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    <title>The Innovator Podcast</title>
    <description>From interviews to expert tips, we&apos;ve got everything you need to build an IT strategy you can be confident in!</description>
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    <pubDate>Tue, 21 Jun 2022 13:53:09 +0000</pubDate>
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    <itunes:summary>From interviews to expert tips, we&apos;ve got everything you need to build an IT strategy you can be confident in!</itunes:summary>
    <itunes:author>Pearson-Kelly Technology</itunes:author>
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      <title>Tips for Successful IT Projects with Taylor Wells, Operations Manager at Pearson-Kelly Technology</title>
      <description><![CDATA[<p>Interested in doing an IT Project with Pearson-Kelly Technology? Check out our website for more info: pearsonkelly.com</p>
]]></description>
      <pubDate>Tue, 21 Jun 2022 13:53:09 +0000</pubDate>
      <author>kenzie@pearsonkelly.com (Lee Flood, Taylor Wells)</author>
      <link>https://innovatorpodcast.simplecast.com/episodes/tips-for-successful-it-projects-HRFV2Y7u</link>
      <content:encoded><![CDATA[<p>Interested in doing an IT Project with Pearson-Kelly Technology? Check out our website for more info: pearsonkelly.com</p>
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      <itunes:title>Tips for Successful IT Projects with Taylor Wells, Operations Manager at Pearson-Kelly Technology</itunes:title>
      <itunes:author>Lee Flood, Taylor Wells</itunes:author>
      <itunes:duration>00:20:28</itunes:duration>
      <itunes:summary>In this episode, Lee Flood, Pearson-Kelly President, sits down with Taylor Wells, Operations Manager, to discuss how Pearson-Kelly runs IT projects for SMBs in Missouri, Arkansas, Kansas and Oklahoma.</itunes:summary>
      <itunes:subtitle>In this episode, Lee Flood, Pearson-Kelly President, sits down with Taylor Wells, Operations Manager, to discuss how Pearson-Kelly runs IT projects for SMBs in Missouri, Arkansas, Kansas and Oklahoma.</itunes:subtitle>
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      <title>Chelsey Bode, CEO, sits with Cybersecurity Expert Drew Sanford to Talk How the Landscape Has Changed in 2 Years</title>
      <description><![CDATA[<p><i><strong>When security issues happen in a business, they don't only impact that business' customers. It impacts that business and the 100 employees that work there. Cybersecurity strategies help them understand how to keep operating so they can keep paying their employees so they can keep providing services.</strong></i></p><p>In the last two years, we've seen a stark shift in the way businesses and business owners talk about cybersecurity. In 2019/2020, managed service providers like Pearson-Kelly were educating small and medium sized businesses on the terminology and attack methods. Now, we're arguably in a worse off spot with business owners understanding what cybersecurity is, but not caring or not taking the time to do anything about it.</p><p>If you're business gets hit with a cyberattack, it's not just your bottom line in jeopardy. If you have to lay off staff, or close down completely, your employees go without paychecks and some families could go without food for the week.</p><p>This is a very real scenario. A business gets hit with a ransomware attack every 11 seconds. </p><p>If you don't have preventative tools in place to defend your business, you're putting your employees' families at risk. If you don't have an attack strategy in place for WHEN a hacker gets into your business, you're risking the livelihoods of everyone you employ, at the very least.</p><p><strong>Don't know where to start? </strong><a href="https://pearsonkelly.com/pricing/"><strong>Talk to Pearson-Kelly Technology about prevention options</strong></a><strong> and </strong><a href="https://pearsonkelly.com/how-to-build-an-incident-response-plan/"><strong>download our IR Program Toolkit</strong></a><strong> for all the resources you need to get started on your attack strategy today.</strong></p>
]]></description>
      <pubDate>Fri, 17 Jun 2022 14:29:44 +0000</pubDate>
      <author>kenzie@pearsonkelly.com (chelsey bode, drew sanford, connectwise, pearson-kelly technology)</author>
      <link>https://innovatorpodcast.simplecast.com/episodes/changes-in-cybersecurity-affecting-small-businesses-bTSaG4Pm</link>
