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    <title>Digging In</title>
    <description>MISS DIG 811 has been helping keep the public and the underground utility infrastructure in Michigan safe for 50 years. ‘Digging In’ covers topics such as the State’s damage prevention law, how utility locating works, what online programs are right for you, and a variety of other topics and information that can help ensure your next digging project is both safe and successful.</description>
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    <pubDate>Tue, 8 Aug 2023 15:57:19 +0000</pubDate>
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    <itunes:summary>MISS DIG 811 has been helping keep the public and the underground utility infrastructure in Michigan safe for 50 years. ‘Digging In’ covers topics such as the State’s damage prevention law, how utility locating works, what online programs are right for you, and a variety of other topics and information that can help ensure your next digging project is both safe and successful.</itunes:summary>
    <itunes:author>Eric Urbain, MISS DIG 811</itunes:author>
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      <title>811 Day</title>
      <description><![CDATA[811 Day is this week! In this episode we'll talk about what MISS DIG 811 is up to, and also hear from Scot Runke and Chloe Reckling from DTE Energy about what damage prevention and safety awareness initiatives that the utility provider is active in this summer.
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      <pubDate>Tue, 8 Aug 2023 15:57:19 +0000</pubDate>
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      <itunes:title>811 Day</itunes:title>
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      <itunes:summary>811 Day is this week! In this episode we&apos;ll talk about what MISS DIG 811 is up to, and also hear from Scot Runke and Chloe Reckling from DTE Energy about what damage prevention and safety awareness initiatives that the utility provider is active in this summer.</itunes:summary>
      <itunes:subtitle>811 Day is this week! In this episode we&apos;ll talk about what MISS DIG 811 is up to, and also hear from Scot Runke and Chloe Reckling from DTE Energy about what damage prevention and safety awareness initiatives that the utility provider is active in this summer.</itunes:subtitle>
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      <description><![CDATA[Digging In is honored to welcome our first guest of 2023, Scot Runke, Gas Operations Manager for DTE Energy. We'll discuss damage prevention industry trends as well as the strides the Company has made in its damage prevention and safety efforts. 
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      <pubDate>Thu, 6 Apr 2023 04:00:00 +0000</pubDate>
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      <itunes:duration>00:34:59</itunes:duration>
      <itunes:summary>Digging In is honored to welcome our first guest of 2023, Scot Runke, Gas Operations Manager for DTE Energy. We&apos;ll discuss damage prevention industry trends as well as the strides the Company has made in its damage prevention and safety efforts. </itunes:summary>
      <itunes:subtitle>Digging In is honored to welcome our first guest of 2023, Scot Runke, Gas Operations Manager for DTE Energy. We&apos;ll discuss damage prevention industry trends as well as the strides the Company has made in its damage prevention and safety efforts. </itunes:subtitle>
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      <title>Safe Digging Month 2023</title>
      <description><![CDATA[We're back! After a winter slumber, Digging In returns to highlight MISS DIG 811 public awareness and education activity for National Safe Digging Month and beyond. 
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      <pubDate>Thu, 6 Apr 2023 04:00:00 +0000</pubDate>
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      <itunes:title>Safe Digging Month 2023</itunes:title>
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      <itunes:duration>00:05:30</itunes:duration>
      <itunes:summary>We&apos;re back! After a winter slumber, Digging In returns to highlight MISS DIG 811 public awareness and education activity for National Safe Digging Month and beyond. </itunes:summary>
      <itunes:subtitle>We&apos;re back! After a winter slumber, Digging In returns to highlight MISS DIG 811 public awareness and education activity for National Safe Digging Month and beyond. </itunes:subtitle>
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      <itunes:episode>37</itunes:episode>
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      <title>Utility Safety Partners</title>
      <description><![CDATA[Digging In is proud to welcome Mike Sullivan, President of Utility Safety Partners in Alberta, Canada, to the program. We discuss how they're much more than a notification center and have brought several stakeholder groups together as one organization to tackle damage prevention and safety in the Western Canadian province. 
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      <pubDate>Wed, 9 Nov 2022 16:15:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
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      <itunes:title>Utility Safety Partners</itunes:title>
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      <itunes:duration>00:46:16</itunes:duration>
      <itunes:summary>Digging In is proud to welcome Mike Sullivan, President of Utility Safety Partners in Alberta, Canada, to the program. We discuss how they&apos;re much more than a notification center and have brought several stakeholder groups together as one organization to tackle damage prevention and safety in the Western Canadian province. </itunes:summary>
      <itunes:subtitle>Digging In is proud to welcome Mike Sullivan, President of Utility Safety Partners in Alberta, Canada, to the program. We discuss how they&apos;re much more than a notification center and have brought several stakeholder groups together as one organization to tackle damage prevention and safety in the Western Canadian province. </itunes:subtitle>
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      <itunes:episode>36</itunes:episode>
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      <title>Community Outreach</title>
      <description><![CDATA[MISS DIG 811 Community Outreach Specialists travel the state providing support and resources to our municipal members and more! In this episode, we talk with Paul Harding and Colleen Goddard about the important work they do to help our members navigate challenges to their damage prevention endeavors. 
