health relates to the COVID pandemic, leadership, and workplace wellness. All this and more on this episode of First Name Basis!

Find out about Monique’s entrepreneurial journey and Inward Strong—0:30

How the COVID pandemic relates to mental health services and awareness—9:10

Leadership’s role in workplace wellness and investing in mental health—12:50

Learn more about the Inward Strong platform—16:25

Women in Tech with Leire Martin, Alice Mao & Bernadine Crisostomo

info@tribalscale.com (TribalScale) — Tue, 8 Mar 2022 17:03:49 +0000

For International Women's Day Leire Martin, Alice Mao & Bernadine Crisostomo from TribalScale's engineering team discuss their experiences navigating the world of tech as women. Find out how they help team members succeed, manage work-life balance and overcome imposter syndrome. All this and more on this episode of First Name Basis!

Customer Loyalty & Remote Work with Derrick Fung, CEO of Drop

info@tribalscale.com (TribalScale) — Mon, 28 Feb 2022 19:54:14 +0000

TribalScale CEO Sheetal Jaitly is joined by CEO of Drop, Derrick Fung, to talk about the Drop app, customer loyalty and navigating remote work. While this new remote world has seen the rise of new tech like crypto and NFTs, it has also created implications for gaining consumer trust and maintaining company culture. All this and more packed into this episode of First Name Basis!

Trusting Your Intuition to Crush Your Competition with Sunil Godse, Intuitive Branding Specialist

info@tribalscale.com (TribalScale) — Thu, 17 Jun 2021 16:32:49 +0000

This week TribalScale CEO Sheetal Jaitly is joined by Intuitive Branding Specialist Sunil Godse to talk about the power of intuition. Sunil takes us through his journey with intuition and how trusting his intuition changed his life. Want to crush your competition? Sunil dives into the three pillars that will help you overcome your competition and how they intertwine to make the right decisions. Plus, hear Sunil’s insights into intuitive branding, the four types of intuition, living in the present moment, trusting your intuition. All this and more packed into an hour of this First Name Basis episode!

How to Live Longer and The Next 5 Years of Machine Learning with the Kids of The Knowledge Society

info@tribalscale.com (TribalScale) — Thu, 13 May 2021 15:03:16 +0000

This week we chat with two extraordinary kids from The Knowledge Society. They're not even finished high school and they're already planning on changing our world's future. From research on longevity to how VR will improve healthcare, to quantum computing and key takeaways for machine learning's next five years - this is a conversation you can't miss. Also, a 14-year old's tips for living longer!

NFTs and Protecting New Creators with Raine Maida, Lead Singer & Songwriter of Our Lady Peace

info@tribalscale.com (Raine Maida, Sheetal Jaitly) — Thu, 8 Apr 2021 20:05:49 +0000

Everyone and their uncle are talking about NFTs. Non-Fungible Tokens, unique digital files such as audio clips or art pieces, have stirred up quite the frenzy in the cryptocurrency world, and tech innovators, creatives, and namely musicians are finding ways to take advantage of this spotlight. Lead vocalist & songwriter of Canadian rock band Our Lady Peace, Raine Maida, speaks with TribalScale CEO Sheetal Jaitly about the platform S!NG, the company he's CPO of, and how NFTs are re-creating that unique fan experience we held close in the days of live concerts. How are platforms like S!NG protecting this new generation of creators as well as producing NFTs to their benefit? All this and more jammed packed into one half hour of First Name Basis!

The Non-linear Path to Leadership with Dinesh Moorjani, Co-Founder of Tinder, Tech Investor, and Adjunct Professor

info@tribalscale.com (Dinesh Moorjani, Sheetal Jaitly) — Mon, 29 Mar 2021 14:25:22 +0000

[Episode recorded in December 2020] TribalScale CEO Sheetal Jaitly is joined by Serial Technology Entrepreneur, Cofounder of Tinder, and Tech Investor & Adjunct Professor Dinesh Moorjani for an in-depth analysis of the non-linear path that led him to a path of chemical engineering to esteemed co-founder, investor, and CEO. The magic that created Tinder, sustainable technology within this changing landscape, what he’s keeping his eye on as an investor, and what specific characteristics make for the world’s top performing leaders. All this and more packed into this episode of First Name Basis!

Digital Product & New Business Strategies with Neelay Patel, CEO, Digital Theatre

info@tribalscale.com (Sheetal Jaitly, Neelay Patel) — Wed, 16 Dec 2020 20:19:04 +0000

This week TribalScale CEO Sheetal Jaitly is joined by the CEO at Digital Theatre, Neelay Patel! The essential strategy of thought leadership and pro bono work in the early days of COVID-19, how Neelay's company survived when schools (his clients) were all closed, accessibility of learning materials for teachers and students, and running the world’s leading digital on-demand platform for the performing arts. Plus, from London and back, Neelay's story of entrepreneurship and engineering pre-internet, his work at The Economist, BBC, AOL, and more!

