Profitable Salon Owner Podcast

Why Your Team Isn’t Listening (And How to Fix It) | EP 240 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 8 Apr 2026 13:00:00 +0000

5 Key Learnings:

People listen when what you say feels valuable to them.
If you’re out of tune personally, your team will feel it.
Your team is a reflection of your leadership.
There are 6 areas to tune in yourself and 6 areas to tune in your business.
Teams buy in faster when they feel you care about their growth, not just your own.

Learn More About Our Sponsors:
Collins: http://collins.co/hpsa
L'ANZA: https://www.lanza.com/
MYA: https://joinmya.com/
AURA: https://aurasalonware.com/hpsa/
(Use promo code HPSA for your first 2 months FREE)

Do's and Dont's of Building Your Salon's Dream Team | EP 239 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 1 Apr 2026 13:00:00 +0000

0:00 - Why dream team building matters
0:33 - Stephanie Fox’s journey in beauty and recruiting
2:12 - The most important element in team building
3:50 - How leaders must evolve with the workforce
6:07 - The two stakeholders every salon depends on
8:37 - When owners should hire support to lead better
11:31 - How to create real team culture and trust
16:03 - How to balance team needs with business reality
20:05 - What recruiting actually means in salons
24:55 - The biggest recruiting mistakes salon owners make

Learn More About Our Sponsors:
Collins: http://collins.co/hpsa
L'ANZA: https://www.lanza.com/
MYA: https://joinmya.com/
AURA: https://aurasalonware.com/hpsa/

The #1 Ingredient to Training Your Salon Team | EP 238 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 25 Mar 2026 13:00:00 +0000

In this episode, you'll learn:

Celebrating all wins means recognizing effort, risk, and progress, not just outcomes
Immediate celebration creates emotional connection and builds confidence faster
Struggling team members improve when owners focus on what they are doing right
Celebration should be personalized so it feels encouraging, not performative
A stronger culture is built when teams learn to celebrate themselves and each other consistently

The Truth About Expanding to Multiple Locations | EP 237 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 18 Mar 2026 13:00:00 +0000

In this episode, you'll learn:

Why the hardest transition is moving from one location to two
Why expansion must be based on numbers and not ego
How and why leadership structure must evolve as locations increase
Why stepping out of daily operations allows sustainable growth
When does having fewer locations might mean higher profit

How to Properly Compensate Non-Service Work | EP 236 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 4 Mar 2026 14:00:00 +0000

What we cover in this episode:

Why task-based pay creates speed and ownership while hourly pay often rewards laziness.
How to build a "Directed Downtime" list so staff always know what to do when they’re not booked.
How to separate what’s required from paid add-ons.
Why increasing commission for extra duties is not the best decision to make.
Why optional education must be truly optional with no guilt or pressure.

The Power of Passion Beyond the Salon | EP 235 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 25 Feb 2026 14:00:00 +0000

In this episode, you'll learn HOW:

Passion fuels resilience during burnout seasons.
Building something bigger than your salon strengthens culture.
Serving others fills your tank faster than personal success alone.
You don’t need full credentials to start, just take the first step.
Purpose grows when you say yes before you feel ready.

Why Your Salon Staff Won’t Step Up (And How to Fix It) | EP 234 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 18 Feb 2026 14:00:00 +0000

Episode 234 – Profitable Salon Owner Podcast

Topic: Fixing Salon Staff Accountability

In this episode, you’ll learn:

Why staff don’t step up

The hidden leadership mistake

How to create ownership in your salon

The difference between managing and leading

What high-performing salon cultures have in common

If your salon feels like:
You’re the only adult in the room
You’re constantly correcting behavior
You can’t trust your team fully

This conversation will change how you lead.

—

Want help building a high-performance salon?
Visit High Performance Salon Academy.

The Leadership Team Blueprint: Right People, Right Seats, Real Growth | EP 233 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 11 Feb 2026 17:08:08 +0000

Here's what you'll learn from this episode:

The real difference between a manager and a leader
The “right person, right seat” rule (and why it matters)
How a weekly 90-minute leadership meeting creates real accountability
What to do if someone isn’t a fit in a leadership role
How to find leaders even in a small team
The biggest mistakes salon owners make when building leadership teams

Learn More About Our Sponsors:

Collins: http://collins.co/hpsa
L'ANZA: https://www.lanza.com/
MYA: https://joinmya.com/
AURA: https://aurasalonware.com/hpsa/ (Use promo code HPSA for your first 2 months FREE)

The Real Power of AI for Salon Owners: Precision Over Information | EP 232 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 4 Feb 2026 14:00:00 +0000

In this episode, you’ll hear:

Why AI won’t replace haircuts or massages but will replace several roles behind the scenes
The “$20/month employee” concept (and the 6–8 jobs it can support
How to start using AI the right way: “Go to lunch with AI”
Voice prompts vs typing prompts
Building playbooks instead of long, outdated SOPs
The “Sh*t Manual” every salon should have for emergencies and chaos
Offboarding checklists: what to do when someone quits so you don’t miss steps
The big shift: from the age of information to the age of precision

The Salon Code of Honor: Fix Your Culture, Drama, and Accountability | EP 231 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 28 Jan 2026 14:00:00 +0000

In this episode, Jason Everett joins Kayla Swanson to talk about the Code of Honor, a simple system that can transform your salon culture, reduce team drama, and strengthen accountability.

You’ll hear:

Why “we all get along” isn’t the same as a strong culture

What happens when you don’t have rules (spoiler: your team makes their own)

How to create a Code of Honor with your team

The biggest mistakes owners make when implementing it

How Code of Honor builds trust and performance under pressure

Need support building your own Code of Honor?

Text “CODE” to (916) 258-0720 and we’ll help you!