]]></description>
      <pubDate>Mon, 19 Sep 2022 14:00:00 +0000</pubDate>
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      <itunes:title>Community Outreach</itunes:title>
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      <itunes:summary>MISS DIG 811 Community Outreach Specialists travel the state providing support and resources to our municipal members and more! In this episode, we talk with Paul Harding and Colleen Goddard about the important work they do to help our members navigate challenges to their damage prevention endeavors. </itunes:summary>
      <itunes:subtitle>MISS DIG 811 Community Outreach Specialists travel the state providing support and resources to our municipal members and more! In this episode, we talk with Paul Harding and Colleen Goddard about the important work they do to help our members navigate challenges to their damage prevention endeavors. </itunes:subtitle>
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      <description><![CDATA[MISS DIG 811 welcomes its new Chief Operating Officer, Joe Guadagnino, to the organization! In this episode, we catch up with Joe as he shares his background and how his role as COO can help MISS DIG 811 serve its stakeholders.
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      <pubDate>Mon, 1 Aug 2022 14:00:00 +0000</pubDate>
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      <itunes:title>Meet the New MISS DIG 811 C.O.O.</itunes:title>
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      <itunes:summary>MISS DIG 811 welcomes its new Chief Operating Officer, Joe Guadagnino, to the organization! In this episode, we catch up with Joe as he shares his background and how his role as COO can help MISS DIG 811 serve its stakeholders.</itunes:summary>
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      <description><![CDATA[Digging In is back! We're once again joined by Dave Chislea from the Michigan Public Service Commission to discuss many commonly asked questions that we get from the excavation community.
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      <pubDate>Mon, 11 Jul 2022 14:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
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      <itunes:title>MPSC Summer &apos;22</itunes:title>
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      <itunes:duration>00:22:48</itunes:duration>
      <itunes:summary>Digging In is back! We&apos;re once again joined by Dave Chislea from the Michigan Public Service Commission to discuss many commonly asked questions that we get from the excavation community.</itunes:summary>
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      <description><![CDATA['Digging In' welcomes Tracey McLenon, V.P. of Operations for the Construction Association of Michigan, to the show to discuss the Association's mission and highlight the resources it provides its members.
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      <pubDate>Mon, 18 Apr 2022 14:00:00 +0000</pubDate>
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      <itunes:summary>&apos;Digging In&apos; welcomes Tracey McLenon, V.P. of Operations for the Construction Association of Michigan, to the show to discuss the Association&apos;s mission and highlight the resources it provides its members.</itunes:summary>
      <itunes:subtitle>&apos;Digging In&apos; welcomes Tracey McLenon, V.P. of Operations for the Construction Association of Michigan, to the show to discuss the Association&apos;s mission and highlight the resources it provides its members.</itunes:subtitle>
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      <title>Episode 31 - Spring 2022 Updates</title>
      <description><![CDATA[While we thaw out from Winter, this brief episode touches on ways to get assistance with the new PelicanCorp system, in addition to previewing the 811 awareness campaigns you can expect to see in 2022.
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      <pubDate>Mon, 7 Mar 2022 15:00:00 +0000</pubDate>
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      <itunes:title>Episode 31 - Spring 2022 Updates</itunes:title>
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      <itunes:summary>While we thaw out from Winter, this brief episode touches on ways to get assistance with the new PelicanCorp system, in addition to previewing the 811 awareness campaigns you can expect to see in 2022.</itunes:summary>
      <itunes:subtitle>While we thaw out from Winter, this brief episode touches on ways to get assistance with the new PelicanCorp system, in addition to previewing the 811 awareness campaigns you can expect to see in 2022.</itunes:subtitle>
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      <description><![CDATA[It's a new year, and MISS DIG's new software, OneCall Access is in place. In this episode, we discuss some of the policy & procedural changes associated with the new program, as well as where to find support and information on how to best utilize it.
]]></description>
      <pubDate>Mon, 17 Jan 2022 15:00:00 +0000</pubDate>
      <author>education@missdig811.org (Eric Urbain)</author>
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      <itunes:summary>It&apos;s a new year, and MISS DIG&apos;s new software, OneCall Access is in place. In this episode, we discuss some of the policy &amp; procedural changes associated with the new program, as well as where to find support and information on how to best utilize it.</itunes:summary>
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      <title>Episode 29 - 2 Minute Warning</title>
      <description><![CDATA[Are you ready for the PelicanCorp Conversion? In this brief episode we touch on some of the changes you should expect to see, and how to learn more, so you don't get caught off guard. 
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      <pubDate>Mon, 6 Dec 2021 15:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
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      <itunes:summary>Are you ready for the PelicanCorp Conversion? In this brief episode we touch on some of the changes you should expect to see, and how to learn more, so you don&apos;t get caught off guard. </itunes:summary>
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      <description><![CDATA[MISS DIG 811 CEO, Bruce Campbell, joins the program to talk about changes that have occurred in 2021 at Notification Center (FNCA, External Affairs, Pelican Software switchover) and how they affect you. 