      <content:encoded><![CDATA[<p><i><strong>When security issues happen in a business, they don't only impact that business' customers. It impacts that business and the 100 employees that work there. Cybersecurity strategies help them understand how to keep operating so they can keep paying their employees so they can keep providing services.</strong></i></p><p>In the last two years, we've seen a stark shift in the way businesses and business owners talk about cybersecurity. In 2019/2020, managed service providers like Pearson-Kelly were educating small and medium sized businesses on the terminology and attack methods. Now, we're arguably in a worse off spot with business owners understanding what cybersecurity is, but not caring or not taking the time to do anything about it.</p><p>If you're business gets hit with a cyberattack, it's not just your bottom line in jeopardy. If you have to lay off staff, or close down completely, your employees go without paychecks and some families could go without food for the week.</p><p>This is a very real scenario. A business gets hit with a ransomware attack every 11 seconds. </p><p>If you don't have preventative tools in place to defend your business, you're putting your employees' families at risk. If you don't have an attack strategy in place for WHEN a hacker gets into your business, you're risking the livelihoods of everyone you employ, at the very least.</p><p><strong>Don't know where to start? </strong><a href="https://pearsonkelly.com/pricing/"><strong>Talk to Pearson-Kelly Technology about prevention options</strong></a><strong> and </strong><a href="https://pearsonkelly.com/how-to-build-an-incident-response-plan/"><strong>download our IR Program Toolkit</strong></a><strong> for all the resources you need to get started on your attack strategy today.</strong></p>
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      <itunes:title>Chelsey Bode, CEO, sits with Cybersecurity Expert Drew Sanford to Talk How the Landscape Has Changed in 2 Years</itunes:title>
      <itunes:author>chelsey bode, drew sanford, connectwise, pearson-kelly technology</itunes:author>
      <itunes:duration>00:19:00</itunes:duration>
      <itunes:summary>In this episode, Chelsey Bode, CEO of Pearson-Kelly Technology, sits down with cybersecurity expert Drew Sanford to talk about how the cybersecurity landscape has changed in the two years since Drew was in Springfield last.</itunes:summary>
      <itunes:subtitle>In this episode, Chelsey Bode, CEO of Pearson-Kelly Technology, sits down with cybersecurity expert Drew Sanford to talk about how the cybersecurity landscape has changed in the two years since Drew was in Springfield last.</itunes:subtitle>
      <itunes:keywords>cybersecurity, cybersecurity strategies for small business, incident response</itunes:keywords>
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      <title>Who You Gonna Call: Building an Incident Response Plan</title>
      <description><![CDATA[<p>A comprehensive incident response plan includes three pieces: a policy, a plan and a process. Any one without the others leaves you vulnerable in the midst of an attack. Download our toolkit to start building your own >  <a href="https://bit.ly/3MWZgXV">https://bit.ly/3MWZgXV</a></p><p><strong>WHY IS AN INCIDENT RESPONSE PLAN IMPORTANT?</strong><br />An Incident Response Program reduces the time and expense associated with a security incident. It requires an organization understand the threats to their environment and prevent common vulnerabilities. Some tips:</p><ul><li>Utilize open community repositories like the National Vulnerability Database to address known vulnerabilities</li><li>Determine the cyber events you currently monitor for</li><li>Complete or evaluate your Business Impact Analysis (BIA)</li><li>Use current resources in your organization to identify, mitigate and monitor threats</li></ul><p>WHO SHOULD BE ON YOUR TEAM?<br />Like business culture overall, the security culture in your organization is defined and driven by the attitudes, examples and tone demonstrated by your top executives and leaders. When you have buy in, its easier to get everyone in the organization on board with your security initiatives. Without it, you’re fighting and uphill battle every day.</p><p>An Incident Response Program defines the key stakeholders and key roles within your organization to be involved in a security incident to alleviate those three obstacles during an incident. These should include department managers, senior management, partners, customers and legal counsel. A fully functioning Incident Response Program may include the following roles:</p><ul><li>Legal counsel</li><li>Business Operations</li><li>Executive Management</li><li>Human Resources</li><li>Program/Project Management</li><li>Public Relations</li><li>Outside Consultants</li><li>IT & Security Teams</li><li>Vendors</li><li>Compliance</li><li>Business Partners & Stakeholders</li></ul><p><a href="https://pearsonkelly.com/how-to-build-an-incident-response-plan/">Learn more about building an incident response program on our blog!</a></p>