How to Develop 6-Figure Stylists Without Burning Them Out | EP 230 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 21 Jan 2026 14:00:00 +0000

In this episode, Kayla sits down with Danielle Cherewyk to talk about how salon owners can build a culture where team members grow into high-performing, six-figure earners.

You’ll hear:

Danielle’s story and why she built a career-path culture early

How she helped her team realize they were closer than they thought

How the program grew from 6 qualifiers to 14

What salon owners can do to expand belief and break income ceilings

How Danielle supports her team with a 7:1 mentorship model

How to make “money conversations” normal without making them uncomfortable

Why your salon wins when your people WIN

What High-Performing Salons Do Differently | EP 229 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 14 Jan 2026 14:00:00 +0000

In this episode, Kayla and Jason unpack what it really means to be a high-performing salon and why the biggest difference isn’t intelligence, luck, or even talent.

What you’ll hear in this episode:

What “high performance” actually means (and why it’s the foundation of everything at HPSA)

The true separator of the top 1% from the rest

Why high performers don’t overthink, stall out, or wait for perfect plans

How top owners get their team to execute quickly

Why “corrective action” is the cheat code for growth

The 2–20–24 Rule for taking action immediately and building momentum

Why and how consistency turns excellence into a habit

Why Profit Is the Only Thing That Saves Your Salon This 2026 | EP 228 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 7 Jan 2026 14:00:00 +0000

In this episode, Kayla Swanson and Jason Everett discuss what it truly means to be a profitable salon owner.

They cover the following topics:

The difference between staying busy and actually making money

Why salon owners often avoid profit (sometimes without knowing it)

How to begin shifting your salon from survival to sustainability

Jason also shares why profitable businesses create better teams, stronger cultures, and more fulfilled owners.

Buy, Sell, or Shut the Doors? What Smart Salon Owners Will Do in 2026 | EP 227 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 31 Dec 2025 14:00:00 +0000

In this episode, you’ll discover:

Why 2026 is a buyer’s market and how shaky operations are creating big opportunities for owners who are ready.

What does capacity utilization mean and how to know if growth is smart or premature.

Are you a CEO or just a high-paid stylist? And how to start shifting into true ownership.

Why Jason wrote Prove Them Wrong and how owners can use it as a roadmap for stylists who want more income and a long-term future.

Why Jason believes you must get lean, smart, and supported to ensure you’re on the upswing, not the decline of next year.

The MINDSET you need for 2026.

The Real Reason You’re Burnt Out (And the 3 Fixes That Actually Work) | EP 226 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 17 Dec 2025 14:00:00 +0000

In this episode, you’ll learn:

Why burnout is often a mindset shift issue, not just a rest issue

The difference between Burn On, Burn Up, and Burnout

How effort vs reward imbalance quietly creates burnout

Why impostor syndrome can be a catalyst (and how common it is)

The 3 major causes of burnout and their respective cures

A leadership takeaway: why investing in support is often cheaper than losing great people

Stop Going Broke on Gift Cards: The Salon Owner’s Survival Guide | EP 225 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 10 Dec 2025 14:00:00 +0000

Gift Cards as a Tool for Growth: Gift cards can be highly profitable when used to attract new guests and grow revenue during holidays.

Biggest Mistake #1 - Discounting: Avoid offering discounts on gift cards, as this can hurt your profit margins and set unrealistic pricing expectations.

Biggest Mistake #2 - No Boundaries: Clearly define gift card usage rules to prevent misuse, like limiting their use to specific services or retail products.

Biggest Mistake #3 - Fluffing December Sales: High gift card sales in December can artificially inflate revenue, leaving other months weaker.

Biggest Mistake #4 - Spending December’s Cash: Treat gift card revenue as deferred income and avoid spending it immediately.

Biggest Mistake #5 - Misclassifying on P&L: Log gift card sales properly as liabilities until redeemed, to avoid tax and accounting issues.

Biggest Mistake #6 - Selling to Existing Clients: Focus on gift cards as a tool to bring in new customers rather than discounting services for loyal clients.

Theft Risks: Implement systems to track and catalog gift cards, as they can be a target for employee theft.

Timing and Marketing Strategies: Peak sales often happen close to Christmas, but promotions should encourage early-year bookings to maintain revenue consistency.

Creative Packages: Bundle gift cards with services or retail items to add value, attract new guests, and provide thoughtful gifting options for businesses or groups.

Peak Productivity for Salon Owners: What You Must Know | EP 224 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 3 Dec 2025 14:00:00 +0000

In this episode:

What productivity really means (and why it’s universal)

Why food, energy, and environment influence your brain’s performance

How dopamine, distraction, and devices wreck productivity

Time-blocking, presence, and building a routine that works

How to model productivity for your team

Creating psychological safety and meaningful feedback loops

Helping team members identify the real reason behind their behavior

What salon owners can do TODAY to increase productivity in their salons

Why You Want to Quit Your Salon… and What It Really Means | EP 223 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 26 Nov 2025 14:00:00 +0000

💡 What you'll learn:

Why nearly every owner reaches a point where they want to quit

Jason’s real experiences with business overwhelm and financial pressure

How internal beliefs shape your external business results

How to build resilience and embrace disruption in your business

Why the size of your business is directly tied to the size of the problems you can handle

🎧 Feeling stuck? This episode is the mindset reset you need.🔥

The Real Reason 93% of Salons Don’t Make Money | EP 222 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 19 Nov 2025 14:00:00 +0000

Most salon owners don’t have control over their profit... and it’s costing them big. In this episode, Jason Everett joins Kayla Swanson to reveal why profit doesn't equate to working harder or cutting more costs. But it simply means understanding your numbers and planning intentionally. They share the key stages of business growth, how to find your break-even point, and when real profit starts to show up. You’ll walk away knowing exactly how to stop guessing and start leading with clarity and confidence. SimpleCast Show Notes (bullet point list of what is covered in episode): [Paste Here] 💡 Here’s what you’ll learn: ✅ The difference between making money and making profit ✅ Why most owners confuse “income” with “pay” ✅ How to calculate your break-even point (and why it matters) ✅ When you actually start profiting and how to grow from there ✅ Why hiding money from yourself can help you grow your profit ✅ How to shift from being an employee to being an investor 🎧 Listen now and take back control of your profit without losing your passion.