A Product Manager's Holy Grail: Insights from a Career in Commerce with Jeremiah Zinn, CPO, Freshly

info@tribalscale.com (Sheetal Jaitly, Jeremiah Zinn) — Tue, 1 Dec 2020 19:08:39 +0000

Jeremiah Zinn has had an extensive and incredible run through some of the most ambitious e-commerce companies. Now Chief Product Officer at Freshly, he fills us in about his learnings at Viacom, conducting dog shopping research at Bark & Co., and how to understand your users - canines and humans alike. The secrets to success of lifestyle brands, the costs of ownership, and what mindset to have to tackle the startup world. All this and more this week on First Name Basis with Sheetal Jaitly!

TribalScale's Leadership Reflects on the First 5 Years: Special Feature Podcast

Wed, 11 Nov 2020 21:57:15 +0000

It's been five years of TribalScale. Flipping through the pages of our history, it's hard to believe all the experiences we've amassed in what is a short amount of time. Epic highlights, immense expansion, humbling lows, and decisions that kept the boat afloat. In this short podcast, we hear from six leaders at TribalScale, across all departments, about their perspectives on TribalScale's successes and challenges, and at the end of the day, what is most important for leading a team in the competitive world of app development. Take an inside peek into our internal processes, discovery processes, business development, cadences, remote working, and the healthy friction that keeps us finding the right clients and the right team members.

Secrets to Succeed in Retail & Customer Experience in 2020 w. Mark Ghermezian, Co-CEO, American Dream

info@tribalscale.com (sheetal jaitly, Mark Ghermezian) — Fri, 6 Nov 2020 19:43:34 +0000

These days, it's all about retail and customer experience. TribalScale CEO Sheetal Jaitly talks with Co-CEO of American Dream, Mark Ghermezian about the mega amusement park he helped launch this fall, after 23 years in the making. Part retail, part food, the indoor experience lies just outside Manhattan complete with indoor ski hill, water park, rollercoasters, and brand partnerships with Nickelodeon and DreamWorks to name a few. Establishing a platform for retail is an amazing prospect, until the world shuts down just days before your grand opening. Now operating at 25% capacity, American Dream is still somehow moving forward. Mark talks about keeping his team motivated, opening the largest indoor amusement park right before COVID-19's second wave in the States, and adjusting digitally to make it work. Also - they talk about the obvious - the election that is still being determined, Sheetal's opinions on how we shouldn't be shocked at the razor edge results, and Mark's origin story launching Braze. All this week on First Name Basis!

Product Thinking, Key Techniques, and Origin Story with Mike Stern, CEO at Connected

info@tribalscale.com (Sheetal Jaitly, Mike Stern) — Tue, 3 Nov 2020 00:15:40 +0000

TribalScale CEO Sheetal Jaitly is joined by Mike Stern, CEO at Connected for a transparent conversation and swapping of industry expertise between two XtremeLabs alumni. "Go Fail Fast," is the classic line - and it's shaped through stories of doing just that. Where future does Mike urge enterprises to look for post-COVID-19? "Prioritize product and features beneficial not just for your end user but for your business, too. Among the toxic aspects of Facebook, there's still a commitment to evolving their mission statement to create more meaningful connections."

Hear the key takeaways of tools, techniques, and methodologies between two CEO's, and what kind of company survives not only recessions, but ones that hit during a global health crisis.

Meditation, COVID-19 Era Marketing, and Future of Automotive with CMO at Cadillac, Melissa Grady

info@tribalscale.com (Melissa Grady, Sheetal Jaitly) — Thu, 15 Oct 2020 19:09:45 +0000

TribalScale CEO Sheetal Jaitly is joined by the CMO of Cadillac, Melissa Grady! This day and age, there's so much to ask of someone in an industry like automotive: their COVID-19 era advertising strategy, how'd she get to wear she is now? Autonomous vehicles? What can we expect from America's luxury car brand we all know so well? It's all covered in this episode of First Name Basis! Melissa shares her epiphany when deciding to rent a aar and driving west without destination in mind, the importance of unplugging, her experience at Jaguar, Motorola and more.

Recognizing Injustice in Tech with Dr. Sarah Saska, CEO & Co-Founder of Feminuity

info@tribalscale.com (Sarah Saska, Sheetal Jaitly) — Sat, 3 Oct 2020 14:43:09 +0000

TribalScale CEO Sheetal Jaitly is joined by CEO & Co-Founder of Feminuity, Dr. Sarah Saska for an incredibly in-depth, transparent, and eye-opening conversation about the glaring Diversity and Inclusion effort mis-steps and equity and equality injustices currently plaguing the tech scene globally. "We need to call BS on Canadian tech sector for their diversity tout" Saska says. "There's still so much work to be done." From her explanation of taking an intersectional approach to problem solving, to how to view AI algorithms properly, to how tech companies are working rightly, and wrongly, to establish more diverse seats at their tables, this is our most illuminating and revealing episode yet.