]]></description>
      <pubDate>Mon, 29 Nov 2021 15:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-28-2021-changes-with-bruce-campbell-M38X3jFB</link>
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      <itunes:title>Episode 28 - 2021 Changes with Bruce Campbell</itunes:title>
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      <itunes:summary>MISS DIG 811 CEO, Bruce Campbell, joins the program to talk about changes that have occurred in 2021 at Notification Center (FNCA, External Affairs, Pelican Software switchover) and how they affect you. </itunes:summary>
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      <title>Episode 27 - Michigan Public Service Commission</title>
      <description><![CDATA[Digging In welcomes Dave Chislea, Manager of Gas Operations for the Michigan Public Service Commission, to the show to discuss the Commission's contributions to damage prevention throughout Michigan.
]]></description>
      <pubDate>Mon, 25 Oct 2021 14:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-27-michigan-public-service-commission-Q893KSU4</link>
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      <itunes:title>Episode 27 - Michigan Public Service Commission</itunes:title>
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      <itunes:duration>00:28:11</itunes:duration>
      <itunes:summary>Digging In welcomes Dave Chislea, Manager of Gas Operations for the Michigan Public Service Commission, to the show to discuss the Commission&apos;s contributions to damage prevention throughout Michigan.</itunes:summary>
      <itunes:subtitle>Digging In welcomes Dave Chislea, Manager of Gas Operations for the Michigan Public Service Commission, to the show to discuss the Commission&apos;s contributions to damage prevention throughout Michigan.</itunes:subtitle>
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      <title>Episode 26 - Educational Mobile Unit</title>
      <description><![CDATA[MISS DIG 811's community-focused Educational Mobile Unit (EMU) has been making the rounds this summer. We'll look at several events that the EMU has been a part of and give you a heads up on future dates where you can find MISS DIG 811 spreading its safety messaging. 
]]></description>
      <pubDate>Mon, 23 Aug 2021 14:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-26-educational-mobile-unit-XWfwlixW</link>
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      <itunes:title>Episode 26 - Educational Mobile Unit</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:07:38</itunes:duration>
      <itunes:summary>MISS DIG 811&apos;s community-focused Educational Mobile Unit (EMU) has been making the rounds this summer. We&apos;ll look at several events that the EMU has been a part of and give you a heads up on future dates where you can find MISS DIG 811 spreading its safety messaging. </itunes:summary>
      <itunes:subtitle>MISS DIG 811&apos;s community-focused Educational Mobile Unit (EMU) has been making the rounds this summer. We&apos;ll look at several events that the EMU has been a part of and give you a heads up on future dates where you can find MISS DIG 811 spreading its safety messaging. </itunes:subtitle>
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      <title>Episode 25 - Detroit Area Flooding</title>
      <description><![CDATA[A recent article in the Detroit News introduces information that some of the area-wide flooding that hit Metro Detroit in late June could have ties back to the 811, excavation, and utility damage prevention process. We'll discuss some of what the article says, and how it serves as a reminder of the importance of the 811 process for all stakeholders.
]]></description>
      <pubDate>Mon, 2 Aug 2021 14:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-25-detroit-area-flooding-71UOw_J4</link>
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      <itunes:title>Episode 25 - Detroit Area Flooding</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:19:13</itunes:duration>
      <itunes:summary>A recent article in the Detroit News introduces information that some of the area-wide flooding that hit Metro Detroit in late June could have ties back to the 811, excavation, and utility damage prevention process. We&apos;ll discuss some of what the article says, and how it serves as a reminder of the importance of the 811 process for all stakeholders.</itunes:summary>
      <itunes:subtitle>A recent article in the Detroit News introduces information that some of the area-wide flooding that hit Metro Detroit in late June could have ties back to the 811, excavation, and utility damage prevention process. We&apos;ll discuss some of what the article says, and how it serves as a reminder of the importance of the 811 process for all stakeholders.</itunes:subtitle>
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      <title>Episode 24 - This Day in History</title>
      <description><![CDATA[It's a holiday week and summer is in full swing. In this brief episode, we take a break from utility topics to cover just a few interesting "This Day in History" fun facts for your listening pleasure.
]]></description>
      <pubDate>Mon, 5 Jul 2021 14:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-24-this-day-in-history-qmG3aPUs</link>
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      <itunes:title>Episode 24 - This Day in History</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:04:50</itunes:duration>
      <itunes:summary>It&apos;s a holiday week and summer is in full swing. In this brief episode, we take a break from utility topics to cover just a few interesting &quot;This Day in History&quot; fun facts for your listening pleasure.</itunes:summary>
      <itunes:subtitle>It&apos;s a holiday week and summer is in full swing. In this brief episode, we take a break from utility topics to cover just a few interesting &quot;This Day in History&quot; fun facts for your listening pleasure.</itunes:subtitle>
      <itunes:explicit>no</itunes:explicit>
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      <title>Episode 23 - MISS DIG 811 IT Systems Manager</title>
      <description><![CDATA[Digging In is joined by Katie Gruzwalski, MISS DIG 811 IT Systems Manager, to discuss the important role technology plays in the Notification Center being able to service all of its Stakeholders, as well as some important changes the IT department is working on. 