Stop Looking Up or Down. Start Looking Within | EP 221 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Thu, 13 Nov 2025 20:47:08 +0000

Stop Looking Up or Down. Start Looking Within In this inspiring episode, Jason Everett joins Kayla Swanson to explore how comparison and self-doubt hold salon owners back and how to break free from them. They unpack the concept of “borrowed confidence,” share lessons from personal experiences, and reveal how to use your community and mindset to rise higher. Learn how to stop looking up to others or down on yourself so you can start focusing on your own growth and potential. SimpleCast Show Notes (bullet point list of what is covered in episode): [Paste Here] 💡 Here’s what you’ll learn from this episode: ✅ The truth about comparison and how it kills confidence ✅ How to “borrow confidence” from others and your future self ✅ The importance of surrounding yourself with supportive people ✅ How celebrating others’ wins helps you grow faster ✅ Mindset shifts to overcome fear and self-doubt 🎧 Tune in and discover how to stop competing so you can start becoming the confident leader your team needs.

Is your Salon Layout Helping or Hurting Your Profits? | EP 220 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 5 Nov 2025 14:00:00 +0000

💡 Here’s what you’ll learn:

How salon layout directly impacts profit and productivity
Why space optimization boosts revenue and retention
The importance of investing in quality salon furniture
How to use 3D tools for better design decisions
Questions to ask before remodeling or expanding
How to create a welcoming, profitable environment for clients and staff

🎧 Tune in now to learn how to design a salon that works smarter, not harder!

🔗 collins.co/hpsa

Learn more here - www.highperformancesalon.com
Join our FB group - www.facebook.com/groups/highperformancesalon
Like us on FB - www.facebook.com/highperformancesalon
Follow us on IG - www.instagram.com/highperformancesalon

How to Create a Five-Star Salon Experience Every Time | EP 219 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 29 Oct 2025 13:00:00 +0000

💡 Here’s what you’ll learn:

How to design a complete guest experience from start to finish
Why emotional connection matters more than technical perfection
How to train your team to deliver consistent five-star moments
Ways to use leadership collaboration to improve systems
Shelby’s proven process that increased her rebooking rate from 55% to 70%!!!

🎧 Listen now and discover how to make every visit unforgettable!

How to Build a Thriving, Profitable Salon with Danielle Cherewyk | EP 218 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 22 Oct 2025 13:00:00 +0000

What You’ll Learn in This Episode:

Danielle’s story of moving from passion to profit
How curiosity is the secret weapon for financial growth
Why flipping to “profit first” changes everything
Behavior hacks that make consistent profit possible
How to work with accountants without fear or confusion
Why your salon needs to be both pretty and profitable

How To Help Your Stylist Leverage ChatGPT to Further Their Career | EP 217 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 15 Oct 2025 13:00:00 +0000

💡 Here’s what you’ll learn in this episode:

Why AI is the biggest business shift since smartphones
How to avoid the pitfalls of using ChatGPT at the surface level
Real examples of AI saving time in salons (dress codes, staff training, systems, etc)
Why early adopters will outpace laggards in the industry
How to get access to 21 salon-specific AI tasks

🎧 Listen now and start putting AI to work in your salon!

How to Price for Profit and RAISE Your Prices | EP 216 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 8 Oct 2025 13:00:00 +0000

💡 Here’s what you’ll learn:

The #1 mistake salon owners make when setting prices
How to price for profit instead of fear
Why raising your prices can actually help attract better clients
The exact way to communicate price changes without losing trust
How often you should be raising your prices

How Do You Develop Leadership In Your Salon? | EP 215 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 1 Oct 2025 13:00:00 +0000

Here’s what you’ll learn:

Why most salon owners get stuck behind the chair
The difference between delegating vs. abdicating
How to attract leaders who treat your salon like their own
The mindset shift that helps you lead leaders instead of followers

🎧 Tune in now and start building the leadership team your salon deserves.

AI Top Secrets That Successful Salons Don't Want You To Know! | EP 214 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 24 Sep 2025 13:00:00 +0000

In This Episode, You’ll Discover:

Why AI isn’t just “another app” and how to use it as a business accelerator.
The difference between “cute prompts” and leveraging AI like a $10k consultant.
Real-world salon examples of how to automate training, recruiting, and even creative projects.
Why "sloppy prompting" (yes, sloppy!) is one of Jason’s favorite strategies.

Booth Rental vs. Commission: What Salon Owners Need to Know Now | EP 213 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 17 Sep 2025 13:00:00 +0000

In This Episode, You’ll Discover:

Why flexible rewards are more powerful than paychecks
The surprising value of hiring seasoned stylists
How to attract new hires without poaching
Leadership shifts that keep your salon competitive

🎧 Tune in now and get ahead of the hiring curve.

Learn more here - www.highperformancesalon.com
Join our FB group - www.facebook.com/groups/highperformancesalon
Like us on FB - www.facebook.com/highperformancesalon
Follow us on IG - www.instagram.com/highperformancesalon

The 3 S’s That Create Six-Figure Stylists and Owners | EP 212 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 10 Sep 2025 13:00:00 +0000

In this powerful episode, Jason Everett and Kayla Swanson discuss:

The story behind Prove Them Wrong and why it matters for salon owners
The six-figure service provider award and how it inspired an industry shift
The 3 S’s every stylist must master: Service, Sales, and Self
How reframing sales as “serving clients” changes everything
Why self-care is just as critical as technical skill
How salon owners can use this roadmap to create thriving, profitable teams

🎧 Ready to build your six-figure team? Tune in now!