Feminuity partners with leading technology startups through to Fortune 500 companies to embed diversity, equity, and inclusion into their business.

Rise of a Strategic Salesman: Advice from 20 Years in Digital with Rory Capern

info@tribalscale.com (Rory Capern, Sheetal Jaitly) — Wed, 16 Sep 2020 20:44:48 +0000

Host Sheetal Jaitly, CEO, TribalScale is joined by Rory Capern. An industry titan in the Canadian Tech Space throughout the past two decades, Rory has advised and overseen the rapid growth of the early days of Google and Twitter in Canada, as well as been a part of teams at Microsoft, The Weather Network, Torstar, and Bell. So what makes the most dangerous sales person? Also, Rory tell us about his "random walk down Bay Street," innovation in early days, competing with Google and ending up working on the same side, and the four things to know to capture revenue in any industry space!

Reputation, Communication & Core Values with Jennifer Janson, Director of Comms, OMERS Ventures

info@tribalscale.com (TribalScale) — Fri, 4 Sep 2020 16:12:13 +0000

TribalScale CEO Sheetal Jaitly is joined by Director of Communications at OMERS Ventures, Jennifer Janson! How is a company built, and what are the key takeaways on how not to build it? What's the strategy to communicating with journalists, to spreading your company's message across a specific medium? This episode grants us an insightful convo on how to inject purpose into your business, how to be "relentless" in your expectations, and how to utilize your core values.

Human Rights & Enacting Change with Jay Rosenzweig, CEO, Expert Team Strategist & Human Rights Activist

info@tribalscale.com (Sheetal Jaitly, Jay Rosenzweig) — Thu, 13 Aug 2020 15:45:20 +0000

TribalScale CEO Sheetal Jaitly is joined by Human Rights Activist, enterprise advisor, Exec Team Building Strategist, and change-maker Jay Rosenzweig. Humanitarian efforts, anti-racism initiatives that use tweeting, and how to get back on the horse when a COVID-19 economy knocks you off. Jay's journey to advocate, act, and encourage societal change comes from a place of passion to help others, and we get to hear all about how his law degree led to a career of advising people to live a better life, and improve the lives of others!

What AI Can Tell Us About Consumer Behaviour with Helen Kontozopoulos, Co-Founder, ODAIA.ai

info@tribalscale.com (Sheetal Jaitly, Helen Kontozopoulos) — Thu, 30 Jul 2020 19:49:29 +0000

TribalScale CEO Sheetal Jaitly is joined by fellow martini lover Helen Kontozopoulos, Co-Founder& CGO of ODAIA.ai. Artificial Intelligence is on everyone's minds lately - how can it help society as a whole? How can it help my company sell better, understand our clientele better? Helen breaks it down for us. ODAIA.ai helps companies understand their customers through the power and seemingly "magic" intelligence of the newly emerging AI world. From being a Computer Science prof at the University of Toronto to co-founding the idea of truly grasping and knowing the customer journey, Helen chats her story and those privacy issues that keep coming up, contact tracing, partnerships, and how the business of AI has only just begun to take the world by storm!

Transformation in Dubai: A Design Thinking & Strategy Journey with Eman Faiz, Senior Product Designer & Bevinash Mohabeer, Product Design Manager, TribalScale

info@tribalscale.com (Bevinash Mohabeer, Eman Faiz) — Thu, 23 Jul 2020 13:27:47 +0000

Senior Product Designer Eman Faiz is joined by Bevinash Mohabeer, Product Design Manager at TribalScale Dubai for this episode of First Name Basis! These two worked with one of the biggest shipping/cargo enterprises in the UAE for four months, and they share their learnings, challenges, and overall takeaways from a Design Transformation journey in Dubai. From marrying scrum with design work, internal processes, design thinking workshops, strategy, and the magic of post it notes and sharpies, in four months these two learned more about Design Strategy and processes than they could have imagined. With changing client requirements week by week, working with Engineers, testing, and facing doubts that turned into successful outcomes, we hear how a project that was not originally one became a transformation journey.