]]></description>
      <pubDate>Mon, 14 Jun 2021 14:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-23-miss-dig-811-it-systems-manager-Vl3kpUDo</link>
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      <itunes:title>Episode 23 - MISS DIG 811 IT Systems Manager</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:16:17</itunes:duration>
      <itunes:summary>Digging In is joined by Katie Gruzwalski, MISS DIG 811 IT Systems Manager, to discuss the important role technology plays in the Notification Center being able to service all of its Stakeholders, as well as some important changes the IT department is working on. </itunes:summary>
      <itunes:subtitle>Digging In is joined by Katie Gruzwalski, MISS DIG 811 IT Systems Manager, to discuss the important role technology plays in the Notification Center being able to service all of its Stakeholders, as well as some important changes the IT department is working on. </itunes:subtitle>
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      <title>Episode 22 - Construction Angels</title>
      <description><![CDATA[We happy to be joined by Patrick Carr to discuss Construction Angels, a charitable organization that helps families of those who are lost in worksite incidents. Learn how to get involved with their wonderful cause. 
]]></description>
      <pubDate>Mon, 24 May 2021 14:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-22-construction-angles-9OeN4Y2M</link>
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      <itunes:title>Episode 22 - Construction Angels</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:16:27</itunes:duration>
      <itunes:summary>We happy to be joined by Patrick Carr to discuss Construction Angels, a charitable organization that helps families of those who are lost in worksite incidents. Learn how to get involved with their wonderful cause. </itunes:summary>
      <itunes:subtitle>We happy to be joined by Patrick Carr to discuss Construction Angels, a charitable organization that helps families of those who are lost in worksite incidents. Learn how to get involved with their wonderful cause. </itunes:subtitle>
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      <title>Episode 21 - MISS DIG 811 Education Marketing Manager, Gail Wyckhouse</title>
      <description><![CDATA[We're joined by Gail Wyckhouse, MISS DIG 811 Education & Marketing Manager to discuss not only what campaigns and projects are happening, but also some of the strategies and mechanics that go into the public awareness activities we participate in. 
]]></description>
      <pubDate>Mon, 26 Apr 2021 14:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-21-miss-dig-811-education-marketing-manager-gail-wyckhouse-ua_QUjLc</link>
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      <itunes:title>Episode 21 - MISS DIG 811 Education Marketing Manager, Gail Wyckhouse</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:23:31</itunes:duration>
      <itunes:summary>We&apos;re joined by Gail Wyckhouse, MISS DIG 811 Education &amp; Marketing Manager to discuss not only what campaigns and projects are happening, but also some of the strategies and mechanics that go into the public awareness activities we participate in. </itunes:summary>
      <itunes:subtitle>We&apos;re joined by Gail Wyckhouse, MISS DIG 811 Education &amp; Marketing Manager to discuss not only what campaigns and projects are happening, but also some of the strategies and mechanics that go into the public awareness activities we participate in. </itunes:subtitle>
      <itunes:explicit>no</itunes:explicit>
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      <title>Episode 20 - Safe Digging Month Social Media Campaigns</title>
      <description><![CDATA[April is National Safe Digging Month. In this brief episode we'll highlight the campaigns and contests available on MISS DIG 811's social media resources. Learn how to get involved to win a nice prize for yourself or your community. 
]]></description>
      <pubDate>Mon, 5 Apr 2021 14:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-20-safe-digging-month-social-media-campaigns-cq0WL_lV</link>
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      <itunes:title>Episode 20 - Safe Digging Month Social Media Campaigns</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:05:07</itunes:duration>
      <itunes:summary>April is National Safe Digging Month. In this brief episode we&apos;ll highlight the campaigns and contests available on MISS DIG 811&apos;s social media resources. Learn how to get involved to win a nice prize for yourself or your community. </itunes:summary>
      <itunes:subtitle>April is National Safe Digging Month. In this brief episode we&apos;ll highlight the campaigns and contests available on MISS DIG 811&apos;s social media resources. Learn how to get involved to win a nice prize for yourself or your community. </itunes:subtitle>
      <itunes:explicit>no</itunes:explicit>
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      <title>Episode 19 - RTE Spring 2021</title>
      <description><![CDATA[In this Episode, we're joined by MISS DIG 811 Web Ticket Manager, Stephanie Boe, to discuss how using Remote Ticket Entry (RTE) can benefit any and all excavators that communicate with MISS DIG 811 on a consistent basis. A wide variety of functions, tailored training, and an easy sign-up process. If you dig for a living, RTE is the program for you. 
]]></description>
      <pubDate>Mon, 22 Mar 2021 14:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-19-rte-spring-2021-7ipNOfVU</link>
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      <itunes:title>Episode 19 - RTE Spring 2021</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:17:08</itunes:duration>
      <itunes:summary>In this Episode, we&apos;re joined by MISS DIG 811 Web Ticket Manager, Stephanie Boe, to discuss how using Remote Ticket Entry (RTE) can benefit any and all excavators that communicate with MISS DIG 811 on a consistent basis. A wide variety of functions, tailored training, and an easy sign-up process. If you dig for a living, RTE is the program for you. </itunes:summary>
      <itunes:subtitle>In this Episode, we&apos;re joined by MISS DIG 811 Web Ticket Manager, Stephanie Boe, to discuss how using Remote Ticket Entry (RTE) can benefit any and all excavators that communicate with MISS DIG 811 on a consistent basis. A wide variety of functions, tailored training, and an easy sign-up process. If you dig for a living, RTE is the program for you. </itunes:subtitle>
      <itunes:explicit>no</itunes:explicit>
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      <title>Episode 18 - Consumers Energy</title>
      <description><![CDATA[We're joined by Kay Lancour with Consumers Energy's Public Safety Outreach and Damage Prevention Team to discuss the damage prevention initiatives taking place at Consumers Energy, and how they may be able to assist in your project's success. 
