So, what can those first visitors expect? And what major innovations - that have worked well in the first few months of V&A Storehouse -  might  help other venues of all sizes all around the UK?

In this fascinating interview, Tim Reeve CBE (Deputy Director & COO, V&A) gives host Tom the inside track including...

• What they can (and can't) do with the David Bowie archive
• How the design of V&A East Museum is intended to make the building itself an exhibit in its own right
• A totally unique approach to front-of-house and security that boosts visitor experience and reduces operational costs
• How V&A Storehouse has exponentially increased public access to the V&A's collection
• Why "local first" has been a consistent strategy for all of V&A's new activity in East London

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

This insightful discussion includes:

• The origin story of Titanic Belfast and the difference it has made to the city
• Why this iconic building and experience keeps winning award after award
• How an innovative approach has helped manage and motivate a huge multi-cultural staff that spans 5 generations
• What decision that Judith made still leaves her in cold sweats

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

• The recent DCMS funding announcement and the opportunities (and questions) it raises
• His verdict on the Hodge report
• How civic museums have had to adapt business models and what the future might hold
• The draw of locally known artists and cultural figures
• The difference between entrepreneurialism and "magic thinking"

A useful and enlightening listen for anyone involved in the sector, particularly those looking to balance purpose and community-delivery with the ever-changing financial context.

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

CEO Sarah McLeod - who grew up in a low income household and firmly believes arts and culture are for everyone - skilfully combines her passion, values and commercial nous to bring stability, progress and success. From investing in re-training heritage crafts, to creating revenue from recycling non-reusable materials from the restoration project itself... this is an organisation that grafts and innovates to stay afloat. And it always stays connected to its local community.

In this insightful and inspirational chat with host Tom Dawson, there are vital lessons for anyone in the sector on getting purpose and profitability to work hand in hand to make cultural heritage accessible to all.

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

Catherine Pinkerton, Group Retail Manager, Amgueddfa Cymru | Museums Wales

Sonia Solicari, Director & CEO, Museum of the Home

Erin Thompson, Retail Manager, V&A Dundee

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

In this episode, host Tom Dawson speaks to Alex and Oli about their story, the lessons they have learned and the unique strategies they use to leave visitors delighted and revenues healthy and growing.

Alex and Oli will be guest speakers at the upcoming Cultural Enterprises Conference at ICC Birmingham 9-11 February 2026. Find out more and book your tickets here.

To find out more about The Crooked House visit crookedhouselavenham.com

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

Jocelyn Burnham - Founder, AI for Culture

Owen Hopkin - Director of New Technologies and Innovation, Arts Council England

Duncan Mann - Founder and CEO, HoxtonAI

Sean Waterman - Head of Intellectual Property, Naomi Korn Associates

Key links:

Art Council England's Responsible AI Practical Toolkit

AI for Culture website

HoxtonAI website

Naomi Korn Associates website

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

Lizzie Dunford, Director, Jane Austen's House Museum

Susan Rayner, Head of Commercial & Visitor Experience, Jane Austen's House Museum

Director Lizzie Dunford and Head of Commercial & Visitor Experience Susan Rayner share how Jane Austen’s House, a small but world-famous museum in rural Hampshire, thrives as a self-funded organisation. They discuss the impact of the 250th anniversary of Austen’s birth, their strategy for running at a surplus, and how retail is used not just for income but as a marker of visitor engagement. With a supportive team culture, creative programming, and a global fanbase, the museum delivers once-in-a-lifetime experiences for visitors while planning strategically for a sustainable future.  

There are important lessons and helpful advice here for cultural and heritage venues of all sizes who would also love to grab opportunities with positivity and an innovative outlook.

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

For example, its iconic rope-making facility, which not only keeps a local craft alive... but also provides sellable products that end up everywhere from movie sets to gyms.

In this episode Richard shares his advice on building a multi-revenue stream model, harnessing enterprise opportunities from property to filming locations and TV fan tours to partnerships with outside IP like Lego.

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

Two Cornwall experts join host Tom Dawson to reveal lessons, insights and inspiration that will be useful to anyone involved in the operation, marketing and financial health of cultural venues readying themselves for the summer season.