“The Conscious Creative”: Ethics, Inclusivity, and Changing Systems: A Design Story with Kelly Small

info@tribalscale.com (Kelly Small, Ailsa Blair) — Wed, 15 Jul 2020 14:53:57 +0000

TribalScale Design Manager Ailsa Blair is joined by Executive Creative Director of Grassriots Inc., and author of brand new book The Conscious Creative, Kelly Small! Beginning from their job in advertising and marketing for big box stores, Small noticed that ethically, there was a massive divide between what they knew was morally correct and what said companies they worked alongside were participating in. In this episode, they tell that story full of personal challenges, successes, and breakthroughs which led them to where they are now. This story also raises the discussion on ethical design, the responsibility of creatives putting stuff out into the world, and what they should be doing to support communities and movements like Black Lives Matter, especially in 2020. An episode full of questions on inclusive design, the world "inclusive" itself, mental health, politics, morality, personal triumph, and of course, the book that outlines it all, it's one you simply cannot miss.

Advice from a FinTech & FI Expert: Hiring Diversity, Transformation, and Making Change Happen with Peggy Van de Plassche

info@tribalscale.com (Peggy Van de Plassche, Sheetal Jaitly) — Fri, 10 Jul 2020 14:50:41 +0000

TribalScale CEO Sheetal Jaitly is joined by Senior Advisor to FinTech firms and Financial Institutions and personal friend, Peggy Van de Plassche! She climbed that difficult ladder to the top and has pages of indispensable advice for anyone hoping to push change in their business, hire the right candidates, and be more diverse and inclusive in their hiring process. Her expansive portfolio advising multiple big companies has accumulated into great stories, and great takeaways for CEOs & CIOs of Financial Institutions. Transformation? Change? How do you make it happen? It's all right here on this episode of First Name Basis.

Digitally Transforming Financial Institutions with Katie Sokalsky, VP, Digital Product Management, Scotiabank & Brent HoYoung, CEO, Dream Payments

info@tribalscale.com (Brent HoYoung, Sheetal Jaitly, Katie Sokalsky) — Thu, 9 Jul 2020 17:58:48 +0000

TribalScale CEO Sheetal Jaitly is joined by Scotiabank's VP of Digital Product Management, Katie Sokalsky and CEO of Dream Payments, Brent HoYoung. With two FI industry experts, Sheetal gets to the bottom of a big Canadian bank's response to COVID-19, and how they dealt with distributing government relief funds in one week. Additionally, we learn the challenges of digital banking and connecting people to relief finances in the United States compared to Canada, and what Dream Payments is doing to solve those problems. Identity & data stewardship, relationships between banks and customers, a human-centric approach, digital transformation, and digital banking - hear their take on all of it and more. Oh, and if you're in FI on a digital journey, what are the key takeaways, regardless of the size of your organization? Find out in this week's episode of First Name Basis.

Nanotechnology in Mental Health Research & Leveraging Brain-computer Interface Tech in Society: The Projects of Faith Inello, Jack Bodell & Navid Nathoo of The Knowledge Society

info@tribalscale.com (Sheetal Jaitly, Navid Nathoo, Faith Inello, Jack Bodell) — Mon, 6 Jul 2020 20:47:39 +0000

On this episode of First Name Basis we get absolutely schooled by teenagers. In his first podcast with the "kids" of The Knowledge Society (TKS) and Founder Navid Nathoo, TribalScale CEO Sheetal Jaitly learns what students Faith Inello & Jack Bodell are working on, and how they are undoubtably two minds to change the world. At 16 and 17 years old, Faith and Jack have mastered the "Boss Mentality" when starting their own businesses. From seeking to alleviate mental suffering via nanotechnology to leveraging brain-computer interface tech into daily life, this is a conversation that left us speechless. What's the mindset to achieve anything you set your heart to? How do we expand our minds? How does one achieve all this before the ripe old age of 20? "Uncertainty is not risk" says Founder Navid Nathoo, and it's all about having that "Boss Mentality". Hear from the brightest young minds of our generation in this special feature of First Name Basis.

The Berlin Startup Life: Takeaways for a Successful Entrepreneur with Mitch Seguin, Co-Founder, ChefsList & TribalScale

info@tribalscale.com (Sheetal Jaitly, Mitch Seguin) — Fri, 26 Jun 2020 12:36:25 +0000

TribalScale CEO Sheetal Jaitly is joined by fellow TribalScale Co-Founder Mitch Seguin. Now the Co-Founder and CPO/CTO of his startup company ChefsList in Berlin, Mitch has an incredible wealth of knowledge when it comes to launching and running a successful startup. He shares key pointers to the mindset one needs to have, how to communicate with clients, and why design sprints are a must-know in today's tech world. Plus, a complete breakdown of the COVID-19 response in Germany, and why they were able to not overrun their hospitals even with one of the highest case counts in the world. How TS started, key takeaways for working within product, and what tools to use mentally and physically in startup life - this is an episode you can't miss!