]]></description>
      <pubDate>Mon, 8 Mar 2021 15:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-18-consumers-energy-LWQ5QzCs</link>
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      <itunes:title>Episode 18 - Consumers Energy</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:18:01</itunes:duration>
      <itunes:summary>We&apos;re joined by Kay Lancour with Consumers Energy&apos;s Public Safety Outreach and Damage Prevention Team to discuss the damage prevention initiatives taking place at Consumers Energy, and how they may be able to assist in your project&apos;s success. </itunes:summary>
      <itunes:subtitle>We&apos;re joined by Kay Lancour with Consumers Energy&apos;s Public Safety Outreach and Damage Prevention Team to discuss the damage prevention initiatives taking place at Consumers Energy, and how they may be able to assist in your project&apos;s success. </itunes:subtitle>
      <itunes:explicit>no</itunes:explicit>
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      <itunes:episode>18</itunes:episode>
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      <title>Episode 17 - Public Awareness</title>
      <description><![CDATA[With digging season around the corner, MISSDIG 811 will soon begin to roll out its public awareness campaigns and activities. In this episode we preview what Michigan residents should expect to see and hear from the Notification Center in 2021. 
]]></description>
      <pubDate>Mon, 22 Feb 2021 15:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-17-public-awareness-53XOeWaT</link>
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      <itunes:title>Episode 17 - Public Awareness</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:14:54</itunes:duration>
      <itunes:summary>With digging season around the corner, MISSDIG 811 will soon begin to roll out its public awareness campaigns and activities. In this episode we preview what Michigan residents should expect to see and hear from the Notification Center in 2021. </itunes:summary>
      <itunes:subtitle>With digging season around the corner, MISSDIG 811 will soon begin to roll out its public awareness campaigns and activities. In this episode we preview what Michigan residents should expect to see and hear from the Notification Center in 2021. </itunes:subtitle>
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      <title>Episode 16 - Utility Locating</title>
      <description><![CDATA[In this episode, we're joined by Harry Carr, Project Manager at Utility Resource Group. With his help we hope to offer excavators, homeowners, and all stakeholders, a better understanding of what goes into the challenging and important work of underground facility locating. 

]]></description>
      <pubDate>Mon, 8 Feb 2021 15:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-16-utility-locating-Fpk_h9Op</link>
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      <itunes:title>Episode 16 - Utility Locating</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:27:50</itunes:duration>
      <itunes:summary>In this episode, we&apos;re joined by Harry Carr, Project Manager at Utility Resource Group. With his help we hope to offer excavators, homeowners, and all stakeholders, a better understanding of what goes into the challenging and important work of underground facility locating. 
</itunes:summary>
      <itunes:subtitle>In this episode, we&apos;re joined by Harry Carr, Project Manager at Utility Resource Group. With his help we hope to offer excavators, homeowners, and all stakeholders, a better understanding of what goes into the challenging and important work of underground facility locating. 
</itunes:subtitle>
      <itunes:explicit>no</itunes:explicit>
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      <title>Episode 15 - Member Services</title>
      <description><![CDATA[MISS DIG 811 tickets don't find their way to Michigan's facility owners and operators via magic. In this episode, we're joined by Laura Arnold, Member Services Director, to discuss how her department works with each member to ensure that tickets find their way to the appropriate party at the appropriate time, and how they can help you with your damage prevention needs. 
]]></description>
      <pubDate>Mon, 25 Jan 2021 17:37:50 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-15-member-services-Jaqq2h8f</link>
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      <itunes:title>Episode 15 - Member Services</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:22:52</itunes:duration>
      <itunes:summary>MISS DIG 811 tickets don&apos;t find their way to Michigan&apos;s facility owners and operators via magic. In this episode, we&apos;re joined by Laura Arnold, Member Services Director, to discuss how her department works with each member to ensure that tickets find their way to the appropriate party at the appropriate time, and how they can help you with your damage prevention needs. </itunes:summary>
      <itunes:subtitle>MISS DIG 811 tickets don&apos;t find their way to Michigan&apos;s facility owners and operators via magic. In this episode, we&apos;re joined by Laura Arnold, Member Services Director, to discuss how her department works with each member to ensure that tickets find their way to the appropriate party at the appropriate time, and how they can help you with your damage prevention needs. </itunes:subtitle>
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      <title>Episode 14 - Tales From the Call Center</title>
      <description><![CDATA[Millions of calls have been processed by MISS DIG 811 over the years. Not all of them are straight forward. In this episode, several current and former Notification System Representatives share their accounts of unique, bizarre, and humorous calls they have taken.