When Is It Okay to Be “Mean” to Your Staff? | EP211 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 3 Sep 2025 13:00:00 +0000

In this eye-opening episode, Jason Everett joins Kayla Swanson to talk about leadership, discipline, and the line between being nice, firm, and mean.

💡 Here’s what you’ll learn:

The real definition of “mean” and why intent matters
Why giving staff everything they want can hurt your business
How to say no without losing trust or credibility
The formula for repairing broken trust after conflict
Why strong leadership requires standing with your team (not against them!)

Tune in now to learn how to lead with strength, clarity, and compassion.

Learn more here - www.highperformancesalon.com
Join our FB group - www.facebook.com/groups/highperformancesalon
Like us on FB - www.facebook.com/highperformancesalon
Follow us on IG - www.instagram.com/highperformancesalon

Why Relationships Are the Secret to Salon (and Life) Success | EP 210 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 27 Aug 2025 13:00:00 +0000

In this episode of the Profitable Salon Owner Podcast, Jason Everett joins host Kayla Swanson to unpack the power of relationships in both business and life.

💡 Here’s what you’ll learn:

Why your relationship with yourself sets the tone for everything else
The power of giving without expectation
How shared experiences create stronger bonds
Practical steps to repair broken trust
Why ignoring relationships can sabotage your business

🎧 Ready to build better relationships and a stronger salon? Listen now!

Learn more here - www.highperformancesalon.com
Join our FB group - www.facebook.com/groups/highperformancesalon
Like us on FB - www.facebook.com/highperformancesalon
Follow us on IG - www.instagram.com/highperformancesalon

From Overwhelmed to On-Brand: Your Salon’s Next Social Media Strategy | EP 209 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 20 Aug 2025 13:00:00 +0000

In this insightful episode of the Profitable Salon Owner Podcast, Kayla Swanson and Jason Everett tackle social media fatigue head-on. Rather than chasing perfection, they invite salon owners to embrace ease, authenticity, and fun.

Episode Highlights:

Why your audience wants to be entertained before they buy
How to find and adapt content inspiration wisely
The structure of a "Social Media Play Day", a staff-powered content day
The power of putting out 20 imperfect videos to build skill and confidence

Bonus: Text REELS or PLAYDAY to get the social media cheat sheets mentioned in the episode!

How to Own The Rest of 2025 as a Salon Owner | EP 208 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 13 Aug 2025 13:00:00 +0000

In This Episode, You'll Discover:

How to rise above fear-based salon gossip and headlines
The critical basics most salons are ignoring (and how to fix them fast)
Why “surprise and delight” is your 2025 secret weapon
The new way to support your team’s mental health and mindset
How to lead with vision and stop chasing your team
The #1 mistake struggling salon owners make (and how to avoid it)

👉 Listen now and position your salon for growth, stability, and leadership, no matter what 2025 brings.

The Salon Owner Comeback Story You Didn’t See Coming | EP 207 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 6 Aug 2025 13:00:00 +0000

In this episode of the Profitable Salon Owner Podcast, host Kayla Swanson sits down with Angie Lorenz, a salon owner of 12 years who went from the brink of burnout to earning a 19% profit—all within nine months. Angie shares her journey of:

Feeling stuck despite rising topline sales
Letting go of comparison and Instagram illusions
Implementing a Code of Honor and building a leadership team
Transitioning to Profit First systems
Using tools like Vish, Maya, and Salon Ninja to drive growth
Charging for parts and labor to reclaim profit from every service
Creating balance between personal life and business ownership

If you're feeling stuck, discouraged, or like you're pouring more into your business than it's giving back, this episode will remind you what's possible.

How to Bring Back Quality in Your Salon in 2025 | EP 206 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 30 Jul 2025 13:00:00 +0000

Is your salon feeling stale or overly systemized? Are guests getting a service… but not an experience?

Kayla Swanson is joined again by Leah Freeman (Global Color Director at L’ANZA) to dive deep into what it really takes to bring quality back into the guest journey.

In this Episode, You'll Discover:

Creative ways to stand out (without discounting)
How small sensory upgrades like scent machines & hot towels create emotional loyalty
How mindset affects pricing and who you attract
Strategies Leah is using in her own salon and med spa to boost retention
Perfect for owners who want to stop chasing deals and start designing a world-class guest experience

The Successful Salon Business Plan (Everything You Need To Know) | EP 205 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 23 Jul 2025 15:00:00 +0000

In This Episode, You’ll Discover:

Building a one-page business plan
Creating a proforma to forecast growth
Knowing when to pivot (and why plateaus are warning signs)
How to escape from behind the chair and scale sustainably
Getting advice from people who’ve done what you want to do

If your current plan is collecting dust or non-existent, this episode will reignite your vision and give you a real strategy to follow.

Employee to Owner: She Took Over a Salon and Made It Profitable! EP 204 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 16 Jul 2025 13:00:00 +0000

In This Episode, You’ll Discover:

How Jonelle went from buying a salon on maternity leave to doubling her revenue
The secrets to building a strong leadership team and trusting them to run the show
Smart ways to separate parts and labor and charge credit card fees to boost profits
Why accountability systems were a game changer for her business growth
Mindset shifts that helped her step up as a confident owner and inspire her team

How to Build a Salon Powerhouse and Sell More Retail Doing It | EP 203 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 9 Jul 2025 15:00:00 +0000

In This Episode, You’ll Discover:

How Danielle trains new stylists to become confident retail pros
The systems she put in place to support massive growth
What a “performance improvement plan” really means in her culture
Why retail numbers are more than just dollars—they measure care
Her go-to mindset check before opening a new location

Exposing How Too Much Inventory Is Costing Your Salon Thousands! | EP 202 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 2 Jul 2025 13:00:00 +0000

In This Episode, You’ll Discover:

The 14-year journey from debt to profit
Leah’s strategy for using 101 intermixable tubes to create any color
How to get your team on board with inventory changes
The truth about inventory taking up “rent-free” space
Why being profitable is NOT the same as being busy

Don't miss this episode if you're ready to finally make your back bar work for YOU!