How Location Tech Can Shape a Post-COVID-19 Future with Nick Patrick, CEO of Radar

info@tribalscale.com (Sheetal Jaitly, Nick Patrick) — Tue, 23 Jun 2020 18:06:19 +0000

TribalScale CEO Sheetal Jaitly is joined by Radar's CEO & Co-Founder, Nick Patrick for an in-depth conversation about location services and technology, ethical implications, how Radar's location gathering products have aided companies so far, and how they will improve business and safety in the future. Post COVID-19 contact tracing, data selling and protection, and how Radar is helping pave the way for a location-based tech future in our society are just a few topics on this week's episode of First Name Basis!

Snapchat, Gen Z Stereotypes, and Software for the Ages with Matt McGowan, Director & GM, Snap Inc.

info@tribalscale.com (Matt McGowan, Sheetal Jaitly) — Fri, 19 Jun 2020 18:16:39 +0000

TribalScale CEO Sheetal Jaitly is joined by Matt McGowan, Director and General Manager at Snap Inc. They chat all things SnapChat, busting myths about Gen Z, how we use Snapchat to communicate and why it's one of the most successful communicator apps right now. From earlier days at Google and Adestra to meeting Sheetal in Barcelona (are you noticing a trend of where Sheetal meets a lot of our podcast guests?) Matt has a rich history of experience in the software & mobile world.

Using Tech to Revolutionize Healthcare Systems with Dr. Daniel Pepe, MD & Dr. Puneet Seth, MD

info@tribalscale.com (Daniel Pepe, Sheetal Jaitly, Puneet Seth) — Tue, 16 Jun 2020 20:00:52 +0000

TribalScale's CEO Sheetal Jaitly is joined by Dr. Daniel Pepe, Family Physician, London Lambeth Medical Clinic & Dr. Puneet Seth, President of InputHealth, for this influential and momentous episode. We're given the full lowdown on InputHealth's technology and mission to connect patient's to their healthcare system. From the idea's conception from a single tweet to this system being implemented across entire regional healthcare establishments in Ontario, Daniel & Seth are working not just on the frontlines during this COVID-19 Pandemic but behind the scenes, implementing a ground-breaking way to have physicians virtually assess patients, for patients to virtually monitor their symptoms, and all around, to completely revolutionize our healthcare system for the future.

Learn about the 12,000 and counting people who have used InputHealth's online assessment tool, how they handle data privacy, and what really gives both doctors hope at a time like this.

The Successes and Failures of Startup Life with Nihal Mehta, Founding Partner, ENIAC Ventures

info@tribalscale.com (Sheetal Jaitly, Nihal Mehta) — Sat, 13 Jun 2020 16:50:54 +0000

TribalScale CEO Sheetal Jaitly is joined by Founding Partner of ENIAC Ventures, Nihal Mehta. From music startups to Barcelona's Ocean's 11 dinner, from filing for bankruptcy to being known as "the human Rolodex" Nihal has decades of stories from the highest glory days of a startup, to the lowest lows, and as he says, these are often occurring within the same 24 hours.

Remote Working Culture & Mastering the Distributed Team w. Raj Singh, CEO, Loop Team

info@tribalscale.com (Raj Singh, Sheetal Jaitly) — Wed, 10 Jun 2020 20:57:07 +0000

TribalScale CEO Sheetal Jaitly is joined by Raj Singh, Co-Founder & CEO of Loop Team. Because of COVID-19, many companies have transformed their teams into being fully distributed. Time zones, equipment, communication, it all needs to be considered. Raj has been an expert on effective and competitive remote work before it was the popular choice. From his adventures in mobile in the early 2000s to mastering the art of running a full distributed team, we get all the best insights in this episode of First Name Basis.

Agile Secrets and Early Software Development with Eric Schvimmer, CTO at Bloomberg Industry Group

info@tribalscale.com (Eric Schvimmer, Sheetal Jaitly) — Sat, 6 Jun 2020 15:05:02 +0000

TribalScale CEO Sheetal Jaitly is joined by EVP of Technology & CTO at Bloomberg Industry Group Eric Schvimmer in this latest episode of First Name Basis. From his earlier days at the Washington Post and the Internet of Things to being an earlier adopter of Agile teams, Eric shares with us his advice on how to transform an Engineering team to have the ability to deploy in a revolutionary way. What is Bloomberg Government, what was it like in the early days of site engineering at AOL? What do we need to do to become Agile? All this and more.

Design Thinking, Design Solutions, and Aesthetically Pleasing Pies - A Conversation with The TS Design Team

info@tribalscale.com (Ailsa Blair, Eman Faiz, Ebru Sonmezisik, Irina Choi) — Thu, 4 Jun 2020 16:08:29 +0000

On this latest episode, we join a roundtable of our entire Design Team to talk Design Strategy, Problem Solving, Design Thinking, and everything that leads down the path to an unbeatable product. UX/UI, art history and graphic novels, even dishing about what it's really like to work alongside Engineers, it's all here. What role does Design play in creating the best products? How do we consider user experience in that process? What questions do we ask to solve the right problems? What does an Agile environment look like? From our Senior Product Designers and Design Manager, we get the perspective from design eyes.