]]></description>
      <pubDate>Mon, 18 Jan 2021 15:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-14-tales-from-the-call-center-_8zkTvDn</link>
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      <itunes:title>Episode 14 - Tales From the Call Center</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:10:15</itunes:duration>
      <itunes:summary>Millions of calls have been processed by MISS DIG 811 over the years. Not all of them are straight forward. In this episode, several current and former Notification System Representatives share their accounts of unique, bizarre, and humorous calls they have taken.</itunes:summary>
      <itunes:subtitle>Millions of calls have been processed by MISS DIG 811 over the years. Not all of them are straight forward. In this episode, several current and former Notification System Representatives share their accounts of unique, bizarre, and humorous calls they have taken.</itunes:subtitle>
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      <title>Episode 13 - Program Updates 2021</title>
      <description><![CDATA[In this episode we preview three updates to the MISS DIG 811 ticket creation process that will be rolled out in 2021. We'll discuss how Locate Demand Management, Complex Ticket, and E-Mod, can help streamline the damage prevention process for excavator and locator alike. 
]]></description>
      <pubDate>Mon, 11 Jan 2021 15:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-13-program-updates-2021-beIalhbW</link>
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      <itunes:title>Episode 13 - Program Updates 2021</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:10:23</itunes:duration>
      <itunes:summary>In this episode we preview three updates to the MISS DIG 811 ticket creation process that will be rolled out in 2021. We&apos;ll discuss how Locate Demand Management, Complex Ticket, and E-Mod, can help streamline the damage prevention process for excavator and locator alike. </itunes:summary>
      <itunes:subtitle>In this episode we preview three updates to the MISS DIG 811 ticket creation process that will be rolled out in 2021. We&apos;ll discuss how Locate Demand Management, Complex Ticket, and E-Mod, can help streamline the damage prevention process for excavator and locator alike. </itunes:subtitle>
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      <title>Episode 12 - News &amp; Notes From December</title>
      <description><![CDATA[Digging In kicks off 2021 by looking at three utility and excavation stories that made headlines both nationally and in Michigan. 
Sources: WDIV, Detroit | KUSA-  9 News, Denver | Reuters
]]></description>
      <pubDate>Mon, 4 Jan 2021 20:28:33 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-12-news-notes-from-december-t2o7WxrW</link>
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      <itunes:title>Episode 12 - News &amp; Notes From December</itunes:title>
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      <itunes:summary>Digging In kicks off 2021 by looking at three utility and excavation stories that made headlines both nationally and in Michigan. 
Sources: WDIV, Detroit | KUSA-  9 News, Denver | Reuters</itunes:summary>
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Sources: WDIV, Detroit | KUSA-  9 News, Denver | Reuters</itunes:subtitle>
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      <title>Episode 11 - 2020 in Review</title>
      <description><![CDATA[We thankfully reached the end of this crazy year! In this episode we'll take a quick look back at some of the new initiatives undertaken at MISS DIG 811 in 2020. 
]]></description>
      <pubDate>Mon, 21 Dec 2020 15:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-11-2020-in-review-6qoOnJ8D</link>
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      <itunes:title>Episode 11 - 2020 in Review</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:12:45</itunes:duration>
      <itunes:summary>We thankfully reached the end of this crazy year! In this episode we&apos;ll take a quick look back at some of the new initiatives undertaken at MISS DIG 811 in 2020. </itunes:summary>
      <itunes:subtitle>We thankfully reached the end of this crazy year! In this episode we&apos;ll take a quick look back at some of the new initiatives undertaken at MISS DIG 811 in 2020. </itunes:subtitle>
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      <title>Episode 10 - Damage Reporting</title>
      <description><![CDATA[Buried facilities are struck thousands of times a year across the state. In this episode we'll take a look at some available statistics that highlight some of the underlying causes, as well as how to enhance the reporting of damage data that that is ultimately used to develop strategies to reduce these incidents. 
]]></description>
      <pubDate>Mon, 14 Dec 2020 15:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-10-damage-reporting-NluR39HM</link>
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      <itunes:title>Episode 10 - Damage Reporting</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:00:00</itunes:duration>
      <itunes:summary>Buried facilities are struck thousands of times a year across the state. In this episode we&apos;ll take a look at some available statistics that highlight some of the underlying causes, as well as how to enhance the reporting of damage data that that is ultimately used to develop strategies to reduce these incidents. </itunes:summary>
      <itunes:subtitle>Buried facilities are struck thousands of times a year across the state. In this episode we&apos;ll take a look at some available statistics that highlight some of the underlying causes, as well as how to enhance the reporting of damage data that that is ultimately used to develop strategies to reduce these incidents. </itunes:subtitle>
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      <title>Episode 9 - Marine Tickets</title>
      <description><![CDATA[MISS DIG 811's Pat Goddard joins the show to discuss Marine Ticket, a program offered by the Notification Center to help protect facilities submerged in water, as well as the environment and Michigan's aquatic ecosystems. 