Guests:

Zoë Curnow - formerly Executive Director Minack Theatre, now Head of Operations, St Michael's Mount

Julia Twomlow - Creative Director and CEO, PK Porthcurno

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

Amy Akino-Wittering, Head of Operations & Commercial, Young V&A

Alison Bowyer, CEO, Kids in Museums

Caroline Jones, CEO & Director, Story Museum

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

Expert Panel:

Caroline Reid, Director of Commercial Enterprises, National Trust for Scotland

Lucy Paul, Marketing Executive, National Trust for Scotland

Abbigail Ollive, Visitor Attraction Director, Castle Howard

Frankie Wakefield, Deputy Head of Marketing, Shakespeare's Globe

***

Please take our survey to help us shape the podcast:

www.artsandculturepodcast.com

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

Host Tom Dawson chairs a panel with a breadth of knowledge, experience and insights:

• Martin Prendergast, Martin Prendergast Communications, formerly Director of Development & Public Affairs at RADA, and Director of Communications/Deputy Director of Development at National Theatre
• Cécile de Cormis, Cormis Consulting, formerly Head of Corporate Development at Tate
• Joseph Galliano-Doig MBE, Co-founder and Director Emeritus, Queer Britain

With finances tighter than ever, this episode is a must-listen for cultural and arts professionals and organisations of all sizes to make sure they are informed about new commercial opportunities.

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

In this wide-ranging conversation, Joe, Gyr and host Tom Dawson explore the current complex landscape in which cultural attractions exist. Drawing on Towner's experience of hosting the Turner Prize and using examples such as Black Robin Farm (a new world-class culture and education centre in the unique landscape of the South Downs National Park), Joe and Gyr outline their insights, lessons learnt and hopes for the future.

With cultural venues increasingly depended upon as community hubs and resources and yet existing in an uncertain funding landscape... what emerges from this discussion is the beginning of a new model. One that makes the case for informed and targeted support and action from local and national government, but prioritises an entrepreneurial outlook to respond to future challenges and opportunities, financial and otherwise.

As the Arts and Culture scene constantly evolves, this episode gives anyone in the sector the chance to sit at the table for an engaging, enlightening and bang up-to-date conversation between three industry experts.

For more information about Towner Eastbourne, visit townereastbourne.org.uk

To discover King & McGaw's fine art prints and many other services, visit kingandmcgaw.com

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

Host Tom speaks to Kate Miners (Director of Public Engagement & Commercial) about the approach they have learned works here - being open to filming as an audience access point as well as a financial necessity, encouraging interaction and play by visitors and not being afraid to blend old and new to find new audiences and commercial opportunities.

To find out more about the Old Royal Naval College, visit ornc.org

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

After a tour of the building, Tom and Sandra settle in the Chapter House - where most of the offices that run St. Paul's are located - to discuss everything there is to know about the operation behind this iconic landmark.

They discuss a huge variety of subjects... from the unique management structure of St. Paul's (which combines religious and business inputs), to the re-shaping of the international tourist market post-COVID. A key theme that shines through is Sandra's focus on innovation and a can-do attitude to embracing new commercial opportunities.

There are useful lessons and insights here for anyone working with a variety of stakeholders and trying to take an enterprising approach to opening up new revenue streams.

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

Clore Leadership's World of Work website

Imagine it Different report

Reframing the World of Work report

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

In this episode we discuss everything from what dynamic pricing actually is (and isn't)... to upselling, audience perception, value-adding, demand management, potential new legislation, paths to membership and keeping arts and culture accessible to all.

Host Tom Dawson assembles 5 industry experts (two stand-alone interviews and one panel discussion) to make sure all angles are covered.

Interviews: 

Robin Cantrill-Fenwick (CEO, Baker Richards)

Ian Nuttal (TheStadiumBusiness / TheTicketingBusiness)

Panel:

Abbi Olive (Castle Howard Estate Ltd)

Charlie McKenzie (Brighton & Hove Museums)

Matt Thorley (Tate)

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

From a unique birthday party product developed during the pandemic, to insightful thoughts on how best to use staff and freelancers, this conversation is full of considered strategy and useful approaches honed through the need to be creative to thrive commercially.