Unlocking Salon Success | Strategies from Bennie Pollard | EP 201 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 25 Jun 2025 13:00:00 +0000

In This Episode, You’ll Discover:

Why building intentional relationships is key to long-term salon success
How to market your salon in a way that feels authentic and effective
The role of trust in client and distributor relationships—and how to earn it
Bennie’s personal strategies for elevating your salon’s reputation and culture
Real-world lessons from decades in the beauty industry that you can apply today

Walkouts, Wakeups & Winning Back Your Salon Culture | EP 200 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 18 Jun 2025 13:00:00 +0000

In This Episode, You’ll Discover:

What led to the breakdown and the breakthrough
The emotional toll no one talks about
How they rebuilt their culture with values the team helped define
Why intentional hiring (not just “warm bodies”) became the rule
How getting vulnerable as a leader changed everything

Preventing Salon Failure & Driving Success | Ep 199 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Thu, 12 Jun 2025 13:00:00 +0000

In This Episode, You’ll Discover:

Why continuous learning is essential for sustained salon success
The key business metrics every salon owner should understand
How seeking support can accelerate your growth journey
The value of creating a culture of growth within your salon team
Actionable ways to build personal accountability as a salon owner
How to overcome common challenges with clarity and confidence
What it takes to shift from surviving to thriving in your business

How To Train The Employees Of Your Salon Effectively | EP 198 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 4 Jun 2025 13:00:00 +0000

From mentorship pairings to business-building metrics, this episode shares the exact structure Elise uses to turn stylists into confident, high-performing pros.

What You’ll Learn:

What an associate program is (and how Elise built hers from scratch)
How to customize onboarding based on learning styles
The 6 levels and what each one teaches
Business metrics every associate must track
How to pair mentors for maximum impact
Why the program helps all new hires regardless of experience

🎧 Listen now and start building a stronger team from the inside out.

Salon Owners, AI is here. Are you keeping up? | EP 197 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 28 May 2025 13:00:00 +0000

💡 Here’s what you’ll learn:

What AI is and why it matters
How tools like ChatGPT and DALL·E are changing the game
How to leverage AI for higher productivity
Where you fall on the technology adoption curve
What salon owners risk by ignoring new tech
How to overcome fear and lead with curiosity

🎧 Ready to future-proof your salon? Listen now!

Shocking Truths About Mental Health in Salons | EP 196 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 21 May 2025 13:00:00 +0000

Here’s what you’ll learn in this episode:

Stephanie’s journey from unsafe work environments to becoming a psychological safety coach
The Green Light / Yellow Light / Red Light model for emotional awareness
How to spot burnout, disconnection, and fear in your team
Why language is key to addressing mental health
Practical steps for leading with empathy and emotional clarity
How client interactions can drain stylists emotionally, and what to do about it
Stephanie’s reminder: “Love has to include us too.”

AI Top Secrets That Successful Salons Don't Want You To Know! | EP 195 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 14 May 2025 13:00:00 +0000

In This Episode, You’ll Discover:

Why AI is like a Ferrari, only powerful when used right
Common mistakes salon owners make with AI
How to use AI as a "bionic enhancement," not a job replacement
Practical salon tasks you can automate today (staff training, dress codes & more)
How AI can save you hours and eliminate the "no time" excuse
Jason’s 21 AI tasks every salon owner should know

🎧 Ready to unlock the real power of AI in your salon? Listen now!

How to Turn Your Color Bar into a PROFIT CENTER | EP 194 | | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 7 May 2025 13:00:00 +0000

In this latest episode, we sit down with Alicia Soulier, CEO and founder of Salon Scale, to reveal how salons are turning their back bar from a cost center into a profit machine.

With real-world tips and the Profitable Back Bar System, Alicia breaks down how to track costs, communicate with your team, and boost your bottom line starting today!

💡 Here’s what you’ll learn:

How to finally track your back bar costs accurately
The “Profitable Back Bar System” that salons are using right now
Why clear communication is key to getting your team on board
Real-world tips to boost your bottom line (starting today!!)

🎧 Ready to make your back bar work for you? Listen now!

Can Salon Owners Transform Their Finances? | EP 193 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 30 Apr 2025 13:00:00 +0000

In this powerful episode, Jason Everett breaks down why focusing on the wrong numbers could be the reason you’re not keeping more profit.

💡 Here’s what you’ll learn:

Why revenue ≠ profit, and why that matters
How to calculate your break-even point
How to rethink your expenses and protect profit
Simple shifts to grow your profit margin today
Why having support around money matters more than you think

🎧 Ready to stop grinding and start profiting? Listen now!

The Secret to Flexible Scheduling for Salon Success! | | EP. 192 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 16 Apr 2025 13:00:00 +0000

In This Episode, You'll Discover:

Why Flexible Scheduling is key to team happiness and salon productivity
How the pandemic accelerated the shift to hybrid and lifestyle-based work models
Different types of custom schedules based on financial goals and family needs
Practical steps to implement lifestyle scheduling in your salon
How flexible scheduling can positively impact your salon culture
Tips for navigating challenges when shifting to a more flexible model
The generational shift toward valuing work-life balance—and how to adapt
How to future-proof your salon by evolving your scheduling practices

Learn more here - www.highperformancesalon.com

Join our FB group - www.facebook.com/groups/highperformancesalon

Like us on FB - www.facebook.com/highperformancesalon

Can Embracing Technology Make Your Salon the Best Place to Work? | EP 191 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 9 Apr 2025 13:00:00 +0000