Digitally Transforming the Travel Industry with Alfredo Tan, CDO, WestJet Airlines

info@tribalscale.com (Sheetal Jaitly, Alfredo Tan) — Fri, 29 May 2020 12:39:05 +0000

TribalScale CEO Sheetal Jaitly is joined by Alfredo Tan, CDO of WestJet Airlines. Besides talking about The Last Dance and where they're going to have dinner once restaurants open back up, we get the inside scoop on what Alfredo is working on with his remote digital team on advancing and enhancing WestJet's digital presence to better handle what comes next for air travel. And what does come next for traveling post-COVID? Alfredo has some ideas. From AI to contact tracing to early days working for Facebook to his ironic fear of flying, Alfredo and Sheetal have a conversation for the books.

Global Marketing Campaigns, Experiencing Cultures, and Making an International Impact with Swan Sit, Digital, Marketing & Strategy Expert

info@tribalscale.com (Sheetal Jaitly, Swan Sit) — Mon, 25 May 2020 18:26:02 +0000

TribalScale CEO Sheetal Jaitly is joined by personal friend Swan Sit, a well-known digital strategy expert with extensive experience in global and digital marketing. From her early days in the Dotcom boom to taking a team into a SARS hot zone to set up shop, the stories are countless. Estee Lauder, Revlon, Elizabeth Arden, Nike, it's all on her resume. We learn about the massive global strides of the campaigns she led, the places she's travelled, and the cultures she has experienced. From growing up as an Asian child in a Catholic school, to understanding the forces of assimilation, and eventually owning the fact that she never fit in, the lessons learned are ones you're going to need to write down.

Remote Podcast: A Banking Exec's Perspective on COVID-19 w. John Stackhouse, RBC

info@tribalscale.com (Sheetal Jaitly, John Stackhouse) — Tue, 19 May 2020 15:44:35 +0000

TribalScale's CEO Sheetal Jaitly is joined by RBC's Senior VP, Office of the CEO, John Stackhouse. What's Canada's financial outlook post COVID-19? What about real estate? How will we overcome deficits? We hear a message of mental health, of what businesses we need to protect, and why our bank reps have become our therapists. Oh, and of course, what restaurant we're racing too as soon as it's safe...

Remote Podcast: Smart Cities & Civic Innovation

info@tribalscale.com (Sheetal Jaitly, Paula Kwan, Rakesh Tiku) — Mon, 11 May 2020 01:43:31 +0000

TribalScale Co-Founder & CEO Sheetal Jaitly is joined by Rakesh Tiku, President of inField Solutions Inc., and Paula Kwan, Former Founding Director Civic Innovation Officer at City of Toronto. Side Walk Labs? Smart Cities? Connected lamp posts? Yes, they cover it all. Get a front row seat to the innovation happening in our city and across oceans, the future we're moving to, the barriers, and the processes that all culminate into Smart Cities.

Remote Podcast: Unpacking Our Mental Health in the COVID-19 Era

info@tribalscale.com (Alfie Tham, Pearlyn Ng) — Sat, 9 May 2020 01:47:25 +0000

TribalScale's Director of Engineering Alfie Tham is joined by Pearlyn Ng, Research and Knowledge Lead at the Canadian Mental Health Association. They unpack Anticipatory Grief, that is, the grief that people experience when there is uncertainty in what the future holds, and the difficulty to define and communicate this. During this COVID-19 era, it's critical to keep tabs on our own mental health and the health of those around us. Pearlyn delivers key takeaways on how to do this, and the important conversation around what we're all feeling in this time.

Remote Podcast: Rebuilding the Economy with John Ruffolo & Dr. Chitra Anand

info@tribalscale.com (John Ruffolo, Chitra Anand, Sheetal Jaitly) — Thu, 7 May 2020 11:00:02 +0000

Where is Canada in terms of re-opening? How will we survive the coming recession? How do we prepare and protect the businesses that will rebuild our economy? All these questions answered in our latest podcast. TribalScale CEO & Co-Founder Sheetal Jaitly is joined by John Ruffolo, Founder of OMERS Ventures and Co-Founder of the Canadian Innovation Council and Dr. Chitra Anand, author of The Green House Approach and Advisor to High Growth Tech Companies. It gets real fast. John doesn't hold back in telling Sheetal where Canada is in terms of the COVID-19 pandemic peak, the entire layout of the phased reopening of Ontario, and what businesses need to be protected to keep us in good shape for the inevitable recession on the horizon. Chitra outlines the mindset needed and the action to take to rebuild and transform the economy through innovation and "adaptation theory".