Find out more about Little Angel Theatre here:

littleangeltheatre.com

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

Celebrating the cathedral's 900th anniversary, they discuss the cathedral's importance to the city, and how it manages challenges both ancient and modern. They explore various topics including the cathedral's architectural changes, its use as a filming location for major films like Avengers Infinity War, the impact of the Edinburgh Fringe, why people flock to see a sculpture no bigger than a phone, and its role during Queen Elizabeth's lying in state. Stephen shares his journey from tour guide to his current position and provides insights into the cathedral's efforts to engage visitors through digital initiatives and interactive exhibits. They also discuss the complexities of managing a historic site that serves multiple purposes, balancing being a place of worship, a cultural landmark, and hosting art exhibitions and blockbuster films.

Build St Giles' interactive game: stgilescathedral.org.uk/build

Find out more about the Association: culturalenterprises.org.uk

This episode is sponsored by King & McGaw, the market leader in print on demand framed and unframed prints. King & McGaw, proudly supplying the cultural sector for over forty years. 

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

Maximising Visitor Experience (with Rachel Mackay at Hampton Court Palace)

Small Museum Big Impact (with Steve Gardam at the Roald Dahl Museum)

Starting From Scratch (with Amy Akino-Wittering at Young V&A)

Preserving A National Treasure (with Rebecca Hossain at Sir John Soane's Museum)

Local Government Arts Funding Crisis (with Stephanie Sirr, Zak Mensah and Cllr Liz Green)

Innovating & Disrupting (with Florence Schechter at The Vagina Museum)

Toward a Thriving Cultural Sector (with Melanie Lewis, Chair of the Association for Cultural Enterprises)

Visitor Behaviour (with Liza Leonard, Dean Graham & James Duckworth)

How To Strategise Long-Term (with Paul Gray, The National Gallery)

We will back in early September with a brand new episode.

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

In this wide-ranging interview with host Tom Dawson, Paul Gray (Deputy Director and Chief Operations Officer of The National Gallery) gives great insights into how to look at the bigger picture and make good decisions for the future. 

From climate change, to talent retention, immersive experiences to food and beverages... Paul has a real skill for pulling everything together and encouraging it all to go in the right direction. This is a precious ability in the cultural sector, and there are brilliant lessons and experiences for all listeners to learn from, whatever their role in the sector.

To find out more about The National Gallery and NG200, visit nationalgallery.org.uk

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

In this episode, host Tom Dawson gathers a panel of visitor experience experts to get their thoughts... and the resulting discussion reveals real and significant evolution in the expectations, attitudes and actions of visitors. There are challenges and opportunities... and bizarre tales involving everything from misbehaving ducks to the unexpected removal of garments. 

This is a must-listen conversation about a live subject in the arts and cultural sector.

Panellists:

Liza Leonard (Manchester Art Gallery)

Dean Graham (Leeds Castle)

James Duckworth (Shakespeare North Playhouse)

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

With Melanie as CEO, Shakespeare North Playhouse has flourished as a hub for creativity, innovation, and community engagement. Her strategic vision has not only elevated the artistic excellence of the theatre but has also fostered a vibrant and inclusive cultural space that resonates with audiences far and wide. Plus the venue's success and its community focus has brought commercial benefits to Prescot's High Street.

In this interview - recorded at ICC Wales where the Association for Cultural Enterprises hosted their 2024 annual conference - Mel and host Tom Dawson map out a future for the cultural sector. What will be the biggest challenges? How can the sector react, adapt and thrive?

Mel is a positive and purposeful voice and this episode is full of useful insights and strategic vision that can help people and organisations at all levels within the cultural sector build towards a vibrant and prosperous future.

This episode is sponsored by King & McGaw, the market leader in print on demand framed and unframed prints. King & McGaw, proudly supplying the cultural sector for over forty years. 

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

Undeterred, Florence found a way. By harnessing the power of data, pop-ups (with strategic purpose, not just for the sake of it) and an innovative mix of revenue streams, the Vagina Museum has gone from strength to strength. Now located in a unique railway-arch setting in Bethnal Green, The Vagina Museum is admired for its innovative and disruptive approach. It also has a vast young following that many other museums can only dream of engaging. 

In this episode, host Tom Dawson visits the museum and asks Florence to share her insights, which are honest, powerful and passionate. There is so much fire and inspiration here for anyone who has a new idea  that they really believe in. Florence challenges the concept of what a museum is or should be and questions the need for a collection. She gives great advice on harnessing social media and looking beyond predictable sources of funding. There are also brilliant pointers for any cultural organisations looking to better harness the commercial power of retail and events.