In This Episode, You’ll Discover:

How technology can help you attract and retain top salon talent
The power of creating a mission-driven, tech-savvy salon culture
Why AI tools (like automated client reminders) are game-changers for time management and client retention
The benefit of replacing traditional interviews with “vibe check” meetups
Simple tech upgrades that make your salon a better place to work and grow

Learn more here - www.highperformancesalon.com

Join our FB group - www.facebook.com/groups/highperformancesalon

Like us on FB - www.facebook.com/highperformancesalon

Marketing Secrets Every Salon Owner Needs to Know | EP. 190 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 2 Apr 2025 13:00:00 +0000

In This Episode, You'll Discover:

The real purpose of marketing: communication and relationships
Effective strategies to capture and nurture leads
Why automation and drip campaigns are key to success
The role of SEO in growing your salon
How neuromarketing can keep your salon top of mind

Learn more here - www.highperformancesalon.com

Join our FB group - www.facebook.com/groups/highperformancesalon

Like us on FB - www.facebook.com/highperformancesalon

Secrets to a Five Star Salon Experience | EP 189 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 26 Mar 2025 13:00:00 +0000

In This Episode, You'll Discover:

How to create an emotional connection with clients beyond technical skills
The importance of a warm welcome and memorable touchpoints
Strategies for maintaining consistent service standards
The power of eye-to-eye consultations for better client relationships
The role of team training and leadership in delivering exceptional service
How to personalize client experiences for a lasting positive impression
Ways to engage your team in continuous improvement

Follow Shelby’s Instagram: @‌shelbybboise

Learn more here - www.highperformancesalon.com

Join our FB group - www.facebook.com/groups/highperformancesalon

Like us on FB - www.facebook.com/highperformancesalon

Retail Sales Mastery: Kristie Leslie’s 100% RTS Formula | EP 188 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Thu, 20 Mar 2025 18:06:59 +0000

Discover how a shift in mindset, personalized client experiences, and strategic brand partnerships can transform your salon's profitability. If you're ready to increase your salon’s retail sales and learn how to integrate retail into every aspect of your service, this episode is a must-watch!

Text “support” to (916)258-0720 to get help taking your salon to the next level.

Instagram: @kristie.luxebeautyco

Learn more here - www.highperformancesalon.com

Join our FB group - www.facebook.com/groups/highperformancesalon

Like us on FB - www.facebook.com/highperformancesalon

Never Panic Again: Crisis Management Tips for Salon Owners | EP. 187 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Thu, 20 Mar 2025 17:52:43 +0000

In This Episode, You’ll Discover:

Proven techniques for identifying and managing salon crises
Real-life stories and lessons from Mandy’s own salon experiences
How to communicate effectively with your team and clients during a crisis
The importance of having a solid crisis management plan in place

Connect with Mandy McCollough: Instagram: @‌fancyfish

Need Help with Your Crises Manual or Want to Join Our Salon Owner Community? Text “support” to (916) 258-0720

Learn more here - www.highperformancesalon.com

Join our FB group - www.facebook.com/groups/highperformancesalon

Like us on FB - www.facebook.com/highperformancesalon

How To Build A Problem-Solving Team | EP 186 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 5 Mar 2025 19:09:34 +0000

Key Points From This Episode:

Why employees avoid responsibility and how to shift their mindset
How shielding staff from consequences actually stunts their growth
The surprising link between school systems and weak problem-solving skills
Why “C” students often make better entrepreneurs than “A” students
How to let go of control and trust your team to step up
The ego trap: Are you solving problems for your team’s benefit...or yours?
How to create a culture of ownership without overwhelming your staff

Need extra support? Text “support” to (916) 258-0720, and we’ve got your back!

The Secret to Running a High-Performing Salon | EP 185 | Profitable Salon Owner

info@highperformancesalon.com (High Performance Salon Academy) — Wed, 26 Feb 2025 14:00:00 +0000

If you’re feeling stuck in your business and wondering what it takes to reach the next level, this episode is for you.

Kayla Swanson and Jason Everett break down the key habits and strategies that top salon owners use to grow their businesses, build high-performing teams, and stay ahead of the competition.

Key Takeaways:

The mindset shift that separates top salons from the rest
Why taking fast action is the key to growth
The 220-24 Rule for decision-making and execution
How to quickly adjust and correct mistakes without hesitation
Building a team that takes ownership and moves fast

Get the Free Action Plan

📩 Text “PLAYBOOK” to (916) 258-0720 to get the step-by-step guide.

Listen now on Apple Podcasts, Spotify, or YouTube.

Mastering Credit Card Fees in Your Salon | EP 184 | Profitable Salon Owner [REPLAY]

info@highperformancesalon.com (High Performance Salon Academy) — Thu, 20 Feb 2025 17:59:36 +0000

Here’s what you’ll learn in this episode:
✔️ The truth about rising credit card processing fees in salons
✔️ How new laws allow salons to pass fees onto clients (legally!)
✔️ Why transparency is key and how to communicate fees the right way
✔️ The ONE simple tweak that prevents client complaints
✔️ How to get your staff on board (and avoid resistance!)
✔️ Why most salons see minimal pushback when done correctly
✔️ A step-by-step rollout plan to make this smooth and stress-free

⚡ Want the exact cheat sheet to implement this in your salon? Text “roll out” to 📲 (916) 258-0720 now!

💡 Need extra support? We’ve got you! Text “support” to 📲 (916) 258-0720 for expert guidance.

How AI is Boosting Salon Revenue | EP 183 | Profitable Salon Owner

info@highperformancesalon.com (Kayla Swanson) — Wed, 12 Feb 2025 14:00:00 +0000

AI Helps Capture Missed Calls & Increase Revenue (05:37)

In just four weeks, their AI system captured 112 missed calls, leading to $1,800 in additional booked services that would have otherwise been lost.