]]></description>
      <pubDate>Thu, 16 Jun 2022 21:22:31 +0000</pubDate>
      <author>kenzie@pearsonkelly.com (Drew Sanford, ConnectWise, Springfield Tech Council)</author>
      <link>https://innovatorpodcast.simplecast.com/episodes/how-to-build-an-incident-response-plan-UiP9QUOU</link>
      <content:encoded><![CDATA[<p>A comprehensive incident response plan includes three pieces: a policy, a plan and a process. Any one without the others leaves you vulnerable in the midst of an attack. Download our toolkit to start building your own >  <a href="https://bit.ly/3MWZgXV">https://bit.ly/3MWZgXV</a></p><p><strong>WHY IS AN INCIDENT RESPONSE PLAN IMPORTANT?</strong><br />An Incident Response Program reduces the time and expense associated with a security incident. It requires an organization understand the threats to their environment and prevent common vulnerabilities. Some tips:</p><ul><li>Utilize open community repositories like the National Vulnerability Database to address known vulnerabilities</li><li>Determine the cyber events you currently monitor for</li><li>Complete or evaluate your Business Impact Analysis (BIA)</li><li>Use current resources in your organization to identify, mitigate and monitor threats</li></ul><p>WHO SHOULD BE ON YOUR TEAM?<br />Like business culture overall, the security culture in your organization is defined and driven by the attitudes, examples and tone demonstrated by your top executives and leaders. When you have buy in, its easier to get everyone in the organization on board with your security initiatives. Without it, you’re fighting and uphill battle every day.</p><p>An Incident Response Program defines the key stakeholders and key roles within your organization to be involved in a security incident to alleviate those three obstacles during an incident. These should include department managers, senior management, partners, customers and legal counsel. A fully functioning Incident Response Program may include the following roles:</p><ul><li>Legal counsel</li><li>Business Operations</li><li>Executive Management</li><li>Human Resources</li><li>Program/Project Management</li><li>Public Relations</li><li>Outside Consultants</li><li>IT & Security Teams</li><li>Vendors</li><li>Compliance</li><li>Business Partners & Stakeholders</li></ul><p><a href="https://pearsonkelly.com/how-to-build-an-incident-response-plan/">Learn more about building an incident response program on our blog!</a></p>
]]></content:encoded>
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      <itunes:title>Who You Gonna Call: Building an Incident Response Plan</itunes:title>
      <itunes:author>Drew Sanford, ConnectWise, Springfield Tech Council</itunes:author>
      <itunes:duration>01:08:08</itunes:duration>
      <itunes:summary>Pearson-Kelly Technology is back with their THIRD cybersecurity event recording, this time discussing How to Build an Incident Response Plan with Springfield Tech Council and Drew Sanford of ConnectWise.</itunes:summary>
      <itunes:subtitle>Pearson-Kelly Technology is back with their THIRD cybersecurity event recording, this time discussing How to Build an Incident Response Plan with Springfield Tech Council and Drew Sanford of ConnectWise.</itunes:subtitle>
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      <title>A Leadership Talk with Pearson-Kelly&apos;s New Director of Finance</title>
      <description><![CDATA[In this episode of the Innovator Podcast, Lee Flood, President of Pearson-Kelly Technology, interviews Tyson Johns, Pearson-Kelly's new Director of Finance, about how he views leadership, his tips for future finance leaders and more.]]></description>
      <pubDate>Thu, 2 Jun 2022 18:09:23 +0000</pubDate>
      <author>kenzie@pearsonkelly.com (Lee Flood, Tyson Johns)</author>
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      <itunes:title>A Leadership Talk with Pearson-Kelly&apos;s New Director of Finance</itunes:title>
      <itunes:author>Lee Flood, Tyson Johns</itunes:author>
      <itunes:duration>00:25:37</itunes:duration>
