McLeod Insights

29: Balancing Customer Service and Business Security

heard@heardpods.com (McLeod Software) — Wed, 24 May 2023 13:42:22 +0000

In this episode, three of McLeod’s transportation industry pros discuss strategies for maintaining a customer-centric approach while safeguarding business interests.

28: Learning to Spot Opportunity

heard@heardpods.com (McLeod Software) — Fri, 17 Mar 2023 14:48:30 +0000

In this episode of McLeod Insights, we talk with Criss Wilson and Barry Brookins about how to spot opportunity using the data you have.

27: Trucking Boom or Bust: What does 2023 look like?

heard@heardpods.com (McLeod Software) — Tue, 24 Jan 2023 19:48:21 +0000

In this episode of McLeod Insights, we talk with Criss Wilson and Barry Brookins about what’s ahead for Trucking in 2023.

26: The Art of Negotiation

heard@heardpods.com (McLeod Software) — Mon, 22 Aug 2022 21:51:41 +0000

In this episode of McLeod Insights, we talk with Criss Wilson about the art of negotiation.

25: Understanding Market Rhythms in Transportation, Criss Wilson

heard@heardpods.com (McLeod Software) — Tue, 19 Jul 2022 15:44:42 +0000

In this episode of McLeod Insights, we talk with McLeod Data Scientist, Criss Wilson about market rhythms in the transportation industry.

24: Embracing Automation to Increase Profitability, Tiffany Giekes

heard@heardpods.com (McLeod Software) — Mon, 6 Jun 2022 16:22:18 +0000

In this episode of McLeod Insights, we speak with Tiffany Giekes, Director of Business Process Automation at McLeod Software to explore automating workflow and how businesses can increase profitability.

23: Solving the Tribal Knowledge Problem, Criss Wilson

heard@heardpods.com (McLeod Software) — Mon, 9 May 2022 13:17:51 +0000

In this episode of McLeod Insights, we talk with Criss Wilson and Barry Brookins about how rate analytics can help shorten the time needed for new hires to become rate-savvy.

22: The Path to Success, Thorny Embly

heard@heardpods.com (McLeod Software) — Wed, 16 Mar 2022 14:40:56 +0000

In the latest episode of McLeod Insights, we sit down with Thorny Embly, Director of Operations at McLeod Software.

21: Leadership Interview: Mark Reed, ReedTMS Logistics

heard@heardpods.com (McLeod Software) — Fri, 4 Feb 2022 19:42:56 +0000

In this episode, we sit down with Mark Reed, President of ReedTMS Logistics.

20: Leadership Interview, Matt Ziegler, ZMac Transportation

heard@heardpods.com (McLeod Software) — Mon, 10 Jan 2022 22:50:41 +0000

Today's episode is a conversation from McLeod's recent user conference and features our customer Matt Ziegler, President of ZMac Transportation and Glen Lowry. In this episode, you will learn how ZMac preserved a positive employee and customer engagement with the changing culture after Covid. Matt discusses the company's guiding principles on maintaining growth and success in the coming years.

19: Leadership Interview: Tom Curee, Kingsgate Logistics

heard@heardpods.com (McLeod Software) — Tue, 14 Dec 2021 00:18:00 +0000

Hear what Tom Curee has to say, and you are sure to take away at least one valuable new idea.

18: Keeping Driver Pay Promises Using Automation

heard@heardpods.com (McLeod Software) — Mon, 12 Jul 2021 08:30:00 +0000

In the latest episode of McLeod Insights, we sat down with Tiffany Giekes, FlowLogix Business Analyst here at McLeod Software. We discussed how technology may be automated to ensure drivers are getting paid fairly and on time.

17: Seizing the Promise of Digital Freight Matching: The Technology Available Today

heard@heardpods.com (McLeod Software) — Mon, 22 Mar 2021 15:41:58 +0000

In the latest episode of McLeod Insights, we sat down with our team members, Keri Hodnett, Product Owner of PowerBroker, and Dacia Gulledge, Product Owner of Interfaces. Keri gained experience working with both large and small brokerage companies before transitioning to her current role. Dacia came to McLeod from a web design and development background, which led to her involvement with interface integrations. They discussed technology’s evolution in the freight matching process, freight matching from the broker’s point of view, and how to use technology to improve your company’s relationship with carriers.

16: How to Make Less Experienced Employees More Effective

heard@heardpods.com (McLeod Software) — Tue, 2 Feb 2021 09:30:00 +0000

In this episode of McLeod Insights, we sat down with McLeod Data Scientist, Criss Wilson. We discussed how transportation companies can help their new employees become just as effective as their experienced personnel. As a longtime transportation professional and Data Scientist, Criss has a wide breadth of expertise in logistics, operations management, and distribution, with experience working for Ford Motor Company, Roadway Logistics Systems (now FedEx Global Logistics), Dell, Siemens, General Electric, and Emerson Electric prior to joining the team at McLeod Software.

15: Leadership Discussion: Adaptability and Technology in Transportation with Houston Vaughn, P&S Transportation

heard@heardpods.com (McLeod Software) — Tue, 15 Dec 2020 09:30:00 +0000

In this episode of McLeod Insights, Seth Clevenger, Managing Editor of Features at Transport Topics interviews Houston Vaughn, President and COO of P&S Transportation. They discuss how P&S successfully adapted to COVID-19 prices, the role software and analytics play at P&S, the company’s guiding practices, and how technology has helped the company integrate its business acquisitions. P&S Transportation is a major flatbed carrier based out of Birmingham, Alabama. Like every industry, PNS has had to adapt to the challenges and disruptions the coronavirus pandemic has caused the trucking industry.