Remote Podcast: Element AI & The Future of Machine Intelligence

info@tribalscale.com (Karthik Ramakrishnan, Sheetal Jaitly) — Sat, 2 May 2020 13:00:04 +0000

TribalScale CEO & Co-Founder is joined by Karthik Ramakrishnan, VP & Head of AI Strategy and Enablement at Element AI. With gin and juice in hand, the two talk about which countries are leading the AI game, what AI is actually capable of relevant to things like global pandemics, what Element AI is currently working on, and where we're headed in terms of Machine Intelligence and where its enhancement and improvement can take our society. All this and more in this week's episode.

Remote Podcast: Digital Marketing is a Party!

info@tribalscale.com (Ailsa Blair, Avery Swartz, Rachel Hammermueller) — Thu, 30 Apr 2020 13:16:54 +0000

TribalScale's Design Manager Ailsa Blair and Content Writer Rachel Hammermueller are joined by Avery Swartz, CEO and Founder of Camp Tech, and Author of new bestselling book See You On The Internet. Want to know how to digitally market your small business? How about your personal brand? How about how to keep your network booming during a world-wide economic crisis? We learned so much about publishing, how to approach marketing with a sense of humour, and key takeaways that apply to any industry.

Remote Podcast: Amar Varma's Tech Journey

info@tribalscale.com (Amar Varma, Sheetal Jaitly) — Sun, 26 Apr 2020 22:55:00 +0000

Amar Varma, arguably Canada's most successful tech entrepreneur and business man of this past decade, shares his tech journey from XtremeLabs to creating Tinder with TribalScale's CEO and CO-Founder Sheetal Jaitly. His first interview in five years, we hear about challenges, successes, and tips fo the trade from someone who has seen it all from Silicon Valley, through the Dot-com bubble, 9/11, the 2008 financial crisis, and now the 2020 Global Pandemic.

Remote Podcast: Digital Healthcare in a Pandemic and Beyond

info@tribalscale.com (Anna Foat, Daniel Pepe, Sheetal Jaitly) — Wed, 22 Apr 2020 12:47:11 +0000

TribalScale's CEO and Co-Founder Sheetal Jaitly is joined by Family Physician Dr. Daniel Pepe of London Lambeth Medical Clinic and Anna Foat, Director of Global Transformation at Sunlife. Daniel and Anna give an in-depth look into their partnership on their efforts to digitally transform our healthcare system using connective technology to give health care workers more bandwidth, more support, and more opportunity - holding the patient user experience as their guiding light. They discuss the struggles of healthcare in the wake of COVID-19, how tech can help society combat this deadly virus, how to stay positive during it all, and all around sharing their immense expertise in both of their respective fields.

Remote Podcast: Bouncing Back After Layoffs

info@tribalscale.com (Farhan Thawar, Sheetal Jaitly) — Mon, 20 Apr 2020 01:27:14 +0000

On this episode of First Name Basis: Remote Edition, TribalScale's CEO and Co-Founder Sheetal Jaitly is joined by Farhan Thawar, VP Engineering at Shopify. They swap stories on their layoffs and firings, how they bounced back, and owned their careers. Their in-depth analyses of their experiences on searching for work shortly after 9/11 and learning from mentors draws important conclusions on taking care of your mental health, and how to get out of a cycle to bounce back.

Advice From a Lawyer with Caitlin Fell, Founding Partner at Weisz Fell Kour LLP

info@tribalscale.com (Caitlin Fell, Sheetal Jaitly) — Thu, 16 Apr 2020 19:19:16 +0000

Our host CEO and Co-Founder Sheetal Jaitly is joined by personal friend and Lawyer Caitlin Fell, who is a Founding Partner at Weisz Fell Kour LLP. They chat in-depth and transparently about financial hardships and successes when dealing with funders, banks, crises and more. Caitlin lays out the next steps for anyone or any company struggling financially through this current COVID-19 pandemic.

Remote Podcast: Owning Your Mindset

info@tribalscale.com (George Khalife, Sheetal Jaitly) — Tue, 14 Apr 2020 16:46:46 +0000

Our CEO Sheetal Jaitly is joined by the youngest VP U.S Mid-West on the Toronto Stock Exchange, George Khalife. They discuss successes, failures, building yourself for success in times of trouble, and overall, owning your mindset. You can also catch George Khalife as the host on his own podcast, Let's Grab Coffee. Make sure to tune into more of our remote podcast live stream on Instagram and YouTube for new episodes each week.