      <itunes:summary>In this episode of the Innovator Podcast, Lee Flood, President of Pearson-Kelly Technology, interviews Tyson Johns, Pearson-Kelly&apos;s new Director of Finance, about how he views leadership, his tips for future finance leaders and more.</itunes:summary>
      <itunes:subtitle>In this episode of the Innovator Podcast, Lee Flood, President of Pearson-Kelly Technology, interviews Tyson Johns, Pearson-Kelly&apos;s new Director of Finance, about how he views leadership, his tips for future finance leaders and more.</itunes:subtitle>
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      <title>Cybersecurity Q&amp;A Event Recording | What You Don&apos;t Know Will Hurt You</title>
      <description><![CDATA[<p>On March 3, <a href="https://pearsonkelly.com/">Pearson-Kelly Technology</a> and <a href="https://members.sgftechcouncil.com/stc-events/Details/q2-cybersecurity-community-event-597423?sourceTypeId=Hub">Springfield Tech Council</a> hosted a Cybersecurity Q&A for Small Business leaders with speakers Jay Ryerse of ConnectWise and Tyler Stilley of Pearson-Kelly Technology. The event brought in 75 individuals from businesses across Springfield and the surrounding cities to discuss the business ramifications of the Russia-Ukraine conflict and walk through four scenarios small businesses are likely to experience.</p><p><strong>TOP TAKEAWAYS</strong><br />There are 10 actions IT leaders can take this week to drastically improve their cybersecurity practices and defenses against cyber threats:</p><ol><li>Verify software patches and updates are installed on all devices</li><li>Enable Multi-Factor Authentication (2FA)</li><li>Change passwords for network devices and require 2FA</li><li>Remove internet facing management consoles</li><li>Upgrade end-of-service software and hardware</li><li>Document and train on the processes for reporting suspicious activity</li><li>Implement SIEM</li><li>Test backups and take at least one version offline every month</li><li>Review policies and procedures, especially incident response plans</li><li>Perform a cybersecurity assessment</li></ol><p> </p><p><strong>CONTENT GIVEAWAYS</strong><br />Check out the free templates Jay referenced during the podcast, as well as the presentation slides and video recording.<br /><br /><a href="https://pearsonkelly.gemalpha.com/view/5879fca6624546c49ca7b6af3bc80f4f672062bd5d6c4d149eff90f7e119f385/INFOSHEET+-+14+Ways+to+Protect+Your+Business+From+a+Cyber+Attack" target="_blank">10 Actions to Improve Cybersecurity Practices [CHECKLIST]</a><br /><a href="https://pearsonkelly.gemalpha.com/view/b5ea4cb0f0324dbb98023d7101cedfd56a5d7a92e8174f00a79c216c24f9f80e/What%20You%20Don't%20Know%20Will%20Hurt%20You" target="_blank">Presentation Slide Deck</a><br /><a href="https://youtu.be/znH8WBJYBic" target="_blank">Video Recording</a><br /><a href="https://pearsonkelly.gemalpha.com/view/d93e8335981349d3a18813370399de6308039414c5b54a1f8b3ec3f939ea49d6/PeopleProcessTechnology+Technology+Outcomes+Explainer" target="_blank">How to Achieve Successful Technology Outcomes [INFOGRAPHIC] </a></p>
]]></description>
      <pubDate>Mon, 28 Mar 2022 18:18:26 +0000</pubDate>
      <author>kenzie@pearsonkelly.com (Lee Flood, Jay Ryerse, Tyler Stilley, Springfield Tech Council)</author>
      <link>https://innovatorpodcast.simplecast.com/episodes/cybersecurity-qa-event-recording-K2aWSUie</link>
      <content:encoded><![CDATA[<p>On March 3, <a href="https://pearsonkelly.com/">Pearson-Kelly Technology</a> and <a href="https://members.sgftechcouncil.com/stc-events/Details/q2-cybersecurity-community-event-597423?sourceTypeId=Hub">Springfield Tech Council</a> hosted a Cybersecurity Q&A for Small Business leaders with speakers Jay Ryerse of ConnectWise and Tyler Stilley of Pearson-Kelly Technology. The event brought in 75 individuals from businesses across Springfield and the surrounding cities to discuss the business ramifications of the Russia-Ukraine conflict and walk through four scenarios small businesses are likely to experience.</p><p><strong>TOP TAKEAWAYS</strong><br />There are 10 actions IT leaders can take this week to drastically improve their cybersecurity practices and defenses against cyber threats:</p><ol><li>Verify software patches and updates are installed on all devices</li><li>Enable Multi-Factor Authentication (2FA)</li><li>Change passwords for network devices and require 2FA</li><li>Remove internet facing management consoles</li><li>Upgrade end-of-service software and hardware</li><li>Document and train on the processes for reporting suspicious activity</li><li>Implement SIEM</li><li>Test backups and take at least one version offline every month</li><li>Review policies and procedures, especially incident response plans</li><li>Perform a cybersecurity assessment</li></ol><p> </p><p><strong>CONTENT GIVEAWAYS</strong><br />Check out the free templates Jay referenced during the podcast, as well as the presentation slides and video recording.