https://simplecast.com The Voice of Patient Engagement State's partners and team share technology, best practices and ideas to help healthcare revenue cycle leaders continually improve the patient experience and recoveries. 2021 State Collection Service en Mon, 16 Oct 2023 15:11:35 +0000 Mon, 16 Oct 2023 15:11:46 +0000 https://the-voice-of-patient-engagement.simplecast.com The Voice of Patient Engagement https://image.simplecastcdn.com/images/9a77531d-0841-4570-8021-830f27909955/09e94dda-8050-4216-9fbb-efce47ddb5a4/3000x3000/podcast-logo-final.jpg?aid=rss_feed https://the-voice-of-patient-engagement.simplecast.com episodic State's partners and team share technology, best practices and ideas to help healthcare revenue cycle leaders continually improve the patient experience and recoveries. State Collection Service no https://feeds.simplecast.com/2tmITztr healthcare business office, healthcare receivables management, patient account management, revenue cycle State Collection Service, Inc. learnmore@stcol.com 23af559c-cad1-437c-9cf2-f87965cf3dc3 Cyber Security Risk Management Best Practices To reach one of the experts at State, including Steve Beard or Jim Warner, contact us at learnmore@stcol.com.

To reach Chris Fereday at PDCM, contact him at cfereday@pdcm.com.

]]> Mon, 16 Oct 2023 15:11:35 +0000 learnmore@stcol.com (Jim Warner, Chris Fereday, Steve Beard) https://the-voice-of-patient-engagement.simplecast.com/episodes/cyber-security-risk-management-best-practices-gLyPFsxQ To reach one of the experts at State, including Steve Beard or Jim Warner, contact us at learnmore@stcol.com.

To reach Chris Fereday at PDCM, contact him at cfereday@pdcm.com.

]]> Cyber Security Risk Management Best Practices Jim Warner, Chris Fereday, Steve Beard 00:20:44 In this episode, State's Steve Beard discusses cyber security risk management best practices, with a focus on healthcare revenue cycle ensuring external partners are adequately protecting patient data. Beard is joined by Jim Warner, State chief security office and Chris Fereday, PDCM Insurance's president. In this episode, State's Steve Beard discusses cyber security risk management best practices, with a focus on healthcare revenue cycle ensuring external partners are adequately protecting patient data. Beard is joined by Jim Warner, State chief security office and Chris Fereday, PDCM Insurance's president. cyber security, best practices, risk management no full 2 1587b130-2430-411a-938e-15b0cbfd458a Omnichannel Communication to Increase Patient Satisfaction and Recoveries State's team of experts wrote a white paper on the same topic. "Incorporating Omnichannel Communication to Increase Patient  Satisfaction and Recoveries." Download it here.

If you would like to discuss this topic further or learn how The State Experience can benefit your organization, you can contact us at learnmore@stcol.com.

]]> Mon, 8 Mar 2021 21:00:00 +0000 learnmore@stcol.com (Tracy Dudek, Steve Beard, Mike Frost) https://the-voice-of-patient-engagement.simplecast.com/episodes/omnichannel-communication-to-increase-patient-satisfaction-and-recoveries-nTggS19C State's team of experts wrote a white paper on the same topic. "Incorporating Omnichannel Communication to Increase Patient  Satisfaction and Recoveries." Download it here.

If you would like to discuss this topic further or learn how The State Experience can benefit your organization, you can contact us at learnmore@stcol.com.

]]> Omnichannel Communication to Increase Patient Satisfaction and Recoveries Tracy Dudek, Steve Beard, Mike Frost 00:17:28 In this episode, the State team discusses how incorporating omnichannel communication can increase patient satisfaction and recoveries. Host Steve Beard explores the benefits and pitfalls of digital communication with State's COO Tracy Dudek and attorney Mike Frost of Malone Frost Martin PLLC. In this episode, the State team discusses how incorporating omnichannel communication can increase patient satisfaction and recoveries. Host Steve Beard explores the benefits and pitfalls of digital communication with State's COO Tracy Dudek and attorney Mike Frost of Malone Frost Martin PLLC. state collection service, omnichannel communication, digital communication, healthcare revenue cycle, patient experience, healthcare recoveries no full 1