]]></description>
      <pubDate>Mon, 7 Dec 2020 15:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-9-marine-tickets-LXqLTY8q</link>
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      <itunes:title>Episode 9 - Marine Tickets</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:15:12</itunes:duration>
      <itunes:summary>MISS DIG 811&apos;s Pat Goddard joins the show to discuss Marine Ticket, a program offered by the Notification Center to help protect facilities submerged in water, as well as the environment and Michigan&apos;s aquatic ecosystems. </itunes:summary>
      <itunes:subtitle>MISS DIG 811&apos;s Pat Goddard joins the show to discuss Marine Ticket, a program offered by the Notification Center to help protect facilities submerged in water, as well as the environment and Michigan&apos;s aquatic ecosystems. </itunes:subtitle>
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      <title>Episode 8 - Remote Ticket Entry</title>
      <description><![CDATA[Remote Ticket Entry (RTE) is MISS DIG 811's primary online tool for professional excavators to create dig notices. In this episode, we'll quickly highlight the benefits that come with utilizing RTE when compared to calling in each job. With this information, we hope that you'll join the over 2100 active RTE users and move your tickets online.
]]></description>
      <pubDate>Mon, 30 Nov 2020 15:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-8-remote-ticket-entry-UA4t3f3G</link>
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      <itunes:title>Episode 8 - Remote Ticket Entry</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:13:02</itunes:duration>
      <itunes:summary>Remote Ticket Entry (RTE) is MISS DIG 811&apos;s primary online tool for professional excavators to create dig notices. In this episode, we&apos;ll quickly highlight the benefits that come with utilizing RTE when compared to calling in each job. With this information, we hope that you&apos;ll join the over 2100 active RTE users and move your tickets online.</itunes:summary>
      <itunes:subtitle>Remote Ticket Entry (RTE) is MISS DIG 811&apos;s primary online tool for professional excavators to create dig notices. In this episode, we&apos;ll quickly highlight the benefits that come with utilizing RTE when compared to calling in each job. With this information, we hope that you&apos;ll join the over 2100 active RTE users and move your tickets online.</itunes:subtitle>
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      <title>Episode 7-  Interview with MISS DIG 811 CEO, Bruce Campbell</title>
      <description><![CDATA[MISS DIG 811 CEO, Bruce Campbell joins the show to discuss his experiences that led to him assuming his leadership role at the Notification Center, how MISS DIG 811's Board of Directors operates, and what's next for damage prevention in Michigan. 
]]></description>
      <pubDate>Mon, 23 Nov 2020 15:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-7-interview-with-miss-dig-811-ceo-bruce-campbell-iW_hWUuf</link>
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      <itunes:title>Episode 7-  Interview with MISS DIG 811 CEO, Bruce Campbell</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:27:16</itunes:duration>
      <itunes:summary>MISS DIG 811 CEO, Bruce Campbell joins the show to discuss his experiences that led to him assuming his leadership role at the Notification Center, how MISS DIG 811&apos;s Board of Directors operates, and what&apos;s next for damage prevention in Michigan. </itunes:summary>
      <itunes:subtitle>MISS DIG 811 CEO, Bruce Campbell joins the show to discuss his experiences that led to him assuming his leadership role at the Notification Center, how MISS DIG 811&apos;s Board of Directors operates, and what&apos;s next for damage prevention in Michigan. </itunes:subtitle>
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      <title>Episode 6- MISS DIG 811 Time frames</title>
      <description><![CDATA[When talking about 811 and the damage prevention process, we throw a lot of times around: 3 days, 21 day, 3 hours, 24 hours. It can all get a little confusing. In this episode we’ll break down what the wait and response times are for you based on your circumstances.  
]]></description>
      <pubDate>Mon, 16 Nov 2020 15:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-6-miss-dig-811-time-frames-OGSLMkDO</link>
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      <itunes:title>Episode 6- MISS DIG 811 Time frames</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:07:55</itunes:duration>
      <itunes:summary>When talking about 811 and the damage prevention process, we throw a lot of times around: 3 days, 21 day, 3 hours, 24 hours. It can all get a little confusing. In this episode we’ll break down what the wait and response times are for you based on your circumstances.  </itunes:summary>
      <itunes:subtitle>When talking about 811 and the damage prevention process, we throw a lot of times around: 3 days, 21 day, 3 hours, 24 hours. It can all get a little confusing. In this episode we’ll break down what the wait and response times are for you based on your circumstances.  </itunes:subtitle>
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      <title>Episode 5- Online Tools</title>
      <description><![CDATA[Our Lives are online. There’s an app, a website, or some online service for just about everything we do. That holds true for MISS DIG 811. We’ll discuss the online programs and offerings that can simplify your interaction with Michigan’s Utility Notification Center.  