AI-Powered Texting Enhances Guest Experience (03:50)

AI sends automated yet customizable text messages to guests, allowing them to easily book appointments without waiting for a callback.

AI Assists Front Desk by Reducing Workload (07:15)

AI takes over conversations with clients when staff are unavailable, allowing front desk employees to focus on in-person guest experience rather than constantly answering phones.

Salon Owners Gain Data Insights with AI Dashboards (06:30)

AI provides detailed reports on missed calls, booked appointments, and ROI, helping owners make data-driven decisions about salon operations.

Automated Upselling & Cross-Promotions Increase Profits (10:45)

AI sends automated text offers for add-on services, such as a massage upgrade or treatment, helping fill appointment gaps and boost revenue effortlessly.

Last-Minute Appointment Openings Get Filled Quickly (19:32)

AI texts clients about same-day or next-day availability, making it easy to fill open slots and ensure salon staff remain fully booked.

Missed Client Follow-Ups Bring Guests Back (26:22)

AI helps salons run "We Miss You" campaigns, sending messages to clients who haven't visited in a while, sometimes with an incentive like a discount or special offer.

Custom AI Training Matches Salon Branding & Tone (03:50)

AI systems learn the salon’s language, services, and customer interactions within a month, ensuring consistent and professional communication.

AI Provides Two-Way Messaging for Better Engagement (23:16)

Staff can jump into AI conversations whenever needed, ensuring seamless client interactions and preventing miscommunications.

AI Allows Salon Staff to Focus on In-Person Service (17:58)

With AI handling calls and bookings, salon employees can spend more time interacting with guests, offering beverages, and ensuring a high-end experience rather than being tied to the phone.

How to Build Trust and Loyalty with Your Salon Team | EP 182 | Profitable Salon Owner

info@highperformancesalon.com (Kayla Swanson) — Wed, 5 Feb 2025 14:00:00 +0000

The Power of Giving Back: Building trust and loyalty starts with creating a salon culture that actively gives back to the community.

A Legacy of Generosity: Dawn Blom has been in the salon industry for over 40 years, and her salons have raised over $1 million for community causes.

Building Trust Through Action: Supporting local causes and individuals in need helps establish a salon's reputation as a trusted community partner.

Signature Fundraising Events: Dawn's salons host annual events like golf tournaments and a "Blessing Tree" to support families and children in need.

Attracting Like-Minded Clients and Staff: A salon culture rooted in giving back naturally draws in team members and clients who align with those values.

Start Small, Think Big: Even small acts of kindness, like "pay it forward" initiatives, can snowball into larger efforts that impact the community.

Involving Your Team: Everyone in the salon contributes to fundraisers, whether through organizing events or spreading the word, making it a collective effort.

Authenticity Matters: Ensuring donations and events are legitimate builds trust and strengthens your salon's reputation.

Emotional Impact: Acts of service create memorable experiences for clients and staff, deepening loyalty and connection.

Sustaining Momentum: Regularly hosting events and keeping giving back as a core part of the salon culture ensures ongoing trust and loyalty.

Why Booth Renters Are Coming Back to Commission Salons | EP 181 | Profitable Salon Owner

info@highperformancesalon.com (Kayla Swanson) — Wed, 29 Jan 2025 14:00:00 +0000

2025 Hiring Changes: Salon hiring has evolved, requiring flexibility, tailored benefits, and innovative recruitment strategies to attract top talent.

Flexible Rewards: Employees value benefits like 401(k)s, health insurance, vacation time, and educational opportunities over just high commission rates.

Dedicated Recruitment Channels: Creating Instagram pages specifically for career opportunities helps attract stylists and stand out to potential hires.

Understanding Generational Shifts: Younger stylists, especially recent beauty school graduates, are looking for workplaces that offer both professional growth and lifestyle alignment.

Customized Employment Models: Salons should identify whether they cater to full-time (40 hours) or part-time (20 hours) employees and tailor their hiring strategies accordingly.

Rehiring Booth Renters: Many independent stylists in suites struggle with management and profitability. Offering them structure, income stability, and benefits can encourage them to return to salons.

Selling Through, Not To: Using a “sell through” approach—asking current stylists for referrals instead of directly poaching—creates goodwill and uncovers talent.

Showcase Successful Stylists: Celebrating milestones like $100k in take-home pay helps attract talent by demonstrating a salon’s ability to foster professional growth.

Intentional Leadership: Salons must establish systems to ensure stylists can achieve their financial and professional goals, making them desirable workplaces.

Community and Culture: A strong team culture and intentionality in hiring create a noticeable difference, helping salons attract and retain top talent.

Why Your Salon Isn’t Profitable and How to Fix It | EP 180 | Profitable Salon Owner

info@highperformancesalon.com (Kayla Swanson) — Wed, 22 Jan 2025 14:00:00 +0000

Transformational Profit Growth: Angie Loren, a salon owner for 12 years, shares her story of going from operating in the red to achieving a 19% profit in just nine months.

Community Support: Joining the High-Performance Salon Academy and connecting with a community of like-minded professionals helped Angie gain clarity, tools, and strategies for success.

Code of Honor: Implementing a "Code of Honor" within her salon created a foundation of accountability, collaboration, and shared values among her team.

Parts and Labor Pricing: Adopting innovative pricing strategies like "parts and labor" transformed Angie’s back bar into a profit center, increasing profitability per service.

Profit First Mindset: Angie learned to pay herself properly by separating income streams as a stylist, manager, and salon owner, ensuring she treated her business like a business—not a hobby.

Social Media Awareness: Angie overcame the negative effects of comparing herself to others on social media, regaining focus and passion for her salon.

Leveraging Technology: Tools like Maya, Salon Ninja, and Facebook ads helped Angie streamline her operations, generate leads, and boost profitability.