At the heart of it all is The Vagina Museum's consistent and clear mission to communicate that the gynaecological anatomy is a part of the body that we shouldn't be ashamed of... but we should celebrate.

(Please note that this episode contains very strong language.)

To find out more about The Vagina Museum, go to vaginamuseum.co.uk

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

Why are we in this situation and what can be done to make positive progress?

Host Tom Dawson is joined by three expert guests to understand the context and try to come up with some answers:

Stephanie Sirr - CEO of Nottingham Playhouse and  Co-President of UK Theatre

Zak Mensah - Co-CEO of Birmingham Museums Trust and a Trustee of Cultural Enterprises

Cllr Liz Green - Chair of the Local Government Association's Culture, Tourism and Sport board and Councillor, Royal Borough of Kingston upon Thames 

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

The museum displays Soane's collection of antiquities, furniture, sculptures, architectural models, paintings – including work by Hogarth, Turner and Canaletto  – and over 30,000 architectural drawings. It’s a vast, extraordinary collection, full of curiosities and surprises.

In this episode of 'Arts & Culture', host Tom Dawson visits the museum and speaks to Rebecca Hossain about the unique challenges and opportunities that a house museum like this presents. We find out why red wine is forbidden at functions, why there are no labels or signs in the museum... and how a crucial decision made during lockdown has opened up the museum to a whole new generation of visitors.

There are also brilliant insights into strategising decades ahead and how the physical nature of a museum presents a unique chance to build loyalty and camaraderie amongst its staff.

For more information on the museum, visit soane.org

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

Amy Akino-Wittering (Head of Operations and Commercial at Young V&A) runs the day-to-day operation of the museum and played a key leadership role in its planning, design and launch. In this episode she shares with host Tom Dawson her learnings of "starting from scratch" with a new museum concept, plus gives insights from her career in the arts and culture sector.

There are really useful lessons here in prioritisation and vision - when you start with nothing but a blank page, what are the pillars that you build around? Amy also gives great direction in the crucial area of team management - how do you create the best platform for your staff to shine and, in turn, provide a great experience for visitors?

Children and young people are a notoriously hard audience to really serve well - it's easy to miss the mark. Amy gives great advice about observing and adapting. Plus, Amy's passion for constant improvement (through gathering feedback from the team members on the floor) really shines through.

Find out more about Young V&A here:

https://www.vam.ac.uk/young

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

Roald Dahl is one of the world's most famous authors and his stories and characters have inspired generations of children and adults alike. Museum Director Steve Gardam shows Tom Dawson (Association For Cultural Enterprises) around, then explains how physical size does not have to be a limitation on the vision of a museum.

This fascinating interview features useful insights into strategy, long-term thinking and clarity of purpose. There are also valuable lessons around community, commercial pragmatism and leadership.

There are plenty of small cultural enterprises around the UK. This episode shares how great things can be achieved by any scale of operation.

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/

The aim of this podcast is to discover, highlight and share best practice, innovation and insights from the galleries, museums and heritage sites that make up the UK's rich and varied cultural sector. How can cultural enterprises delight the public and also be financially sustainable? This podcast will find out and share the knowledge for everyone's benefit.

In this fascinating first episode, host Tom Dykes joins Rachel for a quick tour of Hampton Court before settling in her historic (every room has a story here) office to discuss everything from dealing with Royals, to roasting beef in original Tudor kitchens... from the latest theories on maximising visitor experience, to balancing revenue and disruption when it comes to granting filming licences.

The 'Arts & Culture' podcast publishes a new episode every month. Please subscribe to never miss an episode, leave a review to support the podcast and do spread the word far and wide.

For more information on Hampton Court - https://www.hrp.org.uk/hampton-court-palace/#gs.6b9zzw

Rachel's book about Visitor Experience - https://facetpublishing.co.uk/page/detail/?K=9781783305490

The podcast for the Cultural Sector.

The Arts & Culture podcast delivers best-in-class thought leadership, with industry heavy hitters and crucial sector-defining topics, going behind the scenes at the UK's museums, galleries and heritage sites. 

Host Tom Dawson is COO for the Association for Cultural Enterprises.

https://culturalenterprises.org.uk/