]]></description>
      <pubDate>Mon, 9 Nov 2020 15:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-5-online-tools-na2Kl8XG</link>
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      <itunes:title>Episode 5- Online Tools</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:14:10</itunes:duration>
      <itunes:summary>Our Lives are online. There’s an app, a website, or some online service for just about everything we do. That holds true for MISS DIG 811. We’ll discuss the online programs and offerings that can simplify your interaction with Michigan’s Utility Notification Center.  </itunes:summary>
      <itunes:subtitle>Our Lives are online. There’s an app, a website, or some online service for just about everything we do. That holds true for MISS DIG 811. We’ll discuss the online programs and offerings that can simplify your interaction with Michigan’s Utility Notification Center.  </itunes:subtitle>
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      <title>Episode 4- MISS DIG 811 for Beginners</title>
      <description><![CDATA[Professional excavators work with MISS DIG 811 every day and know the rules for safely working near underground lines. As a do-it-yourselfer, you may have never contacted MISSS DIG 811 before and are not sure what to expect. In this episode, we’ll cover what steps you need to take to stay safe, and keep the lights on, when digging in your yard. 
]]></description>
      <pubDate>Mon, 2 Nov 2020 15:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-4-miss-dig-811-for-beginners-3QQhAXgn</link>
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      <itunes:title>Episode 4- MISS DIG 811 for Beginners</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:05:15</itunes:duration>
      <itunes:summary>Professional excavators work with MISS DIG 811 every day and know the rules for safely working near underground lines. As a do-it-yourselfer, you may have never contacted MISSS DIG 811 before and are not sure what to expect. In this episode, we’ll cover what steps you need to take to stay safe, and keep the lights on, when digging in your yard. </itunes:summary>
      <itunes:subtitle>Professional excavators work with MISS DIG 811 every day and know the rules for safely working near underground lines. As a do-it-yourselfer, you may have never contacted MISSS DIG 811 before and are not sure what to expect. In this episode, we’ll cover what steps you need to take to stay safe, and keep the lights on, when digging in your yard. </itunes:subtitle>
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      <title>Episode 3- Beware of Private Lines</title>
      <description><![CDATA[You’ve contacted MISS DIG 811 in preparation for your upcoming digging project. Many are not aware that not all underground line will be located and marked by the local utility providers. Learn what will, and will not, be located prior to your job and what you can do about those ‘private’ lines that may still put your project at risk.  
]]></description>
      <pubDate>Mon, 26 Oct 2020 14:00:00 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
      <link>https://digging-in.simplecast.com/episodes/episode-3-beware-of-private-lines-ZcxYp9Am</link>
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      <itunes:title>Episode 3- Beware of Private Lines</itunes:title>
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      <itunes:summary>You’ve contacted MISS DIG 811 in preparation for your upcoming digging project. Many are not aware that not all underground line will be located and marked by the local utility providers. Learn what will, and will not, be located prior to your job and what you can do about those ‘private’ lines that may still put your project at risk.  </itunes:summary>
      <itunes:subtitle>You’ve contacted MISS DIG 811 in preparation for your upcoming digging project. Many are not aware that not all underground line will be located and marked by the local utility providers. Learn what will, and will not, be located prior to your job and what you can do about those ‘private’ lines that may still put your project at risk.  </itunes:subtitle>
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      <title>Episode 2- The MISS DIG Law and What it Means For You</title>
      <description><![CDATA[Public Act 174 of 2014, otherwise known as the ‘MISS DIG Law’ governs all aspects of utility damage prevention in Michigan. In this episode we will discuss the requirements and regulations for excavators, utility providers, as well as how the State enforces the various aspects of this legislation.  
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      <pubDate>Mon, 19 Oct 2020 13:58:31 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
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      <itunes:title>Episode 2- The MISS DIG Law and What it Means For You</itunes:title>
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      <itunes:duration>00:10:39</itunes:duration>
      <itunes:summary>Public Act 174 of 2014, otherwise known as the ‘MISS DIG Law’ governs all aspects of utility damage prevention in Michigan. In this episode we will discuss the requirements and regulations for excavators, utility providers, as well as how the State enforces the various aspects of this legislation.  </itunes:summary>
      <itunes:subtitle>Public Act 174 of 2014, otherwise known as the ‘MISS DIG Law’ governs all aspects of utility damage prevention in Michigan. In this episode we will discuss the requirements and regulations for excavators, utility providers, as well as how the State enforces the various aspects of this legislation.  </itunes:subtitle>
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      <title>Episode 1- MISS DIG 811: 50 Years of Damage Prevention</title>
      <description><![CDATA[In our first episode, we will cover how MISS DIG 811 started as a small pilot hotline number in Oakland County 50 years ago, and how it’s evolved to become Michigan’s leader in utility damage prevention and excavation safety.
]]></description>
      <pubDate>Mon, 12 Oct 2020 13:58:44 +0000</pubDate>
      <author>education@missdig811.org (MISS DIG 811)</author>
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      <itunes:title>Episode 1- MISS DIG 811: 50 Years of Damage Prevention</itunes:title>
      <itunes:author>MISS DIG 811</itunes:author>
      <itunes:duration>00:09:59</itunes:duration>
      <itunes:summary>In our first episode, we will cover how MISS DIG 811 started as a small pilot hotline number in Oakland County 50 years ago, and how it’s evolved to become Michigan’s leader in utility damage prevention and excavation safety.</itunes:summary>
      <itunes:subtitle>In our first episode, we will cover how MISS DIG 811 started as a small pilot hotline number in Oakland County 50 years ago, and how it’s evolved to become Michigan’s leader in utility damage prevention and excavation safety.</itunes:subtitle>
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