Tracking and Accountability: Angie emphasized the importance of daily tracking, journaling, and accountability to maintain focus and continue her salon's success trajectory.

Team Collaboration: Empowering her team with decision-making and goal-setting improved morale, engagement, and alignment with the salon's vision.

Rediscovering Passion: Angie reignited her love for the industry by creating a work-life balance, focusing on her salon's culture, and celebrating wins with her team.

Are You Creating an Experience or Just a Service? Here’s How to Tell | EP. 179 | Profitable Salon Owner

info@highperformancesalon.com (Kayla Swanson) — Wed, 8 Jan 2025 14:00:00 +0000

Focus on the Client Experience: Clients crave genuine conversations and attention; it's not just about haircuts but about connection.

Avoid "Hamster Wheel" Operations: Salons often fall into a repetitive cycle, making the service feel rushed and impersonal.

Personal Touch Matters: Handwritten notes, personalized services, and sensory experiences (like scent machines) elevate the salon's perception.

Go Beyond Discounts: Instead of offering discounts, focus on value-packed services to make clients feel like they’re receiving premium care.

Cater to Emotional Needs: Create an "oasis" experience for clients by offering warmth, comfort, and attention to detail (like blankets at shampoo bowls).

Intentional Add-Ons: Small touches, such as warm towels or lap desks, enhance the client experience without drastically increasing costs.

Value Up, Don’t Discount Down: Bundling premium services instead of marking down creates perceived luxury without profit loss.

Tackle Digital Fatigue: Encourage clients to disconnect by offering rewards (e.g., a gift card for leaving their phone at the front desk).

Elevate Environment Aesthetics: Focus on how the salon looks, smells, and feels to create a consistent luxury brand experience.

Be Client-Centric: Shift the mindset from selling services to curating an experience that aligns with the client’s emotional expectations and lifestyle.

Why Most Salons Will Fail in 2025 (and How to Avoid It) | EP 178 | Profitable Salon

info@highperformancesalon.com (Kayla Swanson) — Wed, 25 Dec 2024 14:00:00 +0000

Brand Clarity: The podcast branding shifted from "Kayla's Podcast" to "High Performance Salon Academy's Profitable Salon Owner Podcast" to emphasize the Academy as the authority, not just the host.

Prediction for 2025: Jason predicts that mediocre salons will be wiped out in 2025, not because of external factors like the economy but due to poor internal practices.

Back to Basics: Salons need to revisit their "guest experience" and focus on strong foundational practices rather than relying on old habits and processes that may no longer be effective.

Client-Centric Sales Approach: Avoid over-complicating the booking process. Focus on asking client needs rather than explaining your pricing model. Don't make potential clients fill out surveys before booking — help them immediately.

Surprise and Delight: Small, unexpected touches (like offering warm towels or aromatherapy) can create memorable experiences that differentiate salons from their competitors.

Mental Health Matters: As salon clients and team members face rising mental health challenges, salons should offer support and resources to promote mental well-being, not just financial or health benefits.

Leadership Shift: Salon owners should shift from "chasing" and begging their teams to follow instructions to leading with a clear vision, making it clear what standards and expectations are required for being part of the team.

Build a Growth-Driven Community: Surround yourself with other high-performing leaders. Being in a community where salon owners hit big revenue milestones (like $2M+ in annual revenue) will push you to achieve similar goals.

Evolve or Die: Jason emphasizes the need for salons to continually evolve their services, team culture, and leadership approach. Complacency will lead to decline, while evolution leads to growth.

Seek Outside Support: If you could solve the problems alone, they would already be solved. Get help, seek mentorship, and join a community of successful people. The Academy is designed to provide that support and accountability.

From Employee to Owner: She Took Over a Salon and Made It Profitable | EP 177 | Profitable Salon Owner

info@highperformancesalon.com (Kayla Swanson) — Wed, 11 Dec 2024 14:00:00 +0000

Unexpected Journey into Salon Ownership: Janelle Fedock didn’t plan to own a salon but felt a "calling" when the opportunity arose. She took action despite being on maternity leave and managing a full-time job.

Rapid Business Growth: In just 2.5 years, Janelle doubled her salon’s revenue, growing from 10 employees to 21. This growth came through leadership development, building systems, and hiring the right people.

Personal Development as a Leader: Janelle embraced leadership training by reading books, listening to podcasts, and investing in her personal growth. She recognized that to lead her team effectively, she had to become the best version of herself.

Overcoming Self-Doubt: Once Janelle made the decision to buy the salon, she committed fully, pushing through doubts and fears, including the challenge of leading with confidence as a new mother.

Building a Leadership Team: Janelle focused on hiring leaders with strengths that complemented her weaknesses. She delegated key responsibilities, such as team promotions and competitions, to leverage others' skills.

Shifting to a Team-Driven Culture: Janelle restructured her business by creating systems and a clear career path for employees. She prioritized employee growth and empowered them to take ownership of their roles.

Accountability Systems for Growth: She implemented systems for expectations, accountability, and consistent enforcement. By setting clear rules and addressing issues head-on, she was able to foster a higher-performing team.

Empowering Her Team: Janelle learned the power of delegation, encouraging her team to create and execute their own plans. This shift from micromanagement to trust allowed her to lead with impact rather than control.

Profit-Boosting Strategies: Two of her biggest profit wins included charging credit card fees to offset costs and separating parts and labor costs, both of which significantly impacted her salon's bottom line.

The Power of Support and Coaching: After realizing she had reached her growth limit, Janelle sought support from the High Performance Salon Academy (HPSA). This move enabled her to refine her leadership skills, build structure, and continue her salon’s growth trajectory.

8 Mistakes That Are Killing Your Gift Card Profits | EP 176 | Profitable Salon Owner

info@highperformancesalon.com (Kayla Swanson) — Wed, 27 Nov 2024 14:00:00 +0000