14: Leadership Discussion with Lindsey Graves, Sunset Transportation

heard@heardpods.com (McLeod Software) — Wed, 18 Nov 2020 09:30:00 +0000

Our latest episode of McLeod Insights is a conversation from McLeod’s recent Virtual User Conference, featuring Lindsey Graves, COO of Sunset Transportation, and Deborah Lockridge, Editor-in-Chief of Heavy Duty Trucking. Deborah interviewed Lindsey to discuss her work as a leader in a family-owned business, and how Sunset Transportation uses McLeod Software to improve their daily operations.

13: Trip Planning for Driver Efficiency

heard@heardpods.com (McLeod Software) — Tue, 27 Oct 2020 08:30:00 +0000

In our latest episode of McLeod Insights, we sat down with Chris Powers, Implementation Trainer at McLeod Software. We discussed driver retention, technology for trip planning, how dispatchers and drivers can work together to better manage trip planning, and how to better address service incidents.

12: Using KPI's to Reduce Driver Turnover

heard@heardpods.com (McLeod Software) — Mon, 5 Oct 2020 08:30:00 +0000

In our latest episode of McLeod Insights, we sat down with McLeod’s Barry Brookins. We discussed how a company can improve its driver retention and recruiting by ensuring it keeps the promises that it makes. Barry is the Director of Data Science here at McLeod. His wealth of experience guides him in discovering new ways to help customers gain deeper industry insights and improve their business.

11: Bid Season Is Near

heard@heardpods.com (McLeod Software) — Mon, 14 Sep 2020 08:30:03 +0000

In our latest episode of McLeod Insights, we sat down with Criss Wilson to discuss bid season in the transportation industry. Criss is a Data Scientist here at McLeod, and an industry veteran. As we head into fall, we also head into bid season. So what questions should you be asking of your team?

10: Recognizing Seasonal Freight and Market Trends

heard@heardpods.com (McLeod Software) — Mon, 24 Aug 2020 19:38:32 +0000

In our latest episode of McLeod Insights, we sat down with McLeod’s Keri Hodnett and Maurika Hobson. We discussed market trends and freight forecasting as they relate to managing seasonal freight. Keri is the PowerBroker Product Manager at McLeod, and our Maurika is an Implementation Trainer. They bring a wealth of experience and expertise in seasonal freight management.

09: Best Practices for Dispatch Operations

heard@heardpods.com (McLeod Software) — Mon, 3 Aug 2020 13:41:05 +0000

In our latest episode of McLeod Insights, we sat down with McLeod Customer Advocate, Thorny Embly, to discuss how trucking companies can capitalize on their technology investment to best serve their customers and improve their overall business processes.

08: Trip Planning - Using Tools to Make Better Decisions

heard@heardpods.com (McLeod Software) — Mon, 13 Jul 2020 15:28:17 +0000

In this episode, we sit down with Randal Sanchez and Kem Wallace to talk about trip planning and better management techniques for trucking and transportation companies.

07: Analyzing Profitability with Jody Farley and Mike Masteller

heard@heardpods.com (McLeod Software) — Mon, 22 Jun 2020 09:00:12 +0000

In this episode, we sit down with Jody Farley and Mike Masteller at McLeod to talk about the best ways companies can analyze data to focus on areas of profitability and growth.

06: The Path to Success with Back Office Automation

heard@heardpods.com (McLeod Software) — Mon, 1 Jun 2020 09:00:00 +0000

In this episode of McLeod Insights, we sit down with Dave Dunn, FlowLogix Imaging Specialist at McLeod to talk about back-office automation and ways businesses can improve workflow to increase profitability.

05: Acting on Your Data

heard@heardpods.com (McLeod Software) — Mon, 11 May 2020 09:00:00 +0000

In this episode, we sit down with Criss Wilson, Data Scientist at McLeod to talk about key data points that companies should recognize in their software and what those companies can do to make key data decisions.

04: Helping Drivers Be Successful with Your Technology

heard@heardpods.com (McLeod Software) — Mon, 27 Apr 2020 09:00:00 +0000

In our latest episode of McLeod Insights, we sat down with two members of the McLeod Software team, Kem Wallace and Devon Zacharias, to discuss how to help drivers be successful with your technology.

03: Get Paid for Detention

heard@heardpods.com (McLeod Software) — Mon, 13 Apr 2020 09:00:00 +0000

In this episode, we sit down with Jennifer Brim, Account Relationship Manager at McLeod Software to talk about the tools needed to ensure you get paid for detention.

02: Becoming a Digital Freight Broker

heard@heardpods.com (McLeod Software) — Mon, 30 Mar 2020 09:00:00 +0000

In this episode, we sit down with Keri Hodnett, Product Manager-PowerBroker at McLeod Software to talk about becoming a digital freight broker with the tools you already have.

01: Jason Miller & Ben Lyon – Katz, Sapper & Miller

heard@heardpods.com (McLeod Software) — Thu, 19 Mar 2020 14:06:19 +0000

In this episode, we talk with Jason Miller & Ben Lyon of Katz, Sapper & Miller to discuss insurance, financial and tax information and look at the future of trucking and logistics.