<br /><br /><a href="https://pearsonkelly.gemalpha.com/view/5879fca6624546c49ca7b6af3bc80f4f672062bd5d6c4d149eff90f7e119f385/INFOSHEET+-+14+Ways+to+Protect+Your+Business+From+a+Cyber+Attack" target="_blank">10 Actions to Improve Cybersecurity Practices [CHECKLIST]</a><br /><a href="https://pearsonkelly.gemalpha.com/view/b5ea4cb0f0324dbb98023d7101cedfd56a5d7a92e8174f00a79c216c24f9f80e/What%20You%20Don't%20Know%20Will%20Hurt%20You" target="_blank">Presentation Slide Deck</a><br /><a href="https://youtu.be/znH8WBJYBic" target="_blank">Video Recording</a><br /><a href="https://pearsonkelly.gemalpha.com/view/d93e8335981349d3a18813370399de6308039414c5b54a1f8b3ec3f939ea49d6/PeopleProcessTechnology+Technology+Outcomes+Explainer" target="_blank">How to Achieve Successful Technology Outcomes [INFOGRAPHIC] </a></p>
]]></content:encoded>
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      <itunes:title>Cybersecurity Q&amp;A Event Recording | What You Don&apos;t Know Will Hurt You</itunes:title>
      <itunes:author>Lee Flood, Jay Ryerse, Tyler Stilley, Springfield Tech Council</itunes:author>
      <itunes:duration>01:34:44</itunes:duration>
      <itunes:summary>This episode is a recording of a cybersecurity event we hosted in March 2022 on cybersecurity best practices and real-life scenarios businesses should be prepared to defend against.</itunes:summary>
      <itunes:subtitle>This episode is a recording of a cybersecurity event we hosted in March 2022 on cybersecurity best practices and real-life scenarios businesses should be prepared to defend against.</itunes:subtitle>
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      <title>How to Hire a Technical Resource</title>
      <description><![CDATA[Taylor Wells, Operations Manager, and Tyler Stilley, vCISO, sit down with Pearson-Kelly's Executive Vice President, Lee Flood, to talk about hiring technical talent.

Both talk about how they vet technical talent during the interview process, what makes a technical candidate a good "fit" and much more.]]></description>
      <pubDate>Wed, 26 May 2021 14:30:00 +0000</pubDate>
      <author>kenzie@pearsonkelly.com (Taylor Wells, Tyler Stilley, Lee Flood)</author>
      <link>https://innovatorpodcast.simplecast.com/episodes/how-to-hire-a-technical-resource-A639pg7x</link>
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      <itunes:title>How to Hire a Technical Resource</itunes:title>
      <itunes:author>Taylor Wells, Tyler Stilley, Lee Flood</itunes:author>
      <itunes:duration>00:38:27</itunes:duration>
      <itunes:summary>Taylor Wells, Operations Manager, and Tyler Stilley, vCISO, sit down with Pearson-Kelly&apos;s Executive Vice President, Lee Flood, to talk about hiring technical talent.

Both talk about how they vet technical talent during the interview process, what makes a technical candidate a good &quot;fit&quot; and much more.</itunes:summary>
      <itunes:subtitle>Taylor Wells, Operations Manager, and Tyler Stilley, vCISO, sit down with Pearson-Kelly&apos;s Executive Vice President, Lee Flood, to talk about hiring technical talent.

Both talk about how they vet technical talent during the interview process, what makes a technical candidate a good &quot;fit&quot; and much more.</itunes:subtitle>
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      <title>Managing Security Expectations with Tyler Stilley and Chelsey Bode</title>
      <description><![CDATA[Tyler Stilley, a security specialist with more than 10 years in the industry, sits down with Chelsey Bode, President of Pearson-Kelly Technology. They talk about the best ways to see success in an owner-IT relationship.]]></description>
      <pubDate>Fri, 30 Apr 2021 17:11:31 +0000</pubDate>
      <author>kenzie@pearsonkelly.com (Chelsey Bode, Tyler Stilley)</author>
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      <pubDate>Wed, 8 Jul 2020 16:27:44 +0000</pubDate>
      <author>kenzie@pearsonkelly.com (Brock Glidwell, Jason Bekemeier, Lee Flood)</author>
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      <pubDate>Mon, 11 Nov 2019 20:42:29 +0000</pubDate>
      <author>kenzie@pearsonkelly.com (Pearson-Kelly Technology )</author>
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