Life of an Intern

info@tribalscale.com (TribalScale) — Tue, 30 Apr 2019 14:33:14 +0000

In this episode, we brought in two of our past interns, Natalia and Gavin, to talk about their internship experience. They also had a chance to chat with our CEO, Sheetal Jaitly, for life lessons and advice. -- Guests: Sheetal Jaitly, Chief Executive Officer and Founder of TribalScale Natalia Zigante, Former Marketing Intern Gavin Goh, Former Design Intern

On Product, the Power of No, and Being People-First

info@tribalscale.com (TribalScale) — Mon, 29 Apr 2019 17:14:19 +0000

In this episode, we sit down with special guest Gibson Biddle, former VP of Product at Netflix, Chief Product Officer at Chegg, SVP Product at The Learning Company, and a Producer at Electronic Arts. Gib shares his experience at Netflix and how the team made tough decisions as the company grew to support more than 140 million members worldwide. We then dive into all things product, people, processes, & tech. --- Guests: Mitch Seguin, VP of Product at TribalScale Gibson Biddle, Former VP of Product at Netflix

Lori's Story

info@tribalscale.com (TribalScale) — Thu, 11 Apr 2019 15:12:59 +0000

In this episode, we sit down with our new President and COO to hear her career story, and why she made the move to join TribalScale. Lori and Rachel then talk innovation, our plans for the future and why community is so important to us. -- Guests: Lori Casselman, President and Chief Operating Officer at TribalScale Rachel Wexler, Director of Marketing

Everyone's A Designer

info@tribalscale.com (TribalScale) — Thu, 11 Apr 2019 14:56:56 +0000

In this episode, three of our designers sit down to talk about our recent initiative ‘Everyone’s a Designer’ and why its important for everyone to understand the principles & practices of design. --- Guests: Betty Zhang, Former Design Strategist at TribalScale Leila Tisdall, Product Designer at TribalScale Megan Arraial, Lead Marketing Designer at TribalScale

Tech for Good ft. The Knowledge Society

info@tribalscale.com (TribalScale, The Knowledge Society) — Wed, 10 Apr 2019 19:39:53 +0000

In this episode, we sit down with Shifra and Ahmed from The Knowledge Society, an accelerator that develops ambitious young people to impact billions using emerging technologies. These young innovators will be talking about the life-changing projects they’re currently working on, and how they’re solving tough problems like finding a cure for cancer, or advancing the robotic prosthetics and healthcare industry. --- Guests: Betty Zhang, former Design Strategist, TribalScale Shifra Khan, student from The Knoweldge Society Ahmed Moselhi, student from The Knoweldge Society

Leveraging GCP to Help Enterprises with Digital Transformation

info@tribalscale.com (Google, TribalScale) — Fri, 5 Apr 2019 20:46:25 +0000

In this episode, our Head of Financial Services, Jared Gordon, sits down with Frank and Michael from Google's Customer Engineering team to talk about GCP and how enterprises can leverage it for digital transformation. --- Guests: Jared Gordon, Head of Financial Services, TribalScale Frank Currie, Customer Engineering Manager, Financial Services, Google Cloud Michael Craig, Customer Engineer, Google Cloud

State of OTT Technology in Media

info@tribalscale.com (TribalScale) — Tue, 2 Apr 2019 13:33:16 +0000

In this episode, our OTT and media experts discussed what OTT is, trends in the media space, the type of technologies we're seeing, and design and development considerations for OTT devices (i.e. Roku, Fire TV, Apple TV, and Chrome Cast). --- Guests: Mark Jefferson Arthur, Agile Software Engineer at TribalScale Mark Zou, Agile Software Engineer at TribalScale Andrea Barros, Former Product Design Manager at TribalScale

Voice Technology

info@tribalscale.com (TribalScale) — Tue, 2 Apr 2019 13:31:42 +0000

Hear from our voice experts, Kari and Sid! They discuss the current and future trends in voice technology, and tips and tricks on developing Alexa Skills and Actions on Google. --- Guests: Kari Ostevik, Manager, Product Management at TribalScale Siddhartha Garg, Agile Software Engineer at TribalScale

Scaling, Growth & Retention from TribalScale's First Employees

info@tribalscale.com (TribalScale) — Tue, 2 Apr 2019 13:31:34 +0000

In this episode, we sit down with three of the first employees of TribalScale to learn what it's like to be at a company that has grown from 5 to 200+ employees in less than 3 years. They reflected on the past, talked about retaining talent, and gave their career tips and Fail Fast moments. --- Guests: Trisha Neogi, Former Senior HR Coordinator at TribalScale Ainan Ameen, Former Engineering Manager at TribalScale Leo Lee, Manager, Product Management at TribalScale Lawton Spelliscy, Former Engineering Manager at TribalScale

Revealing our New Brand

info@tribalscale.com (TribalScale) — Tue, 2 Apr 2019 13:31:24 +0000

Watch this special episode of our new podcast, spoiler alert: we reveal our new brand! Rachel Wexler and Jane Motz Hayes discuss the importance of a company’s brand, when and why a company should rebrand, and they give a sneak peek into our rebrand process with OneMethod.